Reviews of Bavarian Body Works. (Auto Repair Shop) in Atlanta (Georgia).
Bavarian Body Works
1491 Howell Mill Rd, Atlanta, GA 30318, United States
Description
Information of Bavarian Body Works, Auto repair shop in Atlanta (Georgia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Bavarian Body Works
Sunday
Closed
Monday
8:30 am–6 pm
Tuesday
8:30 am–6 pm
Wednesday
8:30 am–6 pm
Thursday
8:30 am–6 pm
Friday
8:30 am–6 pm
Saturday
Closed
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Reviews of Bavarian Body Works
Patrick Evans
I called around looking for an estimate for replacing my car emblems and they were able to do it same day. Omar told me to show up at a particular time and surprisingly when I arrived, he was able to get me in. Omar was excellent with explaining best and worst case price for the job. Fortunately, for me, I was able to get the best price. Happy I stopped by and I’ll definitely use them again!
Peter Bok
Sending our car for repair to Bavarian Body Works was the best decision we could have made. They were professional, personable, courteous, efficient, and detail-oriented. They went above and beyond to ensure that we knew of our options, had the information needed to make the right decision for us, and communicated thoroughly throughout the process. We were pleasantly surprised by how quickly they were able to get us on their calendar, and then were even more satisfied with the time it took to have the repair completed. The owner even reached out to us about our experience! We have already referred two of our friends to use Bavarian Body Works and I will tell anyone willing to listen how great of a company they are. Of course we hope that we do not have to have body repair done on a car in the future, but if we do there is no doubt we are taking our car to Bavarian Motor Works.
Aaron Hill
Kelly was incredible! I had two issues I wanted corrected. The first was a side swipe where a lady hit my car and the second was my front bumper which had paint peeling off of it. Kelly listened to my concerns and wrote me several estimates for the bumper giving me multiple options for how I could try to tackle it. Kelly called me several times during the process to update me on where we were and to get my permission about the cost before making the repairs. She worked hard to secure the best parts for my repair. She got my car in and out of the shop quickly and was just an AMAZING provider of INCREDIBLE customer service. I think she could teach a MASTERCLASS on customer service. There's a reason she made it to where she is. She is THE BEST DAMN THING about Bavarian Body Works. I recommend all customers needing repair to FIND KELLY. She really cares about her customers and she made my week heck my month with how she treated me. Bavarian Body Works: Please treat Kelly to Dinner. I have told ALL my friends about my experience with her. Any time someone needs a repair I will be recommending them to see Kelly.
Kirstin Dorsch
I used Bavarian for repair of my driver's side body after someone merged into me. They couldn't have been nicer, and were super responsive. They were able to take me in right away for a quote, were straightforward about timing and fitting me in and always so pleasant when I called for check ins and information (shout out to Ronneka and Blair!). And the work was fantastic. Highly recommend!
Gaines Halstead
Awesome experience with Bavarian. They accommodated me super quick, kept me up to date with the status of my repair, and didn’t leave me worrying about anything. Big shout out to Ronneka. She was on point and the effort she put into getting to know me was definitely going above and beyond anything I’ve experienced with a body shop before. Definitely recommend them.
Jason Santiago
Bavarian did a great job on my car as I had a couple different issues I had to bring to them and both were taken care of. They had my car for longer than I was expecting, but made up for it by having such great customer service in Ronekka, at the front desk. She was kind and patient with me throughout the process and helped me communicate with Allstate and Statefarm for two pretty complicated claims. I definitely recommend this place for anyone who wants a stress-free experience.
Conrad Hicks
I love love Bavarian, they are the most professional and courteous. They kept me updated via text which I love. I will only take my vehicles here for any body work. Ronneka is the best, she walked me through the process and made sure all my questions were answered. Her knowledge and professionalism made me feel so comfortable in my decision on going with Bavarian.
Gabrielle Newton
Had the absolute best experience with Bavarian! After being completely stressed from a minor cosmetic wreck to my brand new vehicle, Bavarian came to my rescue. Not only were they fair, but efficient. The location manager Hans ensured me that my car would look good as new, and he didn’t lie! They matched the paint to perfection and were able to get my vehicle fixed within the promised window of time. A huge shoutout to Ronneka and Blair at the front desk who were a true pleasure from start to finish. They kept me updated on the process of my vehicle, and kept me at ease during what was a frustrating time/incident. I hope I won’t have to used Bavarian in the future for any accidents (😉) but if I do I won’t trust me vehicle with anywhere else!!
Ryan Cooper
FANTASTIC WORK! Anders was amazing to work with throughout the entire process. He was also great at handling my insurance company. My car looks better than it did straight off the showroom floor. FIVE STARS!
K E
Bavarian kept me up to date on the repairs of my vehicle every step of the way. The front office ladies were extremely kind, knowledgeable, and made what typically is an arduous process truly pleasurable. LOVE the front desk folks!
Mark Pearson
Bavarian Body Works repaired my Toyota after a rear end collision. They did a great job on the vehicle and coordinated with the insurance company and the car rental firm to get the proper repairs for the car and keep my rental active during the negotiation and repair process.
Allison Duncan
They did a fantastic job of tracking with me on the repair, moving as quickly as they could with parts being ordering and a back log of others’ repairs. Kind customer service and helpful with insurance. Super patient staff!
Marvin Jones
Ronneka was very helpful and very professional from the moment I walked in the door. The team stayed in contact with me throughout my entire process. The body work is amazing. I will definitely be back and refer Bavarian Body Works to others.
Lori Smith
I have a 2011 BMW 528i Wagon that I bought in 2020. It's suspension is very low leaving only about 8" of clearance from the road, curbs, etc. After hitting pieces of tread on the freeway, parking bumpers (initially after purchase till I learned to leave space) the front bumpers paint was cracked and peeling in some places and looked horrible. Finally the last tread I hit on the highway tore off my right fog light, underside rubber and disconnected my Park Distance Control system. So I called insurance and took it to Bavarian Body Works for the repair.
I worked with Ronneka who was very nice, courteous and responsive throughout the whole process. I picked up my car a week ago, and was very pleased with the way it turned out! The only issue was the replaced fog lamp, which I noticed was fogged with condensation inside, which meant the seal was compromised. A week later, the fog is still there so I called Ronneka yesterday. Again, she was very helpful and professional again, and they have ordered a replacement which they'll take care of next week.
I had a VERY good experience with Bavarian Body Works and Ronneka and highly recommend them!
Krista McMichen
I had a great experience with Bavarian Body Works. They are very friendly and professional. My car was finished ahead of schedule and it looks flawless!
Bre
Bavarian @ Howell Mill is the place to go for Bodywork/Repairs . The staff is friendly and willing to assist! Reronica is the front desk clerk that meets you with a smile, she’s on point with scheduling and keeping you updated with ur Repairs.. The Best part of it all she has Awesome Customer Service skills.
Thank you Bavarian Bodyshop staff!!
Shaq
The work they do is high quality, they managed to fix all the panels without buying new ones. Dropped it off on a Thursday and it was done the next Friday! I was expecting it to take weeks. They followed up with me via email which really helped calm my nerves, and they also vacuumed and gave my entire car a nice wash, wax, and polish (which I really appreciated). I would definitely recommend this shop!
Cuppa Bliss
Bavarian was extremely good at servicing my car. I needed my driver’s side sun visor replaced immediately since it had fallen and had impeded my view. They got it done!
greg wiviott
my sons car was randomly hit while sitting at a stop sign. there was extensive damage, however fortunately he was not hurt. it was a sunday and raining. the car was towed to Bavarian and just left in their lot with nothing other than a note saying please call. Hans and team followed immediately, dealing with insurance, complex issues due to part availability, covid restrictions and timing. This is the second time we have used Bavarian. The work is fantastic, the communication with us has been stellar, and the follow up is very professional and customer service A+. I hope I never need to use anyone again for an auto accident, but if it were to happen, the only place we would use in Atlanta is Bavarian. We give them our rate A+++ rating. Thank you. Greg and Max Wiviott
MayMCMLXIX
My car was repaired here after a collision which dented my driver’s side passenger door. The work done at Bavarian Body Works was superior, as was customer service.
