Reviews of Auto Glass Express Inc.. (Auto Glass Shop) in Louisville (Kentucky).
Auto Glass Express Inc.
14053 Willard Rd, Chantilly, VA 20151, United States
Description
Information of Auto Glass Express Inc., Auto glass shop in Louisville (Kentucky)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Auto Glass Express Inc.
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–5 pm
Reviews of Auto Glass Express Inc.
Friendly and fast. I’ve unfortunately been to them several times over the years for windshields, and it is always quick and easy to get the work done. No problems with any of their installs.
Great customer service. Was getting jerked around by Safelite and finally gave up. In contrast, these guys were very proactive in their communication and worked with my insurance company to make sure everything went smoothly. Came by to get the glass replaced and they said it would take 80 mins but it actually took 30. Great service.
Amazing experience, knowledgeable and excellent price . Called around several shops and no one could match theirs . Car installation was right on target , was ready when they said it would . Highly recommend this shop . Clean, professional environment. When in need come check them out . Did I mention the customer service was out of this world , I wish I could give the 10 star review
The name itself says it all. Very very express, on time and Febe not only she was very professional thru out this process but also super kind enough to give me a ride to my car and deliver my truck to my warehouse once the job was done ✅ I strongly recommend this great company 👍👍 and Febe thank you for making my day go better after all 👍👍
Excellent customer service and great price. I had a cracked windshield replaced 3 weeks ago. Eric and his team were friendly, professional, and fast. Eric noted the warrantee before I left. A week later, on the eve of my vacation, I noticed cracks appearing by the rear view mirror with no apparent impact on the outside of the glass. While on vacation, I called and Phoebe was friendly and professional and said to just bring it in for evaluation - no appointment needed. Phoebe's technician inspected the cracks and Phoebe informed me the company would replace the windshield and there would be no charge. I told Phoebe I understood a manufacturing defect was not their fault and they are a business and need to make money. Phoebe kindly said "thank you Jeff, we will take care of it for no charge" which is exactly what they did - OUTSTANDING customer service. I will recommend Auto Glass Express in Chantilly to everyone!
Service was great and quick. Called them and they took me right away.
I will definitely be going back to them!!!
Recently had my passenger window smashed by a car thief. I looked around for quotes and Auto Glass Express was very competitive price wise (and also available to replace the window within a few days). Was a fairly fast process at their location (I brought my vehicle in rather than the remote van option) and am pretty happy with the replacement. They were also very friendly and clear about the process which goes a long way.
First time I went here to put a windshield on the guy used way too much glue and when that windshield eventually broke again I got it replaced by the same shop and they used the appropriate amount of glue and it was perfect. Third time I needed new door glass urgently so I decided to get glass from these guys instead of ordering it online. First they have two locations and sent me to the wrong one so I had to make a 1 hour 15 min drive from Chantilly to Alexandria and back to get the glass with no discount or apology. The aftermarket glass I got from them for the door glass is slightly thicker than factory and is not fitting well which is very frustrating. Overall they can definitely get the job done.
I was referred to this place from an uber driver once, so the day finally came when I needed a new windshield and these guys came through in the best way. I made the appointment and everything turned out nicely from the estimate to the expected completion time. They're fast, reasonable and everyone here is very friendly. They also did a flawless job. Highly recommended!
I called Luigi and his team did an install within 3-4 hours after my call. I had called surrounding businesses and Auto Glass Express gave me by far the lowest rate and honestly the quality of service was top notch. They had great customer service as well with professional, respectful employees who also provided me with refreshments.
After they did such a great job installing a rear windshield on my Mercedes GL450 a couple years back, I recalled them to replace my rear power window after my new Cadillac XT5 got broken into and again - cheaper rates than surrounding competitors and quality customer service.
Being a 2x returning customer, I have now been promised a bargain for a much harder job- finding and installing an original windshield on my brother’s classic 1970 Mercedes. I have complete trust in Luigi’s team and eagerly await yet another home run from Auto Glass Express.
So whether you need to replace a front or rear windshield or a side window for your car - Auto Glass Express will give the best rate and service. Even if you need a niche and delicate job done on your classic car, Auto Glass has the means to do that as well. All in all, a top notch establishment which can cater to any of your needs at an A1 price point.
