Reviews of Paddock Imports. (Auto Repair Shop) in Denver (Colorado).
Paddock Imports
2400 W 7th Ave, Denver, CO 80204, United States
Description
Information of Paddock Imports, Auto repair shop in Denver (Colorado)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Paddock Imports
Sunday
Closed
Monday
7:30 am–5:30 pm
Tuesday
7:30 am–5:30 pm
Wednesday
7:30 am–5:30 pm
Thursday
7:30 am–5:30 pm
Friday
7:30 am–5:30 pm
Saturday
Closed
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Reviews of Paddock Imports
Jessie Anderson
Brought beloved '07 BMW in because my heater didn't seem to be getting very hot and to check the fluids. Doug and team spent an afternoon checking out and tuning some things, but found no other issues. Don't know what they did, but everything seems to be working better and they didn't charge me a thing!
I've been bringing my car into Paddock for years since all available extended warranties ran out, and they've always provided reliable service at a fair price.
I'm so grateful for Doug's time and having such a trustworthy and knowledgeable team of professionals to look after my car!
John Doe
I slept in the parking lot when the Tow Truck dropped me and the car off last night to save some cash. (On my way back to SC) I woke up to find everyone already inside opening up for the day at 7am.
First thing the owner (Doug) asked me after I explained what happened and what I’ve been through, “When is the last time you had a shower?” (2 days ago) So, I took a shower and by the time I got out of the shower and sat in the lobby they already found the problem and were starting to fix it!!!!!
I cannot believe how great I’ve been treated!!! I really cannot believe how amazing I was, and am, and will always be treated by this great Family of Mechanics!
Oh and when we first brought the car here it was a stock 330i ZHP with maybe 250HP
Now Paddock has me around 350HP!!!
More than just a Performance shop. 4/15/22
Erik Swenson
Doug and Dan were great to work with! This was my first time having work done at Paddock, having a Noelle tune loaded on my BMW M8. They had the tune done within 4 hours of dropping it off! Doug is obviously extremely knowledgeable on anything related to cars and was great to talk to. I will definitely bring my M8 to Paddock for all future work!
Eva Madrid
100% recommended. Great and timely service. Doug explained everything that needed to be done and saved us money compared to what the Audi dealership falsely told us we needed. It's clear Paddock Imports has the client's best interest in mind. Will use them every time in the future.
Mandianne Berg
Paddocks are efficient, care about our vehicles, knowledgeable and happy to explain everything about why work is needed, and what needs to be done. And they're happy to take time to explain, in detail, and patiently. They're the real deal, well priced and just the best. If I could give a higher rating, I would. They've looked after our cars for years. Literally, the best place to go.
Jacob Temp
If I could rate more I would. This place is absolutely no joke! Very very professional, fast, friendly and well priced. The team at paddock is the best I have ever seen or dealt with. They handle anything I need on all my vehicles. I would definitely recommend to anyone needing a one stop shop that can do absolutely anything you need no matter the vehicle.
Jaci Bitner
I am so lucky that a friend send me to Paddock. Doug and Taylor were so professional and kind. They took excellent care of me and made me feel like I’d known them for years. I got a Doug hug at the end, with consent of course. I made a friend for life and my snow tires are awesome. All the stars to the best place! Highly recommend.
Stacy Dees
Doug and his team are always professional, knowledgeable and a pleasure to work with. I have a high mileage BMW X3 and would have it traded it in a few years ago if I hadn’t found Paddock Imports. They do high quality work for a reasonable price. I highly recommend this shop for routine maintenance as well more significant repairs on your BMW.
Ruben O.
My car was leaking coolant. They told me during inspection that it was leaking coolant and oil, so they replaced the lining. They also replaced my air conditioner and repaired my electric roof which wasn't opening. I was charged almost $2,000 dollars for this. So in conclusion, they resolved my issue which is good, but they are very very pricey. So is it worth it? That's subjective, it depends from person to person. Me personally, I appreciate their work, but next time I will consider going somewhere else. At some point something becomes "too expensive" and that point will be different for everyone. They do good service, but the wait time is long and the cost is scary high. I rank them a 5 out of 5 on their service, but a 3 out of 5 over all considering the wait and price. I left my car with them for about 3 weeks until they finished, that is a long wait.
Tom Elmendorf
Knowledgeable, compassionate, and generous. We were 1,000 miles from home and Doug went out of his way to make time in their completely full schedule to ensure that our 2019 BMW X3 would be safe to drive 1,000 miles back home after a bizarre issue came up while on vacation. Thank you, Doug!
If you’re in the Denver area and need your BMW serviced, absolutely take it here.
Jacquelyn Slate
I have been taking my BMW to Paddock Imports for at least 7 years now. Doug and his team do a great job! They are reliable and trustworthy. I don’t know what I would do if this business didn’t exist!
Robert Gowder
Doug and the team at Paddock Imports are fantastic. Work on older BMW’s is what it is - Paddock is always up front about costs and does a great job keeping prices low where they can. 5 stars, great shop - I’m a customer for life
Jeff Hatcher
Long term customer at Paddocks. Always thorough and trustworthy. They may cost a little more but there has never been multiple visits to correct a problem with any of my vehicles. Good long term mechanic to have.
Louis Wyman
5 Stars to Doug and Dan at Paddock Imports!
My BMW X6 needed a new motor. Doug walked me through my options, told me what replacing the motor would entail and how much it would cost. When the work was completed the bill was LESS than what I had expected (thousands less than either of the two BMW dealerships in town quoted me) and it came with a two year unlimited mileage warranty from BMW!
Dan helped find 4 used BMW rims and advised me as to which powder coating finish would look best on my car. He also scheduled a Noelle Performance tune and had the rims powder coated while my engine was being replaced to minimize the time my car was in the shop!
My car now looks and runs the way I always wanted it to - I am very pleased with my experience at Paddock Imports!
Louis Wyman
shane calhoun
I have been coming to Paddock Imports for over 10 years and they have never failed to deliver. I highly recommend you go here especially if you have a BMW, Porsche or MB. Even though I lived 3 minutes from the BMW dealer I would drive across town to have them service my 2008 BMW 550i and here is why.
I had noticed some leakage on my garage floor. At the time I was on a plane every week so I tended to procrastinate on things that didn’t seem a high priority when I was home even though this little spot on the garage floor tended to occupy a lot of headspace ( i.e. will I need a new engine, is my transmission about to go, etc.). I finally called Paddock to get an appointment and was booked out a little over a week. At this point the issue was front and center - I wanted to get this solved today! So I go over to the the BMW dealer and left my car there for them to diagnose the problem. This was convenient as it was only a 5 minute walk from my house. A couple hours later they call me back. I walk back over and see the service advisor (SA). He hands me the estimate (2 pages) which was just a little bit over $10K and said they could get to work on it asap. I briefly looked at the paperwork and noticed a few things that had already been done by Paddock. I told the SA I would think about it. I went back home and checked my file and did confirm that several of these fixes had already been done. I was a little fired up at first but then figured wait until Paddock has a look before going berserk.
Doug and team looked at it…..$185!! Leak no more. My guess is that some will read this and think I must be a relative of Doug’s. I’m not and these number numbers are correct.
Moral of the story- patience is a virtue. My impatience almost cost me $10K. German cars are expensive to maintain but they don’t have to be that expensive. Find a shop you trust. Paddock is that shop for me.
Subhash Sriram
I had a fantastic experience with Paddock with my 335i. Doug and Dan were both very knowledgeable and helpful in recommending service for my vehicle. I’m very happy and would highly recommend! Thank you.
Chuck DeSnyder
Doug Paddock provided an excellent pre-purchase inspection as part of my due diligence in evaluating a vintage 1972 BMW 2002tii in the Denver area. I cold-called Doug from my NH home - and he jumped into the process immediately, traveled to the seller's shop, and did an extremely-thorough evaluation of the vehicle - all within 48 hours of my call! His expertise is clear, the work was outstanding, and his passion for what he does is very refreshing. Thanks so much Doug! I highly recommend him and Paddock Imports for others who need great care for their BMWs.
Todd G
Doug and his team are extremely professional and provide quality work. The team installed my new air intake on my F90 as well as tuned my car with the Noelle performance tune. Doug has taken care of all my needs without hesitation. There is a reason that Paddock imports has been in business for so long. Great customer service experience. I appreciate this group.
Ben Turner
Very knowledgeable staff. From my experience, they don’t charge you for work you don’t necessarily need. They’re honest and up front, unlike my Audi dealership, which I won’t go to again, unless I get another Audi.
Jonathan Loew
The people who operate this business are Mini experts. I will be using them exclusively to service my 10 year old Mini. They are thorough, their rates are reasonable, and they are honest and trustworthy. They did a great job for me.
Jonathan Frank
I am originally from LA and it's really hard to find a Honest auto repair shop!! Paddock Imports in Denver is a Honest reliable auto repair center. The owner really cares about his customers. Thanks Doug for being a great business owner!!!
anthony Pavlov
I was stuck with an emergency position of my car leaking oil excessively. Doug and his crew got me in asap and did a phenomenal job. I highly recommend this company and will use them for years to come.
Tom Akin
Paddock is the best. Honest fair and knowledgeable. What else could you ask for? I would not own an older foreign car if not for them.
Stephen Williams
Paddock was really great. They helped me with a used vehicle inspection to help me understand what I was getting into. Highly recommend them.
Javier Delcastillo
Excellent service, as always. Daughter’s car broke down on the road. They received the tow truck, diagnosed and fixed it in a few days so that she could do her drive to college. Thanks again, Doug and team.
Linda Sanders
Paddock Imports is timely, professional and friendly. Their work is thorough, at a fair price, and exude great customer service. Highly recommend them!
Steve Stookesberry
Paddock did a great job servicing my GLC 300. They charged less than half the price that the Mercedes dealership quoted me!
Matt Hessler
Doug and his team are total pros. The work on all BMWs from modern performance stuff to vintage. Its huge to have a local shop that is so familiar and confident working on my 88 535 e28. Honest, straight forward and the work was done 100% on time and at the quotes rate. Will be doing business again soon
Jerry Maglio
The best way for me to express my total satisfaction with Paddock Imports is to share that I've been working with Doug Paddock for over 25 years on a succession of my cars. They are absolutely the best. It's so rare to identify a company this service category who you can trust completely to do quality work, only the work required, and all at a fair price with every courtesy extended. I recommended Paddock to many of my friends who are just as happy
Stephanie Hays
Doug and his crew are absolutely amazing, I was dealing with a terrible brake job done by Midas last year, and after getting the run around and no relief I brought my Mini to Doug to have the job redone correctly, I am so happy to say that my brakes no longer squeak and I feel relieved that I am not doing further damage to my brake system thanks to Doug and his knowledgeable team! Thank you so much, I only trust these guys to work on my vehicle from here on out, honest, professional, reliable, quality service!!
Ben Ryan
Fantastic service from Doug and his crew. Thoroughly and properly diagnosed issues on my 535ixT. Fixed in timely manner. I would recommend to anyone needing service on their BMW.
Bruce Gardner
I was in a jam and my regular place couldn’t get me in. A friend referred me to Paddock and they were backed up but offered to run a scan to see what the issue was. Then they found a way to take of my problem even through they were swamped and I was not a regular customer. You just can’t ask for better than that. These guys do a great job and they care about people. That’s as good as it gets. Highly recommend these guys.
Art Bodin
Had the tires replaced and an inspection performed on a Porsche. Absolutely one of the best local businesses I have come across in many years. Extremely highly recommended in all aspects.
