Reviews of Toy Doctor. (Auto Repair Shop) in Denver (Colorado).
Toy Doctor
8000 E Mississippi Ave, Denver, CO 80247, United States
Description
Information of Toy Doctor, Auto repair shop in Denver (Colorado)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Toy Doctor
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Popular times
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Reviews of Toy Doctor
This is a mixed review. The front desk needs a system in place for scheduling and all communication. My car was "fixed" and I experienced problems driving out of town from the original problem. They did make it right and it's running great. The same thing happened to my daughter who got her car fixed there. She had to take it back for a tweak and it's running great. We are grateful.
I would like to sincerely thank the toy doctor staff for their through inspection of my vehicle during the oil change appointment. Diagnosing the brake pads and rotors needed repair and maintenance. They went above and beyond in taking care of my car during by November 3rd visit!
Thank you so much for your honesty and professionalism. Feel free to post this on google as my very positive five star review! *****
I'm not very good with the technology part of the google app.
Claudia H
Took a bit longer than I would’ve liked. Took a bit for the correct part to come in. This was the second place I had taken it to. I really appreciate how thorough they were, rather than just guessing like the last place. I’m definitely satisfied with the end result. My issues were resolved and my car is running great.
Best repair shop I'm ever worked with. When my car was almost stolen, they replaced the driver's side door lock in a day, which was a life saver! Great company, they respond quickly and get the job done fast and great friendly service. Love the new waiting area as well, really comfortable.
We take my wife's Lexus here for routine service - oil changes, tire rotation, etc. They're great. Quick, priced fairly, good at following up, nice and clean garage, decent lobby. We'll keep using them.
Can’t say enough about the Toy Doctor. They have the best qualified mechanics on staff. The work on my Lexus RX was completed ahead of schedule and an extra bonus…the final bill was slightly less than the original quote! I won’t take my car anywhere else. Thanks Toy Doctor!!
Toy Doctor did a fantastic job working on our vehicle! They were extremely thorough in their assessment and their customer service is excellent! Our vehicle is running great since getting it back from Toy Doctor.
Very satisfied! They did not have appt opening until the following week but encouraged me to come in before the weekend to do a diagnostic to make sure my truck was safe to drive over the weekend. It ended up being a simple fix so they did it for me anyway. I was in and out in less than 30mins. I’ll now come here for my regular Toyota service checks! They were also very personable when I walked in and moved my truck for me.
I drive a '97 Landcruiser and it is truly my baby! Toy Doctor always does a great job of taking care of it and making sure that everything is running smoothly when I get it back. There communication is amazing and they are always quick to help if there is an issue!
I have used this group a couple of times for some things that I would consider, non-standard vehicle repairs. They fixed a display light in my center console so that I could see the time and direction at night and they fixed my driver door handle, it broke one day and they replaced it for me. I have also had them replace my CV Axle joins and repair a jammed seat belt. I have Generation 4 4Runner and they have been able to fix anything I have thrown at them so far. I will be back.
Took my 2010 Prius in for my first oil change since buying it in the spring. Also had them do a drain and fill transmission service and checkup. They were very professional and prompt. Didn’t do things that were not needed. They are my new long term Toyota mechanics.
Toy Doctor has been around for years. I always go there once my cars are out of warranty.
They’re very reliable and certainly less expensive then a dealer.
Took my car in for an oil change and overall exam. They provided a full evaluation and suggested repairs. Communication was smooth and quick! Highly recommended.
My catalytic converter was stolen and they were able to get it fixed in a reasonable timeframe. Some parts that were ordered came in late but they were very good at communicating with me about timelines/the status of my car.
Rachel was awesome at navigating and helping with my head gasket repair on my v6 truck / servise was outstanding and the rental car was a blessing / highly recommend toy doc for Any Toyota repair especially internal work / toy doc took on work in past where other Toyota shops did not want to touch
Vehicle was completed in a timely manner.
Offered Lyft service, warranties and special pricing packages.
Great recommendation!
Thanks
until next time!
I went to them in 2021 to replace torque converter in my 2012 Camry. I was pleased with work and decided to stick with them for other service and repair for my Camry.
I went back to Toy Doctor in 2022 because driver side door wouldn't open. So, they took care of replacing the actuator in one day. Basically, since last year, all work on my 2012 Camry is being done by Toy Doctor. At 139,000 miles and counting and running smoothly, I'm hoping we can keep this car running until the wheels fall off or I'm too old to drive, whichever comes first.
Best shop i haver ever worked with! They went above and beyond to make my 4Runner safe to drive on the Road.
My son took the Kia Sorento to his workplace. He works the night shift as an nurse and parked in one of the employee parking lots. Sometime early in the morning before sunrise, thieves broke into the car through the front left door, breaking the outer door handle and completely destroying the key lock. They then broke the garnish on the steering column and lower instrument panel, and damaged ignition assembly, key switch, along with the wire harnesses. Thankfully, they failed to jumpstart the Kia as they had made a mess of the wire harness and could not figure out which wires had to be re-connected to jumpstart the engine. Real professionals and other jokes.
We are extremely pleased and impressed with the repair service on our 2008 Kia Sorento. As I had stated in a previous review, we will be doing all our future car maintenance business with Toy Doctors for both my 2008 Kia Sorento and my 2017 Camry SE’s maintenance.
Love this place!! They are always very transparent with me regarding prices. They also do a routine maintenance check during every oil change and give me a list of things my car needs from most important to cosmetic with prices. They always tell me the price of the most important maintenance needed with tax and labor which is SO beneficial to save up and not dip into emergency funds right away. I never ever feel judged for not doing what they recommend or even judged when asking questions. I would say the prices are fair, maybe slightly on the expensive side when comparing to the big chains (like big O that put cheap things in your car) but the care and attention they give to their clients and my car before, during, and after the appointment is 1000% worth the extra buck or two. I’ve also NEVER had an issue making an appointment. Rachel is so kind and sweet and really works with you to make sure your car can get services in a quick and timely manner.
It pays to take your car to a place that specializes in the type of car you own (I own a Pontiac Vibe which is exactly the same car as the Toyota Matrix). Never had any issues and they keep your maintenance records for you which is very convenient. Been going there for years and won’t go anywhere else unless I buy a “fix or repair daily” (Ford).
Toy Doctor was fantastic! They saved our family vacation! Our air bag suspension failed on I70 and we limped in to Denver. They came highly recommend by two other locations that could not get us in. They got us in on the day we reached out to them, completed the repair the next day and got us back on our way to the Tetons! We are so thankful to find them and for their quick response! I would use them again and again should the need ever arise... hopefully it won't.
The Toy Doctor helped increase my confidence in a used vehicle purchase by providing a clean bill of health!
Toy Doctor did a great job replacing my 4Runner’s brakes and oil change. Good communication, work was performed in a timely manner, and pricing was great.
We have been going to Toy Doctor for many years for service on our 2012 Sequoia. They have kept it running for over 100K miles. I trust them for all services!
Full disclosure Toy Doctor is not the cheapest place, but they deliver and really take good care of your vehicle. The front desk staff are very helpful as well!
They’re honest and they seem they really want to take care of your car or truck and get it fixed properly you have to trust the people that work on your vehicles and I trust the Toy Doctor people things don’t always work out perfectly but they try hard they’re a bit expensive I know so is everybody else and it makes it tough on us but they warrantee their work and put the Toyota parts in to the vehicles instead of aftermarket unless we request it I’m perfectly satisfied.
Before the shop was "Toy Doctor," "Tapps" was also an established, reliable, well-established, reasonably-priced shop. Although I had my trepidations, at first, I quickly learned that "Toy Doctor" is just as good--AND--they specialize in Toyotas.
