Reviews of Auto Glass Services NW & Calibration. (Auto Glass Shop) in Portland (Oregon).
Auto Glass Services NW & Calibration
8725 NE Emerson St, Portland, OR 97220, United States
Description
Information of Auto Glass Services NW & Calibration, Auto glass shop in Portland (Oregon)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Auto Glass Services NW & Calibration
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Reviews of Auto Glass Services NW & Calibration
Connecticut Longaker
This is a great company! I needed 2 windows replaced in 3 weeks (both broken out). Terry did his best to find my replacements and schedule me within a day or 2. Jorge did an awesome job and quickly with the actual replacement. I needed them to come back for a minor detail and they got me scheduled and completed within 2 days. Seeing how many people in Portland are needing windows replaced, it’s nice to know you’ve got someone you can count on to help get it done quickly and cost effectively.
Ian Klein
They were very fast to replace my window (same day I called). They offered the best price of the businesses I contacted, and George was extremely nice and professional. I’d highly recommend these guys for window and windshield replacements!
Dave Berntsen
Just had Auto Glass Service NW replace my daughters VW rear windshield. What a great experience! Got original quote from Jeff and placed order. The following day Nick coordinated installation with the installer - Fisher. Ran into some problems with the car getting locked (my daughter was not present) but Nick/Fisher were patient and waited until my daughter could return from school to fix the lock problem. Very cool. Plus it was raining out AND was the day before my daughter flew home for Thanksgiving. Good work Fisher, Nick and Jeff. Thanks Dave
John Limbaugh
Jaret, Tony and Marco at Auto Glass NW located at 8725 NE Emerson are AWESOME!! My son's car had the rear window broken in a vandalism break-in. The car is 20 years old, some glass shops in town simply told me they couldn't get a window, or itd be "weeks". Other "well known" franchises quotes were ridiculously high and still another place I called doubled their quote when they came out to perform the work!! In frustration, I then called Auto Glass NW. Jaret was extremely helpful, found a window with no issues, had it quickly, AND was significantly less then any other quote!! A long time PDX resident, Jaret stuck to the estimate, Tony and Marco performed exceptional work in a very timely manner. Auto Glass NW will be my first choice going forward for ALL glass needs. Highly recommended and appreciated. Definitely wish I'd called them 1st!!
Pete Brown
Someone smashed my drivers side window - downtown is fun like that. I went to a wrecking yard and got my own glass, self installed, and while I was careful about not breaking or losing parts I didn't properly align it.
I called Auto Glass Services NW and they got two gentlemen out immediately who knocked it out in 15 minutes, gave me technical advisement, and were 100% professional.
I paid Terry, the service manager, over the phone who was also great to deal with and professional as well. Thank you all for the good work.
Danielle Holmes
My car was broken into with my driver’s window shattered. I called at end of business day and Phil replaced my window by noon the next day. Phil was great — very professional and nice to talk with. He was able to get all of the glass out from inside the car as well. Really appreciate how quickly this was done and that I didn’t have to go anywhere to get the window replaced — highly recommend!
Alan
Great friendly service and with reasonable price for replacing my cracked windshield. They came out to where my car parked and replaced the windshield within the time there as promised. I would trust them for their business and recommend others if you need your auto glass repair or replace.
Robin Steeley
I had this company come out to replace my badly cracked windshield. The technician Fisher was fantastic and did a great job. I appreciate him coming on a Saturday. They came quickly after a hassle free quote, arrived on time and did the replacement without any problems. I'd recommend them to anyone in need of auto glass repair. I always use local businesses whenever possible, and this is one I'd call again.
Joe Randolph
Had a really good experience with Auto Glass Services NW. They responded to my request for a quote very quickly and got my windshield replacement scheduled right away. They mistakenly charged me extra for a camera windshield but once I emailed them they fixed it instantly and again were very responsive. Technicians were nice and finished the job expediently. Plus they are a local, family owned company. Overall very satisfied and would recommend them.
Sue Edwards
Exceptional Service! Our car had been broken into while staying Portland. I called Auto glass Services and talked with Nicholas. Within in a few minutes he had the window ordered and a technician enroute. Phil quickly replaced the window and we were on our way with very little delay in our travel plans. Good job!
Chunbary Ouk
Hands down to all the great group of people's that works for auto glass service NW. I have gone through the management for multiple times and never let me down. They take there job professionally and priority to fix any windows at any time and place. I got all my windows on my left side completely shattered at work. The following day auto glass service NW awesomely came by and replace all three windows with no problem. And it look really good like I drove off and brand new vehicle off the lot or the incident never happen. Again thank you auto glass services keep the great work.
trevor lyons
My vehicle was broken into, which unfortunately is a common thing in Portland. I called a few different places, all of whom did not have availability for over a week and gave me a quote way too high. When I called Auto Glass Servics NW I spoke to Nick LaFord who was able to track down the part for a way more affordable price and got it fixed the very next morning. The technician, Jaret did an amazing job and even cleaned out the broken glass!The staff was extremely friendly and actually wanted to help. I would 100% recommend this place to anyone. They did quality work with zero flaws.
Michelle Aarhus
The seal in my windshield came loose (yikes!) so I called around and went with Auto Glass Services NW because of the customer service of the person who answered the phone. They were able to come install it the next day. The technician, Cody, was fantastic! He was super knowledgeable about the work being done and cars in general. He was professional and friendly and answered all of my questions. Highly recommend!
Jonathan Wykoff
My vehicle was vandalized outside my house early Saturday morning, found this shop based on Google reviews, and through my insurance was able to get it repaired by Monday afternoon at my house.
These guys replaced my rear windshield within a 48 hr turnaround and even though the installers had an issue with my wiper blade, Nick was gracious enough to come back to my house and replaced the part as well.
I have nothing but positive remarks for all the installers and whoever runs the office. I would definitely recommend them to friends and if I have a need for them in the future will absolutely be calling them.
