Reviews of Spencers New & Used Appliances. (Appliance Store) in Portland (Oregon).

Spencers New & Used Appliances

188 Reviews

141 Comments

Appliance store

Appliance repair service

7115 NE Glisan St, Portland, OR 97213, United States

Description

Information of Spencers New & Used Appliances, Appliance store in Portland (Oregon)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Spencers New & Used Appliances

Popular times

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Reviews of Spencers New & Used Appliances

Chasey Cassidy

I love Spencer's! Bought an Admiral dryer. Works perfectly past 5 years. Got a Kenmore 80 series washer there 25 years ago. Has lasted forever. They don't usually take drop off repairs, but I popped in today to ask about keeping it or letting it go. The mechanic let me drop my Kenmore off for a leaky oil seal and new stabilizers today. I believe that is more of that excellent customer service for valued repeat customers! Spencer's is my first choice if I need a new/gently used appliance. I love this place!

Evan G

Great service at Spencer's. They have a decent selection and stayed open a few minutes late when I rushed over from work, to show me a range I was thinking of purchasing. Will definitely buy from them again. Delivery was easy and they took my old broken range.

Kent Montgomery

I was told that it's better to buy an older washer thats been refurbished than a new one . I bought a Kenmore a couple of weeks ago and I noted that most of the internal parts had been replaced with new ones. The washer runs great and is very quiet. The staff was pleasant as well

Kat Bonham

Super helpful people work here who can help you find used appliances in great shape or parts for appliances you already have. Highly recommend! They even deliver, haul away your old appliance and you have a 30 day warranty.

Jeff Harrington

Nice little appliance store. Friendly staff. Let me drop off my old refrigerator that still had refrigerant at no cost.

Christine Campbell

Spencer's has serviced our appliances twice and both times our appointment was scheduled quickly, the technician arrived on time and was able to make the repair quickly and confidently. Prices are reasonable.

Adam Jones

Very impressed with this company. Both the people I spoke to on the phone and the person who did the repair. Very professional yet friendly. Right on time. Price seemed very fair.

Jill smith

Just had our 32 year old refrigerator repaired by Spencer's. They are great! They diagnosed the problem right away, got 'er done and we are so very pleased! Businesses like this a hard to find! We couldn't be happier!

Merrideth Christy

Super helpful and super friendly. They definitely know their stuff. Heres the proof: The dryer was drying overtime. (2 cycles per load). They diagnosed a possible issue. I was able to run with their diagnosis and they were correct. The issue was solved over the phone.

Katie McNeeley

Spencers is THE BEST!! Mary, John, + Team are always professional and very prompt. We use them in our property management business all the time and they are top notch. I also use them in my personal residence and am always pleased. I contacted them this morning about my washer and dryer and received an immediate response. New washer/dryer being delivered Monday! Thank you, Spencers, for always being so responsive, kind, and for getting the job done well!

Erik Gallegos

Todd is an awesome tech! He came across the river to fix a minor issue with the washer we bought from Spencer’s. They have a great warranty. Professional service. Todd even advised me on my dryer. Definitely recommend!

Nicole Taylor

I purchased a Used Washer from Spencer’s and was extremely satisfied with the customer service and delivery/set-up. Both Keaton and Garrett were quick to remove the old machine and set up the machine I purchased. I would highly recommend them!

Leonard Lacasse

Had to do a diagnostic on the gas dryer, the ignitor worked but never fired, turned out to be a bad coil. Within 5 mins of discussion and secondary testing by my request I got a coil set and we can for now back way from the Waltons..😎 …

Rachel Darby

Wonderful customer service. Quick delivery and installation of my new-used-refurbished washing machine. Very happy with my purchase and would recommend to friends and strangers alike.

Bonnie Tanamor

Our friend recommended Spencer's to us and I'm glad that we took her advice. The staff was very attentive and friendly. As we browsed the selection, a gentleman saw us looking. He asked us if we wanted a matching set, which I did, so he took us to the workshop and showed us around, because the dryer to our set wasn't out on the show room floor. He priced out our set, and we were on our way in about 15 minutes. Don't be fooled by the no frills exterior/interior. We got a great washer/dryer set that is still going strong six months in. We got delivery for free and all the hoses and cords included. You can't go wrong!

Chad Thompson

They really just care about helping people, good honest people! Deserve 6 stars

Ash Jimenez

As a maintenance manager for a local company I rely heavily on this amazing team for all our appliance needs. From repairs to buying replacement new and used appliances for the homes we manage, Spencer's always has us taken care of. Whenever myself or a client needs clarification or has any questions they are quick to respond. Recently I moved into a new house and bought a washer/dryer set for our new space and they got it done quickly! Personally and professionally I can highly recommend this company.

