Reviews of Jiffy Lube. (Auto Repair Shop) in Baltimore (Maryland).
Jiffy Lube
2044 N Howard St, Baltimore, MD 21218, United States
Description
Information of Jiffy Lube, Auto repair shop in Baltimore (Maryland)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Jiffy Lube
Sunday
9 am–4 pm
Monday
7:30 am–6:30 pm
Tuesday
7:30 am–6:30 pm
Wednesday
7:30 am–6:30 pm
Thursday
7:30 am–6:30 pm
Friday
7:30 am–6:30 pm
Saturday
7:30 am–5 pm
Popular times
Sunday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Monday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Tuesday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Wednesday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Thursday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 | |
18 |
Friday
7 | |
---|---|
8 | |
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Saturday
9 | |
---|---|
10 | |
11 | |
12 | |
13 | |
14 | |
15 |
Reviews of Jiffy Lube
In regards to the service provided, it was quick and efficient. I knew exactly what I needed, so that assists as well.
Destiney, the female cashier/courtesy worker is sweet and speaks to customers nicely. She is a great part of the staff, I’m sure for females that come for service as well.
Jiffy Lube in my hometown changes their prices often as well, but I don’t think it should be difficult for base prices to be displayed online as necessary. Prices shown are 9/2022. I would say the prices are higher than average, but reasonable for the work performed for sure. Being from OOS, there are some things that are charges that are complimentary elsewhere, but I’m always agreeable that you pay their price, especially for a service you need.
My only complaint is to not mark tasks as completed that are not delivered to customers, no matter how small. Competence is important and should never be questioned in regards to a business. I’m sure as with other businesses, things have changed post-COVID, so maybe update the sheet for the workers or add a disclaimer. External windows being washed and floors being vacuumed being marked as completed will cause customers to question if other tasks were completed, even if work is done properly.
One of the Best place to be, very professional and Customers oriented team. High spirit staff and very knowledgeable!! Awesome service!!! Service for the People by Our People!!!
Customer service was excellent The manager Mike was very informative let me know what I needed done to my Company Van and took care of me and my family making sure we had a safe trip back to Georgia
I had a full synthetic oil change on my 2015 Cadillac CTS. It was done well with comprehensive checks of the other fluids and systems. Each employee I interacted with was courteous and professional. Just an overall excellent experience.
I came here for an oil change. The customer service was great, friendly and positive attitudes. There wasn't any unnecessary service or upsell that was pushed on me. I was driving away in under 20 minutes. I'm happy to know there's a place I can trust
Staff works really hard. One member was even painting inside the auto bays in between working on cars. They were very busy yet kept customers rolling in and out quickly. Mike is the man. I won't forget my great experience. Thanks guys!
I initially had a bad experience with a mechanic at this location, but after speaking with the manager Mike, he made sure I felt heard and properly accommodated. I will be returning for service in the future.
I typically do not write reviews but the extraordinary service I received at the Jiffy Lube on Howard St calls for a little positive praise. On my recent visit I was met by the most pleasant and professional service representatives who greeted me with a smile and the most positive attitude. I was also shocked by the female representations among the service staff as well. This is not something you see everyday at Car Service Centers but they along with their males counterparts proved themselves experts and great colleagues. I was in and out in no time. I would definitely recommend this Jiffy Lube.
Overall, the service was fast, and people were super nice but I could use without the overselling.
They really know how to get you in and out quickly. Even when they are recommending addition services, they do not make you wait very long at all.
Great service. They remembered me and helped me get a solid price right before close
Went this morning and Mike helped me out immediately with my AC that wasn’t working
properly. Total cost for assessment and the fix was less than the assessment alone at a dealership. And I was in and out in 15 minutes. Super impressed. Highly recommended. Thanks, Mike!!
Friendly staff, fast service. Thanks
The jiffy lube crew here were fast and efficient here. Also they were incredibly Polite.
I have been going there over 15 years and there service is excellent I went there about a week ago and they informed me of a leak that I knew was there that my mechanic could not locate
Very well coordinated staff who delivered excellent service, oil change & brake fluid flush. Also, I go there to get light bulb replaced or fluid top off. Definitely good value for money & it's a pleasure doing business with staff at this Charles Village/Remington location. Thank you
Awesome experience, fast service on a Sunday morning was great 👍 …
This jiffy lube service was expedient.and the guys performed quick professional service.time being serviced was unreal 5 stars and two thumbs up.
Quick service and very helpful personnel. I was very pleased.
Fast service. Friendly and polite staff. Explained everything.
