Reviews of Mr. Appliance of Tampa Bay. (Appliance Store) in Tampa (Florida).
Mr. Appliance of Tampa Bay
3937 Tampa Rd Suite 6, Oldsmar, FL 34677, United States
Description
Information of Mr. Appliance of Tampa Bay, Appliance store in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Mr. Appliance of Tampa Bay
Sunday
Closed
Monday
8:30 am–5 pm
Tuesday
8:30 am–5 pm
Wednesday
8:30 am–5 pm
Thursday
8:30 am–5 pm
Friday
8:30 am–5 pm
Saturday
Closed
Reviews of Mr. Appliance of Tampa Bay
This is my first time using Mr. Appliance. I was very pleased with the service provided. I received an email confirmation with my repair man’s picture the night before my scheduled appointment. Damian was wonderful. He arrived way ahead of schedule, which was great. He was very pleasant, professional and seemed highly experienced. He knew exactly what the problem was. He didn’t have the part on his truck, but he went out to get what he needed and came back within an hour to replace the part. He went above and beyond my expectations. Most places would have ordered the part and came and second day. I’m extremely happy with the service I received today and will definitely use them again if needed. Highly recommend. Thank you for such wonderful service.
We were extremely pleased with the service we received from Mr. Appliance! Axel came to serve us and was extremely professional. He immediately identified the issue and had the part on hand with him to make the repair immediately. Axel was very kind, friendly, and knowledgeable. He took great pride in his work and explained everything he was doing. Thanks so much, Axel and Mr. Appliance! We’ll recommend you highly to all of our friends!
Washer was acting up so I cold called Mr. Appliance. I talked to, I assume the owner, he said his name but I forgot.. Very nice and professional, offered great advice on another appliance I was having issues with. He set up a time for a technician to come out.. Damian.
He called when he was in the way, which is always good. He was also professional, clean, courteous..
He figured out in a few minutes what was wrong.. it was fixed for a really reasonable price.. I have their number in my phone now. I will be using Mr. Appliance in the future....Highly recommend!
I had a fantastic experience with Mr Appliance. My technician, Sean, was on time, professional, friendly, honest, and efficient. He explained what was wrong with my washer, fixed it, and let me know about a couple other things that could be issues later on and was fair about explaining what was worth the cost to fix and what wasn't since my washer is older and some repairs would cost more than it's worth. Even my cats liked Sean!
I can't recommend Mr appliance enough.
Axel was great! Polite, professional, on-time, efficient and friendly! He was in and out quickly! It's very hard to find reliable companies these days it seems, but Mr. Appliance (Axel) came when they said, sent texts with appointment confirmation, who would be my technician and when the technician was on the way (even after Axel called to let me know his ETA). Great communication!
I’ve worked with this company a few times and every time has been a great experience. Saul was very professional and lovely to work with. Plus, he solved our problem without even having to order a part and wait on same. Very nice man and great service.
From the initial call to their friendly employee who set the appointment to a knowledgeable technician everything went smoothly and on time. Determined that Water sensor wasn’t working and needed to be replaced. Efficiently replaced and tested. Great communication through emails and texts. Highly recommend.
Mike was the LG expert assigned to my service call. He troubleshot the problem quickly, installed the correct part which he had on-hand, thoroughly vacuumed the entire inside of my dryer, and buttoned everything up and tested it in a very efficient manner. Everything went perfectly and Mike is a true professional. I would recommend Mr. Appliance without any reservations.
Bob came here on time and was very professional. The initial price was a bit of a shock but after shopping the repair I found that it was reasonable. So Bob came back and repaired the oven and did a great job. I would use Mr Appliance again if needed without hesitation.
I was able to get incredibly prompt service from Mr. Appliance. The service professional, Michael, was polite, respectful and very knowledgeable. He quickly and correctly diagnosed that the problem was the control board in my refrigerator/freezer and had the part available to do the repair. I would not hesitate to use Mr. Appliance again and will be asking for Michael!
It was quick and the tech, Michael, was so friendly and knowledgeable. After I called they were out in 1 day, very responsive. The service is professional by sending you a text of the techs name and picture. Will definitely use them again.
Friendly and efficient from the very beginning. Best customer service!!! Great communication. Michael our tech was amazing. Truly a great experience from the get go! I can’t give them a high enough recommendation!!!!!!! Awesome 👏 …
Have used previously and as ever, a very satisfying transaction. Communication and work performed in a professional manner. From Mary handling appointment timing to Saul handling onsite work, things went smoothly. Great team.
Excellent service from Mr. Appliance! Damian was very professional and worked diligently to fix our dryer—and even improved its setup to avoid future problems! I appreciated Mr. Appliance sending me a picture of the technician who was coming, and once Damian got here, he gave me a business card identifying himself. Really thoughtful service! I highly recommend Mr. Appliance of Tampa Bay.
Repairman showed up earlier than I anticipated to fix my mom’s dryer. He diagnosed the issue quickly and even took the time to talk to me over the phone about the repair (my mom is elderly and didn’t understand). The repair cost was explained in detail and the entire process took less than 30 minutes to complete. Thank you!!
Daniel was great! He was on time and quick to diagnose and fix our washer. It cost about $250, which was less than having to buy a new washer so I was very happy!
Great experiences with company & technician that serviced the appliance. Technician (Sean) was very personable. Explained in detail the problem & resolution. Would definitely call them again.
Sean Miller came back onsite after I decided to proceed with replacement of main electronic panel of my 2 year old GE top load washer. The part came in on Tuesday and Sean was here Wednesday to install new board. He was very thorough in doublechecking, troubleshooting and verifying errors via GE’s diagnostic tool to be most certain that the main board was the only issue. I appreciated his knowledge, explanation, patience and overall work! I highly recommend Sean Miller at Mr. Appliance for any repair!!! Thank you Sean!! 🤩
I needed someone to come out right away to fix my refrigerator.Daniel was the Tech sent, & he came so quickly ! He very kind, VERY Professional, explained everything to me. Such good manners too ! I would highly recommend him to anyone ! Give this young man a raise !
Technician was on time, very professional and repaired my appliances promptly. I will definitely call them if any of my other appliances brake down and recommend them wholeheartedly.
Ron was on time, polite, and efficient. Repairs were made quickly and he explained everything as he went along. I would highly recommend Mr. Appliance.
My Samsung refrigerator stop getting cold . The guy came out, he was very professional. He assessed the situation in about 10 mins, he went and got the part and had it running ice cold in less than an hour...I forgot his name, but he needs to train every person yall hire. He was awesome.....Tell him Charles said thanks, and thank you guys aswell. I will be a repeat customer...
Sean was the repair person and did a great job. He was personable & professional. I would recommend them to friends/neighbors.
Michael is always a great technician. He came out and easily fixed the problem in our fridge. We will definitely use Mr. Appliance again
The technician Mike who came out was very nice and informative . He was able to fix my oven the first time and very quick . I would highly recommend !
The man was very professional, very polite, cleaned up after himself, and gave us information that I didn’t know and I am 71 years old came very good advice, and I will use this company again if needed
First time two appliances needed fixing. Very honest evaluation. They got the pari completely fixed in a day. Nice professional people.
This was our first time using your company, and we were thoroughly impressed. From the confirmation of the appointment the night before including a photo of the tech arriving the next day, to a phone call the day of service from Ronald, our technician, with an approximate arrival time.
He arrived on time, wore shoe coverings, and brought a mat covering the floor of his work area. He was honest, helpful and troubleshot the issue within a short time. The installation of the part went smoothly and quickly. Very pleased with not only the professionalism, but workmanship too.
Very quick and efficient. Tech was knowledgeable and cut right to the point of probable concern. Price was very reasonable. I’d called another service but they were booked out two weeks. Mr. Appliance was here within 2 hours. Great service!
They were able to schedule an appt in less than 24 hours. Ronald was great! Fixed the issue in less than 30 mins and was kind enough to wear a mask and booties while in the house. Thank you for your prompt and excellent service.
Very quick in response and appt time! Serviceman was on time, and diagnosed issue and repaired within the hour and was on his way. A little pricey but it was better than buying a new dryer. Would recommend and will use again when needed.
This is one of the first business I have delt with since moving to Tampa that has been a pleasure to deal with. In addition they taught me some things about my appliance that I didn't know. The ladies are all very nice and everyone is professional. I will be recommending and returning for sure!
Daniel was very professional and knew exactly how to troubleshoot our problem and fix it. Imparted additional helpful maintenance recommendations and noticed a potential future fire hazard and resolved it. We are grateful and happy with the service performed. Adding Mr. Appliance to our contacts for the future when we’re in need again!
Fast scheduling and fair pricing. The technician was quick and professional. I would recommend this company if you need an appliance repaired.
