Reviews of Pit Stop Mobile Windshield Repair. (Auto Glass Shop) in Albuquerque (New Mexico).
Pit Stop Mobile Windshield Repair
3724 Mt Rainier Dr NE, Albuquerque, NM 87111, United States
Description
Information of Pit Stop Mobile Windshield Repair, Auto glass shop in Albuquerque (New Mexico)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Pit Stop Mobile Windshield Repair
Sunday
Closed
Monday
9 am–5 pm
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9 am–5 pm
Friday
9 am–5 pm
Saturday
9 am–5 pm
Reviews of Pit Stop Mobile Windshield Repair
Karl Erich Martell
You're not just going to have your windshield fixed at a great price, you're going to make a friend. Tom is a great conversationalist while your chip repair is curing and - well, I just can't recommend Pit Stop Mobile Windshield Repair higher - finest kind! Thank, Tom!
Kristina Chee
After 2 other companies turned a blind eye to my problem and said the crack on my windshield isn’t fixable, which it isn’t without replacing the windshield.
Tom Burns was nice enough to come out and take a look at it anyway. Helped put some product on it so it Will atleast stop it from getting bigger. He did what he could to help me with a non repairable crack, non repairable because of the location of the impact. He gave me some hope in a stressful time where windshields aren’t cheap.I’m very grateful and he’s beyond nice.
Joseph Cheromiah
Excellent Service.. Tom was very nice and professional and gave me awesome deal on my cracked windshield repair and did my repair within minutes.would definitely recommend the Pit Stop and will definitely use his service if I ever need it again..
Z¡a Qu33n
Tom is awesome! Amazing prices and very kind and friendly. His reviews say it all! Don't go to a big company who doesn't care like safelite go to somebody Local who cares! 10 stars if I could.
Andrew Perez
Amazing service! I called asked questions and Tom Burns came over the very next day. Although it was sprinkling out he was still able to fix at least 7 rock chips on one windshield and also fixed a hairline crack in another windshield. He did everything quickly and very professional. He also used his own equipment and towel so he would not scratch any of the vehicles. Highly recommended for any of your windshield repairs. Also his prices are very reasonable and not going to break the bank!!! Thank you Tom…
Maxwell Kasprzak
Tom is absolutely wonderful; quick, friendly, and knowledgeable. I had received a chip in my windshield from a rogue pebble sent my way on the highway. Tom was able to get it taken care of at an incredible price. I will be using his services again and highly recommend.
Jennifer Garcia
Awesome gentleman to deal with great sense of humor and does an awesome job Rock cracked my window he came to my job and fixed my car in the parking lot thank you so much five stars Plus
SamboB
Wonderful experience with a man of exceptional character. Fixed my chipped windshield at a convenient location, in a timely manner, and with the upmost professionalism. I hope I chip my window again just to chat.
Marcus Sayed
Would highly recommend Tom and his services! I called and got services the same day. His response was super fast, service was great, and he is very personable and professional! I’ll be calling again for future repairs and recommending him to anyone needing his services!
JC WireChief
Tom is a long time pro. He really knows his stuff and is a real pleasure to do business with.
He fixed my windshield right in my driveway and was prompt and quite competent.
I give him all thumbs up. Highly recommended.
Heather Robertson
Tom was amazing!!!! I left him a message at 5 pm, he called the next morning, and had my windshield repaired the same day. I also enjoyed the friendly conversation while he fixed it!!!!!! 100% will use this service again when needed. Everyone who decides to use his services will be completely satisfied.
Marisa Abeyta
I called Tom for windshield repair service to repair 4 small chips in my windshield. He answered my phone call quickly and offered same-day windshield chip repair. He was very flexible and came to my car on my lunch break same-day. He was finished in less than 30 minutes. Tom offers fast, friendly service, and makes the entire process as painless as possible. I highly recommend Pit Stop for your windshield repairs.
tommy lucero
Had line crack and he fixed it within 20 minutes, such an amazing customer service and super friendly. Would definitely recommend 100%
colorexpert09
Tom was able to repair a crack on my windshield, and showed up I in a timely manner and was extremely knowledgeable. No doubt I will use and recommend this business to more folks.
Andrew B
Same day service, fair price, and ultra friendly. I will be calling Pit Stop for any future windshield repair needs!
Steph D
Quick response! I called to get information about mobile rock chip repair and my windshield was fixed less than an hour later. The price was great, work is great, and highly convenient. I highly recommend Pit Stop mobile chip repair.
Jennifer Cunningham
Tom did an amazing job! He was quick to respond to my email. He came to my work and fixed my windshield within 20 minutes. I really wish more businesses were as reliable as Pit Stop Mobile Windshield Repair. Thank you Tom!
Linda Duran
Tom Burns has fixed several pits on several of our vehicle windshields. He does awesome work.
Marcos De Leon (mrlion)
Tom is the nicest person I've ever seen. Came into my apartment complex and called me ahead of time that he was on his way. Met him, he began work and just talked about life stuff. Real quick job, repaired the crack I had on my windshield in no time. Highly recommend him if you have any cracks on your car windows or windshield.
Autum Cano
Tom was such a sweetheart and very professional. Came very quickly and on time. Extremely affordable. Absolutely fast at the repair yet, the job he did was fantastic. Can't even see the chip in my brand new cars windshield!! Definitely would use again if needed and recommend to anyone.
June Smith
The most unbelievable service! Called this morning. Terrific Tom came to me within 1 hour notice. He is extremely polite, professional and quick! He was very helpful informing me about insurance and filing a claim. I am more than pleased with Tom's work. I highly recommend Pit Stop for windshield repair!
Melissa Lauer
Tom did a wonderful job repairing the rock chip on my windshield. He was extremely punctual, actually arriving a few minutes before the appointment time. He explained each step as he performed it, and entertained me with funny conversation as he did so! His pricing is incredibly reasonable, considering he comes to your home or place of business to do the repairs. His work is also guaranteed. I highly recommend his services, and wouldn't hesitate to use him again, although I'm hoping I don't have to!!
