Reviews of The Garage. (Auto Repair Shop) in Birmingham (Alabama).
The Garage
2174 Pelham Pkwy, Pelham, AL 35124, United States
Description
Information of The Garage, Auto repair shop in Birmingham (Alabama)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of The Garage
Sunday
Closed
Monday
7:30 am–5 pm
Tuesday
7:30 am–5 pm
Wednesday
7:30 am–5 pm
Thursday
7:30 am–5 pm
Friday
7:30 am–5 pm
Saturday
Closed
Popular times
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Reviews of The Garage
Robert Barnett
Honest and excellent
I have taken multiple cars to the Garage over the years. I first heard about them from Lisa (Roxanne) on the radio. They are honest and do great work, and won’t sell you something you don’t need. Have actually not done work other places told me I needed. It’s a peace of mind leaving my car there. I can always count on them. You should consider them if you haven’t. Thanks guys!
Jared Mooney
I’d recommend The Garage to anyone. I’ve used them for years and they have always been courteous, honest and quick. Their prices are very reasonable. They keep you updated on your repair via phone calls or text messages.
Carrie Vaccaro
My car was repaired within 24 hours. I always get excellent service and great treatment. The employees are always honest.
Somer Williams
Communication 100% Estimate turnaround time 100% and I personally appreciate their honesty and hard work! We've used The Garage for multiple repairs on our vehicles over the last year and we've never gotten the run around or felt like we had to call to ask the status. They called and gave us updates throughout our repair. Highly recommended these guys!
Collin Spradley
We took my wife’s old car here with any issue we had. They were extremely thorough and detailed with the diagnostics and prices. No hidden fees or surprise charges. Always fair and honest and did a superb job at fixing our mechanical issues. They have our business for as long as we live in Birmingham.
Desert Pearl
Will definitely be using The Garage’s service again!
When I missed my early morning appointment with the Garage, due to my alarm clock not going off, I called to see if I could reschedule. To my delight, I found that I could set an appointment for 12PM that same day.
After arriving and having the breaks checked, they gave me an overview of what was wrong and an estimate of how much it would cost to fix it. At the end they didn’t even charge me for the check up.
Brenda Veal
Sooo glad I found The Garage. It's now my "go to" for all services. Recently went for tire rotation, antifreeze check & oil change. They actually reset the engine oil life on steering column which wasn't done at the previous place. The people are my reason for returning; they are nice, professional & efficient. I was there months ago to have a motor replaced in door for electric window. I will return for any upcoming problems.
Joshua Ledbetter
I been going here since I got my car end always love the work they do on my car.
Carmen Marie
The staff is the most friendly of any garage I’ve ever patronized. The cost was fair and the work done was superior.
Kaylee Ramey
I wish it was possible to give more than 5 stars on this review! I have been using The Garage for a few years now and I will never take my car anywhere else. They always get to the bottom of the problem and their customer service is AMAZING! 10 out of 10! A+++++
Kyle Worthy
These guys are great! From the initial phone call all the way to picking up my vehicle, they were courteous, kind and professional. They took a look, broke down the estimate for me, gave me all the time I needed to make a decision, and after I decided to move forward, kept me updated via text about their progress and had me back on the road the very next day when they said they would. I don't think my vehicle drove as well when I first bought it as it did after they got hold to it. Give these guys a call, let them take care of you. You won't be disappointed!
Sue Lee
Courteous staff, great locations, neat & clean waiting area. Can call any time to check on your work. If you need a ride, they will help with that too. Everything is costly right now but they do their best to give you good quality parts & service at a fair price.
Tim Atkins
I dropped my van off on a Sunday, leaving the keys and explanation of the problem in The Garage’s dropbox. (I’m thankful for the dropbox because that allows me to take a vehicle by when I have a ride home, not just when The Garage is open. The next day I got a text saying they received my vehicle, another text with the diagnosis and cost, and a third text when it was done (that afternoon). I appreciated getting texts instead of calls since I’m often on the phone for work and may not be able to answer a call. I paid a reasonable price and received quick, honest service.
Faustina Williams
Very accommodating! I had to change my appointment at the last minute and they were understanding and worked me in at their next available appointment. Always courteous. Always honest about what work you need and don't need regarding the servicing of you vehicle.
Patrick Grant
I was able to drop the vehicle off Sunday at my convenience. They quickly diagnosed the problem Monday morning, and the repairs were finished on time and under estimate. Excellent service! I will be a repeat customer.
Rhonda Taylor
Bob has taken care of my auto maintenance since The Garage opened. He’s kept my older used cars running and also my new car in warranty. I trust them because I have shopped other service shops and The Garage is always the best price and by far the best service. The drop off box, email and text updates are time savers and they always ask my permission before they begin any work. They don’t use scare tactics to entice me to make unnecessary repairs, as too many others have. Honesty is rare in the industry but The Garage still practices it.
Joshua Skelton
The Garage stepped up to help my nephew who's in a very unique situation. I won't go into the details. But if I'm ever in need of a mechanic and am in the area, I'll always go here first. You guys were amazing and we'll be forever grateful! Thank you!
