Reviews of Agren. (Appliance Store) in Portland (Maine).

Agren

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Appliance store

Appliance store

35 Foden Rd, South Portland, ME 04106, United States

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Information of Agren, Appliance store in Portland (Maine)

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Reviews of Agren

Brett Saide

I was looking for some appliances, and stopped in with my kids and dog. Agren was amazing! So kind to my kids and even allowed me to bring in my dog - which they all loved seeing. Kevin was great about finding us the right units. He really understood our vision. He’s super helpful, very knowledgeable, patient, and proactive on scheduling. If you’re looking to get some appliances in the area - go to Agren!!

Susa Talan

Highly recommend using the online chat feature when working with Agren – I had a GREAT experience working with Amanda who was available to chat and send invoices via text/email. I moved through the process of purchasing a dishwasher very seamlessly. She was super accessible, immediately responsive and very friendly and thoughtful.

Joe Rardin

Great experience at Agren with Kevin Shrader showing us replacement dishwashers. Our 3yr old GE profile could not be repaired. After speaking about what we were looking for, Kevin helped us narrow a few models highlighting price, reliability and features. We selected a Bosch and added the Agren 4yr warranty after hearing that any portion not used in repairs would be credited to future purchases. With the same prices as big box stores, knowledgeable staff and in-house install/repair team, it was easy to shop Agren.

Elizabeth Weaver

John patiently answered all of my questions and provided printed materials including a detailed price quote. His approach and that of other sales staff I encountered during an earlier visit was low key and professional. No pressure. I like to be able to leave and do my own research before making a big purchase. After I made my decision his follow through was immediate. Agren employs their own staff to deliver and service the appliances they sell. A big plus with me.

Aaron Muse

The customer service and overall knowledge of the Agren Staff was impressive. The overall buying process was hassle free and the pricing was the best around..... This is your true and easy alternative to the "box-stores" and Agren Appliance will be my new "go to" for any future household needs!

John Lane

Agren is the best. Their sales staff knows what they're talking about (unlike the big box stores). I walked in looking for a dishwasher and done with the purchase and out the door in 30 minutes. John B. was my sales rep today. He was excellent - polite, patient, and knowledgable. I highly recommend!

Beth

We have purchased many appliances from Agren over the years. They have good products and sell for good prices. Yesterday we went in to buy a new dishwasher. They had prior records from purchases from an earlier house. Found our history quickly and showed us dishwashers that fit our budget and our taste. Jonah was our salesperson, he was very friendly and very professional and answered all our questions. Will definitely recommend Agren and got to Agren in the future. Beth PS we may be back soon for a new oven.

Beth Richards

We’ve bought multiple appliances at Agren in South Portland and have never been disappointed with their customer service and quality of the products they carry. Most recently I purchased a washing machine online through their website. Amanda emailed me within an hour or so to verify my purchase, give further details about delivery, and to just check in making sure I was informed, happy, and satisfied with the process. I wouldn’t go anywhere else when buying appliances for my home.

Shawn Gaudreau

Agren is a top notch company. The staff are extremely knowledgeable. They work with customers to find the best appliances for them based on their budget. There is never any pressure to buy from them. They are happy to educate the customer and hope they will be able to make the sale, but if not, then they are happy to have helped. The showroom allows customers to see many different products at various levels. Be sure you know what your budget is because you can get drawn into some nice expensive options. It is nice to dream but stick to what you can afford. We have purchased several appliances from Agren. Very happy with the customer service and the quality of the products. The delivery and setup is always great. No issues ever! Very professional organization from top down. Will continue to use Agren. They are the gold standard for appliance purchasing in my book.

Nancy Litrocapes

Agren has a terrific selection. I recently bought two appliances from Jon, and am awaiting the arrival of a third. Jon was very professional and made the process easy. Andy, the installer, really knows what he’s doing. Great team.

El Fraser

Shopping for a new mattress. Great service, found what I needed and was given a printed quote. Had looked at other places, but went back to Agren's due to another very satisfactory purchase there in the past few years. Great service - well trained staff - local and local. Given a discount too! Many thanks.

Sandra Taylor

Amanda Olmsted at Agren’s was quick and efficient. She asked me what I was looking for, showed me a few options and then checked to see what was in stock. The process was quick and painless. She asked me what my price range was and never tried to sell me on a more expensive model. She made buying a refrigerator fun! Thank you Amanda!

kate pooler

Amazing service!!! From in-store to delivery. Everyone is so knowledgeable and friendly. The delivery guys are careful and make sure you're all set before leaving. With price matching, there's no reason to shop at a big box store.

Dawn Tamulevich

Beautiful clean store. Amazing service!!!! Kevin was so helpful and even better gave me his honest opinion on the dishwashers I was choosing between. Best price out of anywhere else I checked. A SOLID company that I have confidence in If I need service in the future as well!

Erin Soule

Have ordered my appliances from Agren in the past and currently. Always friendly and great service and prices. Amanda was courteous and helpful with my online order and setting up for install. Highly recommended!!

Nicholas Foley

I went in to the South Portland location to buy a new Weber grill after being referred by a friend. Cameron quickly offered assistance and printed out the spec sheet so I could review with my wife. I went back in a few days later and he was great. He answered the last few questions I had and got the unit ordered. He made the process very quick and easy.

Vicki Mercer

Agren is a great place to buy all your household appliances. We worked with Kevin Doughty and he was great. Knowledgeable and has great ideas and opinions. They are the best.

Steve/Barbara Clark

Drew was very knowledgeable and helpful. He listened to what we wanted and offered us 3 options to consider. Agrens prices and installation costs beat several other competitors. Their inventory allowed us to set up an installation date within 2 weeks.

Linda Foss

We got a very clear review of the dishwashers we were considering. It was clear which product would be best for us to purchase. Lots of models to choose from. Very satisfying experience.

Julia Nord

Quick, friendly, competent service. Asked what we needed and LISTENED. No big upsell push but we left feeling good about our purchase and plan to go back when we outfit our new kitchen.

don kennel

What a pleasure working with the staff and product offerings at Agrens. Turning a disappointing broken 17 yr old dishwasher problem into a well informed tour of todays offerings. John and the staff know their stuff , listen to our needs and can deliver the products they offer. And I was very happy that they cover a wide range of budget choices ! This is our third purchase with Agrens over many years and they stand with you for your appliances life

Jane Martell

Chris Gebhardt at the South Portland location was great to work with. He was very knowledgeable on the GE and Bosch products that I purchased. He’s a great communicator and makes sure the customer is taken care of! Great experience and company!

Brenda Buchanan

We shop at Agren because of the personal service, and Kevin was terrific in that regard. He was helpful and knowledgeable - made buying a new mattress easy!

David Sanderson

Super easy! Told the sales rep what we wanted and he showed us the replacement items. Bada Bing! Great prices too! The sales rep nailed it. Thanks, Dave

Thomas Sheehan

Staff (Cameron) was very courteous, knowledgeable and helpful. I very much liked the price match feature with big box stores. I would recommend agren highly.

Paul Cote

Jason was very helpful and knowledgeable in my search for a new refrigerator. He didn't try to sell me something I didn't need. I am very happy and will certainly be returning In the future.

Linda Sanborn

Very happy with salesman, Kevin, and our experience at Agren in purchasing a new dishwasher. Kevin was very knowledgeable about the product and answered all of our questions.

Andrew Bouchard

Agren was recommended by a friend and we will certainly recommend to our friends in the future. Amanda was great to work with. Very easy to work with and quick to respond to messages.

Michele Tourigny

This was our first time visiting the South Portland Agren’s. Drew our salesman was very knowledgeable and helpful with purchasing a new bed! We were pleased with the whole experience.

