Reviews of Connect Auto Glass. (Auto Glass Shop) in Salt Lake City (Utah).
Connect Auto Glass
350 2700 S, Salt Lake City, UT 84115, United States
Description
Information of Connect Auto Glass, Auto glass shop in Salt Lake City (Utah)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.
Map
Open hours of Connect Auto Glass
Sunday
Closed
Monday
9 am–5 pm
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9 am–5 pm
Friday
9 am–5 pm
Saturday
Closed
Reviews of Connect Auto Glass
Jackie Theunnissen
I was in need of a new windshield at the worst time. I found connect auto glass and did their financing option to fit my financial situation . after making an appointment with them, I decided to read their reviews, at that moment I got very nervous and almost cancelled. Their representative Dane ensured me that everything was fine and a gentlemen would be here the following day to install my windshield. Which indeed happened. I got a call the next day from the installer, John, letting me know when he would arrive. Which he arrived on time, and installed my new windshield within a half hour. I'm very pleased with this company, they worked with me financially and came in very reasonable time to replace my windshield. I highly recommend Dane if you need any information or work done for yourself. I'm not sure why they have so many bad reviews but from my experience I have no complaints.
Liz Tejani
I had a crack in my windshield and came across Connect Auto Glass in my search for repairs. Lina was my customer service rep and she was great, very easy to work with. I had to change my appointment date and they were able to accommodate me. The replacement was quick and well done. Overall nice experience and I'd use them again if needed.
Julie Buchanan
The customer service person I dealt with when I called, Ryan E., was wonderful. He was professional, thorough, handled my insurance for me, prepared me for the phone call with the claims dept telling me everything that would be asked & said as well as informing me of my rights as a customer. He made me feel as though he was truly advocating for me to make sure my needs were completely met & not at all like he was just trying to make money for his company, get my business the quickest & easiest way possible or rush me through the process. When I first called, I had not intended on using my insurance. He beat the lowest cash price I had found & even though he would make more filing it through insurance, he did not pressure me to do so. He heard my concerns about filing through insurance, educated me & let me make the decision for myself. I felt NO pressure in making a decision. His follow up to make sure I was taken care of & treated well by the company that came out was much appreciated. I will for sure use this company in the future should I need auto glass replaced again. Thank you, Ryan, for your excellent service & dedication to your customers.
Salifou Adamou
What an awesome service! I needed to fix my windshield before I can take
my vehicle for VA inspection. I also had a court hearing the date of the
installation. When I came back from court I have got my windshield
replaced and it looks fantastic. Their customer service is very responsive
and they resolved all my issues prior to the service appointment. My thanks
to Brady and the team at Connect Auto Glass, I will use your service again.
Chris E
With so many glass services available to choose from, I chose to go with Connect Auto Glass. I received service in less than 24 hours and the price was great. They installed the exact same factory glass my vehicle was equipped with and it was completed in less than 45 minutes.They did an outstanding job from beginning to end. They were friendly, knowledgeable, informative and most importantly, they followed up with me after service was performed. I received a phone call , an email and a text from them to ensure that they had fulfilled their duties completely. That's difficult to find in today's marketplace. I recommend getting any auto glass need you may have taken care of by Connect Auto Glass.
Josh Olson
Very professional and courteous! They helped me get my windshield replaced the very next day and contacted the dealership to ensure it was the right part. I was contacted the day after the installation to ensure my expectations were met! I would use connect auto glass again for sure!
Alicia Overberg
Had a wonderful experience with connect auto glass. Called on Friday and got new windshield on Monday on a simple payment plan. I read the reviews and was afraid that this company was going to be a scam, but everything has worked out great for me so far. I even had Jasmine help me with scheduling my service, and she was right on point!
Brady W
I've had way too many windshield replacements in my life, and there always seems to have been a major issue happen with whichever company I would use. With Connect I financed so I wouldn't even have to pay the whole thing for 100 days. And the installers they sent me did a great job. Took their time and really were professional. I want to say, you can really tell a difference between a good and a bad install. I'll be recommending this company to my friends. Thanks everyone for your hard work!
Daniel Martinez
Someone had broken into my car and smashed the window. I was definitely flustered and had a range of emotions. I tried to do it through insurance and it wasn’t covered. The price was expensive for one window. I was looking for window repair and came across Connect Auto Glass. I called and was warmly greeted by Lina. She talked me through everything in a compassionate and professional manner. She has definitely gone the extra mile and my window was fixed within a days time. She made sure my window got fixed and followed up. Thanks to her kindness and expertise, a stressful situation became effortless and affordable. I definitely recommend to others!
Anthony Snow
Starting with not ever needing a windshield I tried this company. I was qouted different prices through different companies but nothing compared to being able to finance this repair. The customer service representative was courteous and very helpful; even got me in to the shop the next day with the option of coming to me or me visiting a shop.
After arriving at the shop I was told about 45 minutes, but it didn't even take that long.
I'm overly appreciative of the service provided!
Leobardo Pulido
Connect auto glass allowed me to finance my windshield replacement because I was a little tight on money. My windshield was replaced on the day they said it would be replaced and in about an hour. My experience with them was good and they were upfront about the financing. I would definitely use them again if needed. Price is comparable to SafeLite but with a financing option which is helpful in certain situations. Thanks connect.
peggy marie
I had a wonderful experience! Great customer service from Bryan and Alfredo did an awesome job installing new windshield! I had a new windshield replaced at home within 24 hours after first contact with Bryan. Thank you guys for the speedy, excellent service! I will be recommending this company to all my family and friends!
Kevin Donnelly
I’ve had several windshield replacing experiences, every one of them was a complete headache until now. I’m used to calling 4-5 different places to find a fair deal and a convenient time for me to bring my car in. I called connect auto glass and they DID THAT FOR ME! I spent less than 5 minutes on the phone, Brady found me the best deal and had a tech replace it in the parking lot while I was at work, that same day!! Jesse (the tech) was very efficient and professional, there is literally not one reason to go anywhere else. I’ll ONLY go through connect auto glass after this experience!