Elise Vincent
I work for a nonprofit and we have a fleet of vehicles we trust The Garage to work on. We’ve had everything from oil changes to major engine repairs performed here. Bob and Jason are always quick to respond, trustworthy, and pleasant to work with. We are thankful for their consistent and reliable work and will continue to use them for all our car needs.
Clint Shadinger
I’ve been using The Garage for several years now so I can give them high praise for consistently providing great service, and for being honest and transparent about needed repairs and associated costs. I never have to worry about being ripped off or sold unnecessary repairs or services. And that’s hard to find these days.
Tammy Johns
I was looking for a new car repair shop a couple years ago and "The Garage" was reccomended. I gave them a try and have been very pleased. They service both my vehicles and are always professional and courteous! I have also found them to be honest and knowledgable, that is most important. Services are fair priced as well. They earn 5 stars from me!!!
Shawn Strozier
Bob and the guys at The Garage in Pelham really are the “old school” good,honest,do what they say kind of repair shop that is so hard to find these days. Anyone that comes into my shop that needs a repair or ask me if I know of a reliable repair shop, the first place I tell them is The Garage. I highly recommend them. You won’t be disappointed.
Morgan Parr
I can not say enough about how amazing my experience was with this company. I had heard from word of mouth of this business but mostly advertisement on the radio 93.7 WDJC. From the beginning, I receive a response to an email I sent on a Sunday night within 30 minutes. Then first thing Monday morning the communication continued and I was informed promptly on what needed to be done. They took care of all my car needs without pressuring me into anything. It was just great. From start to finish. I'm confident in knowing where to take all our cars in the future. Great staff, great communication, and trustworthy information!
Jennifer C.
Very honest group. Superior craftsmanship. I trust them with all of our vehicles. They treat my family like their family. I can't imagine trusting our autos to anyone else else.
C. Jones
I am SO grateful for The Garage! I have been using them for over three years and cannot say enough great things about them. Mr. Bob, Mr. Jason, and Mr. Mackey are fantastic! They are always so kind and gracious to patiently answer my questions, explain things to me, and offer suggestions. I never have any doubt on their word and trust them completely. They go above and beyond in all things. Every time I go The Garage for my car needs, it is like seeing an old friend when I walk into the office. I am thankful for The Garage, their incredible staff, and for their work/ministry to our community. What a privilege to support a phenomenal business that is not only honest, but invests in people and the community! Cannot say enough about The Garage!
Scott Carpenter
I called The Garage for brake work. Jason said he needed to look at the car first before he could give me an estimate on the cost. I was scheduled to see him on a Wednesday, and then come back on Thursday for the actual brake repairs.
Well, as my day on Wednesday progressed it was obvious I needed the work done THAT day instead of delaying it another day. I called Jason, and he said to come on in and he'd see if they could fit me into the schedule.
Fortunately, he was able to fit me into their workload that day, and within a couple hours I was back on the road and feeling great about the work that was done at The Garage! Jason was very helpful and attentive to our plight, and I felt the pricing was fair for the amount of work performed.
The waiting area was clean and comfortable, and just as an FYI, the restrooms were very clean and sanitary.
As of right now, I can't see myself taking my car anywhere else for service. It would be nice however if they were open on Saturdays, that would make it convenient for customers who otherwise have a hard time dropping their cars off for repairs. Keep up the good works guys, and I look forward to my next visit with you.
S Carpenter
Sarah Burrill
I have been taking my cars to The Garage for several years. They are absolutely wonderful and trustworthy. I can always trust them to tell me what needs to be done. Bob has been such a respecter of my time and money. I always value his advice. Will always take my car there.
Ashly Carr
The Garage is hands down the friendliest and honest mechanics I have ever used. They communicate so well and go above and beyond!! They really worked to stay in my budget even though there were things that should have cost way more!! Can't recommend them enough!!
Race Harrison
I am very thankful for the Garage. Every time I go here I feel like I am treated like family. They are accessible and patient to answer all questions for people like me who are not car people. I am at ease every time I bring my car to the garage. They do repairs in a timely manner and are extremely trustworthy people!
Joseph Hunt
The most trustworthy car repair shop in Birmingham. I've gone to several other shops and this shop maintains clear communication what's going on with your car and offers quality at a great price. If you don't want to be cheated and get honest repairs, go here. Highly recommend.
Lizzy
I really appreciate the integrity of the guys at the garage and the work they do. As a female, some places will try to convince you that things are more urgent than they really are. The guys at the garage have always been honest with what needs immediate attention vs what may not. They charge very fair prices and I always leave feeling safe driving far away from home in my car knowing they did a good job.
J.R. Blanton
The Garage has done so much for our family, we absolutely love them! Every staff member is warm and professional, and have always been honest every single time. We will not take our cars anywhere else!
Lisa Roxanne Richardson
As a single mom I was terrified as to what auto repairs would cost, but with The Garage I was not only treated fairly and honestly, but I was so impressed with prayer support. Now I don't panic when repairs are in store. I know that The Garage will work swiftly and efficiently to get my vehicle back to me and always at a great price.
Leema Lutfi
I have been going to the Garage for the last couple of years, and I have always been treated with genuine smile, honest feedback, and reliable service. They are amazing, honest, and trustworthy. That's something rare to find in the auto industry service. They truly reflect Christ in their business.
