Reviews of MLD. (Appliance Store) in Salt Lake City (Utah).

MLD

169 Reviews

109 Comments

Appliance store

Appliance store

2345 S Main St, South Salt Lake, UT 84115, United States

Description

Information of MLD, Appliance store in Salt Lake City (Utah)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of MLD

Popular times

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Monday

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Reviews of MLD

Denise Carter (Salus Lifestyles)

I would definitely recommend MLD for all your appliance needs. My experience was top-notch. They helped me determine the right fit in my price range. My kitchen looks amazing! Thank you!

lili estin

my fiance john & i used mountain land design for sourcing all plumbing fixtures, hardware, & appliances in building our park city home this past year. we absolutely loved working with nick barnes in selecting appropriate fixtures & materials for our modern minimalist home design & build. nick has a terrific eye, & made the entire process from selection to delivery/installation, efficient, streamlined, & enjoyable. mountain land design’s selection is solid, & nick further helped us choose appropriate smart home compatible hardware. we both so appreciate nick‘s extensive industry experience, background in design, & warm personality. we had a similarly enjoyable experience working with lori margetts to select all appliances. she helped us source the best wolf, sub zero, asko, & electrolux appliances for our needs.

Lori Haglund

Shout out to the delivery team from MLD! After an extensive four-month home renovation project, you can imagine I was super excited to see the delivery truck pull up today, right within the expected delivery window. Delivery was made even more complex due to street construction and a narrowed driveway entrance, but that didn't seem to phase them at all. They were professional, and downright delightful. Such a pleasure to watch them as they worked together as a team, carefully navigating huge appliances through newly constructed and painted doorways without the slightest scratch on either. I'm still waiting for one more delivery, and you can bet that I'll request that Shane and Joshua will be here!

Katherine Watson

I'm not an expert in home appliances, but I can identify major red or green flags. When we were buying a cooking range from MILD, I knew at first glance at the available models that we've come to the right place. My wife agreed and, without hesitation, picked the double oven unit I showed her twice. They also have a smooth and straightforward delivery process, which is quite impressive. I feel sorry for some customers who had a very different experience as ours, but frankly, I don't think it's fair to generalize.

calmin66

This review is a bit past due but I had a GREAT experience with Mountain Land Design this past year when it was such a challenge to get everything needed to tackle a kitchen remodel. I was initially hesitant to spend much time in the MLD showroom because everything seemed so very high-end and the front desk receptionist asked if I had an appointment. But as I walked the showroom and later met up with Jake, I was very impressed with the selection, the pricing and how much Jake knew about each brand and model. The lines of communication with Jake and his team were great throughout the entire process. After the appliances were delivered (ahead of the estimated delivery date by the way) Jake was quick to return my calls when I had questions regarding installation and how to operate the ovens. Hope I never do another kitchen remodel but, if I do, I’ll absolutely look for appliances from Mountain Land Design!!

Alec Page

Jake @ MLD was a massive help sourcing appliances for my kitchen remodel. His knowledge of different brands, appliance availability, and even specific models was a huge help. Highly recommend working with him!

Nadine Harper

Mountain Land Design has fantastic customer service, always willing to take the time to educate you about different appliances for any budget. I have been working with Nick and also other associates when I had questions. I have to say awesome friendly service every time. We purchased all our appliances for our new home here. Also had great delivery experience, taking their time unloading our appliances, making sure everything is correct and to our satisfaction. Thank you again Nick and Dan with all your help and superior customer service!! We recommend Mountain Land Design to anyone, specially family and friends! They have great pricing too!! We will be back! Thank you so much NICK, you have been awesome to work with. Nadine

tami ishida

What started as a tough service experience transformed into a highly responsive, high touch and hands on experience, focused on making things right for the customer. Following initial issues with an order, Brendan, Joe and Dan worked incredibly hard to rectify the situation, searching their warehouse for replacement products and arranging for next day delivery (personally delivered by Brandon) and installation, turning a 3 month+ potential delay into an on-schedule order. A big thank you to Brendan, Joe and Dan for making this right and going above and beyond to make this a great customer experience. I would highly recommend mountain land design.

