Reviews of Kaizen Auto Glass Repair & Replacement (ADAS Calibration). (Auto Glass Shop) in Portland (Oregon).

Kaizen Auto Glass Repair & Replacement (ADAS Calibration)

529 Reviews

399 Comments

Auto glass shop

Auto glass shop

12011 NE 99th St Ste 1530, Vancouver, WA 98682, United States

Description

Information of Kaizen Auto Glass Repair & Replacement (ADAS Calibration), Auto glass shop in Portland (Oregon)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Kaizen Auto Glass Repair & Replacement (ADAS Calibration)

Reviews of Kaizen Auto Glass Repair & Replacement (ADAS Calibration)

Maureen Pellymounter

Very professional! I got in for an appt quickly and everyone in the office was attentive and nice. When the after market glass didn’t fit, they ordered OEM and were nice enough to leave the after market glass in so I could use my car. Although I was initially skeptical to use the texting method for my original contact with the company, it worked out great as Danny was very quick to respond and continued to update me when he needed to. I’d definitely use Kaizen again in the future and recommend them to anyone who needs professional service. These guys know what they’re doing. The waiting area is clean and equipped with a big screen tv as well as complimentary drinks. You can’t go wrong with Kaizen! Thank you Danny!

J R

Overall great business for auto glass repair. Response to inquiries was quick. All transactions are done electronically without issues for this modern age. The office and waiting room is extremely clean! Many choices of free entertainment on the tv with coffee, snacks, and other drinks while waiting for work to finish. Danny did really awesome work on my windshield replacement! He also went over the warranty details for the glass. Really awesome business overall!!!

Alyssa M.

We had our windshield replaced at Kaizen. Originally we wanted to do the mobile (where they come to you), but their van broke down the day before. We were able to make it work for us to come in to the shop the same time as our appointment was already scheduled for. It only took an hour for the windshield to be replaced, which is what they estimated. I communicated with someone via text for schedule and they were responsive. Kyle is who helped us in person and whose name is on our paperwork as the technician. Kyle was nice and it’s so great to have a new beautiful windshield! They also had competitive pricing.

Amanda Souriyamath

Wow! We had an amazing experience at Kaizen. On our roadtrip from California a rock hit our windshield glass and left a remarkable crack touching the left edge and about 12” across. We called and the staff at Kaizen knew for a fact we had to replace our windshield so we went ahead and did so. The cost was about $300 for our Toyota Camry and Kaizen communicated that through the whole way. After 1 hr we got a brand new windshield and it didn’t even feel that long because we were enjoying ourselves to the la croix, cookies, and netflix on the comfy couch :-) Thanks so much Kaizen! ❤️

Paula Acosta

I must say I was a little apprehensive when I called, had to leave a message and then Danny sent me a message on my phone to set up the appointment. However, I must say they have a system and it is amazing. There were weather issues the day of my appointment, messages back and forth with Danny, and when it looked like things were not going to work he rescheduled me for the following day. The people there are kind, attentive, and very focus driven. Great waiting room if you choose to wait for your vehicle. They get the job done, they are professional, courteous and reasonably priced. I whole heartedly recommend them for any of your glass service needs. They are amazing.

Sherrie Johnson (MJ)

It was the easiest claim I have ever managed! I simply went online with my auto insurance, picked this company, they texted me within minutes of filing my claim and scheduled for a few days away. They had a quiet and cool waiting room, that was very comfortable, although I didn't stay, I very much would have been able to. They were done with a total replacement in under an hour. Super courtesy, and the whole experience was simple and easy. Thanks!

Anthony Condon

Keizen replaced my windshield with short notice. I received a quote reply quickly and the work was done next day. They even matched a slightly lower quote that I received from a different business. Great service, great price, quality work. I will go there again when I need more glass work done.

Janice Uyehara

I had a great experience with Kaizen Auto Glass repair. Danny is very friendly, Quick to response, and very professional. My car was done within one hour. I am very happy that my car window is fixed. Also their waiting room is very clean, and well organized. I would 100% recommend Kaizen for your Auto Glass repair.

Tina Schultz

I called this morning because a fleet vehicle had a rock hit the window. By this afternoon they were able to send someone out and get the windshield repaired. They are amazing and customer service is more than you could ask for. Definitely recommend them if you need a repair.

Kyle La Hara

Absolutely great! Response was super quick, they were able to get me in same day. Quote was totally reasonable, work was quick and perfect! A big relief to fix this so quick after having my car broken in. 100% recommend

Shelbey Lewis

Found this company on a whim on Yelp as I’m new to the Vancouver area. Lucky for me, they’re 2 mins from my house! They were super responsive to my request for quote and cheaper than several other quotes I received. I was able to make an appt on a Saturday which helped with my schedule. They were very quick (only 2 hours!) and the windshield looks amazing. If I ever need a windshield replacement again, I’ll definitely come back!

Deborah J

Wow, great, quick service for the inevitable rock chip this winter. Fair pricing and an easy message service to make appointments. Danny was able to get my windshield chip repaired in a short amount of time. I’ll be back, I’m sure.

Hyuneee

I had a great experience today. They replaced my windshield with excellent services and a great price. Very polite and nice guys! My Toyota Sienna looks like a brand new car. I highly recommend. Thank you so much!

Mark Snyder

They were busy but got me scheduled within a week, found used sunroof glass, replaced it and windshield in a few hours. I had an issue with the sunroof opening. No questions asked, had me bring it back and fixed within 20 minutes at no charge (piece of broken glass had gotten in track). I would highly recommend.

Davis Beeman

Excellent experience, had glass for my older vehicle in stock, lower cost than other quotes I got. Finished the job on time, and were upfront and honest about issues they ran into.

Patrick Brock

They gave me a great quote for replacement of my work van windshield. Had room for the van the next week. Fast and fabulous service. More than likely to go back for any other glass that my work van might need in the future! Thank you Danny and Kyle!!

Cameron Thomas

John at Kaizen Auto Glass was the only shop in the PDX area that was willing to take on the glass replacement for my 1987 Porsche 944s. He did a great job future proofing it, was up front with me about the time it would take, and stuck by his quote. Any glass related issues I'll take to him in the future and I can't recommend him enough.

Brian Baker

Humble, honest and down to earth. This is how you should feel when having someone work on your car. These guys were so helpful and real about everything. I walked away paying a small amount and was given all the proper instructions to fix what was wrong on my own, to save myself the cost of parts and labor through the shop. Thank you both, i appreciate all your help.

Jimmy Horan

Scheduling was easy and straight forward. Danny showed up on time, repaired the chip in my windshield quickly and was professional and friendly during the repair.

Wade Hammerstrom

Found peeling paint behind the windshield, repaired and replaced the windshield while I waited in their comfy waiting area. Great service and a happy customer!

kalen

Quick and easy experience! Was trying to get quotes all over Vancouver for a window replacement on my car, it was Sunday and wasn’t expecting to hear anything from anyone until Monday. They took the time out to reply even though they were closed and it was Sunday! My phone ringer was off so I didn’t get a chance to respond to the message until 3 hours later (after 10pm). Immediately I got a response and an appointment for the next morning!! Very grateful and they were super nice!! Would recommend to anyone! It was chilly with no window.. and having the plastic to cover it had people treating me differently like I stole it 😂 but it’s all fixed now and beautifully done.

Rash Calli

I must say these are the guys you want to call!!! Danny was great, greeted me with a smile and treated my car like his own!! They took excellent care of me and my car!! Will definitely be using them in the future! They made it out to my location the same day, and with a autistic child at home it is highly needed. I can't thank them enough. I highly recommend them! Great price, they had the window I needed on hand.

Thi

Excellent company all-around. My car got broken into and I was stressed trying to get it replaced before going back to work. Kaizen was able to get my side window replaced the same day I contacted them. Seriously amazed at how easy they made the whole process. Communication over text was professional and timely. Great value, price was the cheapest out of the 3 places I got quotes from. They got everything done in an hour and even cleaned up all the broken glass. New window looks great! Highly recommend.

heidi hill

Absolutely amazing customer service! Fast and efficient! My windshield happened to be on national back order with no eta. 4 months I had to wait but Kaizen kept me updated every few weeks amd had me in within 24 hours of the windshield coming in! Highly recommend!

a a

They did a fantastic job on my 89 s10, including replacing the windshield, fixing rust underneath it and making my windshield seal look brand new again after years of sun-baked tape gunk hardened on it. I plan to bring my other vehicle back at a future time for a windshield replacement as well. 10/10 job. Technician was cool, waiting room was nice and had Netflix and refreshments available and comfortable seating.

Eugene Hope

2 months ago my wife's Mercedes Benz E300 stopped working. Two blocks from home and it wouldn't start. Simply the key wouldn't turn the car on anymore. I believe, I KNOW I'm mechanically inclined. I tried for two hours, researched online, even called a close friend who manages an auto repair shop and 20 years experience on top and still the car wouldn't start. $250 to be towed home that night. I was very frustrated. I kept trying to fix the next day getting more and more frustrated. Still no resolution. I called ALL locksmiths and local mechanic shops trying to find someone who could fix it .......still no one. 2 months go by and I'm about to give up when my friend who managed the auto shop sends me this # in a message. The # for Kaizen Automotive. I live in the Tacoma area....2 and a half hours from their shop. They were hands down, the most professional, knowledgeable, skilled, and timely automotive shop I've ever had the pleasure of doing business with. Gian had my wife's Mercedes running in a couple hours. When we were just about to sell it for an unreasonably low price. If I can recommend anyone to work on your vehicle,it's KAIZEN! I think y'all should change the company name to "KAIZEN #1 AUTOMOTIVE" that would be the truth too. Thank you so much for your expertise!! I hope everyone has a chance to work with you Thank you

Angelo F.

Thank you for replacing my rear view mirror after it came off the windshield. I would recommend to others and continue to use their services in the future.

P Hitch

Very professional group. Good communication via phone, text, email. Provided quick estimate which was about $50 less than big name competitor. Easy to schedule an appointment. The windshield was replaced in around 1.5 hours and I was provided clear instructions. Pleasant and clean waiting room. Very polite staff. Would use them again.

Casey Brothers

I’ve now used them twice to replace broken windows on my RAV4. Both times, they were prompt with responding to my email/phone call, had my windows fixed in less than a week (called on a Friday, have to factor in the weekend for ordering the glass).Showed up on time when they said they would. Highly recommend them and a plus that they will come to your house.

Joshua Johnson

Got a quote quickly from Kaisen and the very next day was able to get an appointment! Kyle worked on my windshield and helped me out with all my questions. Windshield turned out amazing. I highly recommend Kaisen!

Maria Martinez

Sunroof was leaking I took it to Kaizen Auto Glass. They fixed it right away, they made sure the work is done right. Would recommend them no doubt. Thank you!

Dennis Boyle

Very impressed. Professional, communicative, responsive and friendly service. Job came out exactly as described and quoted.