Derek Dean
The garage has been handling my service & repair for several years now. I'd initial heard about them on the radio, so I checked them out and they were very honest with my vehicle needs, informing me of what I needed and what I didn't (they were a 2nd opinion). Now, they are my GO TO! They earned my trust by being honest (I've never had that with a mechanic), and making me feel a part of the family. I even spoke to one of the owners about some newer vehicle options, and he's helped me decide on what vehicle options would be the best for my future needs. They're great people, work diligently, and get you in and out as fast as anyone I've ever been to. I don't think you'll be disappointed.
Rebecca Carr
I have had two cars worked on here and both times they were great. On one they saved me $1000. by making a part for my truck. Any other shop wouldn’t have saved me the money. They are very nice and charge reasonable prices. Highly recommend The Garage
Justin R. Popp
This shop provides the most honest, prompt, and professional work than any other mechanic/dealership you could bring your vehicle to. They have worked on 3 of our vehicles and are always up-front and transparent about the issues. They just performed a significant repair in one business day, when the Ford Dealership couldn't/wouldn't do in 4 full business days. We pulled our car from the dealership and brought it straight to the Garage. Spend your money with these folks, support your local businesses.
Joel Busby
Our family has been customers at the Garage for 7+ years. Bob and the team have gone out of their way to serve us. Not only is the work done right, but they are exceptionally fast. As good as those things are, the clear and honest communication is the most important part of all. Bob has always explained issues thoroughly, and gone the extra mile to offer sound advice. He has helped us find ways to save money too, sometimes suggesting that we wait for certain issues. This is incredibly rare for a repair shop! Knowing you have someone we can trust is invaluable and this is where The Garage excels. The Garage team is wonderful and we are thankful for them. Highly recommend!
Ashley Newell
We are so grateful for The Garage! It is such a blessing to be able to trust the people taking care of your family vehicle. I highly recommend The Garage! They will make you feel like family. Quality service that you can trust!
John Owens
The Garage really is the Chic-fil-A of car maintenance and repair shops. Plainly stated, they do things the right way, with honesty and integrity. Through the years, The Garage has consistently provided me with quality service for a fair price, and all within a reasonable time frame. Being locally owned and operated, you are treated more like a neighbor than just another customer needing an oil change or tire rotation. It is impressive to me that their values are such that, as stated on their website, a portion of their proceeds go to a designated charity each month. Giving back to the community in that way is something you don't see everyday and speaks to their character. Needless to say, I have no problem recommending The Garage to anyone looking for a reputable place for their service and repair needs.
Joy Boyd
My family has entrusted our vehicles to The Garage since they opened in 2005. My husband travels with his job so it's a must that we can fully trust their entire staff, and we do. So thankful to realize that they are always honest and efficient. We wouldn't take our vehicles anywhere else! Being able to trust a business for over 12 years is a bonus that we would never expect in this day and age, and The Garage is that business for us.
Lorraine Donald
Both my husband and I have been using The Garage several years and would not consider going any where else. Friendly, professional service at all time and more importantly total honesty. We would highly recommend them and do so at every opportunity.
Jennifer Templin
My entire experience from start to finish at The Garage was a pleasant one. The staff was extremely friendly, knowledgeable and accommodating to my schedule. They completed my repairs very quickly and efficiently. I will be using The Garage for all of my car repair needs from here on out.
John Dickson
Right as the summer heat was starting to kick in, the AC in our car stopped blowing any air. So we took our car to The Garage, they diagnosed the issue, fixed the problem with high-quality parts and had us back on the road very quickly. Highly recommend The Garage and we'll continue taking our cars there in the future.
Nathan Winslow
My first experience here was getting my car serviced for its 100k miles. Staff was friendly, waiting area was clean with free wifi, and my car was done sooner than anticipated. I'll be back. Also my wife recommended them.
Stephen King
The garage is hands down the best auto shop in Birmingham. I constantly tell my friends about them. They are honest, helpful, and do excellent work. In an industry where people are often taken advantage of, you can trust the Pelham Garage to be truthful. I wish more auto shops were like them, but at least Birmingham has one good one. Thanks Bob and Jason for all you do!
Matt Herndon
The Garage has been working with my company and personal vehicles for over 10 years. Their honesty and thoroughness is indescribable. I have self diagnosed many of my vehicles and asked them for repairs. I get a call that I was wrong (of course) and the repair was cheaper than what I had asked for...or they replaced a fuse for free and sent me home. I will not work with any other company. I would rather have my car towed 1,000 miles than settle for another company.
Sarah Timothy
I was quoted a certain price over the phone and when I got there to drop my car off they said it was more and I just thought I misunderstood. They must have read they disappointment in my face because when I went to pick it up and pay my bill, not only was the price for parts and labor lower than they had said but I also received an extra discount! Great guys who are care about relationships with their customers!
Karl Buchholz
Have been using them for 5 + years for our Toyota Tacoma and Honda CRV for routine maintenance and repairs. Always excellent work, always provide us options and don’t try to push unnecessary work. Very personal service and they always remember who we are. Hands down, best shop in town!