Paul Redstone

We found Amanda to be extremely knowledgeable. That enabled us to more easily select the appliances we wanted. She was a pleasure to work with.

Linda

Just bought a washer machine! Enjoyed the pleasant experience of picking out a simple washer machine. Salesman was definitely the help I needed to make my choice. Highly recommend!

Dan Landry

We received outstanding customer service. Despite our appliances being delayed for more the a year, they kept us fully informed and accurate as to when to expect delivery .

Daniel Fisher

Had a washer/dryer combo arrive two days ago on schedule and installed perfectly with little impact to our daily life. Another great experience working with the folks at Agren South Portland. Thank you!

Jean Ward

I had a great experience shopping for a new mattress at Agren’s. Stephen seemed very knowledgeable about the product lines and was able to answer all my questions.

Paige Radomski

10 out of 10 bought our refrigerator and few months later dishwasher- great and personable easy going and Knowledgeable- buying all my new Appliances with you. Thank you very much- P.S GE Cafe refrigerator is so beautiful just to look at - we love it

Cynthia Jones

Salesman -Kevin was very professional and knowledgeable about the product I was looking at. He answered all my questions and provided me with many details regarding the washer /dryer . Thank you

Karl Morlock

These guys are awesome. We purchased $35K worth of appliances here a couple years back and the entire process went flawless. We purchased a Subzero Pro48 fridge and Wolf cooking appliances which we were very impressed with. They had every item on the showroom floor and the salesman was professional and friendly to work with. Our appliances were ordered and delivered as promised and they sent a 5 man team to bring the 800lb fridge into our house at no extra charge. We had 1 minor failure with an appliance a year later and they had someone out within 24 hours to order parts and take care of it right away. Its nice having a feeling of confidence after the sale and knowing they are there if you need them! I have referred many friends to them and they all have given positive feedback of their experience as well

David Neujahr

As an owner of a construction company I always recommend Agren. They always meet or beat others prices and their service department in second to none and without service what do you really have?!

Alison Doucette

We just bought four appliances at Agren in March. We were very happy from the sales to installation. We love the look of our GE set, and they cook just as nice. Did I mention that the dishwasher is so quiet?!?! Thank you Tim and the team for everything! We will be back for our next appliance.

Marcia Weeks

Excellent customer service -- made the process so easy for me! I will never use another company for my appliances!

Susan OBrien

I have purchased two appliances from Agren and have had excellent customer service. I would highly recommend them!

dan segal

We recently purchased a home and needed to get all new appliances. Our salesman Kevin helped us find the perfect matching appliances to fit our budget. When Agrens say they'll match any price, they mean it. After we had already agreed on a price, Kevin double checked prices of everything on both Lowe's and Home Depot websites and was able to save us even more money. He was very knowledgeable and very professional. Highly recommend.

Linda Vincent

I received excellent service shopping for a washer and dryer at Agren from Chris Gebhardt. He listened carefully to my needs and placement issues and provided me with lots of details about possible choices. He then sent me home with lots of specs so I could measure and make my choices. We then followed up by phone so he could answer more questions and place my order. I was pleasantly surprised to find that I could get delivery in a week! Hopefully all will go well with delivery and installation. So far, I highly recommend appliance purchases at Agren.

Deb Ivy

Our installer Andy is wonderful! Very thoughtful and mindful to use care in our old house when installing our new dishwasher. He is very professional, worked quickly and showed me all the inner workings of the dishwasher to operate it the first time. Andy’s friendly demeanor provided a very enjoyable, easy experience. He shared stories of how kind the owners and leadership at Agren are to employees. It is nice to buy from a company that treats their employees well. Agren has been my go to for appliances for 20 years. We could order online or shop at a large retailer, but we always choose this lovely local company - and the biggest reason is their service department.

David Shorey

Agren and having a sales agent like Drew Coppenrath made our selecting and purchasing our new stove and oven easy and very accommodating. Why go to a big box store when you can shop local and get personalized attention and knowledge. Having an installer meet with us in our home to ensure fit and trim was very pro-active. Bill was very knowledgeable and accommodating as well. Overall it’s been a great experience!

jspensears

Dan was very helpful and pleasant. Made buying an appliance very easy and satisfying.

Liberty Bell Moving & Storage LLC

Bought lots appliances from Agrens including but not limited to washing machines, dryers and a fridge. Their staff is prompt, courteous, punctual and utilizes e-mails and texts to the fullest to coordinate and update their customers on billing and tech arrival times! Agrens in awesome 🤩 …

pamela smith

First, Kevin Shrader (service Clerk) provided me with superb customer service. His friendly attitude coupled with his knowledge of the appliances (washer/dryer) ensured I received the best deal; was treated with dignity an respect and that I will return in the future. The appearance of the store was excellent : clean and neatly organized.

Matthew Lee

My wife and I went to Agren to purchase appliances for a kitchen remodel. We were greeted by Kevin Shrader who made the process very easy for us. He was courteous, professional and knowledgeable. We ordered our appliances from him yesterday. This is the second time I have purchased appliances from Agren and I wouldn't go anywhere else. If you are looking to purchase appliances be sure to give these guys a shot. Ask for Kevin and you can't go wrong!

Rachel Michaud

Drew helped me have a wonderful experience at Agren appliance store. He was courteous, well informed,, and extremely helpful in helping me get what I needed. I would recommend him to anyone who needs new appliances. Thanks again Rachel

John Voyer

I needed to replace a broken washing machine with its updated equivalent. I was in and out in 15-20 minutes and will get the new washer in a week!

Heidi Cook

This was my first experience purchasing multiple appliances at once and I went in feeling a bit overwhelmed. Kevin D listened carefully to what I was looking for and was very efficient in helping me. He was very good in explaining the variations in operations and in pointing out the pros and cons of various features. I left feeling much more knowledgeable and confident about the guidance I received from Kevin and am highly satisfied with my decisions. I can’t see myself returning to Lowe’s after getting such great and well-informed service at Agren, South Portland.

Debra Dunham

Buying a new washer and dryer was a very easy experience here. I was helped immediately and shepherded through the whole process. So much better than trying to flag down an employee at a big box store!

Wayne Goins

Dustin was extremely knowledgeable and patient and provided us with all the details needed to purchase our appliances.

bill jarvey

Stephen was amazing, helping us find the bed we were both looking for. Knowledgeable, informative , understanding of what we were looking for, he helped us settle on a great purchase. We have always been satisfied with Agren.

Christine Albrecht

We had really great service at Agren while shopping for new appliances. Chris was extremely knowledgable. He was attentive but we did not feel any pressure to make a decision or purchase. They had they same prices as Home Depot, but the service and warranty through Agren is so great!

cfaa95

With years of experience our salesperson was able to quickly take care of our needs. His insight was the driving force in our decision making. The follow up was fast, professional, and above & beyond.

Michelle Jordan

Excellent service from ordering to delivery. Helpful, respectful, and knowledgeable. Never going through a box store again. Night and day difference between Agren and box stores. Definitely recommend!

Robert Isler

Excellent sales experience once again at Agren Appliance in S. Portland, ME! Kevin Shrader, our salesperson, was friendly, knowledgeable, and un-rushed in spending time with us to select an Electric dryer. Very pleased with the encounter.

Alison Schmidt

Stephen was very knowledgeable about all the mattresses that they carry. He answered all our questions but wasn’t pushing us to buy. Overall, it was a very pleasant buying experience.

Troy DeRoche

Knowledgeable and friendly right from my entry into the store. Listened to my woes and put my fears to rest with patience and compassion. Thank you so much for your support and advice

Phyllis Ogrodnik

Cameron offered comparisons of several washers and dryers to explain features now available that helped in making my choice. I have shopped here before and plan to do again.

