Reviews of Rice's Towing & Recovery Inc. (Auto Repair Shop) in Asheville (North Carolina).
Rice's Towing & Recovery Inc
45 Gaines Ave, Asheville, NC 28803, United States
Description
Information of Rice's Towing & Recovery Inc, Auto repair shop in Asheville (North Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Rice's Towing & Recovery Inc
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
10 am–5 pm
Popular times
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Reviews of Rice's Towing & Recovery Inc
Abigail Neff
I have been bringing my car to rices towing for a little over a half a year now to get my car worked on and hands down this is this best shop!! I highly recommend bringing your car here for any services you need done. They are great at what they do. Everytime I have brought my car it has basically been done the next day or a few days later. They are definitely quick with getting your car fixed!! Definitely give them a call if you need anything done on your car ❤️
Jeffrey Martyn
Tim at Rice's towing was awesome! I was on the side of 240 with a seized caliper and called him up for a tow after the first place I tried did not pick up. He said he could be there in 45 minutes and then he showed up in 30 - when does that ever happen?
He was also super nice. He didn't treat me any differently despite having out of state tags and the rate he charged was extremely reasonable. I've paid 2.5x that amount before for much slower and less friendly service.
He gave me a ride to the shop and was an easy going conversationalist. I learned on the way that Rice's is a family business that's been around since 1944, which I think is both cool and impressive.
I've never had a positive experience getting a tow before and so I was pretty shocked at how smoothly everything went and what a decent mood I was in after leaving the shop. 10/10 would recommend their towing service to anyone in AVL. I'm actually thankful that the first company didn't pick up the phone!
Dawn Marie Grant
I want to thank all the guys at Rice's Towing. They did an amazing job fixing the ball joints in our 2008 Mustang GT. For the first time in 6 months I was able to ride without my husband being aggravated with a loud popping noise. I am happy. My husband is happy. I wouldn't take our car anywhere else. Go check them out! They should have full 5 ⭐⭐⭐⭐⭐!!!
Neil Frederick
I was visiting Asheville from Indiana and had my Rav4 engine break down in the middle of HW40 and Hendersonville intersection. An officer called Tim who came, towed my car - gave me the news I needed a new engine and had my engine replaced and ready in two working days. Excellent service at reasonable cost and what a Godsend when you are far from home w no clue who to contact. He is who you should contact! Rice's Towing. I am so thankful.
Bobby Hartsook
I needed a car towed for a long distance. They were so helpful and immediately picked up my vehicle and towed it over 50. Excellent customer service and a very nice gentleman. Thank you for everything. Evelyn
Riley Moriarty
Very affordable and quick! Tim had my car back in my driveway within the same hour I called for a tow. I will definitely be using this company for any tows I need in the future.
Tracey Neeb
I used Rices Towing today and very very pleased . Will continue business with them. The happiest l have ever been with a Towing company. Thank you Tim.
Kirsta Green
Rice towing is very professional and fast. I am thankful that he was able to take the car for an out of state tow less than an hour from the accident.
AC Cruz
After calling a bunch of places in town, Tim from Rice's was the first to pick up. I locked myself out of my car and immediately thought the worst (get it towed to the dealership, cut and program a new key fob...) which would have cost me an arm and a leg. In less than 30 min Tim was able to work his magic and get into my car, saving me hundreds of $$$. Highly recommend this service, great and professional.
Amanda Metcalf
After calling quite a few other tow companies that were closer to my location, I finally reached Tim at Rice's Towing and although he couldn't help me right away, he got me in touch with Darrell who came to my rescue in less than 30 minutes! He was so polite and understanding and so very informative. I would absolutely recommend this service to anyone in the Asheville area.
Tim Hackett
These guys are life savers! My alternator just died yesterday and they were able to get me up and running by the next day. Very friendly and knowledgeable. Highly recommend and I'll be back if I have another problem.
Lesa Day
Rice's Towing was highly recommended to me and they were right! My air conditioner fan died while driving into Asheville to visit a friend in 90* weather. Darrell got my car in immediately and had my car fixed with a new fan as fast as possible. Their service is exemplary! Darrell and Justin's customer service will have me come back over and over again whenever I'm in the Asheville area.
Paul Meinhart
Awesome service!!! Came and got me within 45 mins of calling. My truck was loaded with lumber and he was able to take it all the way to my house. Will definitely use again
Lori Kent
This place is awesome 👏 from the tow driver Tim that recommended me to Darrell that fixed my car I was treated fairly and with respect and it felt like they really wanted to help me out. Thanks for all your help! …
Mr Rowles
Got stuck otw home with my 2 youngest children. Tow and a ride for the 3 of us for 85!!!!! Amazing prices superb service, and I'll have you know Tim only made me sit there for 15 minutes!!!!! Thank you Tim!!!!!!! -Shawn
Gina Marett
So pleased with the service that was provided. Tim was friendly, prompt and I didn’t feel like a number as he explained the process to me even followed up to let me know my car was at the shop. I was not overcharged and I am just very happy how smoothly it went! 10/10 would recommend!
