Reviews of Albert Lee Appliance. (Appliance Store) in Seattle (Washington).

Albert Lee Appliance

215 Reviews

57 Comments

Appliance store

Appliance store

1476 Elliott Ave W, Seattle, WA 98119, United States

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Information of Albert Lee Appliance, Appliance store in Seattle (Washington)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Albert Lee Appliance

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Reviews of Albert Lee Appliance

Mark Balter

Renae has helped us before and did a great job again. She listened to our needs and concerns and provided appropriate options. Our new dishwasher was installed today by Drew . I really appreciated having a knowledgeable professional with his attention to details do the installation. Again , a great experience with Albert Lee Appliances.

Elisa Sansalone

Needed a washer dryer combo for my condo. Megan Gregg was just the right sales person! She listened to my needs, helped me make the right choice and scheduled my delivery. Easy, fast, no stress. Delivered by Clarence & Riley who were true professionals. Great service all around.

Ben Silver

We bought a range a couple years ago from Eric, the wonderful manager here. We had issues with it since we bought it, and Eric has worked with us to make things right, resulting in making sure we got a range in our home that would be the right fit for us for years to come. I can't recommend the team here enough, the customer service outstrips all the big box stores, and I don't want to think about what would've happened had I been stuck with a sub-par range from a different retailer. I know I'll come back when I have more appliances to purchase.

Arlene Fairfield

This was a stand out customer service experience. I don’t write many reviews and it’s been very frustrating over the last couple years dealing with customer service at so many companies. It’s been terrible. Albert Lee was the exception. Our dishwasher broke, I purchased one over the phone with Manny the next day. The price was the same as everyone else, and it was in stock. Much to my surprise when I got the invoice I had actually gotten a bit of a discount that I knew I didn’t technically meet the requirements for, but he gave it to me anyway. And he didn’t even feel the need to tell me how “they never do this but for me, they’ll make an exception. How incredibly lucky I am. blah blah.” He just quietly did it. I called the warehouse the night before and asked if they could have it ready to go right when they opened. No problem. When we got there, they had already retrieved it and had it right at the loading dock. They told us we could bring the old one, all the packaging, etc back anytime and they’d come right out to get it and they did! Wow, imagine. Thanks for a great experience.

Jessy Lindsay

Dave Roller was the best salesperson and so knowledgeable about the products; very professional to deal with, too! Delivery persons Terry and J.C. were a dream. So careful, so nice and I'm just plain happy with the whole process at Albert Lee.

Scott Loners

We had run out of Miele rinse aid for our dish washer. Teresa helped us as we walked through the door, she was very pleasant and attentive. Easy squeezy, our glassware thanks you so much.

Nicole Miller

The experience of shopping for appliances is so easy here and super helpful. Mark took the time to explain to me the different options and packages. I will be buying all of my appliances here not only because they have the best price but service as well.

J'Nee DeLancey

From initial contact with Dave in sales to delivery of my appliances by Troy and Brian, my experience could not have been better. Dave was honest and forthcoming with the information I needed to make my decision. When I needed space to think he gave me space. No high pressure used care salesman banter. Troy and Brian were expedient, careful and informative too. Troy advised me to purchase a protective silicone mat for the top of my cook surface. Brilliant advice. Not only did they do a professional installation that went smoothly, they were pleasant company as well. A+ to Albert Lee.

Bernie Macias

I've been a customer of Albert Lee on multiple occasions and their sales staff have been great. Where they seem to fall flat is customer service post delivery. I recent had a remodel, ordered multiple appliances. The fridge door was damaged during delivery. No big deal, delivery team made note and told me they would file for a replace. A few weeks go by no word from Albert Lee. I contact the customer service department which to my surprise they have no record and could not find my paper work. I had to email a copy of the delivery notes. They acknowledged that they lost the paper work and they'd work on getting a replacement door. I again am happy. I emailed a couple a weeks later to follow up, no response. Emailed again a the following week - a response! I was told since it was 30 after delivery and it was out side the manufacture window to replace it would take some time to get a new door, but since they lost the paper work they'd work the issue. No big deal the fridge is functional. It's now 4 months later no response and I've emailed a few of times. At this point I've given up. While Albert Lee Sales staff is great, their post sales support is horrible. If you want to support a smaller appliances company that meets or exceeds on both sales and service quality bar... keep looking :( UPDATE: Month 5. I was contact by support and they have replaced my fridge door. I will raise my review to three stars since they did complete the repair. It okay that it took this long, but I just want email response to my inquire with something as simple as "Part on back order delivery date still pending". I just don't like that my emails with consumer service seem to disappear into the ether.

