Reviews of SIR AUTO GLASS & CALIBRATION. (Auto Glass Shop) in Portland (Oregon).
SIR AUTO GLASS & CALIBRATION
7831 SE Stark St Suite #11, Portland, OR 97215, United States
Description
Information of SIR AUTO GLASS & CALIBRATION, Auto glass shop in Portland (Oregon)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of SIR AUTO GLASS & CALIBRATION
Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
7 am–3 pm
Reviews of SIR AUTO GLASS & CALIBRATION
Kurt Knotts
I worked with Sir Auto Glass on short notice after both our cars were broken into this past week. I got several quotes and theirs was very fair. The real clincher was that they also offered mobile service— extremely convenient when none of your vehicles are secure.
The next morning, Jose was sent out to us. He was friendly, communicative, and he did great work. Both of the two windows (on our two different model vehicles) were replaced in roughly an hour.
Absolutely recommend these folks if you’re in a pinch.
torie
They came to my house within 24hrs to replace a window on my car that someone broke in the middle of the night. They were amazing and they vacuumed out all the glass not a single shard of glass was left in my car. I am beyond grateful for them. Will definitely keep doing business with them!
Inez Birotte
Great wonderful company. This was the 3rd company that I contacted about replacing my windshield and was by far the best one. After my experience with the first two, I did not know what to expect, but I was not disappointed, seamless process. They were very kind, absolutely professional from start to finish throughout the process. The technician was exceptional and very pleasant. A huge “Thank You” to the staff (Kip and the technician) for all their help. Would recommend to anyone anytime.
Tyler Olson
My car window was shattered on 12/22 evening. I called Sir Auto Glass that evening right before they closed, and Amber was able to quickly give me a quote and schedule a technician to come out to repair my window on 12/23. Amber was very professional and very kind over the phone, and provided me with details about the service. Jose arrived the next day and repaired my window. Jose provided excellent service, not only replacing my window, but cleaning up and removing any glass that was inside my car door and anywhere inside the vehicle. He was friendly, timely, and replaced my window with perfection in below freezing temperature. If I ever need window or windshield repair again, I will 100%, without a doubt, be calling Sir Auto Glass. Their service on the phone and in the field was exceptional! Thank you so much!
Eva Longacre
Absolutely hands down best business I've done business with in years. The customer service is the best. They answered the phone promptly and just talking to them helped me to calm down. They provided a price and then gave me there sale price without even asking. The price was cheaper than the other well known auto repair company. They weren't able to come out same day because of the time I called but they advised me a quick fix to protect my interior over night and came out the next day (the other business i checked wouldn't have been able to fix the glass for a week!). I called in the morning and they were very helpful and they came out to my work to fix my glass. They met me at the car and I left my keys because I had an appointment. The technician was friendly and when he was finished he locked the car and brought my key into my company as requested. I recurve a text when he was done. Every step was easy and I was informed of every step. I was super surprised and happy that the technician had cleaned up the broken glass in my car as well. I couldn't have asked for better service.
O Mr.Joker
This place really help me out and went though with me all the way to find and get a new glass window for my car for the right price. I was Abel to get my window door fix within a week and did not take long to do as well. My only two complaint will be the price a bit just for installation because I had the spare window ready to go but other than that that’s about it. Over all they did a great job and help out so much. You should go to them even though they might be a bit more higher then others. Good service all around.
Dani Tinker
Someone vandalized the back quarter window on my car and I gave Sir Auto a call. Chris was so thoughtful and helpful. He even called back to offer a few options being mindful of timing, budget, and style. They scheduled a time for their mobile unit to come out a few days later to fix it. The repair itself was quick and easy - I waited inside while he did the repair in the rain (poor guy!) and he was incredibly friendly. Thank you for helping!!
Baron Sherrill
Did they get back to me quickly? YES
Did they have good pricing? YES
Did the tech do a good job? Yes
Here is why they aren't getting 5 stars. I was given a date for the replacement and was told thy would be here between 9 am and 3 PM, Okay I'll take the day off and get some stuff done around the house. I was told I would get a text 30 minutes prior to arrival. I got a confirmation text the day before which I confirmed by replying to the text.
3 PM rolled around and I still haven't heard anything. 3:45 I was informed someone would be to my place in 21 minutes. He showed up and did his thing and he was nice and friendly. I expressed my disappointment and he indicated that it has been a issue of late. So they had a good price and did good work but be prepared for them not to show up on time and communicate with you. They would have gotten a 5 star review if they had just communicated with me.
Dan Haase
This is going to be a strange review. I didn't actually use them to do any work. I needed a rock chip repaired in my windshield. It was small, but I didn't want it to spread. I looked them up online and they had the best reviews. When I called, I was assisted beyond my expectations. It turns out that they no longer do resin repairs. However, I was told exactly how to go about making a claim with my insurance company, what I could expect from the process, and what they would be able to do for me if I ended up needing to have a replacement. It was so refreshing to be treated like a person who happened to have a need rather then just an opportunity to make money. I hope I never need their service (I mean, who wants a broken windshield), but if I do, I will absolutely use this company and I will happily recommend them to anyone who needs their service!
Natalie Saucedo
This place is great! I was in a pickle and realized on FRIDAY AT 5 that I needed my whole rear windshield replaced. Though they were closed, I filled out the information online, and Kipp texted/called instantly to set an appointment on Monday. He even helped with my insurance.
On Monday, the communication was impeccable! They called stating they were outside, gave me a run down of what would happen then went to work! 10/10 would recommend!!!
Cathey Luarca
Being 9 months pregnant, I wasn't looking forward to having to find a good location to replace the windshield of our SUV, but the guys at Sir Auto Glass made it super easy and stress free. I called in the morning on Monday and they took down our insurance information, called the insurance company themselves, getting us a quote for the cost (ended up only being $50!), and helped connect us with our insurance agent to start the claim process. After that was taken care of, they scheduled us for an appointment to have the tech come out to our home and replace the windshield (the very next day). The tech that came by, Ryan I believe, was super professional and very nice. Living in an apartment complex, parking can be difficult, so he offered to take our car up to the front parking lot for me so he would have more room to work.. again.. being 9 months pregnant, I appreciated the fact I had to do absolutely nothing. Overall, the experience was great! I would recommend Sir Auto Glass to anyone, and will definitely use them again in the future if we have any more issues with rocks / broken windows!
Jesselle Hedman-Dutton
Mike is the best! Not only did he get me scheduled so quickly but he also worked with our insurers after I’d had some challenges to get everything squared away. This will be the second time we’ve returned to Sir Auto Glass due to their diligence and customer care. I cannot recommend Mike and Sir Autoglass More.
Fred Hazen
We had an appointment to get our windshield replaced. My wife waited all day and at the end of the day we received a call letting us know that the technician had been hung up at another job and they were going to have to reschedule for three days later. I fully understand that sometimes this happens. I work for a service related company and occasionally this happens.
On the day of the rescheduled appointment, the windshield got replaced, but another technician was going to have to come out to do the recalibration. My wife was told he would be there by the end of the day. No show. No phone call. That's two days that my wife had to sit around waiting, and still the job was not done. I called and was assured that a technician would be out first thing this morning to complete the job. No show. No call. She has things to do and has to leave. I called in and was once again assured that someone would be there first thing tomorrow. Can I believe them? Not at this point. I was transferred to a manager and he said he would look at tomorrow's schedule to see if there was any availability.
If I was running a business and a customer called in with this kind of complaint, I would move heaven and earth to make sure that there was going to be availability and show up to make sure the technician showed up as well. Then I'd apologize over and over and present the customer with some token of appreciation to demonstrate our regret for their dissatisfaction. It's sad in this day and age to be on the receiving end of such poor customer service. Would I use them again? Based on this experience, there is no way in H E Double Hockey sticks I would. There are plenty of other companies out there that would appreciate the business. I will choose one of them next time.
UPDATE: I was called yesterday afternoon asking what the earliest convenient time would be for us. One of the technicians lives near us and could stop on his way in to work. We arranged for him to be at our house at 7:00 this morning. He was on time and my wife reported that he was professional and polite. I will update my review to 2 stars. It's a shame, because if we had not been jerked around and inconvenienced for a total of four days, I would have had no problem giving them five stars and would have no problem contacting them again for future repairs. Too bad that won't happen. Communication and commitment to schedules are important skills to possess to achieve excellent customer satisfaction. This business could use a refresher course on those topics.
UPDATE # 2: I had the opportunity to speak with the owner, Sean today. He wanted me to share what had happened that caused my frustration. I appreciate the fact that the owner of a business is willing to listen to complaints and use them as a learning tool. He expressed his regret that our experience was not a good one. Based on our conversation, I raised my review to three stars. I also told him that if we find ourselves in need of auto glass in the future that I would like to give them the opportunity to provide service that is worthy of a five star review.
G.T. Harris-Kopkau
Just wanted to give a shout out and recommend SIR Auto Glass and Calibration. I needed a replacement windshield for our 2015 S P90D. Called on Monday and they scheduled our appointment for Thursday...but I opted for Friday. They showed up early, asked if it was ok that they took their time since it was a Tesla, and let me know that they had a lot of experience with Teslas. They were recommended to me by another glass company. They did a fantastic job, were very familiar with how to handle insurance claims, and did a phenomenal job. I highly recommend them!
Marbella Ortiz
The best place I could call to get a quote and get service done ASAP. Mike was super helpful. Helped me out with my insurance and guided me through. They were on time, and did a nice work. Would definitely contact them again if I ever need another glass repair.
Joey Cooper
Edit: Taking off a star because they left my car dirty after replacing the windshield. Black debris is all over the dash, seats, and floor. Other reviews say they clean up well, so I’m bummed about the mess in my car. Fast scheduling, extremely professional workers, price comparison if there’s somewhere else that can do it cheaper (there wasn’t). They came out and had my leaking windshield replaced in about 35 minutes. Really glad I used this company because they made the process so easy!
Shannon Ficklin
They were very friendly, responsive and knowledgeable. My car’s windshield needed to be recalibrated and they were experienced with my type of vehicle and everything works as it should after install. Highly recommend!
Bethany Jackson-Price
They were quick and able to get my window fixed the day that I called! They came out to me and completed the work in a timely manner. Great service!
John (JDV)
After having my vehicle, along with 6 others, broken into at a hotel I needed my window replaced. A national chain quoted me a waiting time of 2+ weeks. Magic Glass was cheaper and the next day! Jeff showed up on time and did a great job! I highly recommend them for all your glass replacement needs!
Darrell R.
I usually don't go into detail, of my experience with companies. I just have to say from the initial phone call to the technician that came out. It was amazing service. I would 110% recommend them. I definitely will refer them always.
Ethan Howell
Super great and fast service, they were able to get me on the schedule really quickly and the person over the phone literally helped me through everything even making my claim. I would definitely recommend this company to other people and would use them again.
Rita Brown
Super great experience! I work for a dealership and I highly recommend these guys! They fixed my personal car and it was easy and affordable with my insurance. Mobile repair is awesome! They came to me! Thank you!
Jim Hinds
Techs were great. Kept me notified every step along the way and did an excellent job. I will always use SIR Auto glass. Period.
Marell Thomas
Super professional and nice! My windshield replacement didn't take long and it looks great. Highly recommend
Kavita Murthy
I am only giving this business 3 stars because while they were prompt and so convenient to use, answered all my questions, and came on time and finished the window replacement after my moms car had been vandalized and the glass shattered——
They left all the shattered glass inside the car, and also all over my driveway where they completed the replacement
Would have been more professional if this team would bring a vacuum and clean up afterwards. Was a huge surprise to find huge chunks of glass everywhere.
Christopher P
Fast and easy to work with. Calibrated my car and made the insurance process easy. They also provided a $150 discount on the deductible
Bridget Jones
They were EXTREMELY helpful in getting my rear window replacement fixed with ease. Setting up an appointment was smooth, the staff was friendly. Would highly recommend to anyone who needs a window replacement. They were also quite fast and the work was well done.
Mike was great to work with in getting things set up and Javier did a perfect job with the replacement.
Nishant Singh
They did a great job replacing the windshield on my car. The whole process was super easy. They coordinated with my insurance company with very little involvement from me, sorted out any issues we had regarding coverage very quickly and scheduling was easy over text. The technician arrived at the communicated time and was super friendly and methodical. He even fixed some damage to the car from a previous windshield repair so I could retain the labor warranty. Great experience, totally recommended
Jennifer Stafford
Mike is a wonderful person! Best customer service I have ever had!
He wasn't able to get my daughter an appointment for today. Even though he wasn't going to benefit from a service. Mike took the time to calm my worries. Set my mind at ease!
She was traveling to Portland from north of Seattle and got a nasty chip driving through Tacoma construction.
Gave me solid advice and is very knowledgeable.
Many blessings for you Mike!
Thank you!
Alex B
SIR replaced my windshield after another place had done such an awful job that my insurance agreed to pay for a redo.
After that first bad experience and wasted time with another glass place due to my car being somewhat uncommon, I called my car dealer and they recommended SIR.
I’m glad they did! SIR was easy to communicate with and helpful ahead of time, telling me more useful info than two other glass places I’d tried first, and SIR’s work was done quickly and professionally, with top notch results.
Their technician was on time, friendly and skilled. They’re a mobile outfit so they can go anyplace in the Portland area - he met me in Woodburn at a mall parking lot, but he said they can go all the way to Salem if necessary.
My new windshield looks great and there’s no visible evidence that it ever was replaced.
I would definitely recommend SIR to anyone needing auto glass work.
Evan mcconahay
fixed my window two days after it was broken into, quickly and for a good price— unfortunately there were a few problems with the repair and took about a week for them to take another look at it, but once they did, they were very helpful. just double check and sure everything is in working order!
Jim Clune
Great customer service. Easy scheduling and excellent on-time replacement. It took 45 minutes to complete the work. Cleanup was like they were never here. Highly recommended.