Lori McCurry
I googled and found that Tim had high reviews. I made the call, he answered, he picked up my car that very morning. Got it safe and sound to my destination, which was another state, called me and told me who my contact was and who had the keys. Perfect, smooth transaction. Will most definitely be using again and I highly recommend them ✅
Steffen Fischer
Tim came by, very professional, cannot beat the price, he was very quick as well. These are good people. I've had other tow truck companies charge outrageous prices but I'm truly thankful to find a good company who treats people right. Thanks so much to rices.
Teyako Bolden
We were in Ashville for the weekend when my Jeep wouldn't go into gear, after calling numerous shops and towing services, it was Sunday and there were A LOT of places closed,. I made one final, frustrated call to Rice's, Tim was amazing from the moment he answered the phone. He was able to tow my Jeep in under 30 minutes to their shop and assured me that they would check things out the next morning. This was a huge weight off my shoulders, especially with us being out of towners. I can't tell you how much I appreciated his help.
Asheville Mobile Mechanic
Tim was a huge help towing a car for me. He showed up fast right when I called, and was very reasonably price for the distance he hauled! I will recommend anytime someone asks who to call for a tow. Thanks Tim!
Ladaiza Allen
Went to get bulbs put in , got there and they fixed my bulbs with the problem without having to use the ones I just bought . Very nice and polite Highly recommend
Gigi Hogg
They worked on my car The place in FL messed my car up and theses guys fixed it. They got me in right away. Darrell talked with me on the phone and they gave me a Great price I will use them for now on.
Lark Henry
We had a check up for breaks and tires for our trip back to Florida. This is the most friendly and HONEST people I have ever experienced. I will be coming back once a year for our NC check up. Wish we had them in Florida!
Eric Bridges
Rice's towing was fantastic. I needed to have my vehicle towed to the shop for repair work.
I called in the morning, he answered promptly, provided a simple estimate and let me know his best case scenario timeline as far as when he could pick it up (which was only about an hour after I called).
He called me back when he was on his way and gave me an updated time about when he'd be arriving, and showed up right on time. He was very professional, friendly, and knowledgeable. Its always good to work with someone who clearly knows what he's doing. The cost was exactly what he estimated, which was about 25% less than what I was expecting to pay. Then he was able to run my card from his truck, and we were on our way.
I couldn't have asked for a better experience.
Torey Todd
Tim was wonderful, professional, and prompt. I needed my car towed from Arden to Black Mountain and he was consistent on his time and price. He let me what time to expect him the day before and gave me updates the following day. I highly recommend him. Worth checking them out for their business pun alone!
jonathan bennink
Tim was very professional and prompt. Originally I set up an appointment with another towing company, which ended up turning into a no-call, no show. I called Rice's towing and Tim actually picked up the phone and showed up to tow my car when he said he would. He's good for his word. Towing was quick and easy. If I'm ever in need of a towing service again, I will be calling Rice's Towing & Recovery.
Professor 2scoops
Could not be happier with my experience with Rice's Towing and Recovery. Super nice on the phone and worked with me to get the keys for my vehicle which was stranded down Hendersonville Rd. Took vehicle to mechanic for repair and the price was VERY reasonable. I highly recommend using this tow service, they were GREAT!!
Devin D
This is my second time getting a tow for Rice's and once again I am impressed by the speed and professionalism. My car broke down in the middle of the road so I called Rice's and got Tim, he said he could get to my location as about 30 minutes which was perfectly reasonable ,but once I told him I was stuck in the road he got there in 10 minutes. Probably the fastest tow I've ever gotten. Tim was very friendly and professional. I would recommend Rice's Towing & Recovery Inc over any towing company in Asheville. Reasonable prices and fast service every time.
Zane Wolf
I busted a brake line and needed a tow. I called Rice's and Tim was there in less than 15 minutes. He was extremely polite and knew exactly where he was going. I had it towed to a shop where I could fix it myself, but had I needed a mechanic I would have sent it Rice's shop and allowed them to repair it. I work in the automotive industry and know the importance of a good tow truck driver, and will definitely be calling Rice's again. The rates are congruent with the industries typical price, which is somehow rare these days.
Dennis Polk
I called Tim to arrange for him to tow my car to the repair shop the next morning. He immediately answered the phone, quoted me a great price, and put me on his schedule. He arrived on time the next day, and quickly had the car on the flatbed and on it's way to the shop. Great service and great price. I recommend Rice's Towing to anyone needing a tow.
Donna Adams
Tim was very nice as well as very professional. When I first called.him, he was in the middle of serving another customer. He said that he would call me back as soon as he finished. This is exactly what he did. He also called me after he delivered my van to the dealership. It was so refreshing to have someone keep their word and promptly return a customer’s phone call. Hopefully, it will be a while before I need to have my van towed anywhere again but I will definitely use Rice’s Towing .
The Orphinarium
Needed my car towed to a shop to be worked on. When I called they needed to give me a call back. They called back in under 10 minutes and was extremely helpful. They spoke with a family member of mine to accept payment. Courteous and professional. Friendly and speedy. 10/10 would recommend to anyone in the area.
Mr. J German
I just want to say the time it took for the tow truck was outstanding! It took only 15-20 minutes for him to show up since I made my initial call! On a Sunday! The tow was fast easy and I got to my mechanic in no time. Definitely would recommend as the first pick for any tow you might need!