Tiffany Merrick
I could not have had a better experience with this company! I wish everyone was like them! I called about 5 o’clock one afternoon, and the man who answered was super great with helping me find the right windshield, gave it to me at a great price, and had it installed by the next morning. Then guy that came to install it came on time, texted me when he was on his way, and installed it in my garage. It was super easy and great.!! I seriously could not have had a better experience!!!
Corey Wynn
The service that I received was seamless! I arrived about 15 minutes before my appointment and my technician got started immediately. The removal and installation of my new windshield was completed in a very timely manner. It only took about an hour from start to finish. I was very pleased with the service that I received.
Cynthia Hicks
We had a great experience with Connect Auto Glass! Unrelated to one another, we needed to replace the front windshield on both of our cars. I had a friendly phone conversation to get the total price - to make sure we priced the correct glass, we used the VIN for one car, and answered one simple question for the other car. They called the morning of the replacement to pin down the appointment time. It took less than one hour for each car. The price was lower than another company that we'd priced out, even with the minimal cost for the technician to come to our house at our convenience! The repair was done quickly and well, even to the point of the technician saving the sticky velcro pieces on the old windshield for our I-pass tags. We are very happy with the results and the customer service was fantastic. Thank you!
Devin Davis
Best customer service I've had in awhile! I got a quote, appointment and the windshield service taken care of in less than 24 from being contacted from one of their employees! I highly recommend them for all your glass needs. The install was quick and clean and had an excellent waiting room with TV's and magazines. The install was barely over a half hour! I couldnt believe it. Amazing experience all the way around
Beautiful Proverb
My name is DaVida and I am pleased to write a positive review for Connect Auto Glass. Ryan Willis gave me the best customer service ever! First of all he was very kind. He asked questions about how my windshield became shattered in order to make sure that I received every benefit that I qualified for. He apologized that I was faced with windshield problems and assured me a good outcome. That is exactly what happened; everything worked out great. From a perfect financing option, to a convenient efficient windshield install, to a very thoughtful follow up communication from Ryan. I HIGHLY recommend this company, everything went well. My situation was urgent because my car would not pass inspection without the windshield replacement. I am so thankful to God and really appreciate the courteous, fast, efficient service that I received. Thank you to Ryan, the technician, and Connect Auto Glass at-large for all your help. #MiraclesDoHappen #VeryThankful
Bodashus 1
So I came out of my house to go to work, and found my rear windshield totally smashed, vandalized! My insurance has $1000 deductible so it was gonna be out of pocket, ugh!!Called around for quotes, found varying prices, most which included extra charges & fees like disposal and mounting hardware, etc. Then I called Connect Auto Glass and spoke with Bryan at customer care. He explained the process fully, gave me an upfront, all-inclusive quote, and mentioned great features like affordable payment plan with 0% interest & full coverage warranty. Bryan stayed on top of my case with frequent texts & callbacks, and got me scheduled for a mobile repair, so convenient! Turned a bad day into my lucky day, thanks to Bryan! Haven't had the actual repair yet, but just had to share my great experience from the beginning. So glad I called Connect! I'll post another review after windshield is fixed.
Md Sarif Uddin
As far as the over the phone experience getting the appointment on time they could have been more communicatable and consistent with their word as I waited over a week to get a windshield put in after rain and snowfall. The local guy who contacted me and put my shield in was consistent and did his job great. I am happy to have my rear windshield now. Thank you John for your great work.
Stephen F. Rogers (SRDesignINK, LLC.)
I will try and keep this on topic... I needed my windshield replaced ASAP because I found out I had no windshield coverage at all under my insurance policy. So after doing a google search, I came across Auto Glass Connect. I feel that I got lucky right away after talking with Tony on the phone. My entire exposure to AGC was directly with Tony over the phone, I spoke with no one else through the entire process, until the van pulled up to my house on the correct day and time of the scheduled appointment. I want to make it completely aware that Tony handled my situation with complete confidence and excellent customer service, which he was very polite and understanding from beginning to end. He provided me with all the information I needed and made sure before he ended the call that I was aware of how payments will be handled as well as the next steps in the process of getting my windshield replaced such as time and day of the appointment. Tony also made sure to give me his information so I would know how to get back in touch with him if I had any problems or questions regarding my order. Such a great experience working with Tony!
On the day of my appointment the van pulled up within the time frame that was given to me.The repair man was Brady, another very friendly and polite person to deal with. He got right to work and assured me he would be done within 45 minutes, and he was finished well ahead of time. You could tell Brady knew what he was doing, he worked quickly and intelligently...As a person who had never seen a windshield put on in person, the way he did it was really impressive. Brady made sure to clean up the glass pieces from the broken windshield and wiped down any smudges too. He sprayed my dashboard and gave it a nice wipe down, he did an excellent job! I also received a text later that day from Brady asking me if the windshield is ok, just great customer service all around, they really care that you are happy and mostly taken care of so you can get back on the road! I give five gold stars to auto glass connect....thanks so much, Tony and Brady!
Carlos Servellon
Man have I got a story for you all thinking about this glass repair company. I had the esteem pleasure of being helped by Patrick. I saw connects auto on Google and contacted them. I shortly explained to Patrick my situation and he was more than glad to help me. He provided me with many options. After the first call I thought I had to wait to hear them anyone again until Friday, but 1 hour later, Patrick call me with my insurer on the line in a conference call and helped me step by step with my insurer. It was an emergency situation and he right away met my concerns and urgency with proficiency and understanding. We even conference called the insurer again to help me address my primary concerns with my coverage and we actually got some straight answers and we even got what we both wanted. Simply amazing how attentive and how good he is at his job. He has the experience and steady leadership to go far in any business. Connect auto is lucky to have him. Thank you Patrick and if I ever get caught in this situation for auto glass repair or replacement. I'm definitely calling him for help. Thanks again. 5 STAR SERVICE
Tonya Dawson
All was handled very professionally, was very satisfied with my first needed service with my windshield and now needed another service issue resolved and Brady Barlow has gone above and beyond to handle and take of this next service problem. He is very professional and excels in customer service! Will recommend Connect Auto Glass to my friends and will NOT hesitate to use them for any future needs. Brady deserves a raise! Thank you so much for your help! Tonya Dawson
k “Thingsthatmakeyougohmmm” Hlz
Job done well, friendly service from start to finish, best price around. Kept to the appointment time. Fast response.
