Reviews of Express Tire & Auto Service. (Auto Repair Shop) in Boston (Massachusetts).
Express Tire & Auto Service
433 Main St, Watertown, MA 02472, United States
Description
Information of Express Tire & Auto Service, Auto repair shop in Boston (Massachusetts)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Express Tire & Auto Service
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Popular times
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Reviews of Express Tire & Auto Service
Brenna Hagan
After an unfortunate ordeal of a flat tire and needing to get towed during the middle of my move, I was recommended this place from AAA, which happens to be near my new place. I'm so happy to have found a new reliable shop. They made the process easy with letting me drop off the keys after hours and we were able to communicate all over the phone. They also pointed out various other things that needed to be done to the car to have a safe vehicle for the winter and I was really pleased with the interface that clearly explained each step that was needed and included photos. They then called me to talk it over and share what should be done now and what I could wait on. I was worried as a women who doesn't know a lot about cars that I would get scammed but the thoughtful explanations and itemized bill (and the ability to google the average prices) at the end made me comfortable in my decision. My car now runs like a brand new car and I'm so happy I have a safe car for the snow. Though it cost more than I wanted during the middle of my move, I'm happy to be driving safe and have all of my issues handled swiftly. Hopefully I'll be set and will not need work done for awhile, but if I do I'm sure they will take care of me. Thanks again!
Sherri Pfuntner
Recently had some major work done on my car here. They took GREAT care of us. Lisa explained everything in detail and even discussed with us the pros/cons on having the work done vs purchasing a new vehicle altogether. After deciding to go forward they offered me a loaner car to use while work was being done. Even with having to order parts they still had it done in 3 days! They also do a military discount which helped a TON! Absolutely will return and highly recommend!
Jeremy B
I feel like this is one of those businesses that you grew up knowing as a kid, like a small business owner that remembers its customers and provides quality work, but I wouldn't exactly call their business small. They are extremely friendly and will do some of the best work around. They also stand by their work and their products. They help you feel good and confident that your vehicle has been serviced and safe, also if you have any issues They go above and beyond to help you. They also have loaner cars that they allow you to use so you can go about your day while they finish your car. Their prices are not the highest or the lowest, but the couple extra dollars you might spend is worth it for the quality of their staff and the assurances they offer. I will continue to go to this business and hold them in high regard.
Abriam Barker
I am very pleased with Express Tire and Auto. They took excellent care of me and were very professional to deal with.
The diagnostics test is second to none.
They give you a complete report that is very easy to understand, detailing and problems your auto has with a price to repair it. This helped me understand what was going to happen.
V Van Sant
I’ve been going to Express Tire for years. Darren, Lisa, Megan and the rest of the team are amazing. I have a physical disability and they’re so helpful and accommodating, I actually don’t mind when my car needs to be serviced. They’re upfront and honest about the work they do, which is always top notch. Thanks to all of you for always being there for me and my car. 😀
Catie Burke
Express tire and auto service has been so great to work with! They got me in right away and sent me videos and pictures of what they needed to repair. They also offered a loaner car that is no charge! Such a great place to go. Highly recommend!
Wolfgang Junger
This company charged me 7,000 USD for tire replacement. They also replaced other parts of the car but did not ask for my approval.
After their "service", the ABS and Air conditioning systems no longer worked. Obviously their "repairs" created more problems than what they solved, strongly suggesting that these people aim to squeeze more money out of their customers.
When I mentioned the defects that were created after their repairs, the female representative of that company was very harsh and impolite.
She insisted that addressing these problems will cost more but she did not want to give any estimate as to the cost of an inspection. She apparently expects a blank check to make further (outrageous) charges.
My strong suggestion to you all out there: Avoid dealing with these people. They will take full advantage of you.
Follow-up: The owner reached out to me shortly after our experience described above. This is a nice touch and shows that the owner is concerned about his customers' experience. He also fixed the problems that had occurred with the ESP, ABS, and power steering systems of our E350 Mercedes. Thank you.
Eric Hardiman
Great, fast, and fairly priced service. As a bonus everyone that I had the chance to speak with was polite and helpful throughout my time here. I will be sure to keep going here for any future auto services.
Jonathan Gerber
As always Darren and his team did a timely excellent job! Was able to fit me in last minute- great service, great price-
Don MacMillan
First time there. Excellent customer service!!! I don’t know anything about cars, so I always feel like I am at their mercy. They listened and advised me what my options were. They got the repair done efficiently and the price was exactly what they said!!! There were no unpleasant surprises!!! I would highly recommend Darren and his team.
Jane Gaziyeva
Highly recommend this place. Very professional and friendly team. I appreciate their honesty and quality of service. Thank you Darren and the team!
Cristy & John
Where to begin with why this shop is excellent. Friendly service, skilled mechanics, honest about work that needs to be done, got me in same-day to fix a window (right before the last Nor'easter).
