Reviews of Midas Auto Service Experts. (Auto Repair Shop) in Burlington (Vermont).
Midas Auto Service Experts
60 Midas Dr, South Burlington, VT 05403, United States
Description
Information of Midas Auto Service Experts, Auto repair shop in Burlington (Vermont)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Midas Auto Service Experts
Sunday
Closed
Monday
7:30 am–5:30 pm
Tuesday
7:30 am–5:30 pm
Wednesday
7:30 am–5:30 pm
Thursday
7:30 am–5:30 pm
Friday
7:30 am–5:30 pm
Saturday
8 am–4 pm
Popular times
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Reviews of Midas Auto Service Experts
We were in a jam. The muffler on my wife's car broke while driving on Friday from Montreal. For color my wife is a nervous driver. 50mph is a maximum speed ,passing is not allowed, the arm rest has multiple lines from stress scratches and driving in the rain is a tentative experience.
Suffice to say that a repair of the broken muffler was her priority on Saturday morning or otherwise our four day fall vacation in Vermont was back to Canada.
Open car repair shops in the Burlington area on a Saturday are as rare as Loch Ness sightings on Lake Champlain.
Google led me to Midas.
The experience was a more than pleasant surprise. From the most detailed computerized inspection service where safety transcends doubts about cross selling to the following professional completions:,repaired muffler, alternator belt replacement,steering revitalization,badly needed head light buffing as well as identification of minor oil leak and needed ball joint replacement,their investigation was thorough.
The wait time of four hours was a piece of cake The client room is replete with fresh water, free coffee and Tv and a spotless floor.
Front desk staff with great software are fully apprised of work in progress on your car and have the analytical skills to match those of the mechanics in the garage.
Hunger intervened after several hours of legitimate wait. Literally Midas has everything. Next door is the incomparable institution, Al's French fries and their wonderful playground for children and parents alike, Marco's , a sandwich shop in need of rejuvenation and a block away,also served up a brilliant sub on home made fresh baguette.
Bottom line: I found the Midas touch for car repair though safety of mind does not come cheap.
For Canadian readers,the 31% premium on the US dollar is offset somewhat by only a 3.5%Vermont sales tax and then there is the good variety of area shopping less the US Border wait and the present high cost of gasoline.
I made an appointment to get my AC charged & oil changed before a road trip but they didn’t have it in the books when I showed up! But they took me anyway! I sat and watched a great group of mechanics and managers operate at the top of their game while my car was being worked on. Great experience, thanks guys!
A long over due review of my service and experience with Midas of South Burlington.
The crew at Midas from start to finish was excellent. Although a muffler repair turned into a great deal more, it was work that needed to be done. With this being said, an hours worth of work turned into several which put me in a situation of not being able to get to work on the other side of Burlington. The gentleman working the counter was so thoughtful in arranging a ride for me with the owner-Pete! Not only was the work done well, but this customer service, well above and beyond cannot be beat. Thank you everyone at Midas and especially Pete for making an unplanned day into a very positive experience!
I came here for brake and turn signal lights replacements. The entire staff was friendly. They answered all my questions and did a thorough inspection on my vehicle. I had to wait a bit longer than expected, but I received updates on the progress. I will definitely be returning for additional services.
I highly recommend Midas for any of your car services. On my way there for an oil change, I had a flat tire. Once there, an issue was found with one of the other tires. I did leave the car overnight, but new tires wre ordered and installed by noon the next day. With new tires, and new oil, the car was ready to go. Kyle, thank you for the great service!
We were on a 7 day trip to Cape Cod-Boston, day two we got a flat tire! My tires are over sized and hard to find but the service rep. Found a correct size tire ( not the same brand but no fault of the rep.) size was crucial!! He even went and picked it up himself to save time for us! The tire was installed with no issues and we were able to get back on the road in under two hours which was unbelievable to us!! Great job and many thanks - S&L McD
Walked into the Midas shop to ask about getting my first Vermont car inspection and also asked if they could check the squeaking noises my car has been make recently. Jeff immediately offered to let me use a loaner car for no extra charge while they looked my car over. The next morning, I received a thorough list of things I needed to repair to pass the inspection and things that I probably should just repair in general. I also got a call from Jeff, who helped with any questions I had. When I picked up my car, I was given an estimate of what it would cost to do everything on the list I didn't have fixed, along with suggestions regarding what was most needed and when. Throughout the whole process, I felt very taken care of as a customer. Jeff and the rest of the Midas crew were helpful, clear, and gave informed guidance rather than trying to push anything on me. I will definitely be coming back over the next few months to fix what I can!
I can't say enough good things about this Midas! Everyone that I have worked with here over the past few year is extremely knowledgeable, helpful and friendly. I have had everything from alignments to an engine replacement done here and would recommend them for anything!
Chris and all the personal there at Midas in Burlington Vt. We’re greater then we could have imagined. Thank you for having such a high standard of service. A shout out also to the man who does the grimy work. You know who your are sir and I just personally want to say thank you.
Great customer service from Kyle. Explained in detail (and easily understandable language for someone who doesn’t know cars) the recommended services for my car and was friendly. I got a call with costs before any additional services were done to my car.
The crew was incredibly busy and booked, but they squeezed me in to fix my exhaust. They communicated well and gave me options. So happy with the service I received there!
Shop got us in without an appointment and saved the day! We had an 8 hour drive back to Pennsylvania and the staff was extremely accommodating and professional. Highly recommend this location!
Service was great. staff was very friendly and helpful. i feel confident this business knows what they’re doing and will continue to trust them to work on my vehicles. my only complaint with them is that their estimates for how long a job will take are horrendously inaccurate. i understand they are understaffed and so there will be delays, as is the case with many businesses at the moment, but the staff at midas are not upfront about this. i was informed several times the work on my car would be “a 3-4 hour job”, but they ended up having my car for 26 hours. they did give me a loaner car to use since they were having issues, but only after calling them to check on my vehicle since i had not heard from them in the time frame they initially gave me. after picking up the loaner i asked if my car would be ready at a specific time the next morning and their reply was “i see no reason why it wouldn’t be”. when i called about a half an hour before that specific time to see if it was ready they told me they had just begun working on it. they do great work, they’re great at explaining issues and the importance of some things while what other things can wait. but they are not good at communicating accurate timing estimates. and as i said before, i can understand that they are understaffed and things will take longer than usual, i just expect to be told that upfront when i schedule an appointment with. i don’t understand why they told me multiple times that the work usually takes 3-4 hours if they knew they were understaffed and would need my car much longer than 3-4 hours. if they had been upfront about it then this review would be 5 stars.
We have been customers at Midas for years and continue to be very happy with them. The communication is good, and their thorough assessment of what the vehicle needs of a super helpful. We never feel pushed to do extra work, and they are good at telling us what can and cannot be put off. We bought new tires there recently, and ended up with a pice of metal in one of them, causing a slow leak. Tire repairs of tires bought from them are free, which is great!
Rust is a terrible problem in the North Eastern US. Midas has an undercoat spray that soaks in, kills the rust that is there, and repels it in the future. Because they recommended it when I first arrived, and because they explained if I touch it up every 6 months it will keep my car as rust free as possible considering all the conditions, my car is 99% rust free. That’s a feat! Thank you Midas! I love my car and want it around for as long as possible!
The mechanics were great and professional. Only went to get my oil changed but now I am going back for all my car needs.
It appears as if the front end and the shop have good(knowledgeable and friendly) people working them.