From the moment I made the appointment ti the moment Damien left, my experience was Five Star. He was courteous, professional, personable and got right to work. He diagnosed the problem quickly and had a solution in place right away. Thank you, Damien!
I was ready to replace the fridge as both the ice maker and the overall temp was broken. Took ordering parts and 2 days later everything was fixed for a few hundred instead of a few thousand for a new fridge. Id gladly recommend
Daniel was great. Very professional. He diagnosed the problem quickly and correctly. We are very happy with the service call.
Ronald was a delight to work with. He understood the problem, had to search for a part and came back promptly when it arrived. Excellent service!
Very professional Very knowledgeable. Will hire again. Ron was very good at explaining what went wrong with my fridge. Excellent service!!
They quickly diagnosed the problem and solved it within a week. Fast, efficient, and a good value. I would use them again!
After calling around several different places for help with my leaking fridge and dishwasher that wouldn't drain, I finally reached Mr. Appliance. Everywhere I called had about the same wait time for an appointment, but the lady who answered the phone left such a good impression with her kindness and professionalism that I booked Mr. Appliance on the spot. They even did their best to get me in sooner via a cancellation list.
Ronald arrived at my home on time and was very friendly and professional. He wore a mask, did good work, explained everything to me very well, and answered all my questions. He charged me a very good price and I feel like I got a great deal and excellent value for the work that was done and the experience I had. I would definitely call them again!
The technician was excellent, I was excellent! I contacted to schedule, he arrived the next day and communicated his timing on his way. Diagnosed the issue, had the balance of his schedule so went right to the warehouse and returned with the part, the fridge was repaired the same day. I would recommend this business without reservation.
The tech was punctual, professional and thorough. Scheduling was easy & response time was within 24 hours.
I have an old stackable washer and dryer. When the dryer stopped working, I thought I might need to have to replace the entire unit. Axel, however, came the next day, immediately diagnosed a broken door switch and immediately fixed it. The fast appointment scheduling, fast repairs, one-year repair warranty and other advantages offered by this company come with a premium price. But, I'm thankful that the honesty of Axel and the excellent service he provided has enabled me to put off replacing my old unit.
Mike S. Was wonderful! He was honest, fast, on time, and professional. He shared with me that he has 21 years experience in the field and it showed. The office staff was responsive and friendly and very accommodating! I highly recommend. 💜. Mom of 4 that does a lottttt of laundry - thank you smile for getting my LG washer machine working again so fast.
Everyone was super friendly from the receptionist to the service professional, Mike. Highly recommend fast and friendly service.
Very prompt excellent service. Technician called to make sure he had the part before he came out. He was very courteous, knowledgeable and efficient
I couldn’t believe how quickly they set up a service call from the time I called the office to the time they came out and repaired it I had same day service.
Used the website to schedule an appointment. Easy to set up online. The night before, the emailed me info related to the appointment and a picture of the technician. He showed up pretty close to the scheduled time. Knew what the issue was right away and had a replacement part on the truck. Fixed it and was gone within an hour. Good value and a good experience.
David is a keeper. Had the parts and fixed
Y Samsung dryer in 1 visit! I do think your price is high!
Daniel was an excellent technician! He certainly went above and beyond to make sure my repair was done.
My only concern was NOT with Daniel, I thought it was a rather pricey repair!
Excellent service all the way around, from office to technician. Polite, thorough and even put in the extra effort to explain how to better use appliances in future. Great!
Tech Saul was very knowledgeable and courteous and went the extra mile to fix our ice maker and fine tune for best results
Sean was very professional and also explained in detail the cause of the problem and what is needed to correct it. I definitely recommend this company and asking for Sean.
I’m happy with all aspects from the first call to completion of repair. The intake staff was polite, courteous and listened to understand exactly what we needed help with. Great in home service, our technician was very knowledgeable and friendly. We were able to get an appointment quickly and they were able to fix our washing machine the next day. I will use them again if we ever need appliance repair.
Second time we used Mr Appliance. Very professional and quick service. Daniel was our tech this time and he was great. Customer Service agent Mary is very friendly and they communicated very well with updates and follow. Highly recommend.
Using Mr Appliance is worth it to have Ronald servicing your appliances. Extremely respectful of our home every time he comes out and is on time and has consistently diagnosed and fixed our appliances correctly. Unfortunately he has been to our place multiple times but I now know that it will be done correctly. If companies had techs like him they would never get a bad review. Because of that I believe Mr appliance has to be serious about their team as a whole and I would trust them even if it was someone different.
So professional and thorough. This is the company to use. Mike the tech was outstanding!
Our built in refrigerator stopped working and it was repaired quickly and efficiently! Excellent communication and professionalism.
David was very professional and knowledgeable. He knew how to diagnose the problem and offered the best solution.
The parts arrived quickly and he came back to install. He worked quickly and was through.
We will use this company every time.
Prompt response to my phone calls and easy scheduling of service. Due to supply chain, part was back ordered, but was called once it became available. A visit was scheduled immediately after. Tech Saul, kept us informed via text with his arrival time and was right on time. Respectful and following COVID guidelines. He worked on the appliance and finished in a timely manner and advised of new filter model needed and helped us find it to order. Will definitely use again and recommend as they are Bosch authorized and knowledgeable in appliance services.
Highly recommend this company. They were very responsive and helpful. The technician, Michael, was on time, professional, and pleasant. The turnaround time on my dishwasher repair was also very quick.
Incredibly professional business. I was sent a picture of the man and the van that were to arrive at my home. They texted me several times letting me know when he would be arriving. Their prices are incredibly Fair and the work was done very quickly. I will go to them in the future.
My convection oven/microwave and oven combo stopped working only a few weeks before Thanksgiving. Knowing I am hosting 10 friends I was panicked. Mr. Appliance was able to come to my home a day after I called. They were able to get all of the necessary parts in stock within two days. Bob was my technician and he is amazing! He discovered I had a problem with the voltage not sufficient so he recommended I have an electrician come out. Then Bob had to call Bosch after he replaced all of the parts as there was now an error message. Bob had to speak with multiple people at Bosch but his persistence paid off. Everything is working perfectly! I would highly recommend Mr. Appliance and Bob!
Technician was very thorough and gave me my options. Repair was made and everything working great.
Axel our technician and Melody in customer service both did excellent work for us. Melody kept us informed about the parts delivery timeframe and Alex got the work done in a professional and thorough manner. I would happily recommend and reuse the services of this company.
Dealing with Mr. Appliance and their refrigeration specialist, Saul, was a perfect customer service experience. The company utilizes technology to confirm your appointment, provide updates, and assurance of an on-time arrival of your technician. Included in your text update is a picture of your technican for your safety and peace of mind. Saul has been with the company for seven years and immediately identified the problem with a correct diagnosis. We will definitely use this company for ALL of our appliance repair needs. They do quality work, at a good value, with highly trained technicians who arrive on time! What a refreshing experience as a new resident of Tampa.
Our washer was moving as it was running and we had them look at it and they knew exactly what needed to be done. Our washer is balanced and working great now. They were also very patient answering questions and breaking down all the info for what needed to be done + the price.
Repairman was prompt and very informative, explaining the problem and options. We did not repair the refrigerator due to the cost.
You can trust on this company to provide honest and quality service. We have used them for three years on a recommendation and will always utilize their service. Ron is a true professional you can depend on him solve your issues.
I called Mr. Appliance to fix my leaking dishwasher. They sent me an email the same day to confirm my appointment of a few days later. The night before my appointment, they sent another email narrowing the time to a two-hour window. The repairman showed up on-time and quickly diagnosed the issue. He had to get a part, so he left to get it. He returned within 45 minutes and promptly replaced the part. He was very professional and I would call them again.
We have used Mr. Appliance a few times for different repairs. Bob has always been our technician and he is great to work with. He is honest, knows his business and I trust his opinion. I always ask for him. It's nice to have someone you trust fix your appliances. You cant go wrong with Bob!
Michael was so nice kind person and he was early to the appointment. He was very professional and made sure I understood everything he was doing. This company is very lucky to have an employee like him. I would highly recommend this company and I will always ask for Michael. He wear his mask an was very considerate of us an all the covid protocols. These days you have to be. It was nice not having to ask him to please wear a mask. He just did it. He was very respectful. Thank you Michael and Mr. Appliance your a top-notch company.
Merry Christmas!!🎄
Thank you again
Ronald was professional and courteous, and explained everything in an easy to understand way. Great service!
Being a new resident of Tampa; I am very satisfied with the timely service received. Solved my issue with a Samsung refrigerators. Mr Appliance of Tampa Bay was an excellent choice.
Paige answered the phone far later than I expected to get a live person. She made the appointment setting process a breeze!
Axel showed up extremely timely and was a pleasure to deal with every step of the way. The communication was great, and the repair was beyond expectations in my opinion. I would use and recommend the company in a heartbeat.
