Reviews of Crash Champions Collision Repair. (Auto Repair Shop) in Chicago (Illinois).
Crash Champions Collision Repair
870 W Division St, Chicago, IL 60642, United States
Description
Information of Crash Champions Collision Repair, Auto repair shop in Chicago (Illinois)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Crash Champions Collision Repair
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
9 am–12 pm
Popular times
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Reviews of Crash Champions Collision Repair
Victor Pravongviengkham
I would not recommend this particular Champions unless it is for something simple.
I brought my car in for repair after a passenger side accident. For the most part, they did a good job on what should have been easy. When I picked up my car about 1.5 weeks after drop off, I realized that there were some clips/cover missing from my car, the paint on the bumper was overlapping on textured plastic, and my doors were misaligned. They needed to order the missing cover so it took about 3+ weeks for that to arrive. Regarding my bumper, I was told it came pre-taped from the manufacturer but it is a brand new bumper and they did not double check the tape before they painted it. You would think that if the bumper is brand new it would be painted to look like it was brand new.
When I dropped off my car for the 2nd time, I was offered a loaner car and had to ask for one which I was told that there were none available despite it not being my fault that I had to bring my car back. I had walked about half a block away before they called me to come back because luckily someone brought back a loaner. Fast forward to a little over a week later and I go to pick up my car. My doors were less misaligned but still off and the paint on the bumper was still unacceptable. I've accepted if this is the best the shop can do, I cannot be inconvenienced for any longer to get back bad work.
I decided to post this review for those with newer cars like mine. If you get in to an accident or need repair work done, look to a different shop or different Crash Champions.
Megan Haynes
I inconveniently wrecked my car during my first week at a new job. Crash Champions on Division are truly champions in how seamless they were for me to work with and have my car fixed. The staff at Crash Champions, especially Jennifer, went above and beyond for me to get my car back ASAP in coordination with a hectic new work schedule. I truly can’t thank them enough and recommend them to anyone in need of an autobody shop.
Sathyaveer Karmarkar
Stanford is a great guy. He helped me with my needs and scheduling very well. They also gave me a warranty which is lovely. Got estimate of another body work, will visit again soon.
dominica szwajnos
This is the second time I’ve used crash champions and as always they deliver great service in a timely manner. I wouldn’t go anywhere else for my cars body work. My car looks better than brand new!
Shivani Patel
I highly recommend Crash Champions on Division, they did an amazing job and completely exceeded my expectations. Everyone there is so nice, accommodating and efficient. Shoutout to Stanford for getting my car back to me earlier than expected! :)
Stephanie Austin
No one wants to bring their car here but when you have to, I’m glad Crash Champions was nearby. They assigned me a staff (Veronica) to work with me; she was funny, communicative and professional. She called with updates and kept me informed during the repairs. They also set up some automatic texting with updates, so you never feel like you’re in the dark about what’s going on. The building itself is huge, with high ceilings and looks like a nice dealership. The repairs look great and I could tell my car had just been washed when I received it. If I never need to go back, I will be choosing Crash Champions again.
francisca morales
Outstanding job, communication was consistent, the rep assigned to my car, Standford B. was professional, friendly and bottom line, my car looked new. All debts fixed, paint matched perfectly and my mirror looks great!
Maureen sabir
I recently had my front bumper replaced and the paint matches perfectly and everybody was super nice and very helpful.
Zeeshan Ashraf
Excellent facility, top quality work, friendly staff and reasonable price!!! Someone keyed my car and I chose Wizard Werks to get it fixed based on numerous positive customer reviews. Freddy gave me a fair estimate and was very informative throughout the inspection process. Not only did they fix the key marks but also took care of small paint chips on other areas of the car without me having mentioned anything. The car was handed to me in perfectly clean condition and and to my surprise was also waxed. I will definitely recommend them and am more than likely to visit them in the future.
P.S. I did not get a chance to take any pictures at the workshop.
Allie Viano
I went to Crash Champions a week ago. I had previously gotten work done at the last body shop that was there, years ago Wizard Werks. My bumper was loosening up a little years after the work.
Kevin was amazing and decided to take a look at it, even though they are not the company who did the original body work. He took my car for 10-15 minutes and was able to tighten some fasteners and solve my problem!
Thank you so much for Kevin’s kindness and going out of his way to help me! I will remember that the next time I need body work done. Thanks.
Dyna Gouin
This was a great experience. Our car looked brand new! We had a pleasant experience with Sanford. He was very cooperative and went out of his way to please us. Because of him, we would not hesitate to use their services again! Thanks again Sanford as well as the rest of the staff🙏🏾 …
Michael Madden
I needed a quick turnaround on both of my bumpers that were scuffed up over the years from parallel parking in the city. I opted not to use insurance (I've have been screwed in the past for not using insurance) so I was very vigilant about who and how I selected. I read plenty of good reviews on Yelp and Google and they held up more than I thought they would. With help from Veronica, I was able to confirm and lock in my repair price before the service and received the car with two completely repaired bumpers within 3 days. I was very impressed with the turnaround time, overall quality of work and affordability of my experience and highly recommend
Farhan Farrukh
What does a customer need when they have issue(s) with their car?
1- Someone who knows what they are doing
2- Transparency
3- Convenience
What does a car need when it has issues?
1- A one stop shop that knows everything.
I work in a team environment and frequently give and seek feedback as a leader. Wizard Werks has amazing body associates, experienced mechanics and a customer focused attitude where they have met and exceeded my expectations. They are transparent with their work and can show their clients the issues with the vehicle and work FOR and WITH the customer.
There are others competitors in the market but their competitive advantage is their quality, attention to detail and experience in the luxury car market space as well as all other manufacturers.
I wish you nothing but the best of success !
james alexander
Crash Champions did a wonderful job with my repair job. Sanford was my contact and he and his team were a pleasure to work with throughout the process.
Mary Rose McQueen (MR McQueen)
They took out a dent, fixed and repainted where there was rust, and buffed a few scratches all in two days! They were very reasonably priced and so nice!
Virginia D
Excellent work, respectful & friendly customer service, and very reasonable pricing. After receiving estimates from several places, I went with Crash Champions. (It was also on a recommended repair shop list from my insurance company.) All of the the staff are very polite and helpful. Former manager Rob and current one Chad really stand behind their work and are genuinely kind people. If you need to have bodywork done, I can recommend this place with confidence and enthusiasm.
Update: made a return trip here and, once again, was so impressed with the people who work here and the quality of the work. They are terrific!
10bamador
Was involved in a minor car accident in December 2020. After many great reviews for this establishment, I made a call and requested an appointment. They finished the job sooner than expected and the work was perfect! My car looked brand new. The staff here is also incredibly kind. I made sure to tell my family about my great experience with this repair shop. And, should any other problems come up with my vehicle, I will no doubt return to Crash Champions Collision Repair. Truly great people and service.
Brian Lindstrom
Attentive team and timely service. Kevin kept me very informed and delivered the job 2 days earlier than committed. Overall good quality. Some minor rework / buffing will be required to remove orange peel effect on a blended quarter panel after the clear coat cures in 30-60 days. Kevin said they will stand behind the rework. Better if it was ideal initially, however I wouldn’t hesitate being a return customer. Good customer service.
Mari Ramirez Reyes
Chose this location because it was conveniently close to my job and an enterprise to drop off and pick up a car rental while my Buick was being worked on. The staff was very helpful, friendly and professional in taking care of the repairs of my Buick in a timely manner. Ashley and Veronica did an amazing job in reassuring me that my car would come back to me in great condition after it was involved in a theft. It needed a lot of repairs and even got detailed so I'm beyond happy I got it back like new, clean and shiny. Thank you Crash Champions team!
Terry Perdue
Vehicle was in a collision. Crash Champion has great communication about what is going on with vehicle and when they will deliver. So far so good
Anton D
Great service, nice people. Thanks to Juan Rodriguez- my car was fixed in 3 days vs 7 planned
Bridget Ross
I have used Crash Champions on several occasions as I have a bit of bad luck with windshields. My service advisor, Kevin, is very patient, helpful and attentive and their prices are very competitive.
Stephanie Irving
Highly recommend! Extremely professional group. Outstanding repairs (body work/trim) to my car following an auto accident. My car looks brand new!