Gary Grosenick

Albert Lee delivered a new stove to us yesterday. The delivery was actually a little early and Troy and Brian (delivery people) were exceptional. They took the time to help us solve a problem that we needed to resolve before our new stove could be installed. They were polite, professional and were a joy to deal with. The new stove is amazing and we got excellent advice from Dave (salesperson) on which stove would be best for us. We recommend Albert Lee as a WONDERFUL place to buy an appliance!

Heather R

**Update from original Review** I was contacted by the Seattle store manager for Albert Lee, Eric F after leaving my original review. Eric fully acknowledged that the way things occurred was not acceptable and that he would be working to correct them. And then he stayed in touch with me daily until they were corrected. He managed to find our refrigerator on an earlier shipment so we were able to have our originally specified refrigerator in place when our contractor turned over our kitchen to us. What a relief!! The only issue with delivery was that our dishwasher had damage to the door, but they were able to get a replacement dishwasher out to us later that week with the same delivery for our refrigerator, so we were still fully functional by our Friday kitchen completion date last week. I've bumped this review up to 3 stars to average the two experiences. The first was definitely a 1 star, but Eric gave me 5 star service and I felt very confident in his ability to deliver on what he committed to. Thanks for your help, Eric!! You definitely saved the day and I greatly appreciate everything you did to make this right for us. **Original Review** We recently purchased an entire kitchen appliance package for our kitchen renovation from Albert Lee. While the shopping experience was great and their sales person (Derrick) was very patient and knowledgable as I explored my options, the fulfillment process has been a nightmare. We specifically went in with an idea of what we wanted to buy, but due to manufacturer delays, decided on a number of pieces that were different from our originally desired appliances. We specifically selected these pieces because they were either in stock or would be available when we needed them. When purchasing, I was very specific and asked about what would happen if we experienced construction delays and was told that it would be no problem to push our delivery date if necessary. Since then, I have been called and lied to about the fact that our hood was damaged. It was not damaged, it was sold to another customer and the replacement for us wouldn't be available in time for our delivery date. I know that it was a lie because our salesman told us the truth, while the original person who called me told me the story about damage. When I asked to push our first delivery date (range and microwave) due to construction delays beyond our control, I was told that they couldn't guarantee that our appliances would not be sold to another customer. Given the conversation that I had at purchase, this was not acceptable. I called my sales person and he told me that this wouldn't be an issue and not to worry. And now, one week before our delivery date for the refrigerator and right before we are about to be occupying our kitchen again, I have been informed that the refrigerator has a crease in the door. It was explained that they had to re-order a new one that won't be in for 6 weeks. When I asked if we could use the damaged refrigerator until the new one comes in, I was told it was catastrophic damage and could not be salvaged. Since when is a crease in the door catastrophic? I was also told that damage in the warehouse happens very rarely...yet it somehow to 2 out of 5 of my products...so far? Because I have been lied to before by this company, I have no doubt that they are lying yet again because they knew I would be angry if they told me that they sold my refrigerator to another customer just to make a buck. When I asked if they had any other option so that we wouldn't be out of a refrigerator for a month+, they said no. When I asked if I would be offered ANY compensation for our inconvenience due to their poor management of their warehouse and inventory, I was told that it's not their fault and no, there was nothing they could do. We spent multiple tens of thousands of dollars with your company, you can't do ANYTHING to make it right with your customer? Shame on you, Albert Lee.

Barbara Wright

We want to thank Manrique Leon, Mark Decker, Justin and his delivery colleague for excellent service ordering and delivering a new refrigerator to us. Manrique was so much help in finding the perfect fit and made the purchase so easy. Both Manrique and Mark were so helpful in arranging our standby delivery and moving the delivery up by more than month. Justin and his colleague were so excellent in their professionalism and respect to our home during the delivery and installation process. We were thrilled with all the steps in getting a replacement for our ailing refrigerator before it totally failed. And all this happened in 10 Days! Thank you Albert Lee! Barbara + Dwight

Don Rodak

My wife and I have bought multiple appliances over the last 20+ years from Albert Lee and overall they're a quality operation. Biggest plus is their knowledge and service over the big box stores. We recently bought a new dishwasher and our Sales Associate, Manrique Leon, was awesome. Friendly, super knowledgeable, patient and absolutely no pressure. He made the buying experience painless and actually fun.

