Reviews of Hansen's Appliance Showroom & Outlet Stores. (Appliance Store) in Tampa (Florida).
Hansen's Appliance Showroom & Outlet Stores
New Showroom 10:00-5:00 12400 Seminole Blvd Outlet Store, 1997 Ridge Rd S, Largo, FL 33778, United States
Description
Information of Hansen's Appliance Showroom & Outlet Stores, Appliance store in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Hansen's Appliance Showroom & Outlet Stores
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
8 am–5 pm
Popular times
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Reviews of Hansen's Appliance Showroom & Outlet Stores
Stopped into one of Hansen’s used appliance stores, They had a scratch and dent stainless stove that didn’t have any noticeable damage . Exactly what I was looking for . They saved me $150 off what it cost online . Trust me I googled the model. They helped me load it right in my car and sent me to another location for a new 220 electric chord because they were out of that style. I got to the other location expecting to pay $25 for the chord. The guys had already called over and told them to just give it for free. I was blown away and very happy to Leave this review . I installed the stove and it works great. No damage at all!!
Just Wanted to Say what an absolute pleasure it has been working with Hansen's, from the selection and delivery and installation of my new appliances!
Every single person I encountered was professional, on-time, good with communications and knowledgeable. Grateful for this experience!
We were referred to Hansens appliances and we had the best experience!
The whole process was done over the phone as we live in Canada and our condo is in florida but it was seamless, right from our salesperson Jack to the Manger Lou and apparently a wonderful installer .
Spoke to Jack on Saturday and the appliance was delivered and installed by Tuesday.
We would highly recommend and use them again over and over.
Linda
I highly recommend them they are awesome too work with. They did everything they said they would do and even more. If you every need applicants they will work with you in ever way.Thank you for your kindness.
We just bought new LG appliance had a little problem….now this is why you buy here and not one of the big box stores., personalized service, it is as great, Janet responded with all the right answers!! Love that!
Great place for reasonably-priced, new-to-you appliances ! Friendly and knowledgeable, great warranty for piece of mind too. Couldn't ask for more.
Super nice staff with an amazing showroom really gives you the feel like you are walking into your own house. It's the best way to really get a feel of how the appliances your looking to purchase will look in your home.
They were good we got a new refrigerator and it was scratch and dent but it still works and I appreciate how respectful they were to us💚💛🤍🖤 …
I Have bought several items from Hansens through the years and have been pleased with the service. I had to have a drier worked on and to my shock the bill was a little more then I was expecting. After understanding that the warranty on the drier had just expired I understood the bill. Hanson showed me some mercy and reduced the bill when they had every right to charge the full amount. It is great to know that there are still companies out there that value their customers.
A HUGE thank you to Mike for quickly diagnosing and fixing our fridge! he was amazing today! :)
12 years being Hansen's customer. This is the best company to buy used appliance from. Hansen's is reliable and always keep their word. Some appliances I purchased from Hansen's years ago still work great. I also had several repairs done in the past 10 years, always on time and great results. They warranty is amazing, they honor it, not like other stores. It is easy to place a service call or delivery. They show up when scheduled and call 30 min the technician is on his way. Their staff in the outlet store is super friendly. The Owner, Fred is there in person taking care of customers. Their customer service is very knowledgeable and friendly. They have excellent work ethics. Even during Covid-pandemic they were consistent. They are the best! Highly recommend!
Visited the main showroom, looking for a new dishwasher. What a great experience. Corey was extremely helpful and even set up to have our old dishwasher removed before delivery of our new one. Rick , the installer was friendly, knowledgeable and great to work with. Everything was completed as scheduled. We absolutely recommend Hansen’s.
Hansen's was the first place I went to in my search for a new refrigerator. I am so blessed I went there! They carry only top of the line products. I ended up buying a beautiful Amana refrigerator. I will be going back in another week or so to get a washer/dryer combo. And I am doing so with confidence!! Delivery didn't go so smoothly but I still feel the whole experience has been a success. All the employees from office to delivery people are all very friendly and helpful and give 110%. Thank you Hansen's.
