Reviews of Metro Glass Omaha. (Auto Glass Shop) in Omaha (Nebraska).

Metro Glass Omaha

144 Reviews

111 Comments

Auto glass shop

Auto glass shop

8808 L St, Omaha, NE 68127, United States

Description

Information of Metro Glass Omaha, Auto glass shop in Omaha (Nebraska)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Metro Glass Omaha

Reviews of Metro Glass Omaha

David Aase

If you are in need of getting a windshield replaced or a chip repaired Metro Glass is one of the best places in town. I take all my fleet vehicles here for replacements or rock chip repairs. Friendly staff, fast service and their prices are the best in town.

Jen Weinlaub

Honest and affordable. Thes guys are amazing and are truly out here serving our community. I've been going here for about 20 years. You can't beat their quotes, by a LONG shot, and they go above and beyond every time. They have saved me and my company loads.

Natasha DeVita

I have not been in yet but I spoke with kathy on the phone and just from her professionalism and caring-ness of my windshield concern made me feel as ease and definitely like this is a place that will take care of me! Thank you Kathy!! See you next week :)

John Schaffert

Have used them multiple times. For chips in the windshield to windshield replacement. They are polite and friendly, are priced very competitively, and have a good turnaround time. And they are VERY busy!

Brian Grady

Awesome customer service. I mentioned the glass i needed, and they had it on the way to the shop before I got there. Super nice people and price was great.

Lucas Miranda

I have used metro for two different cars now and both times their service and professionalism has been top notch and the prices were extremely reasonable for the work they did for me. They saved 2 different cars of mine from water leaks which can be a stressful problem to have.

JD Long

Great locally owned company. They have always taken great care of me and my family.

Corey Zabukover

Great service and price. While overnighting in Omaha, 2 of my car windows (front passenger and rear windshield) were broken out at the hotel we were staying at. Metro Glass was the only auto glass shop that would help me same day. All of the staff was super friendly, and it cost less than the larger companies had quoted me. Very happy with their work and I highly recommend them to anyone.

Colleen O'Neill

Metro Glass was able to repair my rear view mirror that broke off along with a glass chunk. Another popular glass shop in town had replaced my windshield and when I called them about the break, the “pros” did not guarantee their work and told me I needed a whole new windshield. Thank you Metro Glass for fixing my mirror so cheaply and doing the work in a timely, professional manner. I will continue to tell everyone I know about your wonderful business!!

Cheri Buglewicz

Great place! Fixed my windshield chip in 35 minutes. This was my 2nd time needing to fix a chip in a windshield and I had great experiences both times here. Very friendly employees!

Katie Vargas

These people are wonderful. Their customer service was excellent. Their receptionist gracefully handled incoming calls and lobby guests simultaneously, the techs' work was efficient, which can be viewed through a large window between the garage and the lobby area. The lobby and building aren't fancy but that in no way is a reflection on their work. They were meticulous in the replacement of my windshield. I have a foreign car as well and the mechanic was well informed on the specific tools and parts required and the new windshield was on hand only two days after I called the shop for the appointment. They are far less expensive than Safelight and in a more convenient location. Adding more to my satisfaction, the owner noticed I was pregnant and stuck for almost three hours for the job, so he fed me lunch!! It just goes to show they care about their customers and their work. I will recommend them to everyone.

Saige Vohs

Great company! They got me in quickly and performed the service quickly too, ensuring to do so over my lunch hour. Very friendly and great prices.

Kimberly Whitehill

I usually don't write reviews, but I can't say enough great things about this place. I had an unfortunate thing happen to my windshield and it couldn't have happened at a worse time. I went in last month with a problem and I got more than I bargained for. I felt like I walked out of there with 2 new friends (Rich and Fallon). The owner, Rich was more than willing to help. He even sat down with me and explained everything that needed to be done and I never once felt that he was lying or tying to get more money out of me. Not only was he knowledgeable, he was kind and personable. Now onto Fallon. She was amazing from the first phone call. Very friendly and right on top of everything. The girl was born to be in customer service. She and Rich even won over my 6 year old son who is still talking about his experience there. They replaced my windshield in under 2 hours and I couldn't be happier with the work. The staff was very efficient and there was not even a smudge on the windshield when I drove it home. I will definitely go back with anymore "unfortunate" chips or oopses. Take your business here, you will not regret it!!!!

