Reviews of Cope Collision Center. (Auto Repair Shop) in Boise City (Idaho).
Cope Collision Center
1724 E Franklin Rd, Meridian, ID 83642, United States
Description
Information of Cope Collision Center, Auto repair shop in Boise City (Idaho)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Cope Collision Center
Sunday
Closed
Monday
7 am–5 pm
Tuesday
7 am–5 pm
Wednesday
7 am–5 pm
Thursday
7 am–5 pm
Friday
7 am–12 pm
Saturday
Closed
Popular times
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Reviews of Cope Collision Center
Ashli Civiello
While it did take a little while to get in (just like everywhere else as well), their work was perfect and worth the wait. My car looked brand new. They were friendly and communicated daily. The topper was they detailed my email car before giving it back to me which really just made my day!! I would highly recommend. Thank you!
Etana Simmonds
Cope did an absolutely amazing job repairing my car! Everything looks beautiful and is running smoothly.
I had a bit of trouble with insurance and everyone at Cope did an amazing job communicating and updating me every step of the way, making sure to check with Mr before any changes were made. I couldn't be happier!
Macallan Hoxsey
My family and I have used Cope Collision 4 times over many years. Every single time we have been there, I am amazed at how great they are. They communicate, provide super service and their end product is absolutely perfect. There is no one in the treasure valley I would rather have working on my vehicles. Thank you so much to the great people at Cope for your incredible professionalism and service!
Tommy Montgomery
Cope Collison was amazing! They took care of my truck after it was hit. They sent me texts every evening to let me know the progress of the repairs. Once I picked up my truck, it was completely detailed inside and out. I will be recommending them to any of my friends who need repairs done.
Adriana Irving
COPE Collision did a phenomenal job repairing my vehicle. What I appreciated was they continually let me know what my expectations should be and updated me on a regular basis of what status my vehicle was in. Once the parts were received to complete my vehicle, they worked quickly. I 100% recommend COPE Collision.
John B
Very impressed with Cope Collision. Wasn't a fast process, but it's more likely due to the back and forth that happens with insurance companies and shipping in parts.
Work was excellent, updates were given throughout, and they even hooked my battery up to a charger while the car sat. Excellent experience.
Yong Tae Jin
TLDR: These guys know what they are doing, and it is no wonder they are such a popular and well-known shop. They went above and beyond to help me with my situation, and I would not hesitate to use their shop again in the future. If you have any doubts, I highly encourage you to check them out for yourself.
My car was rear-ended at a stoplight back in March. The opposing party took full responsibility, and their insurance company allowed me to choose a repair shop. Having no knowledge of any of the body shops in the area, I naturally chose the best-rated shop, Cope Collision.
My experience with Cope was the only silver-lining throughout an extremely grueling and frustrating process, to say the least. They were friendly and efficient from the very start. They sent me an estimate the same day I brought my car in, and kept me updated the entire time my car was with them. They were patient throughout a long course of ridiculous back-and-forths with the insurance company and did everything they could to expedite the process. When the opposing insurance company took away the rental car they provided with NO forewarning, (they stopped paying for the rental car after 9 days, and no one notified me until a MONTH later when there was a supposed balance due of $700+) Cope provided me with a loaner car to use until the repair was finished. The staff and owner are very understanding and attentive to their customers. They regularly kept me in the loop regarding the repairs at every step and promptly reached out to me when any problems arose. Work was great and turnaround time was fast. Four days after picking up my car, they text me to make sure everything was satisfactory. Wow.
Although bringing your car in for repairs isn’t the best of situations, these guys made it as easy and convenient for me as possible. I will be coming back for any future repairs. Thank you to Cope Collision for a great experience, and I wish you all well!
Nathan Maughan
Cope took care of us way faster than anyone else that we called. Great process. Easy. Regular updates. Clean professional crew and facility. Not sure we would even flirt with the idea of going somewhere else. Great work Cope.
Jeffrey Van Fleet
Cope Collison treated me like family! While my insurance company (Safeco-Liberty Mutual) nickled and dimed this shop and couldn't care less about customer service, Cope worked with me every step of the way and saved me serious money that I otherwise would have to pay. Their full concern was me the customer. I would highly recommend this shop. As a disabled veteran needing my truck this shop did everything in their power to get it back to me so I can drive to my medical appointments. Its hard to find a business these days that genuinely cares! Thank you from a very appreciative Veteran!
Abagael Hupko
Great customer service, fast estimates and fair prices, in and out in no time. It’s been a pleasure and I’m happy we chose Cope Collision for our repair facility. Thank you
Kirsten Dallmann
They did a great job. Sent daily/regular texts on progress and answered every question we asked. Would definitely use them and and recommend to family and friends.
Harold Carper
Very happy with the customer service of Cope. Overall the repair looks excellent. I would like to bring the car in to have a small gap between the rear bumper and sheet metal looked at to see if it can be closed up like the RH side
Kent Foster
I had used them before. They do excellent work and are always very professional. I will always use them when I can and would recommend them to others needing vehicle repairs.
Dustin Campbell
This place is amazing. Super clean, very friendly, quality work and above all, the communication is on point!
I got a text almost every day letting me know the status of my truck and what they were waiting for which was super helpful. When my truck was ready to go I went to pick it up and there were zero issues with it. It was exactly what I thought it was going to be, back to new.
There are a lot of choices in this town, especially with some “National” shops. This by far is the best. I hope I don’t have another accident but if I do I know where I’m going……
Thank you Cope!
Alan & Karla West
We had a tire blowout on the right rear of our 2016 GMC SIERRA DENALI 2500HD DURAMAX causing significant damage to the outer and inner bed panels as well as bending and damaging the rear bumper. Cope Collison did a fantastic job replacing and painting everything. It looks great, just like nothing ever happened! When we dropped off for repair we were told it would take approximately 3 weeks. I explained to Cope Collison that we live and travel fulltime in our 5th wheel RV, so our truck is a crucial component for us to move around, and anything they could do to help us not be "stuck" for 3 weeks would be great. Our truck was completed in 2 weeks!! We really appreciate the job Cope Collison did for us and the timely manner in which they completed the repairs. We couldn't be more pleased with our overall customer experience! We would much rather be "under promised & over delivered". That's what Cope Collison did for us. Highly recommend their services!