Brock Bennett
Someone accidentally backed into my truck. I was able to get a fair and adequate estimate and they were able to fix everything in a timely fashion with great work done! Love this place!
Ariana Wright
Overall, my experience was positive! They had my car for a little longer than I would have liked, but I understood parts coming in slowly and the vehicle was SEVERELY damage. Generally, my suv is running smooth and the previous damage is undetectable! Areas of improvement would be communication. There was miscommunication between my insurance company and the shop in getting the vehicle towed and then shaky communication in the beginning regarding updates. A highlight was how hard Keith, the mechanic/body repairman, worked to ensure that my vehicle did not have aftermarket parts and fought with the insurance to ensure that my vehicle remained under warranty. That level of care and effort made me trust the shop even more! I would recommend !
Mollie Benjamin
I had a fantastic experience from the moment I walked in, all the way to the day I picked it up.
They were very helpful in assisting me call the rental car agency and getting them to come pick me up, and they were very communicative with the rental car agency in regards to updates and such. They called me weekly with updates and were always so friendly.
I was even able to leave my rental car with them after picking up my car because of their partnership.
I’m very happy with my service and I would definitely come back for any future services/ repairs! Thank you Bavarian Bodyworks!!
The 3L Example
I had to have my window motor replaced and they did an excellent job. The front office staff is always friendly and helpful
Fernandez House
I am so upset . I went to this place for the good reviews and because they were certified to work on my car , however after getting it back i am not pleased. One of the door handles on my car that was scratched in the hit and run still has a scratch , the car came back with dirty finger prints and the worst is the car came back with silver car paint on the front bumper. Picked up my car yesterday 6/17 and will be taking it back Monday.
UPDATE : spoke with Jose and took my car back in 6/21/22 and they got it fixed! very fast.
Ryley Steel
Great experience! Quick service, Ronneka & Blair in the front office are so helpful and Keith was fantastic to work with!
Danielle Elrod
AMAZING EXPERIENCE!
Let me start by saying that you will not find better customer service than what I experienced with BBW!!! Starting with Ronica at the front desk, that went out of her way to constantly hound the insurance company after they wouldn't respond to myself or the shop. And Kelly, who I believe is the shop manager, going out of her way to contact the rental car company and my insurance to make things right. The work on my car should have taken about 2 weeks but instead was a little longer than that. This was NO FAULT of the shop but because my insurance dropped the ball, and it took them a month to go back and forth with inspections and approvals of the work that needed to be done. I ended up having to pay out of pocket for part of my rental car because of this. Let me repeat, this was not the fault of BBW, it was the insurance company. This is the reason why Kelly with BBW is meeting with Geico and Enterprise to help get me a refund on what I had to pay. On top of that, 2 weeks after I had gotten my car back, my house sitter was driving my car and hit a curb to scratch my bumper and damage the work that I had just replaced. When I spoke to Kelly about this, she told me to just bring the car in and they would do what they could to fix it because she felt bad for me as I literally have had my car back for less than 2 weeks. You just don't see customer service like this these days.
The work that was done on my car was to replace a front bumper, buff out knicks in my back bumper and replace the collar that goes around your gas tank hole and pull out a dent there where someone slammed their door into me. My car is a 2013 so matching paint to a car this old is usually impossible, but everything looks perfect! You can't tell that the bumper is newer than the rest of the car.
Again, if you're trying to decide between this company and anyone else in the city, do yourself a favor and go with BBW. You will not be disappointed.
J. Horatio Smith
They did an awesome job, and were incredibly true to their word. The repairs went flawlessly and on time.
Jonathan Flack
Ronneka was great from the very beginning to the end! She always kept us in the loop of the status of our vehicle and repair and was great at communicating. We would recommend to friends and come back again. Thanks Ronneka!!
Mr. Mister
Excellent service be quick turn around! Monica was extra helpful with answering my questions and made my process that much better. Highly recommend!
Bailey Reidy
Jose & Ronneka were absolutely incredible! They did a phenomenal job on my car and followed up with me diligently.
Isis Jones
I high recommend going to this repair shop to anyone looking for outstanding work and wonderful customer service. Ms. Ronneka stayed on top of my insurance and kept me in the loop of what the status of my repairs.
Andrea Devito
Kelly is amazing. She knows her business and I only wish I had found Bavarian Motor Works on Howell Mill before. She was upfront and honest. As a matter of fact, everyone I encountered was professional, courteous and friendly. I highly recommend this location.
Lloyd Flaum
Extremely pleased with the results of the body repair on my daughter’s 2014 Acura MDX. Definitely exceeded my expectations and the car was able to get in and out sooner than other shops. Excellent communication between Veronica and self. The quality of the repair looked terrific. Thank you
Renee Dennis
The service was great and the staff was very helpful. Even after Ford sent the wrap the mirror cap twice, the short guy (I don't remember his name) offered to come to my home and putting the on so I wouldn't have to go to the body shop. Andy called today and informed me that the correct cap had arrived, and another short guy (he only speaks Spanish) put the cap on and showed Andy how to do it as well. They did a great job.
Joi Bostic
Fortunately or unfortunately, this is the third time I have used Bavarian. The first two times were the result of my car being rear-ended. The third time involved my son's car where a driver hit him while making a left turn into his lane. Each occasion I have had interacting with Bavarian has been fair, honest, professional and the best price. They go to great pains to find parts at the cheapest price, especially when you are paying for the repair, Throughout the service, I received text messages with updates on the progress of the work. And the technicians know what they are doing and perform the services very well. I have no hesitation to recommend Bavarian to others.
Austin Ramsay
My 2014 Mercedes E350 was damaged and this place did an awesome job with repairs. Looks as if it were new again. Fast and easy to work with, they care about helping you get your vehicle fixed properly. Kelly was great to deal with along with the front receptionist! Will definitely be going back if I need anything else done.
The Beunca and Nicolus Show
OMG THIS WAS THE BEST SERVICE EVER I DO NOT DO COMMENTS OR REVIEWS WHATS SO EVER…I WAS IN A HIT AND RUN AND THE FIRST THING THEY DID WAS GIVE ME A HUG…RONNEKA,HANS,BLAIR WAS THERE TO TAKE CARE OF ALL MY NEEDS…THEY DID NOT TREAT LIKE A CASE NUMBER THEY TREATED ME LIKE FAMILY…..
Doug Matheson
Purchased a used Land Rover LR4 which had several large scratches down to primer on passenger side doors. Did my own research on how to repair, purchased kit with exact OEM paint match, and attempted to repaint door myself since the car was had 105K miles and was a gift to two 16 year old drivers. In other words, I wasn't seeking perfection. The final result looked like a drunk dude painted them in a barn with a can of black spray paint. As a result, I took the car to Bavarian Body Works, spoke with Hans who checked it out, chuckled with me at my effort, and gave me a reasonable quote in comparison to the quotes I received from two other shops. A little more than a week later they had completed the job and it turned out looking even better than expected and is very well blended into the front snd rear panels that were not repainted. Many thanks for a job well done!
Sharon Victrum
Ronica an Blaire are amazing. They took care of all my needs in a timely matter
Chad Henderson
Bavarian Body works is the best body shop in Atlanta. My son wrecked his Lexus and ofcourse my insurance company tried to rip me off. Bavarian guided me through the process, provided weekly updates, and his car looks practically brand new. I will not go anywhere else for my car repairs.
Tiffiny McCray
Love this place Taneshia was great!! She made me laugh and feel very comfortable leaving my car here.Great personality you guys should give her a raise!! I left my 2017 Chevy Camaro to have body work done about a week ago. Was told it would take a week and a half but it was literally done in exactly one week. This place does a great job!! My car looked like a brand new car I didn’t even recognize it. Amazing job guys!! They cleaned my car inside and out. Can’t tell you guys enough how much I appreciate the work you all did. Would definitely come back again!!