Brett P. Holmes
I've had my car at Wizard Werks 3 times so far and the service has been extremely professional and smooth. The staff is VERY knowledgeable and friendly. My car has some quirks since it's 11yrs old but the team at Wizard Werks does a great job identifying its problems (when others can't), communicating the issues and getting confirmation from me before proceeding, and then getting the job done well (don't have to come back repeatedly nor do I have trouble understanding what's going on). I'm extremely happy with my experiences and I highly highly recommend the business for luxury vehicles (I drive a 2008 Audi Q7).
Essence M.
Whenever you take your car in for repairs, you wish for the best possible experience-- This was it! They communicated clearly about every step, the process was highly efficient and organized (which I loved) and it was not a long drawn out situation. Everything was fixed ahead of schedule. The rep, Veronica, was truly amazing and kept me updated. My car looks like nothing every happened. If your insurance is covering the accident, don't take your car anywhere else. This place is definitely worth it.
Vanessa JoAnne
Wizard Werks is the ultimate shop for Auto Body and Repair!!!!
My truck was severely damage in a hit-and-run collision When I picked it up, there was absolutely no sign that the damage had ever occurred. And the paint-job was just beautiful!!!
I am exceptionally please with the work that was done. And the quality of Customer Service l received was amazing as well.
I highly recommend Wizard Werks to anyone looking for high-quality workmanship and excellent Customer Service.
Al Zoubi
Wizards Werks and their team is simply Awesome especially Nick and the front desk! They are very professional, honest and friendly! Customer service is fantastic! They totally over delivered! I had an emergency situation and they took my car and got it done pretty fast. I was informed and advise about what my car needs to be done. Their prices are fair. I highly recommend them!
Ryshona Marie
I had a really great experience at Wizard Werks. Their staff had really great communication throughout the entire service process, including the technician Demetrius who frequently updated me on my repair. Most importantly, my car looks amazing and they even detailed it. I appreciate the experience I had here. Great customer service. Great service in general. Would definitely recommend.
Kiela 360
EXCELLENT! Love this place!! One of my business partners swore by Wizard Werks for his Mercedes and he introduced me to them. So when my BMW needed work I took it there and have been going ever since. Love Karim, Josh and all the staff. They communicate well, are honest and do great work. They are always willing to help me understand car stuff I don't know. They are very personable and truly understand customer service and that the customer is important! I have never had a problem with any of the repairs they have done for me and they even made a recommendation to SAVE me money on repairs and I truly appreciate that! This is a family business that is obviously doing it right because they are about to expand to a space more than double the size of their current location! As long as I'm in Chicago Wizard Werks has my business. Oh and I forgot to say that my husband takes his Hummer there too. He also appreciates how they take care of me because often he is not with me when I take my car in or speak with them. I wish you all the best!
Sean Lee
I was referred to Wizard Works by my insurance company for body work needed on my Toyota RAV4 and I was impressed by their attention to quality customer service from the moment I walked in the door. Their staff is welcoming and friendly and they have a good relationship with the nearby enterprise car rental that made my overall experience more seamless. Not only was my car repaired in less time than I expected, it was also washed and waiting for me when I arrived. I would definitely use them again if the need arose and would recommend them to anyone needing quality bodywork and detailing.
Geraldo Sepulveda
Great customer service and great quality of work. Stanford was the gentleman who assisted me and was very professional. Overall I had a very positive experience and although a crash brought me here, I would not mind coming back.
Jose Mojica
Wizard Werks did an amazing job at handling my vehicle from the moment I walked-in to the time I received my vehicle. The sheer professionalism from the receptionist and agent (Freddy ) was awesome to say the least they kept me informed on what was going on with my car at all times and received a accurate time for pick up! The car looks like new with a complete wash and wax. They even went the extra mile to handle a few little rock chips on the car without me even asking too, the Team at Wizard Werks are just on a different level and are true professionals!!!
Highly recommend!!!!
Mike H
Been going to Wizard Werks since 2013 and I don’t go anywhere else unless I have to. They’ve done everything from oil changes to tire patches to body work for me and I’ve never been disappointed, either by the work or the service. My latest visit was for new brakes and tires and Ashley was wonderful—great communication and they took care of me quick.
Karim runs a solid shop. Highly recommended.
Banita Williams
Lisa at the front end is super nice and George was super nice as well. These guys did an awesome, awesome job on my vehicle. I highly recommend them if your car needs any kind of body work. Phenomenal customer service, everyone is nice, no nasty attitudes anywhere...Great business to feel good about giving your hard earned money to.
Yoga Woman
Wizard Werks did a great job on my 2018 Mercedes E400!! I had a run in with a parking lot bumper, a shoving match, the parking lot bumper won😢
I have a close friend who has been a frequent customer at Wizard Werks; she has always raved about the service, the quality of workmanship, and all the people involved. She was so correct! From my first telephone call to them, WizardWerks took care of everything. I’m from the suburbs, was a little concerned about having my car towed to their shop on Division, but it was very easily done. The tow truck driver couldn’t have been nicer or more polite, he knew that I was entrusting my ”baby”with him. Jessica (in the office) was great, always helpful and extremely pleasant. Freddy oversaw the repairs to my car - a perfect job - the car looked like new. Thanks Freddy, you’re the best!
As a woman I especially appreciated that I was never talked down to, was always treated with respect. Everyone at Wizard Werks was a joy to work with. I’m hoping I don’t have any other accidents with my Mercedes, but if I do, I know exactly where I will be taking my car. I would strongly recommend anyone who is looking for quality work, looking to deal with great people, to choose WizardWerks.
Megan L. Krug
Someone recently backed into my car and I took my car to Wizard Werks. Car repairs are such a pain but they made the experience the best it could be. They were extremely responsive, fast and competitively priced. My car looks like new. Great customer service. I would recommend !
Alexandra Salame
My car was rear-ended and my entire back panel and part of my trunk needed to be replaced. Crash Champions was friendly, timely, and clear about their pricing. The quality of work and customer service was excellent. The shop is clean and professional. Though I hope not to need any more work in the future, if I do, Crash Champions will be where I go!
Lauren Fish
I have a 2012 VW GTI with special tires that aren't easily serviced at some other locations. Wizard Werks consistently does an amazing job with my repairs-- just recently I had a flat and instead of trying to sell me new tires, the mechanics patched my tire and saved me around $120. I deeply appreciate the mechanics and technicians do not try to oversell me on services I don't need. Their staff is friendly and I feel like a valued customer. I can't imagine going to another shop-- as long as I'm in Chicago, I'm their customer!
Oscar Romero
Wizard Werks is great. They provided a quick assessments on error codes, recommended services and then fix the issues I approved. They never pressured me or tried to “up-sell” me. This is the second time I have brought my BMW here and will continue to do so. Really professional crew here!
Jori Hardman
I recently went to Wizard Werks to have the front suspension on my Porsche 911 Carrera S rebuilt with new dampers and top mounts. I worked with Derek, and he was great at working with me to find the exact parts I wanted at a good price point, and was totally cool with giving me about 4 different quote iterations. They finished the work in one day, and the results have been excellent - the car handles like it's brand new, and the price was reasonable for the amount of work. I wish I had done it a long time ago.
Ashley Ryann
I've been going to Wizard Werks for a few years now with my Audi A3. They are a super pro shop. The entire staff is super friendly, every single person will make a point to say hello when you step in the door. They always communicate diagnostics in a way that feels informative and transparent and the work is quality. I stopped going to the Audi dealership mechanics when they started hounding me to buy a new car every time I came in for simple maintenance. I've called Wizard Werks same day on a couple of occasions and they bend over backwards to accommodate. As long as I'm in Chicago, Wizard Werks will be my go to for mechanical needs.
Shahin Ghaemian
Excellent service! Highly Recommended!
I took my 2014 Ford Mustang GT there to get an impossible door dent to be repaired. Not only they did a fantastic job, they did it far cheaper than anywhere else I got quotes from. I worked with Freddie and you know you're in the right hands when everyone is a car lover and cares about your car as much as you do. He spent time discussing the process with me, he did it super fast and didn't rush me out of the shop. He even brought in a few other paint specialists to help me out with the touch up and didn't charge me for it. Felt very welcomed and I can trust them with my car for any future business.
