Reviews of Standard TV and Appliance. (Appliance Store) in Portland (Oregon).

Standard TV and Appliance

958 Reviews

309 Comments

Appliance store

Appliance store

5240 SE 82nd Ave, Portland, OR 97266, United States

Description

Information of Standard TV and Appliance, Appliance store in Portland (Oregon)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Standard TV and Appliance

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Reviews of Standard TV and Appliance

Emily Winter

Anthony and Demarcus were so helpful. They arrived within a half hour of the time window they gave me. Nothing I. My house was damaged or disturbed and they were quick and showed me everything on my new oven and tested it out before they left. I really appreciate their excellent customer service. Thank you!

Kate Hoots

Stellar customer support from salesperson Elizabeth W, who went out of her way to see our order through (long delayed by supply chain issues). She made an effort to stay in touch and thrilled us with final delivery 2+ weeks ahead of schedule. Delivery people were very pleasant to work with too and definitely went the extra mile to see our appliances safely inside the house. Very satisfied with Standard overall and would shop there again except I just bought the perfect appliances and will love them forever :)

Cindy Marchese

Ordered a 33 inch GE refrigerator earlier this year....long wait due to supply issue. Jimmy kept me in the loop... finally delivered by Anthony and Alex! Great job setting it up. Love it!! 4 stars just because of the wait...which was unavoidable due to the model.

Erick Schlosser

Dennis (82nd Ave store) was a great salesperson helping us pick out a new washer and dryer, as well as freezer for our new home. He answered all our questions, making sure what we wanted was in stock (since the new home did not have washer dryer, we needed those right away), and confirming we were still in delivery range. Our delivery drivers, Bubba and Demarcus were professional and friendly. Hooked up everything for us and made sure everything was working before they left. Repeat customer of Standard TV & Appliance and will continue to shop them first for all my appliance needs.

Cheryl Rufer

Purchased a new refrigerator. The sale was seamless and professional. Thank you, Justin. They had just what we wanted and were able to deliver within just a few days. The delivery team were amazing. We had two fridges to haul off and the new one to be installed. There were some glitches on our end due to a previous delivery that went poorly (different company). Mike and Alex were kind and very professional. Excellent experience all the way around.

Michelle Moran

I bought from Standard TV and Appliance 11 years ago when the house we bought came with no appliances. Although we worked with a different representative (Gary Vale), the representative who helped us 11 years ago is still there (Matt Frye). This says A LOT about the type of company Standard TV and Appliance is if they are retaining their employees for such long periods of time. The representative we worked with this time has been there for even longer. We contacted Standard TV and Appliance because our dishwasher we purchased from them in 2011 finally died. I would say we got our money's worth because dishwasher technology today is a lifespan of up to 10 years, except for one brand on the market (Miele) that lasts up to 20 years, but getting repair assistance is challenging. I have been doing my research and we had Bosch 15 or so years ago and it never disappointed. Matt was fantastic 11 years ago, due to the excellent customer service and knowledge he provided us, which made us want to come back again to replace an appliance. Gary, who helped us this time also provided the same excellent customer service and knowledge we experienced the first time we purchased appliances. The company and the employees appear to be genuinely honest and content in their employment. They do not behave like pushy salesman and they provide you the best knowledge they are aware of so you as the consumer can make a well and informed decision with no pressure to buy at that very moment. They definitely don't try to update you unless you are looking for that. I'm glad we decided to come back because it was another pleasant experience. Please recognize these employees, who initially provided a pleasant new customer experience thereby resulting in returning customers 11 years later with the same consistent pleasant experience. Thank you Gary and Matt.

XJ Wang

After waiting for two months, our order of Hestan cooktop, downdraft and blower are finally here; unfortunately, the box has a hole, I hope nothing is damaged inside. Delivery duo: Bubba and Demarcus are very friendly and patient. Standard appliance is our go to place for appliances, our sales guy Bob Alexander is also knowledgeable and friendly. Highly recommended.

Sarah N

New refrigerator was delivered today and it looks amazing. They arrived exactly when they said they would. Bubba and Demarcus were very professional and friendly. They took my old refrigerator out and then brought in the new one in less than 10 minutes. I was amazed! They were very careful as they went along. They made sure it was positioned properly and evened out a slight wobble of the legs. They asked me to look everything over and to let them know if I had any questions or concerns. Bubba and Demarcus were exceptional and I would give them 10 stars if I could. Thanks guys!!

Anita Fisher

Rich and Antonio did an outstanding job of installing our new refrigerator! They were professional and efficient. They took the time to adjust the fridge to fit our needs and teach us how to use it. Cannot recommend them enough! Best we’ve ever had!

Jerome Klima

I had a problem with a refrigerator and one of my rental units and Cody and Chris over at standard appliance were able to get me same-day delivery on a refrigerator at a huge savings compared to what I would’ve paid at Lowe’s or Home Depot for the same unit. These guys are fantastic. They save me a bunch of money and got me delivery faster than anybody else could. A definite five star rating

Paige Dinsmore

From the moment I entered an online inquiry from out of state, I have received prompt, courteous and efficient communications, solutions and order set up from Cody Jones of Standard TV and Appliance. Cody continually went the extra mile looking for appliances that fit my specifications, and kept an updated dialog with me. Cody promptly processed our order and set up delivery of our new appliances to our new home. The entire experience and the quality of our appliances has been 100% excellent. We have purchased from Standard before and will definitely do so again in the future. Absolutely recommend.

Shannon Lunders

We had a new gas stove delivered and installed today by Darrell and Manny. They we great! Did an excellent job and were very careful not to damage floors and walls removing the old stove and installing the new one. I would highly recommend Standard TV and Appliance.

Thomas M

I found the sales department incredibly helpful (Linda Kim) she gave me multiple options and offered great suggestions. I feel she went Above and beyond to help me track down the specific product witch was discontinued by the way and she was still able get it ordered for me. Gave me links pictures her personal line made me feel like I was her only customer. Very happy how seamless my experience was. Thanks Linda greatly appreciated!!!

Jeffery Schnepp

Bought new freezer and was to be delivered in 2 weeks. Today after being hung up on 2 and left voice messages and then calling main number that I may have it it 5 or 6 weeks. Nathan said they had over 100 in warehouse and no problem getting it. Now they are hoping no back order issue. I paid in full the day I bought, they got my money and srew you now. What a sham place. Used to be good place to shop but that has changed. The sale stuff have no idea if they can even get product out long give truthful delivery times. Buyer beware. Update, after getting red face a couple times I now have the new freezer. And much happier with the company and salesmen.

Sharon Coates

Cody was so helpful. Space for a laundry set in my rental is limited in width and height. When he checked the specs on the set I called him about, he discovered that I had overlooked a detail about the dryer voltage: 110V. The space was already wired for 240V, and I wanted to use it. So he found a different set, better quality, that met the space conditions and all the other requirements I had. I'm mechanical- and electrical-impaired, so he patiently explained the details and sent photos to ensure I understood. Work with him, if you can.

Suzanne Boyd

Alvin Hayek with Standard Appliance in Portland was one of the best salesmen I've encountered. He helped me tremendously through the entire purchase and install of a new range. I live just far enough from Portland store I didn't want to drive in, but he helped anyway - all by phone, text, email and online. He sent photos and models that matched my interests, and I was able to look at a store close to me and then call him up and order the range. Great Job ALVIN!! thanks for your help - Suzanne

Kristina Barnett

Darrell and Manny did a great job installing our new stove this morning. The delivery was at the time stated, and the guys were very professional and organized with their installation process. Our counter gap was a little bit narrow and they did a good job explaining everything and letting us know what the risks were.

Patricia Chilton

Buy Local! Purchased a microwave in stock from the Beaverton store 3 months ago. Today, Alvin, the Online Sales Specialist, was AMAZING in finding options in stock for our new washer/dryer set that had size restrictions (4 other retailers had nothing available.) He also checked their outlet store! We'll stick with Standard for their quality selection, incredible service, and reasonable prices!

valerie Renteria

I contacted the Standard store on 82nd because Best Buy delayed my scheduled delivery of 11/4 for my Range, and the next available delivery was not until January 2023. I completed the purchase with this store by text message. Was easy, convenient and I'll have my range for holiday cooking.

Pat Sturges

I ordered the riser drawers for my washer and dryer. My delivery team was Zach and Manny. They did excellent work, especially for having to work in a tight area. They were very knowledgeable, efficient and polite.

Molly Simoni

Great experience with our fridge delivery today with Anthony J and Armando! Hope to have them again for the rest of our appliances delivery once they arrive. Keep up the good work! - Molly & the other Armando

Jody Hill

Cody was awesome in helping me pick out new kitchen appliances. He was patient while I checked out each one and guided me to making great choices for my needs. I will go back if/when I need anything else.

Hal Logan

Standard has great customer service! I texted Alexia and had all my questions answered immediately and was able to make my purchase and schedule delivery within a few minutes. I have purchased beds, a dishwasher and other appliances at Standard. Shop local!!!

Michele Holdsworth

I was looking to get a professional opinion on measurements for a 30-inch slide in stove embedded in a one slab quartz countertop. Alexia King was very responsive and was able to set up an appointment with her installers to come out and look at the problem and advise from there. Excellent customer service.

Anne Kelly Feeney

Standard Appliance was very helpful and professional in all dealings regarding my stovetop downward draft pop up fan. Keven Mallen, our salesman, was efficient and friendly, kept records of our estimates, and the installation went smoothly even when the guys had unexpected conditions that required quick adjustments.

Shon Lochrie

Paid to have washer hooked up wasn’t done they said old washer had water in it so left it in our front yard and said they would be back next day to pick up. Never returned called them said NO order was put in they will be here in a week to pick up. Left scratch and dent on bottom of new washer. 1,000 dollars might not mean much to them but it’s a lot for seniors on SSD.. Disappointed with Standard TV and appliance 😢

nessa m

Anthony and Armando were one of the best delivery people I've had. Currently doing a remodel and have had a lot of deliveries. Friendly, clean, efficient. Would use them any time.

0 0

Thank You Joe Zuko... After 6 hours and going to 5 Big Box Stores looking for a Dryer (really I'm not exaggerating) I walked into Standard TV and Appliance, Joe told me what dryers they had in, stock and prices I bought one and was back out the door in 14 minutes, yes really, 14 minutes, and i paid i think 100.00 less then any other store i had been to. They also had a huge range of dryers and dryers IN STOCK, yes right their in the store ready to buy, no other store i went to had anything in stock wait their more they also had the really nice Heavy Duty SpeedQueen's and Heavy Duty Maytags IN STOCK, at a really good price. I ended up buying a less expensive model becouse I'm Poor, BUT it was nice to have the option. I'm serious 14 minutes...

Jerry Koolhaas

Salesman was very responsive getting back to me. Courteous to work with. Helpful with dealing with my issues and getting me the best deal he could. I was VERY happy with this transaction!!

Ann Been

I had an extremely helpful experience using the online chat help. Thank you Alvin! I found exactly what I wanted, and did my purchase from the comfort of my home! Very easy, very safe, very fast!

Sam Bartels

Andrey R & Anthony J were very thorough and professional. Very helpful in explaining some of the need to know features of our new range. Will be using Standard for appliance purchases in the future.

Kim G

On the 2nd attempt at installing my new washer dryer stack, they sent tye A-team. Nyiven & Andrew were exceptional! Professional, knowledgeable, efficient and 100% customer oriented they got the job done without any issues. The space for the unit is super tight and ut took some maneuvering but they managed it with ease. They removed and carted away the old, took the boxes and Styrofoam from the new, and left the house without a trace. I'm very grateful for their exceptions service.

paula conway

The delivery time window was between 1:00 and 4:00. They arrived at 1:00. Anthony and Antonio were tidy, mindful, strong, quick and kind. Very nice experience.

Erik Wright

Easy transaction, Chris was a very knowledgeable salesperson. Little issues, probably mostly my misunderstanding. Would absolutely use them again vs the folks at home depot.

Joshua "ER" Alindao

Bil has been a great help to our business. He helped us couple of times already and continuously helping us. He deserve a raise.

Mike Stephens

Darrell and Manny installed an Electrolux dual fuel range for me today and I was very impressed with their knowledge, professionalism and courtesy.