Excellent service from initial call, appointment scheduling, and repairs…fast, on time, professional . Highly recommend!
My technician Saul was courteous, knowledgeable and professional. The repair was done in a timely manner and the part required was available on the truck. My only concern was the time window given was not adhered to and once the technician was late a courtesy called would have been useful. Overall this was an very good experience.
Steve M.
This was our first experience using this company. I made an online appointment for the following day- which I was delighted to see that they had one so soon. About 30 minutes later I received a call to confirm the online appointment and the reason for the appointment. Then to my surprise, they offered me an available appointment for the same afternoon! Loved the communication from the lady in the office, the picture and information about the service man, and the service man - Axel, he was so professional and personable. He did a wonderful job!
He was very detailed and explained everything! He was quick and efficient! Most definitely calling if we have any future issues!
At the momment I called on them and they arrived in time and all But I’m going to have to replace the Appliance due to the repairs needed.
My Service Man Ron should be highly appreciated for his excellent service 👏 👍 😀 …
Professional, well equipped and very able to handle any appliance job and always with great results.
The technician arrived right on time and was very professional and courteous. Did not take him long at all to determine the problem and fix it. Overall it was outstanding support.
Our Mr. Appliance representative has done repairs for us several times. He's always conscientious and very thorough in letting us know what's happening with the applicance. It makes us easy to make decisions. We trust this company and keep their number handy.
Mr. Appliance is professional in every way from the initial call to the completed repair. Office staff is courteous and the technician was capable and honest. I am the previous owner of a refrigeration sales & service company with more than 90-associates and my experience with Mr Appliance is everything I hope my customers got from my company. I will surely recommend this company to my friends!
I suggest you change your name to DOCTOR Appliance! DR. Ron, MD (Machine Doctor), my tech, was masterful, definitely knew his stuff, was on-time, neat & went above & beyond to get the part needed & complete the repair the same day. Not only WILL I recommend Dr. Appliance, I ALREADY HAVE! THANK YOU
Pleasantly surprised with professional and prompt service. Axel was great.
Ron was great. Very responsive and professional. He was on time and in communication the whole time. Great experience!
Really happy with the quick response and service. Sean came out to repair our dryer two days after it quit working. He was professional, friendly and knew exactly what to do. He had a new heating element to get us going again and also replaced a cracked belt that would have failed sooner or later. That saved us another service call and fee. We will call Mr. Appliance again and ask for Sean!
Called for a dryer repair. Technician was at my home at 8:30 the following morning. Very professional
service. Would use this company again for any future repairs.
They were very professional and courteous. The came at the time that they confirmed. Fixed exactly what was wrong with my refrigerator. They explained everything in regards to the cost and it was very reasonable. We will be using them for all of our appliances for any future repairs.
This business was recommended by the appliance dealer where we bought our washer and dryer. They were very responsive and sent a technician out within two days. I was even sent a picture of the tech. I received emails and texts to keep me informed, and the tech called me when he was on the way. I would definitely use this business again.
They came out the next business day, fixed the problem and we are back to doing laundry. They came when promised. Very professional. Told me my brand was a workhorse, worth keeping, especially now when new dryers take 3-4 weeks to order.
I just appreciate the quick and professional service. Our tech. was Raul who was professional, knowledgeable and so nice. Also my initial call for service was less than 24 hrs. prior. Dawn was a welcome customer service person. Both absolutely wonderful.. Will recommend 100 times over..thank you both and Mr. Appliance....!!!!
Excellent service. Clean, professional work. Parts took seven months but that was not their fault!
Michael is a great tech. His knowledge of the problem and the repair needed is great. Michael was professional and on time. My repair was completed quickly and to my satisfaction.
Mr Appliance is a great company. Shawn in the office is very responsive and helpful.
Everything went so smooth! The technician was so kind, respectful and informative! He wore the shoe covers in my home too! Which I loved because we don’t wear shoes inside the house. He did the repair very quickly and it really wasn’t as bad as I thought as far as price for heating element and labor. I highly recommend Mr. Appliance! If I could give 10 stars I would!
I was able to get a repair appointment quickly and with a 2 hour window. Saul was very helpful. He diagnosed the problem and was able to get the part and repaired within 48 hrs. He was professional and the price was fair.
Sean was fantastic. He was knowledgeable and best of all honest. He did not try to sell me a repair that wasn’t necessary, and fixed what was necessary very quickly. He was also great with my dogs which is a big plus!
Very responsive when I first called about an issue with my washer. They had to order a part and gave me a timeline of a week given the shipping challenges. Called the day the sort came in and repaired it the same day- 2 days early! Damian was knowledgeable and very professional.
Daniel was a pleasure to do business with. Friendly and respectful. I will be making an appointment for my dryer to be fixed by them today. I was very happy with the price as well.
Great service. Was available next day, came on time, wore booties to protect my floor, had the parts with them, reasonable price. I will use them again.
There’s so many positive aspects about this company and it’s employees that I can’t cover them all.
Bug I’ll start with the National hotline. The lady I talked with initially was professional, courteous and helpful. She set an initial appointment and told me the local franchise would contact me soon.
The next morning I was contacted by Dawn with the local shop. She verified the specifics of the job and guided me through the process, ordering my part and setting the appointment. She also took the time ti keep me updated with the progress of our order, calling me to reset our appointment earlier because the part arrived a day earlier than expected.
I got a text message from the repair guy, Seam sends me a text with his photo and expected time of arrival. He shows up on time, does the work, tested the appliance and cleaned up the work area. Very professional, courteous and thorough. Great guy.
Overall, I will use them again and strongly recommend them to anyone.
My 8 yr old washer is ailing, so after reading many reviews I settled on Mr. Appliance and scheduled an appointment at their website.
I received a call back and after discussing the symptoms was advised of the potential cost for repair of a machine this age, and decided to purchase new instead.
Many companies would have sent the technician out without cautioning me of the probable cost of repairs, just to get at least their service fee, but Mr. Appliance has something not always found in businesses these days... INTEGRITY! Add friendly communication to that, which is another plus.
If I need repairs on any appliances in the future, I won't bother checking into any other companies...they'll be the ones I call on!
I have been using this company for a very long time. They are always professional, responsive, and honest.
Highly recommend.
Ron came to fix my freezers door ice machine. He was on time. I got texts with his information and a picture. He called to tell me his eta. Then he was great with my enthusiastic dog and quickly figured out the ice maker issue. Repair completed quickly and he cleaned up after. Great job! Will definitely be using these guys again if anything else breaks.
Ron was great! Immediately found the problem, ordered parts, and completed the repair within a week. He cleaned up after finishing the job. Very pleased with the service.
Mr. Appliance was able to come to our home within 24 hours and Damian, the technician, was very knowledgeable and pleasant. He diagnosed the problem quickly and gave us a fair price to make the repairs. Once we agreed, he ordered the replacement part and was back to make the repair in 2 days. Afterwards he made sure our washer was functioning properly, cleaned up and thanked us for our business. Mr. Appliance is top notch from the initial phone call all the way through the service. Everyone is friendly and very professional and I wouldn’t hesitate to recommend them to anyone and I will definitely use them again in the future if the need arises.
Mike was my service technician and was very prompt and professional! He was highly experienced and diagnosed the problem efficiently after disassembling my Maytag Commercial MCT Dryer. He replaced the heating element after checking ventilation/exhaust, voltage, and other various parts. I appreciated how he thoroughly cleaned & vacuumed the very lint dusted inner parts before installing a new heating element. After reassembling, Mike made sure each and every function and “Bell & Whistle” worked properly before leaving.
Additionally, Mike even gave my washer a quick once over for no additional charge! He gave some critical maintenance/usage tips and answered a few additional maintenance questions about my commercial washer before finally cleaning up and leaving.
Considering his expertise, the charge was reasonable and work & part are warranted. I most definitely will give Mr. Appliance a call if I ever have any more appliance repair needs. Finally, I will let any and all friends and neighbors know about my positive experience with Mike! Well done Mike... keep up the great work Sir!!
Gratefully,
Emanuel
Technician was polite and professional. Received an email with photo notification prior to appointment. Dryer was repaired, even though the machine wasn't cooperative. The whole process was easy, reasonable in price and convenient.
1st off, they let know the name of the tech that would be coming out. Even sent a picture of the individual that would be doing the service. They came out took a look at the fridge that was malfunctioning and gave me an honest assessment of what was wrong with it. Fixing was not an option, replacement was the only choice. Didn’t even charge for coming out and taking a look.
Definitely will consider them for the future needs.
Sean knows his stuff. He pinpointed the problem, gave me an assignment to help validate the diagnosis. He cares about his work and explains things very well. He also covered his shoes as it was raining outside. I'll definitely call him out again!