Dorothy Conforti

I spoke with Chris in South Portland this morning and I could not have been more pleased. He was pleasant, helpful and guided me in my purchase of a Bosch dishwasher which I decided to order sight unseen. Unusual for me. I emphasized the urgency of receiving this replacement for our old dishwasher which has caused and continues to cause to our floor and ceiling. We are past customers of Agren and highly recommend them for sales and service.

Tania Hopkins

Great sales team. Lots of models to choose from and all my questions were answered with no pressure. Delivery guy was super helpful. A++. Will by my next appliances from Agrens too. I enjoy buying local.

Dave Thibodeau

Had to order a new gas range, and usually would just order from Home Depot or Lowe's, but after a lot of searching realized that Agren was only a few dollars more, and will actually repair any appliance they sell! This was a no-brainer. 10/10 would order from again.

Blaine Benson

Great service discussion and ultimate new dryer purchase. Delivery crew was wxcellent!

Markie Mello

Dustin made the whole process so easy! We walked out feeling informed and that we made a great choice.

Pamela Gill

The staff was very helpful even though there’s a delay in getting our machine. They they were friendly and very helpful as well as knowledgeable. Thank you.

Matthew Elliott

Received great customer service. Communicated to me all my options and thought the transaction went very smoothly.

Val B

We appreciate being able to make a local appliance purchase, while sidelined with severe colds, by text and email with Drew Coppenrath who had helped us with prior appliance purchase.

Larry McCarthy

We went to Agren's to attempt to find a new mattress. Stephen in South Portland walked us through the customer “test” mattress to find what our type of sleep is for the correct firmness. This was a quick and easy process. Once done we were provided info about mattresses that met our comfort level. We tried out a few and it was pretty easy to make an informed decision. There was no pressure to buy or towards more costly products. We are very happy with the customer service and the ease of the purchase.

Kristi Lychalk

I have purchased all of my appliances from Agren over the last few years. The service from the show room to delivery and set-up has been A+ every time.They communicate professionally. Even with the inevitable delays that occur with delivery schedules, I know the person before me is getting the same attention to detail and quality that I appreciate, and that takes time. I much prefer doing business with a company like Agren than a box store, it’s a more pleasant and personal experience.

Kate S.

I went to buy a washer/dryer for the first time having no idea how to shop for one and Amanda was so helpful and patient ! She answered all my questions and was extremely knowledgeable and friendly as well! She helped me find solutions for my needs. I walked out confident in my choice and with a good price. Great experience and would highly recommend!

Kathleen Wiklund

I am so pleased with the service and professionalism from Chris, Dave and Jonah. The follow up was top notched and the Bosch appliances are lovely. I’m about to order the rest of my kitchen and look forward to doing more business with them. Thanks for your help, Kathleen Wiklund

Mary Pearson

I contacted Agren’s after I had zero customer service at a local big box store. I am so glad I did. My sales person, Amanda, was amazing. She listened to my unique situation and what I was looking for and got back to me quickly. She filled al the checkboxes I needed and was extremely pleasant & knowledgeable. I would highly recommend them. (*note: This review is based on their sales department. I am still waiting for my dryer to be delivered & hope the crew is as good.) 👍

Bill Manning

Bought a new washer and dryer on June 28th. Kevin S was very helpful with picking out ones. Paid for deliver & installation, couldn't do that until 7/15 and that was ok. Had an issue with the dryer that was fixed the following Monday, ok with that but then when we went to do laundry that evening had a leak at the drain hose. Obviously the installers didn't run the washer to check for leaks. Called this morning but they can't get anyone out to correct the problem till Thursday, that makes it 6 days that we can't use them. Disappointed in the length of time to correct the issue.

Lisa Kenerson

The sales representative Amanda was wonderful. She heard what I needed for a washer and provided excellent feedback on each one I was considering. I appreciated the thoughtful service.

Rachael Roberts

Amanda, my sales rep, was incredibly kind, patient and answered all of my questions quickly & thoroughly. She made the process of purchasing my new refrigerator very easy, with absolutely no pressure. Not the kind of service you'd find at a big-box store. I'm extremely happy with the experience & will be a regular Agren customer from now on!

kathy macvane

I worked with Kevin Doughty who was very helpful. My refrigerator that is 25 years old is starting to die so I need a new one. It was installed in a kitchen remodel so it was built in & I needed something that would fit in the same space. Kevin helped me find it

Karen Quinn

Amanda and the staff at the South Portland store were amazing to work with. They were able to accommodate our needs and get us equipped with exactly what we wanted to complete our home.

Suzanne Tolleson

I have bought appliances, from air conditioners to top-of-the line gas stoves, at Agrens in South Portland, ME for over 20 years. Their products and customer service are exemplary. I live an hour and half drive from Agrens, and they continue to service their products in my home. If you are considering the purchase of any appliance, don't go to the large box stores and get below quality products. Go to the independent company, Agrens. Multiple locations around Portland. All you have to do is choose the product, the choice of company has been made!!

Holly Kidder

Logan helped me narrow my choice on a new washer, and was knowledgeable and informative. I feel good buying from Agren because they service what they sell, and they are a local company. Thanks!

Jamie Garvin

Another great appliance purchase from Agren. Forget the National big box stores. These guys are the best for sales and service, time and time again. Have now bought washer, dryer, dishwasher, and stove from them in the last few years. No doubt who we’ll turn to when we need a new fridge next.

Barbara Chilmonczyk

Excellent products. Kevin Doughty is an amazing person with whom to work.

Victoria Swerdlow

Just worked with Amanda at Agren to order our new refrigerator. She was knowledgeable, responsive, and pleasant - everything one could wish for in a salesperson. Thank you, Amanda, for making a hard process easier!

Beth Dunstan

Appreciated Kevin’s knowledge and guidance as we navigated the many options we had to choose from. Appreciate that the item we bought will be available within a week. Thank you!

Alejandra O'Leary Dafoe

Had a great experience with Kevin at Agren. He was very patient and knowledgeable and answered all of my questions as well as helping me with all of the delivery details. Thanks so much!

Jane Brooks

Salesperson was knowledgeable, courteous, and helpful. He listened well to my needs and found a product that matched what I wanted in my desired price range.

Brian Harris

We came at the recommendations of (1) Portland-native friends and (2) multiple local appliance/service professionals. Agren's prices and selection were great. Because of supply chain issues currently making headline news there was a backlog for the appliance we want, but our specialist reviewed options and helped us reach a solution we are happy with. Highly recommend!

Matt Thurston

Service was great. Will confirm once pick up unit and install tomorrow. Actually it’s Wednesday

Chris Sauer

Amanda was great, very patient, responsive, personable, knowledgeable and didn’t. Pressure us. We had never bought anything from Agren previously but because of Amanda, we have a very good impression and won’t hesitate to go back.

Michael DiLorenzo

What a fabulous experience. Great merchandising and assortment of product. Attentive and super, super knowledgeable salesman (Chris!). Made shopping a snap.

Kelly Rich

We appreciated the buying experience at Agren‘s and quality of product offering. Stephen Taylor was a significant help, very knowledgeable, and not at all pushy. We highly recommend this company!

Carole Dunphe

John was a great help and we really appreciated the time he took to help us with our purchases

Elizabeth Shevenell

We recently purchased appliances from Agren for our kitchen remodel. From beginning to end, it was an excellent experience….even given supply chain issues. They were responsive and helpful.

Fred Hall

Our salesperson, Kevin Shrader did a great job for us. We never left the house, he sent 4 options for the appliance that we were looking for and handled the sale remotely. He followed up with phone calls and explained various items associated with the appliance. We are very happy with Kevin , Agrens and the process. Thanks again!