Laurie Crandall-Bass

I needed all new appliances for my Kitchen. I got comprehensive advice, wonderful service, and a perfect quality/price point working with Elizabeth Whelan. She listened, understood what I was looking for, and came up with the perfect solution. Process was easy and efficient. Thank you Elizabeth and Standard.

michael m

Fantastic delivery service! I live in a converted 1909 home, and they didn't build it with an over-sized range in mind. But the 'A' team of Anthony and Armando, maneuvered around those narrow corners like it was nothing. You guys make it look so easy, can't wait till my refrigerator stops working 😂

John Bowden

Our old refrigerator died suddenly and could not be repaired, turns out LG fridges from several years ago had a compressor fatal flaw. Cory in Internet sales at Standard Appliance was able to find us an excellent replacement in stock at a competitive price for delivery the next day. There was also one on the showroom floor in the Beaverton store for us to go take a look at. The Standard Appliance delivery guys Daemon and Salomon were extremely careful and exceeded all our expectations in terms of white glove delivery and setup of the fridge. Standard also has an excellent webpage that gives you updates on when the delivery is expected. Ours arrived right on time. All in all it was a very positive experience.

Sister Bragdon

Another great experience with Standard Appliance. Tyler and Milton delivered my new washing machine today and they were prompt, professional, efficient and personable. They really worked well together as a team and I couldn’t be more pleased. Highly recommend!

Shelley Bowers

Shopping experience was great, my salesperson Jimmy was very informative and not pushy. Good selection of products. Delivery/set up team was good. I did have issue with service department handling warranty replacement, but with Jimmy's and Electrolux support assistance we got faulty dryer replaced.

Suzanne Lapidus

I bought kitchen appliances for a remodel. The supply chain issues are a challenge right now. Our salesperson, Kevin, worked with us to find appliances that were available quickly. When the oven went on indefinite back order, he found an upgrade and was able to work a deal to make it affordable. We are about to install the appliances in our beautiful new kitchen. My partner has purchased many appliances from Standard before. You can’t get this kind of service from the chain stores. Buy local, buy quality!

Ronald Chelsky

Anthony J and Armando delivered our refrigerator. We have a difficult driveway to maneuver but they did it like champs. They were very careful and professional. There was a minor problem with the fridge from the manufacturer but it was quickly remedied. They are a great team.

Karen Normandin

First review I have ever posted...had a dishwasher delivered this morning. Anthony J and Armondo did a fantastic job. Awesome customer service, on time and zero issues. Not sure about the product yet, but things are off to a great start based on their great work.

Ingrid Doll

Zack and Manny were awesome, they were careful and explained everything about our new refrigerator. The whole experience was super smooth and it was amazing to get our refrigerator the same day especially since the old one died and was full of food.

Jonathan Gooden

Cody Jones made the process of ordering a new freezer for our food truck absolutely effortless. Knowledgeable, insightful and all done from 200 miles away. Props to Standard for having the infrastructure available to their employees so they can perform at such a high standard.

Heather H

It was nice to go into a store and have someone welcome you in and ask if they could help you. I think we are all tired of the big box stores and the roaming aisles in search of someone to help you. Good luck (once you find someone) that they are actually knowledgeable to answer questions about what you are looking for. We worked with Philip DeSemple who offered great customer service. He was patient as we asked a lot of questions and answered them all to our satisfaction. He actually took the time to ask us questions to find out how we use our appliances and the things that were most important to us. He showed us several options and comparisons so we could better understand what we were paying for and made it easier to make that buying decision. I did not feel pressured to make on demand decision and we actually left with a quote of several of the options we were thinking on. In the end he actually saved us money based on taking that time to show us the different features of several appliances. We were pretty set on buying a double oven based on really wanting two cooking temp options (our only drawback to a double oven was not liking how low the bottom oven sits to the ground). After mentioning convection microwaves and all they can do it sent us down another path. We actually decided to go with the convection over the range microwave and single oven. Which cost less then the double oven we were looking at. We feel like we found an even better option for our needs with out any compromise. Philip was responsive and kind about multiple quote changes until we finally got it down to just what we wanted. Standards prices are on point or sometimes even a few bucks cheaper than the big box stores but better yet you get the added benefit of working with actual knowledgeable people (NO aisle scavenger hunts to find an associate that may or may not be able to answer your questions). A company that still seems to know what actual customer service is

alyssa starelli

Was able to order via text which was fantastic and surprising! They price matched too. Delivery was scheduled for less than 48 hours from purchase! Delivery guys Tyler and Marcus were really friendly and considerate of my walls/decor. They took my door off the hinges, pulled my old fridge out, set it in my garage and installed my new fridge perfectly, and made sure I was happy. They even hauled off the packaging which is not the case with AJ Madison delivery. I am really pleased and everyone involved deserves kudos from the management! You are what makes the experience! Buy local!

James Kern

We ordered new refrigerator on Friday and took delivery 8AM Saturday with Anthony + Pedro who were so nice and efficient and had it all done with perfection in less than an hour . Great experience with Dave Gander on the showroom floor and then delivery was superb with those 2 strong guys.

Patrick McAllister

Excellent service and installation of our new Electrolux washer and dryer. Anthony J and Armando were very professional and courteous.

Diane Richards

My refrigerator was delivered in a timely fashion and the two young men Milton and Eugene were efficient, polite, and respectful. They did a great job!

No

Lots of options and it was nice to compare side by side. We went in looking for a fridge, dishwasher, and washer dryer. Ended up we purchased a fridge that took 3 weeks to get delivered even tho it was on the shop floor. There was a missing part and it boiled down to miss communication but nonetheless took 3 weeks and was very frustrating. They ended up gluing the part on and it broke a few months later. Doesn’t impact use of the fridge so I don’t really care but it wasn’t repaired correctly otherwise it wouldn’t have broken. We would have purchase more items but they wouldn’t match Home Depot prices so we went elsewhere. I like supporting local businesses but I can’t afford to pay $200 more on a dishwasher.

Kim Steeber

So easy to work with Matt and Linda at Standard (82nd)! Friendly and fast and the check out process is the best! Just purchased a new dishwasher and the process took less than 5 minutes! Linda is the best! Thank you!

Michael Wilsey

Darrell and Manny did a great job delivering and installing our new microwave. They were here when they said they would be, and we're done in a timely manner. Highly recommend.

Kelly Pipoly

Gary was very responsive to my order and even helped me correct a couple of items that were ordered incorrectly and add installation. I really appreciate the attention to detail and great customer service.

Angie Kenaston

Needed a new fridge and the process to order over the phone was so fast. Great customer service and reasonable prices. Thank you!

Garrett Smith

With the limited inventory due to covid etc, Jorge was great. Very helpful with our immediate needs and inventory was available same day! Thank you Standard TV & Appliance

Peter Schneebeli

Our dishwasher died, it was annoying. It was the middle of the day, I was in meetings, and I didn’t want to make the rounds at the big box stores. I also have been trying to shop local where I can. I looked at Standard TVs prices and was super happy to see they were priced right in line with the big box stores. I then saw this little chat feature and thought let’s try it. This was quite literally the easiest appliance purchase of my life. I sent a few text messages, Gary was fantastic, there was zero pressure, and viola I had purchased a new dishwasher. They even had the dishwasher in stock ready for pickup… seriously blown away at the ease of the transaction, the fact that they took our broken one, and had the appliance in stock. We will be back!

Susan Van Winkle

I sent a text message asking if the refrigerator I wanted was available. I received a reply promptly. From then on it was smooth sailing. The Rep from Standard Appliance responded to all of my texts. The delivery people were efficient, careful, friendly and polite. Best experience with Standard I have ever had. I have purchased 2 fridges, 3 stoves and a dishwasher here over the past 55 years. Thank you

Olivia Franco

Wish I could give more stars. Ordered a washer/dryer set from Best Buy (should be called Worst Buy) two weeks later day of install they cancel due to driver injury and wouldn’t get me a set for 3 more weeks out. Cancelled and called Cody at Standard TV, he was awesome and got me all set up with an even nicer set, all over the phone in less than 10 minutes. Today is Friday afternoon and expecting my new set Monday! Couldn’t be happier and kicking myself for not calling them first.

Sarah Ko

I had a great experience with my salesman Bill(William). He really was focused on finding what was best for us and not just the sale. We did have trouble with delivery though which is why I marked them down one star. We order was dishwasher, range, and fridge. They were out 5 times for delivery. One driver made up an excuse and left without noticing that we ordered a fridge that couldn't fit through our doors. We have an odd set up, but it had to come up through our garage and not our larger front door. We could have had everything earlier if he had just done some measurements. It was all made right and we got a better fridge for the same price.

Travis Furrer

We've purchased appliances here for many years now, and really love the fact that Standard TV & Appliance has competitive prices, best in-stock selection, and best lead order times in the entire Portland area. Their sales/customer service reps are absolutely excellent: no-nonsense, helpful, knowledgeable, and easy to work with. Delivery and installation is also smooth. Just an all around great experience, consistently on all of our orders so far! This place is a clear winner vs Best Buy, Lowes, etc.

Elizabeth Winslow

Ashley B was extremely helpful, easy going, and knowledgeable. At no time was he rude or short with me. It felt like we were fast friends from the gate! Standard TV & Appliance is a better company because Ashley is a part of their team!

Karolina Bedacht

I worked with Cody today while looking for a dryer. He was responsive, polite, answered all my questions and made the entire transaction easy and fun. I appreciated his help and straight forward answers to my questions. This is my third purchase in the past few years, I keep coming back for the consistency and the professionalism. Thank you!

Doug Harman

I used the text feature to purchase a fridge, washing machine and dishwasher. The process was very easy and I got exceptional customer service from both Chris and Linda. They made the process easy and put a lot of though and care into helping me. They were fast with ideas and thoughts and I can’t say enough about how impressed I was with them and the entire process. I will recommend Standard to friends and family.

Amber Porter

I bought a fridge in April that had a faulty ice maker. After 3 service calls and a conversation with the customer sales manager, I was able to get my fridge replaced. Philip DeSemple took time with me and helped me pick out a new fridge. He was great!!!! He even made a phone call so I could get the new fridge in a couple of days instead of waiting weeks. He also gave me a deal on an extended warranty. It was a great customer service experience and reassured me why I chose to but from Standard TV and Appliance. The delivery people are also great! They work for the company. They delivered the new fridge and took out the old one without nicking my walls or doors. They also set everything up and made sure it was working properly before they left. Morrow was my delivery person. At first I was upset about my new fridge not working, but now I am very happy. I am in love with my new fridge. I would highly recommend buying from Standard TV and Appliance.

Bobby Roberts

Phillip was our salesman whose pleasant and non aggressive approach was a very smoothe process. We are very happy with their selection of appliances their knowledge and professionalism. Also note that I spoke to Phillip over the phone first and when we were walking around looking, a salesman named Joe came to help us and during the conversation I mentioned speaking with a Phillip over the phone and salesman Joe went and got Phillip and passed us back to Phillip. I was very impressed with that and the patience and knowledge displayed by both. You got our business moving forward. Went to buy a washer and dryer but ended up buying a dishwasher and probably coming back in a month or 2 to purchase a new bed and mattress here. Thank you Standard TV & Appliance.

David Reynolds

Purchased appliance over phone, salesperson was easy to contact and professional. Product was in stock, invoice and payment link delivery was fast and secure.

Lisa Chapman

I normally don't do reviews, but when I do, it means customer service finally meant something to me. Not only did Standard get our appliances to us quickly in this terrible time, we had amazing delivery! Bubba and Demarcus were very professional at the not so easy task getting an old fridge out and the new one in. They made sure nothing was damaged, broken or would not fit. Double and triple checking measurements was something I had not seen before. Thanks guys! You made my week. Keep making Standard proud. 😎😊

CZ Patriot

Bubba, Demarcus and Manny just delivered our new Washing Machine! They were on time, very professional, and friendly! They worked great together as a team and had the washer installed and running in about 15 minutes! Thank you, Gentlemen, for your efforts! We very much appreciate your hard work! God bless!

Jane Galluzzo

Gary has been excellent to work with. He provided me with updates along the way. Extremely knowledgeable!

Ronni Najdek

I got my stovetop installed today. Manny & Darrell from Standard were the best!! They explained everything to me and did a great job. Thank you!!

Catherine Hopkins

The advice provided by Jimmy Goepferd was very appreciated and the sales process was tremendously easy. Delivery was on time and handled quickly and with professional ease by Josh Tawney and Stevie McDermid.

Rebecca Cherry

Gary was great; helpful, knowledgeable and didn't try to handle me. While he did upsell he wasn't pushy about it. The only reason Standard got 4 out of 5 was they did not have what I wanted in stock. It had to be ordered.