Kristina O'Krongley
I have a 2012 Audi A4 and this the second time I’ve been to Wizard Werks: I plan on taking my vehicle back in the near future for additional maintenance. The staff is courteous, friendly and informative, the mechanics are thorough and knowledgeable, and the prices are fair and competitive. If you don’t already have a service package through a dealer, and are no longer under warranty, save your hard earned dollars, and take your car here - the reliability is the same, if not better, because you’ll never leave feeling like you’ve been ripped off.
Joy Phillips-Johnson
I went in for body work due to another vehicle causing a collision with my vehicle. I was Pleased with the body work and was so happy to see that they cleaned the interior. I am a busy toddler mom and was overdue for cleaning. This was such a huge unexpected help, and much appreciated!
Blaise Lehmann
I first took my car to Mobil One in Mundelein, only to leave with no diagnosis or fix, and an $800 labor burn.
Wizard Werks diagnosed my car almost immediately, and nailed the fix first try. The service writer, Sean, even stayed an hour late for me to be able to drop off the parts. They were friendly and communicative through the whole process. Smoothest, easiest auto service experience I've had yet.
Jackie Lewinthal
A tree fell on my car and completely destroyed the roof and windshield. Unfortunately, when I was 23 and signed up for car insurance, I didn't include comprehensive insurance so I knew this fix would be expensive and lengthy.
I reached out to multiple repair centers and most centers quoted me $5000+. With a car that is 10 years old, it wasn't worth spending $5k. However, Veronica from Crash Champions worked with me and quoted me a VERY fair price and was super helpful throughout the process. Veronica is very personable and she made my situation much less stressful.
Veronica was great but so were the entire Crash Champions team! The receptionist is super sweet and the mechanic who assisted me is awesome!
I highly recommend and will definitely use them again.
Oh and GET COMPREHENSIVE!!! Oy what a mistake!
hector franceschi
I recently took my '90 BMW 325i to perform maintenance and few upgrades. The entire staff is amazing and extremely accommodating. They truly care about you and your investment. My mechanic is Darek and he is beyond amazing. He listens to the customer and provides options and solutions when it comes to fix your car. He is always attentive, and respectful. Wizard Werks feels like family and their customer service and attention is admirable. Truly recommend it. You will feel comfortable the moment you walk in.
Jake Grant
Wizard Werks is fantastic! My car was hit by a truck and the left side was in rough shape. Freddy was able to fix the car in 2 weeks and it actually looks better than when I bought it. There was also some damage on the back glass from something that leaked in my garage and he buffed that out free of charge. Phenomenal customer service and communication throughout the process! I hope my car doesn’t end up in the shop again but if it does I know exactly where to go. Thanks!
Alex Ventura
Sean and Victor were very well informed on the issues with my Audi and diagnosed the car within a matter of minutes. They executed great work between one another and were very helpful in giving advice on how to go about the issue on the vehicle. The receptionist’s and the entire staff were very welcoming and provided great hospitality. This is the best place for foreign vehicles and great customer service in Chicago.
Karen Hickman
This was our 2nd or 3rd time using Crash Champions and we certainly wouldn't have gone back if we were dissatisfied. CC assigns a point person to your vehicle and, in our case, Ashley sent texts to keep us up to date each step of the repair process. The car was ready prior to estimated date too. Definitely would use them again!
Omar Uddin
Took my Mazda 3 for a left rear quarter panel dent repair and Wizard Werks did an excellent job restoring the vehicle! They washed and cleaned both the exterior and interior for no charge. Excellent customer service, Josh gave a very reasonable estimate that was much less than other shops, the work was done on time, and they were a pleasure to work with! Highly recommended.
Ps: my car was probably the cheapest car in their garage...it's a certified German service facility--but in no way did I get treated like the "cheapest customer".
Adam Tiouririne
Just returned from my single biggest repair at Wizard Werks after more than four years of business together. It doesn't usually feel good to drop thousands on repairs, and I expected to leave feeling a little bummed out. But I left with a huge smile on my face, because Karim, Nick, Lisa and the team paid perfect attention to every detail. Let's be real: Auto shops are rarely happy places. But if you can find one that makes you leave not just satisfied, but smiling, then you've found the right place -- that's Wizard Werks.
Lee W
A trustworhy and capable mechanic is worth his weight in gold.
Karim and his staff are, without question -- the best in Chicago. (If you are reading this, you know how difficult it is to find a good mechanic.) Karim is ALWAYS fair and honest and he stands behind his service.
I have been going to Wizard Werks for over five years now, first with a 1998 BMW 528i that looked and ran SHOWROOM NEW even after 16 years. In fact, Karim bought it from me and gave it to his father when I decided to get a new car because he knew my car was in excellent condition and would be for years to come.
I have used Wizard Werks for mechanical work, body work and detailing. One time when I brought the BMW in for major maintenance, they accidentally damaged the radiator. They replaced it at no cost to me and without incident.
Although my new car is currently under warranty, I continue to go to Karim for any work such as installing winter tires and detailing.
I don't understand the negative reviews on this site; what I do notice is that Karim reads these reviews and provides a thoughtful and thorough response to each one.. This tells me that he is extremely conscientious about the quality of his work.
So, if you are looking for someone you can trust your car to -- Wizard Werks is the place to go in Chicago.
Marcin Bugajski
I recently moved to Chicago from Toronto and it was hard for me to find a garage that I could trust with my car. I'm used to going to the same person for all my car needs so it was a hard task. The guys at Wizard Werks were awesome. They explained what was wrong, what could be done, what needed to be done, and what my options were. They were also not invasive or pushy, more so acted like consultants. And of course, the work they did on my car was great and is still great and working just fine (had transmission issues).
I can't comment on the cost of things as I'm not sure what the norm is in the area, but I can tell you its similar to what I was used to paying.
Highly recommend these guys. They'll take good care of you and your car.
Naj Shahid
This is an exceptional shop. I went here for body work on my Audi and Kareem and his crew provided exceptional service, at a very reasonable price and with very fast turnaround. They provided a fair estimate which was much lower than dealer recommended shop and did high quality work in a fraction of time that the other shop quoted. I highly recommend Wizard Werks!
Tracey Farris
I had a really smooth repair experience because of the great customer service, excellent communication, and professionalism of everyone at Crash Champions. Jason was my primary contact during the process, and he was really kind, helpful, and easy to work with. Highly recommend!
Matthew Hammoudeh
This is a great place to have your car repaired without paying dealer prices! They fixed my Mercedes, both body and mechanical. Great work, great price, done on time, professional staff. A++++ won’t go anywhere else, highly recommend for anyone who needs honest and reliable work on their vehicles with great prices.
Kevin Van Eck
This is my second time using Wizard Werks for repairs to my SUV, and the second time I've been extremely happy with the results. First time was to repair damage to the tailgate where it had to be sanded, painted, blended, all of the things I have no idea how it works, but they did it and looked perfect. Most recently, someone rear-ended me, the bumper buckled and cracked, and there was significant damage behind the bumper. Luis helped me work with the insurance company (which wasn't easy this time) and he had my car turned around in just about 48 hours. Highly recommend.
Rebecca Kerschen
I have a great experience with Wizard Werks each time. They make time for me to bring my car in right away when there is a problem. They're clear about what things will cost and check with me before changing the plan. The office is very nice and easy to wait in. Highly recommended!
Angel Torres
My technician, Sean was fantastic. From the moment I was greeted and identified myself as a new customer they went the extra mile to make sure I felt comfortable and confident with the service. Add to this that they were SIGNIFICANTLY less than going to the Porsche dealer and what you have is a customer that will be bringing his car back again and again. Thank you Wizard Werks.
Mark Kallenborn
Friendly staff, very accommodating on scheduling. Worked on my car and found out needed a new radiator. Were able to do it all on the same day without prior notice.
Price was very fair compared to the work needed to be done and all with last minute notice.
Price was exactly as quoted and were extremely honest and upfront with me through the whole process.
Definitely bringing my vehicle here from now on!
Patrick Main
Great staff. My questions were answered honestly and in a timely manner. The responses were also in a manner that didn't make me feel belittled if my terminology was not exactly what it should be.
The work was excellent, as it was cleanup from a previous shops poor work.
The rate was acceptable, as it cut overall costs by 25% from the previous shop's high estimate and poor reassembly, when we choose not to get the work done there.
Defintely take your vehicle to Wizard Werks, they will take care of you.
Jessie Danrich
I turned over my Kia Soul after a fender bender and Wizard Werks took care of everything! The office, mechanical and body shop team were very friendly and answered any questions I had about the repairs. Bonus? When I picked up my car, the inside was all cleaned. Thank you! Great and professional business to work with.