Needed an oil change badly, and was able to get in first thing in the morning! The staff was friendly and helpful, and they changed my oil as well as topped up all of the fluids in the car.
I was done within 20 minutes all while waiting in my car. They also ended up finding another issue with my car and asked if I wanted to take care of it!
Definitely recommend these guys.
Returned after 5,000 miles and things are still good. Staff is friendly and efficient. I was in and out in 30 minutes and they did not try to push a bunch of extras.
I love the service, my friends always serve me with the upmost respect.
Excellent service! Starting from the door, I was greeted with immaculate customer service. The employees were knowledgeable of my car and my needs. I came in for a diagnostic and they took the time to educate me on the codes and the possible issues. They assisted in locating my parts and helped with installation of my front and rear light replacement. Although the store had constant customers, I received immediate service and they continued to serve other customers without skipping a beat. lastly, my battery died as I was changing the bulbs and they assisted with a jump. This location was not in my neighborhood but I will make sure to go there and send others for all my auto needs.
Fast and efficient! Well staffed and got the job done!!
No complaints here. Very professional..
Work done on Brakes which included brake pads and 1 rotor ..Thanks to the crew Thanks Darryl .Saved a lot of money...Had a quote of 449.00 from another shop.I will return if i need work done again .
Everyone was very kind and helpful, but Corey worked on my car and he was so polite and made everything so easy to understand. Quick service, I got in right away and an oil change, brake fluid change, air filter change, and windshield wiper change took maybe 20 minutes
I need a discount on my radiator labor please and thank you
Due to the pandemic, I was given the option to either wait in my vehicle or wait outside. I waited in my vehicle which proved to be beneficial for me because I was able to observe everything going on with my service. They were courteous, patient with explaining my options and professional. It didn't take long considering I was avlevto drive right up.
Excellent service. It was fast. They also did a thorough check and brought everything up to date. The price was excellent..Many of my neighbors speak ,highly of them
Will go there all the time when we need to update our car
Delightfully refreshing to have a positive, professional and outstanding service. In baltimore the rudeness factor is quite common place, even in the service industry. But at jiffy lube everyone was kind and helpful.
Quick and friendly service. An oil change is Slightly more expensive than at some places, but you don't need an appointment so you are paying for the convenience. Pro tip, there are always coupons online
This is actually a good Jiffy lube they do good work they don't try to sell you stuff you don't need again I've never been a big fan of Jiffy lube but this one is definitely worth going to thumbs up
They were fast, prompt, courteous, and shared information at all times. Thank you Jiffy Lube for the wonderful service!
The service is fast and they do the oil changes on the spot. No long wait, no dropping off the car to pick up later. Want your oil changed now? Do iiiit!
Phenomenal customer service and professionalism. Completely changed my mind on Jiffy Lube. 100% recommend this location if you want the job done correctly.
I have been going to this jiffy lube location for almost 2.5 years now because I have never had anything short of an amazing experience. The staff is so courteous, kind, and efficient. They also always vacuum out my car with every oil change which is so nice. I absolutely love this jiffy lube and will never go anywhere else.
I wasn't sure how this would work in the age of COVID, but I'm really pleased with how they handled it. I drove it into the service dock and waited in the car while they changed my oil (they never sat in my car). I was in and out in about 15 minutes, and everyone was professional and wore masks. Highly recommend.
Everyone there is professional, friendly, super helpful. They have you in and out quickly. I had an issue with my car making a weird noise. They said to describe it to them and they helped me figure out what the noise was and also how to stop it with no cost to me.
Very friendly and helped me save on anti freeze flush and oil change. I will be going back😊 …
Was from out of town and on my way into the city my oil light came on. Normally not an urgent issue, but I have a fiat 500, so the oil capacity is really small and I don't like running it low. Called when they opened to make sure they could get it done within the day before I would be driving back home. I had an all-day conference that I had to be at by 8:45 and was a 15min drive from Jiffy Lube. I pulled up at 8:05 and all service was done within 20min. Staff were friendly and understanding, thank you!!
I will definitely be back to get my oil changed here. All employees were helpful and pleasant. Even with a bunch of people in the waiting room on a Sunday afternoon my oil change was done in under 30 minutes.
Fantastic spot. Fast, efficient, no playing around. Ken is the man - super knowledgeable and kind person. I will come back here to get my oil changed every time.
While they do pitch the standard upsells, I've never had an issue discussing with them what servicing is actually needed and what can wait. I've gone in broke with $60 and I've gone in on payday and my guy Chris has always worked with and taken care of me.
