Reviews of One Stop Automotive and Tires. (Auto Repair Shop) in Alexandria (Virginia).
One Stop Automotive and Tires
1515 Columbia Pike, Arlington, VA 22204, United States
Description
Information of One Stop Automotive and Tires, Auto repair shop in Alexandria (Virginia)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of One Stop Automotive and Tires
Sunday
Closed
Monday
9 am–7 pm
Tuesday
9 am–7 pm
Wednesday
9 am–7 pm
Thursday
9 am–7 pm
Friday
9 am–7 pm
Saturday
9 am–7 pm
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Reviews of One Stop Automotive and Tires
Mauricio Garcia
Was looking around for a reliable shop to replace the rims on my Model Y. Keeping the tires of the 19” Gemini’s but mount and balance on new set of rims.
I luckily found this place. Super stand up dudes. The owner, Rafael took good care of me. They were quick and did a really clean job, rims look great and perfectly mounted. They even helped me pack up the old ones.
Highly recommended spot. Won’t be going anywhere else.
Jason Villatoro
Great customer service. The owner Rafael and manager Johana both answered all my questions before I arrived, upon arrival they were very friendly and helpful. I drove away with fresh tires and peace of mind at a very affordable price! Also! You get a referral to FELIX AUTO SERVICE for a discounted alignment! Just great all around!
lil Knot kingprince
Great service and very friendly. I came in to get my back tire plugged and tires and rotated at the same time without an appointment. The turn around time was quick, I was in and out. I would highly recommend anyone stopping by for any tire service issues. They also offer other services as well.
Puneet Bhatia
There is a reason One Stop Auto has 5 Stars! Brought in my vehicle cause I had a nail in my run flat. Unfortunately I learned that a run flat cannot be repaired and thought I would have to buy a new tire. Rafael took a look and saw that the nail hadn't gone through. He pulled the nail out and one minute later I was on my way. Great, honest service! Thanks for saving me some money and not being ripped off by the dealer who would have just changed the tire!
Tory Taylor
Wonderful place, took fix a tire that was brand new that everyone said couldn't be fixed. These guys saved me soo much money. These people are amazing! Friendly & Fast service..this place deserve 10 stars 🌟. You need a mechanic or tire shop in Arlington this is the place. …
Shaoyi Che
Had two flat tires on my Tesla and towed it here. This business appears to be a local family run business, and they went above and beyond to help me. Warm, professional and honest service! Will definitely come back for any automotive needs.
Lisa K
This place is amazing!! We needed a new set of run stop flat tires to be special ordered, and the shop was able to get them in 2 days!! The installation only took an hour, the service included tire rim shine, and the team was extremely helpful -- even reset our oil light!! Fantastic, honest, and speedy service. Will be returning!!
Arman Panah
Without a doubt the best mechanic I’ve ever been to. I wasn’t even here for more than 3 minutes and got my tire replaced! After sitting at Costco for 3 1/2 hours just for them to say they were out of stock and a 5 business day wait. I called one stop and within 10 minutes of my call my tires were replaced! And for way cheaper than Costco! You can tell they take pride in their business.
Misty Benson
I chose this auto shop based on reviews and proximity to my house and I’m glad I did. Had tires and brakes replaced two years ago after getting a lower quote than two other stations. Today I took my car back for a replacement headlight and a 60,000 mile check up. Rafael was honest when letting me know what he thought should be done and did not try to upsell me on a bunch of costly fluid flushes. He treated me like an old friend and offered future cabin filter replacements at no charge beyond the filter, something another shop would charge $45 to do. Fast, reliable, trustworthy and friendly service at a fair price. I’m a repeat customer for sure.
Dylan Fleming
Rafael and his team were excellent - drove up with my car making a horrible noise and within seconds they had my car on the lift for inspection. Thankfully it was only a stick lodged underneath my car but Rafael and his team also checked my tire pressure and filled them up for me. All of this was free of charge and took under 10 minutes. Will definitely be coming here in the future for all my car and tire needs. Thanks Rafael!
Brian Booth
Went in to get muffler checked because I noticed it was leaking more water than what I was used to seeing. They explained to me exactly what my out of state mechanic father of 40+ years exp had explained and recommended that I do not change anything because it honestly didn't need it free of charge. Honest, polite, and informative. No BS. Will use this shop for any auto issues that arise in the future. Very satisfied with my experience!
Andrew Defler
Awesome team! Rafael went above and beyond to find a match for the rest of my tires (all being only three months old). All searches were coming up out of stock due to supply chain issues following the pandemic. He kept searching and finally found one. The tire was replaced and back to me in minimal time without having to replace all four tires. Rafael, Johana, and the team are great. I absolutely recommend One Stop Automotive & Tires.
Madison Lamp
The service here is so quick! I show up at 5:00 pm to get two tires and I leave by 5:30 with two new tires installed and old ones thrown away. Compared to Costco where it somehow takes them 2-3 hours, this is a much better option in my opinion. Very easy people to work with. I recommend one stop to all.
A Weihmann
Had a great experience with Rafael and his team! They quickly checked my tire, found a nail, and had it plugged in no time. Literally took only minutes!
It’s so great to have family businesses like this in the community. Thanks for everything!
Donald Richardson
Rafael, Joanna, and their team are phenomenal !!! They are not just great mechanics but they're great people! They do excellent work on my car, they give me reminders and advice on how to keep my car up and running which I definitely need because they know I love my car. Everyone in the DMV needs to take their cars to them, you won't be disappointed!
S S
I had a tire going flat because of a nail, and I called One Stop to see if they had
availability. They did, and I am so glad! They were fast, efficient, super nice, and the team worked in the pouring rain to replace my tire. Their price was comparable to Costco, which is nearby. I originally took my car to Costco, who didn’t have the tire in stock and wanted to replace all 4 of my tires. I’ll come back to One Stop anytime I need service for my car.
Noah Stevens
I’ve been to One Stop multiple times since moving to the area, and it is best auto repair/maintenance business I have ever used. I will only go back here for any future car needs. The management is kind and trustworthy, and service is quick and affordable. I highly recommend!
Rob Mills
Got a screw in a brand new tire on my Tesla. Brought it here, they had the pucks for the jack, lifted it up, and had me on my way in about 15 minutes for a very fair price. I'll be back when I need more service.
Axel Spaeh
Rafael is a life saver. I blew out a tire near the shop and he ran down the street to stop me and help me prevent further damage. The tires I purchased in replacement were reasonably priced and I was on my way in only 20 minutes. What started as a nightmare turned into a dream thanks to One Stop Automotive and Tires.
Hannah Peterson
A big thank you to the crew at One Stop Automotive & Tires for saving the day last minute on a Friday! The service was quick, friendly and professional. Highly recommend their services!
Takapi
The best in the town!!
They fixed air leaking on tire for me. While they are fixing it I was served a cup of coffee. But guess what? They did so swiftly I couldn’t even finish my coffee!! And only charged me 20 bucks. Incredible experience!!
Lincoln Davidson
I have gone to One Stop numerous times for oil changes, tire rotations, and other routine maintenance and have always left extremely satisfied. The folks there are friendly, the work is done quickly and well, and they communicate clearly about the work done.
Mitchell Houston
I was in D.C. for the weekend and had a flat tire. I called One Stop on a Saturday morning and he said come on by! 15 minutes and a tire plug, my weekend was saved. Had a safe trip home to North Carolina. Thanks a lot!
Marvin Andres
We were about to leave to New York, until we ran over a curb and a tire slashed. Devastated and hopeless my brother was on his birthday, we prayed to receive a blessing from the skies. And it came. The men gave us the tools to replace our tires, and out of the kindness of their heart, also the services of “Super Carlitos.” We brought him to the scene, helped us insert the temporary tire, and drove us to the business. They gave us a brand new tire, sweets, and fairly priced. These kind men saved our trip and we’ll always be in their debt.
Emily Ly
No frills or salespeople here. Drove right over and I was greeted by several people along with Rafael, the owner. I desperately needed 2 front tires, and they agreed. Nobody tried to upsell me to get the 2 other tires done. I was in and out in about 45 minutes even though 6 cars had pulled up to get worked on as well.
The tires I got installed were USA manufactured. It came with a 2 year warranty if anything happens. The tires took about 25 minutes to be installed.
I also got a full synthetic oil change and it took about 20 minutes to get done.
While waiting Rafael checked on me few times asking if I would like any water, tea, or Gatorade. He also asked if I wanted to sit in an area with AC but it was a nice day and it was interesting watching the guys work on all the different cars.
All the staff speak Spanish. Rafael and three other gentleman spoke English as well.
This place is tiny and hidden behind the Liberty gas station. Overall great experience, genuine people, and reasonable prices.
leon Dmello
Rafael is someone with a big heart and he will go out of his way to make sure you that car service is an experience a person wouldn't dread but enjoy. Thank you Rafael, I will be coming in again for my car.
Charaf Tazi
Great customer service! Raphael gave me The best customer service and Thr best price . I highly recommend them .
William Badey
Had a leak, they got me the new tire within 2 days. Came to my house to fill the tire to get to the shop and it was done. Very easy and affordable. Tentative and professional staff!!!
Nathan Nahikian
Raphael is the best. Not another more knowledgeable tire guy I can think of. Certainly not another that is as helpful or cares as much about his clients. He even hooked me up with some great used tires for my girls playground project.
Raphael and his crew continue to be consistently awesome. At the new location off Columbia Pike they have even more room and offer even more services . Complete car care. Just had a new set of tires at Raphaels recommendation(last ones he picked got me 60000 plus miles of amazing traction). Getting new brakes put on tomorrow.
You won’t regret stopping by. You can wait all day at Costco and get shoddy service and time degraded tires or get a better price, better service, better tire in less time at One Stop on Columbia Pike.
Kurtis C. Oakley CPT, MS, BSMT
The kind of family quality and service you'd hope to receive! The owner went above and beyond to assist me, locating rare tires i needed for my MX and was kind enough to clean and shine all my tires at no cost!
Highly recommend One Stop Automotive and tires. They're Tesla friendly, COVID19 guidance approved, and their quality & customer service is absolutely stellar!
Odinga Neverson
I have been in VA for a little over a year now and one of my biggest issues was finding a mechanic that was trustworthy and reliable. A mechanic like the one I had in the past; not in it for the money, but to actually provide help where help is needed. I first went to One Stop Auto for a tire. Even with that service I shopped around a bit first. A shop I went to the owner brushed me off while sitting in his office saying well we’re busy now, so come back later. Busy I can understand, but the way you deliver information has such a huge impact on the energy you give off. He never even took the time to acknowledge me for 5 minutes. Then I ended up at One Stop Auto, and let me tell you immediately my spirit took to this team; the energy was amazing! Everyone is kind, helpful, friendly and professional. Rafael and his team are now the only ones I take my vehicle to. They have worked and resolved three separate issues I’ve had with my vehicle within the last year I’ve been here. Rafael takes his time to provide you with an honest assessment, and he shows you first hand what is what. If you are looking for the best auto shop in town, do yourself the favor and take your vehicle to ONE STOP AUTOMOTIVE and TIRES , you won’t regret it!!
Mary Smaragdis
Simply outstanding. I had hit a curb and had a welt on my front tire the side of an orange. Rafael told me that because of the wear on the front tires, my best bet was to replace them both. He gave me the very best price possible. (and I know because I've purchased plenty of tires for this car, which eats them up) While waiting for the job to get done, we walked across the street for an ice cream cone. By the time we back, car was ready and one of Rafael's employees was polishing the back tires. Rafael told me he wanted the back tires to look as shiny and new on my car as the front ones did. This business is outstanding. You get extremely great service and quality products from an incredibly honest and hard-working proprietor. BONUS: My car had been making a miserable noise every time you turned on the AC. This has been going on for many, many months but the cost of fixing a blower motor had me in avoidance and I didn't even want to take it in. Rafael told me he'd take a look. HE FIXED IT! He told me it was a simple thing and that he just went ahead and fixed it for me. He showed me what to do in case the noise came back. Rafael spared me from a significant repair cost by making a simple fix and resolving my issue. He DID NOT CHARGE ME anything for this. I went into One Stop to resolve a tire issue, and Rafael also resolved an issue with the car that had been plaguing me for months! I have nothing but the highest regard for this business! Strongly recommend.
Angela Harley
My tire had a slow leak and I was so anxious about finding a place to repair it without recommending new tires. I made the best decision coming here today. Immediate service, honest employees, quality work, and reasonable prices. Highly recommended. Thank you so much! Will definitely return for other auto services in the future.
Shane Jones
As someone who knows very little about cars, I've always had issues trusting auto shops. I've been to One Stop three times now and I can confidently say they've completely earned my trust and recommendation
Rafael and Johana are not only prompt, kind, and knowledgeable, they are also transparent and not just trying to make a quick buck. I brought in an inspection from a dealership that said my car needed over $700 in repairs. One Stop took a look and let me know that none of that work was needed- and didn't even charge me for the labor to look into it! I also got an oil change with them that was quick and far cheaper than chains like Jiffy Lube. Can't recommend this business enough!
Leidy Cole
Dealing with an unexpected flat tire is always frustrating. Thank goodness we found Automotive & Tires, from start to finish service was courteous, quick, thorough and reasonably price.
They note any issues they may find without trying to upsell, which is a relief. I highly recommend them to anyone.
David Quezada
This place is absolutely fantastic. My car needs really big tires and most places don't have them in stock, so they usually need to be ordered and I would have to wait about 3-4 days. I called One Stop at 5pm on a Friday to see if they happen to have my tires. They told me they could have them in the shop and ready to be put on my car by noon the next day. I've never heard of a shop being able to get these kinds of tires in 12 hours, on the weekend nonetheless!! My tires were replaced with no hassle and I was in and out in less than 20 minutes. From this point forward, I will exclusively be going to One Stop Automotive as much as I can!!
Nicolette Gerald
NOVA community - THIS is the place to get your car fixed. As a young woman, I'm always hesitant to try a new mechanic, but this local shop makes me feel comfortable and provides quality service. They have given me a new set of tires for a fair price and had my car ready to go in under 45 minutes, cleaned a nest out of my air filter, replaced my oil, and flushed the coolant (all over the past year or so). They never tack on a charge (like the big dealerships do). I've always been so happy when picking up my car. You can tell them put a lot of care into making sure everything is done right, they are SO kind, and their prices and speed are unbeatable. I highly suggest to anyone in the area!
Ryan Streeter
Had a tire with less than 4K miles on it catch a bolt while driving and it resulted in a flat. Went to One Stop Automotive and Tires first thing in the morning and they replaced the spare, repaired the tire, and had me on my way in ~15min.
Nothing but positive experiences with each of the staff.
Would highly recommend this place if you need some work on a repairable tire.
Anna Dietderich
THe BEST!!!! As a young women who doesn’t know much about cars who is new to the area, I came here after reading the reviews and now it’s my go-to. Raphael and his daughter are amazing, they are really honest people and do amazing work. I’ve always had my work done same day if I bring my car in the morning and really trust Raphael’s opinion!
Don’t hesitate - make this your go-to!
Amanda Coleman
The absolute best customer service! They truly care for their customers and cars. As a Jeep owner, I only take my Jeep to select mechanics, and One Stop is the only place in Arlington that I trust. Highly recommend!
Joseph Brogren
Great work delivered on time and a great price. I dropped off in the morning, walked to work, and my car was ready to go at the end of the day. I will be returning for future business.
Catherine Theisen
I have come to One Stop twice now in the past few months to have tire punctures repaired. The people are so, so kind and friendly, and they did the job in minutes. And, the price can’t be beat! I highly recommend One Stop.
Shon
We just moved into the area and had to get our car safety checked. The original place that did our check quoted some higher prices to get our fog lights replaced and headlights polished, the two things keeping us from passing the check. After a little online research we found One Stop Automotive had some good reviews, so went to talk with them. Rafael, the owner, greeted us as we stepped out of the car and sat down and went through various options with us. We really liked him and decided to try the place out. When I dropped the car off I decided to walk back to our place as it was pretty close by....Rafael offered me water and sunscreen, which I found to be super considerate. The work itself was done both fast and well. The final cost to us was very reasonable and overall we are super satisfied with his service! He will be our new local shop :3
Silvana Arellano
I didn’t have an appointment and needed a small repair. The owner Rafael and Will went above and beyond to help me in less than 15 minutes. Wonderful customer service. I will keep coming back! Thank you!
Nicholas Cassano
Would highly recommend going here for all your cars needs! A couple months ago I had a battery issue and needed a replacement. They lended me a jumper pack so that I could drive my car to the shop. Within hours, my car was up and running with a new battery. It was fairly priced and I felt taken care of. I am glad to report I have found my go to auto shop for this area!
Frank Marq
Great customer service!
My BMW 645ci needed tires replaced and Within 24hrs they ordered/installed my new tires and back on the road!
I highly recommend ONE STOP Automotive &Tires for all your tire need, thank you!
Siran He
I'm impressed by the efficiency of Mr. Lee and the team (Joana was the one I interacted with). I went in thinking I might need a full tune-up, but they checked my car very quickly and told me I just needed oil change. They did not try to get me to do extra stuff like a place I used before. The whole process took <45 minutes. Everyone was polite and respectful. Highly recommend!
Trisha&Cortney Conn
This is an amazing place I was staying out of town got a flat tire. I arrived here first thing in the morning they immediately changed and fix the tire so I could get back on the road. Definitely a five star business and what would recommend coming here!!!! Literally had my tire replaced within 10 minutes
Robert Partington
Raphael and his team are true professionals and their customer service is TOP NOTCH! He was able to get my tires and install them within a day. One Stop is now my go-to place for all my tire needs! Thanks!
Erin Bader
It's always difficult to find a trust-worthy place for car repairs and care especially after moving to a new city. I am so happy that I found One Stop Automotive and Tires through research. I had a nail in my tire and took it to one place who said it was not able to be repaired/patched. They were eager to sell new tires clearly. We took it to One Stop and Rafael pulled the nail which was really short and luckily had caused no damage to the tire. This is how you know you found a great business. We will of course return when the need arises and recommend this place to everyone reading.