Couldn't be more satisfied. I found them by a Google search. After calling five companies, the were the first to have a price that was not a bank braker without using insurance. Everyone else wanted as much as $100.00 more...and wanted me to wait as much as a week. Tec was at my home by the next day had all the skill, tools, windshield and new outer seal for the job. Installed in a reasonable amount of time. Being a lifted 4×4 and still prepared I was truly impressed.
I will recommend them to anyone who I know or who says they need a windshield or class repair... Thank you guys. Awesome job!!! Edit....
When I got the bill it was over $100.00 more then quote....
Marly Pagan
After a long day between insurance and another repair shop that damaged more than replaced my windshield, Lina from Connect Auto Glass assisted me and even stood up for me because insurance was giving me a hard time. Everything handled in a timely and professional way. I would highly recommend it. Wish Would've found them earlier today.
Cathy Clarke
After trying to work with another glass company and being lied to I decided to try Connect auto glass. I am very impressed, Lina was beyond amazing at helping me and explaining the process . I am definitely going to save the info just in case I ever need you again. Thank you for being honest and patient. My windshield was installed in record time and looks great.
Harry Scribner
After having to deal with a day of no power and two days of work evacuation do to So Cal fires, and then backing into a lift gate and shattering my rear windshield... I had the best customer service experience working with Dane who was extremely knowledgeable, compassionate and effective. I would recommend Connect Auto Glass to anyone needing auto glass replacement. They even offer financing so you don’t have to tape cardboard to your car and risk injury to yourself or others.
Mikayla Romo
FINANCING FINE PRINT
Maybe it's just me but I definitely feel like the lease agreement for financing a windshield was misleading. My husband signed the lease agreement for $549 and we've been making payments on it since May, only to find out that we've payed $943 since then. Gave snap finance a call (the company Connect uses for financing options) and they said we actually agreed to paying $1,133 in the fine print... not the stated.. bold printed $549 at the bottom of the last page. Definitely our bad but the fine print was easy to miss. All customer service cared to do was ask why we didn't ask about the fine print back in May. Never did they actually attempt to explain the situation to us in it's entirety.
Ian Maddox
Best Price + Best Service Hands Down. I had a crack in the windshield of my BMW that was over a foot long and needed it replaced asap. My insurance was no help. I called all the top glass companies, and local companies, and Connect Auto Glass was hands down the best price and the nicest and easiest to speak with over the phone! I first spoke with Tryston who sold me on the company and the service and gave me a better price than any of their competitors (including safelite). Then I went on to schedule my appointment with Brady who ended up taking great care of me, and getting a mobile service out right away at no extra cost since their shops were booked up. The technician they sent to do the work was kind and personable, and had the hole thing finished in about 20 minutes while I was at work. I've been driving with the new windshield for a few weeks now and couldn't be happier! These guys should be the industry standard for auto glass!
charlotte green
The gentleman I spoke to over the phone, Ryan, was very polite and knowledgeable, he provided me with all the information I needed about the process of replacing my windshield. I'd received a couple of other quotes but even though one was lower I felt more comfortable going with Connect Auto Glass. The service tech was on time, efficient and quick. I highly recommend Connect Auto Glass.
S Morris
Except for a little confusion on the actual date for the day of install everything went great. They came to my job at the time promised and were completely done within about an hour. My vehicle was well protected during the process. Thanks for the new windshield!
Carlos Diaz
If you are looking for professional assistance in replacing your windshield look no further. Brady, my contact person at Connect Auto Glass was extremely professional, knowledgeable and made sure I was happy with the service.
My whole experience with Connect Auto Glass was user friendly, and fast
Shekinah Henderson
I had such a great experience with Connect Auto glass! Lina took her time and helped me come to the best choice for me. She was with me throughout the whole process. I am very busy and I was able to get someone to me the same week and they did the work at my job. I chose to finance and loved the fact that I had a period that was interest free. This allowed me to save and pay off the balance faster. Thank you all so much! And thank you Lina!
Miss T
I was super impressed with this company. My windshield has a lot of upgrades so it was going to run me $1k for a replacement. I called Connect Auto glass...Pricing IS AWESOME! Spoke with Brady to set my appoint up . My windshield was replaced the very next day !!! Highly recommended !
Tim Obrien
My review of Connect Auto Glass is solely based on the performance of a single individual. Representative Brady B. was one of the most, if not the most, professional representatives I've ever dealt with in my career with customer service. Not only did he take the time to resolve my issue, he went above and beyond to make sure Connect Auto Glass as an organization left me with a positive customer service experience. Brady contacted me on a daily basis to let me know that my issue was being worked on and that I, as a customer, was not forgotten. If this company is interested in keeping the business of people like myself it should seriously consider placing my customer service representative in a leadership position.
10 out of 10.
Thank you Brady B.
Timothy O'Brien
T KATOA
Hands down the best Auto Glass replacement company! Not only do they deliver amazing Customer Service and do their best to accommodate your needs; pricing, scheduling, etc. They offer an amazing Flexible Payment plan through Financing, that no other Auto Glass company can or has.. Which is exactly what I needed! I wasn't sure how I was going to pay or come up with the money, since my insurance didn't cover it. The Flexible 100 Day Same As Cash with 0% interest-is literally what saved me!! They assist in a prompt and timely manner when unexpected things; such as Auto Glass replacements arise. CONNECT AUTO GLASS is definitely who I'm going to if ever I need any other replacements & also who I recommend all my family and friends to go to!! THEY'LL TAKE CARE OF YOU & I APPRECIATE THEM!! So glad I found them by scrolling on the internet..
THANKS CONNECT AUTO GLASS!!
Dane Barlow
Connect Auto Glass was wonderful! They went above and beyond to get my glass replaced in a timely manner. They also had the option to make payments on my purchase and beat Safelite by $100! Thank you all for such an excellent experience and treating me like family.
- Dane B.
Justin Pok
Connect Auto Glass is by far the best way to replace glass. I have recommended friends and family to them for years. Recently my windshield cracked on a road trip. ConnectAuto had my windshield replaced in less than 48 hours! The best part is they came to me! Trust me, you won't find a better deal or customer service anywhere.