RPM Solutions

As a property manager I've used Spencer's Appliances for a number of repairs and replacements, and I have been happy with their service every time! Their prices are sometimes better than the "box" competitors, sometimes just a little over., but they make up for it with the personable and timely service. Ordering installations from some of the big names ends up becoming a nightmare of waiting on hold and reschedules, but installation is smooth and easy with Spencer's Appliances. I've worked with a number of people; Isreal, Mary, Nathan, Bonnie (just to name a few that stick out!) and it doesn't matter where we left off in the conversation they always pick back up as if it were them I had been speaking with the whole time. Their communication is amazing, their explanations are incredibly helpful, they don't try to make repairs that won't be cost effective. Their refurbished options are reasonably priced and reliable. Thank you for your excellent service!! Always impressed when working with your company.

Leah Flores

I used Spencers for the first time and am very happy with their service! They were able to quickly come out and diagnose an issue with our freezer, spent about twenty minutes on the repair, and were very friendly/communicative/thorough and for a rate we felt was fare!

Jennifer Sager

Excellent service from the time they answered my phone call! Very friendly, open environment in the store. They spent a lot of time helping me diagnose what could be wrong with my current dishwasher instead of pushing me toward just buying a new one. I will definitely be back!

Karthik Murali

I had scheduled a repair appointment for a washer that wouldn't drain about a week out. They were booked up but were kind enough to find me the earliest possible slot, a week is not unreasonable after all. Nevertheless, I managed to figure out what was wrong with the machine in the meantime, but forgot to call them to cancel the appointment. Lee arrived on schedule and refused to take payment for the trip. He talked me through some likely washer problems, and told me to think of Spencer's for my next appliance repair. I will not hesitate to call them in the future. Kind and professional.

Patrick Hoye

The guys at Spencer's were fast, knowledgeable, and professional. They handled everything perfectly, from having a great selection, and friendly service, to a great price and a delivery staff that can't be beat! My refrigerator went out Wednesday night, and I had the new one delivered and running the next afternoon. Spencer's made easier than I could have ever imagined!

Adam B

My interaction with Spencer's Appliances was positive in every way. They showed up when they said, identified the problem, explained it to me, and fixed it with a 90 day guarantee. The technician knew his stuff, and was pleasant. As this was during the COVID-19 outbreak, he was also wearing a good mask and some gloves. The price for a service call was under $100!

GARY COSPER

Great place bought quite a few used appliances from them always great experience

Rachel Haag

Spencer's was great when my washing machine broke. A team came out early to figure out the problem -- when repair wasn't possible (machine was old, replacement part no longer available), they helped me find a refurbished unit that would fit my tiny closet space for a fraction of the price I'd seen at competitors. The delivery team was super helpful in installing it and hauling away the old machines. Would highly recommend!

Marco Polo

Bought a refurbished dryer...happy with it so far, but what I was impressed with was the superb delivery service and installation. I live in an old house and the washer and dryer are downstairs. A very narrow flight of stairs. The 2 young men that delivered my dryer were professional and fast. Thanks again!

Bob May

What a great place this little business is right here in East county Portland. Fairly good inventory and plenty of choices and the used area which is where I was at, and I was looking for a stacking washer dryer apartment style. They had some nice elections but I write this review because the young lady that works there was so helpful so kind and so patient and I was absolutely amazed at how much she knew about the products she sold. Right down to the strength and power of the internal motor on these washing machines and basically an examination of weather I wanted a stackable that if one broke down I would be completely out of luck,.... As opposed to the separate washer and dryer that you stack in a smaller size. Plenty of really really good information and like I mentioned before she was most kind and there was no down your throat hard sell which I really appreciate.

Bonnie Papasadero

Ricky was a very knowledgable, thorough and professional technician that came to fix our bottom freezer of our refrigerator. He was friendly; explained the problem in layman's terms for me; and fixed it promptly. He even returned the next day, free of charge, to follow up on an issue I had noticed after he had left, and he fixed that as well. I will definitely be going back to Spencer's Appliances for future home appliance maintenance and service!

Tara Connelly

Omar was wonderful! He fixed my washer in >25 mins and showed me a few tricks that I was not aware of for balancing my machine. Right now I'm renting so I don't have a choice who I use for repairs but in the future when I own my appliances I will choose Spencer's!

Meg Weber

We've always had great experiences at Spencer's. The staff is knowledgeable, friendly, and not the least bit pushy. They take trade ins, offer pricing on new appliances, and have a fantastic rotating selection of used and floor model appliances. Their parts department and repair services are top notch and their delivery crew is fast and efficient.