Thomas Scales
When the folks at The Garage say something, I believe it. Their service recommendations are on target, their prices are fair and their courtesy is superior. I am rarely enthused enough about a business to recommend it, but The Garage is different. When we used other mechanics, my family spent hours Googling the diagnosis we were told to see if it checked out. We don't feel the need to second guess The Garage or get other opinions.
Matthew Laird
I have been a customer of The Garage since the beginning and they never disappoint. It's great to finally find a shop you can put complete and total faith in to tell you the truth and charge a fair price for the wonderful service they provide. For jobs big and small they will treat you or anyone you know the way we all hope to be treated. I am 100% confident in their recommendations and ability to handle my family's automotive needs. Keep up the good work!!
Tony Bruno
My auto repair shop of choice for years, I have paid extra just to get my vehicle towed to The Garage, I trust them completely. The Garage is very affordable and provides top-notch service on time, every time. I dropped my vehicle off at noon and picked it up 2 hours later, they do what they say and say what they do. I've taken several different vehicles to them and sent numerous people their way and they deliver 100% of the time. They even have free wifi and coffee while you wait. A+++++++ Highly recommended.
Hill Allen
We have used The Garage for about 6 years and they have saved us thousands of dollars over that time. When we bought our new car we chose to use The Garage over the dealer for all maintenance. Their prices are sometimes half that of the dealer and their make sure the work is done right. They will give you a fair and honest evaluation of what work really needs to be done. Would recommend this place to everyone I know.
Susan Sheppard
The Garage has serviced my last two cars. They have always been
courteous, concerned and competent. I recommend them to all my
friends. I have learned more about cars than ever before!!
MichaelandBrandi Cooley
Trust is at the top of our list when it comes to our mechanic and/or repair shop and The Garage has earned our complete trust since the first visit.
Great prices and excellent customer service. We recommend them because we know they treat everyone fair.
albert hipp
I have no complaints about the quality of work or the friendly staff. They called me in a timely manner and let me know the problem and cost of repair. I felt I had no choice to allow them to repair my vehicle as I had it towed to their shop and it would not have been cost effective to have it towed to another shop. The cost of repairs were a good bit above average cost, compared to two other shops I checked. I probably will not take my vehicles to be repaired here again, just because of price. I believe in an honest fair price for an honest good job. The fair price part is what will keep me from having my repairs done at this shop. Sorry guys, it's just the principle of the thing. P.S. The shops I checked were very reputable shops as well. ///// UPDATE: Bob called me concerned about this post and pointed out the fact that the part they used was OEM factory Nissan part. That was my mistake, as I didn't look at the invoice closely, to see that the cost of the part was 150% more than an after market part that you could get at a parts store like Advance Auto Parts. I understand that OEM parts are more expensive. I want to make it clear now that I looked the invoice closely, that the cost of their labor was in line with any reputable shop. I wish I had the choice to choose between an OEM part or after market part. I probably will give them call, next time I need service and see if I can have that choice. I apologize for the oversight on my part. I guess it was sticker shock and I agreed to have it repaired, because I needed my vehicle back right away. I didn't ask questions to the effect of why it was so expensive. Lesson learned! These guys really do want to do a good honest job. I wanted to make this right!!
Pamela Hunter
Hands down, The Garage is THE BEST !!!
I’ve trusted The Garage for several years so my experience with this honest, customer friendly business is very positive. It has always been and will continue to provide quality auto repairs for its customers. You cannot do better! Please take my advise to see for yourself, and you will be amazed beyond belief... I promise! Another big advantage not mentioned before, their work is guaranteed “coast to coast” so whether you are traveling on vacation or move your family to a new location... no worries!!!
Brandon Liming
Very satisfied with the work that has been done on my vehicle. They are a very honest, trustworthy and professional group of guys and they care about their customers. I would highly recommend them to anyone. I live in south Tuscaloosa county but wouldn’t take it anywhere else. Keep up the great work Bob!
Don Hite
Like a breath of fresh air. Working with Bob and Jason is reassuring that honest auto repair is available. I heard a friend just say “It’s amazing how little has gone wrong with my car since I started using The Garage”. - meaning other repair centers seemed to be creating problems versus fixing them. We are grateful for The Garage and what it stands for. Good work guys!
Becca B
I really love this garage. I actually trust that I'm being told the correct things about my car. I never feel like I'm being taken advantage of. A couple of times I've been told that my quote was one thing, and then come back and it was actually less than that because they didn't charge me all the way up to the quote if they didn't need to do something. They're also quick to tell you something is necessary or if you can put it off for a bit. They seem actually want to help, not just rack up on labor charges. All in all, I recommend this garage to everyone I know.
Dustin Walker
This is by far the most professional, honest and fair repair shop I've ever been to or heard of. They take care of their customers and charge rates that are consistent and reasonable. I hate paying for car repairs, but I don't know a better group of guys to give my money to. I recommend them all the time to anyone that mentions that there needs some work. Go here for regular maintenance and repairs if you want to get your money's worth and you want to be treated with respect.
