Reviews of Richman Automotive & Towing. (Auto Repair Shop) in Des Moines (Iowa).

Richman Automotive & Towing

201 Reviews

114 Comments

Auto repair shop

1272 8th St, West Des Moines, IA 50265, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of Richman Automotive & Towing, Auto repair shop in Des Moines (Iowa)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Richman Automotive & Towing

Sunday

Closed

Monday

7:30 am–5 pm

Tuesday

7:30 am–5 pm

Wednesday

7:30 am–5 pm

Thursday

7:30 am–5 pm

Friday

7:30 am–5 pm

Saturday

Closed

Popular times

Sunday

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Monday

8
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Wednesday

7
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Thursday

7
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Reviews of Richman Automotive & Towing

Jenny Redlin

The guys at Richman are the only people I trust with my vehicle. I’ve used them exclusively for several years and multiple vehicles. I have never left there with a single concern/fear/worry/regret. I recommend them whenever I can to others. Top-notch service. Dependable. Thorough. Affordable yet they don’t cut corners. Transparent. Good people.

Dan Berte

I took my car in after hearing some noises from the suspension. I fully expected to spend hundreds of dollars on parts. They found a shield was loose and after an inspection found that my brakes and suspension were all in good order. Very honest shop. I will definitely be back!

Isaac Highum

They were very prompt and flexible when my schedule changed. Also very transparent, sending photos/video of the problem and exact diagnosis, and were took care of the problem properly and quickly. Only thing is that they're a bit pricey for a small business. Overall good experience

Todd Redlin

They always take great care. They call and let me know what needs to be done and they give me an accurate estimate. I'll be a customer for life.

Janet Kipp

Richman did a great job on getting the car towed and tires replaced the same day. That was great!

Tavian Stilwell

Super helpful, especially as someone who knows very little about cars. They arrived to tow my car in about 15 minutes (much faster than past services I have used), worked on my car within the same day, and kept me updated and informed through multiple emails/calls during the day. My starter and battery needed to be fixed and pricing was fair. The employees I interacted with were very personable.

Anthony Christiani

Guy was here in half the estimated time, even with all the road closures he had to navigate through! Extremely friendly and quick moving, knowing I was now running behind due to a flat tire. Will keep them in mind when in need!

Richard Leonard

Honest, reliable service is what I always receive at Richman Automotive!

Chris Mccready

They were able to fit me in within a day and everything worked out great!

David Swieskowski

Prompt & Friendly Service. OShowed up to start my car within 15 minutes. I drove my car to the shop and they replaced the Battery and had me on my way in about an hour.

jayson garner

Jacob and team are always on point with their services. They are second to none in the Des Moines area for any car repairs/maintenance needed. Quality and honest work that doesn’t break the bank.

Mary Calmer

From the time I called to the time the driver dropped my car and myself off at the dealership to get fixed, the total time was 1 hour. I was very impressed and treated so kindly.

Ben Davis

We were in a bind when fuel line sprung a leak. The tow operator was professional and courteous. Jeff kept us up to date on parts order and repair progress. After repair, the vehicle pickup took two minutes. One of the easiest repair experiences I've ever had.

Sara Ramey

My car had a major problem on a road trip. They fixed it within 24 hours with no notice. I feel lucky to have found them.

Lisa Angel

It was a positive experience. The tow truck driver showed up within 20 minutes. Then they finished the repairs and had my car ready the next day. They even picked me up and drove me to the shop to pick up my car. I would highly recommend them! 5 stars!

Cj Huffman

Professional: Very friendly, well mannered. Prompt: 25 minutes for whole process. Decent price: RWD car 2 miles $85. The fuel pump went out in my car and I realized I was going to need to get my car towed, I was afraid the process was going to take forever and cost a fortune but it only took them less than 15 minutes to arrive and less than 10 to load up my car. I was fortunate enough that I was covered for the tow through my insurance but I asked out of curiosity how much it would have been without he said around $85 which is pretty good keeping in mind I had towed to the nearest shop about 2 miles away.