Nick Clemens
Great work - honest and friendly staff - fair prices! The owner Rafael took great care of me and my car (oil change and tires). Everyone here really appreciates the customers, and they do excellent work at an unbeatable price! I've gone here several times, and I wasn't even charged for labor during my most recent visit. I trust One Stop for all my car needs - you should too!
Frank Tomaino
On (5/30) after poor service from a big name auto repair shop, I was looking for a shop that could repair my flat tire without being "sold" or lied too. Today (5/31) I had found One Stop Automotive and Tires online. I showed up as a walk in and was immediately greeted by the owner, Rafael. He listened and quickly pulled my car into an available bay. My flat was repaired by his team and I was on my way in less than 15 minutes! Not only was my flat repaired, but they had replaced my missing valve stem caps the previous shop had lost. Rafael and his team did things the RIGHT way and I would definitely recommend One Stop Automotive and Tires as honest mechanics.
Alicia Boyer
I went to One Stop Automotive and Tire this morning for a tire repair. There was a screw in the tire and it had went completely flat. The gentlemen at the shop repaired the tire, placed it back on and put the spare back in less than 20 minutes. Extremely professional and quick. Their prices are the best I have seen in this area and they do quality work. I will definitely be back again.
Joseph Chavira
Dedicated to providing excellent service, the expertise and professionalism of One Stop Automotive & Tires was impressive. Their team's efforts clarify why I was referred to One Stop Automotive & Tires in the first place. I will definitely spread this positive interaction amongst my friends, and peers.
My services included:
-Next day delivery of four new Continental tires.
-Immediate notification of product arrival.
-Immediate action taken to install/balance new tires.
-Installation took ~30-45 minutes.
-Cleaned and shined new tires.
-Disposal of old tires.
Andrea
We stopped at “One stop” because we needed a emergecy tire replacement, we didn’t only find what we were looking for, Rafael gave us an amazing price for 4 tires, his whole team was very efficent and friendly. Rafael went even beyond and also checked my car for another issue it had, he made us feel very comfortable, we were extremely please with their service.
William Badie
Wow! Really people, you have to get your car serviced here this place may not look like much but they are honest and very well priced ...heck now-a-days when business are doing everything they can to make money ....this place stays true to there customers "OnStar" kept sending me warnings about a tire rotation and these people checked out every inch of my tires and all the fluids and gave me indication on what to look for in the nr future. All at no charge they have done work on my SUV before and I have been happy ever since
Matías Averbuj
I have now been taking my Audi and Volvo cars to Rafael, his daughter and the rest of their team for quite some time. It is very hard to find a shop that delivers at 100% every single time, but One Stop Auto is it! They are knowledgeable, honest and always willing to go the extra step to make sure you are pleased with their service. They also honor their warranties as once a new set of breaks they installed started making noises after a couple of months and no questions asked they replaced them at no cost. I am one that looks for best pricing, and their pricing has always been, maybe not the cheapest, but very competitive and worth every pennie. If I were you I would not think it twice. Good luck!
Vivek V
This place is absolutely awesome. I had to get my tires replaced that too on a Friday evening. Raphael and his crew were super nice and were able to accommodate me right before they closed. They did a fantastic job and were super quick. I was recommended this place by a friend and I'm glad I drove here all the way from Reston. It was 100% worth it. To add to this Raphael works and interacts with everyone with such a big smile on his face! I'd recommend them to everyone going forward!
Gloria Cannon
Amazing people, super fast and good quality tires. They stayed late for me to put my tire on the rim after I got a flat tire. Very nice and much appreciated!
Nicolas
I visited this shop once about six months ago because I had a noticed a screw in my tire. Rafael took a look at it, let me know that because of the thick tread on my truck, it shouldn’t be hard to pull it out and it wouldn’t leak, so he pulled it out on the spot and he was absolutely right. I tried to pay him for his time, but he insisted it wasn’t need.
Today, I was in the area and needed a simple oil change for my truck. Stopped by and saw Rafael again and was out and back on the road in less than 30 minutes at a very fair price. Awesome shop with honest and hard working people!
Ginette Eldredge
Great service and extremely professional. After reading the reviews I decided to stop by when I realized my rear front tire had a nail. I was not disappointed. Rafael explained my options and was very thorough on why one was better than the other. Many places just want to sell you a new tire instead of fixing the problem. Extremely happy with the service and pricing. Moreover, I was happy to support a local business. From now on, this is going to be my go to place to solve my car problems. Thank you Rafael, Johana and Carlos.
Chelsea
Best. Car. Service. Ever. I’ve been working 70 hour weeks and my time to do anything is very limited. My job requires sometimes driving 35+ miles a day so when my check engine light came on I got super anxious. I called immediately and the manager, Joanna answered. She said by the time my shift ended they would be closed. They offered me an appointment in a few days. I thanked them and explained my situation and she said “hold on”. A few minutes later, Johana came back and said the mechanic Mr. Lee would stay until I got off. He ended up staying almost a hour after his shift ended to fix my car and the staff of the place stayed late as well. They were so kind, honest and didn't up charge me or try to sell me anything. Best service I have ever received. They are honest, upfront, empathetic and genuinely awesome people. I’m a customer for life.
Brice Alexander
First let me say that the customer service at One Stop is fantastic! Rafael and Johana run an excellent business and both went out of their way to ensure I had a pleasant experience and was knowledgeable about my replacement tire choices. The entire staff were all extremely helpful, professional and preformed my service very quickly. Not only did I have a great experience from a customer service stand-point; the prices were significantly cheaper than what the dealership quoted for tires. I highly recommend this place to anyone needing service on their vehicle. I will definitely be back!
Colin O'Donnell
I am SO happy I found this place. I popped a tire late Friday afternoon and gave One Stop a call based on the glowing reviews. Johana and Rafael were extremely accommodating even though it was late on a Friday and I had no appointment. Once I arrived they immediately met me outside and we started to investigate the conditions of my tires. Unlike other car places, I felt at ease when discussing options. We ordered 4 new tires, which were going to come the next day. In order to get me home safe that night, Rafael was open to putting a used tire on my car instead of the donut. Incredible!! I came back the next day, and they were having a mini grill-out and offered me free food. By the time I was fueled up, my car was ready to go. They even changed a brake light for free!!! This is the place to go. Seriously, a family owned business who cares about the customers. I will never go anywhere else. Thank you!!
Matt Madigan
Rafael and the team provided excellent and fast service. I did the research, used their website and called with the tires I wanted. The next day they had the tires, and installed them quickly and at a good price.
4 weeks later we got a screw in the tire and I brought it in and they very quickly made the repair for free and with a smile.
I'll be back for the customer service and great team.
Greg Davis
Rafael and One Stop Automotive are the real deal. Rafael and everyone there were down to earth and eager to help. I came to Rafael after a friend recommended his shop (following a less pleasant experience at another shop in the area). My car now runs like it should! Highly recommended.
Haein Kim (Autumn)
Visit this autoshop if you want an EXQUISITE service with an HONEST price!! I do not know anything about cars or autoshops, but I got in an accident and had to find an autoshop near ASAP and I am so glad I went to One Autoshop. Their service was top tier but their prices were so honest. Everyone was super nice and pleasant as well (: They can expect me as their new regular !!
Caylin Rathburn-Smith
Wonderful business run by wonderful people! The owner handled every step of the process with integrity and kindness. Repairs were made in a timely manner, for a good price.
Shelley Waite
Fast, great workmanship, such a surprising bright spot! Raphael will work to make sure his customers leave happy. Even shiny tires. The people who work there are friendly and conscientious and really seem to enjoy what they do and where they work. Definitely will put this shop on speed dial!
Dave Lopez
This is one of the most reliable, trustworthy, dependable auto repair shops in the DMV. The location of the shop is ideal - about 100 yards down the road from the Air Force Memorial, right next to a bus stop serving the Columbia Pike 16 bus that links you to Pentagon City Metro. Rafael is a true professional. I have brought in my car (2004 BMW with 226K miles) three times to his shop over the past five years, and every time the experience has been exceptional. I have had my tires replaced, my window repaired, and my headlights polished so they could be brighter. When you bring the car, Rafael or his mechanics hear you explain the issue. Then they look-over your car with you there just to see if the issue is easy to understand. If the issue requires a new part, Rafael immediately gets on the phone to ask around different vendors for the part and within a few minutes, he offers several options for you to consider. If the issue is more complex, and you have to leave the car in the shop, Rafael will call you as soon as possible to explain what they found. He is honest and tells you exactly what is wrong with the car - no exaggerated doom and gloom, but not a rosy picture either if there is really something wrong. He tells you the truth and offers reasonable options on how to fix the problem. He will help you make a decision by explaining in his view, each consequence of each option. But once you give him guidance on how to proceed, that's it. His mechanics fix the vehicle ASAP. No issues, no judgments, no excuses. Just the truth. I highly recommend this shop for any and all repairs because you can rest assured that the diagnostics and options you get are based on honesty and the prices will be fair and reasonable. Every time I have left the shop with my car repaired, I have felt confident that I got a fair price and that the problem was resolved.
Julia Hecht
Great experience here! I just moved to DC. I saw that One Stop had good reviews, so I took a chance and brought my car in to fix my window that wouldn’t roll up. Rafael took a look at it that day, and had it fixed by the next day. Very friendly and fast service!
Fergus O'Brien
The new location is more central/accessible and closer to dc which is great for me so I'm giving them a much deserved second review -- I have tried a bunch of places for various jobs over the yrs but if there is one operator I will keep coming back to (thx to a more convenient location/consistently good service) it's these lovely folks for their friendly smiles (especially the boss's daughter), fast turnaround times, reasonable pricing, and work quality. This time one of my tires (they switched out the wheels for me a month ago) was losing air and it turned out to be a tire pressure monitor (BMW) which they fixed/tightened at no charge. For me 'trust' is a central issue when it comes to this line of work and these guys are clearly out to take care of their customers and grow their business and as an owner operator of a small real estate business I'm happy to do my part to help. The owner, who is lovely, also put me in touch with a colleague at an body shop in Old Town to realign my bumper which had come off on one side (had gotten snagged on one of those flexible parking poles) and needed to be reattached with the right tool which I didn't have. Granted it was a small 5 minute job but I'm guessing they didn't charge me because the referring party (one stop) appreciated my business. Thank you!
Ser San
Refael, the shop owner and manager, is an honest, outstanding professional who serves his clients needs with the utmost care. I went to his shop today after a fraudulent state inspection at a Virginia Tire & Auto in Tysons, in which they purported to detect a steering issue which they subsequently quoted me $300 to "fix" in order to pass it. I had the car double-checked by Rafael, and he showed me how VT&A had intentionally loosened a steering bolt--endangering me and my family--in order to make a buck. Rafael had his team check everything to show no issue whatsoever, and simply tightened the bolt they had loosened, at a minimal charge. Needless to say, I'm suing VT&A, and will be going back to One Stop Automotive and Tires for every car need I may have going forward, and so should you. Highly recommended.
Alban Howorth
Looking at other reviews, I shouldn’t have been surprised by how great this place is! Came to here after having the same issue with an old Prius being “fixed” at two previous places and Rafael got is sorted first time round. He was brilliant! He took the time to explain exactly what he thought the issue was and how to fix it and never once was he trying to sell me or do extra work.
I ended up asking him to replace a tire as well and while we waited he made sure I was comfortable, even inviting me and my dog inside to wait when it started raining. By far the best experience I’ve ever had at any sort of car repair shop and will be coming back anytime anything is wrong!
Sarah Stubbs
I came to One Stop with an emergency need for new tires since one of mine had blown out and the others were old. Rafael was extremely professional and kind, and the shop immediately took my car and changed out for new tires in just 30-40 minutes. The price was incredible for the high quality of service I received: not only did they work quickly, they also ensured all the tires AND my donut all had enough air pressure and answered all my questions. I had a great experience at this place and will definitely come back in the future for all tire needs.
Aaron Patterson
One stop is fast and reasonably priced. Changed all four tires in less than 30 min.
Kenneth Depew
It's hard to find a good mechanic you can trust. I'm glad to say I've found one here at One Stop.
Every time I've taken my vehicle in, whether for an oil change or something more, service has been prompt and there have never been any of those ominous 'while I was working on your car I noticed' recommendations that cost a few hundred dollars.
Great service, quick, and professional.
Maxime E.
About a week ago, my right front tire went out. After receiving quotes from several shops in the area, I decided to call One Stop Auto. Rang several times. No answer. I gave up and told myself I was done for the day.
A few mins later, Raphael had the courtesy to call me back. I was sold. After exchanging pleasantries, he told me he had the tire I was looking for, and gave me a far better deal than the rest of the competition. I decided on the spot to replace both front tires; which was done this past Friday.
Easy location to find; conveniently located not far from the freeway. Professional staff. Treated me with courtesy and respect. Took Raphael and his team < 30 mins to replace both tires. Pretty satisfied with the job performed. I would highly recommend this place.
Will Ellis
Thank you Rafael! We had some serious car trouble on a drive from NYC to DC and wound up at One Stop. He diagnosed the issue quickly, and when he determined he couldn't make the needed repairs the same day, took the time to explain the issue and show us a temporary fix that enabled us to get home that evening as planned. And he didn't charge us a thing. Wish I lived in the area, we would definitely be back.
Jovan Jeter
Rafael and his team were great. I would recommend anyone to take their car here. The work they do is Amazing in the amount of time they do it and the customer service is even better. I definitely found my go to mechanic.
Julia Astudillo
My husband went to get tires done and he has not STOPPED talking about the phenomenal service he had. They were fast, fair, and kind and now I guess I’m doomed to hear about it until one of us dies. Thank you for treating him so well!
Jihane Haddou
If I could give this place more than 5 stars, I would give it infinite stars. Rafael is a life saver. I had a flat tire and a worn out tire. I showed up at his shop around 6:00pm without an appointment or even calling before. Not only he admitted my car instantly, he changed both of my tires very quickly and in a very professional, honest matter. I always fell for that trap of not knowing car stuff since I am a "young female,", so a lot of mechanics took advantage of that before, but Rafael is a sincere, wonderful mechanic. Also, he changed both tires for a very decent, unbeatable price!! I also had other issues with my car and he even referred me to someone who could help me fix my car!
If you're looking for a wonderful, hassle free, positive and caring experience, this is your place. Rafael will take very good care of you. He truly cares about his customers and he treats them like family.
Luke H
Joanna, Rafael, and their team are unmatched. I have had several tire problems recently that required prompt fixes, and they were able to squeeze me in in a very tight window. Prices were fair, customer service was incredible, and speed/quality of care was top notch. They have a new lifelong customer. Thank you!
Anthony Haughton
This shop was able to diagnose AND fix an issue I’ve been dealing with for awhile now in 1 1/2 days. Other places couldn’t even give me an idea of why the steering issues were happening. On top of that, the gentlemen I dealt with was able to get me a great deal on all new tires. I’ll for sure being back if any other issues arise. Great shop. Great people!
Patrick W
Recently moved to the Arlington area and was looking for a tire shop to outfit my Jeep. One Stop was consistently ranked highly on all sites I looked at, so I decided to give them a call. Not only was Joanna incredibly friendly on the phone, but they were able to give me the best installed price in the area, without me having to haggle! The owner Rafael gave me a call later on to confirm my order had been delivered, the same day I placed it, as well as to answer some questions I had about my order. Even though the tires came in so early, they were more than willing to hold on to them until I could get to the shop on the weekend. The whole team was great and friendly, and there was no wait to get started. Very pleased with the product and the service, will definitely return as long as I live in the DMV!
Suad Osman
Honest and trustworthy mechanic and great service. I went to get my tire fixed and he was very thorough and made sure to check the tire pressure for every tire and put air before leaving. Very caring and honest people! Definitely recommend!
Sean
I stumbled across Rafael many years ago when I was looking to buy new tires. All the reviews I read online at the time raved about how great his service is. I quickly found out for myself that all of the positive reviews are spot on. Rafael and his team are all really great people. Super friendly. Do great work. And he’s always been a straight shooter. If your car has an issue, he will tell you exactly what’s going on and what your options are. Getting work done on your car can be stressful. This is especially true when you’re not sure if you’re gonna be taken advantage of. One of the best things about Rafael and his team is that I’ve always felt like I was treated like family rather than just another customer. I refer all my friends and coworkers. Truly the best in the area.
Holley Rosser
It's been a long time since I've walked out of a business so satisfied! Rafael was so great and spent the time and effort to get my new tires and rims put on. He truly went the extra mile and did a lot of research on his own so I got exactly what I needed for my vehicle. I never thought I was being taken advantage of and he completed the work at a very reasonable price and ahead of schedule! He also kept my updated with calls, emails and texts. I HIGHLY recommend this place and I'll be sending my friends here for sure! Thanks again, Rafael!
Jennai Gulezian
As I was making my way home from work, my low tire pressure light came on. It said that my tire pressure was down to 6psi. I remembered that One Stop Automotive and Tires was just down the road and hoping that that I could make it. When I arrived, they were about to close down for the evening. The Manager, Rafael, came out to greet me. I told him that my back tire was basically flat. He said “no problem, we’ll get it fixed.” They proceeded to locate and pull out a drywall screw from my tire. They had the tire patched up and ready to go in 15 minutes. Rafael and his staff were very friendly and knowledgeable. They definitely saved me a lot of time waiting for a tow truck or even worse (broken down on the side of the road or replacing my tires). I appreciate their willingness to help me at the last minute and happily recommend them to others!
Lydia Sun
This is my first google review cuz I normally don’t write one. Joanna is such nice lady who rode along with me to my apt and drove my car to the auto shop; later she drove my car to my apt so I can have my car back. Raphael is a very trustworthy and honest person; he is very knowledgable with cars. I am blessed to have my AC fixed and all four tires replaced by them. My car is fixed the same day at a great price after comparing online with other shops. I would seriously recommend ppl this place if you are in the Arlington area. They are the best!
Zachary Duvall
Rafael told me "I'm not here to get rich, I'm just here to help people and to survive." He also told me that he follows four principles that his mom taught him about business: "Be honest, be loyal to your customers, help everyone, and don't be greedy." I feel comfortable trusting my car to him and his shop, and they do very competent work.
Jason Thompson
Excellent service and affordable prices compared to competitors just down the street. Quick service also, I highly recommend them!