General Mills
When my car broke down on I-40 I called Rice's towing and recovery because they were the only 24 hour service that I was able to find on google and it was after 5pm.
Tim wasted no time getting to my location and was kind and courteous for the duration of the trip back to the shop. Once I arrived at the shop the gentleman working on a car, stopped what he was doing and quickly diagnosed my problem. The staff made the best of a stressful situation and were kind enough to let me keep the car on the lot without charge until I figured out what I was going to do with it. Everyone was very friendly and understanding. The towing rate is also very reasonable.
Chloe Dickenson
Had an excellent expirience, I popped my tire very late was just getting dark had my 2 year old nice with me. They said it would be a 4 hour wait but once they heard I was alone and was gonna be walking they were there in 15 minutes. Couldn't have been any more nice or professional then they were. I'm bad with names but I believe the man who helped me was named Tim. He was amazing and very kind. Very reasonable price, will definitely be calling them again.
Paul H
Wow! Great service! He got my minivan to my location quickly and at the price he quoted with no damage. Very friendly service with no hassels at all.
Stormy Campbell
I placed the call to get my vehicle towed at around 1030 am on a very rainy, busy day and the driver called me back almost immediately. He was very friendly and professional. He was honest and told me he would do his best to get my car from the dealership it was located at as soon as he could but it may be tomorrow due to the weather and being covered up with other jobs. He called me back at 2 pm and my vehicle was at its location. I feel like he worked hard to take care of my issue despite the weather and busy circumstances. The price was WAY lower than other people I've used so I was very impressed!!!
John Eldreth
The driver loaded the car up quickly and delivered it to my mechanic. He dropped the keys off and gave the mechanic all the information he knew on me and the vehicle, something he didn’t have to do. He was nice and professional. I’ll use him for all my towing needs from now on!
Sandra Luke
Tim came to our rescue, very professional and reasonably. Highly recommend
LouLouDeluxe
I had a flat tire in a very busy, tight intersection on 240 on Sat evening. I called 8 towing services and none of them would come help me...then I called Rice’s Towing. Tim (I’m pretty sure was his name) was so kind on the phone and said he could come right away and he was there in 10 minutes. It was too dangerous to try to change the tire on the road so he towed me to a tire repair place close to my house. He was so helpful and professional and made sure I was safe. I can’t thank him enough! I recommend Rice’s Towing 100%.
Virginia Bailey
Great quick service. Very helpful. Definitely recommend. Tim towed our car to the mechanic we asked, then called us back to let us know it was there and safe. Thank you Rice's Towing & Recovery for all your help.
Caleb Hutcheson
Tim answered at 9am and got my car to me within the hour. He was very kind and professional and the price was very reasonable. I'd recommend Tim for any of your towing needs hands down and will be using this service again if and when I need it.
Lauren Dubuke
I needed a tow and to find out why my car wouldn't start. They warned me that there were a couple of calls ahead of me. To my surprise Tim called an hour later to say he was on the way. Less than 30 minutes after taking my car, they called to tell me it was something simple and I could come get it the same day. I am impressed with their speed and professionalism. I won't hesitate to call them again.
Clay Hughes
Very prompt and professional towing. Thanks Tim!
These guys helped me out in a big way. Got me towed off the interstate and back to their shop and they fixed my truck’s radiator in quick fashion at a fair price. Would recommend again.... Thanks Guys!
Jessica Cita Venters
I had a great experience with Rice's Towing. The driver was nice, courteous, professional, and prompt. 30 minutes after my call, my SUV was loaded and headed to the mechanics shop. The pricing is affordable and lower than the other places I called.
Autumn Cutter
Called him up around 9 am the morning of Christmas Eve and he showed up within 20 minutes of me placing the call. Local and knowledgeable, I didn’t even have to give him the address, he knew exactly where I was trying to have my car dropped off at.
He asked me if I needed a ride and I ride with him the 8 mile journey. A wonderful family man, I enjoyed our conversation as we talked about family and the hustle and bustle of the Christmas season.
A reasonable price allowed me to leave a tip too.
I would highly recommend Rice’s towing to anyone stranger or friend!
Happy Holidays!
Rick Hawthorne
Used Rice Towing to bring my broken down car to the closes dealership (12 miles away). Quoted reasonable price, provided receipt and called me on there way, so we could ensure being there at the same time. Had the car up on the trailer and on the way in less than 5 minutes from meeting up. Thank you.
Patricia Randall
My trusty truck left me stuck on the side of the road! It was a bad day. It got worse with each tow company I called because no one could help me. Until I found Rice’s! Time slows to the speed of frozen molasses when you are sitting in a dead vehicle on the side of the road, but I was happily surprised and amazed by how fast they arrived! Tim was my profession hero! He had my truck loaded very quickly with no issues even though it’s a little on the wider side and certainly wasn’t cooperating with him! Excellent is the only word I can use for the level of service I received! Thank you Tim for getting my not so trusty now truck home safely!
Booking Ebb
I had to fly into town to get a rid of a car and the towing company I had setup with months ago bailed on me last minute. I called Tim at Rice's Towing and Recovery and he got me out of pinch. Would definitely recommend. Super friendly individuals who do great business.