I don't know about some of these other reviews but I've never had rude customer service, my car has always been vacuumed and the windows cleaned with a disposable mat left on the floor board, and all work Ive asked for always done.
Very quick and efficient service. Got an oil change and I was in and out
The service was very decent. I appreciated the fact that I was able to stay in my vehicle during a quick oil change versus having to drop my car off and wait
Mike the manager was very pleasant and informative. The staff was friendly and efficient. The service was rendered with quality and professionalism...and actually in a Jiffy, now that I think of it 🤔😂. Most certainly would visit again. Thanks …
Great service and knowledgeable staff.
These guys were an absolute Class act. They were curtious, knowledgeable, and fast. As a VW owner I'm very careful about anyone working on or servicing my car. I knew I was in good hands with these guys.
New crew looks like still same service str8 to the point in and out just don't add on services I didn't ask for plz and thank you In advance
I received a quick but quality oil change at Midtown Marketplace Jiffy Lube. I will definitely continue to use their services.
Quick and efficient, and Ken was helpful in explaining what service I needed without talking down to me (I know nothing about cars, except how to drive them).
All of the staff were polite and friendly. Never have I ever been to a location as cordial and efficient as this one. When I arrived, the gentleman opened my car door and then ran ahead of me to open the door to the main waiting area.I was referred to a ma'am and treated with the upmost respect. When I left, my car door was opened and the gentleman closed the door once I settled in and told me to have a nice evening and safe ride home.I don't live in Baltimore but, commute to JHU daily for work. However, this will be my go to for my oil changes and basis services from now one.
They found a problems I didnt know I had with my breaks and advised me of it for free. I didn't ask or come in for that bug I appreciate it bc it's my breaks and who with children don't want to make sure their breaks work... Peace
I have been a customer of Jiffy lube in the past, I came back because most places you have to make an appointment just to get a oil change!!!
Not sure how much the staff is paid, but a bit rude if you're used to smiley faces. Plus if you have a coupon it must have their address on it.
I've been to this Jiffy Lube several times, each time in and out quickly. Friendly, professional staff. The usual upsells but no worries if you just want the plain oil change. Print out the coupon from their website for $10 off.
I cannot speak highly enough about my experience at that location. Their team was very thorough and quick to assist. They even opened my car door for me upon my departure. I felt they genuinely cared and appreciated my business.
My visit to the Charles Village Jiffy Lube was a pleasure! That's right, a pleasure! The staff were very kind and professional! As visited several Jiffy Lubes during my 62 years on this Earth! My youngest son, Jalen, 20 yrs old, used to work at a Jiffy Lube in Northern Virginia! I say all of this to say that the Charles Village Jiffy Lube has won me over as a permanent customer! Their kindness and professionalism is worthy to be noted! The shop supervisor/manager/cashier was especially kind and was even able to upsell me an air filter! Lol
There kindness is truly appreciated as it is a lost commodity!
Jiffy lube always take care of my vehicle
They kept me informed every step of the way and made me feel really comfortable taking advise related to my service. They physically showed me every issue they saw. They were also quick, respectful, and professional at all times
Always a great experience, they're very efficient & professional every time! Well oiled machine with a friendly touch, highly recommend this location!
Fast, friendly, and excellent service. Is it expensive? Yes but time is money and I didn’t have to wait an hour or two to have my oil changed. It is worth it to me!
So I went in today on 02/07/2021 and when I got there they was closed but a guy did come to the door his name was Ken he then told me that he was the only one here and that he got a texted from his boss saying that they are not opening up tell later due to the weather I said oh ok well that’s me you so instead of him going back into the office he then asked me to pop the hood he looked at my car and said are you just getting out oil change I said yes so instead of him turning me away he actually opened up did My oil change and in my opinion he did not have to do that considering that he received a text from his boss saying that they were opening up later in My opinion Ken went above and beyond customer service and loyalty to customers so I just wanted to say thank you Ken for all of your hard work that you did for me today
Kind staff and courteous service. I'm not sure that a fuel treatment should cost $60. A bottle of Lucas Fuel Detergent is $10. I'll trust them though.
If you want great service for your vehicle. And awesome customer care. Give JIFFY Lube a try off of Howard St.
The staff is very courteous, knowledgeable, fast, and the prices are good. IF you in Baltimore and need your breaks or an oil change, this is the place to go
Excellent!!!! Took no time at all. Got me in & out in 30 minutes. That's how it should be done. Very professional.
Waited to be serviced after people who pulled in after me. Think it was a fluke as I am always in and out. They also didn’t have my car in their system when they worked on it. Usually they are quick and efficient.