I also like their picture method where they take photos of everything that is wrong so you can see it yourself.
Got to location early but was taken right into the bay. Work was performed quickly and I was on my way. I appreciate that my vehicle was left clean and as I brought it. Thank you!
I needed my car repaired before the weekend and rhry not only got it done bug done at a pice that didn't break the bank. I could not be happier with the service I got. The support as well on that they were totally up front before any work was done about what it would cost! Very satisfied customer!
Midas staff did a great job in getting Jeanne Worcester Honda Civic Car fixed for Inspection.
I was referred to this place by a co-worker who has been coming here for years. I went in for an inspection and got a couple of other things taken care of too (new back tires, oil change). The front desk guys were very friendly, and they were very communicative. After the service my car is running so much better. Great place, will definitely be back. :)
This was my first time at the South Burlington Midas! Everything was AWESOME! The Midas guys offered me FABULOUS service. They were so busy, but offered top notch customer service and kept me posted on my vehicle status as I waited. Thanks for getting my work vehicle inspected & my unplanned snow tires on the same day!! This time of year Y'all are so busy but I am lucky to have gotten in and out so quickly. Thank you for helping me to get where I'm going this winter safely!! ❄️ 🚙 😊
Easy to schedule appointment. They were very understanding when I missed my oil change and easily let me reschedule the same week. Would recommend just simply for the free car inspection with details and pictures.
Proudest and happiest I’ve ever been with the work this MIDAS garage has done on my, at this point, older (2005) vehicle, and they’ve been doing awesome by me for going on 6 or 7 years now. I don’t think my attempts to keep my old box car alive necessarily make their lives easier by any means, but everything they did made my life easier in handling a ton of stuff I’d been neglecting. From communication to value and especially quality of the work itself, to everyone on the team, thanks again. I don’t even live close any more but will go out of my way to bring my machine back as needed because you rock.
My truck battery died, I got towed to Midas and they had it up and on the lift in about 3 hours despite a busy day. We weren’t sure if it was also an alternator issue or not but the crew was very thorough and my truck is up and running again. Thank you guys!
Very quick and efficient and helpful! The oil change was pricey but were able to patch the hole in my tire with no notice.
Best Midas I’ve been to in the US! Honest, fast and reliable. My car is running like it’s brand new. I really appreciate the service I’ve gotten here!
Thanks guys!!
I am not a fan of car repair shops bc I usually don’t have the most favorable experiences! This changed on June 9, 2021 when I went to Midas to have my AC evaluated. Everyone was AMAZING! Courtney has the patience of a saint and answered all of my questions when i called to schedule. Every person was very friendly, professional, compassionate and HONEST! My car specialist actually had me look under my car at what the wiring problems were before he fixed them. He also gave me options with respect to my finances. I am a convert Midas! Thank you!
Kyle was knowledgeable and very friendly, even gave me a bit of a break on my bill! And was so kind to call me when I left my credit card there! Will go back and also recommend them .
Super super helpful. My girlfriend got locked out of her car while I was at work and they came across the street and helped her super quick. Very thankful for midas, thanks guys
Been coming up here since I moved to Vermont, excellent customer service and will always get back to you on time. The easy to read walkthrough of your car's check up is always helpful for non-car centric people like me.
Appt made with Midas after terrible dealer work. They didn’t fix the problem and forgot I was in waiting area.
Have always had truly excellent service at Midas so made appt and they fixed the problem quickly at less than half dealers price. Very honest and efficient 🤗 …
I dropped my car off first thing in the morning and they kept in contact with me throughout the day with updates on when my car would be done. They even had it done the same day I dropped it off. I would highly recommend.
I messed up my appointment time and showed up late, which was entirely my fault. But they were very understanding and still managed to get my appointment done. While sitting in the waiting room, I have to say I am impressed with every interaction. Very honest and straightforward, while really making an effort to make sure everything is right for the customer. Seems like a good crew, I will be back for sure.
Great quick service. Came in on Saturday morning with punctured tire and they fixed within 1/2 hour for a very reasonable price.
I used to go here because I worked nearby. I continue to go there because their customer service and the work they do is exceptional!
11/21/2020 This is a new review.This place is the Best place in Vermont to have your car repaired.I'm a disabled veteran on a fixed income with an older car.. Mark,Peter,Chris,Susan and the Whole Service team have always done a great job.They also have stood by their work and their Warranties and Guarantees til I've been Completely Satisfied for 12 years! That's Integrity!! They have also been generous enough to work with me on payments for critically needed repairs that I could never afford on my fixed income. I can't say enough Good things about this place,the people and their work except to say Thank You very much and appreciate your Quality Service!!
01/14/17Always,the best service!! Willing to answer your questions and explain the repairs. Courteous, fast, and affordable. Thanks!
They were great, they got me in on a busy Saturday morning. I dropped it off an picked it up later in the afternoon. They have loaner cars, but I didn't need
They kept me up to date, the communication was excellent.
I had an excellent experience here today after my car battery died and it took several tries to jump it I was told I would likely need a new battery so I brought it here. The mechanic checked it out first and diagnosed the problem as simply a weak connection and told me I didn't need a new battery. They fixed the problem free of charge! Overall a great experience.
Traveling and had an unexpected brake issue! Only in town for the day so time was critical! These guys took care of us and got us back on the road with little down time. Didn’t miss much that was planned on our trip! These guys are very professional and we greatly appreciate how well they took care of us!
I was in South Burlington for one night to pick my son up for Thanksgiving break. I woke up to a flat tire. I called several places and was told it was “tire season” and they couldn’t help me. Midas said to come right over (I had AAA put the donut on for me). They took the tire right in, fixed it immediately and put it back on the car. They were fantastic! I was there less than half an hour.
We were on vacation and had a flat tire, the awesome people fit us into what was a full day of scheduled apts to get us underway quickly.
I came here to get a flat tire replaced, and I happened to come in at a busy time. The shop was about to close, but a technician stayed late to change my tire. It took about twenty minutes total, and the staff was so kind. They helped walk me through what was happening, and were very pleasant the entire time. The waiting area was clean and had good seating and a variety of hot drinks available. As a bonus, my AAA membership made my visit completely free. I will be coming back to this location for all my car repair needs! Thank you Midas of South Burlington!
Connected with Midas for an oil change, recommended by a former student, who is also a satisfied customer. They took me in quickly and based on the fact that I had to wait there- being from out of the area.
The staff was professional, friendly , helpful without being patronizing, which was and is appreciated. Did a diagnostic, and found a few minor issues, which I also appreciated.
I will be going back to address those.
Covid19 makes things a bit more difficult, but the staff was very accommodating- so, felt safe, but not overwhelmed.
Everything was neat and clean.
My car is happy and so am I.
Thank you!
Great service by Jeff and his team. Routine visit for oil change and wheel alignment. Also looked over car as part of multi-point inspection. No upcharges, honest, quality job. Thanks Midas.
I was in a bind with my sons car needing lots of repairs in a hurry and Kyle worked quickly to fit us in and resolve all of our issues. Communication was great !
This Midas is AWESOME!!!
I walked in late in the afternoon after being told by a pedestrian that our back brake light was out. Because we aren't near our home, I wanted to fix it before my long drive. Not only did Adam come out to see what was wrong right away, he gave a fair price and he performed the light switch out quickly and effectively with a friendly and kind demeanor. Susan had great customer service and Ed (the owner) actually dropped the price considerably. When we are here to visit we will give them our business because they didn't take advantage of an out of town guest. Thanks to all of you...