Graham Geyer

Had three rock chips filled here and couldn't be more impressed. Had great conversation with the owner in the lobby while the work was being performed 10/10!

Matt Barr

Rich and co. did a fantastic job replacing the windshield on my Honda Accord. I had been playing phone tag with a mobile glass repair shop my dealer referred me to until finally giving up and calling Metro. Rich answered my call personally, gave me a quote on the phone, and set up a time for me to come in Saturday morning. The call took less than 5 minutes and he was extremely helpful and friendly. The service continued to be great when I dropped off my car Saturday morning. They took great care of me and my car, ensured I had all the information I needed, and made certain the window was properly set before sending me off. I had a great experience at Metro Glass and I would recommend them to anyone else needing glass or dent repair. I wish every small business owner ran their shop like this!

Dan Eckles

Rich is such a cool guy! Had his team replace out the accord's windshield at a reasonable rate. Other projects include helping me install a new mirror on a old medicine cabinet I was refinishing and they were able to custom fit it. They also cut new glass shelves for me for the same cabinet and they turned out awesome! When I got a chip in the windshield I had to take it to another place (in another town) to get it fixed they told me the shield was high quality! Just goes to show Metro is not taking short cuts.

Richard K

We chose this place because it has great reviews and I can see why it does. We needed a windshield replacement due to a large crack. We called to make an appointment, but I didn't have all the info and they were very patient and nice when I had to call back three different times. When I asked if there was a coffee shop nearby (so I could work from my laptop) the receptionist said someone could drive me to a nearby one. I thought that was nice. When I explained why, the receptionist said I could use their wifi and even share her desk! Very nice woman. I didn't interact with the technicians much, but it's been a couple weeks and they seem to have done a great job.

Daniela

After an accident, I was in need of a new car. Not only did I get exactly what I asked for, but Rich treated me and my family with a no-nonsense attitude. He was kind, understanding and was looking out for our best interests. When my sister's car broke down, we went to him immediately. He's a good, honest salesman (hard to find, haha) and wants to find you a good car. I would recommend Metro Auto Sales to everyone.

Christopher Buschelman

Wow, words cannot describe their service, attention to detail and going the extra mile for the customer. Its refreshing that a company values their customer's like metro glass. The price was under what I expected and 3 hours later a new windshield and smile on my face. Thank you Rich and team!

Cory Nelson

My back window was shattered on a Wednesday afternoon -1430. With that much glass I didn't want to drive it too far but nobody close could, or would, get me in prior to 3-5 days. Metro Glass let me drop my truck off within the hour, had my window replaced and tinted by 0900 the following day, and I saved over $300 in the process w/ options. The customer service was uncanny and above all standards. If you want a fair deal with a quick turn around - go here 👍

chadd mclaughlin

These guys are the best!!! They went above and beyond to save me a substantial amount of cash and still got my vehicle fixed!!! The dealership wanted to replace the glass (approx $1200), after they failed in their attempt to solder my defrost tab back onto my rear window glass. Metro Glass said they could replace the glass for around $400. However, upon inspection of my vehicle, they were able to fix it instead! In addition, they are just personable, easy to work with people!! Thank you Metro Glass!!!!!!!

Jared Mccready

I was referred to Ryan and his team by a friend to assist on an odd job that I had with a window repair. They were extremely helpful in making sure that they could accommodate my needs. Once my glass was delivered (which was immediately), it took them roughly a half a day to complete the job. I would recommend Metro Glass for all your glass needs. I will be coming back in the future.

Kristina Murphy

I wasn't able to utlize my groupon purchase towards a rock chip repair for my SUV windshield (as my rock chip was stable and didn't need to be fixed today). Now I was told I would need to wait to hear from their secretary to get either reimbursed or use this one towards another future rock chip repair.

Stephen Beck

Had three windshields replaced here and a rock chip repair. All had excellent craftsmanship were done in a timely manner. The glass used does not appear to be as cheap as from some places. Another place once installed a window for me that the glass had an off color to it. That was not an issue here.

Vicky H.

