Reviews of Ultimate Automotive Service Center. (Auto Repair Shop) in Des Moines (Iowa).

Ultimate Automotive Service Center

218 Reviews

139 Comments

Auto repair shop

Auto repair shop

5900 Oakwood Dr, Urbandale, IA 50322, United States

Description

Information of Ultimate Automotive Service Center, Auto repair shop in Des Moines (Iowa)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Ultimate Automotive Service Center

Popular times

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Reviews of Ultimate Automotive Service Center

Pamela Duffy

All of the servicemen and techs are outstanding and friendly! Their services and repairs are always 💯 and I never have to go back to have something redone. They are extremely prompt when I’ve had the unexpected dead battery and needed a tow! Ultimate Automotive is very accommodating with appointments and have early morning and evening times for me to leave my car or pick it up. No surprises on the bills and they always advise me if they find something unexpected. They are my go-to place for my older model, high mileage Toyota Camry! I give them my highest recommendation! I especially appreciate Mark’s follow-up after the service and reminders for routine maintenance on the car!

Joel Johnson

Great service and turn around. They have three of the best Techs in the area: Kris, Tyler, and Cole. Ask for them - they do the best work and you can tell they came from a real solid leader before joining Ultimate. They treat the customer like they matter! Most shops today they won't even recognize you when you come back to pick your car up!

Shane Cox

Excellent service. They helped me replace an unexpected dead battery on a Saturday morning. I was back on the road within 45 minutes and now have my weekend. The staff was professional and friendly. I will be coming to this shop in the future for all repairs. I highly recommend it.

Grace Running Hey

The best customer service I’ve received in a while. Scott came to tow my car but helped me get it started. He even gave me ways to contact him in case I had troubles on the road. He was super friendly and helpful! Thanks Scott!

Twyla Simons

I have been having my vehicles serviced here for at least 3 years. The service is friendly and reliable. I'm so happy to have found a place I can depend on for my auto needs.

mike shepard

On my way here from out of state, Thanksgiving day, my brakes started to fail. Nick was able to get me in the next day, diagnosed my problem, replaced the vacuum pump for my brakes, and allowed me to get home safely. Some of the nicest guys ever!

Tammy Russell

Very nice very helpful even with warranties they call the company and then contact you before any prior work is done,!!!! I understand the labor is a little expensive but thank God I had a credit card

Beth Campbell

We were just arriving in DesMoines from LeMars on Friday late afternoon and had engine trouble just off the interstate, and our car lost all power at a stop light. I called to see if they could repair. Sent a tow truck, car was repaired by the next morning. They called three times to update me. They were fantastic and car runs perfect!

Matt Johnson

Nick and team are great to work with and very knowledgeable. Fixed correctly the first time and in timely fashion. I appreciate the service offered by Ultimate Automotive and will definitely be back!

James Nelson

Had an issue with the security module in a 1999 Lincoln Towncar!! It took a bit to track down a part as it’s no longer made but I’m thoroughly happy with the job and price also hats off to Nick he was very informative and kept me in the loop the whole time!!

Rena Wilder

Mark and his team are always friendly, fast, efficient and reasonably priced. We will not take our vehicles to anyone else.

Angel Abrahamson

I was absolutely amazed with this place!!! My car stalled on me when I was on my way to work, and my boss and a coworker recommended Nick from ultimate automotive. He was able to get my car in quickly with a tow, let me know what the issue was right away, and had it fixed after a day. After bringing it home, I had another issue arise and he had it towed again, and had that issue taken care of within three days. Made sure to check over the entire thing, and I could not be happier with the work that was done. 10 out of 10 would recommend!!!

Unity Agar

I grew up coming here, not as a customer, but as family. My grandpa Melvis owns the business, and my uncle Mark is the head honcho around. I know that this business has only gotten better because I know the way is started, used to be, and is today. Their schedules are on time with client's. They don't scam people like some auto businesses do (I'd be the first to give them He'll about it), and I like the professional and serious attitudes of the workers. I, being family will always be biased, but not when it comes to trusting my vehicle to someone. Had a lot of issues with vehicles in the past, and I always went here to get everything from serious vehicle repairs like a destroyed front axle, to mundane things like an oil change, or getting my vehicle winterized in the fall. Everything vehicle maintenance related I trust to this business. It's also not like I get it for free. If I'm paying for it, I'm making sure my money isn't poorly used, family or not. I just so happen to have a pretty handy one.

