Reviews of AutoZone Auto Parts. (Auto Repair Shop) in Anchorage (Alaska).

AutoZone Auto Parts

399 Reviews

195 Comments

Auto repair shop

Auto parts store

4700 Old Seward Hwy, Anchorage, AK 99503, United States

Description

Information of AutoZone Auto Parts, Auto repair shop in Anchorage (Alaska)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of AutoZone Auto Parts

Popular times

Sunday

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Reviews of AutoZone Auto Parts

Kevin Patterson

Staff was friendly and helpful. Got the alternator quickly and was very professional. I would recommend them to others. I will be back when I need anything else for my sub. Should have gotten battery there, as they quote actual prices, unlike a battery speciality shop which mislead customers to get business. THANKS AutoZone. I will be back again

William C. Davis

Great place for buying whatever you need for car's , trucks , vans RVs motorcycles . Tool's , audio and much more. Go by and look . The place is so well like at times there's a wait time no matter what I rather spend my money on premium parts with life time warranty if it breaks , Ware's out and causes further damage your covered . Check out there policy's . Just spent $800-$1000 last month on tool's , part's electronics (code readers , multi testers) to help myself and my daughters mom her truck broke 2 day's after my Van. She's back on the road again , not so good for me . Everything is wonderful 👍😊 had to pick up some bulb's for the rear brake light on the driver's side so I and my passengers are safe. Great job 👍 and team there in and out 🤠

J S

I don't recommend purchasing a battery from them. You will be back in a year for a warranty replacement. Three stars for their customer service and warranty (mostly). Staff is usually very helpful.

Aloysius Aguchak

They used to have good ppl willing to go above and beyond, lately the service been going down the other way.

Lauren Newton

I love this store. I used to live near here and they were my go-to. I like to do the repairs and maintenance myself when I can. When I moved to another part of town I ended up going to NAPA since they were closer. I was replacing a headlight on a particularly cold day and was having trouble getting the old one off. I asked NAPA if the assist with replacing the part and they said no. So I returned the part and went across town to buy it here. AutoZone offered more selections to me along with the assistance to get the light replaced. I am very happy and will always drive out of the way to support this store.

Name Witheld

I would like to reach out to the Autozone crew that worked with me on the evening of 7/25/20. I worked in retail years ago and could see that the guys were very busy when I entered the store, so I saddled up to the counter and prepared for a long wait. I was pleasantly surprised when William approached me promptly, in spite of being engaged in other tasks. He sized up my situation, then made a recommendation. He asked if I could wait briefly while he spoke with an important account on the telephone. I agreed and proceeded to walk around the store and make a few impulse purchases. After the call, William called me back to the counter. He had found an affordable solution to my problem which also saved me from having to perform a difficult bolt extraction! He also insisted that we check the hardware and parts for fitment prior to my buying them. Sure enough, one of the bolts that had been included in the kit was not correct. Fortunately there was another kit in stock which he retrieved for me. We checked the fitment again and this time wwe had a winner. Thanks to the crew at Old Seward, I was able to get my car back on the road that very evening. Not only did William save me time, money and frustration, he also had a polite demeanor and a great attitude. All while juggling multiple tasks. I am an aircraft mechanic by trade and I wish he worked in our parts department! Thanks for your help guys!

Robert Gransbury

Very helpful, got me the right light bulbs that I couldn't get at NAPA, Palmer.

Sidney Sanders

The wasilla location should keep a tad more things in stock, otherwise good service, although sometimes I wish they had more front counter people when it gets really busy

Marie Corven

Amazing employees, helpful, personable, patient and know what to look for.

H. Jeff Perry

Best price in town on the parts I am looking for. Order ahead, pickup in store. Easy return, receipt in your email, contact less payment. Only con McLain, long line in the front, one counter person, 3 people in the back wandering around instead of helping the poor girl at the counter all alone.

K at Big K Pro

Good friendly staff. Good selection and fair prices

Tresa Neece

Store got busy and just 2 associates helping customers with extensive questions. Waited quite awhile but associates were apologetic and quickly got through the lines.