Stay At Home Mommy
Great experience! My car was vandalized and no where was willing to come in less than 7 days except these folks! I was able to get next day repair, the claim process was easy and painless with my insurance carrier, and I had a new windshield in 24 hours! Not only were they quick and helpful, they did a great job and I will use them from now on!
Michael Miller
Scheduled a windshield replacement on a Monday morning and Nick was able to come out the same day and right on time. We live in a busy area, but he was able to find and recommend a good location in the neighborhood, to do the replacement. Service was finished right away and the price was exactly as they quoted in the estimate. So glad I had the service done with them as I was about to spend much more with a different company.
Rachel Warren
My side window got busted out and they were gonna have to ship in a part from Washington. However, later that night, they located a replacement window and the next DAY these excellent humans had it replaced! The replacement part is perfect, functioning exactly as it's supposed to, and the people at every step of the way in this business are so friendly and kind--above and beyond. They even disinfected inside my car after the replacement for COVID-19 safety. Professional, courteous, reasonably priced, and overall awesome. 10/10 would recommend!
aaron seid
Excellent service from start to finish. They were able to get me in & out within an hour.
They covered my deductible so there was no out of pocket cost.
I highly recommend them.
Thanks Nick & Team!
Barbara Armendariz
100% satisfied. Spoke with Nick on Friday, had 2 techs replace three windshields first thing Saturday morning. Efficient, professional, polite, personable and above all, knowledgeable. Recommend them for quality service and reasonable prices. Thank you ,
Kimberly Softich
If I could give this business TEN stars, I would. I called on late Friday afternoon due to a broken rear window. From my phone interaction with Nick, who was able to come through with the needed part when no one else could, to working with Cody on the install, all expectations were exceeded. I was helped promptly during my initial call with Nick. Cody arrived within the time frame promised by Nick, and even called when he was leaving his prior destination to let me know he was on the way. Cody was friendly, professional and knowledgeable. And the estimate was right on the money. I am beyond impressed by this company and its employees.
Jeffrey Schmunk
These guys are great - highly recommend!
Vandals smashed in my car window overnight and after a 7:30 call Nick had me set up with a replacement in under 2 hours. He even carefully vacuumed out all the glass so the car was all set.
Both Jared and Nick were extremely nice, very knowledgeable, and their price was totally reasonable and as-quoted.
Thanks fellas, I’ve already referred you to others!
Douglas Winston
Nick is the man, ask for him if possible, but he's busy. The other staff are great as well!
Car was broken into, they came and replaced the window. The window regulator broke in my Subaru. All the dealerships and their affiliations had to manufacture this piece and ship it out in about ~1.5 months time, Nick worked his magic. Found the part, 1/3 of the cost+labor and done in 1 week!
Bryce Dundas
Very friendly and professional over the phone and in person. They arrived within the time frame they gave me and completed the job in roughly 30-40 minutes. They cleaned all of the glass shards in and around the car and even cleaned the seats with with interior cleaner. Care and precision was the impression that was left, and while no one wishes for their car window to get busted in, if/when it should happen again, there is no doubt I will be returning back to these guys.
Ryan G
Auto Glass Services NW was amazing. I got a big crack on my windshield from a rock hitting it on the freeway. I called them and in less than three days they had a new windshield for me. They came to me and replaced the windshield while I was busy working! I would highly recommended them. They also worked with my insurance company. Really convienent, fast, and professional!
Christopher McLaughlin
I had a great experience with the team at Auto Glass Services NW! My wifes car got broken into, and after calling at least 8 different glass places, the sales rep Terry gave us the most competitive rate possible. They were able to fix the window the following day, and our tech Nick was fantastic. Thank you Auto Glass Services NW for being a fantastic local business!!
Dustin Weatherwax
Five stars doesn’t begin to say how happy I am with the service I got. Very straightforward about pricing, excellent on scheduling (within a few hours of calling them I had a new windshield in). Jose was a great technician and the owner even came out to lend a hand. This is the best business experience I have had in years.
Henry Werch
We were concerned when our windshield was severely cracked late on a Friday evening and we had to find a State-Farm recommended auto glass service company on a Saturday. Many were closed, one said the wait would be till May. Auto Glass Services NW, responded to our message within a half-hour, and said that they could come to our home and replace the windshield on Monday morning. They did, completing the work in under an hour. The technician, Nick, was polite and professional. Our experience was excellent compared to some previous experiences elsewhere.
Morgan Ranf
Great service, even when they couldn't get me in the same day, they were extremely helpful and I ended up saving by asking for price match because of them. Wish I could have used them just for that!
Julia [email protected]
Great customer service! From the customer service person who I spoke with over the phone to the technician that came to my house and installed my new windshield they were friendly and very professional. The new windshield looks great and the price was was right too. I Highly recommend this company.
Tiff Weekley
Had my rear window replaced after it had been broken in and had a wonderful experience here! They got back to me with an affordable quote quickly and came to my home for a speedy replacement - even vacuuming out all of the broken glass. Will absolutely call here again if I need them!
Steph Barnhart
Nick offered incredible, fast, flexible, accommodating, personal service to get my window replaced while I was at work. He empathized with the situation and even switched his planned route to work around my schedule. I also couldn't believe that his dispatchers answered the phone and could set up an appointment at 9 pm on a Sunday evening. Comparable, fair price. Will recommend Nick immediately to the next friend who's window gets smashed.
Tressa Gehrke
My front passenger window got broken last Friday (happy new year!) and this was the only company I could find who could fix it the next morning. They were a pre-approved vendor of my insurance company (didn't know that in advance), so I didn't have to pay anything out of pocket for the repair. They were prompt, courteous, and even cleaned up all of the glass for me (it was windy that day and it was making a mess when I tried). Highly recommend Mick and his team.