Jennifer Sullivan

Drew C. is knowledgeable and detailed. He was very patient with me while researching appliances for a major kitchen renovation. I was able to choose with confidence, and his steady communication throughout the process made the experience even better. Happy to report our appliances are in, even with longer than usual lead times.

Pam Hageny

Chris was excellent in his customer service approach. He was extremely knowledgeable of products and did not hesitate to answer questions and research information as needed. I highly recommend Chris and Agren’s to those seeking appliances.

Mike Stone

Kevin Doughty was very professional, courteous and helpful with the selection of my new electric range. He was quick to take the time to help me sort out the best option. The delivery team did an excellent job...quick, efficient and courteous. I am very happy with my purchase and the excellent service that I received from the team at Agren. I highly recommend Agren to anyone who was looking for new or replacement appliances. They know their stuff!! Very satisfied customer. M. Stone

Richard Gruslin

Always purchase my appliances at Agren. Kevin Shrader waited on us and was very helpful selecting the electric range we wanted. He checked the specs to make sure the new range would fit. Can't ask for more

Luc Bergeron

Very positive all-around. Big variety of brands and styles, great help from the salesperson in getting us a new fridge that's in budget and fits in our space. Delivery was excellent. Very happy with this whole experience.

Vanessa Russell

Chris was so helpful as we chose appliances. We went to Agren because of some poor experiences with larger, national companies, hoping to receive a higher level of service with a local company. Chris provided that experience- he was knowledgeable and responsive and ultimately helped us find what we needed at a lower price than we would have paid elsewhere. We will definitely use Agren again! Thank you Chris!

Elizabeth Herrle

Went to Agren to update a few aging appliances. Kevin did a great job walking me through my options and gave great advice throughout the buying process. He was very upfront about supply issues and what to expect in terms of delivery timelines. I'll be waiting a bit for the appliances, so can't speak to that part of the process yet, but the sales process was smooth, informative and low pressure. Great service. Thanks, Kevin!

nancy cartonio

I had no idea it was such a big place with so many high end options! I went in looking for an “open box” inexpensive temporary oven to get me through some time but the selection of beautiful appliances was too inspiring- I ended up finding my dream oven! Salesman John was no pressure and very thorough….they happened to have it in stock and will be delivering next week! Happy Thanksgiving to me 🧡

Armand Vachon

Very positive, productive and effortless experience getting the appliances I was looking for. Product line and choices were excellent, service was A1 and top notch, and pricing and delivery on time as promised. If I have any other appliance needs I'll be calling my salesman at Agrens. A heart felt thank you to my salesman John B. and the crew.

Lois McCurdy

Very responsive to our request and submitting a timely quote. Appliances on order and very happy with the whole process.

Timothy Mead

I called Agren and inquired about a particular kitchen range. There price was around $230 more than the same stove at a competitor. They looked it up and matched the price. I purchased it over the phone. The sales man was quite polite and prompt. He didn't try to sell me something I didn't want. Good experience.

Dale Smith

First and foremost Agren's has a dedicated team of professionals that provide great customer service before, during and after the sale. The staff is very knowledgeable about all facets of the products that they sell. Kevin from S. Portland location guided us through the wait for our new appliances. Always keeping us informed. when you are in the need of alliances check out one of their locations and see how they can help you.

Melissa Harris

Jason was so helpful through my purchase today - I have a packed schedule and we were able to complete the entire transaction over text message and email. I am so thankful!!!

Tim McDonald

Kevin was fantastic! Last minute situation here, made a call, quick knowledgeable response for damage control here to help! 6 stars.., In stock and coming to install in a week! The best, Thank you Kevin and Agren! Tim

Deb Ledoux

Very pleased with the sales department at the South Portland Agren’s. Was able to research their dishwashers on their site and chat with their rep. to complete the order. Very reasonable fees for delivery within 25 miles and to pick up our old dishwasher. Extremely professional and friendly rep with a hopeful delivery within a few weeks.

Deb Wolfenden

In spite of the construction that is currently underway, we couldn't have had a better experience. The prices are competitive and in spite of national supply chain issues at present, their inventory was as good if not better than other stores we shopped. They were also candid in response to timelines to fill the order. Our sales associate, Amanda, was accommodating and knowledgeable. If she didn't have the answer to a question. She would research it and give us the information we needed in order to make an appropriate purchase. Have done business with Agren in the past and will continue to keep them on our list for comparison shopping in the future.

Margaret Nareff

Agren surpassed our expectations and John Bonang, south Portland, was especially helpful. We had been given some incomplete and inaccurate information on our brief, first visit to look at mattresses, but John cleared everything up and made buying easy. Many thanks

Nancy Chamberlain

Good customer service, pleasant salesmen, happy with the appliances we have purchased there

Jacqueline Soley

I’m tired of researching items online. I went to Agren because I knew I’d get great service and that I could trust they knew their products enough to recommend what appliances were best for me given my circumstance. Kevin was quick, three steps ahead on what I needed and the fastest way to get it to me, plus, the price was better than expected. I know they will back the products with service. I made the whole transaction in less than 10 minutes, including having him hold on while I measured the space! Thank you Kevin and Agren!

Betsy Hewitt

John was attentive, efficient, answered my questions and completed the sale for a garage fridge. Set up delivery in 4 days. Excellent service!

Mike Duclos

Our experience with Agren Appliance was excellent. Sales manager Jason Pauley asked a few questions and quickly found the washer and dryer to meet our needs, at a price better than we found for the same appliances at the "big box" stores in the area. The delivery team was on time, and did a great job getting the appliances in and installed. Highly recommend!

Jeremy Lock

These guys provide great service and will price match. They’re my absolute go-to!

Michael Trautman

Our salesman James was great! He was very patient and helpful in answering our questions and concerns. And Agren has a great selection to choose from.

Dana Schauf

Kevin D. was as helpful as could be. He listened to my needs and helped guide my decisions to find new appliances that fit our needs and budget! Had a great experience buying our dishwasher several years ago and it’s the only place I’ll go for appliances. They’re educated, honest, not high pressure sales, and service what they sell!

TJ LaPlante

Chris was friendly and knowledgeable. The whole process was quick and painless.

sherry dickstein

I have used Agren for many years to repair and replace appliances. They have always been professional and helpful while offering a wide variety of choices. I am now ordering new appliances and have had outstanding service during these difficult times. Their prices are competitive with all online pricing. I worked with Kevin D this time who was responsive, knowledgeable and easy to communicate with. I recommend them highly.

David Smith

We have had a wonderful experience with Agren. Drew our sales guy was very helpful and informative. The fridge was delivered when they said it would be here and delivery guys were great to work with. We did have an issue with the fridge that was from the manufacturer, but they took care of it right away and ordered a new part immediately. The whole team at Agren was professional, and knowledgeable. I would highly recommend this company for any appliance purchase.

CODwarfareIF

Salesperson was very friendly and willing to be helpful. Excellent people to work with. Process of finding and price matching was a bit too long but they did match two out of three items. One item’s delivery date was 3 months longer than the big box store and they were unable to substitute a similar floor model for the same price - but I would definitely shop here again

Molly Martin

Agren service was great, Logan made selecting and ordering full set of appliances across manufacturers easy and even accommodated a delay on my end for delivery.

Carla Ramos

Knowledgeable and efficient! Good selection of appliances. I would recommend Agren

Gregory LeClair

Great service and knowledgeable staff to help make informed decision. Kevin was super helpful

Jennifer Christensen

Agren has a friendly staff who are very knowledgable. I was happy to support a local business without feeling like I was sacrificing product selection. Plus Agren services what they sell, and our past experiences with their service team have been awesome. Looking forward to our first new washer and dryer in 20 years!

Caryn Frosio

Amanda was extra helpful in making my purchase, which was an uncommon stove. I am glad I chose Agren, and did so because of a previous experience in the Topsham location. Always helpful and knowledgeable!