Thank you so much I am very happy with my new washer and dryer. Hansen worked hard to try and fix my old dryer, Josh was very professional and very helpful. When it was unable to be fixed the first place I went was Hansen,s showroom. The staff was very helpful and very informative and they helped to finance so that I could get the new washer and dryer. When the delivery came on time gentlemen removed my old washer and dryer and installed my new washer and dryer with care and ease.They even cleaned the area of the old dust from my old washer and dryer. Every person that helped me with my purchase had a smile on their face and seemed to me that they really enjoyed what they were doing. Thank you again! You guys ROCK!!!!!
We bought a Caprio washer from Hansen's 3 years ago and it is still working great and we love it!! It was even refurbished. Looks brand new to this day!
I am waiting for the dryer to go so I can get a dryer from them too!! 😉😊 …
I purchased a Whirlpool fridge. It was delivered 7/22/21. Eddie and Ruben need to receive a huge at a boy for their professionalism, completer care in the installation and cleaning up after themselves. They were very pleasant during the entire process. Hansen's and Laurel made the entire purchasing process a very nice and uncomplicated experience. I will definitely be back for any future appliance needs.
My dryer went out and Hansen’s was able to help me figure out what was wrong. They even found me the part on Amazon when they didn’t have it and never asked for any fees. Super nice guys and want to help you out.
Love this place! Thought I needed a new dishwasher and they could have sold me one. But, they asked if I'd just had a new disposal installed. There's a knock out plug that my handyman forget to remove that was the problem. Happily, my handyman was here and could hear on speaker phone and immediately realized his mistake. Thank you Hansen!!
I also used them earlier for a washer and dryer and very happy with their service. They are a family owned business.
I went to Hansen's for a washer and dryer at their outlet store and i was very impressed. No pressure from the big box stores but they were more than willing to help me out. I purchased a washer and dryer on Saturday afternoon and Monday morning they were there and installing it. I have mentioned them to several of my friends and family. i will continue to do so, everything was top notch.
Top notch service! Our washing machine broke on New Years Eve and we were desperate to replace it ASAP! We went to Home Depot and Lowe’s first, only to find they don’t have any washing machines in stock - we would have to place an order and wait 5 days. I called Hansen’s and spoke with Sarah who was very friendly and helpful! My husband went in and bought the washer we wanted in less than 20 minutes (they had many to choose from). We are very happy with our new washer and the amazing service!
I just purchased my 2nd dryer from here. 1st one was for my mom in 2008 which still works. So for me it is a pleasure to leave this non-solicited review. The first dryer I picked up myself. The second one was delivered by Aaron and Josh. Both of them were very polite and professional. Thank you the entire Hansen's Appliance team for selling affordable appliances and providing top-notch customer service.
Called yesterday afternoon for a 15+ year old Kenmore refrigerator that had no cold air. Guy on phone was very helpful setting up the appointment. Tom came out today on time, was professional and friendly. He diagnosed my problem almost immediately and repaired it in no time. He even cleaned out the bottom coils for me and gave me pointers on being more efficient with the fridge. Would definitely use them for all my appliance needs in the future. Glad I called.a great local company.
We bought a used dryer just shy of a week ago now. The gentleman that helped us was friendly and not pushy at all. I really hate up selling techniques and avoid certain stores because of it. The gentleman found out what we needed, what features were important and stayed right at our budget for me. The dryer had an issue, called up and repaired within 24 hours of initial call. (Needed to get parts was the only hang up) the warranty is excellent for a used appliance, and their pricing is well within reasonable. I plan to go back for a couple more when I'm ready to start my kitchen remodel.
Mike and Rubin did an excellent job of removal of our old units and installing our new washer and dryer!
Mike explained thoroughly how to use each appliance and actually stayed to watch me put in my first load! Very happy with Hanson’s !
Stopped in and experienced quick, helpful service. Fair prices, knowledgeable staff. Install crew was excellent, 100 days later everything works well. Thank you guys.
Eddie and Jeff went above and beyond to make sure our family of 5 had a dryer today!
And the owner, Fred is always a pleasure to work with!