Rian Ferguson

I needed an emergency part for my car and someone drove across town to deliver it in time.

Morgan Geeslin

I had a great experience at this auto zone. Very helpful staff who went the extra mile to help me with a bad battery. The employees worked together to solve the problem and I am now a lifelong customer! Thank you to everyone there.

Alayne Rosenstein

Gavin was so friendly and helpful! He immediately helped me find the best windshield wipers and installed them so quickly. Wonderful customer service. Thank you, Gavin! You’re awesome!

Russell King III (RenK)

Took a bit to find my pick up order because of an accidentally lost tag on the box, but the employee was friendly and helpful. AutoZone has a good selection and so far free shipping on parts. That's a rarity in Alaska and we'll worth supporting.

Nicole

I needed to get front end a rear windshield wiper blade. The staff were very friendly and helpful.

Ronald Sutherland

Had the coil pack and spark plugs in stock no problems. Back on the road.

Briana Borski

This is our favorite auto store. My husband goes here frequently for supplies and for parts to repair our vehicles. He always has a good experience and they’ve been accommodating for returns. It seems like they have a great in-stock selection when you need a part fast. I recently went in with a check engine light. Hamilton read the code and suggested the least expensive fix first. It worked. Hamilton is upbeat and personable. Great customer service.

Courtney Swartz

I LOVE this store. I've been going there for parts for my little TDI for a while. If there's a part to be had for a VW Turbo Diesel, it's here (helps that it's the main warehouse for the area). Staff are friendly, helpful, and generally awesome. If they don't have a part, they're happy to tell you where it is or how long it'll take to get there. Really appreciate the amazing customer service and the fact that I've never been dudesplained to about a part or car maintenance procedure. Goes a long way to winning my confidence, in general.

Margaret L Wiltfong Tovrea

The folks here made sure I was more than well-taken-care-of! I needed a good automotive battery, and could have gotten one to suit my needs at several different stores. The fact that they would install it at a late hour is initially what got them my business. What will bring me back time and again is the attitude of customer care which I experienced! You'll be pleased with your experience, too!

Nick K

I really love how they let you use the car diagnostic machine for free. They have a great selection of tools, parts, cleaning products and knickknacks for your vehicle. Prices are reasonably good, service is great.

Brett Johnson

Very helpful and a clean store

lovie Brock

AutoZone is amazing!!! Seth helped me change my tail lights on my truck. It took about 45 minutes per side because you have to take the whole ensemle apart!!! I would've never been able to figure it out on my own. He was cheerful and did a great job!!! I'm definitely going back!!!

kylie coston

I had the GREATEST experience today!!! My 2002 Ford wind star van break lights and turn signal randomly shut down. I thought it may have been a bulb so I left on my lunch break to purchase some lights. After purchasing the light bulb from a very friendly and very informative about the rewards! I went to my car to fix my problem!!!! Only....I didn’t know how to change the bulb! I walked back in looking for assistant when Sir Hamilton found me. He looked very professional, the way he carried himself reminded me of someone from the 1950’s; a true gentleman. Hamilton took a look at my car and taught me how to change the light! Unfortunately that was not the problem. Hamilton suggested that we check my fuses. I had to go back to work but told him I would be back around 5pm, which I was:) He took the time to look at all of my fuses and to help me install some new ones. He was quite the gentleman, he held the door open for me and was very respectable. I feel VERY good about my experience with Hamilton and this auto store. This will be my new go to for car parts and Hamilton will always be the sales associate I perfer to work with. Thank you Hamilton for going above and beyond and for being So professional. Service like that in a world like this makes a very positive impact.

Deanna Pushruk

Good parts store customer service is always good and very helpful I have rewards with them so it's very rewarding lol. So far I got from them was oil changing stuff a blinker Bulb light and the club cause my vehicle was previously stolen. The 33 dollar club works and it had gotten stuck cause of it being winter. It was a bit squeaky so WD40 done the trick.