I’ve used Mr. Appliance several times and always received good service. They’re very responsive, professional and communicative. The dispatcher Dawn is so friendly. She got me an appt for the same day I called. Saul Called and texted when he was on his way and I received a picture of my technician so I could be sure I was letting the right person into my house. We were worried we had a big repair because our fridge was leaking but Saul discovered it was a blocked drain and had it fixed in no time. They’re my go-to people for appliance repair and I recommend them highly.
Daniel was fantastic! Called this company because the appointment I had with another company was canceled with “no technicians available” so I called mr. appliance and they were able to get me in the next morning for my washer not draining. Daniel was on time, actually early and called to give me a heads up he was on his way. Definitely recommend this company and will be calling them again in the future. Thank you.
Needed the water filtration replaced on our fridge. Called Mr Appliance. They sent out a technician who diagnosed the problem quickly, part was ordered and installed two days later. Good communication during the process.
Our dryer at the animal hospital was not heating correctly. We called Mr. Appliance and right away, Damian was able to come out. He was super personable and was able to get our dryer fixed right away. I recommend not only Mr. Appliance but Damian himself.
Would highly recommend calling Mr Appliance for any repairs. Our fridge needed a fan replacement and fortunately they had part. Ron was great very friendly and professional.
Damian was my tech person. He was fantastic! He arrived with mask and booties which I appreciated. He also not only went above and beyond to make sure the job was done well, he fought hard to make sure my washing machine was repaired and I didn’t have to replace it even though it was a difficult repair. The part was also in another state and the company was able to order it on Monday, get it shipped and finally installed by Thursday. I highly recommend Mr. Appliance.
Mike arrived within an hour of me calling. I received a text with the technicians name and picture. Mike knew what was wrong right away and had the part on his truck. He explained what was wrong and also gave me a lot of information on my refrigerator and freezer. He made sure the temperature was correct for both the refrigerator and freezer and made sure everything was working correctly before he left. 10 out of 10 for personality and professionalism.
As much as they were quick and fixed the problem, they are insanely expensive. $400 for a latch replacement. (Parts, Labor, etc.)
Sean was very knowledgeable and helpful. He provided excellent customer service. Sean was very friendly and respectful. The service was on time. Definitely will use Mr. Appliance for future repairs. The 1st responders discount was greatly appreciated.
I was very happy with the service. The technician analyzed the situation and was able to correct the problem the first time. He was friendly and communicated the problem to me clearly and showed me the failed circuit board before he replaced it with a new one. I recommend Mr. Appliance.
I am a remote owner but the tech the company and their rep were very easy to work with. Glad to say the problem with my freezer was dealt with very quickly and professionally. I would definitely recommend them😊 …
The technician Identified the problem quickly, ordered part & installed. Gave me tips on washer usage and hose drainage placement. I have used this company previously and service was also great. Appreciate the customer contact via texts & phone regarding arrival times. Thanks
Called and was able to have someone come out within an hour! Daniel was professional, neat and explained everything related to the washing machine problem. He gave preventative tips to avoid future issues.
Mr. Damian was my tech and I really enjoyed our talk. He was kind, courteous, prompt, and put quality effort into fixing our dishwasher. The only thing that is stopping me from a 5 star review is the excessive 100 dollar diagnostic fee. My d/w already tells you the code and I already pulled the panels out and described the flood switch was being activated, therefore giving me an E15 code. This seems to be a franchise pillar, rotor router does the same thing. The leak is so slow Mr. Damian would have had to watch it for an hour or two. So not much of a diagnostic was really done. And this is to no fault of my tech. Whenever my d/w throws an E15 code it tends to be one of two things I found. Either the valve in the back is cracked or sump is trash. And in the latter case I would have to just replace my d/w. So my tech with his vast experience told me it's one of the two when he got here. I trusted him and he ended up being right. I wish the fee was more negotiable considering it took him more time to drive to my house than the 10 minute conversation to tell me what needed to be done. You guys have a great employee and I hope you take care of him well.
Kind regards
BC
I have an older refrigerator and I was afraid I would have to replace it, I was given a 2 hour window for the repair man to arrive. He arrived well within the 2 hour window, went right to work, replaced a switch, and all was well. No new fridge required. I would recommend this company anytime.
It wasn’t completely inexpensive but my repairman was completely honest. I don’t Have enough knowledge to know what needs replacing and he spent over an hour at my house fixing my (non cooling for 6 days refrigerator) and I only needed to pay for time and knowledge.
Jose was great, both personable and effective! And with my experience, they are fair and honest.
Professional and knowledgeable appliance mechanic showed up to my door. I loved that he was cleanly dressed and that Mr. Appliance sent a pic of him to me the day before so I'd know who I was inviting into my home. Bob was able to diagnose 2 potential problems with my oven; order parts which arrived 25 minutes later and fix the issues without a return call. Great all around!
My dryer broke in the middle of the night and the next day I called Mr. Appliance and they got me on the schedule the same day! Our technician Sean was on time, very professional and made sure I was informed on everything he was doing. Very satisfied with my experience with the company and my repair.
I am very impressed with the way Mr. Appliance emailed & texted a picture of the service technician that was assigned to make the needed repairs. Sean the technician was prompt, courteous, and very knowledgeable. The washer & dryer were both having problems and Sean was quick to assess the issues and make the necessary repairs. After the repairs were made Sean then checked out the dishwasher. How great is it to only make one call and get all of the appliances repaired! Thanks Sean!
Everyone was very professional. Great customer service from my phone calls to the office to the repair man. Problem with my dryer was diagnosed, and he was able to get the part and repair it the very next day.
From the moment I booked the appointment online to the meeting with the technician, I knew this company was efficient. Setting up the appointment was easy- we received a confirmation with a time window, then,15 minutes prior to his arrival, the technician called me. Jose was great. He was friendly, polite, knowledgeable and professional. He kindly explained the problem and fixed it quickly. I really wish that every service company that we ever needed was this pleasant to work with.
Our tech Saul did an awesome job. I called them Thursday afternoon and the were here the next day at the time expected. My fridge wasn't working correctly, he fixed it the same day and it's up and running like a baby. Very polite tech, great service, super punctual. I would definitely recommend them.
They sent me an e mail with my service technicians picture and arrival window the day before . The service was great and Louis was wonderful. He showed up on time did a fantastic job and was very friendly. I would highly recommend Mr. Appliance to anyone. I have stored their phone number on my cell and will not hesitate to call them if I need any type of service.
Excellent service
Technician was great and knew exactly what was wrong
Professional, knowledgeable and friendly. Our repairman gave us a 2 hour window and called right before he arrived also. He quickly diagnosed the problem which was we needed a new ice maker. He installed it and was in and out in 30 minutes. After he left we found our ice dispenser no longer worked. He came back and pushed the ice maker in further and said there you go. Wow we were dumb! He was understanding and didn’t make us pay for a second service call. Thank you!
Came home Monday after a Thanksgiving trip to find our GE refrigerator had stopped working : (
Mr. Appliance was able to send Saul to see us on Tuesday afternoon. We needed a part AND Saul had the part in his truck. Excellent customer service!
From start to finish they were fantastic. Everything went smoothly and most of all they worked with us on the pricing to fix our dryer that’s not even 2 years old. Highly recommend them. I told the service tech they will be on my speed dial for the future if needed. Thank you 😊 …
Couldn't be happier. They showed up the same day we called and we're actually earlier than expected. The tech was friendly and informative and fixed our issue on the spot
Our dryer has been broken since March of 2020! This week we were ready to allow someone in our house to do the repair, a really big deal. Mr Appliance was able to get us on the schedule quick. Sean was our repair person - he was a great communicator; on time and professional. Our w/d is stacked in a small closet, so Sean is a great problem solver too. Thank you, Sean for also wearing a mask, booties and gloves.
A friend of mine suggested I call Mr. Appliance when my dryer wouldn't heat. I got an service repair appointment the same day I called. Mike had the part that needed replacing in his truck so the dryer was repaired the same day I called. Mike was prompt, knowledgeable, and prepared.
Bob was very knowledgeable and fixed a complex problem with the water system in one day, the day after I called.
Slow to fill washer, was apparently timing out. Needed new valve besides, which I wouldn't have known. He replaced the valve, water started flowing better, washer is at least working until I can get a plumber to look at slow water issue from my well...only to the washer! Mr Appliance was quick, honest, and quality work.
Great experience!!! Dawn answered the phone and she was friendly and very helpful. The repair man was at my house within an hour of my phone call, he was friendly, clean and very efficient. He fixed my dryer in no time. I will definitely call them again if I need something repaired
Repair man Michael came on time was extremely professional, efficient and o polite. Completed the repair and put everything back together with no disruption. Highly recommend. Have used them for all previous appliance repairs and they continue to provide the same excellent service.
Don, the service tech was on time (early actually). He was dressed neatly and appropriately for the COVID situation. He was very polite, neat and tidy with his work. He answered all my questions and made sure everything was perfect before he left. I would highly recommend Don and this service.