Got my windshield replaced and sunroof fixed for a great value. Customer service was fantastic and super informative.
I would recommend this place for anyone needing autoglass services!
In search of a reliable windshield replacement company to replace a foot long crack, I found Auto Glass Express on Google with high regarding reviews and great rating, so I figured I would give them a try. I’m very glad I did. Upon walking into their office, I met Kelvin (front desk manager) who provided me with courteous customer service, and an unbeatable quote for a specific windshield brand I wanted. Hans, (staff worker) did a fantastic job replacing my new windshield without causing any damage to my car. He worked in an un rushing manner to ensure a quality dependable outcome for my new windshield. Overall, I would definitely recommend them to anyone looking for a reputable glass repair/replacement company at a competitive price.
I highly recommend this shop for any windshield replacement. They took care of my car even more because it is wrapped. The turnaround was fast and the quality of work is still present. My windshield looks like it came from the factory, thank you!
I took my car in to replace a big crack in my windshield. Leo and his team were very professional and great customer service! I have and will continue to recommend my friends to come take their vehicles here.
If I could give 6 stars I would! We purchased a new vehicle from a nearby dealer and before it left the lot, there was a massive crack in the windshield. While the dealership offered to replace the windshield, a series of miscommunications led to the wrong glass being ordered and hours of delay. We live in a different state and had a long drive ahead of us, and the windshield needed to be completed that day. I called Auto Glass Express at 4 PM and frantically asked if they had our glass in stock. And sure enough, not only did they have the glass in stock, they offered to do it for us straight away if we came in, and for a VERY competitive price! The staff here are SO helpful, calm, and generous. They immediately took our car into their shop area and the glass was replaced within 30-45 minutes (and this is after waiting ALL DAY at the dealership for the job to be done). We were SO thankful to these guys for their kindness, they even had to stay open late in order to get the job done for us that day. And on top of that- I'm not sure if this is standard- they even gave us a discount price on the glass! They really saved the day for us and we couldn't thank them enough. Great company and amazing service - they treat you like a human being here.
Awesome service, great communication, and great product at very resonable prices. Quick turnarounds. Highly recommend.
Great job! Very small chip in my Audi A6 front windshield. This place was highly rated on Google and performed accordingly. I called in, drove there, and got it fixed all within an hour. Super friendly team (Leo and Luigi). They totally knew their jobs and the business. The chip repair is nearly invisible and for $49 a great bargain in my opinion. Will send my friends and family there. Highly recommended!
Auto Glass Express is THE best! I have been to the shop twice to fix my sunroof and recently, last Thursday, the service I received was outstanding. They know all the tricks for fixing a problem quickly and cost-effectively. Highly recommend it. - Ken
I called them on a Monday and they came out same day, no problem. I had left my car at home and gotten a ride into work. They gave me a very affordable estimate over the phone, performed the work, and took payment over the phone again. It was very affordable and fair.
I didn't have to spend a day at home waiting and everything was in order when I get off work. Great end to end experience, I'd recommend them in a heartbeat.
No complaints here. Auto Glass Express was easy to schedule with; their technician showed up to my office on time and made it a breeze to have my windshield replaced. Plus, they did it for far less than the "big guys" - always a plus! A week later everything seems fine so far - no leaks, wind noise and, best of all, no huge crack!
This is the second time I have been here for glass repair service. The first time was replacing my driver side window, been a year and the window is as good as the others.
This time I came to repair a small chip/crack on the windshield, they did a great job on it, now I don't have to worry about it spreading. It is also barely noticeable now unless I'm looking for it.
Like always the friendly service was top notch and it cost me about 40% of the price Safelite quoted me.
Replaced my 2015 328 BMW windshield. I wanted to order my windshield through BMW as I have both Heads Up Display (HUD) and rain sensors. Auto Glass Express was happy to order the windshield and gave me a quote far less than what BMW and others have quoted me. The windshield was installed professionally and in a timely manner. Both the Heads up Display and Rain Sensor worked perfectly after the install. I'm very happy with the service and will be recommending these guys to friends and family.