Hasan Pasha
These guys are awesome! I had a dent the size of a melon on my Benz, went to 3 other body shops who quoted me around $500- $800. Wizard Werks did the job for only $150. They really are experts and great customer service. They had my vehicle finished in an hour! They had an expert guy for the job. 150% satisfied. highly recommended.
Valerie Stodden
We were extremely pleased with the body work performed, with Jason (our liaison), and with the helpful texts we were sent to keep us up-to-date with expected completion of the project. The job took longer than it would have pre-pandemic but we were aware of the difficulty in getting parts. Jason did a good job explaining the work involved. He was helpful, courteous and respectful.
jeremy paul
This is one of those places you walk into and have a warm greeting no matter who is working. The owner, his right hand man, or his assistant.
Quite literally I look forward to getting my car repaired because I always walk out of here in a good mood.
Just as importantly the work they do is top of the line. When A repair shop is filled with high-end sports cars you kind of get the feeling they know what they're doing and they do.
I have had mechanical and body work completed here and both times the job was done right the first time.
Final thoughts on Wizard Werks... speed of service. They have enough staff to turn your project around quick. The owner is always there insuring things are running well which just reinsures you even more that you won't find a better shop in the city.
Greg Widerski
Best around! These guys rock! First and foremost they put the customer experience and customer service at the center of everything they do; from your first interaction with them, to their staff and top notch facilities (WIFI, Water, Coffee, comfy chairs/couches, work space).
They also understand what needs to be done to keep your car safe and protect your investment. They perform their estimates with integrity and cost consciousness in mind. Their services are almost always delivered on time or early, at or under the estimate, and with a nice wash to your car.
Finally they are a locally owned family business; great people run/own the business with outstanding integrity and business/personal values.
Highly Recommend for your auto repair and body shop needs!
Maciej Kurka
My clutch failed again on my Mini Cooper. I had 3 new clutches put in by the dealer during my warranty period for free and when my warranty expired I brought the car to Wizard Werks. The wizards suggested different clutch (stage 2) and helped me with the cost. I never ever had a nicer experience anywhere else. Good people. A+
Colin Roper
Sean was awesome, honest and straightforward. Pricing was competitive and better than going to dealer. Without much notice, he was able to repair my hvac system and replace brakes all in one day. This was very helpful as my family only has one car. Thanks again for everything. I will be giving my business to Wizard Werks in the future!
Marla Gonzalez
Staff was very helpful and professional. Kept me updated of my car repair process and the final bodywork looks really good. They matched the paint perfectly; I'm really satisfied with my experience here. Would definitely recommend
n. erickson
I've had work done here a few times and they always do a great job. Kevin is so helpful and friendly. He always takes care of me, which is why I'll keep coming back. I definitely recommend this place!!
Hudson Fargher
Awesome shop. Last month I banged up my Porsche Cayman and wanted only a top-notch collision center to handle the repair. A friend recommended I call the owner (Karim) of Wizard Werks, so I did.
Long story short, they repaired my Porsche for less than other shops quoted, and it looks like brand new... you can't tell I had an accident whatsoever.
Now I'll be taking my car there for maintenance and future service, as I'm convinced these are the best guys around. Thanks again!
John Gutman
I have been bringing both of my high performance vehicles here for years (BMW M6 and Porsche Cayenne Turbo S). I would not trust anyone else in the city but the manufacturer dealership ONLY if they are under manufactur warranty. Once your out of warranty, a place like Wizard Werks is AMAZING. Darek is knowledgeable, honest and accommodating. Anytime someonething comes up I’m in to see him within 24 hrs. The pricing is always fair and the services is top notch. I picked up my Porsche today after hitting a pot hole and needing an alignment and 4 new tires. My car was filthy when I dropped it off due to weather but when I picked it up it was spotless. The girls at the front are amazing too. Shout out to the BEST!
Thanks Darek and Wizard Werks!
Christine Huzenis
Freddy was very thorough in explaining the work that needed to be done on our car. He was so confident about the work they do, he offered to give us a tour of the body shop. No other body shop we had visited offered this to us. We were impressed by his confidence and friendliness of everyone we met at Wizard Werks. Freddy kept us informed through the whole process and we were very pleased with the repairs on my Audi.
Matt Kosovec
Absolutely amazing service.
Got deep, metal gouging scrapes from a cinder block wall fixed on my new S5 in 5 days and looks completly like new. They blended the paint perfectly, filled in some body, and repaired detailed lines so that I cannot even see where the repair was made - even up close.
Fair price - similar quote to competition - and for this quality you are absolutely getting you money's worth.
Tyler Warble
The entire team at Wizard Werks is not only thorough and detail focused, they strive to go the extra mile to ensure customer satisfaction. I would recommend to any and all!! I’m OCD when it comes to my cars and they are the only shop I use, I won’t even go to the dealership! Keep up the outstanding work!
Andrew Reeves
I’ve been having my car serviced for major and minor repairs at Wizardwerks for about 8 years and have always been very satisfied with their auto service and great customer service. The quality of their work is very consistent.
The owner Karim and service Manager Sean Au are very personable and knowledgeable and will explain and answer any questions you may have about current and future repairs. Don’t go to a dealer—see Wizardwerks first—you won’t be disappointed. Highly recommended!!
Daniel Bunny
I can't say enough about the professionals at Wizard Werks! We were traveling through Chicago when we had an engine overheating issue on my BMW 5 Series over the weekend. I brought the car in first thing on Monday morning without an appointment. We had to have the car repaired that day so we could continue our trip. They completed the repair by 1:00pm even though they had a full shop with regular customer vehicles. They assured me that those customers would also be taken care of and I have no doubt they were. They even had the exterior and interior hand washed. I would recommend this shop to anyone and wish they had a location in my area! THANK YOU!
Jim Green
I was planning to take my car into an auto repair shop on the far north side to have some very serious rust problems with my 2001 MB S430 resolved. In the meantime, windshield solvent began leaking out as fast as I filled up the reservoir. For the past 13 years, I blindly had my Benz dealer handle 100% of my repairs and maintenance. Knowing that I would have to leave my car overnight at the dealer and pay dearly for what I felt would be a rather minor repair, I googled "auto repair shops" in my neighborhood. I was pleasantly surprised to find a shop a couple of miles away. As I always do, I read the reviews before making the decision to take it in for repair. I was blown away by the number of five-star ratings and the complimentary comments about the owner, Karim, his staff, the quality of their work, and the highly reasonable pricing.
When I took my car into Wizard Werks, I asked one of the lead employees, Josh, about the possibility of having my rust problem worked on. They would have to disassemble the doors in order to see the extent of the rusting, which turned out to be beyond repair - all four doors needed to be replaced. This was the suggestion that the Benz dealer, from which I bought the car new, had given to me when I first reported the rusting out of the base of all doors about eight years ago. Josh was very professional, and gave me an very reasonable estimate, approximately one-half the price quoted by the dealer's service center 8 years ago. In addition, there was extensive rusting on the front side panels and trunk, that needed to be removed. Again, because the rusting was so severe, too much of the metal was missing to make repairs. So those parts also had to be replaced.
Today, I got a call from Karim, who said that my car was ready. When I arrived, he, along with two of his bodywork employees, meticulously went over all of the work that had gone into reviving my dilapidated S430. Awesome!!! It has to be one of the best looking 13 year-old Benz on the road today.
I found Wizard Werks to be a highly reputable operation, with employees who are diligent, knowledgeable and proud of their work. Karim and Josh were honest and more than fair in assessing and resolving my rust problem. Thanks! Jim Green
Khalid Hasan
After I received an estimate from the BMW dealership, I took my BMW for service and repairs to Wizard Werks. Wizard Werks beat the dealership's price and did an amazing job at repairing my car. The customer services was amazing and they went above and beyond to accommodate me.
Zuriel Eustaquio
I love bringing my bmw to crash champions. Victor is my favorite mechanic gets it done and right every time! Ashley in the front is a great help as well very professional. Place is very clean especially with this virus going on everyone had a mask on I felt safe to come in and bring my car for some service.