A rock came out of nowhere while driving home one night. The weather was going to change dramatically cold in the next two days and I wanted to get the chip repaired as soon as possible. I called late in the afternoon on a Friday and they were very helpful. I was able to get my car in Saturday morning, first thing, and I was there about 30 min. The actual repair didn't take long at all. Jackie was very helpful with contacting my insurance company and she handled everything for me. The customer service is wonderful and I hardly notice my chip at all.

Richard Reinblatt

I had a serious rust issue with my car which ultimately cracked the windshield. Metro Glass personnel was extremely responsive, helpful, professional, and knowledgeable. They completed the work ahead of schedule, below estimate, and with results so incredible that have to be seen to be believed. There really aren't enough good things to say about this place. If you need any automobile glass work done, you'd have to be crazy to consider going anywhere else.

chadd justsen

These guys are no joke. They simply want to take care of you the right way. They got me in immediately for a rock chip on my windshield. I was all fixed up and on my way in about 30 minutes. But they also won't speed through a repair just to get you out. They do it right and stand behind their work. Can't go wrong with this place.

Greg Wayman

I had a rock truck drop a rock right in the center of my driver's side view. There was a baseball-sized circle crack in the windshield. I stopped in at Metro Glass and they took care of it asap. Their work was very professional & fast. The entire install took about 2 1/2 hours...which half of that is waiting around for the adhesive to dry so you can drive your vehicle without the windshield coming loose. They did a great job!

Levi Bauer

Great experience. From back window incident to everything done was just a couple hours. Great group of guys over there. I'm sure this won't happen to all customers, but the events worked out in such a way that they even bought me lunch. It just proves that they know what the right thing to do is and aren't scared to do it.

Khiem Vu

I have only gotten my windshield repaired from here with a rock chip in it and got an awesome deal from Groupon. Excellent service and nice people.

Faith Johnson

I was a walk-in customer and theses guys got me taken care of right away. I was in and out in about 10 minutes! They were very friendly and professional. I will definitely come back!

Drew Rash

I work nearby and it was close. They were quick, easy, and informative. You can see your car being worked on. I'd recommend this place. I had a chip in front of my steering wheel. I got a complimentary cup of cocoa from their Keurig too.

Kristine Sorenson

Had an absolutely amazing experience! Staff members are courteous, professional and efficient in their work. The customer service was stellar! Thank you Kathy for getting me in for an appointment so quickly.

Abdulla Al-Ali

These guys are seriously wicked awesome. Got my broken windshield patched (filled?) in 20 minutes. Meantime, we were offered coffee and drinks. We had an awesome conversation while the window was being fixed. Would always come here for auto glass needs if Omaha was my town. Highly recommended!

Paul Eck

I would definitely recommend Metro Glass Omaha to anyone needing windshield/glass repair! I called Rich mid morning and was greeted with a sympathetic ear. The night before my rear window was shot at and had shattered. Only thing holding the glass together was the tint. Rich quoted me several options. After going over these options Rich placed the order and by 2pm the truck was ready to go. Rich I love the rear slider window. Had it opened all the way home. Thank you for being so helpful. I certainly will come back if I need glass service or replacement. I would recommend Metro Glass to anybody that needs to have glass work.

Laura Gatch

Metro glass responded very quickly to my questions on Facebook. I came in with a crack that I wasn't sure could be fixed, and they took a look at it and told me very honestly what could be done. I did not end up getting it fixed but I was very impressed with how straightforward and honest they were, instead of just trying to figure out a way to get money from me.

Bill Reece

From the second I walked through the door, Mr. Lutton and his crew were attentive and professional. His shop is clean and organized. Even when I talked with him a couple of days before the actual replacement, I could tell he was genuinely concerned about my personal safety and satisfaction with his customer service, which was outstanding. This is not your usual rip-off cheap glass joint. Mr. Lutton will get all my future glass replacement business.

Craig Jensen

I have nothing but good things to say about Metro Glass. They did a fantastic job replacing my 2010 Nissan Titan's windshield and it looks exactly the same, but with the unexpected addition of a tint strip at the top, which I love. Everyone was extremely courteous and responsive and there's no doubt that, if the need arises, I'll be a repeat customer.