Brigitte Dimmitt

Great customer service. We have bought all our appliances from Standard

Paula Buck

Kris and Manny did a great job installing our propane dryer and then also took the time to move our dishwasher as best they could so our new propane/electric range wasn't blocking our dishwasher door! They weren't the ones who installed the range, either! They just took the extra time to do this!!

Lisa Homan

Pricing full appliance package for new home construction, received a total of 3 bids on package. I worked with Kevin A, walked in with my list of items worked with him for about an hour on pricing and availability. He stated that they will meet ANY price from competitors. My last bid beat his, and a man of his word, he met their price. Generally when someone says such they find a way around it not Kevin and it was appreciated that he did not try and upsell me in any way! This is far from standard this is above and beyond with customer service. Highly recommend - at least Kevin. :) I greatly appreciate your honesty and time... way to go Standard!

Jill Critchfield

David G. worked with me over several months as I selected appliances for our kitchen remodel. I could have purchased the appliances anywhere, but I would have been lost without David's excellent knowledge and guidance. No pressure or up-selling, just honest guidance on how to find the best product for our needs and budget. David was patient, easy to work with, and delivered on every promise. 6 months later we are thrilled with the selection and I would go back to Standard in a heartbeat with any appliance needs. Thank you so much David G.!

NICK LANDAS

I was looking for a specific LG electric slide-in range on sale but stock ran out. Chris was proactive and took my number letting me know a couple of hours later that a new shipment would be in soon and matched the sale price for me. Great customer service with this purchase.

Joan Caley

Outstanding service, needed a new washer ASAP… Salesman Gary Vale found exactly what I was looking for in stock and to delivered tomorrow!! Hard to believe… I have always counted on. Standard TV & Appliance and this time is no different… ALWAYS excellent customer service! Thank you, Gary!

Christopher Day

Tyler and Marcus were great with getting my new washer and dryer in and taking the old ones out. It wasn't an easy task because they are located in the basement. These two were kind and respectful. They made sure to move everything with care and had everything in place, setup and looking good when they left.

Deanna Oothoudt

Bought a fridge via the online sales option and had a great experience. Communication was very good, scheduling delivery was easy, and the delivery team did an outstanding job working in a quirky older home to make sure everything went smoothly.

Signe Larson

Standard sales person Chris Light was all over this process from the very start and it seems that this well managed outfit has empowered the sales person to oversee the entire deal, installation included. We told Chris we wanted a good quality range/oven in something like stainless steel, not too many bells and whistles and the LG 4611 or 4613 (not sure which it is) is just what we asked for and the whole deal was done in a very timely fashion. I give Chris and and ace installers Darryl and Ben Five Stars straight across. Our next project is to replace a marvelous but "ancient" Whirlpool washing machine we inherited from the former owners of this condo and we will be working with Chris Light and Co. on that as well. Really could not be any happier here.

Charles Gates

Good customer service. Plan ahead and know what you want and you will not need much time finding it. Easy payment options.

Carla Uskoski

We have had good experiences working with Gary V at Standard. We have purchsed several appliances there. Gary knows the the product and has good recommendations. No surprises or gimmicks. Very good customer service. Business how it should be!! Thanks

Victoria Wahlman

My family has used this appliance business for over 60 years for all of our major appliance needs. I ordered a new GE Washer in late June, but had to wait for the delivery until 9/01/2021 due to the pandemic causing supply/component shortages. Linda at Customer Service was more than helpful to provide reassuring answers to all of my questions regarding the choice of machine for my needs as well as providing periodic updates while I waited for the new machine (thankfully, my old one was still working, but tired). The delivery on 9/01 went so smoothly and the crew was above and beyond in professionalism and care as they had to remove my old washer from the basement before installing the new one. They made sure to answer any of my questions and tested the machine before leaving. I was so impressed with all the top quality treatment I received from everyone and will continue to use this business for any future appliance needs. They are truly the best, even during these difficult times.

Gege Rayburn

THANK YOU TO CHRIS LIGHT!!!! He took the time to find the exact model I needed for a washing machine, place the order for me, helped me to problem solve about the pedestal height and completely took care of me! Unfortunately, the soonest he could promise delivery was Oct 22 so I shopped around and found a similar (but lesser) machine at Best Buy that they are delivering on Oct 2. I was sad to have to cancel my order with Chris but he was very gracious about it and even helped me when I tried to find info about a pedestal from Standard. He really is THE BEST! I will go to Standard for my next appliance order, I will track Chris down! This is what doing business is all about - kindness, professionalism and graciousness. Thanks Chris!

scooter a

Cody Jones did a great job helping me out with a new washer. Was very knowledgeable and the best part was didn’t have to leave my house. I think you guys gave me a good price, I’ve used Standard for the past 35 years and would recommend them.

Mackenzie Stewart

This was our first time shopping at Standard TV and Appliance. Justin was incredibly helpful, professional and nice. We had an issue with the unit we bought, came back the same day, and Justin was on his break. Kevin jumped right in to help us until Justin came back. These two definitely restored my faith in customer service, which many businesses seem to lack. We'll definitely be back. Thank you Justin and Kevin!

Gregg Bieber

Received excellent service from Cody in online sales. He efficiently located the appliance I wanted. The entire transaction was quick & easy. I would've been able to pick up product the same day if I'd been ready. Still able to get it within 24 hrs of sale.

Colleen Lile

Anthony J and Alex W did a wonderful job with delivery and installation. Very knowledgeable and careful

keren thevae

Had a wonderful experience with Stevie and Josh today. They came and installed the new stove and took.out the old one away. ABSOLUTELY wonderful wonderful guys and very helpful and informative.

David Levine

Cody was awesome from the very first contact on the phone to concluding the sale. His knowledge of the products made the purchase that much more easy. And finally the breadth of products that Standard Appliances offered was amazing. Thank you 🙏 …

Jennifer Caslavka

Darrel and Manny were professional and kind. They worked quickly and efficiently and left the work area clean. I appreciated how thoroughly and thoughtfully they explained things.

H. R. (heather)

Could not be easier: our 13 year old dryer quit (not entirely unexpectedly) and thus began the frantic search for a quick replacement. So many appliances have long lead times and we needed something ASAP. In addition, we had constraints on what would work in the space. The Standard TV and Appliance website was easy to maneuver despite the wide selection. The best part was being able to chat by way of text with a sales rep who was familiar with the products. I was able to get my questions answered, select the best option and complete the transaction in about 30 minutes. Meanwhile a competitor has yet to return my call from hours ago.... Thank you Standard TV and Appliance!

Brady Sullivan

Michael and Alexander did an excellent job delivering and installing my washer and dryer.

Dennis Burkholder

When my refrigerator died, I needed to get a. replacement fast. I called 2 of the major boxstores after reviewing their websites. Neither had stock available for same day deliver OR pickup. One of them had a sale model available for deliver April 29! I called Standard and got connected by chat with Linda in Sales. She found what I needed at a great price, warranty included, and got it delivered to me by noon. Excellent service start to finish! The delivery men were prompt and courteous, including taking away my old appliance. A new dishwasher is next and I won't bother with the box stores. Standard knows how to solve problems! I

Kathy Wiltshire

Anthony and Demarcus delivered our refrigerator and were very friendly and professional. Great experience!

Ashley T

Standard TV and Appliance is a God Tier company! We needed to buy a refrigerator and get it delivered quickly. We live out in the sticks with a long, narrow and steep driveway. Before I went to Standard TV and Appliance, I bought a Samsung refrigerator from Best Buy, the delivery company could not complete the delivery because of the drive way. So I talked to Lowe’s and bought the same refrigerator, and two days later they too could not deliver it. Neither company attempted the driveway, or took my suggestion use a smaller truck. So as at last I contacted Standard TV and Appliance and explained the situation and sent pictures of the driveway and told them about using a smaller truck. The actually rented a smaller truck just to deliver this to us. That’s pretty exceptional in my opinion. When they arrived, they were incredibly professional and easy to work with. They wore masks the whole time, were friendly and explained everything clearly. The refrigerator was completely set up, including the water line, before they left and it’s perfect. On top of all that, one of my favorite parts about this transaction was how easy it is to contact and talk the staff there. I can use text messages for the whole transaction and even make the purchase via text. This was such an above and beyond experience, I can not imagine going anywhere else ever again. 10/10 Highly recommend Chris Light and the entire Standard TV and Appliance team for their commitment to excellence. They actually do deliver!

Mollie Dragicevic

Dane was great to work with. Friendly, easy going and knowledgeable. Was able to get us the best price on our appliance and even price matched. Would recommend shopping at Standard for your appliance needs!

Paula Koenig

Worked with a great salesman named Chris. He was able to process everything from buying to delivery, plus saved me money with discounts on the prices and service contracts. All online. Convenient and painless.

James Wang

Excellent Customer Service! I went to this Standard Tv and Appliance location based on some recommendations and Irina Rodina is a great Rep! She helped us stay within our budgets for our granny unit build and informed of pros/cons for each of our choices. Inventory for the appliances that we wanted were also on order at the time, and she kept us in the loop all way until it was all delivered! I would definitely do business with Irina at Standard TV and Appliance again

Sarah McFerran

Charlie and Richard delivered and installed our new office fridge quickly and efficiently. They were both professional and helpful and my positive experience will influence my appliance purchases in the future. Everyone at Standard has been an absolute gem to work with--they made it easy to find exactly the product I needed while staying in budget. 5 stars all around!

PSI Office

Excellent Customer Service by Luke and Jeff. They were professional, polite, efficient and friendly during the transfer of my old appliances to my new ones from Standard. They educated me on how to clean the new appliances and answered any questions I had. I would recommend Standard to anyone looking for a new appliance.

Lizzy Joseph

Richard & Charlie delivered our new refrigerator yesterday. They worked hard, I felt safe and like they could be trusted in my home, and best of all they were very kind to my son! All around friendly, good natured & hard working guys. I’d be happy to have them back on my next delivery🙂

Jon Lamperth

I worked with Cody and it was a great experience. He helped answer all my questions and made sure that my new refrigerator would be a perfect replacement. 5 Stars!

Julie Peyton

A real Human Being answered the phone quickly (no phone tree - no "press 1 for..." stuff). Cody was helpful, precise, clear, and competent. Within about a minute I ordered the fridge I wanted. Within 5 minutes I had the email confirmations and paid the bill. Delivery (which, as we all know in this time, is tricky) arranged in just a couple days. I have NEVER had better customer service.

Isa Dean

I used to love this place for selection and customer service. Today sales people seemed glued to their seat. Also didn't show concern for issues I'm having with appliances I bought. There was a used tampon I had to side step to get from my car to the door.

Ben Carroll

I've bought four items from Standard on four occasions: a refrigerator, a microwave, a laundry drier, and a laundry washer. In all cases, the sales and delivery/set-up were exemplary. The oldest of the items--the fridge--is 16 years old and going strong, and when I buy a new one, I'm almost certainly going to buy through standard. One thing I want to add in is that I've moved out to a rural area, and their delivery service has remained outstanding. They worked with my scheduling particularities, and the people who did the deliveries of the last two items were awesome in the face of a challenging installation. Not only is my house down a long dirt road, but it's on a slope, so getting down to the laundry room means going down a bunch of stairs. The delivery guys did it with a smile in no time flat, did a great job, and did it all with masks on for everyone's COVID protection. Such a great job that I'd like to call them out by name! On the last round, for the washer, it was Kyle and Bryce, and one of them had been on the two-man team for the drier as well. I think it was Kyle, but I'm not 100% sure, since I just have the names, and I don't know who came with him on his first visit, but that guy was great, too. Last, but not least, I want to call out their manager for being adjustable: remember that dirt road? When I got the confirmation that the item was going to be on its way, I checked to verify what size truck it was going to be on, because anything over 20 feet was going to be difficult to maneuver, and it turned out that it was supposed to be on a 30 foot truck. Their shorter truck was out for repairs, but the manager--whose name I don't recall--understood that having to wait another week for a delivery of such an essential item wasn't going to work (driving 15 miles each way to hang out in a laundromat during a pandemic), and was able to get a rental together in order to deliver in a way that was on-time, as expected, without destroying my dirt road. Great job, Standard! Looking forward to working with you again!

Diane Bonds

Shopped and ordered all online! The person who was helping (Linda) was quick, courteous and was pleasant when I said I wanted to do more comparison shopping. It was a pleasure to work with her. Ended up buying from Standard TV and Appliance. Better service than I received at a big box store. I have a smile on my face after shopping!