R.S. Phil

Kevin was very receptive and effective on getting back to my calls. Very easy transaction from ordering to receiving my appliance. Having nothing to worry about was a great feeling in these times. I will definitely be going back to Agrens in the future.

Eleanor & Louis Dudek

We are so pleased with the excellent customer service at Agren Appliance. John our salesperson, exceeded all our expectations and gave us the best price on our new kitchen appliances.We will definitely make any and all future appliance purchases only from Agren! John was knowledgeable, friendly, and explained everything in detail for us. He also found several rebates to bring down the cost. We always chose Agrens for their great service department, which you never find with National chain stores. Thank You for your customer service! Eleanor & Louis Dudek

Sis San

As always Agrens pulled through for me. I was looking for a new stove and had been price shopping at several locations to get an idea as to what I wanted. They came in at the lowest price, printed me all the information so could go back home to research. Ordering just required a phone call, and they were very honest about the length of time it might take for delivery. I will be back again for my next appliance.

Carla Ham

I walked into Agren, sanitized my hands as suggested and noticed all associates were wearing masks. Good initial impression. My sales person, Kevin Doughty, was immediately attentive. He was enthusiastic and very knowledgeable about his product. He offered answers to all my questions. Having just left another local appliance dealer feeling less than appreciated, Agren and Kevin were professional and a breath of fresh air.

Kenneth Galeckas

We recently outfit an entire kitchen with appliances from Agren. Our sales associate was Drew Coppenrath. He was fantastic. We had some time before ordering and being able to take delivery, and he was very accommodating regarding our schedule. We also had a couple of changes to our build that took place after I placed the original order. Drew was great and was able to adjust to ensure that we had the correct length range hood duct cover. During the sales process he was really helpful in suggesting various models that would work for us. He was informative and honest, but not pushy at all...which I really appreciated. The prices were better than I expected and delivery was flawless. I would highly recommend Agren for anyone who is in the market for appliances. Round 2: We had an aging freezer column at a different property break down and need replacement. Once again Drew and his crew were great. Ordering, pricing, installation (custom panel) were flawless. Highly recommended!

Elizabeth Read

Great experience with the Agren team from start to finish on purchase of new Miele washer and dryer. Drew provided solid information during the appliance selection process. He also coordinated a separate "delivery" appointment for removal of my old washer and dryer, ahead of delivery and installation of the new appliances, so I could complete work on the floor of my house. The delivery staff were on time and did a great job with installation. I love my new washer and dryer! I would not hesitate to use Agren again for appliance purchases in the future.

Darcy Starrett

Chris has provided exceptional customer service with my appliance order. having always gone the "big box" route I am please to now work with Agren in these times of supply chain problems. I trust him that he will watch over my back order and make sure I get my refrigerator just as soon as possible. Thanks Chris

Emily Gray

I have been very impressed by the knowledge and honesty of the sales team as I purchased a range and refrigerator with them. Both of the salespeople I worked with freely shared their insights and knowledge and were patient and friendly as I figured out what would work best for us. Happy to support a local business and to receive great customer service.

Jennifer Lunden

Here is what I just posted on Facebook: Our washer gave out yesterday, and Frank and I decided we wanted to buy local. On recommendation from two friends of his, we went first to Downeast Appliance on Rand Road. Luckily, we had the foresight to discuss what we would do if people were unmasked in there so when we walked in and saw four people standing in a cluster and talking, all unmasked, we turned right around and walked back out. Just as I was about to pull the car door shut, I heard a man call out. I suspect it was the owner (since the recommenders said the owner is always in the store). He was masked now. He asked if we were looking for parts. I said, "No, we were here to buy a washer, but since everybody's unmasked in there we're going elsewhere." He replied, "But we all work together. We mask up when customers come in." I said, "Yeah, and so the Covid is all flying around in the air." And he said, "We don't have Covid." And I said, "How do you know?" We were at an impasse, and I closed the door, happy to have had a chance to explain to him why he lost this big sale, frustrated we would have to go elsewhere. So we drove to Agren Appliance on Foden Road in South Portland. We walked in the door, and Ahh... peace. The place was spacious and well organized, and about 8 masked salespeople were sitting at desks in two rows, most of them on phones. A man stood up to help us. His name was Drew and he took us right over to the washers and was very knowledgable and relaxed and did a great job helping us decide on a model. I let him know that he had the opportunity to make the sale because they were all masked (which he said was a mandate from the top) and because the other guys weren't. So, if you're in need of an appliance or a bed, I highly recommend Agren Appliance. Tell Drew I sent you! Edited to add that the two men who delivered the new machine and take the old one away were awesome.

Maryanne Rhoads

Recently I drove from Bangor to Portland to purchase Miele appliances. Things didn't work out the way I had hoped. A couple weeks later I called asking for a full refund. I was scared to death that my request would turn into a fight or that they would just say no. What a stand up company. The manager listened to my issues and without hesitation refunded me in full. I was very impressed and would definitely give then another shot in the future.

Joshua Pollard

While I appreciate that Agren is a local business that strives to provide great customer service I feel they come up a bit short. There seems to be built in redundancy that slows down the process unnecessarily. Such as waiting for an extended length of time to have an estimate done then waiting for another extended period of time to have a stove installed that is in back order. I know Agren can not compete with a much larger company, Amazon. Amazon could have the stove to us in less than a week. If Agren could install that stove we would have it much sooner. As it is we continue to wait.

R Ricker

We have been long time customers of Agrens in South Portland. We've purchased several appliances here before so this prompted our return today to buy a new dishwasher. Our salesman Kevin Doughty greeted us promptly and courteously. We told him what we were looking for and he helped us right away. He was knowledgeable of the brands and products as well as delivery and installation information. We were able to make a quick and easy decision and the paperwork was under way. Kevin was extremely professional, explained things completely and clearly, provided us with "just in case" information, answered all our questions, and did it all with a smile. We were extremely happy with our visit today. Keep up the great work! Bob R

Matthew Daigneault

Chris G. at the Agren store in South Portland went well above and beyond with his assistance and follow through on our inquiries and purchase. His intimate knowledge and background of the lines carried in store as well as his willingness to listen to our needs made this one of our favorite endeavors with regards to purchases for our new home. The Agren experience will FAR surpass any you may encounter at a box store and knowing that we were supporting a local firm with associates who have a vested interest in their customers makes this THE place to shop. They are the BEST!

N Markov

I got excellent advice from the Agren staff, especially the online chats with Chris and AJ, who are very knowledgeable about appliances and were able to recommend great options that fit my needs. I do not yet have my appliances, so I can’t review them, but I am very happy with the customer service so far.

Alan Harawitz

Kevin D. excellent sales person; knowledgeable and patient, answered all our questions.

Zach Lailer

Worked with Kevin D. at the South Portland location to purchase a new washer and dryer. He was extremely knowledgeable on all brands and helped explain features in layman’s terms. My wife and I appreciated his professionalism, and we will definitely be using Agren for all our future appliance needs.

Bethany Earle

We had a problem with our 2.5 yr old Frigidaire range. The service department was incredibly helpful in getting to the bottom of things. Natalie was VERY kind and courteous on the phone and in email. She took very good care of us and we could not ask for better service. Both technicians we met were also really great. We will definitely use Agren again when we are in need of future appliances. Thank you for being a great Maine company.

Monica Indart

Excellent customer service. Drew, my sales consultant, was so helpful and knowledgeable. Outstanding service. The sales/showroom is beautiful! I also really appreciated the thoughtful adherence to all COVID safety protocols. Agren is clearly a top notch, top quality business. Highly recommend it, and we'll definitely return.