Sylvia Speightstein

Did a great job replacing my windshield and patiently walking me through the process of contacting my insurance (make sure you do this BEFORE getting to your appointment 😅) …

Brendan Butterworth

Very fast service and ended up being a bit less than what they quoted us for! Super nice workers and passionate about what they do. They also did us a favor and transferred our parking permit sticker to the new windshield!

William Kendle

Got my quote immediately over email. It was cheaper than anticipated and the install only took about an hour and a half. I'll definitely go here again for anything automobile glass related. Plus the break room was nice having Netflix to watch.

Minna Long

The Kaizen folks were amazing! I needed my windshield replaced and they offered me an appointment right away. They even started working on my vehicle before my appointment time, which was before they even opened. Super fast service, and great customer service. Plus they did a perfect job on my vehicle. Their waiting room is equipped with coffee, snacks, refreshments, and Netflix. You literally can’t ask for a better experience… thanks Kaizen :)

Pat B (SweetPatty)

They had the best prices around. Quick response to emails, and quick to replace my windshield

Tim Busch

Got a windshield replaced for a decent price and they had a waiting room with Netflix to pass the time, which worked bc I had no way to leave there and come back. Thanks for the work guys!

Jesse Wooster

Great customer service, GREAT price, was in and out of there in no time. Had my sun roof fixed for me, very professional, thanks again Danny! You’re the man. Will definitely be coming back and suggesting to all family and friends to use Kaizen Auto glass service

Patrick Higgins

Lowest price in the area for having my windshield replaced. They replied to my request for a price quote over the weekend. They were available first thing Monday morning, a week sooner than other companies I reached out to. The waiting area was nice and comfortable. I was able to work remotely from the waiting area. Lastly Danny did a great job! Couldn't be happier with the service.

Mark Swanson

I called Kaizen at 10am and they got me in immediately. We were on our way in 20 minutes. Excellent job at a great price. Highly recommended!

shane boyle

Had a new windshield installed on our ‘21 4runner. Met the shop owner on drop off, who was friendly and polite. They used OEM glass for replacement (which I insisted on), and they replaced it cleanly, quickly (before my quoted finish time) and with zero issues. The vehicle driving systems were recalibrated there on site, and I was provided a systems pass report. Payment was quick and easy. The ability to use texting as a form of communication between the shop and myself was very convenient for me. I recommend checking this shop out for any glass repair and will be back myself if I need replacement or repairs again.

Solofemalehiker38

Visited Kaizen Autoglass Thursday 2/11/2021. I scheduled an appointment for in the shop (appointment time 9:30am) on Monday 2/8/2021. I arrived early to my appointment today at 9am. Danny came out took photos of my vin, license plate and the chip in my windshield. I have a 2007 Honda CR-V. At 9:05am he took my keys and worked his magic in the back of the shop. I waited in the waiting room ( netflix on tv, assortment of refreshments; multiple types of tea, coffee, hot and cold water.). Waiting room has beautiful artwork a black modern sofa w/ two chairs and coffee table. Bathroom was clean. Paint and art in front of house is beautiful. Danny came back in at 9:25am. Repair looks awesome (only a small blemish on windshield). Danny takes payment through his phone. It was $65. If you have multiple chips to fix in the same visit, the first is $65 and every one after is $15. I also inquired about replacing my windshield as the glass is warped or something, Danny quoted $200 to $300. Highly recommend this place. Thank you Danny for the great service! No handicap parking available, nor handicap accessible in front of the shop, not sure about the rest of the building.

The Dude

Fast, reasonable and professional are a few things that come to mind when Danny and his team came out to replace my front window. I can't believe how a window replacement makes my rig look so nice and new again. Thanks again Kaizen!

Robert Camden-Britton

The company is easy to find and was every bit as good as other Yelp and Google reviews reported: professional, helpful, efficient, knowledgeable and fair pricing. The facility for waiting is clean and WiFi was fast. I included company on Yelp Estimates Request, they were very fast to respond and in mid-range of pricing. My 2005 Ford Escape windshield was available in either top solar tint band or clear. I didn't know which to choose as I had clear originally but John had already ordered both types so I could view and select what I wanted. That is Customer Orientation at its best! I had arranged appointment with John and Moses did the work. My car was finished when a rainstorm happened but not to worry, I was able to drive home and happy to report not even a hint of a leak! Definitely recommending this shop to friends.

Adria Vernaza

Excellent service! This company is reliable and provides quality service everytime. I have had 2 rock chip repairs completed at an afforable price. This company's proffesionalism is undeniable.

Laura Powell

They were efficient & got my repair done quickly for a very reasonable price. Highly recommend.

Ben Sherlock

Someone smashed my window in order to steal an empty backpack. I looked up auto glass repair shops near me and Kaizen came up with almost unbelievably positive reviews, so I gave them a try. The service took less than an hour (for my make and model of car), I felt the price was fair, and the customer service was great. I will absolutely return to them for any auto glass issues I have in the future.

Shaun Stoecker

We had a pretty large crack in our windshield from a rock chip. Kaizen offered a text to quote option. After a few questions they were able to give me an accurate quote as well as getting me on the schedule in a timely manner. The price was comparable and in some cases cheaper than other quotes we had recieved. The work was quick and quality was perfect. The employee was professional and nice. We would recommend Kaizen to anyone in need of window repair. Thank you guys for your great work!

Andrew Orlando Real Estate

This place is next level! Not at all what I expected. I needed a windshield rubber seal replaced and that did it in no time. had a fun and engaging conversation with one of the owners and staff. They have gone above and beyond creating a waiting space that is warm, comfortable, and inviting. This is so nice to have when you need to wait.. especially during the work day. Nailed it!

Kong Lee

They were awesome, nice, and friendly. They did a great job on my new jeep windshield. They were open even tho it showed really bad that day in April. We definitely recommend Kaizen Auto Glass Repair.

Crystal Hawkins

Kaizen’s team was prompt and courteous. Danny texted me back for a quote even though it was after hours and was able to get me in the next morning for a windshield replacement. The quote I was given was very reasonable and accurate. Small hiccup during my appt Kyle let me know they had the wrong glass, but would get the correct one. He apologized that it would take longer than expected; however, it was less than 45 minutes extra. Waiting room had Netflix so it kept my 4 and 2 year old entertained. Overall, I had a very positive experience and will definitely recommend this company to others.

Synth Kat

After being quoted $1300 for my window repair by a local auto repair shop, I looked for an alternative and found Kaizen. They got me in quick, fixed the window, and charged me $88. Super happy!!! I will return to them to fix my other car window. Highly recommended!

Jesse Durell

Outstanding service. They answered the phone immediately, gave a fair quote, and scheduled next day service at my home. The technicians were polite and completed the job under an hour. Highly recommend!

Solomon Cherla

Great place to get your work done. Getting them in touch can be challenging sometimes. It was all over texts and not calls.

Matt Beyer

Great work at a great price! Oksana was very communicative and got my s10 scheduled quickly. I had an annoying leak from the top of my windshield, they replaced the glass and sent me pictures of the rust from the pinch weld area during installation. Very helpful, very fast service, the after hours drop off and pickup are convenient.

Melissaw Wood

Oksana was wonderfully communicative and very understanding. Her and Danny were able to locate my windshield when no one else could and got me in as soon as it arrived. They had a very comfortable waiting room with refreshments and snacks. I was in and out within an hour. Will recommend them to anyone that needs repair or replacement of their windshield. Thank you.

Jennifer Leal

This was my first experience with Kaizen, and I'd 100% go back again. My passenger window was smashed in on Sunday afternoon, and by Sunday evening they had a quote to me and scheduled the work to be done first thing Monday morning. The waiting area was very comfortable, warm, tea coffee, treats, and Wi-Fi, all a bonus for me, as I was able to work comfortably. The owners were very nice, helpful, and personable.

Hey You

10/10 RECOMMENDED!!! Reasonable pricing and super efficient! Replied to me quickly and had an appointment set up within 30 minutes after call and they kept me updated on everything that was going on!! Definitely will be coming back here and referring anyone that needs a good service!! Super friendly people as well!

Sara

Danny was awesome! Called 30 mins b4 closing and ending up calling another 15 mins before they closed because I used my insurance for a rock chip repair. He was very nice and and stayed open past closing so I could get my chip taken care of. AMAZING CUSTOMER SERVICE! Will be returning for future glass repairs.

Rolanda Brown

Service came to my place of business. Friendly and quick on getting the windshield replaced. It did not take long. I highly recommended.

Ria “Ria B.” Bendiciones

My appointment had to be after hours because I work 8 to 5 across town. I couldn't believe it when he offered to come out to my place after work to fix the couple of rock chips I had in my windshield. It was a smooth seamless process with excellent customer service! Highly recommend kaizen auto glass to anybody who needs their windshield taken care of.

Terry Blaisdell

These guys are great! I was having problems with water getting into my heater fan box and then soaking the passenger side floor on my 98 Suburban. They removed the window and found the issue of corrosion. They told me about it and did their best to fix the problem. After two weeks of driving, I have had no leaks. I am a very happy customer. I like how they just don't do the job but go the extra mile getting things fixed and didn't charge me more.They are great at communicating! I highly recommend them!

Lee Cheney

Amazing service from Denny! fair cost and same day service. guys worked under the sun and provided great service and with a smile. they vacuumed the broken glass pieces too which was really appreciated! I highly recommend them to anyone!

JL LeGerrette

Hands down, the best auto glass installers I have ever had work on any of my vehicles over the years, including the "big companies." I was within their location area, so they don't charge for coming to your home or business. They were so thorough and meticulous with every step of removing the old windshield, and the installation. I highly recommend this company for your auto glass needs. I would have given them a 10-star rating if it was possible.

N S

Danny and his co-worker came out on 8/25 and replaced the windshield on my 2012 Jetta. They arrived within the 1-hour timeframe I was given and were professional. Their communication was good from the time of my quote request through completion of the work. Their price was about $20 cheaper than MS Glass and Safelite. The process took about 70 minutes. The final product looks good. I will wait a week and take it through a car wash to stress test the install work. My only comment is it would be nice if their service vehicle had logos on it. Overall, I would recommend Kaizen for auto glass replacement and will use them in the future if I need another windshield replaced.

Mark Nichols

Extremely pleased! Danny was not only professional and proficient, he is a great guy. Kaizen made scheduling easy. Danny arrived at my place of employment on time, was easy to work with and my new windshield he installed is perfect. I highly recommend Kaizen to all.

Debbie Meader

Excellent customer service! John checked out our vehicle as soon as we pulled into his parking lot :) We were lucky and had an easy fix and we were on our way in about 10 minutes! John was very honest and the pricing was very fair. I would highly recommend Kaizen Auto Glass.

Bob van Schijndel

Super happy with the whole process. They provided me with a quote which was substantially less than the main competitor, they got my car in right at the scheduled time, they finished within the time they promised, and they did a great job with the install. Very friendly service. I would highly recommend them for your auto glass repair.

