Reviews of Glass Specialist of Billings. (Auto Glass Shop) in Billings (Montana).
Glass Specialist of Billings
1010 Shiloh Crossing Blvd, Billings, MT 59102, United States
Description
Information of Glass Specialist of Billings, Auto glass shop in Billings (Montana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Glass Specialist of Billings
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Reviews of Glass Specialist of Billings
This was one of the best run business I've been in in years. They greeted you at the door got us checked in while we waited they had coffee or tea,a charging station for your screens, puzzles and games for kids and adults. Awesome! The place was spotless. The windshield was done very fast. I just recommend this business to anyone who needs glass work done!
HANDS DOWN INCREDIBLE SERVICE!!!! This place sets the bar HIGH. From the very first person I talked to, to the incredibly kind text message reminder with clear communication, to the FAST service, great cultural environment, all with these thoughtful and above and beyond trinkets, this place is truly the BEST! Highly recommend!!!!
I needed a windshield replacement, and had been to GS for previous chip repair. Called and was able to get in the very next day. Waited in their very clean, cozy reception area while they worked, and had our car back in about an hour. Everyone is friendly and professional, from the initial call, the staff at the counter, and the technicians who do the work. The glass looks great, and they did a few extras too! Two thumbs up!
Super Great service!
I called on a Monday and they were able to get me in on Wednesday (day off).
They said it would take 90 minutes. Great, there's lots of shopping in the area and it's the holidays. They called in an hour as car was ready and they even left a lovely Christmas card and a bottle of water on the dashboard. Everyone I dealt with was friendly, pleasant and professional!
This place has amazing service. I had a rock chip to get fixed. I went in and immediately had someone come look at it, and then get me checked in. It took only 20 minutes at the most. The original price was $59 which I don't find bad, but then he gave me $20 off for a veteran discount. The waiting area is gorgeous, great couches, artwork family photos, no gossip contract. This place really knows what they're doing when it comes to friendly and good service.
I will never go anywhere else for a windshield replacement! Everyone at Glass Specialists of Billings is so kind and friendly from the first phone call to your steps out the door and every step in between. They treat you like you’ve been doing business with them for years, even on your first visit. The work they do is also phenomenal. And the little touches they leave in your car after your service make it even better, from the good smell to the hand-written thank you card! They are the best in town!!!
Hands down the best automotive glass replacement company! Super nice! Super great people! Straight to the point no hassle! I recommend to all my family and friends they deserve to be the biggest and the best! Been going to them for years now i dropped my 71 ford off told me no problem gave them the keys and i came back always happy because of the best work they do!! Keep up the good work!
Friendly, Fast and Excellent Customer Service. I received a text the day prior to installation reminding me of my appointment and a Thank You card on the dash when my vehicle was finished. A simple gesture that shows me my business is appreciated! They provide more than customer service, they provide quality- go see for yourself.
My window looks fantastic and flawless as it was when I bought my truck. They provided quick and efficient service. Of all, I was taken back by the kind hand written thank you card sitting on my dash when my vehicle was ready for pick up. This was a beautiful personal touch and made me appreciate choosing a locally owned businesses even more. Thank you!!!
Did not have an appointment. They were able to get the vehicle in right away for a rock chip repair. During the work a 2nd small chip was discovered. The technician let me know and with no pressure offered me the choice to repair or wait. I asked his recommendation and he suggested to have it repaired. Both chips were repaired at a reasonable cost. I will return to this business should I in the future need vehicle glass repair or replacement. I have no hesitation to suggest these folks if you are in need of vehicle window work. Each of the three employees I had interaction with were pleasant and polite. Thank you for the job well done!
Best service in this field that I have ever received. Absolutely professional in every way possible. Accommodating to my needs, making services readily available on short notice. I have had at least 6 windshield replacements in my life, but none of them left me feeling like my business was valued as much. During the last 2 years, many businesses have developed an illogical excuse response for lack of service, however after this experience, I have a better outlook. Professionalism is possible in the "new normal", if a business chooses to care equally about the customer as much as being successful. I would recommend this business to anyone. It was well worth the 1 hour + drive.
As we are getting ready for a driver’s license test, we realized we had to get the windshield of our teenager’s car replaced fast! We sent an email on Saturday, we were contacted Monday morning, and had an appointment same day! Within an hour of dropping off our vehicle, the windshield had been replaced and was ready for pick up! The whole experience was seamless, and customer service was amazing!! Will be back (hopefully not too soon), and will recommend to our friends and family!
The staff made me and my son feel like family, we we’re greeted with a smile. Our needs were attended to. Service was prompt and professional!! They most definitely have my business for any future glass replacement needs!!!
Seriously the best place to have your windshield replaced. They are super nice and know what they are doing. I had my windshield replaced a while ago and somehow it cracked from the inside. I brought it back to them and they took care of everything! Put me on the schedule for the next day and had a replacement windshield installed in under an hour! 100% recommend this establishment and I will definitely be returning to do business with them again!!
Matt and his team jumped right on my semi truck. Adjusted my windshield in less than five minutes and said all is good. I asked what I owed and he said that I was good and safe travels. This is the type of business that you rarely see anymore. Great job guy's and thank you.....Highly recommended!!!!
All the five star reviews are legitimate. We had a couple of windshield chips on our RV during a road trip of national parks. While other shops turned us away, The Glass Specialists of Billings welcomed us in and quickly repaired our chips. After repairing our windshield, they then cleaned the windshield, which was pretty bad, given its a RV that had traveled about 400 miles since its last cleaning. I highly recommend them to anyone in Billings or traveling through.
I bring my company vehicles to replace the windshield, they do it fast and they do a amazing work! Price more than fair. And they work with most insurance companies.
I dropped in to get a chip repair and everyone was super friendly and when I got my car back there was a thank you note and water bottle waiting for me. So sweet! Thank you Glass Specialist!
Absolutely first class! Got us in quickly for a windshield replacement. Had our glass on hand. Finished in 60 minutes after quoting up to 90 minutes. Upon completion, I get in my car to find a cleaned dash, a thank you note from their team, a bottle of water, gift certificates for car detailing with a breath mint even, and a coupon for $20 off our next visit (which will probably be our other car for a couple chips). And over $300 less expensive than another quote I’d gotten! Can’t say enough good about this team!
They practice what they preach. Wonderful customer service on the front end. They are sincere and appreciative for the business. The Thank You card on the dashboard and rear view mirror placard was a professional touch. Thank you Cathy, all! Brent Sutton
Got my windshield done on my charger a little over a year ago. Business is ran by great people and the team makes you feel at home. Price was fair and job was done quickly
Called ahead and they set an appointment for me within the hour. Was told upon arrival that it would take 90 minutes, they got it done within 30. Great business and super friendly. They even gave me a handwritten thank you for the business with staff initialing it. Will use them for all my vehicles in the future.
I was greeted by a friendly & very helpful front desk. They walked me through the steps to make an insurance claim, and in turn schedule my windshield replacement. They quoted me 90 minutes for the job, and were well within that time frame.
Thanks guys!
Wonderful treatment, very professional and courteous. Was told 1 to 1 1/2 hours for windshield replacement and it was finished before an hour. Job well done. Definitely going to be sending family and friends to this business
John and his crew are amazing! No appointment, everything in stock, squeezed me in last minute to get my vehicle taken care of! Replacement is better than factory! Good job!
I received first class service. The whole windshield replacement took less time than expected and the price was exactly what was quoted. I am very pleased with the service I was given and will use them again. Thanks Travis and Teran.
I've been going to the Glass Specialist team for 14 or more years. I'll never go anyplace else. John, Matt and his team don't treat you like a number they treat you like family. If you want amazing work done at a decent price go see John and Matt. You will not be disappointed. Thank you Glass Specialist team.
Great service and customer experience - was traveling through town, someone broke into our truck while overnight at a hotel. The crew got us in right away, left the U-Haul hooked up and got the window replaced in no time.
Thanks so much for your help and prompt response, you were the silver lining to a bad situation.
What a great experience. People don't be forced to use the heavy insurance push of Safelite. This local and family owned business in Billings, MT is a warm and welcoming place. From the company mantra and family photos on the walls and coffee bar to Travis at the front desk and the thank you note and bottle of water left in my vehicle, what wonderful customer service. So refreshing these days. Thank you!
Had a rock chip that was BAD and of course happened at the worst time for me. Drove straight to Glass Specialist and they took care of me immediately. Fast, friendly, and affordable. Plus the waiting room was super festive and they had free coffee and cocoa. Always a bonus!
Customer service was stellar. The facility is nice. The air freshener is strong..Sadly they put in the wrong windshield. I think they should have checked that my windshield wipers worked correctly before I left. That wouod have given them a clue..also my grid on the windshield is not centered behind the rear view mirror. Annoying.
So impressed with this place. Super friendly, and quick solid work. I barely waited an hour for my back window replacement! Not to mention their prices. Would definitely recommend, and I will to anyone that needs their glass replaced!
If you value great service at a fair price, then this is your place. Easy, fast, responsive, and a great personal touch when I picked up my vehicle. All for simply a windshield.
The people at the Glass Specialist are kind and friendly from the moment you call in for an appointment to the time you pick up your vehicle and everytime in between. Not only do they do good work, but they get it done on time and go above and beyond to ensure you're expectations are exceeded. I will only go to The Glass Specialist of Billings for my auto glass work.
This place is amazing! They got us in immediately and had us on the road in 2 hours after our back window was smashed in from vandalism and theft. Top notch professionals and superb customer service. Thank you!.
Large chip from a rock on the highway at 7:30 a.m. In at 8:30 and repaired and on the road again before 9. Always great service. Second time in, couldn't be happier. I'll use them again for sure.
Very courteous, responsive and professional. They conduct business on a new level (Other businesses could learn from this team). The actual work performed is 5 star as well.
Really great service by a super friendly staff! Quality work! We would highly recommend this business for your auto glass needs!
Good quick service, I called the day before and they got my new windshield installed in less than an hour - might be vehicle dependent but still great service.
Called at 9 am.
Appointment at 1pm.
New windshield installed by 2:30pm.
Can’t ask for more than that!!!!
Great price too!