Thomas Key
Tom responded to my contact request right away and immediately made time to come take a look at my windshield. I had previously been quoted for over $450 for a windshield replacement and that was out of my budget, plus the earliest appointment they had was almost three weeks away. Tom was at my house one day after initial contact and repaired the windshield quickly. He’s a pleasure to talk to and I’m highly satisfied, both with Tom and the work. I’d definitely recommend him!
April Padilla
Tom was amazing! He met me at my work and repaired my windshield on site. He was so helpful and accommodating. He helped me call my insurance and deal with them.
He was very kind, and respectful and a great conversationalist.
I recommend him to anyone looking to get their windshields repaired.
Thank you!
Joseph Cohen
Tom came to my workplace and did a fantastic job. I had a long line on my windshield and another place was trying to upsell me for a new windshield. Tom made the line barely visible. Honest man, highly recommend. His pricing is fair and simple.
Amy Bejarano
Amazing service!! He called about 10 minutes away stating he was on his way so I could expect his arrival. He fixed the 2 rock chips on my car fast and the best part is he comes to you. His prices are super affordable, I highly recommend for fast, affordable, and easy service!! Will definitely use for future needs!
Robert Freese
Tom was awesome! We live in Taos and took a nasty windshield "ding" on our way to Albuquerque. When I searched for a repair business I noticed that Pit Stop had the best ratings. Well, Tom definitely lives up to those reviews. He took us immediately, quickly repaired the damage, and walked us through the process with our insurance company to process the claim on-the-site with no cost to us. He is personable, highly skilled and "insurance" knowledgeable.
Highly recommended!
Fernando Galvez
Tom does exceptional work at a great price!
Met me on short notice in Albuquerque and repaired my windshield in minutes. You can't even tell where it got chipped.
I will definitely call Tom again when I need a repair!
A. Trujillo
Great service and very professional! Showed up to my house on-time and was finished in a jiffy. Great guy and will definitely use again, if necessary. Highly recommended! A+
cristal vasquez
Tom was very helpful and such a sweetheart. He worked around my schedule and even came to my workplace and began working on my windshield immediately. Thank you for professionalism and for being so kind! You had the highest reviews and I was able to experience your amazing work ethic personally! 100% recommended!
Katie Juniper
Met me at a shopping center while I shopped, and he repaired my windshield Chips. Very pleasant, fast and efficient. Would definitely recommend and I will definitely use him again!
Whitney Farmer
Tom was phenomenal! We were visiting ABQ from out-of-city to pick up family from the airport. Had a rock chip our windshield on the way over and we didn’t know if anyone would be able to help us in our very small town. We called Tom and we met him at a Costco nearby. He was there promptly and was extremely professional, kind, and just a joyous person. He explained what he was doing and what not to do within the next day or so, then he was on his way. Would highly recommend his services to anyone!
Amy Aragon
Tom is amazing and does an awesome job! He met me within 20 minutes and repaired my windshield within 10 to 15 minutes. Very professional, highly recommend!
Debra Szymanski
Thank you TOM and Pit Stop. I am so glad to have found your auto glass service. Tom was able to come out the same day I called him and within 20 minutes, had my windshield chip fixed. Super nice, friendly man. Would highly recommend to anyone! Would absolutely use his service again. You won't be disappointed!
Leonard Olona
Tom came by my place of business this morning and did a terrific job of fixing my windshield. He is a very professional and top notch. Truly a STAND UP GUY! I recommend him highly and would most certainly call on him again if and when we need windshield repair again! Leonard O.
Deborah Atencio Gonzales
Highly recommend! Tom saved me money by suggesting I go through my insurance carrier. He was at my house within 2-hours of when I called him and he’s the nicest man. Very professional. Will definitely use him again!
Edward W
I called Pit Stop for what I thought were rock chips in my windshield. Tom came out within an hour and was very friendly and knowledgeable. He let me know that my windshield had scratches but no chips. He told me how to get rid of the marks and told me to have a great day. I tried to pay him for coming out and he said there was no need and he was more than happy to help. I will be calling Tom if I do get a rock chip. It’s refreshing to meet an honest and genuine business owner.
Jessica Bal-McClaren
Tom is a wonderful man. Was on time, quick, friendly, and such a pleasure to do business with! I’ll be saving his number! This will be my go to for window/windshield repair!
TrentKallust
Tom was able to fit my repair into his schedule in less than two hours. He was both very professional and very laid back, easy to work with. He was very clear about what I should expect from the repair and did a great job on it. Thrilled to have such a great experience supporting a long running small business!
Michael Martinez
Tom is one awesome person. great knowledge very friendly and awesome customer service. They don't make um like that anymore! Came to my work in less than an hour of calling him. 10 min later I walked away with a fixed windshield chip and some great conversation provided by Tom. Thanks for your quick response and awesome service!
Kathy Smith
Terrific service from a pro! Tom (Pit Stop) Burns knows his craft and adds value by sharing excellent tips and advice for any future windshield pits and cracks. He did an amazing job repairing the inch-long crack in my new Tundra. It has completely disappeared. Tom is personable, trustworthy, competent--and highly recommended!
T Shadie
Look no further! Tom provided the best service I've ever had(and I've repaired/replaced a lot of "incidents"). He arrived within 45 minutes of my call, but regardless he's worth any potential wait. Went through insurance via the app so super simple process from my end. I couldn't be more impressed with Pit Stop!
Dsakb b
Tom is friendly and professional. He was quick to arrive at my location and finished repairing my windshield chip within 5-10 minutes.
He gave me a tip of putting a bit of Scotch tape over a chip until it can be repaired to keep dust and grime out, which would result in a less visible repair.
I would definitely call Tom again for future repairs!
Shasta Sturner
Pit Stop was very convenient. He came to my job at the time that worked for me. Quickly repaired my windshield nicely. Bonus: he is very friendly and helpful. Will be using again if needed!
Matraesa Ortega
Tom is absolutely wonderful. We are from out of town so we were pressed for time. Tom came to us and fixed the chip in our windshield at the restaurant we were having lunch at. He was done within 10 minutes. He’s very professional and just a genuinely nice guy! Highly recommended.
Agatha Norwood
Excellent service, highly recommend this local business. I had a chip in my windshield, Tom had availability either the same day or next day. I chose the next day and he arrived at my house right on time and the chip was fixed in 15 min for a very reasonable price. He was very professional and pleasant to do business with.