Jonathan Williams
Nick is a pro and takes justifiable pride in his work and expertise. My rear window was bashed and he swept out the glass and also replaced the damaged wiper and defrost attachments- which were quirky due to the age of my vehicle. Price was 30% less than Safe-Lite and they got to me within two hours of them opening. I work in the Lloyd District and he scouted out a good place to do the repair. Would strongly recommend.
Shawn D.
They did a great job. Had to get a rear windshield from a junkyard since Toyota only caries part for 7 years now. A lot of glass companies don't like jobs they can't guarantee, but Auto Glass Services NW took the job and did it at a great price. There was some extra work that had to be done and they did not charge me for it. I told their technicians that I would clean up the glass but they did it anyways. Very professional.
Christopher Hamel
Woke up to a security alert at 530am and they fixed my window by noon. I'm blown away by how easy going and friendly they were. Great work, great service. Hope I never need it again, but I know where to go first.
Junior Miller
I would highly recommend Auto Glass Services NW to anyone needing repair or replacement of any windows on your vehcile! They took my call Friday night and came to my house the next day to repair my broken back window. Not only was the price what we were going to pay but the customer service was excellent. Fisher and Austin did an amazing job and were done super quick allowing us not to lose any time on the busy Saturday we had planned! Thank you all for taking care of us!
VT N
I decided that there are 4 important aspects of getting a windshield replaced: prompt service, good price, least hassle, warranty. These guys came to my car and installed a new windshield at the same price as the lowest non-mobile service I could find. Their techs were friendly and did a nice job. They ended up breaking a piece of my car's moulding and took swift corrective action, purchasing a new part from across town and came to replace it the next day without a hassle. The warranty is in fine print, but I trust they will honor it should I need it in the future, based on how they handled themselves during this transaction. Thank you so much guys. Hope I won't need you again soon, but if I do, you've got my business.
Mark Perrin
They were incredibly helpful with our glass claims. I had my car broken into twice in so many weeks, and AGS was very friendly and helpful the first time, and the second time I called they remembered me and were out to fix the problem in a flash. The guys were very nice and did a great job and were done before I knew it. I will definitely call them for all my auto glass repairs, and will recommend them to everyone I know.
Luke Sugrue
I was referred here through my auto insurance to replace my cracked windshield. They were able to let me change my appointment to a home visit on the day of scheduled service. The receptionist was very friendly as well as the gentleman who did an excellent job replacing the windshield.
Sam Henry
Very fast and professional! Terry helped me on the phone and 2 other gentlemen came out to do the job. They were all very professional and courteous as well as smiles all the way around! Hurray for my new windshield!! Thank you all at Auto Glass Services NW!
Puja Patel
I called Auto Glass NW for a broken glass window. Marlene was very helpful over the phone in locating the part, giving me a good deal, and scheduling a time for service that was convenient for me. Nick, the technician, arrived in the given time slot and was prepared, efficient, and thorough. Great service, would refer my friends and family to them.
Kell Bell
We had 2 windows in both our cars smashed in. Auto Glass Services NW came to us the next day. They did a great job. Very friendly. Excellent customer service! I highly recommend them.
Autobella Inc.
AGSNW has installed countless windshields & performed various types of window repairs on all makes & models of cars for us. They are timely, quality & service driven. I consistently refer them to all my Retail & Wholesale clients. If one is looking for Windshields or any type of fixed or door glass repairs, these are the people to call as they are the best and most reliable in the local industry !
Tori Lanay
Did an amazing job, working on my 1999 Acura 3.2 TL windshield. They came to me, at 7:00 am and gave me an awesome deal. I would so recommend them if you need your windshields fixed as soon as possible and don't have a lot of extra cash. They did great!
Steve Tran
Nick was great. The whole thing took a little more than 15 minutes and they come to my home to replace my windshield. Compared to other places that I've gotten my windshield replaced it was significantly more affordable literally hundreds lass than other competitors in the area. Worth it.
Northwest Content Tech
AGS made getting my windshield replaced very easy. They are competitively priced and even worked with my insurance company (State Farm) to get me a discount. We set up an appointment and they came out and replaced my windshield right in my driveway. Zero hassle and no BS. I would definitely use them again.
Katrina Culp
I needed same day service today at a reasonable price for a dsfront window and had called at least a dozen of different places. Steve came through 100% He was at my location in just a few hours and I was on the road again! Everyone else I called it would have been days! Thank you so much guys! I will for sure recommend your company for any Auto Glass repairs from here on out! Thanks again Steve! *****
Aurora Crosetti
Had my windshield replaced by this great company today. They came to my work and completed the job, making it super easy for me.
They actually went above and beyond and fixed something small on my rear view mirror that I’ve been wanting to get fixed.
The new windshield looks great - I highly recommend Auto Glass services NW 🙂
Thanks!!!
Richie A. Scholes
The people of this company are professional, personable, thorough, and by the book. They work fast to fix the issue with no excuses. This is how companies should be ran. I checked window replacements within 30 miles and these guys were the best priced and quickest to respond. Kudos to Nick Laford for coming out in a 95 degree day to work on my window replacement. You are courteous and very professional. Keep up the good work sir!
Vickie Creek
We've used Auto Glass Services NW for both our Mercedes and our Kia. Every time, it was top notch and next day service, with a smile. They did everything right, the first time. We will only them any time there is a need for
Auto Glass.
Thanks, guys!
Vickie C.
Susan Scanlon
I don't usually write reviews - but Auto Glass NW deserves a little of my time to comment on what a great experience I had with their company. My insurance company referred me to someone else, who couldn't fit me in for almost a week (my entire window had been bashed in). The other company wanted me to leave my car with them for a day, and my deductible was more than what I paid Auto Glass NW - who came to my workplace and replaced the window the same day. Auto Glass NW made having my car broken into and my window smashed to smithereens a little less icky. I highly recommend them.