Thanks Cope Collison!
Alan & Karla West
jennifer whitsett
Absolutely amazing staff! Gave daily updates on my car, they were super friendly and very helpful. I would highly recommend them!
Tonia Mitchell
Cope worked for me, not the insurance! They did a great job and sent daily updates.
Jake Lister
They were super polite, quick and very easy to work with. I appreciated the text messages letting me know where we were in the process of getting our car finished. You would never know that we had been in an accident. From start to finish a class A operation
Jeanie Donahue
I highly recommend Cope Collision Center. In my experience, they were professional, timely and very reasonably priced. Their office, shop and parking area is very clean and well kept. They had great communication all the way through. Thanks Cope!
Elizabeth Desjardins
Absolutely fabulous job on my 2015 cadillac. Looking at the vehicle from any side/angle just wonderful. Paint is a perfect match. Truly almost brought me to tears. I was afraid that it just wouldn't be the same
I was so wrong. All my accessories were reset and working as though nothing had happened.
I do have a suggestion for future clients. Do not rush them. The wait is worth it. They are professionals and will not use shortcuts to complete a job.
Thank you COPE!!
Kim Keene
Rick Cope and his employees were so awesome, they helped me fix my car and and gave me a rental car to use while they were fixing my car! I was so impressed with the updates that they gave me and how kind and professional all the employees were. I would recommend anyone that needs body work or auto body repair to use Cope Collision!
D Wayne
Cope Collison was able to schedule our repair in a timely manner that fit our schedule. After they started repairs they found more damage than originally thought, they contacted our insurance company, received authorization for added work and order the materials and completed the repair soon after. The vehicle looks and performs great! They kept us updated daily by text which we appreciated very much. If we ever need body repair in the future, we will definitely go there first!
Patrick Brennan
I went to Cope for a minor front end collision for my blue pearl Subaru Impreza... I needed a new front bumper, paint matched to the rest of the car, and a bent side fender repaired/repainted. Initial pictures were taken at Cope which only took a few minutes, then the repair quote was sent to the insurance company that evening. I took the car in a few days after that, and about two weeks later it was ready. The quality of the paintwork done is really amazing. The paint color and sheen matches the rest of the car perfectly. It was advised that the fender didn’t need to be replaced, just repaired. I didn’t think that would be possible, being creased and dented on a rounded curvy area, but they fixed it to look brand new. I was really impressed. On top of the quality work, they sent text updates daily, letting me know where they were exactly throughout the whole process. That was really cool. This was a great experience overall. I will definitely be going back.
Jim Shane
I have been fortunate to have gone many years without need for services from an auto body/collision repair service. When I got rear-ended on I-84 I had no personal experience to draw from to try and locate an honest and efficient provider. First I went to my insurance company and then local friends in the automotive care industry for references. Based on those references, and my experience during the estimating process, I chose COPE. They were dependable, friendly and willing to spend time with me during the long process of getting the work completed. I would absolutely recommend COPE to anyone in need of collision repair services.
Melissa Seibel
I was very impressed with the level of professionalism I found at Cope Collision. From our first meeting to get an estimate all the way through completion of the repairs their people were friendly, knowledgeable, and helpful. They worked directly with my insurance company, provided text updates every evening when they were working on repairs, and even had a loaner car for me at no cost. I picked up my car today and it is as good as new! I will definitely be a return customer if I find myself needing repairs again.
Kelsey Seibold
My insurance recommended them after my accident and they were great to work with! They got me setup with a rental car and handled so much for me, I was very appreciative. They also sent daily updates on the progress of my car and they were able to get it done sooner than expected. Will be back if needed in the future!
Rick Nutt
I was referred to Cope Collision by an area dent repair specialist who was unable to handle to extensive damage to my 2020 Ram 3500. The folks at Cope kept me informed of every step along the way to restore my truck, and the finished product exemplifies top quality craftsmanship and attention to detail. I hope I never have to use their services again, but I won't hesitate to take my vehicle back or to give them my highest recommendation if asked for a reference. Well done Team Cope Collision.
Vana Richards
I really liked that I was informed daily of he the repairs on my car were progressing.
Melissa Bell
We are very pleased with the work Cope Collision did on our car. The repair looks perfect. The process was handled very professionally, they worked with insurance and made the process very easy for us. I appreciated the update texts I received almost daily. Very friendly staff, I would recommend them.
Danielle Elizabeth
Have used Cope several times over the years. I have been hit as well as done damage myself. My cars have always come back looking great! The same people have worked there as long as I can remember which makes it nice. I know them and they know me. The new shop is beautiful but somethings remain the same, the service and quality are the reason I continue to return. Hopefully not for awhile!
Dave Grantham
Super awesome. They did an amazing job. Let me use one of their vehicles while my vehicle was getting fixed. Sent me text messages everyday with updates on the progress of my vehicle. The staff was very nice and extremely helpful. If you are ever in the unfortunate situation that your vehicle needs the services Cope Collision provides. I would highly recommend letting the professionals at Cope Collision fix it. You will be happy you did.
Faith Swenson
Taking my vehicle in for bumper repair was literally the easiest process ever thanks to Cope. I felt like it was too good to be true. They communicate via text if you opt in (which I recommend) so that you can stay informed about every step of the process, including get a text when your car is ready and what to bring in. The staff is so nice and professional! I highly recommend this company :)
riveracer
Used Cope twice now to take care of my vehicles.. Great work, Great people, Awesome! Bringing in my 07 Zo6 next for some touch ups!! Thank you!
Kaitlyn Garcia
You guys are amazing! This was my first time dealing with a small, or any, collision and the whole team made the entire process so easy for me. They answered any questions I had with complete certainty and were very prompt with updates on my car. 15/10 would recommend again! I also have to mention that every time I was in their office there was a strong sense of home and family there. The people are great! The service is fast and my car looks amazing! I was surprised to pick up my car cleaner than how I had left it! Thank you, and sorry for the mess! I will definitely be back if I ever need repairs again!