Keith Ziegler

What a great experience, Safelite canceled on me twice. They were the ones set up by my insurance company, worse than them canceling twice was that they waited until 2 hrs into their expected arrival time to call me to cancel. Anyway, I called Progressive who originally told me they don't go outside of their contract with Safelite which is FALSE. After persistence they told me about Kaizen and they are a 3rd party that they use, Danny called me within minutes of hanging up and got me in the same day, very nice guy and they knew all about recalibrating the adaptive lane control system on my Ford, that other shops don't do which normally causes a trip to the dealership to get done. I Highly recommend them.

Harry Wakefield

Amazing customer service! My daughter’s windshield was completely shattered on half the surface and I needed to get it replaced next day. These great guys not only fit her car in, they drove down and picked up her car and drove it back once the work was done! So thankful for Kaizen and cannot sing their praises enough.

bernie zurn

I researched 17 windshield replacement companies in the metro area. Some had cheaper prices - they also had a lower number of 5 star ratings Kaizen had 98% 5 star ratings. It's easy to like the work when it's new. It's even better to like it after a while. It has been almost 3 months since Kaizen replaced the windshield on my 1998 Truck. I like it! The workmanship is excellent. The price was great. The people doing the work were friendly and thorough. I am very pleased. I strongly recommend this company.

Tyler Chang

Todays appointment was quick and easy. This is my 3rd vehicle that I’ve replaced a windshield with them. Danny once again came through with a quick repair process. Past Review “The guys at Kaizen we’re great to do business with. Danny promptly got me the quotes I needed and also asked questions to confirm it would be the correct glass for the car. Drop off and Pick Up at the shop were very easy as well.”

Amber Wyman

It was news to me that my damaged windshield was the wrong one for the trim level of my car. Danny replaced it with the correct windshield and reconnected my wiper defrost. Surprise upgrade and fast, friendly service. Very pleased with this shop.

C.S.

Jonathan and Danny came out to replace my windshield on our 4Runner, and may I just say they did a fantastic job! They worked fast and efficiently for my same day appointment. Fair prices and friendly service! I highly recommend them :)

morghan macgregor

Great customer service & got an appointment very quickly. Nice work as well.

Shannon

Such a great experience! I needed my front windshield replaced and contacted Kaizen through Yelp and nearly immediately got a response and, within 10 minutes of messaging, I had an appointment! They even came to me, on a Saturday, to replace my windshield which just made it SO convenient! Not to mention this was the lowest price I found in the area - by far! Their work was fast and high quality, as well! I highly recommend Kaizen Auto Glass!

Walter Schuette

Top notch. They are now my go to auto glass repair shop. Fair price, friendly service and comfortable waiting area. Two thumbs up.

Paige Ritola

Very affordable and great customer service! Would 100% recommend to anyone :)

Phil

The process was fast and easy! On top of replacing my windshield they had also repaired my rearview mirror which was 1 less headache I had to worry about. While I waited for my windshield, they have a waiting room with a TV and Netflix so you don't get bored. If you choose not to wait around like I did, then you can also drop your car off and pick it up later. All around it was fast, easy, and if you want to go to a reliable source with top notch customer service in mind, this is the place to go to. Thanks guys!

Sally Pyles

I highly recommend Kaizen, they went out of their way to try to help me with my sunroof that wouldn’t close. Even though they were over booked, they offered to come by our house and take a look. The issue was a lot more involved than they could do at the house but they made it so I could drive my truck and the house call was an extremely reasonable charge. Danny was incredibly nice. Thank you for the assist.

M

A small rock chip ignored for a day or two turned into a full blown crack across the windshield while stuck in traffic. I shopped around and requested a few quotes from shops and the thing about Kaizen that stood out to me was the friendly, very prompt service. I asked 3 shops for a quote early in the morning and Kaizen (John) responded back within minutes and we discussed several options and scheduling that would fit into our schedule. Our working hours conflict with his business hours, but John was extremely accommodating which I was pleased about. It shows you the extra mile these guys go for their customers. Even though 1 of the 3 shops I reached out to quoted me a little less, I went with Kaizen because of this. I brought the car in, dropped it off around 3PM and came back 2 hours later (after they had closed) and it was ready for us to take home. I'm sure it was done long before that, but the fact that they waited for me shows their customer service. Service was straight forward, friendly and prompt with reasonable/competitive prices. I would recommend these guys if you need auto glass repairs of any sort. Thanks again, John and team, for working with our schedules and getting us in quickly. It is much appreciated!

Luis Sanchez

Amazing guys and customer service! Definitely will be my first choice next time I need a replacement windshield glass. They worked on my Honda CRV and did an amazing job!! All positive vibes to the business and hope they keep growing.

Terry Hammond

Great guys to work with. Gave me all the info I needed. Replaced my windshield the next day. Showed up when they said they would. Very professional clean work. Would not hesitate to use them again.

Bill Niemeyer

Kaizen was able to replace my windshield the day after I called to make an appointment. Their prices are reasonable (I didn't even have to make an insurance claim as their price was below my deductible) and the work was done fast and with quality. I'll definitely go back there for future replacement and repairs.

Maddie Burke

I was really scared to get my windshield worked on after a horrible experience with sloppy work at Vancouver Glass Co. But Kaizen was a dream! They let me drop my car off after close and had it fixed quickly the next day. Kaizen offered better prices than other places I called and they were super knowledgeable. I waited a couple months before writing the review to make sure my windshield held up. It's still doing great! No leaks or concerns. Thanks for fixing my windshield!!!!

Steven Hronek

Danny came and what I thought was a window repair was just a previous repair. Did not charge me anything and cleaned my window. I talked with him a bit and got to understand their company. Family owned company based on good principles and values that they follow. This is the type of company you want to work with, work for, and support.

Kimberley Jendrick

Came back from a hike with a broken window on a Saturday morning and they were able to take my car and fix it Monday, making a really stressful situation much easier. They did quality work and had it completed even earlier than quoted. The process was super easy via text, when I would have had to wait days for other glass companies to reply to my voicemail message. Highly recommend! Thank you so much, Kaizen auto glass!

Don Peckham

Kaizen repaired a rock chip. They got me in on 30 minutes notice and did an excellent job.

Susan Stankovic

All contact was through text messages after leaving a voice mail. They were prompt in communications, but unfortunationally were not able to attain the windshield I needed for a 93 Mazda MPV. They showed a 5 star rating which is why I contacted them. To bad they would of had my business.

Dalton Krajewski

I asked several places for a quote to replace my windshield on a weekend, and not only was John one of the first to reply, he was the most thorough in describing the safety standards to which the glass is tested, and gave a quote that was lower than any of the others I had received. Within 40 minutes, Danny was able to drive out to start the replacement, and John shortly followed with the new windshield. They were incredibly, fast, professional, and friendly. In a little over an hour of work, they were able to get my car back in driving condition and looking factory new. I can't recommend this company highly enough. I'm blown away by the quality of service they offer.

jd Krueger

Kaizen did a great job with our windshield replacement. Danny was easy to work with via text and got me scheduled right away. They came to the house and had the job done in less than an hour. Highly recommend

Dana Christensen

Kaizen Auto Glass was so fantastic to work with. They were up front about their costs and also reasonably priced compared to the other companies I got quotes from. They came to my house so I did not have to drop my car off and they were very professional. The work to replace my windshield was excellent! I am very happy with Kaizen Auto Glass and will use them again in the future if we ever need a windshield replaced on any of our vehicles.

Jacy Wilcoxon

Wow - super fast and a great price! I sent a message through Yelp to get a quote and had a new windshield the same day! And in addition to the unbeatable price, they even came to my house to replace it. I'm super happy with the level of service and definitely recommend Kaizen.

S Leonberger

Great service. From first contact to driving away with a perfect new windshield everything was just how you would hope. Very friendly and accommodating staff, accurate estimate, punctual service. Highly recommend Kaizen Auto Class.

Mark Parson

Responsive, Responsible, and done Right. Unlike other company's I tried to contact, Kaizen let me know right away what the cost would be, when I could schedule an appointment, and provided warranty information. I was impressed with their communication, honesty, reasonable pricing, AND of course, the workmanship. My Toyota Tacoma now has a new quality windshield without any leaks and rear view mirror (along with electronics) was reinstalled correctly. Thanks to Danny & crew. You have my appreciation and return business if ever needed.

Ryan Helbling

Extreme great and generous service. The staff made me feel welcomed and comfortable while attending to my car. The new windshield looks great too! They are quick, friendly, and well priced. I would definitely recommend them to anyone in the Portland area!

Kelsey C

Responsive, friendly, reasonable prices, & quick. I called about my rear view mirror coming off. They told me to come right in & fixed it! Very positive experience. Will deff use Kaizen again!

Rolf Hoefler

Honestly incredible. Prompt service, accurate representation without any runaround or hidden fees, great work, and quick as well. Exemplary.

Eric Saeteurn

I had my sunroof replaced due to a rock chip. From the first request for a quote, John was very quick, professional and responsive. He didn’t have the glass on hand but he kept me updated the entire time. The shop is clean and waiting area was very good. The job was completed quickly and I am very satisfied with the results. They have earned a lifetime customer.

Jessica Jazdzewski

When my passenger window was recently smashed after a break-in, Kaizen was able to get me in for an appointment the next morning. They replaced the window very quickly while I hung out in their waiting room. The service was polite and they vacuumed up every little piece of broken glass (a remarkable feat, as it was absolutely everywhere.) I've had horrible experiences trying to get windshields replaced with the big autoglass chains my insurance recommends, so coming here was a breath of fresh air.

Kirsten Ramey

Quick to respond, timely communication, excellent customer service, easy!! Rock hit my windshield on commute, needed it fixed ASAP. Called Kaizen, they made room for me same day, within just a couple hours. Received friendly, efficient service. Courteous staff, great people!! Highly recommend

Christina Welch

Truly appreciate all of the hard work they put towards getting my windshield replaced. There were so many extenuating circumstances and the owner and team went above and beyond to find solutions to all of the problems. Will definitely recommend. My windshield looks great!

Heather Kercheck

Having to replace your windshield is never convenient... especially when you drive for work purposes. Danny was amazing and couldn’t have made it a better experience! He was able to fit me in on a Saturday. The repair was completed in a timely manner and they even dropped off the car. The price was perfect! I highly recommend this company.

Jennifer Shelby

Great service! I left an email request for call back which they returned by mid-morning the next day. Danny was very friendly and worked with me on my schedule since the car was our single commuter. He texted when in route and upon arrival and when the job was completed. It took about an hour and looked great. I felt that the price was very competitive for coming to my location and working with my schedule. I hope I don’t need them again but If I do I would def return.

Derin nolast

This company has restored my faith in honest, professional business! Kaizen (Jon?) was the most communicative (via Yelp) of the 5 companies I contacted, professional in manner, and when Technician Danny got here, he was on-time, professional and fixed my window promptly. Most impressive, he was HONEST. I thought my window regulator was broken. It was actually just a bolt that came loose and fell out. No way I would have known! He could've easily lied to me and charged me the $300+. But he was honest and replaced the bolt, charging me for just the diagnostic fee. Don't look any further! Call them, you won't be disappointed.