I’ve been coming to Midas for all of my car related needs for a few years now. This is the most honest shop I’ve ever worked with. They have never made me feel pressured to buy something I didn’t need and have always looked out for me when it comes to price. Their main concern seems to be customer safety and satisfaction. I would never expect this level of care and commitment from a chain car shop but there is a reason this store is #7 in the country! Thank you!
O2 sensors I could have bought them for $70.00
Got charged $360.00 very bad rip off.
I went in on a Friday morning with a really low back tire. I didn't have an appointment and the lobby was full of people waiting for their cars being serviced and there was a person at the counter. I thought I was going to be turned away but when I explained why I was there they told me they would take a look at it.
I took my seat and waited, bracing myself to buy a new tire or at the worst buy whole new set. A while later the gentleman at the counter motioned me up, and told me they had found a screwing my tire that I must have driven over sometime the day before. He explained how they took the tire off the rim to seal it properly and replace it on the rim before balancing it. It was all fixed. I waited for the bill and when none came I asked for it. The gentleman told me there was no bill; that is a service they provide for free.
I had taken my car to Burlington Subaru on Shelburne for an oil change last month and would have had to pay $30 extra for a safety check. To be told my tire was fixed for free and my car was safe to drive was completely shocking. And, no attempt was made to hustle me into scheduling any other service.
I recommend Midas Auto Service without reservation!
Friendly, great service! When our alternator broke down as we drove through Burlington, Kyle, Chris, and Susan were really helpful in diagnosing the problem and fixing it so that we could get out that same day. Midas helped us out with a shuttle to downtown so we could enjoy the day while we waited for the repair. Good folks and good service.
Having dropped off my VW wagon the prior afternoon, I could not have been happier with the way the staff fielded my request for repair of tires on my car and subsequently had it completed in a timely manner the next morning after calling to advise of the issues. HOWEVER!!!!...I have since become incensed that I was called on a phone number other than the one I expressly provided for contact. Everything worked out in a timely manner the day of 9/15, but I could've done without the stress involved in chasing down a pickup to get my car that day!...Word to the wise MIDAS (and any other business): if there are multiple phone numbers attached to an account, YOU TRY THEM ALL, no matter how busy it is!?!?!?
11/12/21 Update on a separate issue:
I had exhaust work was done by this Midas in late June, at which time I was I was advised it would be good for at least a year. However, when I took my car (elsewhere) to be inspected in October, I was advised the pipe work that had been done had already started to leak exhaust and make noise. That service provider fixed the issue--which he described as somewhat amateurish and showed me so at the time--so I asked Midas to reimburse me for the $80 charge. I was offered credit on my account, this after being asked if I had taken pictures of the damage and stating Midas offers a ninety-day warranty on its work (which had passed at the time of inspection. The individual with whom I spoke finally did accede to my request for a check (after I asked twice), insisting on mailing it instead of allowing me to drop by and pick it up. He then went on to declare this transaction would 'conclude our business.' I agreed to that premise based on my checkered past with this Midas: I am no longer willing to put a positive spin on their incompetence for the sake of the location's conveniest proximity to my home.
Despite not having an appointment at Midas, a friendly scheduling staff rearranged several items and fit us in to determine why our minivan was clunking and shuddering horribly. We, 1400 miles from our home in Minnesota, are deeply grateful that the Midas staff in Burlington, Vermont, were able to repair our vehicle in a timely, professional, and affordable way.
I come here for my oil changes and inspections and the staff is always professional and let's me know if I need additional work. They are courteous and always take the time to explain what my cars need. I usually wait and I'm always surprised by how short the waiting time is by comparison to other places I've been. Price-wise, I feel like I'm getting my money's worth. They're usually lower than competitors.
The staff was very friendly and easy to do business with. My service was done promptly, and the courtesy shuttle arrived quickly once I called the driver. The price for the service was also quite reasonable, compared with other mechanics. I would highly recommend Midas to anyone!
I was very satisfied with my first time experience at Midas!
When all of the other local auto shops were booked for weeks, Midas, even though super busy on the day they took me in, still managed to fit me in a slot for some brake work! Price was reasonable & service was fantastic!
Thank you!!!
I was very pleased with the service. They took my car in on schedule. The work was explained to me in a very professional manner. The staff is great to deal with.
Had to get an alignment done on my truck. Set my appointment for 10am. The staff was friendly, and they got my truck in right away. I asked how long it would take, not to be rude but wanted to get a haircut in between time. They said an hour. 11am I return with a fresh haircut and my truck was rolling right out of the shop. That was fast and precisely on time. I was in and out in under an hour and the staff was great. Go here for service!
I'm here to give an award to Mark from Midas for reaching out to me via text to let me know he had open slots for service in the next couple days that I could put myself in if I had the need. Easy enough to say no, but I do have the need, and it usually would take weeks to get an appointment somewhere. Way to go, using tech to match your schedule with clients who need a spot, not just the other way around!
Dropped my car off first thing in the morning for an oil change. I've been to many Midas with the same car and this one in Burlington is by far the best. I asked if they could also just do a quick once over so I could get a better understanding of any work that would need to be done. They came back with detailed pictures of the under carriage to show me what they found and explained what work should be done in the future. I appreciated seeing actual pictures of the problems instead of being told what is wrong (since every mechanic says something different). The staff was also very friendly.
I recently moved here and was super stressed about finding a new mechanic. I came here on a recommendation from a friend who had nothing but good things to say and they did not disappoint! First, once they do the diagnostic of you car they send you a text with details of what is all good, what could use some work, and what definitely needs to get done. Pictures are attached of the parts that need to be fixed immediately. Then a mechanic comes out to speak with you and go through that info with you. Kyle was honest, answered all of my questions and made me feel confident that my car was in good hands. Second, I initially went in for an oil change, but the car needed other work done that was going to take 3 hours. Not only did Mark drive me home, but also picked me up when the car was ready. Highly recommend. Thanks so much guys!
Really outstanding people and service. I cannot say enough good things about them. Ed, Eric, Kyle, Chris, Susan and a number of others I know I am forgetting or simply have not met, are all fantastic. I've owned the same model vehicle for almost 10 years and they get the work done as well and as quickly as I've ever had anyone accomplish. They put me at ease by exercising great patience, flexibility and really listening, to me and all sorts of other customers every time I'm in there. This review is long overdue because I've had a ton of work done there over the last few years and they've been consistently this good throughout. That said, after today I hope I don't have to see y'all again anytime soon!!! (If I stay in Vermont I'll never buy another vehicle so low to the ground...) -Andrew
Excellent service…. accommodating to my last minute schedule change.
The staff at Midas in South Burlington is welcoming, respectful and kind. I know very little about cars. They take good care of my car and thoroughly explain what needs to be done and why. I am pleased with their service, and feel comfortable bringing my car to the great team at Midas. I recommended some of my friends and they also like the service at Midas.
I was very impressed with the excellent service I received at this Midas shop last week for my 1997 Toyota 4Runner. I had previously taken the 4Runner to a brake/muffler shop and a mechanic and my experience with this Midas shop was exponentially better. Their staff is clearly above the competition in terms of diagnostic skills, repair skills, and customer service. I spoke with several employees on the phone and at the counter and their attitudes were all very friendly, positive, and helpful. They were extremely patient working through the unexpected problems that always arise when you start work on a 16-year-old vehicle. They were outstanding at communication about the work, changes, and costs as the job progressed. I like to support local business and I often shy away from large national companies, but this franchise is a business I will definitely support and recommend.