Lonny Gransbury

Always helpful. Generally great deals. Always buying unnecessary auto parts cuz they seem like too good a deal to pass up.! Old seward store is relaxed and has a lot of things to look at. More than most auto stores. (Add feb 8th) I worked day labor for there annual spring cleaning, detail, restock, signage swap, etc. Old Seward is a huge building! At least 5 to 10 x bigger than actual retail store. Kind of like an iceberg. (You only see 10% of it above water. Worked through people ready under a company that goes around doing this sort of thing all around the country. Pretty cool folks

will fletcher

Good place to get parts if you know what you're looking for. Some staff aren't very knowledgeable about cars and can't always get you the proper parts even with the help of computers.

Aponi Johnson

Friendly helpful staff. I am always completely satisfied when I visit this location. Tonight I was greeted at the door and helped immediately even though the parking lot was full. Great establishment and employees.

G M

Very helpful staff!! I called in advance to check to see if they had the bulb I needed for my taillight, and the employee I talked to realized that I needed a different bulb than my google search said I did. Because the store was open late, I arrived at the store maybe 20 minutes later, and Tanner not only remembered the bulb I needed from our phone conversation, but also helped me install it into my car. You guys rock.

Fiona Brooking

We had a slight emergency with a fuel hose and couldn't go far. So stopped here and they could not have been nicer! Showed us all the hoses they had (one was just right) but most importantly, as we we're in an RV, we asked if we could stop overnight if we couldn't get hose off before they closed. Not a problem! Polite helpful and understood we were in a bind. Thankfully we fixed it all and didn't have to impose upon them. Well done to a great team. Thank you.

Billy Ready

Solid staff and clean store. 👌 …

J Sun

Wide selection but out of everything I needed

James Clark

One of the best kept secrets in Anchorage I can't say enough good things about this parts store. The staff are friendly and knowledgeable, and they go above and beyond. The manager Joe is a funny guy who is really helpful, and I always know when I see him that it's going to be a good experience. I once sent my mother to his store to get a new bulb for her headlight while I was out of town, and they not only sold her the right one, they installed it for her in the parking lot. Now that's full service!

monte kiggins

Found what I need but had a long wait for check out.

J Bill

Always great people to work with. Helpfulamd great all people with welcome to AutoZone, do you need help. Also will stop what they are doing if you need to find your needed part or product. Way better than the other car shops.

Lisa Birnel Douglas

The guy's were so knowledgeable and super nice!! I wish I'd have gone here instead of somewhere else first so I'd have had less problems in the beginning. But they sorted my car issues and help resolve everything quickly and efficiently!! Thanks so much!!

Cindy Lorang

The man behind the counter was amazing. I bought the bulbs for my car and he took out the old ones and put the new ones in. Amazing kind gentleman.

Robert Royce

Shane, one of the managers, was helpful and friendly. He helped me with the headlights on a friends Hyundai. That was an extreme act of service, because I was not succeeding in the attempt, even after doing a very unmanly like thing, (reading the owner's manual)!

Herman

I needed a new tail light wiring harness for my truck. These guys were on it and had it in over night. Alaska Sales and "service" on the other hand- was a day late and a dollar short. Sales and "service" wanted twice as much and would take a week. AutoZone came through with half the cost and overnight. Outstanding service and knowledgeable on their parts.

Greg Horner

A week ago Saturday I purchased a new battery for my 2011 Tacoma. The young man helping me correctly identified the battery I requested, but unfortunately due to a shelving mistake the battery I was given did not fit my vehicle. This necessitated another trip to the store to get the right battery. As I did not have a running vehicle at the time, this required two cab rides. The young man working at Auto Zone insisted on paying for my cab fare. Sure the mistake was on Auto Zone, but as we know, stuff happens, and the mistake was not intentional. I thought the way the young man handled himself was admirable, too the responsibility and insisted I keep cab fare, likely from his own pocket. Just want to say kudos to Auto Zone and the young man who assisted me. We all learned a lesson here, and he showed great maturity dealing with it. Thanks again.

steve esary

Their hours of operation are exceptional. The price point on parts is very comparable to other auto stores. They're very people orientated and look for a hundred percent satisfaction to their customers.

