Reviews of Washer Specialties Co. (Appliance Store) in Wichita (Kansas).
Washer Specialties Co
224 N Indiana Ave, Wichita, KS 67214, United States
Description
Information of Washer Specialties Co, Appliance store in Wichita (Kansas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Washer Specialties Co
Sunday
Closed
Monday
8 am–5:30 pm
Tuesday
8 am–5:30 pm
Wednesday
8 am–5:30 pm
Thursday
8 am–5:30 pm
Friday
8 am–5:30 pm
Saturday
8 am–12 pm
Reviews of Washer Specialties Co
Only place around this area that truly knows what they have and knows their business. The team there is always helpful and quick. The "Big Box" stores are not even close.....
Great job.
Love this place. The gentleman who helped me was very polite and acted very professional. Highly recommend!!
EDIT:
I am updating to 4 stars because of the response only. I returned a call to Paul who took care of everything, apologized, and had much grace and understanding for the situation. I very much appreciate a company who will make things right after a mistake, so this changes my impression very much. Thank you Paul!
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Just had the worst experience ever with this company. I called twice to verify the parts were in before driving from Hutchinson. Mariah told me they would be at will-call. When my wife arrived, they did not have one of the parts even though they "had seven in stock". The person at the counter was extremely rude and unhelpful, and sent us out not even offering to cover our gas. Barely could muster an apology and took 0 responsibility for their problem.
Don't EVER buy from this company. Such a scam. Don't care 1 bit about individual paying customers. Pathetic excuse for a business.
Professional staff. Always willing to assist customers like me.
Greeted with a smile. Got right part for dryer at an excellent price. When you need the right part it is place to go
I'm just a residential customer and have purchased from them over the years. They are always knowledgeable and professional and friendly to the small customer as well as the big. This particular time we only needed a $12 item, but they were professional like it was a high-ticket item. We live 70 miles from Wichita in a small town and the representative found the least expensive way to ship it to me (it was free shipping), and shipped it the same day. I can't say enough good about this company. Highly recommended.
I just found out through looking at these reviews that they sell appliances. Guess where I'll be purchasing my next appliances.
Devoted to serving their customers, period!
So far so good! Went in to find a specific part for my dryer, and they had it in stock. Mitch was super helpful and informative and made me feel confident in making the fix on my own. Will go back for sure!
I want to thank the team working on Saturday 1/9/21. We were without heat and working on a furnace blower fan issue. The individual I worked with was patient and informative helping me through the issues. The exact parts needed were not in stock but they helped me temporarily solve the issue by providing me with a solution. Not to mention a little break on the price based on all the parts I had to purchase. Thank you Washer Specialties!
Excellent people with knowledgable staff. Wide selection of parts for things that can be replaced.
Always have the part. Always friendly and knowledgeable. Today, hotest of the year, they were passing out cold water to customers when they came in. Thoughtful and appreciated.
Excellent service. Very knowledgeable. I will continue to shop with them for any of my other needs. Just repaired the dryer last month and the washer this month. Hopefully we are good fir now , taking comfort in knowing that they are there if i do need them again . Highly recommended...
I went in there with little information and April was able to guide me to what we thought I needed. April also shared with me that if the part I was going to try didn’t work, that the only other part that might work has been discontinued. Then April told me that they have new appliances for sale at a budget conscious price. Smart of April because if the part I bought didn’t work, I would have returned it, then bought a new range. Since I didn’t know they sold appliances, had she not mentioned it, I would have gone elsewhere to buy. The part worked so I didn’t need to buy a new range, but if I did, I would have bought it from April.
Washer Specialties is a hidden gem in Wichita, and I hope more people buy there. I know I will point anyone I meet in their direction.
Thanks April, and great job capturing my attention.
My dad told me about this place so I knew it was good. They went above and beyond. I went in for a heating element and they made sure that I knew that it might not necessarily be what I needed . Then they told me how to test everything and printed off a diagram . Which I wouldn't if been able to do without. . Fast, friendly , better priced .
Best customer service ever always a friendly smile and if they don't have they know where to get it!
I have been to Washer Specialties several times over the years, mostly for a filter for my furnace. They have always been friendly, helpful and professional. Once I showed up 15 minutes after store had closed, and they were just locking the door with last customer leaving, and they went ahead and let me enter and buy the furnace filter. (Good thing, too, as it was the weekend and furnace had shut off because of the old filter.) They were kind and professional, as usual. Excellent company and people!