Meghan Arcaro
Best ever! I developed a huge crack (like 6 inches) in my windshield, Tom came right over and sealed it up... almost like it never happened! And for a super reasonable price! Thank you! I will be calling for every rock chip, crack and doing from now on.
David Athons
Had several small chips. Tom responded quickly and had an enjoyable visit while he worked. Price was fair. Saw another one the next day which both of us had missed. He made a second trip that same day and charged only the extra fee not the initial fee. I recommend Tom. (Work done in February, just uncovered his card with note to myself to write a review).
Robin Brazil
Tom showed up 30 minutes before our appointment and was very friendly and did an excellent job on my windshield. I would recommend him to anybody who asked. He did great work, and I'll definitely call him again if I need a repair.
Luke G
Tom was awesome. Great customer service. I called him up and he was fixing my windshield within an hour. Definitely recommend him to anyone. Also, if you get a chip in your window, cover it with scotch tape to keep it clean until it gets fixed...little tip from Tom.
Chantal Newsom
I got a rock chip on the edge of my window shield. I went to Jiffy Lube and was told it can't be sealed because it's too close to the edge. I called Tom, Pit Stop, to get a second opinion, and he had no hesitation! He was willing to drive anyway I needed him to. Once Tom saw the chip he still had no hesitation! He got it all sealed in about 10 minutes and I was on my way! Tom is a great person, I look forward to working with him again! He was full of joy, laughter, knowledge, and simply made my day! Highly highly recommend Pit Stop!!!
Wm K
Tom was great. He came out to repair a chip in my windshield right away. He was friendly, professional and his work was impeccable! I highly recommend this business!
Eva Martinez
We had just gotten a new vehicle and got a crack on it the next day. Tom was willing to meet us on a Sunday without any hesitiation. He did a fantastic job!! I will refer him to friends and certainly will return to give him our business on our next windshield fix. Thanks Tom - You did a GREAT job! - Happy Customers - Deryl & Eva
Chuck Jones
Tom was very friendly and got here quickly. He was honest about the odds of the repair lasting (it's a crack in a difficult area). He showed great respect for me and my 1971 Volkswagen and has a lower price than anyone else around here.
Tim
Tom returned my phone call promptly and set up an appointment at a time convenient for me. He is a nice guy that does great work. JOB 1
I called Tom for another job given how good he did last time. This time he failed to make two appointments and has not returned any further messages. I hope he is OK. JOB 2
Jessica Johnson
Tom is great! He came to my apartment and fixed a quarter-sized chip/crack combo in my windshield in less than 10minutes! Very professional, knowledgeable, and efficient! If you have a chip or crack call Tom! His prices are very reasonable as well! Thank you so much Tom!!!
Hunter Cravey
This was a great experience. Tom is very professional and friendly. The convenience of his mobile repair can't be beat! He showed up exactly when he said he would and the quality of his work is exceptional. I highly recommend his mobile service over taking your vehicle somewhere!
Chris Martinez
Tom was professional and courteous. He drove to where I was and fixed my windshield in under 15 minutes. Highly recommend Tom to anyone looking for a quick professional repair. He was also super nice so that was a plus.
Laurel F
Tom was extremely helpful and prompt in fixing my windshield on short notice. He was very fast and professional and helped me deal with my insurance. Tom knows what he is doing and is extremely personable and funny at the same time. Highly recommend!
Cindi Crenshaw
Tom was quick & efficient. He is very knowledgeable about his business and helpful. He saved me money by explaining that I could file a claim file the damage with my insurance. I would definitely recommend him
Brandon Evans
Amazing unbeatable service! Would highly recommend to everyone in the Albuquerque area! Got the job done fast and quick on top of a pleasant conversation to pass the time. Thank you so much Tom for the outstanding service you provided! Five out of Five hands down!
Brenda Tapia
Awesome customer service Tom is a very pleasant man and got the job done fast, really enjoyed his company! I strongly recommend him.
Kimberly DeFusco
TOTALLY AWESOME!! Not only did Tom come over to me for the repair, but he also informed me to contact my insurance even though I have a crazy high deductible. He said they just might cover it. So I called them and they did!! Wow! What customer service! Something you just DO NOT SEE ANYMORE!! Thank you so much Tom!!
Joe C
We are not from the area but found this amazing service during a Google search. Unfortunately a truck kicked up a stone and it took a bite out of our brand new RV windshield on our way through. We called late and Tom was so helpful! We were staying the night I the area so we planned to have him come out the next morning. He showed up right on time and made quick work of the chip. We can’t even tell it’s there now! Tom, thank you, thank you, thank you! You’re amazing!
Cisar Harrison
Tom came out same day I called. Very nice guy, was a joy to meet and talk to. Did excellent work on my windshield. I will definitely be using him again for any future windshield chips.
Eric Garcia
Tom answered our call right away and addressed our questions and concerns. He came to our location within 2 hours and did an excellent job repairing a rock chip in our window. Very nice and friendly service, we will definitely use him next time we need a repair and will be recommending him to all our friends and family.
Paula Lucero
Last week, my windshield took a hit from a big rock while driving on the freeway. I was so bummed since my vehicle is new, but Tom came to the rescue. He met me at my work and fixed it in no time. He is very friendly, professional, and trustworthy. I highly recommend him!!
Ana Ortiz
Tom with Pit Stop saved the day! I got a chip in my vehicle yesterday afternoon and desperately needed to get it filled today around my work schedule. I was able to reach Tom this morning, the job was completed by 1:00pm AND Tom came to me. He was wonderful, friendly and we had a great conversation as he worked. He has won my business and I will be sharing his information with friends and family.
Sara Romero
Tom was friendly, professional and covid safe. I had a quarter sized crack at the corner of my windshield and I can't even tell it's there anymore! Price was great and he even had same day availability.
GEORGE S
Tom came to our home on a Sunday to repair a chip in our windshield that had just happened. He arrived on time, he was very professional, and did a great job repairing our windshield. We also enjoyed talking to him...he's quite the character! Should we need windshield repair in the future, we will call Pit Stop Windshield Repair.
Robert Bos
Tom arrived just over an hour after I called him. He had two windshields fixed before I was off the phone with the insurance company. Excellent work. Highly recommend him.