Mikaylah Reynolds

They did such a great job! Not only were they available when I needed them but even who I had an internal problem on my window they still were able to replace the glass and it looks great. The price was amazing and the timing was impeccable. Would recommend this place to anyone who wants quality, speed, and accuracy.

Oleg Pemberton

Great Service and quality work, it was a new experience having a Prius windshield replaced, but because of front facing speed control and breaking system, once the job was done, they had to go through a calibration process. Kaizen detailed all the test results as well as pictures of the various steps they took. Great Job, thanks...

Phil Black

You guys did a great job on my Ford Ranger. Not only does it look good, but your service is very professional and quick!

Stuart Kitayama

The team at Kaizen Auto Glass was fast, friendly, and extremely professional. I was given a great competitive quote in minutes and scheduling the repair of my car window at work couldn't have been easier. I would highly recommend this local auto glass company to anyone who values high quality, fast service and dedication to delivering the best customer experience possible!

Brian

Highly Recommended!!! Exceptional Service and Price!!! They were very quick to respond to my request for quote and able to come to my house and replace the windshield the very next day at a time that worked best for my schedule. I have a 2018 Subaru with iSight and all other companies where changing $800 + stating recalibration was necessary. Kaizen used high quality OEM glass where re-calibration was not needed saving lots of $$$. Very good quality of work and employees proud of what they do. Will be my go to company for auto glass going forward.

kelly jones

Kaizen Glass Repair did an excellent job repairing one of my Subaru's quarter panel windows that had been smashed out. Arrived to fix my vehicle (at my place of work) in just about 2hrs after placing my first call. They were extremely courteous, professional and efficient. Highly recommend them!!

Amanda Sisneros

I got a brand new car and with in 2 weeks a bunch of rocks came flying at my windshield driving on the highway. I had to small cracks. Kaizen called me and was able to get me in that day. I've had cracks fixed before and I know you can see the blemish after. He did such a good job you couldn't even see it! I highly recommend this company!

Blanca Flores

I am very pleased with the service I received from Kaizen. I submitted a few estimate requests and John was not only the first one to respond but also the one that offered the best price. John responded minutes after I sent the request and he was able to replace my broken window the very next day. His customer service was great. He even cleaned out the broken glass that was left in my car. I will definitely come back to Kaizen and recommend this place to everyone.

Candi Fairbrother

Very positive experience with Kaizen. Exceeded expectations as i dropped off my car at 4:00 pm and they were done at 6:00pm. Danny was great! He answered all my questions and was very patient and helpful. They gave me a quote up front and a lifetime guarantee after! I will return to them for any of my future glass needs. Thanks John and Danny!!!

Michael Spangenberg

It doesn't surprise me at all that the gentlemen at Kaizen have only 5 star ratings. The shortest wait to have my windshield replaced at other companies as 1.5 weeks but the fellows at Kaizen fielded a call from my insurance company after 7pm and they were at my house the next morning by 10am. The work was finished promptly and professionally and they were finished within a half hour. As an insurance agent, I will be recommending these guys to any of my clients in need of glass repair because I know they will not disappoint. Great job guys and an A++++ rating from me.

Scot Thiesmeyer

Great service, plus they think and apply Kaizen (six sigma) while they work. I was on vacation so asked them to come to my home to do the work. They were on time, very pleasant and professional, and willing to explain each step along the way. They went out of their way to let me know the best approach for letting the windshield sealant cure on my Wrangler, and replaced everything in my Jeep as they found it. Pricing was among the lowest around, and no added fees for on-site installation. If you need any auto glass repair or replacements, you can’t go wrong with Kaizen Auto Glass!

Joe Stuart

Kaizen replaced my windshield in about an hour. Kyle was pleasant to work with. Easy to work with and good price.

Jenny Spears

Great experience. They were friendly, informative, quick, and did a great job. I called in the morning and they were at my door fixing my windshield about an hour later. My windshield was filled and ready to drive about 15 minutes after that. I will definitely use them again if needed.

Garry Barnes

Extremely nice and pleasant to work with. They sent me a quote after hours and replaced windshield the next day. I couldn't be happier with price and results. Thank you Kaizen Auto Glass.

M.S.

We had a rock hit our windshield on our 2020 vehicle and it was not repairable. I checked local companies on the web and noticed that Kaizen had perfect reviews. I contacted USAA and Kaizen was on their preferred company list. Everything went perfectly. Highly recommend!

alleychow

Very professional and easy to work with. Excellent customer service and communication. Quick service too, no need to spend 1/2 of my day driving across the bridge and waiting for hours. They also do mobile repair if you need them to come out to you. Would highly recommend Kaizen Auto Glass for car glass repair and would definitely use them again when the need arises!

Barby Nicoe

Had a large rock chip that couldn't be repaired. Kaizen was the only company in Vancouver that could replace my window and do the recalibration on my vehicle. They did a great job! Would highly recommend them.

Mark McKellar

Kaizen was able to replace my windshield next day service. Clean, comfortable waiting area and even got to watch Amazon prime! Price was fair and less expensive than who my insurance wanted to send me to.

Lluis

I used Kaizen twice in less than half a year (I have a Wrangler, this cars are a magnet for chips) and both times the service was amazingly good; one of them was a full windshield change, the price was less than half of other quotes that I received. Super fast to schedule, and at a great price. Two thumbs up.

Bryan Russell

Showed up for my appointment a little early and they got me right in. Both the guys I walked to were extremely nice and accommodating. Being able to text them was really helpful also as I rarely am able to talk on the phone. I would highly recommend them for rock chips they sound very knowledgeable and they have a lot of connections and referrals

Rhonda Evans

Great care was taken to install an original Mercedes windshield on an older model Mercedes. I greatly appreciated John’s willingness to work with me in finding the correct windshield at the correct price. He runs a quality business and his technician, Danny, is the best, making sure I was happy and then took photos explaining the warranty on their work. The waiting room was very clean and accommodating.

Michelle Dunham

Got me in day of within 30 mins of calling, quickly repaired my chipped windshield with a warranty in case the window breaks fully (where my chip is, it is likely to). Sitting room is very nice and the staff are very nice. 10/10 would recommend.

Katie Erickson

Was a nice & easy experience all the way around! Quote & scheduling fast. Comfortable waiting area where I had a cup of tea & watched Netflix. The time flew by. New windshield looks great! 5 stars all the way!

Scott Bivens

Danny was great today. Repaired the 3 rock chips in quick fashion. Even cleaned both sides of the the entire windshield when done. Nice staff, I would Highly recommend them.

Willy Busse

Great dudes! Very professional and knowledgeable about auto glass. They came and did a windshield on my 2004 Jetta TDI Wagon. The old windshield was terrible. They showed up popped the old windshield and got that new one set in place in no time. I am definitely using these guys the next time I need any auto glass. Thank you! Great chatting with you also!

Amy Berkheimer

These guys were great! I had someone smash in my windows durning the evening and they were able to get to me at 10am the next morning. They were quick, punctual, kind, had great prices, and just all around awesome. Hopefully I won't need them again but if for some reason something happens to my windows again I will 100% be calling them up again!

Crystal Crawford

I highly recommend Kaizen Auto Glass. They are extremely professional and knowledgeable about their work. They replaced my windshield 3 weeks ago after a rock put a huge crack in my windshield. Then last night on my way home something hit my windshield again and I got a chunk taken out of the windshield. I reached out to Danny after business hours and he responded and said they would get out to my work to fix it today. John just finished the job and thankfully they were able to fill the crack and it didn’t spidered out. John also gave me some excellent advice on how to extend the life of the windshield. Seriously I can’t say enough positive things about this company. They won’t steer you wrong and they don’t price gouge you.

Megan Pedersen

Excellent work and customer service. Had inquiries out to several companies, Kaizen got back to me ASAP and they were at my apartment within hours. Replaced my windshield in an hour for a great price.

Kyle Rinker

I filled out there easy online free quote form and had a personal response from Toby on the ohone less than 10 minutes after completing it! They had my Honda Element rear window replaced in less than one business day. Their service, communication and overall efficiency was impressive to say the least. Some of the best overall service I've ever had with any company! This company is awesome. Thank You Toby!

Michelle Prouty

Excellent customer service, best waiting room ever! Totally honest about the work we needed and gave us a quote for a future project! All business is paperless! Thank you!

Alexandra Corless

I was met with a courteous response and given an honest estimate of my drivers side window. The window was knocked off its tracks and the repair was a simple fix. The price was reasonable and the repair was quick. The waiting area was clean and comfortable. I would definitely recommend Kaizen Auto glass.

Thom Lahey

These guys are top notch. My car was broken into and the passenger door window smashed. They got me in the very next day and knocked it out in less than two hours, with a new windshield to boot. Quality work and very reasonably priced. I would've been more than happy with the service had that been it, but they went above and beyond by taking time to vacuum the glass shards that were still all over the inside of the vehicle. Hadn't even discussed it with them. If you're looking for a quality place to have glass work done, you can stop your research here. Go to Kaizen and you won't be disappointed.

Christine McClane

Had my windshield replaced after a rock caused a chip and crack. I got a quote quickly by email, cheaper than I expected. I had to bring my car to them because of the rain, but they had a nice waiting room with Netflix available. I had a ride coming to get me, so I didn't stay long, but it was a nice touch. My car was ready faster than expected, and they texted me to let me know they were almost done, so I could come back to get it. Great service.

Ryan Carey

Great experience! I cracked my windshield twice (both were caused by rocks from the tire of a semi truck) within a couple of weeks and they were quick with service and very professional. The second time I cracked my windshield they even came to my house in Portland and repaired it! Awesome job, definitely recommend!!!

Gabriel

I am very pleased with the windshield replacement from Kaizen. They did a great job at a great price. They provided OEM factory glass for less than my insurance deductible.

Danny Lee

Shopped around for quotes and decided to go with Kaizen due to the overwhelming positive reviews. Definitely made the right choice, they are professional, responsive, and detailed with my windshield replacement. John made a recommendation based on my car & specs which saved me $ and having to go through insurance. They're an easy recommend to others!

Annie Cooper

They came to my work and installed in the parking lot, which was so convenient. They also communicated with me though the process via text, and asked questions when needed. They did a great job for a good price!

Nathaniel Ingersoll

These guys were awesome. Fast, professional, friendly service with very competitive prices. I loved that I could talk to them via text message. They do house calls, however, if you find yourself going to their location, they have a very comfortable waiting area with a smart TV with Netflix, Hulu, etc. I definitely recommend Kaizen Auto Glass!

Benjamin Kilduff

A rock hit my windshield on the freeway and the next morning is was a little worse and by the next evening I was looking at a foot long crack across the glass. Kaizen came out a couple days later and I was back in business. Great communication, very professional, and fast. I highly recommend if you need new auto glass.