MSANA Land Use Chair

One of the best. I was working with another business in town that was okay, but not great. I found that business because there were so few in town with good reviews. They were unable to come out to fix my dryer so I called Spencer's based on their good reviews. Wow! I'm glad I did! The person who answered the phone was very friendly, obviously in a quiet office (the previous company answered from a loud warehouse where I could frequently hear other guys talking about sports, work, and one time, other clients), and they came out the very next day. Lee was incredibly friendly, obviously knew what he was doing, and had the job done in 30 minutes....maybe less. Spencer's Appliances gets all my business going forward. Great job guys!

Eddie Amans

We've had Spencer's service our appliances over the years. We keep going back because they have fantastic communication, fair prices and they get the job done right. Thanks again!!

Katie McNeeley

We have been working with Spencer's for almost fifteen years, so that alone should say something. John and Mary and the rest of the team have always been extremely helpful and kind. They are true to their word and follow through for their clients. They are a company that you can trust to back up their work and be truthful with their customers. I highly recommend Spencer's to anyone looking for a dependable appliance company that you can count on!!

carolyn noblet

I read a number of reviews before calling and making an appointment. I was so happy. In less than an hour my washing machine was working. Thank you Lee. Further, they do guarantee their repair.

MJ

Just had a dishwasher replaced and I don’t have enough good to say. Friendly, informative and engaging. Not enough is done for good mom and pop shop’s. I just told my wife that any appliances we get for our new home will be purchased and installed by these guys. They show up when they say they will and they’re on the ball.

Katie LaBonte

Amazing customer service, from quickly scheduling an appointment all the way through finishing our repair - will absolutely recommend Spencer's Appliances to anyone looking and they will be our go-to from now on!

Meighan Holder

Walked into Spencer's looking for a refurbished fridge. Found exactly what I wanted and scheduled delivery. They showed up RIGHT ON TIME and were fast to get the old fridge out and put the new one in. The best part is that I had another old fridge in my garage and they hauled that away too! Awesome service, friendly staff, and fast workers! 5 stars all the way!

Christopher Kelley

These people are great. They're friendly and they give you straight answers. I've never had any trouble with them, there's never been any drama, and they've always done good work, on time, with fair prices.

Whitney Shake

We’ve had Spencer’s out a few times to tend to our ancient (1980s) electric range and every time they have been on time, professional and known exactly what needs doin. Our technician Lee is friendly and communicative and we couldn’t be more appreciative of his hard work keeping our old gal kickin’.

Krista T

REALLY loved the service!!!! I was having issues with a washing machine. Israel was extremely helpful; explained my options, costs, what to look for and expect. He helped me make a solid and informed decision. THANKS! You have a repeat customer.

Meggan McKenzie

Called to get my oven fixed instead of buying a new one and Todd came out to help. He was awesome! Not only did he fix it he was very personable and friendly while doing so. Great place!

Samantha Gushard

I wasn’t home during the replacement of my dishwasher and needed them to enter my home without us. Braden called upon arrival and was kind and responsive. He even text me when finished with a picture of mold he'd found on the wall behind the dishwasher. I know that may not seem like a big deal, but the little things really matter these days and going the extra mile instead of just pushing the appliance back where we’d never know is appreciated! Thanks for putting customers first!

keri handaly

I contacted a few stores in town for assistance with my control panel diagnosis on my Kenmore front loader which had stopped turning on. They said I could drop in and they would check the panel for me. Based on the testing, we determined that it was most likely a broken door lock that was preventing the machine from starting. They had one in the back from a machine they were parting out. The staff showed me how to remove the wire around the rubber seal and take out the door lock, sold it to me for $20 (I gave them $10 more for being so nice). I came home and installed it within 15 minutes and reassembled my washer. Sooooo happy. Great folks here!

gary pearce

They had what I wanted At a reasonable price and even delivered it from the other side of the river. Everyone everyone there was very easy to work with

Gregg Hardy

These guys are great. I sent in a video of my washer making a noise. They had me run a quick test over the phone and determined that it would be cheaper to buy a new Duet washer than to repair and saved me a bunch of time and money for a house visit. Thanks guys.

Kristin B

Came out and fixed a gnarly range very quickly, right before Christmas. Spencer's had ALL hands on deck, and were fast, and super professional. Inspirational customer service and quality work. Thank you so much!

Susan Danahy

I had an excellent service call which I followed up with the purchase of a used set (washer & dryer). It was important to speak with the actual repair tech versus a sales person. I know I bought what the tech would have purchased!