Replaced a cooling pump for my 09 Prius after the red triangle of death warning light came on, which freaked me out. They Did a good job. Had to wait 2 days to get an appt and 1 1/2 days in shop. Overall I trust them. Car repairs are expensive but they are reasonable and fair at Toy Doctor. They know Priuses.
This is the only place I take our 4Runner…absolute experts, never overcharge, great communication, new, larger capacity space. It’s all good.
Very affordable, quick and proficient service on my RAV4. The fact that they pay upto $15 to get you a rideshare home is pretty cool.
Much more efficient for an oil change than a dealership! Great experience here and I will return.
Did not have a appointment.... but they were able to fit me in and assess the problem and to the job! Great work guys Thanks!
Had an alternator replace in only a few days. Great service!
Staff is always friendly and helpful. Timely repair service. Car returned in great condition.
I have been coming here for several years! My go to shop for servicing my Lexus. Much more reasonably priced than other stores nearby, and certainly better value than Lexus dealerships. They can always get me in quickly, and are efficient with repairs. Highly recommend!
On a weekday, I brought my car into be winterized by Mr. John Brekke and he did a very accurate, well done job. But, I neglected to tell him about an engine light that came on occasionally. On Saturday, not only did the engine light come on but three other lights as well. Yikes! I was planning to leave on a road trip (15 hours of driving) on that coming Wednesday so he asked me to bring the car right in. He was able to effectively fix the car so I’m very happy with his work at Toy Doctor. Staff were great too!
This is the third time that Toy Doctor‘s has given my Fj Cruiser an alignment in the last year and a half. Each time they have done an awesome job getting it lined with the lift and the bigger tires that I have. They also did an alignment on my Subaru Impreza. Thanks guys for the great job.
I really like the way these guys provide quotes over email, so it’s easy to track and save for future reference. They did however forget to contact me when my vehicle was ready, and I had to call them a couple hours past the quoted ETA to confirm it was ready for pickup.
I brought my car in and asked to have my new tires balanced. When I picked it up, I realized that what I had needed was a wheel alignment. They assured me people often made that mistake and gave me a discount on my return visit for a wheel alignment. I trust them and respect their work.
They did a great job, worked me into the schedule and completed everything efficiently and well.
Did a great job. Customer service was great. Amazing at communicating and ensuring I know what is going on. Finished the job earlier than expected. Thank you all!
Toy Doctor was very professional and comprehensive. They did what was necessary and nothing more. I will use them again. Thank you.
Had a great experience with Jermey doing a brake assessment. Front office was thoughtful and courteous.
Staff is so friendly! they fixed my daughter’s locked seatbelt in an hour! So thankful!
Brakes work well AND the front end is functioning well you can take hands from the wheel and it doesn’t pull right or left YOU MUST REMEMBER YOUR NOT IN A SELF DRIVING SUV
The staff at Toy Doctor, Krissy and Cody, are incredible. From my first phone call to Toy Doctor to make my appointment until picking up my car 🚗. The technician let me know exactly what was going on with my vehicle, and the service was incredible as well as the cost.
I have already referred to my friends, who were having issues with their vehicles, and they have said the same thing. Thank you to the folks at Toy Doctor
Great experience with Toy Doctor- was unsure of the exact issues with my baby Infinity but Toy Doctor was very great in keeping communication. When I did get her back she was running smoothly and Toy Doctor has continued to stay in communication to make sure I was satisfied! They are definitely a 5-star business, I just always give a 4 as the highest rating because there is ALWAYS room for improvement!
I brought my 2012 Toyota Camry here because I thought I'd been hearing some noises & just wanted to get it checked out. The workers were very friendly, polite, & got back to me quickly. They were unable to find anything wrong with my car. I think some mechanics would try to scam you in this situation, but these people were very honest about their findings. I would recommend this place. I will come back if I have other issues.
Update: 6 months later, I came back for more car maintenance, and I just love these guys! They are so fast, reliable, and honest. I will keep coming here as long as I can. 100% recommend this place! Bring your car here!
Update: Still coming here after a year and a half! Would recommend!
Great place professional and prices are competitive. They use up to date communications however you choose. Would do business again.
I love the people and the shop first time I’ve ever been treated so nice. I will recommend this company to all my friends!!
Auto drives great after replacing struts! Love Toy Doctor! Jo Evans
There is nothing negative to be said about my experience with Toy Doctor. I was able to bring my vehicle in the same day I called them about my issues. I had to have extensive body work done and they were able to finish the job I originally came in for plus additional services they had recommended in just 1 day! They even gave me a loaner vehicle to drive.
I would absolutely recommend them and they will be getting repeat business from me in the future.
Thanks a lot to all the staff at Toy Doctor. This customer appreciates you!
We took our CR-V in to have a check engine light problem diagnosed. The original diagnosis seemed very straight forward and, while it was an accurate identification, if was, unfortunately, not the only issue. The secondary issue took much more time to identify and correct. Ace and team were very diligent about making sure they stuck with the job until they had successfully solved the problem. In the end, I was very satisfied with the work that was performed and felt like we were treated very fairly about the charges. I would definitely recommend them to friends and plan to call them first the next time we need service.
This shop gets it done well!
I had been looking for a local dedicated Toyota shop, and they met my needs exceptionally. My 2000 4Runner was in need of an overhaul, so I took it to Toy Doctor, Inc. They were receptive to and had additional ideas of how to extend the life of my vehicle. Excellent communication and fair pricing. They have a knowledgeable and accommodating staff who gave me pertinent updates every day.
Thank you ToyDoc!
Love this place! Super friendly, knowledgeable and upfront with costs. Wish I found them sooner!
Recently moved to Denver and where I previously lived we had a family mechanic that we could always trust. When I first moved out here I was looking for a place that I could bring my car to and trust, but didn’t want to pay dealership prices. I will tell you that this shop gets the job done! Always honest, fair priced - and most importantly they do excellent work without trying to overcharge. This shop is as good as you can get if you are a Toyota owner (from experience)
I moved to Denver about 2 ½ months ago. My car started overheating so I called around right away. I got it into a different shop originally. They took a look and told me that I had a radiator leak and that my head gaskets had blown. They quoted me between 2-4000 dollars IF they didn’t find more damage when taking it apart. They did have a loaner car, but 1) they didn’t tell me about it- I only found out because I later on asked and 2) it was $40 a day. I decided to tow my car to a Toy Doctor where they also had Subaru certified techs for a second opinion. They told me that they saw no sign whatsoever of the head gaskets blowing and that they didn’t know why Groove Subaru had told me that. They also gave me a free loaner car right away.I only ended up paying $1,000 at Toy Doctor! I would 100% go back and I felt super taken care of throughout the entire experience.
Seemed like work was done was good.
I thought they were going to run my car through car wash but this did not happen. Communication could be improved also.
Overall, I would rate my experience good.
Great shop! Their prices are fair and they go above and beyond. Seems like a family-run place. I brought in my Toyota for an oil change. Without asking or requiring additional payment they fixed a missing bolt on my battery housing and replaced some missing plastic clips in my wheel well. I had ordered the plastic clips, and was pleasantly surprised to see they already had been replaced when I went out to fix them myself! Will be using them exclusively for our Toyota.
They do a good job for a fair price and communicate effectively. Recommend.
Toy Doctor is the only place to bring ANY asian or domestic vehicle. They take excellent care of my 2014 Acura MDX. Their service advisors Rachel and Chrissy are more knowledgeable than most technicians at other shops. I trust them with my only transportation and they have never let me down. I highly recommend them!