Michele Mahon

I recently had my oil changed at Richman’s but have had other work done to keep my 16 year old vehicle running. They are always clear and upfront about the work that needs to be done and at a reasonable cost. Always friendly and welcoming.

Tim Davison

Thanks for getting me back on the road quickly! My truck runs great!

becca lewis

They were super fast, efficient and professional! Reasonable priced as well.

Frank Fury

I called Richman's Towing recently after seeing their ad at the top of my Google query for West Des Moines towing companies since my car suddenly starting dying a few seconds after turning it on and I needed to have my car towed to the repair shop I had just taken it a few months earlier. The person I talked to at Richman's said someone would be there in an hour, but the tow truck actually arrived about a half-hour early. After telling the tow truck operator about my starting issues, he asked if he could look at my car and I said yes. After he checked a few things my car actually started right up! I was very pleased and surprised that someone would do that, as it would have been better for him to tow my vehicle as opposed to fixing my starting issue. I was able to drive my vehicle to the aforementioned repair shop and they fixed it free of charge since, as previously noted, I had just taken the vehicle there less than a few months ago. I wanted to share this review because of the quality of service I was provided and how the tow truck operator may have saved me a lot of money with car repairs.

danielle landers

They were able to get my work done on the same day. The staff was friendly and knowlageable. It was done quickly and conveniently. I highly recommend their services!

Mathew Kanour

I left work Monday afternoon to a vehicle that would not start. After troubleshooting for problems myself, I called Richman for a tow and to have the vehicle serviced. Dispatch was prompt in answering and very professional on the phone, made the first point of contact easy and set the tone for a good interaction. Dispatch (cannot remember the gentleman's name) said they would have a truck out to my location in thirty minutes. I wait maybe 15, if that, before I got a call from Robert that he was at the location. With me assuming the worst, Robert popped the hood and identified the issue. No tow, just a quality service call. The whole interaction from start to finish was professional and such a relief to my nerves and my pockets that I would recommend Richman and staff for towing and servicing. My next vehicle work will definitely be trusted to Richman.

Lillie Ward

The nicest tow truck driver who has given my husband a ride twice now. They are starting to feel like family. He arrived in 15 minutes and handled his truck as though it was his own prized possession. Thanks for a great tow!

Scarlett Lunning

Very helpful, honest, and skilled! I was told by another service department that I had a nail in the wall of a fairly new tire and that it would need to be replaced. Richman’s found the nail, reported that it hadn’t gone through the wall, and that a replacement was not necessary.

nate kral

Car overheated to the max on the interstate. Had my 3 year old daughter in the vehicle as well pulled over on the shoulder. Tow truck driver Robert is an absolute blessing to this world. Took us to the shop for car repair, took us to where we needed to go, and cannot compliment Robert enough. Great service, great pricing, great speed. absolute pleasure working with these folks. 10 stars if I could

Vance Munson

They responded quickly so I didn't have to wait long. Driver was was very professional and friendly. Towed my truck to the dealership and he dropped it off and parked it while I dealt with Service Dept. Would highly recommend.

john sulentic

For years I have been trusting my vehicle care with the Richman team. Always professional and fair. Jeff and Steve have been great. They make it enjoyable to do business with. So much easier to deal with than the dealerships. A family owned operation that gets it!

Brittnie Ann

Tow truck driver “ROB” is AMAZING!! I’ve had him help me before with previous tows and helping get my keys out of my van. He remembered me today and he’s always friendly and professional and Ild recommend using this company due to his outstanding service each and every time.

Monica Alehy

Fast and great service! Had to have my daughter's car towed out of the high school parking lot and sent to our mechanic. The driver was extremely helpful and friendly, will definitely recommend your business to friends and family. Thank you!

Wendy Frame

I had an excellent experience with this business. The prices are fair, the customer service was exceptional and my car was finished and back to me in record time. I highly, highly recommend this business if you’re in need of any type of auto repair.

Sean Murphy

I will not take my vehicles ANYWHERE else, period. Professional, trustworthy, thorough with quick turnarounds, these guys are my go to for vehicle maintenance and repairs.

