Reviews of AutoZone Auto Parts. (Auto Repair Shop) in Charleston (South Carolina).

AutoZone Auto Parts

347 Reviews

135 Comments

Auto repair shop

Auto parts store

977 Virginia St W, Charleston, WV 25302, United States

Description

Information of AutoZone Auto Parts, Auto repair shop in Charleston (South Carolina)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of AutoZone Auto Parts

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of AutoZone Auto Parts

Errol Randle

I walked into Autozone #1139 this morning stressed because my heater in my truck wasn’t working. I was pleasantly greeted by Shannon who I later found out was the store manager. Her smile was really pleasant and bright which took some of the edge off of my poor attitude. After I told her what was needed I she began asking me a series of questions which helped me to immediately get my heater working. Of course, my day immediately became brighter as my issue was temporarily solved. Shannon went on to diagnose my issue and give me the price that I would need in the future if this issue popped up again. I learned today how a simple smile can lead to a positive outcome. Good customer service is alive and well at the Charleston, WV Autozone #1139!!!! Thank you Manager Shannon!!!! Errol Randle Satisfied/returning customer

Angela Hammonds

If i could give this store 10 stars i would. Manager Shannon and the Assistant Manager are amazing. The ladys at this store are very knowledgable and care about their customers. We had no clue what was wrong with the vehicle. They ran a check on it and it threw all kind of codes. They did everything in their power to help us try to figure out what was wrong with the car. Shannon was suppose to get off work at 4 but stayed to make sure if we got it running. after 12 hours of working on it my fiance couldnt get it figured out. Shannon called her husband an he came to help. They took us to a hotel and picked us up the next day and her husband worked on the car for us and got it running for us. Shannon and her husband went above and beyond to make sure we got back on the road. Very thankful for them. The assistant manager was amazing and very helpful as well.

V S

Had to get new battery suddenly and I definitely wasn't expecting that expense ($200). That being said, the gentleman who sold it to me also installed it and cleaned the connector where the old battery had caused some build-up. He was very nice and as quick as he could be given the circumstances.

K Carter

Austin went above and beyond to help us with a bad battery. We were heading back home from a day trip and had problems with the car battery. He was kind and super helpful. If your ever in the area, go see him!

J Williamson

Order wasn't ready , didn't even have the information on it. The Virginia street store . Auto Zone is a good auto store, convenient, wheelchair accessible, variety items in stock , over priced

AnnMarie Duff

Place was great. Customer service was superb. Helped by the only female in there and she knew her stuff and helped me with everything!!!

Marion Anderson

Very knowledgeable about the store and the part's needed

Cynthia Reynolds

Austin Montgomery gave the best customer service I’ve had ever experienced at any AutoZone in my life I mean he went above and beyond he was so patient so helpful so polite I appreciate my experience there today with Austin thank you!! I even offered him a tip he said no thank you ! doesn’t get no better than that.

Sam Hines

Really nice people in there very helpful very polite

Carlee Slone

Bill gave the best customer service! He went above and beyond to help me with changing my battery. I don’t know what you’re paying this man, but he definitely deserves a raise! Thanks again, Bill! 😊

Amy Newton

All I can say is “WOW!” I’m so lucky to have met Shannon. My a/c stopped working during a long distance trip while I was passing through Charleston. Shannon is such a sweet person and really went above and beyond to help me. I was still uneasy about still have to drive another 8 hours the next day, so Shannon gave me her home phone number in case I had any issues. I highly recommend this AutoZone, especially when Shannon is around!

john perry

Amazing customer service!! As soon as I walked in I was greeted and asked if I needed any help. I was looking for a thermostat and window guards for my doors of my vehicle and they were quick and fast at locating these items for me. Also, I had questions about car wash products and they we're very helpful and knowledgeable of the products I asked for. I also purchased windshield wipers and the installed them for me. Very good experience overall!

johnny clay

I like going there the people are friendly and the store is nice and clean and you can ask somebody about a part and they know what you're talking about so they're very knowledgeable.

Timothy Lewis

What a great employee at your Charleston Wv location. I spent my morning trying two advance auto locations trying to find a key for my performance wheels on my car in order to do a brake job. Shannon at your location was able to accomplish in 10 minutes what employees at both advance locations didn’t have a clue about. All that and still managed to help another customer in the store and even one on the phone!! What a great employee! I wish I had thanked her more while I was there. So nice to visit a location where an employee goes out of their way to assist customers. The blank stares and they couldn’t care less attitude at advance auto is the other extreme. Rest assured my car shopping regardless what I need parts, cleaning etc will be at your location in Charleston! I was so impressed as to be stunned , thanks again Shannon! Glad I looked at your name tag so I could include your name in this review. I hope they’re paying you well as I’m certain you’re the main reason for repeat customers!