Ben Johnson

When in with a $200 credit and a broken washing machine told the salesperson that we needed to keep it around that price and he made sure to point out every location that had discounted machines for us to look at. He was very friendly super helpful and did not make us feel like we were trashy waste of time people like the previous sales rep did when my wife went in there with $1,000 credit to get a new dryer. The loading crew was also very friendly and helpful did not assume that we were completely in the know-how and offered to help.

David Jin

One of the best experiences ever. Super easy, great prices, and amazing staff. Linda was able to provide details and options for all of our needs in timely manner. Highly recommended. Thank you Standard TV and Appliance!!

SC Morgan

Great customer service! I reached out after hours when my refrigerator died. Linda answered via text message and communicated availability of a refrigerator that would fit my space. Unlike others—Big Box Stores—they had appliances in stock and even moved my installation date up by a week. I used them 35 years ago when I remodeled a kitchen in Portland; I was happy with them then, happy again today.

Cheryl Bela

Salesman Cody helped me find last stove in stock locally, what I wanted but slightly different model, rather than a wait till January, as we site suggested. Old stove was dying , so I was very happy to get his help!

Rosanna Sweeney

We had an amazing experience with Justin today. Needed to buy a dishwasher and he took his time with us explaining different brands and features. Felt like a friend vs. a jaded pushy salesman. Would 100% recommend Justin to friends and family.

Dawn Brown

During Covid we needed a new dishwasher. We had done our research and found Standard Appliance to be cheaper than Lowe’s or Hone Depot. The store has a text to chat feature on line which I used and Mr Rodin helped me get it ordered in a matter of 5 minutes with a secure check out and receipt. Perfect and TOTALLY non contact!

Vanessa Moon

We had a new refrigerator delivered, and had OUTSTANDING SERVICE BY BUBBA AND DEMARAUS they went above and beyond for my husband and i upon delivery they were very professional, cautious, they were great at communicating the time of delivery as well!!!

Tricia Sylvester-Koss

I was so happy that Gary Vale was able to get me the fridge I was looking for and price matched the HD prices. It truly was a easy, painless experience. Thank you Standard Appliance!!

Colin Sailor

I had the best experience! Cody took such good care of me. He was patient and explained everything so well. I feel like I got a great deal and Cody is now my go to guy for appliances! So happy with my new fridge 😄 …

Eric Furlong

Great spot to shop for items for your dream kitchen. Giant selection of all of the brands you want. They also have a scratch and dent section as well as a few used appliances, if ya just need a quick replacement refrigerator at a good price.

Paul Gross

Andrew arrived a few minutes early, was very thorough. He fixed the noise in our dryer and made sure I was satisfied with the results before he finished up. The company as a whole were easy to work with and I would definitely not hesitate to call them for service.

Dan James

My salesman Gary V. was just terrific to work with. Knowledgeable, creative, quick-to-respond and no pressure. I will seek him out again for our next big purchase. The price we paid for our new Miele dishwasher was competitive, and it was available for immediate pickup although delivery was also an option. Thank you.

S O

Standard TV and Appliance gained a customer in me. I contacted Whirlpool about an issue with my electric range that is under warranty and they told me they would have Standard TV and Appliance do the service for me and that they’d call me within a few days. Standard called me within an hour to set up the service and Andrew, the gentleman who would do our service, followed up with a phone call to discuss the problem we were having. A part had to be ordered, which arrived within a week, and then he was able to come out to fix our range (still within one week of our initial call to Whirlpool). He was polite and efficient, even taking the time to show me what went wrong with the original part. Thank you Andrew and Standard TV and Appliance for being so easy to work with.

Zoe Rain

We got a new washer and dryer because our 30+ year old washer finally died on us. Dane was super helpful and made the process really easy. He was also very attentive and able to get the washer delivered and installed the next day by diligently checking for any delivery cancellations. Our family really appreciates his hard work and professionalism!

jorge villalobos

Good costumer services and the delivery team Anthony & Armando very friendly and good costumer services that they provided on the fridge

Gary Munsey

Darrell and Manny were prompt, knowledgeable, courteous and skillful when installing our new range. Thank you!

Ianthe Mugglestone

This place is like the Cadillac of appliance stores. My partner and I were in the market for a new washer and dryer. We'd just stopped at Best Buy comparison shopping, and the difference was like night and day. Our Standard TV sales associate Mark was incredibly knowledgeable, and just the right mixture of helpful and hands-off, so we could look around without feeling pressured. Our purchase came out hundreds of dollars less than comparable units at the big box stores, with delivery and installation all inclusive in the price. We couldn't be happier with our experience at Standard TV & Appliance!

Elizabeth Ruther

My fridge was less expensive than what the box stores were offering and Cody chatted w me on delivery options, installation, and made the best out of a tough situation (shortages, delays etc). Text invoicing made the purchase super fast. Easy peasy!! Thx!

Corey Branstrom

I have purchased: 2 washers, 2 dryers, 2 dishwashers and a refrigerator from Standard. They cut me a killer deal every time, especially pairing scratch and dent items with undamaged. I have paid less than the big stores on every single one. Installation has been smooth and timely each time.

Ben Clark

We have now purchased three items here on separate occasions, each with different delivery methods. Refrigerator was dropped off. Great. Washing machine I picked up at the distribution center down the block. Great. Dishwasher they installed. Great. In fact, they were flexible and helpful. I'll continue to be their patron and recommend the same.

Sara Fusselman

Justin and Adan installed our new washer and dryer. They did a great job!

wefishin 2

Alex T and Pedro did an awesome job setting up my new refrigerator. Very very professional...job well done. I'm empress with the care they took and the time to explain everything. Hope they deliver my next new appliance. C. S

Jack Jagla

My refrigerator stopped working so called Standard TV & Appliance to diagnose it. After initially getting diagnosed as a compressor failure, their tech Constantine came and found a blockage in a drain pipe in the back of the fridge unit. He showed me every step along the way as he fixed the blockage and the fridge immediately started working again once he got it unclogged. It's been about a month and it's been running great ever since. Thanks to him, I saved over $400! Great service, thanks Constantine!

Joe Kappes

I bought a 4 piece kitchen set from Standard last month. Every interaction with them has been positive. I had a great, low pressure sales experience with the knowledgeable Kevin Ando, had two sets of warm and professional delivery crews, and a very easy call to price adjust some of the items a few weeks after the purchase. I would highly recommend giving them a try.

Jerry Walker

Chris took control of my order and payment, walked me through the processes, looking forward to getting our new cooktop!

Habitat Design PDX

Installers Darrell and Manny were fantastic! Efficient and positive, and when there were adjustments needed they were great problem solvers!

Elizabeth Wilson

The sales people are really helpful. They will price match anyone except Costco... and a little hint. You can usually get a better price than the ticket price if you pay CASH.... they'll usually even talk down if you can do 90 days same as Cash. ALWAYS TRY... The worst they can say is no... the best... you get a lower price. 😁 …

Janet Braman

We experienced great service from our assigned technician Mike Foster. He diagnosed the issue with our dryer right away, ordered the right parts and fixed it quickly when he came back to install the parts. Plus he was friendly and nice--what more could you want? Thank you Mike Foster for getting our dryer up and running again!

Angie K

Exceptional customer service. I was able to easily purchase and set up delivery within just a few minutes. Eric and Chris delivered my fridge and oven with such great care and made sure everything was set up and working well. Highly recommend!

Glen Wooden

Had one half of a fridge/freezer pair die. Was concerned that I would need to replace both. Called and spoke with Chris, he was incredibly helpful in finding a matching replacement unit, which they had in stock! Great service and very helpful. Price was better than expected, so I ordered it on the spot!

Jennifer Stopper

Needed my dryer repaired. Mike Foster was our repair technician. He was knowledgeable and courteous. When I called to schedule, I had a next day appointment. Parts had to be ordered and it took a little longer than I would have liked for them to arrive. When Mike returned for the install, he was thorough and efficient. Had my dryer back on line in less than an hour! Thank you Mike!

Dee Ross

We have purchased multiple appliances at Standard TV & Appliance over the years and have always been compelled to return when we need to make another purchase. Not only do they have the biggest selection, but their sales and service staff are very helpful and willing to provide all the information needed. Our recent purchase of a refrigerator and dishwasher proved their willingness to offer competitive pricing. Highly recommended.

James Lee

Vadim was so helpful tonight during our online chat on Standard’s website. My wife and I just bought a washer, dryer, and fridge from Standard off 82nd and our new house has a dud dishwasher....Vadim helped me via text pick out the best option we could afford and had a good manufacturer rebate! The entire staff at the 82nd location has been immensely helpful and provided the best customer service! Very accommodating! Way better than dealing with a big box retailer for appliances, esp. when you are making your “first big purchases” on a first time home!!!

Viki Gillespie

Needed work on a 5 year old KitchenAid dishwasher. We scheduled the work order on line, received a prompt reply of when we would be contacted. Phil (the service guy) showed up exactly when he said he would, gave me an honest evaluation (the cost options of fixing versus buying new), and was very professional and helpful. This is not the first time I have dealt with Standard, and I will certainly continue to do business with them.

Robert Hoffman

Great assistance with our new downdraft stove from Cody Jones!

Sandy Wilkins

I looked online found what I wanted, was able to call and spoke with Gary Vale the sales specialist. We went over dimensions and cost, it was that simple! Now that’s the way to shop for appliances 😊 …

Frank Ray

We have purchased all of our major appliances from Standard since we moved into our home in 1994. We love Standard for their great selection, good prices and outstanding service after the sale. Our Service Technician Steve Johnson has done a great job performing warranty service to our refrigerator, washer and dryer. He gave us a lot of great tips for avoiding maintenance issues in the future. Thank you Steve Johnson and Standard TV and Appliance.!

Cantor Ida Rae Cahana

Zach and Manny installed our new whirlpool refrigerator and they were extremely careful, effective, pleasant to work with-thanks, guys!

Eric Eggers

I had a refrigerator fail on a Thursday and needed a replacement in Hood River Valley. There isn't much available stock anywhere, especially HR Valley. Standard helped me find a solid replacement, that they had in stock. I had the replacement delivered the following Tuesday and old unit hauled away. I can't stress enough, if you need an appliance, go with someone who has it IN STOCK. I've done the "we've got it" story with major national retailers, pay for a unit, only to be told after paying its going to be 2 months til I see unit. Go with someone you can trust. I can trust the Standard.

Robert Hughes

Slick, quick, Gary was an excellent customer service rep. Made things totally easy and clear

Jane Larson

Wonderful customer service! We were able to buy and set up next day delivery all by text, and were very happy to avoid going to the store. We had ordered an item that was out of stock and our salesperson helped us find a washer dryer that we could get tomorrow.

Carol Coffee

I would like to praise Phil, a repairman for Standard Brands and Appliances. He was one of the best Repairmen our family has ever had. Not only did he know what what he was doing, he was also courteous and friendly, and did an outstanding job repairing our Whirlpool washer. We were so impressed that I doubt that we will ever use anyone else to repair our appliances. Standard Brands and Appliances should be very proud to have Phil on their staff. Thank you. Irvin and Carol Coffee

Angela Jaquette

My Over the range microwave died and they handled it’s replacement over the phone. I have used Standard TV and Appliance for many years and they have never failed me. That’s why I always use them.

L Wood

Fast, prompt service when our gas range/oven went out. Only 2 years old and this is one time an extended warranty paid for itself in spades. With the move toward electronic components, the day is long gone when most of us could do simple repairs on our major appliances. Andrew was here twice, first to diagnose the problem and then return today with the replacement component. Had he been able to pick up the part on his first trip, he would have done so. Unfortunately the part had to be ordered. Andrew was professional, pleasant and personable, a great representative for Standard. Thank you Standard and Andrew!

Laura Steinbrugge

My dryer stopped working Monday night. I went online on Tuesday morning, participated in an online chat to select a dryer, and it was delivered Tuesday afternoon. It could not have gone any smoother.

Amanda Mae Bennett

There was some confusion on the delivery date with a fridge I ordered online. Gary Vale helped me find a comparable fridge that was almost identical to the one I wanted with next day delivery! Thank you Gary!

Ben Behunin

Came to a mutually satisfactory price on another great appliance. I always buy my appliances from here. They are very competitive with"big box", almost losing money, but Standard has excellent knowledge and customer service... and in stock inventory!

Rod Rea

I have found dealing with Standard TV and appliance is way more convenient than the big chain stores. I text them what I want they always have it in stock and ready to go. Linda was very helpful and her knowledge of what I need to go with my order is awesome. I would definitely recommend them to anyone.