Scotty B
My rear passenger tire died on 395 and I managed to make it to the store 30 minutes before closing. I appreciated that I wasn't rushed out and Rafael gave me honest advice and a great deal. All four of my tires were changed the next day, within an hour. The service was outstanding and honest. I highly recommend this establishment.
Cortney Clarke
100% would recommend to anyone! I had my tires replaced here and the owner made me feel like I was one of his daughters. After learning I was on a cross-country road trip, he showed me how to get my replacement tire out from under my car and even gave me a portable air pump (from his own car) to have. The staff seemed knowledgable and trustworthy.
Patrick Georgi
Got a flat driving over a nasty pothole, made an appointment with Rafael for the next morning and when I showed up was taken care of immediately. While I was the only one getting work done at the time, I was in and out within about 30 minutes. He had a used tire that actually matched the brand and model of my tire that was in a better condition than the other three still on my car. Charged a very reasonable price and was very helpful and friendly the entire time. Highly recommend!!
Alexandra Argote Veliz
Amazing service and great prices! Rafael and his team were very helpful and very kind. I had oil and tire change, all done in less than one hour!
Joanne Garcia
Update: My husband ran into a really bad pothole. A few hours after the car started making weird noises from the tire. I immediately thought of Raphael. I knew he wasn't going to be able to make repairs but at least he can make sure the tire was okay and maybe point me to the repair that needs to be made. In a matter of seconds of me getting to his shop he immediately knew what was wrong, repaired it within minutes even though it was not a part of the warranty on the tires I bought 3 weeks back and most importantly did not charge me a single cent. Free. For something he was not even responsible for. I kid you not, this guy is the best in the DMV and my new favorite person. Thanks Raphael!
Just left the shop. Saying that I am happy with the service is not even enough to describe how pleased I am that I found them on Google. Raphael and his crew were very pleasant, professional and efficient. Raphael gave me a very affordable price for 4 tires and the price included everything. No surprise charges and even came with warranty. Raphael even called me about an hour after I left the shop just to check if the tires worked well and if I got home fine. Now that is great customer service! One Stop New and Used Tires will be my new go to place for tires.
Kaytlin Hack
Rafael and his team were outstanding. They were professional and went above and beyond to find an identical tire for my vehicle as a replacement on the same day. He even offered to stay late to accommodate my unusual work schedule. I highly recommend their services if you seek great customer service and a reasonable price for tires.
Tyler Chery
I got a flat tire pretty late into the evening and Mr. Rafael did not hesitate to service my vehicle. He and a few of his staff spent about a half an hour replacing my tire even though I arrived well after closing time. It's hard to find places with patience for situations like this. Strongly recommend if you're in the DC/Virginia area.
Maha Akkeh
I've never written a review before, but after last night, I knew I had to! One Stop Automative has helped me at the last minute not just once, but twice, turning stressful situations around with their kindness and generosity. After hitting a pothole and getting a flat tire yesterday, I called AAA to help me put on my spare so that I could make it to One Stop Automotive for a replacement. Two hours later, I had my spare on but was nervous I wouldn't make it to One Stop Automotive in time since it was 6:45 pm and they close at 7:00 pm. I pulled into the parking lot 5 minutes before closing knowing I would most likely need to return the next day, but after finding out I don't live nearby, they kept the shop open and worked beyond closing time to replace my tire. In these unexpected moments of stress, searching for an auto body shop can be overwhelming, but I know that I can count on One Stop to help with any future car repairs or troubles! Thank you again for all of your help last night—your generosity is appreciated more than words can convey!
Elizabeth Berard
Rafael and Johana (and the rest of their staff) are fantastic. They are a small, local business. Really honest and kind and were interested in treating me well with great service alongside a good price. Came for 1 tire on a Friday and given their great service, returned on Saturday to replace 4 tires on our other car. We will be back.
Sam Woloszynski
I recommend this tire shop! Rafael was very friendly and professional. Prices were good, service was excellent, and I was in and out of there very quickly. They have tires delivered three times a day, so you can be sure you won't be waiting long for your set of tires to arrive if you ask for something not in stock.
My experience: I called around 9:30am on a Thursday about new tires for my 97 Camry. I told Rafael I was looking for something basic - a good deal - and he suggested a set of SumiTomos, which he offered for $300 (including installation, balancing, old tire removal, etc. Came out to $318 with tax.). He said he would order the tires and call me when they arrived, estimating they would arrive at noon. He called half an hour earlier than that, at 11:30, and I drove over. He had told me it would take around 45 minutes, so I brought some work to do while I waited. His estimate was accurate, and it took about 45 minutes. He replaced the tires and switched out my spare tire as I asked, and he made sure the spare (and jack, which I had left on the floor of the interior of the car) was nicely screwed into the trunk. I was home with new tires by 12:30! :) I was also pleased that as a young woman, I didn't get the usual nonsense from auto mechanics trying to up-sell or overcharge me because they assume I don't know anything about cars.
Overall I was very happy with my experience at One Stop New & Used Tires.
John Bryant
I hit a pothole and ended up with a flat tire. Rafael's shop was the closest place, according to my phone, and I'm thankful my flat tire happened where it did. My flat happened at 11am and Rafael was able to find an exact match and have the new tire delivered, mounted on the rim and installed by 4pm that afternoon. Quite impressive for a place that is unable to have every tire stored somewhere on site. If it's not there, he can get it within a few hours.
Rafael is a true professional, very nice and very good at what he does. I'm now a customer of his from now on and will recommend this place to all of my family and friends. If you need any type of tire service, go here! You won't be disappointed.
Thanks Rafael!
Dennis
I normally never write reviews. That being said, One Stop New & Used Tires is totally deserving of all the praise that's already been heaped upon them. You just need one trip to them to understand how they could possibly have a 5 star rating over 300+ reviews.
I went to New & Used Tires and had the pleasure of meeting Rafael, the owner, and his team. Not only are they available 7 days a week, until 7PM, but Rafael truly exemplified the type of customer service you hope to get when you're dealing with something as tricky as tires.
I had gone in because after my last oil change with Midas, the technicians there overfilled every single one of my tires past the 40PSI that is rated on the tire sidewalls. One of them was at 57PSI when the owner's manual recommends 36PSI. This led to all sorts of issues with my car, from the alignment being off, to a bizarre wobble in the steering wheel.
Rafael was able to diagnose the problem and recommend me great tires at a very reasonable price and turned the whole job around in a day. Small businesses like this really earn your support and I will be bringing my girlfriend's car soon. I recommend this shop to anyone who needs help with their tires.
Ameen Omar
These guys did a phenomenal job. Mr. Rafael gave me a great deal on four brand new tires! I came here based on these reviews and to my expectation, I found this place to be exactly what these great reviews explain. I would certainly recommend this place to anyone. Mr. Rafael has great customer service! Also, Ossama, the mechanic that works next door, is also a great and honest guy, both these men make a great duo!
Lexi Holstin
I do not know much at all about cars and my hubby was out of the country. As someone from NJ who drove to visit a friend in DC, the last 15 min of my drive through DC to Arlington I heard something happen to my car when I hit a pothole
Saturday morning we did research and decided to try out One Stop .... I read reviews and all. Family ran business (I come from many family businesses... I will always support best I can!)
I was nervous being mid 20s female with something unknown about my car.
When greeted by the owners Daughter I felt like I wouldnot be taken advantage of my lack of knowledge - putting it straight.
We dropped my car off around 11am, got a call around 1pm with the diagnostics of what was wrong with my car .... Bare min fix was up there in $ but I knew I needed to get home to drive 3 plus hours on Sunday.
I approved the fixes by 2pm and my car was ready for pick up by 6pm and they close on Saturday at 7pm
They take credit cards and the owner walked me through in person what happened to my car (front struts and such)
Very accommodating and flexible for their customers
Joseph
I have never seen a business yet to have a perfect 5.0 score with this much reviewers! But after getting my tires changed and waiting a week before posting this review to make sure, I now understand why.
The shop is a small humble place, clean and organized. It is right behind a gas station/garage so you may need to look closely to find this Gem of a place.
I can always tell if someone is just trying to be nice because it is their job, but after speaking to Rafael (even over the phone) that is not the case with him and I'm sure you will agree once you experience the great service from him and his team. He has immediately treated me like a friend and not just as a customer.
I got 4 tires replaced and had asked if it was also possible to check on my brakes since the wheels will be off to see if it needs replacement. Rafael has gladly done so. I happen to know a little bit about cars and I can say that he does provide an honest opinion and recommendation not just try to up sell. My tires were replaced in a very timely manner! Fast service and very reasonable price! My vehicle has been driving nicely with its new shoes!!!
Unfortunately, the shop only provides tire service but Rafael will gladly refer you to others he trusts who has the expertise to service your vehicle's needs if you so choose. I will definitely get his referrals when it comes time to service my car.
Kudos to Rafael and his crew for the best service experience they provide, very helpful, courteous, respectful and professional! Really worth the perfect score!
Mayra Gallo
Best shop in the DMV area! I can't say enough good things about this shop. My Jeep started smoking in the middle of a shopping center parking lot and a gentleman was kind enough to reccommend One Stop Automotive and Tires. I got my car towed there in the evening and Rafael (the owner) called me as soon as it got dropped off. First thing the following morning he had a detailed description of everything that needed to be repaired, he broke it down in terms of pricing and assured me that he would be replacing everything with OEM parts only. When I picked up my car (the same day) he explained all the work that was done and showed me the parts that were repaired. My car is running better than ever!! It is also worth mentioning that I did my research and everywhere I looked the repairs and labor were well over what I was quoted/charged, the prices are seriously unbeatable. Rafael and his team are professional, honest and deserve every single star. They have me as life-long customer from here on out. I feel like I hit the jackpot, I highly recommend!
Kailey Snyder
I limped over to One Stop from the Pentagon with a nearly flat tire. Rafael and his team were very nice, repaired it right away, filled the other tires to proper pressure and reset the monitoring system. I highly recommend Rafael and his team!!
Liz Marshall
So impressed with my experience! Rafael and his team were trustworthy, informative, and quick with fixing one of my tires. Will definitely be returning here for all my car servicing needs!
Curtis Kincaid
After calling around to multiple dealerships in the area and becoming tired of receiving the ol' run-around regarding price, hidden fees, etc., I decided to call One Stop because of the positive reviews online. Rafael was courteous over the phone and explained all of my options and his recommendations. He never tried to push anything on me - he simply gave me the facts.
He was able to take my car in same-day and gave me an incredible price on four new tires. The pricing here includes balancing, installation, disposal fees, etc - everything that the dealers add on at the end without disclosing to you ahead of time.
I encourage you to take your car to this gentleman. You will not be disappointed.
Dustin Arant
I absolutely loved the owner of this shop, I've never felt more welcomed at a place I was coming to just to put tires on my vehicle. The owner Rafael is a very respectful and hard working man, on my first visit to get tires put on by him I had also needed an inspection but wasn't going to be able to afford it. So he paid for the inspection for me and all though the inspection doesn't cost much Rafael has no idea what that meant to me, I am truly grateful. I highly recommend him to anyone and I will certainly be bringing my vehicle back to him time and time again.
colette c
Raphael and his team were very professional, efficient and honest. I had two nails in my tire and Raphael took me in the same day I called, looked over the tire and let me know I did not need to get a new tire ( as was stated through Volkswagon who insisted I needed to get all 4 new tires because ONE tire had nails in it!) I was in and out within an hour. Raphael explained what the plugs would do and told me to return if I had any problems. Would definitely recommend this place to friends and family. It is nice to have a place you can trust to take your car. Keep up the good work, Raphael!
Chris Taylor
Great tires, excellent prices and quick and friendly service, what more can you want. Rafael quickly assessed the situation and gave me some options. I had two new tires and was back on the road in under 40 minutes. I will definitely be back the next time I need tires.
Jovan T
Wow! Talk about exceptional customer service! New to the area and after calling many places in the area, I came up on one stop new and used. The reviews were the best around but still I was skeptical. After having a bad experience with one of the other shops in the area, I hesitated to give them a try.
My tire was a low profile discontinued tire that was hard to locate and expensive to order. Rafael was able to locate this tire and gave me the BEST price out of all of his competitors. I went out of town the next day and Rafael sent one of his guys to pick up the tire personally to accommodate my schedule. The installation was fast and the service was professional and thorough! I will definitely, highly recommend Rafael to future friends and family. And now I have a mechanic for life!
Scott Porter
Fantastic customer service! Tire was ordered on Thursday, delivered on Monday. I received a phone call bright & early on Monday morning & the tire was installed in less than 20 minutes. Rafael switched the tire in no time, filled the donut & put all back neatly in the trunk. Joanna was a pleasure to work with. Pricing was also the best out of the 3 other local places I called. Highly recommend!
Brandon Bookout
I blew a tire on a Saturday night near One Stop. I took my car in and they quickly patched the tire until I could have a new one shipped and mounted on Monday. Johana the manager took great care of me and made sure the work was done to the highest standards. 10/10 service. 10/10 value. 10/10 quality. I highly recommend them!
Karina Bridges
The new manager, Rafael, was extremely helpful and friendly. After running the free diagnostic, he explained exactly what was wrong with my engine light and how to best fix it. The rest of the team were super nice. This was the best experience I have had at an auto clinic in a long time and will be going to this shop for all future car repairs!
Zach Feldman
I’ve been to a lot of auto shops in my life while owning a race car.. and this shop is by far the best I’ve ever been to. Hands down- Best customer service I’ve seen! I pulled into this shop after I noticed a nail in my tire.. they came up to my door to ask me of my requested service before I could even park and turn off the car. They immediately had my car off the ground, removed the nail, water & pressure tested it in less than 10 minutes. He didn’t even charge me a dime!!! I couldn’t believe it, and therefore I’m writing this review to let you know that this is most definitely the place to go. I’m sending all of my car buddies to them whenever they anything done. Rafael is the nicest man I’ve met in a long time, he generally cares and had a real conversation with me while his incredible team took care of my ride. 10 stars!
Tony R
Top car place around! Highly recommend! Can always count on them to get the job done! Thanks!!!
Shawn Salisbury
Super easy process with incredibly knowledgeable and polite staff. I came in as a walk-in to replace a tire missing a small chunk on the side wall; they had me in and out in 20 minutes. I will be coming back for my future tire needs.
Alvin Vera
Came in with my Elantra that had two tires with the ply coming off the tread. Was in and out in about 20 minutes. Everyone was so friendly and courteous, had an awesome experience.
Sohail Humayun
Best place to go for any tire related work, i was on vacation in DC/VA from NY and got one tire flat, i went to couple of places and found finally a shop recommended by one mechanic, I went to shop in the morning on Saturday, and saw Rafael, he and his co-worker was extremely helpful and did the best service i ever had. He found a used tire that matches with my existing tire within reasonable price, also he checked the pressure in all tires. Service was prompt, no wait time, even without an appointment. Since i was on vacation so Rafael suggest me couple of places to see in DC and VA, and really those places was must see in DC. i have to say Thank you Rafael for suggesting me those places, i went there with my wife and we really like it. KEEP IT UP GOOD WORK.
This is the only best place in VA for any tire related issue, very reason price, no ripping off, very friendly and no hassle at all.
Bruce Walker
The owner welcomed me and immediately went to work on repairing my punctured tire. Within minutes to repair was completed, checked for leaks, removed temporary tire, installed the repaired tire, stored the and locked away temporary tire all while I waited in my truck.
Fantastic customer service!
I'm definitely going back!!
Nick Reynolds
Amazing customer service experience at this little tire shop. Rafael (the manager) is excited to have your business and makes you feel welcomed. The best prices AND the best customer service in Arlington when it comes to tires. He is also not afraid to tackle oversized off-road tires and for cheaper than a chain would charge for a regular passenger tire mount and balance. Highly recommended!
Timirose Bustamante
One of my tires was leaking air and constantly had low tire pressure so I decided to bring my car into One Stop New & Used Tires last Friday morning without calling ahead. As soon as I pulled up to the shop, Rafael was more than happy to help. He immediately reviewed my tires and knew that they had been run down and old (I knew he wasn't trying to trick me because my car's tires have been suspect since I got it - it's a used car) so I needed to get them replaced. He brought me inside to tell me my options along with quotes and his personal suggestion but never once tried to make me do anything I didn't want to do then explained the process. The prices are much better than Merchants and BJ's Wholesale considering the quality of the tires.
I had to go to work down the street and Rafael even offered to give me a ride, but I respectfully declined the offer since it was walking distance. When I picked up the car, his staff not only put clean wheels on my car, they cleaned my rims! They looked flawless! Rafael said that my rims were too beautiful to be dirty.
Rafael and his staff genuinely cares for his customers and values integrity. Definitely a relief from many other auto places who just want to take all of your money. I truly appreciate his service and will recommend him to everyone!
Krish Penumarty
Recently had my car serviced at a toyota dealership which was free. They informed me there was a nail in my tire which would cost about $295 to replace include parts and labor. In a rush I asked them to switch the spare until I did some research. I started looking around worried I would have such a big expense coming up. Found a tire cheaper online and started calling local tire shops on how much it would cost to replace if I brought it in.
I eventually was concerned about the nail since I didn’t see it myself. I called over to One Stop automotive and they told me to come in so they could check it out before purchasing. I’m so happy I went in, because Rafael is such an amazing, awesome, honest and caring person. He straight up looked at the issue and said I didn’t even need to replace the tire. He patched it up and charged me $25. I honestly found a person who was super honest and genuine and I’ll never do business anywhere else for my tires. I highly recommend everyone to take their car in here over anywhere else.
Thank you Rafael and One stop automotive and tire for your help!
Chris Williams
Needed a wheel replaced. Brought them the new wheel and they had everything replaced/balanced and on the car in 20 mins. Solid price too. Quick service and good pricing. Will be going again for some more technical work and will update this review.
Richie Fekecs
UPDATE: UPGRADED TO NEW LOCATION!! I've been going to Rafael for 4+ years now. Always a pleasure to deal with and getting me back on the road quickly!! He's even expanded to offer oil changes and mechanical work! New location is awesome, more bays, more space, and nice new waiting room. Don't waste time else where!