Tina Norris

I was traveling out of state and having car issues. Dealership wasn’t able to look at my car. Stopped at auto zone and the female ( manager I think). Went above and beyond to assist me. You need more employees like her.

Mindy Stanley

THANK YOU SO MUCH AUSTIN…you went above and beyond ! ! ! And EVERYONE in the store was so friendly and helpful

Deron “E” Good

The sales associates are knowledgeable and helpful when needed. They will also recycle some the byproducts of your vehicle maintenance like oil or transmission fluid for free. They will take your bad or old battery for recycling as well. Some of the prices are a little high in my opinion but others are completely worthy of a quality product. Stop in if you get the urge to check what they have. You might see something you didnt know you even needed.

CAROL Fields

I was greeted by a young gentleman that was very polite and helpful. He replaced my battery and put old battery in back of my car. Explained about core charge and warranty. Will be going back in the future. Thank you

Angelina Maria “Kittin Firecracker Midget” Rodriguez

The customer service is exceptional here the employees are knowledgeable courteous and kind and even if they don't know the answer they will go out of their way to find the proper true and right answer

Mr Ellis

They were very helpful in helping me find what I needed for the quick fix and printed the price and part number for the long fix.

Michael Jones (Mike)

One of the BEST places that I have shopped in. Great customer service!

Carrie and Lindsey Sater

Love the store and the products sold but why have a rewards system if you never get asked for your number or card when checking out.

Carolyn Boyles

This auto zone is definitely tops in my book! I recently needed a new battery and Pat took great care of me!!!

Hope Stover

The employees were quick and super helpful. They talked me through what I needed and helped me find the best price point for my parts. I will be going back.

tanya harless

These guys are all on top of everything. Super nice and clean!!

Jodi Wilmouth

Took care of our problem. Very friendly. Recommended!!!!

Sara Heater

Always fast and friendly service greets me every time I walk in and have a good day as I leave. They are knowledgeable and very helpful.

Michael Flowers

Very good place to find what u need and they make sure that they stay with you to the very end,they earn alot of 5 stars

Ted Abdalla

Great place for the I'll take care of it myself kinda person and I like it there because the way the employees take care of you is very important to me yet they stress on value so it's fine for the smaller things as well so all in all great visit

Das Menon

Before you go to see a mechanic, I recommend visiting this place. They will help you figure out the problem and you will have an idea on the cost of parts. If you know exactly what the issue is, it is a good place to buy your part before taking your car to the mechanic.

Michael Fry

Garrett went above and beyond cleaning and restoring a battery.

Tamara Cleveland

I just wanna say Ms Pat at the Virginia st store. Is just awesome. Everyone was very helpful.

Trevor John Anderson

Great customer service when ordering multiple parts for my car. I even received a confirmation from the area manager confirming the arrival date and time of my order. I strongly recommend this AutoZone over the Elkview location.

Peggy Guerrant

AutoZone great place the Employees are great. Had no lights in the back no turnsiginals front or back. Was there about 20 min and by the time I left all lights we're working. Thank you to there Employees and AutoZone.

RAM JET

It's a good part store employees work hard the parts in the merchandise is good quality just they're pressing need to come down tad bit to compete with the other part stores

Kevin R

Excellent service. Thanks to Austin Montgomery!

Dean Kinder

Excellent service. Knowledgeable. Friendly staff.

Stefan Ravenell

The employees are very hospitable and do their job diligently and make sure im a satisfied customer

Joanne Mayhew

The employee Robert was very nice and super helpful. I don't get that kind of service at the other auto store. Thanks for the assistance Robert!!!

Joey Lane

Best new and/ or rebuilt auto parts chain on planet Earth... Loan a tool is unheard of, at some other well known auto parts places. Get in the zone!

Eduardo Flores Rodriguez

Average car parts dealers, nothing different than the competition. Just a place with good view, eassy access, average customer. Service.

Deborah Mc Dougall

Very nice clean place. Friendly people work there.

mike hall

Great store very helpful and made sure I got my 10% military discount

Steven Clay

Not busy no wait time and quality service with a smile

Mario Wallace

Because if you miss your package from ups they will have at Russell st Facility

Andy Ray

Handsome informed staff, nice selection and reasonable pricing.

Melinda Green

Really knowledgeable and friendly staff!!! Will definitely go there for my automobile needs from now on! :)

Daniel Anthony

No customer service except at checkout

Rashelle Stiltner

Friendly, knowledgable, and helpful staff. I can find just what I need at Auto Zone. I always come to Auto Zone for my car parts.

Billy Cadle III

This AutoZone is friendly and has a great staff. the neighborhood is somewhat questionable, but I've never had any issues.