Anxious Fur

I stopped by here at about 9:30 tonight to get a new headlight, because mine had burned out (they happen to conveniently be open very late) the two employees who helped me were very nice, but the second guy who came out & looked at my headlights messed with the one that was not burnt out... He changed my light bulb, then when we tested them he proceeded to tell me that the other one was burned out as well. He said that he had pulled it out (which I'm 99% sure he didn't because I was outside watching the whole time) looked at it & the filament was burnt, then asked me if I would like to purchase another headlight. I did not have the money for that & I knew for a fact that my headlight that was not burnt out, it was in perfect condition, so after I left, I went home & turn the head light back on, easily, myself. So he had loosened it or something to a point where it was not working, then tried to sell me another headlight. Most men assume that women don't know anything about Vehicles, so if you're a woman, just be aware when you buy automotive supplies, because they will take advantage of you.

Old Skool E

They had what I needed remarkably. I usual am in and out they don't seem to have what I'm looking for but twice now orielys didn't have what needed in stick. No biggie searched in line and there website actually showed they had my blower motor in stock. In the past when I got to the store they don't have it although the website says they do. Or was the last one and saved me 60 dollars 8n the next one available. A week ago they. Had in stock my alternator reasonably priced with company discount. I've been meaning towards orielys cause I've had bad luck here but I'll have to not default straight to orielys from here on out. Peace and Cheers AutoZone giid to be able to gain confidence in your store again. Lol

Henry Nelson

Knowledgeable staff members, always available to help you get the right information and parts needed. They have every part and accessory for what your car needs. I love coming here. I stop in only to get a item I need, only to end up buying more than what I came for.

Jack Daniels

Grate parts at fair pieces with a helpful staff that will go the extra mile with lower tools and a helping hand! I've even bean educated on the simplest of tasks such as installing new wiper blades on a new truck, simply ask there there to help and they are willing and able to without hassle or judgment.

Elizabeth Batchelder

Very friendly and helpful. I'm definitely intimidated by "car stuff" but every staff member I interacted with was polite and informative. They even pointed out items that were on sale for me!

Zeke Hilsinger

Eddie was very helpful thank you.

J&K Ruko-Imboden

Hit or miss on parts technicians on whether they know what they're doing in helping you or they just do what their job describes and that's to help find and locate the parts YOU the Customer are needing.

Thomas Larabee

Out of all of the major "chain" auto parts store, I prefer AutoZone the best. Good prices, and their rewards program is second to none. The others rewards programs are pretty much chump change. AutoZone is the real deal.

Kai Llamas

Not my favorite Autozone in town, specifically because the store setup is wonky, cramped, and the people at the counter get nervous when I ask them for assistance. They're nice tho!

Marla Fain

Jordan was awesome! I know nothing about cars and he offered to help with installing the lights that had burnt out, he did amazing!

Margaret L Wiltfong Tovrea

One of my longtime favorites has just re-earned that status. Exceptional (yet what I'm so accustomed to receiving here) customer service today, courtesy of Mattis🌟. …

Douglas K.

The system was down and the store was extremely busy but the guys working kept it cool by being timely and professional.

Jimmy Howell

I was thear today and they are very helpful i just took the honda apart last night and all I need is head bolts

Mark & Margaret Palmer

We were heading out to dinner all dressed up and began having car problems. We limped into autozone and Jake and the manager (i didnt catch her name) we both EXTREMELY helpful. Checked and changed my battery and alternator to keep me from getting my white shirt dirty. They went above and beyond to salvage our date night.

Randy Smith

They had the parts in stock that I went in for and they had a $7 rebate on a $11 item that I needed also. I would consider that a bonus.

JEFFREY JONES

Convenient locations but under staffed and seem employees trying to stock and handle Incoming people sales waiting to be helped More efficiently to help customers and phone ringing non stop loss possibly sales wait time 20 minutes or more results No Sales

Matt B

If you need a part that's not for a specific vehicle or one that's not in their system they dont have a good way to look it up. However when I stopped in to use the free vehicle code reader they were super helpful.

Daniel Douglas

Store layout and product stock was pretty much what you'd expect from AutoZone. Customer service was okay, the register lines moved well enough.