Mark Brown
I found Connect Auto by doing a Google search. I have an older car with liability only so I was looking for a deal since it was coming out of my pocket. The price was great. I’m a pre owned manager at a car dealership so I know what is a good price on glass. The install was so easy especially considering I had to make a last minute change to where the car was actually located. The installer was very accommodating and It was installed the day after I called. I would highly recommend Connect Auto!
Trina Beaudoin
It was a blessing to talk with Mr Jared, he was very knowledgeable and made the process very easy. Put my mind at easy during a difficult time with my daughter sick. Now the car windshield is just one less thing she has to worry about and focus on getting well. Thank you God because it was God that lead me to call. Service is fast as they will come out tomorrow as we had back to hospital. 🙏❤️ Thank you so much and continue blessing to all at Connect Auto Glass!!!
LIZ BELL
Connect Auto Glass contracts with other windshield repair companies. The one they contracted with put my windshield in incorrectly. I took my car to another shop who found the problem and fixed it. Connect is reimbursing me for the repair. I would not want the other company touching my car again. The person who helped me from Connect was Lyric. Thanks
Naomi Rose Diaz
Soo a month ago someone came to my house and broke my windshield... Last week I found connect Auto Glass on Google and contacted them and spoke with Mike he was cool as could be man. My landlord is threatening to tow my car if I don't get it fixed soon, so it was cool to talk to someone who cared. He told me to do my application and call back, even though it took me a week I still did it, called back, didn't get to talk to Mike talked to Erick but it was still on file and was great. Got the payment plan set up and everything has been smooth. I just hope all these bad reviews aren't right, because I do not have time to be getting scammed. I'm already cool with paying $379 . So I'm hoping I don't have to come back here and write something bad. Some of y'all probably just don't know how to talk on the phone with people in call centers.. lol. I even had.to call snapfinance to make sure I can control how much money is taken out and they were cool too. All I'm waiting on is a call or text from a technician in my area and if I get that, and it's for the same price , and it doesn't break in a damn month , well I'll have to kiss somebody! Would be awesome.
Rebekkah Cortez
Found them searching places that could work with me financially. Woke up to a huge crack in my windshield due to the hot weather in phx and had a high deductible through insurance. Called and spoke with Dane and he was super friendly and took the time to explain all my options. He was able to get someone to me the next day to prevent any safety issues with driving and the tech Rich came out to my work and replaced in 45 mins. Would definitely recommend and thanks so much to these gentlemen for being helpful and friendly.
Tasha Graves
Brady was the guy that made my nightmare go away! I had just purchased a new car and the first week someone smashed my window and stole my purse! My insurance was useless and I felt helpless since I was totally broke from the vehicle purchase. They have an awesome 100 day pay off program and I got my window installed right away with hardly anything down! They truly saved me! I’m so glad I called them!
Maria Aleksandrova
Great quick service, replaced my windshield at my home at my requested time in less than an hour. Only thing I had to do was unlock the car when he got there, and when he was done he gave me a call so I could make sure everything was good. Definitely recommend!
Kristin Howell
Tuesday a peice of rubber from a tractor trailer flew off and smashed my windshield. Connect auto was awesome, Ryan gave me a great price and payment option. The tech called the next day and said he would be there between 12 and 2,I wasn't happy at first because I wanted it before 10 am, he said no problem I'll rearrange my schedule for you and be there in 30 minutes! Awesome job!
Tammy Rich
These guys are wonderful. He came the very next day in the scheduled time and installed my driver side window. He also took the time to make sure my window rolled up and down and vacuumed the broken glass out of my door before installing. The price is unbeatable as well. Thank u guys so much.
April
Thank you to connect. I needed to get a windshield real bad and fast they helped me. They set my account. Up had me appt quickly the place they sent me had my windshield done in 20 mins. And the best thing is that let me do a payment plan. I recommend them to everyone I know and ever need a windshield again conncet is where I will go thanks again
Katie Higgins
Connect Auto Glass is amazing. Not only were they professional and helpful on the phone, but I had my windshield installed the next morning without leaving the comfort of my home. The installer was professional and explained the process to me. He took extra care with my car and I knew exactly when I could drive my car and how long to leave the tape on. I could not be happier with my experience. I highly reccomend Connect Auto Glass.
Thank you!!
Jae Olaya
Had installed by the name of John and he was very professional, courteous and was in constant contact with me to replace my 2008 BMW 535xi windshield. He was on time as promised. I would highly recommend Connect Auto Glass for anyone’s glass needs.
Felicia Hayes
I scheduled my appointment online. Got a phone call to confirm and was able to get my husband a new front windshield that he needed bad! Shane did an awesome job! My husband said he felt like he was in a new car since he could see clearly out his window
Bradon Anderson
I especially wanted to recognize Brady who made an already troubling experience better. No one wants to replace a windshield, but Brady found the best option for me as well as worked around my schedule to accommodate my needs. I'm exceptionally impressed that he followed up to make sure everything has been taken care of well. Connect Auto Glass has made me a very happy customer.
Kaye Worsham
Pleasant, professional, helpful and accommodating.
Will be contacting them again as a rock hit my windshield and cracked it yesterday.....one (1) day after having it replaced. Even before before removing the blue tape.
Evidently, the replacement may have come with some sort of warranty???? Not sure - but will call and find out more.
Mary Sharp
Love connect Auto Glass they were on time courteous went out of their way to make sure I was pleased with the results even pointed out a dent I didn't notice, they went above and beyond and you're very kind in doing so I recommend connect Auto Glass to anyone who gets anything from a small crack to a completely shattered windshield , they did a beautiful job and the results were better than the windshield I had previously, before the giant chart of ice fell and completely shattered my windshield. I give this company 10 Stars even though you can only give them five then I give them five stars and I thank them for their service kindness courtesy and their ability to be there when and where they said they were going to be at the time they said. Highly appreciated as well as recommended, Thank You Again, Y'all are truly awesome. ......Mary Sharp, Hudson, Ma.