Carol Fromhagen
Fabulous work and amazing customer service. Appreciated tonics and Blair so much! And AJ!
Dave
From first contact to picking up my vehicle, every aspect of the way was handled in a very professional and courteous manner. I was kept well informed of the progress of the repairs, which were all completed in a first rate, exceptional job. The vehicle was returned in better condition than I turned it in, more than just the damages from my accident. I cannot say enough about the work they do at Bavarian Body Works. Thank you Carla, Anders, and the rest of the team!
Ruby Gleber
I was so impressed by this business! In past experiences dealing with car repair shops or mechanics, it is exhausting and tedious and far more painful than necessary. Bavarian Body Works was punctual, courteous, and efficient. Not only did they do a fantastic job on the repair, but it was a pleasure to deal with them. Their customer service is top notch and they made dealing with insurance very easy. (Also less expensive than I was expecting) I was so happy to pick up my car and discover that they had detailed and washed it at no extra charge. This place is quality.
Elvetra Cossie
I received a recommendation for Bavarian from a coworker. Luckily they were one of the body shops approved by insurance. The process went very smoothly to get my estimate and to have the repairs done. They sent me updates throughout the week and called when car was ready. Turn around time was minimal. Very professional and courteous staff at front desk. Glad to see good customer service is not a lost art! And the car looks great.
Mike Katz
They do a great job. We have used them twice and got great service both times. Anders and his team handled everything and kept us up to date on the progress. The car looks fantastic. I highly recommend them.
Andrew D.
Amazing work on my Porsche Panamera. Was respected and they did exactly what they said they would do. If you would like the best work on your car go here. Hans is amazing who owns it and will make sure the work is done correctly.
Vincent T
Great place to do business. I brought my car up there to have them replace the headlight units. I provided the parts and they attempted to do the work but the parts I purchased didn’t fit correctly. They hardly charged me anything for the work and time that it took. They are even helping me find more affordable alternatives.
Gary Martin
This is the second time I've used Bavarian and both experiences have been outstanding and extremely professional. My "new" 2004 Mercedes looks brand new! This time around I had some additional body work down that was not covered by a collision. I worked with Jose and he was real helpful in explaining in person all the estimates and came up with ways I could save money on the additional work. Ebony was also great in communicating the status of my work order. All in all I would highly recommend this in-town, West Midtown location for your car's body work!
Grant
I have a series of scratches on my passenger side doors, and they gave me two options. One was to have the whole door repainted for over a thousands dollars, and the other was to sand away 90% of it for ~$100. I picked the latter and they were able to take me the following day. After doing what they said it turned out that only ~30% of the scratch was removed, and they were kind enough not to charge me since it did not get rid of as much of the scratch as they initially said. Very kind and professional!
Shelly Tait
The receptionist had excellent customer service . She offered to wait for me eventhough I. arrived a few minutes after the office closed.
Ahmed Ganatra
I had a magnificent experience going through Bavarian Body works. I am one of those people who are very picky on everything, I would park my car a mile away so no one parks next to my car. From the moment, I set up my appointment for the estimation to this point everything has been perfect. Excellent customer service from Ebony who went above and beyond to make sure there was no inconvenience to me in any step of this procedure. When I was dropping off my car, I called the rental company to come and pick me up from the location but the customer service agent said they do not have any car available now. I was surprised, I told them I have a reservation, after 15 minutes I wasn’t going anywhere with them. She took the liberty to re-do my reservation and get me a rental from somewhere else.
They did an excellent body work on my car. They completed the work on my car in two day instead of taking a week. For a second I was think is this possible. They did a clean and brilliant job on my vehicle. I am glad I went through Bavaerian and I will be going to them in the future.
The only bad experience I had was they were booked for a week; I would not blame them for it. With outstanding customer service and perfect body work they are in demand. They make up for that waiting period with the quick turnaround work on vehicle.
Renée Rosenheck
I have been having an issue with a leaky sunroof on my vehicle. Even after visiting a sunroof specialist, there is still occasionally water getting into my vehicle. I called Hans at Bavarian Body Works to see if he could check the seals on my sunroof and windshield to find the issue.
Customer service was responsive, timely and the location is very convenient in west Midtown. I would definitely go back here!!
This is the second vehicle that I have brought to Hans for repairs.
Bianca Mendez
Excellent customer service fixed my door within minutes and turned my frown upside down thanks again truly appreciate it!!
Cass Harrison
Horrific to Heavenly. After bad accident I was shaken and freaked out. Hans made everything so easy. I couldn’t believe how at peace I became with the whole process. I would recommend them 100x over. Very professional and responsive. 10 ⭐️
M Hilliard
Great people to work with and they did a fantastic job repairing my both my BMW and my Porsche. Would use this shop again and definitely recommend them to anyone. Kelly and Austin provided great follow up and were available anytime I had any questions.
Eddie Carpenter
I highly recommend Bavarian Body Works after they performed some minor body work and touch ups on my Pontiac G8. They also performed a detail and hand wax and my 13 year old vehicle has never looked better. Thank you!
Ken Quattlebaum
I damaged the rear bumper on my 2005 Toyota Avalon backing out of my driveway. Bavarian did a super job. They replaced the bumper, matched the paint perfectly and made my car look brand new. They took care of all the insurance paperwork which made things very easy. They also arranged for a rental car. They drove me to the car rental agency and helped with all the paperwork there. When I picked up my car, they handled the rental return too. For me, the experience could not have been better. The technicians did a great job on my car and the customer service personnel were super. They handled everything!!
I can't recommend Bararian high enough. A great company!!
Sam
First of all, the initial interaction/customer service was/is great (I'm currently sitting in their lobby). I had to bring my vehicle back for a very minor check. My insurance and the persons at fault (State Farm) sucked, but Bavarian was very accommodating during the process keeping me in the loop of everything going on. Cali, Cassandra and Mr. Anderson, as well as the mechanics were all good to me. Would recommend to everyone.
Herald Borja
Bavarian was just awesome, they fixed up my car like it was brand new! The girls at the front desk made paperwork so easy, and I really appreciated that they called me every 2-3 times a week to keep me updated on the repair status. There was even a slight mix-up regarding the insurance deductible payment and Lakeshia at the front desk handled that perfectly. I'm hoping I don't have to need repairs again in the near future, but if ever I do, I shall look no further!
Viridiana Fuentes
Debris on the freeway took out half of my bumper one night. I called Bavarian and Omar Figueroa was able to get me a very detailed quote the very next day, I was always receiving updates on the parts and the work being done, and I got my car back in even better shape then before since Omar and the shopped check the rest of the car for any details that I may have missed that needed fixing. Truly professional work, I know everyone is in good hands here.
Doyle Reynolds
I couldn't be happier with the experience I had at Bavarian Body Works. The work they performed looks great! It was done in the time they promised. And everyone I dealt with had a very helpful attitude. The final price also came in $250 lower than the original estimate because of a couple parts they were able to salvage. The work was done at a price that was $2,700 below what the dealership estimated to do the same work. I recommend Bavarian highly and wouldn't hesitate to use them again should the need arise. (Which hopefully won't be necessary.)
shea lyons
If I could give 10 stars, I would. The whole team at Bavarian Collision is absolutely amazing. I had the pleasure of working with Mr. Alphonso Royals Jr., and let me tell you, this man cares and takes pride in what he does. I had a terrible, taped up front light and bumper. My once beautiful Mazda looked a mess. Here’s my first experience working with them:
Before going to Bavarian, I previously went to a certified auto body shot that gave me an estimate of $3,000, if not more. They also told me it would take about two weeks, if not longer.
Then, on a Friday, I came in unannounced to Bavarian Collision Imports with no appointment. Alphonso was already busy with other customers, nevertheless, he saw me and gave me an estimate of about $1,350 within an hour! He was super friendly and explained everything to me in detail.
On Monday, he already had my car’s parts in. On the same day, I took my car in to get my paint matched, which took all of two seconds.