I'm not very experienced with furnace stuff. I called them that lady was extremely helpful and understanding of my lack of knowledge. She helped walk me through getting all the way things I needed. I drove to the store easy to find. Dustin help check me out got everything I needed advise me on a couple items that I would need an along with it. Help explain some of the wiring that was on the motor. Very nice understanding cordial give it 5 stars all around. Thank you guys for your help and gals 🤗
Great customer service. Called ahead to see if they had the part for my washer, and they had it ready for me when I there.
Even got a year warranty on it!!
Great job!!!!
Great and helpful! I needed a pressure tank for a RO unit in my dad's house. They had one in stock and it was about $10 less than I could have gotten it from Lowe's, HD, or Amazon. They even carried it out to my car! Highly recommend!
Took in a $50 part I thought was bad. Employee checked it, said it was good and sold me the $10 part I needed. He could have easily sold me what I thought I wanted and my machine would not have worked.
So great customer service
My A/C person me there to buy a specific filter. I was lucky cause I got the last one in my size I needed to help it run better
Nice customer service representative quick service
They have always been helpful whenever I have been in there. The last visit I was hoping to warranty out a part that was defective after the first month. I did not have the appropriate documentation but their staff went above and beyond to help verify my purchase and get it swapped out quickly and effortlessly. Thanks again for the help!
Denise has been the one to help me whenever I've called. She is nice, patient, knowledgeable and gets what I need, right everytime. As someone who purchased a house (which is full of kids) and had their dryer go out, this place is a godsend. Like I said, Denise is great, but all of the employees are like her. You can't go wrong here.
I had a sudden break on my heater last night and had to rush to washer specialties at the last minute. I had called and let them know that I was on my way from a town south of Wichita and that I was hurrying. They were nice enough to keep the doors open for me a couple minutes past their closing time so I could get my part. Thanks to their generosity, my family was able to stay in our warm home last night. I cannot thank them enough.
great service a usuall , hope they got me the right
part i needed.
Very friendly, knowledgeable and helpful people, I have fixed several of my HVAC issues with parts from them. Can't beat the price of fixing things yourself.
Had the part that I needed to fix my home A/C. Called a few other places in town and they where double to triple the price for the same part. Walked in to the shop and was helped at the counter with in a few minutes. They had quite a few customers. They grab the part I needed and I was on my way out the door. This will be my go to place for all of my D.I.Y home fix it parts.
This place seems to have just about any appliance part I have ever needed with the exception of one brand that I don't recall now. Prices are very reasonable and sometimes better than online. Staff is typically fast and helpful. Wouldn't hesitate recommending this place to others.
Wonderful customer service and excellent prices! My dryer stopped heating and I knew nothing about repairing it. I called another parts place first and not only were they not helpful but their prices were almost twice as much! I spoke to LaConda at Washer Specialties and, not only did she explain what the problem might be but she didn't act like I should know all about the dryer repair. Thank you so much!
Amazing customer service! Special thanks to Claire for going above and beyond and helping me get the parts I needed on short notice. So grateful! I definitely recommend this company!
I've always had a good experience at Washer Specialties. It's a very busy place, extremely popular with all sorts of trades-people and DIYers but I've never had to wait long because the sales counter is fully staffed with knowledgeable, friendly, and efficient staff.
Our washer stopped working and this place had the part we needed in stock. PLUS!, it was cheaper to get it here than order through Amazon! Cassidy was super helpful to my husband over the phone and they even brought it out to me at my car so I didn’t have to go inside with my baby!
A place worth having programmed in your phone for household appliance and HVAC needs. I have used them for 20 years and it is great to see many of the employees that work there are still there after all of these years. They know their stuff and are very helpful.
They were so great to work with! Helped us get what we needed to get our dryer working again. Great people, great prices! I highly recommend Washer Specialties Co.
Washer Specialist is a great place to get parts that you can not find anywhere else. They have a super staff and very knowledgeable and extremely helpful. I dont know how they have so much stock and such a variety.
I have found everything I need, each time I have gone to buy parts to repair something at work or home. Good, kind, service from the staff working behind the counter.
They are grate .for got to take pictures of what we are working on got on the phone with our kids they looked up stuff for us ..and they were telling jokes to make the swichuation funny it was great thank you .
Walked in, Gave them old broken part, had replacement in hand in 5 min. Out the door in 10. Part fit perfectly. Dryer works like new.