I have been meaning to write this review for a while, but I am happy beyond words with the service I received at this Midas. I have brought my car there for tires and a new muffler, and both times Susan at the front desk has been amazing with getting everything my car needs and at a great price. I used to go to a location that was closer to my house, but the extra few minutes it takes to drive to Midas is well worth it. I really love that they take a look all over my car for any other issues or to give me a heads up of parts that may need repair in the near future.
Overall, very pleased with everyone at Midas. They are truly wonderful!!
Great people here - they have reasonable rates (unlike Essex Automotive) and will do only the work authorized. Had oil change done and asked them to check the battery as my warning light had come on. Even though the battery was nearly on it's last legs, they didn't pressure me to replace it right then. I ultimately went to them for battery replacement for this reason. You can't go wrong with these folks - some of the best in the area. Definitely will recommend them to others.
I usually take both mine and my wife's car here for repair or maintenance. Chris, Kyle, Susan and the rest of their team ALWAYS go above and beyond to try and accommodate my pricing needs with the needs of our vehicles. They are honest and get the job done just as fast as any other garage in the area. I'd recommend using them for all your car repair needs!
I stopped at a local pet food store on my way home from skiing only to discover my front tire was completely flat. Managed to pump with enough air to get to Midas who told me if I was there by 3:45 (Sat) they would take care of it for me. I pulled in around 3:30 and was all set by 4:15. They've been my taking care of me and my 2006 Honda for a few years now and each experience has been a good one!
My daughter's car sprung a separated pipe from the rear muffler. Stopped in w/out an app't & their shuttle took me to work. Vehicle was repaired same day, reasonable cost($400), and conditions to PU after their normal hrs. were all worked out. Very satisfied!
These guys will nickle and dime you for everything that they can, and they will try to sell you work your car does not need like rear brakes when it only needs the front done. Their prices are also very high, no real difference between just going to the dealership. I gave them 3 stars because they will complete the repairs properly, but I recommend you go elsewhere.
Adam was super nice. Made sure to check in with me. Showed me anything of concern. Apologized for the wait due to them being so busy and being a little behind. He was very diligent in finding a new air filter for me since they didn’t have one in stock. Very professional and respectful.
First time at Midas, and I need something fixed in order to have it inspected. Eric took great care of me and brought me out to show me the issue and a few other things to keep in mind that I will need to have fixed in future months. Susan was welcoming and pleasant on the phone, and quick to find an appointment that suited my schedule. I would recommend!
This has been to long coming! The day before I was supposed to pick up my daughter for Christmas, my car broke down. My car was going to be out of service for several days (through no fault of Midas). I was not well and had to be able to get to several doctors appointments. I was already in financial crisis and was convinced that Christmas was going to be ruined for my family. I was working with Chris at the time and he made sure that I had what I needed to get through this. He listened to my concerns, empathized with my situation, and saved our Christmas! My car was back at Midas this week. I worked with Kyle and again I got outstanding service. I can't thank these two and ALL the staff at Midas enough for looking out for me. It truly made a difference during a very stressful time.
Out of town for a work meeting and my coolant hose opened up in the middle of traffic...two hours from home. Stopped in hoping they could help. They were busy and booked but still managed to accommodate me as quickly as they were able. They even had a great for my pooch who definitely wasn't planning on a waiting room adventure that evening. Really appreciated the friendly, thorough service and staff.
I really like the review that they do. It's a great review of all the problems that could affect my inspections in the future. I went in for a muffler fix and was able to have the inspection done at the same time. They are very helpful and positive. I will be going there from now on for all my repairs.
The staff addressed our concerns, they made the repairs quickly and provided updates on progress. Very professional service.
This was the 2nd time I took my car to Midas and I am very pleased!! I was having my winter tires taken off and the price was the lowest I found in Chittenden County ! They were super flexible with the scheduling, the work was done long before they estimated and they even took the time to do a general inspection, found 2 lights out and asked if I wanted those fixed too. Each person I have dealt with was friendly and professional.
I tried them because they are next door to my job but I will continue to go there because they are very good.
Got treated very well by the Midas team; handled my car and alloy rims with care, were true to appointment time and duration, and priced very reasonably.
Many thanks!!
Recently had a very difficult time removing and changing my license plates as I didnt have the right tools. After calling ahead, I was able to show up and immediately receive help to remove the plates. I was helped by Kyle and not only did he do everything to help me (with something that isn't generally asked of Midas mechanics) but he did not charge me. It was very helpful and a great experience.
After receiving lesser quality service from other shops around town, I have found everyone at this Midas to be some of the most up-front and honest mechanics in Burlington. They never will take advantage of an owner and always look out for the your best interest. Comparing quotes online as well as with other reputable shops in the area, they are virtually equal. The free shuttle service is fast and easy and makes leaving your car there for the day super easy. Mr. Ed and Susan are some of the best to work with.
Really impressed with Midas! I ordered tires online and paid to have them delivered to Midas for installation. UPS delivered two tires on-time, and the other two were delayed due to "operating conditions." This was on a Friday, and they got held up at the warehouse/that UPS facility doesn't deliver on Saturdays. With a road trip planned for Sunday, we were a bit stressed. Kyle did a great job calling me to inform me with updates on my car (the first arrival of tires, when my inspection was done). We ended up just buying tires at Midas and returning the tires I got online. The work was done in fewer than two hours (maybe even one?). Thanks again for being accommodating, helping us find a solution, and being so quick with service!
Kyle treated us very well. He was attentive and quick to help. We were on the beginning of a trip planning to be away for 4 months. Midas was very busy and it was raining. We were driving a SUV packed to the max for a trip from PA to ME with a rear brake light out! Kyle had us on our way in minutes.
Amazing and super helpful service. I had a problem with my license plate that was fixed while I waited. Thank you!
I always bring my autos to Midas in South Burlington Vermont. They never let me down. I feel like I have a brand new car since I had it serviced at Midas! They also got me a great knew set of Cooper tires. You can trust these guys with your baby, they'll treat her right.
Love the service from the employees. Sometimes I can get a bit expensive, however still our go to!
Went for an oil change. Oil change for under 30 dollars total/ at check out. Nice clean waiting room with toys: played with my daughter. They were crazy busy, but the staff was happy, smiled a lot, relaxed feeling, friendly and not overbearing.
Overheard a staff comp a guys oil chamge because they were taking longer than expected and he seemed happy. Will be doing all oil changes here from now on!
The techs at Midas got my car scheduled right away. The time they estimated for the service was very accurate. Extremely friendly staff, even going so far as to make me aware of a discount I didn't know was available for my my car service. I highly recommend Midas of South Burlington.
I've always had a great experience with Midas in South Burlington. I've been taking my car there for a year and a half now and I feel I can really trust theme, they are always thorough and at a fair price. Kyle has always been a great help and the gentlemen in the garage have always treated me really well. They talk to me like anew equal and explain details of my car'so condition in a professional manner, never treating me less because I'm a woman. Also, they have a comfortable waiting area with complimentary coffee, guest WiFi, lots of magazines, TV, and a clean bathroom.
Thanks Midas and all the hard working people who make it happen!
Updates about my van were given and all the requested work was done. Utilized the warranty for parts and labor was reasonable.
Jeff at the front desk was extremely courteous and patient - I was having some issues getting my company to sign off on some repairs for a fleet vehicle. We got everything taken care of. Clean and warm lobby area to wait for your repairs - thanks for the coffee!