A few weeks ago my windshield shattered, I called about 10 different auto glass companies, all of them offered something different but they all seem to be above my budget or at least what I thought a windshield replacement would cost. I was going to schedule an appointment with one of those companies when a friend of mine recommended Auto Glass Express, he had just gotten his windshield replaced for the same reasons as me and he told me that he paid $150 less than he would of paid at another auto glass company. I gave AGE a call, they booked an appointment immediately , they asked me the right questions to fulfill my glass needs. Once I arrived to the location, the front desk personell was extremely professional and they make you feel very welcome. Although I arrived 45 minutes before my appointment, they took my car in right away. I waited less than I expected and I couldn’t have been happier and more impressed with the job. The owner told me to stop by again if anything happens to the windshield since it has a lifetime warranty. I would definitely recommend Auto Glass Express and i am actually going back in a few weeks since they are replacing my side view mirror which to my surprise they also do for a better price than the other companies.
Overall great service! Called in the morning after one of the larger companies in the area kept pushing back my install time. Auto Glass Express was able to take me the day I called. They then installed the new back glass in an hour or less. Everyone was super nice and helpful. I would highly recommend this shop after having my glass replaced here.
I certainly recommend Auto Glass Express to everyone one who’s looking for professional and friendly place to get help for their car.
I had to replace my car’s front glass, their price was enough fair that stopped me to look for somewhere else.
I felt so blessed and lucky to find them online but they were really what I needed in price and excellent customer service.
Good job guys, please keep up good work.
Exceptionally service! Had my place of business’s front window shatter unexpectedly on the weekend, while all other places were closed Auto Glass Express came out the same day to give me a quote and measure for a new window. They came by within a week to install the new window and the owner himself came by to help make sure the process was done correctly and smoothly. Would definitely come back to these guys for any of my other glass needs.
Keep up the good work fellas!
The service technician was professional and friendly. We called to explain a leakage problem with our Honda Civic, believing it was an issue with the windshield, since much of the weather stripping was gone. The technician performed a test to indicate the leak was not from the windshield, but in fact from the firewall. We appreciate their expert diagnosis and wouldn't take our vehicle anywhere else!
Got the service where they come to you and replace your windshield. The work went smoothly and quickly and the employees I dealt with were friendly. I had some concerns about the way they processed my credit card (reading it over the phone instead of swiping it), but after talking to the management they assured me that they do have card readers and have since instructed their staff to consistently use them.
2008 Audi A4
I had the BEST experience with Auto Glass Express. A rock with the windshield on my car while I was driving on 495 north the impact created a crack on my windshield. After calling 4 different places, Auto Glass Express gave me the best deal. Not only they gave me a free quote, they also took the time to explain the qualities of windshields in the market. I set up the appointment and they came to my house the next morning. The technician showed up on time and took well care of my car. Thanks Auto Glass Express, I will recommend your service to all my friends.
I would highly recommend this company to anyone. My family was spending two days in D.C. on our way up to Cooperstown, NY. My F-150 sunroof was cracked in an oversized parking deck, and I needed to get it replaced ASAP as we were leaving the next day. I called around to several auto glass companies... including the local Ford dealership and everyone told me the earliest they could get to it was 3 to 4 days. Thankfully I made a call to Auto Glass Express and spoke with Leo. He contacted a company and had the sunroof glass overnighted to their store and had it totally replaced by noon the next day! I could not thank them enough for going the extra mile to help out a new client. Not many companies would have gone out of their way and my family certainly appreciated it. And the glass looks identical to the original. Thanks guys!
After a horrible experience with Safelite (no stars) through my insurance company, I called Auto Glass Express. All I can say was that they were professional, competent, and helpful on the phone. Juan, the service technician, was prompt, courteous, efficient, and neat. He had the front windshield on my CR-V replaced in one hour at my house, as promised, cleaned the car for possible glass shards, and was patient with my questions. I wouldn't hesitate to recommend these guys for glass repairs.