Ryan Li
Tom is by far one of the kindest and hardest working people I have met. I had about a quarter sized rock chip that spread into about a foot long line crack. This occurred as I was driving through NM on my way to AZ. Tom arrived at exactly 7 AM at the hotel I was staying at and fixed my windshield in less than 15 minutes. The damages would have cost a few hundred at places like safelite but Tom only asked for $40 for his time and kindness. He provides a lifetime guarantee on his work and I would be willing to drive back from AZ just to have him fix any future incidences. You would a fool to pick anyone else but Tom if you’re in the Albuquerque area.
Joan Henriksen
Tom came out next day to fix the chip in my windshield. He was punctual, courteous, and has very competitive pricing. A chain mobile autoglass place quoted me at almost twice the price he charged! I highly recommend Pit Stop!
Marisol Arvizo
Tom was very kind and did a very good job with my windshields. He has amazing customer service! I will 100% recommend Pit Stop Windshield Repair to my friends and use his service again!
Jacob Barker
Tom was amazing. I had to get a long crack replaced in my windshield and drove all the way from Socorro to meet him. He was so fast and it was totally worth it! He takes insurance! Worked around my time schedule.
Julie Barringer
Tom from Pit Stop was here just a few hours after I called. He did an awesome, quick job and his price was the best!!! We will definitely refer him to all our friends and neighbors!!
Paul Brenner
I was driving cross country when a truck kicked up a rock and cracked my sprinter windshield about 20 miles shy of Albuquerque. I could see the crack growing and knew I needed to get a fix quickly before the fissure grew too large.
Tom was the only one available on Sunday, responded immediately, and showed up where I was within 20 minutes. 15 minutes later a fixed windshield and back on the road! Quality service from a quality guy. Don’t go to anyone else.
Sarah Duffield
I appreciated 1) the mobile service (Tom came out to Tijeras!), 2) the willingness to repair a crack (lots of places will just insist on windshield replacement), and 3) the clear website, including pricing. Tom was quick, professional, and friendly. The crack in my windshield looks much better, and the spreading has stopped. Thanks!
Mike Mobile
We were passing through Albuquerque on our way to Arizona. We got a chip in our windshield and called pitstop to get it sealed since we had over 9 hours of driving ahead of us. Tom Burns showed up in less than 10 minutes and was awesome. Repaired the chip and was super friendly. Highly recommend the service.
Julie Potter
Awesome customer service through Tom Burns and his Pit Stop ABQ Windshield Repair. Came to the house, fixed the chips we had and guided us through the insurance process. Didn't cost us any upfront moneyhe got his authorization for payment right there while he did the work. Couldn't be more pleased with his work and conversation at the same time! Highly recommend! Thanks Tom!
Terri Mendez
I needed windshield repair quick on a Sunday. Tom was able to fix our chipped windshield in a timely manner. He is even willing to come to you. I will definitely be using his service if needed in the future.
Em Holland
Tom is a truly magical person. I am so glad I called his number and I suggest you do the same if you have damage to your windshield. He finished fixing the cracks in my windshield within one hour of receiving my call. Tom is so charming and I will be calling him as soon as New Mexico kisses my windshield with another rock.
Elizabeth V. Estrada
Friendly and professional! Gentleman came to me and was quick at repairing the bullseye in my windshield. He explained what to do next time. Will be calling him for any future windshield repairs!!
Update: My first post was done in January 2020. Now two years later I called him again. He was very quick to come take care of my chipped windshield. Very nice to work with him and will continue to call him.
Britni Lujan
An absolutely amazing experience. Having to fix a windshield is always a bummer but Tom is a great guy, cares about the work he does and ensures the customer is happy with the overall experience. I will definitely be useing Pit Stop for any of my future windshield needs.
Robyn Ansera
I’m SOOO Thankful for Tom! My windshield got a chip Friday night and Tom was able to come to me and fix it the next day. Fast and VERY friendly service ! I never do reviews but Tom definitely deserved a 5 star review.
Vince Perea
Tom was outstanding! Fast, prompt, service for a great price! I'll definitely be giving him a call to handle all my windshield repair needs in the future!
Amy McKenzie
I highly recommend Pit Stop for your windshield rock chip repairs. Tom was prompt, efficient, and fairly priced. His business is mobile, so it was very convenient for me, as he was able to come to my house for the repair. Three chips took less than 1/2 hour to repair.
Raul Hernandez
Tom arrived to my house within an hour of us talking on the phone, on a Sunday afternoon! You just can’t beat that. I got a low quality of service price for Top of the line service! Will definitely call Tom again if the need arises.
Cassandra Murillo
Seriously, no lie this wonderful owner and I crossed paths yesterday when a rock hit my windshield. I found his company through Google and I am so pleased with his customer service. At first, he was willing to drive to my work yesterday to fix my window but I called him to see if he can drive to my house this morning. He arrived this morning and was done within 30 minutes! Thank you Tom for fixing my windshield as promptly as you did! God bless you and your family!
Dakota Waterson
Honestly one of the nicest people I've ever met! He came to my work and fixed my chip in under five minutes! He did a wonderful job and the windshield looks so good now! He was very reasonably priced and I will definitely be using him again for any windshield needs as well as recommending him to anyone else! If you have a glass issue go see him!
Marianne Presser
Noticed a crack in my windshield a few days ago. Nothing new in New Mexico. That being said, since the crack wasn’t on the driver’s side, I wanted the crack fixed rather than the entire windshield replaced. Pit Stop to the rescue!! Tom did a terrific job, guarantees his work, and is so enjoyable. I actually sort of wish it had taken longer than 20 minutes because he’s a hoot (but with good information/explains the process). Use Pit Stop. You won’t be disappointed.
Riley Harrington
I left a message for Pit Stop the morning I got a new wind shield chip. Tom called back within the hour, and set up a time to come inspect and repair the chip. He also took the time to explain what he was doing and look at another chip that had been repaired by someone else that looked poor. This was my first time using Pit Stop's service. I will not hesitate to call Tom every time I have a windshield issue again.
Tim Walsh
Great service, great guy. Rocks happen, call Tom. He came out to Cedar Crest to help me. No need to deal with insurance since his prices are so reasonable. It's important not to wait because the chip/crack can get "infected" which may negate the fix. Call him now.