But also, the free loaner car that saved me from having to use Uber to pick up my kids from daycare. Having access to a loaner meant I could salvage my day.
Megan Davis
I took my car to have the shocks/struts replaced. When I got the vehicle back, I noticed it was making some noise. I called and they had me bring the car back right away and replaced some defective parts. The car is very quiet now and they did a really thorough job. Darren and the rest of the team were very helpful and responsive during the process and made sure I had a loaner car when I needed it. I would definitely recommend them.
Kathy A Pratt
The people at Express Tire worked hard to source hard to find tires for my car when the others failed. They were friendly, helpful and professional. Definitely a cut above the others.
Carol Airasian
I thot I had a slow leak in the back tire. Lisa showed the tear in the side wall and gouging to the rim. I had my car towed to Express Tire and had a new tire on the left rear tire in less than 2 hrs. All who work there are very friendly. It made the whole process much easier!
B Bohan
I looked them up using Google and I'm glad I did. The service there is good they gave me a free estimate of what needed to be done and gave me a loaner car while I got the estimate and going back in to get my car fixed. Darren told me to bring my civic in so they could look it over so I wouldn't get overcharged for work I didn't need on it. That was cool. Gave me reassurance. Lisa provided me with what they found needed work and the prices for it as well and gave me the option to have my oil changed the same day they did the work. That place, in my opinion, is a reliable company. I definitely notice a difference in the performance with the upper control arm. I'll be using their services again.
Ed Demichele
Darren and the guys are good people and get treated fair when you bring in your vehicle you can rest ashore when u pick it up it’s done right best place in puddle town!!!💯 …
Dorian Carbunari
Great experience. Super accommodating, quick. No pressure and excellent detail about what was needed. Would definitely recommend!
Andrea McElligott
I cannot recommend Express Tire any higher. I called because I needed tires yesterday. Spoke with Darren who couldn’t have been more helpful. After helping me figure my tire size, he made recommendations for my vehicle that didn’t break the bank, and scheduled me for 2 days out. When I went to the location Lisa couldn’t have been any sweeter. She gave me an approximate time for pick up. She text me my inspection with no pressure sales. I did add 2 additional services and my vehicle was still ready at the estimated time.
Thanks so much for helping me navigate something so out of my wheelhouse with ease and comfort.
I will be back.
B.H. Joint
I have been to many auto body’s and tire places in the past with different vehicles and with this one! My Jeep is my little baby. I have had her for 11 years now and I am very particular where I bring her. I read the reviews on this place and gave them a try!!! BOY AM I BEYOND HAPPY I DID! Everyone was so friendly, so professional they made you feel welcome. Being a woman going to get your car serviced is always nerve racking! They had women working the front who were so knowledgeable and helpful the owner (at least I think he may be the owner) was so friendly so helpful! I will be bringing my car back here for EVERYTHING! And will tell all my friends and family to do the same! I am beyond happy with my experience! Thank you all so much
Marianna Chiodo
I called Express Tire because something felt like it was about to fall off on my car while I was driving. Darren answered said I could bring it right over. Come to find out it was my tire that was about to fall off. The last place I went didn't tighten the wheel. Darren and Express Tire were great. Very professional, very welcoming. I will definitely be going back and using their services. They were also willing to give me a car while they looked over my car.
Ryan Lewis
Darren and his team are amazing! They are all very friendly, courteous, professional at delivering their service, very reasonable with their service charges and wonderful to talk with! I was very happy with the job they did on my wife’s vehicle with the brakes- super efficient and quick. Thank you Darren, Mitch and Lisa. Keep up the good work, cheers!
Andrew McCarthy
I've gone to Express multiple times now and they've never been anything less than perfect. Their staff are friendly and always make sure you're taken care of, Megan was wonderful!
Sherri Bence
The team at express tire were super helpful and straightforward. It felt like they really cared. It was also nice that a loaner was available until my care was ready and their warranty seemed pretty impressive as well. I’ll definitely be back!
Benjamin Cooper
Honest and good service - I probably could have gone back to CT or up to NH for cheaper cost, but they discussed my car’s issues and were straight forward, which is rare and very appreciated. Will certainly return again for more services as they’re so nearby.
Bill Burns
Great experience!! Lisa and Meagan are great! Get them Coffee and Dunkin Donuts.
Bobby K
Great experience working with Darren and his team. They did an exceptional job on my vehicle. Very professional and easy to deal with. Because I left my vehicle for the work they continuously kept me updated and they gave me a courtesy car to use. I would recommend Darren and his team at Express Tire in Watertown, MA without hesitation.
Lisa Andrews
Darron and Lisa always make me feel like an important customer each time I visit. Their service is very prompt and I am thankful to have them taking care of my car when in need. I’ve never had a problem and have only had positive interactions with everyone who works there. Their business is spacious, brightly lit with plenty of windows and cushy seats if you need to take a seat.