On Wednesday, literally two days later, he asks for me to drop my car off in the morning. I kid you not, I got to pick my car back up on the exact same day I dropped it off, that is how fast they were. My car was also washed and detailed and it looked immaculate! I’ll also note, Alphonso took the time to personally text me pictures of the progress throughout my entire experience. Alphonso’s communication was top notch. He even knocked down the already great price for parts they did not end up using.
I’ve been to other auto body shops, and this one is my most favorite, no comparison. They are the best in the game. If you need your car taken care of in any way, they are the people to go to
Omar Gosh
Bavarian provided excellent service from start to finish. The insurance company made a mistake in my rental car, but Ebony helped me work a pickup/drop off situation with the rental company. After my car was completed, Bavarian detailed my car and hide it shinning bright. After picking up my car, I realized I left a pair of shoes in the trunk of the rental. Unfortunately, I was at work and couldn't make it back. Lakeisha retrieved them from the car and kept them behind the desk for me until I could make it back there. Excellent service all the way around. I highly recommend that you choose this body shop.
Ed
My wife's Subaru got dinged up on the front bumper, someone else's fault. This is, I think, the only authorized Subaru body shop (outside the dealers) in Atlanta. Regardless, she had a great experience there. People were nice. And the final product on the bumper was first class. Seriously, I checked it out with a fine toothed comb, and it was perfect.
So, you want my critique? The email system that updates customers was off. We had an email notification that the bumper was going in for painting on Friday, only to find out that it actually was completed on that same day, and could have been picked up. We did not find that out until Sunday. So, not sure how the notification system works, but it could use a tweak. Still, I would go back here again in a heartbeat.
Dan Brooks
I’ve been going to Bavarian Body Works for years now. They do great work.
Lauren Leibel
Bavarian Body Works was a pleasure to work with when my car was damaged. I worked with them through my insurance company but had excellent direct communication with Bavarian throughout the bodywork process. Happy with how my car looks and would definitely work with them again.
Colton Bledsoe
Let me start by saying these guys are great. My Silverado got totaled out of town and I found these guys based on their google reviews. Long story short, turns out my insurance company dropped the ball and never sent a claims adjuster to check out the damage. While Bavarian had my vehicle I checked in with them weekly, and never had an issue getting updates. They were able to tell me exactly what was wrong with my truck and found a couple issues with the initial claim summary my insurance company provided. I took that info to my insurance company and they totaled it out the next day. Best part of my experience was these guys took my toolbox out of the truck, all my personal possessions, and even my light bar and held it for about 10 days until I could pick it up. These guys will have my business as long as I am in the Atlanta area without a doubt. Great service!!
Michael Williams
These guys were absolutely amazing. So friendly and awesome!
The guy that hit me had a less than stellar insurance company and dealing with them was a nightmare, but Bavarian took care of that for me.
They would send me e-mail updates every couple of days to let me know where in the process my car was while being repaired. Picking up my car was also a breeze. I think in and out (dropping off and picking up) I was there for less than 5 minutes total.
Jude Sullivan
HUGE shoutout to Chris over there. I don’t normally leave reviews, but these guys did a fantastic job on my car after someone rear-ended me going 40mph. They are extremely responsive and kind, and made it look like new. A lot of auto places can be scummy, but this was the complete opposite.
Marnie Zambri
As always, Bavarian Body Works team of professionals deliver superior car care services. They keep me up to date throughout the repair process and they always take extra care to clean the car before I pick it up. If you are looking for a reliable, friendly and excellent body shop, this is my go to place every time.
Marc Carnet
The staff was especially nice and easy to deal with. Ebony was in touch with me via email and provided me with regular updates and she also answered all of the questions I had during the repair process. Jose is the shop adjuster and is currently working with me to correct a few minor issues after the repairs were completed. Very happy with my experience with Bavarian Body Works.
Sarah Santoro
Everyone was very nice, they did a beautiful job on my car, and kept me regularly up to date on progress. I did feel like repairs were a little slow, but I know they had to order some parts. Otherwise, they made everything very easy with my rental car and insurance.
Lila Kate Cooley
Brought my car in for minor-ish repairs. Once I dropped it off (they had to order some parts, which only took a few days), the work was complete in just a few hours. When I picked it up, the interior was cleaner than when I had dropped it off. Excellent customer service from everyone I spoke with. Great place!
Holly Androzzo
This is the second time I’ve used Bavarian Body Works, to repair collision damage to my Volvo Cross County wagon, and I can’t imagine using another body shop. Most importantly the quality of their repair work is outstanding, and they warranty the work they do as for long as you own your car! On another note every single person I have interacted with has gone above and beyond to make certain I am happy with the level of service I am receiving during the repair process. I would recommend Bavarian Body works to anyone who expects only the highest quality repair work done on a damaged vehicle, and also expects a certain level of customer service that exceeds average by a long shot!
Holly A.
Sadly my 18 year old Volvo died of mechanical failures, in 2020, but the body work Barvarian had done on it over the years was undetectable to the very end!
After the Volvo, I purchased a Prius V, and needed body work done, from a recent incident, and the service and quality of the work was still 5 stars! Nobody wants to be a a frequent flyer at a body shop, but if I ever have another little “to do” that requires a body shop, Barvarian is the only place I will even consider trusting my car to!
Kenyatta Headspeth
Thanks to Ronneka for her help with my car getting back on the road and to me. She’s the best
Atiyyah Bradford
This was my first time being in a serious accident where repairs were needed. After reading the reviews on google I decided to give them a chance and the service was exceptional. Even while the insurance company was a hassle Ebony Bridges was very diligent and had superb communication skills. Will be recommending this shop to many people! Not to mention my 2015 car looks brand new!!!
Reesha Ramoutar
I got into a fender bender and had to fix my front bumper. I went to one place that gave me an estimate of $2500. I found Bavarian body works from all the sterling reviews online and I decided to give it a try... and now I'll post my sterling review. They did the work for $184, and not only that, they cleaned my car and gave it back to me looking better than ever. Seriously. Talk about going the mile for your customers, and doing it without demanding a kidney in the process. It's the little things that count as well as the big things. I recommend them to anyone. Great job! Will be coming back.
Kirk Larson
My neighbor inadvertently mangled my driver side door. Bavarian did a great job replacing it and making sure all the electrical components in it were working properly.
Jeff Wright
Unfortunately, I have had the great pleasure of using Bavarian Body Works 3 times in the past year (once due to vandalism, twice for accidents). They were recommended by my insurance provider. The work and customer service has always been great and on time (only delay was parts delivery once). Highly recommend them for any make or model. They worked on my MiniCooper and Volvo XC90.
Jud Ready
Over the past decade or so, I've used Bavarian for repairing various vehicles for at least a half dozen wrecks in our family cars (none our fault, thankfully....knock on wood!). Bavarian always handles the insurance completely, including any diminished value checks and they have your rental cars delivered and picked up too. Completely painless experience. Lakeishia handled everything this last time and was quite awesome, she calls every couple days and leaves a detailed voice mail describing the state of your car (disassembly, paint, alignment, etc.) and estimated time to completion. Strongly recommend them & her!
Chuck Cain
Bavarian was a good experience, as far as keeping me informed as to my cars status. Although my car isnt quite finished due to a miscommunication of a part. They did tell me they would call me when part had arrived and was painted to attach it. But from what i can see the work they did was a great job. I wish i would have known that both headlights werent going to be replaced so i could have had option to pay the differnce and not have two different headlight covers (where my old one is really discolored compared to new)
Brooke Beckert
We are repeat customers and once again very pleased! The entire team did a fabulous job making sure that our experience was quick and easy. The quote was accurate (and much less than I expected), repairs done quickly, and of the best quality. They even washed my car!