Jeffrey Wilson
I have always had choppy and mistrustful relationships with mechanics I used in the past. But the Garage and their team have worked very hard to be true and fair with prices and parts and what needs to be replaced and what doesn't. They will not sell you something you do not need. From now on I will always come to them for the needs of my vehicles. I recommend them to anyone reading this review who is unsure.
George Lawton
We just got our family mini-van back from THE GARAGE after having the timing belt, front axle, and engine mounts replaced and a few other odds and ends. They were fantastic to deal with...good communication, incredibly trustworthy, & very fair prices. They even told me to hold off on a few things that another place told me I needed to have done. What mechanic does that?!? I will continue to use them and recommend them to anyone.
Kathy Compton
I received excellent service and felt great about the prices quoted. I asked three different businesses for quotes prior to going with The Garage. I feel like they are honest and very professional! Highly recommend!
G Wilson Renfroe
My husband and I have gone to The Garage for automobile repairs for a number of years. The service has been the best. Bob and Richard (retired) are nothing short of honest.They have integrity. The repairs have been done quickly and efficiently. It's important to me that these men are genuine Christians as defined in The Holy Bible. A tree is kno n by the fruit it bears.
Before you take your automobile any place else, take it to The Garage!!!
Melissa Pinola
Amazing staff and wonderful service. They were great at explaining the issues that were wrong and the potential issues I may have in the future. They worked fast and gave great advice for me and the future of my van. I have a new mechanic for life now!!
Lindsey Herron
Absolutely the best place to take your car in the Birmingham metro area. Prices are fair and mechanics are very knowledgeable and trustworthy. Highly recommend this shop for nearly any make and model. They have good weekday hours and easy after hours drop off, too.
Derrick Wadsworth
There is no place I trust my car to more than the guys at The Garage in Pelham. Richard, Bob and the entire staff have created a business based on honesty and experience. I have total peace of mind that they are going to be upfront and fair. Each time I have taken in one of my 2 vehicles I am reminded why this place is different. I would highly recommend others to bring their car in and experience the same level of service that I have received for the past few years.
clifford curtner
My car broke down during my trip I was 850 miles from home and 750 miles from my destination. They went out of their way to make sure I was on my way in a timely manor. Honest work at a very reasonable price. Honest people willing to help when you need it most. Thank you.
Ben Telfair
We have been going to the Garage in Pelham for years and have always been incredibly impressed. The staff are always personable with everyone who walks through the door or that calls on the phone, they go above and beyond to meet your needs, and handle everything with the utmost integrity. We are grateful to have a trusted place to go and recommend it to anyone and everyone!
Dave Hackworth
These guys are amazing! One of the best shops and best staff we have ever had the pleasure of working with. They were quick and fair on pricing. They will be getting the work on all of my vehicles.
Jan Fuller
I always get honest service at a good price. I especially appreciate the help Bob and Justin give me as a female. They have told me before that service I thought was due could wait several months (brake work) and I have seen them tell other women that service they had been told elsewhere was needed actually was not. I have to wait on my service so I have spent plenty of time in the lobby (which is clean, comfortable and plenty of magazines for men and women) and have observed how staff treat clients. They take appointments so no long waits, the price they give you is what the price really is and if they find something else, they always discuss it with you. I have gotten a quote from another garage for the same service and it was $400 more than The Garage (got a coupon in the mail and just had to check the place out but I went back to The Garage.) I have recommended them to many friends and they always say the same things about The Garage and are happy I told them about the place. Won't take my cars anywhere else.
N T
I’ve been a customer of the Garage for years. I recently moved to Tuscaloosa and tried to take my car to a place nearby but they were not honest with me at all. I ended up making the drive to Pelham and sure enough, The Garage told me the REAL probelm with my car and fixed it (as well as saving me literally HUNDREDS of dollars from people trying to lie to me...). I always recommend The Garage to EVERYONE! They’re incredibly honest and have been so good to me over the years. You can trust these guys to accurately diagnose your car problems and fix things right the first time. It’s such an incredible blessing to drop my car off for service and know I’m going to be treated right and not be taken advantage of. I seriously thank God for The Garage!
Joshua Vaughn
Loved my experience here. I am from California. I drove to Alabama and began to experience a terrible sound. I asked a friend for a local, trustworthy mechanic. I came here, they took my van for a couple hours and called me back to let me know what the problem was. Since they could not repair it, the muffler needed to be welded, they returned my van and did not charge me anything.
Alan Farmer
Bob and his crew are exceptional people. They kept me posted on the progress of the repairs on my truck and were finished way before I thought they would be. I highly recommend them for all your automotive service and repairs.
George Odom
I've been going to The Garage for several years now. Always exceptional service at a reasonable price. They are great people too who give back to the community in a variety of ways.
Jonathan Owen
The Garage in Pelham has been a trusted friend for our family. We have an older car and a newer can and they have keep us running well. Finding a trusted mechanic is always a tricking task and I believe we have found a business who has me, the customer, in mind. They have always been fair and honest and it's a comfort to know we have them in town.
Script Inspired
We were new to Birmingham and no idea where to take our vehicles. Met Bob and Greta at the soccer field; seemed like nice enough people, decided we'd give them a try. I felt they were honest and trustworthy, great customer service, and convenient location. 100% trust my vehicle in their hands!