4 years ago: I've been there twice now for flat tires, and Rafael and his crew did an excellent job professionally and quickly! I highly recommend them!
Debra Lovette
I picked up a nail on my way back from Manassas and called them as they were one of the few places that were open on Saturday evening! Immediately, they jumped on the tire, plugged the leak, reset all the tires in less than 10 mins! And Rafael and his team were professional and empathetic toward my mild panic. I will absolutely go to Rafael again and highly recommend them to others!
Phillip Arcaini
This place was nothing short of amazing! Customer service on the phone when I called ahead was excellent. When I arrived, Rafael and his team took awesome care of the car. All I needed was a tire replaced, but he went the extra step and called a friend of his to help get a replacement side mirror on my car that was damaged. I will definitely be coming back here. Great price, efficient and they go the extra mile for you!
Jane Crosby
I had a flat tire and needed to buy a replacement. I called ahead and they said they had a used tire in my car's size. I arrived and they immediately started working. In ~10 minutes, the staff had found the correct size tire that also matched the tread of my three other tires, put it on, and filled all of my tires with air! The owner was there, and he was incredibly kind and helpful! Highly recommend the shop, I will be back!
Katie Birmingham
My husband and I picked up a screw in a tire on Easter Sunday. We called One Stop and Rafael told us he could help us right away. His team completed the work very quickly, and even took the time to check the pressure on the other tires and test the plug on the one they repaired. Rafael was very cordial and it’s obvious that he places a strong emphasis on customer service. We have nothing but nice things to say about our experience.
Alberto Rodriguez
Excellent service! I came to Rafael's shop on a Sunday morning to get a screw removed from my tire.
Rafael and his crew looked at my tires and informed me that it wasn't a good idea to be driving with the tread on my tire and the damage to the affected tire. Rafael hooked me up with a fantastic deal on 4 new all-weather tires with a 2 year warranty. I explained to him my financial situation and he was flexible and able to work with me.
He works hard, keeps it real with his customers, and is all about providing something incredibly hard to find in the automotive repair world: GOOD SERVICE. Thanks to Rafael and his team for setting me up! I'll be back for further work.
Matthew Windsor
This place is legit! Raphael the owner was very nice and super knowledgeable. Upon being told my car's tire size, he recommended the same type and brand of tire I had picked after several hours of research online. He gave me a fair price and was able to install all four tires in 30 minutes.
If you're going there, be aware it's hard to spot from the road. It's behind the Liberty gas station so pull in there and then continue to the back.
Claire Kelly
I love this place!!! We got a full set of tires here late last year. We shopped around a lot and this was the best combo of low price and high quality we found. Then yesterday our tire pressure warning light came on. The front right tire was low so we filled it. Today the light came on again. So I called Raphael and he said to come on in. Sure enough there was a massive screw in the tire, probably from all the construction around. They took care of it in no time and patched it for a very reasonable price. He brought me water while I waited and couldn’t have been more professional or pleasant.
M B
Took a set of wheels and tires that another shop was unable to get to hold air. Not a lot of shops want to work with these kinds of tires (285/30-19 and 335/25-20 low-profile, run-flats), but this shop was able to do a phenomenal job of getting all of the tires seated and holding air. They also did a fantastic job of shining up the wheels and showing me everything they did. Great folks and will definitely use them in the future!
Madeline
Rafael and his team were amazing. I went in after popping a tire in the morning, and they quickly replaced it for me. He also replaced my other back tire, I hadn't realized how low the tread had gotten. Don't worry about getting swindled here...I had some cosmetic damage on another tire he very easily could have told me was necessary to replace, but instead he was honest. I also went in just an hour before close, and they were more than happy to help me, in a timely manner. Very pain free experience.
C C
I tried to get my tire fixed elsewhere but other places wouldn't plug it because it's a run flat tire. They wanted me to buy a new one instead. I took it to One Stop and Rafael fixed it no problem. He was very kind, professional, and they fixed the tire in less than 15 minutes! I'm definitely going to him next time something happens.
April
These guys are great. I’ve been here twice from my bf’s recommendation. He said they’ll take care of me and he was right! They are able to assess what is wrong with your tires quickly and able to replace it if they have your tires on hand. Fortunately for me, they did. They give you the best price compared to what other places were offering. Second time I came by, I had a leak in my tire sensor valve and their manager was able to help me get a new one which saved me a lot of money. They’re located right behind the gas station and it’s tight in the back but they help you navigate around it.
Serey S
This review will get lost in the other 5 star reviews and for good reason. They are fast, friendly and efficient. They offer a level of efficiency and service that the big box brands are not willing to offer. They do both large tires for my F150 as well as custom wheels with low profile tires.I honestly wish I found them sooner and wouldn't have wasted my time at other places. Thanks for the great work.
Rebecca Eckstone-Hayes
I called 16 shops to mount my large off roading tires. This was the only shop able to mount and balance them. They were so kind, helpful, efficient. I brought my new tires and they had them on within an hour! Highly recommend and will absolutely go back!
G. Hughes
If you want the best in customer service, go see Rafael (owner/manager). He will go the "extra mile" to make sure you are satisfied. I needed four new all-terrain tires, had done a good bit of research on tire brands and specific models. I compared prices from the big tire retailers and discount on-line sources, and went with Rafael because he could get almost any tire I wanted, he would get me in and out at my convenience, and he offered a competitive price. His shop is spotless and he treats your car like his own. Look for the guacamole green building behind the filling station on Glebe just North of Rt 50, and right before the Mr. Wash car wash.
Stephanie Stewart
Rafael is completely amazing. He has the best customer service around here. I went in to have 4 new tires installed and he advised me that I needed new ones. He gave me a great price and even went the extra mile to help me with something else causing my tires to go bad so fast. He is highly recommended and I will be entrusting my car to him.
Sergio
I’ve been going to these guys for years. It’s time to write a great review for all the excellent prices and service I have received.
They are a small family owned business and they work very hard to retain their customers.
Before you go I recommend you get quotes from other tire stores so you can see for yourself that they do have the lowest prices.
Yes they have a small store space that doesn’t have the big show room or waiting room but to me that shows that their focus is low cost passed on to their customers. They do not nickel and dime you with add on cost like other stores. They have some big brand names in tires and can get them if they don’t have them in stock but they focus on brand names that don’t have huge advertising mark ups. Price, reliability and warranty is important to me. I have bought Hercules tires from them before and they have lasted far beyond their mileage ratings. They are much cheaper than the big name brands I have bought elsewhere. Look them up online. They are US made with good reviews. After 8 years, today its time to replace them after I ran over a nail.
By the way they easily fix nail damage as long as it’s not near the side of the tire.
Well I pulled in and was greeted By Mr Rafael as any longtime customer would like. I was immediately given a great price on Hercules replacement and as they started taking off the old tires they realized that they only had two tires of my size in stock. Rafael immediately apologized and told me he would put on the next tire upgrade at no extra cost to me since he had already promised me that price. He said it was the right thing to do for his customer and that a happy returning customer was more important than charging me for the upgraded tire!
This recommendation speaks for itself.
Thanks for reading.
D. K.
Went to a Goodyear shop to have a tire repaired. They visually looked at it and said it can't be fixed but, were more than happy to try and sell me a $230 new replacement tire.
Looked up One Stop and Rafael hooked me up. Tire fixed no problem in about 15min. ($20 plus a nice tip) and holding its air pressure great.
Rafael and his team are great. Very informative and engaging with their customers. I know I'll need new tires later this year and Rafael gave me a great quote and he would be able to get the tires next day once I am ready.
One Stop is now my new "one stop" for all my tire needs. Bye Bye Goodyear shop!
Abby Coutant
I needed two used tires to replace two tires on an Audi lease turn-in. I called and Rafael was very knowledgeable and helped me think through my options over the phone. He told me to come in anytime - no appointment needed. I came by after work and it was a great experience. He and his assistant had two other cars there, but the wait was not too long. He walked me through the service details and gave me a great price! I highly recommend Rafael and his shop!
Kate Summers
I shopped around and Raphael (the owner) offered the best price and same day service. He and his crew got my new tires on late on a Sunday, finishing after hours at no extra charge. This place is a true hidden gem. I will definitely be back! Friendly service and super prices!
Caroline Wheeler
They are so great! We've come here twice for tire issues. Once for patch, which held up until we needed a new set and once for a flat. With the flat, I was so sure I would need to replace at least two tires with the wear on them and was ready to pay for both, but Rafael said no worries, we'll move some things around so you only have to buy one. And super fast! Don't think I spent more than a half hour there total. Can't recommend enough!
Boone Constantinides
Rafael was one of the best customer service experiences I have ever had. Fantastic, quick and efficient service and gave me an amazing deal when I needed a new tire because of the warranty I received with him prior. Highly recommend going here!!
Paul Grace
These guys were OUTSTANDING! I woke up to a flat tire and did a quick change to the spare. I drove my vehicle and the flat tire over to their shop and they had identified the issue (nail) and resolved within 20 minutes. Outstanding and impressively prompt service and I will definitely go back for standard maintenance!
Bethany Kahoe
I went to this place for 4 new tires and now I'm a customer for life.
Rafael did such a great job with my car I couldn't NOT write a review for him. He was helpful when I stopped by and ordered my tires to come in the next day. When I arrived the service was fast and he was super nice. He did it for the extremely reasonable price we had agreed upon. When I came to pick it up he was putting my spare tire back into my trunk. I was confused at first but he told me that not only did he put on all 4 new tires, he got the doughnut out of the trunk, cleaned it, put air in it, and put it back in. I just thought that was so thorough and so kind of him-- he absolutely did not have to do that but he did. He also cleaned all my hubcaps and even cleaned the wheel part on the donut.
I'm a young woman and I'm always weary of mechanics or really get any expensive work done on my car. Rafael was honest, courteous, and knowledgeable. He gave me a great quote and honored it to the penny.
Overall, really great experience. Fast, friendly service, and great tires for a great price. 10/10 would highly recommend to anyone.
Matthew Balaguer
Moved to the area recently and needed new tires, I called One Stop based on the positive reviews and quickly found out the high rating is well deserved. I spoke with Joanna on the phone, set up a time for the following day and was in-and-out in no time. Super friendly and helpful and great prices, I will absolutely be going here with any tire needs in the future!
Editing to add, as others have mentioned, that one stop has moved to a more accessible location at 1515 Columbia Pike and expanded their services. All of their work remains excellent and I won't bring my car anywhere else!
Matt Houle
Rafael and his team were phenomenal. I arrived with out an appointment, and was met with a smile and team who knew exactly what I needed. They did not attempt to sell me something I did not need, and told me exactly what I was getting for the price I was. I was in and out in under twenty minutes, and got a great deal to boot. It's small businesses like these that are worth checking out, and I saved money versus going to a typical chain or online. Would shop again, and highly recommend to anyone who needs great tires, and even better service!
Irina Norris
Rafael and the crew were fantastic. I needed a spare wheel mounted and they took care of it fast, effectively and for a great price. Will not hesitate to get my tires changed here in the future.
Maureen Kelly
They do tires but boy do I wish they did more! I got a very fair price, excellent service. They polished my tires. When I failed my inspection next door, Rafael even helped me replace light bulbs and get a great deal from a contact of his to replace my cracked windshield. I was tempted to go to big box store that was closer to home but am so glad I didn’t and instead chose to support small family business.
Shaun Stapleton
The reviews are accurate with this place. Terrific service. Rafael owns and works there seven days a week. He showed me the whole process as he fixed a leaking tire issue. Very personable and a place I will absolutely go to first if I have any issues with my car tires in the future.
Update: I came back two years later for a separate tire issue and these guys are still as good as ever. Three thumbs up.
Britany Suttles
I noticed I had a flat tire before I left work. I called the nearest tire shops around and stumbled upon this shop. Luckily he had the tire I needed in stock and said he could take me, and not only did he greet me by name once I got there, I was I in and out within 30 minutes with new very reasonably priced (and high quality) tires, and without me asking he even put air into the spare tire and shined all my hubcaps. Extremely nice guy and great, fast service! Highly recommend you come here for any repairs you might need
Adrienne Raiford
By far one of the most excellent customer service I have ever experienced! Raphael was extremely helpful. He knew exactly which tire I needed although it was not the same model as the other ones I had. He and his staff went out of their way to make sure my car was well taken care of. I also did not have to wait long at all. They helped me as soon as I pulled up. They were extremely fast. It seems as though as soon as I sat down it was time for me to get up because the work was done. While there I recommended my friend to come because he needs tires too and I would recommended to anyone else. You won't be disappointed!
Belen Legois
First time I came In I got 4 new tires at a very reasonable price. ($139 per tire). Rafael is very quick, professional, and honest.
A year an a half later I get a flat tire and ruin one tire... I came in and got quoted a higher price per tire than before. When I mentioned this and showed the old receipt he matched the price.
He didn't have to but nonetheless he was kind and understanding. I was having a horrible day and I really appreciate the gesture :)
I highly recommended this shop! Thank you!!
Grace Chang
Customer service and price were both exceptional! Rafael explained and showed me every step as he was trying to find the cause of the slow leak in one of my tires. After only about 30 minutes, Rafael and his associate had detected the problem, fixed it, balanced the tire, checked and corrected the pressure on all 4 of my tires, and I was on my way. He was friendly and professional (in the pouring rain no doubt!) and has earned another repeat customer!
David Kohyar
Wonderful human experience with this shop and Rafael! He helped me get back on the road so pleasantly and easy that I can’t thank him enough for being a wonderful fellow human being. If you want honesty and a friend in the biz this is the place. Thank you Rafael!
Haroon Khan
This business is a Hidden Gem in Arlington ,VA area. Rafael and his two other guys helped me like a family member even though it was 6:50 pm and they close at 7pm. I needed only one tire for my BMW 328i it took me less then 10 minutes and I was on the road. Very honest and straight forward owner. I would go back to them for my future tire needs and would highly recommend to anybody who is looking for a great price and customer service.
Jessica Makowski
I definitely recommend going to One Stop Automotive and Tires for your tire needs! I needed to replace all 4 tires quickly but did not want to go to the dealer. After doing a little research, I called with a specific tire in mind. Raphael explained that they did not have that tire the day of my call but could have it by the next day. Not only did he offer quick service by offering to get that tire in the next day, but he also had my best interest in mind. Although willing to get the tire I wanted, he recommended a tire of equal quality that was not only cheaper but offered a great warranty(the first did not have a warranty). And to top it off, they had that tire in stock and were able to change it same day within the hour. Great service, friendly people and good deals =)
Samia Sheikh
This is the first review I’ve ever written. I felt the need to tell whomever needs a tire, that this place is a hidden gem. I read these same reviews and went on the faith that these reviews were honest. Boy were they honest!
The owner is one of the most amazing people I’ve ever met. It was quick and easy, with great vibes, and amazing tires at an unbeatable price. I plan on recommending One Stop to anyone who’ll listen. Give this place a shot. I promise you won’t regret it.
Robin Mackay
Fast, affordable, friendly and professional service. Rafael and his crew were great - I'll be back with all of my tire repair needs. I was in and out within 30 minutes and there was no ambiguity about the problem - Rafael proudly showed me the nail he removed from the tire. Great addition to the neighborhood and very good news that a pro like Rafael is taking over the adjacent service station as well. Thanks!
Doug Barton
Picked up a bolt in a tire that has many miles left before needing replacement, but was advised by a national chain tire store that it would need to be replaced. I decided to seek a second opinion, Googled “best tire repair center in Arlington “ and “One Stop Automotive and Tire” popped up as the only 5-star shop. And there’s a very good reason - they are terrific. Rafael, the manager, thought it would require a replacement tire as well, but an hour before closing time, was willing to visualize the damage and determine if it could be safely patched. That would cost $60 - but if a patch wouldn't work, that fee would be applied to a new tire. While his team worked on the tire, they visually checked all the other tires and filled each to its proper inflation setting. 30 minutes later my original tire was carefully inspected, patched (shown to me), thoroughly water tested and remounted. Every now and then you find a company where employees obviously enjoy what they do and provide a professional service of the highest quality. “One Stop” is just such a place. Highest possible recommendation.
(Note: “One Stop” sits behind the Liberty Gas Station at 67 North Glebe. Easiest way to find it is take Arlington Blvd to the North Glebe exit and “One Stop” is in the first block on your right.)
Liliana rosas
The best service you could ever find and they provide everything that is needed. Everything and anything up until my car died they made sure to take care of me, my friends, and familys cars. They don't sugar coat and give you the best and honest opinions and options when it comes to servicing your vehicle.This is the place you are garanteed to be happy with their service and pricing. I appreciate all the help they have done for me so far and will continue to get my future car serviced here !
Jerry FromMD
After reading the reviews, I went to Rafael on my lunch hour to see if he could fix my left front tire which had a bolt completely through the top of the tread. What a helpful and nice guy! He didn't try to up sell me into new tires, patched the tire immediately, and had me on my way. I was back at work (from downtown DC) in just under an hour. Would recommend if you need a quick fix, or even a new set of tires. Not fancy, but great customer service and fair prices.
Marita La Palm
Raphael was very friendly when I called, welcomed me immediately when I arrived and they started work on my tire without me having to leave my car. The repairman patched my tire efficiently without trying to sell me anything I didn't need. Very cheap and honest. Highly recommend this excellent tire place.
William Quinn
In a world where big businesses dominate and increase costs on consumers, Raphael and his team are a personification of the good that comes from small businesses in America. Upon driving up on a doughnut, i was immediately directed where to park and within minutes my replaced tire was mounted and on the car. The team proceeded to check all the tire pressures (including the doughnut) and had me on my way in less than ten minutes. A week later, i had another flat on a different tire, and i knew exactly where to go. Raphael immediately looked and confirmed they could patch, and again, less than ten minutes later, i was out the door, for a price far far far less than I was expecting. I don’t typically write reviews, but feel absolutely compelling because this little shop is exactly small businesses are so important. I will go nowhere else when I have tire problems!
Stephen Colangelo
I had bought 3 new tires here in December. When I blew one out driving into a curb, I came back expecting to pay $100+ for another new one. To my surprise, all I had to pay was the cost of labor ($25). Rafael ordered a new one under warranty and it came the next day. I highly recommend this shop for any tires needs you have.