The staff at this location was very friendly, yet professional - especially Joi and Juan. Even though we needed a lot more done than just an oil change, as well as getting our filters cleaned, they never pressured us into getting something else done.
Came in early in the morning and the service was completed in less than 30 minutes. Comfortable waiting room chairs with free Wifi
ALWAYS get good advice on car care. Team installed headlamp/fog light replacement bulbs and windshield wiper replacements I had trouble doing. GREATLY appreciated!
Respectful employees Quick & easy service
Two men assisted me with getting my check engine light taken care of. Very friendly service and definitely would come back to this jiffy lube!
Stopped in to see Ken and his staff and met a retired policeman of 25 years who was driving the new Hyundai Equus. Service was great as usual. If you have time, stop in and say hello!!! We would love to see you
Great place, everyone that I interacted with was very friendly and polite. They changed the oil in my car quickly and efficiently. Very positive experience, I'll definitely be back.
Nice place for Fluid change in your car. Dedicated people and really they take care everything. One negative point is costly.
Staff was very. Respectful and explained everything in detail . They even told about some things I needed to get done in the near future. These employee's deserve a raise.
Went there because my car told me I needed an oil change. The folks here told me I didn't need an oil change and didn't charge me for a thing, as I'd only driven 2,000 miles. I love that honesty. 5 stars.
Very quick, even while it was busy. And Derrick, who helped me, was super friendly
Quick and good service once you get through all of the harassing suggestions the tech tells you in attempt to upsell their services. Get an oil change here, not a coolant flush, or a transmission flush, or a gas line flush, etc.
Great staff. Helpful. Friendly. Fast service
Even tho it was extremely hot the costumer service was still immaculate they got us in and out and the supervisor was very knowledgeable about the oil that was going in my car compared to just using any kind of oil
Joe,William, Michael, and Javar are very professional, knowledgeable and customer friendly team. It is a pleasure to have my car serviced at this location.
Very Helpful Team. Had me in and out quick. Very honest about what the damage was.
Back in the day I used to drive my car 3000 miles a month so needless to say I was in Jiffy Lube once a month at that time an oil change and a fluid top up cost me $19.95 however nowadays when you go to Jiffy Lube their job is to sell you everything under the sun whether you need it or not at top dollar and it's impossible to leave Jiffy Lube without a basic oil change without spending $45 I think the place is a complete rip-off for the exception of the fact that they get you in and out in a jiffy so if you were in a hurry and you think that $45 is worth that the oil change go there otherwise you can have it done for $12.95 and up had various other locations however you will have to sit there a couple of hours so I guess it all balances out bad experiences that I've had in the past from Jiffy Lube is they stripped the oil pan on two separate vehicles the one on my vehicle and one on my son's vehicle never had a problem when I had it done at the dealer for the same price if not less they were very happy to strip the threads on the bolt I replace it with a larger one which eventually would leak so you had no choice but to bring it back and have the oil pan changed for $500 and that was at that time God knows what it cost nowadays buyer beware
Very friendly staff, quick service and great advice about my future car maintenance. I will come here again for my next maintenance needs!
Great place and workers they helped me with my oil change I would recommend anyone who needs help with they car whether it's fixing your car or anything.
Wonderful and they cleaned my van inside yes.
Because of covid-19 now you stay in your car while they do your oil change and fluids only thing is now they do not vaccum or do your windows service was excellent
My boyfriend and I are deaf and they treated us with respect. They had the patience to communicate with us. They are best and thank you!
Not coustermer friendly at all and want to charge for things that a coustermer should not have to pay for.
Great customer service they get you in and out and they are excellent on my vehicle
The staff was professional, polite, and super efficient. I was in and out in about 20mins with an oil change and a fluid top-off.
I had a great experience at jiffy lube today. The employees were professional, polite, and very honest.
Super fast service, didn't try to get me to purchase things I didn't need, all around easiest oil change ever.
Always fast and friendly. Standard recommendations for service, and they often have coupons online to ease the bill a bit.
The guys were very knowledgeable and helpful experience was great
Good customer service. On Sunday morning I went to get a oil change and they was very quick.
Great staff! Fast, friendly, professional service with very clear explanations of service and recommendations (without an “up sell”). Thanks, Juan!
This guys are honest and really professional, my car is running great and they are super friendly!, no problem at all!
Very good
Lamont was great!
He took the time to point out a few things to think about for future visits.
I appreciate his helpfulness.
Great place to get an oil change
Everyone at this location is so nice and helpful! Very professional and they do a great job.