Steve Sutton

I find Ultimate Automotive to be well above average . Very courteous and thorough. They explain how and why any service is needed and always deliver what they promise, .

Chase Baumgartner

Great staff and communication with customers along with fair prices!

Donald Hall

I have been a customer of Ultimate Automotive for over 20 years. The company is run by Mark along with the help of his dad, which makes it a family business. The thing about Ultimate Automotive, is your treated like family. I could not be more pleased with the service that I have received for all of the cars that they have worked on. Currently, all of my cars are on manufacture warranty. However, there were many years where I purchased extended warranties from non-manufacture companies. Because Mark did not complain, I never realized the difficulties that he would have getting those companies to repair my cars with the correct equipment. Supervising all of his employees and advising them on the kind of work that needed to be done, is part of the job for the owner. Negotiating with non-manufacturer warranty companies is a waste of his time, but he did it anyway to make sure our cars were fixed right. It is my pleasure to give Ultimate Automotive the highest marks possible for the quality of work that is performed on our cars to keep them running over 20 or more years.

Lonnie Davison

I've been going to Ultimate since 1988. They have always been professional, courteous, honest and straight forward with me. When I worked in the car industry I often referred my clients to them and always heard good feedback. Great mechanics, Great Staff and Great Value!!!

Des Bruce

Meant to write this earlier. During Christmas time my car was acting up and setting warning lights off. I was traveling down to Missouri and wasn’t sure what to do. They took great care of me. Ran diagnostics and then were able to reset the car. They didn’t charge anything for their time even though it was the holiday and they were busy. Made it home safe and sound. Grateful to have found a honest mechanic to help a stranger out. Many blessings to you all.

Shauna R

Such a lifesaver. After checking into my hotel to start my first vacation in 6 years my vehicle would not start. They had it towed and repaired before I woke up the next morning. Very affordable and efficient. I didn’t have to miss out on my vacation worrying about my vehicle. They also texted a few days later to make sure I was happy with their service. If I lived closer they would be my mechanic!

Fred Cone

This place is awesome! Had a bolt break off on my motorcycle. Local Honda dealer would not remove!!!. I called Ultimate Automotive because they have done some work on a old jeep of mine in the past. They told me to bring it in and they fixed it within minutes!!!! Awesome job guys thank you.

Warner Pool

I brought my diesel in to have a few leak fixed and they had me in and out in just a day. Also worth noting that this shop sent me a follow up text to make sure I was happy with their service. Extremely professional and prompt service. I will be coming back to this shop in the future.

Gerry Meiners

They always tell you upfront what needs to be done with a quote. And they are reasonably priced. We have taken all our vehicles to Ultimate for 24 years and never had one bad experience.

Melissa Truong

My teenage daughter blew a tire in a near accident and I needed to get her a tire fast and affordable. Mark was the BEST to work with. Got us right away, spent less then he had quoted me over the phone and noticed as we were leaving that one of the tires had a nail in it. He checked it out and made sure we were safe and good to go. They will definetly get my business again.

Mark Quitney

Honest and Integrity, I’m so thrilled to find you so close to us, The Best!!

Becky Ellis

We had a great experience with Ultimate automotive. I would recommend to anyone looking for excellent service and an honest people doing automotive work. We were completely satisfied. Thank you!

Sofia Turnbull

A noisy rattle from under my car identified as a LOOSE HEAT SHIELD was repaired in minutes. They explained to me what was done to fix the problem and I am very thankful! The cost was more than reasonable. The hours of operations worked perfectly. Much thanks to the team.

Tracy Johnson

These people were there for me when I broke down. The diagnostic was pretty high (price) and incomplete. But overall they did great and we're very professional.