Amy Cardwell
I was having a problem finding someone to put my windshield in so I called Glass America and they had no problem. The technician called me early in the morning and had it in within the next hour. He was very nice and found it hilarious that Safelite had a problem putting the windshield in. I would most definitely recomend them.
Jeannie Haney
I spoke with Dane on monday the 23rd. He is excellent,very professional, kind,explained the process,went above and beyond to make sure I was satisfied. He's still assisting me 2 days later. I give Dane a 5 star rating but as far as my windshield I'm still waiting and my windshield is busted due to hood flying up on interstate. I dont understand what is taking so long.
Lisa Archer
Great experience. I've gone through a ton of windshields in my life! They were the best I've used. Fast, and even financed my windshield interest-free for 100 days! I highly recommend Connect Auto Glass!! :-)
Robert Stiles
Just bought a new truck with money I had saved, and my tax return. Didn’t have much after spending all that, Connect Auto Glass helped me finance which I didn’t realize was an option. My windshield was replaced on Wednesday the 28th, and I won’t make my first payment until Friday March 9th. I’m pretty stoked I didn’t have to drop a couple hundred before registering my truck.
Matthew Johnson
I have been working with Josh C., who has been helping me battle with my insurance company (State Farm). He has stepped up and gone to battle with me to make sure my windshield was replaced, and that my policy does in fact cover what I need, despite what State Farm has told the both of us. He has been there for me the past several days, and continues to make sure this is handled the way it's supposed to be. Great representative, highly reccomend
Stacy Aurich
I had a wonderful customer service experience from start to finish! Very efficient, fair prices and scheduling that made it easy to have the install done at my work. Thank you, Connect Auto Glass!
Cherie Cornell
I would like to say I hope every employee like as a man named a Mr.Ruben is just as good with helping people out when you call and try and get information. He is great! So if your calling to get info or get help trying yo get glass put n, ask for him because he is really patient with you because he worked with me calling at least 10times 2day because I had bad phone signal, so just ask for him. And I'd like to say thank you again for helping me Mr.Ruben! :) hopefully tomorrow the service 2get the windshield put in is also great!
Destinee Sanchez
AMAZING SERVICE QUALITY WORK!
I’m very happy with this company and how well my installation went, I was getting pulled over left and right for my windshield and when I called Connect Auto Glass I did not know what to expect but they set me up with a payment plan and everything. Thank you for the quality work!!!!
Steven Rowlett
Well I must say Steven Ray at connect Auto Glass is probably one of the best Associates I've ever dealt with in my time!! He was propped,understanding,considerate,loyal made sure I got what I wanted and I got it quick for the best price possible!! I would highly recommend the company!! And I would highly recommend Steven Ray as your associate!!
Ari Meier
Although there was a miscommunication on when the service tech would come out, Connect Auto Glass provided excellent customer service by giving me a discount on my windshield install. Everyone were nice and the process was seamless. I would definitely use Connect Auto Glass.
Patti Schopper
They were speedy and very efficient with my windshield replacement. It was broken one day and replaced the very next morning. The technician was friendly and explained what should happen and how long it would take. Thank you.
Dana Michelle
Hands down BEST windshield replacement experience ever!!! My technician was prompt, punctual, very quick and worked around my schedule for me! 10 out of 10 ABSOLUTELY recommend Connect Auto Glass!!!
wendy b
Was extremely impressed and highly satisfied with the experience I had with this company. When I called, I spoke with Bobbie, who thoroughly explained the process to me. Additionally, she broke the pricing down so I understood how my bill would be broken down, having no hidden fees, was definitely a bonus!! The technician, Luis Collazo, was courteous, professional and on time. I would highly recommend this company, Bobbie & Luis to any of my friends & family members!!!
Pebo Bryson
After doing alot of research and getting quotes, i found this company to be the best one to fit my needs in my current situation. Luckily, when i called, i got Jeffery. It can not be understated that he gave me the best over the phone customer service i have ever experienced. He was underatanding abou my situation, very informative and was excellent at keeping small talk conversation gping to avoid any uncomfortable silences while waiting for computers all the while keeping the program rolling also i love that they were happy i had done my research, companys that arent happy about that are shady
Beverly Vild
My drivers window broke i called this company and they were at my house the next morning. I would recommend this company to everyone that needs car window repairs. They are fast and very quick to help out there customers. I personally want to thank you for fixing my window.
Madison Pe'a
Worked with Tyrone, he was very friendly and helped me get my driver window fixed quickly. He got me the price fast and I was able to get my window fixed the next day. The whole process was very easy for an unexpected repair.
Mike Eggleston
Connect Auto Glass is very helpful and friendly and if you dont have all the cash to replace your glass they will get you financing. This is my second time going through them and I will continue to use thier services. They also have a specialty division. Great job guys. Keep up the great work.
Greg Kelly
A few small problems but overall good service. After paying, I talked to someone named Jasmine yesterday who wanted to schedule my appointment for 5 days out, then wouldn't call back or take my calls after telling me she'd call today.
I ended up having to call the original sales rep back and she handled the scheduling for me instead. I'm saying all of that to say this.
If you use this service ASK FOR MAKAYLA (I hope I spelled it correctly) FIRST! Trust me! Save yourself a hassel. They have a really good service.