Ben Gagnon
It's easy to leave a good review when everything goes perfect, but in life things aren't always perfect. When there are issues, that is when you find out the true character of a business. I had issues with my repairs and when I brought those up to Cope Collision, they went above and beyond to make things right. I could not have of been happier with the final results and highly recommend this company. They showed me they truly care about customers.
Piper Trulock
I took my brand new Honda to Cope after being hit and they were amazing from start to finish. They got me in for an estimate the same day I called and were great about communicating with the insurance company. They sent me text updates every day throughout the process so I always knew what was going on. I just picked it up and it looks good as new! Highly recommended!
Lisa Martinez
I really enjoyed my experience with Cope Collision. They are willing to work with you. I was able to use a courtesy car, when I was unable to get a rental from the insurance. They kept me updated throughout the whole process and did a great job on the repair. I would definitely go back, if I ever need repairs in the future.
Tara C
We needed our back hatch repaired on our vehicle and cope collision was great to work with! We’ve never used our insurance before but the process between our insurance and cope collision were very smooth. They gave me an estimated completion date of a week and ended up getting my car back to me a day early which was awesome. They also let me use their courtesy car while they were repairing ours. Overall it was a great experience and will use them again in future if needed.
Betsy Clouse
Cope Collision was amazing! I would highly recommend them. They communicated daily the progress on my car and did a great job repairing the damage. I’m so thankful they had a loaner car for me to use as well! They go above and beyond!!
Kim Reid
I was amazed at the work Cope Collision did on my truck. I thought it was going to cost me a LOT of money to have the long scratch removed from the passenger side. However, they informed me that it wasn’t as bad as it looked and only required buffing. When I picked it up it looked new again! Also, the inside was spotless! I highly recommend Cope Collision! Great service, great prices, and great facility! THANK YOU!
BS Dimon
Great like new work! Things to note: make sure that they take a good look at the car and include everything in the quote, in my experience there was a large scratch on the bottom side of the handle that wasn’t included in the quote for whatever reason, while they had it off to fix the door they didn’t bother to paint the obviously scratched door handle. When I picked up the car and pointed this out I was met with an unfriendly at best comment. A few days later I notice the door panel wasn’t put back together well and now rattles. I’d like to see better customer service and better reconstruction.
Deana Archibald
Loved the daily text messages with updates! Their courtesy car was also a plus! I had heard red paint was a hard one to work with,but they did a superb job with my repair. I would not go anywhere else and would recommend Cope to anyone needing auto body repairs
Shannon C
great service and customer service. They were very efficient and fixed up my vehicle in a timely manner. Lets hope I don't have to use them again but if I do, I definitely will.
Jason Brown
Took my truck there after hitting a deer. They were a pleasure to deal with throughout the process, and I loved the daily text updates so I always knew the status of the repairs. Both of the people I interacted with were professional, respectful and wore masks. The body work looks great and the paint matches the rest of the truck flawlessly. I would absolutely utilize them again - but of course hope never to need to!
Gerald Hatch
Cope Coilison kept me informed of what was being done to my vehicle every afternoon They are very helpful and answer all your questions. They had my vehicle done earlier then what was estimated Their office staff is friendly and easy to work with. The quality of their work is top notch. I highly recommend Cope Collision
Laura Griffin
I have had my vehicle serviced twice for repairs by Cope Collision. I have not had better experiences anywhere else! The service is excellent. Very friendly staff that clearly communicates and answers any questions you have. They have done an excellent job both times on my vehicle. This is a place I trust with my car. Highly recommend!
Erin Ryser
Cope was professional and friendly. They worked efficiently with my insurance company. I really liked receiving texts throughout the week to inform me of the progress of my car. The car looks great and it was finished inside a week. Thank you for a great experience!
Allison Pierce
I've used Cope going on the third time now. I've always received excellent customer service and quality work. If you are looking for a shop to exceed expectations look no further. With each repair made to my car (I attract accidents) I've never had an issue with anything they have fixed. They are also really great at answering the phone and texting you updates if you so choose. They let you know what's happening every step of the way, ensuring you understand what's going on with your car. They also offer loaner cars if available for in town use. By far the best shop in town!
Dennis Butterfield
I just wanted to let others know about my experience with Cope Collision Center in Meridian. We have taken our company vehicles to Cope's in the past and I wasn't very much involved those repairs. The work was good and we went on. But when I took my car in I was more involved in the experience. I was very pleased with the entire experience. The friendly people in the office made choices available, They made professional suggestions but there was no pressure, The price seemed reasonable considering what they were going to do to fix the car. The work was excellent, they even buffed out some scratches that weren't in the quote. The car was clean inside and out when I got it back. They have my 2 thumbs up!
Jacob Heeren
The team at Cope Collision were professional and knowledgeable with helping me get my car repaired. The service was quick and done correctly. I was able to drop off my car in the morning and pick it up the same day!!! I recommend everyone who is in need of repairs done to their vehicle to give Cope Collision a call, you will not be disappointed!
Sarah Warbis
These guys rock! Dropped the car off, picked up a loaner and out the door in 10 minutes! They kept me informed with daily to every other day text messages that I could respond to! They answered questions quickly through texts and I never had to call or hold on a phone! Brilliant! Laid back but professional. Perfect for someone who just wants their car fixed without a lot of paperwork and hassle. I would recommend and definitely go here again!
Tkkm Mck
Cope Collision is a localy owned business that takes pride in the work they do. They care about the customer and treat your vehicle as if it were their own. Repairs on my vehicle were done professionally and without any hassle at all. They kept me informed almost daily on the progress. They identified issues with the original quote and worked with the insurance company to resolve any issues. Fit, repair, paint and function were like the accident never happened. Came with a life time warranty on work and parts. Work was completed earlier then scheduled. The last words exchanged were "if you have any issues bring it back and we will fix it." The best I have ever dealt with, the best in town and in the valley. They are the kind of professional organization that all local businesses should aspire to be. Highly recommended.
Sam Bass
Very professional service from beginning to end. They handled everything needed with the insurance company and provided updates via text throughout the whole process.
This is my second vehicle I've had repairs made with COPE and both experiences have been pleasant. Quality of work is top notch and would recommend them to anyone needing auto body work done.