Great place highly recommended!!! Thought i needed a new washer was expecting to spend $500.00 on a washer found one at Sears cheaper.. I was told about Hansen's many times so stopped in and after we talked to them, they said instead of buying a new washer we can come out and fix it. The next day today the man came out (Lance) very professional nice guy fixed washer. Yeah we are so Happy ☺ with Hansen's and will definitely go or call them again if needed.. Price is very reasonable....
I have live here for 60 years and Hansen's has been like family to me. Thank you for your wonderful service. And you excellent delivery crews .
This family business is the place to go for appliances. I’ve been using them for almost 30 years & I have loved the down home personal service as well as their product line. I’ve purchased several used appliances over the years, used their service department and now I’m about to purchase a new stove. They will match Home Depot or Lowe’s prices & I would much rather spend my money at a local retailer. A couple of generations of good folks.
Above and beyond customer service combined with old fashioned hard work ethic! All the employees are very helpful and polite! Shop local and support these guys! They carry plenty of new and used appliances and parts with warranties and service appliances as well. Thanks again for the excellent service to everyone at the Hansen’s family!
I went in to see the guys over here at Hansen's. It is the closest place to my house. Regardless of this fact, I went there for a special piece to repair my own dryer, and the guys didn't have it in stock. However, to my surprise, they ordered it in the a.m. and had it by mid afternoon. Customer service was great and price was better than Amazon...which is hard to do now a days! Faster and Cheaper! Thanks Hansen's Showroom!
Michael was professional and thorough. Returned after hours to complete the install of my icemaker. Didn’t have the piece on his truck but he was determined to finish the job. Great customer service thank you.
Hansen’s was fantastic!, I needed a new refrigerator and they were very honest with the brand and brand reliability and they were incredibly helpful. Delivery was very very quick and they disposed of my old refrigerator. Would highly recommend them!...
Highly recommend this appliance center. We were very impressed with their knowledge and customer service! Very easy to deal with. Clean and bright showroom. Friendly staff. Way better than any big-box store and their prices were comparable to the other stores we checked out. Two thumbs up!
Update: 12/23. So far, their response has been phenomenal. Very pleased. Original: After reading some of the one star reviews, I'm worried. I have to call them today when they open (Monday) about a broken washing machine. If it took them MONTHS to respond to the bad reviews. . . . . . . . wish I'd read these reviews before I bought from them
I would like to acknowledge the great work ethic for Ruben and Mike for their recent installation of our refrigerator. They worked well together and were very knowledge of explaining the features for the refrigerator. Very nice employees.
Thank you,
Don & Mary Crotty
Hansen’s has been in service for over 30 years for a reason. They are good honest people. My husband is the manager at The Ridge Road location so I know these people from behind the scenes. They genuinely care about their customers and doing good honest business is top priority. Some of these reviews are completely ridiculous. Please keep in mind, some people are impossible to make happy. Hansen’s will bend over backwards for customers. They will lose money if that means good business and happy customers. Supporting local business helps our economy and our community!
I love how this family store makes you feel part of the family!!! Known them for about 8 years and they always treat me more than JUST a customer. Knowledgeable about repairs plus the products they sell. Thank you Laurel for reminding me how much you care about my needs! I thought I could only afford used but I was wrong. They were able to give me credit even when mine is not so good.....Im so very happy with my new washer! Thank you!❤️ Molly
Josh came out and was very professional! He knows his trade and he has a wonderful personality! You will be impressed!
My parents washer stopped working Friday and my mom called me asking if I knew anyone who could go out and take a look at it. I told her to call Hansens. They ended up needing a new washer and Hansens took great care of them, my parents were able to purchase and load the washer into their truck in under an hour. Thank y'all so much!
I love this place. Always friendly staff. I bought washer and dryer have had for 2 years no problems at all. My mom and sister both purchased used refrigerator from there 3 and 4 years now and never a problem. They are a great company. I recommend them to everyone I know. Great place keep up GREAT WORK HANSEN'S!!!
They are wonderful, very professional and understanding. Got a washer and dryer Sept.2019 , I needed them to come n check why my dryer wasn't heating. Made appointment for that following day n it was fixed ,quick and easy. Thank you very much.