Teresa Bravo
Friendly, prompt, and professional. It was a job well done in a timely manner. He even cleaned some glass out of my car which was very nice.
Kayla Moody
They were very helpful, compassionate and quick with the repair. If I ever need glass replaced again I would use them again in a heart beat.
Chris Tews
Derek was awesome. Its 100 degrees currently and he made it at a good time and the replacement windshield looks awesome and the technician was very quick and friendly.
Marlene Duque Ramirez
I love this company The entire process went very smooth from making the appointment getting a call back to the technician showing up in my driveway you're replacing my windshield my windshield well I sat inside and relaxedI would definitely recommend cirque glassThe anyone that needs I repair a replacementI came out with a technician called told me the windshield had already been replaced expecting to seeTape on my windshield My wash sticker and text egg sticker were back on my new windshield with no tape on the outside Great job Sirglass.
Doe
I'm so happy that Honda Ethos insurance recommended Sir Auto Glass. It was a breeze working with Shaun to order the right part and connect with insurance. My windshield was back ordered but once they got it they were very quick about getting me on the schedule. Windshield replacement went smoothly and the technician Matt was totally awesome! If I ever need to again, they are my go-to for car window replacement. Thanks Sir!!
Jon Brines
The entire process of getting a new windshield was flawless. I filled out the online questions, took a couple minutes. Received a phone call a few minutes later and set up a time for the following day to have the glass installed. The two texts that came out to install the glass were super friendly and did a great job. I highly recommend this shop!!
Rob N Saidy Tajak
Shaun scheduled me right away and did all of the paperwork with my insurance. Couldn’t have been easier. Technician was on time, kind, and professional. I’m pregnant and he noticed I was bringing in my groceries. He offered to help me with them! What a gentleman, and still finished the job within the quoted time. Cleaned up after himself and left my dashboard cleaner than it was when he started. Great group of guys from scheduling, to install and to calibration. All was great!
Maren Wyatt
From my first phone call to inquire about service to Matt installing my windshield in my work parking lot, the customer service was excellent. Friendly, helpful, quick, and covered by insurance! Shawn called my insurance company for me and set us up for a conference call, and Matt was quick and efficient, even pointed out an issue with my engine that I wouldn’t have checked for and was able to get fixed quickly. Will definitely recommend to friends and will use again if the need arises. Thanks SIR Auto Glass!
Rohit Nair
My experience with Sir auto glass and calibration was amazing. I got on the schedule for the very next day of my intial call. Derek came out right on time and did an awesome job!! He explained everything to me and was done with the job on schedule. I definitely recommend using this company for all your auto glass needs!
Elizabeth Frausto
Technician was on time, he was very kind and friendly. Very professional and made sure he stayed until my car was safe to drive. He walked me through the process and what was done. He calibrated all the sensors perfectly and made sure to check in with me and explained what would happen after he left my house. The vehicle locked before he arrived onsite and actually waited for me for about 30 minutes so that I could come back home with my spare key to re unlock my car. I couldn’t have asked for a better company to fix my windshield.. I am absolutely happy and great ful for their service.
Pao Vang
Sir Auto Glass went above and beyond my expectations! I had planned to go on a road trip. Two days before days before the road trip, I was driving behind a big semi on the highway, it kicked up a rock and cracked my front windshield. The crack grew bigger by the end of the first day and I wasn't confident in my road trip plan if it wasn't replaced. I called Sir Auto Glass on the day before my road trip to see if they would do a replacement for my windshield. Initially, they said that they weren't going to be able to do it until the next day. I explained to them my situation and they were able to set me up with a replacement within a few hours. They came directly to my house to replace the windshield and I was able to go on my road trip the next day without worry. Sir Auto Glass saved my trip! Can't thank them enough for their outstanding customer service! Will definitely recommend to anyone in need of window replacements for their vehicles.
Julia Quiring
Javier was amazing, so professional and friendly! He was able to fix our side window in a little less than and hour AND cleaned up all of the glass inside the car from our window being broken into. I wish there was a way to tip on the credit card machine - not everyone carries cash around these days! My husband and I truly appreciate how easy and seamless this whole process was!! Thank you Javier!!!
Leann Thoresen
The windshield on my Subaru developed a crack. I called the Subaru dealership and they recommended Sir Auto Glass. I spoke with Shaun who scheduled an appointment 1-2 days later and also dealt with my insurance company. Matt, the technician from Sir Auto, arrived early, was professional in his appearance and demeanor. The job took a little more than an hour and I couldn't be more pleased and included replacing the windshield and calibration. A very good experience all the way around. I would happily recommend this company.
Meloy Ady
I was very impressed with SIR auto glass. 3 months into ownership of a brand new 2022 Toyota, my windshield was cracked by a piece of rogue debris on the highway. I filed a claim and was directed to SIR auto glass by the dealership. I got a call from them the Sunday following the incident, despite their office being closed. By Tuesday they had sourced original OEM glass and had a technician come out to my house. He did the install and calibration in a little over an hour. The install is flawless. It has stood up to heavy fall rains and all my ADAS systems work perfectly. The tech even made sure my new glass was spotless and streak free. I hope I don't need anymore glass work in the near future, but I will definitely be using SIR if I do.
Meghan Wilson
10 out of 5! I'm giving 5 stars only because I can't leave a higher number. I have never had to replace my windshield before so I went online and requested quotes from 5 different companies at the same time. It was 6am and none of them were open yet. I expected calls later that morning but at 8 am I received a text from SIR AUTO GLASS asking if I had time to talk about my quote. I said I did and within 5 minutes I receive a phone call. He was very nice and knowledgeable. He explained that since I had to pay out of pocket, I didn't absolutely need a few things and that if I was ok with not getting them I could save some money. Come to find out after receiving more quotes later in the day, they saved me almost $300! And they also had the soonest availability AND could come to me. I'm a stay at home mom with a 4 month old and a very active 5 yr old so them coming to me was a definite plus. The work was completed and everything back to normal before I had to pick my other child up from school. I would and will recommend them to anyone needing to replace a windshield!
Chelsea Lewis
seriously the best team in town. There was a mishap while replacing my windshield and not only did this team go above and beyond to fix the issue, they also helped me verify a parts issue with an existing water leak I was tracking down. I’m not kidding, multiple people called me from the office with suggestions and feedback. The technicians that I worked with were also very skilled at what they do. It’s clear they have an excellent all around team who is willing to help each other as well as their customers. I couldn’t say enough good things about them and the experience that I’ve had working with so many of the sir autoglass team. Thank you all for you help! I am referring you to everyone that I know 🖤
Roger Lossing
We got quick service from Sir Glass at a great price! Service techs worked fast and were very courteous! Our car was broken into by breaking a side window. All the other glass companies were going to take a week longer to get to us and cost a lot more. We were very pleased with Sir Glass!
Rene Banta
Great and quick service! Received an appointment within a day. Frank was very friendly and communicated very well the work he was going to provide while replacing the windshield. Would use again and recommend this company.
Nicole Cuba
I am so impressed with this company! I called a certain other POPULAR company to come repair my windshield in a work truck. They told me they could not get to me until end of December and that they had no mobile techs I would have to have my truck towed.
I said NO WAY! I did my due diligence called a few other companies and found this place. From the first time we spoke I could tell I was in good hands. Mike took very good care of me and they were extremely good at communicating. The owner even called to touch base with me. They got m windshield repaired by Tuesday. (I called on a Thursday}
It ONLY took a few days because the windshield my truck needed was not anywhere except OEM. So, we ordered it direct from the dealer.
I WILL use them again not just for business but in my personal life if need be! DON'T CALL THAT OTHER PLACE CALL THESE GUYS!!
Kristie Rethlefsen
Sir Glass was easy to work with! They set up my insurance claim for me within minutes and gave me the schedule during the first call. They sent an amazing contractor - Sphinx Auto Glass - to complete the work. John from Sphinx was communicative, on time, and did a fantastic job with my windshield replacement. Both Sir Glass and Sphinx offered a lifetime warranty on the windshield for the length that I own the car. Highly recommend and would use again if/when needed!
Chelsea Mettille
I cannot recommend SIR enough! A small chip in my window grew to a huge crack within a day. I requested a quote online Sunday night and got a call first thing Monday morning from Kip who was amazing and easy to communicate with. Price was $200 less than what my insurance quoted and they told me they could come out the following day to fix it. Sent a text when they were on their way with a link to see track the driver. Was fixed within an hour by Damiano and it looks great! From start to finish this was the easiest most enjoyable service I’ve ever had done to my car.
J Kragero
This is my first time using SIR Auto Glass. And when I need to use this service again I will for sure reach out to them. After my first call I received a text to make sure my needs were met. Then the day of service I received a message stating the service person would be coming today. Then when the service person was on their way I received another text with an eta and a way to track where they were. Omg this service was so helpful. Originally there was a mix up on the day for my first installation. So I emailed my adjuster to let them know I would be going elsewhere. But then I received a call from Shaun at SIR Auto and he apologized and helped me figure things out so I was able to reschedule with them. Dennis the first service person to come out was super kind and helpful. Today when Javi came out he was fantastic as well. He even went above and beyond for me to clip some metal that was shot up on my car from a bullet so the new window could go up and down smoothly. He did that all on his own with no extra cost to me. I definitely received above and beyond service with this company. I would absolutely recommend them. Plus it is a mobile service. The window looks fantastic! Thank you Javi, Shaun and Dennis!!!
Desanique Moody
It was so quick and easy and it looks amazing, I’m so happy with the results and I paid less then I would’ve at a different establishment.
Terry Lowery
They replaced my rear window in a Walmart parking lot. They replaced it two days after it broke and they did an awesome job!!
Elizabeth Lieberman
Sir glass is amazing!! They are extremely communicative and flexible to your needs and schedule. Chris was so helpful over the phone. Not only did they fix my shattered power window, but Chris also filed an additional claim for me about my cracked windshield. He did all the work to make sure both would be fixed-- all on insurances dime! Would recommend to anyone :) trustworthy and nice group of people.
rene' parker-effinger
Robert was very pleasant,professional and clean. Could not even tell he had been here except a great new windshield. Great warranty and way less than all the other quotes i got. Already recommended them to a family member.
Terri Duplantis
I would highly recommend this business.
I sent photos of the damage and they got back to me via phone, the gentleman was very nice and helpful. He help he set up my claim with my insurance and booked my next day appointment.
Chase was my service person that came out to the house. He was wonderful, very professional, very knowledgeable, got right to work and had it done in no time. I would give Chase 5 star on his service.
Thank you SIR Auto glass you guys are amazing.
Mannaseh Spijke
I needed my rear window replaced and spoke with several glass companies to get quotes. I was very frustrated with them. I only spoke to one company that I felt was competent and that was Sir Glass. Sean responded immediately and gave me great advice and information, but I thought his quote was a little high so I looked at more companies. After many other attempts I decided to go with Sir Glass even though they were higher than 1 other choice I had. I scheduled the appointment because I felt I knew they would do quality work. The sales staff was very professional and helpful. They sent a man named Chase who arrived when they said he would. I even received a heads-up notice 5 minutes before he arrived. The great experience so far turned into an even better experience. Chase was courteous, friendly and professional. He was even very patient and helpful as I pestered him while he worked. I am a VERY hard person to please so I watch very carefully when I pay someone to do a job. I have zero combines and only the highest compliments for Sean, Chase and Sir Glass. No B.S., just great people, great service and quality work. Lastly, without knowing it, they undercut the cheapest place I had previously found. They ended up being my least expensive option by a very wide margin. I highly recommend Sir Glass.
Blake Carscadden
I never leave reviews, but feel obligated to let others know I HIGHLY recommend this company and their services. At every step of the process these guys went above and beyond to provide excellent customer service at and quality. Mike made setting things up super easy, and was extremely communicative about timing and price. Cameron was my technician and was incredibly kind, on time, and completely unprompted, he went above and beyond to fix a deeper issue left from a different company before. I highly recommend this company and their services.
Marshall Mills
Amazing customer service, from scheduling through installation! They got me in super quick, as I had a shattered passenger window. Their prices were the best I've found, and they directly billed my insurance.
The tech Chase was on time, communicating excellently with an ETA for arrival. He worked efficiently and the pride he took in his work showed. Would not settle for anything short of perfect, and it showed with the finished result.
Will recommend to all my friends, family and co-workers, and personally, they will only be getting my business from here on out!
K Boyd
These guys are very professional. We had a minor issue with the repair that they did over a year prior and they immediately made it right, no questions asked. They also made it so easy for us. I had to call them the day before to change the location and it was no problem for them. I find most companies now a days make excuses for an issue or don’t respond when you have a concern so they don’t have to fix it. These guys still value the customer! They want to do it right! I will always use them going forward if we need a glass repair! Thank you for going the extra mile!
Katherine Myers
Customer service was great! There was a small mistake with scheduling but company was extremely quick to apologize and send someone out as fast as possible. The work done was fantastic, my new driver side window looks great. I appreciate their assistance and hard work. Much better and cheaper using them versus insurance quote. Worth looking into
Chris Dillie
The team at Sir Glass was fantastic. Chris worked with me to file the claim and his follow-up was excellent. The technician was courteous, professional, and fast. Hope not to need them again soon, but I highly recommend them.
Stephanie Johnson
Derek from Sir Auto Glass came to replace a windshield and it was the easiest process ever! He was extremely professional and did an amazing job. I was so stressed out and Sir Auto Glass took care of everything right at my house! Highly recommend this company for anyone needing work done
L G
I appreciate that they helped me through the insurance claim so my replacement was covered. They were missing a piece and thought would reschedule, but they went and found it quickly and replaced the windshield the day that was planned. It's been about a week and so far so good.
MadDog A8C
The technician was on time, very professional, absolutely skilled in his craft. We discussed issues I've had in the past, he assured me, he as well as his company take customer service and satisfaction very seriously. Well, he was 100% correct.
I am completely satisfied with the windshield glass, the work, and completed job. It actually starting raining the very next morning for several days, not a single drip inside the vehicle.
