Reviews of Steve & Stacy's Servicenter. (Auto Repair Shop) in Charleston (West Virginia).

Steve & Stacy's Servicenter

136 Reviews

74 Comments

Auto repair shop

Auto repair shop

130 Virginia St W, Charleston, WV 25302, United States

Description

Information of Steve & Stacy's Servicenter, Auto repair shop in Charleston (West Virginia)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Steve & Stacy's Servicenter

Popular times

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Reviews of Steve & Stacy's Servicenter

Jayden Behnken

I am incredibly indebted to the hard-working staff here. Last night I hit debris in the highway which caused my car to blow a tire and begin leaking oil. When I arrived here early in the morning, they were very understanding and assured me they would strive to get me back on the road as soon as they could. Not to mention their ability to squeeze me in on what appears to be an already very busy day for them. I couldn’t be more appreciative for such a wonderful group of people.

Victoria Waybright

They were wonderful after a rocky start. I had a stripped bolt connected to brakes (something like that) & he said it would be 16.00 to evaluate and could be 50.00+ to remove old and put on the new. They never came back w quote but charged me the 16 and took care of it. I appreciate it so much. I'll be back! Thanks!

Bryson England

Went for an inspection. Had to replace the windshield wipers and bulbs in the license plate lights. Very thorough inspection. Took awhile, but it gives one peace of mind knowing the vehicle they are driving is safe.

Conner Blackwell

After my car broke down moving with my cat from VA to OH, the tow-truck brought me here. I was stuck in Charleston with my cat on a rainy day, and this shop squeezed me in to diagnose why my car broke down so I could figure out my next steps. The people here were incredibly kind and answered all of my stupid questions. The pricing was totally fair and I was amazed at how fast they worked. On one of the worst days of my life, I was lucky that the tow-truck brought me to this location. I appreciated them so much that I'll probably send them a Christmas card this year.

Patrick Adams

Great people very professional and honest would give them 10 starts if I could

Willem Botha

Travelling through WV, my family and I struck some road debris damaging a tire beyond repair. We were able to make it to Steve and Stacy's on the spare and they were able to help us out with a replacement tire and requisite installation services quickly and professionally. I appreciate their ability to support us in a timely manner as we still had quite a drive ahead of us. I appreciate that their support allowed us to continue on our journey without further concern and that, first and foremost, I could get my family safely back home the same day with confidence.

Sandra Wright

Best people in town, since moving to Charleston in 2016 they always have been caring, nice and honest. The do great work, have fair prices and help you on what they can to take you anywhere while your car gets fixed. I recommend Steve & Stacey's to everyone!

Chris Knighton

We were in WV visiting and my wife’s car wouldn’t start. I had it towed to a dealership and they told me it was a fuel pump and sending unit that needed replaced. They said it would be $1350.00. I called Steve & Staci’s and asked them for a quote for repair. They promptly called back and said it would be $550. Needless to say I got it towed again and had them to complete the work. Communication was great and they did the work on time. Highly recommend this place!

Paige Peterson

Tire was low on air. Went to 5 different places to get air in my tire with no success. Luckily, and thank the Lord, they offer free air! They offered to put the air in for me, and I told them that was not a problem, I could put it in. They stated if I still had trouble let them know. The light did not go off and considering I live in the country and stopped by 5 places this morning trying to get air, I elected to have them go ahead and check. They pulled it in right away, checked and cleared for me! With no charge! Thank you so much for the help and peace of mind! And for offering free air! :)

Marjorie Ford Johnson

A day after Hurricane Ida hit my home in New Orleans, I threw stuff in my car, pointed it north, and drove. When I got to my sister's house in Charleston, I knew the car should get the normal going over it would have gotten before I left (if this had been a planned trip). Steve and Stacey's got me in the next day, changed the oil, topped fluids, and checked the tires. I was able to continue my drive confident that all was taken care of. Thanks!

Center for Threat Preparendness

I bring both of my cars here. The people are friendly, the cost for services is good, they have a shuttle to take me to work while my car is being worked on. Work done on my cars is always done correctly.

Elizabeth Hartman

They were incredibly friendly, and they were able to take a look at my car on the same day I called them. When I (poorly) described the problem I was having, they understood what I was talking about, and they made sure I wasn’t driving the car very far to get there. (My engine could have overheated. Thanks for looking out!) They even asked if I needed a ride when I dropped my car off. As a young woman who doesn’t know much about cars, I’m mindful of the idea that some mechanics might try to charge me for services I don’t really need. Steve & Stacy’s didn’t do that at all. I went in knowing I needed an oil change in addition to the leak I’d asked them to look at, and they didn’t even try to sell one to me when it would have been legitimate. (I told them I already had plans for additional maintenance later on, so it’s not like they just missed it.) In fact, my bill ended up being much lower than I expected (like less than $20), and I barely had to wait. Overall I can’t recommend them enough!

