Reviews of Sears Appliance Repair. (Appliance Store) in Seattle (Washington).

Sears Appliance Repair

234 Reviews

96 Comments

Appliance store

Appliance repair service

701 5th Ave, Seattle, WA 98104, United States

Description

Information of Sears Appliance Repair, Appliance store in Seattle (Washington)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Sears Appliance Repair

Reviews of Sears Appliance Repair

Alki Beach

The technician, William, was very professional, knowledgeable, and courteous. He definitely knew what he was doing. And he’s a very nice person too. He knew what the problem was and quickly fixed it. He was also on time (actually a little bit earlier) and we appreciate that very much. And the company did a wonderful job reminding us of the appointment and letting us know the status of when to expect the technician! If we ever have to have another appliance serviced and/or repaired, we know who to call. Thank you!!

Gracie Young

The repair man was courteous and respectful of my home. He focused on the problem with my leaking refrigerator, kept me informed as to actions he was performing and worked and got the resolved. My refrigerator now works just fine, and I have had no more leaks.

Mckinsey Garton

We are a childcare and depend on our washer and dryer daily. Shanal K (the repair man), was professional and knew what the problem was very quickly. He didn't carry the part in his truck so he said he would order it and come back in two weeks to install it. I of course was disappointed to hear the two week delay. The next thing I knew he was calling around and found the part with another truck, he drove to pick it up then came back to install it before we closed at 6:00 he same day! I feel he went above and beyond for us! So very glad to write this review! We are so very thankful. Rita Childcare Director.

Stan Davis

Technician was prompt, courteous and thorough in diagnosis of my old wash machine, determining the motor had reached the end of its almost 20 year old life. Minimal charge was assessed when it was determined replacement was the most logical option. Was not as satisfied with the 2 deliverymen who brought the new washer and removed my old one 3 days later. They arrived an hour prior to the scheduled window, didn't call until they were outside my window, did not use protection in the outer hallway when moving in/out both machines and scraped newly applied paint off of one of the hallway doors after I had given them a reminder to be careful.

Rita Harris

Mom's oven malfunctioned. I was on-site to facilitate repairs. Serviceman sent by Sears was quick. I explained the measures I had taken to re-enable the oven latch to operate, but I couldn't figure out how to stop the "it's locked" message. He was able to override the system and the oven then could be heated and the broiler work again. Very charming, mature gentleman who has been in the industry for around 30 years. I was so grateful for his technical skills and cheery demeanor. Well done! Rita

Julia Littlefield

Was able to get an appointment same day. LOVE being able to schedule online. Got text and phone call notifications when the tech was on his way. Repair tech was friendly, professional and did a great job very quickly. Felt that the price was very fair.

Patricia Williams

Oscar was very patient, knowledgeable and persistent in solving our problem with the refrigerator door. After other technicians were unsuccessful at fixing the door and the last one making it significantly worse, this man troubleshooted the first time, then ordered parts and came back this time, installed the new parts, and carefully made adjustments to the door hinges so that it would close smoothly without rubbing or getting stuck. He took his time to make sure it was right and knew what to do. He also had a very pleasant demeanor. Now the door feels like it closes like when we first bought it. Thank you to this technician who actually solved the problem completely ( instead of other technicians who said your door is too heavy and that's the way it is).

Balbina Zoucha

* Mehrdad patiently answered my questions and provided the refrigerator service that I requested. I appreciate his knowledge and his abilities.

David Delgado

We had a small hole in the outflow tube. Our machine was checked 3 times. The first time our washer was looked at, the technician ordered the incorrect part. So on the second visit the technician (a different one) performed an inspection to ensure there were no other issues and helped me superglue/duct tape the tube so we could do some laundry. During the third visit (same tech as the second) when the new correct part ordered was also found to have a leak, the technician went out of his way and picked up a replacement (for the replacement) at the warehouse, returned and installed the part. He ensured all was in working order before he left. 10 stars for the tech, 4 stars overall due to the number of calls and time to fix the issue (a month).

D Y

The repair tech that came out was perfect and he didn't leave me in a lurch in order to get a part. I told him it was impossible for me to be present at another visit. I had already had another adult waiging for Sears on 2 different days before. He drove to where there was a part and completed the entire job I less than 2 hours.

Diana McFarlane

I had a great experience. The technician was right on time, friendly, and he worked with me to find parts I had not been able to find despite calling Sears Parts Direct. He helped me with a tempo fix to hold until the part arrived and was able to find the best price!

Thu-Cuc Luong

My appointment was 8 to 12 on 3/06/17. I received calls and Email the day before. I did not have to wait that long. The technician called me a few minutes before he arrived around 8 30. He was very polite and professional. He explained the issue and how to avoid it in the future. He test it several times before leaving. Thank you very much

Linda Lee

The technician was awesome. Very knowledgeable and polite. covered his shoes and brought his own vacuum to clean up too! Would definitely recommend Sears Home Services Warranty and annual maintenance plan!