Rod Stevens

I have been using Ultimate Automotive for more than 30 years. They have always been honest, timely, accommodating, and have my best interests in mind. I have recommended them to many of my friends and acquaintances. It's important to me to have an auto service center that I can trust, especially as cars continue to get more and more complex.

Jerry Seymour

I am so very happy to have been referred to these guy's! Absolutely the best service and most reasonable prices, truly a blessing to the Automotive world. They know the history of the car I just purchased and I will never use anyone else for either of my cars. UA, you're the best!!!!

Brian Hanson

I’ve been going to Ultimate for like 15 years now. I drive a lot of miles, and have went thru 3 trucks. Always do great work , and get my truck back to me in a timely fashion . Not skipping on quality . Love to keep my business local too!I’m now sending my kid their with his car. I trust they will take care of him like they do me!

Davonte Young

I think that Ultimate Automotive is the Best!!! You Fixed our van and we are so Grateful!!! Thanks to all of You!!! Finally it has been Fixed!!!

Amber Wright

This is the second time I've heard how amazing this company is. They are professional and honest. My mom has been using them and its hard to find honest people these days. I guess thats why their business stays blessed. 100% reccomended for any service.

stephan baker

Nick has always taken care of me when it comes to both of my 2005 Honda Elements. I followed him to Ultimate after he left Silzer Auto. I couldn't imagine a more straightforward and humble guy. Everything he promised was delivered upon. Time frames, cost and ESPECIALLY an ear to listen to about my concerns. I can't stress enough how taken care of you are in dealing with him and everyone else at Ultimate Auto. 12/10. I would DEFINITELY recommend.

Jeff Strahl

Recently I had them change some 02 Sensors on my 15 Subaru WRX STI and they were friendly and helpful as always. I am a repeat customer, I have been going to Ultimate for the last 8 years or so. Because they always give me the best service., they know their craft and are very good at it. I don't take my vehicles to any other mechanics shop in town. They are also the only tow company I will use in town as well.

Jim Keough

Mark came out on I-80 at 6pm Saturday night and towed my large SUV back to shop. Completed analysis on Sunday (transmission shot). Ordered rebuilt Monday AM and stayed until 11pm Monday and delivered it to our Hotel Tuesday AM. He had told us possibly Wednesday and then turned it around for Tuesday AM for us to continue trip to CO. Thank you Mark, you saved us another day for hotel and rental car. If you have car trouble in Des Moines and like fabulous service and extreme problem solving then call Mark at Ultimate.

Angela Currie

Always great service! I don't ever have to worry about a thing and know that I will be well taken care of! I don't know why anyone would go anywhere else but ultimate auto. Thank you!

Carolyn Randolph

Today the ball joint broke on my Taurus. I think it was Mark from Ultimate that showed up to tow my car to the dealer. He was amazing!! He put the joint back well enough to get my car on the flat bed with no further damage. He let me know what he saw wrong with the vehicle so that when I talk with the dealer tomorrow I know what items I should make sure get addressed. I am so grateful for his help.

Morgan Sauseda

Amazing and caring staff! I was on a long trip from Texas to Wisconsin and hit a deer leaving me stranded in Iowa. Ultimate Automotive was the first place open and I am so thankful it was! They sanitized the entire place before letting people enter with compliance to COVID19 regulations. Then recommended an amazing brunch/lunch place since I was starving after 5 hours. Just overall wonderful experience!

andrea love

They have been great working on my car. I have issues with my check engine light coming on. After some repairs the light came back on. They followed up and i told them the light was on. They had me bring it back in and did some more work to figure it out. I really appreciate the follow up.

Ryan Marshall

Was out of town on a work trip and my wiper motor went out during a rainy week. Ultimate Automotive made me priority and had me fixed in under 24 hours. Highly recommend, great service!