Nina Dash
Great experience. I brought my car in for a bumper repair and was more than satisfied with the result! Everyone at the shop was friendly, courteous, and professional. LaKesha provided me with regular updates about the repair's progress; without the updates, I would have been very anxious(...and suspicious) about the whole process. Thanks again guys for making my experience there a great one!😀
Martha Nedderman
Went to Bavarian Body Work to have my 2017 Corvette Stingray repaired. Bavarian is my preferred body shop as I have had them work on my vehicles in the past. The work Bavarian did on my since fiberglass car was superb. Looking at my Vette, I cannot see where the damage was fixed as it looks brand new. I can highly recommend taking any car, especially high end vehicles to Bavarian. Their shop located at 1491 Howell Mill Road NW, Atlanta, Georgia is state of the art.
Rick Williams
I've used Bavarian twice now, both times for deer damage. They performed the work requested at the price agreed upon. They kept me up to date on their progress through timely e-mails, eliminating th eneed for multiple phone calls. Great added touch for them to throughly clean the car inside and out before telling me it was ready for pick-up. I have recommended them before and will do so again.
Justin Seeby
I am extremely picky so I read all the reviews before I made a decision to hire these guys. There were a couple of low reviews but when you dig into them they are silly. A foot print was left on their floor mat or an out of towner traveling through town did not get the repair completed as fast or at the cost that they would have liked. Nothing of substance to make me not want to give them a shot, and I am glad I did.
The front staff is incredible (especially Lakisha - hope I got the name and spelling right). They answered all my questions and kept me informed throughout the process. I received a call or text every Monday, Wednesday, and Friday to update me on the status of my vehicle. I was fully informed throughout the process and never left in the dark.
When I first dropped off my vehicle I was introduced to Chase Stephens. Not sure what his title is, but he basically oversaw all the repairs on my 4 runner that was involved in a pretty severe front end wreck. In that 1st meeting he went over the damages with me and explained how the process would work from start to finish. The repairs were completed on time and Bavarian worked directly with my insurance company (USAA) for payment. Upon picking up the vehicle Chase met with me and reviewed all the repairs and reviewed their guarantees on repair work and paint. To top that off the front staff coordinated with Enterprise to have my rental car picked up at their shop, which made it such an easy exchange (it was Friday night at 6:00 and I did not want to have to take the rental car back across town).
I rarely give 5 star reviews, but this was a 5 Star experience. Thank you Bavarian for turning a very bad situation into a great experience!
Atlanta Native
Customer service and Quality
Customer service and Quality
Customer service and Quality
These are the two areas that Bavarian Body Works excels at. I've been taking my cars to them for over 7 years band I recommend them to anyone who wants to take the car somewhere that they can trust and that they will want to go back to again. I'd give 6 ⭐'s if I could
Chris B.
Malora Moore
Excellent Customer Service! My body work was superb. They communicated through email regarding the progress of my vehicle. I loved the fact that I never had to call to see what they were doing. Highly recommend.
COLIN TURNER COUTURE
I recently took my 2008 550i in for repainting and trim detail work. Needless to say, people are now asking me to purchase my car !!!! The car looks brand new.
I am a BMW FAN ONLY type of consumer. From the work I have seen from Bavarian, I knew that was the only place I was going to allow to touch my baby...
Instead of wasting time looking around for a body shop, just take it to them.
Customer for life ✔️
Mary Pat Matheson
Bavarian body works did a beautiful job on my BMW, great service and terrific staff. They make it easy to drop off the rental car too. I couldn't be happier with their excellent work and customer service.
John Harne
I took my GTi to Bavarian Body Works on 11th Street almost a year ago for damage done to my car while parked at work. They did a great job but there was a cosmetic side piece that came off recently. Anders treated me like I was a new customer, they took care of the issue for me and honored their warranty. It is rare these days to find owners that treat you with respect and do the "right thing" long after the initial work.
Thank you Anders and Hans.
John Bowden
They did a great job repairing my 2015 Tahoe after a front-end collision. My truck looked brand new and they handled everything with the insurance behind the scenes and made the process as easy as possible.
Adam Karcz
They did a fantastic job at fixing the front damage to my car, and they were willing to stay a few minutes past closing to give me time to pick up my car. Friendly and knowledgeable front desk, and were willing to go over all items on my bill.
Michael Tucker
I've unfortunately been in need of their services a couple of times. They do top quality work, work well with the insurance companies to make it as easy as possible for you, and actually call you with the status of your repair every couple of days. Yes, THEY call YOU. I hope I don't need them ever again but if I do, I'll continue to go out of my way to go Bavarian Body Works instead of a shop closer to home.
Dave Slovin
Had to bring my wife's SUV in after my daughter backed into the side of it. Hans, Carla, Kim, and the team were very easy to work with. Hans explained all the steps needed to repair the damage, as well as the timeline. There are a lot more steps than I would have imagined. Then they kept me updated by email throughout the repair process. I hope we won't have accidents like this again, but if something does happen we'll definitely go back to Bavarian Body Works.
alexandra zak
I can't say enough good things about Donny or Corey. Seriously the entire staff are amazing and I value and trust this shop. If you have a BMW or Mercedes take your car here. They work on our BMWs and do perfect pre-inspections on car purchases. They are so very patient and helpful. Thanks guys!
Carma Mcclure
I am so appreciative of the work performed on my vehicle. My car looks brand new! The staff at Bavarian were great. I recieved an email update with the progress which put my mind at ease. Thank you so very much.
Jamie Reid
Back in 2012, I was referred to the team at Bavarian by someone I'd been on a date with - interestingly enough. At that time, my 2012 Altima had been returned to Classic Collision 5 times due to incredibly poor workmanship on a minor, $1,500 fender-bender. 5 times.
After complaining to my insurance company, they allowed me to take the car anywhere I wanted, since the work was lifetime guaranteed through Nationwide - this is how I ended up at Bavarian. Not only did they fix the car properly the FIRST time, they were willing to explain to me specifically what Classic Collision had failed with - but THEN informed me that my entire car was covered in overspray, which they handled without me even asking. I was sold. Immediately.
I should also mention (and I know a lot of people "say" this, but...just believe me) that I am absurdly particular and anal about my vehicles. If a panel doesn't line up the way it should - I will notice. If the gap with said panel is too wide or too narrow - I will notice. If a headlight's angle of projection is off at all - I will notice. If the "orange peel" in the paint hasn't dried the way it should have or there are air bubbles after it's dried - I promise you - I will notice. Even the slightest things I've come across from my many, many visits (I'm a magnet for being hit in Atlanta - no joke - I've been side-swiped twice in the past 7 months) with Bavarian, Anders (one of the owners) has never even given me attitude or told me how ridiculous I was being.
Well. Not to my face. :-)
Lakeisha, who's been with the team for years, works in the front and is always incredibly courteous and sweet. Ebony, a newer team member but works with Lakeisha, has been incredibly prompt and communicative while my car has been with them the last week and a half.
4 cars later and there's never any question as to where my cars will be going for repair. I am actually picking up my 2016 Accord in less than an hour (from one of the aforementioned side-swipes) and I have absolutely no question or concern about whether it will be done properly.
Absolutely recommended! A++++++++++++++++!!!
Tamara McCarty
Our car was in an accident on I-85 and towed from the scene by A-Tow. Getting the vehicle from them proved very difficult, but Anders, Lakeshia and Natasha at Bavarian worked with us and escalated at A-Tow to get our car back.
Bavarian assessed the damage and did a thorough estimate for our insurer. Unfortunately, the required repairs were extensive enough that our insurance totaled the car instead. But our experience with Bavarian was a positive one, so if we ever do need body or collision work again, they'll be our first call.
Franziska Marchant
The location formerly Hong's Automotive I had utilized for my car needs over 20 years... I was thrilled Dutch my mechanic was still there. Auto body work too .
My corvette after a fender bender last week... is back looks and runs like a champ. I met Lulu to new account manager fab!!! great customer service skills And... And yes let us talk about Anders the new owner, knowledgable and professional...and a sense of humor women need that... It is adjustment to a man that has service my 1992 supra Mr. Hong..He is missed but gave his place to a champion team .