Brent Johnson

We first visited Standard TV and Appliance in November of 2017 to purchase a new Refrigerator, Stove, and Washer/Dryer. We were so pleased with the deal that we got and we were really happy with Moises, our sales associate. Moises was very knowledgeable of the products we were shopping for, and was willing to answer all of our questions and explain all of the different options. This is such a huge contrast to going to big box stores where the associates don't seem to have the knowledge base for the products. We have been very happy with those appliances since the were installed in December. Today, our dishwasher went out - no surprise to us - and we didn't even consider shopping anywhere but Standard TV and Appliance on SE 82nd. As soon as we walked in the door we asked for Moises and were totally ok with waiting a few minutes. And - once again, he gave us excellent service. He showed us the multiple options they had available, explained the differences in each, and worked through getting us the best deal possible. As far as we are concerned there is no reason to go anywhere but Standard TV and Appliance.

Deborah Williams

Kelly and Travis where very nice to work with. Had to change my order a few times. They worked with me. They kept me up to date on current status. Delivery people where very nice also. My first time buying from Standard. Was a great experience. Thank you Kelly for making my order work. Love my Bosch oven and microwave. Very simple to use.

Holly Shilling

30 year customer. Great staff, great selection. Love the delivery and installation aervices. Happy to have just purchased new Cafe appliances.

Scott Inman

Standard TV & Appliance has been my choice for major appliances now for 20 years. I have never been let down by their customer service or attention to detail. I'm getting ready to buy my 3rd Television from them and can't wait for their excellent delivery service. I had a Fisher & Paykel refrigerator delivered today and cannot be happier. Jack and Rob were fantastic. They took care not to damage anything as they removed the old unit and brought the new one into my tiny house. Thank you!

H Schroeder

My wife and I had an excellent experience shopping for new kitchen appliances at Standard TV & Appliance at their SE Portland store. Paul Copeland helped us, and I have to say, he was not only very knowledgeable about the products, he was extremely helpful. The oven was not available and he was persistent in finding the reason, then he followed up months later when it became available. Their prices were very competitive too. I would certainly recommend Paul and Standard TV & Appliance to a friend.

Bettina Boles

The guy helping us was really great. He helped us over the phone and on the internet find the perfect appliances for us and was honest about shipping times while also working with us on needing things delivered at a certain time. Will shop there again and recommend.

Rainbow Sagli

We had a refrigerator purchased and delivered at the last minute. The salesman was able to find us the last one they had on hand and then was able to get our order out that same day late in the afternoon. The two delivery guys Darnell and Hatch we so great! they had a really long day, it was raining, dark and late! They delivered it in perfect condition, fast and they were so friendly. I wish all of our service was as nice, fast and knowledgeable as these two guys were. Thanks.

Genie Bunge

We want to thank Richard and Charlie for their excellent service when delivering our new washer/dryer set. They were professional, friendly, efficient, and a pleasure to work with.

Jerome Annen

Steve Johnson responded to my request for help with an appliance repair at my home. He called me in advance to confirm an arrival timeframe and again when he was minutes from arriving. He is friendly and professional, brought the tools and parts needed to solve the problem, and made sure everything was working properly and tidied up. I’m happy with the experience and would recommend him and this company. Thanks, Steve!

Donise Sunden

Mike Foster came on a call and serviced a refrigerator. He asked the right questions prior to arriving so he had everything he needed for the job. He double checked the cost reviewed it with us. Once approved he repaired the refrigerator and had it up and running quickly. Great customer service skills. Took time to listen with the client. Great job Mike. It was great seeing you again.

Dennis Johnson

Hats of to whoever does the hiring at Standard TV 82nd store. We had a delivery that went exceptional well. Richard and David arrived slightly ahead of the scheduled time, which was honestly not expected, therefore, I wasn't 100% ready. They were easy going, patient and helpful. Removal of old washer and install was very fast and efficient. They also turned the washer on to make sure all was working fine. I was so pleased, I gave them a little bonus to help them celebrate the 4th of July. Highly recommend

Nathan Leavitt

Andrew came out and figured out what was wrong with the ice maker in my refrigerator. Instead of buying a replacement part, he creatively found a way to fasten two pieces together and let me know what steps to take if further action is required. He was patient, professional, and knowledgeable. I'll definitely use the service dept. at Standard TV and Appliance again, I'd be delighted to work with Andrew as the tech again.

Carolyn Horne

We have used Standard for all our appliances and were once again thankful for the excellent service we received by pho e this time. Securely pay online. Delivery in two days. What more could you ask for.

Jarred S.

Will price match just about anything. Their warehouse is also close to the showroom so you don't have to go far if your picking things up yourself. Only problem I had was they tried pushing all the accessories on my even though my new washer/dryer I purchased came with all the necessary hoses/splitters/fittings to be installed. They didn't try to push me into purchasing something more expensive though, which was nice. I knew what I wanted and they filled out the paperwork quickly and I was on my way.

Bradley Zenger

We bought a KitchenAid Dishwasher several years ago as part of our remodel. It recently had a problem and we submitted a request for service on their website. Standard followed up promptly and Tim Reese was assigned when a date was made for the repair. We were told that he would call the day of the repair to schedule an appointment window. He called promptly at 8:30 that morning. He worked around my schedule and we set a target time late in the day. He told me he would call prior to arriving. He did exactly that (what a pleasant surprise!!). He was really friendly and got right to the problem; fixed it, but also offered us some suggestions that would improve the reliability of the dishwasher. Certainly the most positive service experience that I have had in some time. I would strongly (which I don't generally do) recommend Tim. As the face of Standard's Service, he sets an extremely high bar and his efforts really reinforce my decision (past and future) to buy my appliances through Standard. Thanks again Tim for your help!

Sherry C.

I was looking at three different stores for a new dishwasher. I decided on one that was rated highly in Consumer Reports. I went to Standard TV & Appliance because we have purchased three other appliances there in the past and have had wonderful service. I met Paul Copeland on the showroom. He was very helpful with my questions. After going back with my husband, we decided on the model and purchased it. Paul gave us a great deal and we were very pleased. We purchased an extended warranty for five years because Standard TV has an superb warranty, we have used it on all of our appliances.

Autumn Karma

Living in Portland my whole life; This is the place I choose to spend my money at. Lil history: Standard TV & Appliance was founded by Clement and Hazel Gander in 1947 as Standard Refrigeration, with the SE Woodstock storefront opening five years later. Since then, the company has grown to over 275 employees with 4 locations: two in Portland, and one each in Beaverton & Bend. The growth has only continued, always aiming to bring the best and most innovative products to our customers at the lowest price. Standard is Oregon's largest independent appliance, electronics, and mattress retailer and we have been committed to our customers' total satisfaction for 60 years.

Richard Alexander

We have been looking for a mattress for several months. We went to Standard for a Columbus Day sale. Oscar, our salesman was unbelievably attentive and helpful. We purchased a Beautyrest mattress with an adjustable base. The whole process took about 35 minutes. What a great experience.

Kyle Palmer

Used the website to ask about the washer/dryer set I wanted and received an immediate response from Gary who walked me through my purchase and set us up for delivery the very next weekend. This couldn’t have been easier. A big thank you to Gary and Standard TV and Appliance for making this happen.

Sarah Mutal

We needed a dryer right away for our boutique hotel in Hood River. Bed linens and towels are not patient. Standard found a replacement in stock and a delivery within two days. A hassle-free experience on a Sunday at 5pm. We’re very grateful.

Kat Majors

They've got a good selection of appliances, and really good prices. Delivery and installation are quick and smooth. We've got four steps into our house and I was a little wary about the refrigerator, but it was no problem! In the house, set up and all packing removed very quickly.

Miles Moran

Demarcus and Bubba were right on time, gave plenty of warning, and finished the job in less than 20 minutes. Excellent dudes, great service🙏 …

Bell T

Our refrigerator was broken so we needed a new one ASAP. The people working there is very helpful and patient. Jonathan and his friends helped us work out the delivery details, it was perfect. 10/10

MegaB

I love this place! We have been coming here for over 40 years. My elderly mother just bought a fridge here. She was treated with respect when dealing with the salesmen. She needed to make changes to her order the day after and the salesman was more then helpful! It was delivered in a timely manner. The delivery guys were very nice t her making sure her floors were not damaged when they left! We will continue to purchase our appliances here for al long as this place stands!

Marion Bryson

We bought a washer and dryer from Standard recently. But the set was way too big for our space. Instead of taking the units right back, the delivery guys left them here, saying we could try to make adjustments to the area to fit them in. Not. The next day we called Standard and explained the situation and said the units had to be returned, we needed a smaller set. Our salesperson was Travis Howell, and he was very understanding an accommodating. We went back and selected a different set, and an exchange was arranged. The most amazing thing is that Travis seemed unflappable. No big deal. That was quite a relief! We ended up saving some money by getting a smaller set, no bells and whistles. But we love our Speed Queen set! We highly recommend this store, and if you go there, try to get Travis as your salesperson!!

Roy Cowan

Salesman Dave Anderson helped my wife and I get an entire suite of home appliances at excellent quality and competitive rates. He made some very helpful suggestions for a few upgrades over and above our original plans while helping us keep within our original budget. His patience and assistance made this a pleasant shopping experience.

kristie boles

Had a really great contactless shopping experience in purchasing a chest freezer that, though is on back order, is the extract model I've been looking for. Chris was super helpful and got me all set-up for when they are back in stock! Great service!

Bob Lee

Greatest place to purchase appliance. I had a zvery low budget wasn't even sure i could afford a washer and Dryer with everything else I needed. Not only did I get named brand but CINDY Also Got me a Weber Gas Grill to fit it all in my budget. They are a 10 beast rated once again they came thru for me.

Cindy Schreiner

Darnell and Levi, were the best delivery men we have ever had. They were so polite, careful, and cooperative with removal of old refrigerator, with our newer one. They made sure it was level and running good and informed us on how long it would take for the frig. to cool down, and went over all the paper work with us and even turned the left handled doors to right handled, before they left.... They earn a 5 star with us. Very nice gentlemen!!! Thank You !

Janna “Janna's dance”

We worked with Phillip, who provided us with the best experience possible in figuring out what appliance to purchase. Because of his help, we purchased it there. Thank you, Phillip!

Bill Osborne

Tim called at the specified time on the day of servicing to schedule a time to come look at the refrigerator that was bought at Standard and under warranty. He arrived prepared at the scheduled time. He was very though and was able to diagnose the problem and replace the failed part. Tim made two additional follow up visits to assure everything is working OK. I have never before had a repairman make follow up calls after the initial repair. The service was friendly, professional, and thorough. The repair job was completed in an excellent manner. I highly recommend Standard TV & Appliance and will use them whenever I have an appliance problem..

Mahan Kaur

Super helpful and knowledgeable friendly staff. Looking forward to seeing my new range arrive. Thanks guys!

Phillis Farrelly

We were treated very kind and with respect. Michael was very helpful and helped us with many details. We have purchased All of our appliances at Standard TV and appliances for fifty years. We will continue to go back. And I love their cookies! Thank you.

Wade Barth

We had Ryan come and service 2 of our appliances today. Our GE range and our Electrolux washing machine. With our range he was super straight forward and helpful in pointing out why it wasn't working, what to do to prevent it in the future and some other helpful tips in maintaining it. He then replaced some parts on our washing machine and the same helpful tips and insight on the operation and use of the washing machine. He also was helpful with some suggestions on some barn doors I have in the washroom area and told me what he did with his at his house. Overall an amazing experience and super polite, knowledgeable and just plain nice. Don't see that a lot anymore and I appreciate that. Thanks!

CR Lewis

I've been shopping for appliances at Standard for many years. They are always friendly and professional and get to the point. They never try to push me into something I don't want, always helpful and knowledgeable. I always shop at least 2 or 3 other sellers, always end up at Standard.

Sue Mackey

Osvaldo and Milton delivered and set up the pedestals for our laundry center and they did a wonderful job. They worked expediently yet carefully and were polite, knowledgeable and respectful of current social distance guidelines.

Amanda Leach-B

Great appliances, very clean, and very friendly salespeople. I did not feel pushed or pressured; I am a single mom, and my first worry was being pushed by a salesman, as it has happened other places. Joe was very kind, listened to what I wanted, and when I said I was on a budget, he took me to the clearance floor first. I found a beautiful, big washer for a very fair price. I will be back in the future!

T. Scott Woll

Easy, efficient internet purchase. Highly recommended.