Trevor Carlsen
Rafael and his team took the stress out of a stressful situation. One Stop Automotive and Tires offers great prices and provides amazing customer service. No question about where I am going for maintenance and repairs in the future.
Rogue Rogueleader
I took my vehicle to one stop new and used tires when I noticed a screw in one of my tires. They assisted me right away without an appointment and when they pulled the screw out of the tire informed me that it actually did not need to be patched. They put air in all of my tires and did everything free of charge! Rafael and his team are wonderful! I would definitely go back!
Bob Francis
I replaced 4 tires and everything about my experience was great! I called around to 5 places for quotes, and Raphael gave me the greatest range of options and explained a bit about the different tires. It was a very comfortable conversation; I didn't feel like I was being pressured or sold. The tires were not in stock, but he got them by the next morning, faster than some of the other places. The prices he quoted were very competitive, but it was his friendliness and professionalism that had me calling him back after talking to some other places. I took the car in, and he finished everything in about an hour. He put back the spare (that I had been using) and tidied everything up. The tires looked great. Time will tell how the tires do, but my experience w/ Raphael was fabulous!
Ollie Beach
Fantastic business! was able to take my 26ft bus which was turned away by many other places.
they replaced two tires for a reallllyyy affordable rate and in a very short amount of time. they told me it would take an hour but it only ended up taking like 20 minutes. Really impressed, and will be returning!
Bryan Gasmena
Amazing! Called and was greeted by Joanna with a very friendly voice and greeting. I asked for the size tires and she gave me both used and new tire price. Drove in and was quickly pulled in. spoke to Joanna and team regarding the tire and was addressed, agreed on the terms and about 15 minutes, I was on my way! Great and friendly service from Joanna, Carlos and team! Will definitely come back here again for my tire needs.
Tricia Meyer
I had never had to purchase new tires for my car before, so I was overwhelmed by how many tire options there are. I'm so glad I found One Stop Automotive. I called to inquire about if they had a particular tire (that I had looked up on Consumer Reports) - I spoke with Joanna and she was so knowledgeable and transparent. She took her time with me on the phone to provide me with my options and provide pricing. They didn't have the particular tire I wanted in stock, but she said they could order it for me and that it would be in the next morning. I dropped my car off that evening so I wouldn't have to go before work the next day, and Joanna left me a voicemail before 10am to let me know that not only were my tires in, they were on my car and it was ready to go. I also spoke with Rafael, Joanna's father and the owner of the shop, when I dropped my car off and picked it up. He was equally as great. Rafael and Joanna provided stellar customer service, and after my experience with them, I wouldn't even consider going anywhere else if I have another need to tires. (And my car rides so much more nicely now too!)
matt orr
These guys are GREAT! I was getting into my car and noticed a screw in my brand new tire. I pulled in, these guys were immediately helpful, they told me my options to fix and let me decide with no pressure. Once they went to fix it they noticed the screw never punctured my tire and let me know that it didn’t need to be fixed!!! Bottom line these guys were SUPER helpful and VERY HONEST, if you need work done do not hesitate to go here!
Jessica Shively
I can't say enough good things about my experience here! I came in with a leaking front tire at about 6pm after work (it was dark and cold, and I think they were about to close at 7pm.) Raphael and his team were friendly, professional, and worked so quickly! I think Raphael has single-handedly restored my faith in men working on my car (and not ripping me off.) The price was beyond reasonable and comes with a guarantee (even if the damage is caused by a nail!) I will not take my car anywhere else for tire needs in the future!
Alex Dias
I was in town from New Jersey for a local soccer tournament. Went to a few places to get quotes and was quoted double the price I paid at One Stop, plus the other places could not guarantee I would get the tire in time! Spoke to Rafael (Manager) over the phone. He ordered the tire and called me the next morning. I was in and out with a new tire in less than 20 minutes. Great service at an excellent price! Thanks - highly recommended!!!
A
AMAZING, HONEST PEOPLE!! The team and especially Joanna at One Stop are all outstanding folks. I've been a returning customer for a couple years now and I've gotten new tires, free replacements, and a patched tire (screw in the road) all with quick and courteous service that is never pushy or over-priced. ***They are moving to 1515 Columbia Pike soon!!!***
One Stop will be my go-to tire place for years to come!!!
I wish they did everything auto-related!!!
Shawn Friesen
Rafael and his team are great. He's honest and offers great pricing on good tires. They also provide great service--they even polished my car's wheels! I didnt expect that--just shows how they desire to go above and beyond. I would highly recommend One Stop to anyone.
Alesha Bowens
I had to get a new tire due to a bad flat. Unexpected car expenses are never fun. However, I came to this location and ended up getting all of my tires replaced because of the great deal I received from Rafael. He was very helpful and did an awesome job and didn't have me waiting for hours like other places in the past. In addition, I had another car issue and he referred me to another mechanic to assist and I was pleased with their work as well. I live in DC, but I am so thankful I listened to my boyfriend and came to One Stop New & Used Tires. I highly recommend this business.
Katherine Cleland
I went here based on other Yelp reviews and will definitely be back! I had a slow leak in my tire. Rafael looked at all of my tires first and showed me the wear on them. He advised that I replace my tires because mine were very old. He showed me the date-2011! I liked that he could give reasons why they were worn, and not just make something up. When I told him that I wasn't in a great financial spot to do that, he was more than happy to assess the problem tire. He and his team spent 20 minutes checking it out. While they couldn't find anything specific, they tightened the air nozzle. They also put air in my other tires. He did not charge me, as he couldn't find a specific issue. I really appreciated his honesty. He answered my questions about the different new tires that he could sell next time, and warranty info as well. It is so hard to find honest car people who will not just take your money! I told him I will be back in a few weeks to get the new tires.
A V
These guys are the most hardworking, accommodating, friendly mechanics you will find in NOVA! I came on Saturday, on Labor Day weekend, for a tire rotation and they immediately rotated the tires within 15 minutes. I will definitely come back whenever my car needs servicing. All of the workers are super nice and friendly, can’t ask for a better shop.
robin flemming
I came to One Stop in an emergency. I was losing tire pressure fast ! I went to another tire shop who wanted me to leave my car over night, they also were over 20.00 more. I spoke with Rafael who accommodated me right away. He told me to come on and they would service me right away. He came up with the most cost effective and accurate solution to my problem. I really appreciated his kind nature. I would definitely recommend this tire shop. They are efficient, ethical and kind. Great work! Great People
Jeremy Bernfeld
Great service, nice owner. Helped replace some old tires.
Sarah Ogden
I got a flat tire on the freeway today and I'm forever grateful that One Stop New & Used Tires was nearby! Rafael was so kind and considerate. First he gave an estimate of the cost to fix everything. High quality products and work. Then he said all 4 tires would be replaced in just an hour. He helped me and my baby inside to the waiting area, where a friendly lady worker offered me a chocolate chip cookie. (How could she know I didn't eat breakfast and have been craving chocolate chip cookies all day??) Just as promised, not a minute more than an hour later, Rafael brought the car back to me and helped me get my baby's stroller in the trunk. A true gentleman, Rafael is also very professional and I will trust him with any of my future car needs. I felt entirely comfortable the whole hour I was there. Also, the waiting area is very clean and welcoming.
Melanie Bennett
The best customer service I've ever experienced. Rafael stayed an hour after closing time to replace my tires. His honesty, prices and customer service were impeccable. I would recommend everyone to this shop, you will be pleased!
Denica Murray
Went by One Stop this afternoon with a recommendation of a friend! EXCELLENT service! Rafael and his crew were very helpful and friendly and the service was very quick! These guys really know what they're doing. Got four new tires for a really great price! If you're looking for a reliable shop that won't overprice, stop by this place. Honestly it's the best shop in town! I used to get my tires from Sam's Club or Costco but now I will be going here every time!
Deborah George
My experience with Rafael was so great! I called prior to coming in to see if they had the tire that I needed. He checked to be sure they had the right size and told me to come on in. He was so friendly and welcoming. I popped my tired so I had a spare on and the old tire in my trunk. He didn't have me take the old tire out myself- instead he told me he would take care of it and even offered to have me stay in the car while he was doing the work. He showed me the tire he was going to put on and explained the process to me. It only took about 10 minutes and he even put my spare back in my car where it belonged after putting the right amount of air in it. I also have a crack in my windshield and he called a friend of his for me to get a price. I moved here from across the country, so it is so refreshing and important to have someone in the area that is friendly, personable, helpful, and trustworthy to service my vehicle. Thank you!!!
J Dance
I went there today to get a tire repaired. Wow Raphael and his team were super efficient. The person answered the phone was friendly and courteous. When I arrived, I didn't even have to get out of my car. I was out of there in less than 15 minutes. I felt I was serviced by a winning Formula one team. I will definitely go back, if there is a future need.
Kayla daSilva
I got 4 new tires at a bargain price and couldn’t be more delighted by the service I received. Johana and Rafael are wonderful to work with and I will definitely be returning to them in the future. A professional and trustworthy shop!
Lindsay Herra
I am blown away by the service provided by Johanna, Rafael, and the entire team at One Stop Automotive. My family was visiting from out of town to explore DC. We were just finishing up at Arlington National Cemetery when our car wouldn't start. With the help of kind strangers, we jumped our car and called the nearest autocare center (we lucked out!). They got us in right away. We were offered air conditioning, water/ vitamin waters, and the most kind smiles and uplifting conversation. Johanna even dropped us off at the metro station so we could continue on our day of DC touring fun, and picked us up the next day when our car was ready. I have never had such a positive experience with any autocare provider! My family and I continued to talk about how positive our experience was the rest of the trip! They were truly a blessing in the midst of a crummy situation. Thank you so much, One Stop team! We are so grateful!
Joseph Ugast
Nothing worse than walking out to a flat tire. Rafael took very good care of me and my car. He had my tire patched in no time as well as rechecked all 4 tires psi, adjusted accordingly and had me back on my way. Very well run business, and Rafael couldn't have been any more accommodating. Nice to know we have a dependable place like this in the neighborhood.
Josh Canary
Rafael was incredible. I noticed my tire was very flat, and his shop was closest. It was raining out, so he told me to stay in my car while he lifted it and checked the tire. Unfortunately, it needed to be replaced and it is an unusual brand. He quoted me a price that was expensive but reasonable, but by the time I came in to have it installed, he'd found it for much less. Then, and it was raining again so he told me to stay in the car, it took him no time to do the installation. Finally he insisted on shining the other tires so they matched the new one. He goes far above what's needed and provides great service at good prices. His garage is a little hard to find, but I highly recommend this business.
Hannah Tori
They are so affordable, helpful, and kind! Highly recommend to everyone needing work on their car!
Olivia Mathias
I’ve been coming here since 2016 and the owner Rafael is the most genuine and caring person! He and his daughter sincerely care for their customers and the quality of service. Thankful to go somewhere that I can personally trust!
Shea Hartley
Five stars at a tire/auto place I thought? No way. Boy was I was wrong. As soon as I showed up Rafael and his friendly employees went straight to work taking care of everything. As Rafael's employees took off my spare tire and took care of my car Rafael explained to me what all the different numbers on the tires/stickers meant so I could make the choice on what tires I wanted to buy. Never have I ever felt more equipped and empowered to make a decision on what was best for me at an auto business! I wish this place did everything car end to end. I will definitely be returning and sending my friends and family to him.
Matt Murphy
We are new to the area and were looking for some emergency work for my wife's car. They are a fantastic independent shop! Very personable and the prices are fair. They do great work and explain issues thoroughly. We definitely will be making them our go-to for all our automotive needs!
TJ Carney
This was one of the best automotive repair experiences I've ever had. I took my car to One Stop to have the brakes looked at. The dealer told me I had calipers that were sticking and grinding down my brakes faster than usual and quoted me well over $1000 to have them repaired. Rafael and his team looked at the brakes and were able to not only replace the pads and rotors but loosen up the calipers so that they did not stick, instead of completely replacing them like the dealer wanted to do. They did all of this work for under $1000, which ended up saving me hundreds of dollars if I had gone to the dealer -- they even threw in a line flush free of charge!
Not only was it high quality work at an amazing price, but Rafael and Johana are just about the nicest people you will ever meet. Rafael showed me exactly what was wrong with my brakes and what they were going to do to fix it. He even offered to give me a ride home and when I told him I would walk, he provided me with a bottle of water since it was hot outside! When I went to pick up my car, Johana sanitized it, brought it around to the front of the shop, and turned on the A/C since it was another hot day. They look to help however they can and do so with a smile!
Finally, they are extremely efficient with their work. I brought my vehicle in around 3:30pm and they had the work done by 6:30pm. I cannot recommend One Stop enough based on their value, friendliness, quality of work, and efficiency. I will certainly be taking my vehicle to them for future repairs and service.
Eric
I happened to be in the area when I had a flat tire and needed to get it replace. Johana and Rafael were INCREDIBLE -- super nice, professional, and had great prices! I was in and out within 30 minutes, even though the shop was full. I don't live near One Shop, but it 100% will be my go to for future work.
Kyriakos Iliadis
Nice, honest, reasonable, and efficient. Second time I used this place to get a tire because the customer service is out of this world. Rafael is truly dedicated to getting you a quality tire for a cost effective price. You can trust the work and you are guaranteed to be satisfied. One more reason to support local businesses!
Michelle Choi
I went to Rafael's shop today to change tire to used one(good quality!) and he was so friendly and kind. They offered GOOD service while I was waiting for repairmen; provided free water bottle and it took only 20 min for fixing and he had me to take a rest in the cool area. Also, he did not over charged for it. Thank you Rafael!
Forrest Colyer
Rafael (the manager/owner) is an honest and dependable guy. He replaced two of my tires for a great price and within 30 minutes WITHOUT an appointment. Can't recommend One Stop enough. It is hard to find an honest shop like this.
Bill Purdy
Always reliable and cost efficient. Went in with burnt out headlight and out in 15 minutes.
Brianne Black
Like everyone says, Rafael is the MAN! I had a tire on my car slowly losing air. I was not sure what was wrong, and my tires are only a year old so I was hoping I didn't have have to replace. I called Rafael after finding him on Yelp. He said come in and he would find out what's wrong and take care of it. Pulled up to the shop with no wait. Within literally 2 mins he had my tire off and found a nail. He pulled it out, patched it up, fixed the air pressure on all my tires. We were there honestly 10-15 mins tops. A small fee, and I was back on my way. He was so nice and so friendly. I will definitely go here from now on for any tire needs. A+++++
Brendan Karlstrand
Excellent experience. They didn't have the tires I needed in stock but got them by the next day, and replaced all four in under an hour. Also got a great deal on the price. The customer service is amazing, very friendly and honest. Even got a follow up call the next day to make sure the tires are doing well. Much better experience than I've had at big chain places or other mechanics. I highly recommend you come here for all your tire needs.
Brianna Bennett
I loved going here to get my tire taken care of and I would go back to them for any needs i have with my tires. Rafael was more understanding and empathetic than anyone else I spoke to on the phone, he was more concerned with getting me taken care of than making money off of me. I went to him for a new rim, that he sold to me for less than half of what Four Mile Run Used Tires was willing to sell it to me for. I had a flat tire a couple weeks after and got quick and painless service from him at a great, affordable price. Rafael is part of the solution when something goes wrong with my tires, not part of the problem. I would rather go to him than anywhere else, and he has great recommendations for help with things other than tires if the need arises. I have his business card in my car all the time just in case I need his help with anything.
Hassan Jrab
The people that work here are very amazing! They sell the best tires for great prices!! They work so hard and they make sure they did a great job! When you come here, they treat you like family, compared to be just a customer. Best prices and best service for cheaper!
I recommend everyone to go there if looking for new or used tires!
Joe Short
Outstanding customer service. Rafael and his team got my car fixed and right back on the road. This will be my primary mechanical for all maintenance in the future!!!
Jeff B
I bought new Michelin Defender tires, two years ago. The company that sold me the tires did not put new valve stems on. The tire light came on, I tried adding air and discovered dry rotted stems. Rafael fixed the problem introduced by another shop in 1/2 hour, at 6 pm on a Saturday night. Fair price, fast and professional service. I am a customer for life!
NHD
Outstanding service, Unbelievable speed, amazing value - best experience with a business I've ever had.
My GF had a blowout and had the car towed here while I was at work. She knows nothing about cars. I told her over the phone to ask for deals on a set of 4 new tires, and to call me back so I could let her know what to go with.
Without calling me back, she paid for the tires, and I was furious thinking they took advantage of a girl who didn't know prices.
This wasn't the case. Rafael gave her 4 brand new BF-Goodrich advantages for $20/tire cheaper than the cheapest price I could find anywhere on the internet, w a 65K mile warranty. They polished the wheels and put tire shine on them. The car looked incredible when she brought it home. They even fixed some damage on the front end that had been hanging down for years without anybody asking them to.
Fast forward 4 days -
I am driving the car and notice the rear passenger tire goes flat. So of course I'm thinking 'Oh great... I got tires from scam artists.' I put enough air in the tire to get it over to their shop.
When I pull up, Rafael tells me and my GF to stay inside the car in the A/C as it was almost 100 degrees out that day. He told me to kick back and relax and that they would take care of everything, no charge.
I counted 8 staff members working, they started working on the car immediately like a NASCAR pit crew, everyone on the team had a role and they knew how to do it well. I was absolutely amazed that they had the old tire off and the brand new one on before I knew it. Nobody was smoking cigarettes while others worked, you could tell they all take pride in their craft.
Last time I took my car to get four new tires, it was at a Firestone. I waited in the lobby for 6 hours before they finished, taking up my entire day. So you can imagine my surprise when I pull up to a shop that treats me and my old Toyota Avalon like I'm some sort of a Ferrari owner. They dropped what they were doing and focused entirely on my problem, like it was a family emergency to them, and had me out of there in 5 minutes.
I have never been so impressed by a group of people that love what they do and treat you like family when you pull in the lot. They don't take breaks, they don't stop until you are back on the road.
If you want to stay in your car and have everything done for you and be out and on the road in minutes... these are your guys.
I've never seen a combination of customer service and skill in one small business, and they earned a lifelong customer here.