Jody Hay
The last four times I've needed car service, I've gone to The Garage because they're honest, never try to up-sell, and do solid work. I won't be taking my cars any place else. I encourage anyone to take their car to The Garage.
Aaron Sanders
Bob and his team are awesome. They have worked on my personal cars for years and now I trust him with my fleet of trucks. It is great to know a mechanic you can rely on and trust.
Allison Foster
Loved it! I was able to work from my laptop in the warm and welcoming waiting area while my services were completed. They were timely and straightforward and made it such a pleasant experience. I would absolutely recommend that you give this team your business!
Lisa Fultz
Excellent service! Honest, godly owners whom you can trust. Thanks in large part to their continual care and maintenance of my car, it's still going strong with almost 343,000 miles on it.
W Price
Bob and the staff at The Garage are one of the only mechanics in Bham that I will trust all of my maintenance/repair needs to. I appreciate their openness to display their faith and charity. I would recommend them to anybody, anytime.
Jessika Ashlee (Hip and Simple)
Brought my car in after a weird noise and trouble starting it up. They tried to recreate the issue a couple of times but couldn't so they changed the oil and assured me everything had been checked and it was safe to drive. Thet said to bring it back in if issues come up again. I was fully expecting to pay for a big repair and they could have easily ripped me off but didn't. I think the issue may have been related to the ac being on when I started the car because it will make that same noise but if I just have the ac off when starting there are no issues and the ac runs fine after that. Strange. We will for sure be back to The Garage when we do have issues in the future because of the honesty and customer service demonstrated. Thanks!
Jennifer Burchfield
Wow!!! We broke down in Pelham on our way back home from vacation and a local recommended them. We had our van towed to their shop without ever stepping foot in the business. They called us and discussed the issue in a timely manner and with a fair price. We couldn’t get back to Pelham for a whole week to pick up our vehicle. They were so professional and helpful.
Thank you!!!
Julie Loftin
I have been a customer of The Garage in Pelham for about 10 years. I have experienced honest and thorough servicing of my vehicles each and every time. I frequently recommend Bob and his team to friends and family throughout the Birmingham area.
Rashel Post
The Garage in Pelham is top notch service. I have had several opportunities to utilize the many services they offer and I have never been disappointed. Wonderful staff that I trust emphatically. It gives me peace of mind to know that I have The Garage as a resource whenever needed. Two thumbs up and five stars! :)
Jacquelyn Ferreira
"I have been using the Garage now for over a year and can say I am very pleased with the service that I have received upon each visit. Staff is always friendly and ready to help. These guys rock and I trust them with all my car care needs"
Portia Perrucci
Friendly staff and very thorough. They worked on what I could only get done at the time and I never felt pressured to say yes to have all the other work done. Will go to them again for any car repairs.
M Riley
They have treated me fairly and respectfully. It is hard to find that as a female taking your car in for repairs. They have earned my return business.
Kim Drotleff
The Garage is very honest and has great service. Being a single woman they don't try to find things that need to be "fixed". I will always bring my car here for service.
Lillie Smith
These people are Wonderful...very Trustworthy!!!
I will use them next time I need A MECHANIC FOR MY CAR. THEIR FRONT OFFICE IS PROFESSIONAL AND VERY KIND. I RECOMMEND THEM HIGHLY.
Michael Gill
Good service. Customer friendly. Highly recommend
Jennifer Hodge
Excellent service. Good prices. Great reputation. We have been taking our vehicles there for years. Owners are Christians and they guarantee their work.
Tonya Lewis
They’re honest that’s for sure . I trust their expertise and they warranty their work . They communicate throughout the process and they’ve earned a long time customer .
Morgan DeCola
Excellent customer service, reasonable prices. We've taken our vehicles here twice now since moving to the area - this will surely be our "car home" for the duration of time we live in Hoover.
Kelley LaBelle
I was afraid my alternator was going bad and the guys at The Garage quickly confirmed that it was. It was quickly replaced and now running well. I've always gotten great courteous service from The Garage.
jatman46
Professional service with a personal touch. I trust them with my vehicles and more importantly my family’s safety. I highly recommend them.
lizgunter
The Garage is THE BEST auto repair shop in the Birmingham area. Whenever our cars need to be serviced, we drive them from Homewood to Pelham due to the honesty, integrity, and customer service of this business. We will be customers for life.
Lia Williams
Very impressed with this place. Good prices, super quick, and communicated with me via text during the whole process.
Jimbo Tucker
We had a great experience with The Garage. Bob and Jason are great! The customer service was outstanding. I highly recommend you check them out for your auto service needs
David Black
This was my first experience with The Garage. The shop is very clean with a nice lobby, the employees were all very professional and they followed up to keep me informed, and the work performed was excellent. This will be my new go-to shop.
Kacey Rosenberger
Best shop around! They are always honest and transparent, I know I can trust them to only sell me what I need. All the office staff and technicians are friendly and knowledgeable.
Paige P
This is the only place in town that I will take my car. They are honest and won't ask you to spend money on something that isn't necessary. Bob and his team are just so helpful and they fix your problems as quickly as possible but also make sure it's done right! I highly recommend!