Diego Becerra
I'm very happy with Tom's work. Even had a bit of a nice chat after the work was completed. Awesome and nice guy. Would highly recommend and would definitely call again if needed.
David Zachek
Good honest man, great local business. Tom was able to set up an appointment and come fix my windshield within an hour. He even worked with my insurance, so I didn't have to pay anything out of pocket.
Heidi Husman
Tom was was so nice and friendly and came right out to the house! It was so convenient and he did such a nice job! Thank you Tom!
Sandra Hewitt
Tom was at my home at the time he indicated. He was professional and promptly fixed the chip on my windshield. He was friendly and knowledgeable. I would recommend him for any windshield repair.
Paul Wever
Tom scheduled a day/time to repair my windshield and showed up. Quick and smooth service, and now I don't have to worry about my windshield crack spidering. Thank you.
Steven Peshlakai
Tom was very professional, friendly and repaired my windshield in no time saving me headaches. It was very convenient using Toms service because he came to my location and repaired on site. I highly recommend Tom’s service.
Sammy Marquez
We were travelling to Albuquerque and got a rock chip on our windshield. My wife called and spoke to Tom and he met us when we got into town. He's got a great personality and took great care of our vehicle's needs. Im a police sergeant from up north and dont trust too many google searches these days, but Tom was a true pro. Thanks Tom!
Evan King
Tom answered my call right away and was at my place within the hour. He was friendly, efficient and had no problem answering my questions about his work as he went through the process. I would definitely recommend Tom for your rock chip repairs needs.
Leroy Romero
Tom repaired my daughters car and my truck windshield. Tom was accommodating to our schedule, on time arrival and has fair price. Plan on using him for another windshield repair I need. Highly recommend Pit Stop
Mark Duhamel
Tom was a pleasure to work with. Did a great job at a very reasonable price and showed up on time. Will definitely use him next time I get a chip in my windshield.
John Sturgis
You know that feeling--the feeling you get in the pit of your stomach as soon as you hear the loud crack from the rock that just put a chip in your windshield. This is going to be expensive. New windshields cost hundreds of dollars.
It doesn't have to be this way. Call Pit Stop. He arrived within minutes of my call and shortly thereafter--my windshield was as good as new. And the cost was ridiculously inexpensive. Service is top-notch, friendly, quick and affordable (did I mention affordable?). This is my new go-to for windshield repair. Thank you. Thank you. Thank you.
Velsy Enriquez
Tom was very friendly and offered great and quick service. He was able to repair my windshield same day. I highly recommend him!
Richard Myers
Called about a chip repair at 11:10 and Tom was at my home in 40 minutes. Repair on two chips complete by 12:30. Professional and friendly. Did excellent work at a very fair price.
Debra T
Called Tom around 8am. from Los Lunas. I was babysitting, so I couldn't go anywhere to get my windshield repaired. He tells me no problem, I'm mobile. Came from Albuquerque to my business shop by 2:30 and repaired my windshield. Goodness, what a lifesaver.. Window looks great. Thanks Tom.
Frank Roland
Tom did a great job repairing my windshield. He had my repair completed within 2 hours of my call to Pit Stop. Highly recommended!
Lori L Berry
Tom was great! Called ahead of time to let me know he was on his way. He was prompt, professional and courteous. And a great price on top of it all! Thanks Tom.
Maria W
Called for repair and Tom was at my home right when he said he’d be. We got a side of laughs and life wisdom with our windshield repair- so glad we called him!
Ashley DeLara
Today, I had a chip in windshield that began to spread rapidly. I was frantic watching it grow in size as I drove down the freeway. I quickly pulled over and started Google searching places to repair the growing crack in my windshield. I came across Pit Stop and was so thankful that owner, Tom Burns was willing to help me. All the other autoglass repair places in town are closed on Sundays but Mr. Burns assured me that he would help. He came to my location is less than 15 minutes, greeted me with a smile and professionalism. Mr. Burns prevented the crack from spreading any further and saved my windshield. I'm very thankful for his compassion, willingness to help and quality of work.
Bryan Rowland
Came to my location and fixed my windshield within an hour of calling him. He's a local guy that just drives around town fixing windshields. Good service and good work. He's been doing this for 29 years he says, and I believe him! Thank you very much for saving me from having to buy a new windshield! Have a nice day! He can seal just about anything. Here's a picture of the damage BEFORE his services
Brian Dameron
By far the best customer service I have ever received! I had a windshield chip and same day they came by my office, fixed the chips within 20 minutes, and went above and beyond as far as his customer service skills. I would highly recommend this business to my family and friends, plus their locally owne . Cannot eve express how impressed I am
Becky Altenburg
I got a pretty bad star chip in my windshield and wanted it filled as soon as possible before it spread. I called Pit Stop on a Sunday afternoon and Tom met me 20 minutes later and fixed it at my home. Quick, easy and more affordable than the shop I took another vehicle to for a different chip!
Verna Winter
I came into from Albuquerque from Los Lunas today and got a damaged windshield on the way. Called Tom at Pit stop who met me at Sam's Club. Had my .Winshield repaired by the time I got off the phone with All state. Great job and service. I highly recommend Tom to Valencia County residents.
Tyler Beal
Tom was professional, courteous and punctual. I originally got a quote from Safelite and they were going to charge $105.00 and Tom only asked for almost half of that for a grand total of $40.00! Thank you again Tom!
David Vick
Tom arrived early (called ahead to make sure it was OK). Did an excellent job repairing cracks. Very friendly and professional. Will definitely use him again. Thanks Tom.
mel Bradl
I got a long crack that traveled from a small chip within 2 days. I called several businesses and they said I HAD to buy a new windshield. I was resigned to getting a new windshield but one business recommended Pit Stop. I called and Tom came to my residence to repair my crack. Tom completed the repair in about 15 minutes. Thank you Tom!
Corbi Romero
Tom is such a nice man! He helped save me money by letting me know my insurance would take care of what I needed done for free! I will definitely use him again.
Ana Davila
Mr. Tom Burns offered me excellent customer service. He was prompt, honest & polite throughout every part of our business interactions. He has definitely earned my repeat business.
nathan lyon
Tom is a great guy. He came over to the house and got my chip repair done very quickly. Fun guy to talk to as well. I recommend him.