I would definitely recommend SIR AUTO GLASS, and will use them from now on when needed. They have earned a customer for life.
Sharida Willis
Chris (sales) and Mario (technician) were both really nice, understanding and easy to talk to. Received courtesy notifications throughout the process ( windshield arrival date, technician name/arrival tracker, etc). I really liked that they came to me instead of me having to drop my car off for an unknown # of hours or wait around at a shop. Mario explained every step of the process and answered any questions i had. Overall, very pleased with my experience and the job performed. I would definitely use them again and recommend them to anyone 🙂
Barbara Smith
Sir Glass replaced the cracked windshield of my Prius at my home. He arrived on time and took about the amount of time that he predicted (45 minutes). It looks like he did a great job - good as new! They worked very well with my insurance company and made it easy for me. I recommend this company!
Rudy Castellanos
I contacted this service online and quickly received a reply. We set up a date after getting a quote for my needs. Due to the weather, I requested s change in time for the installation. No problem. Rescheduled and new date and time was established. Arrived on time and was notified via Text when in route. Approximately 45 minutes after arrival, windshield was replaced. Agent was friendly, had a quick process and no nonsense approach to job. Gave me a very clear process for keeping things in place. Would definitely use them again.
Raymond Abriel
An impressive company that provides excellent service. Our repair technician, Javi, was outstanding. He was incredibly friendly, caring, and professional. He went out of his way to ensure a complete and thorough job, and showed great dedication to his work on our vehicle. He's a real asset to a company that places customer satisfaction as their priority. Ray A.
Lucy Stevens
Service was fast and painless - rep replacing my windshield was very nice and professional!
Candis Perez
This place is THE BEST! If you have any situation with glass, use their services! They came to me, replaced my windshield in under an hour and it was so convenient for me! Once I made the call, it was replaced in the matter of days! The men who came to my house to fix it were incredibly nice and professional! Highly highly recommend!
Lily Laririt
Had to get my windshield replaced. Made an online appointment on the SIRGlass website. They called me immediately to set up a time & place to that suited my workday for the following morning. The next day, they came out to where I was & did the job in a jiffy. It's only been 24 hours since they set the windshield, but no leaks so far & no noticeable ripples in the glass - has a lifetime guarantee. I was pleased with the work & the pricing!
Nic Cannon
Customer service (Chris, in particular) is GREAT!
It's unlikely anyone in need of these services is having a great day but even though I was frustrated and stressed by the time I got the recommendation to Sir Auto Glass, Chris was incredibly kind, patient, and helpful. It was comforting to talk to someone who was clearly thoroughly competent and knowledgeable. Best of all (in my opinion), he was fantastic at communication - walking me through the details of the process and offering text communications so I could juggle it with work. I can certainly (foolishly) hope I never need to replace another busted out car window but if I ever do, I will certainly remember this experience and call Sir Auto Glass immediately.
Clyde Coggin
Mario was very good at his trade and was very nice. The work looked good . He was also very fast. A good experience. I only wish there had only been one sales person and not two that contacted me. I was confused when I was also contacted by Christel after Chris had already set me up. Not a big deal though.
Patty Keough
The guys at SIR auto glass were exceptional! Good customer service & friendly. Not only were they able to price match my car window, but they (Dennis) even delivered it to my house in a timely manner. They saved me time and money! Highly recommend them!
NIKOLA MAKONI
I had my windshield replaced and they did an amazing job. Transferred my TXTAG and Registration stickers without any damage.
If you’re looking to get your windshield replaced I highly recommend SIR Auto Glass & Calib.
They were professional, efficient, and quick. Their mobile service was convenient for me with my busy schedule.
Very friendly and communicated everything thoroughly.
No need to look elsewhere I recommend this place to everyone!
Shayla Ball
They helped me through the process by confirming the coverage and what service would be best, with submitting the claim through my insurance, were flexible in scheduling/rescheduling, and the service itself was fast (both the replacement and calibration). They were all super friendly every step. I’d definitely recommend this business. Thank you Sir Glass, LLC.
David Hirth
Awesome customer service! I had my car windshield replaced with the mobile service. Super convenient, quick and the process is easy! They guide you through everything starting with insurance verification, they get on the call with you and your insurance company to make it so easy. The communication is on point and they give you updates through the whole process. I Highly recommend Sir Auto Glass!
Aaron Forney
Called day glass was busted out and they were able to come next day and replace on the street where I parked for work. Their price was cheaper than most of the services that come to you, and the staff was very nice and helpful. Was fixed within an hour. Would recommend them to anyone.
Steve Garrigues
Sir Auto Glass did an excellent job of replacing my windshield. They had to order the part which took a week to come, but that was fine. Then they came to the house for the work, and Javier was very diligent, professional, efficient and thorough. I hope we don't have the same problem again, but if we do we would certainly use the same company without any hesitation, and we would hope that Javier would do the job.
Ryan Gavin
Dennis was a really nice guy, he was on time and polite, came to my apartment to replace my windshield, he got the job done quickly. SIR had the best price in town for mobile replacement. Would absolutely use them again if anything happened to my windows.
Charles Stark
I called with an insurance claim filed and they were able to schedule the replacement the next day. The service was professional and timely. They replaced the rear window in my truck and they came to the farm to do the work. I was impressed with the quality of the work and the great customer service.
Dawson St. Julien
These guys are very professional, and (in my case) very fast. I was able to chat with a representative, text him my policy #, get my insurance on the line all within 15 minutes. Less then 24 hours later I had new OEM glass installed
Haley Tuttle
Chris (sales) and Jose (technician) were great and I was really impressed with the service I got. Within a few minutes of submitting my info (on their surprisingly nice form!) Chris reached out and helped me schedule an appointment, and even scheduled it through my insurance for me to get a discount on my deductible which made this job $100 cheaper than I was quoted at any other place. Jose texted me when he was on his way and finished the job in under an hour while I was able to go back in my apartment and work. It was really nice to get my issue fixed with minimal disruptions / inconvenience to my day. Happy they got the job done so quickly at a reasonable price and I am looking forward to see how my new rear windshield holds up in the rain this weekend (though I’m not too worried because now I have a lifetime warranty in case there are any issues!). Highly recommend this place.
Justin Edwards
Very easy to set an appointment and very fast to get work done. Insurance was zero help and kept referring me to safe light the national chain but did not help me at all. So I found sir auto glass and they were great their communications technology was easy and kept me informed every step of the way. Great local business, highly reccomend! They did the work in my office parking lot saving me a few hours of my time.
Siu Kheng Lee
I had a brand new winshield replaced due to a rock chip and crack on my new car.. Shawn provided excellent customer service in explaining the details from start to the end. He set up my claim with my insurance and all I had to do was paid the deductible which took stress out of my day. Jeff was my technician he was very friendly in answering all the questions I had and even went on a test drive with me to ensure calibration were done as expected. Everything went perfectly until the very last part with email in receiving my receipt and my lifetime warranty. It took several attempts to finally receive my warranty. Didn't think it was so hard to send a simple email after service was performed and paid for. I had to make several requests to get a copy of my warranty which I shouldn't have to. Otherwise I would give it 5 stars.
Emily Hatch
I had a rock hit my windshield and the crack expanded quickly. I got in touch with Sir Auto and right from the start they were kind, understanding and helpful. The next day I had an appointment scheduled to replace my windshield and the two gentlemen who worked on my car were professional and extremely helpful. I really appreciated their help and how quickly my windshield was fixed!!
Pamela Wright
UPDATE: After finding another company to install a new window, Sir Auto contacted me and offered to pay for their repair. Integrity following mistakes made garners extra stars. Thank you!
I spoke with a helpful after-hours service on the weekend to replace glass on Monday. After I called the company more than 2 hours after their opening to inquire about scheduling, they did confirm my information and assured me I would be notified by 4pm for the replacement work. By 5pm no one had contacted me. And they were now closed. I spoke once again w/the after-hours service (since their hours of operation are incorrect, both on their website and google search), and was subsequently text-contacted by the company. They stated they didn't have a correct phone number, which was inacurrate since it had been confirmed more than once.
Their 5-star rating just went down the drain, in my estimation. The 1 star is for their after-hours service.
Dan Richard Tojino
I initially wanted Safelite to do my windshield replacement but i was unable to speak with someone other than the automated voice so I called SIR Glass, I found them on google, they have plenty of great reviews so I went with them instead.
I highly recommend SIR Glass because of their communication, professionalism and respect especially to your time. Their system basically makes you feel at ease for this type of job. Sean (owner) called me a couple of times for updates which I really appreciate. Frank (glass tech) and Matt (calibration tech) were very good and professional.
They are the best in town hands down. A business with integrity and stand up guys. Don’t look anywhere else for windshield replacement/repair.
Mara Schmidt
The window repair guy was very professional and punctual. The window was fixed in about 10 minutes. I think that the price was QUITE steep, as the distance from my location to their headquarters was small, and the job took 10 minutes. Maybe I should do this kind of work. Plus, I already had the glass to be put in!
Lindsay Griffiths
We’ve used Sir Auto Glass twice now, and have been super happy with both experiences. Shaun is very helpful and informative, and Matt, who did the replacement, was great. Efficient, professional, and friendly! I love that they do mobile work, and can now calibrate on site! (Previously that had to be done at the dealership.) So wonderful not to have to go anywhere to have my windshield replaced. Only downside was having to give all my info to an answering service representative. As a returning customer, would have been nice not to have to do that. But, Shaun called back rather quickly, and dealing directly with him and their staff was great. Thanks for making this convenient for me!
Kathryn Libke
My windshield got chipped by a rock as a logging truck passed by in the opposite lane. I could see the crack moving across my viewpoint, much to my dismay.
SIR Glass came up in my google search, so I called to see if it could be repaired.
This was not possible, but everything was taken care of. I was amazed. They contacted my insurance for me and assisted in carrying through the process of coverage.
The correct replacement was available and the crew was there completing the work first thing the next morning! They were professional and friendly. My scheduled plans for the day flowed along with hardly a hitch and I was off to a humming start!
SIR Glass went out of their way to accommodate me. The windshield is beautiful. They recalibrated what was needed. I recommend SIR Glass totally. 👏💥😊
Cheston Laursen
Mario provided excellent service in replacing our windshield on our Lexus. He came to our house, was punctual to his appointment time and provided updates via tex/call.
He salvaged our windshield stickers (Reg and ATX Tag), ensured all electronics were functioning, And kept everything tidy throughout process
Would highly recommend SIR glass and Mario if you’re lucky enough to get him
Hysson Brown
I researched many different auto glass companies to determine which would be the best for what I needed, which was just a new windshield. When I contacted Sir Auto Glass, The lady gave me a quote and collected my information. I told her I would call back with my decision. About 10 minutes later, Shaun called me and told me to go through my insurance and just pay the deductible and he even took off an additional amount from that. On the day of the installation the communication from Shaun was amazing. The installer who came out was very professional, efficient, and friendly. He did the job in less than 30 minutes and did an amazing job at that. I would definitely recommend Sir Auto Glass to anyone looking for windshield replacement. I live in Seattle and I would definitely drive back down to Portland to have them work on my car if I ever needed my windshield replaced again.
Chocolate Girl
What a pleasant and convenient experience I had with these guys! I was omw out of town the following day and needed my windshield replaced and calibrated before hitting the road to California. They were able to get in first thing in the morning and got it done (they actually woke me up). Still on the road, so far so good; I've used my eyesight features and it's good as new. I'd definitely recommend.
amanda sargeant
Everyone I dealt with on the phone and in person was friendly and courteous. The price was the best I found And they came to me to replace my windshield. They gave me a 9am-3pm time frame but did not show up until 4pm. There wasn’t communication about the delay which was frustrating. I had to call to ask for an update and find out when the technician was going to show up. The technician (Jose) did a great job, was professional, and friendly. The windshield looks great!
Tyler Milburn
They made it super easy and affordable. Was able to have them come to my work and install the windshield there. Helped me with my insurance deductible to save me money. Super quick really only took maybe an hour.
K&G Johnson
Shaun was very knowledgeable and professional in handling the replacement of our windshield and working with our insurance. Shaun kept me informed every step of the way and we received several text updates relating to the insurance process and the timing of the replacement. Matt, the tech who installed our windshield, was friendly, courteous, and professional. He took the time to give me detailed answers to the questions I had regarding the replacement process. He cleaned up everything meticulously - It's now like driving in HD sine the windshield glass is so clean and clear. I'd recommend Sir Auto Glass for any service they provide.
Daniel Yoes
The technician, Jeff, that replaced my broken windshield did a great job. He was efficient, personable and cleaned up extremely well when he was done. Highly recommend Sir Glass and particularly Jeff.
Jesse Munoz
I would highly recommend this company. I received fast, friendly, professional and very experienced services from a Mr. Mario Martinez. this man must have the most experience in all of Austin TX. He is a very value asset to the company. Thank y'all very much for sending him out.
Kimberly Lynn Diaz
Mario was very professional and polite. Took the time to explain how the calibration went on my car and the steps it took to get it done. The windshield looks very nicely done. I would recommend using this company.
lizbeth montoya
Shawn was really helpful and assuring of our problem with our windshield. He went above and beyond. Jeff the technician was very polite and fast and did a wonderful job!
Tom Hauke
Once the new windshield was available they set up an appointment very quickly to fit our schedule, came to our house and in about an hour had everything finished. Very pleased with the service.