Patrishia Probasco

Mike Foster came to install the cover for the vent of our new oven. He was very knowledgeable about the appliance and got the job done--quickly and efficiently. He was very courteous and answered my questions regarding the oven in a non-condescending way. I appreciated his wisdom and helpful hints regarding the appliance. Thanks again, Mike. :-)

Barbara Cox

My dryer was repaired yesterday by Standard's repairman, Phil. I was very pleased with his service. He was able to diagnose the problem and repair the dryer in one visit as he'd wisely brought a heater element with him which was the problem. He did a thorough check on the dryer and I so appreciate his good service. If you need a dryer repaired- ask for Phil!

M M

Steve Johnson came when our refrigerator suddenly sounded really loud. Purchased in 2016 the condenser was completely iced over and the "thermistor" needed to be moved. He came prepared with replacement parts, defrosted (took the longest),and quickly replaced the parts. Working great now! A pleasant technician even at the end of a long day 5-6:30!

Laurel Merz

Man, I used the new texting feature to purchase a new washer dryer set. It was a super easy way to do this! I got a ton of stuff done while ordering my new set. They also knew exactly what I needed to get this stacked and installed. So happy with the service and experience!

Fog Cutter Maritime

One of the most important aspects of a successful business is good customer service. Good customer service can improve almost any experience when dealing with day to day situations. Today I had occasion to do business with Ryan at Standard TV & Appliance. Ryan came to my home for service on a recently purchased washer and solved the problem in a matter of minutes! Ryan was fast, efficient, but also very informative! Standard TV & Appliance was very well represented today, I highly recommend them and thank Ryan for his GREAT customer service!

Christina Slater

Andrew came to our house and diagnosed the problem we had been having with our refrigerator. He was polite and thorough. He had to try a number of things to accurately access the situation. The refrigerator needs a part he did not have, but he got it working in the meantime. He ordered what we needed and we will be notified when it is ready. We were pleased with his service.

Chris Sindelar

Our two year old Microwave went full psychopath so we called for support. Andrew was dispatched and did a great job troubleshooting providing first time right results, and arranged obtaining the replacement part and return service scheduling. I really appreciate your clear communication and expectations during this repair process, Andrew, it was great to work with you and I will definately recommend you by name when the opportunity comes. Thanks again, Andrew!

Paul Lumley

Very nice stove was installed professionally and efficient. Thank you Darrell and Manny!

Patricia Griffiths

Cody was very helpful as sales rep. I needed appliances ASAP, and he made it happen, giving me lots of options.

Donna Laird

Made process so easy. Personal service was excellent.

Deb Garris

Cody spent quite a bit of time trying to figure out how to get all of our appliances in time for our move, in addition to some complications to overcome. Cory was extremely good at communication and continually updated me on status. I would highly recommend working with Cody, and as always, with Standard TV and Appliance.

Stashu Smaka

I found the dishwasher I wanted on Standard's online site and spoke to Paul Copeland at the 82nd St. store. He said the model was discontinued but there was still one in the box at their warehouse. I bought it on the phone and made arrangements for the install. When the service guy came, really helpful guy, sorry did not get his name, I found that the model they brought was not what I thought I had purchased. Paul talked with the service tech and arranged for an install with a better machine the next day for the same price. I could not be more pleased with the sales, service and help I received from Standard TV and Appliance especially from Paul Copeland.. This is the second time I have bought appliances from Standard for my rental house. I highly recommend them.

Margaret “Peggy” Adams

Our dishwasher locked us out and we were unable to wash the dishes. The process of getting a repair person to come out was difficult. I would recommend using the online request and be patient. However when Andrew arrived within the time set and proceeded to fix the problem I was very pleased. Unhappily there are too many electronic functions on our machine and after 6 years evidently it developed a stuck key. As soon as the problem was found, Andrew returned the dishwasher to a working machine. We also covered the keys that caused the problem with the lights still showing.

Rebekah Williams

James and Will K delivered some of our appliances today and were so nice and courteous. Moved exactly where we needed and had to climb a ton of stairs in the process! They were awesome!

Anthony Stone

Our salesman, Lance, spent time identifying and meeting our needs for 7 appliances in our new home. He also spent time researching competitors prices to ensure we were offered the best price. No hassles, no upselling, no gimmicks, and no pressure. We were constantly reassured that we had his time now and in the future and made sure we knew we had time to make final decisions when possible.

Scott Gray

We could have gone to the "big box" stores for our new refrigerator... but we chose to support LOCAL business. When the lights went out, one call and a couple days later... Andrew was at the front door with the new part. Andrew was fast, professional and patient while my pup realized he wasn't on the floor JUST to give him a pet job.

Susan Snow

5 stars to the delivery team, William Mitchell and Jacob. They had to reverse the door on the dryer which should have been done before they got it. They also were careful and leveled the washer and dryer to our satisfaction. They had nine more deliveries today, I really appreciate their personalized attention! I'm only giving 4 stars to Standard because door should have been reversed by someone else ahead of the delivery.

Linda Andrews

I wanted to write and thank Standard TV and Appliance and more importantly, 2 of their employees, Kelly Coffman, Customer Relations Supervisor and Jen Sadovnik, Sales Associate at the Main/Hollywood location. My husband and I were one of the many customers to have one of the Samsung top loader washing machines that had been recalled. We purchased our washing machine at the Beaverton Standard store about 14 months ago with an extended warranty and we have been extremely pleased with it. One of the main reasons we went to Standard is to support a local store as opposed to the big box stores and this decision proved itself worthy. When the Samsung washer was recalled in late September, Samsung refused to make any deal with their customers. Long story short, finally they offered rebates (not refunds) for the faulty washers. We were offered $350+ less than what we originally paid. Fortunately, Kelly worked with us to get us another $100 off a washer that was on sale for BlackFriday. I called and got the salesperson, Jen and she explained the differences in all the washers and we made our choice. Jen’s knowledge, assistance, and patience was so appreciated after all the terrible customer service we had received from Samsung. The same is true for Kelly. We were given direct numbers and hours they worked. Our new washer was delivered about 2 weeks ago and we are very happy with it. We now will wait in the Samsung vortex to receive our rebate. Yes, we had to purchase a new washer first – have proof and send it to them and wait 4-6 weeks to receive our rebate. Samsung hasn’t treated their customers well at all. Thankfully buying through Standard we were listened to and they were sympathetic to our needs. Thank you so much. The sting is still there having to give up a washer we loved and to be out some money, but at least we know Standard listened and navigated us through this crazy experience. They live up to what they say, “For over sixty years, Standard TV & Appliance has been one of Portland's leader in appliance sales. The reason is simple: our commitment to our customers. It shows in our same-day delivery and installation, our massive showrooms with rows of appliances, and our involvement with the community.” Thank you Standard and most of all, Kelly and Jen!

Riley Mitchell

Today I had the pleasure of having Phil as my technician to see what was wrong with our refrigerator. He was able to switch his schedule around and come out first thing this morning after a mishap with scheduling yesterday. He was quick to diagnose and we talked about options. Ultimately chose not to fix it as the fridge was worth less than new piece. Very thankful for his input and insight into what to look for in a new or used fridge. I do have to say that trying to call dispatch yesterday to figure out communication error took half an hour of waiting and then being forced to reschedule for 2 days later at a time that would have not worked again. Trying to get a hold of someone via phone, when I scheduled original work online, was super frustrating and not worth the wait. I instead just called Phil directly and he answered and took the reigns on how to figure the scheduling problem.

Lance Gilbert

Tim called at the specified time on the day of servicing to schedule and assess the microwave repair job. He was thorough in his questioning and thus arrived prepared at the scheduled time with all potential parts. Tim was concise and very clear with his explanation of the repairs needed and the options at hand. We confirmed with the landlord prior to making the decisions, and then he swiftly proceeded to replace the parts as needed. The service was friendly, professional, and thorough and the repair job was completed in an excellent manner. I highly recommend Standard TV & Appliance.

Melody Foreman

Outstanding service call today from Andrew, who came to fix a quirky issue with my Speed Queen washer. Couldn't have been nicer. Right on time, very professional and efficient. Knew exactly what he was doing. Thanks, Standard, for being a 'go to' kind of place to do business with!

Faith S.

We had Andrew from service come out and do routine maintenance on our washer & dryer as well as replacing a door gasket on our refrigerator which was under warranty. He was friendly, knowledgeable and took the time to explain all our questions.

susan deford

I don't normally do reviews , But i picked up a stove late Saturday , it was pouring rain the gentlemen working loaded up on the fork lift loaded it and never complained about being soaked. The Person that was loading was Jason S. Thank you for going above and beyond in the delivery of our stove and customer service.

Dennison Capen

Standard TV and Appliance is a Portland classic, and offers all the products and options of larger retailers with the customer service you’d expect at a local shop. Their showroom is beautiful, and their staff are helpful and knowledgeable. We love sharing this great resource with our clients at our real estate agency because we are confident they will take great care of anyone we send their way!

Teresa Sanchez

I was having problems closing my dryer door. Tim came in and replaced the part in no time and fixed the problem. He also gave me great information about how to maintain all my appliances working right and avoiding the need for costly repairs in the future. Very helpful and very professional. Thank you Tim.

Nedra Partner-Miller

Andrew, has been to our home a few times for repairs. He is one dynamic human being that knows his trade very well. He detects the problem repairs it or order the part returns install(repair) and then he's on his way to the next appointment. We are truly grateful for the outstanding service. Thank you Andrew!!!

Erica Kessler

My hardworking 8 year old Frigidaire Affinity dryer showed up with the error code E-64 after years of devoted service (I'm a massage therapist). I searched on YouTube to see about changing the heating element myself, but decided to call Standard TV and Appliance to have one of their technicians do the work instead. I'm SO glad I did. It was quite extensive! Steve Johnson did the service. He is kind, honest, and proficient and invited me to watch when he found out I was curious about how it all came apart and went back together. I learned so much from him as he explained every step of the repair. I love to learn and appreciated his willingness to share. The repair took exactly as long as he thought it would and cost exactly what he said. Once again, Standard TV and Appliance comes through! Thank you!

The Clarks

Needed an new refrigerator ASAP. Found the fridge I wanted, in stock at Standard TV and Appliance. Amazing ability to text message with someone to get delivery set for the next day. From picking out the fridge to delivery set was no more than 30 mins.

Mike Foley

We have had an excellent experience with the service department. Our refrigerators ice maker seemed to break every 3 or four months and not at convenient times the refrigerator was replaced through warranty without any issues. Kelly Coffman is very knowledgeable and was great at assisting us.

Joe Gersen

I went to pick up some product for them at their warehouse on SE 82nd Ave. When I got there, one of the front desk associates named Kim, did an amazing job taking care of what I needed despite of communication issues and other things. She was awesome, and helped me through the process efficiently and politely. I left happy and was able to do what I needed for our companies needs. Thank you Kim!

Steph Hayes

We'd been having issues with our dryer for quite some time but it was hard to explain the problem, as the dryer didn't act the same from one day to the next. Tim from Standard came out and asked all the right questions so we could narrow down the issues and pinpoint the problem. Then it was an "a-ha" moment and a quick, easy solution. He then offered some great tips on usage and maintenance of the laundry machines to prolong their use. Tim was very friendly and professional, and I could tell he was very experienced and knowledgeable with his appliances. Thank you, Tim, for excellent service!

Kory C. Brackett

Great work by service technician "MIke Foster" for going the extra mile to make sure our washing machine is working 100% correctly; super proficient with communication about arrival time frame at our home and very careful & professional when working in our home that is just finishing up a major remodel not to scratch walls, floors & doors that were very freshly replaced and/or painted. Great help also by Service managers Khang & Mike getting parts so quickly. Kory B.

Debbie Chase

I had a great experience with Standard tv's text with a pro interface this morning! I found the chest freezer I've been looking for and can pick up this afternoon. My contact was quick, professional and knowledgeable.

Jessica Higman

Amazing experience with this company. Cody the salesperson I’ve been working with has gone above and beyond for us. Highly recommend this place to anyone in need of home appliances. They carry a good range of products at all price points.

Brock Gambill

Install team of Ben and Manny were excellent! Great service!

Linda Kruse

Steve came to repair my refrigerator/freezer. He was punctual and very courteous. He identified the cause of the problem immediately and was very efficient and knowledgeable. He was neat and additionally assisted in cleaning up the freezer and work area. I would not hesitate one minute to have Steve do any repairs on my appliances if needed in the future. Thank you for opportunity to provide feedback on Steve.