Toy doctor is awesome between Richey Christy Rachel. I got my truck fixed in no time. And it was very reasonable to. I've got heat again. Thank you so much to everybody that was involved.
I was treated with much respect! The issues with my car was explained to me in great detail until I understood what was needed & why. I got my car back in great condition in just 2 days! They have a forever customer with me! I highly recommend Toy Doctor, Inc to everyone with ANY kind of car issue!! I'd give 10 stars if I could!
I continue to be I impressed by this business. They always treat me well, quickly and fairly. That is refreshing.
Toy Doctor has been consistently excellent in terms of customer service, communications, professionalism and quality of work. They did a general diagnostic on my 4Runner and my GX470, identifying issues that needed attention and breaking everything down for me when it was time to determine what repairs were necessary.
I had an amazing experience recently with Toy Doctor. My part took forever because of the warranty, and they completely saved me with a great (and free) loaner car for 2.5 weeks!!! I was able to keep living my life and getting to work. The office staff is helpful, knowledgable and kind. This is the best I have ever felt about a mechanic shop. Now I have my car back, running great! If you're looking for a quality, reasonable mechanic, who treat you well, This is your place!
I have been a customer at Toy Doctor for years and they always do an exceptional job. Rachel is always willing to talk to me in detail about my car diagnostics and helps me make the best decisions for my budget. The customer service is awesome, even during this pandemic. I appreciate knowing that my car is in good hands when I leave it there, and they’ve never disappointed us.
Very female- friendly. The staff make me feel mentally stable.
These people are patient with me. I had them order expensive parts, missed their call that it had arrived, and when I did come in they discounted the (OK expensive) part, looked the car over - I needed an oil change and a new headlight bulb. Primo!
Had timing belt, oil leak and water pump repaired. Picked it up the first time and as I drove off the check engine light came on which I took back to them and they repaired no questions asked. They also repaired a vacuum leak. Great customer service and professionalism.
My family has used the Toy Doctor for years. They have always done quality/timely work on our vehicles. My most recent experience involved me having my truck towed to their location after hours without anyone knowing it was coming. They have an after hours key drop with envelops so you can tell them what’s wrong and leave keys to your vehicle. The next morning they were open, I called to explain better what was wrong with my truck. The staff was incredibly friendly when I called and even asked ‘Which one are you? The brother or the son.’ That told me that I am more than just a customer to them. They were able to fix my problem (and a couple of other more serious ones that I wasn’t aware of) and have my truck back to me in a speedy manner. Pick up/checkout was fast, easy and friendly. I will definitely continue to use Toy Doctor for all my Toyota repair needs!
Have been taking my Toyota vehicles for years
to the Toy Doctor. Enjoyed the staff there and always
able to get in in a timely manner. The work is top
notch and have never taken a vehicle back for the
same issue. If your looking for quality workmanship
and a reasonable price this is the place.
Wow. What great service and pricing. It was the first time I had anything done outside the dealership. Toy Doc actually told me what was needed rather than doing unnecessary items. I’ll definitely go back!! Great people.
Quick service on an AC repair with a one month follow up to make sure everything is working as it should. Friendly staff and great service.
Toy Doctor, Inc. Is incredible!!! They're staff in the front office is amazing, the Mechanics are amazing. They all discuss everything that is going on with your vehicle so you understand. They are all professionals and friendly. They're all very knowledgeable and service is fast. The pricing is fair and competitive.
I am happy with my experience so far. Toy Doctor fixed my baby in a reasonable amount of time and followed up with me throughout the whole process. I really appreciate that I received a comprehensive list of the services that I couldn't afford now, but will be looking into in the future. They even stayed open late so I could have my car back for work the next morning! All staff I have dealt with are very courteous and professional. Check them out!!
I own a 1998 Toyota Land Cruiser. I have a stack of order invoices from Toy Doctor Inc. big enough to write a novel. In the beginning, my mother owned the car and only took it to Toy Doctor. When she recalls her service she raves about how honest they were, and how they were always a better value compared to other Toyota specialists.
I think that sums up how I feel as well. If you can trust them to maintain a car for 15 + years, and make your mother happy then I think it is obvious there is not a better place to take your car.
Bottom line, They are professionals. Everyone I have worked with is ASE certified here including the service advisors! Their reputation is based on merit, and ability to perform. TAKE YOUR TOYOTA & LEXUS VEHICLE HERE!!!
If you own a Toyota or Lexus don't go anywhere else for your maintenance or repairs. These guys know what they're doing.
Routine maintenance on my 2013 RAV4. As usual, great work, great customer service. These folks and their work are the best guarantee you can get that, with good care, your Toyota will give you many years of great service!
I had an issue with my 2013 Lexus GX460 recently where the 4wd system was stuck in 4hi, and there were about 5 lights on the dash. I called, worried about a delay getting my car back, and they were able to fit me in same day. I got a call back promptly to confirm the issue, a bad wheel speed sensor harness, and they told me that they could fix it same day. I was unbelievably happy with the service and professionalism they provided. This will be the only place I take my GX, they were amazing. Even though it was a bit of a drive, it was well worth it!
When I leave home, I'll drive at least 8 miles on dirt roads, eventually damaging my car. Toy Doctor made it all better and up to date on everything. Because it would take a while to complete, I was given a loaner car...at no charge. Ace mechanic John Brekke, made my 1993 Camry, with hand roll down windows, manual transmission and more than 377,000 miles good as new. The difference was noticeable. Thanks John.
And, thank you Rachel for greeting all your customers with a sweet smile and keeping us notified of progress on our vehicles...and for the loaner car.
Great job everyone.
They accurately diagnosed an issue with my braking system. The last place just changed pads. They took the time to diagnose an uneven wearing off the pads caused by partially seized calipers. I will definitely be back.
Excellent service on my 4runner.. staff was friendly and professional. Took the time to diagnose the repair needed. And did the job in a timely fashion.
The only place I trust with our FJ cruiser. From basic oil changes to more involved jobs, Toy Doctor has never let us down. So easy to work with and I love knowing we're supporting a family owned business.
.I have been using Toy Doctor for years, mainly because I have always driven a Lexus. Since most of my services are routine, I continued to use them for maintenance on my Jeep. I also have a BMW that needed shocks and breaks, so I called to make sure that they could service my BMW. They said that they could and I took my car in the next day and dealt with Rachel, who is always pleasant. Chrissy on the other hand, isn't. Chrissy called me back to explain the pricing for rear brakes and rear shocks on my 2008 BMW. $1900. I thought that was quite high and told her that I wanted to make a few calls and would call her back. Without a bye, she hung up on me. I called another trusted mechanic who gave me a price for the same service of $775. I always thought Toy Doctor's prices were a bit inflated, but they did good work, so I did not mind paying a little more. After getting a much, much better price, I took the loaner car they gave me back and went to pick up my car. Chrissy (with the bad attitude) without saying "Welcome back" or "How are you today?" says, "Did you fill the loaner car back up?" First of all, it was not full when you gave it to me, and, I went home and back (about 10 miles round trip) because I was concerned about driving a car with 265,000 miles on it, smelling like oil anywhere else. She had more sass and walked away like she did not believe me. I used less than $3 in gas on the car, but have given them thousands in service. Thinking that this is the last time I will use them.
I highly recommend this shop. I recently took my 2000 Toyota Land Cruiser to have them diagnose and repair a brake booster/master cylinder issue. All of the shop staff were exceptionally friendly and helpful, and were diligent in finding the most cost-effective (but still effective!) solution possible. My rig is now back on the trails where it belongs! Thanks again!