Tony H
I would give 5 stars if the service was not rescheduled 4 times. The first 2 reschedulings because of the bad weather so that weren't on SIR auto glass but the 3rd rescheduling in the late afternoon after whole day waiting. On the day I took whole day off work for this service from 8am to 4pm that I was told to wait. On that day in the morning, I called the company to verify that the technician will come or not and was told by the reception that they will reachout to the mobile technician and the technician will contact me for the ETA. The technician didnot call me untill late in the afternoon at 3:45pm to inform me that he can not come to replace my windshield and need to reschedule for the 4th time. The technician (Jeff) is very skillful and very professional. He performed great job and he showed a great care of his workmanship. 👍 👏
Tony
Leah Scotia
Really good experience with these folks. I called the evening that my windshield was cracked and 1.5 days later, they replaced it while I was at work. The first representative I spoke to had a bad connection and she seemed irritable, but she successfully set up the appointment and found a vendor who had my specific windshield in stock. The next day, a different representative called me, a guy who was super friendly and with a much better audio connection, and took care of my insurance stuff. By 9:30 the next morning, my windshield was done! This even included the calibration of my Eyesight drivers assist system. To top it all off, they took $200 off the cost of my out of pocket deductible. If I need glass replaced again, I'll certainly go through these folks again.
Luke Rabinovich
Had my window busted out and called SIR auto, they came quickly and repaired my window for a good price. My only issue is they claimed the clean up service would be fantastic, but I still have glass All over the inside of my car. If they had done a better job cleaning up, they'd have 5 stars.
Victoria Bailey
Upon researching companies to replace my windshield, I was qouted by 5 other companies that ranged from $220-$380 for my 2006 subaru forester. I wanted a price that reflected the price, and Sir Glass definently went above and beyond with quality, customer service and pricing. Shaun the owner of Sir Glass was responsive and let me know of any changes with schedualing. The only issue with my experience with Sir glass was the amount of unexpected time I had to wait to get a technician to my house for the mobile service, but the price that Shaun honored made up for the wait. The technician who installed my windshield was percise, safe and helpful with any question. I would definently recommend Sir glass as a go to if you need a replacement for your windshield, even without insurance helping out!
Steven Guzman
Seamless and pleasant experience. Javier was friendly and explained the process of replacing the windshield. I think the best part is that they are mobile, so they can come to you! I had the work done at my office so it was super convenient. Thank you Sir Auto Glass, and thank you Javier!
Ouanop Tabor
My window was broken one night while downtown Portland with friends. They were the most expedited company and had my window replaced in 1 day. They even still came to me when I needed to switch my service locatfrom work to home at the last minute. I'll definitely be using Sir Glass next time I'm in need of window repair.
Ryan McCabe
Great costumer service and super friendly. Came to my house the day after I called them to fix my window after someone broke into my car. Highly recommend!! Cheaper then a few other places I got quotes from, also comes to u to fix it. Thanks SIR AUTO GLASS, I will definitely be coming back to u guys again if I have any other troubles with my windows.
Mark Doublin
Sir Glass did a fantastic job of making it easy for me. From Jowan getting me setup, to Sean who helped me get my claim started with excellent direction. All the way to Cameron my installer who did just a fantastic job! Thanks to the entire Sir Glass staff!!!
Chris Baker
From start to finish Sir Glass provided stellar service. They were incredibly helpful helping with my insurance claim. Scheduling was easy and the windshield replacement happened at my home. I would absolutely use Sir Auto Glass again!
Kerri Meyers
From the initial inquiry, the customer service was unlike I've ever had. It was seamless.
Once the installer arrived, his communication, attention to detail and follow up was amazing. It wasn't about "getting the job done"
and moving to the next client, it was about taking the time to ensure the job was done right.
The installer took the time needed to do the install and noticed an issue with the car manufacturer. Instead of "settling" and leave it as it was prior to the replacement, he raised the issue to his boss and are going to order another part that really doesn't affect their job, but just restore it to how the car manufacturer should have installed it the windshield from the get go. What company takes the time and pride to make sure the job is done correctly? I was so impressed.
From the initial call to inquire about my windshield, to the actual install. I couldn't be more impressed! Hence me taking the time to leave leave this review!
Highly recommend Sir Auto Glass!
Brooke Hazard
It was good, but we were not told there may be two technicians on the same day (windshield and calibration), which would tie up our day. I learned it from the reminder email and had to call to ask for them to be together or back-to-back, given pressing appointments. Also, I had to call to request the email detailing the service and warranty. The actual installation went smoothly and efficiently and the camera is operating properly.
Benjamin Nord
I was very impressed to be honest. It was during it very cold snow storm which made the door clips very fragile I have a 1996 Dodge Ram pickup my father left to me and the installer did not break a single one, took his time, and was very careful. I appreciated that he cared about not hurting it even though it was older because it means a lot to me as it was a gift from my father.
Jenn Shetter
Great Service! Was able to get an appointment next day. The service guy arrived on time and noticed right away a problem with the old window. It had been installed wrong and pushed the molding out from around the window. That caused rain to get in and cause rust. He got rid of the rust, installed new window and fixed molding. Very pleased with the work. Would definitely use again!!
Mike C
Fantastic. My last glass repair was at Safelite, a terrible experience requiring two visits to the shop and finally the Volvo dealer to fix what they screwed up. SIR was the opposite. Fast, friendly, skilled technicians who were on time and did a flawless job. The best communication I’ve had in a while, shocking in the era of zero customer service. Highly recommended.
Jorge Molina
What can I say, great communication. Excellent customer service. They showed up on time. They treated me like they cared about me and my vehicle. I would definitely work with them again if I need any glass from my car fixed or repaired.
Tyler and Kira Welch
This is the place to call for any window damages. Period. Javi was the best. super quick, really understanding and made my glass looking 100x better than before. even having to pay completely out of pocket, they gave me a great price!
Justin Leverett
With some initial problems this morning calling for an appointment they called back very promptly and set up an appointment for the next day. I also was pleased that the owner reached out to apologize for difficulty this morning in calling for an appointment. If everything goes as planned with my repair tomorrow, I will consider Sir to be a lifesaver for coming through for me when Safelite failed to be there to make my repair.
Alicia Riley
When I called my insurance company about glass replacement, they referred me to a national chain. I wanted to use a company that Subaru recommended for better quality and service so I called the local dealership. Sir Glass actually works onsite with them. I talked to Sean and he was super helpful and friendly. Price was way more competitive than the national chain. It was easy to schedule with Sir Glass and they even came to my workplace. Matt replaced the windshield and he was great as well. I'm very impressed with the email and text notifications. They were on time and quick to replace the windshield. And customer service is superb! I definitely recommend Sir Glass and would use again as needed. Thank you guys for being great!
Craig and Barb c
SIR Auto Glass was great in working with our insurance company, setting up our appointment and communicating with us. Chase provide exemplary service and professionalism when installing our windshield.
They go above and beyond what seems to be normative for their industry. We recommend them to our family and friends, and we will utilize them again.
Rick Berry
These guys are great! Honest, friendly and effective. They warned me that the repair might not work and the windshield might have to be replaced. I thought for sure they were just prepping me for the upsell. So when he approached a little later I thought "here it comes". I was wrong. Repair was successful. Great job! And a company that is trustworthy.
Aria Mason
I got my windshield replaced by Sir Auto Glass. Their getting-a-quote process was more thorough than their competitors which meant they could find the best option for me at the best price. They were quick to contact me and respond to any questions I had. The individual who actually did the replacement was very kind, efficient and was pleasant to work with. I would recommend anyone to work with Sir Glass.
Jered Pound
Chase was a little ray of sunshine. Prompt service and went above and beyond getting the glass pieces out of the cup holders and sprayed the car with some delicious new car scent. Enjoyed my business, would highly recommend using them.
Haley Terrazas
SIR auto glass was professional and prompt and super accommodating. From the first initial phone call to scheduling and job itself I super impressed by the ease and professionalism from
Start to finish. Chase was great coming to my residence to fix everything, super helpful and friendly. If ever needed I will most definitely use again. Thank you!
Kate Pritchard
Amazing staff great sense of humor on time professional respectful of my child sleeping. Extremely while mattered outgoing. I will definitely use them again. They were so prompt and within 24 hours everything was fixed. A very short appointment time window.
Rus Lander
To replace the windshield on my Volkswagen CC Luxury I turned to SIR GLASS LLC and my choice was successful. They gave me a good discount, and did everything to a high standard, despite the fact that they had to come to me twice because of my mistake. These guys are professionals!
There was the most reasonable combination here: price-quality.
Recommend!
Zak Hoffelt
Perfect experience. Called Tuesday to have my windshield replaced. Was given an appointment the next day. Got a call Wednesday morning asking if they could come early, which worked out great. Showed up at my driveway 5 minutes later, work done and paid for 40 minutes later. Highly recommend. I can’t overstate how nice it was to not have to sit and wait all day for someone to show up in a 3 hour window. And coming to me to do it was so convenient. Thank you Sir Auto Glass!
Danielle Tebon
Highly recommended by Toyota dealership, so I called them with my cracked windshield. Super efficient in setting up an appointment and organizing the type of glass I wanted with my insurance company. Sean was friendly and his associate who came out to our house was professional and was able to get the job done relatively fast.
Brian Bardeloza
Great experience with Sir Autoglass considering the smoke and COVID precautions at this time. They were very good at communicating, even a lot of the original plans had changed throughout. Also, out of all the windshield repair places I've called, they were the only ones that coudl fix the windshield for my Toyota Tacoma with the sensor.
Swift service and contactless. I called on Friday, they got me in for an appt the Tuesday after Labor Day. Highly recommend them for windshield replacement!
Susan Ziegler
Starting with Sean my shattered windshield couldn't have gone more smoothly. Have never dealt with this before and a very busy work schedule, Sean and his team put my ease to rest. They were so friendly, communicated very effectively with me what was going to happen and when. I rarely have had an experience when a business was prompt and this professional. Thank you so much for fixing my windshield, dealing with the insurance end of it and being friendly folks along the way!
Barbara Baleilevuka
Everyone I spoke with was professional and polite. Explained process well. Contacted my insurance agent , enabled me to participate in this call. Waived my deductible.The service man was excellent. Polite, knowledgable, polite and efficient. Came to my workplace
SIR Auto glass made this so smooth and easy.
The lead maintenance man at the Facility where I am was.impressed and asked for the contacted the service man for their contact information
Will gladly use them again!
Janet Ridgley
The installer was right on time even though it was a rural Area. The shattered windshield was out and we were able to view any internal damage. Luckily there was none . Her did the Subaru Outback eyesight calibration and he was done! Same Brand of windshield ! I was so grateful! He was so hard working!! Great guy.
Carlos Camarena
I think this is the 3rd winter season I've hired the Sir Glass team. The service has always been seamless and quick. I super appreciate that they handle pretty much the entire claims/insurance process because they know exactly who to talk to. Scheduling is always easy, they had a team member out to our house next day. Would always highly recommend Sir Auto Glass!
Kelsey Thomas
This team was fantastic to work with! Sir Auto was flexible with my work schedule, even when it kept changing last minute. The prices were lower than competition and the customer service was incredible. I appreciate that they were able to come to my work for the repair. Thank you so much Sir Auto! I will definitely use in the future and highly recommend!
Christa Fox
The technician who came out was extremely friendly, helpful, out going, and skilled. It was a reasonably priced and replaced quickly. I was calling around to price match and explained Safelite told he a cheaper price but had to take it to their shop and Sir Auto Glass informed me of an online coupon and came.to my house. They arrived an hour early and walked me thru the installation process once finished. I highly recommend them
Nikki Chapman
This is not my lucky year with windows on my car, so this is my second replacement of a window. Progressive prefers to use Safelite, but their reviews in PDX are not great, and they’re booked out three weeks anyway. Sir Auto Glass was able to get to me in three days and came to my house. Done in 45 minutes, always professional and courteous. The glass is great and the job is well done. Will always use from now on!
Alisa Hauser
Excellent service, as well as the best quote out of the three that I obtained prior to going with Sir Auto glass. The technician arrived during the specified window and replaced the windshield in our driveway. Been driving it for a few days and the windshield is doing its job! Hopefully no more cracks in the future but if there are, I would call Sir again as well as recommended to friends.
noel del rio
Sir Glass catered for my request for OEM glass replacement. Something most glass replacement company don't even bother to entertain or discuss. The installer is very professional. Five -star for customer service
A. Mendiola
Needed a door window replaced after a break in. SIR Auto Glass responded quickly to my request as was able to come out before anyone else could. Came on time to my work and did a quality job with my repair. Would recommend to all.
Linda Cahan
I had an excellent experience today when I had my windshield replaced by Matt from Sir Glass! Communications were clear - the owner worked directly with my insurance company, making it smooth and easy to get this done. Matt did a great job - he showed up right on time, was pleasant, smart, helpful, professional and efficient. There was no way this experience could have been better - unless it was for free :-). I highly recommend Sir Glass LLC!!
Karen Midkiff Ede
I would definitely recommend and go to this company again. The only issue I had was that my first scheduled day had to be rescheduled due to shortness of staff and I wasn't informed correctly. Things happen when people are ill so it didnt bother me. My windshield looks great.
Ryan Trapp
I had my car broken into several days ago, with the thief smashing open my passenger side window of my car at my apartment complex and stealing a work bag. I called around to a half dozen places, and nobody could see me for a week or more. Finally, I came across this company and was set up for a replacement only two days later and quoted nearly $80-100 less than every other place (that had no availability). Everything was smooth and I loved that there was communication throughout. Two replacement people came out to me and my window was replaced in less than 30 mins and the glass in my car was vacuumed out. I can’t recommend this company enough. Thank you.
Tamera McClure
They have the best price in town and great service! The installer (Dylan) was highly professional and knowledgeable. He had our entire windshield replaced in less than 40 minutes. We definitely felt well taken care of and are very happy with the result. We highly recommend Sir Glass!
Tom's Thrifty Life
Edit; window was not installed properly the first time and leaked, 2 inconvenient appointments later it was reinstalled properly. Original review: Arrived on time and ready to work. Took close to an hour to replace the window. I waited in my apartment while it was being replaced and received a call when it was finished. They should provide workers with some sort of credit swipe device so I don't have to announce my card number out loud. Others than that maybe a more specific time frame to go on. Great service overall thank you
Kristi Kake
This place was very easy to work with! I was impressed with the quick service, they came to my house to replace my broken window. The price was good and I called around too. Shawn was super helpful and very communicative and Kyler was professional and did a great job. Window worked great after and all the glass shards were gone after. I’ll go with them again if, God forbid, I need it again.