Tyler Wright
Outstanding service from start to finish. Completely satisfied with the entire process. Scheduling was quick and easy, the technicians arrived when expected, clearly explained the replacement process and were very friendly and professional. I couldn’t be happier. I would highly recommend Auto Glass Services NW to family and friends and will use them again if needed
Kristina Hebert
I’m so glad I looked into an auto glass service other than Safelite!
I tried calling on Saturday right around closing, and received a call back from Terry on Monday morning, who quoted me almost half as much as Safelite. Auto Glass Services charged me $249 for my back driver side window, when their competitor quoted $404 for the job.
AGS was able to schedule my window replacement for today (the next day).
AGS provides mobile service, so I was given a time frame of 9am-1pm, and Nick was here by 9:15!
He was finished with my replacement, and glass cleanup in under an hour, including jumping my car, since I’d put off the repair for about a week, and left my car parked in my garage.
Nick was so friendly, and professional.
Hopefully I won’t need anymore glass replaced in the near future, but if need be, I will certainly be calling them again.
Matthew Asay
Had a great experience with Auto Glass Services NW. I was referred by a friend who felt this company had gone above and beyond from start to finish. From the first phone call to the installers taking exceptional care of my car, Auto Glass Services NW gets my recommendation!
Jeff Cuthbert
I had the misfortune to need two windows replaced in the span of three weeks. Both times I received a very prompt response and incredible service by Auto Glass Services NW. The technician was fast,friendly, and thorough. If I ever need another window replaced, they'll be the first place I will call.
FIVE STARS!
Kevin Wilbanks
Auto Glass Services was fantastic. They replaced my windshield in November of last year, and it has held up great so far.
Moreover, I just had a windshield molding trim piece fly off of my car while driving through high winds. I contacted AGS, as they had to remove that piece to replace my windshield and I feared it was not replaced correctly, and they found a replacement, paid for it, and re-installed it (with glue this time), all in less than 24 hours.
As it turns out, this is a common issue with my car, and has even happened to people who haven't had a windshield replaced. AGS didn't technically need to do anything, but they still offered to fix it AND covered the cost.
I couldn't be happier with their service, and will definitely recommend them in the future.
Molly Parsons
AGSNW was an awesome experience. The process was easy as they came straight to our car and were very communicative about timing, etc. When they forgot to add the rain sensor back in, they kindly found another place that could reinstall it for me as I had already left the area and they paid for that. They are super kind and professional!
John Voss
What a interesting day of unfortunate events, my windshield was smashed in and Side glass was bashed out. After sending late evening emails I got response and had a crew cleaning and installing new glass in downtown Portland the next morning. Luckily I have a super low deductible and my cost was merely fifty bucks.
The guys that came out where friendly and did a great job, they went out off there way to respect my vehicle which I have worked very hard for and would gladly refer this company to family and friends. Cheers.
JV
stephanie green
we had Jose come to fix our car window that was broken. He managed to turn horrible situation into an amazing one!!!! the came next morning and did an amazing job and speedy. He was kind and amazing. I HIGHLY recommend auto glass service NW. Also ask for JOSE he is the best. we are a forever client now just because of him.
Anna Dye
Auto Glass Services NW replaced my cracked windshield 3 years ago! When my car started leaking, I started ruling out issues one by one (with the help of a mechanic). We had everything ruled out except the windshield. The mechanic suggested to call the auto glass repair shop and ask about a warranty. Sure enough, my windshield was under warranty. When they came out to replace the windshield, it appeared that the windshield was not the culprit for the leak (glue around the windshield). I'll have to wait another day or two before I take the car through the car wash or use a hose to test it out. This leak is costing me a lot of time and money! But Auto Glass Services NW definitely made a part of the journey much easier! Thanks for the fast service and replacement. The warranty from the prior service definitely saved me some money!!
Matt Magee
Fit us in same day when someone smashed our car window overnight. They had it replaced 40 minutes after dropping off. Best of all, they responded fast by email to the online quote request. Other places insisted on calling and upselling instead of this honest quote and preferred communication. Price was not the cheapest but lower than most other places (and a third less than where our insurance sent us, even though deductible meant they weren't paying).
If you are going to them instead of coming to you, hopefully they'll have fixed their website, but address on website was someone's house on 68th, their actual location is the Broadway Cab building on NE Emerson and 89th. Likewise, phone answering and paperwork seemed a little chaotic, but I'm still giving full stars because if it works it works!
Balwinder Singh
Hi everyone, I call couple of places then I got hold of NW Glass Services they came over to my home and fix my window glass less the 40 minutes that was completely broken. it was Nick Laford who put my window glass on, He show up on time that he told me five Star from me will recommend to my friends and family. awesome service and great customer care. thanks Nice!! it was in Vancouver (WA)
Lexie Fields
First of all, I detest writing reviews, so the fact that I'm writing one means this business REALLY took care of our needs! Jaret was so kind to get our truck windshield repaired immediately after having vandals smash in the two driver's side windows...during the 30 degree weather. Nick got the repairs done without complaint despite the freezing temps and we couldn't be more pleased with our experience!
Share review Write an update Edit review Delete review
John Vervynck
My car got broken into early yesterday morning. Once I got my insurance claim paid I started calling around for quotes. I called Auto Glass Services NW this morning at 7 o'clock and by 8:30 Jaret and his partner were at my house. They put my new window in, vacuumed the broken glass out of my car, and cleaned the off the sidewalk where some of the glass had shattered, all by 9 o'clock. Both Jaret and his partner were super professional and tolerant of my hovering 😉. Thanks again guys for all your hard work!
Billy Friend
I have a classic Volvo 242 and I prefer not to let anyone work on it. Therefore, I do most of the work myself. My plan was to replace the broken windscreen with a used part but the price for a new one with Auto Glass Services Northwest was extremely affordable. I had called other glass shops and no other quote was close. The installer was in good spirits, the glass part was quality, the work was clean and efficient, and the warranty is for life. I definitely recommend these chaps.