Thanks
Great experience! Friendly staff, and my windshield replacement was done within an hour and a half and it looks great.
Great experience! I showed up about 30 mins early for my appointment, was greeted by Lotus and Jason. They got my car right in, took my number and said they will call when done. And 30 minutes later my windshield was replaced! It was done before my original appointment time. Talk about impressed!! Oh, the hand written thank you card was a nice touch! I highly recommend this local business👍
Really friendly people to go to when you value good communication, fast service and good care taken of your vehicle. 5 outa 5 would go again and strongly recommend
They were great! And fast!! Will definitely be going back if I need another windshield..
Great customer service and had my windshield done in half the time they said they would. Will be sending people their way
This place is the best they got me in quickly and were super fast. The card and all the goodies I got when getting into my vehicle was icing on the cake
Oh my goodness! Everyone from the front desk to the installers were amazing. They were the nicest most personable people ever. It almost makes you want to break a window to go back! Highly recommend this business for all your glass needs.😁 …
Amazing staff, incredible owner, and all-around perfect service! Super affordable prices and the staff are fast, efficient, and detail oriented. No complaints whatsoever!
Great service and very friendly staff! Second time I've had glass done here and wouldn't go anywhere else. Best in town. Excellent price and top tier service!
10/10 recommend Glass Specialist of Billings for your auto glass repairs and replacements. They take their time, are super friendly, and make you feel like a friend instead of a customer. I was able to make an appointment on Thursday and have brand new glass installed on Tuesday. It only took about an hour and half, drop off to pick up. Cannot recommend them enough. Thank you for your awesome auto glass services!
This place is legit. Brought In my SUV in for a right rear window replacement, it ended up being a bad regulator and a burnt out motor. They ordered the part and had me fixed up in no time!! Very nice establishment and good upfront no BS service!! I would surely be back and refer them to anyone that wants there stuff done right!! Thanks guys
What great service! Glass Specialist came highly recommended and I see why.
They fit us in as we were leaving on vacation the next day.
Great professionalism . I will definitely recommend them.
Thanks again!
I was able to just text my VIN for a quote and had it in 30 minutes or so. They got me in the next day. Quick appointment & super friendly people. Great location because I shopped around while they worked on my car. I highly recommend them.
So helpful and at a great price! They showed caring customer service. We are on a four month long road trip and our sunroof pane came off while we were driving! They helped us reattach the pane and had us out the door in an hour. Great place, can’t recommend them enough!
My phone call to The Glass specialist was very pleasing.
They had the had the window in stock.
I was told that they would get to it on the next Tuesday because they were booked on Monday.
I got a call from them the Monday saying my car was done and ready for pick up.
That’s excellent customer service!
We picked up the car and there was a Thank you card on the dash with all employees signatures saying thank you for the business, that was the first time for that.
That’s dedication and being appreciative of their customers.
I will return to The Glass Specialist in the future if need be and I will recommend them to all friends and family.
Thank you Glass Specialist for getting to our car a day before schedule.
EXCELLENT CUSTOMER SERVICE!
Hank & Kristi Moore
The absolute best customer service possible. Had to have my back slider window replaced and they did it in less than two hours.
Next day when it rained I had some water in the back corner of my truck and thought the window they installed was leaking.
Went back and they took me in first thing in the morning. Turns out it was not the window, and they identified an issue with the sunroof drain tube. They solved the problem and repaired the drain tube at no charge. Even though it had nothing to do with the window that they replaced.
Professional and friendly staff. Would highly recommend! Would leave six stars if I could. Matt and the rest of the staff are outstanding.
OUTSTANDING customer service provided in a timely, PROFESSIONAL manner !!! From the setting of the appointment with Cathy (that included an ACCURATE, remarkaly-priced estmate) to Kevin and his TEAM getting the job done in RECORD time, it was a FANTASTIC experience !!! BUT -- we weren't DONE, yet !!! After making payment and getting into our car, ther was -- waiting for us -- a COMPLETELY vacuumed, clean vehicle, a bottle of water, and a THANK YOU note -- signed by the ENTIRE TEAM !!! This was a SIX-Star experience -- one that we recommend to anyone finding themselves in need of glass replacement in Billings !!! Thank YOU, Glass Specialists of Billings !!!
Was able to get right in and get a front widow replaced. Great service and awesome staff. Got in the car and had a Christmas card on the dash. Would highly recommend Glass Specialist of Billings👍 …
Once again...Outstanding job. All the way around! From the front desk to the installers. I have a parking sticker that is extremely difficult to get for work that I told myself I could not forget to ask if they could somehow reuse it. Well, I forgot all the way until I got in my Jeep and there my sticker was. On the new windshield. And in the exact right spot its supposed to be! I've said it before and I'll say it again...I will never use anyone else for my auto glass! Thank you again to the entire crew.
Called on Friday, it was done on Monday. Fantastic job!! Very efficient.
After getting stuck in the Phone Call Menu hell of Safelite it was such a relief to talk to an actual person at Glass Specialists of Billings. They had my back window in stock and installed it and fixed a windshield chip all in less than 2 hours. They cleaned up the broken glass inside my car. Made it look like it never happened.
I called, got an appointment for the next morning, dropped the vehicle off and they had it done within 50 minutes. Definitely the easiest experience Ive had with a windshield replacement.
The showroom is absolutely beautiful and very comfortable. The staffing top shelf. Bottom line is, this is the place to get your glass taken care of.
I called on a Wednesday and they had my windshield in stock and scheduled me for an appointment for 2 days later. Took them about 90 minutes and I received a text it was done. Super nice people and the inside of my car was cleaned and vacuumed!!!! And a bottle of water waiting for me😊 Great place!! …
Great ppl. Definitely will give you their feedback n answer any questions you have.
Fast and easy. Very friendly folks. Give them a try you will like them.
Timely, professional and personable experience with getting my truck windshield replacement! Thank you for the personal touch!
Received excellent customer service over the phone and in person. Windshield installation was professional and thorough. No wind leaks and the windshield sparkles more than ever!
Not a guy to leave reviews but.... they left a hand written note for me thanking me for choosing them. Who does that? That’s old school class. The customer service was amazing, they replaced my windshield in half the time they quoted. 100% recommend this place.
They were fast and extremely friendly. The work was accurate and top notch. I will be recommending them to my friends and family. If I need glass work again, they will be my go to.
Great people. Quick service. Even reattached my tire rotation and oil change stickers when I had removed them myself fearing they would be left behind/forgotten!!! Shouldn’t have worried.
Only gripe was I didn’t receive the promised text reminder of the appointment. Minor detail since I’m ultimately responsible for remembering my own appointments anyway.
They are AMAZING!!!! This is a family owned business. We loved them. They went the extra mile to get us our Jeep window. They’re great at what they do, friendly, energetic, professional!!! You have to do all your business HERE!
I have used these guys many times personally and through a couple of businesses. I recommend them to everyone for their prices and amazing customer service.
I had a first-class experience today! I was reminded of my appt. the day before with special instructions for my particular vehicle. They were professional and timely. They finished sooner than anticipated. I appreciated the final touch of a hand-written thank you card on my dash after the service. I would definitely recommend this business to my friends!
I have used this business 3 times. All 3 times have been exceptional. When a previously repaired rock chip split (no fault of theirs) they made it right and provided a discount foe a complete windshield replacement. Every time the service has been exceptional and quick. I especially liked the personal touch- a hand written thank you card. I will continue to use this business for glass repairs.
Awesome customer service! These folks are professional 100 percent satisfied! Would recommend this business to anyone.
They were able to quickly set up a schedule for replacement, and when dropped off, they were professional and completed the job in less time than estimated. Price was right too! Will go to them anytime I need glass work done!
Had my passenger side rear window replaced. They did a great job and it was only 90 mins. The staff is so friendly. I will definitely be using them again.
I was in billings for a special appointment. My window can off the track and even though they were unable to obtain a part and install it on the spot. They did however make it to where we were able to make it home with the window secured for travel. Thank you so much. This means the world to me and my little family. ❤ I highly recommend the services at this location. 👌
Glass Specialists is without question the best auto glass business in Billings. Jason and the whole team go out of their way to provide an extraordinary customer experience! They walked me through the insurance process and even though I had to change appointments several times because my insurance was delayed, they took care of my needs and made it feel seamless. The customer service there is truly off the charts!
I was very pleased with the service. They were early getting my vehicle done, extremely friendly staff that made me feel welcomed while I waited.
I had a broken front window for over a year. I just happen to drive past this business when I was in Billings just stopped in and asked for a quote and they got me in right away. Staff was friendly and very accommodating. It was much appreciated. Will definitely go back if need be and for future window needs. Also included was a hand written thank you note and that was great to get into your vehicle and see that.
I stopped in today after a rock hit my windshield on the interstate. I was taken in and repaired in under 30 minutes. They did a flawless job on a very difficult chip right in the drivers eye-line. I cant recommend these guys enough. I wish I could give more than 5 stars.
Excellent customer service! I was able to talk to them directly (instead of filling out things online) they worked with me to find the best price and did a thorough job in a timely manner! I would highly recommend them for their friendly atmosphere and quality work.
Fast friendly service. Definitely bringing my other vehicles in for any glass needs.
I found the staff to be very friendly and helpful. The installation was done promptly and professionally. It was a great service and I will definitely use this business again.
They are always easy to work with and have an awesome staff. The timing is reasonable and the do a great job. There is a reason this place is preferred by locals. Recommend 10/10!
Still loving it. :o)
I hate leaving reviews as much as I hate rock chips and broken windshields…but these ladies and gents are the bomb. Friendly customer service, attention to detail, and awesome work makes this place an incredible professional glass business.
The folks at Glass Specialist were friendly, hard-working, and efficient. They scheduled me right away and had my windshield replaced in less than 45 minutes. I was very impressed with the quality of their service.
Matt and everyone at Glass Specialists were friendly, courteous, and professional. They did a very neat and professional job. Thank you!!
Always a pleasant experience with great people! Both times they have got me in right away.
Wow!!! After my lift gate glass shattered during a multi day blizzard I was fortunate enough that no one within 60 miles could help me. Fortunate because I never would have found these folks otherwise. Not only were they able they able to get the glass and service my car the next day, the staff was professional, friendly and fast. They take customer service to the next level! The cherry on top was the handwritten Christmas card and $20 off my next service. So happy to have found such an amazing company!