Patrick Hicks
Tom is a great guy and does great work while he gives you an excellent repair job. Tom has repaired 3 rock chips for me on 2 vehicles. Thanks Tom
Sidra Duggan
I bought a new Jeep and got a rock chip recently and Pit stop rock repair was very professional and made the appointment as scheduled. Had the job finished in less than 30min and also worked with me with two other rock chips which the dealership had told me were already repaired. I highly recommend these guys for any rock chip repair you have!!! Thank you guys for amazing service! 😁
Josue Vizcaino
Tom was excellent, was in visiting in Alburquerque for the weekend and was in need of a small windshield repair. Called Tom and he immediately set an appointment and drove and met me where it was convenient for me. EXCELLENT CUSTOMER SERVICE.
william mckee
Fast friendly service. Even though my windshield did not need to be repaired there was no charge for the inspection. I will be recommending Pit Stop to all of my friends and family. Thanks Tom!!!
Tara Beresh
Tom arrived at my home quickly (within less than an hour of my call), sealed four chips in my windshield in less than 30 minutes, and was back on the road in a flash. Also, a delightful conversationalist. I'm glad I don't have to worry about the chips getting worse and the repair didn't break the bank.
Cherie Barker
Great service, he came to my place of business the very next day after I called (and I called after business hours). Very friendly and my windshield looks new! Thanks Tom!
Miss A
3 days ago a rock hit my windshield it was only getting worse. I called tom he fixed it in less than 20 minutes if that. I do food deliveries so in between deliveries he met me at the chilis restaurant as it was convenient for me. I will definitely call again for all my auto glass repairs THANK YOU!!
Darryl Adamson
Called Pit Stop in the Morning and Tom was at my place in the afternoon. He repaired chips in 3 different windshields and was very professional and a pleasure to do business with. I would recommend Pit Stop and will use Tom again.
Mary Anne Newhall
Just had Pit Stop repair chips on two vehicles. Tom really knows his business, helped me get insurance coverage and was great to talk with.
I'd recommend to anyone and will call Pit Stop when the inevitable NM road conditions chip the windshield again.
Victor Patel
Very prompt service, knowledgeable, and friendly. He was the only person available on a Sunday. I am grateful he was able to come to our house to quickly fix the chip in our windshield.
Glass Co D&B
Tom is amazing! Whenever we have a star repair that is too big for our machine we refer them to Tom. We've partnered with him for years! Hope you're doing well.
BSmooth40 L
Called at 2:31PM and arrived by 3:00PM, very quick service and fixed the crack on my Sonata Hybrid. Fast, friendly, and affordable, and lifetime warranty on the repairs! Definitely will be calling again for any of my windshield repair needs.
DJStacker
When everyone else said that they were too busy to come to my house, Tom came over in a few hours and it was fixed perfectly! Very friendly and works with insurance! Super easy!
P Chavez
Excellent service!!! Tom repaired the chip in our windshield and it looks great!! Highly recommend and will use whenever we need him. Thanks Tom!
Patricia H
Called this gentleman and within an hour he was here. Very nice, explained everything to me. He was very reasonable. He was COVID safe.
You just don’t get customer service like this anymore. You can’t go wrong. No I’m not related to him
Mike W
Great service! Dont waste your time with other glass repair shops. Tom came to me and was quick, professional and friendly. Extremely fair prices. I will be going back to Tom with all my glass repair needs.
Aus L
Pit Stop was just what I needed. I needed to fix a crack in my windshield quickly. I gave them a call and they met me within the hour. Simple and easy repair. Quality work and friendly people as well.
Patty Navarro
Fast friendly service. I needed a chip repaired on Sunday Tom came to me at my convenience on a Sumday afternoon to ensure my windshield was repaired quickly and efficiently. I would recomnend Pit Stop to anyone.
Persingula Garcia
Tom was very helpful and was willing to meet us at our location. Very good customer service. We tried going to Safelite but was way more expensive and staff didn't seem interested in helping. Thanks Tom!
Lisa Granados
I am so glad I called Tom. He was friendly and was able to repair my window. Fast friendly service! I highly recommend Pit Stop!
Katrina Martinez
Tom came to my home within 15 minutes of my call and he repaired the windshields on my 3 cars. Fabulous work and friendly service!
Karl Vaughn
Excellent service. Most places wouldn't even look at my '85 Toyota truck because of its age. I'd recommend Pit Stop to anyone looking for a new windshield.
Jonathan Harrison
I’m a member of the Navajo Nation from Houck AZ and I was in town for the weekend. While being in Albuquerque NM I needed to contact an auto glass repair and I found Pit Stop to be the only business open on a Sunday before the MArtin Luther King Holiday. Mr Burns was very helpful to drive over to my location and assist with a repair. He even explained the care needed to sure the quality of the repair is maintained. I recommend you call him up.
Peter Davies
Mr Burns came to my house right on time, and did a great job. He is a very kind and professional. I will recommend him to anyone who needs windshield repair.
Johnny Nguyen
Professional & fast service and friendly. Highly Recommended. Most of the shop closed in the weekend, but Tom open during in the weekend. He will fix your windshield perfectlly.
Phillip
Tom was great, was done really fast. he was done by the time I got off the phone with the insurance and it came out great! Highly recommended
Armand Gasperetti
Tom is just great. He fit me in even though he was on his way to another customer because I live in Belen and was in ABQ. Thanks Tom!
Sharlene East
He was quick and came to my work to fix my windshield. Very reasonable and easy to work with. I will always call Tom.
Michael Barraza
The guy showed up to my home in like 15 minutes and before I knew it, he was done. I highly recommend his services over any of the big guys. If I could give more stars I would. This is after a couple of days and multiple drives on the highway.
Sheridan Cowboy
Tom is real class gentleman who was able to repair my glass chip on my vehicle. He was mobile and drove to my location for the repair. Very respectful, accommodating and professional.
Leigh Adams-emanuel
Tom came to my home promptly, fixed the rock chip all while being kind and courteous! I highly recommend Pit Stop and will use them again.
diva jai
Tom was super friendly and came to our location! Nice genuine guy. Thank you Tom. I will recommend your services to everyone.