Susan Koenig

Premier really describes both of my Metro Glass experiences. I recently phoned on a holiday weekend, Husker Saturday game day, and got immediate help with a smashed in windshield on my Mercedes.Not only did Metro Glass do an excellent technical job, but they they went above and beyond in so many ways. This included help to get my car in to the shop, my options for a car pending the repair, and help with my insurance. Amazing support from start to finish.Thank you Rich and team!

Karen Tweedy

In the past 2 weeks, I had 2 occasions to use Metro Glass, broken patio glass and fireplace glass. After the 1st great experience, I didn't hesitate to use Metro the 2nd time. I know some companies advertise that you will be treated like friend/family and this was truly the case. So nice, and easy to work with...thank you Metro for making my errands a pleasant experience.

Sophia Songthangtham

Everyone there was very nice and personable. My windshield looks great for just $20. I would definitely go back there again if I had another annoying chip in my windshield!

Spud Mann

Great service! Receptionist was incredibly nice.

Matt Sain

I have used several glass companies for my business, (auto body), and it is hard to find one that consistently offers quality installations, excellent service, and experienced installers. I send everyone I know here! Tell your insurance company you want to use Metro Glass and let the owner Rich handle the rest!

Ninja Debugger

A fantastic job for a good price on no prior notice. Called ahead to check, they have my make/model of windshield in stock and can have it done in 3 hours, and they delivered with no problem.

Connor Jolley

Everyone here is so friendly! They did a great job and and have great deals through Groupon/Living Social. If you need your windshield repaired, come here!

Breanna

They did an excellent job on fixing my rock chip. You can barely even tell it was there. I highly recommend them for anyone who has a rock chip. Fast and very friendly service

Dan C

Metro Glass is a model for how small businesses should be run. Rich and his team provide exceptional workmanship and unparalleled customer service. I have used them for several services including window replacement, windshield replacement, and paintless dent repair. Each time the job was handled with honesty, integrity, and dedication. If you are in need of any auto glass work in Omaha, don't bother looking anywhere else. Metro Glass is head and shoulders above the rest.

Aaron M

***THANK YOU TO METRO GLASS!*** Recently, I had a rear windshield replaced in my 2014 Subaru Forester with Metro Glass at 88th and L. Street in Omaha NE. The friendly and knowledgeable staff were quick to replace the glass at a reasonable price. There was a hiccup along the way as an unfortunate accident happened and a body molding was broken. Once again, Metro Glass stepped up to the plate and got the necessary parts (OEM Subaru, and not a poorly made aftermarket) had them professionally painted and re-installed. I am sorry that they probably ended up losing money working on my car, but I would ABSOLUTELY take auto glass work to the great people at Metro Glass in the future.

Roy Smith

Have used Metro Glass several times! Excellent service! Highly recommend!

samantha bohanan

Went in for a chip which turned into two but I will definitely be seeing these ones for any more chip repairs. Very friendly, not badly priced and great work

Adam B.

These guys were super helpful... when I found the shop. They've moved from their old location in the big green building and have set up shop next to the Window World. Once that was cleared up they were quick to take care of everything related to the rock chip in my windshield.

Ivette Lugo

this is the second time that i have used Metro Glass Omaha. they are courteous, affordable and very professional. Thank you, Ryan and Trevor for your awesome service!

lori Vieth

Wonder company to work with. Reliable, efficient, friendly and good prices. Had a great experience. Would recommend this company a million times over. Kathy at the desk is awesome.

April Flowers

I would give this place 10 stars if I could!! They are fast and friendly. They make sure you're taken care of and stand by their work!! Oh and by the way...Kathy, the receptionist....AMAZING

Buz Fleissner

I bought my wife a 2008 Lexus RX350 from Rich last April, my wife and I travel often and we couldn't be happier with the performance and look. Beautiful. Thanks Rich and associates. Merry Christmas.

Derek Jackson

Excellent service! I do a ton of highway driving and metro has fixed four windshields. They do it fast and easy. I'll keep coming back!

LeAnn Meyers

Decently priced ordered the window and got me in the very next day!

Andre Clark

No more water pouring in from sunroof. Very happy. Friendly atmosphere and professional.

j W

Fast service for a rock chip repair, but I made an appointment. Repair wasn't perfect, but I hope it's solid.