Mack & Frankie Capps
Cope Colission was hands down the best repair shop I’ve been to. Their customer service was top notch and I especially appreciated the texts they sent me updating me on my vehicles progress. They finished my vehicle in a timely manner and the work was excellent. I will recommend this company to anyone I know in need of vehicle damage repairs.
Andrea Marquard
Everyone at Cope was so friendly and helpful! I liked that they kept me updated with daily, personalized texts. Whenever I called with a question they were helpful and took care of my needs right away. My car looks good as new and my whole experience was very positive.
Krissy L
The shop gave daily updates on progress and was courteous and professional. Drop off and pick up were fast and they helped coordinate with my rental car. The work was seamless and you can’t even tell that it was damaged in the first place. Thank you, Cope Collision.
Chandos Lough
My husband was recently in an accident. We chose Cope Collison because it has been in Meridian for 57 years and their reviews are awesome! We had a wonderful experience. The body shop technicians as well as the front office staff were so friendly. They provided us with great updates on the progress via phone calls and email the entire time it was in the shop; which was not a long time. When I went to pick it up, I was shocked because I didn't even recognize the truck! LOL! They detailed it and washed it inside and out!!! I recommend Cope Collison to anyone that wants to have their vehicles worked on by a company full of employees with Integrity!
Desiree Salas
Cope Collision is amazing! They provided great customer service and quality work on my Toyota 4 Runner. They did a fantastic job fixing my SUV that you can’t even tell it was in an accident. I highly recommend them and would certainly go back to them as a repeat customer!
Stacey Hammar
Cope Collision staff was very friendly and professional. They got my car in quickly for an estimate on a Friday n parts were ordered and started arriving on Monday. They communicate regularly with updates on progress via text, and qorked seamlessly between myself and insurance. Thank You.
ANaturalSwtHeart
Backed up in a mailbox and it left a lovely little dent and scratches. Cope collisions gave me an estimate in minutes and worked with the insurance company to come together on their estimates. Car looks like it never happened - I'm super impressed and would highly recommend.
Derrick Bender
They did a collision repair on my Toyota Tundra and I am very happy with the repair. The staff has excellent communication and received almost daily updates. I appreciate working with such a professional shop.
Taylor Thompson
They did a great job on my car. Communicated effectively with the insurance and got everything taken care of right away. They even texted me daily updates which were super helpful. Would absolutely recommend Cope Collision.
Rae Greenwood
I took out my wheelwell cover last week, and decided to come here to get it fixed. The guys were great! They wanted to wait to fix my car until their specialist could come in to do the job, good call on their part! It looks like I never damaged my car! Would definitely recommend this place to any of my friends who wind up needing a repair!
Melissa Gamgee
We have always had amazing experiences with Cope Collision! They always go above and beyond to meet and exceed our needs. My repair was done extremely well, including finding something the original estimate wasn't able to see (issue further in, behind my bumper) and all in a timely manner! We will definitely be back if the need arises!
Don Lyman
I was referred to Scotty & his crew @ Cope by my mechanical pees. I went to get an estimate on a front driverside door hinge issue & another on my front R qtr panel. I received both quotes before the end of the day.
I just picked up my 2004 Dodg Ram 4-Dr 1500. I was astonished at how FAST the turnaround time was❗
The job was done professionally, correctly on& in unbelievable turn around time. I am very thankful as I wanted it fixed before I left for a trip.
I HIGHLY recommend you give them a call if you find a need for their work‼️
They are a Top Notch, Professional & Friendly Team. Their work is impeccable. I will definitely be back as a customer‼️👏👏👍🤯🤩
J Mar
Top shelf service for sure! Everyone I encountered at Cope was very friendly. They kept me updated with every step of my car's repair. The quality of work was exceptional and they went above & beyond the repair. My TL looks new again! I will be referring Cope Collision to anyone I hear needing body work & paint done. \m/
Blanca Villasenor
Super Friendly , Professional and Fast! I highly recommend this Shop. I walked in on a Monday afternoon and I had my car ready on a Thursday , I had gone to 3 other shops in the valley and they all said it would take 2 to 4 weeks to have done. I couldn't wait as I was on a time crunch with a lease. They listened to me and made me feel like a priority. It shows why they have such satisfied customers.
staci kennedy
Cope did a great job on my vehicle! They sent texts daily letting me know the progress. Went above and beyond. So grateful for the excellent customer service.
Jeffree Nice
The quality of workmanship at Cope Collision was phenomenal! My car is a later model Audi that was hit in the rear by a distracted driver. It needed a new bumper, repainting, etcetera. Cope Collision ordered factory new OEM parts rather than aftermarket replacements, which I was very happy about. I am a ‘perfectionist’
(a personal flaw, but true). The repair and repainting was better than from the factory! The customer service and communication throughout the process was second to none! I highly recommend Cope Collision for the best workmanship and customer service possible!
Jessica Hagberg
Hands down the best collision repair shop we have EVER used! Save yourself the time and hassle of shopping around- trust that this is THE BEST place to go. We have used their services more than once and I am always impressed with the completed work. Very professional and excellent communication the entire time. I would give them 10 stars if I could.
Thank you Cope Collision!
Whitney Bareither
Cope made my whole experience easy from start to finish. I would recommend them to anyone. I am coming back to edit as I was hit AGAIN in my new Jeep, this time a hit and run in a parking lot, and I returned to COPE and they are just the same as the first time, EXCELLENT. They keep you up to date and informed via text when your car is scheduled for the next stage in repair so you know what is happening. If I have to be back (have to love bad drivers) I’ll choose COPE every time.
Ryan Carlton
Cope has taken care of my family and company for quite sometime. I was involved in my first accident in my life a couple wks ago. Cope immediately started getting all my insurance information collected and was on top of everything. Scotty, Danielle, Sarah and their team provided me top notch customer service and my truck was repaired and back to me in no time. They did phenomenal work and I highly recommend them. Thank you Cope!
Christopher Dyer
I highly recommend Cope Collision to everyone. This is not my first experience with them however, it is with my Challenger. I was concerned about how the end result would look and Scotty did a fantastic job explaining in detail how the process would be executed. Not only did I take possession of my vehicle in a unbelievably fast turn-around, but they also detailed the interior and exterior for me. It is like I have a new car all over again! Thanks so much to the Cope Team for providing excellent service, again!