Angela Soll
I am a Californian resident that recently had a wonderful experience using Auto Glass Services NW. My daughter who goes to college in Portland had her car window smashed and her car broken into. Because her car is an older Subaru a lot of other glass shops didn't have her rear window in their shop and would have to order it through the Subaru dealer - or take the time to find it through a salvage yard (which many of the glass shops were not excited about).
When I called Auto Glass Services NW they were so professional and VERY helpful!
After many phone calls, and texts (best customer service ever!) the owner went to a salvage yard ten miles out of his way (he found an exact car like my daughter's) and came to my daughter's college while she was working and installed her new window. And can I add that because my daughter wasn't answering the phone (Grrr) he called me, told me the situation, waited for me to get a hold of her and waited until my daughter came out of her job to give him the keys.
They installed the window perfectly and vacuumed out the car so the shattered glass wasn't all over the place. After all was said and done they texted me and asked how the window was working. Because they are not a brick and mortar business they can take the time to care for their clients and not worry about paying their rent on a building.
As a mother of a college student who is hours and hours away from her daughter I felt relieved knowing she was going to be taken care of. I would recommend this business to anyone who is looking for a business that is professional and one who cares about their clients. Thank you for everything!
Jen Fonzi
These guys are amazing!!!! After my car was broken into, Jaret immediately looked into what I needed and sent Nick out to my house within no time!! Nick cleaned all the broken glass, got the new window in, and even referred me to a place to replace the tint on my window. Helped me out tremendously in a stressful situation. Amazing service, super nice dudes!! Very happy with selecting them. Thank you so much!!
Catherine Quintana
This company was awesome not only were their prices unbelievable but they meant what they said on the phone. I even double and triple and quadruple check to make sure that's what I was paying was salad cash for my wallet to there's not an insurance deductible that it was the exact price. The prices that I was quoting online or double of what I paid from this company and not only did they show up early but they did the job effectively and were unbelievable. They went out of their way to get an additional part that I needed to get fixed on my car as well. If I were to recommend any anyone I would recommend this company. Even people back in Colorado I would recommend to this company but they're only the Portland and Vancouver service area. That's just how well my experience was and still is as I'm still getting a little work that's still. And believe me I'm the first one to be loud and proud if I have a bad experience with a company and I have the exact opposite and then some this is a 5 + star company!
Jesse Muir
Incredible service and speed. I called close to 5pm and they were flexible to get my car in that night and fixed by 11am the next day. Truly blown away with their commitment to excellence.
Jacob Hileman
After days of calling various companies throughout the city, Terry was able to come through for me with not only the best price, by far, but with weekend installation and at my apartment. It was a quick and simple process with them and was a lifesaver with my busy weekdays and the rain starting. Can't recommend them highly enough!
ItsTheHamptons
Where do I start?
I call late last night, they tell me they can make it tomorrow. By 12pm today my window is fixed and working smoothly! Nick was a life saver! Very friendly guy, helpful, and funny! Just an all around cool guy! Thank you Auto Glass for helping me in such short notice! I will recommend that you be the first to contact if anyone needs window repair!
Kurtis
Had the unfortunate event of someone breaking into my car over the weekend. Called around and AGNW gave me the fairest price as soon as possible. Came to my work and Nick was great. got me taken care of right away, great work all around. Will continue to return here with any glass issues.
mo ku
Unlike most businesses out there, they picked up the phone on Sunday afternoon. My car was broken into Saturday morning and had passenger window blown to pieces. They came to MY HOUSE on Monday morning, and fixed it right away. And the price was lower than any other places in Portland. I highly recommend them, their service was excellent too.
Arnold Browning
Nick called that he would be a little late due to traffic in Portland. Nick was very skilled and replaced the broken driver's door window in my 92 Accord in just a few minutes. When he was done he sprayed silicon in the window channel and the window works like new. I'm so glad Farmer's Insurance uses Auto Glass Services NW. I will ask for them again if I have another need for auto glass.
Matthew Grady
Auto glass services is a first rate company who desires to satisfy their customers as rapidly as possible. They work with insurance companies to provide the fastest way to obtain a claim number and get your window repaired or relplaced. Their staff are highly communicative and knowledgible. I recommend using this company over all the other ones out there
Luke Rogers
This company is really great. I recently used them to replace my windshield and the process was flawless. Easy to have them out to my house to replace the windshield, and they got it done fast! Scheduling was easy also. I will use them again
Chester Bishop
I had a badly cracked and scuffed windshield...visibility at night was getting really bad. He came to my work-place, and replaced it right there in the employee parking lot, in about 25 minutes...no mess in my car; in fact it was cleaner than when he arrived. The old glass went away in his van, still in one piece, amazingly (as it had several bad cracks). He cleaned out my fresh-air vents while he was at it, and gave recommendations as to care of the new glass.
The cost was far lower than other quotes for a similar job. I am completely pleased.
Paul Lien
The work was great and they even came to my house to perform the service. Was done quickly. There was a problem with glass being stuck in the panels but the company was prompt in fixing the issue. They reached and fixed the problem the next day. Thank you. Highly recommended.
neal munson
Excellent communication and great pricing. Been using these guys for years now and they never fail to impress! Nick did a bang up job putting on new backglass and tail light. Highly recommended!
Wesley Vara
Amazing!! Looks great. I appreciate it guys. It was done so quickly and they cleaned up all the broken glass afterwards too. Your extremely kind and reasonable prices. They will work something out with you like they did with me. I am definitely recommending them to all my friends and family members!
sekaiman
big thanks for the quick response to my cracked windshield getting replaced guys did a clean job and quick to and nick in the office won’t let you down he maid it happen and was very good on explaining the process i highly recommend agsnw for all your auto glass thanks again lifelong customer now.
Brandon Seymour
The business was wonderful! Very quick with responding back. Helped me out with a price i couldn't refuse! The crew that came out an did my window were very respectful and helpful. I couldn't be happier with the install! Thanks again guys! Great job!! I highly recommend them!!