Outstanding professional service. The owner was knowledgeable and helpful. The technician, Juan, called 20 minutes out as promise and was on time. He installed the front windshield in a timely and fashion and cleaned the outside area and interior car. He explained in detail about how to take care of the windshield and about the life time warranty. The price was better than other mobile installers. I recommend them highly.
Dr. Shelton, COL US Army ret.
I had the opportunity to have my company vans windshield replaced by Auto Glass Express. Leo answered the phone when I called. What an amazing customer service rep! Leo made sure I was getting the right deal. I compared to other surrounding competitors in the area, but they were all much more expensive.
Not only was the customer service exemplary, they will fix your car while you are at work. This saved me alot of time and stress.
I would like to definitely recommend Auto Glass Express for those in need of a glass replacement. Just ask for Leo!
Outstanding service from the time I called to make an appointment. The technician (Luis) was great. He showed up for our appointment at the time he said he would, calling me when he was 15 minutes out to inform me he was on his way. Kept me informed about what he did to my car. It took him about 20 minutes to replace the windshield and answered all my questions.
Thank you so much and keep up the good work.
The guys at Auto Glass Express were amazing! Great customer service and provided quality work. Glad to have had my windshield fixed and ready to go quickly! Thank you Auto Glass Express!
Excellent price and customer service. I found AGE on AngiesList and they were among three of the top rated companies I called to get an estimate for my jeep windshield replacement. AGE came in much lower and were courteous, responsive and professional through my interactions with them. I certainly would recommend to others.
Luigi is awesome the place is great, decidedly priced an they can work on luxury vehicles. I took my BMW and they replaced the windshield with OEM parts really quickly. I watched the entire process and was impressed don't hesitate to take your vehicle here
I showed up with an appt and they got my car in and out of there fixing the small star I had in my windshield. While I was waiting another customer came in without an appt and they were able to accommodate him as well. The waiting space was comfortable. It was supplied with snacks and drinks. There was a TV and some magazines. The young men running the shop were polite and professional. Couldn't ask for better service especially for the cost.
Professional, courteous and punctual. While these guys aren't the cheapest repair shop out there (I'm budget conscious), I do believe you get what you pay for. In learning, independently, what my car manufacturer suggested for replacement glass, AGE was the only service that suggested options- to include the manufacturer recommendation. All other services only tried, AGE consulted... big difference.
I’ve been taking my cars to this place. They correct other glass people’s mistakes. No leaks what so ever after many years. ~$20 or so more expensive than a mobile guy who you can’t find again after installation.
This place is fantastic! After getting a whole bunch of "runaround" from one of the more well known auto glass repair companies I called Auto Glass Express and they were not only at my place of business within hours, they were also much cheaper and delivered a high quality job. So glad customer service is still of value to someone in this area!
Auto Glass Express did a great job replacing my passenger and driver's side windows at a reasonable price. The staff was friendly and professional. Would definitely recommend them.
I took my car in for a window that was stuck in the up position and I can't begin to explain how annoying that is. I initially called the dealership since I bought it brand new in 2013 but they told me it wasn't under warranty and quoted me for $500 at least. They wanted to replace everything but I knew the motor was still working because I could hear it working everytime I hit the switch, it just wasn't moving up or down.
Anyways I took it here and Luigi took off the door panel and showed me the problem. We got online together and ordered the correct part for the window and he didn't charge me extra. He only charged me for the labor which happened a couple days later and my window is fixed. $220 dollars later (the part needed and labor) I am a satisfied customer and couldn't be more happy with the service they provided. Luigi in particular was extremely professional and I highly recommend.
I was driving on 395 and a screw hit my windshield, my luck...
Fortunately I came across these guys and they saved the day! Prices were reasonable and they were able to get it done on the same day. Would definitely recommend! :)
My wife called many places Tuesday May 17 when I was looking for a shop to repair my Dodge Ram 1500 back windshield. She found Auto Glass Express and because it was the weekend we was worried they wouldn't be able to take us, but thankfully they had an appointment for Saturday and we took it.
We got there a little early and they already knew who we were, they asked us if we needed anything else and confirmed what we were there for; the front already had everything set up and took us right away. They were very time efficient and caring and before we left they made sure we understood all the precautions about getting a window replaced.