Mark Duncan

From the get go Jake at MLD was spot on with the knowledge and customer service one would hope for when purchasing appliances. With the delays during the pandemic, Jake called or e mailed me info weekly to give me the updates I needed. I would highly recommend MLD and use them again if ever needed. Thanks Jake.

Nicole Whitby

Mountain Land Design has been essential for getting our kitchen remodel just right. Brittany can give you actual information about many different product brands and models. She helped us decide where we really wanted to spend our dollars in our appliance budget. I feel like they have something for anyone's price point. Everyone there is knowledgeable and friendly. They came to the house several times to check measurements and details. And I love the showroom to be able to see, touch and use lots of different products. You work on what you want within your budget and they take care of everything else. I would recommend them to anyone.

Chell Broadhead

I have been buying appliances, plumbing fixtures, and hardware from Mountain Land Design for over 10 years. Jody in plumbing, is wonderful, she is great to work with clients directly. She is always helpful and willing to see a job through to the end and never misses a step. I highly recommend her services, if you are in need of an expert opinion on plumbing fixtures - she will have your answer! Troy in appliances has been my go to for years! I trust his opinion on all things appliance! My clients and I have loved working with Troy and have the confidence in him to always get the job done and done right! I highly recommend using Troy on your next project. Keene in Hardware is wonderful, we and great at knowing and understanding the details of doors and knobs. Mountain Land is my choice for a wonderful appliance, plumbing and Hardware shopping experience.

Debbie Heagney

Jake Buhler is a 5 Star Salesman and Customer Care Professional; very knowledgeable, very responsive, very friendly and knows how to "hear" what the client is asking for to help the client make decisions. I first met Jake when I was needing to buy a full kitchen appliance package. I was interested in a low profile line which required using a few different brands to meet my specific needs. Jake's knowledge of so many product lines and his willingness to take time to work with me, send me pics and specs, and answer my questions made making my big ticket purchase easy. A few months later, we were ready to install the appliances and were challenged with how to set up the refrigerator. I called Jake and was SOOO impressed with his immediate support and OUTSTANDING service. In one phone call he took the time to talk (no call back), gave me an excellent installation reference (who was also super responsive) and actioned sending me the fridge specs I needed for custom panels. All same day and followed up with me the next day to ensure I got what I needed. In that phone call, I talked about needing a wine fridge and after giving him what I wanted and my budget, he sent me some product lines, with quotes and specs - giving me all one needs to make a decision. Which I did! I highly recommend working with Jake! Thank you Jake for your excellent customer care!

Nelson Elam

Alisha was very helpful, kind and understanding. I had specific requirements for what I wanted to get and she was accommodating. When it came to order, she sat down with us and made sure we were getting exactly what we wanted, even though it took her more time. She was responsive over email and in person. The folks in the warehouse were super helpful. The product was not damaged at all and came with everything I needed to install it. Great people, great products, great handling! Thank you for all of the help.

Kepa Zubeldia

We just remodeled our kitchen. Mountain Land offered an excellent selection of premium brands, and, in every single case, they beat the price of competitors, even beating Home Depot and Amazon. The service is great, and the showroom is amazing. Our kitchen is now the dream kitchen we always wanted.

George H

Lori M. is amazing with her knowledge and customer service! Other salespeople have left us hanging for answers but Lori is quick with facts and actually gets back with information she may not have on hand. Very pleasant lady! Well so much for a great review of Mountain Land Design. Lori was very difficult to reach after our $40K appliance install. We asked to deal with a different sales rep and Mountain Land did a decent job of getting our issues addressed. I do like how the others helped but disappointed in some of the products. Our Zepher wine cooler quit 8 months later and I am dealing with Zepher to try and fix it.

Jennifer Stevenson

A cabinet designer recommended Mountain Land Design for mid-high range appliances. I stopped by thinking it might be a little expensive, but as I compared prices with larger appliance stores, Mountain Land's prices were generally about $100 less. We ended up purchasing a slide-in range and microwave from Mountain Land. I ordered the appliances while out of town for spring break and Dave was great to stay in touch with me and keep me updated on the process. Working with Mountain Land was a very positive experience and I would highly recommend them.