Wasn't surprised when I logged on to see the highest google rating I've ever seen with a 4.9. These guys are the real deal.
Joe Lengerich
Raphael is a great mechanic and an honest, fair businessman. He did excellent work on my ailing car quickly for a fair price and went above and beyond to make sure I was a happy customer. I cannot recommend this establishment enough.
Kara Stanaland
Rafael and his team are honest, hard working, and full of integrity. After having service done to our car by One Stop Automotive, we encountered a pretty serious issue (one due to human error). Rafael was quick to apologize, own the error, and make things right. His honesty is a breath of fresh air in an industry that is otherwise clouded with much deception and ripping off. We never doubted that Rafael was on our side from beginning to end. I’m glad this little shop exists in Arlington, and hope it thrives for many more years to come.
Patricia Peters
Excellent experience at this place! I showed up with no appointment and lots of questions. Everything was explained to me knowledgeably and patiently. All four tires were replaced on the spot within 30 minutes of my arrival at a very reasonable price.
Bryant Harvin
I went to One Stop about two weeks ago to get two rear tires for my SUV and Mr.Rafael gave me a great price on to used tires. Honestly when I saw him roll out those tires I thought they were new. Best used tires I have ever bought. I purchased two front tires from another place a couple of weeks ago and wish I got them all from this place. His tires, prices, and customer service are simply BETTER!
Marc Nguyen
As others have mentioned, Rafael is all about customer service and is prices is great. I called looking for a used Michelin to use as a full size spare for my wife's SUV. Rafael had the exact model and size down to the load index in stock. The price he quoted out the door (tire, mounted on my wheel, tax, etc) was less than two other local shops I called and even less then if I had mail-ordered a tire and taken it somewhere to be mounted.
I arrived at the shop around 5:30 pm. He and his guys were working on a couple of other cars/tires, but he greeted as soon as I walked into the garage and got me out in about 20 minutes. I will definitely try Rafael for new tires in the future.
Isaac Pickard
I read the reviews before calling Rafael. I needed new tires. The hype is definitely real/legit. Great service, help, and prices! I didn’t mind the 30 minutes for the great service that was provided. These other shops around the area can’t/won’t compare to them. If you’re in the area give them a call!
John Poor
Flat tire, called because of the positive reviews. I can confirm, the reviews are warranted. I called right when they opened, on a Sunday, no one answered but a few minutes late he, the owner, called me back saying he was in the other line. First off, that's awesome, following up on a missed call. Very quick, good prices, was able to give me exactly what I wanted. No hassle, very friendly. A little tucked away shop behind a building. A hidden gem. I highly recommend going there for your tire needs. Keep up the great work!
Sarah Johnson
Everything people have said about Rafael is 100% true. He is honest and hardworking and really cares about his customers and his reputation. I went in for a used tire and it cost exactly what he quoted. I was in line behind 3 other customers and was still in and out in under 30 minutes. If you are looking for great service and fair prices, Rafael is your guy.
Anna Patsel
Rafael is great! I called about three other tire places that gave me much higher quotes on Michelin Premier LTX tires for a 2013 Nissan Pathfinder. Rafael's price was fair and he checked my alignment for free. His customer service was outstanding and he changed my tires in about 45 minutes. He has been in business for 8 months working 7 days a week to make his business success. I commend supporting this small business man. I wish him the best. I also got a free tire pressure gauge because he had an extra one.
Dan Carroll
I stopped at "One Stop New & Used Tires" today, since not everyone was open during the extended holiday break. The shop is tucked in the back of a gas station off of Glebe. Don't let this gem hide on you though, the level of service was absolutely fantastic! I rolled into the shop with a flat tire caused by a nail. I watched the whole process of repair and was out of there in 15 minutes. I really felt comfortable doing business with Rafael. I got the sense that he genuinely cares about his customers first, rather than making a quick buck. Definitely will be back again with future business!
Gauri Rege
Rafael for the win!! Really pleasant and straightforward chap. Changed my tire in under 20 minutes & at a very reasonable price ($95 plus taxes). They were nice enough to check the air in the rest of my tires as well. Sign me up as a return customer! :)
David Potocnik
A diamond in the rough in Arlington! On two different incidents, both before long road trips, the always friendly staff led by Rafael, helped me out with tire issues. First was simply needing air. Second was replacing a needle in a tire that was releasing air out of the blue. They were quick, friendly, and at little to no cost. I have made a point of also buying my gas out front at the Liberty station. If you ever have an issue with tires, or need to update your VA inspection, I cannot recommend this place enough!
Seth Lacy
Absolutely top-notch! Not only is the One Stop Automotive team fast and responsive, they are some of the nicest folks you would hope to meet - all this while providing excellent value. I can echo the experiences of the previous reviewers. I came in close to closing time on a Tuesday with a curbed tire in almost un-drivable condition, hoping to set up a time the next day for service. Instead, they were willing to take care of my issue right then and there, while patiently walking me through my tire options and the best path forward despite the late hour. Most to their credit, they identified a scrape to the rim under the hubcap which I thought would need repair as a cosmetic issue which would in no way impact its integrity or driveability. They could have easily had me pay (happily) for additional work I didn't need, but instead carefully explained what was and wasn't necessary, demonstrating the type of integrity which seems harder and harder to find these days. Five+ stars in my book.
Tom Gallagher
They fix Run Flats!! I had a slow leak in one of my Run Flat tires. Rafael and his team were fast (they tested and took care of my tire in less than 20 minutes), friendly, efficient, and affordable. Some places will not fix run flat tires. My other alternative was replacing the whole tire (a pricey option). This team really came through. I would certainly recommend them.
Zebley Diaz
Popped a tire and One Stop had me in and out in 20 minutes. It was so cold out they didn’t even let me get out of the car while they changed my tire. Best price around and had my tire size available that day. THANK YOU!!! 🙌🏻🙌🏻🙌🏻 …
Sunil Bhalla
I was skeptical when I saw all the five star ratings. I thought to myself that all of these can't be legitimate and that perhaps some were fake.
I had a blowout and needed to replace a tire on my Benz suv. I needed an expensive 20 inch tire to replace the one I lost. You will note Rafael is mentioned in almost all of the reviews. There is good reason for this. He was professional and accommodating. He told me my schedule was his schedule. He found a cost effective solution for me and had me in and out fast. My tire blew out on a Sunday morning and the next day it was replaced. I can't thank him and his workers enough.
Don't be skeptical, this place is the real deal.
Terri Mills
All of these five star reviewers are absolutely correct. From the time we called to confirm our tire purchase to the time the tires were installed was less than 1.5 hours. They hustle and are very fair with prices. Nothing fancy about the location but I am so happy we purchased from a customer oriented small business person. Great job, go see them.
Cullen F
Took my girlfriend's car here to get a tire repaired/replaced and had a great experience (for having to get a tire replaced). Everyone I interacted with was very pleasant and very transparent. The gentlemen working on her car pulled me over to show me the tire and explained why based on the location it unfortunately couldn't be repaired. I appreciated this type of transparency of not just telling me what was wrong, but also showing me. My experience was concluded with direct interaction with the proprietor who was very friendly and engaging. Will certainly go back if ever in need of a tire repair/replacement in NOVA.
Colton Dixon
Don't even bother going to another tire shop! Not only did they talk me out of buying a more expensive tire that was rated for less mileage and save me $250, they inspected my tire for free when we thought there was a bearing problem. When it came back that they thought it was the tire they replaced it for free with a brand new one no questions asked! You'll not find a more friendly work force or better customer service! These guys work hard and care about making you happy! They are the real deal! Do yourself a favor and come here when you need Tires! They rock!
Ben Kiernan
Rafael is the man! He replaced all four of my Audi tires. He went above and beyond; They cleaned my rims and shined my new tires, showed me some of the pre-existing issues with my rims, bought me ice cream, gave me free rim cleaner, and was overall excellent to converse with. Go to Rafael, he runs an honest business with excellent customer service. Thanks Rafael!
Steven Immel
Bought 4 new Raptis R-T5's from them and couldn't have been happier. They didn't argue with me about the change in aspect ratio. Everything was very quick and professionally done. Just took my tires out in the fresh snow and they handled great, adding much needed stiffness to the roll in my car. Can't wait wait to to go conquer some corners in some better weather.
alexis silver
I went to see Rafael after having a flat tire. Even with the snowy weather , everyone was so attentive and helpful with getting me back on the road safely. He treated me with excellent customer service and respect. I would recommend Rafael and one stop tire shop for any tire needs.
Abo 8995
Rafael is a stand up and honest man. He was more worried about my safety than the money. I came in to get one used tire temporarily until I could afford a whole new set. He put on a second that I didn't have enough money for but he let me slide with the agreement that I could come back on payday and pay the rest off. That's unheard of, this place is amazing. Very friendly and speedy. I am a lifer now, I will always come back here for my tire needs.
Ward Berry
I have been here twice now. This is by far the best customer service I have ever received anywhere, not just tire/automotive shops, but any business I’ve ever been to. The staff here is incredibly friendly and knowledgeable of their craft. The prices are also competitive and they gave me a deal on the price both times I was here. From now on this will be my regular tire place. Highly recommended.
Jim Tanious
Just went there to figure out two slow leaks in my rear tires that another shop said they couldn't fix. They took the time to take the tires off and find the leaks and patch them. Great service and the owner was really helpful!!
Timothy Elliott
The only word I can use to describe Rafael and his shop is AMAZING! I've been needing new tires for some time now, and in typical fashion waited until one blew late Saturday night to take it seriously. I rely heavily on my car throughout the week so come Sunday morning I was frantically looking for a shop that was open. I came across Rafael's shop and called hoping to get someone. Not only were they open, but once I explained what tires I was looking for Rafael said he had them and I could come in right away. Literally 1 hour later after dropping my car off and walking the mile back to my place, Rafael called me to say the car was ready with 4 brand new tires. When I went to pickup my car, Rafael took the time to show me the wear patterns on my old tires and recommended a few other things I should get done to the car. Now this is the place where most mechanic shops might try and up-sell me to purchase parts or get additional work done there. Not Rafael. He told me he would call around and help me find the parts on wholesale - which he did. Then he actually suggested a place where I could go that would not charge me an arm and a leg for the actual work that needed to be done.
The price is amazing! Coming in on a Sunday and looking for immediate service, I was expecting to pay out of the nose. However Rafael didn't. He actually said that his policy is to do good work at a fair price no matter any other factors. Rafael took the time to talk me through everything I needed to know about the new tires and suggested some things I might want to get done with my car in the future. He even polished my rims. I would highly recommend Rafael to anyone looking for excellent customer service and quality work all at an extremely fair price!
Jonas Linde
Afraid of getting ripped off by mechanics? This is the place to go. Rafael is a good, honest man. This is my second time coming to him. Had a car problem and he offered a solution that I hadn’t thought of and saved me money. His business makes money by winning your loyalty. Not enough businesses like this around.
malik alsaif
Literally I have been looking for 4 sit of tires forever: size 295 35 21 which is difficult to find in the DMV area, I called my man Rafael he is so helpful he was like "I got you don't worry just come over." In short he is helpful with a great staff, finished a great work on my car, definitely coming back again.
Plus the best prices in the market !
Chris Curley
I have never written a review before for anything but this place truly deserves it. I called before I came and they were able to see me right away. I had the pleasure of meeting Frank who managed to identify the leak on my tire and offer me various options to fit my needs. He hooked me up with a used tire out the door for $70. They were concerned for my safety above all else and I would recommend them to anyone (Grandmother included).
Caro G
I just moved to the area and due to a flat tire I searched for a nearby place to get a repair. Thank goodness I found this shop. They were so fast, professional and kind to me from beginning to end. Wonderful, friendly environment filled with smiling faces. They are also bilingual! 😁 10/10 would recommend this lovely family owned business!
Libby Devine
We were greeted right away and they got to fixing our tire immediately. We were in and out of there with a patched tire in less than 20 minutes. They even checked the rest of the tires and added new caps to tires that were missing them. Fast, friendly, and affordable! Thank you!
Sanaa Rhanime
I stopped by the shop last week to check on front tire that had a big cut due to some glass in driveway. Tire wasn’t salvageable. Mr. Rafael was very nice courteous and not pushy. I asked if I need to get 2 of them and he said no. One will do and he switch my back one to the front and the used one in the back. Highly recommend the place, quick and efficient.
Meagan Case
Johanna was able to quickly squeeze us in for a new tire after I got a flat while traveling to DC. The team was so helpful in getting us back on the road quickly. They answered all of my questions and were reasonably priced. Highly recommend!
Aston Williams
This will be the only place I will ever buy tires from. Bought tires for my car here twice. Rafael, Joanna, and the rest of the team go above and beyond to make sure you are taken care of. Also they never try to sell you anything you don’t really need which I appreciate. Came in today to get a nail removed and patched from my tire. Was in and out in less than 15 minutes and they even checked to make sure my other tires were properly inflated. For only $20 it couldn’t be beat. They’ve made a customer for life out of me and I know they will do the same for anyone. Can’t recommend enough!
Scott White
I called for my son to get pricing and availability. Raphael was very helpful and courteous. I was pleased. After going there Raphael continued being very helpful. His mechanics went above and beyond servicing my son’s car. My son is already planning to go back for more. A great shop!!!
Tom R
Our son got a flat tire on a Sunday and we looked around for a place that would be open to help. One Stop stood out in a wasteland of low rated chain tire centers in the Arlington area. Rafael met him at the door and came up with a great solution. Extremely refreshing to find someone so knowledgeable with great customer service and fair prices.
C Richard
Super fast, friendly service. I took my car in on a weekday evening for maintenance and new tires. The car was ready next day by lunchtime.
Not sure if this is typical but it makes a great first impression! Thank you very much, I will return and recommend.
Greg P
One of the best auto service experiences I've had - great service and excellent prices. Definitely a "don't judge a book by it's cover" establishment - the exterior may be modest, but the manager is a really nice, honest person who does quality work and does not overcharge. I had a slow tire leak and his team was able to diagnose and fix the problem; probably saved me a hundred dollars from what I would have paid at the dealer.
Nikki S
I drove from Richmond to visit the Arlington National Cemetery, and my military ID fell into the gap of my emergency break in my 2020 Wrangler. I called three Jeep dealerships with service centers and none were able to assist me. On a whim, I called One Stop and spoke to Rafael (the owner) who told me to stop by so they could see what they could do. Prior to this I spent about an hour in the Arlington parking lot reading the experiences of similar Jeep owners who had to either order new credit/debit cards or have their entire console removed in order to reach their fallen items. I was totally prepared to be at One Stop for a while, but Rafael and the others were able to retrieve my ID within 5 minutes. They charged nothing and it was such a great experience, especially after being told by Jeep that I would have to wait a week or two to swing by the service centers. Replacing a military ID is a pain, and I am so glad that I was able to find One Stop. Awesome experience all around. Thanks guys!
Corey Barton
Raphael had me in and out in 20 minutes and the cost of a brand new tire is very reasonable. The tire also comes with a warranty. I highly recommend this place. You won't find a better deal in town.
Alexis Soto
Rafael and his team worked very fast, which is very important to me. Had me on my way with new tires in less than 15 minutes! Very well ran business and knowledgeable staff. He even offered a special discount for military.
Daniel
Fantastic company and owner. I just bought 4 new tires. They helped me make the selection AND found me a rebate for them. Rafael runs a great business and I will be sending my co-workers to him for any of their tire needs.
Sunshine Marie
My experience was wonderful. My Rim was damaged and the tire was completely on the ground. I was freaking out Every tire shop said they couldn't help, I need to take it to the dealers. Raphael said I can see if I can help, I will try different options. Which he did and fix the problem. My car drives so much better !!!
Quick service, reasonable prices, and very very friendly. I have another vehicle I plan on bringing to Raphael.
Laila Mokhiber
I've never had a more pleasant automative service experience in my entire life! I'm always weary of mechanics and auto pros, but Rafael has proved to me there ARE good guys out there! My tire went flat three times this week, I wasn't sure why, and after the blizzard it was buried 8 feet deep so I surely wasn't going anywhere. Once the snow started to melt I still wasn't able to get my car out, as the tire was super flat at that point, to get it to a shop. I wasn't sure what to do. I called AAA and all the lines were busy. I called Mr. Tire, Costco, and a few other shops, all could not guarantee same day help, quoted high prices, and required I either come early the next day or keep the car at the shop overnight. From the first moment on the phone with Rafael I could instantly tell he was the right man for the job. He had such a pleasant attitude, told me I was a priority, and that he would help me out immediately. Truly, the best part of the experience was his positive energy and incredible customer service. At his suggestion I came to the shop using my roommate's car, he gave me an air pump to take home and inflate my flat tire as well as a shovel to clear any remaining snow in my car's way. Once I got my car over to his place (which took less than 15 minutes because he is convenient located less than a mile away) he diagnosed the problem within 1 minute- a big nail suck in the tire. He didn't try to up-sell me and charge me for a new tire. Instead, he patched it up and sent me on my way. He also told me I could take care of the extremely reasonable $10 charge whenever he saw me next. I am no longer stranded without my car and forced to take Ubers to work everyday. THANK YOU, THANK YOU, THANK YOU, RAFAEL! You are humble, fair, resourceful, and very hardworking- all very admirable traits. I'll be sure every person I know with auto needs does business with you, my friend.
Aiyra Pangilinan
I never leave reviews online but these days it’s really hard to find a place that you can trust to take your car. The people who work here really care about what they do and the people they serve. I came in to check on my tires (mind you, the Hyundai dealer from Frederick MD had just done a full service on my car 2 weeks beforehand) because I felt my car wobbling as I drive. Rafael, the manager of Automotive & Tires, took a look at it and did a test drive on my car. He helped me for at least 20-30 mins. He found that my axle was broken!! On top of that I was missing a lugnut. My dealer from MD should have known this because they literally had to replace my fan but didn’t bother to mention anything to me. I had been driving my car with a broken axle for a couple weeks and at the time I had already put at least 100 miles on it within that timeframe. Needless to say I felt this place saved me from a potentially really bad car accident. The greatest thing about this place was that they didn’t even charge me ANYTHING! They were happy to help me out. Other places need to learn the service they give here. Would give them more stars if I could!