Dave Jensen
Doug and his team are as good as it gets (Wes was the tech this time around). They go beyond diagnose/repair and look for wear that might cause a problem in the near future. Not to mention, if your vehicle is modified, Paddock speaks your language!
Jordan Moehnle
Our Mercedes wouldn’t start so we called AAA for jump. The AAA guy told us the battery tested bad and recommended I take it to Paddock. He mentioned it would probably be around 500 for parts and labor due to the odd battery type and location. Paddocked called after testing and told us the battery just needed a recharge. Total cost was <50.00 but they could have easily milked us for more. I can see why the AAA guy suggested them. Much more trustworthy than the dealer IMO
Matt Vlcek
Very knowledgeable and professional. Fair prices with great service. They took the time to explain the situation fully and the procedures to make it right. I will definitely take all my cars there.
Kevin Bartel
These guys are awesome. My car was totaled and they helped me navigate the repair and insurance process along the way. Good people and easy to work with. I can’t recommend them highly enough.
Marcus juniel
Great place Doug and Dan are awesome . Had took my bmw 750 to them and nothing but upfront honest with me. Great shop
Jesus Montenegro,Jr
Job well done very satisfied with everything! Very professional and good quality services special thanks to Taylor and Doughy good job guys
Zee McLeod
Paddock is a treasure!!! They are honest, reasonably priced, and excellent mechanics!!! I wouldn’t go anywhere else!!
John Connell
I have known Doug Paddock since he started this business and have consistently been a customer ever since I’ve owned six or seven different cars during this time all that have been serviced with Paddock Imports. I know that I can trust that if they say there’s a problem that that problem actually exists and will get fixed at price that is much less than what the dealer would charge.
I have recommended the shop to a number of friends who continue to go there to this day.
Daniel Darrow
I’ve been working with Paddock Imports and Doug for over 30 years. I’ve never been disappointed with their service and would never use anyone else for my BMW repairs. They are always knowledgeable, honest and fair.
Caitlyn Truong
We’ve been going to Paddock for our services for our BMW X3. Always been impressed by their knowledge as well as incredibly fair prices. Recently when our car had a major fail, Doug, Lo and Joe were incredible! They let us store our car at their shop until we could figure out our finances. They never rushed us. Their estimate to fix the car was 30% less than our auto broker quoted. We decided that we would not fix the BMW as we wanted a truck. We sure will miss these amazing people. Trustworthy. Efficient. Fair pricing. They’re the real deal!
Leslie Corrao
I had the good fortune to have crossed paths with Paddock Imports and work with Doug who is beyond attentive, professional, knowledgeable, personable and kind. I came in to have my check engine light checked after having my car serviced elsewhere just a week prior. I was concerned obviously and overwhelmed with what felt like a spiral of issues was about to unravel. Taylor who took my call initially was very professional, supportive and efficient in getting me in same day and upon arrival I was greeted and serviced immediately and the following day returned to have a more thorough inspection to figure out what the issue was. I was in and out in less than an hour and it turns that the fix was quick and due to the error of the previous service. I am very grateful for the prompt and professional service offered to me. I highly recommend servicing with Paddock. Their team, service level, knowledge of and kindness are unmatched. I will be back for sure for service in the future and recommend to my circle of people.
Mark Cossin
Honest and reliable service.
I've taken my car to many of the brand name quick change service centers and always run into issues.
Either greasy handprints are left on the interior of my roof.. or pieces of the cars under carriage are not securely replaced.
Now that I discovered Paddock imports I won't be taking my car anywhere else.
Noah Benedict
I've been using Paddock for a couple years to service my Mini Cooper. They've been upfront about what repairs will cost and have even come in under their estimates on occasion. They have also let me know when they didn't feel a repair was worth the cost. I've never had an issue with their repairs. Honest, friendly, timely, quality repairs: I'm not sure what more you can ask from a shop.
Alix Benear
I cannot say enough positive things about Paddock Imports! I have been taking my car to Paddock for service for a couple of years now. They are so thorough and knowledgeable. They are also very trustworthy and always give me great advice on services that I need vs those that can wait. On top of all of that, everyone that works there is so friendly and personable! I highly recommend anyone who needs their car serviced or repaired use them.
Cassidy Hale
Going to the mechanic is my least favorite things to do, but my experience at Paddock imports was very pleasant and professional! Doug treated me with the utmost respect and kindness. My car issue was minor, but both Taylors at the front desk were patient with me and respectful of my time. I'm very appreciative of the help at Paddock!
Gary Rosenbalm
Always great service! Doug and team are in incredibly knowledgeable and fairly priced. I’ve been taking my car for the last 11-12 years and always feel like it is in good hands and I’ll always get an honest assessment.
Tim Wallace
I've driven BMWs for more than 25 years and by far the best service I've ever had has been through Paddock Imports. Paddock has not only done great work on my cars, but have gone out of their way to save me money on repairs. They've recommended other car services to me that they don't do themselves and every person they have recommended has been outstanding. What really sets this business apart from others is that the owner, Doug Paddock, understands the value of long-term relationships and he treats his customers as friends. This guy just gets it. I won't take my car to anyone else, you shouldn't either.
Bill Wypler
Have been bringing our cars to them for 10 years. Always great service and great prices.
Lorrie Briggs
I have been going to Paddock Imports (and before that Tillery Imports) since the late 1980s. Doug and his team are probably the most honest, trustworthy people in the business. This time I drove my car over 1300 miles to have Paddock take care of repairs my dealer said would cost over $4000. Paddock did the necessary work (and skipped the unnecessary work) for a fraction of that. I’m going to miss that service and trust in my new city.
Bryan Hall
The repair took some time, but I appreciated how Doug tried to save me money by exploring less expensive possibilities for repairing the problem. When the solution turned out to be what was feared (a new turbo), he applied every dollar I had already spent toward the cost of the turbo. Add to this that what he would have charged for the turbo was already less than three other shops. Class act!
Genevieve Graham
We have been customers of Paddock for over ten years. They have serviced and repaired our Volvo, BMW, Audi, and Honda. We are not knowledgeable when it comes to automotive repair... so we are at the mercy of the experts. It’s so great to have peace of mind. Paddock is owned, operated, and run by communicative, trustworthy, thoughtful, and qualified professionals. They take care of their customers and they keep them. It was a relief to find them. They diagnose, discuss options, are fair with pricing and expectations, and do quality work.
Kevin Thomas
Doug was great to work with and was very knowledgeable. It was immediately clear that he had an enormous amount of experience with BMWs. They worked quickly to identify my CEL issue on my F36 and were very transparent along the way. Overall, these guys provided a lot of value and fixed my issue at a fraction of the cost I would have paid bringing my car into the dealer. My car is back and running fantastically. I will definitely be utilizing this shop for anything else I need done with my car.
O D
I’ve been bringing my BMW and Audi’s here for over 10 years and it’s always a positive experience. Doug is very thorough and seems to know every issue with every model off the top of his head. I always learn something new about my car and Doug likes to explain what he’s doing and why. No wonder he has so many positive reviews and has been a success for so long. It is hard to find good, honest, and reliable auto shops these days and Paddock is certainly one of the very best.
Nicole Matta
This is the most fantastic shop that I have ever taken my car to! I have driven BMW for 16 years now, I have been to EVERY shop in the Denver area--including the dealership--and I have never received the care, honesty, and expertise that I have at Paddock's. Doug and Joe are experts in their field, they are patient with me--a person who does not understand the inner workings of a motor--and I always leave more educated, completely satisfied, and with a fantastic car. I recommend them wholeheartedly!
Al Sanchez
Very trustworthy, I wish I had found them earlier when I drove a Porsche.
Dori Soule
I am consistently impressed with Paddock Imports. Never have they recommended a service that was unnecessary to drive up the cost. The service has always been reliable and fast. Doug has been my trusted mechanic for all my vehicles for 15 years. TWO THUMBS UP!!
Gerard Hallaren
I have been going to paddocks for many years. they always come through with high quality work and more than reasonable prices. Doug is extremely knowledgeable and a really good guy. And the techs they hire have to be good or they don't last. I can't imagine taking my BMW anywhere else.
Lisa Hellmann
I have been a customer of Paddock Imports since 2014 and couldn’t be happier with the outstanding service our family has received through the the years. Doug and his team do great work, stand behind it, and are always honest and straightforward in their diagnostics. Great people, great business, great service!
Cristina Uribe
This is the second time I use Paddock Imports and have yet to be disappointed. They are professional, honest and deliver spectacular service. Joe is a very knowledgeable technician. I explained to him my problem with the check engine light and what my Mini was doing. He was honest with the diagnosis of the “check engine” light. Highly recommend this shop if you want honest professionals with reasonable pricing.
Fran Trujillo
I have been using Paddocks for a number of years and have never been disappointed. They're very fair and always explain everything they do to me. I've been so fortunate that my adult children have also used Paddocks for their cars. It's never easy to deal with car repairs but it is an absolute pleasure to go there and I know I've gotten the best service possible.
Glen Simpson
Longtime customer, Paddock looks after my twelve year old BMW that requires constant attention. They are trustworthy and a joy to converse with. I have recommended to all my BMW AND MERCEDES buddies to check them out. Good service in Denver is difficult to find and that is why I value them so much.
Kevin McGlothlen
We trust Doug and the service crew at Paddock to be true experts when it come to BMW service.
Maxim Petrovsky
I can’t say enough good things about Doug and the Paddock Imports team. We were driving to Colorado from Boston and had a scrap of tire slam into our windshield on the highway and break our driver side mirror right off. Doug was able to fit us in the next day (even with a full bay of cars!!) and was incredibly generous, helpful, and very clearly knowledgeable through the whole process.
I’ve never had such an incredible experience with a mechanic and could not recommend him more. He sets the bar for any business.
Liz Mandel
Doug and Taylor have always been upfront and honest with me as to what needs to be fixed in my car! They answer the phone ready to help! I know my car and I are in the best hands! They use BMW parts and do a top-quality job that will beat any other garage! Paddock Imports rocks!
Michael & Cynthia Casey
I have taken my car there for four years. Each time I was impressed with the quality of the work and their honesty. They do not perform unneeded repairs and they do not charge you labor to replace a part that only takes them a couple of minutes to switch out. I have never known a mechanic to do that for their customer. My husband and I are very thankful for Paddock Imports. They will always have our business.
Trung Do
Doug and his team over at Paddock helped me get my bmw m3 inspected and even found that my winter tires were on backwards, those were mounted by a dealership and thank god they found it mounted backwards before the snow tomorrow. Doug was also very helpful in helping me understand what I need for the car coming up.
Sarah Danzl
Fantastic shop. Clean good car variety, good team.
Greg Anderson
I have been bringing my cars to Doug Paddock for more than 20 years. Doug and his mechanics are exceptional. I trust Doug completely.
Gretchen Rosenberg
Paddock Imports consistently delivers top notch service, a friendly atmosphere and a great value. I’ve never had an auto repair shop tell me one of the services they performed was free, or that they found a way to save me money. Paddock Imports has done both. I’ve been using them for over a year for several repairs and maintenance items for my 10 year old BMW and will continue to use them.
Kelly Dutton
I had an unknown won't start kind of problem. Another mechanic could not seem to track it down. Doug figured it out and made reasonable recommendations. They repaired everything for a reasonable price. All the positive reviews were no exaggeration. Paddock is my new mechanic and I'm actually not dreading a visit to the mechanic for a change. I consider myself lucky to have found them!
G Hubb
I don't write reviews often, am not a social media guy...but... Paddock Imports was recommended as a reliable service provider. I called during a busy time for the shop. They were straightforward about their timeline, scheduled an appointment within a week and delivered the service on time, under the price quoted. That deserves a recommendation. Good professional job!