Bre DM

My car wouldn’t turn on and I thought it was the starter. Called to get a tow truck on Sunday afternoon and was astounded at the level of service provided. Not only was Richland BP and towing one of the few places open, but they answered my call quickly and gave me a 15 minute timeframe to pick up my car! Once at my car, the technician actually diagnosed the problem (battery) and gave me a jump start and told me where to find a new battery. Amazing service all around, I could not be happier!

Coleen Kelleher

Prompt, professional, communicated well. We were pleased.

Paula Jennings

The shop was easy to find, and I was greeted warmly. They sent a text with the needed repairs and backed it up with photos and videos.

Taylor Dailey

I have used this shop 2-3 times and have been happy with the results. Quick and reliable service.

Sharif Rehman

I have been taking my car to Westside Auto Pros all these times. Until recently when they charged me $30.00 to screw the front license plate on. After this I lost faith in them. After reading some of the review, I called the guys at Krueger's. John took his time to answer all my questions. I took the car in for diagnostic. Since they only had to spent little time for the diagnostic, they only charged me half price of the full diagnostic. The technician who had worked on my car, called me and went over every detail. If I wasn't moving, I would use this guys for any future repair. I would highly recommend them.

Kevin Subra

I had to be towed. Tow was from Kruegers BP. They fixed my car over the weekend. I needed more work, and they gave me a ride to (and from work). My car was fixed professionally and thoroughly, and is now running better than in a long time. I had not heard of them before. I will definitely use them again.

Jessica Hance

They are very friendly and service is fast. My only complaint is if I am getting my repairs done with you guys, you shouldn't charge a diagnostic charge, I can see charging it if the customer decided not to get the repair done at your company, but chatgich a customer who has decided to get the work done there is a bit much, just seems like you are nickle and diming the customer to much.

Marlow Samuelson

Appreciate you guys getting me in so quickly and having it done at the time I requested thank you

Hunter Stoehr (lifeofmusic468)

Rescued us with a downed trailer in the middle of our move from Wisconsin to Arizona. Inspected the trailer, picked us up immediately, got the tires quick, and repaired the leaf springs while doing it! 10/10 if we're in the area and in need, this is our only call!!

Eva Williams

Krueger's fixed my car after I had an altercation with a curb. They did it faster than the insurance company paid the claim. These guys are awesome and that is why I always get my gas and service there.

Colin Kent

Fast, friendly and knowledgeable. Picked me up, and towed my car and myself where I needed to be. Had a great conversation on the way there too, really hope I never have to get towed again, but if I do these are my guys!

Tyrie Smooth Bundy

Great towing service I used to work here and I didn't mind the company. I don't see them on the road as much but you will always get great customer service

Jannae Lutter

Ready when I arrived. Fixed my Rave 4 promptly and cost was applicable to my repair.

M R

Great service, have had several repairs performed here. The one tow I needed they had a very fast response time and fair pricing. Highly recommended.

Catherine Asklund

Very quick service. The tow truck driver was very helpful and was able to get my car out and not even use the truck. Would highly recommend to anyone looking for a good tow company.

Dave Stifel

Woke up to a flat tire on a relatively brand new car. They got me in with in 45 minutes of me calling and the car was done 45 minutes later. Excellent service

Pat McDermott

As always the work was done timely, the staff friendly and a thorough evaluation of the car was done. I totally trust them with my car!

Haley H

I am very grateful that they were able to come and help me out on the interstate in the rain. They were there quickly and even gave me a ride!

Dawn Cook

Was told it would be an hour wait. Driver showed up within about 10-15 mins. Knew right where to go and had no problems putting my truck right where we needed it to sit!!

Andy English

Awesome service ! Great people, my car broke down at night they came in less than 20 minutes hooked me up & got me home quickly & was very friendly. Strongly recommend you to go to them, you will not be disappointed. :)

Josh Steuterman

They are great. Car finished early, and online pay option and e-notifications where awesome. 6 stars.