Colleen Ohler

Yes its true. I too believe Spencers to be AWESOME!! Got a CLEAN used fridge for a great price. Got it delivered for FREE, and my old fridge picked up FOR FREE again!!! The delivery fellows were the goods! So very nice. Thanks so very much. If we have needs we will use them again!!

Stefanie Dieffenbach

These guys are great. Efficient, quick and very reasonable on price. And they do have a constant flow of used appliances. They're also committed to the Montavilla community. Highly recommend their repair services!

Sonja Coy

From the first initial phone call down to the delivery and installation everyone was very friendly and helpful. I was able to get my dishwasher replaced in a very timely fashion.

Charles Wise

The lady that says spencers doe's not know how to treat customers is not dealing with a full deck. Not only the guys but I have had the woman take me to where a part is. And never had the least bit of trouble. They do it like it was done in the old days. If a wierd rack we are not sure if it is going to do it or not or a nob they have let me leave something or just take the stuff home bring back the ones that don't work for what I was working on. And even have had them call a dealer a couple of time by themselves and then tell me it well be on the counter at 43rd and belmont. Now that is the way to treat customers. You must of been having a bad day. Or the item you wanted that was in your hand they did not have it ready 10 minutes before you got there. Charles Wise SR. yes I well be back again. and know that if a part is wrong they well do there best to swap it out. Sure don't get that at a dealer anymore. Chuck.

jennifer humphrey

These guys are awesome. They have a good variety. They guarantee their work. Very friendly!

Pam's Clean Machine, Inc.

Amanda IS AMAZING, she went ABOVE and BEYOND more then once. Her Customer service is refreshing, also the owner seemed to be a nice human...I highly recommend using Spencer Appliances

Logan Hendershot

Corey installed a dryer at my place today like a pro. Had to take out a railing, and do some gymnastics but he got the job done, and fast. I just sat around!

Alison Wesley

We needed help with our washer and they fixed it quickly, arrived on time and had great customer service.

Scott Young

Staff was absolutely fantastic. Very knowledgeable and helpful. Would recommend to anyone looking for a new appliance or trying to fix an old one to check these guys out first.

Katherine Wolfe

Always good value and service, been using them for years and no complaints.

xxSPAWNxx

Spencer’s is great. They got great service with a lot of knowledge of appliances. And a decent selection of stuff with good prices

Ben Jackson

I've had these guys over for service calls and they've also told me what parts I need and where to find them, not to mention how to fix stuff on my own over the phone. Great company! Excellent service and advice!

Alana Davis

I needed a very small part that I couldn't find anywhere, unless I bought a bigger part for $50. I walked in, showed them what I needed and within a few minutes, the guy gave me what I needed, NO charge. Definitely will use them again.

Ray Schoff

These are the best appliance repair guys in Portland. They have come to my house a couple times on different appliances. They are quick and inexpensive. They always seam to know exactly what is wrong and how to fix it.

Alisha Holland

I wish I could give you more stars! Sooo friendly and helpful, fast and efficient delivery and install, LOVE the new appliances! Thank you guys so much. Please check out this business!!

Carla Nielsen

Always nice to visit Spencer's for our Appliance needs. Unfortunately we were not able to find what we needed today but considering the service we've had in the past we will always come first.

Josh Edinger

Helped us right when we walked in. Where extremely upfront and honest about what they had. Gave us room to look around. Where extremely helpful,/nice even though we didn't buy anything

Shane Goguen

Nice shop, they had the part I needed for my dryer and gave me some good tips on replacing it, thanks guys!

Patrick Wong

Good place for used appliances. Selection is dependent upon inventory. They service all appliances and warranty used sales for six months.

Tim Hyclak

I just spoke with Isreal in parts and service. He wasn't able to get the part I need, but he was super helpful answering some of my questions, and pointing me in the right direction. Thank you so much!

Ellen Dorsey

Super friendly and knowledgeable repair guys. Competitive pricing compared to other appliance repair companies.

Ronald Dickson

Good place to shop for used appliances but the drawback is the warranties or no warranties at all

Allen Sumpter

I use Spencers almost exclusively, for multiple sites, and they have always done a great job.

Jon VanDerZee

They came out to look at my dishwasher that wasn't draining. The technician was super helpful and I will definitely be using their services again.

Alex Arnold

Everyone I dealt with was awesome from selling me an appliance to delivering and installation. 100% on customer service.

Trey

These guys are awesome they will do all the work and give you a 6 month warranty

Patricia Mohr

My go to appliance repair shop for nearly 20 years! Knowledgeable repair staff that gives me the straight information. Way less expersive than expected.

