Reviews of Glass America-Fairview Heights, IL. (Auto Glass Shop) in St. Louis (Missouri).

Glass America-Fairview Heights, IL

65 Reviews

54 Comments

Auto glass shop

520 Lincoln Hwy, Fairview Heights, IL 62208, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of Glass America-Fairview Heights, IL, Auto glass shop in St. Louis (Missouri)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Glass America-Fairview Heights, IL

Sunday

Closed

Monday

7:30 am–5:30 pm

Tuesday

7:30 am–5:30 pm

Wednesday

7:30 am–5:30 pm

Thursday

7:30 am–5:30 pm

Friday

7:30 am–5:30 pm

Saturday

8 am–12 pm

Reviews of Glass America-Fairview Heights, IL

Paul (Adisciple)

I have been using Glass America in Fairview Heights for many years now. They have done chip repairs and now a windshield replacement on my vehicles. They have always been forthcoming and honest, and always very polite and respectful. Karen in the office is top notch, she is definitely the example I wish more people followed. Recently when I needed my windshield on my Ford F350 replaced, it was done at my house the next day. So far the installation is very professional and did a great job. If you ever need this companies services you can rest assured you get the best at a fair price. I highly recommend!

Lauren Oberkfell

Eric was super nice and replaced my windshield not only fast, but it looks so good! Definitely will be using them again!

Adam Mocaby

Absolutely fantastic experience. I wish I could remember the name of the man that replaced my glass because he was terrific. Friendly, professional and super fast. He really knew his stuff. From the time I called to the replacement day everything was handled super well and quickly. I highly recommend them.

Loren Canida

This company is By Far the Best glass service you can get. There was an issue and Miss Carla at Customer Service took care of it Immediately. I will be telling all my Army Brothers and Sisters to use them.

Dee “VizciouZ”

The website needs maintenance or something. When trying to get a quote it doesn’t let you fill out everything which in turn means, no online quote and having to call in to speak with someone. Then getting them to answer is kind of a hassle.

Mike S

This was my first experience with Glass America. They did a great job from beginning to end. The scheduler in the office was very friendly and thorough. The tech called ahead, was there earlier than expected, was professional and efficient. Excellent experience throughout and the cost was reasonable.

Julie Wilder

I'm very glad our insurance agent made us aware of this company. I'd definitely use them again if needed. After a disappointing smash-and-grab, it was nice to have Glass America take care of everything in such a friendly, informative, and efficient manner! I highly recommend them!

Ashley Counts

Everything about this company was outstanding!! My phone agent Dustin Brown was fantastic. Very personable, informative, and made my initial phone call amazing. My technician Jason Fischer was great as well. Also informative, friendly, and very efficient. Both of these gentlemen made my experience the very best it could have been. The prices are fair and now I have a new shiny windshield. 😊 I recommend this company 100%. Great job guys!!!

Masen Motsinger

I had a great experience with Glass of America. My car is extremely hard to find parts for and they were able to get everything that I needed within a few days. I spoke with Barb on the phone and she was very polite and made the process go smoothly. Jason came to install the glass at my work and did a very professional job. He was easy to talk to and explained the entire process to me through and through. his repair job looks better than new and he left 0 traces of repair behind. I was blown away with their service. Thanks to everyone who had a hand in my repair.

Great customer service and the technician that installed a new front windshield on my car did a fantastic job. You can tell by the work that was done on my vehicle that they care about quality. Would definitely use them again.

Renee Heuser-Daiber

March 12, 2020 Dear Glass America and Alliance Claims Solutions/Safelite, (00408) I wanted to take a few moments here to tell you and your affiliated companies how wonderful your customer service, claims representatives and technician installer that you have working for you. I will start by stating from the beginning phone call to Nicki Phillips and Barbara Park at your call center in Fairview Heights IL. They were extra special to me for making my claim process go very smoothly in the transition of getting my front windshield replaced with your corporation Glass America at Alliance Claims Solutions/ Safelite Solutions. I had called Nicki and she called around to get approvals from Nissan for an OEM Windshield. Then Nicki had also explained that my insurance was not going to pick up most of the bill. So, at that point I was very disheartened by that fact. Then she simply explained to me that your glass at Glass America is basically the same glass as the OEM Just without the Nissan logo on the front corner of the windshield. She had assured me that I would be happy and content with your product and that it is warrantied and backed by your company. Then Nicki and I had scheduled an onsite installation for Monday March 09. 2020 for and onsite at my place of employment in Crestwood Missouri around 1-2:00 P.M. during my lunch hour. I had called back to discuss later last week that I did not think that was going to work out and be such a good idea. Then came Barbara Park answering my call for Nicki while she was on the line helping someone else. Barbara was great as well at rescheduling my installation process and she made it all work out wonderful. Sending the wonderful Technician Scott Johns out to me at my personal home before I went to work on Tuesday morning on March 10,2020. Where he showed up right on time and preformed his professional job and was very courteous, professional and personable all in the same as Barbara and Nicki. I just wanted to say what a wonderful crew of profound professional and personable staff you have working for your corporation. As matter of fact I work in a law firm and deal with litigation claims arranging from commercial to residential loans, big bank defaulted credit cards accounts and deal with the public as well. So, when I have a great experience with dealing with Technician Installers, Claim Adjusters, Customer Service Representatives and Scheduling coordinators, I want to make certain that they are acknowledged in the way they have conducted their performance. Everyone I mentioned here handled their tasks of their job efficiently, professionally and friendly. I will be glad to recommend to anyone that I come into contact with that needs their windshield replaced to refer them to Glass America and Alliance Claims Solutions/Safelite companies. Thank you for your wonderful teams of service. Respectfully, Renee’ & Leroy Daiber

John Fee

Eric was very professional and very nice. He was here when he said he would be that is always a + in my book. He explained everything to me about having a new windshield installed.

David Wilson

Great service I will recommend this company to all my friends. Thanks David Wilson Sr

Carolyn Terry

Eric was my technician and he was on time and very nice and got the job done quick. I would highly recommend glass america to anyone!

gsheac gsheac

I drive for a living, 70k + miles a year. I have used glass america for most of the repairs. I tried safelight, but safelight is nowhere near as good. The technicians always do a good job, friendly and upfront with the risks of repair. Glass America all the way!!

Gregory Andrews

Jason Foster was our glass technician and he did an outstanding job. He was prompt, courteous and efficient. The windshield is so clear. It looks like you could put your hand through it. Thank you soooo much!

John Junge

Came out and replaced both my vehicle windshields, did a great job.

Noah Cooperstein

Fast, friendly staff. Walked in and they started working on my car right away. Helped get my insurance to cover the repair. Will definitely be back for all of my auto glass needs!

Christian Salazar

Paul did great on my windshield chip damage. They travel to your house and get it repaired in your garaged for 10 minutes and fast.

Kim Greenwood

Great experience from scheduling my appointment to having windshield replaced. Great job. Would definitely recommend!!

Thomas O

I live in Fenton Missouri. They came out and installed $150 less that safelite. Did an awesome job. Highly recommended professional auto installer!

Kelley Pruitt

Nikki in this office is amazing!! Super helpful and overall a wonderful asset to the company. Great customer service :) Thank you!

Tom Hudder

Bill replaced my windshield today. Great attitude and work ethic, despite the crazy heat and humidity, He was a real pro, letting me know what he was doing along the way.