Susan Evans

I've had two great experiences with Albert Lee in the last year. Last summer, Shane Tew sold me a new induction cooktop stove that I love. Then last week, my washer suddenly quit working. I called Shane, and he helped me choose the best washer/dryer combo for my small condo space and arranged for it to be installed within four days. In both cases, Shane was very professional and easy to work with, and the delivery people were on time, knew what they were doing, and were very careful of my unit and the building hallways. I recommend Albert Lee highly!

Ian Wright

Amazing Customer Service!!! My mom's new dryer was replaced in less than 30 min! David Wright and Edwin Mckenzie, the delivery drivers, are on point! They went above and beyond to fix her dryer. The whole process went very smooth. I highly recommend Albert Lee Appliance!! Great job!! Thank you so much!

Michael Collier

Very good store knowable people to help and answer any and all questions. Wonderful appliances many brands and quality. To be honest prices are a bit higher, but when you add up all aspects... Albert Lee wins.

Joshua Schober

My family recently purchased a full suite of Bosch kitchen appliances from this Albert Lee location. We were impressed with their service from product research through delivery. They also helped us get the best price and rebates compared to the big-box stores, or other appliance specialists. I would recommend working with them.

Josh Peters

I understand Albert Lee is a retailer at the mercy of manufacturers who are most affected by supply chain issues during the pandemic, but we've made our second purchase from them during this time and once again they've overpromised and underdelivered. You need to have stock of a unit or ABSOLUTE certainty you can receive it on a timeline you promise. And if you can't you tell us when it will be available. It's ok to have a range of time, but that's not what was communicated. Edit: The manufacturer misled the company about availability, though there still was a lack of timely communication as to a change in availability. Such is life and now the wait begins. That's not their fault

Barbara Mauer

Mid pandemic, my washer died! Palmer, via phone and with website handy, quickly helped me find what I was looking for, and we did the entire replacement process in about 30 minutes. It was great to not have to visit the store to get what I needed. This was followed by a terrific team of delivery men, who very efficiently and helpfully got the old equipment out, a cupboard moved out of the way, and then the new equipment in, all installed, replaced the cupboard to its usual spot and departed in a little over an hour. What great service and helpful people...thanks.

Dennis Lussier

I can't say enough good things about Albert Lee. While I'm a big advocate of online purchases, I figured I would utilize a local business for new appliances - this was I could check them out in their showroom and deal with actual people through the process. After a lengthy process I narrowed down my selection to a Fisher and Paykel black stainless steel refrigerator and I was super excited. My sales associate, Mark V at the Ballard store, was awesome. He walked me through all the pros and cons and did not apply an ounce of pressure - just helped me get better informed. The day the refrigerator arrived was the start of some bad luck. The fridge was dented from the factory - bummer - but the delivery guys were amazing and documented it and had me talking to a customer service rep before they left the house. I decided to take a small discount and just keep it... Next up, later that day, the filtered water stopped working... back on the phone with customer service who just said "We'll replace it for you". Great, I thought - that should solve it. Fast forward a few weeks and the replacement came. If you can believe it - it was dented again, and about 36 hours into having it, the water on this one broke too. Back to customer service I went - they had a service tech to the house in 2 days, who took it apart and called the company. Turns out it's a design flaw. I was so bummed out and didnt know what to do so I went back to Mark - my sales rep. He turned me over to one of his managers - Eric M - who stepped up and just asked me what would make me happy. We talked through some options and I selected a similar Bosch refrigerator. Eric worked on the price to help alleviate the blow (it was more expensive) and scheduled as quick a delivery as he could. Now, here's the thing. The new one has not arrived yet - but none of these issues were Albert Lees fault. But, they took ownership and made things right again and again. I will 100% be going back to them for future purchases and hope you'll consider using them too.

Tom Alkoff

I couldn't be happier about the help I received from Jeremey. He is very experienced and easy to work with. He quickly sized up my situation and came up with a good option among the very few options and shipping delays in the current disjointed economy. He is professional, knowledgeable and effortlessly covers all of the details. I feel very lucky to have the opportunity to work with this quintessential Albert Lee sales representative.

Ruth W

When I needed to replace a washer/dryer several people recommended Albert Lee, including a repair company and a friend with very high standards. Sales staff were extremely knowledgeable about the products and options and I was able to choose based on my priorities. They asked if I'd like to be on a wait list for possible earlier delivery, which worked out great--W/D installed the day before Christmas instead of in January! Installation is included in the price. Installers were prompt, thorough, good communicators, and paid attention to detail. It's a chunk of change but I'm happy.