Karen Burns Hill
I'm very pleased with Bavarian Body Works. The staff was friendly and professional. While they were repairing my vehicle, I was kept updated on the progress and the expected completion date. Repair costs were competitive. I definitely would recommend Bavarian Body Works!
Scott Marsalis
My name is Scott, i was referred to Bavarian Body works by lulu from Austrian Motors. Carla and Anders were great. Good customer service. I recommend them. The repairs done in my. 02 E320 Mercedes was great😄😄😄😀😀😀😀😀 …
Abbie Chaddick
Excellent and kind customer service! Thank you Anders and team.
I called Bavarian Body Works from the accident scene after getting into a pretty bad wreck. I was unsure whether to drive or where to tow to as Bavarian were closing at 6p and it was around 5p. Anders spoke with me over the phone about whether the car was drive-able and I texted him photos of the car. He couldn't tell from the photos so he came to the scene personally in the pouring rain. He got soaking wet while inspecting the car and bungee'd it up for me to drive over to the shop. Huge thanks for all the help and kindness during a pretty crummy situation!
F. David Besharat
My Mercedes E350 2014 front right windows was smashed by a robber 2 weeks ago. After Chamblee Police finished the report I drove the car to RBM of Atlanta. My insurance State Farm thought that RBM's Estimate was very high and they offered me a list of designated shops to choose from. After some research I asked the car to be towed to Bavarian Body Works. I was very apprehensive until I picked up my car today. They had changed the window glass, a window trim and had to do some paint job on the door. They used all OEM parts the job was so well done, the car looked like new again. They had washed the car inside out. I had some email correspondence with Hans, he was so gracious responding my emails immediately. The receptionists Ebony and Lakesha were extremely friendly and diligent. Long story short I recommend this place to anyone demanding excellence at extremely reasonable cost unlike some other places.
Dear Hans I'm so glad I brought my car to your place for repair, rest assured I'll give your name to anyone i know. Thank you very much for a job well done. David Besharat / alias:Toki Mohara
D Watkins
I thought it would be rude to continue driving my car and not come back to say thank you one more time. Some women expect a difficult time with their car in a body shop, but not at Bavarian. Bringing my car problems to Bavarian was easy, simple, quick and the work was superbly done. I hope I don't need to, but if I do I'll go back to Bavarian.
So, one more time, thank you Bavarian Body Works!
Luna Robinson
I took my Jetta in because it had a mysterious leak that caused epic amounts of water to come into the car when it rained. The car was fixed in about 20 minutes by clearing the debris out of the sunroof drains (I live under a tree). I wasn't even charged! Everyone was so incredibly nice to me and I even got a recommendation on what was about to go wrong next (sigh) and where exactly to take it around where I live. The amount of money I've put into the car and the amount of stress the leak caused was so overwhelming that the amazing treatment I received made me emotional. I actually had a good experience for once. Thank you, thank you, thank you!
Michelle Miller
I had a wonderful experience with both young ladies. It was a busy Monday morning and Lakesha (sp) was super kind and patient with me. They were very accommodating with my scheduling needs and my car was not only fixed but CLEANED! It was a wonderful surprise. As much as I hope I don't need anymore body work, I know where to go if I do!
David Aguiar
I have always received excellent service here! They gave me frequent updates as my car was being worked on and were really professional with me as well as with the person who had caused the damage to my car. I have been to other shops in Atlanta over the past 30 years but these guys are my favorite.
T Larr
Getting into an accident can be very overwhelming, but Bavarian did an awesome job reassuring me that my car will be back to normal in a timely manner. When I picked up my car I couldn't believe that it was mine. They exceeded my expectations and detailing team is A+!! 😍😍 …
C LaTrice
The customer service was great. They sent emails to update me on the status of my repair. MY CAR LOOKS LIKE NEW! I highly recommend Bavarian Body Works!
Beth Arnold
There was 1 small glitch with my repair. I got the car back, then noticed the bumper wasn't quite right. I took the car back. Turns out the other person's insurance had refused to pay for a part. Bavarian (on 6th st) went back to insurance and my car got fixed properly. Very thorough, fantastic crew.
Kate Laing
They made everything so easy! Worked seamlessly with insurance agency and rental car so I really didn't have to do a thing. And their work is great - car looks good as new! Ebony at the front desk was especially helpful!!
Bianca Ross
Just left! The appointment was quick and punctual. Ebony and Lakesha had great customer service! I received a call from ebony almost immediately after my insurance company established my claim. Their smiles and professionalism made my morning better.
Thomas Freeman
1st timer. They made it easy...they dealt with the adjuster, looked out for best fit/finish using OEM parts & gave me a lifetime warranty on their work! I know what body shop to use in the future should I need one.
Donna Lynes-Miller
Austrian Motors referred me to Bavarian Body Works. The work was for my baby – Hildebrand – a 1970 280 SE Mercedes coupe. I have owned Hilde since 1978 and don’t let folks work on her unless they come highly recommended. The work was undercarriage rust meaning that the interior had to be disassembled and new metal welded on the undercarriage. The work was done per agreement, the price was less than estimated and I’m very happy. The most fun about working with these folks was Ebony. Ebony was amazing in keeping me updated.
Steven Rau
They are excellent. Always fair pricing, honest and they go the extra mile to make us happy with the work. This is my second time using them for body work and other issues. I highly recommend them.
Thauhid Sarker
I had to drop off my car to inspection for an accident and unfortunately Allstate said it’s totalled. And they was helpful after dropping off the car and getting stuff from car and tag. They answered my all questions the lady at the front desk was nice. 5 Stars service. Looking forward to visit in future if needed.
VAi Vij
Overall a good experience. Ebony, Anders and other staff members were very helpful and answered all my questions. I was upset as this was the first time something happened to my car but the staff was so friendly and cheered me up. I went to a few other places too to find a better rate but I liked the service quality and rate here. I would definitely recommend them to others.
Banyon Harrell
Excellent customer service and attention to detail. Although my SUV was declared a total loss, Carla and the staff at Bavarian were exceptionally helpful navigating the evaluation and insurance process.
Aubrey Banks
They are an amazing team. Did great work on my Mercedes !!
Natatasha By far made my experience pleasant . She was attentive, always called me back, even ran in the rain to check the status of my car.. Customer service is always my selling point so I will be going back there if I have any issues because of Natatasha!!
Alejandro Goiri Valencia
Great work! My car looks great and they got all the work done a week before expected. Lakeshia was really nice and kept me posted with upgrades about my car. I'm really happy with the outcome. I totally recommend this place.
Sheereen Brown
If you want your car to look brand new, bring it into Bavarian. The entire team - Lakeisha, Anders, Ebony, and more - was patient and courteous. Plus...my car looks better than I could’ve imagined! I surely don’t want to get into another car crash, but if I do Anders and his team will definitely get my business.
Jennifer Okolie
Got Juancarlo el Carro back from the body shop yesterday. Insurance did all the fixing, and I paid to have him fully detailed.
He is shining like a new dime, better than when I bought him!! They even restored the head & tail lights ... crystal clear! Just in time for some full sun drop top time.
I HIGHLY recommend Bavarian Bodyworks to correct all boo-boos and for detail work. Thanks Anders and crew for a beautiful ride!!
James Neal
Anders is very helpful and these guys do great work. They did a great job repairing the paint on my C63 front bumper. Highly recommend.
Anna Whiting
As someone who works on cars every single day, has been in the Racing world for years, and has experience with all Makes.. there is not one car in the entire world, that has oil leak inside of a car. It is impossible. I've personally had them do body work for me and they are always so kind of helpful. They only use qaulity parts, paints, and solvents. I would NEVER DREAM of taking any of my race cars or show cars or daily driving cars ANYWHERE else. You pay for what you get. Anders is such a good guy. He genuinely has a passion for what he does and you can figure that out just by talking to the guy for 5 minutes. I hope that anyone brings their car to Anders.
Madison King
What an excellent staff. Hans looked at the damage to my car and told me not to worry. My tire had a flat and the jack fell and bent the pin in the door. I went to Bavarian based off of a friends recommendation. I am so glad I went to see them and I know I will be back.
