Reviews of Pollack Glass - Lansing. (Auto Glass Shop) in Grand Rapids (Michigan).

Pollack Glass - Lansing

153 Reviews

103 Comments

Auto glass shop

Auto glass shop

930 E Michigan Ave, Lansing, MI 48912, United States

Description

Information of Pollack Glass - Lansing, Auto glass shop in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Pollack Glass - Lansing

Reviews of Pollack Glass - Lansing

August Furman

I've had two different vehicles get windshields replaced here. Both times the results were very professional and looked great. Pollack Glass continues to prove why they're the best in Lansing, knowledgeable office gals, and top notch installers make this the only choice when you need professional results!

Denny Stoneman

My windshield seal had separated. I was in the area and they said they could get to it in a few hours even without appointment. I walked to a local restaurant for lunch and within 2 hrs my car was ready . . .and at reasonable price. Very courteous.

Keith Barker

They made the process of scheduling and replacing my windshield very easy and they were helpful and nice. The reason I'm not leaving 5 stars is because when I went to pickup they did not finish assembling the trim around the window. They did fix it after bringing it up but even then they did a mediocre job and reapplying the trim. The technician I talked to was clearly annoyed that I wanted it fixed. I will probably use another glass shop in town next time.

Lindsay H

The staff was amazing and so helpful! They were able to find my windshield quickly and get the replacement scheduled. The price was very reasonable which was great because I had to pay out of pocket. They were also able to replace the wipers while I was there. I would definitely recommend them!!

b.a. cooper

I had a chip in my windshield, and needed it repaired right away because I had a 200 mile trip the next day. Pollack (AKA Henderson) Glass got me an appointment right away. I went in that morning and they fixed the chip quickly and did a great job. The chip had looked really bad, but after they worked on it, I could hardly see it. Also, the price was very reasonable. I got great help from both Laurie and Bob.

Mary Dutt

Had a very pleasant experience at Pollack Glass ! Staff was very friendly , very prompt and took time to tell me exactly what they would be doing . Did a very good job and will definitely use them again in the future for my glass needs . 😊 …

June Clever

A rock hit my windshield from a truck and I was able to get it replaced at Pollock. I pulled in on my scheduled time and he was waiting for me! I took to their sister store in Okemos for the eyesight check (which was great too) Everyone was very pleasant. I have used their services over the years and been pleased every time. Experience counts.

Vin Sears

Pollack had the opportunity to get an easy sale but gave me the full scoop. Very appreciated and would definitely come back. I had a big windshield chip repaired in May. Now in September it was maybe getting bigger. I scheduled a $450 windshield replacement over the phone but had them inspect the day before. The manager relayed the tech’s assessment that the chip probably won’t open up further. It should be fine.

Vicki Groom

Pollack Glass has the best personnel who genuinely care about each and every customer in need of their services. I wouldn't go anywhere else. Thank you Pollack Glass for your continued excellent customer service.

Haley Vera

Pollack glass did a great job replacing my front and rear glass on my truck. Christine was amazing and helped me with filing my glass claim and sorting out the details. She was able to schedule the install super quick and get us back on the road. Bob and Drake did a fabulous job with the install. Can't even tell it was replaced. Besides it doesnt have cracks now! Awesome job!!

Charles Reed

Very reliable pricing on vehicle glass. This is my second time . Right on time with appointments and finish time. I will be ordering my new shower doors from here also .

Paula Howard

My mom needed a glass top for her dining room table. Pollack came through...and it was ready early! Highly recommend.

Mariam DeLand

The office was very helpful. The price was reasonable. They worked with me when I had to reschedule several times. They were patient and personable which I really appreciate it. The technician who change the windshield, Holden, took the time to go over my options with me. I would definitely recommend Pollack!

Tyler Belisle-Toler

I am incredibly grateful for Pollock Glass. Unlike their competitors, I was able to get my car in the same day I discovered my windshield was cracking. Not only were they quick, but they costed significantly less than any other shop in the area. The staff was also super helpful and clear answering any questions I had.

G. Wener

As good an experience as cracking your windshield could be. Things went very smoothly despite the long holiday weekend. The staff is really lovely and helpful. They were prompt about calling me when the repair was completed and followed up because I waited to pick up my until after work. Compared to the other quotes for the repair, Pollack/Henderson was also lower. I hope I’m not back soon, but cracks happen. I know where to go if they do.

Lucinda Sheltrown

Their customer service was fantastic. I waited while they did the repair. It didn't take long for them to replace the broken windshield. The price to repair the windshield was $200 less than the quote I received in St John's.