Great service my 2004 Tundra is going on 17 years old 18400 miles on it. I can trust my Pickup anywhere. This company has been servicing my Truck for the last 12 years I will not get this vehicle serviced anywhere else.
Brought my car in because my check engine light was on. Once they diagnosed the issue, they sent me a detailed explanation and followed up with an estimate. The work was done promptly and my car is doing great. Toy Doctor will definitely be my go to for all my car needs!
It's hard to find a mechanic you can trust. These guys are the best of the best! My dad took his toyotas here for years and his cars lasted forever. Chris went out of his way to help my folks, at times actually sending someone to pick up and drop off their cars. That's the best of customer care. I continue to bring my own Toyota here because I trust them so much! They have always been honest and up front with me about work that needs to be done and even tell me what can wait until later. I always follow their advice! In my experience, this business is built on sound principles of honesty and integrity, that is rare today. It's evident in the way they talk to and explain the issues to all of their customers.
Last minute appointment due to a check engine light. As always, staff were friendly and helpful. Diagnosed the problem and had it corrected in under an hour at a very fair price. Will continue to be my go-to auto mechanic.
No hassle experience. Gave me a list of things the car needs based on priority.. if my car has any issues I will trust them with the job.
Had a good experience here having them fix an issue that two other highly reviewed Toyota specialty shops in Denver both misdiagnosed (you can look at my other reviews for more details on this and a tip on what shops to avoid and why). My significant other handled dealing with the shop for me as it was kind of an emergency issue and I was at work. She said they treated her better than mechanics usually do and were clear and timely with their communications. I will use them again if my 4Runner needs something I can't handle, and I will update my review if my next experience isn't as good, though I'm sure that will be unnecessary.
When I took my car to Toy Doctor, it was in need of much repair. Toy Doctor found out what was wrong with the car and fixed it up like brand new. They took great care of my car and they helped me out through the whole process. The experience with Toy Doctor was exceptional, and I look forward to taking care of my car's needs with them again!
Took a Mazda CX-9 there that had a strange engine noise. I figured it was going to be a major problem like a Timing Chain. The tech diagnosed and determined that it was most likely worn Spark Plugs (much cheaper) causing the noise. They figured it out properly and saved my money.
I am moving to another state so I thought I would do a review for this company. They have been taking good care of my Toyota vehicles for many years now. If you have been having your cars serviced at a pricey Toyota dealer, try this place out. Great value and really good customer services. I hope I find a auto repair place as good as Toy Doctor in my new hometown.
I bought a used Toyota Camry. The car was in great shape but about a week after I bought it began to periodically pull to the left or right. This was a sudden pull not a sway. I took it to two places and ended up with an alignment which didn't fix the problem and balanced wheels which also didn't fix it. I took it to Toy Doctor and in about an hour they called to tell me a bolt had been left out of the left rear wheel knuckle and another bolt was misthreaded causing the hole to wear and the wheel to move. They fixed it by replacing the assembly and now the car drives fine. I'm impressed at the quick accurate diagnosis.
The whole staff is excellent and they have best customer service in auto repair I've seen in a while. Gave me a fair price on my 4runner rear differential repair.
I've been coming to Toy Doctor for 17 years for service on my Camry. A great family owned shop that knows their stuff and does a great job.
Very happy with the actions taken by Toy Dr. on my 2005 Prius. They diagnose the problem and had it back to me in one day. They also identified some additional care required and were quick to include the repairs in the one-day turnaround. I am very pleased with the care of my semi antique car
Diagnosed elusive fault that intermittently set off master warning light. Glad they also found my battery was weak before cold waather. Always good work.
The staff at Toy Doctor are always friendly, explain the services and provide excellent, reasonably priced repairs. Less expensive than the dealership! They will offer a ride home if you are not able to wait and bring you back to the shop when your car is ready! I highly recommend.
Great service and communication. Heading back for all my maintenance. Thank you
Toy Doctor did a great job, as always, when I took my car in this month. I have been taking my 2009 Toyota Matrix to Toy Doctor for three years, and the service and attention to making sure my car runs smoothly and safely has been wonderful. In particular, driving an older car, I appreciate their rigorous safety standards, and I know they check everything when I take it in, to be sure it is safe on the road. I give them the highest recommendation.
Took my Highlander for a repair, got a quote for ~$1080, called few more places and found a better deal somewhere else. Few weeks later got a coupon for an oil change, called to schedule but was told "We wanted to help you before but you decided to get a cheaper price somewhere else, oil change is for customers who wants us to take care of their car, we suggest you take your car somewhere else."
They did job for me before (installed a hitch), did good job installing, but then wanted $140 extra because "we didn't know it will be harder than we thought", to the credit of the owner he took care of that unexpected "we didn't know" price.
Another great job. If you have a custom/ modified yota, I strongly suggest taking it to these folks. They do a very professional job and timely. Never had an issue and trust them with my prize possession (custom 4Runner).
I have always appreciated the way Rachel handles any problem that may occur. She really tries to make every customer happy. We had a misunderstanding and she came to a resolution that was fair for Me and Toy Dr. When it comes to vehicles, that lingering sense of the unknown is always there.
I trust Toy Dr to inspect and repair my car as if it was their own. If there is a misunderstanding, they live by the Golden Rule.
You cannot ask for more than that!
Louis Feiten
Edit (3/9/21):
The called me after seeing the below review and were very understanding of my experience. They said they do not markup 200% as mentioned below and they go off of the Manufacturer's recommended MSRP. Lesson learned that it pays to shop around. Sometimes shops may not be able to
get the same OEM prices like the one's found online. I applaud Toy Doctor for the integrity move of calling and explaining this to me. +1
Pros:
1) They correctly diagnosed the issue
2) They advertise a warranty for their parts for 2 years
3) Good COVID precautions
4) I think they air'd up my tires
Cons:
1) There was a heavy up-sell that left me with a bad taste. I would describe the tone as condescending and demeaning.
2) The markup on the required part was 200%
3) They insisted I needed special service that I couldn't do without them. However, I knew (from experience and from a dealer) that this service was not even applicable to my car. This unfortunately undermined my trust in Toy Doctor.
4) The diagnosed part and connectors were damaged after diagnosis. This took away my ability to sell them for parts.
Neutral:
1) Wouldn't sell me a stand-alone part.
Recommendation:
1) Quit while you're ahead.
2) Work on customer interaction
3) Whether it was on purpose or not, be sure you're accurate in what is actually needed.
Summary:
Overall, my experience was a mixed bag. They correctly diagnosed the problem. I ended up replacing the part myself for less than half of their parts cost alone. And I did not need any special service to get these parts working. I'm happy with the diagnosis. I'm not happy with the treatment of myself or my vehicle. I'll acknowledge that most of this could be chalked up to someone having a bad day and Toy Doctor building 2-year warranty into their prices (though most parts have some warranty anyway). Though the damage to my original part is kind of inexcusable.
I had been to the Toy Doctor one time before, so I wasn't a "long-time customer" but as I was driving home from work one afternoon, my truck started to stall out and all the lights on the dashboard came on, so I started toward the Toy Doctor. My truck died less than a mile from the shop. I called them, explained what was going on. Two people came within 10 minutes. One hooked a battery charger to my truck and drove it to the shop. The other gave me a ride to the shop. They took my truck in and gave me a loaner. I was home within 30 minutes of my truck breaking down. It was the alternator and a couple other things. They fixed my truck and the whole ordeal was over in 24 hours. They are AH-MAY-ZING!!
Staff was superbly communicative and trustworthy. I had a leaky valve in my A/C and they repaired that along with an oil change. Also had a full inspection done and they didn't attempt to find unnecessary repairs for a car having 224k miles.
Loved that you are now working on Subaru's.