David Brewer

Recently bought a GE stove which arrived with a minor issue with one burner, which the installer noticed and called for a repair. Their repair man, Mike Foster, showed up promptly and was courteous and friendly throughout the whole process. He very quickly diagnosed and fixed the problem. I'm pretty happy with how the experience went!

Jack Shattuck

Rachelle Morrell in the Service Dept. is fantastic! Our business depends on our washers & dryers and when one of our appliances needs servicing, the repair needs to happen right away. There was some confusion on the extended warranty but rather than waiting to schedule the service call until the paperwork got straightened out, Rachelle scheduled Chris to pay our store a service call to get the dryer working and then didn't charge us! She clearly understands how to prioritize the customer's needs. Our (7) locations are dependent on this type service which is why all of our washers and dryers are purchased at Standard TV and Appliance. Jack at Sport Clips

Tia Marie

Great place for appliances. My dryer broke a few weeks ago. I looked all over town for a replacement. Delivery was days to weeks. At Standard they had good selection, great prices and they delivered the same day. Sales were helpful not pushy. Awesome experience.

Karen Karren

I would like to thank Tim Reese (Service Technician) for renewing my faith with Standard TV and Appliance. He came once to repair our dishwasher. He needed to order parts. He came back a second time and realized he was missing a part. He added us onto his next day service schedule which was already full. He arrived around 5:30p.m. and left around 7:00p.m. Now I call that going the extra mile! Thank you Tim and Standard TV and Appliance for excellent customer service!

Ryan Zimmerman

I had waited awhile before calling for a repair to my fridge, but after Tim Reese was able to fix all of my fridge's issues, and put in the research necessary to track down a new ice maker, I wont wait so long next time. Tim was also helpful with his advice for my other appliances. Very professional and straight forward.

J

Great selection, knowledgeable sales people, the best installers in the area.

Clay Blankenbiller

Smooth and easy transaction. Staff was super helpful!

Heather Hyland

My Bosch gas oven wasn't working and I wasn't sure why. Andrew came in and diagnosed the problem quickly and had the part on hand to get it working right away. Very helpful, polite, and professional. Thank you!

Mike

Our 2-year old front load washing machine broke just as our daughter arrived for a long stay. That would have been fine but she has a newborn infant and they go through clothes FAST. I called Standard on 82nd late on a Friday and talked with Paul Copeland. They didn't have the model I wanted but he said that he'd call me right back with a similar model and price. He did so, right away. The washer was delivered and installed on Sunday morning. (This was over the Christmas holidays so Standard was busy) I liked the process so much that I called Paul a few days later and bought a Blu-Ray player from him/Standard. Went in an picked it up, no issues. The prior washer was 26 months old. Warranty ended at 2 years, of course. Neither Sears nor Whirlpool offered us any help with such an expensive item dying so soon. Our last washer lasted nearly 20 years. We take care of things. So we switched companies and will never buy an appliance from Sears again nor would we consider Whirlpool. Our new washer is Korean, sad to say. So much for "Buy American".

Lew Lew

I have been a customer of standard for decades. My parents were customers in the 50's and I am a customer now. I have had some ups and downs in the past with Standards service. But this time was exemplary. Today I had a service call for my Asko dishwasher and my fridge. The tech was Tim Reese and what a great guy he is. Very friendly and willing to go the extra mile when it comes to making sure that all is well with my appliances. I hope that my future service needs are taken care of with the same professionalism as Tim exhibited. He is a great representative for Standard. And a shout-out to John Bingner who is one of my favorite salesman at Standard.

Margie Louie

Great customer service skills provided by both Darnell and Tyler who delivered my new washer and dryer. Worked quietly, answered high level questions and was in and out in a flash. Explained the basics of both the washer and dryer and NO SCRATCHES on the new appliances. Thank you for a great experience.

Andrew Pack

Bubba and Demarcus were great. They were on time, quick, polite and professional. These guys are good at what they do.

Susan Courtney

Really easy way to buy a fridge. They found exactly what I needed and everything was done electronically really quickly. It's coming tomorrow!

Alex Witter

Andrew our technician is the BEST! Andrew called and gave me the block of time he would be here he was right on time and fixed our dishwasher like he said he would. We have purchased from standard for over 10 years and will continue because of guys like Andrew. Thanks, Alex

Kristin Peschka

Loved the service call that Tim Reese provided. He was so much help when our washing machine went out. Very communicative and reliable. He even helped out with a few other minor issues with the washer and gave some great tips and tricks for appliance maintenance.

Kevin Rickey

Today Nettra and Brandan B. delivered a new clothes dryer and I was very impressed by the Professionalism, and their helpful attitude. They even swept and cleaned behind the washer and dryer area before bringing in the new one. I've worked with movers and appliance delivery persons in the past but these gentlemen were the best I believe I've ever worked with. Thank You Standard T.V. and Appliance!

Tim K

Went to ST&A for my 1st time this month. Wow! This place is huge. Katrina Draz showed us everything we liked and a range of prices/colors/brands. Her knowledge of multiple items/brands was very impressive and she was courteous/kind. She set us up with some quotes and we will be back to purchase 1 or more items ASAP. Thanks again Kat.

Deborah Allison

I ordered a part last week for my Whirpool dishwasher, a wheel replacement for the lower rack. I knew I wouldn't be able to get there before the parts dept.closed on a weekdayand didn't want to wait until Saturday, fighting a wobbely lower rack every night! I knew that my friend Stef was friends with Jason G at Standard and I asked her if it would be possible for me to give her the monies for the part and for him to give it to her for me since I see her daily. Jason retrieved the part for me and I'm a happy camper! Awesome customer service! I've purchased three appliances from Standard over the last 4 years and their service is incredible! Big thank you to Jason G. for going above and beyond!

Jeff Johnson

This establishment is the reason why you pay for service, trustworthiness and follow-through. Solid.

Donna Ackels

Non pushy, no it all sales people. We could talk like human beings not con artist/snake oil sales man/shady used car sales men vs human being. We are going back when we get the rest of our measurements. Looking for an in wall oven

Diane Harris

I recently had my refrigerator replaced due to a recall part that went bad and nearly started my kitchen on fire. Whirlpool decided to replace my former Maytag refrigerator at my request. I shopped around and found that Standard TV and Appliance had the best deal out there. Kelly Coffman worked diligently with Carol in Consumer Safety with Whirlpool to expedite the process of the paperwork and delivery of my new Kitchen Aid refrigerator. Kelly is very good at her job and I appreciate the timeliness of her work on my behalf. Thank you Kelly.

Linda Thomson

Yesterday my washer decided to hold my clothes hostage--the door wouldn't open, no matter what I tried. Sigh....gonna have an expensive repair bill, or replacement. I called Standard TV & Appliance's service department and got a lovely young woman, Allie. She listened to my exasperated explanation about everything I had tried, and then made two suggestions to try before setting up a service call. They worked, and I was able to get on with my day. THANK YOU ALLIE!

Carolyn Eldien

Very positive buying experience with Alexia. She was very professional and courteous and I would request her specifically in the future.

bo klum

Phillip was epic professional friendly kind, to a complete stranger. I as really shocked at the kindness, and collegiate level of knowledge. He perfectly helped me find exactly what I needed fast friendly and none judgmental. Wish he could be given an award, I rarely get so well treated

Brenda Swanson

Tim Reese was very helpful in explaining my dishwasher and gave me several tips to help prevent problems with my other appliances as well. His overall customer service was excellant-probably the best I've had in several years. If I ever have another appliance problem I will DEFINITELY request him.

Violet Craft

Standard TV & Appliance went above and beyond to take care of our problems. Kelly in customer service handled my frustrations with a laugh and a smile with every call. She eased me out of a frenzy and took care of our situation with a stubborn refrigerator. Our replacement was delivered quickly. Kevin & Tyler smoothly guided it through a maze of 1960's door frames into its new home. Thank you to all of you! We will be back for future purchases, for sure!

Renee Wilkinson

I love supporting local businesses, including this one. They made it very easy for me to buy my appliance during covid without having the leave the house. And they carry a wide range of high quality options.

Mary Z

Phil from Standard TV was tasked with fixing our finicky refrigerator ice maker. Since the ice maker is in the lower drawer of the unit, it took some disassembly and a long reach to check the dispenser. Phil aced it - temporarily fixed the ice maker, ordered a replacement unit and put all the pieces and parts back together. He was back two days later to install the replacement - so all in all, great service, knowledgeable staff, easy scheduling.

Christi Crow

I have not been in in several years. Our contractor met me there and set us up with Irena I think her name was. We happen to go in when everything was going on sale for memorial day and ended up getting appliances for our new house way under what I was looking at Costco or best buy. All new and stainless steel. They deliver and will take old appliances with them. Also found out they have beds and tv's there too we are going to go back and take a look at. So far everyone has been a pleasure to work with and we are excited to try out our new stuff!

Ian Calmes

Our technician, Mike Foster, was very professional. He installed new doors to our refrigerator in a timely fashion and provided helpful tips to keep our new appliance in great condition. He was very thoughtful and carefully wrapped the old doors for easier storage. Thanks Mike!

Kristine Kukich

We have had to replace 3 appliances in 2017, and each of them was purchased at Standard TV and Appliance. The sales staff were super professional and didn't try to upsell us. The installation teams were professional and fast. Today, Brandon and Jeremy took 15 minutes to put in the new stove.

Scott Handley

Our Whirlpool front loading washer had started squeaking in the spin cycle so I called Standard and asked them to come out and look at it because we were about a month away from our 5 year service agreement lapsing. The service tech looked at it and determined that many of the moving parts, bearings and tub were worn out and needed replacement. He said the front loaders do tend to wear out quicker due to gravity effect and heavy use. Standard contacted me shortly thereafter and said they were authorized to replace the unit with a new one. A few days later the new unit was installed, and we were off and running with the new unit. Kelly Coffman was our contact and the whole process went very smoothly. Thank you Standard TV & Appliance!

Dan Corsentino

Had a dishwasher installed. Gary was great helping me with the sale and Chris did a PERFECT job on the delivery and install. I will be back for a range and refrigerator.

Gary Haasch

I was impressed with Tim Reese in his knowledge of repairing the clothes dryer, which was not operating properly. He repaired the applicance in a professional manner and had the repair completed and working in a short period of time. His personal skills were great. I would recommend him on further projects.

Don Salyers

I have used Standard TV & Appliance many times in the past. I have always enjoyed working with them and they have taken great care of me and my family.

Melissa “50%PolarBear” Lewis

Moises is wonderful to work with, well informed and knowledgeable about the appliances he sells, and I left here so pleased with my new kitchen vent. I love buying things from Standard, they are the only place i wanted to go when I needed a new dishwasher last year as well, and I could not be happier with my Asko. Someday, I'm coming back for that Bosch induction cooktop.

Catherine Nopp

Steve Johnson was quick to diagnose the problem, ordered parts and came back for a second visit to install the parts. He is very positive with great customer relations skills. I felt comfortable having him in my home. Thanks, Steve!

Pradheepa Krishnasamy

Fridge Repair Service - Tim Reese provided an excellent customer service. He proactively called earlier in the day to understand what the issue was and brought necessary parts so he can take care of the problem the same day. He made an extra effort to call the right people to get approval to get the service done the same day. He is knowledgeable, courteous and customer service oriented. We recommend Tim Reese for service calls.

Jeff Stock

I was lucky enough to get Mike F as my service man and he had to work hard to fix my stove and microwave combo. After trying a number of things he was able to get it working. He was very detailed in work and always communicated with me on everything he was doing. Hopefully if you need a repair man you are lucky enough to get Mike F. It was a battle but he got it done!!! Thanks Mike!!!

Valerie Jackson

We have been buying major appliances here for several years. Always a great experience. Joe went the extra mile to help with a washer and dryer and the delivery guys were awesome.

Lindsey Lyons

We had a problem with our washing machine. Tim was sent out to repair it for us and did a great job. He knew what the problem was right away and was able to repair it. He was very kind to me and my kids. He worked hard and was done quickly. Definitely one of the best service people I've had in my home! Thanks Tim!

John Duval

called for service on our refrigerator on sunday and a service tech was there on Tuesday morning. He had to park a couple blocks away because of street paving. He walked in to get the job done. .big bonus points. Knowledgeable and pleasant he knew his stuff. His name is Andrew and Standard can send him out anytime. Great guy. . ask for Andrew. two thumbs up.