Kathleen Royer

We came in with an idea of what refrigerator we wanted. We met with Jan Nina, who was great. She answered all our questions and met our scheduling needs for our new refrigerator . Thanks to Jan Nina we realized we purchased our current refrigerator there almost fifteen years ago. Still great service and value.

Nasim Bahador

Very helpful staff. Dave is super knowledgeable and helped us find a great stove! They only carry the really good quality stuff!

Paige Lee

We purchase a dishwasher more than 2 years ago. Due to improper installation, the screw came loose, and it was tilting forward. I was doubtful but called the customer service and asked if they can come out. Even though my warranty has expired, their technician came and reinstalled the dishwasher for us. What a great customer service! They earned my business in the future.

Rishi Gupta

UPDATE: After posting the review, the GM reached out, surprised at the comedy of errors below. He offered a discount for the inconvenience, so my wife and I took him up on the offer to have more a more competent installer and manager come on site to complete the installation. No water had to be shut off this time. I guess prior homeowners did indeed damage our in-unit water valve. But it turned out to be irrelevant since no water had to be shut off. Since the installation was completed, and I appreciated the discount and fast follow up, I am increasing this review score. While I don't much like the initial waste of time, and uncooperative salesperson that we dealt with - things mostly worked out in the end. -- Our washer/dryer finally started having issues, so we decided on upgrading and going with a Miele. Albert Lee was one of their vendors, so we figured we'd give them a shot. Placed an order for washer/dryer over the phone, for a total of about $4500 and install was scheduled. The salesperson was responsive and communicative over e-mail. Everything went downhill during the install. I wasn't expecting Harry and Lloyd to show up. First they were about 2 hrs late, complaining about how much work they have to do and how Albert Lee doesn't pay them enough. They looked at our old appliances which they had to remove, and said Miele is overrated, and we have a perfectly good old unit. Look - I know washer and dryers and heavy and it's not pleasant to move them. That's why you're being paid for it and not me. Then they said they didn't "trust" the water shutoff valve since it was rattling. Yeah, the builder may have not torqued them down to your liking, but they function just fine. But then Inspector Clouseau tried to find the water shutoff for the whole house. My wife showed it to him on the street, as we're in a townhouse complex. And the installer briefly debated shutting off the water for our whole townhouse complex because reading meter numbers is hard. But eventually he didn't want to touch it since there were "spiders". Look, it's spider season in Seattle. If you have arachnophobia - find a new line of work. Lord almighty. We followed up with Albert Lee to send a new install team, preferably one not auditioning for Harlem Globetrotters. But then they tried to throw the blame on us saying the water shutoff couldn't be located, was unsafe - even though THEIR OWN INSTALLERS found it, and just were scared of a few creepy crawlies. Jesus Christ, when paying close to $5k, I expect more effort from the installation experience than a Best Buy teenager hooking up up a Sonos system. Instead the clowns they sent make that Best Buy teenager look like Doogie Howser. Fortunately Albert Lee isn't the only Miele dealer in town - we'll take our business elsewhere.

Murray Sampson

We've been shopping for a fridge off and on for a year, to great frustration. I finally called up Albert Lee with measurements of our refrigerator insert. I spoke with a sales rep named Eric and all he ended up needing was the model number from our existing fridge. He was able to provide me with 3-4 options, so I asked him the best time to come in to see them. My wife and I went to the showroom the next week and asked for him. He came out and showed us a few fridges. We had a clear favorite and purchased it. He apologized because delivery was "really far out" just then, but was still able to schedule us in under 2-weeks, which was plenty soon for us. We're looking forward to our new fridge. I have also called Albert Lee for repair referrals. The previous owners of our house purchased the appliances there, so when our dishwasher broke down I gave Albert Lee a call and the woman I spoke with was able to refer me to a wonderful repair service.

Robert Strohm

This is the BEST PLACE to buy appliances, period! I have purchased appliances for several homes and never had a problem. Their sales staff are TOP NOTCH and give you the same quality service weather you are buying high end or low end appliances, it don't matter. The appliances are always delivered on time and work perfectly. EXCELLENT customer service. I had a problem with one of the wolf ranges we bought and they they replaced it the very next day! How can you ask for anything more.

Jeri

I have used Albert Lee for my appliance purchases for the last 5 years. They have always been courteous, knowledgeable, and easy to work with. The most recent purchase was a refrigerator, which I love! The choice all the way to the delivery was seamless. Thank You!