Brock paladin
The owner, Shaun, was friendly and personable from the very first hello. It did not feel like "big business", which I liked. The technician that came out was also very friendly. We chatted the whole time, and he was at ease with me watching. My windshield was replaced due to a leak. There were downpours the next two days. No problems! What a relief!
Angela Kemling
Top-notch work by a friendly, knowledgeable gentleman who fixed the windshield in my driveway with a next-day appointment. I recommend this company to anyone who wants to get a car glass in right, & right now.
Vicki Stevens
My new Toyota Tundra truck got a giant chip in i the front windshield when I was going down the road to Spokane, WA. I'd had it maybe a month. I called Toyota in a panic they suggested Sir Glass because that's who they use. I called them and they got on it right away, which included checking with my insurance for coverage deductible etc. Sir Glass was out the next day and replaced it in my driveway!! Right before the ice storm & snow in Feb came, thank God! I haven't had a problem since it was pretty amazing! I've never seen the windshield get replaced before I was impressed with Jeff who came all the tools are on the truck he worked diligently and had to reset all the sensors because they know what they're doing! I highly recommend Sir Auto Glass😁
Dane wheeler
Someone broke into my car. I was getting quotes that it would take a week or two to replace the window. SIR was able to do it the next day. My window was not in any warehouse in the area and they were either going to have to wait a week or so as well. Or maybe they could get one from a dealership for a significantly higher price. They found one warehouse that did have my window and we had it repaired the next day at a great price and with very friendly staff.
Angela M.
I absolutely recommend this company. They made everything so easy after my car was vandalized on a Saturday night. Sir Auto Glass responded to me by text on a Sunday and followed up by phone the next day. Where other glass companies were quoting me up to 9 days to find the glass and $350 to install, Sir Auto Glass was able to replace my window in only 5 days for considerably less. They will be my first call if I ever need to replace a car window again.
Roshan Gurung
What a quick service I got with sir auto glass! Quality repair, quick service, happy customer!
Tech Dennis showed up very professionally and get my rear window fixed with in an hour!
I called the office at 8 am and my window was fixed by 2pm! I was very lucky as well.
Thanks to Dennis, and all office persons.
Chris Perry
Convenient service at my home for a broken car window. Tech was communicative and super friendly. He even offered to vacuum up the broken glass! SIR definitely exceeded my expectations and I'd happily recommend them to anyone in need of auto glass repair. I hope I never need to work with them again, but if I do, I know who to call!
Jeremy Liu
After calling a national chain to get my windshield replaced and told it would be 6-8 weeks for an appointment, I called Sir Glass. Shane answered after 5pm on the 3rd ring. He was very professional and courteous. While I was on the line he conference called my insurance to process the claim.
He arranged for technician Matt to come to my workplace the next day. Matt was on time, courteous, and professional. He shared it would take about 90- minutes to replace the windshield. He completed the work on time and cleaned/sanitized the front seats of the car to reduce any potential exposure to Covid-19.
They took my deductible payment via credit card after the work was completed and receipt emailed to me. I had an exceedingly positive experience and highly recommend Sir Auto Glass.
Phil Huynh
I got my windshield replaced by SIR glass they were quick and efficient with the replacement. However, in the replacement I noticed that my windshield wiper caps were missing. And my map light console is not fully “snapped in” to my headliner I still have not gotten anyone out to take care of my windshield wiper caps after reaching out to them over 24 hours ago. I called into the number provided in my invoice and they said someone would reach out to me on Sunday (3/14). This morning (3/15) I received a text message giving me a name of someone who was supposed to reach out to me, but the end of the business day came and still no one called. There has been no decent follow up. I didn’t want it to come to this but it didn’t seem like they valued my time in being able to take care of my issues after the service.
Update: Shaun the owner reached out and we should have a technician out to do the repair come Wednesday 3/17.
Erin Chipps
So quick & easy to make an appointment that worked for me, and they even called my insurance to coordinate getting the claim set up! Evan arrived early & completed the work quickly, and was very personable. The glass looks great, & I’m stoked on their lifetime warranty on workmanship in case of leaks!
Souksavanh Phothisane
My insurance originally set me up to go to another glass co. To do the repair and was a week out. My deductible was going to be $500. So i called Sir Auto and talked with someone and he was able to help get the price to $350 for my deductible and was able to schedule a appointment the next day.
Anna Martinez
Came back same day after they had to stop working because of rain, very flexible, quick and friendly.
Adam Goode
My experience working with SIR Auto Glass was nothing short of spectacular. They are fast, responsive, personable, and really know what they are doing. Shaun (the owner of the shop), worked with me from quote request, to dealing with insurance, all the way up to windshield replacement.
Not having had to replace a windshield before, I wasn’t sure what to expect, what to do, or how to navigate the process with my insurance. Shaun (the owner), was incredibly helpful and knowledgeable. He even personally called my insurance agency several times on my behalf, to make sure everything was going smoothly, and the agency had everything they needed to execute the claim.
Once we had the claim ready (on a Friday), Shaun sent out a technician to replace my windshield the following Monday. They give you a 2 hour window, and the driver texts you about 30 minutes before they arrive so you don’t need to wait at your window for 2 hours, waiting and watching. The whole replacement only took about 30 minutes, they took my payment for deductible right there, and it was over!
I can’t overstate how relieved and overjoyed I am that I chose SIR Auto Glass as the shop to replace my windshield. You won’t find a better shop in town!
Martin Wolf
I needed a new windshield for my Toyota Sienna van. The SIR website let me upload all the information. I received a call back within 20 minutes and spoke to a rep who gave me pricing on both aftermarket and genuine Toyota parts. I scheduled to have them come out the very next day to install aftermarket glass. The technician arrived at my home exactly when promised and was very courteous and professional. The removal/installation took only about an hour. The installation looks great, and they have a lifetime warranty against leaks. I was especially impressed that the aftermarket glass had the exact same tinting and stencilling as the factory glass, and even included the de-icing function. (Heated area under the wiper blades) An exact match to the Factory glass! (Without the Toyota logo)
Daniel M. Potter
Great experience all around! Called at 4:30pm on a Thursday to schedule a windshield replacement, and the tech was out at 9:30am the next morning to replace it! Scheduling was easy and the person on the phone was very friendly. The tech was super nice and very efficient in his work. I 100% recommend SIR Auto Glass for your auto glass needs.
Mark Fuller
I've used Sir Glass twice now. I had a windshield replaced last year on my Tundra. They did such a great job, I called them this week for a chip repair on our Highlander, and they also did a fantastic job. Shaun went out of his way to get the job done on short notice. Excellent service and value, I would highly recommend them!
Jennifer Brooks
Despite the somewhat unconventional method of communication (text, which was actually more convenient for me), Shaun and José at SIR Auto Glass took good care of me and my vehicle. The technician, José, showed up in the designated time frame and was professional and thorough in replacing my windshield, took about 45 minutes. The installation is clean, I received clear aftercare instructions, and I was able to pay easily from the comfort of my own home. Will consider them in the future for other repairs. Thank you!
Kara Lassan
I had the pleasure of speaking to Shaun who helped with my insurance claim and he even gave me a HUGE discount on my insurance deductible. Shaun was very knowledgeable and kind. Evan came out the next day to replace my windshield. The install was quick and he did an amazing job. I have had no problems so far! Thank you so much!!
Macy Monroe
These guys are the best!! Shawn (Shaun)sp? Is so awesome, he went out of his way to help us get the windshield and get us scheduled the next day! In time for a long trip home. He was able to get us a couple of small discounts that helped get the price down. Since we had to pay cash. Every little bit helps! Other places were twice the price and a week or so out. Not to mention I called at the end of the day and he was extremely patient with me and made sure we got the correct windshield. He called the dealership to insure there were no mistakes. I wish these guys were in my town, as I would definitely use them again!! You can't beat the price or the professionalism. It's been a long time since I've had any company go above and beyond to help out!! I definitely recommend!!!
jannet manzanares
I hope to not need them again but so glad I found them! After calling all of Portland, I found these guys had the best prices AND they drive to you! Dude who came was very friendly, got the job done AND vacuumed within the hour!
HOLLY JOHNSON
My truck ,Dixie Jolene, was a Smash and Grab victim . I received next day window replacement at my place of work. Great job, good price and friendly service. I would definitely recommend Sir Auto Glass. Thanks again and much appreciated
Maikakeaalii
I called 4 different companies inquiring prices to have my windshield replace. They were the most accurate in pricing and were upfront about cost and time frame. The were very professional and timely with their service. Would definitely recommend them as an honest place of business and professionalism.
Angela flemming
Javier was extremely polite & professional. This was my very first insurance claim . He made a bad situation not so bad . I really appreciate it you guys working with me Because my location kept changing
Alice Nelson
They were quick and easy to schedule, and made the process super easy by coming to me. Other places were offering appointments at least a week later at the earliest, so I'm happy I reached out to them to schedule so my car window got fixed fast.
Dennis Hodge
SIR was easy to work with. They were able to coordinate getting our claim processed and kept us informed and updated on the day of the replacement. Great experience. Jose our installer was friendly and amenable when we had to delay him a bit.
Brandon Matthews
They handled everything, came to my work got me fixed up in no time. I filed my claim then sir glass tried to contact me what seemed to be an hour later but I didn't get back till the next day. They came out the following day and replaced my windshield exactly in the timing they said they would. Matt was quick in his work glass centered perfectly and he explained the follow up with me. Would definitely do business with sir glass again in the future if needed.
Anita Barry
After my experience with these guys, I'm not sure why anyone would bother to call anyone else. I called them late one afternoon and my windshield was replaced by noon the next day. There was a slight delay in the arrival time, but I was sent texts that kept me updated. The technicians worked quickly and efficiently. I think the entire process took somewhere between 60-90 minutes.
I wish all my service calls were this painless!
Kirsten Kopkie
My car was broken into and the passenger side window was smashed in. Many of the other glass companies were booked out over a month and I couldn't wait that long for a new window. I called SIR auto glass and they were able to set an appointment up for me the very next day. They came to me, fixed my window, and vacuumed up the broken glass. I highly recommend this company.
troy arrington
The technician was very professional and knew what he was doing. After I explained the rear window was broken when a city of Lockhart tree fell on it during some bad weather. He dry fitted the window and marked the high and low spots and used his glue to spread it to cover the areas of highs and lows
Bottom line the technician was awesome and he did an awesome job my challenger has glass again
Nancy Smith
The technician showed up on time in a very professional-looking van clearly marked with the company name. He worked quickly and efficiently to replace the windshield and even had the foresight to remove and replace my inspection and toll stickers.
Natalie Sifri
My windshield cracked twice in the last month.... rocks are the worst, I called them up and filled out their online form and was called the next morning. Shaun was able to make me an appt to come to my house and replace it, I ended up having to to work and they were willing to come to my job and replace it there while I worked! The technician chase came on time was very professional and quick!! They even took care of half of my deductible!! Thank you!!
Nancy Utterson
The Young Man who showed was Professional and Respectful. He went straight to work. He ran into a snafu, he called the office, explained to us his situation. He was gone small amount of time, went back to work. He finished by completing a beautiful job. Thank you as a company for getting me in next day, fixing the snafu, and making me feel important. GREAT EXPERIENCE all the way around.
Eric Little
Their tech came out and replaced the window in my car. The guy knew what he was doing, he was friendly, and the price was one of the best in town. I'm not looking forward to another smashed window, but I can't imagine I'll go anywhere else for a replacement, if it ever happens again.
B Cornelius
Highly recommend SirAuto Glass!!! I had a small chip on my windshield that decided to spiderweb out with three major points. Given the winter time frame, the windshield had to be replaced due to safety. Sean, the owner, told me that I could use my car insurance and that my insurance would not increase. He was right! I verified with my insurance company. Had he not told me, I would have paid a lot. Now for the install...Jeff did it. He was quick, professional, very courteous.
Piper Mack
This was an easy quick service, and one of the lowest prices around! I needed one of my side windows replaced and it was such an easy process! Was confused/shocked to see that the tech left a razor blade on the roof of my car (probably used it to try and remove tape residue from where the window was covered) and that was really unsafe. But accidents happen. Besides that though I’m pleased with everything!
Billy Wheeler
Sir Glass made the process of getting a new windshield installed simple. They called my insurance company for me and checked my deductible while i was at work and had an appointment scheduled the next day within 10 min. They were friendly and even if I had paid out of pocket it was the best price for quality that I could find.
Highly recommended
boomersooner 1904 Bateman
As opposed to Action Auto Glass reccomended by the Lexus store that was seemingly indifferent.
These guys showed up on time. They were personable and professional. Very knowledgeable and a joy to interact with. I HIGHLY recommend this business...
hannah stobie
Cody was awesome! Very professional. Answered all my questions. They didn't have the original windshield that was already on my car. I found out my original wasn't really the right one for my car. So I went with the one they already had. I did have to wait 30 minutes before driving, but worth it.
Chris Ugelstad
Wouldn't even quote me a price or tell me if I could be served today without my ph # and last name! However, after posting this earlier, the owner contacted me and apologized for the manner in which his staff handled my inquiry. He has paid for my windshield replacement with someone else because he does care how you are treated, whether you do business with him or not. (Note, they record the calls. Don't try scamming!) How people respond to situations like this defines them. Well done sir! While I cannot tell you what the place looks like or how their work rates, I can tell you that you will be satisfied by the way they handled this!
Aaron Swor
Top notch work! My window got busted through on my Subaru and Sir Glass was able to get me in same day. They were on-time, professional, and efficient. They even took a little time to fix my window button which was previously not working. Highly recommend!
Marti Moody
Spoke with Sean shortly after getting a rock chip in our windshield. Within a half hour, a very nice gentleman named Kevin met us and fixed it. He did a great job. He was very polite, thorough And professional. We would recommend this company to others.