Very professional and great service. Customer service is really lacking these days but they are top notch. I will be back to do business with them.
Very professional and fast friendly service. The team got me in the same day I called, and did a fantastic job with the rear window replacement for my F150. Great quality glass and an overall great repair experience. They will definitely be getting more of my business.
I expected the job to last 90 minutes but they got it done in 30 minutes. The staff is extremely knowledgeable and friendly. When I got in the car I saw a thank you card along with a brochure about how to take care of the new windshield. The staff's service is outstanding! I will definitely go there again if I need another windshield done even though they are 100 mi away because they are that good.
Great service, this is my 3rd windshield done by them and I wouldn't go anywhere else.
Awesome customer service. Super efficient and finished up much sooner than expected. Will not use anyone else!
This is a great company and they do great work they even give you a thank you card signed by all the workers when they're done. They had my new windshield installed in 20 minutes!!! Make sure and ask them about Tinting your windshield it is great for night driving no glare from headlights!!!
This place is awesome! After they changed my windshield they installed the wipers I had purchased days before that were laying on my passenger seat. They did this on their own. Great customer service! I highly recommend them!
I got a chip in my windshield yesterday in my brand new car. I thought I would have to replace the entire windshield and expected it to be expensive. Not only were they able to repair it, they did it quickly without an appointment!! Excellent customer service. Highly recommend
They were great! Super accommodating when I needed to reschedule my appointment. I went at 8am when they opened and the finished my windshield replacement in just an hour.
Quality service, one of the best chip repairs I've ever had. Quick in and out, and friendly staff.
Outstanding service at a reasonable price. I will never go anywhere else. Great family owned business.
Great place. Convenient, friendly staff, relaxing lobby. Thanks for a fast, superb job.
Super happy with how fast they were, got my windshield replaced earlier than my appt even was as I dropped it off early. Everyone was very friendly and over all experience was wonderful!
Great service and quick! Done in less than 1.5 hours.
The people were very friendly and service was done in a professional manner. I would highly recommend them to all my friends.
The whole team at Glass Specialists of Billings is top notch. They were patient as we figured out the insurance side of it and very helpful with getting the window fixed. Oh and very quick as well! Thank you Jon and the whole team!
Very friendly, got me in same day and it only took an hour. Will definitely be bringing all our business here in the future.
Went above and beyond to replace the windshield on my Land Rover Defender. Highly recommend for your windshield needs!
Highly recommend! My windshield was replaced in less than an hour. I got a thank you card, air freshener, and coupon for future services. Everyone was so nice, friendly and welcoming. I will definitely be back for all my glass needs and recommend everyone I can.
This is the second time I have used Glass Specialist, and I would recommend them every time you have a need. They are one of the last remaining businesses that does exactly what they tell you they can do, for the price they quote, in the amount of time they promise. They are friendly, professional, and family run. You can't find better service.
Installed today. Am very pleased. Good service, friendly, a bit expensive but what isnt these days. I recommend them.
The people are friendly, and knowledgeable. They finished quickly and got me on my way.
Best place to get your windshield replaced! They were fast and courteous, My windshield is crystal clear! And they even left a thank you card for my business in my car. Very nice extra touch.
Awesome business! I called at 9:00 to have a windshield replaced and they scheduled me for noon the same day. The install took less than 45 minutes. I would definitely recommend them and use them in the future. Super professional and pleasant!
Went in to see if they do windshield repair. They do but the chip was too big. Two other places had said the same thing. They were very friendly, open, direct and honest. They were professional! They happen to have an opening so I had them replace it. They were not cheap but reasonable. Said they'd have it done in 90 minutes but were done in under an hour.
Courteous professional staff had an appointment and it was done within the 90 minutes they quote. Awesome work. Highly recommend that you utilize their services!! And also given a coupon for $20 to be used on any of the services they provide and received an Christmas card signed by the entire staff!!!
I previously had a windshield replaced by Glass Specialist and they did a great job. So when I needed a side window replaced, I gave them a call. The window and installation was almost cheaper than Toyota wanted for just the glass. I had an appointment, they got me in on time and we’re done within an hour. Very nice staff, nice atmosphere in waiting room, excellent service. Highly recommend
Thoroughly enjoyed doing business with this crew! Excellent customer service from the time I called to make the appointment to the time I picked up my car. When I walked thru the front door I was greeted with smiles and a warm welcome. I felt confident and assured that my car windshield would be professionally repaired. Upon examination of the final work I noted that the seal around the windshield was better than when another business that had fixed it a few years ago.
I really can't imagine anyone being disappointed with the craftsmanship of the crew at this shop. And loved the thank you card signed by the whole team! Thanks to everyone!
This place is AMAZING. They got me in on short notice and were so professional. When I got back in my vehicle after it was done there was a hand written Thank You note. Not to mention my windshield looked awesome. I highly recommend this business ( and I am picky. I have been in the service business over 30 years)
Thanks for the great customer service (which seems like a thing of the past). I truly appreciated the whole experience !!!!
Great business. Very professional and did a great job replacing my windshield. I waited and they had it replaced quickly. When I got into my car there was a hand written thank you note on my dash. Amazing.
Glass specialists were amazing! A very friendly staff, able to get me in same day and completed the job quickly! When I picked up my vehicle there was a handwritten thank you note along with a coupon for future services. Would highly recommend. Thank you so much for being a great company with wonderful employees.
This is the 3rd time I have done business with this company and cannot sing praises high enough for them. I would HIGHLY recommend them. They are courteous, prompt and so so helpful.
Very affordable and fast on repairs! They were able to get both my fiances and my truck in the next day and were done in a couple hours. Highly recommend
Very fast! Everything looks great. They also vacuumed my truck, left a thank you note and a complimentary btl of water. Nice touch!
Cathy was fantastic!!! I requested a quote on Sunday she called me Monday morning and my truck was done by 9 am on Tuesday - at the quoted price!! Excellent job by the technicians that replaced the windshield.
Staff was helpful prior to appointment, reception and waiting area is clean and comfortable, everyone I dealt with was courteous and personable, the work was done in a professional and timely manner, and vehicle was kept neat and clean. We’ve used this location three times and have received exemplary service on each occasion. Highly recommended.
I have had 2 windshields replaced at Glass Specialist of Billings. They are professional and do quality work. I would highly recommend using their service.
Professional, pleasant and speedy service from my initial call through installation. I was also happy to see this is a locally owned business. They’ll be the only auto glass store I use.
Absolutely amazing service! Fast and friendly! Even vacuumed my car! Took my car to Toyota last week and spent thousands on a repair and they didn't even vacuum. Love this place!!
Super nice people to deal with! They are quick and efficient when it comes to your automotive glass needs!!
Wonderful experience! Had my windshield replaced in less than an hour…got a chip on my way home and gave them a call. I went back and they fixed it for free! Amazing service! Highly recommend!
The best experience I’ve had at any auto shop EVER. The team was so kind, the work was quick, and my windshield repair looks amazing. I can’t say enough good things about this team. They were able to make a stressful insurance claim feel like a walk in the park.
Drop my truck off at 8 o’clock and they were done by 9:15. Very good customer service
Had back window replaced with all hardware installed. Very clean, fast and very well communicated with. Very professional & service was great. Thankyou note was a great touch as well. Will definitely recommend to others. Had a front windshield as well replaced and they did some preventive measures to the frame of window to prevent future damage. Got vehicle in right away even earlier than scheduled and fixed and out the door. Like the service and promptness of work. Very well done.
Glass Specialist of Billings were totally professional and courteous. The replacement took less time then they estimated and was totally satisfied with the work and how clean they left my vehicle. Would definitely recommend them to my friends and family. Thank you so much!
Excellent experience! Staff was very professional and friendly. Will definitely use them again in the future.
I happened into this wonderful, family owned business by accident and I am so glad I did!! I had an unfortunate incident with another glass place this morning and ended up calling my son, who referred them to me. I was already in town and wanted to get my windshield replaced today. They got me in within an hour and a half, finished the job in an hour and WOW, what customer service!!! It was so impressive to see a family owned business that actually CARES about customer service and who are genuinely grateful for YOUR business!!! I was so impressed with the friendly, calm, efficient service I received! They will be getting any and all business from myself and my family in the future!!! Check these guys out!!! Local, family, caring, experts!!! They’ve got it ALL!! Thank you!!!
I was 15-20mins early and was greeted right away by the front desk. They checked me in and drove my truck into the shop right away. It was about an hour to an hour and a half long wait. Nice place to sit around and wait though. The hand written thank you card was a really nice touch. Highly recommend to anyone
They were fast, very friendly, great workmanship, best of all there were no extra charges. I owed what I was quoted. The price was also very competitive, as I had called around and received some quotes.
It is not a big deal, however they left me a thank you card which was signed by staff. Just a nice touch to give you that small home town feel.
This was our first time doing business with the Glass Specialists and we were amazed at the kindness and professionalism of the staff. The environment was welcoming, comfortable, and chic. My wife finished her errands early and showed up two and a half hours early in hopes they were running ahead of schedule. She was driving away before the scheduled time of the appointment. She was pleased to see a hand written Thank You note on the dashboard afterwards. Talk about service, this place is amazing and we will be back for any future windshield needs. Thank You to the Glass Specialists crew!
Perhaps the best customer service experience I’ve ever had! Set up an appointment via text, and the price I was told over the phone is exactly what I was charged. Everything was super smooth and efficient, and my windshield was done in a little over an hour. Thank you glass specialists!!
Quick, professional, and friendly service! These guys replaced my car windshield and had it done within 30 minutes. Was very impressed with the speed and quality of the work. Worth every penny.
Had a big rock crack my windshield and needed it done quick as I live out of town, they got me in that day and were done very quick! And at a great price!
Got me in same day and completed super fast. I mentioned that I had my windshield replaced by them a few years back at their old location. When I picked up my vehicle, they noticed the rearview mirror was damaged during the install a few years ago. They informed me that they were getting a new rearview mirror at no charge. I'd have to say that's great customer service!