Chris Dyer, Meridian Idaho
Brad Rigby
Cope is the best! I have had three of my vehicles repaired with them, and they are always professional and truly care about satisfying the customer. They were on time, and if there were any questions or concerns they took care of it right away! I would recommend them to anyone looking for body work on their vehicles. They are a very well run family business!
--Brad Rigby
Jim Crawford
They were friendly, easy to set up an appt with. They took photos with first visit, I had a quote in my email the same afternoon of the appt. I was told it could be three weeks once I drop the car off to have repairs done....shockingly it was 6 days- so fast and all along I was given text updates of the progress being made on my vehicle from car being taken apart, parts ordered, parts being installed, etc then work is complete. I’m so impressed and will take future repairs to them.
Jennifer Snowden
Great job on the repairs and also they have a loaner vehicle for those who don’t have rental car coverage! Saved me so much money.
Shari Shermer
I will take all my auto repair needs to Cope. Outstanding service! Excellent communication and much less expensive than the dealership to have my driver side mirror replaced. Thank you, Cope Collision Center! You're my go-to for auto repair!
Jake Hays
Had my vehicle rear ended with damage to the rear bumper and exhaust. Cope Collision did excellent work on the repair. They also went out of their way to assist in having the dealership check out a warranty issue. I would use Cope again for any collision or auto body work.
Linze Ronnau
First time needing to repair a vehicle and the process was very smooth. Recieved text alerts and updates on the progress of my vehicle. They followed Acura standards and did extra testing as required. Car looks good as new and everything they did has a lifetime warranty. Couldn't be happier with their service.
Amber Avila
Absolutely phenomenal place! I was happy from the first call made till I drove away in my car! I can’t say enough how amazing this place is. They listened to me and my concerns, kept me inform the entire time. I never once wandered what was going on. My car looks amazing! I was really worried about how my car would drive after the accident and it drives great!
I am so pleased with this place and everyone that works here!
I highly highly recommend them all around!
Thank you so much Cope Collision! Your guys Rock!
DJ
I am beyond happy that my insurance sent me to Cope. They text frequently to let you know what the status of the vehicle repair is. The staff and everyone have been fantastic. I will continue to use them for any repairs from now on.
Ronald George
I had a Scion IQ with fender, hood, roof and windshield damage. I am completely satisfied with the work they did and service they provided. I was kept informed of the progress on my car constantly so I never had to call and see how it was going. Interior of car was spotlessly clean also. It looks like new. I would recommend them to anyone!
Dan Jenkins
Cope has worked on a couple of my vehicles. They always do a phenomenal job, and exceed my expectations. Convenient location in Meridian, and all of the staff are super friendly. Just picked up my car today, and it looks brand new!
Angela Orton
Excellent communication and quality repair. They took all the work out of this crushing situation. They did all the insurance communications while keeping me up to date on the repairs, then gave a lifetime warranty on their work. It I could give them 10 stars I would.
Jess Ryska
I had two use two body shops in the last 5 years. One for vandalism and one for hitting a deer. The first body shop I used I won't name or recommend! Cope Collision was a pleasure to work with and so far their customer service and work have been nothing short of stellar! They rock!
Kimberly Keene
Thank you Cope Collision, I so appreciate the loaner car and glad you trust me to drive it after the wreck I did to my own car ...lol The quick response and how wonderful you all were dealing with my insurance was so AMAZING! I can't thank you enough! I HIGHLY recommend them!
Aaron Kidder
Cope Collision Center- You guys are by far the best Auto Body/Collision Repair place in all of Boise. The customer service I received was phenomenal. My car looked brand new after it was repaired. Thank you guys for being the best, and having competitive prices. I knew before we even started that my car would come out great!
Khuong Nguyen
the whole process was a breeze, casual and straight forward. The cope helped me every steps from working with my insurance and rental car company. I received text message letting me know what steps has been taken as my car being repaired I'm completely satisfied with their service and also the quality of their repair as it has lifetime warranty.
Sara Miller
I had my vehicle repaired here, they walked me through step by step, helping the whole way with insurance, answering any questions I had. They were professional, friendly, and kept me updated though out the whole process. They even called me after my car was finished to check in with me to make sure everything exceeded my expectations!! My car looks amazing, they cleaned it inside and out before I picked it up!! I couldn't be happier with my experience, they made a tough situation easier to handle, I highly recommend them to anyone looking to have body repairs done. THANK YOU COPE COLLISION CENTER!!!
Nancy Savoy
From the beginning when I dropped my car off everyone was very kind and professional. They finished a few days before their estimated time and I very much appreciated a daily update. Would definitely recommend.
Lisa Heikkila
I have used Cope Collision twice now and they are excellent. I wouldn’t let anyone else work on my car. They sent me texts daily to let me know exactly what was going on. Customer service is the best I have experienced.
Scott Shepherd
I’m very please with the work these guys have done. They were prompt to reply with answers to any questions I had, they were polite and kind, they performed the work requested very nicely, and they kept me appraised all the way through the process. It was great! I appreciated their timeliness and had a positive experience with them. I will be going back to them for any other issues with my car.
Gina Eberhardt
Great business! Cope Collision was quick on the repairs and kept us updated through the entire process. The turnaround time was great, even with the holidays. The crew is very professional and courteous.
Kelsey Bly
The staff is super friendly and very professional. My car was done in less time than I expected and the work they did looks great. I would recommend anyone there and will be a returning customer if needed.
Rachel Smith
Had some minor body work done and they had my car back to me in 2 days. The work was fantastic and they texted me updates every day. Even washed and vacuumed my car before I picked it up. Amazing business!
Shelley Rhinehart
THE BEST collision repair AND customer service business out there!! Our Ford Fusion was damaged at Rockets car wash and after trying to get any head way with Rockets trying to fix our car Cope came through for us. We've gone through them numerous times and have been pleased every single time. They are an all around EXCELLENT business . I will continue to recommend them and be our first and only choice to give them our business!!!!
Colleen Jenkins
Friendly and professional staff. I was kept updated daily on the progress of the work being done on my car. My experience was smooth and flawless. Excellent service!