Very fast and professional. Aaron, the technician, thoroughly explained my problem and the remedy. He quickly and efficiently repaired the dryer and tested it to showed me that it was fixed. Definitely will call Mr. Appliance again.
Ronald, the tech, was awesome. Showed up on time and handled my dryer repair expeditiously. If anyone from the company sees this review, please hook him up with a new shop vac. The one he uses now is the only thing that slowed him down!!
Our SubZero fridge died and they came out the next day to look at it. It needed a new compressor - they were able to get the parts and do the repair very quickly. Saul was the lead technician, and did a great job for us.
I was in a pinch with an emergency appliance request so I was nervous about being in a position of being taken to the cleaners. The Mr. Appliance customer service rep made me feel at ease from the first moment. While talking about my needs you could hear the strength of her industry knowledge. Their team worked as quickly as possible to repair the refrigerator in my filled rental unit. Their price was reasonable and work professional. My tenant is happy, therefore I'm happy. It's nice to know there is someone you can trust to do a good job at a fair price. I now have a new go-to repair team in my phone.
Repair technician was knowledgeable, professional and friendly. Process went well from scheduling appointment to dryer repair.
Technician was considerate of home by wearing shoe coverings and removing old part and packaging debris.This is the company I will use for future appliance repairs.
Great rapid response to my request for service on my Samsung Residential refrigerator French door model. Refrigerator would not stay cold. Mr Appliance sent there best Service Professional Mr Ron Rodriguez he diagnosed the problem, ordered the part, and installed it the very next morning. No if’s, ands, or buts,. Could not be happier with Ron Rodriguez, very professional, friendly, and informative. Was quick to answer any and all of my questions. So glad I called Mr. Appliance. I was desperate and they came quickly to the rescue. Jim Henry 2017 Fleetwood Bounder 35K.
We were so pleased with this business . Sean was Exceptional as was the office staff. They found a part quickly for us and installation was a breeze. Sean was professional and knew the product well.
Repairman (Sean) was prompt and professional. He identified the problem quickly, had the part needed on his truck and had the washing machine back up and running in no time. I'm so glad I found Mr. Appliance; I would definitely recommend.
Ron was awesome . It was very easy to schedule thanks to the young lady who answered the phone and the work was done correctly. Just a bit pricey in my opinion but you do get what you pay for they say .
My Bosch gas range had an issue and Bosch wouldn't be able to come out until 3 weeks so they gave me Mr. Appliance's info to arrange the repair. They came out in less than 24 hours and their technicians were friendly, neat and clean and wore booties over their shoes. Highly recommend this well run company.
Ron was very professional. He quickly diagnosed the problem, told me the price of the repair and let me make the decision without sales pressure or vague tech speak. My fridge was up and cooling within 30 minutes of his arrival. I found the folks for my appliance repairs.
Service was quick and service technician has great customer service.
Quick and professional, not cheap but you get what you pay for. Dishwasher was fixed in a jiffy.
We had our front loading washing machine seal/gasket replaced. This company is well organized and great communicators. Rep was professional timely and kind. Very happy with the service and would not hesitate to use them in the future.
I called Mr. Appliance of Tampa Bay and they came out the same day and fixed my dryer. Great fast service and my dryer is drying our cloths faster than before. Thank you for your quick service. I would highly recommend them.
Great communication, fixed it as they said they would, and very quick to respond.
My fridge stopped working all of a sudden and I called them and they were able to send someone on the same day and fixed my fridge and I didn't have to get a whole new one. Saul was awesome - had a mask on, offered to put coverings on his shoes, and fixed my fridge in about 30-40 minutes. Loved them and would highly recommend them!
Jose was here in the window of time promised. He figured out the problem quickly and was gone in 30 minutes. He showed and explained the issues which I find helpful and important. He was professional and clean. They waived the $99 service fee since we had them do the work. In addition much cheaper than buying a new fridge. I also learned not to buy Samsung when the time comes to replace it.
Technician arrived earlier than expected and sent a photo in advance of himself for security purposes. Courteous and professional. Required parts were on hand/ in the truck. A quality repair and a good value ($). I don’t need to worry about appliance repairs in the future, Mr Appliance is now on my list of preferred repair service providers. Highly recommended.
Quick repair of my washing machine pump got me back and up running within a few days. I have used Mr Appliance several times and have always been pleased.
The service professional Bob was outstanding. It all started with the 10 minute phone call prior to arriving and ending with a clear explanation of what was needed to fix the problem. He was a true professional from start to finish. Love that he used a tablet to quickly get me an estimate and create my invoice.
Every time we need an appliance repaired, they are the ones we call. We have never had an issue after they have fixed something. They are so professional. They are a bit expensive sometimes but in the end completely worth it. Will do business again if needed :) and refer them to everyone!
Our refrigerator quit working and they had a tech , Ron Rodriguez, on site in less than 1/2 of an hour. He was extremely professional, knowledgeable, and prepared. Our issues was resolved in less than 2 hours from call to completion. Would call again with any other issues. Beyond impressed!!!!!!!!
Fast, friendly service! Service Professional Damian was personable and efficient in repairing the heater in our clothes’ dryer. He even cleaned out the inside of our dryer and vacuumed the laundry room when complete. With a family of 7, it’s crucial piece of gear in our home. Would definitely recommend Mr. Appliance to anyone looking for quality service for a competitive price.
I would recommend this companies service to anyone. They are honest and very hard working. From Mary who helped with scheduling and Jose the Technician. I had a problem with my dryer and Jose made a point to make sure he checked everything out and left the dryer in tip top shape! Thank you Jose for creating piece of mind knowing you handled this for me.
1st time customer. Easy to set up appt online. Called with questions and they picked up quickly. Overall they did a great job and surpassed my expectations.
Jose came at the time promised, he was able to figure out our problem immediately. The part was ordered and it was installed the following day. Would definitely call them again,
Nice to do business with such a responsible professional.
Needed oven element replaced, called this morning and fit me in same day, Damian just left and was very professional and friendly, and got the oven fixed in a reasonable time for a fair price. Thank you!
Arrived early, and explained what the possible repairs would be, with the prices, before doing any work. The tech explained everything he was doing and had the parts on his truck. Minus the financial pain, this was an easy repair experience!
Very professional. Received same day service,which was great. Would definitely use Mr. Appliance again!
Our technician Saul was professional courteous and friendly. We talked about the issue and he carefully explained everything in plain English. He was honest and focused on fixing the problem without trying to up sell me. Would definitely recommend Mr Appliance and Saul
He was on time and made sure to call ahead and let me know he was on the way. Got to my house found the issue in minutes if that and then I agreed to pay for the part and he got to work. He was done in about 30 mins made sure everything worked after fixing as well. Gunna have them come look at our dryer next.
I made an appointment on Sunday for Tuesday. They reached out to me on Monday because they had an available tech. I jumped at the option. The tech called 15 minutes out and was at my home at the early part of the time window. He diagnosed the issue in 5 minutes, got it fixed in 20 and performed several test runs before leaving. I’ll definitely use them in the future!!
Sean Miller has been extremely patient with me as I communicated via text since I’m deaf. He’s makes it all smooth for me and was able to answer my questions. I would recommend him to do the service for anyone!
Excellent communication from both the office and the tech. Quickly diagnosed the problem, ordered parts and completed repair the next morning. Tech was timely, efficient and knowledgable. Would recommend to anyone.
I am writing this review to sing the praises of Mr.Appliance,Tampa. The receptionists who answer the phone,are responsive and helpful and I had Jose the service tech who was extraordinary! If I could give this delightful young man more than 5 stars ⭐️ I would😀
In a day and age where companies get by with mediocre service and employees,Mr. Appliance is a breath of fresh air in Tampa!
Mike the technician was prompt, courteous and efficient. Wore shoe protectors while diagnosing our appliance. A pleasurable experience, with unfortunately the need to replace our appliance. Good people. Mary in customer service was polite and accommodating.
Saul did a great job repairing our ice maker. Very professional and efficient and we will continue to use Mr Appliance for all of our appliance repairs.
My technician was excellent- he was on time, professional, wore a mask/shoe covers, and did a wonderful job repairing our washing machine.
Excellent pre-appointment service - clarified needed details of problem and quickly scheduled times. Service tech was introduced prior to his arrival as well as estimated time-to-location.
I must add that I was surprised when the tech asked me to turn down our A/C as soon as he went to work. I was not pleased he disconnected our Wi-Fi by pulling the power cord, flipped the breakers for multiple appliances and in general did not respect our home. That said he was very knowledgeable and quickly diagnosed the problem. On another note Mr. Appliance needs to be clear when describing the $99 service fee vs. the repair cost. It’s not credited towards the repair charge it is an either $99 OR the cost of the repair.