Cody Perry
I’m very stoked with the service they gave me. I spoke to nick and I got my door glass installed same day. The tech fisher was on time and finished really fast! I recommend them! Also cheapest I could find
Colby Anderson
These guys came in clutch I used them once and they hooked me up for being with them beforehand so grateful for these guys they literally saved my life. Very efficient. They know what they are doing, very friendly and best part they work with you not against you!!! Also drives to me how much better could it get! Thanks guys I would give more stars if available!!!
Jesus Varela
Fast and efficient service, great job at a fair price
Philip Gragg
Phil did a superior job on my windshield despite the messy work area! Thanks so much! Came to my garage to do an install on a project rig I'm workin on, and he had no problem getting it right the first time! Very experienced and professional!
kbb
As good as it gets: honest, fast, and convenient.
I needed a rear window repaired after a break-in, and I needed it fixed asap (weather was coming, needed it to be secure to transport gear that day, etc.). I called at approximately 9am, and response was immediate. I had questions about replacing with OEM vs. after market glass, and the owner responded to all texts quickly and accurately. He was able to confirm via phone pic which shade of glass I needed so there wouldn't be any confusion. I called three different shops, and AGS was by far the most reasonably priced, and even for OEM glass.
Nick, the installer, showed up when I was told to expect him (30-45 mins later), he was kind enough to chat a bit about glass costs (I'm always curious), the work, etc. I got the feeling that not only did I get a solid deal, but that AGS was an honest, solid outfit - both for employees as well as customers. I went back inside to work, and approximately 30 mins later, he texted that he was done. He vacuumed up all the glass in the car, and outside, which I appreciated since I didn't have a vacuum. Payment was conveniently taken via stripe, and it the ordeal was over. I was at work 2.5 hours after calling them.
I won't go anywhere else.
Bob W
Nick was prompt, personable and professional. Installed a quality window at a fair price on short notice and I have no complaints. I'd recommend Nick and AGSNW to anyone looking for window replacement!
Barbara Clark
I've used Auto Glass Services NW several times. Very professional, quick, and excellent service. My experiences have been so great that I have recommended them to my friends who also had wonderful service. Thank you Auto Glass Services NW for taking care of so many people. You guys rock !!!
Ken Sasaki
Auto Glass Service NW is the best service in the Portland area you're gonna find. First class service and the technicians are highly skilled great guys. Not only did they take care of my car, my friend in Zig Zag and my Aunt in Lake Oswego were happy with the prompt service. One call and you get the best price and the best service.
Emily Hayes
I'm truly relieved. I found these guys in a frantic hurried search before work when I realized my passenger window had been shot out Iast night with a bb. I answered their quote survey and promptly received a quote AND address via text. I called and told them I couldn't get out to them, but since it was raining they offered to just pick up my truck no extra cost!!! Mind blown. Wasn't sure about trusting someone that I'd never really met or talked to about giving my keys, but they sure didn't disappoint. Got a ride from a co-worker and was able to get out to them during my lunch break. It was fixed with NO HASSLES. I haven't gotten service this good since I moved to Spokane. Because most people suck, BUT NOT THESE GUYS!
Arreat Gibdos
I was looking for a shop to replace my cracked windshield and when others shops said they probably couldn't do it due to rust I got in contact with auto glass services nw and they told me they could do it. Had a new windshield on my car in no time, I couldn't be happier with the service I paid for.
Emily Perry-Tresser
I had a tricky issue with a part for my Mini Cooper S. When I called and asked if that was in the scope of services, I never heard "no". Instead I heard "Let me see what I can do-I will get right back to you"- From the first phone call to the end result ,I was extremely happy. Great customer service and communication along the way <I never felt unclear>. I also like the convenience of the Mobile service, they came right to my apartment. I recommend Jaret and his team of professionals! absolutely!
Justin Fetsko (he/they)
Gary and Fisher were great! They came out and quickly repaired my window for the price quoted. They were pleasant and professional. This is now my go-to place for auto glass repair.
Caleb Copko
These guys really helped me out. I had a side mirror that was knocked off by my lovely wife that I had just dealt with rather poorly with tape time and time again. Then one day wile at a gas station, I happened to be there when Auto Glass Services NW was filling up their work van. When one of their service techs saw my plight, he informed me that they did repairs and fixed it right there on the spot within moments.
Jordan Green
Great quality work, great communication and the installer even drove to my jobsite to install the new glass on my work van. Will definitely be recommending to everyone I know! You will not be disappointed!
Michael Aker
Came out and replaced my windshield within 24 hours of calling him. He also paid my insurance delectable. It was a win win situation. I'm already recommending this company.
Nancy Mack
First I'm very pleased with the outcome, however, there were a few glitches: the guys were half an hour late; there was some mix up with the glass; and I was told to let the car sit for at least an hour. Apparently the guys were late because the glass they had was for a different model (that was partly my fault) but with the right window they were done in half an hour :) Then they explained that the car had to sit for safety reasons and that all made sense so I checked my Facebook at Starbucks for the hour they recommended before leaving work. It was really convenient and the guys were friendly and professional. They really believe in their warrantee and that was the most impressive thing about it. I will be recommending AGSNW to anyone with broken car windows!
Shea Darland
Nick did a great job, very timely and cleaned out all the broken glass from my car at my home. Cheaper price then expected. Would highly recommend!
Sarah O'Leary
George was absolutely amazing. Not only was he on time but he went above and beyond and clean up the broken glass in my car and cleaned all my windows. GREAT CUSTOMER SERVICE!!!!
Darien Edgar
Nick come out to repair a chip in my windshield; friendly and knowledgeable and actually recommended for safety reasons to have the windshield replaced. Great follow up. Wouldn't go anywhere else :-)
shannon whitehouse
Best service I have ever had.! I had a someone break my window in the middle of the night and needed I someone to come to my house first thing in the morning so I could still go to work. The guys that came out were professional and super quick! I live on a tight budget and it was cheaper to pay out of pocket out than go through my insurance.