Stan Todd
Contacted them on a recommendation from my daughter and son-in-law in search of a company that could provide service on an Audi A6. My wife has always used the Audi dealership service department and I felt that some of their recommendations were not necessary.
Contacted Joe with Paddock and told him what the dealer was saying about a fault on a secondary cooling fan. He got us right in for inspection and we ended up replacing not only the defective fan but also the primary cooling fan because the labor to replace both fans was the same as just replacing the one.
Very happy with the service and knowledgeable staff.
Danielle Thompson
Joe, Doug and the rest of the team at Paddock provide superior customer service. They are always fully transparent with the work that needs to be done on our X3 which is very much appreciated. Further, their pricing is reasonable, especially compared to the dealership, and they are incredibly efficient with getting the work done in a timely manner. Highly recommend.
Prilla O'Connell
Lorraine, Doug and Joe rock. They are honest as the day is long!!! Fairly priced as well. I’ve been going there since 2014 when my warranty expired. Guess what? My car is 10 years old and really no great because of Paddock Motors!
Gregg Kildow
The convertible top on my 2009 Mini had problems. Some long term, while others more immediate. Doug honestly told me what may be involved: in parts as well as time. When finished, the top works as well as new and the long missing components were found new and at a reasonable price. I was guided to Doug's place near two years ago. He has helped my car stay happy on zooming down the roads.
Colleen Fitzpatrick
Doug from Paddock Imports was incredibly helpful through my car-buying experience! I went to him for a pre-purchase check on a car I was interested in buying, and he was thorough and knowledgeable. It was so wonderful to feel that I had an ally who had my best interest at heart. He earned my business today and I look forward to going back to him for all future car needs!
Spencer Price
Paddock provided by far the best experience I've ever had in any auto-related context. From sales, leases, dealership interactions, third party repair shops, body shops, and everything in between: nothing even comes close to comparing with the quality of care and attention provided by the team at Paddock. A+ Service... and, although I hope to avoid vehicle issues, it is all but inevitable that another problem will arise someday, and I can assure you that Paddock will be my first and only call.
Mary Penny
Paddock’s does an excellent job diagnosing and repairing my car. I’ve been taking my car there for over 3 years. Doug and Joe are so professional and great at explaining what’s needs to be done. I wouldn’t go anywhere else.
Jennifer Hawkins
Paddock is a reliable, knowledgeable business that I fully trust with my X3. I’ve worked with Joe quite a bit and he always explains in detail the work they’ve done to my car and why. I would definitely recommend this business to any BMW owner - they really know their stuff!
Brian S
Doug and his team provide excellent and honest service. I have had all services for 4 vehicles here for 15 years. I trust no one more than this team.
Chad Bakken
A very well run shop that always returns my car in great condition. They are honest, do good work and have saved me thousands of $’s over the dealer. Can’t say enough about the relationship I have with Paddock and reliability of their work.
Janice Carter
Paddock was recommended to me as I was becoming increasingly unhappy with the dealers service. I tried them and I am so glad I did. I find them exceedingly honest, fast and accommodating. I will definitely continue to trust my BMW to them.
Marlys Raycraft
Doug and his team are simply the best! They’re forthcoming about exactly what you need to do now versus what can wait to be addressed in the future and are much more reasonably priced than going to the dealership. For so long as I have a BMW Paddock will be my go to mechanic!
Brian Jeffrey
As usual, Paddock accurately identified the defect needing repair, communicated well and performed the service needed at a fair price. I have, and will continue to, encourage friends to trust Paddock with their vehicles.
Cathy Carris
Brake fluid flush & brake lamp malfunction- replace. Great place! Excellent service! Very kind, customer service oriented. Fast, & reasonable!
Anthony
I went to Paddock on the recommendation of my cousin. Since then Doug has been my go to for my Audi and BMW over the past few years. They always thoroughly inspect my vehicles while being honest about what maintenance to my car is essential. They have single handedly reduced the cost of ownership of my cars and I cannot recommend them enough.
Jay Raife
I have been using this shop for almost 10 years over 3 different BMWs. They are the only shop I trust to do work correctly at a fair price. Doug is easy to talk to and straight forward. The staff is good at what they do.
Sudy Kudva
While I have had BMWs before, they have all been leased and, therefore, been serviced by the dealer at no cost. I recently acquired a 2003 Z4 and was looking for a shop to service it. I came to Paddock for an initial overview of the car. They were thorough and came back with two suspension repairs they recommended. They showed me the impact of not having it done but were honest that it didn't need to be done and the car was safe as is. I chose to have the repairs done. It was done on time and under their estimate. Car rides much better now. A day after that repair, my airbag light came on. They had me come in, diagnosed the error and reset the system. All at no charge even though it wasn't their issue. I will be bringing my BMW to them for all repairs.
Shane P
Honest team that's very reasonable with their prices for parts / labor. Came here for some routine maintenance on my 3 Series that the dealer recommend and Joe was upfront with what actually needed to be fixed rather than servicing something they didn't need to. Very confident in their work. I'll be stopping again for my next service on my BMW! 👌🏼
Michael Belo
They did an oil change, filter change, brake fluid flush and inspection of my 2017 BMW X3. They did it promptly and seem to genuinely care about BMWs and their customers’ cars in general. And the best news is my wife and I took bets on how much it would cost—and Paddock’s price was $50 less than either of our estimates.
Mansour Alghamdi
Great people. Very professional and friendly. I came first to fix my x5’s side mirrors, and they gave me the best quote. They delivered the car in time and it looks as new. I then decided to change my oil and do my car’s service with them, and they didn’t disappoint. The service was great and they delivered the car in time. Much recommended if you own a German car.
Taylor Rackett
I’ve been to Paddock imports 2 times now. Both times have been super easy and quick. They never tell me they’re too busy to work on my car in the time frame they gave. Fantastic service and work., let you drop off and pickup whenever a convenient. Very fair pricing for BMW repairs and always up front and honest about what needs and doesn’t need to be done. Never trying to up sell which is a very big plus in a mechanic. As long as I’m in Denver I’ll be returning to Paddock.
Joe Lewand (RedFire03)
Purchased a new car and wanted to get an oil change and inspection done. Doug the owner picked up the phone (something I appreciate about any business) and was able to set me up with an appointment. They did an inspection, talked to me about time frames on the future and even coached me on services and maintenance I wanted but didn’t need because they had already been preformed by previous ownership. Will be back for all my services moving forward.
marcus carter
I want to send a huge special Thankyou to Doug Paddock and his team. They have taken care of all of my needs above and beyond with my car.
But above that, it’s hard to find any shop that has true integrity and stand by there word and there product.
Doug is truly an amazing man and business owner.
They listen to what your problem is that you have going on, give you a real and true diagnostics of what the problem is. And a solution and fix to your problem without sending you broke.
They will forever have my business and any referrals that I can send there way.
Thanks a million!
Marcus Carter
Chrystle King
They were incredibly knowledgeable and friendly. As a woman I expect mechanic's to treat me like I am stupid, but they did not. Doug (the owner) came out and spoke to me when I picked up my car. I felt like apart of the family here and will NEVER take my BMW anywhere else. Thank you Paddock for fixing my air conditioner because sweating sucks lol.
Tyler Browning
Did very high quality work in a short time frame upgrading my suspension bushings. The customer service is friendly and overall I'm very happy with my experience over at Paddock. Left with a lot of peace of mind and a huge smile on my face
Mary Singer
Wish I had switched from my BMW dealer to Paddock Imports years ago, these guys are amazing. Recommended by a friend, my car was not running correctly and I drove it there on my lunch hour. Billy who runs the front desk, was so helpful in getting me in quickly and once there, having my car looked at immediately. Ryan who worked on it, was a pro, and Doug who owns the company is a great guy. Turns out my car was not fit to even be driven, so they kept it and did the repairs needed and I had it back within two days.
What I really liked about the service was that they have a 1-5 rating system for repairs (1 being not necessary yet, and 5 being you can't drive your car now), and they present possible repairs in that light. No pressure at all and they explained everything like I was a family member. They even took me back in the shop to show me what was wrong with my car while it was up on the lift. I trust these guys, and know they aren't trying to make unnecessary repairs, because they want to keep me as a customer.
I highly recommend having your BMW serviced at Paddock Imports. You won't be disappointed! Tell them Kelli with an I's other mother sent you!
Peyton Lindley
I have been consistently impressed with Doug and his crew at Paddock Imports. Everyone there has always treated me with respect, and I will continue to take my BMW back to Paddock for service. Why? I always feel that I am getting a fair, honest diagnosis on my car and that Doug truly cares about making sure that my vehicle will go the distance. Furthermore, these guys continually go above and beyond to make sure that I have a great service experience. I highly recommend Paddock Imports if you have a BMW in the Denver area and want your car fixed right the first time.
Sara Pourkay
I love this team. I’ve been with paddock about 2 years now, and I’ve always felt super confident in their work. They always remember me and know my name and I feel welcomed. The environment is always very pleasant and easygoing. They never oversell or try to talk you into anything. They give you the facts and they will go so far as to educate you on their concerns. Customer services is beyond anything I’ve ever experienced with auto repair. I am a tough person to impress and I’ve consistently been super happy with their customer service at this place. I had a repair last week and not only did they stand by their work, but they paid over $200 for a tow (I work in boulder) and $300 for the parts and labor to fix the issue and I am eternally grateful. Not only that, they paid for an Uber to come pick up my car! I’ve never been so happy. You guys really made my day and I can’t tell you how much it means to me to know that people like you are out there, keeping your word, being committed to excellence, and doing all of that with kindness, no matter how successful you are.
Scott Ruppenthal
Doug and his team are an 11 on a 10 point scale in my book and I have been a very satisfied client for many years as a result. If you are looking for cheap then I suggest looking elsewhere. On the other hand, if you are looking for outstanding service and a trusted relationship for your hard earned money then I haven't found better. We've had Paddock take care of BMWs as well as Mercedes and Doug and his crew have always provided thorough explanations, offered thoughtful advice, and never sold us on something we didn't really need. Doug and Billy have also provided guidance on the purchase of quality used cars, which has turned out to be as spot on as the service we receive for our vehicles. We drive across town to visit Doug's shop and there is a good reason for that... we appreciate high quality service delivered with good humor and integrity. Having to fix your car is many times less than pleasant. Doug and team make that experience as enjoyable as it can be!
Laura Wagner
I have been going to Paddock Imports from the day they opened because of my superior customer service experience from Doug Paddock at his previous business. Not only are they the most knowledgeable and experienced in BMW technology ( I currently own 4 BMWs ) but they are very reasonably priced. I have and will continue to recommend everyone I know to Paddock if they want to be treated like a family.
Thanks for over 20 years of great service.
Sincerely,
Laura Wagner--Johnson
OPUS_DAVID BARSON
First, I have NEVER seen an auto repair shop have such a high rating but boy is it well deserved. I needed a long distance inspection of a car I was considering purchasing. Doug and all could not have been more helpful or excited about the car. Long story short - not a good car. Doug did not even go through the inspection before calling me to see if I wanted him to continue. He new after 15 minutes it was not the car I was looking for. And he would NOT CHARGE me for the inspection. Crazy. Wish I was closer to give them all my business.
Marilyn Parfet
I have been a Paddock client for over 10 years,. Doug and staff are always honest, courteous, and efficient; therefore, I will not take my BMW 328i anywhere else. And the best part…they have the best candy dish in town-:)
Sandra Rolens
Paddock imports is the best! I've been using them for years. They've kept my 16 year old car running top notch. The staff is always friendly, caring and cost conscious. They treat you like family. I trust them like a trust my family Dr.