Extremely professional but not snooty had a small home town feel chris was awesome at keeping me updated about the truck and its progress as well as its short comings repairs are on point and very well done would most deffinately use them again if I were not moving out of state
They were punctual, gave me exactly what I needed at a reasonable price, and apologized profusely for their closed waiting area. I respect that the manager wants to protect his team during this time of pandemic, and was glad to wait outside for my service to be done. Thank you for your hard work during these uncertain times!
I had the opportunity to watch these guys in action and believe they do an excellent job. The technicians were busy working and I heard no yelling or fooling around. Everyone was very respectful, helpful, and friendly, which made what was a big expense and inconvenience (due to my car brake line breaking) into a pleasant experience. I was accommodated without an appointment when I had an emergency. Great service! They have a terrific crew!
Kyle DeMar helped me today and was very helpful! Visiting Midas was a good experience. The entire staff was friendly and informative. I was in an out in under an hour and left with a fixed tire. They also gave me a complimentary check on my car. Great service, great staff!
I want to commend Midas in South Burlington on their excellent customer service. I came in very close to closing time as they were wrapping up for the day. When I explained that my oil gage had gone from 5% to -17% very quickly, they were accommodating and fit me right in for a servicing. Not only were the guys behind the counter courteous, they had me in and out of there in less than 15 minutes! Highly recommend for an oil change.
I had a 4 tire, winter to summer, changeover and a full synthetic oil/filter change here. Excellent service and was in and out in just over an hour. I was warned at another tire shop that I would have to pay for a TPMS reset when I changed my tires. The service manager told me that since the TPMS light was not on then there'll be no charge ($50 if I recall) as the TPMS reset was not needed, very honest of him. I also overheard him telling a customer to call the dealer to fix her brake issue as it should be covered under warranty based on her milage, this was unexpected but a good sign that the service manager is honest with customers. I'd go back here for service based upon my good experience here.
I cannot say enough good things about the folks here! I have never had a mechanic so willing to work with me financially, and overall so helpful! From making a special trip in his personal vehicle to take me to work, to providing quotes and estimates at the lowest amount possible. Everyone is incredibly friendly and helpful. Five stars all around! I recommend them to everyone! Thanks guys for all you do!
The mechanic that worked on my car was very knowledgeable about what he was doing, and worked on my car in a timely manner. All the employees were also very professional and courteous. Could have taken me for a big $ diagnostic but free advise to check the gas cap and drove for 20-30 miles...talk came of it. Great Customer service!
Darren was SUPER helpful when our little Tesla ran into some oil issues. Really appreciate his patience in walking us through the process and explaining the various issues - highly recommend this establishment!!
Kyle DeMar and his team were so friendly and fast! The facility is nice, with plenty of things to entertain you while you wait for your service. My oil change was inexpensive, and they didn't try to push with any unnecessary services!
Very happy that I found them! It is hard to find a repair shop that you can trust, does great work, has good prices, will install parts that you provide, has a shuttle, and that you can get in to see quickly. They are all of this and more. I really appreciate everything that they do to keep my cars running!
This was my first time at this Midas.
I found the scheduling process, timing of getting my car in and professionalism of everyone I spoke to, excellent! I love the text from my inspection containing info, with pictures and video explanations. It was great to have a visual and also because I could txt it to my husband for his input. Thank you, Midas of South Burlington!
We were in Vermont for the weekend from RI, when our mounting bracket broke, causing a huge safety concern being so far from home wih children in the car with us. I called the Midas in S. Burlington and they were super busy, but said to bring it in for a look. Understanding our situation, they went above and beyond to help, rush ordering a new part and helping right away. It is rare to find this kind of service these days. I appreciate their help and would highly recommend this business!!
Dropped my car off without an appt. because it was is barely working and I almost had to have it towed. They did a great job no only fitting me into their busy schedule but also diagnosing the problem and repairing it. Very happy customer!
Same day service is very important to my company. Ok price on materials. 4 hours to do job ? I question that.Great job, overall happy. Will definitely recommend Midas Muffler. Jim Hartnett Shelburne Bay
I took my '90 Honda Accord in and it was fixed the SAME DAY. It wouldn't start and when I took it to Midas they thought it was a bad fuel injector. They inspected it further and found that it was just a bad wire in the injector. They fixed it on the spot and, thanks to their further inspection, saved me ~$300. Awesome service, great value, and very nice people!
The staff was knowledgeable and very helpful! We got our vehicle inspected there and it was finished within 2 hours.
Darrin is a GREAT tech who helped me out BIG TIME. I'd like to thank him for dealing with my dramatic reactions in stride. You, sir, are a titan.
There's a bit of a story here so buckle up (haha car puns):
I got my car state inspected at midas 7/24/19. I was concerned about the tires, and my state inspection was due in a couple months so I though "hey, i'll just do it all in one go" cause scheduling around work is a bit nightmarish for me. I passed the inspection with flying colors aside from the tires, which I expected of course. No problem. I scheduled an appointment to have new winter tires stuck on 9/7/19. Everything worked out.
BUT THEN,
About a week later that Thursday, the oil light came on and there was some... substance... leaking from the under part of the car. I freaked out a little since I just had the oil changed 7/3/19 and so I called Midas. They werent open, so I left a message saying I'm just gonna drop it in the parking lot and I'll be there right when they open the next morning to have it looked at. I wanted to limit driving as much as possible. Used my partner's car to get to work.
When I got to Midas on friday I told them the issue and they said they would look at it over the weekend. It was labor day weekend so I was totally comfortable picking it up tuesday. I was going camping in NH anyways!
I got a call saturday from a tech, I believe it was Mark, who told me that he didn't find anything. He said the oil light was on and asked me if it was on when i dropped it off and I said yes. He said it's probably just a malfunction with the light because the oil level was fine and there were no leaks. I was relieved and they sent me home saying it really was nothing and implied that I overreacted. That's fair. I'm always a little paranoid about my car. It happens.
I drove around in it all week, oil light blinking all the way. I figured I'd make a plan to fix that after the tires get replaced.
My appointment for tires was finally here this past weekend! And LO AN BEHOLD! They put my car up on the lifter thingy and it WAS leaking after all. AND the oil levels were OVERFILLED. Hoo Boy. I wasn't mad. I just wanted some answers. How did this happen? Overfilled? How did extra oil manifest in my tank after I had it changed 7/3. I took action as soon as I noticed the oil light was on and I was sent home to drive with it like that..... I was also sent NO pictures of any of the inspection work they did that weekend.... Big Yikes, Midas.
BUT LUCKILY!
There was no damage to the engine. Darrin priced me out for a new oil switch and an oil change. On TOP of the new tires and tire change ($425). $585. I admit I misunderstood the price at first and thought it was $585 + $425 = $1010 and I REALLY had a panic attack. Sorry Darrin. I mean it.
Then he explained that it was gonna be $585 TOTAL. Okay I can live with that!!! He even gave me a bit of a discount after the fact for my troubles of being jerked around the past week.
With the tire disposal fee, I paid $535 total out the door. tires+tire change+oil change+oil switch and all the work. Pretty good I think!!
TLDR: I knocked off a star from the stress of the oil light debacle, but over WONDERFUL service and good work on my car.
Midas is one of the best service centers in the Burlington area. The people who work there are friendly, knowledgeable, and willing to take the time to explain. I have been very happy with their service and I totally trust them.
Brought my car in for tire change. I brought the wrong tires and was able to reschedule very quickly. I was not charged the time spent before discovering I had the wrong tires. In addition, the tires I brought were for my second car. They stored the tires for me while I made the appointment for the 2nd car. Excellent service and honesty.