They were highly recommended to me by a friend and I have the same high opinion. If you want to take the worry away from your car servicing, this Express Tire location is the answer!
Ms. Sara
Express Tire was great! I called ahead and they told me to come right in. I had a screw in my tire and assumed the tire couldn't be patched, but I was wrong. They easily could have convinced me to purchase two new tires on the spot but they patched the hole and I paid less than $50. They also let me know that I'll need to replace the two front tires soon without being pushy. I assured them I'd be back since they were so honest and reliable. Their prices are great and they work quickly. I highly recommend Express Tire and I'll definitely be returning to them in the future!
Michael Ceppi
One the best and easy to work with for your car. Do not pay dealership prices as They will beat with price & superior service. I love the loaner car option as well. They always provide best options and hassle free atmosphere.
Deborah Walter
This was my first visit to Express Tire for an oil change. Because I was waiting they took my car right away and were finished within one hour. A special shoutout to Lisa who is so professional, kind and organized and kept everything running like clockwork. One bonus is they have loaner cars (look to be newer and clean) if you need one, although I didn’t opt for one. I had a great experience and will definitely go back!
Margo Kelly
All staff were friendly, knowledgeable and helpful. I believe this is a skilled and honest company.
Monica Hanley
I went to Express Tire yesterday for a noise coming from my car. Within 30 minutes, Darren and the team checked my car, diagnosed the problem, and had me in a free loaner so I could return to work. They provided me with a few options for service, and understanding that I’d prefer a more affordable option, found a solution and began work, all within the business day, all in time for me to pick up my car by 5 pm. Would highly recommend.
Tom McCormick
I recently had my daughters Silverado pick up serviced at Express Tire & Auto. Everything from setting up the appointment, the drop off, the service and the pick up was exceptional. I am not a car guy. Darren and the team always take the time to explain exactly what’s happening with my vehicles and how it’s going to be fixed and how much it’s going to cost. After a recommendation from a close friend I have been using Darren and his crew for several years. I have complete confidence in the work that they do cannot recommend them more highly!
John Cohan
Darren and his team were very knowledgeable and professional. I received the best value for my money. I brought my car in for new tires, asked to get it back by a certain time, and they did not let me down. Thank you Express Tire & Auto
Melinda Hubbard
I’ve been having my car serviced at Express Tire for years and have not once had a bad experience. They provide timely service, they explain the “what and why” behind their assessment in a straightforward manner, do quality work, provide convenience (free loaner car), and are friendly and welcoming. I highly recommend!
C A
I am sorry to say that I am not happy with the service I got. I went there to address a vibration indicating unbalanced tires. The guy balanced them but couldn't tell me how much he had to do or by how much they were off. He just assured me it was all done--not in the most eloquent way.
There was no effect; if anything, it got worse. I went to the dealer next, and after aligning they said all rims were bent and could not be balanced well, and that some small rings were missing on two of the wheels and gave me the other two. So I lost my trust in this place.
Judy Bukenya
I brought my car in to have my tire changed. Lisa took very good care of me. We discovered that all four of my tires were balding and the two front tires were the wrong size. Lisa refused to let me drive home with balding tires. MY RIGHT BACK TIRE WAS AS BALD AS MICHAEL JORDAN'S HEAD!! 😮😮😵😵It was as if she was my sister. They gave me a loaner car for free over the memorial Day weekend. Upon receiving my car I had four new tires they were aligned and I feel very safe in my car. I would recommend anyone to go to Express tire and Auto service. You have a brand new customer and I am very loyal.
Ian Kempf
Went to Express for new wheels for my '16 Caddy XTS4. Instead, they refurbished my existing wheels and saved me a boatload of cash. 48 hours they look great! I'll definitely use Express Tire again!
D Cormier
I had my a/c checked. Knowing that I was planning to sell my old car if it the expected cost was too high, they honestly told me that the a/c problems were likely to be extensive and the cost high because they smelled Freon. I appreciated their honesty and would do business with them again.
Sean McGoldrick
I was driving home from work when I had to pull over cause my car was driving funny. I pulled into a dunkin donuts and saw I had a flat tire. Just so happens i look across the street and see express tire. I'm new to the area and wasn't familiar but decided to check it out. They took me right in. Gave me a new tire and I decided to get all new tires cause they were getting worn. The experience was great! They were very freindly and professional. I was in and out in 45 minutes. I cant speak highly enough about express tire they took me right in and this was right before closing. They helped me out a lot. Thank you for the great service!
L Webster
I've been a satisfied customer of Express Tire for years, and I keep going back because they consistently do very good work at fair prices, they're efficient, and they offer great customer service, including a loaner car or a cozy, clean waiting area with comfortable leather chairs and fresh coffee. Darren, Lisa and the rest of the crew are a real pleasure to deal with.