Patrick Bradshaw
Super impressed with Rices towing. I broke down in my suburban due to a busted hose after grocery shopping with my wife and three kids. I called Rices towing he was there in less than 15 minutes. He waited until my wife and kids were picked up by a cab which was great because it was cold. I rode with him to the shop. His truck was very clean and he seemed like a good honest man. I highly recommend Rices towing.
Daniel Rogers
Fantastic rapid service. Came within one hour of phone call. Car was stuck in gravel driveway and he was super efficient. Highly recommend!
Michelle Raines
Darryl and Melinda are knowledgeable people with huge hearts. I’ve been rescued many times by their towing service for everything from broken vehicle transport to removal/disposal of total losses.
The body shop delivers top notch workmanship quickly with reasonable prices.
I highly recommend Rice’s Towing.
will lewis
Gave them a call this morning about some last minute towing out to Fred Anderson. They were at my house within 20 minutes and charged me a super decent price. 10/10 would recommend
Sethra Lavode
I had a tire blow out right where 25 merged with I-40. Very dangerous area to have my car stuck in, let alone get out and put on the spare. Near the on ramp was all up hill so there really wasn’t anywhere to get out of the car and sit safely while waiting on the tow truck. When I called Tim said it would be at least an hour. I had my son who has autism with me and I was very worried about him getting bored and trying to get out of the car as well as being in a dangerous spot. Tim showed up 20 minutes later (!) and got us on the way to A & B Tires where I received excellent service. I was very pleased he came so quickly! He was professional and polite. Great experience overall and cheaper than I expected it to be.
Jenna Clark Embrey
My tire blew out along the highway and a lug nut was unfortunately stuck beyond all belief, on top of me being six months pregnant and not exactly able to do heavy lifting. I found Rice’s on Google and they were at my rescue within 20 minutes for an incredibly reasonable price. I’m waiting to get my tire replaced as we speak, that’s how soon I wanted to leave them a glowing review. Thank you, Rice’s! STRONGLY RECOMMEND!
Erik H
Put a call in to have my motorcycle towed after it was stolen. He showed up within fifteen minutes of placing the call and my bike was back home ten minutes later. Great service, reasonable price and overall, a really nice guy.
Christine Rosario
They are very nice people and will get the job done right. Not expensive at all and very knowledgeable. I appreciate how quickly they were able to help me get my vehicle towed, and after being fixed, I was back on the road within a few hours. Thankyou!
Kandace Allen
I needed a tow for my jeep and Tim was there to help us out in a flash. Got there super quick and was extremely helpful! He offered to take my car to their repair shop which was a lifesaver and saved me the trouble of finding someone to fix it. 10 out of 10!
Tee Kay Emm
So, we desperately needed a tow on a Sunday, and Rice's Towing was fast, affordable, and friendly! The tow driver was there within 20 minutes, as estimated, and my husband was home safely soon after! We really appreciate these guys!!
KT Ward
Call these guys! Tim went out of his way at the end of his day to get me to a tire shop faster than he originally quoted. Took half the time and for a really good price. He earned my business next time and I’ll use their mechanics and body shop next time I need work done on my truck.
Sheila McKim
I can't say enough good things about our towing experience with Rice's. Tim was prompt, professional and very personable and it really didn't cost an arm or leg! Thank you so much!
Brittany Keeler
Rice towing really helped me in a pinch. They should up earlier than expected, took payment over the phone so I could get home with my 3 kids, followed up when car was delivered, and emailed me a receipt. I am very grateful that there are companies like Rice Towing that you can trust and rely on. Will definitely use again if I need another tow.
Autumn Curtioff (The Flame Train)
Tim was a real nice guy, even helped me get to an atm during our trip to the shop! I will definitely be using this service again in the future. Thanks Tim!!
Sandi morgan
Tim, with Rice's Towing and Recovery is a life-saver! If he is tied up on another job when you call, he tells you and gives you an accurate time frame of when he can get to your vehicle. He has helped me out more than once and I appreciate his professional, yet caring work.
Vince van Acht
Called Rice's early on Sat. Was greeted nicely and told they could tow my car within the hour. Ended up towing to their repair shop, where the owner spent his Saturday replacing the fuel pump in my car. They deducted the towing cost from the repair price which was awesome. Got my car back 6 hours after calling them, fully functional again. I felt the cost was very reasonable especially considering how fast he did it and it being the weekend. Looking at the average price for a fuel pump replacement, this was definitely lower. Overall my experience with them was excellent. I will most certainly use them again.
Erika Donaldson
This was by far the best towing experience I've ever had. I was stuck in my friends driveway, bottomed out. I just needed a winch to help me out of my predicament, I called a couple of other towing companies and no one would/could help me out, until I called Rice's. They were there within 10 minutes, got me out in another 3 minutes and I was on my way within 15 minutes of my initial phone call with them. The tow driver was personable and jovial (sorry I didn't catch your name!). I would highly recommend Rice's towing, and while I hope to never need them again (no offense), they will be the first ones I call from now on!
Melisa Taylor
Absolutely best towing company!! Ended up broken down on a budget as Military family 2 days before Thanksgiving... they gave us a phenomenal discount!! Also Our car was treated with excellent care. Thank you so much for everything!