This is a great repair shop. The manager (Larry) got me in right away as a walk in and was up front about all my needed repairs. The mechanics on my car did a great fix and got the car out right when they said they would. They have my business if I ever have more issues.
It was my first visit. They were courteous. The front desk folks were very patient. I would have liked more detailed info from the actual hands-on person. With covid and Plexiglas barriers, communication is difficult.
Hadn't had the best experience with Midas, about 7yrs ago. But looking for some tires, they were more than helpful. Returning phone calls and actually researching items I couldn't. Spoke with Kyle and Pete on the phone. Highly recommend this branch of Midas
I have a 2000 Pontiac Grand Prix with a dual exhaust system fell off at the Y pipe. I called a lot of mechanics but only Midas could fit me in on short notice. Kyle DeMar the mechanic explained what needed to be done and showed me the mufflers and rusted pipes that would need to be replaced. I told Kyle that less than a month ago I had taken the car to Monro Muffler in Essex and they had attached 2 brand new mufflers. Kyle then showed me the welds they had done and it was obvious that they there were huge holes in the welds, on 2 pipes the welds did not even go all the way around the pipes!, and they had left a rusted through pipe in place. Kyle said they could re-use the mufflers but would need to re do all of the work that Monro had done and replace the rusted pipes. It was then discovered that one of the mufflers was cracked, Monro sent a replacement over and it was the wrong one, so a Midas employee had to drive over to Monro and get a new one!
After all this, the time spent working on my vehicle was longer than expected so would cost a bit more, but Kyle gave me a coupon which brought the cost down to pretty much the original quote. In short Midas went way above and beyond what they needed to do, the customer service was exemplary and I felt like Kyle was being honest and did his best to explain everything to me (I know nothing about cars). If there is something wrong with your muffler I highly recommend going to Midas and definitely not Monro!! I have filed a complaint with Monro and they have been proactive in their response but that cannot excuse the state of the work they did.
I was very impressed by how quickly they had fixed my car and got me back on the road. Its not often I write reviews but this called for an extra "thank you"! The service I received was fantastic- never been treated so well by a shop before. Appreciate all you guys do, keep up the good work.
There was a minor issue with the service and it took longer than expected but I was adequately compensated and all was good. Good people to deal with. They did me right.
Been going here for 5+ years, always a pleasure, standard fair pricing rates. The best part is the staff, they’re awesome.
Traveling up to Vermont from Connecticut to visit family when my car started acting up and broke down about two hours from South Burlington. Called Midas at a rest stop to explain the situation. They promised to put me on the schedule on Saturday so that I can travel back home on Sunday night. I had called the Nissan dealership first and they said they couldn't help me in that timeframe so I was already very thankful for Midas. Turns out my transmission needed repair due to a clamp on one of my lines that cools the transmission that was left on by another autobody shop in CT from when I had my radiator replaced. Midas was honest and caring about the damage that had been done to my transmission due to the mistake made. Kyle specifically was on top of it and kept me updated. Highly recommend Midas, especially if you know nothing about cars like me and don't want to be taken advantage of. They are friendly and honest and understand that your car is important to you and that they're expensive to fix.
Visiting from out of town and needed a tire repair. Walked in on a busy Saturday and the guys were very nice and squeezed me right in. They even had to go get the new tires from their warehouse and still finished the job and had us back on the road in under 2 hours. Awesome customer service! I wish this garage was in my hometown, I'd use them for everything.
We have used the South Burlington Midas for years. They are a great group of people to deal with; honest and straight forward. We highly recommend them!
Every time I come here, they are professional, friendly, quick, helpful and kind. They fixed my tire for free, and they worked with me on trying to stay on budget even with unexpected rust issues. Highly recommend this place!
Went in for a tire change over and was told one of my tires couldn't be put on legally by them.They said I could get away with one new one but the tired wouldn't all match and so I bought 2 new tires. They didn't try to sell me something I didn't need. My daughters car went in for the same thing and needed 2 new tires and I asked if I should just buy 4 and was told not necessary because the other 2 were like new.
Good work but hit me with a 495.00 price for a muffler/flex bracket change and labor for my 2012 Civic for 1 hour job. I agreed to it. Lifetime warranty on muffler. Still the price stung a bit.
We have had great customer service and quality work at Midas in South Burlington, VT. Great group of people. Accommodating. Work is done professionally from the service writers to the techs. Thank you.
I was up from MA for a little holiday and my tire went "kaputz." I called Midas, trusting the name, and these guys (& gals) were great! They were all booked up but Larry came in for the clutch and wiggled us in. Better yet Chris set us up with an oil change and Sue gave our pup a little treat. We wish we had a place like this in MA. Thanks Midas!
told me it would be within in an hour I'd be done..I was not and they hadn't even looked t my car though i had an appointment for a set time! However ..they were VERY COURTEOUS and professional and the mechanic who looked at my car seemed very upfront . I would recommend them but forget about them being on time
Wonderful staff, wonderful service! The mechanic brought me into the shop to show me what he was working on & to explain why. The estimate was accurate & included comprehensive details. I'll definitely be back!
Excellent serviice and very informed &trained technicians. Our whole family has used Midas,in So. BURL. as regular service for cars. They figured out and fixed my car, without a lot of info from me,as i had no idea, i just knew somethiing was wrong with steering. They are always respectful and pleasant,no matter the question or description of problem. In addition, the cost is very reasonably. !
Sincerely, The Bouchards
I cannot say enough good things about this shop and the fantastic people that run it. They took on such a huge project with my Camaro and have been incredibly patient and caring throughout the whole process. 100% recommend!!!
they were able to get me in same day, diagnose and fix the issue. would definitely recommend.
Great service and great care. I feel like I am really a part of the process, explaining what needs to be done in a manner that makes sense. They do the best to get you the best deal and they are very reasonable with their prices. Would recommend anyone to go there for great service!
Great service! Chris Sartelle and crew found a problem with my breaks doing a courtesy check. They were able to fix the problem quickly before a 7 hour trip I had to take to Philly the next day. Chris and the crew saved us from having a potential ugly problem on our long road trip and now we can take the trip knowing the problem was swiflty resolved. This Midas is awesome. We are always satisfied when we get our cars checked! Thank you Midas!
David Claghorn
Mark, Les (I think it's Les?), and Susan have bent over backwards taking care of my family's vehicles. They handle everything (tires, oil, inspections, electrical, etc...), offer complimentary shuttle service, and were/are very flexible with my schedule.
Update: 5 years later and I still feel the same way!
They are super helpful here. I used to drive a Saturn and when it broke down they managed to find the parts and fix the car in a reasonable amount of time. They also have a shuttle service so they can drive you home after you drop off your car.
I cannot express how great of a experience I have gotten everytime I have walked into Midas! Kyle Demar by far goes above and beyond to make sure you feel welcomed and comfortable while you wait for your service to be done. He does an amazing job dealing with customers and always wearing a smile on his face thanks for the great service and experience Kyle. I will defintely be back! 5 star service from you for sure!
Thank you Shawnee for having such an upbeat attitude when I came to Midas. You do a great job going the extra miles with customers and it shows. It was so sweet of you to give that cute dog a treat! Thanks again for the fabulous experience. You do such a wonderful job :)
Susan thanks for the great service! You were so energetic! I loved how happy you were to be at work it made me fell so welcome! Thanks for the positive experience :)
Chris S's customer service was amazing! Not only did I have a great experience, but my co-worker who had a 2007 Hummer H3 said that he basically saved his Hummer and gave him a fabulous deal! Thanks for your time and help Chris! We both appreciate it!