Michael P. Frawley
When dealing with my car, I only deal with people that I trust... As a sales director, I drive throughout New England & put a lot of wear on my tires. After I found Darren & Lisa at Express Tire & Auto, I haven’t been anywhere else. Fast turnaround times, welcoming service & extremely fair pricing is why this review exist. They even have rental cars if need be...
It’s a local, family business that’s been supporting their community for over 20 years!
5+ Stars for Express Tire & Auto Service!
Paula Underhill
I can't say enough about the fabulous service at Express Tire! Lisa is personable, professional and always so accommodating. She goes out of her way to work around my sometimes demanding schedule! Thanks, Lisa.
The LOANER CAR program makes it a breeze to have any and all service done to your car with absolutely no inconvenience or interruption to your busy day. I would highly recommend the team at Express Tire for all your auto service and maintenance needs. They are a neighborhood business that knows all their customers and such a refreshing change from all those chains . They are honest, reliable and a pleasure to do business with. Thanks, Darren! When I leave your shop I feel like I am driving in a safe car, and that I've been treated like a neighbor and a friend.
Dan Mehigan
Darren and his team at Express Tire and auto service were very professional.
They were quick to assess the situation and give me a fair price to get the work done in a very timely Fashion. I personally will be bringing my car back when it needs any future repairs.
Mary C Kiley
Quality service done right the first time. Great customer service from the minute you walk in the door. Prompt service. Loaner car available if needed. Clear communication throughout the entire experience. They care about the customer and your vehicle! Express Tire is the best! ⭐⭐⭐⭐⭐
Dan Frasco
Darren, Lisa and the rest of the team at Express Tire have always treated me, my family, and any referrals (and our vehicles) with nothing but respect, and professionalism. The team at Express Tire is accurate at their diagnosis of the issue, the estimate of the cost and timely with the repair. They have never tried to up sell a service, but have alway provided the right amount of cost effective preventative maintenance to save from costly repairs down the line.
How are they able to do all this? Excellent trust worthy staff, an owner that cares about his staff and his customers, and they perform all the maintenance on my vehicles so they know what to expect with no surprises.
Thank you Express Tire.
Robert Shay
I've been using Express Tire to service my two Prius's for several years. They provide great service at a fair price. A couple of months ago I pinched a tire I had bought at Express tire going around a curve and it was losing air. I brought it in to have it fixed. They found it had been damaged and was under warranty from the manufacturer so put on a new tire at no cost. As I said, great service.
Anthony Bottaro
Had a flat, took vehicle to Epress as they state that if tires purchased there then free flat repair. Outstanding service, no charge and they use a patch and not a less desirable plug. Cannot tell they worked on tire except for a lefover eraseable chock mark - very clean work, very happy with service. Already decided future tire purchases will be there as I purchased present 4 there a few years ago and they gave me a reasonable price.
Matthew Bessette
Excellent experience from start to finish at Express Tire and Auto. My truck tires were bordering on Steve Harvey bald and Mother Nature was planning on dropping more than a foot of snow the following day. Darren and his team were able to locate my hard to find tire size, get them mounted and balanced, and had me back on the road in no time. Express tire and auto even offers loaner vehicles so I wasn’t stuck in the waiting room while the truck was being serviced. In the words of my favorite former governor “I’ll be back!”
Jeremy N
Darren and Lisa took good care of me, as I expected based on Darren’s customer service skills from over 20 years prior. They were upfront with charges and made suggestions on what the car needed without forcing me into anything uncomfortable. I will return and highly recommend ExpressTire.
Jonathan Gerber
On time, great and friendly service that you don’t get at the bigger tire brands. Took the time to go thru exactly what I needed and educated me during the the process. Darren and his team did a great job!
Erik Owens
I popped in near closing time to see if they could troubleshoot a slow leak in one of my tires. Despite the impending closing time and many other vehicles in queue for the next day’s work, the manager took my car in. She could have turned me away but it’s this bit of extra kindness and professionalism that makes you a repeat customer.
Robert Duncan
I had my car inspected last year and it failed! Tires bald because of miss alignment. I immediately went to Express Tire and Auto in Watertown, MA. I was able to get new tires and a four wheel alignment. With new tires I received free rotation to keep them in good shape. Yesterday I took my car down for free tire rotation. They did a great job and checked the car over for possible other issues. I will be returning to get my car checked in the future.
Cheryl Martin-Gloss
I had a great experience getting four new tires and some mechanical work on my 2014 CRV. That were very patient with all my questions and being able to communicate via text was quick and easy.
Thank you Darren, Lisa and the team.
John Shea
After 2 sets of Dealer's tires didn't last 20K miles per set, I called Darren. He set me up in a loaner, I bought a premium set of tires. Much better ride and handling at significant cost savings from the dealer pricing. Thanks to Darren and his team!