David Esparza
Paddock imports are the best... the owner is a good man...they will treat you like family
Noah Waldera
My wife's 2012 Range Rover is out of warranty and the check engine light came on and there was an oil leak. Scared to death, having owned a couple Range Rovers, I knew this was going to be a HUGE bill. I couldn't have had a better experience with these guys. Instead of saying "lets replace a number of things" they fixed one and said "lets monitor a couple others". I promise the dealership would have replaced everything and it would have cost me $5,000. Thank you Paddock Imports! I highly recommend...just wish you were closer to me at DTC but well worth the drive.
Tom Glavan
Paddock Imports did a fantastic job with my vehicle. Very knowledgeable people and took great care of my 2010 Porsche Panamera.
Sean Thomson
Professional and quality service at very fair prices. Doug is a great guy too. Took my F80 M3 in for some routine maintenance and I’m very happy with their work. I’ll be back for sure.
KevintKong
Great service at a great price! The staff was friendly and provided much needed insight into the needs of my BMW. Paid significantly less compared to the dealership’s quoted $5000+ price! I’ll be coming back to Paddock for all my car’s needs in the future!
Sarah Parmley
I have been taking my car to Paddock's for over 11 years, and my mom has been taking her car there longer. These guys take incredibly good care of our vehicles, and they have never once talked over me or down to me. As a single gal, I always appreciate this. My knowledge of vehicles is probably less than basic. Everyone here is incredibly kind and patient. My vehicles will never go anywhere else.
Donald Shultz
If you need help, this is the shop to go to. I had a belt come off my mini while traveling through Denver, I called every number I could find that advertised Mini Cooper services. Nobody would help me other than referring other places. I even called dealerships, schomp mini doesn't work on Mondays like normal people. This place was happy to help my son and I out in a pinch, which meant the world to me because my father was having back surgery and I needed to get down the road to help him out. The service I got here was incredibly quick but the job was also done correctly which is what matters most. My car was done quickly, the job was done correctly and the cherry on top was the fair price they asked. If you were reading reviews wondering which shop to take your car to, you can stop reading and just call them, it will be one of the best decisions you've ever made!
Victoria Della Torre
If I could give more than five stars I would. I’ve taken my car to Paddock for a few years now. They are reliable and trustworthy: I’ve never been to a place more transparent about pricing and communicative about problems and solutions. They were able to fix a big problem on my car in record time because I am driving to California and only had 24 hours to solve the problem. They went above and beyond and exceeded my expectations. Take your car here, you will not be disappointed!
Adam
I received highly competent, professional, friendly, patient, honest service for a fair price. After a handful of INSANE experiences at local BMW dealerships, I decided that I had to find an independent shop that I could trust. After researching online forums and calling around a bit, I found Paddock Imports. I've been accused of being a "mother bear" with my car (it's true), so it's safe to say I'm probably higher maintenance than a typical customer. Greg and Joe took excellent care of me and my car, and were an ABSOLUTE PLEASURE to deal with. I'll be back, and will be referring anyone I possibly can to this place. Take your car to Paddock!! Especially if it's a BMW... Thanks guys!!
Jeff Mecklenburg
I took my ‘’13 f10 535i here and experienced the best service! They did quite a bit for me, fixed rear bushings, windshield washer fluid issue, gave me an oil change, and reset my transmission! My car is running smoother than ever, and it was an incredibly fair price (about 3x less than dealership quote)
Carol Donnelly
Paddock Imports offers great service at fair prices. I have tried many shops, and have had bad experiences and been taken advantage of. Paddock is very different. They are honest and don’t try to upsell in-necessary repairs. I highly recommend them!
Alex Murchison
Found the Paddock team through my Denver search of a trusty non-dealership BMW mechanic. I won’t be going anywhere else. Extremely comfortable process, didn’t make me feel like just another customer. Took the time to walk me through the best care for my vehicle 🤙🏾 …
dale casaquite
These guys represent everything I look for in an independent BMW mechanic. The combination of knowledge, passion, and integrity mean so much to me when it comes to servicing my beloved vehicles. In this instance, I was purchasing a 2002 BMW 540i/6M across country, sight unseen. Luckily, a good friend of mine highly recommended Doug and team to do a pre-purchase inspection on the vehicle. Thankfully, I was working with a willingly compliant dealer in town, and Doug was able to diagnose and complete a number of critical repairs prior to my drive home at a very reasonable price. Doug squeezed in a number of critical repairs overnight and met with me on a Saturday, when the shop is closed, just so that I could complete my transaction with the dealer and get home for work and family commitments. It was awesome to have a real enthusiast completing work on my car. I am happy to say that I made the cross-country trip home without drama. This might not have been the case had it not been for Doug & team. I really wish he could service my car regularly! It goes without saying that I highly recommend Paddock Imports for your German auto repair needs!
Corinne Kingery
I was buying a car from another dealership and wanted to have an independent pre-purchase inspection. I called Paddock Imports from a google search of businesses in proximity of the dealership that was selling the car and spoke with Doug, the owner. Doug was generous with his time answering questions about Audi Q7 diesels and made time to allow my car-of-interest to be scheduled for an inspection within a few days of that call. Car was inspected and Doug spoke with me in greater detail about the inspection and the few things to address with the dealership. It was the kind of customer service that we all hope for and the kind of service I would drive 45 minutes if I need help with my new-to-me car.
Jeffery Stalder
I was the very fist customer of Paddock Imports and have used them to service all of my cars over the years. Their service is always professional and top notch. But what I appreciate most is that they are always candid in letting you know what you should fix and what might not be necessary to fix - now or in the future. That is invaluable advice when you have an "older" car or SUV. What they advise you is what they would do if it was their car.
Susan Atencio
Highly recommend Paddock. The owner is hands on and my car is always repaired correctly in a timely manner
Jill Knight
We trust Paddock Imports with our vehicles because of their honesty to the issues our vehicles, the quality of their work, their excellent prices for repair, the friendliness and attention to detail of their staff. We won't let the dealership touch our cars because Paddock Imports is so much more Superior and Trustworthy.
Jason Spadanuta-Castello
Took advantage of their pick up and drop off service available during this time of COVID restrictions. Excellent customer service from Joe on the phone, he was very honest and friendly. Doug personally came to get my car and returned it, very cool that the owner took the time to do that. My BMW X1 35i was due for an oil service, transmission fluid service, and I had a VSRF charge pipe which I wanted to have installed. Prices for parts and labor were on par or slightly lower than other independent shops which I have been to in the past. The quality of their work seems top notch. I really appreciate their attention to detail only using the highest quality fluids, and they have extensive knowledge of BMWs. Will certainly use them again for regular maintenance, as well as when I want to add more performance parts and one day a Dinan tune (shhhh don’t tell my wife!)
Edit: Another recent 5 star experience: had a noticeable coolant leak, the Paddock Team quickly identified and fixed the issue (cracked coolant tank). A month later I got a low coolant warning light, Paddock checked it out at no charge to me, and confirmed that there was no leak, the warning light came on due to the extreme change in temperature here recently (approx 60 degrees in 24 hours). If my wife and I weren't looking to buy a house soon, I would absolutely have them do a Dinan or Noelle tune to my N55 engine...
Sam Yoder
Doug and Joe were incredibly professional, friendly, knowledgeable and helpful. I came in to have my intake valves walnut blasted to clean off the carbon buildup and it was done the same day and the valves looked brand new. I left with knowledge on how to keep my car from running into this issue again. I can’t say enough about the customer service here!
David Perry
The team of Doug and Joe were outstanding. They guided me through a complete performance upgrade for my '07 Mini Cooper S R56 - tune, high performance suspension, air induction, cat-less downpipes, new free flow exhaust, plus wheels and tires (lowered). The car is better than new!
Lana Jern
I have used Paddock for years for many different cars I have owned and they have always been so professional and honest about the required work to be done. As a woman, I sometimes worry that I may not understand the required work but they explain everything in great detail and prepare you for future work that may be necessary.
They are amazing to work with and I have always been so happy with the service, communication and costs for work done!!
EllenMary Hickmann
The guys at Paddock are amazing. They are honest and clear, Joe always explains everything, and Doug is always there to ensure things are running smoothly. This is the only place I trust to take care of my car.
Adelaide MacLeod
Paddock Imports is awesome! They were straight and real with me and my car. They went above and beyond what I asked them for, and took the time to teach me how to maintain my vehicle. If you need some help with your import, I would highly recommend this shop. And if you want some additional support in understanding why your German car is barking at you, bring in some cookies, they will translate what that means to you. Thank you Paddock. Keep up the good work.
Sheila Rossman
Wow, thanks to my neighbor for recommending Paddocks. They treat you like they actually want your business! It was only an oil change but I will be back. They told me my car wasn’t sluggish at all, even though my hubby’s car takes off faster. I guess I’ll just have to race him 😜 …
Jerry Shepherd
I’ve been using Paddock Imports since I moved back to Colorado. Doug and his mechanics are a cut above any other service and repair shop in the Denver area. They are extremely professional and very knowledgeable. I would recommend Paddock Imports to anyone wanting professional work done correct the first time!
Alex Barber
I am thrilled to have found this gem of shop! Doug was direct, honest and priced very fairly. He went well out his way to explain options and technical details. I won’t be taking my BMW anyplace else!
V. L. Clark
We wouldn’t think of leaving our 2001 BMW 740 IL with anyone other than Paddock Imports. When we bought the car from Westco Imports in 2005, we were advised to take it to Paddock for “everything”. Paddock appreciates the fine quality of that particular year/model. Thru the years we have had perhaps three major repairs, all related to the age of the car. Doug, Billy and the other import specialists are extremely professional, proficient and great to work with. We always receive an estimate before they begin and the timeline and cost is always as they say it will be. Again, because of the age of the car, they will advise us to be mindful of certain things. We truly feel they have practically rebuilt the car and it hasn’t cost a fortune. It drives more like a newer car because of the expert work Paddock has performed. The car drives like a dream and I have been asked many times over the years if we want to sell the car. The answer is an emphatic “NO” as long as it is taken care of by Paddock Imports. They truly are the best in their field!
Jordyn Gottlieb
This became my go-to shop because without fail, the service is wonderful, they care about their customers and my car is done right. For example: my BMW convertible top was stuck down during the summer and I called them after learning it would be over $300 for the dealership to even take a look. They were swamped that day but one of the guys stayed late and fixed my car by the morning. It cost me $76. He told me exactly what he did and how I need to take care of the car moving forward.
Honesty, Quality, and a Great Experience - that's what you get when you go to Paddock. HIGHLY recommend, especially if you have a BMW.
alex killgore
Highly recommend for anyone with an e30. Just bought mine and needed a valve adjustment. They did a wonderful job and even replaced some old piping that was cracking and what not. Super transparent and a killer price. I won’t be taking my e30 anywhere else.
Terry Ollila
FINALLY found the right shop for my Mini Cooper S. Could not be happier with the service.
Derek Hill
Been going to Paddocks for the past few years. They have done all kinds of work and services to my 7 series. They have been instrumental in keeping my car on the road safe and on a budget.
I recommend these guys to everyone for anything from a service to major repairs. Billy will take good care of you.
Matt Gacioch
High on my list of things I never thought I'd do is leave a glowing review of an auto mechanic. Yet, here we are. From the very beginning, the team at Paddock was professional, personable, and honest. Even when there were snags in getting quotes and issues with damaged parts that came in, they were transparent and communicative throughout. And as if I needed another reason to confirm that I'll be back to Paddock, they treated my dog like royalty when she came in with me.