LLAB Electric

Mark, Nick, Micha, Lavonne and Mike at counter super knowledgeable and nice. Been going here for over 15 years.

margaret painovich

Before a boat towing trip to Northern MN, we get our 2006 SUV checked for the long haul. We've been with Ultimate for over 15 years and Mark and his crew gives us the peace of mind needed for the trip. Kudo's Maggie

James Norland

I first called Melvis Jimmerson at Ultimate Automotive in February of 1991. I had a one lane driveway and my wife's car that was parked behind mine wouldn't start. He showed up in less than 15 minutes, put the car on his flat bed in less than 5 minutes and told me not to worry about paying him until they had a chance to diagnose the problem. Since then Melvis and his son Mark have taken care of all of my vehicles. They have done a fantastic job and have always been reasonably priced. I recommend them to everyone who asks.

ironduke23

Mike and Mark are the best! Really got me out of a jam when I had nowhere else to turn. They took a chance on me when they didn't even know me. They do quality work and can be trusted. Car service for bigger jobs as well.

Miriam chang

Good service! Nice people there... give customers big help. I am new in town by myself.. don't know too many people here. My car over heat.. Because they have busy schedule, can't fix my car immediately. They tried to add some coolant to let me can temporary drive back home and come back couple days later, but after adding whole bottle they found it will damage to car if I drive without fixing. Therefore, suggested me don't drive. I am new in town.. can't find people give me ride back home in the night. In the night they don't have service for giving customer ride back home, but they make an exception for me. I really appreciated their consideration. Also they are very honest in business. Not like other auto shops because of I am a young woman suggest me do some unnecessary service. I am a mechanical engineer work for automotive manufacturers for several years I know if people fool me. So I love them a lot. And the service price is very reasonable. I would like to suggest them to people especially people who don't know much about car's structures. They are very honest shop. Very reliable!!

Ethan Anderson

Don't be discouraged by their parking lot. Although it may be hard to find a place to park, you'll be more than happy with their knowledge and quality of work. Mark (perhaps one of the owners) was able to diagnose and repair several problems with my jaguar where many before him failed. Ultimate Automotive has been our mechanic of choice for over a decade and has repeatedly proven themselves to be honest and fair.

Sarah Vande Voort

We have taken our cars to Ultimate for 20 years. Mark and the crew have always proven themselves to be honest, trustworthy and reliable. We recommend them to everyone we know. Sarah VV

Dean

Best place for auto repair in Urbandale. Great hours and fast, dependable service. Mark is very knowledgeable and can explain what is wrong with your car in a way you can understand it. So happy I found these guys. Highly recommend them.

JOAN RIEHL

Great family business ! Good service at very reasonable prices! Have used them for years!

jeff palmer

Great place! Friendly and quick service!

Emma Williams

After having a flat tire earlier in the afternoon, I found myself stuck on the highway with a flat spare tire in the evening. I called for a tow and was picked up in a reasonable time frame. Once there, the staff helped discuss all my options, and answered all questions. They also found me the best deal on what I was looking for!! My car was ready the next afternoon. After a very frustrating day, I was put at ease and highly impressed with this company.

Cynthia Hatch

AMAZING! MY CAR RUNS LIKE BRAND NEW! The professional team, promises kept, timely repairs and kept me informed. I recently moved back to Des Moines and have found my go to place for all my automotive needs. Thank you so much!

Judi Mireles

We put complete trust in this family owned business for most of our service needs. Mark & Mike could not be more personable , informative & professional, especially when we pulled in with our used RV!

Todd & Jodi Prideaux

Very experience technicians, family run business that cares about you as a customer. Great towing experience also!

Melinda Owen

I was trying to get in touch with Ankeny Mobile, they called me and referred me to Ultimate Automotive, I couldn't be more satisfied with their service, I now know why the Mobile service I hired to put a serpentine belt on didn't finish what they started...I had bought a power steering pulley...not what it needed at all..thanks Ultimate Automotive for checking out my car diagnosing it correctly and getting it fixed and back to me, nice job I will recommend you...

John Ruggieri

So far so good. Met with the store and discussed the issues I'm having with the air conditioning. Appreciate that they are going to fix the air conditioning, the main point of bringing it in. Discussed other issues that can wait to fix as time goes by. Like shops that listen and work with you.

Adrian Bowley

Very polite company. Dispatch let us know how many were ahead of us and when to expect the driver. The driver (Robin) was an ace. He got my four door, long bed truck in my driveway with enough room for my wife to still get her car into the garage.