My windshield was replaced in an hour. The staff was very professional and I received excellent customer service. I appreciate the handwritten "Thank You" note, coupon for next service, and air freshener. I highly recommend Glass Specialist of Billings!
White glove customer experience at its finest! Brought my BMW in for a much needed windshield replacement. The shop is sparkling clean, the customer service is personal and very professional. Their process is dialed, as my car was in and completed just under an hour. The personal hand written note with staff's signatures thanking me for my business was very, very much appreciated. I drove 225 miles round trip from Livingston and would again in a heart beat. Highly recommend this family business! 👍❤🤗
Cathy and crew did a wonderful job coordinating insurance approval, scheduling, replacing my cracked windshield and recalibrating the system. They were pleasant and efficient. The quality of glass is excellent. I could not be more pleased with my experience at Glass Specialist of Billings. I highly recommend this business.
This is my second windshield replacement at Glass Specialist and it's awesome! They had my window replaced in about 45 minutes. My pickup was brought back to me looking like a new one, right down to vacuuming my carpet! I'll be bringing my camaro here next for a new windshield in it.
Thank you,
Peggy
I was referred to Glass Specialist from my dealership after I got a huge rock chip that kept spreading. Jason and the team were super friendly from the start and worked tirelessly to help me out. Since my car is brand new it was very difficult to get my particular windshield in. Jason called all the time with updates and kept me in the loop. I finally, after 3 months of Jason trying to find and have my windshield delivered, it came in! I was scheduled less than a week later and it was installed in less time than he told me it would take. These guys and gals are top notch and I recommend them 100 out of 10!!!
Kind and courteous staff. Superb customer service and windshield replacement service!
I got there about 20 minutes early for a new windshield and I was expecting to be there till at least noon. I walked over to Sheels and wandered around there till they called me. My Subaru has eyesite so they have to calibrate that also. I was out of there in less than 90 minutes!! Very friendly and nice!!👍🏻👍🏻 …
Great service and friendly staff! I highly recommend this business!
Fast, Efficient, awesome people to work with. We always use them.
Did a great job. Everyone was very nice.
There is a reason they have 5 stars and we will make it a point to replace our windshields when traveling to billings in the future. Exceptional service. Friendly and had windshield done in less time than we were expecting. Due to me not processing my claim on a business day, they assumed the risk if my insurance chose not to pay for the lane departure calibration rather than have me pay the full amount out of pocket. They also generally may need to roll down windows during said calibration, but we asked them not to as we had just had the front windows tinted earlier that day. They were accommodating and pleasant to work with. They go above and beyond with their customer service. There was also a handwritten thank you note in my car when I picked it up. My boyfriend suggested we go to them due to his previous exceptional experience and they did not disappoint. If you're needing glass repair, I can't say enough about how awesome they are to work with.
Quick and easy! Everyone was so nice and helpful. They got me right in and 20 minutes I was out the door!
We made an appointment a week ago. I arrived early and they got me right in a half hour early. They were very professional and did a great job on the windshield. The price was reasonable also.
These guys are awesome. I made my appointment and was amazed I got it for the next day. My windshield was a mess. They had it done in an hour and were so pleasant to deal with. When I got back in my truck I found a hand written Thank You note on my dash with all the employee signatures on it. I have never been thanked for getting a needed service done. I will always go back.... I’m a dang magnet for rocks on my windshield..... 😖
What a breath of fresh air. A business where you actually feel like they're glad you're there. Great customer service. Jason and Lotus at front desk were exceptional. And crew actually got my rig done quicker than they estimated. They did such a great job on the Rubicon i brought the suburban back 3 days later.
I was in to get the windshield on my 2015 Outback replaced after a rock hit an existing chip and created a crack across the windshield. I was quickly checked in, the staff was unbelievably friendly (like more than I reasonably feel I should expect), and while they quoted me 90 minutes for the replacement, it took around 65-70 minutes, tops. They handled my questions quickly and professionally and I walked away feeling like I paid for exactly what I got. Then I got to my car…there was a hand written note with their signatures on it. Maybe I was raised a little old fashioned, but to be willing to hand write a letter and personally sign for the work you completed definitely made me feel like every little possible detail was accounted for and that my safety and satisfaction was their absolute #1 concern. Hopefully I won’t be back for at least a little while haha, but if something were to damage my windshield again, I certainly know where I’ll be going back to.
The crew helped to troubleshoot an issue with a new windshield error code. It was a very obscure error that the team took as much time as needed to fix, even going so far as to totally replace the windshield. You can tell the culture of this business is incredible, every person I worked with was nothing short of amazing! Thanks for making a frustrating situation so much better!
Fast, friendly, polite loved the entire experience!
We had 2 windshields replaced today. The price was more than fair and we were in and out of there so quick. Cathy was super fun to deal with and made us comfortable and actually made it a fun experience. We can’t recommend them enough! Thank you!
Wonderful customer service. Could not have been happier. Will not go anywhere else in town for our auto glass needs!! Thank you to the team at Glass Specialist of Billings!
Great people Great price, will be back when I need them again. Thanks
I went in today with my one year old daughter, as a walk-in, looking for a windshield replacement. Even though they were busy, they had a cancelation and managed to squeeze me in on the spot. Everyone, from customers to ALL employees I encountered were so friendly, even with my one year old daughter yelling and enjoying the echo of her voice inside their lobby. My truck was also cleaner when I picked it up than when I dropped it off. They vacuumed the front and wiped down the entire dash and left me a very kind thank you card. Five stars from this busy momma.
Everyone was so friendly and polite, they were able to get me in really quickly and had my window replaced in less than an hour. I would absolutely recommend them!
Great customer service.. excellent work even when I was late for appointment
I chose this shop based on its existing reviews via a Google search. Just traveled here from out of state and encountered a broken windshield during my travels. They got me an appointment the next day! They had me in and out within about 45 minutes and a nice thank you card signed by a their entire team - thanking me for my business.
They were professional - personable - welcoming and they treated me as though I was a long time customer. I felt like they were passionate about their business and they had pictures of all of their family in the lobby showing that they are a family business.
For having to deal with something as stressful as dealing with a cracked windshield- Glass Specialists of Billings took that burden away from me.
I would recommend them to all my friends and family!
I
I have never in my life been to a repair shop that I have gotten the best service! The people there are so nice and friendly and did a great job and it didn't take all day to get it done. Thank you so much for the great customer service.
My truck has had 5 replacements from different businesses over the past several years so I’ve had an opportunity to experience different interactions with customer service, timely instillation, detailed workmanship, and cleanliness of my vehicle afterwards.
This was the Best experience that I have had when replacing my windshield! From Kathy at customer service to the installers - flawless work!
I would definitely use this business in the future.
Had a chip in my window. They fixed it in about 20 minutes. The price was very reasonable.
This is my second visit. They replaced and calibrated the windshield in less time than was estimated. Job was done excellent
They communicate very well with rbier customers.
We’ve had numerous windshields replaced here. They are always very friendly and accommodating to our schedule. We’ve price shopped and found them to be the cheapest around. We’ve never had issues with any glass they’ve installed.
These guys are the BEST! Won’t go anywhere else... replaced our windshield with them months ago and came out to our car yesterday and the rear view mirror component was off... the adhesive melted in the hot car... brought it back and they took care of it for free. Quick, fast and polite service, no charge, got us in right away... these guys are out to please, and create loyal customers! Nice job!!
Very friendly from the moment I walked in. Very clean inside and out. My windshield was replaced in a prompt professional manner. No hidden fees, the price was exactly what was quoted over the phone. Highly recommend and will be back in the future.
I've been to three different billings businesses to replace windshields through the years. This place was a new experience for me and was better than the rest by far. Easy to make an appointment, appointment happened on time, and it only took an hour. Best service, best price, and best for time.
One of the best experiences of my day. I left with a smile and a happy heart.
This is truly a business run by professionals. They are experienced and knowledgeable as you would expect, but their customer service is by far the best that you could ever ask for. I just picked up my vehicle this morning, and they addressed any and all questions or concerns that I had. If you need anything related to auto glass repair or replacement, do yourself a favor, and start with them. In summary, their prices are great, they stand behind their work, and they are truly focused on customer service from the front desk to the techs in the install bay.
Super easy to work with! I was able to text a picture of my vin # and I got a quote and scheduled a time for replacement in just minutes!!! Then I had it replacement next day! Super nice and friendly when I arrived, window done in 90mins or less and a Handwritten Thank you note left in my car for me! Customer service was top notch and the best service I have found in the 2 years we have lived in Billings!!! Thank you for the amazing beautiful windshield!!!
Great service! I have had several windshields and windows replaced and they are hands down the best place I've ever been.
Got hit by a rock and went straight to the shop and was out in under 30 minutes, they even noticed that I had just bought new wipers and put them on for me!
Kyle was great with my niece and gave us really cool puzzles to do, we actually wanted to stay longer to figure them out!
Really great crew and great service!
We will always go here.
Excellent customer service! They treat you like family. Fast and efficient as well! I will be using them for all my windshields in the future.
Great service and staff, they were very prompt and professional as well.
2nd time having my windshield replaced and they are great. On time, fast, easy to get into.
They were very easy to schedule a time convenient for us since we were coming from out of state. We had a reminder text of our appointment. We arrived a bit early and they took our truck right in. They were professional and friendly and had our windshield installed within the hour. I would highly recommend any one to take their window needs to Glass Specialist of Billings.
I stopped in for an estimate to replace a broken windshield. They had what I needed in stock and were able to get my vehicle in right then. I was given an estimated wait time of no more than 90 minutes but they completed the work in well under an hour! I could not have been more pleased with the whole experience. On my dash, I also found a hand-written note thanking me for using their services. 💖 I would recommend them to anyone, just as they were recommended to me. Great job, Glass Specialists!
These guys were right in top of everything. Got an easy text quote, fast appointment and they were done in an hour. They made sure the dash and carpet were cleaned and left a couple very courteous notes after. They have a small waiting area and coffee available with shopping within walking distance.
The were able to get me in on one of my days off, and even was $20 cheaper than what they quoted me! They were done with my windshield in about a hour (I have a 2002 Ford Sport Trac). They were definitely at least $150 cheaper than most places in town when I called around to get quotes. Extremely professional and courteous. I definitely recommend! Keep up the good work guys!