This place is great, they sell all kinds of parts to repair air conditioners, washers & dryers, plus tons of other stuff you might need to diy repairs. Prices are very good as well.
I have had multiple experiences with this company. Everytime I've dealt with them they have had the parts I need. Excellent service, excellent assistance and knowledgeable. Highly recommend for needs in maintenance and repair.
Had the part i needed. Very friendly and knowledgeable. Took the time to explain why i kept blowing the switch and gave several tips and what i needed to look out for. Great staff, i really appreciated the help.
Good place to buy parts for your washer or dryer. Good service
I called about a simple dryer part. The part is very low priced. They were very nice and pleasant. They gave me the part number and I will be in Friday to pick it up. This a type of place I will do business with again.
The lady that helped me fing an extra shelf for my fridge door was extremely helpful and professional.
This company doesn't like to keep their customers waiting. They are fast, curtious and polite. Every time I have gone there I get the same service, even if its from a different person. Great company.
My AC went out on our home on a Saturday. I phoned them to see if they had the fan motor I needed. They did but they were closing up within just a few minutes. These folks were kind enough to stay open for a bit, after they closed. Once i got there they could not have been more courteous. They allowed my family the ability to stay cool and away from the dangerous heat.
Great store, great staff and they had the quantity of parts needed where as other vendors would have had to order in.
Problems with appliances are frustrating and cost money. The people at Washer Specialist know that and do what they can to help you get the part you need and maybe a little sage advice to boot. A great Wichita institution. Silly name! Thanks.
The guys were great. Found out the part we thought was bad wasn't bad after all. The attendant asked others and they said door switch and they were right. Thanks and will be back if I need more parts.
Get people great customer service. 5 stars. Abe, Cecil and a couple other guys I cant remember their names have always been so helpful.
Love these guys! I'm no pro but I know what part I need and they help me get it. Even had them find me alternatives that save me a few bucks. I will not go anywhere else!
Love the prices and very friendly staff. If I ever need anything for my washer here's the place to go. God bless
This place always has the parts I need and as a DIY repair guy,I save a lot of money just being able to buy the parts! Very friendly staff and familiar with what I need.
I have never been disappointed by Washer Specialties. They have always had the part I was looking for and always at the best price. I have gotten parts here for everything from heating and airconditioning to washers and dryers to refridgerators. Haveing the bad part in hand they have always been able to find me the right part.
I brought my broken washer coupler in and they knew exactly what it was and that it was broken.
I also wanted to replace some other parts in my washer so they also knew what kind of water pump was needed without me bringing in the part.
They also sold me a kit with the washer dogs and housing to go inside of the agitator.
When my washer breaks again I will definitely come back here to get parts!
Even though they didn't have the part for me they still help me out to find one.
These guys are great. It's almost wierd at this point to get several guys in the same room who know what they are talking about. It's a pleasure every time.
Best place to shop for almost anything you need..Great People who work there and very knowledgeable about their products. Highly recommend this place to everyone especially contactors!
My experience going there on Saturday they can be very rude. But if you need it they have it
The staff at Washers has been helping me for years! They are great w/ helping me find the parts I need to fix my aging appliances.
Very helpful! Was able to get the part to fix my dryer cheaper than was available online. Very knowledgeable.
Always our go to place for parts and appliances. Very knowledgeable. Been going there for many years.
What an awesome customer service this business has. The best I have experienced.
Great place and great customer service they have all the parts you ever need
Lots of patience, and very good customer service!! I WILL be back! 😁 …
Was able to pick up parts I needed that day. Had my a/c running within a few hrs!
Great service.
Attn. truck drivers! Receiving dock are located on Cleveland ave. Be careful, streets are one way around . Otherwise fast unloading.
Excellent prices and the best customer service will ever experience as well as a wide variety of product s
If you need an appliance part or an hvac part , this is the place to go.
Excellent service well knowledge people there great prices always friendly people thank you very much
Just awesome, like always! Thanks for being open on Saturday mornings. Don't know what we would do without you!
This is the best place ever! Customer service is over the top, knowledgable, and professional, and courteous.
Great service and had what I needed to fix our Maytag washer.
Always quick yo get to me. Knowlagable people find the parts I need
Very Nice and Knowledgeable! Great experience and customer service. Highly recommend!!!
Everyone at wscis so helpful.They go out of their way to help contractors and retail customers. Thanks for the great business.