Brianna Rose
I worked with Joe and he was great! He was very honest and transparent about what needed to be done with my car and did a really great job explaining everything to me! I rarely write reviews, but Paddock Imports went above and beyond to make this process as easy as possible!! I would give 10 stars if I could!
MJ Bailey
Doug, Joe, and the entire Paddock team are just wonderful. They love cars, and it really shows in the way they care for them. They're also the only mechanics I've worked with in years that don't talk down to women. I trust them completely with my cars, and always learn something when I stop by their great new shop.
Heather Cailaoife
Took my 750i in to troubleshoot issues I felt the "other" BMW place was not diagnosing properly. Was getting the condescending pat on the head from that shop - "it sounds loud because it's a big engine". Seriously?!? What a great find at Paddock! No condescending attitude at all - they took the time to lay out their game plan, discussed the multiple layers of potential issues and what repairing them would entail, gave a realistic timeline and did everything at a fair price. No gouging and treated me like an intelligent adult. I had already spent a couple thousand dollars at the other shop and they hadn't accomplished a tenth of what Paddock did in less time and for less money. My favorite mechanic experience of all time! Highly recommend! Thanks guys :-).
Michelle Rau
We have been taking our cars to Doug Paddock for 8 years and we will not go anywhere else. Each time we have received great service at a fair price. There is never a “sales pitch”- we get what we need only. We have never been less than completely satisfied.
Carl Dando
Incredible experience. Fist time customer. I had the Noelle tune, Apple Car Play addition, and detailing. Doug was great- extremely accommodating and efficient. Highly recommended. I will be back!
(BTW, the Noelle tune is beyond amazing!)
Sean Macfarlane
Doug was referred by a friend of mine for an engine replacement - when I called, I was ready to schedule the work and pay the bill. Instead, he told me those engines are known to have problems - he even gave me the verbage to tell the dealership so they would replace the engine.
Front Range Dents
We send all our customers to Paddocks and have our own cars worked on here as well. Friendly Staff, Reputable, Honors all warranties, and HONEST! Everything you look for in a shop that is going to work on one of your most expensive possessions. Thank you Paddocks for all you do! Doug, Billy, and Shannon are AWESOME!
Katie Stone
Owning a BMW can be a challenging task. I love my car but hate that it often needs fixing. Doug explains everything in simple terms and always works his busy schedule to fit us in. These guys are the BEST. Not only that, they're just good people all around. My husband and I have taken our cars to these guys for a few years and never been disappointed. Highly recommend!!
Michael Vick
I've had three BMWs since moving here several years ago and Paddock is the only place I've taken them. I've had both minor and major repairs done. They do what they say they're going to do and their work and pricing is excellent. Doug, the owner, is extremely knowledgable about BMWs and will take the time to fully describe the issue, why it happened and what they are going to do to fix it. Can't go wrong.
Ryan Neely
Hands down, Best mechanics I’ve ever met and dealt with. Your BMW wants to go to Paddocks for servicing. 5 stars. Doug’s the Man.
Jcu
These guys are rockstars!! We went through 6 different mechanics over three years before finding Paddocks. They are the most knowledgeable, HONEST mechanics we have dealt with in over 20 years. They always do their best to only do what is necessary and never try to oversell work that doesn't need to be done. They specialize in German cars but seem to know about every make and model and are happy to work on anything.
NelisLM
Im glad I found this shop to repair my BMW, they are professionals and knows BMW’s. My vehicle was diagnosed and fixed in a reasonable time at a fair price.
Highly recommend
Crawford Hamilton
Doug, Joe and team are the only people I trust to work on my BMW. If you are looking for honest, no bs experts who will take care of your vehicle as if it where their own, go to Paddock Imports. I cannot be more definitive here, you are doing yourself a disservice if you look elsewhere
George Soulis
I’ve been a customer for several years and every experience is positive.
My glove box cover warped - common problem -replaced while waited. Super easy at a very fair price.
Morgan Tyndall
Knowledgeable and professional staff. Doug went eh extra mile to make sure my car was tuned properly and in good running condition, and gave me updates along the way. Can't recommend this business enough.
Jim Holt
Great company
Very honest with me
They have earned all my business
Jim Holt
Dustin Adkins
Doug and his crew at Paddock's have been my mechanics since I bought my first BMW in 2001, long before his present incarnation on 6th Avenue. He has since maintained my Mercedes and Volvo. I cannot say enough about their professionalism and quality of service. They are quick to respond to calls, always treat you like you matter, are thorough with their work, and don't gouge you at checkout, no matter if you are driving a $40,000 car or a $4,000 car like mine. No one else works on my cars, and I continue to buy imports so that Paddock's can maintain them.
Chris King
These guys are fantastic!! I have had my custom truck to many shops for a multitude of things, but I have finally found the one stop shop that I will come back to every time. They have been able to take care of things that other shops fell short on to say the least. They go over and above to take care of you, your vehicle and stand behind their work. Thanks, Doug and your team for being the poster child of what other shops should strive to be!!
Adam Fiala
I towed my car to their shop after my car wouldn't start and I was un-able to fix the problem myself.
The gentlemen in the shop were able to identify the problem and find a solution to get my car running again without unnecessary processes and procedures that would have cost me money.
My problem was a very unique and specialized issue because my car has a lot of modified parts, and the ECU of my car is upgraded also. The team here was still able to fix the issue and get my car running well again.
Joe was particularly helpful because he gave me almost daily updates, waited for my approval for major repairs, and was even willing to speak with a different company who had done work on my car to help find the issue to my unique circumstance.
I would highly recommend using Paddock even if you have to wait a bit for them to have time to see you. Open communication, cost effective, and timely.
Jeff Milanovich
My son's 2010 VW CC got in a accident the week before last and sustained damage to the rear suspension. I'd wanted to try Paddock as they came highly recommended and in addition to this VW we also own a BMW so finding an mechanic who works on German imports is ideal. The work they did on the rear suspension assembly, recycled wheel, driver side rear trailing arm, etc
exceeded my expectation. Additionally during the time the car was in the shop we all contracted COVID so we needed a touchless pickup which they also accommodated.
Lakewood Eye
We have been going to Doug for 16 years and he is the best!!!!! Excellent service and they are all very friendly and they’ve taken care of three of our BMWs and are always reasonable priced!!!
Denise Rosnik
Paddock’s Imports is the most trustworthy auto repair shop for all luxury/German cars in Colorado.
Victor Oliveras
I typically take care of my own car maintenance because, I have a high standard on work quality. That being said, some projects are just better done by someone that has experience in the matter. I have taken my e46 in for subframe reinforcement and rod bearing replacement. The quality of work has been really good and the customer service has been even better. Thanks for treating my car the same way I would! I definitely would recommend.
Philippa Burgess
I drive a 2000 BMW 323i, and can't speak highly enough of the Paddock Imports service, people and costs. I've had quite a bit of work done this past year since I discovered them. Some of it being things breaking, others were long-term maintenance, and a few that were from my crashing around in the snow. They are truly fantastic and I wouldn't think of taking my car anywhere else. I have every confidence they are able to keep my car happy and driving safely for as long as I choose to keep it.
Jonpaul Wright
Dough and his team were very honest and up-front. My car was still under warranty but I wanted a 3rd party to look at fixing an issue with the transmission.
His quote was that there were "realistic" goals and "fantasy" goals regarding car improvement.
I appreciated his candor.
After repairing my transmission on a 5-series BMW, they also noted that my spark plugs seem to need replacement. They could have done the work and just charged me, but since I was still covered under a warranty they advised me to have the dealer replace them for free.
I consider Paddock Imports the final word for my BMW as long as I live in the Denver area.
Terps Fan
We've been taking our cars to Paddock for over 5 years. The customer service is exceptional - pleasant and honest. The work is always done right and their prices are very fair.
John Klier
Highly recommend this shop! Doug and Joe were very polite / honest in the assessment of our vehicle (2015 mini countryman). Saved us ~$600 from the dealership quote.... definitely know where I'm taking the car first next time!!!
Sean Torino
First class! I've taken three cars here over five years. Great business run by great people with top notch skills. They've always been honest when advising me on repairs which I appreciate having knowledge of cars myself. Customer for life.
Gary Malloy
You will never find a shop with more integrity and better ownership. We are so happy with the work, price and overall experience on our BMW Z4 we now take both of our Audi’s there.
Keith Amorim
Was referred to Paddock from a friend who went to them for a pre-sale inspection. They were able to fit me in within on day of calling for my own pre-sale inspection. This friend was spot on with his recommendation. These Doug and Joe were both very knowledgeable and explained everything in detail, and I was able to close on my car right after picking it up from them. On top of doing inspections, they are a full-service mechanic shop, so I will definitely be back to see them for anything my new used car needs.
Dylan Frusciano
Have been going to Paddock for over 15 years and won't go anywhere else. Great service, great people, great value, and my cars always remain in top shape. Love Paddock Motors
Jenny Romero
I had my front brakes replaced by my dealership in June of this year. I began to hear a noise coming from my front end and I took it back to my dealership to have it corrected and they could not hear the noise and said my car was safe to drive! My son suggested that I take my car to Doug to see what the problem was. Doug discovered several issues with my brakes that the dealership replaced. He looked up part numbers and and explained in detail what he discovered was the problem and took the time to make sure I understood what information to take back to the dealership to get the problem corrected.
Matt Williams
Paddock was a fantastic experience all around. Billy and the team were so helpful and knowledgeable. They have WiFi and an area to do some work or hangout while you wait for your vehicle to be done. I’ve had other friends who have had great experiences as well. Nice to have a place where you have trusted advisors and a friendly staff!
Diane States
Paddock is the best! They took great care of my last BMW for 14 years and are always honest and truly care about the customer! I currently have a new BMW and will be bringing to Paddock for car maintenance.
Truly the best when it comes to car care for your BMW!!
Davis Foster
Always excellent service, I've been a customer since 2015 and wont take my BMWs anywhere else. Doug and team truly do things the right way and stand behind their work, a breath of fresh air relative to BMW dealerships that can't seem to do anything other than sloppy work and unnecessary upselling.
Heather Perk
I have been nothing but delighted with Paddock over at the 2 1/2 years that I’ve worked with them on my X3. They do great work, meet the deadlines they set and keep their promises, and are always honest and forthright. Highly recommend.
Bob McCready
First met Doug Paddock back in the 1980's when he worked for Tillery Imports. Doug and Mike Tillery fixed my BMW 733i when 2 dealerships and a factory rep couldn't fix it. These days Doug and his crew work on my wife's 528i. I have always had great service from Paddock and I appreciate the personal attention and great attitude of Doug's employees. Plus I like supporting independent businesses. HIghly recommend Paddock Imports.
Kyle Plummer
My coworker recommended I bring my car in. They were able to get my car into the shop quickly and took care of the repair within a day. Seems like these guys know what they are doing and the cost was under what I was expecting for the repair. Honest folks and very helpful.
Morgan Roddy
Doug is great! They are super communicative and the prices are fair. I've been bringing my cars here for years and won't stop any time soon.
Desiree Maikranz
I've been a customer for about 14 years (BMWs and Mini) and they continue to exceed my expectations. Having mechanics you can trust is so important and Doug and his team have consistently been professional and knowledgeable
Michael Hargrave
Paddock is great! Joe was very knowledgeable and helpful. Their mechanic Wesley diagnosed and fixed my problem in less time than quoted by both Paddock and the internet.