Deborah Reeder

Staff is courteous and polite Charlie the great depth to help me find the part I needed thank you again Charlie for your patience

G Impala

Great customer service and patient. I'm paralyzed and can be a lil cranky they were nice and did the job well

Amos Page

Excellent service, Really knowledgeable staff I highly recommend this shop! They have helped to keep my vehicle alive!

Sierra Sobel-Smith

Huge shout out to Marvett for helping me start to finish and saving my life. Really appreciate the amazing customer service!

William W

Great sales staff, helped me pick out light bulbs for my Silverado and seem quite knowledgeable.

Eric Mallory

Great staff helps as best as they can

RYAN PACIL

Jordan R. Very helpful. Excellent Custumer Representative. 10 Starz

Jeremy Starrett (Yuck Fou)

they have great customer services but most expensive around

Kelsey Hodnefield

Staff are friendly, selection of parts is good. I will definitely return to this AutoZone location for most of my auto parts needs.

Robert Angasan

Customer service is great...especially when one of them eas changing an air filter for a customer...

Thumpy MORRILL

Love the friendly people

Billy Macon

Big Marvett knows his stuff and was very helpful.ask for marv

Eligah Christian

Takes awesome care of community service veterans

rcb randon

Pretty good store

Thomas Simmonds III

There's 1 worker that seems uptight to certain people, other than that AutoZone will try and help you find what you need.

Jose Nanez

very good workers... this guy Steve helped me out a lot!!! best place

Kelci Neal

Open later in the evening for convenience and helpful employees!

kurt cater

Quick and efficient, the staff is very knowledgeable and friendly plus they have a large variety of parts at a good price.

Joseph Whitcomb

My favorite place to shop for my cars. And the Employees are always helpful.

K Sae

Good. Bought a tool that didnt work out and was able to return it with no hassle.

Monica Trickey

Very knowledgeable staff and super happy to help you! ⭐⭐⭐⭐⭐

Tonchee Michelle Lonewolf

Great one on one care

Tina Faye Parchman

Helpful and knowledgeable staff. Honors warranty.

Randy Giddings

Autozone has to be my favorite place to shop for parts. Spend $20 5 times get $20 free to spend. Awesome

Terrel Moore

Had to return some parts and had no problem

Josh Mease

Decent customer service. We'll see how long the alternator lasts

bernard sullivan

One of the best auto parts in town best prices for sure

Amanda Lucht-Watts

Very helpful staff. Was in and out quickly

Linda W

Inexpensive most of the time and open late. Great for those quick stops.

josh stewart

Staff was helpful, friendly and courteous.

Pete AKsnowman

You can always count on excellent service especially from Cory

Tom Simes

This AutoZone in particular is consistently well stocked and the staff is great!

Carrington Statler

Auto one parts suck so yeah people are good

Jose Brito

Above and beyond with their quality of service

Thomas Thomason

The sales associate went above and beyond to make sure I left with the right parts I needed

Mary McLinn

Always have what i need and they remember me and what im working on

Dorcas Velez

The lady, who, taking care, me with my car. Are very sweet, nice, and professional.

Sharon Anderson

Very helpful and great customer service

willis tapscott

Good staff, service excellent, great prices.

Robert Grady

There very helpful and know alot about vehicles

Tara Carter

Friendly staff. Convenient location. Open late.

SEAN Zinda

The people there were very friendly and helped me get what I needed

Robert Reekie

They showed me what I needed and it worked very well

Steven Million

Good store didn't have what I needed

Leon “Mike” Bridges

Great customer service and attention today.

Mike Nylund

Nice place, employees seem to care and have fun.

Michelle Nicole

Very helpful and the manager was super friendly!

CJ S

Easy to find items and great customer service

Dessa “Dreamer” Dickerson

Awesome store with helpful employees!

Gary Peltola

Decent prices, staff very helpful

Teeven Lee

Excellent auto parts store?

Dave Reid

Best autozone location in anchorage. Most parts are at thus location.