Crystal Maine
Big shout out to Tim @ rice towing !!! Showed up so fast and literally exactly when he said he would be there to help me!!! Very professional and a kind soul. Took excellent care of my car and was very reasonable and towed my car for literally $50 cheaper than everyone else. Need a good company call rice towing!! Thanks guys!!!
Bobby L
I had a bad day with my motor going kaput on me while traveling through Asheville NC. I called Rice towing and they was there in no time and towed me to the closest dealership. They was very professional, friendly and courteous. I highly recommend.
Budget Pro Movers
We managed to get a 26 foot moving truck stuck during a moving job. Rice's towing were quick to help and were very reasonable on price! Highly recommend Rice's to anyone that finds themselves in a sticky situation.
Stephanie Hughes
My car got hit in the parking lot at work. They got my car in and was quick and efficient with the body work. I am very pleased with the results, it looks like brand new !!
Mike Franzese
I am based out of Waukesha, WI and manage a moving company. We had a truck stuck in the mud this afternoon. They answered right away and were able to get my crew unstuck to finish up the move. Polite on the phone. We operate with 26 foot box trucks. They were out in no time. Thanks for the assistance!
Joe Smith
Tim was great! I was visiting Asheville with my girlfriend and backed into a ditch! UGH! I called Rice’s towing and he got to us in fifteen minutes and got us all sorted out. Thank you for the friendly and professional service Tim.
Scott Abla
Awesome towing experience. Was at my broke down truck in less than 20 minutes. As a business owner we know it's hard to get scheduling and timing right around Asheville and Tim delivered! We will be home before the rain! Thanks!!!
Roman Holka
I was dealing with a custody case and a falsified restraining order against me. My ex had my vehicle and my lawyers instructed me to pick it up. I explained to him that we would have to meet the police there and that she was NOT aware we would be arriving.
I met the police there and when I looked around for my tow truck driver, I heard a truck start and he emerged from the bushes with his tow truck and had the flat bed positioned and dropped the ramp faster than you can say repossession.
He's fast, professional, fair rates and after chatting with him after the "repo" , he's a very nice man. He is not afraid of to help out in difficult situations and I am very thankful for him and his services.
Allen S
VERY IMPRESSED! My timing belt broke on I-40, and Rice’s was the only place that could tow me. I was going to tow it somewhere else, but Tim told me Rice’s could see me today, AND I’d save $15 on the tow! Everybody told me my car was toast, but the owner, Darrell, said “don’t sweat it man, I’ve got this.” (I might be paraphrasing a little) And he had it fixed THE SAME DAY! Now my car runs better than it did before the timing belt broke. Amazing, good, hard working people.
Ward Sykes
I was a new customer to this business. The service was excellent and the price very reasonable. Tim and his team were responsive, efficient and professional. They kept me informed and delivered a receipt for the payment of the services within hours. Highly recommended.
Frank R
I wanted to share my experience with everyone and let everyone know there are still great helpful folks out there that to help people out in a pinch....
I was in Asheville, NC for a work related trip and was so absent minded that I locked my keys in my car after filling up... Thanks to the fast friendly professional services by Daryll I was in my car and in the road very quickly after the call. I would recommend these guys to anyone, if you're ever in a pinch and need some quick, friendly no hassle help, definitely call these guys! THANK YOU AGAIN DARYLL!!! May God Bless you and keep you and all your family safe! Thanks again!
Bartley Brown
Great people to call when you're in a tough spot! They got to my location fast and were very resourceful. If you need a car towed, definitely call these guys first.
Jennifer Johnson
If you need anyone Tim is THE BEST! VERY PROFESSIONAL. ON TIME. DOESN'T MAKE YOU WAIT AND VERY UPFRONT AND HONEST. HE ACTUALLY FOLLOWS UP WITH YOU TO LET YOU KNOW HE FOUND THE PLACE AND THAT IT MADE IT TO THE DESTINATION! I was truly impressed by his awesome customer service! Going forward won't use anyone but Him. Thanks Tim at RICE'S TOWING AND RECOVERY!
Olivia Hollingsworth
I live about 45 minutes away from Asheville but was in the area visiting a family member in the hospital. My car started acting up, so I pulled over to restart it. That's when it would not crank back when I called Rice's towing the guy told me it would be an hour to get towed. He was there in less than an hour. I had planned on going to Advanced Auto Parts to get a new battery because I had an alternator put in the day before and I thought the old one might have killed the battery. The guy that towed me recommended that I get towed to their shop that was right near Advanced Auto so that they could help me out. I agreed, and I'm glad that I did, turned out that the alternator wasn't installed entirely correctly and had shorted out! Luckily I have a lifetime warranty on the alternator that I purchased, so Autozone delivered a replacement and a very nice gentleman at Rice's installed it for me. I truly appreciated all these guys work to help me get on the road again and back home! It was a very rough day, and they made it so much better. I highly recommend them and will most definitely go there again if I find myself stuck in Asheville again! Thanks so much to all the guys at Rice's you guys were a lifesaver!
Doug Copenhaver
Tim was responsive when I called and took care of me and my car for a very fair price. Highly recommend him when you are in need of help.
Karen C
Tim was super! He was actually early! My car had to be towed due to a flat that bent the wheel. He used Kidd gloves w my car. He took it to the dealership. Super professional! I’ll use him again if I EVER, God forbid, need a tow. THANK YOU TIM!