Antonio LaMotta
I'm a new customer now for sure. I was going to install it myself... I've done lamborghini kits before... but their installed price was incredible and their no-interest-instalment was unbelievable. Chris was at my work's parking lot the next day, gave him a cold tea, when I came back my hummer was looking brand new. They blew me away. Excellent work... very professional. Antonio.LaMotta
Esther Carrera
NEVER GO TO SAFELITE!!! Worst way to start a review huh, but I'm sure it caught your attention!!!! Let me tell you about my unfortunate situation! I never noticed a dumb chip on my windshield until that fu$%er grew! I call my insurance they "partner" with safelite so they direct me their way, they quote me literally 500! For a windshield! I don't know about you but I cant just pull out 500.00 for a windshield, as a single mom I got to cover important bases first and DUH! this falls under that category BUT not before my home needs. ANYWAYS I do as most people do and Yelp and Google for a solution, I come across this suspect looking ad for this CONNECT AUTO GLASS LLC and it has a special going w/financing. I hate financing BUT hey! It's there for a purpose. I was shockingly surprised as how friendly & how honest this place was, I get poor Steven on the line, the guy was about to take his break and I'm his last call, only reason I say poor Steven :) I tell him my troubles (literally all my troubles, thanks Steven!) And he is genuinely the KINDEST most EFFICENT, representative I could of gotten. He handled EVERYTHING. Literally the biggest trouble I came across today was handled so quickly & professionally, it was all too good to be true. I could not be more thankful for this guy! He even scheduled them to come to me. SO HE IS SAVING ME MORE THAN MONEY, hes saving me time and effort. I literally cannot say anymore amazing things Steven was/is the biggest life saver. Please do not EVER go with safelite when you can get better service, and better work, ALL at a better price AND LESS time! Thanks again Steven you are the best! Such a good feeling when you come across that one employee that goes above and beyond for you, represents the company so well! I'm definitely only looking for them if this happens again (with windshields, you know I'm coming back!)
tom woods
Technicians were prompt and included me in the whole process, even though I was not there at the time of install. Windshield and stripping look great. And with their finance options, it was the best route to take.
Ruthie Berdecia
Connect glass did great getting me quick date and great price for my 2011 Altima windsheild. Danny from Glass America was Amazing! I was on a time restriction and he made sure my windsheild was good to go before hand. He communicated all the way through the process and my windsheild looks Great! Thank You!!
steven middleton
Great Company. Even though there was some hiccups, the customer service manager called me back from my message and from my post here. I retracted my negative post because they got me my appointment and fixed what ever problem there was. Yes It was a hassle if you didn't have your appointment ready and set, but today I get my new glass and will post another with my new glass installed
Brenda Scott
People were very nice and professional. Came on time. Job is very satisfactory. Jordan at office in Utah assisted greatly with insurance company and made it so easy for me. Would recommend and would use again
SuZanne Kelley
Connect Auto Glass was punctual, professional and made this process very stress-free. They came to me which let me go about my day and not be out from work. Would definitely recommend them to anyone needing their services.
Michele Davis
There was an incident at my sons little league involving a baseball going through my back window and Steven helped me a great deal with my situation, and his boss was a great help as well I would definitely recommend
Connect Auto Glass for their wonderful customer service as well as their promptness on the replacement of my window. They will definitely be my go to when I need auto glass again 😊👍🏻
Charlena Williams
I spoke with Lena this afternoon and she helped me so much. Friendly and professional. Understood my need and even saved me some money. She made my day better by giving me peace of mind that my windshield will be replaced for a great price. Thank you Lena!
Amanda Shade
I had my windshield replaced yesterday. The installation was fast and efficient. Very happy with the service and professional attitude put forth by the company and installer.
Sandy
I had 2 vehicles that needed windshields immediately to begin with. Got my financing approved quickly then i was connected to connect auto to set appt up with local company..i spoke to Shauntell. She was very very pleasant. She was quick to return my phone call with appt date and time. She was super sweet. On day of scheduled appt last minute only needed 1 windshield and an E.T.A b/c of my job...i spoke to Brady. He was by far the most helpful, sweetest, quickest C.S.R. that I have rver had the pleasure helping me. He even follwed up after windshield installed to make sure things went good. He made my day. Put a big smile on my face. Made me feel important as a consumer. KUDOS to Shauntell and Brady in Utah!!! I highly recommend them and the company.Super impressed and satisfied.THANK YOU COBNECT AUTO!!
Emma Miller
I was scheduled for a Saturday when Saturday appointments apparently don’t exist, so I later had someone call and reschedule it for the following Monday. However, the person I spoke with was very polite and helpful, and I appreciated being followed up with by Brady after the service was done!
Kimbo Madden
Friendly, fast, polite
It was an absolute pleasure doing business with Connect Auto Glass, from step one to done fast and courteous. They actually followed up a few days later, you don't get customer service like that anymore.
Rilee Gardner
They got me the best price on a windshield, found the best time for my schedule, and replaced it in less than an hour! Great experience from start to finish, I’ll never go anywhere else!
Charlee Glenn
I absolutely love the convenience of having them come to me to replace my windshield. My days are often busy and my commute long so having them come to me at work and replacing my windshield in less than 30 minutes was priceless! Very grateful!
Kimberly Boddy
I have never had door to door services. They made me feel like I was royalty and the installation person made feel the same way ROYALTY. Their phone customer service also makes you feel like royalty. Thanks Connect Auto Glass
John Dobbs
The customer service team was very helpful, and made the process super easy. I called in on a Friday, and they had someone out to me the next day. The whole process took less than 48 hours! I would definitely use this service again if I had to! Great service from good people!
CamoKenny
Staff is very friendly and will work with any schedule! The best part is that they come to wherever you are!! Highly recommend. Also the cheapest auto glass place I have found in my research and they did an amazing job.
Jennifer Maturo
First off I wanna give complete overwhelming praise, love, and all the best wishes and everything to Destinee!! She is the sweetest, most caring, and super fun person to talk to...that EVERYONE EVERYWHERE is missing in their life. I had a horrible end to my day because of a shattered car rear window.....then I called Connect Auto Glass and my misery was just blasted away by Destinee. She put all the fears to rest and got me taken care of super fast! Not many people take the time to listen to you and get things off your chest but THIS SUPERB WOMAN did.....a billion, gazillion cheers to her and the company!
Becky Rosene
This company is great! I spoke with Lina and she was so friendly and seemed like she really cared. I will definitely be recommending connect auto glass to everyone I know because of her. Thank you for all your help!!
Meaghan Writesel
Excellent job! They reached out to me immediately when I posted for a quote on their site and were able to set up an appointment for the following day. The tech was polite and efficient and worked around my busy work schedule!
reddrunners
Working with CAG was such a pleasure. They helped get my windshield repaired in a professional, pleasant and timely manner. Brady Barlow was very informative and helpful every step of the way. Thank You so much CAG.
Lulu Latu
Tolina was the Rep who assisted me. She was great and got me the best deal... I would recommend this service to everyone, especially when it's unexpexted. Great customer service and an easy process! Thanks Connect Auto Glass and thank you Tolina!