Has some very good appliances that are use ir scratch and dent!
Pick up and tack the old away.
I have bought all appliances there.
Came in looking for dishwasher mounting clips. They had them. After looking at 5 previous places with no luck. Friendly, helpful staff.
I have worked with Hansen's Appliances for many years now. Their appliances are priced well and in good repair. When I have had any issues, their repairmen are prompt and courteous. Right now they are repairing my washing machine at their shop (still under their warranty) and I am using a wonderful loaner that they have provided for me to use while my machine is being repaired. Fred, Travis, Tom, Lance, Armond, Vito, Joshua, Bracey and Jim are all wonderful! You cannot go wrong working with all these fine folks!
Hansen’s Appliance went above and beyond for me yesterday. I am leaving town and my fridge died. Not only did they come right away to diagnose the problem but delivered a brand new fridge to me this morning. Thanks to Gary and Mike for outstanding customer service
I've had lots of bad experiences in my life and choosing Hansens to install my washer wasn't one of them! They are so hard working and very nice! I felt at ease knowing that they were going to do an amazing job! Thank you Hansens and I'm sure I'll be using you soon
My refrigerator stopped cooling so I called Hansen's. They sent Fred, who determined the cooling control was shot, so he replaced it. After 24 hours it still wasn't cool, so I called back. Within 2 hours, Lance and his partner came out and figured out the cooling control not working caused the fan to burn out. They put a fan from another unit in my fridge and now it works great. I could not believe the immediate response and great customer service.
Wonderful place.
Found the perfect refrigerator and purchased.
Delivered on monday and we cannot be happier
Buy Local
Excellent customer service! Love this place! I definitely recommend!
Dear Hansen's Appliance:
Just a short note to say "thank you" for a wonderful experience I had at your store while on vacation in Florida a couple of weeks ago.
My wife and I were visiting my oldest son's family in the Largo area and wanted to help him with odds and ends for the condo he had just moved in to several weeks ago.
He purchased his washer and dryer from your store and was telling me all about the great service, prices and guarantees he had received from you prior to my getting there.
His dishwasher that came with his condo was missing a wheel for the lower basket and needed a replacement.
We stopped at your store and explained our situation to Tom and Bracey. They immediately knew what we needed and took care of us in a very professional way.
My son was so pleased when he got home from work that night he said, "Dad, I will always go to Hansen's for everything I need because they really know how to take care of their customers and I'm going to tell everyone that I know to do the same."
Doesn't get any better than that does it?
Thank you.
All the best,
Jefferson E. Davis
Menomonee Falls WI
I left a less than desirable review some time ago and it is greatly necessary that I change it. it turned out that Hansens had an employee posing as the owner who is now gone-BIG misunderstanding! They refunded me for my broken dryer, are picking it up from my home and offered to set up my new dryer, which is a gift, not making them a cent! Janet/owner talked with me at great length. I have changed my mind-SHOP HERE! You don't find customer service like this anymore-it's HERE! Thank you, Hansens. I will be back and so will my friends!
This local company has grown quickly. I have referred many people to this shop over the years as I grew up right down the street from their original location. Hope they keep the small local business attitude.
Very nice to deal with. We did our whole kitchen and washer and dryer and they made a great deal. We even had a French door fridge hard to find that we could buy. Great place
Bought stackable washer/dryer. They were honest from the onset about prices and warranties. I had to call for what I thought was a repair. The techs know there stuff and he was honest about the problem also. Never have I had better service in the recent past. They stand behind there workers and products. Thank you.
I highly recommend Hansen's Appliance for repair services! Lance did an amazing job getting my washer/dryer combo machine up and running!!! He is honest, smart and very efficient! Thanks to him, I"m floating in the Gulf of Mexico on a Houseboat doing my laundry!!!! You are my hero Lance!!!!!
Fred, and all the staff are awesome! They were fairly priced, and extremely knowledgeable of their products. They are family owned/operated, and care for their customers well! We will only be using them in the future, and I recommend you do the same!