When I had my Toyota I came to you for your outstanding service.
My new Subaru need service and I remember an e-mail I got awhile back telling me you work on Subaru's .
All I can say is. I'm very Happy. From walking in and being greeted by Rachel and her outstanding front desk staff. I notice while I was waiting for my car, how professional they where when dealing with guest that came in and as well as how they handle the customers on the phone. And they really seem to know what they are talking about when it comes to repairs and not giving you the run about that some garage's give you. Also there prices are very fair. A lot cheaper then the dealer.
I'll Be Back
Toy doctor let us use a wonderful loaner car while they fixed our subaru's transmission issues, effectively saving our road trip. Kaitlyn was a pleasure to work with throughout an otherwise stressful process and made this unexpected stop completely hassle-free.
They could not have been better. I'm a handicap person and they did everything possible to make me comfortable including giving me a ride home. The ladies up front are too be rewarded for their care and understanding of their customers.
Always top notch and friendly service. Like anything else worth doing, keeping a quality, old car running in as close to tip top as possible requires investment with the right shops. TD is certainly one of them. They take pains to make sure you really understand what’s going on at the level of the components and how that impacts everything else. Not only that, but they always give you the gold, silver, bronze options when it comes to parts needed, giving you the straight dope on what you can expect from a life-expectancy consideration per each. Well done! ;-)
Pt. 2
I take an old, but best-friend Toyota to these fine folk as needed. One thing I’m really appreciative of, is that they are very good at working through some of the issues that are challenging to address due to factory-standard parts being sometimes hard to find for older vehicles. While I’m keeping the machine around as long as it’s willing, it’s great to know I’ve got a trusted partner in this regard who’ll work with me on stuff still committed to high quality work. 👍🏽
Professional, friendly and fast would recommend to all my family and friends, great team !
2016 Lexus NX 200T water pump
I've been taking my car to Toy Doctor for...6-7 years I believe. I love Toyotas, only car I will buy. I used to only take it to a dealership but felt I was being charged way too much and was being forced to buy services the car didn't need. Toy Doctor has helped extend/maintain the life of my vehicle at an affordable price. Their staff is always friendly and I love the shuttle service! I trust them to tell me what my car really needs vs what it should need simply based on mileage (my car has a lot of mileage, and has been well traveled). When I get my next car, it will be a Toyota and I plan to keep its service in the same place.
I can’t say enough good things about this place! They’re extremely accommodating and trust worthy. When I was looking for a new 4runner I brought all the ones I was interested in to them for a complete inspection and they were 100% honest with me and never let me down or steered me wrong! Love this place! Customer for life!!!
Part was on back order and was first told it would be a week to get my truck back. Toy Doctor got the part in the next day and had my truck back to me 5 days early. Love the service and experience there. Would highly recommend them to anyone that has a Toyota and doesn't want to pay dealer repair rates.
Friendly staff and easy to work with, and the price was good. They took a while to get the work done, otherwise great experience.
Yet another chapter in how to take good care of a customer! I had to bring my RAV4 in again for service, and since they needed to test and figure out what was going on, they were happy to provide a loaner. The service and parts are warranted and, again, the staff could not have been more professional or nicer! Toy Doctor, you're a life-saver!
These guys are great! Friendly, do a very good job maintaining our 17 Highlander. My wife has used them for years on her older Highlander and now that the 17 is out of warranty we take it there as well
Happened to be in Denver when I needed to get my oil changed and tires rotated. Took it to the Toy Doctor as they have done previous work on my 4Runner. As usual, the staff was awesome and they were able to squeeze me into the schedule. During the service, they noticed a couple of little things and called me as is their normal procedure to discuss what they found and make recommendations as to whether it is critical to fix now or just monitor until the next service. I added two to fix now and one to monitor for the next service. When you have a 98' 4Runner with 335,000 miles and have the intent to drive it passed 500,000 it is good to have a quality business you can rely upon to help you meet your goals. The folks at Toy Doctor definitely fall into the category.
I dropped off my Subaru for an oil change and told them they could keep it all day but it was ready in 4 hours. I loved the report they sent me that showed what they had checked and what need to be addressed (nothing as it turned out). I would gladly take any of my cars there again.
The toy doctor was very thorough with my recent car service. They went through the diagnostic report with detailed explanation and in a professional manner. I will definitely bring my car here over the dealer again because the price is fair. Plus, it's a place with a warm and personal touch, not easy to find in an automobile shop.
They kept me waiting longer that I was advised for a diagnosis of my 4Runner the front desk lady did not seem to care about my escalated wait time. Ended up just taking my truck keys and leaving. Setting expectations and delivering should always be a top service priority.
I had recently bought a Land Cruiser and the AC stopped working. I brought it to Toy Doctor because of their reviews and ratings. They had my car for a day and half. They were able to fix the problem at a reasonable cost. I will be going to them for now on to get work done by them.
Great job on oil change! Thank you for informing me on other repairs needed!
I love Toy Doctor! It's the only place I'll take my vehicles. Everyone there is so friendly, helpful, and knowledgeable, and they're very honest about what services the vehicle actually needs and what can wait. Their prices are very competitive as well. I highly recommend them!
I always take my car to the Parker Road location. They have always been honest and have always done excellent work on my Toyota. They also make you feel right at home and have always been very kind. They are professional, prompt, and they make sure you understand exactly what is going on with your car. I will always take my car to Toyota Doctor and I strongly recommend them.
I've used this business for Toyota and Subaru service. Can't say enough good things about them. They are very professional and use oem parts. They are first class.
This Toy Doctor was a blessing. The mechanic found out a rodent chewed some wires affecting my cruise control and engine light and he fixed the problem giving me peace of mind driving.
We couldn't be happier with the service we get at The Toy Doctor. We have been going there for years and are always treated well, get a reasonable price, and they never push to do anything unnecessary to our Lexus (which before we had multiple Toyotas we took there). If you don't want to pay dealership prices (and the upsells) the Toy Doctor will treat you well. Highly recommended for anyone needing to keep their Toyota or Lexus in perfect condition. Thanks Toy Doctor!!
I had a electrical grimlen with my 4runner... Already had my girl out for 2 days and it's my DD. I didn't want to just take her in to my general mechanic bc they aren't Toyota specialist and I didn't want to have her there forever while they spent their time diagnosing.
I then searched Google for a good Toyota mechanic who wasn't the stealership, I then found the Toy Doctor. Chris was the main person who I spoke with. Right from the start he told me his suggestions and what he thought I should check myself,... To make a long story short I ended up taking a chance and getting my 4runner towed right to the Toy Doctor after being overwhelmed and just ready for it to get back on the road. I'm so glad I did. They diagnosed her the very next day and gave me a list of issues they found from their 50 point inspection.
At no point was I EVER pushed into a service or hassled about getting or not getting a service there. The entire time they were always very up front with their findings and very honest. I had them do a transmission flush for me since my 4th gen is a pita to diy. Needless to say they fixed my issues without any problems. They were quick and completed the work without any unexpected issues.
I do a lot of my own maintenance and fabrication but from now on I will use the Toy Doctor for any other issues I have problems with on my 4runner.
Thank you Toy Doctor & Chris for being honest and trustworthy Toyota mechanic!!!
Had an emergency, they solved my problem on time and under budget. Didn't try to upsell me on junk. We need more work done after a little fender-bender, and I'm going to call them first.
They took care of me quickly, even though they were booked pretty solid. Let me use of their cars for free while mine was with them so I didn't have to worry about transportation to work. So far, car is running great with after repairs.