The Bell Creek Band

I had an emergency engine problem on the interstate which prompted me the nearest service repair center or Steve and Stacys service. They helped me get a tow to there station, because I was traveling they worked me into the schedule and found a spark plug blown completely out of the engine. The not only were able to make the repair and had me on the road by the end of the day but the shuttled my around and the charge at the end of the day was extremely reasonable. They are trustworthy and very good people. I am very greatful and very very lucky to have found them. Very highly recommend.

Michael Vincent

Had a flat in Interstate. Had previously used Steve and Stacy’s so brought it there. They were very helpful, got the tire plugged and had me back on the road in less than 30 minutes. Appreciate that they could work me in and get me on my way.

Macel Compton

Steve and Stacy’s is the only place I will take my car now. They are honest and will give you an accurate assessment of your vehicle. They are very fair on their prices. Also they will transport you you home if need to be .

Kimberly Blankenship

I love this place! My mother and I have been bringing our vehicles to them for the past ten years. We have presented them with some well worn cars (10 + years and 200,000+ miles) and they have performed miracles to keep them safely on the road. I know mechanics in the area that will do the work for less, but the quality of their work is well worth it. I feel much safer driving my vehicle knowing they did the work on it. Thank you guys.

Marty Watts

Hit a curb and damaged my tire brought it in they smoothed out the rim and replaced the tire. Quick and easy and not too expensive. Couldn't of asked for better service thank you Joe and everyone there. You turned eased my nerves

Robert Woolwine

The staff was very professional and helpful. The brake work done was exceptional and the car was ready when promised. We will definitely be using Steve and Stacy’s in the future.

Zack Blansett

I currently live out of state about 15 hrs away and broke down due to my radiator. They had me in and out within 4 hrs and got me back on the road to continue my trip. Francis, specifically was the best of help and very professional and kind. If I lived in the area this where I would be taking my vehicle everytime. Great service , great staff!

Lella Miller

I’m very happy with the service that I received. My car drives better than it has in a long time. The cost was reasonable and they fixed it quickly.

Joseph Combs

They fixed my main battery issue just fine, but I also had some low tire pressure I wanted them to fix since I was there. I get my car and my low tire warning was still on. They told they had filled the tires so I thought the display or sensor needed to be taken care of. I call them back and take it back in, and ask about the sensor/display issue, the guy just says to go check the tire pressure i was confused, because they said they had done that already, but it turns out they didn't. My tires got filled, but there was no apology or any acknowledgement of there lie at all. I know filling tires is not a big deal, but don't lie to me about what you've done.

marie

Pleasant group of professionals. Appreciate the drive to and from their place of business to your work/home( if close) while yours is being worked on. The driver (Larry maybe?) very pleasant. Have used them for many issues, and will again.

Denise Giardina

Amazing service. My car wouldn’t start. AAA jumped it, Steve and Stacy replaced the battery, did an oil change, reasonable pricing , drove me to my house and after realizing I left my cell phone in the car, drove it to me. Then picked me up again when car was done. Above and beyond.

Brady Campbell

Great service, they are transparent about what work your car needs, and they don't try to throw in additional costs and fees. I always feel confident my car is in good hands. I would definitely recommend coming here to my friends and family.

Patrick Brown

I had major front end work done at Midas in San Antonio, TX. 5k miles later, a lot of what Midas did needed to be redone. Had to get towed in to Steve & Stacys, they repaired the vehicle in a few hours (Midas took 3 days), and the truck runs smoother than ever! Definitely glad I had them do my repair!

James Mcdonald

First time I have used them they did a great job and wasn't very expensive.

Kate Lindeman

I was driving through west Virginia on my way to florida and my car broke down. My car was brought to this shop and they were nothing but nice. My timing belt had snapped so they immediately bought my car from me to help with a rental. They took my sister to the car rental place and stayed at work after hours while i waited for her and when she got back with the rental they even helped load up the car. They are very hospitable and very helpful i definitely recommend them.

Nikki Nieto

Took one of our company vehicles to Steve & Stacy's on two separate occasions. They provided fast, friendly, and affordable service and even offered me a ride back to work while I waited. Would recommend!