I have been a customer of Hansen's appliance for 15 yrs. Recently my refridgerator stopped cooling and Lance was the technician that repaired it. He was very professional, and such a nice person person to deal with. Hansen's appliances is a wonderful asset to the neighborhoods of mid-pinellas co. I am greatful to them for the many years of service they have provided to me. Thanks You Hansen's, and a special thanks to Lance!
respectfully,
Sandra L. Demkowicz
If you refrigerator freezer is not cooling and freezer is working the line maybe clogged and the unit frozen. Thaw it out for a day or two and save money. They charged 138.00 for doing just that. FYI overall the tech did a nice job defrosting the unit and the fridge is working fine.
Great customer service, really feels like a family business. Good deal on a "like new" refurbished washing machine with a three year warranty! Will definitely do business with them again!
I had a very good experience. Laurel is so friendly and knows the products. She made it very easy for me to choose the right washer and love the personal approach they take with customers
The customer service is great but I have been calling since I bought my used washer & I can’t get a hold of anyone.. it only works on cold & it won’t go to heavy it just makes sounds like it will I’ve only washed in it a hand full of times because it doesn’t work well please give me call back I would like an exchange I have three kids we need clean clothes for work & school !!
Hansen's has always been my go-to for used appliance's . Now they have a brand new store on Seminole Blvd full of new appliances, they have the Best of both worlds for whatever you need.
Great prices and selections. Staff was helpful on loading and made sure I had the right plug for dryer.
Great place for quality and economical used appliances. Plus they give you a warranty.
Was recommended to Hansen's by a friend and I couldn't be happier! Bought a stackable washer and dryer. Had a couple of little glitches with the machines and Hansen's came right out and took care of it and they're running perfectly!
A repair guy came out today and went above and beyond!! Thank you so much!! We always love using you guys for repairs and buys of appliances! Would recommend them to everyone!
Not much used,salesman never got up from his seat to assist us.just said what we have is outside .sorry but if I'm buying...I expect a salesperson to assist me
I bought this for my fabulous son Anthony so he doesn't have to go to the laundromat anymore. Hansen's is great they've done me right in the past and I will continue to utilize their services when needed!
ok to any one out there stop playing games i love Hansen's i bought a freezer there i love it. And i love all the worker's there to they go out of there way to help you out. I will all was go there. And i will not lat anyone say anything about them. so stop the lies
I needed a new cooktop in a hurry, countertops were being cut around it,Mike had the right one, price matched it to the larger stores that couldn't get it in time and offered a better warranty. Great overall experience and would recommend!
Great family business good service nice supply of products
Super helpful and friendly with reasonable prices and prompt delivery. I will definitely work with Hansen's Appliances again.
Disappointed with customer service on new appliances. Rebuilt ones excellent. Always stands behind product. Freddie the owner a fair and honest man. Would recommend.
A little pricey and a lot of stainless appliances. Very nice 91-year-old Maytag man, helpful & so so sweet! He was the best part of visit!
I loved this place the moment I walked in and saw the Maytag Man. I knew I was in good hands. They came to service my dryer today. Professional, courteous and highly recommended.
Family owned and operated. Very courteous and helpful with your questions and decision.They match competitor pricing and offer free warranty beyond the manufacturer.
Better experience than the big box stores.
We have had 2 great refrigerators from Hansen's and we will be shopping tomorrow for another! Great service and easy delivery.
Very helpful! Had to special order the part, got it within 2 days. We know now that when we buy any appliance definitely going to buy from there.
I spoke with Gary everybody is nice there and they have great deals on appliances as much as half off the new stuff or more
Me too! Hansen’s is popular... Just called back in 15mins
Not just one person told me to call them but 3 different people told me to go there.
Boy I’m glad I did. Had just what I needed.
Mike and Ruben were pleasant, professional and worked with a smile. They made appliance delivery enjoyable! Thanks!
The ladies at the main office we're very helpful & sent me to the used store. However, I didn't find what I wanted. But good place for used & new stuff.
Great service! Highly recommend!
I had been all over the internet looking for what I needed . Could not find a exact match.
Hansens did not have it in stock BUT did order it and I had it by 4:30 that afternoon . Great job guys .