Eric thank you for doing a fabulous job with my car!
Chris F you do a fabulous job with what you do! Very impressive work! Appreciate all your hard work! Definetly will remmond your name!
Thank you Gary for providing such great service to me! You sure do represent your work well!
Keith thank you so much for working on my friends car! She feels so relieved now when driving it because of the work that you did! She would highly recommend you!
Thank you Joe for all you do for Midas. You are highly appreciated by your customers! Thanks for great service!
Mark thank you for working so hard to make sure that your customers are 100% happy! You do an amazing job!
I called for a quote regarding my brakes. Kyle walked me through every possible situation and price, and made me feel really comfortable with all the outcomes. Very friendly and speedy service!
Paid good price after using some coupon. However, watch out the bill, they have a “other fee” section that is a duplicate of some other amount in the bill. Add all the item by yourself. They could not get me the tires that they advertised on website.
Very polite as soon as they realized they couldn't fix my tire they found another for me i had to wait a day but it was totally worth it. I will definitely continue to go back
Their prices are the best I've seen. I've taken my vehicles to a few places and was always ripped off. But we wanted to try a new place so we went to Midas and they did a great job for a reasonable price.
Work performed on time and were honest about the brakes
Great work great updates on how the work is going and when to expect to get your vehicle back. I highly recommend calling and asking for Kyle Demar he will make your Midas experience a great one! I will be using Midas from now on. Thank you Kyle Demar and Midas staff for the great work!
Really good place job that was done was very good my escape pulled and now it's perfect all it was my alignment I'll always bring my escape there for repairs there fast and perfesionals and they didn't push for other work like other places do they do there job well thanks you saved my tires for one more year Bruce bailey
I was always a little weary of going to a chain shop like Midas, but let me tell you, guys at Midas proved me wrong. Service manager Larry Michael is not just a welcoming, polite, attentive, and right out funny guy, he also goes ten extra miles where others go just one extra mile at best. He checks up on mechanics to give updates to those waiting, for example. In my case, we figured out that I forgot my wallet, he offered to open up a store credit card and was sincerely helping me to find a way to pay. When later we learned that my car had to stay over for a night, he courteously offered me a ride on his hip Firebird, and what a fun ride it was. Guys in the trenches are also doing a great job, explaining the possible problems with a car when they see it, but there is no pressure, you don't feel obligated to do those repairs, they just let you know. And a cherry on top, when I came back on my bicycle to grab the car next morning, another service manager - whose name I forgot to ask (sorry) - taught me how to disassemble the bicycle so it would fit into my small Jetta. Thank you guys, you are the BEST!!!!
Mark is great. Found exactly the type of tire I needed at a far lower price than anywhere else I could find online, including installation!
Will 100% go back for future tire purchases.
I was away for a wedding and our vehicle broke down went down saturday morning and the place was full of customers so i took the shuttle back to my hotel by the time i reached the hotel they called me to show them how to start the vehicle,before the wedding started they had my vehicle fixed and at a great price i highly recommend this place,great service and honest hard workers. Very thankful junior and gladys cruz.
They were great at explaining what exactly was wrong with the car and they laying out all the different options to fix it. + fair pricing
I've been going here ever since I got ripped off down in Burlington. The team is very professional and won't do any work until they talk to you first. Prices are affordable and I always feel good about the work they do.
In and out quickly for my oil change with no problems. Really like that they top of all the fluids and lubricate any bearings as well. Always pleased with their service.
Last weekend, I went in with a dent in my door after someone hit my parked car. THANK YOU to Chris and Eric who were able to pull the dent out and send me on my way free of charge! I'll definitely be back in the future!
They were very good about informing me of service my car might need and things to keep an eye on for wear. I was told my snow tires were down to the wear line for tread, so they said they would dispose of them for me at $3.50/tire.
I had an awesome experience with the guys at the Midas a few weeks ago. The mechanics did all they could to help and work with me to make sure I could afford the work that needed to be done to my car. Big thanks guys, I’ll definitely recommend you all.
Service is prompt and great quality. I was super impressed with the technology they have to communicate the inspection report on my vehicle directly to my phone with pictures of each inspection point.
The owner of the shop, Peter, was extraordinarily professional. I only wished I lived closer so I could bring my car back to him. Midas should really send their new franchise owners here so you can show them how it's done....thanks for everything!
They've always been very helpful! I really love how they send pictures of damage/parts then explain what a part might be used for and the effect of it being damaged
It was pricey, but the repair was comprehensive, and the branch has lots of transportation options. They make it easy to get there, and explained all of the charges. At the end of the day, it was a pleasure doing business here.
Came in for quick oil change and they were fast and efficient considering their busy-ness. Decent waiting are armed with instant bevs, clean bathroom, and shuttle I didn’t take advantage of.
Fast service, and they seem to do a good job. They're limited by the number of bays they have, so they're sometimes willing to give small discounts for services that don't require putting your car on a lift.
Wonderful folks!
They did my inspection and oil change and let me leave my car there while I was out of town. They not only gave me a ride to the airport and picked me up when I got back, but also warmed up my car for me, so it was nice and toasty!
Polite. Accurately told me the process for getting my brake pads and rotors replaced. Friendly and professional and earlier than promised at each stage. Explained everything and answered each question I had.
Went above and beyond and called me 3 times to provide more information. Great experience with Kyle and the rest of the crew. Thanks for keeping us safe on our drive back to Michigan!
Great service. Was towed here because of a flat tire. Even though they were very busy, they got me in very quickly and fixed my tire.
Unscheduled semi crisis, receptionist and service tech were very helpful and assuring. Was helped almost immediately, friendly, courteous service. Eased my mind
They actually performed the transmission flush quicker than they had estimated, at the price I had been quoted the week before.
Was very nice and great customer service experience
Best place in town to maintain your vehicle. Staff is friendly, knowledgeable and on time and the price is right.
Staff and management are courteous, respectful and attentive.
X really impressed that they could take my car the same day I called two tires and an alignment on a minute's notice and we're good to go thank you Midas
Larry and the team squeezed me in for an early oil change and rotation. For an out of tower who needed help, the team was there for me. Much appreciated, very courteous and friendly. Did a great job at a great price. Thanks everyone!
Jeff was very good at the front desk and kept me informed of the progress of the work on my car.
Dry thorough inspection. Highly recommend
Very friendly and extremely helpful staff. Midas saved me hundreds of dollars. By repairing my climate control system instead or replacing it!! They are awesome!!
Friendly and efficient and full service capabilities
Midas stuck exactly to the quote I was given. Very satisfied with the repairs to my 2006 Toyota Matrix. They keep it running well.
Fast, Friendly and Accommodating service
Outstanding service from front to back front counter Chris continually goes goes above and beyond the Call of Duty I totally and confidently Trust the work that is done on my vehicle whatever the repair work is needed mechanic Joe is unbelievably remarkable there is no job big enough for him to tackle the result of his work is A1+
The people who run and work here are the best! I've taken my car here a bunch of times and they have been so good to me and my car they are great!
They went above and beyond good service. I couldn't have been more impressed. Not only did they allow me to use an old coupon but they didn't make me pay the difference. Unbelievable.
Thanks Midas!!!!