Luc Prahn
I have a body shop and when I need auto glass for my customer I call AGSNW. They will show up same day, with proper parts and are fully functional without any help. They have the tools that I do not have in my shop, they are specialists and they make me look good every time. So far no problem and this is good for my business. Thank you AGSNW.
Amanda Zeppenfeld
I recommend AGSNW. I got a great quote with good servive. The glass tech, Nick, was quick and efficient, friendly and no mess left behind. If I need auto glass work done again I know who to call!
CraigAaron Hardin
Nick is fantastic! He's helped me with two unfortunate break-ins in the past year, and has been quick, friendly and honest. Hope I never have to repair another broken window...but if I do, I'll call these guys. Thanks again
TJ Patten
These guys have been serving the Portland / Vancouver area for longer than I can remember.
They are Portland born and raised and know the entire area. I appreciate all the help (business and personal vehicles) they have provided throughout the years.
Thanks TEAM.
Dianna McDougall
This review is from my father Bob, Auto Glass Services NW replaced his windshield last week Friday Oct. 16 and they were very professional, on time and did a GREAT job!!!
Jack O'Grady (jogrady23)
Great service, answered on holiday and got everything ordered and scheduled. Came out first thing Monday morning. Great work, amazing staff (shout out to Tony), works with insurance. Will use again in the unfortunate event I need to.
Alyssa Wilson
Auto Glass Services was great, they were able to drive out to me and fix my back window in no time. Nick Laford was awesome, great communication and friendly!
Hannah Taylor
These guys were on time and super friendly! Service was done in under an hour and it’s so convenient for them to come to you. Also the cost didn’t burn a hole in my wallet, which is nice when your back window get unexpectedly smashed!
Sam Schultz
Someone smashed my passenger window to steal my wallet from my car. Nick came out to me to fix it for much cheaper than my insurance was quoting me. Fast, easy, and excellent service.
tsz kok cheung
Nick is a expert and do a really good job, they were able to get me a better price than the other glass shop in town. I would recommend them to everyone needing glass replacement.
Marta Vaughn
Great service. Visitors from out of town needed driver side mirror repaired and this company sourced the mirror in less than 24 hrs.
The vendor sent the wrong mirror (non-heated) so this company replaced the mirror at no cost! Wow!
Tristan Luciotti
Nick did an excellent job explaining everything and I really like that this comes with a warranty so you can be more rest assured. It was very simple to have done and it is nice to have him come to you rather than you traveling to them.
Coco D
This place has the best prices by far. They come to you. Take care of everything and are very clear with instructions for after care. Jarrett was my rep and he did a great job. I appreciate their attention to detail.
Breyell Payne
This company was great to work with. Made replacing the back window in my truck a breeze. Nick was friendly and went above and beyond to help me out.
Laurie Barnes
Quick response to on-site service request. Great price and wonderful workmanship. Call them before you chat with a dealer for any glass repair.
Deku Deku
Best price, friendly staff, quick replies and they stand by their warranty. Couldnt be happier with my new windshield. Wouldn’t go anywhere else!
Jay Tran
Great and fast. Texted the guy and he replied very quickly . I needed a rear glass to do a diy install to save some money and he let me purchas it quick and easy. Great company!!
Chester Friday
This was a good call. AGSNW saved me money and did a good job. I'd use them for all my auto glass replacements. They also will repair any rock chips for a low price.
Unknown Abilities
Nick from AGSNW was quick and was very attentive. He got the job done and it looked great. He was genuinely happy and ready to work. I will definitely stick with AGSNW. I appreciate all the hard work and effort!
Moe Kidane
Very professional and affordable, not to mention the convenience!
Rachel Savage
Terrence was so accommodating! My man and I are on a road trip and he had his technician meet us so we could get a drink while they fixed our window, highly recommended :)
Buncha
Thanks to Terrence and Jorge! Very fast and flexible and did a great job!
nicholas mazza
Best price I could find in Portland and super quick work. Nick was very friendly and easy to work with. Five stars overall!
Tomara Johnson
They found my glass when no one else could. Super fast, super professional, great communication. Im very happy and will recommend. Thank you!
Eric Jason
Best price in town for a quality windshield installed on site! Easy to deal with and very professional.
Z T
Great service for a great price! The best in town. I was in & out in less than 30 minutes.
Matthew Hansen
Our car was broken into and the AGSNW team came out the next day and fixed it at my home. Looks and works good as new! Great job, thanks!
Alice Kane
Smash and grab, some not so nice human destroyed my door glass, called these guys and job was completed before noon at $96 less than the company my insurance provider told me to use. Quoted me for windshield and will be calling once I get paid. Thanks Fisher, keep it local!!
AK
Brian Finney
Same day service, factory OEM windshield, lowest price in town, and short wait time, friendly service, I am extremely happy I found this place!
Ashley Wade
Nick and Fisher were very quick and efficient, polite friendly and didn’t leave one piece of glass in my driveway which was very much appreciated! Fantastic mobile service!!!
Anthony Wood
Glad I called these fellas, prices and service was unmatched. Nick came thru for a double check and if I have to ha e a glass company in my phone. It'll be this one!!!
William Hayes
Yellow Dot was efficient and quick! The job was done correctly from start to finish. You can't see where the chip was! I highly recommend Yellow Dot!
K&M PERFORMANCE
Very responsive had my passenger window broke out it was a mess glass everywhere they came within 2 hours of my call replaced my glass and vacuumed all done within 35 min thx guy's i will recommend to all my associates and friends.
Danielle Forsyth
Professional, efficient, prompt and reasonably priced. They did an amazing job and I would definitely recommend them to anyone who wants it done right!
Alyssa Buller
They were fast!! I called on a Thursday and by Friday at 9:15 am my windshield was replaced and I didn't even have to leave my apartment!!!