C B
Above and beyond.
I've brought my 328i in 3 times for 3 completely different reasons. Each time the work that was done was perfect cosmetically, structurally and efficiently. The most recent time (today) that I brought my car in was for a lighting upgrade. This originally was supposed to be short 45 minute project (according to my own online research not their original quote.) But when I brought the car in I found out my research was wrong. - And it was. This was not an up-sell by the shop. I preordered lighting from an independent after market supplier and didnt consult with Bavarian BW's first. I ended up purchasing lighting that though was marketed as the correct lighting, it didnt end up being so when I received it. - Long story short (too late I know) Anders Ryden used his creativity and expertise to modify the lighting that I ordered to make it fit and operate perfectly. He personally spent triple the amount of time originally quoted and didnt charge me for the extra time. Note: I was actually in the shop with him over half the time conversing while I watched as he expertly came up with an alternate solution. This saved me a ton of time and money returning the lighting I ordered , waiting on a replacement to be sent, and then having to reschedule another visit to the shop. - My time to me that was extremely hard to come by and valuable. in conclusion Bavarian Body Works, their team and Anders have consistently given outstanding quality work and have gone out of their way to give extra personal detail to make me happy. I would give them 6 stars if it was an option. Thank you BBW and Anders for your service. - Chris
Bill Sterrett
My son's Mercedes was involved in a fender bender and it needed a bumper repair as well as a fender repair. They took the car in and worked their magic on it. Carl is one of the top auto body repair professionals in Atlanta.
Bavarian Body Works quickly took care of the damaged fender and damaged bumper. The process was quick and their staff was easy to work with.
We just had another one of our cars backed into, which dented the fender. I will be bringing it to them next week so that they can repair the damaged fender.
Meghann Clark
Ebony did a great job of letting us know the status of the repairs. Everything was handled seamlessly through insurance. Car was clean when we picked it up and all the repairs looked great. Thank you!
Michael Day
Absolutely take your car here. After having 3 negative experiences at different places in Atlanta (of absurdly high quotes, poor customer service and sketchy operations), it was so refreshing to come to this shop. They saved me time and an incredible amount of money.
Ross McLeod
Excellent customer service and repair. Hans and the crew helped me out very quickly with a flawless repair. Will be my first stop for car repair from now on. Highly recommend.
Raymond Cooper
I was very happy with the services I have received at this Business. The ladies were very helpful. And I want to thank the Manager especially Mr. Hines for helping me during my time of crises. He was so helpful of working with me. I rate the services exceptional above standards. I rate them a 10. Mr. Raymond Cooper
Piedmont MCC
The staff (specifically Ebony) at Bavarian was incredibly helpful and professional. After an arduous process with the insurance company, it was incredibly refreshing to work with Bavarian. Their experience was proven in this process, as nothing seemed to come as a surprise to them which was incredibly reassuring and made the process that much smoother.
Brandon Ridge
Great experience! The girls at the front were awesome throughout the entire process and the quality of work was outstanding! I hope to never have to use a body shop again but if i do I will definitely return to Bavarian!
Jed Fearon
Awesome collision center service alert! In a city of executives driving around while attending webinars on their smart phones...and bumping into everybody, it's good to know Hans and his team of professionals at Bavarian Body Works. Friendly, organized, masterful with your car, and very adept with the nuances of insurance companies. It's good to be Hans.
Michael Schiff
I am a repeat customer at Bavarian Body Works because they do great work and they constantly keep you updated on the progress of the repairs being done to your car. You can't go wrong by bringing your damaged car to Bavarian Body Works.
arthur lee
This was the second time that I brought my auto in for repairs and as with the first time over four years ago I am super pleased with the whole experience. If you are looking for fast, quickly done surface work this is not the place for you. However if you want better than when it was made, superior, and detail work this IS the place for you!
My chk in with Lakesha was flawless, my appraisal with Anders was spot on and professional, and my q&a's at pickup with Kari were enlightening. Can you tell I had a very good experience?!? When I have to have work done again ( living in Atl, you can bet on another visit!) I will be bringing whatever I'm driving back here.
Nathen Steele
Very easy to work with and constantly kept us updated on the process of the car. The work they did was absolutely phenomenal. The car looked like new.
Chase Stephens
If I could describe the customer service in one word, it would be ... WOW! My car looks better then it did the day I bought it. This shop has all the certifications you could ever imagine. Very knowledgeable, very professional, and I would HIGHLY recommend!!!!!!
Adam Brown
Great customer service, really appreciate Kelly and Tanisha’s help in assisting me figure out how to repair my car the right way without being too expensive. Highly recommend!
Nadia Cohen
Bavarian Body Works did a FANTASTIC job on my bumper. The customer service was good, they kept in contact with me to let me know when my car will be ready
Rick Bemis
Second time I have used Bavarian Body Works. Both times very professional and responsive. Both times the car left the shop 100%
Lakeesha and Ebony are the up front contacts. Both friendly and professional.
Kazha Hornsby
Customer service is excellent at this place! Ebony took very good care of me during my pickup. Lakeshia did a phenomenal job updating me on the process of my vehicle being serviced. Great job!!
James Hammond
Very Proactive staff. Ebony and Chad helped me and ensured that I was able to drop off my car delivered great expectation and ensured that I remained confident with the quality of work of their exceptional team.
Carla B
My car had some serious body damage...I will just say when I picked my car up it looked BRAND NEW! I think it looks better than before it was damaged!!!!!!!!!! Thank you Bavarian Body Works. Special shout out to Ebony who kept me informed every step of the way! THANKS
Jonathan Horvath
I got my car to the shop for an insurance repair, and they took it from there! I never had any issues, and the car was good as new when I got it back!
Kerry Underwood
They were awesome!! Had a mishap thanks to a huge hole on 75 and Ebony, Anders and the rest of the team were wonderful to work with and got me back on the road toward home (3 hours away) in a little over 24 hours. Will keep their number in my phone for traveling through Atlanta from now on. Thank you so so much!!!
Mary Jenkins
From estimate to final outcome this company is outstanding. Great customer service, honest, quality, professional, delivers on tine and meets commitments. Thank you! Highly recommend👍 …
Steve Lewis
It was great. I was continuously updated as to the progress of the repairs to my car. I appreciated that Ebony and staff handled my rental car extensions when delays occurred.
Gale Frankie
They did a fantastic job on my car, can't even tell where I was hit. Kelly and Carla both kept me up to date with the progress.. Would definitely recommend this shop
Jess Smith
Ebony and the team at Bavarian were great! Kept us informed every step of the way and fixed over a dozen deep scratches perfectly. Would definitely recommend.
Jacob Tabor
Great price, friendly staff and quick service!
Kimberly L
Very fast, 2 weeks to fix my bmw suv. Very thorough and excellent customer service. Carla is awesome!
Ken Turner
The team at Bavarian Body works is professional in every way. My vehicle was repaired in a timely manner and the quality of their work was great.
Ron Evans
Lovely body repair service! They are super nice and effective up there. They are also reasonable with pricing. Give them a try folks, you won't be disappointed!
Clarence Ricks
I loved the fast friendly service at Bavarian Body Work's. They had my truck up and running in no time. They front desk was a pleasure to deal with.
Clinton Burrell
Kelly McGinnis is an amazing employee at Bavarian Body Works. If you need anything done, body work, upkeep on your vehicle please go to her.
Dyamon Manning
Did a great job fixing my car and keeping communication open with me through every step of the process. If I ever need a body shop to fix my car again, they’ll be the first I call.
Raequon Jones
This team was quick and thorough with their work. From the front desk to the mechanics, great job. Would recommend to anyone!
Mario Johnson
The work on my vehicle was done well. The communication was a bit spotty and I had to call in order to check up on my vehicle.
STEVEN MONTGOMERY
Ebony was great! Friendly,warm,professional service. Detailed estimate on repairs. Repairs completed in two days. Will definitely return agsin for more repairs!