Dalphine Scott
I didn't have what he needed for my tire so he called the shop had his guy bring him the tools he patiently waited with me but most of all I tried to pay he said he'll bless me because one day I maybe able to bless someone else. Thank you so much Daryle
Wade Pugh
Tim hauled my lowered Lexus across asheville today, He was on time, professional, and most of all he can park his tow rig better than you can park your kia soul in a football field. He also helped me push my car into my garage uphill. True customer service! I will be using Asheville towing again for any of my towing fun.
Travis M
Had to have my truck towed around the 5 o'clock traffic. Tim was very friendly and had me and my truck picked up within 20 minutes. Would most certainly call again.
Tonya McHone
Melinda and Darrell,
Thank you for handling my son minor 1st parking lot mishap of his co-workers car. Love knowing we are in great hands with such wholesome people. You can not go wrong with This company. Or This power couple 😘 …
ARH CONSULTING
I was in a rough spot. My car was stuck in a ditch on private property and they were going to impound it. A nice gentlemen showed up quickly on a weekend and even took me to the store to get money out of the ATM. Prompt and professional service. Much appreciated.
Andrew Stevens
My man Tim really helped me out. Fast service, absolutely painless process, honest folk.
Rachel
Tim was great! He went out if his way to help me and you can tell he runs a good honest business.. definitely someone you can trust. Highly recommend!
Jeffrey Summars
Great service, great trucks, very professional, always on time. These guys know what they are doing and got me out of some tight spots. Highly recommended! Tim is the man!
Sybriea Lundy
I have NEVER had a faster or more professional experience from any wrecker or mechanic in my entire life. I will be using this service for my mechanical needs from now on and will be recommending this service to anyone who will listen.
Michael O'Cain
Sweet, friendly and efficient. Called in the morning and was there 20 minutes later. No complaint. Affordable. Pick these guys!
Ben
Tim was super responsive, personal, and quick. I didn't even have to meet him where my car was stranded on the highway. He just showed up with it, I'd definitely use Rice's again.
Crispy 123
Got a flat tire today. Called Rice’s towing showed up fast and got my car dropped off at the shop. Was very friendly would recommend!!
Development Director
These folks are simply THE BEST! The owners really helped a woman in trouble. She was in the hospital when her car was towed. When I called, he was willing to work with me to help her and TOWED her car at his own expense to help her out! THANK YOU for the amazing service and wonderful neighborly assistance! :)
Michael Lackey
James and his staff are just great people! They go out of their way to help people. They saved me from a large debt and a situation where I was not responsible for the car but would have been held responsible financially. They went out of thier way to find me to make things right. I owe them a debt of gratitude. I will recommend them to all my family and friends! Thanks again James!
Chloe McMullen
Punctured a tire coming back from a hike.. after changing to the spare we discovered that the spare was ALSO flat. Rice was the first tow company in the area that picked up the phone, showed up before they estimated, and directed us to the best tire repair in the area. Hopefully we don’t find ourselves in this situation again, but if we do, we’d call Rice again
Chantel Bowen
My tired shredded on my way to work in Biltmore Village, I called Rice’s and he came within 5 minutes even with all the crazy 8 am traffic! Really appreciate how quick he was. I will recommend!
Dominic Stryfe
Tim arrived promptly after I had blown my tire, and even faster than the promised ETA. It was a simple and relieving experience on a troublesome workday.
Jonathan roberts
fast and friendly service at an affordable price.
KIA Maybin
Only knew about towing services until I needed more than a tow. AWESOME people, AWESOME service, and VERY AFFORDABLE pricing. Above and Beyond helpful. I will use again and recommend to all my friends and family.
Brittney Collins
We locked our keys in the truck while traveling on vacation, we called and in less than 20 minutes had perfect, professional service! Back on the road again! Highly recommend!
Kim Lake
On a very busy Sunday afternoon this was the only place that even answered the phone. He said it would be awhile before he could get to me but made sure I was in a safe place first. He towed it first thing Monday morning like he said he would. Thank You. I will share your number with everyone.
Gregory Philipp
Tim called me right back, was honest about response time, got to me faster than he said, was very professional, courteous, and empathetic about the car breaking down situation. I’ll call him for all my towing needs.
Lorinda Cuthbertson
Ran over a railroad tie and they pulled my car back over it. We called on Sunday afternoon and they were there within 20 minutes. Very professional and reasonable.
Jared Kay
Tim was extremely professional, timely, and went out of his way to pick up my keys as I was unable to meet him at the vehicle. I had a great experience... Highly recommended !
Susan Shepherd
My car left me stranded on the side of interstate 40. They were there within 15 minutes! Very polite and reasonable! Would definitely reccomend!
Margret Wilson
Stranded at the Asheville VA and Tim Rice scooped us up with my dead car and took us to Forest City NC. Professional and personable. Definitely recommend Rice's Towing.
Natasha Witt
Darrell was towing a car for a co-worker that had been in an accident. I was checking on her and accidentally locked my keys in my car! He was so nice and professional and a life saver!!!
Jordan Lukacena
I called to have my truck towed to firestone to be worked on. He showed up 15 minutes after the call. Very professional. I hope I never have to use him again, but if I need a tow he would be the first one I would call.