My tech Michael was professional and friendly. He explained everything to me. Issue resolved and I’ll definitely use this service again should the need arise.
I called regarding an issue with our dryer. They were able to come out the same day to diagnose the issue. They had to order a part but were able to get it quickly and get it installed timely. I would certainly use them again based on my experience.
Sean arrived promptly -in a clean company vehicle
Dressed in a clean uniform with a face mask and gloves (Covid dressed)
Did a diagnostic evaluation opened the unit and showed me the problem(broken belt) worked out the cost xplained it to me and fixed it.
What could be better
Many thanx for a job well done
Martin Lesher. Tampa Floride. 11/18/21
Although Ron didn’t actually repair our fridge, the education and advice was well worth the service call. He spent ample time explaining the cause of our problem. Under the circumstances he recommended that we buy a new fridge which we did. Thanks Ron! We’ll definitely call you again if we have an issue.
Michael, the technician was on time, friendly, very knowledgeable & took the time to explain what was wrong. Price was very reasonable. I highly recommend this company!
Mike came out within the appointed time, diagnosed the problem within 15 minutes and, had the part on his truck, replaced it quickly and efficiently. He didn't mind me watching how he did it and was nothing but courteous and professional. I would use them again.
Our technician was Ronald or RJ as he is known by coworkers. He is the ultimate professional very courteous and detail oriented. He arrived on time and diagnosed our oven problem in minutes. The replacement part was delivered to our house and RJ installed then calibrated to make sure temperatures are accurate. Highly recommended!
Seminole, FL
Saul was the most diligent repair person I have ever seen! Parts were available...no downtime...I have Viking kitchen suite. Everything is back up & running. Compared to another company that said I would be on a waitlist for parts, I can’t believe it was completed in one visit!!! He repaired fridge/freezer, two drawer fridge, ice maker & reset my wine cooler.
Great company. Polite customer support, made appointment and tech arrived quickly. Sean was great and explained problem. Had a wonderful experience. Definitely going to be my go-to.
Michael has repaired several appliances for me. He's always polite, courtesy and professional with a nice sense of humor which I can appreciate . My dog tore off a piece of one bootie.. I apologize and please send bill if necessary
THANK YOU!
Lynn Dubin
The technician was professional, on-time and explain things in detail.
Mr. Appliance was absolutely wonderful ! Responsive, on time and a fair price. I would call them again in a heartbeat ! I highly recommend them !
Due to shear boredom due to COVID, my freezer is full of early holiday cooking/baking. My fridge temp went from 0 to 18 over night. Too much food to lose! I called Mr. Appliance around 11:30 AM and the repairman, superman Ron, was at my home by 1:30. Ron is very professional, extremely knowledgeable, and fixed my problem in no time. I will not hesitate to use Mr. Appliance again and highly recommend them.
I called this morning wondering if I could have someone take a look at my washer, they sent Damien out in the afternoon. He was great at explaining everything to me and fixing my problem in a timely manner. I would highly recommend calling for any appliance issues.
The service tech was outstanding. Knowledgeable, friendly, and fast. Absolutely recommend this company.
Axel replaced our broken garbage disposal. He was knowledgeable, efficient, personable and 100% successful. Thank you Axel and Mr Appliance. Ken
Jose did a great job and had the microwave working again shortly after arriving. (The appointment window was 2-4 pm. He arrived at about 2:15 pm). Very pleased with Jose and Mr. Appliance.
Very prompt ; knew exactly what to do ; ordered parts and they came quickly and ice maker working great . Thank you !
Easy & Convenient online scheduling. Good communication about scheduling...emails and phone calls before coming out. Excellent service - Jose was extremely knowledgeable, friendly, and made me feel at ease. Overall, a great experience. I will be sure to use your services in the future.
They didn't have the part in the truck and rather than leave me without a working fridge the repair person found one nearby and went to get it. Great service.
quick response and efficient repair price a little
high for a fan motor at $480–i just bought a brand new fridge for a rental at $1100 so i think $480 for the fan is a little excessive —otherwise all good
These were great, I highly recommend. Very knowledgeable and efficient. My Samsung fridge was not working. They sent me a guy who was a former employee of Samsung. He was very good, we were very pleased with his knowledge, professionalism and efficiency. High quality work thank you!
Our experience with Mr. Appliance was top notch! Technician was prompt, polite, and experienced. He gave us a few options regarding our dryer, which had gone kapoot, and also answered some questions about our refrigerator. These are the folks to call when your appliances need repair. i highly recommend Mr Appliance.
The lrepair call went super with Jose. He knew exactly what was wrong with my microwave and had the part in less than a week.. He had already diagnosed the problem with the washer/dryer last month.
I am so glad to have Mr.Appliance as an honest and professional service company..
Daniel our service tech went up and beyond finding the problem with our dryer. Besides the heater element going bad we had a bad wall outlet that most techs wouldn’t have looked for. Daniel spent a lot of time determining the additional issues and that same day we had the outlet changed out and dryer working like it should. I will use this company again if needed!!!
Michael came and fixed my dryer, it was off for a week and he came and Doctored it up beautifully fixed some sort of ventilation issue. Very professional very friendly, couldn’t have asked for a better person for the job.
Quick, friendly, and reasonably priced! We've used mr. Appliance for a number of repairs and we are always pleased with the service!
Technician, Jose, did a great job in fixing our leaking washer! Very impressed with him and his great attitude and expertise. I would recommend Mr Appliance for any appliance repair.
I have had multiple interactions with this company and have always been pleased with their service and the friendly professionalism of their phone staff and technicians.
Mr. Appliance of Tampa Bay is professional, responsive and reasonable! The website is easy to use and the follow-up is great! I've used them on at least 3 occasions and highly recommend them!
The service technician, Damian Teller, not only diagnosed and eliminated my malfunction, but imparted his knowledge to assure the best procedure to prevent it reoccurring. He is a true professional. He get my star for being one. Thank you, Damian.
The technician did a great job, was very polite and completed the job in a timely matter. I would definitely use this company again. Customer service also was very professional and responsive.
Good, so-so, but maybe I was expecting too much after reading the other reviews. Scheduling was smooth and polite. Bob arrived on time - 10 minutes early, even. I had the microwave off the wall and taken apart and filled him in on what was wrong and what parts I'd already ordered and replaced on my own.
"You know microwaves are pretty much disposable now?" he asked.
Excuse me, but why the heck did I call you, then. I should have saved my money and tossed it without the $79 visit charge and forgot that it was a $750 high-end microwave.
He reluctantly, yes, reluctantly, studied the wiring diagram and located the trouble to be the high-voltage transformer - another $130 part from the place I got my $42 magnetron from. Paid the service charge and went to BestBuy to get a new microwave I priced and reviewed and then my wife and I hefted the beast under the top cabinet after drilling all new holes.
I don't recall a smile (even with a 6 month-old in my arms smiling at him) and he definitely didn't shake my hand.
Did he diagnose the problem? Yes.
Should I have spent the visit money on a crap shoot of a $5 part vs a $130 part when the visit plus the part was more than 1/2 the price of our replacement microwave? I wouldn't make that choice again.
Michael took the time and effort to trouble-shoot our dishwasher problem until it was fixed. Have used the company twice and have on both occasions found them responsive, timely and professional.
The technician was amazing! Unfortunately, our fridge broke and I only had an hour and a half to try to resolve this on Monday. The company sent Jose, who was extremely understanding that I had to teach a student over Skype and literally only was able to say a couple words to him. It took him 30 min from hanging up the phone and he was already there. He also was very tolerant of my dogs who weren't happy to have a stranger in the house. He finished the repair while barely making a sound so I could work and finished in under an hour. Their prices are reasonable considering the excellent service you receive. You definitely get what you pay for with them.
Axel was my technician and he was prompt, professional and knowledgeable. He went above and beyond and my dryer is now working perfectly. He also came in fully masked and with gloves.
If you are looking for a professionalism quality for a repair company, this is it. I was very pleased with this company. They have a very good electronic appointment system and amazing customer service.
Tampa is very lucky to have a company like this.
This was my first experience with Mr. Appliance and it was an excellent experience. I received text messages when the technician was on the way. I also received a photo ID of the technician coming. The technician was polite and knowledgeable. I will use this company again and will also recommend to others.
Bosch Dishwasher with "E24 Error" ! After a "plumber" replaced our garbage disposal, and did rotor rooter snake in our plumbing (30 days ago :-{ ). My Bosch Dishwasher did NOT DRAIN. Sean - Mr. Appliance of Tampa Bay came, checked the garbage disposal and did the 'knockout plug," ran my dishwasher and IT WORKED ! I love their professional, knowledgeable, quality, work ethic. THANK YOU Mr. Appliance of Tampa Bay - I will use their services again when I need them !