I was expecting a 90 minute turnaround on my windshield replacement and they had it done within 30 mins of dropping off my car. They have a wonderful staff and lady working the front desk was incredibly kind. The hand-written note was also a plus.I would recommend these guys to anyone! Thankyou so much!
Best place in town to get windshield replaced!
Great work, quick and good price
They were very easy to work with, very kind and I highly recommend them to anyone who needs glass repair or replacement
We have been at Glass Specialists and had great experience every time
Thanks to all of your staff and ps love the Thank You card
They're extremely fast they do a great job with a great product and their pricing is very fair
Was in and out in less time than expected. Everyone was very courteous. Nice note left in my truck along with info on how to care for my new windshield.
Very pleased. Will definitely use their services again.
I went in just to check the price of a new windshield, it ended up being $289 for my pickup, which I felt was a great deal. I asked when I could be scheduled and I couldn’t believe they had time the same day! They had my new glass installed within two hours! Fast, friendly, and very professional. Highly recommend!
This company has been my go to 2 times now, the service and employees are absolutely amazing. Fast, so affordable and incredible work. I would recommend them 10/10 times!
This place is unreal. Magical even. Five stars plus brownie points
The customer service was great. We called a few weeks prior to getting to Billings and explained our vehicle glass situation. They got us in quickly and gave us the best advice, saved us a ton of money! Thanks guys!
I been going to these guys for years they always treat me well an since I brought my race car in the guys were in aww about it so least I did something right and they made me able see out my window clearly again recommend always!@
Upfront pricing no hidden fees amazing staff and welcoming facility. Can you really ask for more? If you are in the market for a new windshield check them out you will not be disappointed!
They make all their employees sign a “No Gossip” policy! That’s awesome, more businesses should do that. Very polite and professional. Super fast! They earned another loyal customer.
Wouldn't even try to fix my chipped widow, crack too long they said. They wanted $750 to replace windshield. I think giving it a chance to fix the chip, without guarantee, would be well worth it. I've had bigger chips and cracks fixed, and they lasted years. No harm in trying!?!?
I have used Glass Soecialist for chip repairs in the past. So, when I needed my windshield replaced after a big rock hit it, I knew I’d use them again. Jason was helpful and clear in helping me navigate what I needed for the insurance claim. The thank you card from their team on the dash was a nice personal touch. This business is clearly following their core values, and I highly recommend them.
Great service ,scheduled call in am and was able to have new window before end of business day. Staff are polite and efficient.
I called a couple places to get a quote and finally found someone who could replace my shattered side window... In 8 days. I decided to call just one more place, Glass Specialist of Billings. They got me in the same day, within just 3 hours. I dropped my car off 30 minutes early with an incredibly nice lady who made the check in super fast. I got a text 20 minutes after my appointment start time to tell me my car was ready. Awesome experience and such nice people!!
We cannot say enough great things about Glass Specialists. We had a broken windshield, that was replaced by a local chain windshield repair business. 1st replacement, huge flaw in the glass, that they did not notice. 2nd replacement, large scratch in the glass and our automatic wipers did not work. 3rd replacement was finally satisfactory.
A second broken windshield, I called Glass Specialists,
immediately scheduled, ordered in factory glass, installed, and all in ONE appointment. And they vacuumed my vehicle! This sets the standard for customer service for every business!
Had a hard time locating a windshield for my 85 Toyota truck, due to Covid etc. Glass Specialists found one finally. Matt and the crew did a great job putting my windshield in!! I had a set of factory clips for my molding but the truck is old along with the factory moldings and Matt needed more clips to hold the molding down. He had a set too and used them WOW!!! LUCKY FOR ME!!! The windshield looks great, it's hard to get use to such a clear view looking forward, the old windshield was 20 plus years old!!! Thanks guys, they do what they say they can at GLASS SPECIALIST'S!!
As always, they are very professional and helpful. This was my 3rd rock chip on this windshield. I was told it could be filled, but since it was so close to my line of sight I decided to replace the windshield. They left that decision up to me, which I appreciated. The windshield was in stock and my appointment was made based on my schedule and what would work for both of us. It turned out great!
2021 Update: Glass Specialists replaced my fourth (or was it my fifth?) cracked windshield. I'm happy to report that they're still excellent in the 5 years since my last review, and the new building is awesome. They're still my go-to recommendation every time. Thanks again!
This is the second time I've had the guys at Glass Specialist put a windshield in my car. I couldn't be happier; fast service, great staff, and a nice waiting room. They got my car in and out with no problems. They're the only place I recommend in Billings if you're looking for glass/tint/etc. Thanks Matt!
We had a brief lag in getting a quote via text but once I did get a quote everything went smoothly. Windshield replacement went excellent and they even threw in a free water repellent treatment on the new windshield for the delay in getting me a quote.
Would 100% use them again.
They replaced the windscreen and installed the rear glass seal on my '04 Wrangler. Great work, short turnaround time.
What an outstanding place to get a windshield replacement. The staff is very courteous and knowledgeable. It was quick to set up an appointment and only took a little over an hour to get done. Service and price we're excellent, will definitely be returning next time I need a windshield. Great job guys keep it up!
Extremely customer friendly with professional, high quality windshield installation. They had my windshield in stock. Repaced windshield in my Jeep Wrangler in 35 minutes! Outstanding. I will not go elsewhere for auto glass work. Thank you Glass Specialists of Billings!
I was in town for business. Driving down from the north my windshield got beat up pretty bad. Dropped my jeep off at 8:15 am. At 9:02am it was road ready. I highly recommend this company because of their efficiency and understanding that people might be pressed for time.
I can’t say enough good things about this place. Someone took an axe to my window and auto glass specialist did a phenomenal job! They were so quick and easy. I will forever recommend them to all my friends and family. 10/5 stars.
It was awesome! Arrived at 2:50 and drove away at 3:40!
Shout out to the team at Glass Specialists of Billings. I got in my vehicle this morning to discover water was leaking from somewhere around the windshield area. I panicked and got ahold of Matt at Glass Specialists, knowing that I probably wouldn't have a fix for a while (glass and employees are both in short supply at the moment). Less than an hour I had a brand new windshield installed in my rig along with a card thanking ME for my business (they are the ones who saved me, I didn't realize how dangerous it was that I was driving around with a compromised windshield). Thank you to everyone over at Glass Specialists for taking such prompt care of me. Top notch customer service!
My other half took my car in. They were concerned about a previous replacement, that I knew nothing about. They managed to do a great job ! I will definitely recommend them, and use them again.
What a great experience. Everything went smoothly, done on time, staff is exceptionally kind and efficient. They went the extra mile and touch up some paint that was chipped by the glass. Great glass shop
The customer service was above and beyond!! smiling faces and great attitudes made the experience a pleasure. 😊 …
Wonderful customer service. Appointment availability and attention to detail. Expert work. Great attitude. Would highly recommend for any glass work.
I’ve got to tell you as a local business owner also, your company and all of it’s employees are exceptional! I made an appointment and dropped off one of my company work vans thinking that it would take up half the morning , but I received a call in about 30 minutes telling me it was ready for service! Upon picking it up I noticed that I didn’t have to adjust my inside mirror. Also that my lube sticker and loading zone sticker were put back on correctly! Kevin and I have already referred you to at least 6 other people, but most of all,to our family! We will be repeat customers and you will definitely continue to get more referrals from us! And yes, the handwritten card was the best! Over the top customer service!! That’s the way things used to be and how they should be now!! Thank you very much!! From, Zing Painting (Kris and Kevin Klein)
I dropped off my car an hour early, was quoted a 90 minute wait, but they were done within 45 minutes. The staff was very kind and helpful. I highly recommend them!
The staff is extremely friendly, I was counting on a 90 wait while they replaced my windshield, it was done in less than 45 min. They did a great job at a fair price. I highly recommend Glass Specialist.
Qoute was exactly what I paid. The staff was friendly and professional. The waiting area was comfortable and the coffee good. They vacuumed my car and the service was overall, great!
I have had three windshields replaced in two different vehicles. The guys at Glass Specialist are top notch! They take pride in their work and strive to maintain a good reputation. Prices are very fair and the turnaround time is terrific! Highly recommend this shop!
I visited Glass Specialist twice in one week for windshield chip repair. I was waited on promptly. Kyle took care of me both times I was in and he did a great job with the chip repairs. Nice place with nice guys. This is my new "go to place" for my windshield repairs.
Extremely fast service. I called on a Wednesday morning and they were able to get me in right away. Awesome staff, nice waiting area, and prompt service. I asked to get the Aquapel coating put on my new windshield (windshield was covered by insurance). After they finished, the waiting area was full and my service rep missed charging me for the coating (which insurance didn’t cover). I stopped in the following day to let them know that I still owed them $39. They told me that they appreciated my honesty, and as such the coating was on the house. Thanks John and crew. That wasn’t necessary but very much appreciated. I love your new shop and will certainly be back for my next repair! By the way, get the coating. Absolutely worth every penny!
These guys always have my back. I’ve had countless windshields replaced with them over the years on my personal vehicles or company trucks. I refer everyone to them and they have been treated with the same courtesy and professionalism as I have. Great pricing! Great service! And a at home feeling when you enter their building.
Was great experience all around. Texted over the VIN number they matched up windshield and texted a price back. Called to schedule and they had a cancellation and were able to get the truck done earlier than initially thought. Windshield is great - no noise!!
They where recommended highly by Lithia Toyota of Billings!! And I can not say enough good things there fast friendly professional and painless with our insurance!! I am very pleased small town service and I felt valued as a customer which of course is tough to find anymore!! I am picky and for us I see why they have five stars on Google I wouldn’t hesitate to go to them again!!
Very friendly, I work across the street. They let me leave my car there until I got off work. Everything was fantastic. They even left a card on my dash signed by all the staff. Awesome.
Called and made an appointment early in the week, they were quick and courteous. Went to the appointment and was thrilled with the results and the staff. They also left a wonderful letter after they were finished with their work. Highly recommend to anyone needing repairs or replacements!