John Remsen

This was our second visit in our quest for a new stove. We again looked at 2 models we had previously seen and decided to order a Whirlpool standard (no convection) electric stove. We actually dealt with the same salesman during both visits to the store and he was friendly, informative and helpful. He advised us of the stove warranty and the Agren extended warranty which could be used as a store credit so we opted for that also. To our surprise the unit is in stock and will be delivered in about a week. Pleased with the selection, sales staff and buying experience.

Lisa Saulter

Our refrigerator died. We needed a new one ASAP. As always, Agren was there to help with a knowledge and professional sales team (Drew and Chris). Our new Bosch will be delivered on Friday with a great warranty. I have been a customer for 25 years and Agren is Consistently the best for sales and service.

Sarah Crockett

I was in a pinch trying to get a gas range. I called and got lucky enough to speak with Amanda. She was able to quickly get me the answers I needed and found me the product I was interested in. The process was quick and easy, as it should be. My only reason I didn’t give 5 stars is their pricing. Otherwise, it was a seamless visit.

Deborah Deatrick

Chris Gebhardt was fantastic to work with - I recently bought a washer and dryer from him.

Rachael Lee

My husband and I went to Agren's South Portland location to buy a new washer and dryer. We worked with Matt Clement and he made the process so easy! He was very knowledgeable about the different brands and types, which was helpful when deciding whether to purchase a front or top loader. They had a great selection and we got exactly what we wanted. I highly recommend Agren for all your appliance needs!

Christie Rana

After a not great experience with Agren a year ago, I was almost hesitant to return to Agren, but with their large supply and variety, and big showroom, it seemed an obvious place to start my search for my new fridge. I was fortunate enough to work with Matt Sylvia who quickly answered all of my questions and was very good about supplying me with all of the information I needed to choose the best fridge for my home. I assume the delivery will be as smooth as the purchase, but I am already a happy client of Agren again (thanks to Matt Sylvia!)

Deborah Cole-Hall

Called to place an order for a Washer & Dryer. Chris (at South Portland store) was very helpful. Order was accurate & quick. Delivery is due next week which is in great time with how most deliveries are going these days!

Margo Hirtle

Very pleased with the customer service I received when I went to get a washer and dryer unit. Courteous and very organized with the delivery system they have in place. The prices were in the same price range as the big box stores, and they also have a service department to meet any needs. Shopping local is definitely the way to go. Happy that I chose Agrens.

Frances Doucette

Wanted to buy a new dishwasher. Checked out some other places and ended up at Agren. We have bought 2 previous appliances from them. Have been very satisfied with the appliances and any service we have needed from Agren. Highly recommend them for your appliance needs. They are local and treat you right.

Sarah Hulbert

I didn't know anything about replacing an over-the-stove microwave and Kevin D. was very helpful getting me set up with a great model, installation, and disposal of my old unit in one phone call. The service was very prompt, informative and easy! I truly appreciated his knowledge of the appliances and his helpfulness in getting it replaced. Thank you to Agren for their great help.

LornaLee Dunn

Excellent service - new mattress/box spring and removal of old set.

CI H

Bought a washer and dryer at Agren in SoPo today. Sadly, it’s backordered so I cannot comment on the machines themselves; however, I can attest to the positive buying experience, as well as the knowledge and very pleasant personality of the sales associate, Kevin Doughty. He was helpful, forthcoming with information, and patient with my questions. After a recent dreadful experience with an associate at a cell phone company, this buying trip was very refreshing! Kevin explained everything very clearly: timelines, rebates, charges, etc. Dealing with a smaller, local business (at least this one) beats the big box stores hands down. I hope I will be happy with the machines and, if necessary, the repair service. In-house service was a big selling point for me, after months of dealing with a farmed-out warranty service from one of the big chains.

Michelle Fish

Our experience was very good. Drew was our sales rep. and did an awesome job of listening to our needs and wants. Assisting with our pricing estimate. The delivery went well and the crew was careful with the floors of the home and the care of the appliance. I would recommend Agren to friends and family. So far they’ve been good to work with.

Jeffrey Benoit

These guys were awesome! Kevin in sales was fantastic. Showed up early for my appt. with him and he still had everything ready to go. I was literally in and out with new washer dryer set in less than 10 min. Amazing!

susan croteau

While researching the purchase of a new refrigerator and dishwasher we went to Agren to see some of the models we were considering. Given that price is pretty much the same governed by the manufacturer, what they are selling is really the service. We felt it was pretty average. Once we put down the deposit we waited 4 months for the date of delivery. (Understandable due to Covid delays)At that time they wanted full prepayment which was fine but the invoice we received at POS was different than what was due as they had not send an “updated “ delivery and installation charge. We had no choice but to pay it or we were told we would be removed from the list. I would have expected a better explanation of the fees. I also was never given an update on the dishwasher until they called to ask for the final payment, despite my inquiry earlier. Pretty average service throughout.

Jill Mansir

Went in looking for a dishwasher, first told two to four months. We were able to find one being delivered next week. Thank you for your help Catherine. We own a business in Portland and over the years have purchased all our appliances from Best Buy. Our last experience was not a good one and decided to not return.

Lisa Brown-Lewis

Stopped at Agrens in South Portland first to look for a new oven. Spoke to Kevin who was very friendly and knowledgeable. We decided to do some comparison shopping but ended up coming back in an hour to purchase our new oven from Kevin. His customer service won us over.

Jonathan Boulgier

Drew was great from the moment I walked in. I knew what I wanted for appliances but had no idea what brand or anything else. He asked a couple questions and had a package figured out in minutes. Agren had everything in store for me to look at and Drew had a quote to me really fast. Ordering was a breeze, and the delivery guys that came were awesome as well. It a pleasure working with a local store vs one of the big boxes. I have a few more appliances I'll need in the not too distant future and I'll be heading to Agren for those as well!

John Olson

We need to replace our gas stove and refrigerator, which work but are inadequate. Drew at Agren in So Portland was patient, very knowledgeable, and honest in his evaluation of brands and models. Delivery times in our late-pandemic world are uncertain, and Drew made sure we understood that. I could not be happier with the advice and service we received — even though the appliances themselves will arrive at unknown future dates.

Nancy Gary

This was my first-time as an Agren customer and I was very impressed. Both Kevin D. and Chris were extremely helpful....They were very patient with me and knowledgeable about my purchase of my new laundry center. Thank you both...

Kirsten Martin

I have now purchased a few appliances from Drew Coppenrath. He is very easy to work with. The most recent was a beverage center. I needed a replacement. I emailed Drew he sent me a few options that would work. I choose one and it was delivered a week early. I never had to step in to the store. I have to give a shout out to the great delivery team. They had to remove my old beverage center which had been in place for almost 16 years and we have had our floors refinished so it was a pain to get out. They did a great job with no damage. The new one slid in nicely. The entire team at Agren has been great.

Ben Bornstein

Working with Kevin Doughty and the folks at Agren was a pleasure-- we got a washer/dryer set that's working great, and the delivery went smoothly. They did a great job working around our schedule to figure out a time to get our new system installed, and Kevin set us up with machines that have turned out to be perfect for our needs. No complaints!

Jim Stevens

Kevin Shrader greeted us promptly and directed us to what we asked for. He spent time explaining the details of each range we looked at. He was knowledgeable and very friendly. We thank him for the information and started to leave, but turned around and purchased a new gas stove. I would recommend Agrens and Kevin in particular.

Tim Zuckert

From the moment in first contacted Agren, to the delivery Anne installation they were incredibly responsive and professional. Their use of a text based communication enabled the to respond in near real time even after hours. I quickly learned they are the only authorized dealer in my area who also does the delivery and service - a rarity these days. No third party service contracts. They repair that which they sell. Finally, Matt C., the sales person, and Andy G., the delivery person /installer, were polite, knowledgeable, respectful, and they instilled confidence in my selection. I will use Agren again and would recommend them highly.