La W

If your looking to upgrade, remodel, or build your home, this place has amazing stuff. I enjoyed all the displays and my options felt unlimited. The variety and quality is what made me choose this place instead of Home Depot or Lowe's. I was able to shop around while getting a feel for the place without the pressure.

Scott Carter

I've been buying appliances from Mountain Land since they opened there doors. I have always been treated fair. The few times there has been problems. Mountain Land has stepped up and taken care. I have purchased 100s of sets for homes I have built. I have there appliances in my own home. You cant go wrong buying from Mountain Land.

Mark Parker

We went to the annual clearance sale and worked with Alicia. We had a great experience on the sales floor - she got us what we needed and was flexible on price. We had to take delivery by a certain date, and the house wasn't ready so after scheduling the delivery at the house, we had to change the delivery location. They told us they would call to confirm delivery location the night before but they didn't, and showed up at the house. Fortunately someone was there and got in touch with us. So in short, great experience with sales, but make sure you communicate about delivery.

Jack Pate

This is not the first house they furnished for us. Every time, they have the quality and price in any combination you want, expertise in all the appliances with their features and quality factors, and no nonsense. You know what you are getting, and the price is always reasonable. And yes, I comparison shop. That way I know exactly what I am getting and exactly where the value and the price come from. Oh, and their customer service is definitely up several notches from others.

Mia Holden

Mountainland offers superb service in all departments. I had several questions regarding a couple of complex installations, one for hardware and another for a kitchen appliance. Both representatives I worked with were sincerely interested in helping resolve the concerns/ questions I had. I highly recommend going to Mountainland for your next project. You will not be disappointed. Their showroom is also large and very helpful. Many products are available on display to touch and try out.

Brittany Kupfer

This is the best showroom I have ever seen for high end Appliances, Plumbing Hardware, Bath Tubs and Lighting. The most interactive showroom I have visited where you can actually see the functionality of the product you want to purchase. overall layout is very impressive. I would be very jealous if I were a competitor!

Sandy Lozier

We had them do a partial kitchen remodel in an older home. The new area blends in perfectly with the old. We appreciate the great design advice. And it was done via email and phone calls because we live part-time in another state. Very professional and trustworthy.

john kruger

This place is great to deal with. I got a bunch of kitchen appliances from them and couldn't be happier. They have super high end options and regular level options also. I got a little bit of both. I have a Wolf cook top, a Maytag fridge, Kitchenaid oven and a super quiet range hood. The person that helped me also knew a lot more about what I needed to get for a built in microwave. I shopped at the big box stores and the people that worked there had no idea what they were talking about. I would recommend Mountainland Design to anyone. Oh yeah, they had a better price on my Maytag fridge then Home Depot did , and it was on sale at Home Depot.

Brittany Cope

I am currently building my home and worked with Jake Buhler on all my appliances. He has been SOOO great to work with! Responsive,knowledgeable, kind, patient, helpful,not pushy at all and has provided me with exceptional customer service. I have really enjoyed working with him and would highly recommend him!!!

Karen Hyde

I loved working with Alisha at Mountainland. She was an invaluable resource to me while I was selecting and choosing appliances for my kitchen during a remodeling project. They also matched big box sale prices on the refrigerator. I did a lot of research on-line and exhausted myself looking just about everywhere at appliances. Mountainland was able to get everything I wanted. The delivery men were professional and very capable as were the warehouse people when I went to pick up the cooktop. The showroom is an excellent place to start as many items are on display. I've already told my friends to start and end at Mountainland.

Debbie Wiley

My builder sent me to Mountain Land Design to pick out appliances for our new kitchen. Dave was knowledgeable and helped me sort through my requirements for the correct wants and needs for the right price. The Showroom is fantastic!

Annmarie Hannon

Amazingly smooth delivery by Nick and Semisi! Thanks to Tiffany for providing them with details, they prepared our appliance for the challenging entry in advance and went above and beyond with care. On time and professional too!