Ulyana Karasev

I had an excellent experience using Kaizen! The technicians were super friendly, very knowledgeable, and extremely quick. It took them maybe 40 min to replace my windshield. I would definitely recommend them to anyone in need of a windshield replacement.

Ben Slater

Fantastic work quality and one of the best deals in town! I have gone to them in the past when my rear side window was smashed in, and they were able to locate a perfect (fairly rare) replacement. They are my go-to for any auto glass needs and I highly recommend them to anyone who might need their services!

detonator398

5 Stars! E-mailed Kaizen the night before for a quote on my blue 2006 Honda Civic front windshield on 5/12/19. They made an appt. for 10:30 a.m.. Not much later they left a text saying if they could come by an hour early. For sure ! (my day off). Very friendly guys, quality professional work for a very competitive price and done FAST. They gave me (2) choices! of windshield. Very impressed. Would you like tinted or stock? (Tinted! thank you much) I don't ever leave reviews (lazy), but they deserve it. Thank you Kaizen!!

Nick Collins

I scheduled a windshield replacement first thing in the morning on Saturday. I got there a little early and the staff came out to meet me! I’m so used to having to wait around until the posted opening times, this level of service was great. The work was quick and two weeks later I haven’t seen any leaks or issues with my seals. Would recommend this shop for exceeding my expectations!

craig darcangelo

Started contact with them over email and got fast responses and was able to figure out what I needed using this method. Once I arrived for my appointment they attempt to do a much cheaper fix before they replaced the whole window. In the end their attempt to fix the window was unsuccessful but the attempt was much appreciated. After the appointment my rear window looked great and I’m happy with their service and product.

Michele Wollert

Kaizen Auto Glass Repair is top-notch all the way! We needed a full windshield replacement after a rock cracked it significantly. I called in the morning and they were able to accommodate me immediately. I had a new windshield in less than 90 minutes. The facility is spotless with a welcoming, comfortable, attractive, and clean waiting room. Free coffee, hot chocolate, TV and Wifi made the wait easy. Don't look anywhere else if you need auto glass repair: Kaizen knows how to treat their customers!

Christopher G

I'm from out of town and recently gotten my window smashed, from a smash and grab in San Francisco. Visiting a friend here I looked up window replacement companies and found Kaizen Auto glass with a full 5 star rating with many reviews. My choice was easy. They were quick, less than 2hrs from time I contacted them to finished product. Reasonable price. Even vacuumed the broken glass for me. I see why they are 5 stars.

Sean O'Donnell

Danny responded to my initial service inquiry after business hours and arranged for me to come in the very next day. Danny was prompt, professional and the work was excellent. I will certainly come back to Kaizen for any future auto glass repairs.

namika collard

These guys do amazing work! They replaced my cracked windshield which was actually not even the correct windshield for my car. They showed me how to identify that they installed the correct one and did it quickly and efficiently. I’d recommend them to anyone looking to replace their windshields !!

morgan stumpf

Danny and Jonathan took care of me and my busted up window today! I called and was in the shop and back on the road in no time. They were great to work with, did a superior job and got the job done fast and efficiently. I recommend them for any future glass repair needs!

Rosie A

Kaizen did an excellent job replacing the broken glass window in the back door panel of my Transit Connect. Super professional, efficient and very diligent about proper clean up of broken glass. Very fair pricing too. I would recommend this company to anyone who is shopping around for auto glass replacement. Thank you Kaizen!

Chris F

Picked this company based on reviews for Vancouver locations, and Kaizen name. They worked with my insurance, I was able to get in next day, and they were fast. They even pointed out things missing and damaged (they fixed) from my last windshield replacement at another company. Shop location is also nice place to go and walk along Columbia river, with coffee shop and restaurants close by.

Zane Kinsey

Asked 3 local shops for a quote on a Thursday morning. Had a text from John at Kaizen Auto Glass and quote for replacement within 20 minutes. Took both of his competitors several hours to get back to me. His pricing was competitive, and he had me set up for an appointment two days later. In and out of his shop in just over an hour with an immaculate new windshield. I will be returning for my next chip or replacement.

Alison Embler-Brown

I was impressed with Kaizen Auto Glass Repair. Danny made a great attempt to get me an appointment quickly (no one wants to drive with a make-shift window). The work was done in the time I was told (one hour), and the price was as quoted. Now, my car window looks like nothing ever happened. And Danny vacuumed up the remaining shards of glass that I hadn’t had a chance to vacuum up yet. He went the extra mile for me! And, if you are from Oregon, there’s no sales tax, and the building is just over the I-5 bridge into Washington, so not hard for Oregonians to get to. Thanks, Danny!

Carlton Briggs

These guys are great! Nice & friendly service at a great price. They got my windshield replaced even though it was not the best of weather. Will definitely use them again!

Gennifer Schroeder

We were on a road trip from California and got dinged by a rock, causing a nickel-sized spiderweb. We reached out and within minutes got a callback that they would be able to take care of us right away. Our spiderweb was fixed within 20 minutes and we were back on our way! Super happy with our experience here. Highly recommend.

Brendan Jamieson

These guys do a great job. Not only did they beat every other bid, they offered to come to our business on a day and time that was convenient for us. Danny showed up on time and got the job done quickly. From start to finish, Kaizen was friendly and professional!

Georgina Lopez

We had our window broke while visiting Portland. Kaizen Auto Glass Repair was the only glass repair that had prompt assistance. They got back to us right away and were very accommodating to our situation. They have amazing customer service. So happy that we found them. Thank you again!!!!

Melyssa Allbee

Kaizen auto glass is amazing. They took care of replacing my windshield. They were fast and very friendly. Great experience overall. And very reasonably priced. Would definitely recommend them for your auto glass repairs. I personally would go back to them if needed. They guarantee there work.

Mara Beitzel

I can’t say enough about how impressed I am!! Danny was quick to reply with a quote and came out to my place quickly to do the work! So far so good on the quality of work. They have a lifetime warranty so that has put me at ease! Very nice people too and great communication!

Fallon Hawk

My windshield was quick, easy and painless. They worked with my hectic schedule (even when I showed up late!) and made the whole process seamless. They’re the best!

Karli Pedersen

So happy with Kaizen! Had my car window smashed in and they came that afternoon to fix it. Friendly people, great quality, and prompt. They also worked with me on the price. Far more affordable than some of the other shops' estimates.

Marysia Kochac

Adding yet another five star review- these folks are great! They fully replaced my windshield in under 90 minutes AND they managed to schedule me almost immediately. Communicative, professional, and a better quote than Safelite ;)

Caleb Creason

Excellent service and communication from moment of initial contact until work was complete. The team did a thorough pre-work vehicle inspection and took multiple pictures of the windshield damage and the vehicle itself. Being as the weather the day of installation was supposed to be rainy, the friendly folks there picked up my vehicle a few which was relatively close to their location and returned it to my office after the work was complete.

Rob Nelson

Kaizen Auto Glass is outstanding. They are professional from the first contact to the final “handshake.” These guys are really good. They underpromise and over-deliver. It was worth taking a trip across the river from Portland to get the Big League Service l received from Kaizen.

Michael Eagle

High quality work. They do not cut corners.Best price around. Very friendly and responsive on both the phone and text. Nice waiting room if you choose to come to the shop. Mobile service also. All my auto glass work will be at Kaizen!

Doug Lamey

Fantastic service and the lowest price around! I had to replace the windshield on our 2017 Nissan Murano. Got quotes from 5 shops around town and Kaizen was the lowest by far ($150 less than Safelite). Called them mid morning and the windshield was replaced the same day at lunchtime. Flawless workmanship and the guys were friendly and knowledgeable. Highly recommend!

Dan Welch

Had a mobile front window replacement done by Kaizen Auto Glass. They were on time and professional to deal with. And boy does my BMW look great with the new glass. I didn't have to lift a finger beyond signing on the smart phone. Thank you to John and Danny for the quality care.

Chounelle Puth

Absolutely amazing!! Their communication, their work, the employees and the waiting room, all a 10/10!! They got everything done within a week. From seeing what I needed, getting it, making the appointment and to fixing the window(within the same day). 😁👍🏼 …

Zack Poelwijk

I had an A++ experience with Kaizen. As soon as they answer your phone call you'll notice that there's just something different about this auto glass company. I called Safelite, Speedy, etc... and felt like I was at a Jiffy Lube; non-skilled talent, a little seedy, a little grimy, a little bit sketchy. But when I called Kaizen it was completely different. It's a local success story. Locally owned by some young customer-service-focused entrepreneurs. Their prices were very competitive and their service far exceeded their competitors. One of the owners comes from a career in banking, and they handle their business accordingly; prompt, professional, service-focused. I highly recommend them.

Tye Kangas

Did a good job on my windshield, and I got a cool shirt

Erik Dellblad

Amazing service! Someone smashed up my car window last night, so I contacted Kaizen and they gave me a very competitive quote right off the bat and had it fixed the same afternoon. Everything went fixed without a hitch, great service, great price and fast too. A+++

Joshua Christiansen

Second time going with Kaizen for glass replacement, and I’m sure glad it did! Came out to my house and replaced the windshield on our old pickup. Great service + competitive price = happy customer.

Danielle Hansell

Finished within ten min shy of 90min. Nice guy, quick and simple- recommend them over safelite who were going to charge me almost 40$ more. Easy access to shop as well or they can come out to you if it’s not raining- Cheers

Tyler Lee

I had a great experience, the two who worked on my 3 windows were extremely knowledgeable and very friendly, they stayed an hour and half after hours to finish work. I am very happy I came to Kaizen and I will recommend to friends and family. If I ever have window problems in the future I will definitely be back. 6 Stars.

Brian Tornello

Great work! Quick and thorough. Quality work, and affordable. He came out to Washougal the morning after I called, no problem. John was clear, and skilled. He explained how it was common that the windshield mouldings on BMWs deteriorate over time, and even pointed out how the rear one would have to be replaced eventually, as well. My new front windshield moulding he replaced looks fantastic!

Gordon Hickey

I was able to take advantage of Kaizen's mobile service today to replace the windshield in my Toyota Tundra. Tobias had already set up everything yesterday for an OEM spec windshield. He is an excellent communicator who had also contacted my insurance policy's glass claim service to get the authorization. Danny and John arrived at the appointed time. They are awesome, incredible professionals, and efficiently installed the new windshield. They answered all of my questions in a pleasant manner. I highly recommend them for their personal service and attention to detail. I will definitely use this company again if I need auto glass replaced or repaired.

Sara Thurman

Amazing from start to finish! This was one of the best companies I have dealt with, from pricing to completion and everything in between. The waiting room had free Netflix and beverages, which made the wait time comfortable and painless. These guys have it figured out! I highly recommend Kaizen.