Kyle at Midas is my HERO!!! I locked my keys in my trunk in the middle of my work day (on a Monday no less) and he was able to unlock my car and get me on my way all within my lunch hour!!! AMAZING service!!!
Down to earth Great Great people at this shop .. Midas is very proud of this shop I would think .. I asked around town and everyone I asked praised very highly of the people who work there and the work they do .. the people, work they do and extra advice they give is not average .. they are far above .. thank you South Burlington Midas
Most excellent service! She runs very quiet now. And the clear headlight lens are perfect!
There was also a rattle in the back that is gone. I trust these people and highly recommend this business
Great friendly services. Cost effective and the staff takes care of you from the time you drop your vehicle off til the time you pick it up.
Les is a great asset to your company. He makes sure people leave out of here with a smile! Thank you for changing my mind about auto shops.
I had them replace my tires on my Chevy. Their waiting room is the best, better than the dealerships.
Kyle and all other staff members are absolutely wonderful and I always feel secure leaving my car with them knowing they do great work!! Thank You!
Despite being crazy busy during a busy season, they were friendly and attentive and kept their sense of humor. Much appreciated
I brought my car in for work but, they couldn't help me. I had a transmission problem that needed a specialist and they pointed me in the right direction
Great job with getting new tires. Christopher was very pleasant and professional. They will have my business.
Thank you for helping me get my car better – it drives significantly better over rough roads, and is smoother on good pavement. It’s also a pleasure to get service right away without waiting :)
If your looking for quality work I'd definitely consider midas a place to go. All the employees are very professional and have many years of experience!
Could have taken me for a big $$$ diagnostic but free advice to check the gas cap and drive for 20-30 miles took care of it. Great customer service!
The staff was very welcoming. They explained every step as they were doing it. Great price!
My truck was broken in the middle of snow plowing it got towed to Midas and Pete and Chris and the guys fixed me up quickly and get me back plowing,I couldn't ask for better technicians or service guys you want the best you go to Midas in South Burlington
Kyle and his staff are wonderful. Very friendly and helpful. Midas in SB is my go-to mechanic!
I would like to say a special thanks to Mark Hasting for going above and beyond to help me resulted my problem you have a good group of guys working for you that work well together thank you all sincerely John Barbeau
Very pleased with my experience. Great communication from the business about what needed to be fixed along with pictures.
Excellent service, highly recommend
Awesome people their! They even brought me out to the shop to show me what my car needed!
Went in to get a muffler put on the tech working on it brought me out and showed me what he was going to do .finished product well exceeds what I was expecting. The price was less then I thought it was going to be.
Friendly staff very thorough have been quite satisfied every time I've had my vehicles in there will continue to take them there
Fantastic experience…did exactly what they said and were happy to make sure I was….I’ll be back
I brought my brand new 2017 outlander to midas and they gave me a great deal for a oil change and tire rotation
Serviced car without appointment when I needed to have a heating issue resolved. No charge for coolant. Thanks.
Super friendly and helpful. Fast working and very efficient. 20/10
Clean garage, comfortable waiting area, but if you go in for an oil change, they will always find a few minor repairs and pressure you in to fixing them.
Great service! They were closing up but Chris sartelle still took in my car for an oil change. Thanks guys!
We had our brakes worked on and they did a great job! The price was the best in town.
Great experience. They fixed my flat for free, and swapped out the spare. Still got to work. Appreciate it!
Excellent work, very professional, gave us a loaner car.
I had a great experience here at midas they did a great job on my foreign car Joe and ed were great to work with
These guys are great! They do what they say they’re going to with timeliness and high quality. Thank you to the entire staff you are a joy to work with!
Very helpful. Great job explaining what needed to be done. Counter lady did a great job keeping me informed
Excellent customer service ,Express taken care of plus shuttle service and reasonable & fair charging , I appreciated your Quick Job Done 😊 …
Super fast turn around.
I can't say enough wonderful things about the people who work at this store. They are always helpful, never pressuring, and have earned my trust.
Went in instantly helped me reattach my front splash shield. Very nice folks.
Tires. Everyone was great
Great experience great employees great service and took good care of the prices for me ..very satisfied first time and future return customer ..thanks Chris S for making it easy and understandable -k.cummings
Amazing customer service. Had an appointment for an oil change , was in and out in no time!
That always help my with us issue and never had problem
Gave me a great referral for a place to get body work done and saved me over 1,000 dollars
We worked with Larry and John today and they were both great! They were both very professional and friendly.
Brought it in Saturday, got it back Monday. Labor isn't extremely expensive, and done well.
Oil change and under coating.
Courteous and professional service when I brought my car in for brake service! So thankful for their help!
They take care of my car
.i trust them. Good bunch of people.
It's nice to see a professional auto shop every once and a while.
Up front with thing's that needed to be repaired. Excellent prices. Spoke with Kyle on the repairs, excellent employee
Always a pleasure, very professional, they explain everything and definitely put the customer first.
They were really good about explaining the work I needed done.
Always great service, always friendly and professional.
They seem to have always down me right
Just got an inspection done, but great service with good people.
oil change, took 40 mins amazing customer service
Fantastic service. Professional and friendly. Know their stuff!
I know the owners. They are fantastic. This is an excellent place to go. They run a real honest business.
Fantastic service. Very friendly, funny and hardworking (especially Kyle and Eric)
Kyle DeMar was very helpful. The service was quick and convenient.
Love them they are all great guys and have great customer service
Nothing but I just like this business
Got us right in during the busiest time of the season, they're amazing!
Had a really great experience and the staff was very friendly and knowledgeable...
Very helpful and reasonable plus they went above and beyond to get me where I need to get to in time. I will always go to them from now on
I absolutely love going to Midas. Everyone who works there is amazing
Pros are manning this ship. I was pleased and impressed.
My experience at this location was fast and convenient. There's nothing better to get in and out as soon as possible!
Great service and the employees were all very nice!
Always quality and courteous service. Have always treated me right. My go-to shop.
Best place to go!
These guys were pros! I will definitely become a repeat customer!!
5 stars. They are always so friendly and helpful. And there prices are great!
Mark and jordan were great today. Super knowledgeable and helpful
Great service. Quick and easy and very informative. Great prices as well!
Excellent customer service, great promotional pricing and shuttle service
The team was friendly and efficient and the pricing was fair.
Always reliable service, always courteous and accommodating front desk
Prompt service and the courtesy shuttle makes things a lot easier.
Shop manager Joe is a stand up guy who went above and beyond to help us out.
Excellent service in a reasonable amount of time.
Friendly, efficient and got my work done in a timely fashion.
They got the job done at a competitive price.
Were very helpful with getting me in last minute and fast service!! Thanks so much
Very thorough however a bit expensive for repairs.
Awesome deal on break rotors and free state inspection.
These guys were great!
The experience is always excellent at Midas, So. Burlington
Happy with the service, quality of work and the way I was treated ..
Very clean and professional. Just super super expensive
Service is great
Honest folks who make sure everything is all set.
Very kind and time efficient. Thanks!
Used terms I could understand and extremely friendly
Great customer service, fast and friendly.
Quick and effective service, and the nicest staff!
Tire change over..
Good service
Fast service, reasonable rates.
Efficient, clear, honest. Great.
Friendly fast service.
Great employees, very helpful
Very nice people!
Parts prices are outrageous!
Great service and friendly,
Reliable, trustworthy, and convenient
Awesome service.
Great service!
Nice and friendly people
Service was excellent!
Friendly and quick.
Problem getting right part
THey are awesome
Riyadh ksa
I love this
Professional