Neal Gregoire

We recently went to Agren in So. Portland to look for appliances for a kitchen remodel. Kevin Doughty was wonderful to work with, first going over our options with my wife, and then in a separate visit, with me. After several emails, spec sheets, etc., we decided on Bosch appliances. Once our order was placed, Kevin continued to work with us, coordinating the delivery to the job site and even helping with the available rebates when we hit a time crunch due to travels. His efforts were way above and beyond anything I could have asked for. This is the first time we have used Agren, but I would would absolutely recommend them and Kevin D to anyone in the market for appliances. They are extremely price competitive and the service is fantastic. We love the Bosch kitchen. Neal Gregoire Scarborough, Maine

Gen Magnuson

Overall, buying all our appliances for our newly built house through Agren in South Portland was a great experience, beginning with walking into the showroom to deciding on which appliances to the delivery. Kevin D in South Portland was very informative, knowledgeable, friendly, and very helpful in the whole process. I have recommended Agren to friends and will continue to.

Pam Lindner

Amazing staff, knowledgeable, courteous, and so very helpful. Loved their enthusiasm, made my buying experience exciting. I know they deal with people buying appliances all the time but they made me feel like my questions were important and intelligent. Great experience!!!

Christine Solet

After a terrible experience buying kitchen appliances at a national department store 16 years ago (that ended in a return of all of the appliances), Agren exceeded our expectations. It only made sense to go back when it was time to upgrade our stove. The sales process was comfortable and easy, the sales team in the store demonstrated excellent team work, and the delivery process was perfect - the delivery crew even kicked the sand from the icy driveway off their shoes each time they came into the house. Great service from everyone through the whole process. I expected, and got, nothing less.

C S

I knew which washing machine model I wanted and they had it in stock. The sales people were very nice, very helpful and I was able to place the order over the phone. Delivery folks were professional and careful. Couldn't be happier with the experience overall. So much better than big-box experiences we've had in the past.

Skip Brushaber

Kevin from the sales staff was knowledgeable and helpful. He listened to what I wanted and steered me in the right direction. I highly recommend Agrens, a Maine owned company.

Alison Soule

Excellent service and high quality knowledge at the Portland location. *not the same experience at the Auburn location, however, so I did not continue with them--they were not knowledgable and didn't know what to recommend. However, Portland was the opposite. Extremely knowledgable, enthusiastic, asked me questions to find out more about what I needed in appliances. Will be returning for a washer/dryer. Thank you!

Sarah Gray, Psy.D.

Exceptional, personalized and extremely helpful service here! I was blown away by the time, care, and understanding Drew and Agrens took! They even went above and beyond to make sure the washer and dryer I order could be freighted over to the island in time. I highly highly recommend Agrens and will be doing all of my purchases through them in the future whenever possible!

Lois Beardsley

The salesman was exceptional! He listened to what I was looking for. Although I had done my research and had a specific model of washing machine in mind, when he heard of my concerns and priorities, he suggested a different model. I went with his suggestion and am totally satisfied. There was follow up with my satisfaction. The delivery crew was careful and friendly. I would recommend Agren and Drew as sales associate 100%.

Sarah Witte

Every time we need to replace an appliance, I call Agren. Then good things happen! Great people, quick installations, very fair prices.

Sherry Cavallaro

Chris at Agren was extremely helpful in my ordering a refrigerator. I had originally ordered one from a national chain and have not been happy with their response. A friend told me about Agren - I went online to look at fridges, sent a message asking for more information and Chris called me minutes later, answered all of my questions and found me the right one. All in all, a great service experience. I look forward to a long term relationship with Agren - South Portland.

Kim Quinn Hutchinson

We are building a new home and were extremely pleased with the service, knowledge and support we received from Chris Gebhardt. Chris listened to our needs and wants and provided a high level of knowledge about the appliances we chose. We would highly recommend Chris @ Agren!

Cheryl Lewis

We LOVED working with Drew! He was super helpful but more than anything he was patient with us. He responded to our questions quickly with his vast knowledge and always steered us in the right direction. Anyone in this town will tell you that Agren is the way to go with appliances because they will always back up what they sell if there is a problem. And after polling our friends there is often a problem with appliances. Sure you can go with the big box stores but you won’t get that level of service. Plus why would you if Agren price matches? Hands down, we are very happy and can’t wait for our renovation to be finished!

Fred Patterson

We had a great experience shopping Agren Appliances in South Portland today and we are very pleased with our purchase. We needed a new dishwasher and Chris guided us through all the choices and features that they offered. In the end, I can only say that our first stop for appliances next time will be back at Agren’s ... and we’ll look for Chris then too!

Marcia Kucsma

It’s never a good time to lose your refrigerator, but after COVID, challenging to say the least. I went to Agren and got amazing service. The sales person knew exactly what I had and was frank about not having a replacement until at least October. As a family of 6 with no refrigerator, this was less than ideal. He helped me with a solid stop-gap measure that day! I am very thankful for the humanity that is Agren appliance.

Farausi Cherry

I would give you SIX stars, if I could. I had the pleasure of working with Kevin D. I found him to be very knowledgeable, pleasant and personable. He wasn't trying to make a quick sale or push me into buying something. I felt as though he wanted a new customer. Every conversation (and there were many) felt like he genuinely wanted to help me make the best decision for me. I also want to thank Agren and Kevin D. for not only price matching my order at Lowe's but BEATING their quote and saving me a couple hundred dollars. Every dollar counts during these times. Thank you again for your help and making my 1st experience enjoying. I'll DEFINTELY be back in the future for all of my major appliance needs.

Georgia Murray

The folks at Agren are terrific. They know their stuff - Drew was terrific to work with over the last several months as we built our house. They know their inventory, and are great at advising when to spend more money and when to save. We were happy to work with them.

Bob Barton

We needed a new dryer. Called Agren as we prefer to support local businesses. The staff all wore masks as did all of the customers. The sales staff was good. It was a good experience so far. We shall see how the delivery and installation goes...

Meredith Thomas

We lost both our refrigerator and dishwasher within a week. With current supply chain issues, we were worried we’d be waiting months to replace. Fortunately, Agren had exactly what we needed and Chris was able to schedule delivery for us in under 2 weeks. Such a relief!

Heather Raftice

We bought our appliances from Agren for our new kitchen renovation. Everything was on time and installed correctly. Kevin has been a wonderful help from start to finish and is always responsive when I have questions. It is refreshing to know that if if our appliances need service Agren will be there to help us. I know that’s where will go when it’s time for a new washer/dryer. Thanks Kevin!!

Ron Colby

Great no pressure experience. Staff was super knowledgeable and helpful. They took time to answer all my questions and made some very helpful suggestions that really helped us out. Way better experience than Lowe’s, HD or BB. They also price match, so their is really no reason to shop anywhere else. The delivery team was also great. Delivery time was quick and the team took extra steps to ensure they wouldn’t accidentally damage anything. Overall great experience and I highly recommend.

John Law

My wife and I went to Agren’s store in Portland yesterday to look at refrigerators and compare same with one of the big box stores. John B helped us with our selection and answered any questions we had. It was a great shopping experience….and nice to buy from a local company. I would highly recommend them!

William Goff

We found Agren's a very pleasant company to deal with. Our shopping experience started in their showroom where we met Tyler. He was extremely knowledgeable and helpful in helping us choose appliances for our entire home. Absolutely NO pressure as he was very understanding of our needs and budget! The install team was professional and friendly. Delivery was on time and exceeded our expectation's. Yes, we certainly price shopped the big box stores and found Agren to be more than competitive in both price and selection. One person to deal with through the entire process. VERY happy!