Caroline From Michigan
If I could give ten stars I would. This was by far one of the best car experiences I’ve ever had! They were the most reasonably priced, the quickest and BY FAR the friendliest. They went well above and beyond what is neccessary regarding customer service. I desperately needed tires as I was heading out later in the day for a flight and they went outside of the normal protocol, went and personally picked up the tires for me and had them on with plenty of time to spare. I cannot day enough good about this shop. I will never buy tires from anyone but them.
Ray Jones
Great service...they took care of my wife's tire with no problems
Jenny Black
I noticed I had a flat tire at 650pm and they agreed to help me me even though they closed at 7pm! They changed my spare tire that night and had my new tire ready the next morning 30 minutes after opening. Great staff and very friendly!
Reem Khaldi
Mr. Rafael has been extremely helpful .... He didn't just locate the cracks on the rim; He took the time to search online for replacement ... Once he found the best deal, he offered to pick up & replace the affected tire for a minimum charge ... Fabulous service. I highly recommend One Stop tire shop.
AD Fitness
The owner is a great person and unlike most places, cares about what is best for you. Staff is friendly. Took my car to get tires checked out and filled and job was done in 20 min.
Dueño es una excelente persona. Servicio es rápido y no te estafan. Totalmente recomendado.
Farzana Nabi
Yes folks, this place is as great as the ratings exemplify. It does exist. And Raphael (the owner), Joanna (his daughter), and the rest of the crew are just that amazing!
This is the only place my husband and I will take our vehicles for tires. We initially found One Stop Automotive & Tires on a cold Winter day a couple of years ago when the hubby found a nail in his tire. (Mind you, he has 21" premium tires and they're not cheap, so he was a bit concerned about having to replace it.) But Raphael took care of it; his team patched up the tire (something that Audi does not do), and we were out of their shop in less than 30 minutes. The tire is still good.
Fast forward to the present: As a pulled out of my garage yesterday, I discovered I had a flat tire. Once I had the "donut" put on, I headed straight to Raphael's shop. Unfortunately, I had to have my tire replaced because it was damaged. But Raphael was very open and honest about my options, and didn't pressure me into purchasing anything unnecessary. (I ended up buying a new set anyway because it was almost time to get them replaced. He gave me a great deal on Continentals; they're not cheap!)
This place is a gem, not only for their trusted, quality service, but their unmatched customer service. I highly recommend One Stop Automotive & Tires without reservations. I only wish they were a full-service auto shop. Perhaps in the future... :)
Maryann Shane
The owner, Rafael, cares about customer safety and satisfaction. I found a nail in my tire after work, called in, and he told me to come over right away although his shop was supposed to close in 5 min. He kept his store open past closing time and worked overtime to patch up my tire. Very thoughtful and hard working man.
Allan Flott
Rafael and his Crew were extremely helpful and professional walking me through my tire troubles. He gave me all the pricing options and found what was best for me. Was extremely quick, I was in and out in 15 minutes.
Huge assortment of new and used tires. I would advise all people come to Rafaels Shop, one stop new and used tires.
Dorothy Siemon
I had excellent experience in getting new tires. Reasonable price and superior quick service! I will be going back for any tire needs my family has going forward. I do not usually take the time to write reviews but I made the time because I so appreciated how I was treated and the great service I received.
Lisa Smith
Outstanding service! We had a slow leak and they got it done within 5 minutes. I'm new to DC but will definitely use again if needed.
Shafique Kassam
Raphael was great and sold me very good tires and balanced them. Saved me so much money from going to Merchant Tire. He even told me I didn't need 4 tires, since one of mine appeared in excellent condition versus the other three, so I only needed to buy 3. I'd recommend him for anyone with tire needs
Tyler Altmire
Just moved here from Pittsburgh and these guys have helped me out multiple times. First I had a couple nails in my tire, new wheels mounted and balanced, and my antifreeze composition checked. These guys treat you like family and this is where I will be taking my vehicles from now on!
Mate K
They took me in with no appointment to patch a leaky tire, were able to show me the source of the leak and get the job done in less than 10 minutes (having had to dismount the tire in the process). I never had to get out of my car either. No complaints here.
Erin Cronin
Long story short, Rafael quoted me $55 to replace my tire with a used one (parts, labor, etc. all included)! Rafael said they'd try & fix the tire if they could to save me some money. Rafael and his team were able to fix/plug the tire and out the door for 20 bucks in under 15 minutes. Rafael is an honest man & a pleasure to do business with...go here, it's a hidden gem!
Josiah Renton
They are sooo very nice and give the best price I've seen in the area!
Raphael and Mrs. Rosa are eager to help right when you pull up and will examine your tires to see if you even need them at the time.
highly recommend this for anything you need when it come for tires.
they treat you like family=]
Zai Knab
Perfect!!I was on my way to Richmond from DC and tires went flat on the highway,the police were nice enough to help me put on my spare but I still need a tire to get to my destination on a Saturday past 6pm..the police highly suggested One Stop which I drove to but it was after hours! Rafael the manager saw I was in dire need and another of my tires were worn out so would have been dangerous for me to be on the road either way. So he agreed to help me even after hour and did a check up on the rest of my tires!!I'm so grateful to the guys at One Stop...life savers for reallll😊😊😊
Fussion
The best service I've had in Washington DC area in the last two years. Went to get spare tire fixed
The owner not only stayed after he closed to fix my tire ,since my schedule is tight he also checked the pressure all wheels. And made sure the lights are functioning. And put the tire under the car, then cleaned it up.
Very happy with the professional service I received!
Thank you
Zak Ahmadi
This is the best automotive and tire place ever. Their service is in a different level. I highly recommend this place. Rafael, Carlos and Joanna are all the best.
Brandon W.
Amazing service and even better prices!
After a flat, I needed the two front tires replaced. One Stop Tires replaced and installed both tires for hundreds less then everywhere else quoted me. The service was fast and they treated me well.
Kyan Brady
I pulled in and was greeted immediately by the nice guy who I assume owns the place. I tell him I need the left front tire replaced and he tells me he will take care of it right now. 3 mins later one of the employees is rolling out my new tire while another is taking off my old one.
In and out in 20-25 mins.
Pros: Budget friendly, friendly and efficient staff and owner, quick service
Cons: Why haven’t I been here sooner?
Willmoris Caceres
Rafael took care of me immediately from the beginning when I arrived with a front right tire that is showing a metal band. He took care of me by providing me a nice tire for an excellent price and I was done in just 15 minutes. Rafael were very courteous and kind. He made sure I got what I wanted.
Christian C.
Rafael was great! Stopped by because I thought I had a flat. Turns out I didn't. Rafael was very honest and didn't try to push a flat fix on me all the while being very attentive and providing great customer service. Will go back immediately for any tire issues. Highly recommended.
Greg Mills
One Stop really took care of me when I was in a bind! They are fast, helpful, and get everything done at a great value. I will absolutely be going back to them for any car related needs that I have in the future. Totally recommend going here.
German Guerra
What can I say? I called this shop based on Yelp reviews. Got a friendly welcome inviting me to come over and see about two front tires I needed.When I arrived, Rafael quickly located two replacement tires that matched the michelin OEMs that came with the car. Let`s just say that my cost was a fraction of what I was quoted everywhere else. But what`s really impressive is the efficiency of the whole operation.Rafael is able to greet and consul a customer, and then get the hardware, switching gears seamlessly. I was in and out in about 30 minutes and will definitely be back. No more getting shaken down by national chains with terrible service,long lines, and zero stock.Go see these guys , whether you have a beater or luxury vehicle (which I have). Thank you again Rafael you are the BEST.....
lissanelly alvarez
Rafael and his team were amazing in their communication and customer service !! I needed to replace 4 tires after an almost failed vehicle inspection and they were able to take care of everything that same day !! They were informative , honest and most important reassure all my concerns ! Thank you !!
L Gatchell
I have had multiple fantastic experiences with these guys - I originally came in for a destroyed tire, and ended up going with a new set of tires from them at a reasonable price. About a year later, I had a flat tire (nail - not their tires' fault) and AAA put on my spare for me - they were very friendly, had it fixed in just a few minutes for a fantastic price, and as I was heading out I asked them if they had any idea why my car'd been making noises ever since the AAA guy had put on my spare. They spent significant time troubleshooting it over the course of several days and apparently when AAA dropped my car after jacking it up, he'd bent the dust cover for that wheel. They fixed it and refused to charge me.
Will definitely be back next time I need anything tire-related.
M Gallivan
This was the best experience I've ever had at a garage. Rafael is kind, conscientious, honest, and professional, and gave me a very reasonable price for my new tire. Terrific service!
Jules Duval
My experience with Rafael and his team was nothing less than extraordinary. I had 4 tires leaking air and had come up empty with other tire "experts" close to my home. I was left having to fill my tires every other night and wondering why this was happening to my brand new car.
Rafael and his team did a thorough analysis and corrected structural anomalies with the tire rims that resulted in a permanent solution to my tire problems. To top it off, he charged me far less than what had been quoted to me elsewhere.
Rafael takes pride in his work, puts his customers' needs first, and most importantly works with integrity. My family and I will take all of our repair needs to him in the future!
Thank you Rafael!
Jules R. Duval, M.D.
Pearl Sortman
Honest, fast, and friendly!! The type of place that will repair first and replace only what's necessary. Got a flat tire and took it to two different tire stores first before I found this one and I'm glad I did because I saved over $200! The others told me I can't fix my run-flat tire, but Rafael took care of it no problem and saved me the time and expense of having to get a brand new one.
Abigail Whidden
As a young female I'm always concerned about getting screwed over by auto shops. This place NEVER does that. Most recently, my car's battery died down the road and the sweet owner of this location offered to come and jump my car so I could get to their shop. Luckily I was able to get a jump, then I made my way to their location. They tested my alternator, battery and determined my battery was bad and replaced it for a very reasonable cost. I've used this shop multiple times and they've always been absolutely phenomenal.
Ardan Creates
This place is awesome, and they have great quality tires. Frank treated us really well, and answered all our questions regarding our tires. I will definitely be coming back. Lastly, it is great that they actually care about getting you back on the road.
P.S...They are also open on Sundays, which is a huge Plus!!!!!
Christopher John Cali
Definitely go here versus anywhere else in the area. Totally worth going out of your way to get there. This was the best auto shop experience of my life. By far! Rafael is a professional who highly values customer service. He and his employees are hard working, and are exceptionally reasonable when it comes to price.
Lee James
Great experience. I'm going back for all of my tire needs. Super affordable and great customer service. I was skeptical that anyplace could live up to so many good google and yelp reviews--this place (Rafael specifically) is amazing. Believe the hype.
Riley Dean
Great service - Had to have one tire changed and they did it in about 10 minutes.
Great pricing - Was able to give me the same tire other "specialty" tire shops offered me for $50 cheaper.
Great people - I forgot my credit card and he called me back and stayed open late so I had a chance to return and come get it.
Karim Elsayed
Excellent service, extremely professional, and affordable. Rafael made it his priority to order my tire and have it installed the very next day. Will definitely recommend this Tire Shop to friends and family.
Mike DePasquale- Google
Rafael and his team were extremely helpful and fair for a tire repair when another local shop refused to provide service. My wife and I will be coming here from now on. Great job and thanks again Rafael!!
Joel Dougherty
Very simple fix and the experience with their customer service was 5-star all the way. I needed a tired plugged and replaced where I had the spare. They did this in no time at all. The best part was their level of service throughout. Made us feel like really special customers. And at the end he charged very little. So little that I felt compelled to tip because of their world-class customer service. My level of trust with this business is huge.
Hakim robertson
One stop new & used tires, this guy is a tire expert. I thought my back tires were in good shape and he proved me wrong. Rafael is a good businessman and he gets dirty! Not some tire shop guy selling tires and has no knowledge. He's sharp!!! COME HERE TO GET TIRES!!!!! I got 2 beautiful MICHELIN TIRES FROM HIM!!
Jessica Stephanie Barrios
Excellent customer service, the manager Rafael was vey friendly from the moment I first called. They helped me out, set up my tire and was well on way; I'll definitely be coming back to get my new tires next time! Thanks for the help.
Leanne Cannon
I had a leaky tire for months, constantly worrying about how low it was getting (no gauge or warning light on my dash), but dreading going back to the place that put the tires on for me less than a year ago--it was far away, they were dismissive and rude, and I knew they wouldn't listen when I explained why it was their fault it had a problem. (Long story; I'll spare you.) Thank God I happened across One Stop with a quick online search. I went by to ask about dropping the car off the next day and instead they found and fixed the problem (the other place put the wrong valve stems on) in less than 30 minutes. AMAZING. I don't know him that well from one interaction, but I'm confident Rafael actually cares about providing good service and helping people.
Jovaughnna Harris
This place is the best!!! I had vibration in my tires and took it to other places to get it fixed but to no avail. I looked up One Stop Tire online and read the great reviews then decided to take my 2018 TLX to them. Raphael and his crew went above and beyond to make sure my car was running perfect. They did not rush and even checked another issue I was having. I rarely wright reviews but I highly recommend this place to anyone. Thank guys!!
Melissa Cirtain
Johana was super helpful, on the phone, and when I arrived. Quick easy service. This is a family owned and run business, happy to support.
I got a tire plugged today, they let me just sit in my car and I was in and out in less than 20 minutes.
T “Shin” Le
Went there last year. Drove in on a flat tire, they changed it and another one (had a bubble in it) for an extremely affordable price and in roughly 20min. Was expecting to be there all day and pay a lot. Service was so great I had to make sure to rate them this time even though it's late (was looking this place up to recommend a friend).
Tim Parsons
Showed up unannounced with a flat tire and was out in 20 minutes. Great service. Great story, too. Ask Rafael about why he started his own business, and you'll be a customer for life.
Jess Molina
I went to see Rafael because of reading the other reviews and I'm so glad I did. This is a genuine man with a priority of his customer's safety and satisfaction. From the moment I called to the moment I drove away, I was so happy with his service. His prices are amazing, the timeliness was awesome, and his/team's service is unbeatable.
Cyprincess B
Fast service. Friendly staff. They know what to look for and prevented me from having another busted tire. Definitely recommend coming here.
Gene Boyer
Today my faith in my fellow man was restored. Raphael is an honest, caring professional. I won't go into the cluster ... that led to my coming here, but I will summarize it by saying that instead of selling me a $100 tire, which he could have, he fixed my tire and saved me a bundle. He is courteous, honest and a man to be admired. Thank you Raphael!
Fardina Dina
Great service. I went to Koons and they told me to pay $250 to get u new tire because there is a nail on it. But here they said the sensor is leaking and needs to be replace and tire is good. Cost me only $45 and they fixed it in 15 minutes . Super fast. Thanks Rafael . I highly recommend them.
Sean Kinnard
Rafael and his mechanic Carlos were incredibly helpful and got me moving again super fast. They served me immediately and did the exact repair that was needed and nothing more. Highly recommend!
BATSAIKHAN DAGVA
Amazing tire shop. I like the manager very much such a kind guy. To whom reading this comment i would like to tell that this is the best place for you. This place is a life saver. Also very flexible price. I just got a new tire with used tire prize.
Regards, Asian guy.
Thank you so much "One stop"
Kirsi Gove
Needed a tire patched, entire service from arrival to check out was only 10 minutes and they put my spare and tools away in my trunk too. I tried this place because they had great reviews and I had a great experience with them.
Ben Hilarides
Rafael and one stop are awesome. I bought 4 new tires very recently, and last night had a sidewall get cut open in a pothole. I thought for sure I was gonna need to buy a new one, but they covered it under the warranty as promised, and really helped me out a lot. If you want a car shop that will keep their word (hard to find) this is definitely one.
Natalie T. K.
LOOK NO FURTHER!!! This is the best tire place in a 100 mile radius, hands down. Best customer service I’ve experienced in a long time too. They replaced my tires, gave me a great deal, and replaced my broken TPMS in one of my tires for FREE!!!
milo rajcevic
Rafael is super nice and took care of me in a quick and professional manner. Not only is he wise with tires, he can make recommendations and get you connected to reliable people who will help you out. I would absolutely take the extra time to visit this place, you will not regret it and leave with a smile.
Angeles Pereira
I went to change one tire but I ended up changing all four tires because the price was excellent and the customer service was great. Now I'm a customer for life because of the great prices and the customer service - Rafael is so friendly.
Matthew LeStrange
Raphael and his team are the best! Best customer service I’ve ever had for car work. I ordered some new tires, brought my car in the next day and it was ready in about an hour.
James Ballins
We found an iron bar in our tire after the dog park, this place was the closest and they helped us right away with new tires on and rotated in under thirty minutes. They went above and beyond in customer service, even bringing out cold water for our pup! This location is a little out of the way but we will be going back for all of our tire needs going forward!
Ivan Ponomarev
One Stop is wonderful. Exceptional service. Great prices. Wonderful people who care. Rafael is truly a professional, both with cars and with people. Will be coming here for my car needs from now on. Thank you!
Mover Buddies
After going to three different used tires location .. Finally found One Stop which is conveniently online. Well All i got to say is that Rafael is the man. Not only does he have great customer service.. He got me a brand-new tire for the price of a used one ... This Is where I'm coming to from now on !!!
Matt B
I called Raphael's shop to ask about getting four new tires and replace a TPMS. Firstly, I will say he was very friendly over the phone and helpful and explained all the possible outcomes. He went out of the way to ensure the fires and OEM TPMS were ordered and ready for me to come in. No appointment necessary. When I arrived, he and his staff was very knowledgable. The tires and sensor were replaced with no hassle and Raphael was a very geniune and professional. His prices were very reasonable for the amount of service. Outstanding! It was fun to chat with and he even reccommended a good pupuseria next door. Outstanding customer service.
Jacob Konick
I was satisfied with my experience here -- it comes as advertised. The prices are inline with the major competitors, and the product is of good quality. I was in and out the door in maybe 40 minutes tops, with good service and a referral for some body work. I am looking forward to returning for rotation and re-balancing at 5,000 miles. Thanks to Rafael and his team.