Keith Fitzgerald
Second time we’ve used Cope and both times they’ve done a great job. Great daily communication and updates and the quality of their work is the best in town!
Kelli Sizemore
It has been awhile since I needed auto body work done, but when I did, Cope Collision was the right choice! They did an exceptional job and were very timely getting our van back to us! The owner is a native Idahoan and takes pride in his work!! thanks Rick.
Jami Altwies
We are very happy with the repairs done.
Great job!
Kathleen Britt
I can not recommend Cope high enough! They do not compromise quality of repair, know how to navigate issues with difficult insurance companies, and communicated with me every step of the way (almost daily)! They warranty their repairs also! Won’t find a better shop or better people! Special shout out to Sarah for her great service!
Renea Rich
Unfortunately this was our third vehicle we have had to bring in in a very short time frame but we are very happy with all aspects of our service Cope provided. Would definitely recommend them when the unfortunate happens!
Brockton Braden
Cope does an excellent job keeping you in the loop with the progress of your vehicle and do an amazing job in dealing with the insurance. Very simple process with Cope. Thank you for the quick turn around and fantastic restoration!
Heather Hege
These guys went above and beyond for my auto repair, and also customer service! They worked hard to diagnose, and once done, kept me updated promptly and the repair was more than promised! I can't stress enough how wonderful these guys were to me and my car. I will recommend to friends and family for anything auto! Thanks you guys so much again! If I could give more than 5 stars I would.
Steve Langdon
My experience with Cope Collison was very good. They did a excellent job fixing the front of my 2015 Chevy Silverado. The fit and finish looks as good as factory. My takeaway with the employees of the company is that they are a friendly no nonsense crew that just wants to do a professional job so you are happy with the end result. I would recommend Cope to anyone that needs collision repair.
Fabian Zepeda
Cope Collision Center by far one of the greatest place that took care of me and my vehicle explained to me and keped me informed step by step of the procedures on my vehicle the time it was there Great customer service.I would highly recommend them to anybody else that needs a fender bender fix. Thank you cope!! My car is back to 100% looking better then befor.
Juliana Albertson
They were extremely professional and did a great repair on our vehicle. Sarah is polite and easy to work with. Our van looks brand new- and they even cleaned out the inside (a HUGE surprise for me).
Kory Ewing
Cope was absolutely fantastic to work with! The BEST customer service I have received in a very long time. Very friendly staff worked with me to make the best out of the situation and completed the job the same day I called needing help. I would highly recommend.
Aaron Pippin
Cope fixed my car to look like new. They did a great job making sure everything was exact and complete. My car looks great.
Heidi Bogden
Cope Collision was amazing in every step of the repair process after my car accident. Danielle helped me arrange my rental car, and went out of her way to make sure I was taken care of. My car looks like the accident never even happened. Thank you!
Abby Vaterlaus
Everything was so easy & looks great! I appreciate the consistent communication and the work was phenomenal.
John Turnage
This is the third time I have used Cope. Each time the experience has been wonderful. The communication with them regarding the progress of the work being done is especially nice. Should the need arise, I will absolutely use them again. A++
Jill Syphert
2nd time this year needing body work, both times PERFECT upon return. Super impressed and am now a lifelong customer. Also, Enterprise was the icing on the cake, their pickup to take me to their facility for renting a car during repair time made the whole process seamless and oh so convenient. ♡
jeff acheson
Since coming to Idaho, Cope Collision has far exceeded any Autobody repair shop in the region. Professional services, thorough, exceptional quality of work, combined with daily communication & updates of progress on repairs makes Cope Collision the place to go for all your autobody needs!
Tyson Boschee
They are friendly and easy to work with. Got a quote right after I walked in and had the car in to be repaired a few days later. Got my car back today and it looks fantastic. Thanks!
David Andrus
The repairs look good and the damage was more extensive ($18K) than the $3K the insurance company estimated. I understand they had some issues with getting parts, but still a very long time (27 days) to complete the repairs.
Mack Capps
Great experience! They called with constant updates of progress on my truck. My truck looked brand new when I got it back! Wouldn't use anyone else! Not to mention the girls up front aren't bad to look at either! Thanks Cope!
Ashley Lee
Good customer service before repair, not so much after. I am satisfied with the repair. However, it was implied during the estimate that they would go above and beyond saying that anything they found near the location of the repair would be smoothed out, that did not happen. Don't say it if you aren't going to do it. Also, when I went to pick up my vehicle near closing time I was not offered a walk around inspection of the work completed, the battery was dead, all employees had left and I had to leave my vehicle again overnight. When I went in to pick it up in the morning I felt customer service was terrible and was basically told that they used to go above and beyond but don't anymore because too many customers complain....hmmm....really!? WILL NOT RECOMMEND TO ANYONE.
Kevin Spencer
Very friendly, great customer service and communication on the status of my repairs. Hopefully I won't have to use them again but if I need repair work in the future I am going back to Cope Collison. Highly recommended.
Ryan Fish
Cope was amazing to work with. They handled my claim, rental and stayed in touch every step of the way. My truck looks brand new.
Nathanael Nordby
Excellent communication every step of the way. Great customer service when dealing with rental car, insurance, etc. Hope I never have to use them again, but if I find myself needing collision repair, I'll definitely use and refer Cope Collision.
Kirk Bradford
Cope keeps you informed frequently with the progress of their repairs. They respond quickly to text questions I had. They worked well with insurance company to keep it as painless as possible for me.
Scott Sparrell
They did a fantastic job, looks like new. I paid out of pocket, no dicount, hence 4 star. Very good body shop.
Tyler Grange
I haven’t had my car wrecked recently so I haven’t used cope collision personally (I hope I never need to—lol) but if I did, I wouldn’t think twice about going to anyone else. Rick, the owner, has such integrity which is something that lacks in the automotive space. I trust these guys!!
Paula Young
Easy and clear information. Very patient with delays due to insurance. Timely repair. Car in perfect shape and repair great.
Ruben Gaytan
They have been amazing with our car repairs! They also helped us into a loaner car meanwhile! We have gone to them twice and will keep coming back if ever needed again. Thank you!