Thank you so much for the excellent service! Kathy was great and rapidly fit me in. Teran, who repaired my windshield, educated me and did an excellent job. I’m a travel nurse and anytime I need repairs or glass replaced I will be coming back and put you guys in my iPhone contacts. Thank you again, Melissa
Cannot say enough about the experience I’ve had with Glass Specialists.
Wow, they were professional, always returned my calls AND stayed late to get my Motorhome windshield installed!
The next day I go to get my belongings out a and MATT actually unloaded it for me.
John ordered the glass very quickly, worked with my insurance company and had the job completed in record time.
Thanks everyone!
Best glass specialists in Billings!
Not only did they do an amazing job repaired my windshield, the people that work there are great and the customer service was 11/10.
Very intelligent staff, friendly and competent! Honestly a all around good feeling to this place! They seem dedicated to their work and willing to part with their knowledge! The gentleman who did work for me was beyond any expectation I had set before coming in. His name was Teran Lynch. I would highly recommend him if you were to find yourself in need of repairs done to your windshield! He was professional, charismatic, and knowledgeable. 10/10 would/will come back to this location! Plus, if you needed sprinkles on your already amazing experience, they gave me a free windshield chip repair ticket after replacing my windshield with them! I ended up needing to use the ticket only weeks after the replacement and ended up getting Teran Lynch again! Honestly one of the quickest appointment based experiences I have ever had. They managed to be quick but not make it seem as though you are just another customer! Honestly a good company!
The guys here are super friendly, very knowledgeable and straight forward. The service was extremely fast and professional. The waiting area was cozy and lots of things to keep you busy so you hardly notice you even waited. Levi was super helpful and explained everything he did. My new windsheild looks great. Thanks boys!
Always a fantastic experience and the best customer service around. The staff is always so caring and helpful. Every staff member made me feel like my business mattered. If you need auto glass or chip repair...I can’t recommend these guys enough. Plus you can just walk across the parking lot to kill some time while you get your repair. Thank you glass specialists for another awesome visit!
This company is impressive! Love their core values, and they live it! We've had a rock chip repair in the past, but today a windshield replacement. Very Happy with the results!
I took my work truck in for a complete window replacement and they treated my well. Very curtius and professional. I recommend them if you get a chip or crack.
Where do I start! I needed a windshield for my 2018 gmc 2500 and I gave glass specialist a call the are the most professional company I’ve talked to in a while customer service was awesome! Got my truck done and looks great the staff here is top notch! They deserve more then 5 stars! Everyone needs to go check them out!
The best customer service!! Very efficient, the waiting area is very comfortable. This business is so close to eating establishments and shopping waiting is not an issue! They have a No Gossip Contract on the wall signed by each employee. I love it!! Highly recommend!!
They got me a quote right away and were great about working with my schedule to get me in. Very professional, efficient, and kind. Would highly recommend and will definitely use them in the future.
I am more than happy with the job and will keep coming back also after getting the run around from the other glass shops in town for the last 6 months this place had my windshield here and installed with in 2 weeks thank you so much for your time and work ethic
Excellent service all around!! Im a repeat customer and will continue to come back!
I recently had a windshield done here at the new location on Shiloh. I was blown away by the level of service these guys delivered. I was made to feel like I was the most important person who had ever stepped in the store. At the same time, I heard another of the guys giving that same level of service to another customer. I looked around and read their mission on the wall and then noted their written contract behind the counter that declared that the team would not gossip or speak badly of their customers or eachother. Well done guys. Great shop, great service, and quality product and workmanship.
A friend of mine recommended me to Glass Specialist and I couldn’t have been more pleased! They were able to get me a next day appointment and their prices were definitely reasonable. And they had me in and out in no time! If you’re looking for good, quality work, take your car to Glass Specialist!
Great experience customer service out of this world they even gave me a discount as there was an unseen expense that didn't get quoted in my original one so they made it right and it saved me some dollars which now a days is greatly appreciated!
Highly recommend! Super fast and friendly, took only and hour to replace my windshield. Friendly staff, clean reception area with good coffee and comfy couches. Price was good also, check them out.
The best in Billings by far. The staff always welcomes me when I enter and are more than willing to help. I got my windshield replaced about 3 months ago and they were very kind and got it done in less than 30 minutes! Took it back in for a chip seal and they generously sealed both chips for free!! Couldn’t get any better than this. Glass specialists are amazing.
Good, fast work. Took two work vans in for windshield replacement and couldn't be happier.
We have dealt with many business in our time, but these people went above and beyond. Wonderful service, very professional and at the same time you feel like your dealing with a mom and pop business
. We would highly recommend them to anyone. Thank you for a job well done!!!
I had my passenger front window replaced they had it done quickly. I had other quotes from other auto glass repair shop and Glass specialists quote was unbeatable. The staff were friendly and awesome, highly recommend! Thanks for the great service!
I hit a turkey one evening with my windshield and had to leave it overnight at Glass Specialists. Called them in the morning and they replaced it super fast!
The price was hundreds less expensive than I expected, and they did a fantastic job of cleaning up the inside from the broken glass.
I highly recommend these guys!
I was there about a half an hour. They replaced the windsheild and I was on my way. Very nice staff and reasonable pricing.
Awesome! Beat the competition on price, easy and quick to schedule appointment and even got the windshield installed quicker than expected. Clean, friendly and efficient operation, would use again.
Matt and team were able to move things around to accommodate us as we were on vacation and passing through. Their facility was very clean, welcoming, had charging station, outdoor bench, clean bathroom, large open lounge, and Keurig coffee. Team was very friendly, professional, and punctual. Would highly recommend anyone with a family or not to use them.
I had a great experience while getting a chip repaired on my Jeep’s windshield. First of all, the customer service was the best I have had in Billings. The work was completed extremely fast and I added a service and was given a great discount. Now I need to bring my wife’s vehicle in for the best service around.
Great job. Fast and met the times they said they would.
They told us it was going to take an hour and a half so we settled in and within 1/2 hour they had it in and gave us our keys that was pretty impressive very nice people to deal with will go back again and would recommend them to anybody!
I went to Glass Specialist of Billings to have a couple of rock chips repaired on my windshield. It was an awesome experience. Not only did they get me in right away but my wait time was next to nothing. They did a great job and customer service was excellent. Everyone who worked there was friendly, smiling and sincere. I have found myself a new glass shop and will definitely go back.
Sitting in the lobby right now waiting for a chip repair. From the moment I pulled up I felt valued and the vibe is outstanding once inside. I love the gossip contract and family photos on the walls. My windshield was replaced by them not long ago, as well, and is the key reason I came back. The customer service is beyond outstanding.
Very efficient. Quick and excellent work. Can hardly see rock chip repair. Highly recommend.
Came in as walk in. Received prompt evaluation of rock chip, service they could offer, cost estimate and time. Definitely over delivered on their promise and had me out in half the time I expected. Would certainly recommend!
All around good service! 😊 Felt Welcomed with Very kind and courteous employees. Thanks again my windshield looks amazing! One happy customer here 😊 …
I dropped my Silverado off for a new windshield at 4 o clock and was pleasantly surprised that they were done at 4:30. I nice walk back from Scheels and an awesome clear windshield for the drive home. I didn't realize how pitted my old one really was. They even wiped down the dusty dash. Thanks guys 😊 …
Great customer service and comfortable lobby/waiting area. Made same day appointment and only took an hour to replace the windshield, which looks great. There's no sign inside (no mess) that anything was even done, except for a very clear view out of the windshield! Great job!
Great experience as ALWAYS! Thank you for the Great Service!
The place is amazing! Great work and people. Would highly recommend to anyone.
Jason provided A+ customer service when I came in for a rock chip repair. He called my insurance for me and made sure the transaction was as smooth as possible. Kyle repaired my chip with amazing quality. I don't usually write reviews, but this place deserves kudos for a job well done! Thanks guys:-)
Awesome job! Had two windshields replaced on Jeep Rubicon and on Chevy Silverado. Both were done quickly and professionally!! Thank You!
I would not trust anyone other than Glass Specialist to do the glass in our vehicles. They are super kind, efficient, fast and their work is phenomenal!! Did I mention their prices are extremely affordable!! I have yet to wait for over an hour for a complete windshield replacement. Outstanding!!! They have WiFi, coffee, and tv. We have had 3 new windshields put in 3 separate vehicles in the last year and they had everyone of them in stock!!! A 1989 F350, 2015 Toyota Tacoma and a 2002 mercury grand marquis!! And I was able to make an appointment for the next day when I called. You will not find a speck of glass in your vehicle when it is done. They are very very clean and tidy. Also they are super fast and efficient on the chip repairs. 15 minutes, 2 chips repaired and I was on my way. I have found that the protectant they offer for the windshield not only does an amazing job of repelling water but it seems to limit the damage from rocks hitting the glass. Also very very affordable. I encourage anyone from near or far to please give these fellows a try. You will not be disappointed! Guaranteed! Thank you Glass Specialists!!! We will return!!
Excellent service and super helpful employees.
I absolutely love this place! They've replaced my windshields in the past and and I go in to get the glass treatments. They are professional but a fun bunch. I don't take my vehicles anywhere else.
Wonderful service. I was in a bit of a jam with my broken window and traveling out of town. They got me in the same day with an affordable price. Great turnaround time. Highly recommended!!
The staff here is very friendly and knowledgeable. They have a very nice and clean waiting room with TV, a video game and free Wi-Fi. The price I paid for my windshield was the cheapest in town and the best quality. The job was done right the first time. No problems and great service, those are the things I look for in a business. I have recommended them to all my friends.
The whole crew at Glass Specialists are top notch professionals. From setting my appointment, to the greeting when I arrived, the care of my vehicle and the follow up...the whole experience always impresses me. I have used their services on multiple occasions and would never consider going elsewhere for my glass needs.
I would definitely recommend Glass Specialist if you need a windshield replaced. They are very professional and friendly at the same time. I've unfortunately had to have my windshield replaced 3 times, and every time I've been very happy with their service.
In and out in no time and 5 star customer service!