Lexie Moreno

Everyone there was friendly and professional. Had a chip in my windshield- was in and out in 15 minutes!! I would definitely recommend Metro Glass!!

LiquidSteel

I've been going to Metro Glass for decades. Great staff, excellent workmanship and very affordable. I will always be a repeat customer!

Chris Russell

Had a windshield rock chip fixed. They were very friendly, got me in right away, it took under 20 mins, and it's one of the best looking rock chip repairs I've ever had.

Valerie Fischer

Got my new windshield installed this morning. Rich and his crew were awesome! I highly recommend going to Metro Glass. Thanks, Rich!!

Jeff Herber

Nice people fair price for their work. Good value

Evan Piveral

Very wonderful place to have glass chips repaired. The staff is very friendly and nice to chat with, and they do the procedure in a timely manner. I would recommend this place to anyone!

Rex Mandernach

Very friendly and got right after it and did a great job on a difficult job

Ethan Triplett

These guys were able to fill a large rock chip in my windshield, and were fantastic through the whole process. They really made the process easy

Jacki Brennan

Metro Glass gets the job done right the first time! Never do i have ANY complaints about this shop...i will forever take my vehicles there! Thanks crew at Metro Glass!!!

Venkat Vattikuti

Quick and easy!! Friendly Staff. Best place for your windshield repairs.

Pete Dalamaggas

Rich did a great job helping my college student get a unique situation figured out quickly. Highly recommended.

Logan Yard

The other reviews here say it all. Excellent service. Excellent work. Excellent price. Can't recommend enough!

Rosemarie Sheldonbj

Great service. Did an amazing job on my rock chip, it's barely visible now!

M

Called for a quote and the woman was very polite answering all of my questions so that she could give me an accurate price.

Hayden B

These guys had me in and out in 20 minutes, with no appointment. Great job!

Graham Whittington

Friendly staff, quick and well done service, also cheaper than Safelite. Would definitely come back again!

NEO geek

Best work in omaha. Very friendly and very reliable. The owner rich is amazing

Jason Mitera

Wow, Rich the owner is such a great guy. So helpful. I highly recommend.

Teri McCusker

They were amazing, friendly and professional. I would recommend them to anyone!

Liz Enroth

Speedy work and fair price. Thank you!

benson marvin

Nice people. Kind of expensive but good quality work worth the price

Bryan Heinen

Got me in hour an out did great job 👍 …

Randy Woods

Ryan and the guys are is the best, A+++++ Above and beyond expectations.

Joe P

Very satisfied. The item I ordered for pickup was exactly as described.

Bretwa

Friendly, honest and reasonably priced. Would definetly go back to this place.

Scott Gray

Great service and exceeded our expectations. The best in town!

Gary Toth

Fast and fair. I highly recommend Metro Glass.

Charnell Webb

Fast and friendly service.

Greg Wright

Great people providing a valuable service at a great price!

Austin Riffle

Quality fix, quick, and very affordable

Sarah Friesell

Amazing customer service, knowledge, and fair prices.

Brett Curtis

Quick, informative and pleasent quote and quick service.

rustom shroff

People you can trust, modest prices.

Phil Rivera

Quick easy to deal with great people!

Daniel Schulz

Not just a glass shop but also sell cars.

Mike Dyer

Great people, really go the extra

Pat Lodes

Friendly staff. Fast service.

Sarah Rarick Fisher

Friendly, and fast!

Ian Plummer

Excellent, friendly and fast service!

Mark Simpson

Best place for window tinting

Rando 31

Great quick service

Anita Havemann

So friendly! Accomodating

Marc Butterfield

Friendly, professional and fast!

Stephanie

Great customer service!!!

Nanci Bergmeier

Very nice!

Eileen Klein

Outstanding service!

T R Eisenbeisz

Great service!

Sheeeiit

Great service

George Tangeman

Professional

Steven Booker

Kathy and Steve were great! Did a wonderful job on my truck. I highly recommend this place. So much better than the in and out discount stores that sell cheap glass. You get what you pay for.

Rachel Adams

Ryan does excellent work. I highly recommend!!

Tiffany Lockman

Ryan was awesome when he delivered the glass for my table! Helped bring it to my backyard, lift it up, and attach to the high top table!! Made sure it was clean and secure before he left. A gem to work with!!

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