10/10 will recommend
Robert Morrison
we have used Paddock Imports for the last, I'm not sure, the last 20 years? they have always been professional and provided great service. Doug will alert me to impeding problems that might occur later in the year. I had a 1978 BMW that he was working on when a part was not available, he kept the car at no charge until the parts arrived and the car was fixed. I made the mistake of taking my truck to a well known national oil changing company. of course they failed to replace the drain plug correctly and while I was on the freeway it failed. Doug found a replacement motor with less millage and the truck is running great. he has worked on our Toyotas as well as the BMW's we have owned.
Jaime Cain
I only had to be without my car for 2 days and they fixed all the problems I had with my car for under $500! Pricing was extremely fair and they did a great job! Would 100% recommend.
Austin Ardrey
Cannot say enough good things. They've done a number of Dinan upgrades on two of our vehicles, and maintain and service all of our BMW's from old to new. They are upfront and honest and never perform or charge for extraneous or unnecessary services.
Tremendously knowledgeable and friendly team no matter who you work with, but we have always had the pleasure of dealing with Billy.
Stephen Waters
I have always had a good experience dealing with Doug Paddock and all the service technicians at Paddock Imports. They are extremely knowledgable and reasonable in their pricing. No suprrises. I highly recommend Doug and everyone at Paddock Motors
Michael Stevens
Paddock completed a Bimmer Tech Apple CarPlay retrofit on my daughters 2011 X3 and it works great. Here is why I will keep coming back as I am a first time customer, they underquoted the work and owned it - no additional charges. That is good customer service. Thanks guys!
William Wilder
Very professional, honest, and unbiased people here.. couldn't recommend further. BMW repairs are not a fun experience but Paddock makes it as stress-free as possible. Bonus that they accept AMEX, rack up some points here!
Patti Noll
This was the first time I came to Paddock and will continue to bring my diesel BMW back for any service it might need in the future. Upfront and professional operation. Doug and Joe really know their stuff.
Danny Keathley
As a former regional manager of a major automotive manufacturer.i know and appreciate when you find a honest and reliable mechanic. Dough and Joe are top shelf the job was done at the price quoted.
How refreshing this day and time. Look no further for a quality mechanic.
Danny Keathley
Jessica Anderson
Absolutely fantastic. Joe was great and very quickly fixed my car at an insanely good price. Paddock is my new car repair place. I definitely recommend them!
Donia Amick
Great shop! Super friendly and extremely knowledgeable.
Lizzy Aldridge
Greg and his team fixed my Audi’s front light and a seatbelt jam, that was time consuming because they had to completely remove the seat, and he didn’t charge me! Best auto service experience I have ever had!
Jess Q
This is the best import shop in Denver. Doug has taken great care of us and our BMW’s since 2007!
Fair, honest, and awesome!
Michael Hessler
The team at Paddock is the best! Great customer service, honest pricing, and extremely knowledgeable. They are highly recommended.
Danny Kmack
Great experience so far.
In my ongoing search for an e30, I've found out one thing - Many of the owners I've talked to speak very highly of Paddock Imports.
I sent an iX to them for an inspection right before I was going to buy it. They found out that the car was in MUCH worse condition than I thought it was in and saved me the pain of buying/owning a lemon. Even though I told Doug I wanted to pay for their time, he wouldn't let me. He understood that I am looking for a decent car with the potential to be a great car and offered to help me continue my search.
Yumi Temple
Absolutely the best and only spot to take a car. These guys are quick, flexible, honest, and do genuinely remarkable work. On my first visit they prioritized me and helped me understand my options more than our family mechanic that we’ve had for 10+ years. Give them a try, you won’t be disappointed
Michele De Vivo
The work was performed professionally and on time.
Here's the mind blowing thing, though: the technician made a mistake creating a problem that didn't exist before, that's ok, everyone makes mistakes once in a while, and, believe it or not Paddock imports actually STOOD BY THEIR WORK AND MADE IT RIGHT! I mean, c'mon people, how often does that happen? Usually, if a shop messes something up you are out of luck. Not Paddock, they fixed the screw up AT NO ADDITIONAL CHARGE TO ME! It went a bit slow but they did it, and did a MARVELOUS JOB THEY DID. The car runs like a champ despite the high mileage. Will I use them again? You bet your bottom dollar I will and you should too.
Laura Edwards
This place is great. Doug is extremely knowledgable, and great with communicating what needs to be fixed and what can wait. He was able to identify the source of my leaks/issues where another "bmw specialty shop" nearby could not. They were also willing to work with my aftermarket warranty people. I will be back to Paddock every time I need help from now on.
Chris, December 2015
Alex Nancy
I made my appointment, I showed up Doug got me in there a bit early and got me going for the day. No complaints. He’s always very friendly and the shop does a great job.
Brad Lueneburg
On a road trip through Denver having had a malfunction message on my X3. Stopped at Paddock for a diagnosis. Determined to be nothing serious and after a quick look under the hood, probably due to a sensor that was slightly loose. No charge, no way. Half an hour down the road and new, different warning for low coolant. A quick call to Doug from the business card he gave me when we left. No nonsense advice on how to handle this problem. Easy. If I lived in Denver, there would be no question as to where I would take my BMWs for service.
Gregory Terry
I have taken my cars to Paddock for many years. They provide excellent high quality service and only do the repairs that are needed. They can be trusted.
Don Kalil
I really like these guys. I started looking for a BMW shop when the factory warranty and service contract expired on my 535. They're knowledgeable, you know what the cost is going to be before they do the work, and most importantly, I don't feel like I'm getting ripped off.
David J. Furtado
I have been a customer of Paddock Imports for over twenty years. Doug is knowledgeable, honest, and he and his company provide amazing value and service.
Leigh Gallo
Very professional and trustworthy group. Used them many times and will do so again - they address all relevant maintenance and don't try to perform services or parts replacement that is not needed. Fair/competitive pricing on many services but could not match dealer pricing on a console part & labor to swap out/install.
Troy Daniels
Check engine light came on in my BMW. Dealership said they could look at it in 2 weeks. The guys over at Paddock said to bring it right in. They checked the light was extremely knowledgable and able to clear the light and confirm no issue. Paddock just made a lifetime customer out of me!
Drew Manecke
This place is great. These guys worked on my 335i several times. One of the guys got excited about an aftermarket charge pipe i had them install. The price was always reasonable. I sold the 335 and am buying a 340... This will be the place where I will bring it to have work done.
Steve Silver
We take all our cars to Paddock including a Land Rover and two Mini Coopers. Highly recommended. Trustworthy, fair pricing and quality work.
Paul Dal Pozzo
Wish I'd found Paddock years ago. Doug is a straight talker and his team is super efficient at getting things fixed. No bs and a 1/3 the price of dealerships. A dealership charged me hundreds for what turned out to be a wrong diagnosis and wanted hundreds more to rip open my dash for a witch hunt. These guys found the real problem and addressed it quickly. If you have a BMW go here first.
Justin
When my e90 328i was out of warranty I came here to get dealership quality work for less. Always recommended any of my German car owning friends to head over here first. Top notch service and work!
Curt Alfrey
These guys are the best. They are busy but they fit me in when I was short on time. They worked directly with my warranty service, saved me money in the process and did outstanding work. I cannot rate them highly enough! 10 stars. Thank you guys!
Alexandre Y. karami
I drive from 25 miles away to take my Tiguan there for service.
Prices are fair and diagnosis & services have been spot on and complete. Will continue using this shop and highly recommend them!
Luke Servedio
1500 miles from home while rolling through Denver, my '01 Allroad started having dreaded suspension issues. Limped into Paddock Imports on New Years Eve and they really helped us out. They were fast, thorough and had us on our way in no time. Could not be more appreciative of Doug and his guys for helping us out!
Allen Stanley
Finding an honest, qualified mechanic that doesn't cost you dearly is incredibly difficult, so I'm glad that I found Paddock Imports. I have an old BMW M3 that wasn't driven much for 4 years. I walked in fearing what could have fallen apart over the years of misuse, so Doug walked me through everything that MIGHT need to be replaced on the car and prioritized it for me and my budget. As I suggested things I thought were wrong, he would recommend waiting to fix it because they were still good and I was wasting money. How often do mechanics not take money you're trying to throw at them? I'm about to buy a new car and I'm leaning towards another BMW because I know that I have somewhere to go now. It's a great place with a personable owner - skip the dealer and go here.
Sev Bonnie
Paddock Imports is a find for those who care about their cars and Doug is the best to work with, excellent service very helpful.
Joe T.
I've taken my Z4 M to Doug for years now. He's fair, hones and knows his stuff when it comes to BMW's. Highly recommend.
J G
Aaron helped me out with my 2009 E92 335i. He answered all of my questions with ease and had everything done within the day. I highly recommend them.
Update (6 months later): I dropped my car off due to a check engine light/ low power mode. The tech read the codes and recommended just monitoring it for now vs spending the $1300+ on replacing all the parts. A nice and unexpected change from the dealership where they would quote you exorbitant rates for things that "might" fix the problem. I'll be taking my car here as long as I have a german car.
Tomaz Vallez
So the place is cool. I’m sure they do WAY BETTER work and repairs on vehicles especially foreign ones than any other shop. But the fact that the site and phone call was misleading about the CarPlay or anything else mentioning bimmertech is kinda why I gave it a 4 star. If they’d have mentioned or linked the site of bimmertech beforehand it wouldn’t be a waste of time. Nothing wrong with the shop itself. Just mention it on your site or inform the customer that the bimmertech product would need to be purchased before taking into the shop so it wouldn’t be a waste of time. Again PURCHASE BIMMERTECH PRODUCTS ON THEIR BIMMERTECH SITE BEFORE TAKING IT INTO THE SHOP IF THAT IS AT ALL WHY YOURE AT PADDOCK IMPORTS
Rodney Marcy
Doug's team is terrific. They do very good work on both my previous BMW and current Mercedes. They are busy, so book in advance.
Stephen Thomas
Valve cover gaskets, new spark plugs, oil change. Along with same day service. My advice for all blue collar workers. This is the place. Will definitely get my business.💯 …
shelley hiller
Doug and his team have taken care of several of our cars, over many years and we trust them completely! Fair prices. Great service.
Kelli B
I can't say enough good things about Doug and his team at Paddock! These guys are honest, kind, and accommodating to a fault. My problem-child of an E46 and the fact that I seem highly accident-prone means that I'm a more regular customer than any of us would probably like, but every time I'm greeted and treated like a family member or VIP. I'd love to say that I was getting special treatment but I've watched as every single customer who walked through their doors gets treated with the same warmth and recognition.
These guys are always willing to go the extra mile and are unbelievably generous with their time and care with customers, they're never too busy to talk you through your problems, trouble-shoot, or even help you help you disassemble and fold your bike into the back seat when you pick up your car.
I recently noticed that last time I'd been in for a sensor replacement, they'd neatly bundled up a stray mass of cables under the dash for me, and tightened up a squeaky interior panel without my asking... details that I so appreciated! They always take the time to go the extra mile.
So excited for them to be moving into their new space- this team deserve all the business they can handle. Special shout out to Billy and Mat for always making my experience something to smile about!
Mike Duran
Great service and very friendly. Had some work done on my daughters BMW. They had it completed the same day. Will definitely use their services again.
Kellie Alkayam
My window got stuck rolled all the way down, so I brought my car to Paddock. They were able to use their sorcery to get my window back up for me while I waited. These guys are wizards. 10/10. Would recommend.