Colin Rastall

Good Service always have a good supply

Jasmine Davis

Had computer signals tested for free and was given a a paper with results.

Thomas Gregory

Great Rewards Program and 10% Military Discount

Josh Davisson

Very helpful staff, many products!

Elizabeth Sherlock

Exceptional service and reasonably priced! Thank you.

Thomas Tunnell

Staff really helped me find what I needed.

Jeffrey Davis

They have car parts. Friendly knowledgeable

Allen Cole

They are friendly and do the extra mile to help you

Jeff Grace

Great service and great deals!

Jason Smith

Awesome parts and great rewards system

Detrick Whitten

They help out a lot if you need something done.

jose nanez

great employees and they have it all

Todd Cogan

The guys here were super helpful.

Scott Martin

The staff was very knowledgeable and very helpful

Gene Garrett

Great place to shop for auto supplies

George Makris

Friendly fast and courteous

Gloria Kernan

Very informative and answered questions all the time.

Joe Stout

Look online first, often they have digital coupons.

Bernard Sullivan

Best prices in town, Thank you.

Yoon Lee

Nice place for auto parts.

Terry Sievers

Always very helpful and knowledgeable

Aaron Nicholson

Found exactly what I needed quick in-and-out

Tommy Stanford

Not bad nice employees

AkRaven 907

Great service, friendly, helpful!

Henry Roman

Good place for anything automotive.

Bendik ban jr

Great customer service

Craig Kingsbury

Ok store decent selection

Rhys Robinette

Very helpful & organized.

Ryan Worby

Great staff, very helpful

Robert Savello

It's AutoZone. You can get parts here. So there's that.

Robert Piekarski

Auto parts store. Quicking it out.

Michael Greggs

Very helpful and knowledgeable.

JAMES HANKINS

Excellent customer service

Robyn White

Convenient, helpful, lots of product.

Dave Vought II

Very helpful staff

Rares Adrian Minea

Good customer service

Aaron Green

They had exactly what I was looking for

Ward Lane

Very friendly staff

James Wilson

Very friendly and helpful

DONAT DONI

Way to go very helpful

Martin Padilla (Marty)

I have a problem with the my car, I go to the Zone

Andrew Craig Simpson

Had what I wanted and needed

Ivan Selman

Great help

Fabian Lopez

Awesome staff there

Clayton Vogel

My go to auto parts dealer.

Jack

Very helpful staff

Adam Montuoro

One of the better ones in town

Matthew Amundsen

Helpful knowledgeable staff

MONICA VASQUEZ

Everything you would ever need

GODRUS INC FOUNDER

Low price parts

Lost Cause 907

Great service !

Troy Ifill

Great workers

Lori Lynn

Old Seward Tank is the best

Desiree Cameron

Well knowledgeable people

AK PikeSlayer

Awesome staff

David Hembree

Always the best

Rob W

Knowledgeable staff!

West tv

Was good and fast

Pete Stephan

Excellent service

rob beans

Good service!

David Eibeck

Organized and courteous

YB H

Good

Ryan Parton

Ok place for parts

Isaac Shepard

Good

Kevin Vakalis

Helpful staff.

Chris Tadda

Nice

Suzie

Great

Evgeny Ranauneut

Good price

Mike Morgan

Come on, it's Autozone.

Jeremy L. Garcia

Autos , Zones , you name it😎👍! …

Paul Clark

Pretty average

paul netzel

Get in the zone auto zone!

Alexis Recinos.G

Gucci

Pablo

Fun to shop

Dominique Bowen

Good place

Randy Houser

Had what I needed

David Fuller

What i needed

Mr Edge

Like most companies post covid, Understaffed and untrained. While there, I find employees that do not wish to be there and it shows in their attitudes and the way they treat their customers.

Felipe Marrel

(Translation) Better efficiency,, all day for my vehicle ,. Excellent staff with profession and good service. (Original) Mejor eficiencia , , todo al día para ami vehículo,. Excelente personal con profesión y buen servicio.

Rogelio Velasquez

(Translation) Excellent atention (Original) Muy Buena atencion

E H.

Ali Alsaadi

Zhenhua Sun

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