Excellent customer service friendly people and always have the part I'm looking for
Fast service, Fair prices, Friendly folks, and they are always informative. I alway rely on them.
Great place, great service and they have everything you need!
They had the part i needed and very friendly.
Place seems to always be busy, expect a bit of a wait time generally. Reasonably priced parts though and friendly service
A great place for all your heat and Air and appliance needs
Guy wasn't very helpful, asked him to measure fan pitch and match a motor to it ( which they have done for me b4) and he claimed they couldn't do it.
Very helpful for everyone! Especially when you try to do it yourself. Always there to help! Recommend to everyone. Very affordable!
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Greatest place I've dealt with to get parts! Great customer service!
My go-to place for everything appliance or HVAC related. The knowledgeable counter guys are great at finding the parts needed.
Busy but lots of counter help so not a long wait. I'll use them in the future...and recommend them as well.
Love this place. Always has what we need. Employees are awesome
This place has everything from appliance parts to HVAC equipment. Great prices and knowledgeable staff!
Washers is a great place that seems to have everything. The staff is friendly and knowledgeable.
Very friendly and helpful on getting the right supplies I needed for my washer.
One of the best place to pick up parts in town
As always I'm getting great service and good conversation when we do pick something up from Washer Specialties.
Busy as usual, but very customer friendly. And they have just about every thing you need
Always a pleasure doing business with the employees at washers
Didn't have it in stock but was able to order it for me!!
Helpful, friendly service and great pricing. There's a reason their busy.
Best place for any parts you need for your appliance or plumbing or electrical
Very helpful. Great price. Highly recommend
Friendly, helpful staff and great prices.
Always has the parts I need . It is busy a lot of the time. So except to wait for a few.
U can buy parts here to fix appliances. Very helpful staff
Good parts with expert help. Been coming here for close to 30 years.
As always my goto place for all things appliance, hvac, and more! Well over 40+ yr customer
They had what I needed in stock. And didn't have to order online and wait a week.
Had the part I needed, was very knowledgeable, and priced very, very good.
The best parts suppliers in town. I've used them for years.
Silas Rosales,
Good help fast and service with a smile I like that.
Great place tons of parts and knowledgeable people!
Very helpful customer service.
Great customer service and competitive prices
now i see why so many people recommend this place.
Great prices, great people, expansive inventory
It's a good place to get advice and parts
Employees are knowledgeable regarding the parts you need to fix what's broken
Great service and pricing.
Always good service from Richard, Darryl and the guys
Very helpful and great service
Should just be called specialties. They have stuff for everything. And know what they are doing.
Wonderful help. Fixed my washer part very quickly.
The gentleman there were extremely helpful and knowledgeable.
Place is incredible. Helpful with all the right parts!
Washer Specialties has good customer service and great prices!
Friendly, fast & knowledgeable
In and out quick with the tool in stock that I needed!
Cordial, helpful staff. Good prices.
most the time it's a good place to go for AC parts
Washers been serving us apt guys for years great bunch of guys
this place has everything if they don't they know who does
Excellent customer service
Great prices professional help
Friendly knowledgeable quick service
Love the help, not so much the homeowners.
Got my ac parts fast and cheap
Good place n people know what they are doing
The cashier was knowledgeable concerning the products, and professional.
Wes Dobbs helped me with all my order needs.
Awesome experience!
Great customer service
BEST place for appliance parts in Wichita!
Professional, fast, had part in stock.
Best pricing in town on parts
If they dont have it, you dont need it!
Great place for appliance parts.
Awesome help and very friendly
Counter people know their stuff. If they don't have it they can get it.
Best. Service. Ever.
I was in and out. Great speedy service.
Great place for HVAC parts
Always the BEST! GREAT STOCK.
Great counter help! Great prices!
Great customer service !
Good selection of parts.
Always helpful people.
Best Parts Place Ever
Good place, good help, and good prices.
Wonderful customer service
5stars every visit!
Very helpful and professional!
Always have what I need.
Had the parts we needed.
Fast and friendly service
Very good
They were just ok.
Fast courteous service
Accessible appliance parts
Good service !
Great 👍 …
Great place
Great help and ideas
Great service
Thank you Corey!!
Cheapest place in town
Fast an friendly
Great people
Friendly staff!
Very helpful
Fantastic Always
Great help
Great place
Knowledgeable. Quick.
OK
Very knolegable
Fantastic help, great prices and they have just about anything you might need.....!
Excellent service
Excellent!!!