J Mo
There is NOBODY I trust more than Bob and his team at the Garage. Bring your vehicle here I promise you will not find anyone better who cares more who will not rip you off . We believe in these guys so much we drive over a hour from Cordova to Pelham just to do business with them .To all the women and men who are not mechanics you guys can feel confident in doing business her it is a warm atmosphere and you will get the best deal. Best place in the Birmingham area hands down. I'm including what I personally wrote to Bob at the Garage
" I just wanted to tell you again thank you and how grateful we are for you and the garage team. Jennifer and I have been through some rough times its alot better now but we are slowly on the way back up, right now every penny counts . Thank you for you and your team for the dedication and for your heart and mercy . Thank you for going above and beyond regular customer service for us . It may just seem like another car but, it would hurt us for it to go down, we have a van now but we live so far away from family when one of the cars has a problem it hurts us . So I just want to say thank you and God bless you guys for everything . From the bottom of our hearts thank you . You have been in my prayers my wife and I always recommend you guys . I pray your business becomes even more prosperous"
Jade Hutson
I really appreciate great customer service and they provided just that. I was in constant communication with the shop while my vehicle was there and knew what they were doing at all times. I appreciate their transparency and honesty.
Helen West
Fantastic business! Super helpful. Knew exactly what our car needed and took care of us quickly. Car hasn’t had any problems since. Highly recommended!
v bee
But if anyone has the world’s goods and sees his brother in need, yet closes his heart against him, how does God’s love abide in him?
1 John 3:17 I would like to thank The Garage for showing me the heart of Jesus,this business is built on compassion,honesty,and I would highly recommend them to my family and friends.
Elizabeth Ogden
The staff here are really helpful and never talk down to me. They explain what's going with my car and answer all my questions plainly! They are amazing.
Amy Lynn Butler
These guys are the best! Honest, trustworthy, affordable and always go above & beyond in customer service, so much so that even though we now live an hour away from them, I still use them as much as possible.
Patrick Rincher
I've worked in the service department of a dealership and one of the reasons I left was because of the lack of integrity. The guys at The Garage are game changers for auto repair service. I Highly recommend them.
Janice Venable
I love coming to The Garage! The guys behind the counter are polite, kind and never try to talk me into something that is not necessary.
I appreciate being treated with respect and getting an honest answer.
Chris Pharo
Great people to work with for any repair at a very diligent price, I will definitely do business with them again. Thank you The Garage Staff
Carol Mims
Took my car to have a tune up. The job was done quickly and efficiently. A really good place for service on your car.
Richard Cannon
Very helpful. Fixed what Express Oil Change broke. Straightforward and very reasonable pricing. Will definitely use them from here on out. Very friendly staff.
K Mackey
Such a great place to get your car fixed. The workers are most polite and knowledgeable. Very reasonable prices.
Anna Ramia
They are fast, reliable, and trustworthy. I never feel worried that they are playing things up or recommending things be fixed that don’t need it. They have always treated me well, and I exclusively use them because of it. 10/10 from this girl.
William Dennison
I never have to worry whether my car is in good hands at the Garage. Honest, loving people, who are always quick to find the root of the problem and do the job right.
Joseph Owens
Honest car repair shop. They aren't just trying to run the cost up for money. They tell you what is wrong (if anything) and give a very fair prices to repair. They come very well recommended.
Hoover Urgent Care
The Garage if very trust worthy. They have kept my 2005 Jeep Grand Cherokee running like new.
Lindsey Pharo
Super nice and honest people. Reasonable prices. Will never take my vehicle anywhere else!
GasPro LLC
Honest people with honest prices. This is an excellent place to get your car truck or van repaired. They get your automobile in and out quickly as well.
Ashley Reynolds
The Garage in Pelham is one of the best places to go for Fair prices and Honest People. Thank you Ken Mackey and the garage for continuing to serve myself and my family!
Jeremiah Miller
Great place! Very professional, great customer service, and get work done right. Highly recommend The Garage!
Ernie Willis
When I lived in the Birmingham area, The Garage was the ONLY place I would take vehicles for servicing. They are the essence of honesty, service, and dependability.
Sam Sessions
I highly recommend The Garage! Honest folks who provide great service at reasonable prices. I will definitely be back.
Freddy Edgerton
Been doing business with The Garage for years and will always take my cars there - best service, best prices
Neal Hauser
Great automotive repair experience. Pricing, communication, work completed, amount of time to complete the work, and professionalism all exceeded my expectations.
Joyce Hearn
They are honest people. Couldn't take your car to a better place.
Steven Dunn
Bob Carter and all the nice folks at the Garage have done all the maintenance and rrepair work on my vehicles as well as my Dad's .I recommend them to everyone I know
David Gambrell
Excellent service and quality work. They diagnosed and repaired multiple elements of my a/c in-dash components all in one visit.
TIMOTHY SIZEMORE
The Garage is the only place I will take my cars! So hard now days to find trustworthy people and The Garage has them. Mackey is the man!
Chris Snuggs
Absolutely the best place to take your car. They can be trusted and that says a lot when it comes to car repairs.