Excellent experience! Ice maker broke on our 2 year old LG- called Monday morning, and by Monday afternoon a technician was out to our house! He had to order a part and promptly returned the next day to install it! Thanks to Mr. Appliance of Tampa Bay, and to David, for excellent customer service! We will definitely recommend you and use you again!
Courteous, professional, prompt..
definitely recommend.
Saul was our tech- and he was great! Diagnosed the issue, and made the repair in a short time. He was professional and knowledgeable. Will recommend to friends!
Danny came to service my Scotsman ice maker this morning and I couldn't be more pleased! He arrived exactly on time and not only repaired the machine, he showed me how to prevent future problems.When the repair was done, he cleaned everything to a spotless finish. What professional, efficient service. Thank you Danny!
The technician was quick and HONEST. As it turned out, it wasn't worth fixing our refrigerator. It was basically smarter to buy a new one. I was so impressed that he told us that instead of repairing it and gouging us. Mr. Appliance won us over for life!
We had a refrigerator problem that the maker's reps and company's technical support group were not able to remedy. When the situation was explained to the Mr Appliance rep she said they would send one of their best and they didn't exagerate. Mr Bob Blauvelt has got to be one of the very best repair persons anywhere. From the onset he was determined to find what was wrong, did so and and made the repair! He is not only an expert in repair but was always on time, neat and courteous. A 10 is not a high enough rating for this man and Mr Appliance of Tampa.
Ron is one of the most knowledgeable, communicative, professionals I have ever dealt with. He is a huge value to your company and the only person ill call to repair my appliances again!
Damien was very professional, knowledgeable, and punctual. He went above and beyond. He is a true professional, and it would be my pleasure to recommend him to anyone who may need his services.
Made an appointment the night before online, technician came the next morning and change the belt on the dryer. Fixed in less than an hour.
Nice guy Axel.
Called and spoke to Mary at Mr Appliance and got a very upbeat and helpful lady. She got Damian out to repair our Maytag Washer Tub Spring installation in the same day with some added scheduling effort. I will be calling this company in the future for all appliance repairs.
The owner Jim is a very stand up professional man. He will make things right no matter the situation. I’d use Mr Appliance again in the future based on that alone. It’s a very Hard quality to find these days. Thank you for being so true Jim.
Daniel was prompt, professional and accommodating. He completed the repair in no time and didn’t leave a mess behind. He completed what he promised
Bob was so professional, clean, and informative! I will request him again. Love the text with his picture alerting me who will be arriving.
The serviceman was polite, arrived right on time, wore covers on his shoes and spent two hours initially diagnosing the problem. He had to order a part and the company called me four days later to say the part was in. We made an early morning appt and he was on time and spent another two hours taking the refrigerator apart and installing the new part. The initial visit was included in the overall price. He even helped me put all the shelves back in and it runs great!!
Sean was the serviceman who worked on our Samsung washer. He was professional, detail-oriented and explained the issue in a clear and understandable way.
Damien was great, arriving on time, and working quickly to repair my direct-drive washer. Since we just moved, this was critical to me. I couldn’t have asked for better service!
My washing machine was out of balance. Now it’s level and running perfectly. My refrigerator was running very loudly. Turned out there was a fan that needed replacing. Now you can’t even hear it running. I’ve used Mr. Appliance before and highly recommend them for all your repairs.
The guy called said price $275 for dryer themal change. I was not home. Never called when done or on receipt $20 credit wasn't done or shown. For some reason floor wet by washer do not know why since he worked on dryer only. Just thought maybe a little high on price
Excellent service and value. Initially they missed diagnostic for the dishwasher but came back quickly and fixed it with great attitude and service. Highly recommend technician Roland.
I absolutely loved the service I received. The tech was so knowledgable and very polite. He took the time to explain what was going on.
Ask for Jose Pagan to do your repair work. He is a fantastic technician and person. His get the job done attitude is exactly what you should be looking for and his personality fit right in when he was invited into our home.
Very efficient & quick! Appreciate the hard work!
I really appreciate getting a text with the name and photo of the technician 15-30 minutes before he showed up. That’s a great security feature. I know that we’re working in tight spots, but I would have liked more awareness about social distancing.
Very professional service. I'm a property manager with many properties to manage Mr. Appliance of Tampa is an asset to my business. Great communication, very knowledgeable and courteous to my tenants. Highly recommend their service.
Mr. Appliance was fantastic helping out a homeowner that rents his property and is not local. They were very accomodating in coordinating appointment time with renter and feeding back to me the details of the diagnosis. Thanks.
Reliable professional service at reasonable prices. Good customer experience. No complaints at all.
The technician was knowledgeable and friendly. He gave us hints on using the washer and we appreciated that.
They were wonderful! Jose fixed my double oven, pulled 500# oven out of the wall buy himself. Others quoted another man needed.$$$. he was curtious, fast, knew his stuff, efficient and STRONG! 🤗 …
All around good experience from the phone call to repair man. Very curious and knew right away what the issue was. I highly recommend this company.
The technician was able to get to the root cause of the issue of my washer. Order the part that was needed and came back the very next day and installed the new part. No my washer is good as new. Thank you Mr. Appliance
Technician was very pleasant, professional and knowledgeable. Job completed and I was very pleased with the service and fees associated with the repair. I will use in the future and recommend to family and friends.
They are always on time, you can get an appointment with a day or two normally. There pricing is very reasonable. The Technicians are extremely knowledgeable and professional.
Really great experience with a dryer repair in Dunedin. Responsive, professional, great job done. Thanks!
Excellent work ONCE the parts were available (2 days for one, 4 days for another).
Nothing on the website about senior citizen or military discounts, but employees assumed and said there are...there are NOT.
I was impressed (and grateful) for how fast they were able to schedule my service. The technician was knowledgeable and friendly and was able to repair my dryer on the first visit.
Very professional. They quickly repaired our 10 year old built in refrigerator and it is working like new. We will definitely use their services again!
The office staff was very responsive and kept me informed on the status of the ordered part. The technician, Daniel, was extremely polite, on time and knowledgable.
Excellent experience with this company. Great customer service and the technician was very knowledgeable and courteous. Fair pricing also helps in my evaluation.
Very professional and responsible. Also timely
Price was ok.
VERY honest company. Repairman came out and quickly assessed the situation and advised that I call Samsung warranty repair and did NOT even charge for the service call. The product was in warranty and did not cost my anything to fix. I WILL use this company again and again.
Shaun was my service professional who was very fast and helpful with information regarding maintenance and settings for my refrigerator. Thank you Shaun , I will call Mr Appliance again when needed.
Jose did a great job. I called delta appliance before with no success, the technician told me that my gas stove top could not be fixed but Jose went above and beyond to fix it.
I have alreadyused his business as a referral to others.
Jose is the man! He is incredibly helpful every time he has been called out to one of my properties. He deserves a raise and a promotion and is a huge asset to your company and I hope he is treated as so.
Outstanding customer service always keeping you advised of when and who your service will be and arrive The service rep. Had everything he needed to complete the job in one trip. Would use them again.
Excellent customer service! Very knowledgable towards repair needed. Could not recommend this company more! In a time where some companies have ignored customer service, Mr Appliance of Tampa has surpassed expectations. Thank you again
It was easy to make an appointment on my schedule. I knew who was going to show up and when. Everything was fixed efficiently and cost effectively and I would refer anyone I knew to Mr Appliance.
Tech very thorough in diagnosis, explanation of issue and correction
The technician was very professional and competent. He found the problem promptly and fixed it quickly. I would highly recommend this company for appliance repair.
Starting with the receptionist and ending with the technician very professional and most of all problem solved quickly. Will highly recommend.
Thank You
What we wanted most, we got: our 9-year-old Maytag washer and dryer repaired at a fair price. The technician disassembled the dryer and found a bad ball bearing - not to mention that we didn't have the dryer properly vented, and accumulated lint of several years. Take care of your appliances and they'll take care of you - but when you don't, call Mr. Appliance. (He told us there was nothing wrong with our washer - a less honest business might have dinged us for a bogus repair.)
We called the company several years ago, too, about the water heater that had come with the house. That technician, too, had taken apart the machine and found nothing wrong, but he showed us how to use it optimally.
DO confine your pets when any service person comes to your house. It's just common sense. Your service person will love your cats and/or dogs, but the critters can get in the way, or get outside.
The technician, Ron, arrived on time and was very professional and efficient. Got our oven repaired and up and running in no time!
Fast and efficient. Explained issue and resolved.
Axel was so awesome- dryer was easily fixed in 15min. Fair price, also so kind and friendly
Very helpful and suggested recommendations. Will use again.
As a residential property management company in business in Tampa for 30-year, we have used a lot of local appliance repair vendors. Therefore I feel very qualified to say that Mr. Appliance of Tampa Bay is the very best appliance repair vendor in Tampa. Not only do their technicians provide very high quality workmanship at fair prices, but best of all they are great with our tenants, by providing them flexible scheduling and respectful service.