Frank H
Quick in, quick out. Rafael was extremely helpful and efficient. His crew were professional and they immediately repaired my tire, and even offered me to eat lunch with them! I will go back in the future for more service. Signed, Paco.
karo aziz
I came in on a very short notice and not only was Rafael able to help me replace my tires but helped me fix a few other issues I had for no cost! Great customer service and work. Definitely recommend this shop for tires.
Jonathan Tame
Went in to fix a flat tire. Rafael and his team had me out of there in no time. Everything said on here about Rafael is 100% true. He's passionate about his business and his customers, he's fair, and he's very fast. I'll be using him for all my tire needs from here on out.
Abdullaah Amriki
The gentleman that owns one stop new and used tires on north globe rd is awesome very friendly he went out of his way to make me feel welcome like we are old friends that have not seen each other since collage days. At the rate he charges it's hard to understand how he can stay in business and he cared that I am a working father that travels out of state to work for my family he has an excellent helper I could write all day all of the things this gentleman has gone out of his way for that high dollar garages would not even consider. I will recommend one stop new and used tires to every one I come into contact with. Thank you mr. Rafael. You are greatly appreciated by this father of 6 from delaware
Daniel Francis
Truly a hidden gem! The service was exceptional and I was extremely impressed with the quality and attention to detail. They went above and beyond my expectations. As such, they have earned my future business into the foreseeable future.
The BEST tire service I’ve ever had!!!
Mike Madrigal
This is a great place! We are from out of town and they helped us get back on the road when we ripped up an odd size tire. Really fast, super friendly owner and crew , very fair price! I really like these guys.
Sebastian Wygoda
The other reviews arent lying. These guys earned those 5 stars. Hard workers, quick, excellent service, and appropriate prices. No shenanigans here, just honest work. After I found them, I haven't been anywhere else, and I won't. As long as I have a car, this is where I'll get my tires done.
Steven Wilson
Incredible! Patronize this place and you will not be disappointed. Owner is fantastic, personal attention, great work. I found his shop on google maps and had never been, and I will bring my car here from now on. I would rate 10 stars if I could. Thank you!!
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Excellent Customer Care when dealing with this business! Very fast installation! Raphael and his team of professionals are extremely honest and fair with prices. After troubleshooting each individual TPMS sensor he then showed me the process so I could get an idea of what I was up against. I had slow leaks from other shops not cleaning the rims and tires--he cleaned and re-weighted my tires (all) for no charge. He then helped me get proper TPMS sensors for my type of vehicle (I was using GM brands on a Nissan) and installed them which cleared my dash 'TPMS low' indicator light. This was a huge relief for my peace of mind and I saved considerable ca$h by using Rapahel's shop instead of my dealership or another place. Every other place was going to charge me for diagnostics where Raphael's goal was to get me back on the road (safely) as quickly as possible. He did diagnostics for free. He had no strange fees and was straight up on all prices. I was also having brake noises that his mechanic was able to troubleshoot on the spot. Pretty much anything I told him wasn't working on the vehicle (electrics, brakes, or evap system, check engine light etc.) Raphael had a way to fix it or knew someone reputable to get the job done. My front brakes are awesome now and my tire pressures and tire balances are perfect without any slow leaks. This is a great place, I'm a customer for life!
Mike Smith
On vacation omw to orlando from Mass and I broke down gave them a call and brought my car down not only did he get my car done the price was unbeatable and he had it done in under 1HR he was more concerned I enjoyed my vacation than anything i cant thank yall enough from one mechanic to another thanks brother if im ever around here and need work i wouldnt bring my car anywhere else amazing service
Michael Wilda
Great experience...top notch customer service, the team worked quickly and proficiently, and the best prices in the area from what I've seen. This place is across from the KFC and is easy to miss, but it is a gem for tire and wheel work. Rafael is the manager and he is a great guy.
Dan Ziegler
Great expirience! Rafael had me in and out in under 30 mins to replace both bacl tires. He also noticed my tail light was burnt out, and popped a new one in for me. Price was unbeatable too! This is the place to go if you need tires..muchos gracias!
Steve Stratos
Had Side Wall damage on my Michelins for my AWD Saab. Rafael, the Manager was Courteous, Knowledgeable and Courteous. Gave me a FAIR Great Price and matched my existing other 3 tires to insure that my AWD status did not fail.
Recommend Highly...Will buy New Tires when the time comes from him.
Ashish Sharma
Raphael was an excellent sales man. He went above and beyond and explained the whole process of how a tire correctly needs to be put and balanced. Thank you. Highly satisfied. He even provide me support to get my break job done.
Stephanie Hoffman
I can see why this shop has the fantastic reviews it does. Highly recommend to anyone needing tire services. The customer service is excellent and Rafael, the owner, and his daughter treat you like family.
Paul Brito
Absolutely great service! They stayed past closing time hours, and patiently helped me find the tires I needed. Excellent prices as well, I highly recommend it. Hands down, the best place to find tires in Arlington.
Brian Rothenberg
Based on the reviews, I went to One Stop for some new tires. Great service and competitive prices. I came in around 6:10pm on a Monday and was out the door before 7:00. I will come back when I need tire service or rotation.
Skip Dirty 30
Man it was hard to find the perfect used tire. I have odd size tires and I have found in stock here at the wonderful place. I would recommend Rafael to anyone. I will be purchasing my tires from him here on out.
James Brackett
Rafael, and staff are a highly recommended place to take care of all tires needs.One Stop New&Used Tires has a professional staff, quick service. A all around top rate care for tires,and great customer service as well..
Alex Stevens
So far very pleased with my experience. I was able to drop off my car and go into DC on the metro and by the time I got back it was ready. Will definitely use again. Great prices too.
Amy Depew
I had my tire replaced it was super fast and a very reasonable price for a good tire. I highly recommend this place to anyone. The owner Rafael is very nice and they do a very good job.
Adam Christensen
Great service stayed late for me and gave me the cheapest price for two tires! Rafael was friendly courteous and excellent went above and beyond for me I'll definitely come back for all my tire needs!
Brendan Morrissey
Truly a wonderful experience. Rafe and his crew went above and beyond. His prices are great, no pressure to buy, and wonderful treatment. The only tire shop that I've been to that cleaned the rims, and put on tire shine.
Kimberly Dvorak
Rafael is the best. He was helpful, didn't overcharge and I would recommend his shop to anyone in need of tire services. One Stop is open 7 days a week and late on weekdays. Thanks Rafael for helping a gal in need!
Pat Powell
Great place for tires. Good prices and honest fair owner. Had a flat in a relatively new tire due to road debris. He reminded me about the warranty instead of just selling me a new tire.
Tuan Nguyen-Viet
Bad luck with tires in 2017 however without this misfortune would have never met Rafael and found a gem of a business in ARL!
Totally professional and honest!
Feb 8, 2017. DC potholes tore a small hole on my commuter car tire and One Stop inspected and had to replace the tire since it was on inner wall. Gave a good price and explained hazard warranty and even helped file a claim with tirerack (where I originally purchased tires 18 months ago)
March 22. Before leaving for business trip the next day (driving south), noticed tire pressure low on back left (same side as replaced tire previous month) and thought it could have been because of potholes. Rafael and team visually inspected, put in water tub for leaks and Rafael even inspected it himself a 2nd time to be extra sure and thorough. No leak or holes and had his guys put tire back on and fill it matching pressure of other 3. No charge even though it took about 30 min of their time. Totally honest!!
March 26. Returned from trip and took family to visit grandparents in MD (in family SUV). Tire pressure alert came on so filled with air at local gas station. On way home to ARL pressure kept decreasing so pulled into One Stop before it closed. They squeezed me in, found 2 nails!! And replaced tire with a used one for a good price. When the other 3 are due for replacement at end of summer, will definitely return to this shop!! So hard to find honest, independent small businesses nowadays.
Rafael was not there this Sunday (his day off) but thanks for running an honest business!
Tom Maz
Had a flat tire in the area, so I went to these guys. They were able to get me back on the road in a professional, timely fashion and at a very reasonable price. It is a local shop but still does a good job and is cheaper than the big companies around. Great group of guys. I'd recommend it!
Muhammad Ahsan
Went there for the first time. Fully satisfied with the professional and fast service.
Imp thing to note, Google map shows another shop with the name ' A-one Auto Clinic ', its not there anymore. These guys are the new company at this location.
Manager Johana was very cooperative and professional. Will recommend!
Haotian Xu
Trust everything people say about this place - GREAT SERVICE. I went after getting a flat. I thought I would have to replace the whole tire; in fact, if you went to a dealership they might say that to make $$$ off you. However, the guy here was great and was like "man you just need to get a small patch" and he patched it right up. In and out in maybe 10 minutes, and he replaced the tire too (took him 5 mins but took me like 30 mins to change a tire LOL).
Overall, recommend strongly that you go here first before trying to go somewhere else. THEY ARE ALSO 24 HOURS!!
imdafuzzy
Great service great pricing. I've been to a couple tire centers in the area and this one is hands down the best. I even have odd size low profile tires and they had what I need in stock each time.
Louis Michael
They patched my tire quickly at a reasonable rate and were very friendly.
Jeff Gebhardt
I can't say enough about Rafael and his team. They are super friendly, super quick. I have been twice now and have not been disappointed. The warranty is amazing as well! Highly recommend One Stop!
karla dittmann
Friendly, efficient service. The staff greeted me and explained a bit of tire knowledge while I was looking for one used tire. Prices aren’t super cheap but they are fair for the area. Would return.
Curtis Fang
Extremely friendly service, been here several times and everyone was helpful, even for someone as inexperienced with cars like me. Price is extremely fair, service was fast, highly recommend a stop here for any issues you may have!
Osvaldo Cruz Javariz
Great service, better prices. Don Rafael is someone you can trust; will make you feel like a friend, giving you an honest assessment of your tires condition, and best price possible.
Max Farrow
Rafael at one stop new and used tires has helped me out repeatedly. Today, I took a truck that has a slow tire leak to him, and he tracked the leak down to a poorly installed aftermarket pressure monitor sensor. The guys who had installed this sensor not only put the wrong one in, but they overtightened one of my lug nuts, and ground down the stud so that I wouldn't notice! Rafael pointed all this out to me, and charged a quarter of what the other shop did... I am a small business owner myself, and I will now be taking all my vehicles to One Stop for tires and related services
Kaitlyn Arant
This was my second time coming to one stop, and once again I am very impressed with Rafael. He is very reasonable with his prices and always does his best work possible to see that I am taken care of 100%. I strongly recommend that if you are looking for someone honest and straightforward who will always give you his best than rafael is your man.
James Dreyer
So glad I went here - Rafael was able to help me fix a slow leak in one of my rear tires before a drive to Pennsylvania, even though I showed up 15 minutes before closing. Will definitely be back here if I need any other help with my tires in the future.
Road Hero
Amazing service, the owner is a nice guy that sells used affordable tires in new condition. As Being a roadside assistance business, I Like how fast the service was performed and the quality of the tires. I’ll be coming here if I’m in the area.
Farrah Farrah
I had the best experience in this place. I found my car with a flat tire and didn't have any spare tire. I first thought I could drive to the shop but it was impossible. So a friend of mine gave me a ride to the shop thinking I could just buy a tire and fix it later even though I don't know how to fix a tire but at least I would have have it with me.I don't know anything about cars and wheels so I didn't bring the wheel/spare with me. Raphael asked me to bringt it in order for him to change the tire but I told him I don't know how to do it... I was desperate. So he did something very nice, he lent me his air tank to bring to my car, put air in my tire and drive to the shop before the air goes away. He trusted me and did that for me. My friend dropped me off to my car with the air tank and it worked, I could drive to the shop. I told him I will get rid of my old car in 2 months so I would like him to fix my tire in the cheapest way. So he didn't try to sell me a new or even used tire, he just fixed mine very well and charged me for almost nothing..... he helped me to save a looot of money. Raphael is so nice, helpful and honest. I will definetely go back there if I have any other issu with my tires. Many many many thanks
Jodi Ross
Friendly, fast, honest and high quality service- everything you could ask for in a garage. Rafael and crew were a pleasure to deal with. Will definitely come back! Highly recommended for your auto needs.
Taariq Muhammad
This is a great place to get used and new tires!!! I went and the owner Rafael definitely took care of me! I'm a broke college student and he really looked out for me!! Please go to him and help him expand his awesome business!
Mac Harvey
This is the best tire place in the DMV, their customer service is absolutely outstanding. I had a Flat tire from hitting a pothole on my BMW 650i and nobody else in the area had a tire for my car they were able to service me the same day.
Celia Turner
I called a few minutes before closing on a Saturday evening and needed a tire the next day. Rafael ordered the correct tire and it was installed Sunday by afternoon. He was very prompt and courteous!
Dan Junker
My tire was almost flat. It had run over a screw. I called, he said he could see me right away. HIs crew was quick, careful and efficient. The screw removed, tire plugged, pressure on all tired checked. He clearly has a good deal of pride in his shop.
Ezra Alltucker
I’m gonna preface this with I was never asked or encouraged to leave a review—I was a little skeptical of the almost perfect rating this place has but after having been I can absolutely say they’ve earned it.
The team could not have been nicer, easier to work with, and I never felt like I was being hustled like I have at other repair shops, even reputable dealerships in dc. Bottom line: one stop will be my go-to from now on.
Justin Weddle
Had a blowout and was recommended to One Stop Automotive and Tires by a friend. I called and they had the tire I needed and could fit me in right away. May not look like the nicest place, but I guarantee you'd be hard pressed to find better prices and customer service in the area!.
Steven Kuba
They do one thing and they do it great! Very fast, quality service. Was in a time and money pinch, Rafael was able to recommend a less expensive tire and I was in and out in less than 20 minutes.
Brittnay Kohl
Rafael is thr best! Had a screw in my tire and he plugged it and filled my tires right away for cheap☺ he's a good guy that wants to help people out. Now me and my boyfriend have someone to go to whenever we have a problem😆 …
Chris Bogdan
I visited One Stop Automotive and Tires today and had a great experience. I needed to get a tire plugged, and it was done promptly and was very reasonably priced. I would recommend One Stop to anyone searching for a mechanic.
Heraklis O
Have been to Rafael twice. He is a very considerate man, who takes pride in his business and care in his work. I am happy with both his product and promptness in service. Will be a continued customer and with pleasure. Highly recommend.
Nate Stokes
Rafael gave me four used (basically new) tires for a phenomenal price. Cleaned some excess paint I had on my bumper for FREE. Come stop by, you won't be disappointed!
Greg Park
A seriously awesome locally owned small business. Rafael is a great person; very professional, knowledgeable, and quick. Highly recommend this auto shop.
Lyanne Maldonado
The gentleman Rafael was very attentive. He throughly made sure I was getting a quality tire, the price was very fair and he was very kind. A little hole in the wall with great service.
Cheyenne Lynch
The Manager was very friendly and kind. Went to get a new uses tire for a good price and was in and out in no time. I recommend for people to come here and get there tires done.
Jerry Lee
These guys are the bomb. Works fast, communicative, and efficient. My truck was done and ready within an hour, with tires inflated to proper pressure. Prices were reasonable too, only sales tax on top of the lowest online price + shipping I could find. Thumbs up.
oscar villalta
Very friendly and reliable place, rafael the manager is super polite and will help you out with any problem that you come with and will give you tips for your car and stuff. I would give more stars if possible, recomend to anyone looking for cheap and reliable tires and service!
jose sama
I was in an accident where i was run off the road and hit the curb and both passenger side rims were badly bent. I was out of work and only had $200. I told the lady at the desk of my hardship. She assured me that everything was going to be alright and reminded me that God is looking out for me! She then told husband to help me! The man fixed my rims and gave me 2 almost new tires and only charged me $140! I was so happy! God bless both of them! They are my guardian angels!
Brazil
Just had a tyre changed today. Great service. Friendly, quick, no upselling and great value. They charged less than a third of what I was quoted in Georgetown. Can't recommend highly enough.
Omar Panameno
It was a pleasant experience. Rafael knows his business will work with you. I was out of there with 4 new tires in 45 minutes.
Than Maung
Best tire service I've ever had. Rafael, the manager, was amazing and he took care of me quickly and the price was amazing. Highly recommended!
Jason osorio
Guys are great! First time coming by. A little situation occurred with a loose bolt on the rotor. They handled it like professional. His whole team on site helping. Great people. Thanks Rafael and team!
Daniela Draugelis
The team at One Stop Automotive was very professional, polite and did a good job on my car tires. They offer good prices compared to other services in the area.Thank you.
Ben N
Very friendly, very quick and very fair. I was extremely impressed with how quickly they replaced my two back tires and the price was definitely fair. Great customer service, I would heartily recommend.
scott fairbanks
My daughter is growing up and moved 400 miles away from me. It's hard to take care of her when she's in trouble. I am relieved to find a mechanic for her car needs. I want to thank Raphael for being a genuine person. Upfront and honest!!
Mickey Lau
Rafael is amazing! Super helpful and hands on in helping me with my air pressure issue. Highly recommend.
It is a bit tougher to find as it's located behind an auto service center but well worth it.
Mohammad Azad
That was one of the finest service I have ever had. They have very good tires in very good price. They have both new and used tires. This place is highly recommended..
Elvin
Called me back quickly he was with another client on phone. Patched my tire gave me an honest fix instead of selling me new tire like most places would of done. Fast service and honest shop!
Kelsey Eliades
Rafael was friendly, fast, and provided a quick tire repair for a very reasonable price. Highly recommend!
Taste and A City
If you need new or used tires - One Stop New & Used Tires is the only place in Arlington you need to know. Rafael, the owner/manager is super honest, quick and provides high quality tires at a good price.
Thomas Itle
I now use One Stop exclusively for tires, maintenance, and repairs. Every experience, like today with my ‘slow leak’ tire, is an excellent one.
Michael Tartaglia
Simply amazing place. Owner is there every day of the week and was flexible with prices (making it one of the cheapest deals in the area!). The icing on the cake: when we pulled away he flagged us down and informed us that a brake light was out. He then ran into his shop, grabbed a bulb, and replaced it free of charge. Stand up owner, I wish there were more like him. One point of interest though: This place is hard to see from the road since they cannot post a sign out front. Just look for the gas station on the corner and pull around back!