Karissa Farnham
Sara at Cope was great to work with, she coordinated all insurance communication and payment and their text update service is SOOO awesome!! Definitely recommend 😊 …
Renee Boucher
Amazing people! They did an great job on my car.
highwaydog
Did a great job on repairing major rear end damage. Very good communication during the repair job and super responsive after an issue came up with blind spot sensors a couple of months later. I would difinitely reccomend them.
Stephanie Dance
I took my car in to have a back window replaced after it was broken. Cope Collision helped me work through the insurance process and also got my window done in record time. They were very helpful and quick which everyone appreciates these days, I know I appreciated it!! Thanks guys!
Dana Miller
Performed and excellent job repairing my vehicle and gave me a loaner car while mine was in their shop. Received daily updates regarding work progress. I will go there again when in need of their services.
Orie Winger
Loved the daily text updates. They made the process painless. They even vacumed out our vehicle, like really good! They are very updated with technology and knew how to make customers happy! Thank you!
Kenneth Brewer
Very clean and efficient. Quality work at a reasonable cost.
Megan McClurg
Fantastic local company, from the gals up front to the guys in the shop, they take care of everything and make it as smooth as possible. They've done repairs on a few cars from my family and they all look amazing! These guys know their stuff!
Doug Rhinehart
People seem to like to run into our cars...a lot, so we have had MULTIPLE opportunities to experience Cope's outstanding skill, service, and genuine care. Our latest experience with them placed them so far above the competition that to try to compare them would not be fair to the competition. Thanks Cope!
Michelle Burks
Well, it took a longggg time to get my car back (6 weeks) but there was a ton of damage and it was a 2020 vehicle so I’m okay with it as long as the work holds up. They were very kind and updated me daily in detail and answered any questions. Very professional and my car seems brand new again. Thank you too for the loaner!!!
Junior Brown
Good people! Went above and beyond. Did extra work i was not expecting. Great work. And the very large great Danes that greet you at the door or lovely as well. Would highly recommend and their work has lifetime warrantee.
Walter Hamann
The repair of my car was very well done. It was the 2nd job done for us. The first was on my wifes car, and was a great job. So there was no doubt about where to take my car when it needed repair.
Ty Gabby
Amazing customer service. Always sent a text message updating everything concerning my pickup. Answered questions when I had them. A great member of the Meridian Chamber of Commerce. I would highly recommend them time and time again.
Shane Thorp
Cope collision did an amazing job and customer service was amazing. Office girls were so nice and helpful. Highly recommended!! Make sure to meet Gus the office dog.
Summer
Cope Collision Center is the only place i would ever trust with any of my vehicles. Ive had to take my car in a few times (oops) and they always have it looking brand new for me when i come to pick it up!
Alec Sanders
Cope Collision completed all my work needed, worked directly with the at fault insurance company and gave daily texts on the progress. I totally recommend them to anyone!
Linda Hooper
did an awesome job fixing our vehicle...definitely recommend them.
SAM Adams
They did a great job dealing with my insurance company who were being unreasonable.
Reverend Nobody
Cope did a fantastic job on my Nissan Armada. I am 100% satisfied. Thank you Cope Collision. True professionals.
Todd Guin
Cope was professional and thorough and kept us informed through every step of our repair. I hope not to need them again but it’s good to know they are there if we do
Chase Thorp
Pretty amazing the service was impeccable. Sara helped me through what I needed to know and Scotty helped me. I loved the text updates I got every day to see what was happening to my car. They even gave me a loner car to help me through this difficult time. Thank you guys so much for all the work you guys did. 😁 …
Andrew Euglow
Everyone at Cope Collision was great! Great communication, and great work done. If need be then I'd definitely use them again.
deena Mcarthur
They are great to work with and keep you updated with texts as your car is getting repaired. They are all friendly and do great work.
Johnny Harmon
These people were awesome to work with. They took my car when they said, kept in constant contact about the progress, and had it ready when they said it would be. You'll be happy you gave them a call.
Hope Darland
I used Cope Collision in 2008 & 2019
They keep you, insurance co. & rental car co. updated daily via text.
Great job...very pleased~
Brayden Brons
Amazing service and very friendly staff! I would recommend to anyone in need of auto body work!! My car looks as good as new and was done in a week
Roy Clymer
Everything went as planned. No suprises. Worked with insurance company on any changes to origional bid. Keep us informed every day via text of progress of the repair. Made a very unpleasant situation a positive experience. VERY IMPRESSED.
Leah Trujillo
They did a great job and kept me updated with the progress. Great experience!
Cassandra McManamon
So nice in helping get car collision issues resolved. They do a great job communicating progress and go extra mile to make sure you're happy.
Bruce Bucknell
A person backed into my truck. They provided a fair estimate and delt with the other persons insurance for me. Truck looks new.
Kelsey Belnap
Everyone was so nice and prompt. They helped with explaining the insurance process. I really enjoyed working with them and would highly recommend them!
Rene Alamo
Two times now we have utilized Cope’s services and both times they have exceeded our expectations. Thank you guys for the great work and excellent communication!
Ken Merrill
The repairs look great. They did some follow up work that we asked about and gave us top notch service the entire time. I would definitely go back again.
John Baker (JayBee)
I speak highly enough about the professionalism and workmanship at Cope Collision.
Not only was my door fixed to look like new, they also detailed the exterior.
Jeff Schroeder
Very friendly people at this place they do great work they're fast and if any of my friends ever have an accident or just need body repairs to their vehicle I will definitely send them to cope
Kathryn Mendoza
Great customer service. Excellent work. A job very well done and completed sooner than expected. Definitely reccomend them to anyone.
Robert Maxwell
I would highly recommend Cope collision. They were very friendly and helpful and got my vehicle repaired in a timely matter.
Kyle Mallatt
I dropped my vehicle off at 930am and 2 hours later I was notified that my repairs were completed .I really appreciate the friendliness, speed, and workmanship of the repairs done.
Andrew Dalton
They were great!! Even detailed the inside of my dirty truck. Got back a new clean truck. Well done.
kim white
My car is beautifully back to what it is supposed to be. They did an awesome job and I really appreciate their work. It looks like nothing ever happened.
Tim R
I've used Cope a few times now for family vehicles.they are all very helpful and a pleasure to work with. I will go there again if need be.
markdyeates
I really really really like that Cope texts you every evening with an update on your car. That is why I will bring my car back if I’m ever in another car wreck. Thank you.