Christie Kidston
My review is specific to the service and attention I received when I took my car in for service last week and then again today. I had an oil leak which was fixed (or so we thought). After driving it again the same "turn engine off" light came on which caused me to have to pay for another oil change in the suburbs in order make my car drivable back into the city. I subsequently brought my car in today and Derek (sp?) was very focused on making sure they fixed the issue while I waited, he was not only accommodating but actually proactive in reaching out to me to schedule a time to come in. They explained everything that they were doing, were quick and extraordinarily friendly and they also refunded the extra oil change. I definitely have confidence in their ability to service my car and manage situations when they don't go as planned and will be going back for ay other service my car needs. Karim as well as the women at the front desk are very very friendly and informative as well!
Franky Rivas
Brought my car in 8/14/18 ..great facility..first rate.
Time spent was short and within a busy week and within the time the repair and diagnostic takes ..
Really cares and concern on your car. Great price for imports considering the time and labor.
Will be a repeat client for years in the future for regular maintenance and any future purchases.
Highly recommended!
Haron Nasery
Wizard Werks is by far the best automative collision shop in Chicago!! I recently got into a car accident and took my car to get repairs/body work done. They provided exceptional service, a reasonable price, and quality work! I expected my car to be at the shop for roughly two weeks, but it was done in a COUPLE OF DAYS! I was floored! Wizard Werks, two thumbs up!!
Steve Dybedock
Tremendous customer service including explanation of proposed work, estimated time til completion, continuous communication through the project and finally, work done two days ahead of plan. To top it off, the paint work looks flawless. The treatment at Wizard Werks sets a very high bar for the auto care industry. I look forward to bringing them more work.
Annette Jones
Where you want to go to have your repairs done Collision, Bodyworks, paint, work great customer service, people who care. Had to get my car replacements, and did a great job.
Saad
Excellent customer service. They did an absolutely amazing job repairing my Benz. Freddy was very professional and immensely helpful throughout the entire process. I live an hour and a half away but would only bring my car here due to my prior positive experience with them. I would definitely recommend them to anyone!
Brendan Balfe
Can't say enough about these folks! I'm new to car repair and Jorge was thoroughly professional, explained everything going on with my car very clearly and made sure my insurance money went to the best possible use. Professionalism, great value and high integrity. I will be going back!
Claire Tulloch
Can't say enough good things about Wizard Works! They have always been efficient, attentive and very fair/honest with my car. They have never pushed any service that they didn't think was necessary and sometimes even said it wasn't worth it. My car is old but is still running extremely well thanks to these guys!
Jennifer Steele
I’ve been taking my car to Wizard Werks for the past 6 years and always receive excellent service. They gave rescued my car from being totaled twice and so there is nowhere else I would think to bring my car. The team is definitely one that cares.
[email protected] Gunia
First -- I don't give reviews, but these guys are really special! I was victim of a "smash and grab" on a Saturday night and needed to return to Jersey by Tuesday. My Insurance Co. couldn't find anyone to replace window until Friday! I called Wizard Werks on a Sunday afternoon (around3), left message and Kareem (owner) called me back in 15 minutes, set up appointment for early Monday AM, ordered replacement glass, contacted my Insurance Co. for coverage and had me completed by 2 on Monday afternoon! This is a very professional and well run business that REALLY PUTS THE CUSTOMER FIRST!! Terrific experience. (This is the first time I've ever posted a review -- no kidding).
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Neo Acid
I took my 2012 Audi S4 to get some warranty work done. I needed to change some bushings on my control arms. At first I had a few hiccups but after speaking with the Owner (Karim), he squared away everything. This is my third car that I have taken to them. It's pretty hard to find an Audi mechanic that is willing to work on your car. Keep up the good work.
bradley ramsay
for some reason i get excited when i come here lol I don't know if its because of the jaw dropping red bmw thats always there looking amazing, or the fact that they are skilled at what they do. Not to mention the professionalism and friendliness of the staff...i found this place because i was tired of the "stealership" and back alley mechanics, so i went online and found wizard werks early 2017 on google maps. i had an audi a6 4.2 at the time that was acting up! they charged me less then half of what the dealership charged me and got it done in one day, and kept me informed every step of the way! not to mention they washed and cleaned the car for free!! so i have always recommended them to everyone! i recently bought a bmw 550i thats very temperamental lol so i gave it to them and when i recieve it back im 100 percent positive i will be satisfied! my cars will never be serviced anywhere else 💯😎
Michael DeFonso
I had a great experience at W^2. I gave a brief description of the issue. They took it, called an hour later with a reasonable estimate, it was fixed. I couldn't get my car and keeping it there overnight was no problem at all. No problems whatsoever. Much cheaper than dealer.
Walz Stinson
Ashley did a great job. Always kept me in the loop regarding the progress of my vehicle. They hooked me up in a free loaner! I would highly recommend Crash Champions to any friend or family member!
Victor Hugo
Throughout the entire 6 weeks that Wizard Werks worked on my car, I was never disappointed. I own a BMW M3 E92 that Wizard Werks returned to me in absolute perfect condition after an unfortunate impact to the front right of the car. Owning a high performance vehicle made it difficult to lend it out to a shop that I barely have any knowledge about...I just trusted my instincts from reading a couple reviews. Well, I'm here to say that Wizard Werks will definitely take care of any performance vehicle that needs restoration. Ennos Pereira is the absolute guy to go to if you have any doubts or concerns. A special shout out to this man is an essential as he continuously kept me up to date with the progress on my car as much as he could. Not only did he keep me up to date but he thoroughly explained any repair that I did not know much of. He took special pre-cautions of situations that could possibly be an issue in the future and took care of it to prevent them from ever happening such as replacing the entire air-bag sensor system just incase it was disturbed at impact. It is under my understanding that Wizard Werks will do everything by the factory book when it comes to these high performance cars. By no means do I mean that they only go full out on sport cars but they take great pride in their work no matter what car you bring to their shop. The fact that the owner-Karim is a BMW enthusiast only assured me in the sense that I finally have found a shop I can trust my car with. I trust the gentlemen from Wizard Werks to guarantee their work and that if I ever have any concerns, I can return to them with confidence in getting the job done. Again, a special shout out to Ennos, Karim, and the rest of the team. Wizard Werks, you did a fantastic job and I am very thankful for your service.
Mat Cashman
These guys are the absolute best in the city. Run RUN RUN, do not walk to Wizard Werks and talk to Karim about your car. If you are fastidious about your german ride and want someone who's attention to detail rivals your own about your car, get in to talk to these guys.
I had front brakes and some minor body work done, and I was more than pleased with the results and the price. Karim was awesome, sent me pictures of my car as it was getting prepped, sanded, and painted. Got my brakes done in 24 hours with great parts, and then sent my ride over to tempus auto spa to get it detailed. Talk about customer service! I was totally impressed with the quality and speed of the work, and better yet, the customer service was stellar. Once again, these guys are the best in the city. No need to go back to the dealership for service. Thanks again Karim.
Kathryn Spingola
I was rear ended and during this already stressful time after an accident, Kevin made my life easier. He kept me updated regularly and explained things patiently. Highly recommend.
Darrell Williams
I get both my cars serviced here and have done so for years. This is a well-run organization that keeps customer service as its North Star. They tell you the issues, offer alternatives, recommend priorities and execute to the client’s direction. Any surprises in the final invoice are positive to the customer.
John A.
Had an effortless experience working with Darek and Wizard Werks. See I am no longer bound to the dealership's service, I'll be bringing my car here for its maintenance. The team keeps you updated and I appreciate the professionalism. Keep up the great work!
Pathik Shah
Excellent independent shop and much more reliable than the dealership. I used to visit Motor Werks BMW in Barrington, but I noticed with their recent expansion in service they lost their focus on the customer experience and their attention to details. Additionally, I've noticed at the dealership they don't take the time to actually diagnose the issue, instead they just blindly replace components and hope the issues doesn't repeat.
I heard of Wizard Werks from a friend's positive experience and decided to check it out and wish I found out of them sooner....why?
1. They have service advisor's that actually care and have the background knowledge on the issue...i.e. they're involved throughout the whole repair process
2. Attention to detail is excellent and actually take the time to follow up to ensure the issue was corrected
3. Honest - instead of rounding up labor times to the nearest hour, they charge you only on the time they spent on the vehicle and will try everything in their power to be as reasonable as possible
4. Prices - they're very transparent on their estimates so there aren't random "service fees" or "shop fees" that you won't know about beforehand
All in all, whether your car is under warranty or not this is the best place to go to service your European car(s) in the Chicagoland area.