Got a new battery, cleaned up corrosion and installed new terminals, got sold on a new radiator hose, had them fix automatic window/lock buttons on driver’s side door, new air filters and an oil change for $1,000. Feels pretty steep overall. Asked them to listen to motor upon cold start for squealing. They said they tightened the belts but I’m noticing squealing still occurs on cold start. Hoping to return to get it checked out again as this issue hasn’t been fixed.
The staff is amazing and the service is always top notch. The front desk employees are always so friendly and patient and knowledgeable. They always go above and beyond for you and what I like best is that they don’t push services on you just to make money. I can honestly say I’ve never had a bad experience with this company. I’ll never take my car anywhere else for repairs or maintenance.
I had my first visit to the Toy Doctor today and I was very pleased. I brought my Tundra in for a correction on work that was done before I bought the truck and they were happy to make things right at no charge. The Service Manager was very friendly and helpful. I'll certainly consider the Toy Doctor in the future even though I live an hour away in Johnstown.
Service performed as requested except for tire rotation. Instead, I was told it was time to replace. I was aware of limited tread remaining, but a rotation would have allowed me to get last several thousand miles out of this set. Prices quoted for new tires was considerably higher than I could do on my own.
All maintenance recommendations were based on empirical evidence, and the sales associate was able to clearly and correctly explain the tech's decisions. Addressing the CES light was based on a test, not just throwing possible solutions at it. Work was done very quickly.
The shop did have one error. I declined replacing transmission fluid (because it had been done 20k miles ago), and they performed it anyways. For free.
I will definitely be taking my Toyotas to this place exclusively from now on.
They helped me in a timely manner and did the job at a surprisingly low charge. Indeed they went above and beyond in repairing my tire. I will be using them again!
After chasing an intermittent check engine light on a 2012 Toyota Prius for a year we got lucky to find Toy Doctor. They diagnosed the problem that three other shops couldn't determine and replaced the water pump for a reasonable price and the car is back running 100%. We almost traded it in, but really appreciate Toy Doctors expertise to resolve the issue and will bring it here from now on.
I HIGHLY, HIGHLY, recommend Toy Doctor to anyone!!!! They are very courteous and professional, they help you get you car fixed fast and easy. I own 6 Toyotas now, if any of them need any work, im definitely going to bring them here!!!!
First time here,did not know what to expect, disappointed in showroom, hard to do business sitting in uncomfortable seats and no tables to spread out.No privacy.Front desk girl was fairly knowledgeable, but would have liked to talked to mechanic,he missed the dirty air filter,oil change was good with synthetic oil Castrol. Have high estimate on rotor replacement,will get them myself,may go back for other services
Always had a good relationship but this time I called for advice and no return phone call. Pretty disappointing
The owner and managers went the extra mile to get my car back in working condition, including shopping the best price for the parts needed. I really appreciate the work they did.
I was once again pleased with the oil change and overall maintenance work performed on my 2015 Prius by the staff at Toy Doctor
We are pleased with the outcome of the work, but were a little disappointed in the very slow response time when we asked for status along the way. In the past Toy Doctor has been great at getting us information quickly.
Great experience with the staff and mechanics at Toy Doctor! Excellent communication from their staff whilw my truck was in for repairs, always kept me in the loop and ensured all of my questioned were addressed promptly! Definitely will use them again.
Top notch Toyota repair, additionally they give you all the other items that they have checked out for you and whether or not you decide to have them replaced. No pressure. My new go to,
The whole staff were great. My problem was diagnosed and fixed. Very satisfied
They always do great work. Trustworthy and fair.
I took my 1985 FJ60 to the Parker location for general maintenance (lube, oil, filters, and fluids). I worked with Chris and his team to also diagnose an issue with my radiator and tailpipe/muffler. What I love about the Doctor is that they use Toyota parts or if none are available, which is typical for a 1985 FJ, he will recommend a reliable shop to fix the problem. While I usually take my baby down to the Springs to be serviced, I’m so happy to know Chris and the Doctor are right down the road from my home. I will definitely bring my baby back to the Doctor for service if I’m not in the Springs. Thanks again to Chris and his team!
I just moved back to Denver and needed to have a few serious repairs to my faithful, but old Lexus. After going to three different location in the metro area known for quality work, I went here last figuring it would be excellent, but expensive work. At first I was correct. The estimate was higher than I had hoped but the manager, Harold, worked the phone for me and found an acceptable stock replacement part and saved me over $1,000.00. On a 15 year old LS400 that mattered greatly. I will continue to work with these folks until the car says no more. Highly recommended. A+
Dropped of my car because it sounded like a Lawn Mower needless to say I was scared and only saw $$$. Well Toydoc called me back pretty quick & told me my Cooler lines had burst BUT it was still covered under my warranty. So they suggested I get it towed to the Dealer for them to repair it. If they wouldn't have been honest & told me that I wouldn't have had a clue that it was covered under my warranty. I truly appreciate them & will always take my car to them!
Great mechanics and staff. Toy doctor worked on my 2007 Honda Pilot and now it is good as new. Will be looking to use you doctor for next 100,000 mile tube up.
We had to find a new place to take my husbands Tacoma and my FJ after following our mechanic around for 18yrs. Their staff at The Toy Doctor we friendly and professional.I believe this will be a good fit!
Thank all of you at the shop, it is really hard to find a shop you trust, we do alot of hard off roading and take very good care of our vehicles...no one wants to have a break down in the middle of Canyonlands!
We have been getting our Toyotas serviced here for almost 20 years. There may be cheaper mechanics out there, but Artie and his crew do the job right and take the time to explain needed repairs and options. We recommend them highly!
I went on to get a check and service estimate on a suspected issue, it turned to be a another, cheeper. However, they completed a complete vehicle inspection and provided documented recommendation with options, in print and digital via text link. I highly recommend this shop.
I've had Toy Doctor service both of my Lexus' and have been very pleased with the service. Honest, fair and they explain what work is required and why. I can't ask for more than that.
Toy Doctor's staff are very knowledgeable, Helpful and are priced fairly. My car will always go to them for any and all repairs.
Everyone was very friendly and helpful. I never felt pressured to get ALL issues taken care of right at that moment. They made sure my questions got answered and paid for my Lyft home and back instead of waiting there for 4-5 hours.
I always have a great experience at Toy Doctor! Its the best shop that I have ever been to! My Toyotas have always been fixed right the first time, every time!
They were able to service my vehicle quickly while I waited, even during their customer waiting area was under major construction.
From oil changes, to a complete engine overhaul, ToyDoctor does it all and does it RIGHT! ASE certified staff, even the service advisors at the front desk are ASE certified! ToyDoctor is great place to take your vehicle!
The staff was always open, friendly, and honest about the work my car needed. I like the rewards program, too. I no longer live in Colorado, but if I did, my car would still be serviced at the Toy Doctor.
I have been bringing my cars here for 20 years now and they have always been the best around. Great customer service and great mechanics, only place I trust in Colorado to bring my car and get it fixed right the first time.
Great experience as always but after spending $$3000, would appreciate more info about what was done to the car, parts quality, what I should expect. Honestly doesn't feel different in the ride. Communication could be better but I still trust these guys.
Always thorough and honest in their assessment of what our vehicles need. 87 4runner, 07 Tundra, 16 4runner all meticulously serviced by Toy Doctor
I just started taking my '03 Tundra here a few months ago but so far my experiences have been positive. I really like that they don't pressure you to get work done you don't need.
I just moved to Denver from Colorado Springs and needed to find a Lexus repair shop. I was referred to Toy Doctor by a friend and couldn't have been more pleased with their level of service and honesty. I would highly recommend Toy Doctor to any Lexus or Toyota owner in the Denver area.