These guys are fantastic! I live in Edgar Mt. Soo I drive the new road and have had 2 glass chips in my vehicle. I brought my pickup into them (no appointment) The gentleman at the counter was on it! He was on the phone but acknowledged me immediately. He walked me to the truck checked the chips from outside and asked if it was alright to enter the cab to look closer? Yep he asked me if it was ok. The service was fast, friendly and amazing!! I highly recommend these guys they are customer service amazing!! And the coffee bar was great 😁
Amazing friendly staff and excellent service. I will use them again for another vehicle . Truly appreciate the service.
I couldn’t Believe how fast my windshield was replaced. I’m so busy and I have to have my vehicle for work. When I dropped it off I expected to pick it up several hours later. I was still running errands and they called stating it was completed. I highly recommend glass specialist for your needs. Thank you !
I always love taking my vehicle here because they treat me like family. Their lobby is very clean and inviting and they have always complete my work very quickly to get me back on the road. I send all of my friends and family to them because of their prompt and reliable service. Thanks you guys for all of the work you have done for me!
Had an appointment at 1:30 pm, and had to drop my vehicle off early so I could go to work. They called at 9:15 am saying my vehicle was already done and fixed! Very impressed!
Great customer service. Everyone very accommodating.
Third time in their business and once again it was excellent. Hands down one of the best customer experiences from any business in town!
Glass Specialist were Amazing! They were able to make a same day appointment. I recieved help with my insurance company claim as they were prepping my Vehicle. The lobby is like your own living room, comfortable for the waiting time. The guys were extremely proffesional and courteous. A pleasant experience. I will definitely be back and recommend them to everyone!. Thank You! Job Well Done! Andie McKevitt -Western Skies Real Estate.
They were very accommodating, and got my vehicle in the same day. They replaced the windshield, and vacuumed the entire suburban. No small task for a home on wheels. Thank you Levi and the team at Glass Specialist of Billings!
The guys at the Glass Specialist were friendly and very professional! I made the appointment and they worked around my schedule! I dropped off my Car at 8:30 and they called an hour later and it was done! I picked it up around my work schedule as well! I’ll definitely be returning with any future Glass needs!!:)
Great experience. Got in and out, no issues.
They are friendly, fair-priced, and do great work. The only thing I don't like is when a place tries to up-sell me on something when I'm there for something else. That drives me crazy, but when I declined, they weren't pushy, so it's all good. Had they been pushy about the "windshield treatment", I may have walked out, but it's all good. Everyone there was professional, and we'll be back for future glass needs.
Third windshield done here and once again a great job. Quick and easy! Not to mention the countless number of chips filled. They are always polite and professional.
I usually don't do review but in this case I want to. I have dealt with Glass Specialist of Billings a couple of times and both time I have been very impressed. Very professional, do their best to get you in asap, very fast, great prices, treat your vehicle is if it were their own and they treat you like you matter. I won't go anywhere else for my auto glass needs and I am almost 1.5 hours away.
We are so appreciative of the Glass Specialist Team. They were extremely friendly, professional and timely. We couldn’t be happier with the repair.
Thanks to the wonderful team we were in and out in record time to get our rock chip filled and everyone was super friendly. Thanks so much you guys are the best! Let them take care of your vehicles glass.
Without a doubt, the most professional, helpful, and knowledgeable group to deal with. No hidden fees, price quoted, was the price paid. Started with a free chip repair card and they asked that when I need to replace the windshield, to give them a shot. I did, and couldn’t be happier!!
Glass specialists are excellent! Professional and informative! The service was fast and friendly! I will recommend them to anyone in need!
Replaced my windshield fast and on short notice - friendly customer service desk. Clean lobby and restrooms. Highly recommend.
They are always fast as all get out and very convenient as well as friendly! I won’t go anywhere else :)
From the time my vehicle came into their shop till my vehicle left. They treated my vehicle like it was one of their own vehicle’s they where working on. They also have a warranty on my windshield and gave me a chip card (First rock chip is free with the use of the card. It will save me as much as $90.00). The price I was quoted was the same price I paid. No hidden fees when it came time paid for the work done on my vehicle.
Very well done, and in a timely manner. Couldn't be happier 😁👍 …
Very fast and very professional. Great service and was done within an hour. Will always use them for my glass needs
This is the third time I have utilized their services and each time has been top notch. Everyone is courteous and professional. I highly recommend their services!
AMAZING 🤩 Highly recommend this fabulous team of people!!! They go above and beyond!!!! …
John witnessed my husband hit a pheasant outside our neighborhood. As you can imagine, the damage was pretty bad. John not only pulled over to make sure everyone was ok, he offered to help us replace it that night. He replaced the windshield himself and it looks amazing! I will never get any glass from another company. You can't put a price on that kind of customer service!
I've used Glass Specialists in Billings MT for three windshield replacements over the past few years, and they are always professional and friendly, and they do great work for a fair price.
A great place for your auto glass needs. These folks bent over backwards to get me the right part at the best pricing. This company earned a return customer today.
What an amazing, positive experience we had getting a windshield replaced this week!
A quick digression - we often talk about how going out to a restaurant (pre-COVID times) was for more than just food. If we wanted "just food," we'd stay home and fix something. No, going to a restaurant should be a positive EXPERIENCE that incorporates many elements - from being greeted warmly, feeling welcomed, having lovely decor and ambiance, attention to plating, and, of course, good food. It's the synergy of all these elements that make a great dining experience.
Well, we had these positive elements while getting our windshield replaced at Glass Specialists (except, of course, the food ... but you understand the metaphor). It began with calling on Monday to make an appointment and even the person who answered the phone was warm and friendly. When we arrived for the appointment on Wednesday morning, we were greeted immediately, and waited in a lovely waiting room, with inviting decor (for a glass replacement business), interesting lighting, Keurig coffee, Wi-Fi, and a big poster about the company's values. I also noticed a non-gossiping contract that everyone had signed. What a wonderful, positive atmosphere!
An hour later, we had a lovely new windshield at a reasonable price, and even found a handwritten thank you on the dashboard!
If you need a new windshield, please give Glass Specialist a call. They know how to do business - and branding! - right.
Karen & Michael
My pickup was broken in to they got me in that day. Good fast service and had parts in stock. Even got me in before my scheduled appointment. Great to work with
Great service! I was able to make an appointment quickly, the service was faster than expected and great quality. Prices were fair and everyone was very nice! Definitely recommend.
How wonderful to see excellent customer service in today's world. I drove 90 miles to get my window replaced and I made the right choice. I will be back for the next replacement. Thanks guys. 5 Star service
I picked Glass Specialist because of the commercial, the one about the friend who has a boyfriend. Such a great commercial! The service was excellent, friendly staff and got us in before time and out exactally when they said. Definately will recommend to everyone!
My windshield looked great!! I enjoyed visiting with staff when I dropped off and picked up my car…lots of positive energy!!😊 …
Real quick only took them half an hour to replace my windshield. Decent price and really nice people! Thanks again guys!
Great overall experience today! The staff was friendly, the store was clean and comfortable, and they got me on my way sooner than expected! Highly recommend this shop!
I've worked for this amazing company in the past and they truly are a family. I got my windshield broken due to weather a few nights ago and they got me in asap! Best auto glass shop in the state.
Great customer service. Family owned. Try it yourself, you'll see how they seperate themselves from the competition.
They were fast and did a great job with replacing my windshield. I highly recommend Glass Specialists to anyone who needs a windshield replacement.
They are AMAZING. They are quick, friendly, funny, and professional! They explain the process openly before providing services. Their interior is amazing with wifi! A nice spot to get some work done or catch up on facebook while waiting (briefly!!)
They got me and out quickly and even made a small repair to my headliner that was coming lose which was very well needed repaired I rate them a AAA+
This place is amazing. Very professional, service was amazing and the technicians did an outstanding job on my truck. I do all my business there and will continue to do so. Thank you guys so much for the great service.
I came in early they were able to get me in and out very quickly. hopefully will not have to use them again, but if the windshield breaks or cracks again, they will be the first place I call.
I highly recommend this place! Very courteous, highly professional service. My windshield was replaced in timely manner! I will also recommend this place by word of mouth! I was extremely impressed!
Most Excellent!! Professional Folks. The staff there are amazing. Was pleased working with them when they were ordering the glass to my Class A / Coachmen and even more pleased with the end result. 😀. Thank you!! 💜🤗✌🏼 …
I had my 01 impreza windows tinted by these gentlemen 6 years ago and the tint is still holding strong, even in Texas sun which its been in for 2 years without any fading. They used high quality tint, and did an amazing job cleaning prior to placement. I should mention it was also a custom tint percentage. I cannot recommend them enough! Thanks again for the excellent work.
I use them for all my windshield chip repairs and replacements, always done in a timely and friendly manner.
I have a 67 mustang show car that I took to Glass Specialists. I let 2 people ever work on my car... I was nervous. After the great customer service with John Bonner and Matt Stern I left my car with them to install the front & rear glass...The communication from John was amazing! Of course the replacement glass (only thing available) didn't fit exactly the same as the oem glass from 1967... but John & Matt worked on it relentlessly trying many options (including me in every step) until they were happy with the fit & look. I cannot say enough about their professionalism, their drive for perfection and mostly their customer service from the Whole Team at Glass Specialists. I would HIGHLY Recommend taking any glass needs to them if you want a great job & be treated well. Thank you
Everyone at Glass Specialists were friendly and professional! I called around 11 am and was able to get in at 330 the same day to get my new windshield installed! Very pleased.
LOCAL SHOP!
Awesome customer service!
Great price!
Oh, and FAST!
HIGHLY recommend!
Instead of saying something like Glass Specialist did a great job and the price was great... bla bla bla... I'm self employed, so taking time off is annoying. Not only did they get me in right away, they provided me a way to get back to work so I didn't have to sit there. My car was done in like an hour and I was on my way. Understandably a new shield is a new windshield.. it's going to look good when you're done, but the overall process was top notch.
The Team at Glass Specialist was able to get me in quickly, when I called they offered next day appointments. They were all very friendly and professional. I would definitely go there again!
Absolutely amazing Buisness! Will always go here for our window needs for our vehicles! Absolutely amazing customer service! Very fast and do an amazing job! HIGHLY recommend’
They got me in and got the work done quickly and done the right way. The price they quoted is what I paid! I would recommend them to anyone who is looking. Very happy with every aspect of their service.