L B DeLisle

They came to tow my car from work on a Friday. They took the weekend to figure out what was wrong and by Monday, it was fixed and cost just about what I was hoping it would be. I would definitely use them again.

Siri Granberg

Timely; friendly; honest; reasonable cost.

Andrew Warden

They did a great job with towing my vehicle first to their shop and than to an auto body shop, only charged me for one stop. Appreciate the help!

johanna bobenhouse

I was very happy that they had the time and space to get my car fixed. Thank you.

Elaine Hites

I had an urgent car issue that arose Saturday PM and Krueger BP was able to take care of it on that Sunday afternoon at a reasonable cost and in no time at all and had a good fix. Thank-you!

Pat Anderson

Very nice guy. I loved the texts that the provider as he traveled to my house. I would highly recommend them. Thank you for the prompt service!

Jennifer McCoy

I got a flat tire on my way to Chicago. I needed two new tires and they got me in and out in 90 minutes. Amazing and so helpful.

Robert Crowder

Had a great experience. They put an engine in my Caravan. It was done quickly and smoothly. I recommend them to friends and family.

Darren Weets

Took my Monte Carlo in for an oil change and tire rotation. Brought my own oil. No issues, they got it done as expected.

Sean Harper

My girlfriend needed an oil change, they were prompt and professional. I make sure when I can't fix something on her car, I go over to these guys. Great job!

Iowachick

Company helped in a pinch when I needed engine codes read and addressed. They gave me full printout of codes and went over all the work they needed to do before they did it. Will use them again for sure!!!

Dawn Thornton

I had my vehicle serviced and they were very polite and did a great job, I was very happy with their work. thanks Guys!

Dan McCoy

Was first time visiting them. Very knowledgeable, helpful. Will definitely use their services in the future

Rhoda Madeline Harris

They arrived earlier than I expected, and the driver was so friendly... the conversation helped take my mind off of my car problems for a while

Fred Reed

Jeff and the gang did a great job diagnosing and repairing my surburban. I was back on the road quickly and the job was done professionally.

Connie Remetch

Handy location. I go there for routine servicing as well as gas. When I had an immediate problem, they got to my car same day.

liz

I come in to this store every Saturday, the lady at the counter is so nice she has a smile on her face, she always asks me how my day is going, I enjoy doing business with this store and will be coming back. I believe the lady's name is Nicole.

Jonathan Thomas

Great service! They were on time with their estimated arrival and went above and beyond when I needed a tow.

jim finnegan

On time ,knew what he was doing. Didn't mind I took pics of vehicle on tow truck. Company checked on me, did a good job.

Randy Crow

Always prompt and courteous. They explain in great detail to you what your needs are. Their pricing is very competitive!

Colleen Hilton

The drive came before expected and was courteous and got my vehicle started within minutes of being there.

Pat_Rhoades Rhoades

They were very responsive to the call that was made, up and running inside of an hour. Very pleasant to work with. I will use them in the future.

Danniell Terrazas

Tow Driver was great very informative. Very respectful and kind . Great service will definitely use again

Kay Smith

Tires, turn signal light, license plate light.

Nate Herron

Fast friendly service, towed and fixed my disabled car in 6 hours.

Lennie Porter

6:30am locked keys in the car and I could not have asked for better fast and friendly service.

Iloveholes Team Smoking_tee's

The tow service is an extremely great experience and the driver is very great with costumers.

Becky Curtis

Fast, efficient service. Explained everything that I needed to know and were very fair with me.

Sarah Taylor

The staff was friendly and polite, the service was excellent, and the price was good.

Pinky Promise

Prompt, courteous, helpful and genuinely kind. Highly recommend for Towing!

Nicole

Extremely quick response time. Text message updates are accurate to arrival time and very much appreciated!

Whitney Thomas

I believe it was Rob that helped me recently. He was very respectful, very personable, ECT Thank you!

Gabrel Torres

I call to get my truck from a shop to my house they couldn’t find the address that I give them. I pulled the address on my phone and they couldn’t find it.