Jim King
Awesome shop that really knows their stuff. I had been dealing with a slow leak for a week or more. I showed up without an appointment. They took me in, diagnosed the problem, fixed the problem snd had me back on the road in less than two hours. I couldn’t be more impressed. I highly recommend them.
Chris Griesbach
This place is really great. I called them on a Saturday afternoon when they were going to close in less than an hour and they were able to get me in and take a nail out of my tire so I could go on a road trip. Very affordable too and the staff was super friendly. Highly recommend this place for any car service needs you may have!
T S
First time trying them, it was far beyond my expectations-friendly staff and fast response, they checked my car and scheduled my repair quickly, explained me the repair process and the potential costs, and took good care of my car, like other comments said, leave your car to them and then there's nothing to worry about, I will recommend Express Tire to everyone I know
Ed Naczi
Called Darren and told him I was on a tight schedule and needed to get to work early in the AM. He fit me in Today at 8AM for a 4 Wheel Alignment on my Mercedes and got me out at 8:40 AM.. Incredible..Everyone at met Today had a Great Attitude, Great Service, Great Price. Will definitely do Business with them again!!!
gabriel san martin
Highly recommended service, very professional and friendly. Fair prices, free loaners cars (very difficult to find with dealers or other car service, Lisa from customer service extremely helpful!
Michael Aboulafia
I had called several places before Express, but Lisa was warm and friendly and knowledgeable and they were able to get me in immediately. Everyone there was attentive, and I will definitely be back for my next service.
Fred Josey
I receive great service from them from start to finish. The service was so good the first time that a few weeks later. I went by to have some work done that i had been putting off because others prices were so high. The people were very nice asked me if i need a loaner car. Gave me a time to have things done an they were.
Christine Ryan
Service is always completed when promised. Staff is able to explain in detail what repairs or maintenance is necessary to keep vehicle running safely. Technical questions are answered clearly and without attitude. Substitute cars are available. Customers trust that both they and their vehicles are being treated with care and competence.
Jaden
Darren and the crew at Express Tire are experienced professionals who handle any kind of repair and put on new tires quickly and efficiently. When I bring my vehicle in to make an appointment for service they often take it right away and do the repair that day. And they offer loaner cars if you need them. There's no need to go anywhere else for automotive repairs or tires.
Taylor Crampton
Brought my 2017 Honda Civic to this shop for a low tire pressure warning - they took a look and had a suspicion that my warning symbol just needed a reset after the tires were filled up. Lisa, the blonde woman at the front desk led the whole process and was very professional and accommodating. She made the shops environment calm and easy, something elusive to that type of store. I will definitely be recommending Express Tire & Auto. Thanks again!
DON
I had very prompt and efficient service, from the initial appointment with Lisa to the 1 hour waitt time to install 4 new tires, balance them and alignment.I will go back for custom wheels for my Challenger at some point.
Overall, a very enjoyable experience.
Nikola Kuzkov
HIGHLY SUGGEST!
I have used this company 3 times already and can confirm with a confidence that here you will find fair prices, high- quality service and people who really care about you and your car!
Even my last visit wasn’t perfectly smooth like the other ones and I needed to come over next day to finish things up I was provided with a car for a whole day and was discounted for the labor due to misunderstandings. Now my car is up and running like never before.
I was impressed and highly satisfied with an outcome which made me write this review, even I do this once a year. I want to highlight Darren who showed his professionalism and respect in a sensitive situation.
I think you can tell what company worth by how they act in complex, controversial situations and they passed A+++.
Let me add that besides great prices and professional services you can get a free coffee and free Wi-Fi.
Highly suggest!!
Paul King
Great service, honest evaluation of what needed to be done. My son is heading off to school needed to keep him safe has a long drive in front of him. Darren took care of my son’s car so no worries for DAD, can’t ask for anything more than that. THANKS
William Capasso
Still a little hesitant about all auto mechanics places. They seem ok. Brought car in for muffler. Told me catalytic converted, 750.00 or so. Told them that was expensive. Then told me that they could fix just the connection flange, would save me 500.00 or so. Should have just told me that to begin with. Next thing I know, replaced rear brakes, aligned tires. Kept finding things. Loaner car was nice. Still came to 700.00 or so.
Don’t know - convenience is key, I will go back. But still apprehensive about auto mechanics in general. Hard to find a good one. Overall, will try one more time!
Edward Fantasia
Darren and the team at ETAS are awesome. Longtime customer. My vehicles are always fixed right and on time at a great price. Friendly and professional. I highly recommend.
Lara Mabanta
They got me in as a walk-in and had my car ready in just a few hours. Staff was so friendly and I didn’t feel like they were hustling me with unneeded services like I feel other auto shops do. I’m just in awe with their amazing and FAST service! I will be returning to this shop for all future car needs
Osmin Perez
Express Tire & Auto Service has always been friendly and knowledgeable about what they do. I've taking both my cars here for wheel alignment and new set of tires and they drive beautifully! I'll definitely take my cars here in the future!Thanks again for the service!