Brian Armieri
Showed up quickly, they were friendly, and everything went well. I’m putting them in my phone contacts for next time.
Sydney Wilson
Had a great experience! Was very fast and professional. Definitely would recommend
Amy Beth
CANNOT thank Tim at Rice's towing enough! Arrived only 20 minutes after calling him to tow my daughter who was stranded two hours from home! Thank you, Thank you, thank you!!
Cortez Quetz
My car died and on the side of the road and I needed to get it to the shop and I called these guys. They were pleasant to deal with and fairly priced. Would used again 10/10.
Bret Golab
Motorcycle broke down here in Asheville, they really bailed me out was able to get me to the local repair shop quickly. Thanks team Rice
Ty'Eira Marie Morrison-Osteen
Excellent service. Tim is a gem, I loved his company. Will most definitely recommend this towing company
Kert Phillips
Was very professional in hauling a classic car that needed servicing. He loaded and delivered my car with great care. I highly recommend this place!!
Doug English
Called them and they started by being courteous on the phone(melinda) found out my problem and send me to a locksmith to save money. When that did not work out they took care of me for a reasonable price with great service.
Shelley Hughes
What a great experience - right on time - fair prices - very personable and professional - I would recommend Rices Towing for your towing needs!
Eduardo Lopez
They were very quick to respond and showed up much earlier than expected. Prices are more than fair, especially for the quality and timely service. Won’t be losing this business card
Paula Page Williams
Top notch the guy was genuine, patience and helpful. Just moved into area and went to make my road trip car would not start
Steve Augustus
I use them For my fleet of vehicles they have not let me down yet near and far they give me good pricing another 24 hours I would definitely recommend using this company
Billy
Reising Towing was there for me and only needed to tow 3 to 5 miles and everybody else wanted more money and if I ever need the tow again I will call Rice's Towing first you guys are awesome thank you Billy G
Cody Hacker
Very fast service. They got to my car in under 15 minutes. I would highly recommend Rice's towing.
Frank Costa
called them with a Truck stuck problem and they came out fast and fixed our issue.. cant say enough about how professional the tow driver was and how eager he was to help us resolve our issue.
Stacy Nesbitt
Very fast timing and affordable. Was able to tow my car out of a tight spot downtown with no issues.
Marissha Mejias
My tire came off while I was driving a mile from my house they came super fast quotes me 75 and only charged me 50 Tim was able to work my huge driveway and get me home fast
Traivs Harris
Did an amazing quick and friend job. Got my uhaul unstuck quicker than estimated. Definitely would recommend
Andrew Boyd
He was here within 10 minutes. Had me hooked up and out in 5 minutes. Super professional. Definitely calling them if I need a tow again!
Greek Moving
Owner can and personally loaded my car- very punctual, neat , great equipment, experience, very well priced, definitely will use again-
Zachary
Charlene Fidelia
They always do a great job on my car! Won't take my cars to get serviced anywhere else. Nice, quick, and reasonable priced.
Susan Holland
I have wonderful quick service every time at Rice's. I wouldn't dream of going elsewhere. Very fair prices, too!!!! And wonderful honest friendly staff!
Wesley Braden
Very prompt, respectful and courteous. Responded to my request within the hour and was flexible with where to tow it.
Really nice working with them!
Brittany Love
Just stopping by to give Rice’s Towing 5 Stars they really did A good job on my car so everybody that need they car look at or done go to Rice’s Towing they are real good people and they will get your car looking right
Christina Apodaca
The quickest and easiest tow. Thank you Tim!
Marley Fischer
Fantastic group of folks who offer well-priced, polite, and quick service. First class auto work that I recommend to all of my friends and family!
Adam Dowers
Crashed 1 car twice and totalled another. All fixed back to perfect by these professionals. Very fair prices and nice people to do business with.
Firebird M
Great service, easy to work with. would definitely use again
Ricardo Torres (Ricky)
They have ALWAYS gone above and beyond. That’s why I will only take our vehicles to them and no one else.
Great guys, great work. 10/10 recommended!!
steven GOFF
Showed fast and friendly and got my vehicle where it needed to go! Affordable too! Thanks Tim!
Cassie Griffin
Talking to Tim was breeze and very welcoming. He’s very reasonable and such a nice guy to talk too.
Randy Moak
Very nice man. He looked at my car and tried to get it fixed for me
lincolnprh L
It seemed like Rice's showed up to tow my vehicle to the repair shop before I'd even hung up the phone. Thanks.
Yewhanes Frezghi
Very flexible, honest, and helpful. Other tows quoted me $200 and he did it for $85
Mike Griffin
Excellent job. Helped me save my van from destruction indeed. Worth his weight in gold!! Thanks man!!
HD Will
Slow response time, average wait time 2-3 hours
Malcolm Knighten
This guy was fast, friendly and affordable. Saved me from being stranded when nobody else would respond. Highly recommend!
Luc Richard
I called them on a Sunday at 2 PM and they didn’t have a person available to help me tow my car. I will call another towing company.
Jimmy Summers
Fast excellent service and great price. Dropped my car exactly where I asked.
Albert Clarke
They had a truck on site in less than an hour after AAA left me stranded. Great folks, definitely recommended.