Shakira Husain
I had to have a windshield replaced recently and found this company in St Augustine. The entire process from scheduling to completion was handled very professionally and the staff was very courteous . I would highly recommend them .
Ray Hedley
Tolina was especially helpful in the whole process highly recommended to anyone needing to replace cracked or heavy chip in glass you won't be sorry excellent service product and price Ray Hedley giving 5 stars. For work done on custom 2007 Jag XType 3.0
N. Molina
I was so frustrated called several places and prices were crazy high. Called connect Auto glass the processed was easy, the man the came was so corteous and did a great job, will definitely recommend them.
Lyndsey Ligon
The service was great and Lina provided great service. She was knowledgeable, friendly and very easy to work with. She kept me up to date every step of the way. I am so happy with the product and service. Can’t say enough nice things.
Jennifer Knee
Great work, great price, great people, great warranty, done in a timely manner, ask for Jennifer she was wonderful and very curtious and understanding. Made me laugh never had a sales rep make me laugh like she did! Perfect customer service! 😃 …
Juju A
My car got broken into right before the NY. I was devastated and was having difficulties searching for a good auto repair facility near by. Tony Nish was very welcoming and knowledgeable of the process!
Taylor Arnold
Next day service. 👍🏻 Easy to setup the appointment. The service tech communicated when he would arrive and was on time. The windshield looks great. …
Tamara Nance
My experience with Lina was great she made sure I knew everything that was going on and helped me step by step! I would recommend this place to everyone who needs any type of glass repair. Call and ask for Lina!
John Vasquez
Lina treated me with such great care and super customer service, I think she is the best customer service representative I have ever delt with in my whole life. At my age you learn what good customer service is all about.
Dante' Calhoun
Every aspect of Connect Auto Glass was delightful. I was extremely satisfied with the prices, the customer service, the professionalism, the timeliness and most of all the work.
Tohara Lovely
Tolina was very professional and so passionate about her customer it made me feel like she cared about my family and their safety I would definitely recommend her service as well as connect auto glass to anyone interested
jerry foster
Good job ... beautiful .. glass restored .. repair on time ... got calls when .. started and finished.. and they were quick too my van had no glass in it was very clean.. I recommend them anytime
Scott Holtz
1972 GMC pickup
The Auto Glass guys we’re interested in getting the job.
Did it right and clearly were experienced on all kinds of vehicles.
Buried the competition!!
Duane Presing
Appointment was convenient and easy to make. When I needed to cancel my appointment, they were understanding and issued a refund with no problems.
Lori Gamman
I highly recommend this company! They did a fabulous job, and were easy to work with! I was at a different location than what I thought I would be, and it was no problem! They came to me!! The entire staff that I worked with were friendly, professional and fun!
Angel Coronado
Dustin is the man. He made my life 10 times easier. Service was great. If i ever get my car broken into again, dustins my man to call.
Husamuldeen Al-majidi
They are great with the best customer service ever they are really easy to reach out to and just make everything feel easy to do with good prices and thanks to Emily which did great job to get my windshield replacement very quick
T Moore
I was very impressed at how helpful, informative, friendly & patient Jason was, less than 24hours both windows were replaced. I will definitely be recommending your services. Thank you so much
ANGELA BEERS
I really liked the customer service I got from Miss Bobbie in Utah! She was sweet and friendly, not too rushed to answer questions etc. I will keep their info incase we need them again!! ((Chic,you really need to get to a beach soon!😂🤗😆🌴⚓🌞🐬🌺))
Thanks,
Angie
Marissa R
My sister had some employment problems the last few weeks and someone vandalized her car out of nowhere. Thankfully they worked with her and she got her car fixed, inspected, and all through the financing. She kept mentioning Tyler as being very patient and another name, Brady. He was very friendly and got back to her right away with an appointment and worked around her schedule.
David Dennis
Great price. Fast service. I have had a number of windshields replaced over the years. These guys have it down! Great work!
Emily Scott
Had a great experience. Both my windshield and boyfriend’s driver door were damaged and these guys saved the day. Will use again
Edward Wise
Spoke to Eric (forgot to ask for last name) was very helpful.Thank you Eric. Managers: He's a keeper. I Would had bought him lunch if I was there.Good job Eric.
Amanda Works
My service was amazing today I spoke to Kellin and "Brady bunch"... they both did a awesome job they helped me figure out the best plan for me was very accurate and friendly.. I was suppose to be scheduled for sat and they called today and it will be here tomorrow... thanks so much to Kellin and "Brady bunch "....
Brett Humphries
These guys were awesome! Nobody else could find a piece of glass. But Connect Auto Glass flew in the glass from California. They even came to my house! Now I'm on the road again. Thank you so much!!
Janice Quintanilla
Great service very helpful A+ thank you guys so much. Called 12/10/18 to get a replacement windshield and the next day got it replaced.
Andrew Biddle
Got a great windshield installation from these guys. Was able to finance it as well which helped a lot. Very nice customer service as well!
Debbie Moore
Robert, the glass contractor, came to my house promptly and replaced my windshield efficiently. I am delighted not to have a leaky windshield anymore!
Zach Arelt
Absolutely loved my time here. The guys who did my windshield really knew what they were doing and even taught me how to do it. Will use these guys with any future cracks
Tiffany Brown
Mike G in Utah is the best! Amazing personality, very informative and friendly!! I enjoyed our conversation and he’s a Libra ♎️!!! Wonderful person and because of him I’ll refer everyone I know to you guys! 💕💕 …
Rebecca Scott
The customer service experience was excellent, Jason went above and beyond expectations, love my new windshield......Thank You Connect Auto Glass!
Caleb Camacho
Calld around to several different places they had the best price and came the very next day to replace will deff be using this company for any of our auto glass needs in the future
Tay 2xs
The service was great they help me get a windshield even though I couldn't get one financed ask for Brad I think was his name
Sue Pair
We were very happy with the promptness of the service, friendliness of everyone including the installer. The price was the best we found with a warranty.