Dan Leemon

The perfect experience -- wide inventory (that's actually connected so you can really understand how it works, the sounds it makes, the operating controls), extremely knowledgeable and forthright staff, terrific follow-through. Nothing like it! They even followed up with suggestions on a problem we're having with an appliance in California that we didn't buy from them.

Sara-Jeremy Krause

Jerri helped us with our hardware for our new home and everything turned out beautiful! She quickly accessed our style, needs and wants and made them fit for our budget. She was amazing to work with and we couldn’t be happier with the end result!

Kelli Tingey

Really, does it get any better than MLD? With wonderful, knowledgeable employees. You’ll find the finest things to make your home amazing.

Brad Larkin

Steve is amazing and I highly recommend them. Beautiful and professional showroom, great ideas, and good pricing. Couldn't be happier that I got to work with them. Ive purchased a washer, dryer, and a fridge so far but I'll be back to get an oven and more.

Paul Nelson

Met with Brendan Murphy and discussed the various ranges that interested me. He was very knowledgeable about all the products they carried. I had made up my mind that I wanted a Wolf range but wasn't quite sure which one. Brendan helped me decide on the GR484DG. I love the idea of a 24" griddle for pancakes, burgers, bacon etc.. My one concern is that the installer and salespeople should be on the same page when it comes to gas line placement. There is considerable wiggle room on the placement of the gas valve and line outside of Wolfs spec sheet. This may be more of an issue with Wolf but certainly the installer can make the salespeople aware that there is wiggle room on this issue. The reason I bring this up is that Brendan told me there is absolutely no wiggle room on the placement of the electric hookup and gas hookup. It caused quite a bit of extra work in our case that didn't need to be done. I am still waiting for the cooking class(es) before I can completely review my experience. So far, it's been pretty good.

R Kern

Lots and lots of great display kitchens!

Joni Boulware

The purchase process was excellent. The displays at Mountainland of the kitchen appliances are the best. Follow up for the delivery schedule was good until the actual delivery date was set. I needed and requested an afternoon delivery and was told that would be communicated to the delivery team. (My salesperson had assured me when she made her site visit that the delivery included unboxing and haul away of the packing materials. She even recounted a time when she made delivery come back to get material they did not initially haul away.) Then, later the same day as the request for a pm delivery, I got a robo call stating delivery would be 9 to noon. My attempts to get it changed to PM were to no avail. Apparently delivery could not be reached at 3:30pm. So we hustled to try to chip the ice off the sidewalks (we were told we had to do this for delivery) and get protective paper in place early in the morning. When appliances started coming in, only the sub zero was completely unpacked and material hauled away. I told the delivery guys that they were supposed to unpack and remove the packaging but they just argued with me. They even left a huge wood pallet with the cooktop still fully boxed and strapped to it. The oven was partially unpacked but then they left the oven box to protect the floor from the pallet that I did not want either. Finally after my multiple requests for them to unpack, they said they do not unpack anything that has separate parts but they would come get the material on another trip to Park City. Except the one big Subzero, nothing was completely unpacked with material hauled away. I called the next day when the installers had unpacked everything to request pickup of all the packing material. More runaround occurred. There does not seem to be a policy about what is to be unpacked and removed. They kept asking me specifically what had or had not been unpacked. I offered to send photos but no one wanted them. And apparently the Manager was not able to make a decision and get back with me. I then called the salesperson who told me Mountainland would unpack and remove material but was told maybe she could get the installer (separate company) to take care of it. The installers are gone. My dining room is piled full of Styrofoam, cardboard, plastic, wood and strapping material and no one at Mountainland is standing behind their word. For appliances that cost the equivalent of a new car, I expected delivery to unpack as promised and not leave me with a house full of trash! Get the delivery and packaging removal in writing before you buy or think about another source. Still waiting Mountainland. I will update this post if something changes. Mountainland did come through with picking up the packing material. My sales person said she would take care of it herself if delivery did not take care of it. Upgrading from 3 to 4.