Holly Lake
There's honestly not much that I can say that hasn't been said about this company. The reviews are spot on! I was going to use SafeLite since I've used them before, but decided to do more searching and Sir Auto was the best option; I was not let down! Took the burden and stress of having a smashed in window and quickly turned that around. Many thanks to the Sir Auto team, y'all are great!
Chris Olds
Sir Glass was our knight in shining armor! My girlfriend needed her windshield replaced, but timing was tough with our work schedule.
I called at 10:30 AM, and they got the parts, came to our place, did the work while we got ready, and were done just after 1 PM.
The man who helped us was very friendly and helpful.
It was a great experience at a very competitive price. I would recommend Sir Glass to anyone i know in need of their brand of assistance!
Amber Haney
They were very nice, professional, and kept in constant contact during the scheduling process. The installer was quick and efficiently! Would definitely recommend them.
Mikah Barnett
Shawn was responsive and helpful and myimy Jose was great and even caught the fact that I had requested the wrong windshield the first time he came out. The fact he checked and caught it before he started work saved me paying for a windshield I asked for but didn't need! Came back this morning with the right part, clean fast efficient install in my driveway and cleaned up as he worked. Won't be looking elsewhere in the future when we need auto glass again!
Joshua Vanderpool
They matched the price of another quote I got, and they did it in my driveway! I had Frank as a technician, and he was honest, caring, and friendly! Even pointed out an issue with the windshield wipers I wasn't aware of. And Shaun was easy to work with!
Marie Woodson
Very pleasant, professional installer. Sir Glass matched another businesses price and provided service at my home rather than spending half a day at a shop. Answered all my questions. He arrived quite a bit earlier than the time frame I was advised of and I wasn't ready but no harm, no foul. Would recommend Sir Glass.
Robert K
SIR Auto Glass showed up exactly when they estimated they would show up. Eden, I think that’s his name, very simply removed the front windshield, disconnecting the mirror and the windshield wipers and the surrounding trim; prepared the new windshield and after beading a sealant surrounding the window edge placed a new windshield in its position and tapped it into place. He finished the job by cleaning everything surrounding the window including my dashboard. Approximately two hours later Matt showed up and calibrated the Eyesight device in my Subaru with a specific bizarre contraption located a very precise distance from the front of the car and in height and proceeded to adjust all requirements with the benefit of several computer devices. My understanding is that I can get my car washed in the next three days; and I am so happy that SIR Auto Glass provided such a fantastic convenient and professional service.
Gaelan Andrade
Matt (and whole team) was prompt, knocked out the job and recalibration quicker than expected. Leading up to repair day, changes in scheduling occurred which they were responsive about the entire customer journey. No surprises, solid experience, happy customer
Alice Hartner
My car was vandalized on a Saturday night. I was able to get an appointment with SIR Auto Glass in just two days. The technician did a beautiful job replacing the shattered window. He vacuumwd all the broken glass and restored my car to its previous condition.
Marguex Hunter
Prompt, friendly and professional - the folks at Sir Glass sure know their stuff. I was able to get an appointment scheduled less than 24 after after I reported my problem to their easy-to-use contact form. I would absolutely recommend them and will use their services again for any auto glass repairs I might be unlucky enough to require in future.
Tiffani Trimble
I've used Sir Auto Glass twice now and each time the staff from start to finish has been very professional and helpful. They are on time and worked with my location and schedule. Highly recommend this company and will not use anyone else.
Keith Gosnell
At my initial service call SIR replaced the windshield of my Prius. The tech was punctual, efficient, friendly and detail oriented. A year and a half later the front footwells started filling with water, and I suspected a leak. Chad came the next day, discovered and dealt with the problem (unrelated to the windshield or their work on it!) and went on his way without charge. It’s rare indeed to find folks willing to stand behind their work, let alone help solve problems not of their making. Highly recommended!
Bianca Plowman
The man who replaced my windshield was very nice! He answered all questions I had in depth. The experience was quick and hassle free. I will definitely be recommending this service to my friends and family!
zenick Inthalaksa
Had our car broken into and window smashed in, called around the same day and got quotes and they were accommodating to a better price than competitors price and time and drove out to me the very next day to fix my window. Highly recommended and professional detail! Will definitely use again for the future.
Tasha Hufschmid
They were absolutely wonderful! Called me quick with the quote, far less than competitors Came to my work and had it replaced within 30 minutes. Extremely nice gentlemen helped out and gave clear instructions. Highly recommend their services!
Carter Fisk
My Mazda CX-5's windshield got hit by a pebble while driving on the highway. I had no idea that windshield replacing had gotten so complicated but the guys at Sir Auto Glass walked me through the process and even got on the phone with my insurance company to help me file my claim.
They came right on time to my house and replaced the windshield and recalibrated it. Everything works great and their price blew the rest of the competition out of the water. Also they used an on brand windshield which is a bigger deal now that windshields have all sort of safety detection devices.
These guys are good and they have a division in Austin, TX which is where I used them.
Bill Clare
These folks were on time and did a great job , friendly and professional. I called three other places that would never return my calls. I will continue to let Sir Glass take care of my vehicles. +++++AAAAA+++++
Kate Koecher
Someone broke into my car and shattered my back window, late one night. By 3 pm the next day my window was taken care of. I filled out the form online for a quote and was called maybe 30 minutes after. Everyone I spoke with was extremely friendly and had exceptional customer service. I had no idea what to expect but I only assumed the whole process would be a huge pain, but these guys made it so easy and painLESS. I was quoted more than 100 dollars less than the other places I called! I was shocked and immediately accepted the offer. They came to ME and my window was fixed and I was on my way to work within 3 hours of the phone call.
HIGHLY. recommend.
Jennifer Zglobicki
Shaun was great to work with in setting up my appointment and look over working with my insurance company. I’m so happy to have my windshield done by him with an OEM Subaru windshield vs the aftermarket one that my insurance company wanted to use! My windshield was installed and eyesight re calibrated professionally! Thanks Shaun!
Alexander Caplazi
Came out the next day to replace my windshield and passenger side window that was broken out at a trailhead. Great service and communication throughout. I highly recommend Sir Glass.
Devin McRae
Called around to multiple places to get an oem replacement for my 2020 ram. They had one of the best prices, could get it done soon, and showed up when they said they would. I couldn't move the truck at the time (long story and I told them in advance) but they were still able to get it done, and do a good job.
Rj knoles
They stayed open extra so I could go hone after work and get additional info for them to make an accurate quote. My appointment was quick and reasonable. Service tech was on time and professional. Excellent quality work. I'd recommend them to anyone.
Sarah Smith
After having my window broken, stuff stolen out of my car, and incoming rain and snow, I was stressed out. No where was able to help me immediately due to the upcoming holidays, but these guys found me an appointment next day. I’m very grateful for their kindness and quick turn around.
Tori Moore
Matt came to my work, replaced my windshield and calibrated my eyesight so quickly and perfectly, turned out great! Everyone I spoke to and worked with were very helpful and professional. I would highly recommend Sir Glass!
Rhonda Stanton
I have had some bad luck with rock chips lately, so , Shaun said I needed to
replace my windshield, and that really scared me because removing the windshield on my Mercedes I thought could done by the dealership. Talking to Shaun gave me full confidence with him and his knowledge and Technicans, he initiated a 3 way call with my Insurance Co. and got an approval, on Friday and my windshield was replaced Monday morning.
I am very impressed with Sir Glass and the whole team, my 3rd time needing to call them.
Thank you, Shaun who coordinated everything, Cameron fixed the rock chips and Frank replaces my windshield yesterday, a beautiful job and friendly, thank you, Denise follows up and makes sure you get your warranty. Thank you all of you, definitely 5 Star, rhonda E320 Mercedes Benz.
AM_YT
My Sprinter windshield looks like it just came from the factory. Evan was great. He came in time, he installed the windshield with care, and it looks really good. Don’t be shy to use SIR. I called and they were at my house next day. Quick and easy turnaround.
Mary Pat DeGroot
These guys were great. They were responsive and communicated throughout the whole process. I knew what to expect and when to expect it. The technician who arrived at my house to do the work was friendly and courteous. I recommend.
Cindy Shodin
Spoke with Shaun on the phone to schedule. Very nice and knowledgeable. Help with my insurance claim which was quick and easy! Even gave me a discount on my insurance deductible. Armon came to my house the next morning and did a fast and quick install. No problems so far! Thanks for a job well done!
Leland Rill
SIR auto glass was professional, quick and courteous. They went the extra mile to help fix my long broken side window, scheduling and rescheduling appointment when a complication arose on the first visit. Jose worked in the dark and rain to get this job done efficiently, and cheaper than what I was quoted elsewhere.
M Chan
Amazing in replacing a front windshield, and recalibration (most places I called didn't even mention it for the Rav4) The job got done the next few days on site under an hour. And contact has been well done for insurance, appointment etc.
Stephanie Cruz
Very professional people, they worked all the details out with my insurance to get me a new front windshield. They came out to me next day and did a wonderful job. Would recommend then to anyone who needs glass work and definitely use them again.
Rob Root
Had something smashed into my windshield in downtown Portland on a Monday afternoon. Since this is my only commuter car, I needed to get it fixed right away. I called around and got a hold of Sean at Sir Glass. The guys were able to come to my house, replace the glass and get it all done before dinner. Customer service was top notch; the tech was early and very professional.The glasss looks excellent. I would recomend them for sure!
J S Bailey
The technician text me 30 minutes before arriving. He got right to work when he arrived. An hour or less and he was done. I paid my deductible and he was out of here. Very professional.
Mason O'Brien
Amazing service! I spoke with Machiko (spell check) who was very personable and knowledgeable and offered to price match the lowest price I had found! We even got to share our love of dogs for a brief moment. They also offered to come to my home to fix the window so I didn’t have to drive. A repairman by the name of Evan came out and was super fast and nice as well. 100% would go there for all of my vandalized (or otherwise) car needs! Thanks y’all!
Holly Denman
Three factors are important to me when I do business. 1. Customer service. 2. Customer service 3. Customer service. Sir Auto Glass was above and beyond. My phone call was returned even though I didn't leave a message. My questions were answered via text, which I appreciated, and I never expected next day door to door service which is what I got. Matthew explained about the part that was missing from the previous installation and fixed it when he put in the new window. He arrived on time and was finished in about 45 minutes. For an accident that shouldn't have happened, I at least felt great about the result. And I also was happy to do business with veterans. These guys give me hope. Thank you.
Objective Reasoning
Fast, friendly, and very affordable service! Frank actually arrived earlier than the anticipated window ready to go! My windshield was replaced without issue in less than 45 minutes. Couldn’t be happier with the service from Sir Glass! Thank you!
James
Alfredo Belman
Did good work on my new Subaru!
Got a new wrx and my passenger side windshield wiper scratched my front windshield. The Subaru dealership called air auto glass to replace my front windshield. They couldn’t get to the car on the first day because Subaru was doing other work to my vehicle (ttp), but they communicate with me the whole time about what was happening and I wasn’t in the dark. Air auto glass got to it the next day and I liked that I got messages from air auto glass on when they started and finished. It came out really good!
John Bomhardt
Robert, our repair tech, was awesome. He answered all our questions concerning the windshield and made a great, clean replacement with everything aligned perfectly. Believe me, I can be pretty picky!
Andy Dunn
What we liked was the cost - very reasonable price, better than competitors. What we didn't like was the confused communication. We were contacted by phone and then e-mail confirming our appt (repair was taking place at the dealership). The day of the appt, we were contacted again, but this time as though the appt had yet to be scheduled. In fact the windshield was being worked on at the dealership as arranged. There was some anxiety and confusion that could have been avoided.
Abhi Wal
Excellent job of replacing the broken glass window. My car was broken into and I wanted to have the window replaced the same day at my place. I was happy with the replacement glass. I had some issues regarding the cleaning of the car post job, which I have discussed with the owner Sean. Will edit the review one final time after my issues are taken care of.
Patricia Wall
Appreciated friendly service and the repairman calling when he was on his way. He was efficient, cheerful and not only replaced my shattered window, but vacuumed up all the glass. A big, positive thank you!
Jayce Wolford
So somebody broke into my car to steal my phone a couple of nights ago. My wife calls me to tell me that she has a repair company coming out. Frank and Chase were not what I expected. They were friendly on time and courteous. They answered all of my wife's questions while they worked. And didn't make her feel like she was a bother. On top of that they had my car ready to go by the time I needed it for work. Thanks a million to the thank you sir auto glass team
David Jewel
I am pleased to add my voice to the chorus that sing the praises of SIR Auto Glass.
Matt was our service person today, after my initial conversation with Shaun yesterday.
Matt was attentive, courteous, and ready to explain the elements of quality work. Shaun had taken all the infovthe prior afternoon, and was patient while I determined that this was going to cost less than my deductible. He got me lined up for the replacement within 24 hours.
It's a bummer to be stoned on the highway, (no, not that kind of stone- this was a small stone thrown my way by a big truck!). But it is pretty cool to have SIR replace the frown of a cracked windshield with a smile that came from knowing that there are good people in our town doing quality work.
Peace, my friends.
Janna Rew
My windshield was not put in correctly with another company. I had them come out twice and did not realize it was not correct. When SIR Glass came. They showed my husband where the problem was and put in a new windshield and it is great. They were wonderful.
Donte Stoves
Call in to get two driver front and rear side windows fix and got a quite less than 5 mins and service less than 3 hour, talk about fast services on windows repairs and replacement SIR Auto Glass LLC is on my 1st call list for auto window services.
PS only 4 star due to the clean up not from the employee but just from my windows fragment scattered around the driver and back seat.
Once again thank you for the great fast service on fixing my windows on a rainy week.
Craig Flood
Sir Auto Glass repaired my front windshield a few years ago and it was a great experience. Just this last month I had a seal around my window come off and I called they company and they came right out and fixed the problem. They not only fixed it but replaced the whole windshield to get it done at no charge. They have great customer service and it was awesome to have them fix my problem so fast.