Reliable & trustworthy. Repair, maintenance or removal of your existing appliances or great deals on refurbished, delivery and set-up, warranties too.
Nice service. I have the feeling that this store has less appliances that they had a few years back. I redommand the staff, ver helpfull.
I went into the appliance store to buy a part,but what I walked into was a warm family feeling store..They are all courteous and very friendly. I will be going there when I need something for my home.
Very pleased with Hansen's They were the only company to help me with my oven element with out a model number they did what ever needed to be done to get my oven back working thank you so much
Super friendly, fast service. Excellent team came out to deliver next day. Highly recommend. They don't disappoint.
I purchased a stackable washer and dryer over 10 years ago and still works they are awesome and prices great
Needed a part for My washer but WOW the price for a lift switch did not get my washer fixed
Very satisfied wth our may tag units we bought! Looking for another unit for our new/home. See you guys soon! Don b largo 595 0501
The salesperson answer all of my questions I will return to pickup the appliances I want in the near future.
Good selection of appliances at multiple price lines. Staff is helpful.
Gary went out of his way to get what I needed to fix my sister's refrigerator. Super experience.
Our volunteer organization needed three stoves for veterans indeed they came across with flying colors they're really good people at Hansons.
Got new and serviced appliances and help out of this world great deals daily I'm saving money
Very good, clean well priced previously owned appliances with excellent follow up service if needed
Thank you Tom for your great service and honesty . I will definitely be using Hansen’s in the future!
Hansen's is awesome!!!! Always can find the part I need, and experienced techs. Tom is the man!
Hansen's treats you like family, if your new in town or a local, this is your "go to" for new, used and appliance repairs.
Scratch and dent store. Has a lot of options. Prices much better than new, if you don't mind a slight defect.
Excellent service by Lance. Arrived promptly, neatly dressed,courteous.Explained everything.I'm happy.
Rick is pretty awesome. Hooked me up with a good washer. I'm a fan
Great appliance store really helpful people that know there stuff
Great and friendly staff!! Great place to shop!! Good prices! Bought several things here!!
Friendly experienced staff, great prices. Got in and out in no time. Will definitely be back.
Very friendly, they can really fix appliances, and if you NEED a new one, they have new AND refurbished ones available
Great local dealer. No big box store wait.
Nice people very friendly and very helpful plus they new showroom is fantastic on Seminole Boulevard
He took an old fridge we had for scrap. For free too.
My one stop shop, They Sale, Support after the sale, parts and repairs. Family business, Not just a number.
Fixed my dryer for a fair price and now it's running like a champ. Thanks!
They have every part known to man... However they can be expensive. They do repairs and have a wide selection of used appliances.
Visited used appliances store. Good selection of used appliances.
Always got what I need on hand!!! Best place in town! Repair store
Great service!!
Needed an appliance part, Hansen's is the only store that had it!
Very nice local store. Talk to Fred Hansen, He's nice.
Fast, efficient, great service for my Kitchen Aid refrigerator.
Owner is making every effort to right the situation. That pleases me.
Friendly, knowledgeable & helpful staff & good prices generally
Great service and friendly people to deal with thanks cajun!
The guys were very helpful , and the prices are affordable
Got a part for 1/4 of the prices listed online!
Great deals and very pleasant to work with!
Quick and easy. Good warranty.
Great deals on quality appliances
Great place to drop off old refrigerators
Always here for me. Can't ask for more
Great people at both locations.
They had the part I was looking for. Yay!
I was very happy with the final outcome.
Fair great service
Nice guys, helpful and friendly.
Great Family Owned Business
Great customer service!
Lots of options & reasonable prices
Great customer service!!
Great costumer service
low prices and pleasant
My appliances come from here
Good prices
Great people!!
Good value
Very helpful
Guarantee appliances
Bought a range, refrig and dw from them. Refrigerator had to fit in a specific small opening. Gave salesperson measurements when I placed the order but when fridge was delivered was nearly 2" too tall. Replacement fridge delivered next day that was shorter but more $. Wrote to owners asking for info and possible rebate as original order was placed on Black Friday at a sale. Never got a response. Very disappointed at the lack of response and initial hassle of having two fridges delivered.