Cyrus Hopkins
An excellent response to an auto damage after a crash. Efficient and courteous.
Bob Polion
Awesome! Service thank you for the great service.
I would recommend them to everyone I know.
Ben
My first time here for an oil change. I never knew this place was here. I found it because of groupon and the great deal they are having for a fully synthetic or conventional oil change.
The place is very well kept and from what i see on thier business cards, and from what Darren, the front desk service gentelmen says, they have been servicing thier local customers for 20 years.
Darren, the man that greeted me when I came in was very professional and very knowledgeable. He was very quick at getting my information and getting my car into get serviced
Besides just doing tires and oil change, they are fully equipped to do full-servicing to all makes and models. The entire service bay and garage is open so that you can see all work being done by the team to all vehicles.
The waiting room is very up-to-date, clean and has very comfortable chairs for while you wait for your car. It is also across from a Dunkin Donuts, so if you want to grab some breakfast while you wait that's also an option.
The only drawback that I see is that it is a very small place, so when I came initially, it was very hard to find parking. I ended up having to pull my car right up to the entrance of the garage entrance, which felt kind of uncomfortable, because there's a sign that says no parking.
They are a very busy place, so you definitely need to set up an appointment before you come. The service was very friendly and was was done by 30min.
beni kalemi
I definitely would like to recommend Express Tire to everyone who needs a quick and professional service!
Darren ,Lisa and their staff are Great! Anytime I go there I have had a great experience.They care about the customer and the car
Thank you Express Tire .
Susan Melrose
These guys were great! My car started making a weird noise as I drove in from the cape. They were easy, quick and really good! Darren even gave an idea of somethings that were going to attention.. but no rush, no pressure. They were a pleasure to deal with!
Suzanne Morash
I recently had a car issue that needed to be dealt with as soon as possible due to a safety concern. I pulled into Express Tire and asked if I could have my car looked at and “fixed” in thirty minutes because I work at a major Boston hospital and needed to be at work on time. Darren C looked at me and said “sure no problem “ I said “no, I need to be at work in thirty minutes”. Darren said “no problem”.
The New England Patriots May think they have the GOAT..... well they don’t. Express Tire has the true GOAT - Greatest Of AutoTechnicians in all of New England.
Darren and his team are wonderful. They actually ended up taking care of both of my cars that day. They are true professionals and truly care about the safety of their customers and the work that they do. You can hear the passion in their voice as they talk about each vehicle. So grateful to have run into Darren and his team last week. Thank you for your skills and professionalism. S Morash
Betty Tulipano
Very polite and friendly and explained exactly what was being done. Gave me a loaner car to use so I could do my errands. I would recommend them if you want honesty and thorough work done on your car.
Mike Devlin
Outstanding response time and service. Needed to get an oil change but had no time on the weekend so they squeezed me in Friday late afternoon. Much appreciated as it looked very busy when I got there! Professional, courteous and friendly! 2nd trip there and will be back!
del m
Professional, courteous, friendly.
Good work at a great price!
Sean Sanker
Everyone needs a good doctor, a good mechanic and a good IT professional in your life! Darren and his team are my mechanic. Fair prices, locally owned, fast, Bruins Fans! What more could you ask for?!?
Rob Ouzounian
Simply one of the best tire and repair shops I know of. Always willing to listen and offer the best solution to your tire or repair needs. Only quality service and products offered here. Before you buy tires anywhere else, let Express Tire give you a quote, you will most likely be pleasanty surprised.
Doug Kroncke
Express tire has always provided professional service at really good pricing for me over the last 20 years. I do not go anywhere else for my auto service.
George S Pizzuto
I have all my vehicles serviced at Express and have always been satisfied with the repairs. The free loaner car is a great bonus.
Joe Moylan
Darren and Lisa run a professional operation that has earned my trust and will continue to receive my business. They are great with communication, and deliver reliable results at the time they commit to. Great local business!
Bruce Herzberg
Express Tire in Watertown is incredibly well-organized, efficient, friendly, clean, and reasonably priced. It is a model of excellent business practices. I've stopped in a few times for followup service after getting tires or brakes and I am welcomed back like an old friend. I recommend ET to everybody.
Skyler Britto
Went in for an oil change. Waited an hour for a 27 point inspection with $1200 worth of recommendations. Oil change was fine but make it clear if that’s all you want not to waste your time.
Ken Thornby
Lisa was professional and prompt and when I had an issue, Darren was on it for me and solved all my cars issues. Would definitely recommend them to all.
Dorothy Fleishman
Top notch service, fair pricing and quality work! I have a fleet vehicle and they handled the invoicing like pros! Thanks Express Tire!