Ryan Wilson

They took the price of their chip restoration off my new windshield total FIVE YEARS LATER when their original chip seal finally gave and my windshield fractured out from it. Was not expecting that. Thanks.

Joe Kelly

The shop was able to get me in the same day and fix my chips in less than a half hour. Kaylee was happy to take down my information. I noticed that Pollack also does residential windows, and I asked her for a quote. She helped me through the processes and answered my questions. I may very well use Pollack to help provide comfort and energy savings for next winter!

Kristen Wolfolk

This is the second time I have taken my car to Pollack. The tech took the time to point some things out that I hadn't noticed (not related to the replacement of the windshield), and really gave the car a good lookover. Compared to other shops in town who do windshield replacement, Pollack pricing is the best. They do good work and I will continue to take my car there.

John Nevin

Pleasure working with the outstanding team at Pollack Glass. Professional work and nice people, especially Bob who replaced my windshield. Will definitely recommend to friends.

Dawn Parsons

Great prices. Very Pleased with our serve at Pollack Glass. They replaced 3 windshields on 3 vehicles over this year for us and all were done quickly with quality workmanship.

Tashara Ector

This company ROCKS ! I called to get an estimate & to see if they did windshields on vehicles, To my surprise not only do they offer car window services they even do Glass work for bathrooms 💙💯 I spoke with a lady named Mrs.Pat, wow she know's the meaning of true customer service 💚💯. However it didn't just stop with Mrs.Pat the common courtesy we all miss so much was followed by EVER EMPLOYEE at this company's location. MRS.PAT A HUGE THANK YOU 💙 ! POLLACK GLASS COMPANY THANK YOU FOR HAVING THE BEST EMPLOYEES.. I will recommend anyone and everyone to this company for their glass needs. 💋🙏 A grateful customer.

Barbara Moss

Once my insurance claim was located I was out of there in 30 minutes! Over lunch time!Nice, competent--expert really--glass repair. Do not hesitate. Let Pollack fix any windshield ding you have. Ovid, Michigan customer

Timothy Vincent

Christine was great. The van was done on time. Extremely polite on the phone and on person Bob did a great job on the windshield. Kept the van spotless. Quality place. Only place I'll take my vehicle.

Matt Seager

I brought my car in to Pollack Glass in Lansing after a thief smashed my window. They were fast and efficient and the work was well done. Staff were friendly and helpful. Most importantly, they beat Safelite's quote by nearly $100.

Randy D White

Fast and affordable, the only issue was trying to find a time to come in, they are incredibly busy. Still had great service and they finished replacing my windshield at the moment they told it would be completed. If ever I need my auto glass replaced I will be returning.

Anthony Rogers

Nothing but good things to say. I made an appointment to have my windshield replaced while at work. When they arrived, they found I ordered the wrong glass. They drove across town, got the correct part and came back and installed without a hitch. I even tried to tip the two young men for their trouble, but they politely declined. Great service and a satisfied customer.

Michael Major

They were very nice and got me in for service really fast for a chipped window on my truck. I was in and out in under 40min. Thank you!

Michael Keck

Pollack glass is the best in the business. Super fast and easy to work with. Kaylee ferries went above and beyond to make sure see were taken care of and happy. A+ in my book and will definitely use them again.

Nick Bolhouse

Good product, VERY expensive. I have used them several times before. Went to Davis Glass down the street, price for exact sheet of glass (35 × 40, double strength, 1/8th inch) $42 at Davis, $75 at Pollack. Couldn't believe it. Wondering how much money I could save going there to Davis to begin with. :(

Timoty Nisse

Very professional had them cut from China hutch shelves for me had them done in a reasonable amount of time very satisfied

Tony Medina

She guys are awesome! Would only go here for my glass needs. Honest, quality work and great pricing.

A. B.

Excellent and relatively fast service to replace my windshield due to 3 different damaged areas from travel on Michigan highways. They helped me with my insurance as well which was appreciated.

Terry Teremi

they made replacing my windshield painless! they are my new favorite glass company!! Christine was fabulous and friendly and Bob did fantastic work! thanks bunches!!

Valorie Scott

Craig at the Grand Ledge location was outstanding, friendly, very knowledgeable and did a fantastic job! Because if him we will only ever go to the Grand Ledge location! I hope he gets a pat on the back for doing a very good job!

Abhishek Jindal

Went to get repaired a very minor crack in windshield. The guy very honestly provided his feedback that the crack will not expand further and we dont need to worry. Did not charge anything. Appreciate the honesty.