Tech was very professional and knowledgeable
We were given great service by our technician Troy and a great price for our repair from Jim. We highly recommend Mr. Appliance for repair needs and will use them again if needed.
Excellent service and very reasonable cost for repair. Technician was very knowledgeable and courteous. My dishwasher works better now than it did when it was brand new! Thank you Mr. Appliance!
my large samsung dryer heating element died, after 4 yeats of operation, I have normally 15 sets of sheets and 30 towels to dry for my vacation rental and the rental smaller dryer would take a whole day, mr appliance showed up and had parts to repair the appliance. they even spoke spanish..
Ron did a really nice job. He was professional, kind and took great care of the refrigerator. I would highly recommend Mr. Appliance and Ron to repair appliances.
I really appreciated getting photo of the tech before he arrived and that the company advised about time frame and honored that promise .
Very friendly and prompt. I loved the added security of the picture of the person I could expect to arrive. Made me feel better about opening my door. Nice job.
The customer service and repair work were excellent! We were very satisfied with Mr. Appliance.
My technician Saul was very professional helped accommodate my busy schedule so that I could get my fridge repaired as quickly as possible would recommend this company to anyone who needs their appliance repaired
One of the few companies that can work on gas appliances. Repairman was quite competent and professional.
Excellent experience with Mr. Appliance! The guy that came to my house was great, Saul was friendly and very professional. I'll use them again.
Very Professional company & excellent service!!
dependable and efficient, saved my older refrigerator
RJ, repair man very knowledgeable and clean; thank you
Very professional Mr. Bob. Came in with mask, shoe covers. Did his job quickly, efficiently and left me back in use of my dryer. Hooray.
On time, friendly, easy to schedule and knew what they were doing. Highly recommend this service!
Wow! From the gal who answered the phone, and made the appointment to the repairman I was totally impressed. This is a very professional company. I will definitely call them anytime I need an appliance repairman.
Maybe good to call them for larger appliances but did not work out for fixing our microwave. Our microwave was cooking fine but a small plastic part on the door was broken so it didn't open/close easily. The repairman was knowledgeable, but it sounds like most times for microwaves it's cheaper to buy a new one than to repair them. In our case, the price for the repair was going to be $450, which didn't make sense on a 5 year old microwave. But the part itself would have been a chunk of the price because the manufacturer only sells the whole door as a unit. Also - the technicians don't carry a tester to check the door/seal for leaks, which was disappointing. I hope I won't need any more appliance repairs, but I may give them another chance if I have an issue with a larger appliance in the future.
Jose was professional and knowledgeable. They scheduled my appointment quickly and the price was reasonable.
Tech Soul was professional, honest and very informative. Would definitely use them again
Very professional does excellent work
They came within 48 hours . It would have been sooner but I wasn't home the previous day they came when they said and was very prompt at repairing my dryer I would recommend them very highly to anyone who needed an appliance repaired
Fast, friendly and great communication
Mr. Pagan called prior to his arrival to let us know he was on his way. He answered my questions and was very professional in his approach to trouble-shoot the problem [jammed impeller]. Additionally, Mr. Pagan left a clean work site … something the house manager very much appreciated.
Awesome customer service. They came out same day. Axel was super friendly and did great job!
Customer service was great all the way through this process and Bob was friendly and professional! Great job & 5 ⭐️ results !
Very professional and overly helpful. Fixed problem and those found during fix. Would definitely recommend this service and this service person.
Damien was Friendly and efficient
I've always been impressed with the responsiveness and professionalism of their service people. I've been using them for years and have always been completely satisfied. I recommend them to all my friends.
Saul was wonderful - diagnosed our refrigerator's "issue" immediately, ordered the part and had her fixed three days before Thanksgiving!
The service was fantastic. My washer needed a part and it was delivered and installed while the repair man was at my house. I will definitly use this comapany again.
Ron is outstanding and deserves a raise. I’m impressed with the integrity and honesty that Ron demonstrated.
I felt Saul was honest and straigh forward and fixed our fridge while he was there for the diagnostic
Great repair man , fixed the problem quickly
On time. Accurate estimates of cost and timing. Courteous. Kept work area clean. Kept me informed thoughout the repair process. Respectful of persons and property. Highly recommended.
Great service tech, sharp appearance, knowledgeable, very good work ethic, kept me informed of all he was doing.
Very friendly, professional, and knowledgeable. We would recommend this company to others.
They courteous punctual and professional.
The service was prompt and thorough. A secondary issue was identified as a result of this service and a part was acquired within 2 days and the repair completed in a timely manner.
Mary was so helpful. I called and she helped me over the phone I didn't have to pay for repairs. Will DEFINITELY call them for future needs.
This is what MR. APPLIANCE is all about. Every time I send a customer to Mr. Appliance/Tampa, because they our out of my area (north,) all customers are very happy!!!! Great job Jim and crew.
Not only did the jose fix my stove, he gave me some great advice on other appliance issues. AND he was courteous and wore his mask!
Very satisfied with every aspect of business. LP
They came in the time frame I was given and were able to diagnose the problem with our dryer very quickly. Dryer is fixed and running perfectly.
Mr. APPLIANCE was able to detect a problem and fix it so I didn't have to replace the fridge. I highly recommend them!
I’ve used Mr. Appliance for years. Their technicians are always honest, and thorough with their work. Very reliable.
The service technician was very professional and fixed my refrigerator in a very timely fashion.
Mike was not only an expert repairman, but he was very informative about the workings of our microwave should the incident reoccur. Was extremely pleased.
Our service tech was excellent. On time, neat, thorough, and friendly.
The services from all aspects exceeded expectations.
Very professional and knowledgeable. Very polite and finished the job quickly.
Mr. Appliance was very friendly, helpful, efficient, punctual and easy to work with. Scheduling was speedy. I recommend their services!
Jose Pagan was terrific! Very efficient and so knowledgeable. Will definitely call them again and I will request Jose. 😊 …
I highly recommend this company. Everyone one was friendly and professional. My refrigerator is back in service.
Great tech. Diagnosed the issue, quoted me a price, and fixed it quickly. Had the parts on the truck.
Bob was our technician and he did a great job of repairing our Samsung refrigerator.
Knowledgeable and responsive. Use good quality name-brand components. Used twice and will use again in the future.
Mr. Appliance cleaned and serviced our ice machine. They were great!
They provide a time frame, call when approaching, and work is done in an effective and efficient manner. Service charge, parts, and work is reasonably priced.
Friendly, punctual technician. Very good at responding! Overall a great company and would definitely recommend!!
I have used this company to repair several of my Theremador appliances and they are always very knowledgable. They complete the repairs quickly and are clean in the process. Highly recommend them.
Reliable, efficient and professional company.
Fantastic job !!! The repairman went above and beyond the call of duty in order to make sure I had a washer for our clothes...... and that meant everything in the world to me and our family.
David was our tech. He was very knowledgeable and professional
Damian, was punctual and professional, he explained everything he was doing, he didnt rush through the job, he took his time and did quality work.
Technician Damian did a great job and fixed the problem. I appreciate he respected my house and wore booties right away.
Mike did a quick repair replace a belt on dryer cleaned inside of it very professional excellent customer skills Thank you 🙏😊 …
Very friendly, fast service!
Will definately call again when needed. Very happy with their service and results.
Jose was awesome! Professional, friendly and knowledgeable!! I definitely will call Mr. Appliance when my next appliance breaks down!!
Jose came on time and explained everything that needed work and did an excellent job. I will call them the next time I need help with my appliances.
Axel did a great job! On time, very friendly & professional. Job well done in a timely fashion!
The service person was very efficient and very polite. Have used this company before and will continue to do so.
I would definitely recommend this company. The customer service is exceptional and the work provided was timely and correctly done.
Very timely. Bob diagnosed the problem quickly and had my refrigerator up and running that day.
Very professional and kind! My dishwasher was fixed within less than a week from the day it broke.
I really like the service and the gentleman was very polite and professional thank you for excellent service
Service is great, appointment is usually day you call if early or next day, repairman always calls when arriving, polite and problem always resolved.
On Time and very professional. Did the service check and determined the issue for the repair to the washing machine.
Great service, friendly people and they were really quick to come out to see what was wrong with oven and faster bring back parts than we hoped. Thanks
Second time I’ve used them, and both times the job was diagnosed and fixed correctly the first time.
I am giving 4 stars only because I thought that the service was a little too pricy. Otherwise, I was very happy with the quality of the service, timeliness, and the repair technician.
Excellent service. Prompt, professional and competitively priced. Will definitely use again when the next inevitable repair is needed!
Axel was very professional and courtesy, he identified the problem and fixed it. Great work!