Herb Martini
I have been taking my 2004 BMW 330 Ci to Paddock for almost 4 years. Still under 50,000 miles I wanted the best. Every single person at Paddock lives up to that expectation,
Joe Cannon
I called Paddock Imports to schedule a pre-purchase inspection on a 2011 BMW X5 3.5i in early April, 2016. After speaking to Doug for a few minutes about what type of issues are typical for this model year of an X5, Doug sounded like he operated a well experienced BMW repair shop that would provide me with a worthwhile pre-purchase inspection on this X5 that was being sold by a non-BMW used car dealership that is nearby Paddock Imports. Being unable to get under the vehicle without the benefit of a lift, I felt it was important for a well-experienced independent BMW shop to give me an honest assessment of what the condition of the X5 was before I committed to purchasing the vehicle. On 4/6/2016, the dealer dropped the X5 off at Paddock Imports to conduct the pre-purchase inspection on my behalf (while I was tied up with work meetings). That evening (4/6/2016) Shannon @ Paddock Imports provided me with the results of the pre-purchase inspection. Based on the report and phone discussion that I had with Shannon, it was communicated to me that the vehicle looked good and there were no identified areas of concern (aside from the hail damage that I was already well aware of and the front brakes & fluid change were needed), I decided to purchase the vehicle.
After the purchase of the X5, it remained parked in my garage while the replacement hood (for the hail damaged hood) and servicing materials (oil & air filters) were procured, and then taken to an autobody shop for replacement & painting. After getting the X5 back from the body shop, I got the vehicle up on my own ramps to perform the oil change on it. Before I removed the oil pan drain plug, I noticed there appeared to be an oil leak. I called Doug @ Paddock, he had me bring the vehicle back and was very fair with me in getting the oil leak repaired.
I cannot say enough about the professionalism Doug exhibited in all of my interactions with him, and clearly customer satisfaction is a priority at Paddock imports! I will be a repeat customer!
Krystin Roberts
These guys are the best!! Doug is awesome and honest and appreciate that I didn’t have to worry about being swindled coming from another state. Best people would never go anywhere else!
Rajesh Vedula
These guys are better than BMW Service center technicians! The best place for your car in Denver. They fixed my light for $200 when the showroom people said $500. I guess you get the point!
Paul Sobon
I had an MMI upgrade from Bimmertech to my 2014 X5 installed so that I can use my iPhone CarPlay with my car. It allows me to avoid loosing all my X5 services when 3G disappears in Feb 2022.
Scott S
I've been using Paddock for me BMW and I would highly recommend them. They are just awesome and I won't go anywhere else.
Jody Horn
Paddock imports is the best shop around. Great, honest, and always do a top notch job! Wouldn’t take my vehicles anywhere else.
Theo Spyrou
The positive reviews are no joke. Road tripping through the US and I hear a thump driving into Denver. These guys made sure to fit inspecting my X5 during a very busy Monday. If I lived in Denver, this shop would be my go to.
Ty Ancona
I have worked in the dealer world of BMW for over 13 years. Even with Kayla and Billy. Paddock imports is the ONLY independent shop I have and will ever recommend!! The most knowledgable and fair shop in the state.
Steven Weiss
Doug was great to work with. Incredibly knowledgeable and helpful. Made sure the job was done perfectly before returning the car.
Julie Suntrup
Great experience in my new hometown of Denver. Moving to a new state and getting a BWM service provider can be tricky. Honest and reliable. Nice, friendly and unassuming team. Detailed communicators too. Love the after hours drop and lock boxes for convenience. Definitely a gem.
Mony
Joe was Amazing! Helped me out and gave me the run down and what my car needed and what It did not. He had my car ready in two days like he said. This is the only place I plan to take my Bimmer from now on!
Aaron Conrardy
These guys are awesome. Special shout out to Joe for being the bees knees! If you have a Teutonic piece of road glory...heck, if you have a car... go to Paddock. Fair pricing, great communication, accommodating to the extreme, and speedy. You can't beat them, and I trust them implicitly.
Jay Blackstock
Always great service...accurate diagnosis and schedule for finishing repairs. Nice option to dealership. Go to service for our BMWs
Alexi Drozd
If you need anything done on your BMW this is THE place to go to. Once you drive up to their shop you will know you're at the right place by the amount of beautiful BMW parked all over.
Reasonable prices, know their cars in and out, and get everything done super fast.
P.S. if you're thinking of buying a used BMW get it pre-purchase inspected here first. BMW will last you forever if you take care of them appropriately, otherwise they can become a money pit. These guys within an hour will tell you to the smallest detail what it is you are looking at.
Greg Culligan
Paddock Imports has been an exceptional service center for my e38s. Doug and his team have been phenomenal. 5 Stars across the board...
Brent Mather
Doug and the guys always do an exceptional job. If you’re trying to avoid the dealer blues and get great service and great price call Doug. Many thanks!
Carl Simpson
I took my 2001 BMW 325i here and while I elected to not have them do the work they treated me extremely fair. I was actually surprised at how little they charged me for the diagnostic. Gotta love honest business people. Billy was great to work with through this whole process.
Dan Lafaver
We’ve been working with Paddock’s for several years now and for European vehicle repairs We haven’t found a more professional honest shop! Keep up the great work Doug and gang.
Debbi Wein
I have been using Paddock for the upkeep of my BMW X3, and they consistently do an outstanding job. They pay careful attention to the details and are dependable!
Arnold Kim
Definitely beats taking your car to bigger dealerships that charge way too much. I service all 3 of my BMW's with dougie fresh and the Paddock crew. Don't trust anyone else!
Steve Schoenstein
Paddock showed me today that they stand by their work.
I had them install Bimmer-Tech cameras and Android Auto. There was a problem with the BT hardware and BT supplied replacement parts to help diagnose the problem. Even though Paddock is a Bronze installer for BT, BT wouldn't work with Paddock on the labor because they said the install was DIY. Paddock stepped up and reinstalled the wiring harness without charging me. I am disappointed in BT, but impressed by the way Paddock handled everything. I will definitely look to use them again in the future.
Karen Hjerleid
This is the only place that I would take my German cars. Consistently the most expert ethical mechanical service and excellent business ownership.
Conor S
I took my BMW M235 in for a DINAN tune. Billy was very helpful and gave me a great price. The car performs great and I couldn't be happier with Paddock's work.
Beau Brant Piano
Doug, Billy and amazing team of service writers and techs are best there are. Many came from Murray BMW and have years and years of experience. They go above and beyond and you must bring your car here!! Thank you!
My M5 parked in front!
Marlea Tichy
Doug and the rest of the Paddock team are
always so helpful. They treat customers like family and prioritize the work for you (what you can wait to fix, what should be fixed first/right away).
Darren Hunter
Experts and pros - would never take my BMWs anywhere else! Doug Paddock understands what’s important and always provides exceptional service.
Jerry Dutczak
Have been taking all my cars to Paddock's for many years. Very pleased with the service and advice. I have received.
jayarober
Doug and his team are the best in the business. They have taken excellent care of our BMWs for many years now and I won’t go anywhere else.
Megan Gibson
Doug has created an culture of integrity, honesty, and hard work - I wouldn't trust anyone else to work on my BMW. Thank you Paddock team!
Margaret Rayner
Great experience! It's never fun having to have your car fixed. But Matt was so patient with me and my long-winded explanations, and he ball-parked my costs quite accurately. Too bad they are so busy, but that's what excellent service gets you!
Stacy Clark
Everyone at Paddock Imports are very nice and attentive. What I like the most is their honesty. They are not going to try and sell you parts or service that you don't need.
Nick Moffett
Best in the business. I have an M5 so I’m able to see their smiling faces often.
Chad Bakken
I've had nothing but good experiences here. The guys give you honest feedback on what truly needs to be done and aren't trying charge you ridiculous amounts to pay for a building like at Schomp. Plus, it seems their techs here are more reliable and advanced than the dealers.
Blaine
Paddock has worked on my e24 and my e28 and done excellent work on both. Vast amounts of knowledge on Bimmers new and old. Excellent customer service.
Taylor Neff
Had a super charger pulley and some other work done on my Mini R53 and they crushed it! Did some minor fixes too at a very reasonable price! 7/7 would recommend!
Geoff F
Great friendly establishment. I’ve been going to Psddocks for years. I’ve never felt talked down to and i’ve never felt taken advantage of. They’re a little out of the way for me, but worth it.
Jennifer Sena
Would absolutely recommend Paddock Imports. They are honest and have the best service. I won’t go anywhere else to get my car serviced.
David Liechty
I am working on an 85 e28 with limited personal knowledge. Paddock has been patient, non assuming and as helpful as can be imagined. Responsive, honest and I can tell they love what they do. I will always call them first.
Danielle Haupers
Doug and his team were polite and punctual. Won’t be going back to the dealer because Paddock provides a much better value!
Jerry Peterson
Very professional .Honed in on problem and be confident was fixed before releasing to client Easy to work with and very fair in price Would definitely choose them as BMW service center of choice
Sandra Euceda
Had a great experience! I took my car to get serviced and a too see if anything was wrong. They called me with what was wrong and price was great. They did not oversell or overcharge. Chris was great!
Loved this place.
Mel Pearson
Love the work they did on my 650i, worth every penny!!! Definitely will recommend for your car repairs.
Bill Abelkop
Doug and his team are professional, honest, goes beyond to make sure the customer is satisfied and has never taken advantage of any situation I have been involved in for the past 8-years!!! Highly recommend -- Bill
Kimberly Sawalha
I worked with Joe and Doug at Paddock on my BMW X5. They were friendly, honest, reliable and trustworthy.
Raymond From
I have used paddocks for at least 10 years their are very trust worthy and know what they are doing .won't take my bmw any where else great place !
Sam Richardson
This is the only place we trust to take our cars for maintenance and the like. These guys know what they’re doing and if you have a BMW I wouldn’t waste your time anywhere else. Impeccable service.
Dale DeJacamo
Doug and his crew are GREAT. I've taken my Jag and BMW there for years. They are straight shooters and know what they are doing. Highly recommended!
DDJ
Allan Sanchez
Absolutely love these guy’s one of the best mechanic shops in Denver if not the best, really friendly really prideful in their work and willing to work with you. I would recommend this shop to anyone
Josh Jody Armijo
Been a client over 5 BMW’s ago
Always Professional honest reliable consistent trust worthy and most of all kind, and always laugh at my humor
Korie Kelley
A wonderful team across the board - communicative and extremely patient with me! Thank you guys, see you for our next oil change!
jeff Clark
These guys are the best! Been using them since 2005. Would not take my BMW to anyone else. They are super competent and honest.
oleg k
Great communication regarding issues and repair options. Good to feel staff is looking for optimal alternatives to fix things, being proactive about costs. Overall, it’s the customer service and reasonable costs that mattered in my case
ellomdian
Paddock is the only indie shop I'll trust with my car now, the work is as good as the dealer at 2/3 the price!
James Vogel
I have used Paddock for years and on multiple vehicles. They are competent, affordable, and most importantly, good humans.
Peter Bull
A passionate group of savvy car lovers led by Doug. A trusty option in the city.
longman975
Great customer service!
Paddock Imports has kept my BMW X5 running perfectly for years.
Mark Roddy
Great place, super honest! Doug is super friendly and always differentiates between what needs to be fixed and what still has some life left in it. We've been customers for years and the customer service is always top notch!
Gregg Thomas
Best level of car care and concern I’ve seen in Denver! Great people here. Thanks Doug! Thank you Lowe!
Justin Singleton
Hello Paddock, goodbye dealership. The experience I had with Paddock was first class, I’ll be doing all my future service with Paddock and you should too!