Chris Hayes

I cannot stress how amazing these guys are. They were responsive, affordable and friendly. They walked me through my options for repairing or replacing the windshield on my Honda Fit and replaced the glass the next day. I will use them again and again.

Chris Venuto

This is probably the best customer service experience I've had in the PNW. John was timely, provided all the details I needed to make a decision, picked up my wife's car at work, replaced the windshield, and returned the car back to her. All done before she was ready to head home for the day. All in a matter of hours. Actually cleaned the dash as well. God knows when that was done last. It really doesn't get any better. Thanks guys.

Moses

I went in today to kaizen auto glass repair thinking my window was broken, little did I know my window regulator broke and thanks to the great man Danny he helped me resolve my issue for 20$ cheaper then I expected to pay. Very appreciative and would come back for any other car repair needs.

Joe D

Thanks for helping me out on a warranty with one of our dealerships. It sounds like you guys did great and for a reasonable price and fast service too. That's how I believe you do it to be successful take care of people quick, professionally, and for a good price. Thanks guys! Joe

Taylor Wood

I cannot express how wonderful of a ‘chore’ this was. From the first phone call interaction to saying thank you after my appointment. Very professional, kind, on time, CLEAN, easy to talk to and informative. We will DEFINITELY be taking our cars back for rock chip repairs or windshield replacements-if need be.

Caleb Marshall

Good quality work for a good price. They worked fast and was very professional. If you need your windshield fixed they offer a great price and would recommend you checking it out.

Joyce Bartolome

Great job on my windshield replacement for my 2016 Nissan Rogue. Very quick service (about 45 min.) and fare price. Thank you so much!

Trevor Narvasa

Great company! Very busy, but worth the wait. Very detail oriented. I would recommend them above any other auto glass repair company. Five stars all the way.

Daniel Clements

Kaizen Auto Glass is a great option for those needing to repair or replace their windshield. Danny was very professional and knowledgeable, because of his service I have a better windshield, installed properly. Kaizen is in-network with Safelite, which is convenient for insurance claims. Highly recommended!

A Best

Tobias worked us in on a weekend to get my window replaced. It was simple, efficient, and a fair price. We dropped off the car and went to lunch, and he was finished before we were! I would highly recommend Kaizen Auto Glass.

Susan Joarnt

John was amazing an very friendly. Quick and efficient. Was willing to vaccum the glass mess from the inside of my vehicle. Even the car seats that had glass all over. They let you know when they were on their way. The amount of time from calling to finishing the job was very time effective.

Karen Shimada

Tobias was awesome. Quick and professional; kind and compassionate. Took care of all the insurance issues seamlessly and even checked to get a question answered about my tire. His workmanship looks great and I am very appreciative of his excellent service!

TIMOTHY PODHORA

Professional, quick to respond, high quality parts and very competitive pricing. This was the 2nd time I've used their services in the last year for broken door glass. I would recommend them highly without any reservations. Check them out if you have auto glass needs!

Marilyn Wood

This was a very good experience. My windshield had rock chips (at least 4), and had been previously replaced, (about 7 years ago). I inquired in the morning about the chips, and the windshield was replaced and billed to insurance by midafternoon. In addition the young men had to deal with a less-than-ideal previous installation. This was a 5 star experience.\ Thank you!

Drake Taylor (Drakels)

Highly recommend the business ; Was the only place to get me right in. Was very impressed with staff, they were friendly welcoming and professional. Not to mention fast and knowledgeable. Will use them again.

ehaddan

These guys were great. They beat the major competitor's price hands down. The new window is perfect and the installation went quickly and no issues. I'll definitely us them next time.

McGuire Croes

Have an old BMW with a bad front window seal and called them up to have it replaced. No questions asked, they took care of it. Took a few hours, went down and paid for it and went about my day. No hassle, great service, and nice people, definitely coming back here for future window repairs

Rory Jackson

Great experience having these guys take care of my water leak problems from my windshield down into floor pan. Very knowledgeable & excellent customer service. Highly recommend them for all your auto glass needs!

Abraham Moran

Danny came to my house and fixed my window on my car. Was super convenient! I texted them to schedule a time and I am happy with their work. Would definitely recommend and would use them again.

Doug Philips

I chose Kaizen because Google indicated there was a shop right around the corner from my house in Gresham. On the day of install I texted to verify the physical address before I left the house and found that their shop is in Vancouver. A few quick texts and the job was changed from being "in the shop" at 9 to "in my driveway" at noon. Quick, courteous and professional, I would recommend them to anyone.

Angie Hall

Very easy to contact and work with.I called and they texted back right away. We set up a day and time and we showed up at their place since it was close. Danny came out with a mask and was very professional. We needed a rock chip fixed and it was done quickly. Painless.

Stacy Bolden

They were quick to respond to my phone call and gave me the best estimate. They arrived at my house and were very friendly and replaced my widshield quickly. I would definitely recommend using them and would again if I needed.

Robin Jane

I have used Kaizen Auto Glass many times for the company vehicles at my office. They are the only place I call for our glass service. This past week I needed a new windshield for a work truck and my personal vehicle. Their turnaround time is lightning fast and both John and Danny are awesome to work with. THANK YOU!!!!!

Tim Kaye

I had a great experience with Kaizen auto glass. Tobias was very friendly and quick to respond, and Danny was on-time, professional, and very thorough in repairing my rear windshield. I would 100% recommend Kaizen

Sasha Gaynor

I had a great experience. They were able to come down to Portland within a day of my car window being smashed. They replaced it quickly and they were super nice! Definitely recommend Kaizen

Cravion Tarver

Big thanks to these guys for replacing my window regulator (motor for window movement). Window went down and never came back up just when it was about to rain. These guys showed up to my job while i was away and basically raised my window up and taped it so it wouldn’t rain inside for FREE and did a diagnostic on it. They quoted me for a reasonable price (half of what safelite quoted me) and ordered the part. Couple of days later and they got me in and done just before they closed for the day. Very satisfied with the repair and will be back if anything else arise.

Lyubov Tsoy

Extremely satisfied. Fast and professional! Quick response quotes within minutes, fast appointment, job done in less then 1,5 hour, convenient waiting room, clean, TV, restrooms, coffee, antything you need to feel relaxed. Thank you so much to Kaizen!

Hunter Croft

Great service! I got my quote quickly, set up an appointment at their location, they had a comfortable waiting room with WiFi and tv, and was back on the road with a fixed windshield quickly.

Mark Quillin

I had two rock chips on my windshield repaired today. They came to my house and quickly got the job done. I am happy with the results and would recommend them to anybody needing this service.

Jesse F

I’m blown away by the service I recieved from Kaizen Auto Glass. I requested an estimate st 7:00 am & by 7:30 a representative called me, quoted me $120 less than the competition, & scheduled a repair to come to me for no extra charge. The service was speedy, thorough, and they even vacuumed up the broken glass from the broken window they replaced! 10/10 service, lifelong customer made.

Courtney Colvin

Kaizen Auto glass was so helpful, quick, and efficient in replacing the windshield on my scion. Great customer service and if you need a windshield fixed or replaced, i would definitely recommend them 100%. 👍 …

Mrs boufont

I called and got a next day appointment. I was met at the shop by Danny Prasasouk . He was professional and proved to be a great technician. I was very happy with my service and already told my friends about me Kaizen experience.

RC Borg

Top notch service. The windshield cracked on my new Toyota so needed factory glass replacement. The dealer referred me to Toby at Kaizen who very promptly took care of everything. They work onsite at Toyota of Portland on Broadway. Superb quality and service.

Kim Kellar

GREAT CUSTOMER SERVICE!! HIGHLY RECOMMEND

Hannah Shoemake

A fantastic company with great people who work hard to give you the quality you pay for. Great price, fantastic quality, amazing people. You can't ask for more. Small shops are the way to go! No BS given here. Honest and hard-working Something you rarely see in a chain glass repair shop.

Tom Palmer

I don't write many reviews, but wanted to recognize Danny and Kaizen Auto Glass. My power window regulator failed, leaving it in the rolled down position. Danny was able to replace the regulator quickly and affordably. Their waiting room is awesome! Big TV, comfy furniture and hot and cold beverages. Exceeded expectations

wendy johnson

Highly recommend! They came out to my house and replaced my windshield. Arrived on time, were very nice and did quality work.

James Reis

Just had 2 chips repaired at a real affordable cost. Great customer service,quick to respond to my inquiry, service was fast and quality was perfect! Definitely will recommend to friends and family. Mahalo!

Craig

I was skeptical of the 5.0 rating, but I give me assurances that it's well deserved. I have no doubts about who I'll have do my next winshield replacement. Professional, efficient, and great customer experience all around.

Koren Carey

Great customer service! They came out to my house to fix my windshield! They even were able to get it done sooner than expected. They did great work. Super friendly. Thank you so much!

Simeon Murphy

Danny was great, he also tightened up our wiper blades, free of cost. Was easy to schedule appt. No hidden charges. Straight foward shop. Quick install. I know where ill b going for any glass replacement.

Greg Fuz

Kaizen auto glass is fantastic. They were professional, reasonably priced, and replaced my windshield within an hour. It looks better than new now! Thank you Kaizen!

Cody Finnell

Awesome work! Very professional and was able to adapt to the needs of my classic car. Thank you!

Mr G

I will hopefully not need this type of service for a long time, but if the criminals come calling again... I will definitely call Kaizen. Such great work. They came to me. I handed my keys over and it was done in no time. You cannot go wrong with this service.

Denise M (LoopyD)

Super fast effecient professional service! Windshield is perfect so far! I would definitely recommend them to anyone! Reasonable pricing

Donnie V

This is the 3rd time we have used Kaizen. The first time we were very impressed with their knowledge, honesty, professionalism, integrity, reasonable cost and quality of work. They are trustworthy and have earned my respect. I say thank you, thank you, thank you for your quality service.

J L Sotero

I’ve know these guys for years and they done work for me before. Family owned and quality service.

Kevin MacMillan

Exceeded all expectations! Best idea I've had in months. Why bother taking your car in to the shop for a simple window? Danny gave me a quote over the phone, showed up on time and finished ahead of schedule, for less than when what I would have paid else where sitting in their awkward waiting room.

0 0

Excellent service, great price, most of all professional atmosphere. I've had many windshields replaced, this is by far the cleanest most expediate shop around.

Loree Shelburne

He was quick to come out and replace my rear window. Very polite and professional and finished in a timely manner and had the best deal I could get. Highly recommend!

John Baker

A rock cracked our Prius windshield. Danny at Kaizen texted me a fast and fair quote, I made an appointment at their shop, met John there, enjoyed a nice lunch with my wife at Beaches Restaurant (a 5 minute walk away) while they did the work, and they had the glass in before I was done with my fries. No muss, no fuss, and really nice folks working there. I looked up the OEM brand name of the replacement, and its a highly-rated windshield used by lots of high-end auto makers. It looks as good as new—absolutely no waviness, ripples, or flaws. Recommended!

christine thompson

We were very impressed with the customer service that was provided. They kept us up to date on their arrival time and did a great job. Not to mention they worked until after 7 PM on a Friday. I will recommend them to my friends. Great service.