Dean Brown
Want great personalised service? Come to Express Tire! After contacting 2 other tire shops in town looking for an aggressive tread style for snow and being told you really want "all season" tire , I called Express Tire and talked with Lisa. Supplied me with exactly the tire tread pattern I wanted.
Great service on installation with no upselling attemps by any of the staff...thank you Darren, Mark and Lisa for agreat job.
Adeolu Fasanmade (Ade)
These guys are awesome. Very few places can mount a 35-series tire on a brand new 19" rim so perfectly. Great customer service and skilled technicians. I'll be going here for all my tire service. A+
Sue Green
They fit me in and repaired what was needed quickly. They did a check of the car and gave me recommendations which would need to be fixed or cleaned in the future. Great staff !!! Highly Recommend
Kevin MacDonald
Always a great experience at Express. Darren and his team not only do great work, but with top notch customer service and at a great value. Highly recommend.
Robert Heald
They're a truly great staff and team! Felt completely calm and trusting of them
David Townsend
17 Tacoma. New tires and brakes. Darren had me in and out in no time, and saved me big $$. Would recommend to anyone looking for great service at a great price!
Bridgette Casey
Went in with a massive nail in my tire I picked up off the highway. They took me right away and patched me up in 20 minutes. Super nice and responsive. It was a great experience.
Kevin Connolly
I’ve been a customer of express tire for years. Daren and his team always deliver the highest quality service and professionalism. And they are always creative and fair and their solution resolutions with anything.
Burton Ho
Had a great experience brought two cars for oil changes back to back days. Quick and friendly service office and waiting area are very clean.
g nosk
Personable experience. Owner was present. Kind and knowledgeable. No pressure for a sale but honest assessment of my vehicle and recommended a smart solution. I will return
Philip Ciulla
I have been going their for years to service my tires and swap out my summer and winter rims/tires.
Not many sites actually hold on to my tires during the off-seasons; it makes it so easy and simple!
Robert MacDonald
Top notch customer service. I believe was the owner Darren I dealt with was great and very personable. Would definitely recommend the services at Express Tire
Julie Downs
They were the best! Lisa was amazing- so nice! I would definitely come back for more car service.
Michele Pytko
Darren, Lisa and the entire team at Express Tire always take very good care of me. I wouldn't Go anywhere else for my tire needs.
Erin Connearney
I had been driving on a tire with a screw in it for two weeks, convinced id have to replace it. They had me patched up and rebalance in 40 minutes. Friendly and helpful.
Laurie Lentini
Love this place, they do all maintenance on your car. You get a call and quote before they do anything. No need to go anywhere else. Been a customer for 12 years😀 …
Jeremy Kullman
Darren and Lisa are always great with communicating any issues with your vehicle and when it will be ready for pick up! They go above and beyond expectations!!!
Ghost Robot
Fast reliable service, without the feeling of being gouged. I trust them and found the staff extremely helpful and nice. Totally satisfied!
Mike Forbes
Great customer service and excellent prices. My wife was recently in with a tire issue and the team fixed her quick and got her on the road back to work.
Mark Adamoyurka
They got my 12-year old Mazda riding like new. Highly recommend.
Kevin Rooney
I was in need of tires. It was 3:30 pm. I had 4 tires on my vehicle by 5:30!!! They were professional and reasonable.
Larry Corcoran
Great place for 4 wheel drive alignment. Had my work done in under an hour. Reasonable rated
Tim Hodder
I started out going to Express Tire for a simple tire leak. Now I go to them for most of my auto repairs. I've excellent results with all their service.
Jason Fall
Very friendly service, and very quick getting back with updates and completing the service
Marie Cole
This was my first time going here and this is where I will go from now on. They were so friendly and helpful! The price is good, the work is great, the people are wonderful
Thomas Morrissey
Nobody likes an untimely car repair, but when it’s done professionally and on time at a fair price it’s hard not to walk away feeling OK about it.Thank you Express Tire
Ali Kulez
Courteous and timely service, until the next time!
John McDermott
Lisa and Darren were great to work with, communication was open and honest and helpful.
Great service at a fair price too!
Luis Guaman
I had to travel asap for a 4 hour drive and got a flat tire right as I was on my way. It was crucial I get on the road. They were incredibly supportive, understanding and fast. Thanks!!
Jessica Schlenker
Great service. Great people. They genuinely care about their customers and have been able to get me in quickly for emergency and routine maintenance.
Carol Sexton
If you need service or tires in the Watertown area, this is where you need to go! Great service, dependable, efficient and professional. Highly recommend!
Sharyn R
They are so warm and inviting. Can, t do enough for you, and stand by all their work👏 thank you for all you do. You stand out. From all others ♥️👌💯 …
Edgar Morales
got my leveling kit installed , my truck looks nice I fully recommend Express tire & auto service
Susan Kremer
I have always had excellent service here. Been using them for years for tires and service.