Brandon Lee Majors
This is a great place to get a repair or maintenance done. They have been thorough and honest many times when I expected to pay much more and wouldn't have known the difference.
Miranda Wilkes
Best place in the Birmingham metro area to have your car serviced. No need to worry about the care your car will receive, exceptional service!
Andy Whorton
My only regret is that I wish I'd found them sooner. Such a great company for servicing vehicles. Trust them completely.
tammie jessee
Very friendly, honest people! I only take our vehicles here....prices are always reasonable.
Brent Stephens
Headed to the beach for Memorial Day and my A/C blower stopped working . I stopped by The Garage and they helped me out and got me back on the road in a cold cab again!!! Thanks so much for the help!!!
Whit Allen
I was in the waiting room this morning and noticed to my right was a prayer request box. It was such a great remind of why I do business with these guys and who they represent.
Bill Stroup
These guys have always explained my options to me when working on my cars/vans. As trustworthy as they come.
Brett Heiner
Great people, fair prices and good service and communication. Can't ask for more in a mechanic shop.
Sean McKim
Always honest and great service. Always take our vehicles here.
Jason Collier
Just had another great experience with he guys at the Garage. Highly recommended as always.
Jason Reid
Great trustworthy shop. Knowledgeable and honest staff focused on providing top notch customer service and repairs to their customers.
Dianne Scott
Kind, respectful and efficient. Went out of their way to help solve my auto problem. Will continue to use.
Austin Hood
Always friendly and great service. Been using them for 10 years and
Kat Esquivel
They are always willing to help me out when an issue arises. Will take my cars to them every time!
Stacey McIntyre
Honest, dependable and professional! Love supporting businesses that have such high standards of excellence, both professionally and personally.
Vincent Martin
Got an estimate and it was reasonable and will be possibly getting back to them or something but they are fast and they know their business
Bernhard Hane
Good work, reasonable prices and friendly staff. I will go back.
RLK Designs, LLC
They did a great job repairing our truck a/c. Highly recommend them.
Brian Gregory
Excellent service center that explained the car issues and treated you with respect.
Faith Bruce
They did great work and answered all questions. The customer service could be a bit better and more welcoming.
Kimberly Coast
Service is as great as I remember. Considerably cheaper than the dealership, but just as great.
Holly Browder
The Garage always provides great service. I highly recommend them!
donna waldrop
Always courteous and honest. Wouldn’t go anywhere else!
Johnny Woodham
I give the garage and A+ rating one of the best automobile repair place
Tommy Morgan
Excellent Service.Prices are very fair.
Anthony Welshans
Kenneth Mackey is one of the most honest and fair men I've ever met!
tim williams
If you are a business owner you know time is money especially when you are in the service industry these guys won't let you down
Amanda Gramstad
These guys are the best! They do good work and charge a fair price
Marlene Paumen
You can always trust them to do what’s best & safe for the customer.
Preston Weed
Honest people who will provide quality service on your vehicle.
Robert Foust
Always complete the work as they promise. They never try to "upgrade" or find hidden problems.
John Hunt
Honest work - nice to know you can trust those who are working on your car.
Matt Powell
The best of the best. Always fair and timely. The team is both efficient and friendly!
Cynthia Timmerman
No place better! Trustworthy, will never take advantage of you, will take my car no where else
Ben Wyrosdick
Honest and fair mechanics. We take our cars there every time.
Matthew Burford
The most knowledgeable and trustworthy repair shop in Bham.
Nathan Pass
Friendly, professional, honest, and fast. You can’t ask for a better experience!
mark picogna
Great place always trustworthy people tell you what you need straight
XOMBIEGEEK
Awesome people, awesome service! Wouldn't trust anyone else
Jacalyn Degan
An absolutely amazing experience, great service, and a wonderful asset to the community.
Trent Tuttle
They couldn’t have been any nicer. Great place
David Inguanzo (David)
Great and honest pricing and customer service
John Hunt
Honest work from people who care. They have a solid reputation.
Jeremy Carter
Super great people and incredible service. HIGHLY recommend.
Sheila P
Great customer service and prices... will go again
Southern Landing
Phenomenal Shop!!
Betsy Latham
Great price, great service, great professionalism!
Gary Shoemaker
They are the only ones who touch my vehicles
Chris Mahan
Quality business with honest and dedicated employees.
Kimberly Kruse
Awesome customer service, friendly staff
Dorathy Crawford
Good service, Christian owned and operated.
Bobby Lawhorn
Good honest people with competitive pricing.
Khalia Wilkinson
Very friendly and good service.
Anas Ababneh
The best clip shop in Richardson
Kent Farmer
Good service with a friendly atmosphere !
Jason Collier
Great service and nice folk!
tiger lily
Great teamwork and customer service!
Jim Mitchell
Good auto mechanic shop.
Sam Carter
Simply the best!
chaos engine
Honest respectable establishment.
Rick Ragland
Great service
Melissa Ackerman
Friendly and helpful!
Randall Gray
Great customer
Tammy Doerner
Great service
David Cunningham
Willing and helpful attitude toward being of service
Gabrielle Cottingham
John Arnold
Harold Craft
Jaime James
Jarrod Patterson
Gregory Sparks
Daniel and Danielle Renstrom