Mark Preston

I highly recommend Kaizen Auto Glass. Danny was great. He came to my place of business to fill in a chip and explained what he was doing and why. He even discovered another chip in a hard to see area while he was cleaning the glass and fixed that one too. I know I will be using Kaizen next time I have any glass issues.

Tinesh Kalra

Nice person. Job was done efficiently. I don't how the charges compare with others. I paid 65 plus tax for one chip in the wind shield. Still have to see how it holds out. Would recommend Kaizen

Kevin Brooks

I used their mobile service. They arrived on time, wearing masks (covid). They were quick, professional and their workmanship was excellent. Great communications. Fair pricing. Highly recommend!

Brett Jackson

Awesome service! Very professional, came to our house and had things done in an hour. Did a great job, best price we could find, and they were upfront about any and all costs with their quote. Will definitely be calling them again next time.

KathyandDave Hopkins

Prompt and professional service. The price quoted was exactly what we paid and it was much lower than the bigger guys. Shop local and support your neighbors in our community.

Chelsea Pena

Super nice people! They have a clean and cozy waiting room at the shop with Snacks/Coffee/Tea/Netflix. Very fast service and not bad pricing, I got out earlier than I expected! I don't ever write reviews, however, I really enjoyed their service and how welcoming they were. Thank you :)

Rachel Bradstreet

I have to write these guys a good review, as I am pretty sure they came in to work on New Years Eve just to replace my windshield! Super nice and efficient. Great prices too! Thank you!!

Joseph Rea

They honored their quote. Made the apointment on time. Did an excellent install job on a used rear windshield I brought in. And even cleaned the inside of my car. Above and beyond. Search no further. These are your autoglass guys.

Anca Solberg

I’ve used these guys twice, once for a chip repair & once for a windshield replacement. They did a great job both times! Fair pricing & good customer service.

Oksana Malyugina

Excellent work, amazing customer service and a great crew. My new windshield looks amazing and way better than the one I had before. Deffinetly recommend Kazen. These guys are the best 😁😁 …

Chris Gore

Great communication, fair price, and very accommodating. They worked with me to get an uncommon piece of quarter glass purchased at a reasonable price and installed quickly. Very highly recommended.

Eric Acker

Replaced my windshield quickly and for a very reasonable price. Took only about 1.5 hours and appointments were readily available. I highly recommend them.

Jen Scapes

What an absolute relief to be able to get my window replaced the day after a break-in! Staff was friendly and quick to respond to my request for a quote. Comfortable waiting area (Netflix, wifi, coffee, candies) :) Thank you!

Craig Harrison

Had Kaizen Glass come out to replace my wifes windshield. Truly top notch guys and top notch work. The reviews are accurate and you cant go wrong with them.

Isaac Gonzalez

They were able to get an appointment for me within a few days of me calling. On time and fast service!

Michael Hilton

I called to have a rock chip repaired on my windshield. Danny told me to come right now. The repair was done in 15 minutes and the price was very reasonable.

Patricia Miller-Meudt

Quick, efficient and wonderful little waiting area.

Eric Wilson

Called and got an appointment the next day. They came to me and fixes it while I was in a meeting so there was no downtime. Danny was thorough and professional. Way less expensive than I was expecting too.

Chelsea C

I’ve come to Toby twice to have a broken car window fixed. Both times he was able to get it repaired the same day and the repair work was great. Very fair pricing and great customer service!

Audra Moore

The best out there, while humble! Kaizen has mastered their craft! You will be with the MOST knowledgeable, MOST professional shop out there. Use Kaizen for all your auto glass needs; they’ll exceed your expectations!

Paul

I needed to replace the windshield on my crossover. The estimate and communication were upfront and timely, and the workmanship was excellent. I will definitely use Kaizen again.

Trevor Bowles

Super nice people and great business. Costs were all discussed upfront and did a great job fixing some body damage on my forty year old truck to make sure the windshield they replaced would seal properly.

Frank Russell

Very prompt, courteous and timely service. Got me in within a couple of hours and done 90 minutes later. Very professional communications at every step and excellent billing. Highly recommend!

Patrick Willis

Excellent experience! Danny greeted me and gathered information immediately; the wait was short (about an hour, 30 minutes faster than estimated); and the end-product was great!

Bill D'Pang

Did a great job on our Honda pilot! I highly recommend them! They are good, and passionate at what they do. That's a rare combination these days!

Jimmy Aguilar

They were able to come out the day after i requested a quote for a windshield replacement. They gave me a great price and were fast.

Sean Ritter

Incredible experience. Toby was very professional, knowledgeable and helpful through out the entire process.My windshield is as good as new. I will definitely go. Super easy; in and out process.

Wheels

Hey they did a good job on a small front windshield crack I had. Had a cozy waiting room. Was pretty quick and easy.

Leah Weinhart

They matched the quote of a different business we were looking into, and their come to you service that was included made this process as painless and convenient as possible. Friendly and informative customer service as well. Thank you for a great experience!

Denise Reeg

Great service and friendly staff. They fixed my window in short order. When I called they took the time to answer my questions. Will definitely recommend Kaizen to friends and family.

Natalya Tebor

Called to schedule a windshield replacement today and both workers were at my house within hours!! Great job— made everything so easy and convenient for me.

Cory Kaiser

I forgot about my appointment to get my windshield replaced. The shop was still able to get my car in and out the same day. I appreciate their great service 👍 …

Natalie Parsons

My car was broken into and they were able to get me in the same day! They were all so helpful and the waiting room was nice and clean!

Tom Smith

Great service and workmanship. Started and finished on time as promised.

Wendy Dittrich

John, gave us excellent advice and repaired our chipped front window so you could hardly see where the crack was. We highly recommend him and Kaizen.

Jared B

Great experience with Kaizen! Staff is professional & friendly. Job was done quickly and at a great price. I was very pleased with the results. Highly recommend this business!

Maddy Flannigan

I brought in my vehicle because of a leaky windshield, they did a wonderful job fixing the problem, they were knowledgeable and had experience working with my type of vehicle (Toyota Land Cruiser) and I'm grateful for their insight and methodical way of working.

Lan Hoang

Responsed to my call quickly, show up to my work place at the time of the apt. Cool guys, replaced my window in no time, thankz guy. I highly recommend they service....

Shelly Kirby

They do great work! Highly recommend!

Alexander Davis

Cannot recommend these guys enough. They were fast and messaged me back instantly after I submitted my message on their website. I certainly never want my car broken into again and my window smashed but if it happens I know exactly where to go.

Travis White

I had Toby replace a broken window. He had a very quick turn around, fair price. He did a nice job of cleaning up the broken glass. Would definitely recommend.

Chelsea Morrison

Excellent service, fluid communication with insurance company to repair windshield chip damage, comfortable waiting area.

Chua Thow

They did a wonderful and fast job with my windshield. Definitely recommend!

Troy

Excellent customer service. They go above and beyond to get the job done right. Replaced my rear hatch window in my Chevy Trailblazer. Fair and honest.

Michael Delavar

Very pleased with the speed and quality of the work. When "the other guys" say it will take a week and cost more, Kaizen said they could do it the same day and cost less. Sign me up. This is how business should be run.

J.T.G Bunce

I loved the service here it was quick and cheapest i ever paid for a windshield replacement. I deftly recommend this store if u need ur windshield fixed or replaced forsure..

Zachary Sipe

I’m highly impressed with this business they had me in and out in no time, everyone was very kind, the quality overall was excellent, and not to mention the price was very fair compared to other places I’ve seen. I highly recommend this shop.

Eriq Nelson

Competitive price, excellent work, convenient scheduling, good communication, convenient mobile service, arrived on time, friendly representative, took the time to answer a variety of questions and share information, was charged originally quoted price, all in all an excellent experience - highly recommended, will definitely use again if necessary. Thanks!

Leah Ann Sperl

Kaizen gentlemen gave me quote and replaced the window in just little over an hour. Also had Netflix and Hulu in their waiting room. Great service with a smile.

Pilar Palos

Quick service and response to initial inquiry. My windshield got a crack from a rock and it was repaired in about 15 minutes.

Karen Martell

Great service, ran right on time. Nice clean waiting room. Exact price quoted!!

Stephen Hoover

Superb craftsmanship and service. If the Great Rock God ever visits my windshield again I will definitely call these friendly folks again.

matt larue

Work was done as expected and on time. I will say it took a little time to get in for the appointment but I assume that it’s because it was a new vehicle with a specialized windshield.

Joshua McCoy

They were on time, friendly and very professional. They came to my home and fixed two of my vehicles and I totally recommend them. The price was also affordable!

samuel quandt

Professional work for an amazing price! Can't say enough good things about Kaizen auto glass. Loving the new windshield on my van!

Jonah Hansen

Thank you Danny and John for coming out to Vancouver! You guys did awesome work and took less than an hour! These guys were professional and even offer military discount, 5 stars!

Mickie Duval

They were able to find my leaking sunroof and suggested who could repair it.. They worked quickly, very friendly.

Christina Kilton

These guys are great!! They even kept the shop open late to get my window fixed, as I needed my car for work!! I would recommend them to anyone who is in a bind!! Thank you guys!!!!

Sita Khalsa

Fantastic price and best quote in town. Even nicer wind shield than before and the two person crew was nice. All of this and they come to you. Same day great service

Nancy Riley

Great communication, quick to get my service started. I will always use as my auto glass repair in the future.

Craig Collins

Price quoted was what they charged - how refreshing! Efficient, on time, great communication and nice crew of guys. Don't go anywhere else to have your window repaired or replaced.

Sarah Bee

Great experience with them. Same day service, $150 cheaper than Safelite (!!!), drove to me, were very kind. Highly recommend. Love to support local business.

Stupendous Spork

Very professional and customers are well taken care of. I got an appointment on short notice.

Adam Baxter

Came to my house and replaced the windshield on my Tacoma. Great price, great service and I'm very happy with how it turned out. Would highly recommend.

Sarah Davis

Wow!! The most amazing customer service experience we've had in a long time. Got us in quick, reasonably priced, quality service, clean waiting room, great communication, honest.

Lori Hatakeyama

Two rock chips in one year — the roads here are rough on cars. John took care of this latest one so well it's barely noticeable from the exterior. He also took the time to answer all of my questions and concerns and I'll definitely be back should the need arise.

Free the Weed

John was extremely helpful and so was his staff. Fixed my window in less than an hour. Highly recommend them. Good job and thank you!

Eryn Smith

Toby and his team are awesome. They took care of me and got my window replaced quickly. I would recommend them to anyone and use them again.

Jim Stegemeyer

Just had them out to replace front windshield on my 2017 Rav4. On time, fair price, great work. Highly recommended.