T H

Always a great experience at Standard TV & Appliance. We’ve been buying appliances from them for 50yrs and they never disappoint! Cody was great!

Bernice Cannistraci

Phil came out for a Whirlpool warranty visit. He was knowledgeable, professional, and got our dryer working in no time. Definitely the place to go if you need appliance repair.

Thomas Oliver

Bubba & Demarcus were professional, expedient, and could have not been nicer. Would highly recommend, and ask for them specifically.

Polly Primeaux

I just bought a freezer from Cody and it was a quick and simple process. I would purchase from Standard TV and Appliance again.

Lesa Bailes

My husband and I had an excellent experience shopping for new kitchen appliances and a King Bed at Standard TV & Appliance at their SE Portland store. Teresa Dettrich helped us, and I have to say, she was not only very knowledgeable about the products, she was extremely helpful. Their prices were very competitive too. I would certainly recommend Teresa and Standard TV & Appliance to a friend.

Becky Lindsley

Quality repair experience working with our service person, Andrew. Friendly, expedited process, and we easily understood our service needs and part & repair options. Very comfortable and pleased with Andrew's support, and will ask for him by name for any future repairs.

Andrew Freeman

Great selection!!! And the prices were better than other places I had looked and then my wonderfully awesome sales rep Katrina knocked off a little more than a third of the MSRP!!! I was just about jumping for joy and talking about my sales rep she was so great she listened to everything I had to say and found me a range that exceeded my expectations even more so when I saw the price I would definitely recommend my friends and family and anyone else looking for T.V.'s or Appliances to shop here I've been dealing with standard for over a decade and don't plan on going elsewhere anytime soon I do check other places for prices before purchasing and standard always beats the competition!!!! THANKYOU KATRINA AND AND STEVE THE REPAIR PERSON AND THE REST OF THE STANDARD T.V.& APPLIANCE TEAM FOR ALL YOUR HARD WORK, LOYALTY, AND DEDICATION TO YOUR CUSTOMERS YOU ARE MUCH APPRECIATED!!!!!!!!

brenda pelot

Best appliance store anywhere. I've bought from home depot, lowes, best buy and all were disappointing and cost us to sell or trash their products. I don't trust anyone but standard.

Linda Lande

Mike Foster came out to fix our washing machine. He was prompt and professional. Very pleasant and did the job in a minimal amount of time. We will definitely recommend Mike.

Greg & Sonya Morgansen

The delivery fellows were within one half hour of the beginning of the window of time they gave us for delivery...GREAT! They were quick, professional and polite. It is a pleasure to do business with Standard. By the way, the two fellows who did the delivery were Jonathan and Devin. The next time we have something delivered by Standard, I will ask for these fellows.

Kevin Fields

I recently visited a handful of appliance stores to purchase a new washer and dryer. While doing so, my 10 minutes of online investigating surpassed the average sales consultants knowledge, with the exception of STV&A's Jeremy Wyatt. While other stores read the information on the sales label, Jeremy knew each and every product and the differences between them without reading a label. He asked me my wants and needs, and when he mentioned the washer that dries clothes if you forget to, I was immediately sold. After the sale, I contacted the stores Sales Director, Matthew Roma, and let him know how pleased I was with my experience at STV&A. Definitely recommend! KF

Circular Pizzabox

Prompt Service! I was quickly transferred to the correct department, the parts guy was very knowledgeable. The quickest online shipping was 2-5 days standard shipping for $6.99. Found the same part from Standard and the charge was for the part and he said he could have it here the next day, for free. Standard TV&appliance for your Parts needs or Home. Save yourself a headache from appliance hospital, and Go to Standard.

Lena Dunn

I purchased a new washer. Cody was great. He answered all my question and took care of the transaction quickly and professionally.

Todd Peres

David E. from the service department has been to my house twice in the past year to service my 11 year old washer and dryer. David is EXCELLENT! He is fast and courteous and knows what he's doing. He was here yesterday to fix my dryer.....he was in and out in less than 15 minutes, problem solved! GIVE DAVID A RAISE!!!

Devon Rogers

Chris is super cool guy we luv christion he is best

Tammy West

Linda Kim was professional, prompt and looked for extra savings for me.

Gary Gitner

I experienced a problem with my Bosch dishwasher. I thought it was the pump, but it turned out to be a motherboard problem, a part that was recalled for replacement by Bosch. To make a long story short, the dishwasher had to be replaced because Bosch no longer made the part needed. Bosch and Standard worked to get me a replacement dishwasher at no charge. Kelly Coffman, Larry and the installer all did great work to get me my new Bosch dishwasher. Many thanks.

Kaylee Krout

I had a great experience working with Allen Sjogren. He helped my company order a large shipment of stoves and fridges. He was so helpful! At times, he went the extra mile to ensure that we would have a great experience and have all our needs met. Thank you, Allen!

Ann Remen-Willis

Tim Reese was the service technician sent to investigate my concern with the pump in a Bosch washing machine. Luckily the concern was unfounded but he did take the time to call Bosch technical department to review some of the idiosyncrasies with this particular model and to obtain tips for a more efficient use. He was polite, professional at all times, hopefully I will not require service in the near future, but if I do, I will request that the technician be Tim Reese.If his schedule is full I will wait until he has an opening, no matter how inconvenient that may be for me.

Estate Sales Unlimited (ESU Auctions)

Kelly Coffman helped me with a warranty issue with my old TV. She was courteous, responsive, and caring to my needs. Plus, I just purchased an entire kitchen package from the Beaverton Store that went very smoothly with a super discount as well. Thank you for all your help!

Janet Holboke

We bought our Electrolux fridge from Standard three years ago with the extended warrantee. Our icemaker has never worked right. Standard has sent out repairmen dutifully and replaced almost every part. Finally Tim came out, took pictures of our mangled icemaker, contacted Electrolux and we are getting a brand new fridge. Kelly from Standard's office called to tell me that I don't even need to select from the 2 options the Electrolux was tying me to - fabulous. If I had bought this fridge from a "big box" retailer, who knows where we would be now. Standard is a local, friendly company with an awesome customer service department. Buy local!

Terry Faw

It started with your sales person, Teresa Dettrich. She listened to my dilemma. I needed a fast solution for an obsoleted dual fuel downdraft range/oven that needed to be installed in a unique environment in a remote area of Oregon in time for an anticipated large group coming for Thanksgiving dinner! She did extensive research on a workable replacement, negotiated the availability and arranged for an installation with the week. The warehouse crew was wonderful in retooling the appliance from natural gas to propane. The installation team from A-1 Installations was very professional in arranging pick-up from your warehouse and delivery to the rural area of Goble. The installers, led by Ronnie, faced some additional challenges in repositioning the down draft, rewiring the 220 outlet and cutting out a small section of the copper-topped island...all done with a can-do attitude and in a timely fashion. Standard is fortunate to have such caring and talented people, and we were so pleased we called Teresa back to arrange for a replacement for our microwave! She upgraded us to a convection microwave unit that we will pick up Wednesday at your Beaverton store! As a postscript. The pick-up was wonderfully efficient and speedy. A brief stop at customer service was followed by a helpful loading of the new micro-wave into the car. And off we went. Turn around time-under 10 minutes.

Andy Rohling

Bubba and Demarcus did a great job delivering my range and fridge.

Author TW Brown

2nd UPDATE The manager called on Monday and set a delivery for Tuesday (still not our anniversary, but better than 3/1. Then another call came and a cancellation gave us the chance for 2/22 delivery. JOSH of the delivery team saved the experience with his professionalism and care. The surprise had been ruined and a bad taste exists, but the kitchen came. I doubt I will return to Standard, and since it was "resolved" the company site has removed my review, but it does not change what happened or how we were treated. It will remain to be seen if the service/installation fee is removed as we have been told. I simply have a tough time trusting what is said. ***UPDATE*** This year, my wife went to Standard to surprise me with a new kitchen. (Yeah, I am a work-from-home husband who LOVES to cook.) She went several weeks in advance to be SURE that this would be delivered on 2/22/16. The first salesman she dealt, PAULEY IANNOTTI with was super and VERY helpful. She had to return to finalize things and that is when she was handed over to JEFF WEBBER. Where to start. First, she just asked casually about a television. Now, we are pretty much TV'd up. But she was curious for MUCH later in the future. Imagine her surprise when a 65" TV had been added to her order! She had to put a stop to that and tell JEFF WEBBER over and over "WE DO NOT WANT OR NEED A NEW TV." After getting that straight, she ensured and then called on numerous occasions to ensure this anniversary present would arrive on time. We went out on the Saturday evening and missed a call from JEFF stating that the delivery was all set for MARCH 1st! Umm...no. My wife went in Sunday morning STILL trying to keep this a secret and was told there was nothing they could do for it, yes they saw the NUMEROUS notes about ensuring a February 22nd, delivery date. When she came to find me in a nearby store where I was getting some shoes, she was crying. I went to the store and was not shy about how wrong this was and how this was ALL their fault. What I got were rolled eyes and "We understand." Really, you have reduced my wife to tears by destroying her surprise which she had managed to keep all this time (she does NOT keep secrets well). I had to wonder how much they would understand if I made their wives cry. Or how understanding their wives would be if she had gotten them a car for this special anniversary and then their gift is a no show on their anniversary because of the poor excuse for a salesman, JEFF WEBBER, and his absolute DISREGARD for other people. Standard TV & Appliance has now lost a customer as I sit here on a day that I cleared on my calendar at my wife's request because they will NOT be delivering today after the two drones behind the desk including HOLLYWOOD STORE MANAGER, RICHARD HOWARD, assured me that this "would be taken care of right away" which I am now sure was said to get me out of the store so that none of the other customers would be witness to how little this company cares for customers who have dropped several THOUSAND DOLLARS in their business. I must now clear part of my schedule tomorrow for delivery after I was called by the actual manager to be told that I would not be seeing delivery today. She actually thinks that the $300 delivery fee that is being waved will cover my entire day in the studio where I do voice work narrating audio books for Best-selling authors. That barely covers a couple of hours work, much less the 12+. The company should fire JEFF WEBBER today, and perhaps review RICHARD HOWARD's status as a manager. I went in searching for a washer/dryer as well as a refrigerator. Dave came up and checked with us shortly after we arrived and then answered a LOT of questions. This was going to be for my first house and I wanted it to be nice. He was excellent, always giving us multiple options instead of just driving us to the big ticket items. He always told us about any options we might be interested in, but if we declined, he did not try to slip them back in over and over like I have found in other places.

Bob Fulgaro

Zach and Manny were very professional and courteous. They made the process painless and simple.

capneric

Awesome selection and helpful staff! Get your next appliances there! My wife and I found the perfect fridge. The stores work better with us customers than the big ticket shops. Happy shopping

Norma Freitag

Andrew came out today to diagnose a problem with our KitchenAid dishwasher. He was very professional, very thorough, and gave understandable explanations and instructions. Very much appreciated.

Larry Green

Gary was very helpful in securing a dishwasher for me in a timely manner. Very professional with good communication.

Joseph Allick

Great service! Mike was able to do a speedy switch out for a unfortunate cosmetic issue with our microwave. Very nice and personable customer service! the kind of person that you can rely on to get the job done correctly! Thanks

Becky Fry

Great, painless service with Linda, she made it super easy and efficient to purchase a new dishwasher, with no wasted time!

Connie Stuber

Alex and Pedro went above and beyond expectations while delivering our upright freezer and removing an unrelated old, heavy, cumbersome tv from our upper level. These guys were awesome!

Dana Carlson

Good overall over the phone experience, Kevin was excellent. On problem There was no salesperson contact information included with repiept as promised

Info at Priestley Moving dot com

Just had a service call, Mike Foster was the technician. What a professional !! He explained WHY we were having trouble, remedied the situation, ALL is good !! As a small business owner I realize what an asset Mike is to your company. Thanks for the Great Service !! Kent Carlson

christopher keller

Excellent service. Excellent products. Putting them above other appliance retailers was the unbeatable price plus hauling the old refrigerator off at no additional cost ! What a deal and a painless, stress free experience.

Colby Grantz

After looking for a tv's for a year I was burnt out. I met Dave Anderson and decided I thought I would see what they had to offer. After sending Dave a email about what we were looking for, he promptly responded with some options and after a brief exchange with the pros and cons, we found the perfect choice a 55" Samsung LED, that I was able to pickup that afternoon! And at a amazing price. Dave even met me at the pickup area to say "thank you" again, who does that? Excellent Selection! Excellent Price! Excellent Customer Service! Standard TV & Appliance.

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