Dan McKnight

My wife and our son's girlfriend were driving from South Carolina to Kansas City in a 20-year old Dodge Intrepid with all sorts of problems, and as my wife pulled out a Visa card ready to pay for all sorts of repairs (brakes & engine) to get them back on the road, she asked the mechanic Jeremy, "Tell me the truth: would you put more money into this car? Do you think it'll even make it all the way to Kansas City?" Instead of taking the easy money from two women with no car-knowledge, he said, "No ma'am, you might make it there safely, but there's so much that needs fixing and so much that'd still be wrong, I'd really suggest you junk it here in town and get home some other way." When they decided to rent a car at the airport, he only charged them for a small fraction of the time he spend on it, and even drove them there and wished them well. Jeremy, I appreciate your honesty and helpfulness, and most of all, so did those two women I care about. Thank you.

Keith Settle

Best Car Service Ever! Not only are they great at servicing my vehicles, they are reasonably priced and they never charge for unnecessary work. They also provide a free shuttle to and from my work place so I don't have to find a ride. I recommend them highly to everyone that needs car service.

Lorraine J. Barton

The service at Steve and Stacy's stands on integrity, honesty and great skill to get to the root of what is wrong with the vehicle . I trust their business with the safety of their work and work on my vehicle,

Chelsea G. S. Evans

I cannot brag about this place enough! Truly a great place to get your car worked on! Honest mechanics who will not rip you off on price or parts! I highly recommend Steve & Stacy's for anything from an oil change to technical maintenance!

Judy Price

Excellent! Friendly, helpful, knowledgeable, accommodating and all around best service center in the area! Would definitely go back and would have no hesitancy recommending

Ken Carter

John was a very professional individual with mass knowledge mechanically. Everyone at the shop was easy going good guys. ..... Amazing people, amazing work Not the largest shop but they make you feel comfortable and a great prices. These guys I Highly recommend...

Alice Faucett

They were very kind and helpful. I have taken two vehicles to them and each time the service was performed well and quick. They were honest with me about what was needed.

randy dover

Well ill give it 5 stars based on techs customer service,and manners,middle aged guy at counter shouldn't be in customer service,he had no personality at all,but they were fast and got the job done

Bob Adkins

I had a tire repaired after it had a screw in it. It was repaired quickly and without problems. Recommended.

Jerome Sparks

I trust them. I know they'll take care of my car and won't charge me an outrageous amount of money for the repairs.

Patty Deluca

Great place for auto repair … they are awesome and do not rip people off .. very pleasant to work with and they will come and get you and drop you off if needed ,,,.. NICE service

MACEL COMPTON

They have great customer service,are truthful with their assessments and also provide transportation while they have your car ,to and from your home! I would recommend them to everyone!

Alan Kuhlman

Always honest in assessing your car needs, never any unnecessary work performed. My experiences over seven years have all been positive.

Misty Patterson

Very nice...gave me the lowest price for the best parts for my car...and fast repair services.

Leetta Webb

I’ve been taking my vehicles to Steve and Stacy’s for 20 years. They have great customer service!

Donna Edmondson

They were superb I definitely plan on using them in the future.

Carol Mollohan

Good place to have work done.

Kory Rage

6 hours for an oil change

Tim Bollinger

I trust 'em. They know their stuff and are honest and fair. Info from one of their friendly employees saved me a bunch of time and money.

Troy Miller

Great people and even better service. Didn't hesitate to give me a ride. Props to Joe, who was working out front.

Rachel Scherer

in and out of there quickly, very nice and helpful. helped me with a flat tire while I was traveling. highly recommend!

David Schofield

A thorough job was done to determine the extent of damage to a catalytic converter.

Kay Homburg

Locally owned and operated. West side for decades. Honest, dependable, reasonable prices. Exceptional service.

Jerry Workman

Last year they replaced the battery on my F150. Recently the battery failed and was replaced at no cost to me.

Mike Williams

Excellent place, Fast service... Good people

Jason Craze

Awesome place took care of me Have me in-and-out in no time don't know what I'd do without Them I will be coming here from here on out

Mack Miles

Great prices and very straight forward.

Jennifer Triplett

Very reliable and good. Would highly recommend this auto repair service.

Richard Oshea

They helped me out tremendously and was very nice

Project X04

Very professional. Always on time and upfront on pricing.

Rob Clark

Great place for maintenance and repairs. Fast and reasonable.

Blaine Mullins

Great people. Trustworthy, honest.

John K

Would highly recommend. Fair honest

Paul Denning

Very good garage to deal with.

Timothy Koch

Friendly service, close to work.

Andy Ray

Nice friendly service

Clifton Isaacs

Straight shooters, no BS, professional.

George Jones

Friendly, helpful, and professional

Julie Spiegler

As always,. Great Job!

K Moves

Very nice people

Donald Courts

Good work high service

Larry Page

Great service .

Clinton Arnold

Honest and reasonable.

Joan W

Never been there

jackie harper

Great experience

Sheryl D

Wonderful service

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