Tori Walburn
Ebony and Lakeshia took GREAT care of my MINI. Incredibly knowledgeable about MINI's and extremely helpful. Highly recommend this auto body shop!
Walter W. Constantine
Very good customer service. Did a great job keeping us up to date on the progress of the vehicle allowing us to even come in before the shop opens to pick it up. Thank you!
Lisa Browne
Bavarian did a great job on my car after a minor fender binder car looks like it never had a scratch on it.
Azim Barodawala
Extremely professional, and great communication. I would trust Jabari and his team with my car every time - highly recommend.
Aldo
They did an excellent job on my car. Everything looks new. They went above & beyond with their workmanship.
Lisa O'Ree
Great body shop. Very honest and does quality work. I would definitely recommend
Justice Chiguta
my door was scratched and it came back new!
THE TRUTH NEWS NETWORK bongo
Very very professional made my life very easy after an accident. Ebony kept me in the loop constantly even though I wasn't even in town as to the status of the car when I finally received the car I was very satisfied with it
Boyd Gentry
We have used Bavarian for almost 20 years! Great body work and good honest service! Highly recommended!
Jenny Stribling
Loved the proactive updates the team provided - never had that happen before! Very reasonable estimate and time in the shop. Will go here first from now on.
Sharon Jeter
I would refer anyone that has damage to their car to go here they are the best they even cleaned my car inside and out so I was so happy ..doesn't look like nothing was ever wrong with my car I love their work thank you guys....HANDS DOWN BEST IN ATLANTA
Tom Jachman
Top notch expert repairs and fabulous customer service especially with Ebony! She kept us informed at every step of the repair.
Barbara Mislan
They were very professional and super easy to work with. I got updates on progress before I even asked. I'm really happy with the service and highly recommend them.
Art Masri
Great experience! Fast, honest, and returned the car with a sparkling detail job.
Definitely recommend.
brad reback
Great service and the attention to detail is second to none. The team has fixed several of my cars and I have never been disappointed.
Charles Little
The best damn shop in Ga. They took good care of me and appreciate that. Love you guys for all the work you have done for me💯💯❤❤✊🏾 …
Erica Harrison
Great service in an otherwise stressful situation. Felt comfortable with the explanation of work and appreciated the very regular email updates. Would easily recommend to others.
Rebecca Rudich
Really professional company. Communicated with me better than any other body shop I have ever worked with. I'd use them again in a heartbeat.
Connor Cudney
They continued to update me at each stage of the repair via email, letting me know when to expect it back. Also waxed and cleaned the exterior.
Jeff Thompson
Professional, helpful, competent and accurate. Went above and beyond my expectations. Fixed a couple of things I didn't even know were broken at no extra charge.
Socorro Delgado
Very helpful. Very professional. Very courteous. Waiting room very clean. Restroom available. Very clean. Estimate sent very soon.
Kim Kauffman
Highly recommend for quality of work and fairness of price. Customer service was TOP NOTCH! Look no further.
Layshawna Stringer
Ebony was so pleasant and helpful!! She found a solution for my problem without getting frustrated. Great customer service!
Cameryn Dennis
Great servicea and friendly staff! Definitely returning for any future issues I have with my car.
Justin Coil
The customer service was amazing.
Ebony
They did an excellent job with my car, and their customer service is outstanding.
SYDNII E (EMBRACING ME IGNORING YOU)
Excellent work ..made my car look back to new! Also check out @sydlinglee need nail models .pay half the price!
Susan Gantt
Excellent experience. Friendly and fast service. They even washed and vacuumed my car before I picked it up.
Kristen Di Cristina
Organized, keeps you posted on repairs during the process, and returned my car cleaned with tires shined!
Germain Chery Jr.
Professional and Quality service. I have used them twice and I am very satisfied with their thoroughness. Thanks for your consistency
John Wirtz
excellent work at a fair price - don't see how you can go wrong
Derica Davis
Great service! I was updated on every step and my car looks brand new!
Lauren Caselli
Great shop!! Kept me updated on the status of my vehicle and always a pleasure to speak to!!!
Jimmy Johns Camp Creek
My car got in and out quick. I'm sure Ebony at the front desk kept them on it., she was such a delight.
diane bridges
I give 5 would give them 100 stars they are the best in the state of Georgia May God continue to bless and keep them all
seneca jenkins
Very happy with the service provided. Cars looks like new
Grand Secretary of Georgia
The people here are great. The service with a smile from Ebony is definitely worth coming back.
David Harris
Very hard hard to get pull in with a box truck
Qualon Childress
The best ! Cars and all
Ben Conley
Perfect place if you want you want your car done right the first time around!!!
Christian Rodriguez
Great work and fast turn around time! I will definitely choose them again in the future.
Cody Holwell
Excellent, EXCELLENT job on my Mercedes. Recommend this place completely!
Game Elite
I worked with Kelly. She was professional and transparent.
Frank Goldman
Consistently excellent work on multiple vehicles the last 5 years or so.
Joshua Barbieri
The team was excellent! Great work and customer service! Highly recommended!!!
claudia harry
Thorough, respectful. Was not made to wait without understanding of what was going on and most important was genuinely acknowledged while in waiting room.
William Wise
Love these kind folk! Super professional, and made my experience completely painless.
a e
They’re really nice people and they do good work. Five stars!
Jay Arcement
Honest, fair, and professional! Experts on German cars. Will be back
Ian Aber
Best experience with a body shop ever. Fast and Friendly
Janet Saltmarsh
Great service. Got the job done even quicker than expected
Bradley Minton
The crew here has taken great care of me twice and on time!
Christian Helfrich
Fantastic, timely service and friendly staff. How every shop should be run.
Ivan Wademan
Great service, great work. Fast too!
Yolanda Thomas
The work was exceptional. Great service was great.
Joseph Spradlin
Awesome experience. These guys are the best!
Merrill Earnest
Great service and attention to detail. New location is great.
Damon Thomas
Couldn’t be happier!!! Thank you Kelly, she is solid! 💯 …
Sheryl Gudelsky
Great experience, very professional and quality service and ample communication.
Christopher Chidi
I was very impressed by the professionalism of the front desk ladies.
Leslie Brooks
Great customer service and repair work!
Shin Ae Cho
Helpful staffs, courteous updates on the progress, was Excellent choice!!
Noam Ben-Avraham
They're great mate.
I rate 8/8.
Chris Loonam
Great work and friendly staff.
Anthony Valle
Quick, easy, friendly, great service!
Jeffery Aikens
Always does a great job!!! 👍 …
Greg Amos
The quality of the service was great and professional
1234fireplug
Great job! Quick too!
Onevibe 360 (OneVibe 360)
Everyone is extremely helpful and nice.
David Milton
Excellent service
neely vaughn
The staff
Zuleika Overstreet
Still waiting on my car.
brian haggard
Excellent repair and service
Thelma Chambers
Excellent
Paula Coleman
Great service!
Dee Dee Leonard
Very professional
alimul ahsan
Nice People! My car door was slightly bent (probably thanks to an attempted theft!). The gentleman assigned for my car looked at it and said it should not cost me a fortune. He took the car inside and just fixed the issue free of charge! Great experience! I would recommend this place.
atalien69
Car body had extensive damage. When I arrived to pick up car, I wasn't sure if it was my vehicle. They'd done an outstanding job and car was as clean as a whistle
Maura Daniel
We have had such great experiences with Bavarian Body Works. Every aspect of their business is perfect. Highly recommend!!
Alicia Fortino
Everyone here is so kind and wonderful! Kevin gave me a very upfront estimate to get my bumper fixed after it was ripped off. He was great at communicating any additional costs or time it would take to fix it. My car looks beautiful again - I think they may have even vacuumed it for me before returning it! I definitely recommend coming here for any body work your car needs.
mary cannon
This location has a very professional staff that is very helpful and attentive.The bodywork they did on my car was excellent and completed very quickly.
Sullivan Seydel
Savannah Robertson
Anonymous
Spence McClelland
Clayton Daspit