Xxx Xxx

Helpful people at least it's not advanced Auto in Virginia Street their parts are untrustworthy

Kelly Combs

They are and always will be reliable, for your vehichle, needs and service

Camille Basham

AutoZone is good about letting you use their tools now check your battery and fluids for free check him out sometime

Daniel Lackey

Good friendly and willing to help get you what you need and looking for about the same price as advance auto parts

Jackson Fore

It's conveniently located for me. They always seem to have the part that I need

Kenny White

A good friendly place to go get parts and they make sure it's right

Matt Turner Sr

Great staff that know how to help you no matter the problem!!

Algred Garland

They always helpful when I come in and the service was good

jackilyn coles

They help With a lot of stuff way to lady and gentleman

Allan Clark

Convenient helpful staff your place for auto parts

Seymour Butts

Has all parts i needed on site! Fast friendly service

Terrance Stanley

Always shop at AutoZone for certain parts and accessories I like the rewards and also I get a 10% discount for being a vet.

STEFF ARIEE

Super nice and helpful. Wonderful staff....

Sara Burdette

Nice people, Good service and very helpful

Lambolux-T Burkes

Fast, knowledgeable, and my go to store for auto parts.

Rockstep

Staff was friendly and funny, helped us load equipment we bought into our truck without us even asking for help.

Harold Ford

Had the part I needed, did not have to go anywhere else

Danny Craft

Had everything I was looking for and have a helpful staff.

Aaron Mattoks

It was very helpful appreciate your business

Jessica Campbell

Quality products at bargain prices with good customer service

Raymond Cochran (Pete)

Very helpful people working there

Jake Newhouse

Had the part in stock and the service was great!

Jason Lane

They helped me out the second they opened.

margaret Lewallen

Very good values,exceĺlent staff

Brandy Bukszpan

Price match and great customer service

Tom huffman

The guy sold me a headlight bulb and installed it for me..

Robert Blankenship

Staff is extremely helpful and have experience

Chris Tate

Love the rental tools

jerry lewallen

very good staff,excellent service

janet taylor

They always treat me like a Queen.

Mike Tipton

Has about everything auto related and very helpful.

Adam Foster

💪 …

Charlie Thaxton

Great prices.they even price match.

Lisa Mcdonald

Got what i needed but they need more than 2 employees on the shift

Jamie Thomas

Helpful people who seen to Kno what they are talking about

Steve Walls

Gave us a good price

Leigh Jackson

If you're car needs fixed they have what you need

Vyrdel Johnson

Always have good prices.

Roger Miles

Friendly and had the part I needed in stock

Michael Taylor

Very knowledgeable

david taylor

Fast and friendly employees

Edgardo Edwardo

Everything youd expect from autozone. Nothing more, nothing less.

Jef Kaplinger

Very helpful workers

Brian Busby

Not bad service.

Tonda Warner

Salesman was very helpful

Charles Haynes

Great service from Robert.

Zina Turner

Helped me find what I needed

Tara Daniels

Awesome customer service

tina haber

The guys were not helpful

William Cox

Quick and friendly service

Michael Sizemore

Good place to get parts

Maya Clark

Staff knows their car parts

Tomt

Always great. .

Adam Norris

fine, had what I was looking for.

cassey canterbury

Very helpful with questions

Betty Mcc

Most reasonable prices

Robert Hunter

Goood

Toney Orange

Love this store

Patti Smith

Friendly and helpful...

Velvet Spencer

They have what i need

Johthan Rogers

Good employess

Kenneth McCarty

Cat beat the prices

Everett Bailey

Very helpful

Velvet Spencer

Great people

Kagan Jones

Very helpful

Sherri Rose

Good service

Ernest Van Fossen

Good service

Josh Allen

Very helpful

kevin miller

Excellent

RODGER WOOTEN

Friendly service

James Townsend

Very professional

Greg Mullins

Cheaper prices

Joseph Asbury

Friendly staff

EDWARD OPERATIONS

Fast

Billy K (Billy Keister)

Love this autozone

Jules Porco

A-1

Bud Man

Helpful Folks

Charles Dykes

Lights

Dana Wood

Gets it done

Carol Kirk

Great help !!!!!!!!!!!

Bryson England

The best auto parts store in Charleston. Say hi to Shannon the Mgr. Very knowledgeable and friendly.

Alisha Casto

Friendly service an reasonable prices

Laura Dyer

Shannon and her team are awesome. They helped us when we broke down on a long distance trip. The best store I have ever had the pleasure of dealing with. Thank you to Shannon and her team and her husband. From Laura Dyer and family

Kenny Elswick

S7-

Michelle White

Kewl

Contact

Photos