Jennifer Cherland

Had refrigerator delivery scheduled today, it was inadvertently scheduled to come to my billing address instead of INTENDED condo in Park City. Robert was AWESOME about addressing the problem, accommodating that delivery later the same day, and keeping me posted on their arrival time!! So, so helpful. Mountain land is ALWAYS the best place and generally the only place I will go for my appliances, hardware, plumbing, etc...

Cynthia Alex

I've bought appliances from Mountain Land Design for the past ten years for kitchen and bath projects, and most recently for a rental kitchenette. For me, buying appliances can be stressful and confusing when you're wanting the best quality for the best price. The staff at Mountain Land Design are knowledgable, friendly and professional.

Laura Winter

Thank you Mountain Land Design and Paul Beasley! The jennair induction range was the best purchase I ever bought! Paul was great! He isn't pushy and showed me several different options. Thanks again.

Da Man

What a great showroom. Got me some Thermador products. What a great new look Thermador has come with, not to mention all the new features (wifi connect capability) sub-zero/wolf has a lot to do to catch up if they want to charge more for their products.

Cory Edwards

Alicia and Nick have been so helpful in our selection of appliances and plumbing fixtures. We've visited the store multiple times and had scores of email exchanges as we looked over items, made selections, and even returns. Thank you!

Mitch McBeth

Recently completed a full overhaul of our home and Jake B. went above and beyond to get us set up in the kitchen of our dreams. From selection to delivery, these guys were top notch throughout the entire process.

Christina Zavell

Marilynn Pawar went above and beyond to help me with a remodel that went sideways. I would happily recomment Mountain Land Design, they worked very hard and offer wonderful products. Very happy.

Rick Heil

Very good selection with expert and helpful staff. We purchased top end Kitchenaid range, microwave/convection oven, and cooktop. Enjoyed the convenience, selection and help complimented with great prices. Highly recommended.

David Clayton, MD (DoctorDave)

Marilynn Pawar has been excellent to work with. She dedicated the time necessary to help us make even small decisions, and was always prompt to follow up with us to help keep the remodel moving along.

Cheryl McArthur

Shirley cooked a fantastic meal for us in our new Mountain Land kitchen. She is a wonderful person and chef! And all the equipment is pretty fabulous too! THANK YOU!!!!

Jeff Provolt

I had heard from others they were priced high but after getting many quotes for appliances and cabinet pulls they always were very reasonable. Great customer service as well. Definitely recommend.

Matheson Harris

Redid our kitchen a few years ago with them and it was a great experience. They took a lot of time with us to get all the choices right. Nice salespeople. No pressure.

Amanda Midgley

Amazing selection of Appliances and More. Theirs showroom is amazing and is a must for anyone building or remodeling.

Talan and Ryland Gallegos

My name is Travis, i used to be a driver fpr mtn land. Great company, and not just sayin that cause i used to work there. The owner Dan is just the nicest guy you'll ever meet. Best couple years at a job ive ever had. I highly recommend Mtn Land Design.

Heather Averett

Nick was super helpful. He answered all my questions, and gave me great suggestions. I'm finally looking forward to this bathroom remodel. Gorgeous showroom!

Gianni Versace

Alisha was the most knowledgeable and professional spokesperson my wife and I have encountered in our search for a high end range. We have decided to buy a Wolf Df304 from Alisha in the next 7 days. G. Versace

Whit Logan

Great place for ALL of Ur custom-home appliance (& some plumbing) decisions. Go here first bfr making ANY of Ur long-term design decisions with Ur builder or architect! Take notes & pics to help you in the process. 👍 😊

Shari Seiner

I worked with Shay to replace my front door hardware. He was very knowledgeable about handles that would work with the holes already in the door. I have beautiful handles and a matching mail slot now. Thanks, Shay!!

Woody's World

Mountain Land Design always goes the extra mile to see things are completed even in difficult situations and circumstances. If it's not right they make it right. The true measure of a company is what they do when there is a problem.

Christopher Neff

Great selection & price along with prompt delivery & installation. Jake was very helpful in presenting a range of options and we're very pleased with our choices.