-Pathik
Teri Birch
Don't waste your time going anywhere else. Karim and his staff are very professionally and knowledgeable. I know if they recommend work done on my car that my car needs it. They never try to sell me on work that isn't necessary. I hate the audi dealership. They are always telling me I have a million wrong things with my car and want to charge me 4K and then i'll take it to WW for a second opinion and they can do the work for half that amount! Seriously everybody, don't waste your time going any where else!
Eugenia Bryant
It was a pleasure to work with Wizard Werks. Freddy was thorough and professional in his supervision of my repair - considerate and responsive to all my concerns. The front desk staff were charming and also helpful and considerate. The repair work was superb. Grade A+, for sure!
Nicholas Hill
I've had work done twice at Wizard Werks and both experiences have been extremely positive. Karim goes above and beyond to provide solutions! I brought my car in most recently because I thought I needed new brakes and new shocks. Turns out the steering rack assembly was barely still attached and several bolts were stripped or missing. It initially looked like it was going to need replaced which was several thousands of dollars. Karim was very upfront through the entire process and it it turns out the original parts were able to be repaired and reattached safely. I was only charged for two hours of labor. I'll definitely be back again!!!
Jeffrey Tschiltsch
Took awesome care of our 20 year old Jag when a truck crunched the door and quarter panel, it's perfect!
Jordan Fisher
Always pleased with service and professionalism at Wizard Werks. Since finding them a few years ago, this is the only place I take my car. They also installed a trailer hitch on my car for a bike rack, which I know isn't a standard request. Can't recommend them enough.
Kashif Aqeel
I've been going to Wizard Werks for over a year now and each and every time I have come back a happy camper.
Karim and his staff are very professional and extremely knowledgeable about BMWs and all European makes. They get the job right every single time and save you money too.
Highly recommended!!!
Michael Kryger
I wanted to restore my 1983 BMW 320i (I'm the original owner) and after looking at various restoration stops, I decided on WW. Karim (owner), Luis (service manager) and Chris (body shop technician) were my 'team'. I received a competitive cost estimate from Karim and spoke with him (and Luis) about the restoration process and was comfortable with their knowledge, attention to detail and appreciation for vintage cars. Throughout the process, Luis communicated with me via email or phone calls, sent me pictures of the restoration progress and pictures of additional restoration work that was 'discovered' once the car was disassembled. I was invited to visit the shop (I made a few) to see the progress and assure myself that the additional restoration work was needed.
Of particular note were the challenges that are incurred when restoring a 35 year old BMW. Finding OEM or replacement parts, fabricating or repairing body parts when parts are no longer available, upholstery repair and reassembly to 'like new' condition were all encountered and SUCCESSFULLY completed to make the BMMR look, drive and feel like new.
Very pleased with Karim, Luis and his team. Karim is a 'man of his word'. The restoration was well worth the time and cost
Moe Guiragossian
WiZard Werks is not your typical auto repair facility...upon entering the shop your welcomed by staff las if you have been coming there for years. It's big clean and very comfortable to sit and wait for repairs to be completed. They are also very fair priced and the mechanics are very knowledge. I don't trust many people to work on my cars but I do feel very comfortable dealing with Josh and Karim at WiZard Werks...if You are in need of a great body or repair shop for your European cars you can trust the guys at WiZard Werks..
Sam Welu
I was unsure about a clutch that I recently had put in at the dealer. I called these guys up and they were interested in looking at it. Dropped by and immediately we were on the road testing it out. They seemed confident in assuring me that there was nothing wrong. My clutch apparently had a longer than usual break in period and about a week later the engagement was as smooth as could be. Loved how this felt like a neighborhood garage wth trustworthy mechanics.
Joseph Geddes
Great job with my service. Just dropped my car off before work and picked it up good as new. I was running late to pick up and they waited after close until i got there. Nick Cardoza is the man! He walked me through everything i needed and made the experience seamless. I will definitely be going back in the future for my auto service needs
frederick dunson
This was my first appointment at Wizard Werks and I received great service ! Got my car back at the specified time and exactly for the amount quoted. Will go again when I need service. Thanks for taking good care of me Nick !!!
Liam Voris
Wizard Werks is a great service. My technician Magus Prospero was a huge help to my car. My muffler had fallen out and all he did was yell "HOCUS POCUS!" and my car was fixed! Love the uniforms by the way. The robes and ash staves are a really nice touch to the establishment. I also appreciate the complementary toads. Thank you for everything Wizard Werks!
Douglas McKeever
Return visit with 2006 Mini Cooper, price better than dealership and results on the work done as good as what one could expect from the dealership.
One disappointment was that one of two main reasons I went in was to diagnose why I continued to get a flat on one of the tires. The diagnosis was rim was fine, tire was fine (but worn) but not sure why it loses air. I'm still having to put air in the tire still. Maybe I should go to a tire store. I also wanted to fix or replace the arm rest in the center between the front seats. That never got completed or explained as to why that went unattended to. Still, Karim will always follow up and rectify concerns so this is not enough to not return to Wizard Works. I am heading back with my GL450 for service, see you soon!
Junqi Zhuo
On my vacation to Chicago, I bounded my car on the bridge fence and caused the left front tire fully damaged and also the suspension. The damage is limited to the wheel and suspension but still quite bad. I found this auto shop with good reputation online. Bobert take a close exam on the car. We discussed for quite a while to make a feasible plan to repair the car in a limited time and budget. Thanks to Alex the mechanics, he put hard work on this car and manage to repair the back to the state before the accident. He also explained to me what is the potential issue I need to look after in the future. With the car repaired, I successfully drove 350 miles back home. Will definitely recommend this shop.
jeff feeney
Karim is the best! I drive from DuPage, to have all my BMW mechanical service performed. He has instilled a high level of professionalism and attention to customer service. All of his staff are both caring and competent. A 6 star facility with all of the latest tools and mechanical systems, enabling precision & economy to be delivered with every service and/or repair.
Amanda Swendsen
Great experience with Wizard Werks. Completely transparent about pricing, very thorough communication and efficient work. What else can you ask for in a mechanic? Would highly recommend!
Maria Sanchez
Love my Wizard Werks !! Owner and Team of mechanics are the best! Their prices for repair work is very reasonable. I recommend Wizard Werks for your car repair and body work.
Reggie H.
I've been told that their the best!! Haven't seen my car yet but I'm pretty sure they'll impress me....
Jack Beredjick
Crash champions were professional, punctual and polite. They promised quality workmanship and over delivered. I am quite pleased. Bravo and thank you. And the timely updates on progress were a nice treat too.
Dongwei Cheng
This is my favor BMW repair shop. They always told me what is necessary to fix, what I shall keep eye on and no push. The BMW repair cost is always a issue, but these guys gave me fair price compare to other shop, and more Important, they got job done well. The owner is very nice too.
Thank you
K L
Thanks to Derek, Karim and the folks at Wizard Werks for quickly repairing the external pop-out hood handle on my car. Just before Chicago's polar vortex, I tried to pop the hood (to refill window washer fluid) and the handle snapped off -- so I couldn't access at all. Was a bit frantic.
Derek fixed/replaced with an OEM part within the hour that afternoon. Grateful for the same day repair and labor rate (much less compared to the dealer). Thanks Derek & Karim!
Lynda Prince
Gosh were they ever quick, professional and my car looks better than new! The insurance company made them use a refurbished bumper to replace mine instead of a new one, but you can’t tell, they did such an awesome job!
Terry
I needed brakes on my BMW X5. I shopped around and got quotes but none beat the service and price for the Brembo OEM brakes I wanted for my X5. I also brought my Mercedes C63 AMG to get body work done due to a small accident. They did a flawless job on the repair that not even the Mercedes dealer was able to spot the repair!! I will bring all my cars here from now on if I have any mechanical or body work needed on all my future cars.
Steven Birch
It’s hard to find a good auto body shop in Chicago. This place surpassed my expectations. Quick in and out and repaired our Durango ahead of schedule.
Siddhanta Wiederhold
Great job and very nice workers. Juan is the best and super helpful!
Lisa O'Keefe
Wizard Werks is pure Gryffindor mixed with a bit of Ravenclaw. If this confuses you, let me translate. They are honorable, knowledgeable, and work hard to do the right thing for their customers and our vehicles. After my dealer warranty ran out, I immediately switched to Wizard Werks and am so glad I did. Everyone is wonderful. I appreciate how Rob never mansplains to me. Natalia is the best. Just the best.