Danielle Beem
They've been great at taking care of my car. Been honest and pragmatic which is key
Plus they are nice to my (sometimes obnoxious dog) when I have to have her with me.
Brian Cothran
Very knowledgeable and attentive. Highly recommend.
Danni Lederman
I have been a customer for decades; they’re awesome and I have total piece of mind when it comes to my car! Who could ask for anything more? Oh yeah, they’re great folks too!
Scott Moore
Very knowledgeable about my BMW X5. Prompt and fairly priced. I will be using these guys for all of my service from here on.
Theodore Beaufays
These people are down to earth and fair, not to mention knowledgeable about BMWs. There is no dancing around process and what to work on, you can tell they keep the customer first in mind. And they love dogs...
Constance Wood
Worked hard to figure out what was wrong with my Mini. Carefully told us how they were proceeding and fixed the problems (not a simple issue). Very satisfied with their work. I'll go back.
Lester Butt
Staff was exceptionally cordial and responsive
All were knowledgeable and competent regarding my BMW
While not inexpensive, they were far less than a dealership
What is most important, I feel my car is significantly more responsive and rides more smoothly
Thanks so much......will certainly use this company again......kudos to all
Denver Foodie
Ultra professional from top to bottom. This is the only place that I will ever take my X5. And if you have one of those, you know that we need a place to take it. Doug, Joe, Shawn & the whole team is great. How I know everyone's name you ask? It's because I am a pain in butt. I have done the work for you. Just call these guys and move on with your life.
John E Van Bockern
Took a coupe in for a pre-purchase inspection, and could not be happier with their honesty. I am not sure if this is standard for them, but they did not even charge me. Took one look, and started spouting off the things that made it a bad purchase. That's legit. I cannot recommend this shop more. If you are deciding between shops, choose this one! Saved me a ton of headache, and I am very grateful.
Sean Gilley
Treat customers like people, there’s a candidness to their communication that is lost in today’s world, it’s very refreshing. They are also quite skilled at their profession. Highly recommend them!
Donna McCarthy
So impressed with this place! Very helpful and so easy to work with!
Gary Tong
Been coming here for about two months now and even though I'm a new customer I don't feel like I'm treated like a new customer. Everyone there is really knowledgeable and provide great customer service. Pricing is very fair and the communication they provide is excellent and it didn't feel like I was left in the dark.
Ken Roland
In my case, I had a severe oil leak and they had the problem diagnosed and repairs done in 3 days. Doug and his crew KNOW these cars, not just faking it!
Ric Reifel
Best BMW maintenance in Colorado. If you have a BMW you have to bring it to these guys. You will have a better running car and save money.
Lori Adams
The team is professional and looks out for my best interest. Provides candid feedback about what needs to be done on my car, as well as what would be ‘nice to do’s’ to it.
Anne Gibson
Doug and his team has saved my family's behind on countless occasions, often when we needed his help most. Strongly urge you to sample his front end work on BMWs.
Mark
Mike O'Shaughnessy
Doug and team know cars better than anyone I’ve ever gone to. I’ve been following Doug around for a few decades it seems, Starting with Tillery Imports. The best!
Mike
Samih Toubia Jr
The technicians are very friendly and helpful, they know what they're doing but this place is expensive
Jesse Sehlmeyer
Can't say enough about Doug and the team!! Matt was great and went to bat with the warranty company. Will go back without question. Honest, no BS, and great service.
david daves
Honest, skilled, methodical, reliable. Everything you want in a mechanic you will find here. Takes care of both my BMW and VW
Bill Munn
If you have a German car, look no further, Paddock is the best in town. Honest, efficient, and highly skilled.
thomas sedlmayr
Exceptionally honest and professional. I would definitely recommend Doug and his team.
Renee Keel
I recommend them to my BMW and Mini Cooper groups. Joe is awesome and Doug runs a good shop. Thanks guys.
Ai Dam
I have Paddock services more than 20 years, awesome jobs, friendly, and the best reasonable prices of services!
Madison Schaefer
Without a doubt, the only mechanics I trust in Denver! Professional, extremely knowledgeable, and kind staff.
Austin Geddis
Paddock consistently has the best price for the many, many repairs my Range Rover requires.
Patti Roberts
The owner and staff are friendly and VERY helpful... Their work ethics and timelines are outstanding..
Thank you so much
Scott Umbreit
Top notch shop all around! High quality work, friendly people who care, and affordable pricing (especially compared to dealerships) make this the best shop around, especially for German cars.
Katie Coerver
Excellent service. Doug explained the problem with my car in terms I easily understood and patiently answered all my questions.
Kevin Weiner
Incredibly honest service, helped me pop a panel back on my car for nothing when Audi wanted to charge me over $300...
David Guttenberg
Dough makes owning a BMW a real pleasure. He is not only aware of keeping costs down but he is very knowledgeable about BMW's.
Girma Workenh
I have been a customer since 2011, I’m on my 2nd BMW and I only go there for service or maintenance, they are knowledgeable, friendly and on time, I could not ask for more
Edward Gueits
Love these guys. Most certainly will return for all my automotive needs
Jonathan Reed
Honest, knowledgeable and comprehensive. They know BMWs as well as, or better than, anyone and have even helped me with some DIY efforts.
Lawson Armstrong
Doug rocks! Knows what’s he’s talking about and is fair 100% of the time. Also loves dogs so how can you go wrong?
Josh Zyss
Excellent service, after being quoted $500 from another shop and a 10 day wait, they fixed my car problem in 5 minutes for $150. I highly recommend them!
Doug B
Love this place - they do great work on my 2001 3 Series, fair prices & completely trustworthy.
Joe Romero
Doug and his crew are awesome! They will give you a honest opinion and work within your budget.
Phu Nguyen
2nd time they've worked on my Q5. These guys are awesome..!
Cary Sanger
They did a great job installing the upgraded amplifier for my stereo.
Erik Drumm
I've been taking my car to Doug for almost 20yrs and he does it right. This new location is great and his entire staff are always very nice and helpful.
phil workman
Always appreciate paddock I know nothing about automobiles I know they are honest and stand by their work and don’t do stuff I don’t need and tell me stuff I do
Vicki Vega
They were very patient with me as I was delivering the title. Very helpful and kind. I highly recommend this business.
Dan Kieu
Best service for a BMW
Mr. Barker
This business diagnosis’ are always on point. They are relentless when it comes to solving any issue. Priced so much better than others too!
Laurie King
They take great care of my BMW. Highly recommended for import vehicles.
greg gallagher
If you have an imported vehicle take it here to be repaired. They are the best in Denver, hands down the BEST!!!!
Croix Caron
Great experience! Were able to squeeze me in last minute to fix a tire and had very competitive pricing.
Joseph Billig
Solid and dependable BMW service.
Annichen Kassel
Such a good experience. Positive attitudes, honest, and fair. They know their stuff and don’t try and take you for a ride. Pun intended.
Michael Giolli
Friendly, fast, and fair. Will be taking my vehicle back for future maintenance.
Ron Trujillo
Doug did a wonderful job fixing my 02 x5 and the job was done on time.
William Beck
Doug is the best car service owner-operator I've ever met. Honest and expert level knowledge.
Marty Russell
If you want your BMW repaired right the first , by professionals, then head to Paddocks.
Jamal Whitney
Billy, Aaron and all the guys in the back take great care of us. Friends of ours have brought their cars here for years... looks like we'll be doing the same
Josh Cummings
There’s just no reason to go anywhere else if you truly care about your vehicle. You are a customer for life after the first time.
Chuck Eddy
Best care service in Denver. I’ve used this service for 15 years and it’s always great.
Trifon kouremenos
These guys were honest and fair I would recommend anyone to go to this place
Hal Naiman
They are truly professionals and I trust them very much, I think I get excellent value. I don't feel they ever try to "over-sell" me.
Stefan Rodriguez
Clean, professional shop with a great and friendly team. I have worked personally with Doug and enjoyed the experience.
Elizabeth Lively
Well run, clean, friendly. Very good care of my Mini Cooper.
Mo Orr
Awesome guys, Joe and Doug work really hard to ensure good service.
Scott Mulvany
Doug and his team are outstanding! I have been a client since 2005.
Justin Raff
First time there and was impressed. Easy to work with, timely repairs, great communication, and no B.S.! Will continue to use them.
lorenzo Baruch
Excellent team, bit the most expensive BMW service I have found, next to dealerships, in Denver.
Pamela Kenney Basey
Great experience all around! Professional, prompt, honest, well-priced, and thorough. Couldn’t ask for more.
Andrew McElroy
They are friendly and always take care of me. Will continue to get my car serviced here!
Cosmic Surfer
Fast and friendly
Excellent customer service
Steve O'Connor
Cannot recommend Paddock highly enough. Excellent team, excellent results.
Nelli Golmeeva
Great team, good service, and reasonable prices. My car is always in good hands
Andrew Roberts
Friendly and good service. Prices seemed fair and better than the dealership. Will go back
Brian Crisp
Friendly and knowledgeable team to help get everything done on time.
Yetkin Bakal
Very professional, good service, Doug and Alan so friendly. Highly recommend.
Carol McAnally
Honest, thorough, highly-skilled mechanics. Been doing business with these folks for many years and have zero complaints. All good.
Dale Degen
Outstanding service at reasonable rates. Highly recommend.
Denis Shaw
Great Service everyone on site is very helpful and car fixed right first time no repeat issues. Thanks for great Service
Sean Moore
Always super quality advice and service. 100% trustworthy. I've been a customer for 10 years and I would not go anywhere else.
Harries Mavridis
This place is great. Good people and good work. They know there trade and the specifics of what they work on.
Steve Cauley
Paddock has very skilled technicians, as well as an impressive level of professionalism.
Michael Hall
Love these guys, real and honest people who actually care, no BS pricing, straight up with you, helpful, and fast service. You found the shop!
Chris Jacoby
Superior service with a great crew throughout. I have trusted them for years and won’t go anywhere else.
Robert Favuzza
No one will take better care of your European import.
L C
I’ve taken my car to Doug for almost 10 years. Nothing more needs to be said!
P Ficarra
Always great work and great advice. I take all my BMWs here.
Linda Merrifield
Paddock is always extremely professional and on time with their reairs
Carol Bohren
Excellent service, knowledgeable staff. I have always been impressed by their efforts and care. I highly recommend!
joyce werth
This is the only place I trust to get the job right.. always tune-up my bmw's
Steve L
I only take my truck here. Honest and knowledgeable with quality work.
Alan Goris
The service was very professional. I really enjoyed working with the team. Look forward to future service with them.
Brian Jeffrey
Personal, knowledgeable and responsive. High quality service at a reasonable price. Strongly recommended.
Bill Paige
Always great service and extremely knowledgeable. They will properly and diagnose and repair everything.
Ricardo Hernandez
Best place in Denver good service also thanks to Billy his a good guy I’ll be bringing my car here for anything Best Shop in Denver
DDS
Great job! Friendly and fast. I look forward to using them again in the future.
Stefano 4932
Really happy with their service, honest and great BMW know how
Jason Fellows
Great service.
The continental tires rip.
Thank you.
Jeff Ferron
Still a great shop to go to even at their new location. Always get great service from Doug and the team!
Bill St John
I REALLY GET THE SENSE THAT THEY HAVE MY INTERESTS IN MIND. VERY PROFESSIONAL, FRONT & BACK, AND FAIR PRICING.
Roland Vrambout
Great Team, reasonably priced, they got me back on my road trip in no time.
Rick Sisson
An independent BMW mechanic who knows the make. Great to work with.
Jerry Kashinski
They are the best! Doug knows his sh!t cold.