R Campeau

The first time I booked them, nobody showed up and nobody called texted or emailed to advise they weren't coming. In fact, they kept saying someone would come in a later appointment window. (I didn't push to talk to a live person knowing nobody was really going to arrive that day. They use a voice automation service.) Then they automatically rebooked me and the second experience was fine. So far broken dishwasher is working fine. I do appreciate the online booking interface.

Chris Downs

Our dryer repair had to be rescheduled due to inclement weather. The repairman was patient, efficient, and thorough. He educated us on aspects of our dryer we didn't know. Very pleased with this Sears Appliance Repair service!

David True

I really appreciated the timely service on the dishwasher in our rental unit. The appointment time was clarified with a narrower window on the morning of service and updates were easily available. Service was skilled and completed quickly, thank you!

Consign Design

My repairman called and asked if he could come earlier than my scheduled appointment window which made me very happy. He was professsional, polite and most importantly really seemed to know what he was was doing. I had him service my refrigerator, dish washer and washer and dryer.

ivan manjarres

best appliances repair business so far. The technician was very polite and knew his stuff very very well. They came to my house quickly and i took them even less time to find the failure of my dish washer. I absolutely recommend them.

Lillian Baer

Sean was professional, pleasant, kind and caring about taking a look at the washing machine. Advice and fast service, did not talk me into anything, answered endless questions, and was clean and efficient. I would not want to have another issue, but if I do, he's the one. I will call Sears again.

Cindy Fortier

I appreciated the reminder call the night before the appointment. The day of the appointment, the technician called when he was one stop ahead of me, giving an estimated arrival time. He also called when he was on his way to my appointment. He was able to quickly diagnose and fix the problem!

Bonnie Saunders

The Sears technician was prompt, professional, and did a great job. He gave us 2 estimates and was neutral about both. The job cost us exactly what he said it would. I was very pleased with the service.

Lily Henley-Cooke

Excellent Crew! Very professional! They installed even though it was freezing outside and snowing! I’m very happy everything looks great!

Ray Iwata

not sure about this repair. repairman came, diagnosed need new main board (expensive) came a week later to install, washer still didn't work, his work partner said to put in new door latch...then it worked! so don't know if I actually needed a new board. also new board came with a broken part so they had to use parts from the old board! but so far washer is working and got good discount on service call.

Margui Rutherford

The work of the repairman was fabulous! However the woman that I spoke with on the phone who was trying to help me troubleshoot the problem was less than knowledgeable and unable to communicate with me effectively what I could do to figure out my problem. For instance she said several times, "Don't you have someone that can help you, like a relative, a friend or neighbor?" She was implying that a man would be able to help me, when actually she needed to be able to tell me that there were screws that were holding the panel on and that the screws were under the edge of the panel. She kept saying, "You should pull the panel off." Then, "Don't you have someone that can help you like a relative, friend or neighbor?"

Deborah Stephenson

Chris was courteous, efficient, super pleasant, and on time! He diagnosed (on the first visit) and replaced (on the second visit, after ordering the part) the control panel on my Kenmore induction range and life is good!

Betty Lau

The tech was very professional; answered all my questions about what he was doing and what the problem was with the refrigerator. Unfortunately, in solving one problem, another was created or maybe it was "unnoticed" by me in the larger problem of water leakage. Anyway, the tech will be returning to check out the new issue, complimentary.

Jim Wells

Sears continually kept me informed by email and text of the appointment status. The technician showed up promptly, accurately identified the problem and fixed it. Overall, a great experience.

Roman Udycz

Terrific technician; found the problem and resolved it right away. Wish I could say the same for the scheduling. Was never informed that the technician wouldn't arrive till after 7pm instead of the 10am - 2pm scheduled appointment.

Debbie Paul

Excellent. Troy was very professional. He repaired my washer and gave me a forecast of how long the electronics would probably last. Scheduling was well managed too. much appreciated!

Barbara Ulvog

The repair technician had over 20 years experience, was very knowledgable, helpful, and thorough. I will continue to call Sears for my appliance needs.

kate kiely

Repair person was great--super helpful and competent. Customer service was TERRIBLE. Missed 2 time windows, and didn't get an update. Got a lot of incendiary, insensitive remarks from customer service agents.

Daniel Brown

* Thanks to Muni! He has a great blend of technical knowledge and customer-service.

Michelle Geocaris

Great experience! I wish I could remember the name of the guy that came to fix our fridge! He was right on time, very professional, friendly and knew his stuff! Fixed the fridge in about 10 minutes and was on his way.

Debbe Hirata

There had been three service previous people here to repair my fridge. He was the only one who knew how to get the job done and did it with great intelligence, speed and care.

Ch G

Very bright and thorough repairman. Educated me about my appliance, but also for the first time helped me to understand all of the extended warranty options in a very non-pressured conversation.

Chris Leddo

We have the extended warranty on our dishwasher and the top tray broke there- was a delay of a few weeks to have an appointment set up for a Wednesday (my day off)-but George was very professional and did a great job on the repair

Alison Conner

Over $200 for a 15 minute visit to remove a rogue screw. Wouldn't allow me to use a 20% off coupon because I hadn't printed it out. Who has a printer?! Glad the washer works again but won't be using Sears next time.