Raina Eshleman
The whole team at SIR Glass is top notch. I have had multiple windshields replaced recently, and they have been amazing. Fast appointment scheduling, quality work, and they even handle the insurance claim. This is the only place I'll go for auto glass service. A+
Shanna Claflin
Technician was friendly and professional. Took the time to go over everything he did, even let me know the place I used before cut corners and he corrected as much of it as he could. My boyfriend ended up having them come out the next day to fix his windshield as well. Would definitely use again.
Julian Grimm
We got our windshield replaced same day. Came to our home. Very helpful in calling our insurance agent to see about deductible, Etc. Very nice to work with. Great experience. Good price.
Arlene Jackson
Matt- he was An awesome technician . He explained everything and worked in a timely manner. Showed me what was done and explained details. The timing between scheduling and getting him out to do the job was all so quick .. I was priced matched and still exceptional customer service . They came to my job and fixed everything !
LaTiNu TI
I SAVE $100.00 of my deductible. They took good care of my car. Dealer Recommended for Calibration and Replacement windshields. Excellent service
Katurah Soulé
Scheduling a service was so easy! They were able to come to my workplace so I could get my window fixed right away without taking time off from work. The repair was great and very convenient.
Ryan DeClerck
Technition was very friendly and professional. Service only took about a half hour. I wish he would have taken a little more time getting out the old because there was a little knife damage to the dashboard in a couple spots. Maybe could have vacuumed or wiped down the dashboard because i could see small chards of glass. Overall still a good experience and would recommend.
Jordan Pastoor
Litterally the best experience in my life. They went ABOVE AND BEYOND TO HELP. Big shout out to Jose. He is an amazing person and extremely skilled worker thank you 💙 …
Jake Ringold
These guys are excellent. Very responsive and professional. Quality work, technician was great. The type of quality service that is hard to find these days.
Sheilah Almhjell
My glass replacement was easy to schedule, getting authorization through my insurance was also convenient when they made the call for me and to boot they came to my work and replaced it and I didn’t have to even meet them! I just left the keys at the front desk and they came in got the keys and brought them back. I’d use these friendly and professional folks anytime and every time.
cervelodrew
Super painless setting up the appointment. Shawn was willing to go to my wife’s work and take care of it without her having to go out of her way, but it ended up being we were having repair work already done on the car that he would just go to the repair center and do it at the same time. Again didn’t have to go out of our way. Solid job, looks beautiful and super easy to schedule.
Dakota White
Overall appreciate their service. Got my windshield replaced while I was at work last week which was nice. After the installation I noticed there was a bunch of residue and what appeared to be scratch marks on the roof of my car. Fast forward to now I notice the residue and scratch marks are still there after 2 car washes. My car is my everything and am disappointed to the damage of the paint. However mostly minor, I'm still a little upset.
Steve H
From the first call to the finish of install of my windshield everyone at SIR Glass were great to work with, Arman who installed the glass was fast and a pleasure to work with and talk too. If you need glass repair on your vehicle call them you wont be disappointed, if you are its probably you. :)
Jessi Frothingham
We called several repair shops, but this one stood out for how quickly they scheduled us and their outstanding professionalism. They replaced our windshield in less than 45 minutes, right in our own driveway! Call them!
Robin Leung
SIR Glass was really easy to work with! they drove out to me and took care of my windshield replacement in the parking lot of my job, even though I couldn't come out. Professional, communicative, and efficient! I'll be back if I need more glass repair. Thanks!
Umut Matkap
Somebody broke in my car last night. Broke my front door window ( passenger side) Checked couple places to fix it. Called 6 window repair companies. And I glad I found Sirglass .Got the best deal and service. Super nice staff( Evan). Fixed my front door window in 30 minutes. Cleaned the all glass pieces in the car.
I appreciate for their nice&fast work.
Thanks a lot.
curtis Helm
Sir Glass did a great job! They communicated well, showed up when scheduled and the installer was friendly, neat and extremely efficient, here and gone in less than an hour.
Davy Jones
Repair person met me on site at my workplace and had a passenger window repaired in about an hour. Very friendly and professional. They were able to quickly find a part for a new vehicle that others had said would be hard to locate. Worked well with my insurance company (State Farm).
Almaquio Cardenas
Faster than safelite, and cheaper too.
I'd highly recommend them. Called on a tuesday got the quote, got the glass shipped from a different city,, and installed by Friday morning.
Couldn't have been easier.
L.S D.A
Window technician was respectful & friendly . The quality of work was real good . I would recommend people anytime really friendly. I'll be using their work in future no doubt bout that. Mahalo sir Glass crew good job braddahz 🤙🤙 …
Zachary Schultz
Quick, efficient windshield replacement. Helped with costs as well to save me a little bit of money. Only complaint was that the service person did not wear a mask when conversing with me. Otherwise great service.
Sarah O'Hara
Shaun was a pleasure to communicate with. I sent many inquiries out to get my windshield fixed and he reached out immediately. I discovered that after 4 rock chips the windshield replacement is covered under insurance. I had 10 rock chips. The technician, Matt, came to my work and replaced it in about an hour and a half. By the time I got off of work my windshield was good as new!I definitely recomend this company!
apoua tautunuafatasi
Jeff was so friendly and was so fast at doing his job. He did a great job fixing my front passenger window. And i really love their service the price was affordable. I would recommend sir auto class in the future
Gabriel Law
The service took a half hour for my 1991 740 Volvo. It took a day to get the windshield part. The staff was personable and warm and friendly. I would like to nominate whoever was dispatched for employee of the month of the month or year. Also this guy deserves a raise and a bonus.
Nancy Lombardo
Very pleased with SIR. They replaced my windshield in about 30 minutes. They came to me which was great. I shopped around and glad I found them. Shaun was awesome. Would recommend for sure.
Natalie Cahill
These guys were great! I called at 6:00pm on a Tuesday evening hoping to get a broken rear windshield fixed before leaving town the next day. The window was being installed by noon on Wednesday, finished by 1:00pm, and we were on the road by 2:00pm as previously scheduled, to head off for vacation. Everyone was very nice and helpful, from the first person I spoke to on the phone (Sean), to the guy who came out to do the work (John). The installation of the window was great and our road trip went off without a hitch. I highly recommend Sir Glass!
Caren Seal
Shaun and his team were knowledgeable, helpful, quick to schedule, and dealt with my insurance directly. They arrived promptly and had excellent communication!
Lisa Tseko
They were very friendly, courteous and professional. Very convenient that they came straight to our home to replace our windshield! So much easier than dropping off our vehicle and get a loaner car!
Abcd Dcba
I was notified Robert would be here in 17 minutes, I set my timer and when it went off my wife said,"there here" I was shocked.Noone is ever on time where I live,my house is hard to find.Robert was very friendly, professional and did an amazing job.I highly recommend this place,Robert knows how to treat people with actual heartfelt kindness,not just being polite, you can tell he cares.Very reasonable prices also.Thank you again kind SIR ROBERT...
Kailey Falcon
Sir Glass replaced my windshield at my house less than 24 hours after I called and requested an appointment. They price matched the lowest offer from another shop and I didn't have leave the house or go to a shop for a windshield replacement. 10/10 would go with Sir Glass again if needed.
Mychael Keeler
The guys were great. They were fast but efficient and products are of great quality. Would recommend to anyone needing damaged windshield replaced.
Mike Salvey
Service tech was not only on time, but EARLY! It took just over an hour from the time he arrived, to the time I paid. Very professional, and in the current time of Covid, all safety precautions were taken and very much appreciated. Would definitely recommend this company!
Cyclonic
Absolutely stellar! They were quick, efficient, inexpensive and they did a fantastic, quality job on my 2018 Subaru WRX. Their text notifications were spot on and it seemed very professional. It could not have gone better. Thanks guys!
Jill Lawson
Javi did the windshield for me and was courtesy professional and swift . I will recommend this company to all my friends and if needed I will call them again
Michael Bolyard
These guys were great from the start, from the first call through to the finished product. I would absolutely recommend them for your auto glass needs. They made it effortless and came to my house to complete the work. Thank you Sir Auto Glass!
Scott N
I got a small crack in my windshield that steadily grew over a few months. Years ago, I'd had a windshield replaced by a very well-known national company, and the glass was simply inferior (lots of distortion at the edges). As a result, I wanted to go the OEM route this time, even if I had to pay more. When I went to a Subaru dealership, I was told they didn't do glass, but the service rep gave me a flyer for Sir Glass, saying they were his recommended shop.
A quick call provided me with some education about different brands/lines of glass, and at the end, I was confident enough to schedule an appointment. John showed up at my place on time and graciously answered the rest of my questions, even letting me watch the process and giving the history of the company and his experience in the industry. Everything was completed in the quoted time, and the cost was low enough that it didn't even hit my insurance deductible. All the job info was emailed to me, and payment was taken right there via mobile device.
I'm happy to report I have not noticed any change in distortion or road noise from the original glass; it's literally good as new. When combined with the skill I saw during the job, the result is I will not hesitate to recommend this company to anyone I know looking for vehicle glass work.
Jonny Hager
Matt came to my office building and got my windshield replaced in 35 minutes flat, right in my own parking space. It was extremely convenient, quick, done right, and Matt was an awesome guy to chat with. Would recommend Sir Glass in a heartbeat! Thanks guys!
Diana Martin
Sir Auto Glass made it easy to get my windshield replaced in a timely manner and made it convenient for me by coming to my car! Communication was clear and appreciated the transparency throughout the process.
GEORGE MARTIN
They are very accommodating. They will come out to whatever location you choose to install your glass needs. They're local and their work is superior I highly recommend them.
Elizabeth Carpenter
Prompt, friendly. and competant service. I was on a trip and they scheduled me asap and arrived ready to install my new window and vacuum all the broken glass pieces inside and outside my van. Everything was completed within 1 and a half hours. They texted me to let me know when they would arrive. Very friendly and courteous installer, Chad . Helpful dispatcher on the phone, Derrick .
Thanks for saving my trip with all your help.
Elizabeth
Kris Jarvis
Jose was so awesome, he came out to my work.
Did my window while I was working.
Set up a tent to make sure it was all good abs dry.
And then followed up with me to make sure I understood what I needed to do for the new window! Amazing! real sweet !
Thanks again
Tracy Reed
Sean was my tech. He was earlier than expected! Very friendly and did an amazing job!! Thank you so much!! I would recommend him for any job that needs to be done!!
Gary Rasmussen
Very efficiently run company. I was quite impressed with the quality of their work but even more so with their customer service.
I THOUGHT they had installed an undersized windshield as there was about 3/8 inch gap on the sides and the top of the new windshield. I took pics of my car and of an identical model (though newer) car asking why it had a much smaller gap. Shaun listened patiently and explained that yes, the newer cars have less of a gap but mine did / does have a larger gap. Then he sent me pics of my windshield BEFORE it was replaced. Sure enough my old windshield had the same gap.
Lessons Learned:
~ Don't trust your 61 year old memory
~ Do trust Shaun and SIR Glass to do good, honest work
Tech2021
They replaced my 2016 honda accord windshield and calibrated it. I am very happy, they gave me a great price despite the fact that I had a high deductible.
Glenda O' Brien
They took care of everything for me. They even called in my insurance claim. I had them come to my place of business. They got my OEM windshield installed, recalibrated all my lane departure assist devices, wiped down my steering wheel dash, etc, and was done in about an hour. Matt was my tech, practiced social distancing and wore a mask. I'd definitely refer them to my family and friends.
Teresa Rodden
Highly recommend. I googled and rather than look at who bought first place I scrolled down to read reviews and contacted SIR Glass. I'm so glad I did! Shawn is top notch about taking care of the customer the day of the original call and when I had a last minute schedule change... I needed to get my windshield replaced before a business road trip I had to take in just a few days. Shawn didn't skip a beat and rerouted me to Toby for an onsite install. Toby took it from there and in no time I was back on the road without the crack across the middle of my view. Stellar service, guys!!!
Jennifer Barr
Both Shaun and Frank were fantastic!! Shaun answered all my questions, and Frank was the technician that actually did the replacement. He was well within the proposed time window, came to me at work and had no trouble finding my vehicle in the many and large parking lots! Both gentlemen were very kind and I don’t think the process could have gone any smoother!!
Michael Anthony
Fantastic service! Shawn was very helpful! Matt the installer was on time and installed my windshield with ease. Very pleasant to deal with and will do so again in future.
Sarah Galati
This company was a dream to work with! From the beginning Sean took care of everything including contacting my insurance company to get the claim in. Matt was on time, courteous and super knowledgeable. Great company and superb customer service!
Brian Brokaw
I can't believe how perfectly they fixed a very heavy crack in my windshield! It was fast, super affordable, and very professional. I highly recommend their service!
Hannah Burke
Reached out to this company late last night after my car window got shattered from a break in. They responded immediately, came out to my house the next day and had the window fixed by 1pm. Very affordable and the man who repaired it was professional and friendly. They made a stressful situation easier! Thank you!
James Morgan
Expert technician, Arman, arrived on time as prearranged. I enjoyed his company as he professionally completed each phase of replacing my truck windshield in less than an hour! I am so happy that I chose Sir Glass for the job!
Morgan Monroe
Such professionals - knowledgeable, communicative, and prompt! 10-10 recommend using Sir Speedy for any car window replacement.
Tristan Tripp
Dealing with water leaking into the interior of my car, I was concerned that my window would need resealing/replacing. I called up SirGlass and spoke with Shaun who was super professional and helpful with my situation. I was worried the cost would be too high, but was only quoted $270 (which is way less than I initially expected) this news got even better when he informed me I should try to submit a claim through my insurance, which could help with the cost. He got me on the phone with an agent, and after the agent initially declined, he hung up and called another agent who had no issue with the claim. The cost ended up dropping to $170 for a brand new window, replaced in front of my apartment complex, and backed by a lifetime guarantee. I’ve been dealing with car issues on and off since I was 18; and this has easily been the best experience I have ever had with a shop. If you have issues with your window, don’t go anywhere else. Thanks again guys!