Rod Bergren

Ultimate does good honest repair work. I do alot of my own repairs (grew up in a garage) but when I do not have the time or I need to recommend someone this is the place I send people. I have been using them on and off for 15 years. I wouldn't go anywhere else. They repair everything from my Nissan Xterrra to my wife's Grandcaravan.

Màry Foster

The best mechanics in Des Moines, and very accommodating to this out of town traveler. They were recommended to me by my mechanic in Wisconsin, and I wa not disappointed.

Craig Muchison

Honest and dependable. Not typically two words used in the same sentence when talking about repair shops. Mark is the man, hands down. No fluff, he gives you the real deal truth and also gives you best options. I was new in town last year and found these guys and so happy I did.

Rory Freeman

I've been coming to Ultimate Auto for years. I appreciate that they're familiar with me and my vehicles. Honest estimates and the work is done right. Thanks Ultimate...

Jeremy Lawson

My truck was brought here from the dealership were I bought it for a timing chain. Very impressed with the nice clean job that was done. I'm a union diesel mechanic so I looked everything over real good.

Tony Mauseth

These guys were great to work with. Friendly staff, quick service and found the remedy for my truck. Truck is running better than ever, thanks so much Ultimate auto!

Dave Schumacher

Great service, fair prices. I trust Ultimate Auto to shoot me straight.

DK S

The only place I will take my car. They have always been reliable, honest and pleasant to deal with. I can not say enough good things about Mark and the others at Ultimate Automotive.

Bruce Bishop

They got me in on Sunday and back on the road midday Monday. It was an expensive problem but the price was was well within the average for that kind of repair. They even dropped me at a hotel and picked me up when the car was finished. Thanks for all of that!

Ann Butler

Trustworthy, kind, quick and all around great place to work with. We run a lot of dealer trade transports and these guys handle all our local trades! Wouldn't use anyone else!

David Johanson

Nice people, fair pricing, good service all around.

Aubra Palermo

Great service. Conscientious! Managed to squeeze me in when I had a dead battery. Tow and Jump service call guy waa great

Marilyn B

They are courteous and very accommodating on explaining what is wrong and about getting the problem fixed. They have been my car repair shop for quite a few years & will continue to be in the future.

Eric Zizneroz

They are a good service that provides service when you most need it, although they are a little over priced when it comes to hand labour if you need a car fixed but other than that they get the job done and the towing part is pretty cheap. I would recommend it.

Sandra Cowell

We love Ultimate. They are knowledgeable and take the time thoroughly explain things to their customers. They are also really good about getting things done in a timely manner.

Brittany Cooley

Mark and his family are Honest, Trustworthy, and highly skilled. They are great people and our entire family has been going here for over 30 years!

Jon Rissman

Super good service. Diagnosed my engine light code, cleared it and wouldn’t take any money!

Craig Tjeerdsma

Mark and his team are top notch. Very knowledgeable, very friendly and prices are great. Fantastic place to get your car worked on.

Scott Cierzan

Ultimate has serviced our fleet needs very well over a couple of decades. Also their work schedule has helped keep our vehicles in-service more days.

Ken Jones

Mark and the team at ultimate automotive are intelligent and hard-working when your vehicle leaves there you can trust that it was done right I am located 60 miles from and they are my go-to

Michael Peterson

Hands down the best. Been a long term customer both individually and with private business.

Jim Bouma

What a great feeling to know you can trust Ultimate Automotive our vehicles repairs.

Teri Boughton

Very helpful. Explains things well. Been very happy with their service which I've needed 3 times in the past week.

Purple Zen

I was in for an oil change and Adam did a great job. He even noticed my wiper blades were bad and we replaced them. Thanks guys! Thanks Mark.

Rex Schulze

Mark, Mike and the entire staff always give me great and dependable service! If you are looking for a good job done right, I think you will find these guys are a reliable choice!!

Chris Allman

Had car trouble at 7pm, very happy to find this service station open later than 5pm, got car towed before they closed and was fixed and back on the road before 10 am. Excellent service, reasonable price.