Kathy DeVault

I have had Pollack Glass (on Michigan Ave.) special cut unique designs & tempered glass for my home projects. They are professional, thorough, efficient & provide excellent customer services.

Jackson Buddingh

These ladies have precise, professional service! They beat my other bids and provided a high quality product on time. Very pleased, will order from then again!

Steve

Great experience!!! Had a cracked windshield and they replaced it quickly and helped me out on the cost a bit. Very accomodating, than you!!!

Michell Gentry

They put a new windshield in my Yukon. They did a quick great job!

Casey Oneill

Very good service a little pricey but very goid work

Robert Mell

Replaced front windshield very fast and professional older man let me know every step of the way

cora bushard

Did a good job and helped me out with getting the right one to put in

Mike Richter

Friendly people, fair price, fast and fine work - what more could you ask for?!

Ron Shafer

Quick, courteous, and professional had my new windshield installed and ready to roll within an hour of appointment time

Big John

From the front desk to the mechanics n the back everyone treated you as soon individual who they really cared about. Very nice people and I would recommend their services to anyone

Chris Moist

Amazing customer service and quality product couldn't ask for a better company , thank you for taking care of my van windshield

Andy Vanderklok

They fixed my windshield and dusted my dashboard. Professional, expedient, and friendly. I would certainly go back for other glass work.

R.C. Winchel

They did a great job on our Gorilla glass installation...we'll be returning for our other vehicles in the future!

Bill Scollon

They were quick and did a good job.

Ross Helmick

Best glass repair shop in town. Fantastic customer service, friendly installers, superb product and reasonable rates.

Cheryl Kersman

Great service! Nice staff! Great prices. Can't beat that.

Mandy

Very reasonably priced and they got me in the next day (on a Saturday) to replace a window. Wonderful company.

Amy Grasso

Bob was great to work with. He carried the mirror in and out for me and was very quick. Thank you Bob!

TD Steller

Drake did an awesome job—and the staff as a whole was fantastic! Thank you for making this experience as smooth as it was.

M

Fast, dependable A1 SERVICE. I will only use them for my car glass needs

Tinh Man

Love this place been taking cars there for over 20 years

Bryan Labeau

Did an excellent job replacing my drivers window

SK TREE

Great job on a double pain window I needed fixed. Need glass work done there the one...

dennis benjamin

Great service, punctual, fast! Bob and Penny were great!

Howard Olsen

Food was good but service was a bit slow

Matt Martyn

Super fast and professional, they saved me hundreds!

Bruce Bracey

Changed my windshield quickly and did a terrific job.

Scorpion King

Back windshield needed to be replaced and they had the lowest price in town.

Tom Kelley

Nice people. They were very helpful.

Melvin Johnson

Customer service not the best, but decent work and warranty.

Shana Puckett

Very nice. Took less time than quoted. Very pleased.

Steve H

Quick and efficient. Great prices for the area

Doug Laramy

Well handled and did the job fast

Walt Linn

Fix your glass, no hassles.

Eleanor Surtman

Fast, friendly service. Great experience.

Lisa C

Great job fixing a chip in my window but little expensive

Lucas Webster

Professional, convenient, and quick! Thank you Christine and Bob!

muhammad hajj

Got the job done quick and efficiently

Keith Szymanski

Great customer service!!

Erik Robinson

Super friendly.

Chad Latz

Fast and very professional.

T. H.

Fast and great customer service.

Cherie Ross

GREAT service and very friendly!

Matthew Paris

Great service and friendly staff 👏 👍 …

Bigdaddy Fred

Very helpful and decent prices

Elaine Fisher

They were friendly and efficient.

Lansing LoLa

Fast and friendly got right in and the price is right.

Edward Heitzman

Good service on windshields

Franklin Ash

Awesome people.

Customer At randydwhite.com

Quick and friendly service

Eric Armbrustmacher

Great service, great employees

Don Zenker

Very nice people good service

Hector Muriel

Always Professional and Courteous.

Russell

Get people great service

Don Hamilton

Great job. Thx

James Thompson

Great service

K Man

Best glass place in town

Kevin Krause

Quick repair on short notice

Greg Skipper

Excellent folks

Erric Beasley

Great help

Scott Stromer

Quick and and efficient

Kirk Hewitt

Excellent work

Jim

Great service

john stefanick

Speedy service

angel cady

Helpful staff

Steve Sutter

Replace good jobs exactly what you will respect

Michael Youngs

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