Dan Bauer
Scotty and the crew at Cope are the best! Hands down the best body shop in the Treasure Valley!
Gavin Iverson
Did an excellent job had daily updates and got it done in half the time they said it would take outstanding job and will definitely come here again if my car needs to be fixed
Shirley Piatt
Everyone was very friendly and helpful and understanding. And they do terrific work, that’s the second time I’ve been to them and if they weren’t good I wouldn’t keep going back or recommending them. I hope I don’t have to use her services again but if I do there where I will go.
ReBecca Bartunek
Fantastic customer service, and a great job done on my car. One of the best customer service experiences I've had in a long time.
Collin Reynolds
You won't find a better auto collision center in the state. I've taken all my rigs here all come back color matched and as good as new.
Douglas Rose
The work was performed to my full satisfaction. The information I received was complete and accurate and the work was finished ahead of time.
Jerry Wagner
They did a great job fixing our Subaru! They are pleasant and easy to work with!
Teresa Leininger-Degenhardt
I was very pleased with the work and politeness of everyone. Was greatful for the loaner car and I liked the daily text updates.
Daniel Barber
They were professional, quick, kept me informed via text and web app, and the repairs look great. Highly recommend working with them.
Thomas Adams
The service was great and i had a really great experience with them. They were very hopeful and explained everything they were doing and kept me updated daily on the progress. Highly recommend them.
Heather Ebright
The team at Cope Collision was gracious enough to finish my car ahead of schedule in a very stressful time and did amazing work. Thank you!
Jennifer Smith
Quick service and easy to work with. Communication was great with daily texts. Would use them again if needed in the future.
Ryan Mason
Very friendly staff. They did a great job painting my truck!
Jeremy Erickson
They did an amazing job! Super professional and the communication was amazing. Would totally recommend!
Robert Henderson
The Danes were great, and they are very nice. Judging by what I have seen so far I would recommend them to friends and family.
Tami Leach
Cope Collision is very professional with everything including communication. Will recommend to others.
bill fischer
They did a great job and car looks better than it did brand new. They have awesome attention to detail.
Tiffany McGill
Very professional and treated us like family. I really liked that they text you the progess of your car so you're never in the dark.
Larry Foor
Fast service, friendly and down to earth. Will use them again if needed. Very pleased with the whole experience.
Nancy Stauffer
Excellent customer service on top of great repairs! Highly recommend!
Lisa Price
Very professional and they did a fantastic job on my car after I got rear-ended.
Douglas Rose
They did an excellent job, kept me posted and finished ahead of the expected time.
Frank Todd
Thank you for the great service. My car looks great.
Tiffany M
They were quick, honest, polite and squeezed me in at the last minute when my schedule changed.
Josh Brown
Excellent work completed in a timely manner. Professional and friendly staff with superior service. Highly recommend.
Julie Boatner
Excellent service! Very honest and professional staff to work with, I would highly recommend.
Heidi Tawney
Was in a accident and took my vehicle hear to get fixed, was pretty quick but my door shuts really hard now :(
Brittney P
Wonderful experience from beginning to end. Daily text updates. Friendly. Professional. Top notch service.
Kathy Becker
They are always efficient and perform great, trustworthy work in a very timely manner.
GARY KESTER
Fast, friendly courteous, and professional.
Best experience ever with a body shop.
Lynn Peterson
Did as they said and kept constant notices as to how it was coming along. No need to call them and ask. Great service!
benjamin miller
A friendly and knowledge staff works diligently to get you vehicle back in tip top shape.
Gayle Keating
My car looks amazing. Great job. Lived the daily texted.
Randy Schill
What true professionalism in an auto body shop. Honest, prompt, true craftsmanship!
Jason Warthen
I absolutely love this place. They go out of their way to make sure you are taken care of
Laura Olsen
My bumper looks fabulous!plus it came with a guarantee!♡
Christy Howard
Will always use Cope and I recommend them the everyone
Judy Ricketts
I love the friendliness of the staff and the prompt work they do. Service is great!
laura newell
The text message updates were a nice convenience. Efficient employees.
Shige Toyoguchi
Great service and a perfect match on the paint!
Larry Newcomer
Great people and they care for your needs . 5 Stars in my book
Annie Clayton
Got me in immediately, and was in contact the entire time so I knew exactly what was happening.
Ken Merrill
Great team, always friendly and great service.
Zoraida Castellon
I like how they keep me updated with what they were doing with my car.
Ryan Rowley
Quick work and friendly staff. In and out with what I need and a smile on my face.
Steve Johnson
Truck turned out great, finished ahead of schedule.
Brian Esslinger
Good communication with status of vehicle. Would use again.
April McNeill
Super awesome people and my car looks fantastic!!!!!
#sammibugthewonderpug
Great communication, quality work, and timely service. Thank you!
Susan Evangelho
Great work. Have used several times. Always great work.
Mike Peterson
Very clean very professional very helpful.
Al Andrew
Good people. Communicated with me daily.
Brian Peltzman
Great service! Rick is great!
Brittany Newhouse
Thank you, my car looks great!
James Ackerman
All good done in a timely manner
Tyler Seeger
Quick, easy, very friendly people too.
Kari T. Rayson
They do excellent work!
Mike Meske
Fast friendly service.
Glen Tellier (Glen)
Very good to work with very helpful
B
Nice folks and a quick job
Jesse Peterson
Killer service and killer work!
Joyce Hopkins
Outstanding service and job!
Luna
Very accommodating and friendly!!!
Gary LaMunyon
PM
Jonathan Cleveland
Excellent
Ron Ingersoll
They are on it. Recommend.
Dominic Garzoli
Excellent service!
James Brock
Always very helpful
JOSE Rodriguez
Quality work!
chester dunn
Above and beyond service
Mark Francis
Very professional
Jill Poloni
Great communication via text. Car looks great.
Ann Schram
Excellent communication on the status of my repair. I highly recommend COPE.
Rey Enrique Lucas
Matt Jones
Douglas Melton
Taylor Young
Jason Burner
Kim Walker
Korrin Falk
Holly Przelenski
Dustin Schuldies
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