David Kaplan

My wife and I bought at Albert Lee several appliances for a vacation cabin we are building, working with Sales Associate Ryan Conger, and the experience was fantastic. Ryan helped us select the appliances that best suited our needs and busget; he got the delivery scheduled for us across Snoqualmie Pass just before they stopped doing that for the season; we needed the serial numbers to get a rebate, but the appliances were being delivered to a remote constructions site, so he figured out how to have the serial numbers emailed to us after delivery; in passing I mentioned that we had a defective knob on our Bosch range at home, which we had purchased from Albert Lee two years before, and Ryan arranged to have a replacement mailed to us free of charge...top service! And of course, great selection.

Deb Johnson

Shout out to Renae, Mark, and Manny at the Seattle Albert Lee! They have had so many challenges with backordered items and rescheduled service calls since my initial order last spring, and they have been friendly and patient throughout the entire process. I have never waited more than a few hours for a response from their team. I will return the next time I need to purchase an appliance.

Megan Neill

We worked with Renae Martin on the purchase of a gas dryer. She was knowledgeable, courteous, and did not pressure us in the sales process - just provided great information. Their price was the best we could find in town, and their delivery of the appliance was way faster than we thought possible. They did an outstanding job!

Christopher Pence

Dealt with Dan Gallagher and when he was unavailable Jan Nina Andes and other terrifically knowledgeable, reliable, no pressure sales people, acquiring all appliances in new house construction. Selection, quality and pricing great. Company cordially exchanged an item builder changed measurements on long after purchase. A great family company succeeding in a big corporate business still holding ground on 15th Ave.

Bryan Johns

The overall service was fantastic. They delivered our appliances earlier than expected and this was very helpful to my wife given her schedule that day. The delivery guys were friendly, and we were very impressed of how quickly they installed our washer/dryer. They sure move very fast!

Laura-Lee Fineman Karp

Our household recently purchased a GE refrigerator from Albert Lee. Fatima Rose, our sales rep, was knowledgeable about appliances. She listened carefully to our preferences and guided us to an appropriate choice. Her concern was that we purchase what would work for us. And sure enough, after several weeks with our new fridge, we are very pleased.

Eric Monroe

Our oven (from another vendor) was serially delayed, compromising the entire timeline of our kitchen renovation, home sale and move. Manrique want above and beyond to get us a great replacement despite widespread supply chain issues and shortages. He really saved the day. Thank you Albert Lee and thank you Manrique! Promote that guy or at least double the commission.

Davkid Felthous

Salesman Eric was very helpful and well informed, not just out to make a sale. He guided us through selection of a refrigerator and dishwasher to replace our crumbling ancient units. Installers Michael and Jesse (refrigerator) and Drew (dishwasher) were focused, careful (we have an easily marred floor), very professional young men. We had a terrible experience with Sears last fall, and we realized that Albert Lee, where we had made several earlier purchases over the years, was really the only place to shop. --Susie and Dave Felthous

Prasanth Meiyappan

I got a speed queen stacked laundry center from Albert Lee, Bellevue. The product was located in Seattle. Im leaving this review impressed by the prompt customer service from Albert Lee. During installation, they mistakenly broke some plumbing/e-pvc pipes leading to flooding of my apartment floor and leakage downstairs. They were not supposed to (not licensed to) install on e-pvc pipe, but mistakenly did it leading to the issue. While the event should not have happened in first place, I was impressed by the prompt customer service provided by Shelly Wistar in Seattle office. She was very helpful in sending a contractor/plumber to repair the plumbing and associated damages and also install the product properly within 2 days of the event. I had to call a plumber on emergency to fix the issue after the event happened. They paid for it. The mistake cost them ~1000 dollars, and they took care of these payments promptly. Would definitely purchase from them again simply for the customer experience.

Sophie Reid

So far, experience of this store has been excellent. Really knowledgeable, helpful staff, good range of products and some reasonable prices with holiday discounts. They offer full installation for an additional price, which was appealing. We haven't yet received our appliances, but so far so good!

Donald Summers

Surprised at the negative reviews-- the sales people are extremely helpful and know their stuff. Great product selection. I've bought two stoves and a dishwasher from them, all very positive experiences. The dishwasher showed up with a dent that I didn't catch, and store manager Michael Hoag was all over it immediately, arranging a replacement. These folks appear totally professional.

Laura Smith

We bought a double oven from Albert Lee Appliance and it turns out there were issues with the install. We brought it to their attention, sent a photo and they have been very responsive in scheduling a correction. Highly recommend.