Took our Limited 4Runner there for a few mechanical issues. The service there was AMAZING!! Not only did they fix all or problems but they saved money on issues we thought were a concern. Very friendly and honest.
Very friendly and helpful crew! They were very clear about the pricing for each service I requested before the work was even started. I really appreciated the communication throughout the whole process!
All good. We appreciated the loaner, too. Felt pressured that our old prius can handle my son't heavy rock-and-rock performance-equipment without scraping on the speed-bumps. Thanks!
The staff is friendly and caring. John Brecke is a master mechanic in the purist sense of the word. He defines excellent customer service and professionalism. He consistently goes above and beyond. A true gem in our community!
Wonderful office staff, so friendly, helpful, and professional. Plus the place is easy to get to, nice and clean, water and coffee and snacks available.
And the mechanic techs are speedy, knowledgeable, skilled, and make sure vehicles are road worthy. I love this place!!
The ONLY place we take our car, is here to the toy doctor, specifically to kevin. they are the best over there and we take comfort knowing that when our car needs to be worked on, its in good hands with an honest hard working mechanic. thanks kevin and toy doctors for being awesome! aloha!
I just don't let any shop work on my TOYS.
Being new to the area, I felt like I have been taking my vehicle to the Toy Doctor forever!
The ladies at the front desk set the tone. Toy Doctor will definitely be my shop of choice.
Person answering phone (Caitlynn) was very knowledgeable about problem with ignition. Was reassuring they had an idea of issue. More reassuring the deal and reasonable prices.
I'm happy with my recent service provided by Toy Doctor. Chrissey was very good
to work with.
We are traveling to Wisconsin via Colorado when our AC motor quit. I googled & found the Toy Doctor.
They were able to quickly diagnose the problem, hunt down the part, & install to get us back on the road in less than 3 hours!!!! It was AWESOME!! They are kind, quick, & efficient- plus they had free wifi!!!😘😍
Great shop. Honest. They do good work. I have used them since my warranty ended on my Lexus GX470. At 180k and still going strong.
The Tacoma went into limp mode...I brought it to them and not only did they squeeze me in that day, but trouble shooted the problem down to wiring. They went above and beyond and didn't gouge me on cost. I will use Toy Doctor again for sure!
Quality repair with Toyota OEM parts. Easy drop off and pickup after hours. Definitely recommend!
Quickly ruled out what I thought was the problem. Agreed to keep it overnight and investigate more. Found the problem and had it fixed by the end of the day. Toyota dealer had it for 2 days and never found the problem. I'll definitely be back.
Had catalytic converter etched and registered during oil change.
Toy Doctor did what was expected in a reasonable time frame.. Also had the catalytic convertor stamped/documented in the event of theft.
Prices were definitely high. They priced me over $200 for a part I could've gotten online for $40. Only the convenience of having the work done the next day kept me from doing it myself. It was a simple procedure, but due to timing and circumstances I coughed up the money just to have it done.
I have had another shop work on this issue twice and not fixed it. Toy Dr. got it right the first time without giving me all the BS that the dealer would have about everything else they wanted to fix unnecessarily.
AWESOME STAFF ...
EXCELLENT SERVICE
BEST TOYOTA SERVICE & REPAIR EVER
(in my 74 years of life)
HAPPY CUSTOMER ... AGAIN
& AGAIN & AGAIN & AGAIN❣️
Had a great experience with my Subaru at Toy Doctor. They were accommodating and experienced.
I am a returning customer. Toy Doctor is friendly and does great work. Fair price for job well done.
Toy Doctor does a great job with reviewing what's wrong with my car and advises time frame for repairs. They have a rewards program and they offer shuttle service to/from their place:)
They are very upfront. They found some items that needed repair I was not aware of and called me about it and recommended that I not do them because of the age of the car.
Excellent service, knowledgeable and keep me informed along the process. Car needed quite a bit of worked, they presented various options. Car runs great, like new!
Toy Doctor did a fantastic job. I would recommend them to everyone that needs their vehicle serviced.
Always timely. Does good work. Get what you asked for. They look out for other things that might need attention.
I always get great service and work done on my 06 Tundra. Thanks to everyone at Toy Doctor as you keep my truck running great and make it reliable!
Satisfied with oil and filter change and vehicle inspection. A tip of the hat to Rachel in Customer Service for the next upcoming service estimate and future potential issues with the vehicle. Thank you.
Nice staff but way overpriced!
Awesome shop! Very good communication, prompt service, loaner vehicle, and good pricing! Highly recommend.
Always a good experience with these guys. They’ve been taking care of my FJ Cruiser for 10 years. They stand behind their work and I don’t have to worry about being taken advantage of.
We've been coming here for years! Friendly service, good people. They've kept our 2001 Sienna in good working order over 190,000 miles and 16 years.
Excellent service. Had a vehicle inspection and service was thorough and priced fairly. Will use for future service when needed.
Great service; very attentive to the details, car services were completed on time.
Everything was amazing! Professional customer service and even better work.
Replace a used engine in my truck, Would not give me any paperwork on the engine that they put in they said it had lower miles but I have no proof of that So my question is what did I really get ?
This place has got to be one of the best. I have never delivered so many parts to a customer in a week. They are very friendly and always busy. Stop by and get treated right and have your car fix right too😀😀 …
First time Customer and am very pleased with quality of work, friendliness of personnel and pricing is very good. Will return for all my Toyota service.
Everything is very expensive these daze, so goes without saying. But seemed like it took too long & then everything was not completed. So it was in the shop for awhile longer:(
Technicians made an honest appraisal of my car's battery problem which I sincerely appreciated. They kept my costs at a minimum.
Very satisfied. Best facility I ever yet.
Great place, helped me get my car back on the road after it had been sitting due to corona. Now that it feels like i just bought it, Ill definitely be going back.
Staff was professional and friendly and got the work done to my satisfaction.
They are very accommodating when setting up an appointment. They follow health and safety guidelines re: Covid. They are professionals with a great attitude.
I have a first gen Tacoma that I love and trust to this place completely. They are super professional, fast, and friendly.
These guys are very helpful and are on the up and up. Shawn took extra time to help me with some questions and went of his way to educate me. I would highly recommend taking your vehicle to this establishment.
Service was professional. Feel comfortable with my vehicle in the Toy Doctor establishment.
Highly recommend!!! Really nice people and quick service!!! But one of front desk lady …..
They were great!!! My Scion will Be there for all of its service. This place is outstanding!!! They are really the best in Denver. Worth every penny!!
Everyone at Toy Doctor is super friendly and very knowledgeable! I will send my friends to them.
Repairs are good but the prices are quite high. Not sure the quality difference from other shops justifies the added expense. You may want to consider this in the future.
The staff is very friendly, and they completed several items in two days.
They have always been very professional.
Wow. What a breath of fresh air. Prompt professional service at a good price. I will these guys every chance I can.
I have been taking both my cars to Toy Doctor for many years and the service just keeps getting better!
I am always satisfied with your job. People are nice and present and I am happy to visit you. My car runs very well, thank you.
Hiroko Ogino
Toy doctor did extensive work for me and kept it under budget. The were friendly, loaned me a car and kept me updated every step of the way
I've had to go to them several times. They're extremely knowledgeable and helpful!
They were able to diagnose all the issues and checked in with me before anything was done.
I was very pleased with the work , the staff and the Lyft home. The informed me of problems and fixed them. Thank you.
Very efficient and fast oil change, fair pricing and you can trust they will give you an honest evaluation on your vehicle repairs!
Excellent diagnostics and final touches.
New customer and was able to get in same day for a repair. Communication was great too!