Elizabeth Whelan
Professional and efficient service technicians! So happy with our new windshield! Highly recommend!
Nicholas Mazza
Nick came on time and repaired my window quickly. Super easy to work with. I will definitely use in the future.
Alisha Lollar
Nick was great to work with. He was quick but did a great job. Would defiantly recommend to anyone.
Elliott Blake
These guys hooked my mom ,my brother and countless friends over the years ..I've looked at other estimates and found out those other guys weren't using the same factory glass that my car came with ...I'll be using auto glass northwest services for the rest of my life ..and you should also ..thanks guys ..
Rosmeri Gusman
I was very happy with their service! They came out and got it done within 30 min! Fast, reliable and very friendly. Thanks
Dylan R
Someone broke my window and Nick came out the next day and fixed it with in 20 min super helpful and very nice person. This place is the best priced and most convienet i would recomend to anyone!!! Thanks Nick!!!
GW Command
these guys are fast, efficient and well mannered. I will call them next time I need some glass for my Honda. thanks!
Adam Johnson
Fixed up, styled out, eradicated an unknown rust issue and gave a warranty too.
Above and beyond in my book.
Five stars all day!
Terry Patten
I have had a dozen experiences with these guys over the years and they are simply the best.
No hassle complete service.
I wouldn't ever think about looking anywhere else.
Thanks team!
Troy Gardner
Fast friendly clean and affordable I would definitely use them again or recommend them to a friend
Lucas Pickel
Within 1 buisness day they had a back window in my 93 940 volvo. Amazing price and they came to me.
Shawn Vegas
These guys are fantastic people with fantastic service and fantastic prices. If you need a windshield replacement these are your people
Pay up sucka RC
This is a top notch company i called early morning with a side window broken out and a cracked windshield from a brick nick and jaret had a guy out within 2 hours and everything cleaned up by noon thanks guys i will pass this along to all my family and friends
Catlin Walker
The pricing was reasonable.The work was done quickly and competinaly, while be careful and thoroughly. Definitely will use again.
Jeremy Kanooth
Even in a hectic time this company followed through and did an exceptional job. Their tech that helped me is second to none.
Anna Van Rooy
These guys went above and beyond to fix my window on a freezing cold day. They were fast and easy to communicate with. Thanks dudes!
Kristen Kridner
Even though I was calling about a service they did not provide, they gave me the most FRIENDLIEST service with my call. I would recommend this place for definitely my glass replacement needs!
Antwon Williams
Is the best auto service that I know of and they know how to work with people in their situation so take that to the bank world
Kimberly Skach
Jose was fantastic. This was the best price and the service, quick response and work quality couldn't have been better.
Kristin Phillips
10/10! Awesome customer service, they did the job fast and came out the next day.
Christy jade
Nick did a fantastic job and got my window fixed in 20 minutes!
V.C. Foster
Did my girlfriends car this morning, showed up on time and put in a new windshield. So far no issues and looks good.
Monica Araniva
They are super efficient and fast really helped me out when I was stuck in a pickle lol.
Sean Bernards
Extremely fast and friendly service. Nick was awesome and had great communication with me.
Peter Hagerman
These guys care and do a great job. Super service and quality that is rare. Huge thumbs up.
Evan
Fixed my car the next day for $299. Awesome customer service and they came to me.
Karla Adams
Quick service.. worked around my schedule... best price i found!!! Definitely keeping their information and passing it around!
Jim Diem
Super friendly professional service. Brandon and Fisher did a great job. Recommended!
Jeff Crimin
Came out on a Saturday to my house and repaired my windshield. Fixed my rear view mirror free of charge. Thank you guys.
John Cooper
A very good experience. They were on time, professional, fast and answered all of my questions. I would recommend them to anyone.
Cayla Letts
Great costumer service, got us in on short notice. Would recommend to my friends and family
John Sargent
Great price. The installers were experienced, competent, and on time.
Winter Okhtokiyuk
This company is awesome, the technician was friendly, quick and knowledgeable. I would recommend this company to anyone.
Karen Bartholoma
Right on time, and below budget! Way to go..
Rick was professional and helpful... 5 stars.
Karen
Matthew Horvat
Stuck to my difficult project until the end. Took extra time to ensure that I was satisfied. I'll be a repeat customer. Thank you!
Jan Malone
Very professional awesome work, great employees and polite and friendly staff 👍😀 …
Richard Butler
Nice people. It was raining the day the window was replaced but some of the glass that was broken was still on the floor
Steven Corzine
Did a excellent job. Thank u guys so much! Fair price and done right!
Amanda Curtiss
Incredibly professional and customer oriented business. I highly recommend them!
Megs
Quick, easy and efficient! Couldn't of asked for better service and on a holiday weekend to boot! Thx!
Andrew Frazier
Great service. Great job fixing up the glass.
Nathan Dollman
Showed up on time and finished very quickly
Paul Talbot
Brilliant service so quick and hassle free
Jim Foster
Great service from these guys. Prompt and professional, I would use them again.
Brian Lacy
Professional. Quick. Mobile. Great value. Why look anywhere else?
Aaron Simons
Awesome. Quick. Clean. Friendly. Thanks for your help Nick.
Justin Mason
Great pricing, fast service.
julia ryan
Awesome service, quick and reliable!
Sustaining Space
Kind and professional folks. Did everything the could to help me out.
ANDRAE BYRD
on time an great work ethic
Kelly Dinneen
Amazing service!
typereiter
Efficient, polite, and communicative.
A S
I've used these guys for years. Had windows installed by all of their techs. They're all great! Knowledgeable, professional, timely, and all around cool guys. I had a window replaced by another company years back (horrible job) gave Nick @ Auto Glass Services NW a call to get the job done right. I've been a customer ever since. Recommended 10/10
Keegan Laford
Jordan Zapfe
Taylor
MARK TRACY
Tan Vo
oliver solano
alinoti RJ
Katie Mello