Hann Henson
I've got tows from them several times now, and they're always very nice, on time, and reasonably priced.
Anthony Sebesta
Very professional. quick response Very reasonable prices. AWESOME AWESOME would highly recommend to any one. 100 stars if ya ask me thanks.
Kim Wood
We needed a roll back tow truck to transport a large crate. Rice's did a great job
Gerran Damelio
Awesome service, friendly and professional, took extra care when loading to assure no damage. Would recommend all to use this service
Joshe Clark
Super nice, picked my car up quickly and for a fair price. Highly recommend.
Joshua Billingsley
Excellent! Quick service, picked up and delivered the car exactly as requested.
Kevin Noodlemeyer
Tim was great for a great price! Quickest tow I have ever gotten!
Trey Kindlinger
Excellent and speedy service for a good price. Tim was a god-send in helping me out.
kila kuykendall
Darrell showed up very quickly and he was so kind and courteous. I recommend Rice's towing.
Joseph Parylak
These guys pulled my rental truck out of the mud in the middle of the night. Awesome!!
Christa Bridgman
Excellent service. I've used Rice as a go to for years and recommend them highly.
arock wilson
Darryl and his team are top notch. Very knowledgeable , clean @ well organized. Can get a number of different .
daniel poindexter
Fast great service the best I had a 24 foot RV off the freeway they got me back on the road no time at all it was wonderful thanks again
M Cayton
Locked my keys in my car. Fast service. Fair price and very nice staff!!
Matthew Powell
They came to us in a very precarious spot in a timely fashion. Took the car and even dropped the keys in the dropbox.
Amber Ingle
Great guys call then every time I need a tow very respectful.
Debreda Shands
Rice fixed the problem I was having with my jeep and more.If I need to get my car fixed I am going straight to Rice.Thank you Rice.
Patrick Rothe
Definitely recommend Rice's Towing. Driver was efficient and professional.
Brandon Hansen
Tim’s the man, towed my car in for an appt at dealership earlier than expected!
Travis Arnold
Best shop in Asheville.......Great services....and great people.....will definitely be using them from here on out....
Constance Moore
Got my deadlocked BMW out of a tight parking lot, quite a feat! Thank you!
Steven Opsahl
Great service, very professional and at a great price. This is the company to use.
Steven Norton
Great friiendly service very helpful thank you
Xiola Peek
He was very quick and kind. Very affordable. Saved my day!
Luis Suarez
Very prompt and helpful with towing a friend's car when she was in the hospital.
Paul Vandergriff
Excellent service and very fast at getting the job done. Thank you so much!
James Ickes
Great people get the job done quick and best price in town
Shannon Dotson
Very courteous, prompt service! Will definitely use them again.
Kacee Windsor
Excellent, speedy service. Very nice to work with. Highly recommend!
Harvest Of Hope International
Great group of folks, always on the spot to get you out of a Jam!
drew duinkerken
On time and reliable. That’s what I call a good run business. I’ll use him again
Shelley Hipps
Great service, showed up very quickly when that was needed, thanks!
S W
Tim went way above...thanks. Use Rice and request Tim.
Braulio Martinez
Tim was a huge help towing my car back home today!
Rykao Sieghart
Got my car towed today and was cheap and quick!
Christopher Farr
Tim is the man. Great guy best prices in town
Jeni Norman
Kind and efficient, can’t ask for more!
Jenna Blackwell
Helpful and kind folks who helped a special needs young driver with vehicle issues
Andrea Metcalf
I look on the map it says 24 hours but it is not open 24 hours all thow i called and right now there trying to help
M Garcia
These ppl were very nice and they did what i asked for.
David Gillespie
Car broke down in the middle of Hendersonville Rd...was there in 20 min. Super nice.
James Vassey
Good nice friendly cheap
Bart Hodgins
Used these guys three time now, had me running again the same day all three times.
Claude Thomason
Fast and professional thank to tim I dont have to worry
Jeremy Yoho
Nice friendly guy, very quick service.
julian benevides
Honest and straightforward family operated model we all family
Brent Northam
Came promptly, good price, nice guy!
Royalty and Chris
Very friendly workers. Love this place
Rob
Friendly service and excellent work. I'll never go anywhere else.
Marc S
Great service....very fast pickup!!
christian lachance
great people slow to get repairs done
antonio alvarado
Def took care of me and was on time and professional.
Che English
Best place in Asheville
Real Untouchable
They're always on time and do the job right
David Graham
Great services, hard working family!
Justin Anderson
The best. Highly recommend them.
MeLinda R
They do an excellent job.
ilan magen
Fast, friendly and affordable service.
ronald ledford
Great service
Howard Jones
Great service!!
Lauren Garvie
Quick and integrity. My official go to.
Aeon Woden
They tow!
Angel Wheeler
Friendly and informational service techs
alistair burchett
Fast and friendly service.
Quaneisha Payton
Very kind an professional..
Bobby A
Fast and professional!
Megan Kent
Highly recommend!
tammie brown
Reasonable price
Ronald Boles
Good place
Wyndham Farrar
I had an accident and Rice's towing responded immediately. In fact, I had contacted AAA three times and they never showed up. The driver was extremely friendly and knowledgeable and helpful through the whole situation.
Dom Johnson