Lheffay Singleton
I needed help last minute with a repair. He was very helpful, courteous, and very inexpensive. Between googling his business and my words helix being repaired, only about an hour. Highly recommended!
Brianna Mamahua
Tom was very professional and was able to come to us within 10 minutes of us calling him. Would definitely recommend to anyone in need of windshield repair!
Rob n Stephanie Martinez
We have worked with Tom from Pit Stop for Year's. He does an amazing job and is always great to chat with. Would highly recommend.
Aldo Garcia
Tom met me off i25 and Paseo
He repaired a couple of rock chips on my BMW X3 that I got yesterday during a road trip.
Very nice and professional individual
Highly recommend him
Heather Reynolds
We were passing through town and Tom met up with us quickly and got our windshield repaired so we could get back to family time. Great service!
Ross Bomber
Best service I have ever experienced in glass repair. Came out and fixed my windshield same day at a very competitive rate. Was pleasant to be around.
Jessica Lovejoy
Tom was very responsive when I called to schedule an appointment. He worked very quickly, was very knowledgeable, and also super friendly. Would definitely recommend!
Lee Nichol
Highest possible recommendation! Arrived at my house 15 minutes after calling, on a Sunday (!) Very friendly and easy to work with. And of course, what matters most - 100% professional work.
Lisa Kim
A+++, superb job, very efficient! I've never had a chip on my windshield and I'm a big supporter of local companies. Very friendly and professional, highly recommend! Thank you!
Sharon Monsey
Tom is the best. Fast, honest, and affordable. He knows what he is doing. Call Tom today to get those chips filled before those chips run!!!
Panit Howard
Excellent service, knowledgeable and fixed my windshield.
barbie padilla
This man saved me hundreds of dollars other places told me such crazy quotes this man is the sweetest kindness man and didnt try to over charge me. I will always recommend him and use only him for as long as he is in business.
Carly Romnes
Tom did an awesome job. Very friendly and even came to me which was great. Very affordable as well. I'd definitely come back next time.
Steven Nieto
I've used Tom in the past and he's very friendly. His response time is fast and does really good work. He takes cards so that was conveinant.
Mark Knutson
Tom was at my location within 5 minutes of my call and he did superb work! Highly recommend him.
Kathy Minnich
What a sweetheart and gentleman! He did a great job and I would call him again anytime. He was there pronto, got the job done quickly, and the price was great!
David G
I called Tom to discover he is mobile . . . no shop so he came to me. Reasonable and very convenient, he repaired a star in my window in minutes.
Bob Frescas
Tom came right over from another job. He was fast and honest. VERY friendly. Great voice.
Daishia Vaughan
Had a crack moving across my windshield very quickly and Tom helped me on my way in 10 minutes!!! Super friendly and I recommend highly!!! Thank you!!!
elle gei
Big thanks to Tom and Pit Stop. Fast, friendly and professional service. I highly recommend this business. You have gained a life long customer!
Jennifer McConnell
Terrific, friendly, and fast service. Came to my work to repair a chip and cracked windshield in less then an hour. Saved my windshield and a ton of money. Highly recommend!!
Brandon Furst
Fast and friendly service! Everything turned out great and was very quick. Would definitely recommend to anyone looking for quick, professional, and friendly windshield repair.
RC ola
He did a wonderful job on my pickup. He set a time and was there when he said. It took longer with the insurance company then it did for him to fix the glass... Only windshield repair I will use....
Nicole Albert
Great customer service and arrived quickly on very short notice! I would definitely recommend Tom for your windshield repair!
Patrick shaughnessy
Tom did a great job. He had the chip fixed quickly and it looks great. Best part is that he is mobile. Thanks Tom.
Tammy Roybal
Tom is a super nice guy but only accepts cash our check. Gave great advise to use rain x on windshield.
Beverly Becker
Great customer Service! Called and came to the house and did repair. Done in 10 minutes , great price! Will def use again. Thank you for the great service :)
Rhonda Wetherby
Tom met me within two hours of calling on a Sunday! He is very knowledgeable and has great customer service!
Rob Grilley
Very friendly and professional service. He was able to repair my windshield after multiple stores had told me I would need to replace it outright. I can't recommend enough!
b c
Don't bother going to those major companies to fix your windshield. Just call Tom! he is the nicest guy and he does an awesome job!
Daniel Weems
Excellent service! Quick and professional. He even walked me through the steps to get my insurance to cover the chip repair.
Matthew Hamilton
He came as scheduled and gave me some tips on making sure bug juice doesn't get into the cracks in the future. The repair has held up nicely.
adam moore
Quick service. He informed me that my insurance would cover the whole cost and told me how to call so the invoice went directly to him and I didn't owe a thing.
Sam Bradshaw
Very impressed with service from Pit Stop. Called up in the morning and the windshield was repaired at my home that same afternoon. Highly recommended!
Marge Peters
Fast, friendly, super convenient. Service done right in my driveway. Highly recommend.
Adam Smith
Very friendly and quick service. He has been doing this for a long time and knows what he is doing. Great price and comes to you!
Jeff and Gina McLean
Pit Stop is fabulous and very reasonable. He came out to repair a windshield and was fast and friendly. I highly recommend Pit Stop!
Lora Allpass
Tom was on time and got the repair done quickly. Done in less than 15 minutes and it looks great!! Very convienant.
Holly Daniel
Called on my way to LA. He was there in less then a hour and I was on the road again and safe. Great service a very reasonable prices.
Megan Bartasevich
Quick, friendly, mobile service. I hope to not have any more chips, but if I do this is where I'll go!
Victor Riceroni
It was a pleasure doing business with Pit Stop. It felt like days gone by when you know your business is appreciated. Meeting this gentleman made my day.
Mike Precision Fab.
A+ Service!! Tom was here in 30 minutes and my window was repaired in no time!!! Thanks Tom Great Job!
John Dunn
Tom came quickly and did a great job. As long as he's around, I don't need anyone else. Thanks Tom.
Mark Raney
Quick, professional, and pleasant to talk with.
Theresa Jaramillo
Tom and I had some miscommunication at first, however it all worked out and I was very pleased with his professionalism and the completion of the job.