Conor Robbins

great products, great customer service, great prices. I will definitely go back. (they had better prices than Home Depot or Lowes, and a FAR better buying experience)

Todd Mccown

Best Place to buy Appliance's hands down. Showroom allows you to see it all put together and the staffs extreme product knowledge should be a benchmark for all appliance shops.

Stephanie Burbank

I LOVE my new BlueStar range! It is exactly what I wanted and the experience at MountainLand Design could not have been better. Thanks!

David

Loved working with them. They were very helpful with custom door hardware we were wanting. Great to work with.

Ben Butler

Mountain Land Design is a quality company with an amazing selection of hardware and a staff that can help you find the perfect details for your project.

Yeiri Song

I just love this place. The staffa are super knowledgeable and very kind. When I send an email asking questions, they are very fast to respond as well. If you need someone to choose right stuff for you, then go visit this place.

James C

Dave was a very knowledgeable and awesome salesman. And the install guys were nice guys! Overall great place!!

Kate Smith

Please advise when you're holding annual Memorial day sale. I'd like to purchase refrigerator and stove asap. Thank you!

Roy Rasband

Great selection and personal service. Had a couple of installation and delivery issues but they were quick to respond.

Brent Lemberg

Great service and selection if you are looking for high end finishings and appliances.

Lynne Harris

Brittney is great! She was so helpful and honest. We even sent our kids there

Blake Cox

I've worked with Keene for years, and I've never received any service that was less than perfect! Amazing company and amazing service!

Don Jones

A great place for plumbing and appliances. Full kitchens and baths to see feel and touch what you want.

Andrea Barros

They knew exactly what I needed, found it among thousands of handles, ordered it and mailed it to me. Could not ask for better service!

Jeana Hutchings

Troy is awesome! Terrific products and customer service. Wouldn't go anywhere else.

DeAnna Glenn

Amazing and beautiful showroom full of everything to make your home unique and special to you!

Eunice Asay

We have always appreciated the selection and knowledgeable staff. That's why we keep coming back!!

Vera Conner

They were very efficient in receiving and processing My order and having it delivered in a timely manor

Ryan Barton

Great products and wonderful sales staff. What more could you ask for?

Bruce Broadhead

From Sales person to delivery, very pleasant experience. Keep it up !

Barton Done

Friendly and easy to work with. They helped us find exactly what we needed.

Linda Itami

You can get all kinds of household and office items here, like refrigerators and stoves to name a couple!

George Wilkerson

Fantastic selection. Great displays. Expensive.

Janice Guymon

Friendly, knowledgeable sales people. Good prices. I would recommend shopping here.

Bryan Midgley

Professional salesman. Easy to work with and on time delivery and install.

Pete Larkin

Easy to order, microwave showed up a week earlier than planned. Thanks

Todd Andelin

Amazing place. Everyone there is very friendly. Good quality stuff.

Arlen Jiacoletti

Great selection, love the faucets!

Giovanni Fiorini

Friendly staff, clean environment, and excellent product.

Aly Blythe

Amazing company with great people and great products!

Liza Julien

Beautiful showroom and attentive sales people.

Lisa Adams

Helpful, knowledgable, friendly. Heather was all of these.

Marissa Jones

Love the people, product, and service at Mountain Land Design.

Mark Lampe

Always very helpful and great products

Lindsey Parker

Great service! Great products!

Stephanie Fagin

Great service and prompt delivery!

Judy Sweeney

Great service, great product, great communication

IRMIS MARIN

The Best

JPF

Toto!!! Dealer

Aaron Blanco

Love it

Julie Johnston

Amazing!

adam anderson

Best service and products around

Wayne R

Beautiful showroom

Jason Herbert

Expensive

Kris Barney

Great selection

Mitchell Ogden

Knowledgeable and professional

M PHILIP PECORARO

BEST PLACE EVER

Scott J

Great place

Karyn Marks

Gabriela Orona

John Elkins

Matt Roberts (Gerbouski)

Amanda Brody

Taylor Brody

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