Lynne Pohrman

They told me how to reset my freezer first before they came out. Totally awesome customer service and honest!! BRAVO

Pene Tolvstad

Excellent service. Repairman fixed the washer problem very quickly. Courteous. I highly recommend them!

Bogan Shimanovsky

Friendly staff, Great prices & Free delivery if you live in Portland.

Dan Welch

Excellent service on my Bosch dishwasher. Great deals on new and used equipment.

Christine Gourley

recently purchased a used dryer. couldn't have been better treated, good price, free delivery, warranty. will buy from them again.

Kathy Gallagher

Good place to shop for affordable used appliances, they even come with a six month warranty.

Donna Nelson

Great warrantied gently used appliances. Serviceman are very good.

Johnnie Renfroe

Loved it. Was first time going. They decorate there place really nice for everyone to see.

Edgar Bucksnort, Esq.

Great service, great appliances, really good price. Will definitely shop here again.

Cameron Laufman

Tremendously helpful and professional, happy to answer all my questions to the fullest.

Susan Marie

We use Spencer's to repair and replace appliances at the properties I manage in Milwaukie. Quite pleased with their service!

Michael Walsh

Awesome! Great service, professional, and knowledgeable staff will see that you get what you came for:). A+++

Robert Barrow

Great place to get new and used appliances and parts Great friendly staff. 5⭐

Talor Lee-Stiles

Punctual, personable, professional, great customer services, makes sure job is done right and complete. Highly recommend!

Amber McKinney

Best place in town hands down! Fair prices, great employees, honest company!

Chris Watkins

I highly recommend this business. They are experienced, professional, punctual, and most importantly... They care.

Merry Skuse

Delivery was right on time dryer works wonderfully very satisfied with this company

Larry

Took good care of me. I bought a used stove price was fair.

Chip Fleck

Good place for appliances. Best prices around and the best quality.

Heather Paniagua-Maricich

Very nice staff & their repair staff are on time and friendly!

Steve Cole

Fantastic help. Told me that I did not probably need the part and give me ideas as to what might be the problem. Gave me a used part to test.

Sandi Hall

Prices were good and service was great

Lisa Lastname

Friendly, affordable, local. For real check here before going to a big box store

Stephen “Otter” Murray

Great place for a good deal on appliances, friendly and helpful.

Jan K

These folks continue to impress me over the years with their friendly, professional service!

Robynn Bell

Easy transaction and friendly staff.

Jodie Miller

Tons of appliances. Knowledgeable, friendly staff. Good prices.

Barbara Ford

Excellent, timely service. Recommend.

Raymond Larson

Good used appliance and repair shop. Over time, lots of reasonable items.

chris rankin

I have been using Spencer’s appliance for over 15 yrs weather buying used or for repairs!!

Stephen Harrah

Friendly local service. Free drop off of old fridge.

Me R

They are very kind, knowledgeable, and friendly!!! Two thumbs up : )

Michael Jones

Great service, awesome people.

nurseKi jsmith

Prompt, nice and really great price. Plus very time efficient.

Janis Montana

They recycle appliances if unable to refurbish them.

Oscar Fre

Great service, home delivery and setup.

nancy loeb

fast service stand behind their products, came right back when there was a leak and fixed it.

Grama Lisa

Very friendly, excellent customer service. Very helpful.

Mike takeyama-Anthony

Super nice people stock hit and miss. Call ahead

Casey Moffett-Chaney

Great service, warranty and products.

Erik Estrem

They fixed my marine fridge and saved the day. They are pros.

Rachel Robinson

Small place, but very nice people

Sailortrev Irish

Knowledgeable friendly good service

James Evans

New and used appliances at a fair price

Sarah Augustine

The dude was super helpful and nice!

Jean-Christophe Zobel

Great service and fast delivery

Heyamoose

Call if you need any parts

garth north

Awesome supply of used appliances and parts

Elle Wise

Wonderful place very helpful

Richard Lal

Great place to buy appliances

Darrell Clark

Nice

SdaPdx

Best service in town.

richard cafaro

Good place and fair.

Edward McKinney

Hard to say because of the pandemic

Dwight Heath

Excellent service

A. Bacharach

Great place.

Les Jackson

Honest repairman!

Anthony Wilson

Friendly Service

Megan Deardorff

Unfortunately, Spencer's has closed as of Feb 1, 2023.

Alicia Johnson

Jude A

Ralph Devlin

Jenna Thomas

Tammy Fales

Cindy Huber

Tom From MySpace

Andr Wert

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