Great job, quick, trustworthy, helpful. They even brought the vehicle back to me so I didn’t have to come down there at rush hour!
They always take great care of my car and they only use genuine Toyota parts
Artie and everyone at Toy Doctor were professional and helpful. Would definitely recommend them.
Great experience. Everything was explained well so that I could make a decision on what work was done. Very professional.
Great quality and a very knowledgeable staff! I’ll be taking my 4Runner here for as long as I can
They replaced a dead car battery.
They do good work.
It was a little annoying last time I went for an oil change some engine bolts where missing and this time they said some other bolts are missing not sure why they didn't check all the missing bolts first time around?
This is where I have taken my FJ for the last several years. I would highly recommend them as a trustworthy and professional service.
Very helpful and reasonably priced. They don't try to scare you into getting repairs, but provide a list in order of importance.
Great Mechanic shop, they're great at what they do here
Everything is always done on time and properly. The free ride home is a big plus. Prices are always reasonable.
People go out of their way to help you. Plus they even gave me a loaner car while they fix my for the day. Honest and upfront I dig this place.
This shop is very professional. Will probably be having future maintenance on my FJ Cruiser performed by them.
Another awesome job on my 28-year old Toyota...my life would be much, much messier without Toy Doctor.
The people here are very knowledgeable and personable. Very good repair shop and most importantly- honest. Highly recommend.
Solid work, best prices. Been using them for years, first on my Toyotas, now on my Lexus.
Fast, efficient, and friendly! They even lowered my charges when they discovered a certain part they ordered was more elaborate than what was needed. Now THAT's service!
Great service. Nice people
You were on time, and did a fine professional job. Thanks for the good service.
Synthetic Oil Change. Booked appt online and everything worked like clock work. Thanks, guys!
They take great care of my Toyota!😊 …
Great experience, will use them in the future!
Great service and they know Toyota vehicles well. Highly recommend!
Amazing customer service! Friendly, honest and clear when asked questions! I will be a returning customer for SURE!
From check in to completion Toy Doctor offers the best service for me and my car!
If you've got a Toyota and care about it, then there is nowhere else you should be taking your vehicle to. These guys know Toyota trucks and cars!
The best with anything Toyota and Lexus.
Excellent job... nobody could figure out what was wrong and you guys were my 3rd and final try and you guys did it!! I’m happy and would refer anyone to you guys thank you so much
Toy Doctor did a great job being empathetic of our situation and getting us quickly back on the road.
Prices much better than Toyota dealerships and professional Toyota mechanics with a lot of experience.
Saved 70 dollars over the dealer's estimate. Fast service, friendly. Very satisfied.
Very friendly and helpful. Very trustworthy, and always trying to help to make sure you're taken care of.
I appreciate the car care you provide. I really appreciated the vehicle pickup/delivery!
Great honest work high Quality Parts keeping my truck on the road thank you toy Doc
Great place to have your auto serviced. Much better than going to the dealer.
They did wonderful work and were willing to work within my budget.
I go here before the Toyota dealer, for honest diagnosis and repair.
Nice folks. Great work. A free ride home and another to pick up my car.
Very good people....great service....Shane was cool very professional....fixing my toyata...thank you guys...!!!!!
They are honest and professional. And their work is exceptional. I’ll be a customer forever!!!
Radiotor leak repaired
Outstanding and thorough service as always! Great doing business with this shop.
I have been coming to long. You do excellent job all the time. Thank for a great job done.
Overall everything was handled very well. They are very professional and easy to work with.
Great service amazing job!
Always an A+ experience. The whole team goes above and beyond to be helpful and get the job done right.
I always get great service at the toy doctor. They have a great staff.
Great service!
Great work and excellent customer service. Would definitely recommend to others!
I like this place much better than the local dealership.
Solid work by solid folk with attentive, informative front-desk staff too!
A+
Efficient service fairly priced. Have used them for 10 years.
It was very good.
Quick and easy-I was able to wait for my vehicle.
Always great and accurate service. They give u emails showing pictures with recommendations.
We are all happy with the results thanks for the great service!!
Excellent
Honest, thorough explanations of upcoming work that will be needed and when it will be needed. I have been coming here for five years.
All was great.
I always appreciate the good and friendly customer service I receive.
Very good service. Everyone is friendly and professional. Highly recommend.
Great professional job on our Toyota van.
This is my go to place. They provide you with clear explanations and written and photographic evidence of any problems they find.
Excellent service detailing everything that needs to be dona and importantly what does not need to be done.
Job finished on time as promised
We love their hospitality and the convenience of the shuttle.
Happy with everything!
Fast and accommodating. Great service.
Great work was performed in a timely manner
The staff were thorough and very helpful.
Have never had a bad experience here. Excellent service!
Excellent job. Very nice.
Thorough, and I was provided a Lyft to get to work and back.
John does an excellent job and completely honest.
Great Staff. Great Service. Very easy process.
Fast and friendly. Competitively priced. No high pressure sales.
Fix missing catalytic converter.
Excellent in every way!!
Friendly service fair prices good work
spark plugs replaced for 120,000 miles.
Shannon was amazing and so helpful !
Thank you for your great customer service!
Good all around experience. Very helpful in a difficult time.
Honorable group of employees.
Always do a professional job! TRustworthy!
Service is expensive
Amazing service! Great customer relations and quick service!
Wouldn't take my Lexus any where else!
Excellent service as always.
Great customer service and great technicians!
Good work! Thanks, I'll be back.
Smooth
Great job and explanation of work needed.
Adequate.
good work, stands by their efforts
There no to is "Fix it right the first time" .
Found this to be true.
Great service!
Good, personable, clear.
Incredible Toyota Experts!
Great service and fast!
Good customer service
Easy painless experience!
Great knowledgeable folks.
Thanks for a very satisfying service!!!
Fabulous!
Great group of people.
Great guys and honest
Best
Very good shop
Great as always.
Super
Great Tacos
oil level spot on.
Honest and helpful
I’ve been coming here since I got my Toyota and they are just so kind ! even when there is a misunderstanding they’re very kind about it. Right now I came in thinking that I was going to spend some money and not only did they tell me that the car doesn’t need that, but they also rotated my tires for FREEEEEEEE 🎉👌🙏 I just thought that was so amazing that they didn’t even want a dollar from me. I’m really grateful for this company. Thank You to EVERYONE
Always great service!
Toy Doctor installed my catalytic converter protection. This company is just great. Efficient. Courteous. Timely.
Ben and the entire Toy Doctor staff performed outstanding repair work on our 1998 4Runner. Our car had a series of maintenance repairs performed including oil change, air filter replacement, radiator hose leakage repair, timing belt replacement including thermostat and water pump, rear axle seals replacement with drums resurfaced and new brake shoes, valve cover leak repair, and steering rack/pinion assembly component replacement. The car, being 25 years old runs great again and is extremely stable on the road with no steering wheel play. We have been using Toy Doctor for close to 10 years and have highly recommended their service to our friends. Great work, our car been highly reliable and now should run for yet another 25 years!!! Thank you to the entire Toy Doctor staff..... Mark
Great place but save up money can cost a bit
Was confused and nervous when all the warning lights turned on in my car, brought it to the toy doctor and they did a wonderful job of quickly and efficiently finding out what the problem was. They were constantly willing to help with working around my schedule for vehicle drop off and pick up, and even purchased me a Lyft back to my house so I could wait comfortably at home. They were incredibly understanding when it came to my finances and were willing to work with me to see what could be done now with the budget that I had. I highly recommend this establishment!
They really do an excellent job in my 93 Toyota, I thanks God for find this place, thanks guys, God bless you all 🙏🙏 …