Bill Crowe
Recently had a vehicle in for a Pre Purchase Inspection Sean was very helpful and was able to answer all of my questions. He provided picture showing an overview of the vehicle and all of the issues he found no matter how minor. He provided better service at a better price than Lemon Squad. These guys know there stuff and really care.
Irena Story
Having had bad experiences with Gold Coast Autobody & Euro Collision, I decided to ask my Mercedes Advisor for a 3rd recommendation, ie- Tim Murguia’s - Wizard Werks. Wizard Werks customer service team was REAL time, courteous, professional & empathetic. I was given a play by play on process, parts, and turn around time. Everything was carried out with painless precision. Hands down, Wizard Werks was truly a magical experience!!!
Wichuda Cleary
Staff was very professional. Facility was clean. I needed transmission service done on MB e350. The quote was very reasonable compared to dealer. Work was done on time. Would definitely go back for schedule service.
Julian Delos Reyes
Every time I bring my car in, it is a great experience. The team is always kind, helpful and extremely reasonable. Rob always gets back to me and makes me feel like I am being taken care of. I no longer live in the city, but I still bring my car here
Benjamin Nemec
My wife and I own a BMW and Volvo and we always save big $$$ when we go to Wizard Werks. The owner (Karim) is honest and gets the job done fast. I will never go to the dealership again to get my car fixed. Karim is the man.
ChicagoMike
Dont take your Land Rover to the Dealer - Take it to Wizard Works!!
I took my Land Rover Discovery to the local Land Rover dealer for a brake job and some basic maintenance. OMG the dealer wanted to charge me 3 THOUSAND dollars. I dont need to tell you the name of the Chicago Land Rover dealer because there is only 1 of them. Just because there is only 1 Land Rover Dealer in Chicago they think they can rip us all off.
I did some research and found that Wizard Werks repair and service all European auto brands including Range Rovers and Land Rovers. I called them and talk about my situation and what I needed for my Discovery. They were totally honest on the phone, looked up some parts and gave me a price that was WAY BELOW the price the land rover dealer gave me that same day for the exact same service.
I brought my car in that day and was met by the owner who wrote up the repair ticket and answered all my questions. I asked them specifically if there were going to use Land Rover OEM parts for my brake job and repairs and he assured me they would. He even went as far as telling me that he would save the brake pad and brake drum boxes and show me them and the new parts on my car when I came to pick it up.
It took 3 days but when I came to pick it up, he remembered what he told me and showed me the parts boxes and even had the mechanic leave one of the tires off the car on the lift to show me my shinny new Land Rover OEM brakes.
These guys are the real deal. Its hard to find an honest auto repair shop in Chicago but its obvious that Wizard Werks is interested in my business over the long term and they run an honest business! How do I know this.... because the owner told me this when I was paying for my repairs.
Save your money and STOP going to the Land Rover dealer. Wizard Werks knows their stuff and will hook you up!
CJ Frey
I went to Wizard Werks due to their high reviews on Google and Yelp. I was not let down - great service, my car was fixed the right way, and they even detailed my car so it came out looking better than how it went in. Will go back to them in the future when needed.
Annie Ward
Very friendly and accommodating service! They called to discuss the work that needed to be done for my tune up, and provided thorough information to enable me to make decisions in regards to my vehicle's maintenance.
Maureen Keilman
They repaired my car in a timely manner, and fought hard working with the insurance company to make sure all parts were Audi. Great customer service and pleasant to work with. Very reliable, truthworthy shop!!!
Adam Lucey
Such a reassuringly professional, well-run facility. I brought my VW Passat Wagon in at short notice to have my wipers switched out and the case was handled with care by Rob. Looking forward to my return visit in March and onwards. Thank you again - keep it up!
Emory Sangster
Kept me up to date at all times on the status on my vehicle. They did an amazing job.
Kris Gebhard
Great attentive customer service, made my insurance claim a breeze, let me know via text when the vehicle would be ready and it was ready a day early.
Pat Ryan
This is the only place I go to for mechanical work on my vehicle. The quality is good and the turnaround time is excellent. I moved on from several places that I did not like and have been very satisfied to find Wizard Werks.
maz chadid
I've been taking my BMW Convertible & Lexus Hybrid SUV to Wizard Works for few years; they have expert & friendly staff and their service is always quick - the best part is their prices are always better than any dealer; highly recommended
Keith Jenkins
Wizard Werks does excellent work and their staff provides great service. I highly recommend them for premium car repairs at a good value!
Elvis Llapa
Came into the office and a very warm welcoming from Ashley and Lisa , Kevin was my advisor and was very informative , everyone is very nice and helpful.
Definitely recommend this body shop to anyone for their body work or mechanical needs.
Neil Hudson
These guys are as honest as they come. Whether you know what is wrong or not they will tell you the truth and let you decide how to proceed. I've taken my car in because of a scrapping sound coming from underneath the engine and they put my car up on the rack, hunted around for issues and then told me it was a couple of screw mounts that needed tightening. They didn't charge me anything and I was out of there in 20 minutes.
Greg Miller
Responsive staff, knowledgeable mechanics, and overall an honest business that does good work! They took care of my Audi A4 and I'll keep bringing it back.
Chen Ben
Brought my car to the shop and was greeted immediately and Dean helped me with estimate and coordinated with my insurance company, my car was ready in 4 days and looking good again!! Great service and reasonable price.
Nick Bohlsen
Had a great experience, Jason and Kevin were great to work with. Looking forward to going back and getting the rest of my car fixed up!
Jesse McKee
Good price for the services (oil change, tire rotation) but had to wait quite a while since they didn't have filters in stock. Will be back though and will definitely get other work done here as well.
Bob Schiller
Everyone was great to work with and very understanding of my situation. They also accommodated a few requests of mine. It's nice to have people answer the phone and have answers for you the first time you call so I was very appreciative of that. I would have no hesitation having them provide body work for me again. Thanks!
Brogan Boone
They were quick, professional, and very friendly! My car was spotlessly clean when I picked it up and they fixed the body damage perfectly, no problems. Would definitely recommend!
Ricardo Regalado
Rob at the shop is great, he cares about your car’s needs. Always responds and goes above and beyond with service. The whole team there really does approach business with a customer first approach.
Rubecca Hasan Shahid
I got my audi repaired with them and they do a pretty good job. Honest people and are not looking to double up the budget unlike a lot of other body shops I went to.
Michael Simon
I couldn't be happier with the outcome of a total rehabilitation performed by Wizard Werks on my 22 year old 1995 VW Cabrio. From the complete mechanical overhaul to the immaculate body work and mirror like paint job.
Nicholas Dolan
Sean is the best - he is always up front and honest about what needs to be done now, and what to keep an eye on. Doesn't charge you anything more than what needs to be done. Highly recommended - I won't take my car anywhere else!
Fred Brown
Having my Son's Mini Cooper serviced, i notice BMW, Audi, Porsche also being serviced. I think my Nissan 350Z will be right at home at Wizard Werks.
Lisa Wiederhold
My car looked great after the repair from it getting rear ended badly. I’m so happy with the results and the team there are nice and efficient.
Jason Davis
Everyone was very polite. They also communicate very clearly and after they ran the diagnostic on my vehicle followed up with details and pictures of exactly what the issue was. Great service all around.
Geno Petro
EZ to set up an oil change appointment for my 2016 CLA 4-Matic. Work was completed in about an hour, under $100. Going back Monday for brakes.
umang kapadia
Everyone was super great and very friendly. They did a great job of giving updates along the repair progress. No issues, highly recommended!
Antoinette Davis
Best service I’ve ever experienced. Amazing work they got my car looking brand new again, great customer service and best prices on labor cost. Couldn’t beat it.
darcel jackson
Great body work. Excellent service. Freddy keeps you informed every step of the way. Very knowledgeable. He even made me aware of a recall that was helpful. Freddy, thanks a lot.
Frank Jauregui
Very welcoming and courteous. Service was quick and professional. First time taking my Benz in for an oil change and this will be the place I use going forward.
Mike Putziger
These guys are the best - great service, polite and helpful staff, cannot reccomend them enough. Shout out to Darek who made sure my car was ready in time to catch my flight later in the day.
Faith Walk
Great vechicle repair work and customer service. They are transparent about repair needs no hidden agendas. Easy to work with and clean shop. Very glad I found them.