Theresa BLAHATO

Great service! The technician came and did a thorough job. He gave some great advice on how to continue to maintain my stove. Best Service!

Irene Gould

Got their contract to fix my appliances. Paid less this way to get my appliances repaired. Service repairmen were very professional and knowledgeable.

J Walls

Technician went out of his way to complete the visit in an efficient and pleasant way. He gave very good advice on how to avoid potential problems in the future.

H Murphy

Got an appointment within 24 hours, technician turned up on time and did a perfect job. I love SEARS service!

Adam Starr

Repair people are honest and do good work, but can sometimes show up much later than their scheduled times which can be frustrating if you need to take time off to meet the repair person.

Dana McGregor

The technician, Shana provided great, friendly, efficient, and knowledgeable service.

monica donovan

The electrician who came out was excellent. He fixed the problem in no time that others could not. I would call again in a heartbeat.

Deborah Kuznitz

The repairman, Dominique, was on time and fixed my washing machine quickly. I was lucky this time- it was still expensive but I at least have a working machine again. Thanks.

Mark

They showed up on time, kept me informed, and quickly made the repair keeping the cost low. Great job all the way around!

Lawrence Gockel

Technician quickly found the problem with our kitchen range, ordered the parts, and returned quickly to finish the job.

Thomas

Would give five stars but I was actually scheduled for the wrong kind of service for this appt. it just turned out that my washer was needing repairs as well.

Virginia JJ

The tech person was on time, was thorough and professional and appreciated our efforts with the furnace in anticipation of his visit.

Kathy Mitchell

Came when they said within 3 hours of initial contact on a Saturday! Tech knew what he was doing. Will call again.

Teresa Kottcamp

Technician was on time and efficient. Service seemed expensive so glad we had discount coupon.

Elizabeth Lamson

Perfect! Problem was diagnosed quickly and then repaired after giving me the full cost. Neat and efficient.

GENE HENDRICKSEN

Perfect! The serviceman had the part in the truck and I didn't have to sign for anything. And they showed a map of how he was coming.

David Sparkman-Yager

Prompt, fast, and able to fix the problem under warranty in no time. Wouldn't hesitate to recommend to anyone.

Cheryl Peterson

The repairman where very knowledgeable and provided helpful information regarding our dryer vent and how to keep it clean!

Jenny Cummins

Came for one reason but was able to fix the whole dishwasher. We didn't realize how much quieter it could be.

Carol Boddy

My rep was on time for my annual service call. Very polite and curteous.

Nancy Wong

The technician was on time and he knows what he is doing. The dryer is working fine. Thank you.

stave kaimmer

not cheap, but the repairman knew the product and zeroed in on the problem quickly. Very satisfied.

Betsy Bell

Great guy came and fixed the drier door and saved me tons of money.

Patricia Wellnitz

I do not feel the technicians on the maintenance or the repair did a thoroughly. In fact the repair did not fix the problem,

Geraldine Moffat

The service was preventative maintenance check and the repair person was prompt and efficient.

Deborah Breuler

Top notch service. I love Sears for home appliances. They are the best!

Frieda B Taub

No problems with our old but functional washer and dryer.

David R Munoz

Window replacements. Extraordinarily efficient and pleasant, would highly recommend.

Jeff French

Frank the technician was extremely nice and did a great job.

Betty Schaetzke

Arrived on time for scheduled appointment. Fixed the problem. Very efficient.

Gretchen J

The technician was knowledgeable, efficient and cheerful. Great service.

Karl W

Super-competent technician, he found the problem immediately had the replacement part and fixed the issue

Celeste Lenth

A good man who know what he was doing and very pleasant to talk with.

Imad Haque

Honest. Hard working. Upfront. Was a bit late but communicated.

Bonnie Heaven

The service repair technician was great. Very nice.

Debra Freeman

The Tech was great. Explained what, why and future needs.

Victor J. Mancebo

Very friendly, knowledgeable and competent service technician.

Dale McCarty

The repairman was on time , effecient and friendly. I was pleased.

James Ratzliff

Repairman was on time and efficient. Successfully resolved problem.

Shannon Kelleher

Came out, fixed my stove, easy and fast

Lindsey Key

Fast, efficient and didn't break the bank. Thanks!

WorldPerc Casting

all good with Sean's work, or was it Duane.

Elizabeth benedetto

Courteous on time and fixed my washer Thank you

William Deibel

Ron was VERY helpful with our issue.

Ian A Anderson

Friendly, efficient and gave some good advise

Charles L Best Jr

Courteous and professional customer service all around.

Bobbie Simone

the dishwasher was not repaired. It was not repairable

Victoria Jones

Would definitely recommend

Janet Chavez

He was fast and efficient!

Andrew Sue

Friendly and knowledgable. Thanks!

Ian Petry

Amazing

Gary Gravier

On time. Efficient. Friendly.

Sherry Grenley

very professional and Knowledgeable

Gloria A

It was very satisfactory.

Pam W

Great

Winthrop B (Win)

Helpful and friendly

BENNETT Anderson

did the job

Cheryl Bergano (Cyberg)

Sea Gabriel

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