Rebecca Eisenberg
Very friendly, timely and easy to work with. I would definitely use Tom again.
James Gonzales
Excellent experience!! Fast, friendly, and fixed the chip right the first time. Definitely going with Pit Stop from now on.
Carla Jones
Great work...met me in a convenient place, very kind, professional and did great work quickly...I was back on the road within 15 minutes and the price was VERY reasonable!
Loring Callwood
Very funny on time and very nice clean fast work will call anytime I need my rock chip fix thank u Me. Tom ............
Daniel R
I was at military training and only had a small window of time. he was able to come, fix my window, and give me back within the time I needed. Great service
A S
Quick Response time. Great service and this is the second time Tom has done work for me.
Tommy
Phillip Abeita
Dude was an absolute legend! Met me at a convenient location and my windshield was fixed in no time!
Bodie Littlejohn
Truly painless experience. The repair was done in less time than it took to contact my insurance company. I highly recommend pitch stop!
Christopher Pajak
Tom is awesome! On time - educates you and gets it done fast! Highly recommend!
Dawn V
Fast, convenient and a super nice guy. Would highly recommend him.
yuko komesu
The gentleman who owns pit stop is terrific. He is knowledgeable and honest and reliable. What more can I say?
Ema Carabajal
Great service, very easy to schedule with! Tom is so sweet!
Rajeev Sasidharan Nair
Thanks Tom for fixing my windshield cracks. Great service and that too with a quick response time. - Raj.
Charity
Work was done quickly at my house. He was very nice and personable. Great experience!
David Montminy
Quick and friendly service. We’ll definitely call again if we ever have another chip in our windshield.
Bobby Childers
Super proficient fast and from what I can tell...Is a man of his word! Funny kind and dependable I highly recommend Pit Stop!
Ruben Ortega
Great service, were at my house within 15 minutes !!! Knocked out my chip and great customer service !! Highly recommend to anyone.
Bri Lueras
Top was super nice & came quick and finished with in 15 mins if that ! Would definitely recommend him !!!
Karin T
Excellent, quick, friendly service and did a great job on my repair. Thank you!
Brian Acquesta
Great fast service. Highly recommended. Tom was a pleasure to deal with.
Duane Dobesh
Great service. Called in the morning, showed up on time, fixed the windshield. Very reasonably priced.
Leonard Graham
I had my windshield fixed the same day over the weekend. Highly recommended!
Chi Scates
Tom was at my place within 2 hrs, price can't be beat & Tom's a sweetheart!!
Thanks!
Sandy Salazar
He was very friendly, professional and fast was very helpful! Highly recommend him to anyone!
Lindsay Panagakos
Awesome and friendly service. Was able to come to my work to complete the repairs, and very affordable. Highly recommend!!
Chrys Djatche
Good customer service!
Steve Sharifi
Fast and great quality work. He was done before I finished the call with the insurance claim.
Martin Marioni
Awesome job! Thank you. Great service. Came to me which was a great help. Recommend to anyone!
art kaplan
Arrived right when he said he would. Great guy. Great job. Recommend highly!!!!
Ken Gordon
Great work done quickly at a fair price. Even better conversation. Highly recommend.
David Duniven
I called on a Saturday morning, and my windshield was fixed within an hour! You can't ask for better service than that.
Anne Watkins
Super-quick and courteous service. I highly recommend Pit Stop for windshield repair.
Brad Crosson
Tom was friendly, quick and competent. Highly recommended.
Tnunn90
Super friendly and great price for windshield repairs!
r b
Tom is awesome Highly recommend this business to anyone needing chip repair or windshield repair
William Hargrove
Great service and I appreciated the quick turn on my windshield replacement.
Mark B
Tom is a gentlemen and he does great work. Consumate professional!
Brettb39 Bell
Best experience ever dealing with a cracked windshield. Nice business card.
Magdalene Witt
Great service!
Julia Shahvar
Right on time, courteous, professional and fast! Couldn't all for more. Oh yeah, and cheaper than anywhere else I could find!
Kayloma Collies
Great service. Responded quickly and great repair. Would definitely use again
brian Hoskins
Tom was great. Fixed all my dings for a fair price.
Arnold Bosch
Very prompt and reasonably priced service!
deborah remington
Extremely fast and friendly service. I would highly recommend this business to anyone.
Toni Burrs
Fast service. Repaired our windshield, did a great job.
Jessica Bakeman
Very friendly and pleasant. Fast service and looks great in a mask
Mena Lopez
Really worked with meeting up with us to fix .
Super nice and Professional.
pat vulky (pat vulky)
Met me on a Sunday on 5 min notice. Professional and experienced
Magella Honeyfield
Quick, friendly, and affordable service! My official windshield repair man!
Ann M
Fast, friendly service! Looks great! Highly recommend.
david rhoades
It was a pleasure doing business with them. Great service!
Heather Rose
Tom is a professional & does great work!!
Lucila Erekson
Very personable and efficient. Couldn't have asked for better service!
Joann Galindo
Quick and professional. I would highly recommend them
Claire Ligon
Fast, friendly and very reasonably priced. Can't beat that.
Lisa Sadler
Very fast, great job and friendly service!
Zachary Flores
Simply amazing service and genuine guy. ! :)
desert moonlight
Quick repair. Good service and great prices.
Karl Alt
Awesome service 👍 same-day service Quality Work …
MIKE GUTIERREZ
This Man is a God sent ! He is amazing !
Frenchy Alicea
Great service, good price
Stephanie Slade
Excellent service!! Reasonable rates!
Ralf Cunningham
Met me at a parking lot to fix chip on New Years Eve.
eve skidmore
Quick, excellent service! Highly rec6!!
Rebecca Curry
Great service and wonderful work!
Dennis Boesen
Prompt, competent pleasant. Perfect
Mary Page
Great company for windshield repairs!!
Matthew Robinson
Prompt, friendly and great price!!!!
Stacia Sanchez
Very nice and professional!
Amanda Mahn
Wonderful and prompt service!
Phillip Marquez
Fast, efficient and friendly.
Kathryn Chavez
Very nice and honest
Jared Lujan
Great survice.
Nancy Risenhoover
Friendly and fast!
Margie Marley
Prompt and quick repair.
TRS Express
Excellent !!!