Tad Wilson
Fabulous experience - customer friendly - I can highly recommend them. My insurance company recommended them - I just had to pay deductible . So much better than the local dealer
Chris Alfano
Car looks good as new. Kevin did a great job keeping me informed and updated throughout the process. Very professional and no-nonsense.
Nat Martinez
Great service, car looks like new. Staff is friendly and next door to enterprise car rental which is ideal when insurance is covering cost of rental.
Matt Mitchell
Took my car in to have a few body modifications done, great service, fair price, quality work. Would recommend and will use again
David Fry
Crash Champions Collision did the work well and I have no complaints about that aspect. The projected times for completion was a moving target that moved 3 times.
Shirley Sawyer
Repairs needed explained in detail. Service Advisor called as repairs were being made when additional services were needed or not needed. Nice amenities in waiting area....very clean and inviting. Service area very clean and organized.
Lauren McKeague
Ask for Freddy, he rules. Nicest, most helpful and timely people in the game. If your car needs work I highly recommend Wizard Werks!
jacqueline jackson
Great work very nice people to work with.
Carlos Segura
A huge thanks to the guys at Wizard Werks. They saved me in a bind, instant turnaround, great service and extremely reasonable fee. So glad I found these pros!
Andrew Storch
Ashley in customer service was very helpful and communicative throughout the process. Workmanship looks great, would recommend this facility.
Robert Wincek
I got a notification from one of my Land Rovers in myCARFAX that I serviced it here in the past year.
Not sure what vehicle, but I don’t remember complaining.
xiaodong Ge
The car is perfect after revises.
Bryant
Great work. Friendly staff
Leticia Ransom
I’m elated to get ALL the work I needed done, same day at a fair price. I appreciate the friendly, professional staff. Thank you!
Liza B
They took care of my car.
Ana Villarreal
I have always taken my cars to this place since they do a great job, they are efficient and kind staff.
Greg Jones
When my driver's door would not lock on my X5, I took it to the dealership for an unsuccessful repair...Wizard Werks repaired it in a couple of hours...Greg
John prater
The workers were very cordial and nice, on time service.
Rick Smoove
Top Notch high-end Auto body & repair great customer service to boot! They treated my car as if it was theirs.
Martin Medenica
No one likes taking a vehicle in for service, but when it is required it's nice to know that prompt, professional, and friendly service is available at Wizard Works.
Bart Zimmerman
WW has always been a great shop. Their service and customer experience is great! They care about the customer and it shows! Thanks for being a great company WW!!
Andrew Corvera
Great shop all around. Every person that works at Wizard Werks is a pleasure to talk to and the service they provide is on par.
David Blackmon
I trust my Volvo at this garage and will do so with my other vehicles in the future. Honest, quick and thorough.
Tim M
Very nice people from the owner to the front area and back. Very professional and honest. Helped me out with jaguar skr. Highly recommend.
Mike Fleytman
Great owner and staff. The team went above and beyond in taking care of everything. They really care and pride themselves on doing a great job. Would highly recommend!
Michael Giannopulos
These folks are awesome, the best service all around. Unfortunately I’ve used them 3 times in 3 years for bodywork, every time they have done a fantastic job, efficiently and on time!!
Mary Richardson-Lowry
Responsive. Timely. Courteous. Excellent performance. I had an outstanding experience and on that basis I highly recommend Wizard Werks.
Tatiana & Arshish
Always good service and the work done very well. Oils changed could be less expensive but otherwise my cr is always ready on time.
Terry Walsh
Great service for my Audi - they are so helpful and attentive, with reasonable pricing as well.
Anthonie N
Ashley is the best and answered all my questions. Even got my car back faster than I expected. Thanks Ashley. 😊 …
Ashley Soffietti
When someone had broken into my car not only was the service exceptional but they were very understanding.
Brian Dietmeyer
These Gus got me in same day, did great work and at fair prices. I highly recommend them!!!!!
mariela de la torre
Love this place, they had my car done before the due date and they did an excellent job
Sylvia Allen
I can't imagine going anywhere else after having my car serviced here!! The price didn't change after it was quoted and my car was ready just when they told me it would be!
Franco B
Karim and his team are professionals that take great pride in their work to make your car beautiful again
Fangzhi Z.
Great customer service. They have a nice lounge for you to wait. Definitely make an appointment before going.
Dianna Stencel
I have been going to Wizard Werks for years. I have always been taken well care of. So happy to have found this place!
Rose
Great. Friendly, attentive, place was clean. Just body shop smelled of paint, of course.
Hye Yoo
Excellent service and reasonable price!!!!
Allstaff members are friendly and professional. Specially Derek is my best guy!!
Anand Shah
Excellent work from professionals who know what they are doing. All my bmws and porsches are serviced here.
Gregory Harris
High Quality work, both body and mechanical. Excellent communication as well. Would recommend to anyone.
Danny Schur
Did an excellent job fixing up my car! Worked well with my insurance.
Ethan Seery
If I could give them a higher rating I would. Tremendous service and incredibly transparent with quotes and pricing.
Kathryn Robinson
This shop does very good work!
SB
I would definitely return to Wizard Werks as well as recommend them to others.
Kelsey Myers
Wizard Works is great! Always great service and you can trust them!
Robyn Alexander
Quality work and excellent customer service
ryan gough
The staff was very polite and they do great work.
Yeny Fernandez
Great job
Kerri Curtin
I was overwhelmed by their kindness, integrity, professionalism and expertise. I highly recommend Wizard Weeks.
Paul Matylonek
Professional, on time and my car is as good as new.
Edward Marut
Work done correctly and as promised. Progress reported on a timely basis.
Michael K
Great shop bring your highline here and not get screwed over. Bodywork n mechanical u will live it
Patrick Irvine
Courteous, thorough, and fair price. I will never go anywhere else for my Mini.
Jessica Chandler
Very helpful and keeps you updated
Norman Lee
Good service and the repair jobs was well done!
Den G
Great place to have your car repaired.
Margaret Posh
Excellent team. Sean is great. Follows up with all details. Thank you WW!
Marco S
Very reasonable prices and stellar service. Honest employees with honest opinions. Will go back again
Gordon Weis
10.17.17.. Great service, Fast turn around. Excellent repair job..
Hendrika Klimovic
It was good service.
Praveen Darla
Great service.. Better than the dealerships.
Rohit Puranik
Quick easy visit. Flushed brake fluid, very transparent
Paul Fina
Great service, I appreciated their attention to detail.
gene jackson
Did a good job. They finished on time.
N Q
AMAZING JOB AND SUPER EASY TO WORK WITH.
Vivek Girisan
This place is amazing. Best technical knowledge and customer service ever
Tobey Taylor
Great work and super nive people work there..
Tom Prusinski
As always impecable results and utmost honesty .
Danny Mancuso
Great service from a knowledgable team of enthusiasts.
Simone T.
Great job and quick turn around!
Michael Colletti
Fantastic Customer Service and high quality work
Matt Heffler
They do great work.
Neha Parikh
Very competent friendly and professional.
Gbenga Oloyede
Nice job
Michael Darnton
Smart, organized, polite. A-1
ana guzman
Great service
Epifanio Diaz
Good
Paritosh Batra
Great job all around
Sean Kavanaugh
Very impressed
Jeff Krol
Exactly what you want in a place like this.
Clement lowery
Outstanding work
Matthew Ryan
Best in the business
Patrick Jenkibs
Great Shop
Jason Morgan Roberts
Great job!
Michael Hill
Grrattttt work
ming liu
Very good!
Alvin Carr
quality shop
David Young
Very thorough experience. Detailed business and kept me informed every step of the process.
Camelia Gutierrez
(Translation) Super good experience in this place excellent service I recommend it
(Original)
Super buena experiencia en este lugar excelente servicio lo recomiendo
Amadís Sánchez
(Translation) They did a good job but it took a week longer than the promised time
(Original)
Hicieron buen trabajo pero tardaron una semana más del tiempo prometido
Santos Vega Crux
(Translation) Quality works with the best materials and technicians. Well qualified
(Original)
Trabajos de calidad con los mejores materiales y tecnicos .bien calificados
Jared Miller
Gail Sussman Miller
Denise R
Jan G
Mikhail Vager
sc xia
erin walsh
Ibrahim Saad في حمى الرحمنwith allah