Kristy Farrar
Wonderful customers service and mobile technician was amazing. SIR found the best deal and had windshield installed within 24 hours. They went above and beyond. Thank you
Sherry Fox Hames
Mathew was very personable and professional. We are extremely satisfied with the service from Sir Auto Glass & Calibration. Thanks for fixing our windshield so fast!
Carol Griesmeyer
Brought options on the glass which I didn't expect. Were very thorough. Window looks great. Appreciated their timeliness and expertise. I have had other experiences with other companies that were not good. Everything was easily taken care of with insurance. No sweat.
Amanda Kahoe
So easy to work with! They came and replaced my passager window when I wasn’t home. Gave them specific instructions which they followed. The two men whom I spoke over the phone with were super nice. HIGHLY recommend this company.
David Johnston
Sir Glass LLC came to my location for windshield replacement. Great service, job was completed in about 2.5 hours on my Lexus SUV. They are very flexible and communication was very good!
Peter Lefebvre
They came on time and were very efficient. Did an excellent job in a timely manner. I would definitely use them again for any windshield repair or replacement
Malia Oswalt
Shaun was AMAZING to work with. Everything went haywire with where my car was the day of the appointment and Shaun and his team were flexible and made it work. Plus my windshield looks beautiful! Thanks!
Monkey's Business
Javier did a great job. The window was in excellent condition. They came to the job site. Fast and convenient. Thank you.
Sebastian Jurado
Chris at this location was such a professional. Amazing customer service and problem resolution. Willing to work with any and every situation (time restraints, insurance, location, availability) highly recommend this amazing service!!
Karen Halliday
Shaun at Sir Glass was able to give me an accurate estimate over the phone for replacing a windshield, and schedule the replacement for the next day. The work was completed promptly and I've had no issues.
Alexander Ferguson
Shaun was great to work with, he was able to get the lowest price windshield and communicated very well throughout the process. Very professional from start to finish- very recommended!
Munro
Very professional service from beginning to end. Very friendly staff. Would definitely recommend to others. Only thing I would change, is the phone number on the business card is SUPER hard to read, even in good light. Change the red font, and make the numbers a little bigger, and I bet you would get more business.
Ruthee Morris
Sir Auto and Glass made the experience of getting my front windshield replaced as painless as possible from aligning me with the correct person in my insurance agency to driving out to replace the windshield at my property. Great and friendly service!
Lynda Moore
I highly recommend Sir Auto Glass. They were professional, courteous and helpful at every step. The price was competitive and reasonable and the service tech did an excellent job of communicating about schedule and what the work was.
Erik Moore
Got several quotes. They were affordable, easy to work with , professional, responsive, and did the work in my driveway! I highly recommend this company.
Anna M
From the initial call to the installation of my windshield, the people who work here were very knowledgeable, friendly and helpful. Highly recommend!
Robin May
Shawn and team at SIR Glass are top notch. My brand new Subie took a rock to the windshield and overnight ended up with a huge crack (ok, I cried). Shawn was quick to work with my insurance company to get a replacement approval, and it was very pleasant to work with him. Moses performed the work and was timely and efficient. My car is brand new again! Thanks Shawn!
jamie Ferero
I’ve used Sir Auto glass for two separate windshield repairs and was very happy with both services! They’re speedy, professional, affordable and have great quality!
Cathie Boucher-Sollman
Excellent customer service. Both phone rep and repair tech went above and beyond to provide quality service in a timely manner. I am very impressed and definitely recommend them.
Sean Gutierrez
Gave me the best price, beating out any competitors. Job was done great and super fast. If my window breaks again this is my first call now.
Erick A
Highly recommended. Had my rear window smashed out & after filling out a brief questionnaire online, they called me back in very short order to verify a couple things & then reached out to my insurance company (State Farm), making the process virtually painless (aside from the deductible) for me.
Bill Howard
Great service. They worked with lithia Subaru in O.C. I dropped off my car at the dealership in the morning they sir glass replaced the glass the dealership calibrated the eyesight system. One stop fix. Believe it or not it was about 300$ cheaper then Safelite.
Tyler VanAcker
Overall, we had a great experience with SIR GLASS. My interaction with employees was professional. They worked with my insurance company and got the job done quickly. Thank you!
Michael Natenberg
Although there was a mix up with our first scheduled time, the next day they were quick and did a great job and a good price. Thanks for Mario!
Sergio Chavez
I had a large crack in my windshield requiring replacement, which was done at my house for a good price. The job took about half an hour. Highly recommended!
China H
I called towards closing time and they came to my house the next morning to replace my windshield, gave me a discount on the price and pretty fast/friendly service. Windshield looks great!
J C
The gentleman was on time (even a little early). He was polite, it was quick, and he was a good communicator. The phone people were acceptable. I would be happy to use them again if the need arose.
sheryl winborne
A very nice individual came to my home and replaced my windshield. He was courteous and professional. He left my vehicle clean. Did I mention he came to my home? What more could you ask for?
Michael Siahaan
Sir Auto Glass was very flexible with my schedule and was very helpful. Would definetly recommend them to anyone needing any auto glass repair.
daniel gaster
Dennis is the best. Super kind and helpful. Problem was solved quickly and while he could've upsold me on service that I didn't need but would've believed I did had he said so, he did not. Honest. Solid. Good people. 10/10. Thanks again!
Stephen Raff
Did an outstanding job,using superior products and calibration was mobile, which is huge since the machine is very expensive. Recommend them to anyone who likes convenience, quality, and professionalism
All Pro Metro Services LLC
Called them yesterday, they gave us a good quote and stuck to it. The work was done quckly and professionally. Great service, we will contact you again if we have any glass replacment needs in the future.
Mark Huesser
The tech had 18 years of experience and did quality work. He was professional and down to earth. They were on time and got the job done within one hour and did NICE work.
Melissa Brock
Wonderful service! They worked very hard to get my windshield replaced quickly, so that my car would be safe to drive. I highly recommend Sir Glass.
Karl Kolbeck
Sir Glass and the team were professional and courteous from job start to end. Expeditious in scheduling and coming to my place of employment to make the process efficient and least interrupting to my busy schedule. Highly recommend Sir Glass!
Kim Hardman
The technician was amazing. He worked for 2 hours to remove the rust and glue from a previously inadequate install. He worked cheerfully, efficiently and diligently to complete the job. I was impressed.
Rich Vezzani
I have been impressed, each time I have used SIR Auto Glass from chip repairs to full glass replacements each time they go above my expectations with the quality and professionalism to do the job right. Thank you guys your the best at your craft.
Randy Fischer
The work was done quickly at my house in spite of the pouring rain, right on time as promised. I even got bonus information on my heated windshield wipers. Excellent work by a friendly competent tech.
Jesse Bills
Just had SIR glass replace the windshield on my 1999 toyota 4Runner, looks amazing! They did a really good job on the rubber trim making it look seamless and as if it was factory . Thanks again guys!
Brian Hubble
Would definitely recommend!
Fast, professional and took great care of my car.
Thanks again Matt
David Floyd
Quick, easy and cheapest quote I received. Great follow up on the front end too. Kept after me to schedule an appt which is nice in these busy times. Highly recommend
Scott Engle
Easy to work with. Replaced our windshield with authentic Carlex glass. Saved us some money by getting the version without the car maker logo. Coordinated camera calibration with the car dealer.
David Tamburina
Jose was a nice guy! He did a very good job getting all of the glass out from inside the door panel!! I would use them a gain for sure!
Avery VanKirk
Recommended to me by Beaverton Toyota when I came in for service.
Local, Saved me 100 bucks over safelite, and they must have done the calibration correctly because my lane tracking and safety features work exactly same as they did before. (2019 Corolla hatch)
Jason Felisario
I highly recommend SIR glass, the best service and the most professional I’ve ever seen. If anyone needs a repair or replacement, this is the place to be! Best prices and quality service
Caitlin Brown
The folks at Sir Glass saved our trip to Portland! We had an unfortunate run in with an eagle on the highway resulting in a broken windshield. We called around to about 20 shops, all of which were either closed, didn't have the windshield we needed, or couldn't fit us in. Not only was Sir Glass open on a Saturday, they came out to our airbnb, were on time and made quick work, and made everything seem so easy! THANK YOU!
J C
Best price of the three places I called, next day appointment, very quick install, and solid service all around. Would highly recommend for a windshield replacement.
Meg
I called for windshield repair, and got an appointment 2 days later. Great customer service, on time delivery and fast service. Thank you!!
Nicole Millimono
These guys have been extremely helpful! Shaun and Matthew we super helping and accommodating the whole way through! What is even more cool is they will even come to you! Just make sure you plan for sometime to wait and for them to work on your car. Thanks guys!
jonathan frank
Very professional and knowledgeable people. Did amazing work with great attention to detail. Great prices and fast with delivering and installing the windshield.
Angelina Lazaro
Shaun and Toby did such a great job fixing up my windshield after getting a rock chip. I'm glad they got to it before it got too bad! I definitely recommend for glass repairs!
Kim Larrison
I received prompt response times and they were able to get me scheduled with in 2 days! The tech was quick and did a great job!
Haley Lamb
Loved them. They came to my house and did it for under estimate. The two people i talked to on the phone were super pleasant and the man who came out and completed the job was awesome too! I didnt get anyones name though 😩 …
Elizabeth SouthWorth
Matt was polite, professional and easy to work with. A misunderstanding of the time did not derail him and he was super sweet about it. I will always use Sir Glass!!
Tom Haney
Chase was on time and had the rear window replaced quickly. He was professional, friendly, and deserves a raise.
Simon Watson
Friendly staff that communicated well and got my windshield replaced in a timely manner. I hope that I won't need that service again but if I do I know who to call.
Susan Bernt
Helped with a rock chip repair today. Worked the paperwork from when I bought my new car two years ago. No problem....no worries. My windshield glass looks great! Thanks all!
Dave Szatmary
1st class service for windshield replacement, even transported me to dealer to pick up car. Went beyond normal service to get me going. I would recommend them as my first choice for windshield repair.
fortunato yap
Great customer service! Shaun is quick arranging everything and even handles the insurance seamlessly. Second time using them and would highly recommend.
T. L. Champie
Well deserved stars - fast and efficient, came right out to the house as scheduled and did a nice and neat job. Almost two years later now, replacement windshield is perfect!
Megan Whitenton
Mario was the best! So friendly and professional and a offered a great price for high-quality work. Five stars!
Andy Placeres
They had the window in stock, professional technician and they come to your location. Overall a really good experience.
Robin Chard
Replaced my 2018 Subaru windshield quickly, on time, and recalibrated windshield mounted avoidance equipment. Good job.
Dan Welch
Easy to work with. Guy on site was professional and gave a great explanation of what will be done. Safe and secure. New windshield looks great.
Shelley Rogers
Really friendly. Did a great job. Didn't have to wait for days to get an appointment, or to get the work done.
Annette BlackMoon
The Tech Jose was awesome. Very professional and polite. Will definitely recommend and use again if we ever have the need .
Ed Wojeck
Did a perfect windshield install on my Prius. They pay attention to detail and are concerned about getting the job done right.I'd certainly use them again!
Micah Chu
Responds quickly. Professional and knowledgeable. The only downside is the scheduling which is an all day window and they'll contact you approximately 30 minutes beforehand. Maybe get it down to a 4 hour window?
Stan Lehman
The owner himself called me to confirm and price matched. The installer named Matt did a great job of communicating being here on time and installing the windshield
carol kleiber
Very fast and courteous service. Highly recommended.
sally Hansen
"Javi" was on time, fast, professional. The service was excellent. I would definitely recommend Sir Auto Glass!!
Matthew Ruecker
Great experience. Shaun and his install team were professional and made everything easy. Highly recommend!
Jason Berreth
These guys are top quality!!! Friendly,professional, and on time!! I would recommend this outfit to anyone that needs a windshield replacement!!
Jimmy Holloway
Prompt, courteous, patient tech answered all my questions and did the work in an hour or less. Looks great, no issues so far at all.
Bill P
Frank was great and id an amazing job. The entire process from quote to install went smoothly and I will be recommending Sir Auto Glass
Brandon M
Came to my house and fixed my broken window the next day.
Dan Jaynes
On time and courteous. The new windshield was installed quickly and for the price as quoted. Thanks!
Tom Anderson
Matt arrived within the specified time and made the repair displaying patience with a professional demeanor. The work was completed as promised with high quality. Great job! Thanks, Matt
J M
Simply the best Auto Glass repair in the state of Oregon, from the in-home service, timing, following with insurance to lifetime warranty on installation and leakage. Thank you SIR Auto Glass of Portland for the extraordinary services
Angel
Shaun and Dylan fixed a messed up rear window install from Technaglass.. replaced the molding and cleaned up a glue nightmare and even came to my house to do it.. quickly and friendly.. if I have any problems there is a lifetime guarantee on their work.. cant thank them enough
Chris
Quick and responsive. Showed up ahead of schedule, got it worked out with insurance prior to, installed quickly and cleaned up nicely. Very impressed with the professionalism. Thank you!!
Austin Hayes
Easy process. Came to our home to replace the window and helped us deal with insurance. I would definitely do business with them again.
Brandon L
Frank met me at my work parking lot and had the job done in about 45 mins. Great price and great customer service. Would use again.
Jordan Pearce
The technician was friendly and thorough, and the new windshield looks great. I would definitely use this service again.
Bob Nevarez
Great service! Tech came to my home to replace my windshield and calibrated my Subaru’s Eye Sight System.
Scott Helwig
They did a wonderful job on my 2014 BMW 328i. I highly recommend using this company!
Jake
The work done was nice and professional.
However, i left a lockbox key for access to my truck. They left it unlocked when finished--glad no one took anything from inside.