Joe MC

We are writing this Review as a thank you to Albert Lee in Seattle for helping us with the Jenn-Air appliance issue. We are thrilled with the help that Kirk and Jean provided, from my initial call to the installation of the replacement unit that happened yesterday. The delivery team was prompt, professional and showed great concern for our house while they were working. Overall our experience has been nothing short of amazing. Thanks again!

Danny Meier

I was having issues with an oven that I own that was purchased through Albert Lee years ago. Jean Fischer in customer service answered my call on the second ring. 30 minutes later I was absolutely blown away by the call and could not have been happier with how I was treated as a past customer. She is top notch and enriches the Albert Lee experience after the sale.

JC Camp

Jenn-Air has been going around and around with us for the last year trying to get our microwave/convection oven to work (had problems since it was installed). One call to Albert Lee and they came right out and replaced it. We are indeed thrilled with the help that Kirk and Jean gave us, from the initial call to the installation of the replacement unit. The delivery team were prompt showing us great concern for our house while working. The entire experience has been amazing and without a doubt highly professional. OUTSTANDING SERVICE!

Larry Cole

After a lot of Consumer Reports research went here to buy a washer. Learned a bunch more from a knowledgeable staff person (low key- important!) and bought from them. In stock quick delivery.

Jerry Smith

A quality experience of shopping for quality appliances. They also do the right thing if you have a problem. They arrived when they were supposed to and left without a trace of have been here. A couple of adjustments needed to be made after delivery and they responded promptly and took care of it. A local company that supports the local community and economy.

Teri Lau

VERNON WHITE helped us professionally and in a very knowledgeable manner. i was impressed with his integrity and ( lack of THE sales pitch.)...just answering my questions in a way i appreciated as someone who genuinely cares that the customer is happy with their product. i did call a few times to make sure that all aspects would go smoothly especially the delivery. i want to commend BRANDON and CORY who delivered our washer with some tight challenges in flooring and space..everything went perfectly and they were as conscientious on the delivery end as VERNON was in answering our questions regarding product...also i appreciated them giving me tips on how to extend the life of our washer.. we did some prior research but we know that albert lee has a solid reputation..this experience did not disappoint. i frankly was amazed at the disparity of customer service and prices at other unnamed locations...having in former careers worked in human resources, inside and outside sales in key accounts..i do like to observe how an org operates..this team works well. these three men are people i would want on my team again for future purchases and if they are typical of this store location..run don't walk to this ALBERT LEE store!

Selena Hutchins

I highly recommend purchasing your appliances here. They have wonderful deals, knowledgeable people and are willing to work with you if you're undecided and just looking around. Albert Lee had the highest and most diverse inventory of any store I previously visited. i felt confident that when I made a purchase (which I did) that I had reviewed everything I could and was making the best choice, rather than taking the only option that a store had available to me.

Lawrence Fosnick Davis

Outstanding selection and service Free delivery, install and haul way of old appliances. Went during the August sale and they had the best prices of anywhere, even online. Thanks to our salesperson Kirk for excellent service and advice.

Virgil Wade

Appliance assembled and delivered as promised. Sales associate was very customer service oriented. Will definitely keep Albert Lee in mind when needing appliances.

Scott Radford

This is the place in Seattle to purchase your major appliances. The staff who helped us were very knowledgeable and provided quotes on several models, and we were able to pick them up from their Ballard warehouse in a couple days. They do delivery too.

Dana parker

Updating my review.....it probably wasn't an hour after writing my one start review, I received a call from Albert Lee - they made everything right. Completely redeemed themselves with glowing customer service. Thank you Albert Lee.

Erin P

When I have an appliance issue I call Mike Hoag at Albert Lee. He is always fair to me and provides great service. I even had an issue with one of my rental appliances needing attention. He made sure to get me help with that issue!! I don't call anyone else! Thanks Mike!!

Afi Howell

The reason I gave me stars was because when I went in there the lady wasn't committed to selling me refrigerator I ended up picking it out on my own as I was leaving she was like we don't have anything for your space I just felt that she could try a little bit harder to sell me a refrigerator because that's what i came for heard good things about you guys I love my refrigerator

Ken Woods

Shane was great and very knowledgeable!

Mardig Sheridan

Thanks to Manrique who guided us to the best option, from the appliance to the cost. Easy, painless and walked in and out of the store in less than an hour. Perfect.

David Buchanan

I have dealt with Aaron for years now because the service and price are always better than the competition. Aaron has always gone above and beyond to make purchasing easy.

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