Everyone was very professional.They work as a team. Great service!
Fantastic service and it did not take long for my tire rotation.
Very friendly and professional
Good place for quick and efficient service.
Could help by getting coffee area better situated and refills done
Fastest oil change ive ever had. Walked in and out in 20 minutes.
The JL Team was professional and helpful.
Wonderful place the people are nice and the a great job on vehicle
Staff was super friendly and fast!! They didn't even make fun of my messy "mom" mobile. 😊 …
Best service ever
I take my truck or car to no other place for yrs. Love the service
Very helpful manager. The staff was friendly and accommodating. As Arnold Schwarzenegger said, "I'll be back".
Service excellent; entire staff so friendly. I’d be back without question if I lived closer.
Employees are very nice and the job always gets done efficiently and quickly.
Everyone is super friendly and helpful. I'm especially appreciative of how speedy the location is too! Thank you!
Comfortable and quick, just pull up for a few minutes and your done👍🏾 …
They was fast I was in and out great job jiffy lube.
Very cool I always have fun when I go there like I said nice fast and friendly
Salute to the crew! Time is money for me and they got me in and out without any problems!
VERY HELPFUL, AND SOVLED MY ISSUE
They are always so friendly and helpful and I don’t feel like they try and over-sell you.
Good service they try to get you in and out!
Great service. They help with everything with my car.
I'm loving my jiffy lube on Howard st
Good service saw a worker from a previous station....it was good to see familiar faces
Great service and experienced mechanics on duty all the time.
Great service for a jiffy lube. Still try to sell stuff but this is their corporate pressure and upbringing.
Very nice and fast, i was in and out in no time
Nice to meet respect and honor amongst the service workers and my money and time 🤑 …
Good people. Great service. Very professional.
Vacuumed the floor clean the windows service didn't take long at all they did a good job👍 …
where I get my oil changed cause its by my house, staff is cool
Friendly, fast what more can u ask? It's an oil change
The service was excellent!I will continue to use this location
Love this spot. They get you in and out. Don't be trying to force you to get things you don't need.
Quick service and friendly staff.
Quick
friendly staff, and fast service, great prices
I really doubt they topped off my antifreeze
everyone was friendly and helpful, service was quick! great experience!
Always keep it real.. always offer coupons
These guys were attentive, quick and efficient! Not too pushy which I appreciated.
It was pretty good.. Fair pricing..
I've been going here for 2yrs never a problem
Oil change was fast and I was even in the car
Their service is great would go back again
Very friendly and helpful
Good fast service. Employees very friendly
End and out excellent customer service
Thank you guys.. .
Absolute great service. Was really quick
Very helpful.
Free air pump usage.
Very professional and fast pace and very kind.
💯 …
I had the wrong oil in my car but they got me together
In and out 30 minutes, see you in 5,000 miles❗
In and out in under 30mins. My car is riding like a dream
Fast and friendly! And great service!
In and out in 20 minutes with my oil and filter changed
Very busy but very personable
Thanks guys...well done ✔
The staff are always friendly and accommodating.
Very professional and good costumer service
Will check tire for pressure free
Fast and Friendly, per Usual
Profesional, friendly and helpful
Never a long wait for an oil change
Quick fast and inexpensive
Great location. Nice employees
good service
Only jiffy lube I go to
They were fast and professional.
Friendly service, in and out quickly.
Very Good work and fast....
quick service, friendly staff
Super fast service
The service was fast and easy
New Manager was very professional.
Great service and on budget
Great customer service!
Cool
In and out professional service
The best
Always quick service.
Very helpful
Great experience with this location
Very good good sense
Fast & Friendly service :-) :-) :-)
Great service
Good service
got the hookup. thanks guys!
Fast but expensive
Great experience 😊 …
Fast kind service
Great service
Quick oil change
Great service 👏 …
Fast and convenient
Quick and easy
Good service.
Always great!!!
Always great
Great Service
Best
Good good price
Efficient and fast
Excellent service
Excellent
Great service
Good service
Great service
Professional and fast
Good service
Fast service
Good place
The customer service at the Howard st Jiffy Lube was excellent. Everyone I came in contact with was friendly and helpful. I will definitely be bringing my car and work van there again.
The waiting room is extremely cold. I set in my car while getting an oil change.
Mike the manager was excellent
My experience was good.
Amazing customer service, excellent and fast work! I definitely recommend them (big thanks the the team).
(Translation) Very good attention but it is very late.
(Original)
Muy buena atención pero es muy tardado.