Chris Croy

Mark & the guys do a great job finding the problems and discussing it with you They get the repairs done in a very timely manner. Keep up the great work guys!

Craig Kintz

Mark and Mike always take good care of me well! Fast friendly service. No Bs involved

Bill Armstrong

Very professional and timely. Been going there for years. Work always done right and very affordable. You will be well taken care of

Ben Stone

Great customer service and highly skilled work. Down to earth attitude. Their hours are designed for working people - they stay open until 9pm on weekdays!

Tiwa E

Really nice customer service, driving across the country and our engine light came on and they were able to fix it right away.

Dee Kern

Fast tow service, professional staff and got my SUV back the next day! I will recommend Ultimate Service Center to friends and family!

brady P

Fast honest service at great prices! Much better than the stealership. Will definitely use them again!

Tony Allsup (Allsup Painting Llc.)

Great service, highly recommend them. I always ask for Terry Weaver he has never let us down!

Lexi Reicks

Very attentive, even texted me a few days after the repair to make sure everything was working well.

Cory Hall

The guys up here got my micro machine squared away fast and cheap, didnt add any bull on to jack the cost up. They just earned a long term customer

Michelle Prideaux

They are the most honest mechanics I know. Been going here for 20+ yrs. LOVE them.

Timothy Hansen

They did a great job, been doing business with them for 30 years.

jim roth

Mark is a great and honest guy to deal with i take my car there and my sister in laws car great place straight forward with what is going on

Melissa Crocheck

Excellent! Highly recommend! Squeezed my son's car in last minute & did a fabulous job!!

Brian Thompson

Mark is a great guy and they will only do the work that is needed on your vehicle.

Larry Ellison Jr

They are honest and reasonably priced. Always have done a great job for me.

Tom Blomme

Always dependable. Does the work needed and keeps me informed of any future or potential concerns. I trust them.

Shawna Groff

Great service! I would recommend Ultimate Automotive to everyone!

E E

Mark and his crew do a great job with all of our vehicles!

Donald Kacer

This shop communicated extremely well and they really know what they are doing.

Marc Brunelle

Great service,good prices,stands by their work. Highly recommend

Caleb Smith

Quick, through and competitively priced. Highly recommend giving these folks a shot !

Doug McBride

They know their stuff...fix it right at a fair price. Definitely recommend.

Nikki Wilson

Great hours, towing service, honest and reasonable priced!

Tamara Harris

They are the best and they explain pricing and take care of their customers!!!!!! Thanks for all your help!

Joe Kelso

GREAT TO WORK WITH. HONEST AND FAIR. I'VE BEEN TAKING MY VEHICLES THERE FOR YEARS!

Michael Swain

Prompt. Arrived quickly to jump start my car.

Robin Wheeler

Mark Jimmerson is awesome does great job

Matt Nemmers

Been using this place for a long time and trust their assessment beforehand as well as the work after!!

David Moermond

Great Service!!

Larry Everett

Great work on all of our families cars.

Joseph Rittgers

Great and affordable tow service!

Kerry Petersen

Always fair and honest, great service and late hours.

Kelli Zimmerman

Always great service at a fair price.

Richard Nelson

This place is as good as it gets in the DSM metro.

Tim Corley

Always satisfied with the service and their employees

Jackie Yang

Thanks a lot for their high-quality pre-purchase inspection.

Cole Fry

Amazing staff and very knowledgeable!!

Barbara Bauer

The food was very good service very good

Rachelle Marie

Great customer service

Jon Rees

Great service

Daniel Porter

Quality service every time on time.

Gil Fdez

Excellent service ask for Mark

Alberto Turrado

Good service please.

Austin Parks

These guys are great!

kathy sutton

Mark was very helpful

Jim Sowder

Honest and good work.

Jeffrey White

Great job guys ,tell Parker to retire and enjoy life he has more money than god

Levi Hancock

Jodi Brockman

Abby Bathel

Harley Northway

Rick Rilea

Jacob Peters

Michelle D

ryan roth

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