Since there was nobody else there, they gave us the remote for the TV and let us watch anything on Netflix and we used the WiFi. . Chico, the "employee of the month" was very happy, calm and loved being pet (he's a dog).
I would DEFINETLY recommend anyone needing service to a car here! Hands down one of the easiest and best places to do business with!!!
Best customer service I've ever received. The tech was very friendly explained everything he was goin to do prices were better then any other auto glass company I contacted. when you call in they are not pushy like the other guys.
Great and QUICK service. Drivers Side Mirror repair took 30 minutes. Staff were excellent and professional. Recommend if you want affordable and reliable service.
Also, check out the employee of the Month, Chiko. He is awesome!
Their job done professionally for replace the wind shield. But my rain sensor was broken by unskilled work. After first replace rain sensor drop down because holding clip was gone and fixed by the tape(they did not put the cloth or something on the door thresholder. It makes scratch on it). I claimed it and they replace new wind shield and fixed the rain sensor. During the raining.. it did not work promptly. And I remove and checked it. Sensor screen is badly damaged as sanding on the ground. I claimed it again, owner tried to it. But I refuse it. Because 2 times they fixed it but they don't have other skills. I ordered rain sensor and fixed myself. And one more.. It is not clear view after windshield wiped out rain water. They work hard, feeling sorry describe like this. But when I driving during the raining day or night.. it gives me stress.
Now I can tell this
Windshield change skill Price => 5 Stars
Clean up and other skills => Very Low
Owner responsibilities => 5 Stars
If you have new or very nice car... I suggest better go to dealer direct shop. If price is not much different.
These guys are amazing!! Great service and great price. I was recommend to this place by a few people and I got what I asked for. I will definitely go back if I need to my windshield replaced again.
Great experience, made the process super easy. I thought it was going to be difficult because the rear view mirror had broken off but they fix it like new. The worker were super friendly. Best experience I’ve had with my brother, we have gone to other places and nothing is quite like this one.
Amazing services, very easy service w we're texting the whole time as they got the sunroof in. The day of delivery they were curtious, on-time and very knowledgeable. I would refer them to anyone in the DMV/ NOVA area looking for a great repair.
I had a rock chip in my windshield that started to web up I went on you tube and tried to do it myself unfortunately I caused a mess. I looked online and called around and found auto glass express. I got there and talked with Lugi he told me I might of filled in the access point with glass resin so he might not be able to fix it but he said he would try. 30 mins later the chip/crack was repaired and it’s smooth like new this place works fast and there up front and honest
My jeep was in and out within a couple of hours, these guys are great and super friendly, specially loved their office dog Chico! They have great customer service and the best prices in the area, I definitely recommend them!
A good place to have your windshield replaced
Auto Glass Express was amazing. I had some work done and they were able to figure out what was wrong and their prices were very fair. Highly recommend their team, very professional.
my goto place for auto glass. Very good price. Very good service.
Good quality glass used as well.
Done 6 of my fleets through here
Great service and friendly staff! Went in to get my Audi A4 windshield replaced, they took good care of my car. I highly recommend this place!
Auto Glass Express guys did a great job repairing a small chip I had on my windshield. Highly recommended for all of your auto glass needs.
Went in after my back window got completely annihilated. Not only was I helped pretty quickly (got it fixed in under a day) but I also got a great quote for it! I hope none of my windows crack again but if they do, I know where to go!
They were really quick to schedule, came to my house to do the replacement on time and did a great job. The worker was very meticulous, friendly, and helpful. A++
Excellent service. They came to my office and replaced my windshield very quickly and efficiently. Highly recommend!
Great service. Reasonable prices. It took them an hour and 10 minutes to replace my windshield.
Great experience, I call them and had an appointment within the hour. And front windshield replaced within 2 and half of making the appointment.
replaced the glass on my 323i for cheap in 40 minutes. No wind noise, clean job and unbelievably inexpensive compared to any alternative.
They repair a rock chip on my windshield on a Saturday. They were quick to attend. Friendly and helpful. Will go again.
Technician arrived on-time, did a great job, very good prices. Highly recommend.