Could not say enough about the guys at glass specialist. There service and attitude is above any i have seen theses days. I will not go to any other glass shop period. I have a fleet of 6 trucks they have put windshields in all. As well as my personal vehicles. When Darin recommended the window repellent i was a little iffy at first but i went a head and got it. Let me tell you worth every penny and it only takes a few minutes to apply i recommend it to everyone. Thanks Glass Specialist
My first experience with these Guys for a chip repair was First-Class. Far beyond proudly displaying their Core Values for all to see, every single Team Member excels in performance of the Principles. Because of their example in word and deed, I introduced my son Ryan. Two windshield replacements later, I'm even more impressed with their CARE. Congratulations on your new Facility — and your continuing Success!
These guys rock! Best group of people to get your glass from!! Thanks for keeping my car looking fresh!
They went above and beyond, this is our go to spot for windshield repair and replacement. Thanks!
I had my car tinted late this summer and waited to write this review to see if anything would go wrong. I'm extremely happy to report the high quality tint they used has not had any bubbles in it and makes my car look awesome. I would say if you need something auto glass related in the greater billings area for an affordable price and outstanding customer service you have found it.
Due to amazing road conditions and winter weather I was so fortunate to get a rock thrown up and chip the windshield on my brand new truck. I took it in to Glass Specialist on Shiloh, next to my office, and within minutes they had me fixed up and back on the road. Their professionalism and dedicated service to this community is unmatched under their management team and employee values. I was informed of the worst possible scenario up front, which is a whole windshield replacement, just so I was aware that they could come back with bad news on my rock chip. Due to their technical skills and years of training and service, they were able to successfully repair my glass chip and get me back on the road worry free, and without the hefty cost of a new windshield! Strong 10 out of 10 recommendation for the staff at Glass Specialist to take care of your automotive glass needs; whether they be small like a rock chip or large like a full glass replacement.
Top to bottom excellent service. Everything from getting me in to a timely manner, actively trying to save me money, even my car smelled BETTER after they were done. Such a great group of people, with great attitudes!
The guys at Glass Specialist have my business for as long as I live in Billings. They go above and beyond for their customers and are so efficient! They treat you like family from the moment you walk in the door! These guys are awesome.
Fantastic service!! We came over the day of and they happily squeezed us in. They were extremely friendly, quick, and helpful. They were able to provide the fastest service in the region for a very reasonable price. Thanks so much!!
Theses people did a FANTASTIC JOB! HIGHLY RECOMMENDED! They replaced the glass in our brand new Ford. No problem, on time, great quality.
Great place to fix your auto glass. Very prompt service and friendly. Helped me through the insurance process and I was in and out in 20 mins.
The guys at Glass Specialist are amazing! They Introduced me to the Aquapel windshield application. It’s amazing for not o my water but does wonders in the winter ice build up! I put it in all my vehicles.
Super friendly, professional people work at Glass Specialists. And the price was considerably less than several other glass shops I contacted. I will definitely recommend them.
We had 3 rock chips in our windshield. Kyle was prompt in getting us right in and fixing them in the time frame he gave us. He upbeat and good natured through the whole experience.
There team is truly professional. Came in for an estimate walked out with brand new windshield for my wife’s rig. Easy! Thanks guys and gals you rock!
Helpful and pleasant staff that made the process easy. They are quick and the results are top quality.
Bring your hard to find glass projects to these guys. Found the glass and gasket for my jetta quick and very reasonably priced. Very professional and they sure seem to like what they do. Thanks guys and keep up the hard work. Will be sending work your way.
We had a cancellation from another repair shop 10 minutes before our appointment and we called the glass specialists they got us in right away they’re friendly fantastic efficient and above all very affordable thank you for my great windshield
Any time we need a windshield replaced we will use the Glass Specialists. In my experience they can't be beat with the price or the service. They are fast, friendly, knowledgeable and easy to find.
You have got customers for life with Curb Appeal lawn service.
Thanks again guys-
I called Darin and within one day I had a new windshield with the coating on it. The coating is still working strong and works great in the winter. I barley have to scrape the windshield at all. Had me in and out of the shop in about an hour.
Guys, so stoked to have chosen you to replace our windshield. The rapid response in messaging was superb. Quick work on the removing the old and installing the new windshield. A big mahalo plenty from our family to yours.
I had broke my window regulator during a cold snap. Teran was very professional in getting my window fixed quickly. He explained what broke and quickly got the part I needed. Happy to say everything is working smoothly. Will definitely be coming back if I need any other glass work done!
My father was in Billings from Canada for a short duration and needed his windshield replaced in a timely manner. Not only did the Glass Specialists get him in the same day, but they were helpful with lending him a vehicle, extremely friendly and above all showed the utmost professionalism. I must say that he was very pleased with every aspect. I will definitely be using them for any of my future glass needs!
Absolutely the best in town. Took care of us like we were their only customer. Car had been broken into so there was glass all over. We received our car back perfectly clean of all glass. Only place we will shop!!
Glass Specialists were absolutely wonderful. They were very accommodating with getting a vehicle in within hours of dropping it off. Extremely friendly staff and I would recommend Glass Specialisys to anyone. Will definitely be going back for all our other glass repairs
Dustin, Jeremy and crew are awsome. They have replaced glass for me in several of my vehicles. They always do a wonderful job and they keep it clean. I would never know anything was done.
Very happy 😊 there was a flaw in first windshield that was no safety issue but was close to eye level on passenger side they had no problem replacing it. Thanks …
The staff here are on top of it. They got me in right away and did an amazing job on my windshield. The building is very well done and the pictures of the staff and their families is really cool! Thank you!
Very professional but friendly, they got the work done in the time they said they would even after I asked them to look at a couple of other things. They said it would take 1hr to 1 1/2. They had everything done right at an hour.
They get it. In today's world it's rare to see costumer service. Glass specialist gets it.
Always A+ SERVICE John instills the best in his employee's will never go anywhere else !
Replaced front window, in and out. Quick n easy.
John Bonner and his entire staff are exceptional. My back window shattered unexpectedly and they were able to get me in and out the next day. I would recommend them for any glass needs you may have.
I couldn't of asked for better service!!! I don't normally do a review but you guys went above and beyond to make sure things were done right and you truly do stand behind the work that you provide. I have to utmost respect for how you do business!!!!! I will be sending everyone I know that needs glass repair/replacement your way!!!! Thanks again!
They earn the perfect 5 star rating. Exceptional customer service! They had my chip repaired and I was on my way in short time. Very friendly staff!
Awesome experience every time! Walked in to see if I could get a chip filled.. prompt service and comfy waiting area. Guys are quick to provide diligent work. Couldn’t be more happy with service! Will be back!
I had my windshield replaced in under an hour, and they were so friendly and professional. They have fantastic customer service.
Had a chip in my windshield, and was in and out in no time! Front desk guy was very competent and confident and good at his job, he was able to answer all my questions. I left there satisfied and with knowledge I didn't have before.
The crew at this shop were friendly and professional. They replaced my windshield in a very short amount of time. I will recommend them to anyone.
Awesome customer service, excellent replacement of my windshield in a timely manner. Nice waiting area with complimentary coffee while you watch t.v if you do choose.
As always Glass Specialist outdid themselves. Took my 2011 ford F150 and my wife's 2012 Nissan centra in today and they did both winshield in 2 hours and also added a window treatment to my truck which I Highly reccomend! The service is amazing, they are friendly and professional and I recommend them to all my friends!
They were quick, courteous and professional. Will definitely use them again. My view will never be clearer.
They were able to fix my window within hours of my calling for an appt. Highly recommend their work and friendly atmosphere.
I always go here for new windshields and repairs and they have always had great prices and very professional service!! They have also been very helpful with insurance. Highly Recommend them!
Top notch service. They always go above and beyond with my vehicles. They have you in and out in no time. Glass quality is exceptional and even quieter than my stock windshield.
Best Auto Glass repair in Billings. Unbelievable service staff. Wish all businesses were operated like Glass Specialists. Thank you to the staff for making my day
Best glass shop in town. I go there for all my windshield needs . Quick dependable services at a fair price . And while you are there ask them to apply Aquapel to your windshield it is the best glass treatment around . Rain snow mud just slides right off . I use it on all my outfits.
Absolutely outstanding work done on my Buick Rendezvous! Plus the best hospitality and chit chat with Jason! I wouldn't go anywhere else for the job.
Great service and even better people!
Super kind, friendly and fun people! Got me in at their first available appointment, and made sure I got to work on time! I would highly recommend!
Very friendly and was helpful in guiding me to the best place that could help me.
Glass Specialists was fantastic to deal with! Super efficient, fast, friendly service. And, a great price. Highly recommend.
Customer service is the name of their game!
My husband and I have been doing business with autoglass specialties since they opened years ago! They always leave us feeling valued as a customer! The caring team at autoglass always goes above and beyond in quality of their work! Also recently my husband didn't have time to install my new windshield wiper's they were sitting on the seat of my truck, when I came back they had also went ahead and installed those for me too, at no extra charge!!!!
Thank you AutoGlass
Made my day way better. They fixed my rear windshield and cleaned everything. After a bad day they took great care of my car!!! Definitely recommend!
It's the little details in service (like the signed thank you card on the dash) that help make the big leap from "very good" to "excellent!" Many of those details are present here - their service is all around excellent!
Went there today and got there AquaPel Service done on my windshield. Absolutely love it. If you haven’t had this done you need to. They best in town for all you glass needs. Thanks guys!
John and his crew have done window tint and windshield replacement on 3 of my cars so far. Excellent customer service and the window tint has been flawless every time. They have my business for life!
There is absolutely no place I’d rather take my car than Glass Specialist. You can tell they pride themselves on customer service, everyone is professional and kind. If you need a chip repaired or auto glass, these guys are top notch!
Everyone there was great to work with and the price was fair! Will definitely use them in the future!
Very willing to work around my schedule. Specialist (Darin) was professional, courteous, and efficient. I will definitely be taking my business back there and will be recommending to friends.
100% professional friendly service. I would recommend them for any glass work you need from windshields to chip repair they are Great.