Hend Elkordy
Amazing Team and one of very few Honest people around!!! I drive all the way from Quincy to Watertown to get my car repaired at their shop!!!
Dakai Pouncey
Went in pretty early for an oil change. My car was serviced quickly. Good overall interaction.
Kristine Young
Darren and his team took care of my Loan soul so well! Running like a brand new car.
Julie Candiello
Brought my 2013 Honda Pilot in for a tire check and alignment. Great service & communication.
Davis Wasswa
Would highly recommend them they did a wonderful job on my Honda Accord
PINGGAO ZHANG
My request was handled warmly and diligently. The tire installation was done nicely on time. I greatly appreciate it.
Charlie Breitrose
Had a great experience with Exprese Tires. Very friendly and good work.
Gledis Mezini
Service was great, no pressure oil change. Recommended some minor work next time I was there.
Dan Mitchell
They always do good work on my cars. Also they are always fair with the pricing of there work.
Aamir Fakih
Friendly and quick repair. Had a pleasant experience waiting. Price was fair and job well done.
William Herrmann
Friday afternoon walk in.Owner was friendly.Work was finished within an hour as promised and price was reasonable.Will use again.Would recommend.
Kristin Sawitzke
Excellent customer service, friendly staff, upfront explanation of costs, and quick repair. I would suggest them to anyone in the nearby area!
tanya bustos
Everyone at ExpressTire‘s is so so friendly and extremely accommodating. They are all very knowledgeable. I highly recommend ExpressTire and Auto.
Kate Fraser
Great to have them in the neighborhood!
Jill Stewart
The best place to purchase tires and to have auto repair work. These folks really stand by their work.
Kathleen KF
Very knowledgeable and friendly.
David McNally
Fast, friendly and trust worthy. These guys are great. The waiting area is clean with good magazines.
Normita McKay
Nice experienced, they took my car right in..
The owner was so friendly!
Jeffrey Pugliese
Great service, the owner, Darren and his staff are very knowledgeable, a great team of people.
Miles Benson
Efficient and high quality.
Mihir Bhaskar
Very professional, prompt, and high quality service. I would recommend and will return in future
Bosung Kim
Never feel pressured but given honest feedback about how to best take care of your car
Jennifer Lydon
Love Love love Express Tire and Auto Service
John Labadini
Wouldn’t go anywhere else!
Kiersten Kaye
Amazing customer service and quality work. Highly recommend for routine maintenance.
Kathy Galvin
Lisa is very helpful and professional. Will definitely refer friends here.
Diane Cataldo
Super helpful. Honest. Thorough. Highly recommend.
Jasmine K
Lisa gave me really GREAT customer service I will return !!!!!
jonathan judge
Excellent service and staff. I would highly recommend to anyone.
Paul Malone
Darren once again was awesome.Lisa as usual rocks.
Jason DelPorto
As always, the service is amazing, reliable, fair and thoughtful. I recommend everyone!
Jay Hughes
Always great service by Darren and his crew at Express Tire
Kevin Bergesen
Highly recommend! Quick, professional, and priced right.
MB
Everything was taken care of in a professional manner
Henry Frishman
Great experience. Very kind people and very good and fast service
Lawrence DiBona
Great Service!! Knowledgeable people and will NOW ALWAYS use Express!
David Larrabee
Always provides great service for all my vehicles.
Andrew Allegro
Lisa C! Numero uno! Quickest turn around for 4 tires ever
Tom Delaney
Good work at a fair price and great customer service.
Ashley
Efficient, Honest, and Professional. Will definitely return in the future!
Robert Riseman
Great experience as usual. Work done right in time frame promised.
Jarrod Mayer
Great service all around, I would recommend them to anyone.
Tom Canals
Outstanding Experience ! From Front To Back.. Extremely Professional
Cary Stough
The staff at Express Tire and Auto is the only place I trust in Watertown.
Jay Curry
Probably the best service I’ve ever had!!
Richard Maguire
Great customer service and work. Very happy with service.
Michael Pessin
Great service, good people & awesome prices
Jeffrey Begg
Darren Lisa and the crew are all great!!!
VAHI Banosian
Excellent service a very friendly atmosphere honest assessment
Lisa Nilan
Thanks to Lisa for great service as usual 😊 …
Allison Groomer
fast, friendly, and competent service every time.
james stockwell
Exalent
Connor Tobin
Great service!!!
Rebecca Pierre
They fixed a leak in my tire
Chris towing
The best tire shop ever
Rich Mirsky
Friendly and professional and swift service.
Christian Guzman
Great friendly service.
Amy Nadel
Always good service!
John Mag
I won't go anywhere else!
Bill Furtado
Nothing but the BEST service!!
Greg
Excellent care care!
Adasa Cooper
Cute receptionist..
James Stockwell
Good
Keith Acenas
Car brakes feel safe now! " Trust Express tire ? Ty! 4star with a crown!!!
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