2010 Toyota Tacoma
Awesome service! Gave me a ride to work- replacement was done ontime, looks great and price was competitive. Highly recommended.
We had several windows repaired and one replaced on our 2003 Roadtrek. Good work and a reasonable price.
Amazing customer service, very fast and professional. Their life-time warranty just adds the cherry on top of their amazing service and team. I highly recommend them.
Quick responses and very professional with there work. Price is reasonable and they were able to get it done in a day! Very helpful, highly recommend to anyone needing this type of fix!
These guys work magic. Give them some sand and they'll build you a glass fortress. Seriously though, I've taken multiple cars (both my own and my friends) to these guys and they've gotten everything done cleanly, quickly and cheaply. Highly recommended!
I had an amazing experience at Auto Glass Express. The staff was very friendly and knowledgeable. I would definitely recommend this place
Awesome service & line of products to choose from!
Came in with a busted car window, left in a fare quick time with a window as new as it was before. Very well done, highly recommend the service this place provides
The customer service is phenomenal they make you feel you are home..The prices are pretty good comparing with other ones that I attended..I recommend this place and you won't regret it. Thanks so much guys for the tremendous experience in your work.
Got me in and out of there super fast with the best prices around. They also offer a lifetime warranty. Definitely recommend them.
VW Atlas - 3rd row window glass was broken - Auto Glass Express did a excellent , efficient and fast job ..keep it up. Thank you
Phone contact was none prompted. They are very accommodating, courteous, and professional. The technician was professional and completed the job clean and quick. great job.
Called ahead to get a door window replaced and they had the best service and pricing in the area. Will definitely be calling them next time!
Great work and Thank you for service
Extremely knowledgeable, professional. Wohkd def use again for our glass needs
Excellent customer service. Would recommend this shop for quality sunroof repair
Best place I been so far. Service was amazing thou can't lie good deal! I recommend goin there for Window services!
I went in yesterday for a sunroof repair. Gave them 5 stars.
Hai D
Great customer service. 100% professional and best price around. In and out in an hour!!
Great experience, Luigi took great care of my car. Everything looks great!
Thanks.
Top notch company. Great price and service. Marlo was amazing to deal with.
They were very nice, low priced, and very good with my car thanks
Excellent customer service. Was in and out in about 30mins. The staff was knowledgeable and friendly! All for a great price!!!!
Very good work and nice genuine people that knows how to fix auto glass!
Found an online coupon for $49 chip repair. Not sure if this will hold. I was told this is "structurally sound"
Excellent Service Truck windshield Replaced
Great customer service, Luigi had me taken care of within 24 hours!
Great fast and friendly customer service!
Chiko is a plus too 🐶 …
Very fast and professional. They took me in late on a Friday without any issues. Thanks guys!
Excellent service, Excellent price. Very friendly staff. Same day service. Highly recommended.
Great staff and friendly service. Quick turn around is also a plus.
Great all around the board. Very professional and high quality work.
Did a fine job and went the extra mile for me. Highly recommended.
Great service and definitely better pricing than safelite.
They were professional and on point. Like their workmanship
Highly recommend this place!!!! Great prices and great service
Good price!!! Good service!!! Two thumbs up!!!
Nice guys good prices excellent service
Excellent service, attention and awesome prices.
They cool
I had a very good experience
Great service and prices
Low price high quality work
Best place to replace the winsheld
Great services.
Great customer service
Nice and fast service
Good experience
good price
The passenger rear quarter glass was shattered on my 2002 Chevy Astro and Auto Glass Express was able to find a replacement part with no issues. Since the glass is discontinued, shops in the DMV area were unable to source. I called 7 different places to see if they were able to take on the work but all of them denied the work due to limited part availability. That said, Eric at Auto Glass Express was able to source the part through one of their used parts network. The glass was delivered/installed within a couple of day. It’s not too often you find shops that are willing to help. Thank you Auto Glass Express. Competitive pricing with exceptional service!
They were so helpful! I called this morning for an emergency appointment for a broken window and showed up in 2 hours, it was fixed in another hour. Very professional and friendly and fixed my car window fast and it looks great.
(Translation) very good service
(Original)
Muy bien servicio