Jessica Yoakum
Can't say enough good about this place was in a real jam was told no glass available for today couldn't do mobile at my location called these guys dealt with a guy named Brady aptly named he is the Tom Brady of his profession made several calls not only got my windshield delivered got it finianced quarterback rating 1000 highly recommend ask for him or RJ thanks connect!!!!!
Bill Mearse
Excellent customer service! Ordered at 3 in after noon glass in by 1030 next day. Cheaper and better glass than Safelite.
Priscilla Mcnickles
I was so excited about getting my window fix im glad that lina was able to help and push thr issue to get it fixed asap thank you so much honey connect auto glass was the best
jake belge
The tech did an amazing job with the replacement of my windshield. I would recommend Connect Auto Glass.
Skid Row
These guys were great. Patrick was very courteous and responded well . Was quick and did a good job on the replacement. 5/5
Jesse Winch
Awesome job. Very thorough. Will recommend from now on to ANYONE that needs their service. I recommend it to you as well, whomever you are that's reading this. 5 stars for sure.
S B
Fair pricing. Scheduling an appointment was simple. The installers were on time, friendly, professional and fast.
Steve Ferguson
Good communication. Great installation. Technician was courteous and professional. Will definately recommend to my friends!
Michelle Blevins
Steven went above and beyond for me today...great customer service he stays on top of things and gets things done!!! Great job Steven thank you so much for all your help and for being so kind to us...you deserve promotion!!!!
Anna France
My job was done efficiently, timely & great customer service, technician clean up all glass and provided air freshener also, thx
Lyric Kane
Their services were exceptional. Great customer service, and finished in a timely manner. I would definitely refer them to others.
Osmel Perez
I replaced my windshield and these guys did an excellent job and didnt take long. I will come back to this place again.
Jake Butler
Quick and painless! The gentleman who helped me (Brady) made everything very easy and was always quick to respond and kept me updated every step of the way!
jennas channel
Bobbie was so awsome she helped me to get my windshield fixed . Her bubbly personality made my day. Thank you Bobbie. You made my day.
Kefaye1234
Awesome Service!! I will definitely use this company again for a windshield repair.
London BLU
Gentleman was on time very professional polite and courteous did a fabulous job in a quick amount of time would highly recommend Company!
Walter Noon
JUST HAD A GREAT TELEPHONE EXPERIENCE WITH CONNECT AUTO GLASS, FIRST, WITH TYLER WHO ANSWERED THE PHONE AND MADE EVERYTHING SO EASY, AND THEN WITH BRADY, THE DISPATCHER, WHO QUICKLY LOCATED AN INSTALLER NEAR ME AND ARRANGED FOR THE WINDSHIELD GLASS VERY QUICKLY. I'M SURE MY EXPERIENCE WHEN ARMANDO COMES TO INSTALL THE GLASS WILL BE BE JUST AS TERRIFIC.
Myss TwentySix
They are quick and efficient. I called on a Monday and my car was serviced early Tuesday morning.....
shannon davis
I want say this was excellent work done I'm happy to used this service and plan on use them again in future . Give 👋 five great job thanks to all made it happen. …
Martin Soto
They are Great ! Im letting all my friends know about Connect Auto Glass .100% SATISFIED....
Dorian Falls
Very organized and quick service! Gave me a great deal on a new windshield!
Jennifer Fowler
From purchase to install, everything went smoothly. Everyone was courteous and answered all my questions.
Anamul Haque
John was very nice an did it very good an he was very fast I give him a five star an I'll find more people an have him come do it
Sk “Kate” Burd
Great and timely service! Also good price. The replacement window looks great!
shelby harbin
I would definitely recommend Connect Auto Glass! They were prompt and very professional.
Helene Perez
They did an excellent job. They met me where I was working and were very friendly.
Todd Johnsonbaugh (Spine Whisperer)
Just got off the phone with Lina. Great customer service from beginning to end! I highly recommend them
Angela Green
Loved the service. didnt wait long. was checked in as soon as i walked in the door. Knew who i was when i walked in. Reccommend to anyone.
Clive Giddings
The technician was very helpful with scheduling, was on time, efficient and professional. Couldn’t ask for a better job👍🏻 …
Dennis Delph
Great experience and great customer service will be sending picks soon””” job well appreciated
Sheila Farr
Timely. Accurate. Courtesy was great from the gentle man that put window on to the great customer service
Iabn Harper
Tech was friendly & informative, customer service was there to answer any questions/concerns.
angelie irizarry
I am very satisfied with my glass replacement installation!!
Casey Lynn
Thank you for being flexible & available when I needed you! The work looks great.
Deborah Pennington
Awesome! Job done ! Showed up on time ! Friendly and professional! Will highly recommend
Briena Hunt
Most pleasant to talk with over the phone and in person. Thanks guys! Will recommend you!
Upworkit Agency
I will give the Man that came out today 5 his was so helpful if we had alot of people like him
Lisa Ellis
Great service, very professional. Thank you so much AAA+++
Latasha Jones
Phenomenal job! In and out with 20 mins. Came to my job...so convenient
David Turner
Fast friendly service. Great price and ready when promised.
puett willcox
Great price and quick professional install.
Rina
Very quick and efficient work. I would definitely recommend.
Val Gallegos
Such a great smooth experience! Very professional and friendly...
Jeremy Roberts
Connect Auto made this ridiculously easy and did a great job!
Joe Brigman
The best deal on a windshield replacement in the valley!
Zachary Abbott
Lina was super helpful and extremely polite!
Thank You For Everything
Great! Fast convenient service! A++
Ta'shawna Finney
Connect Auto Glass was fast and efficient!
rayhan ali
I was very satisfied with my service
Cody
Went well. No problems.
Ashley Stanley
Amazing service , quick and efficiently done !!!!
Ken Beauchesne
Great job and fast service
Naomi Issachar
Super professional and quick!!
Amie Graham
Fast, friendly, professional service
B Staples
Great service and quick
Babu
My experience was great
Colt baker
Got everything figured out miscommunication.
Mindy Hamm
Fast & most affordable
Moniquia Williams
Great experience..!!!
Shahadot Hossain
Outstanding experience.
Crystal Hinojos
Very helpful.
Donna Bundy
Professional and prompted
Erica Love