Dave Rogers

They are the best and price was great. Worked on truck after hours to help me out. Nice, friendly and clean about my new vehicle

Wesley Walker

These guys do a great job. I've had them replace 2 windshields for me, and both times they showed up on time and did a quality job.

Jon Davis

Certainly will call upon them the next time I have an auto glass need. Good price, excellent customer service and use of technology made the process incredibly simple.

Mike Wilcox

Good news bad news bad news some dirt bag smash my window good news they didn't take anything good news went to lbq got a new window good price took it to Kaizen they were across town but allowed me to meet them on a job near my house two for one deal haha they were fast and efficient when it came down to put the window in it turned out it was a wrong window and the mounting bracket was broke so they let me buy one from their supplier at their own cost we return the glass to lpq put mine in Send Me On My Way and here I am with an A+ review thank you guys I will pass out your card to anyone peace and love

Simon Asterion

Everyone at Kaizen was extremely helpful and thoughtful. They did excellent work for me and saved me money. They went above and beyond in terms of service.!

Joy Joy

Fast response and great work. Definitely the Go-To place for your auto glass services.

debra Spradlin

Same day service, fast (only an hour), GREAT price and friendly!!!! This is the place to go for glass work!

John W

Excellent service at location with easy access. Advised us of damaged wiper with potential to scratch new windshield. We replaced it promptly.

Youlani Smith

Great service, Great price and Great job! Easy, fast and affordable! Thank you 😁 …

Ann Bethem

Easy to schedule, great communication. Delivered what they said they would. Did all the work with insurance company.

Breanne Smedley

The guys were great and very professional in getting the job done. I would recommend Kaizen Auto Glass for any repair/replacement you may need!

Kristen Wood

Texted Kaizen midday about a windshield replacement and they were able to fit me in the next morning, as well as being cheaper than the 3 other quotes I received.

Michael Bergen

Danny took great care of us when some lowlife decided to break my window over some dirty clothes. Thanks Danny for finding time and educating me on how to best protect myself.

Lonnie Nelson

Their quote was well researched so there were no surprises and they worked me in quickly and were very pleasant to work with! I will definitely be a repeat customer!

Jon Wilson

Great service fast instillation friendly guys

Cody Graham

Could not be happier, very professional and great communication, front windshield replaced on a work van I bought, in and out in no time, I will recommend them to everyone I know, and will use them in the future for all my auto glass repairs.

Ashley Isaacson

Really kind, prompt, and responsive service from initial contact to finish. Comfortable waiting area and quick service. Highly recommend!

Julia Burrows

Efficient and professional. Took time to explain what they were doing to me and gave me tips of what to do in the future if I get a rock chip in the windshield! Highly recommend.

Andrew Horvath

Kaizen does some really nice work. They are super nice and accommodating to busy people’s schedules.

WM Case

Quality work, friendly staff and very fast service.

Malori Wagner

Awesome experience! On time, professional, and did a really quality job with mobile service. Super nice poeple too.

Matt F

I had my windshield repaired by John and Danny, they did an excellent job! A++ customer service and quality work!

Jeanne Collins

Got me a quote pretty quick that was less than what I was expecting and it was installed next afternoon faster than he told me. Great service! Thank you!

Alexander Means

These gentlemen were timely, courteous, knowledgeable. They located and sealed a previous window installation error. If you need a window replaced, give them a call!

Christine House

These guys were polite and efficient. Them coming to my house to do the windshield replacement was incredibly helpful.

trespasser77

Had them out for the second time for a window repair. On time, good price and great service just like the last time. This is the place to use.

Dmitry Nikiforov

Great place to get your windshield fixed! They did it in like 20 minutes, it looks great and comes with lifetime warranty.

mlf1941

They showed up on time to fix my rock chip. He did an awesome job and knows what he is doing. I would definitely use them again.

Elaine Hamilton

The guys were great. They arrived right on time, were friendly and completed the work quickly. Would definitely recommend.

margaret aris

Very professional, and prompt with communication, able to order window, and install all on the same day. Communication very good with texting and email.

James Neale

These guys are awesome! Very nice , incredibly accommodating, will definitely be calling them for any time I need glass work done.

Megan Gothrow

Amazing service great prices im not a bot they’re really good

Chase Lightner

Took my car at 4pm and stayed after to finish the job! No complaints, even had a conversation about cars with a cool employee after the job was done.

Mykal Bourn

Extremely clean, fast, efficient and professional. A wonderful experience highly recommend their service.

VIQAN LLC

Called several people and had to wait for call backs. Bust out back window with tracks. Couldnt get booked in for two days. But, Kaizen texted me back and got me in same day so I could get back to work.

Tomme Fent

Excellent work at a price considerably lower than the other quotes I got. I would recommend them highly to anyone needing auto glass work!!

Marlene Icenhower

They were able to accommodate my schedule, did great work and the price was significantly less than the competitors. Great place!

Bret Van Horn

They showed up on time, performed the work in a very reasonable amount of time, and did great work. Would recommend.

Nicole Heaton

Did an amazing job! Got me in and window replaced in less than an 1 hour. Would definitely recommend!!

Peter Platz

Fixed the chip in SUV and windshield hasn't gotten worse, and way cheaper than other places such as Safelite.

Matthew Silva

Excellent customer service and help. Just had a rock hit my windshield and goggle showed them less then a mile away. Pulled in and they jumped right onto it. Thanks!!

Angie Fernandez

Their service is fast and thorough. Both my claims were taken care of same day and their mobile service is great!

Adam Thompson

Guy I spoke with knew his stuff. Easy to schedule, texted me when it was ready. Found my go to glass shop

Tryson101

I was able to get quick service in one day,they were very friendly and the install looks great.

Seth Means

They were able to come out to me same day to repair my passenger window. Will use their services again 100%

Brackston Moores

Extremely professional and very knowledgeable. Got the work done quickly and efficiently I will definitely be recommending them to friends and family.

Romel Givargis

John came out to my location on the same day I called. The work was professional, and everything was explained in detail. Excellent!

Jeffrey Jordan

These guys were great! Good communication , fair Pricing. Went the extra mile to do a great Job

Ann Gilbert

Super fast and simple process with nice people. Highly recommend!

Alyssa Raisanen

They did a great job replacing my windshield also great customer service.

J Sterling

Very professional, great service, fair price. Great location and I'd drive out of my way to come back.

cirenyram

Professional,courteous, punctual and their work was great! I would recommend Kaizen Auto Glass repair.

william heidler

Hands down best glass repair business out there. I had an unfortunate issue happen last minute with my window and they were able to squeeze me in the day of and get me on my feet in an hour.. Thank you again

Amy Lu

Set expectations accurately. Work was completed quickly and professionally. My car was in the best of hands.

Bonnie Goulding

Was impressed the minute I walked in the door. Exceptional customer service, quick & efficient work, and a very nice waiting lounge. I definitely recommend.

Ryan Lindsey

Top Notch. Very friendly and fair prices. I totally recommend these guys if you find yourself in the need of glass work.

Mike Chumbley

Great service Good people. I like to keep my business with locally owned companies. Skip the big name national companies and stick with these guys.

Malik Delgado

These guys do an amazing job on replacing my windshield I recommend there service to everyone.

Richard Loughney

Prompt, helpful service with rock chips repaired quickly. An easy, enjoyable experience for the 2nd time in the past year.

Stephanie J

Excellent customer service. Danny was on time and did a great job. Would definitely use them again.

Dan Donin

Came out and fixed my cracked windshield quickly and even let me watch. Super nice people would very much recommend

Adam Winston

From getting an accurate quote on-line to scheduling the appointment and the quality service, I highly recommend Kaizen.

Nicholas Sullivan

these guys got to me in the same day. got it done fast and charged me appropriately. they came to me, and left me with a job well done and a clean truck.

Elijah Schumacher

These guys were fast, very competitively priced, and flexible enough to work with my schedule. Friendly too.

Quoc

Did a great job repairing my giant rock chip. John took extra time and effort to make sure that the repair was done well. Thanks!

Timothy Johnson

This company was very fast friendly kept in touch Nice job thanx I recommend them very much reasonable price thank you

James White

In the course of 5 hours, I got a quote, appointment, and installation of a broken window. All at a reasonable price.

Daniel sanchez

Super friendly and speedy service. They were able to get me in the next day for a insurance claim.

don norwood

The guys at Kaizen are so professional and through. They run a very people friendly operation. I would refer my family and friends.

Mark Nichols

Did my TJ Crawler...Awesome work, guys were right on time, highly recommend them!!

Salty “SilverFoxOutdoors66” C

A couple hundred cheaper than the national chains. Excellent service and very professional!

Jose P

Excellent and fast service. Will use again and refer to anyone in need of auto glass replacements!

James Gonzalez

Professional quick and reasonable pricing. Couldn't ask for more!

Tim Duclos

Got to my place on time, took only about 1/2 hr to finish and everything went great! Highly reccommend.

Jacob Pearlman

This is an excellent company.. we do business with them and they are really nice guys to work with... they are professional.. would highly recommend using them!

Jill Lampman

Very quick service appointment scheduled, prompt attention and fix looks great!

Susan Casey

Really excellent service! Very quick, accommodating and great price. Would definitely recommend!!!

Cassandra wolfe

They got me in quick and they were flexible. Easy and simple and cheaper than some competitors.

Emily Parisi

Really helpful and efficient at a great price. Laidback waiting room with Netflix, wifi, coffee and tea, highly recommend!

Matthew Wiley

Kaizen, was prompt, quick, easy and beat all competitors price. Would use and recommend for future.

Paul Jacobsen

Professional, high quality work with attention to detail, and their price was less than their local competitor.

Michael Redman

Reminded me of my own business before I retired. Giving the customer the best possible experience. Arigato Kaizen

Mowlot Kazati

We didn't end up going there yet, but the person that texted with me was very helpful and took time to answer my somewhat complicated questions.

chris wetzel

Quick and great service, I pulled up at 4:30pm and they still were friendly lol.

Nature Lizard

Very happy with the work, price, and customer service I received from Danny at Kaizen.

Brian Christina

Super quick and they drive to my house and did the job in less than an hour in my driveway.

Alicia & Alex B

Great work and unbeatable service! (Edit: Please note, that was from my mom. I now take over her account now.)

Kenneth Kent

I had a great experience with this business. Quality work at a good price and prompt response with their mobile service.

Neftali Cabrera

Excellent service!!! I would definitely recommend this company Best price in town

Tammy Curry

Awesome! Got me in right away and Zero hassle. I doubt I'd go anywhere else. They have my business. 👍 …

Brett Schneider

Good value and the work was done super quick!

Yvonne Tompkins

Very friendly and professional. They cleaned up as well and the whole process was very smooth and worth the money and time

Paula Fiallos

Awesome work! I strongly recommend Kaizen Auto Glass, they don’t disappoint.

Mary Ann Gwinn

Called in the morning and was able to be taken care of the same day. Very professional and quick.

Bryan Scott

FIxed 2 rock chips on our work van. Quick and polite. Would recommend

Contact

Photos