Shirley Knowles

I was really stressed shopping to replace a 50+ year old gas range. I spoke with Amanda Olmstead who was so patient and helpful that my stress melted away. I purchased a stove and am now awaiting delivery. Thank you Amanda!

Chrystena Hahn

We have a designated space for a refrigerator in our kitchen so when the existing refrigerator started acting as though its days are numbered, we needed something stylish that would also fit. The team at Agren worked with us over three visits to get just the right refrigerator. Can’t wait to see it in our kitchen!

Richard Veilleux

Great customer service! They were able to work within our size restrictions and the features requirements to get us the right appliances within our budget to complete our kitchen renovation. They were also able to work with the date we want them brought to the house. Can't wait for them to be delivered!

Katie Jansen

I had an excellent experience with Agren and would not hesitate to work with them again for future appliance needs. Drew Coppenrath was knowledgable and helpful as we were selecting appliances and patient and accommodating when we had to exchange an item and move our delivery date. The delivery guys were also friendly, reliable, and responsible. Excellent customer service.

Dave Ritter

The customer experience was great. I started by texting a question and received a reply in no time at all. The text exchange was very helpful and it allowed me to spend very little time in the store to finalize the purchase. I have heard much about the customer service and my only regret was not using Agren sooner. Great service with friendly and helpful people!

Margaret Carver

Great help on the sales floor, taking care of me completely. Installation was prompt & smooth. Can't even hear the dishwasher, but it's working perfectly. Agrens has been our reliable appliance shop for 15 years.

Michael Pilla

Delivery/installation crew were outstanding. They took care to protect the area as they removed the old washer and installed the new washer. They took the time to level it, properly, and tested machine operation. They did not leave until we were satisfied that it was working properly. Sale support also excellent.

Deborah Besemer

I am renovating a house in Scarborough from a distance so it can be hard to know what I need and the quality of products. Kevin at Agren was so helpful, both when I called with questions and more importantly, when he knew I hadn’t ordered everything I needed to make the installation work. I highly recommend Agren.

Meg Connolly

The salesman was extremely helpful in responding to my questions regarding a stove and hood purchase. In addition, they stored the stove for a few months before delivering it. This allowed me to take advantage of the sale price and made life easier for the contractor who did not have to deal with having the stove on site until ready for installation. We’re very happy with our purchase

Rory Benjamin

The folks at Agren were awesome to work with from start to finish. They had prices better than the Labor Day sales for both of the major "big box" home improvement stores for the washer and dryer that I was purchasing. Delivery was prompt and the folks who made the delivery and installation were polite and pleasant. I will be using Agren from here on our for all of my appliance purchases.

Bob Vautin

We were shopping for a dishwasher and went to Lowe's, Home Depot and Appliance Warehouse before Agren which is where we bought a Bosch Series 800 dishwasher. Drew was very knowledgeable, honest and not at all pushy. I would recommend Agren (and ask for Drew) to everyone.

steve quinlan

I just wanted to take a minute to say what a great experience I had with Agren Appliances when I was buying a new stove. Their selection and price were both top notch! Thank you Kevin Doughty, you made my purchase an absolute pleasure!

Max Porter

I am not normally a reviewer. But Kevin S. Really went above and beyond for me. I called 6 local appliance stores and none of the associates were anywhere near as professional and knowledgeable as Kevin was. I haven’t even received my appliances yet but I have no doubt Agren will come through.

Cynthia PS

Working remotely, I talked with Tim Maxwell (experienced, knowledegable salesperson!) to fit a fairly constricted space for our new refrigerator. He gave me fabulous information, and we picked out one to fit. The invoice was promptly emailed to me, followed up from a phone call from Tim regarding scheduling. Then the scheduling department confirmed our date and time, called me on the date of arranged delivery, and the delivery people called to confirm as well the day of. They came to install and remove and were very thorough, clean, polite and efficient. I could not have asked for more. In fact, when our microwave failed, I got my new one from Agren because of my good experience with them. I highly recommend them!

Sara Goldberg

I buy all My appliances from agrens ‘s. They’re always very helpful they make great suggestions for what I need, it’s quick, efficient, and prices are the same as the big box stores but you know you’re supporting a local business; which is very important to me. Get what you need from Agrens!

Patricia Adams

I needed to purchase a 24 inch stove. Agren had the stove I needed, and explained the details of the appliance. I was happy to deal with a local company. The salesmen was personable and professional. Agren also has a great appliance protection plan. I would highly recommend them.

Betsy McCarter

Needed ALL new appliances for our house. Chris was marvelous in helping us make decisions. He knew all about the products and was able to match our “wants”!

David Max Korzen

Just had a fridge delivered from Agren. The guys delivering it (David and MIke) went above and beyond to get it in my kitchen. All around a positive experience dealing with this company. Would absolutely use Agren again.

Ian Bussiere

My parents have been loyal Agren customers ever since they moved to Maine about 30 years ago. I just bought my first house here in Portland and after updating all of our appliances for our kitchen and laundry, I know why my parents wouldn’t go anywhere else. The customer service from our salesman Kevin Shrader has been exceptional, and the deliveries have been professional and painless.

Joanna Bulger

Had a great experience with Agren from first inquiry to delivery. My salesman made sure his offer was competitive with other vendors. The delivery guys set everything up for me and explained the features of the machine. They were timely, courteous and efficient. I highly recommend Agren.

Charlie Hurdman

I had a great experience working with George at Agren. Found the product I was interested in on their website. Used the live chat feature to get some questions answered. Then processed order in a follow up call with him. All very easy and convenient! And, happy to support a local business!

Michael Stefanakos

Everyone at Agren from Tyler Allen, our helpful sales rep, to his courteous delivery and install team, provided us with fantastic service—start to finish. In contrast, last year I purchased a dishwasher from a local big box store. After waiting weeks to have our new dishwasher delivered, the delivery person didn’t arrive when he was scheduled. When he did, the dishwasher was missing an essential part. A month of waiting and hand-washing later, I swore I'd never buy from a big box store again. That’s why I chose Agren when I needed to replace my washer and dryer. My wife and I couldn’t be happier with the experience. I can assure you, this great local business will make you feel the same way. I won’t buy my appliances from anyone else again.

Brian Brown

We worked with Drew previously on a project that didn’t come to fruition but we able to pick right up with Him where we left off with different products for a different job. He is thorough and directed us on how to take advantage of some current promotions at Agren.

Dan Eberle

Kevin Doughty and the rest of the sales staff at Agrens are the best. They are helpful, kind, honest, and knowledgable. Kevin went above and beyond answering our questions and helping us find exactly what we wanted for our new kitchen. Agrens sales reps are true professionals, not hack sales people. They clearly have a mission to provide an excellent customer experience. Don’t go anywhere else for your appliances. Go to Agrens! We will for our next big purchase, that’s a definite.

Cynthia Bettencourt

Our salesman, Kevin D. was very helpful. He was completely familiar with the dishwashers available and easily able to discuss options and pricing. The delivery process was seamless. This level of satisfaction is consistent with our other purchases at Agren's over the last 30 years.

Rob Tatge

Our experience Agren Appliance in Maine was, in a word, outstanding. When our old stove died Tim Maxwell patiently walked my wife through replacement options, in a helpful, informative but not hard-sell way. He then passed her his contact details, and encouraged me to reach out to him (I was out-of-town on a business trip) before the sale was made. Further, Agren would not even take our money until their installer expert, Andy Green, had visited our home to make sure the stove model which we chose would work in our kitchen space. Tim worked with Andy to expedite the home inspection, and Andy made a huge effort to come out as scheduled for the installation, in the midst of a March blizzard! The Agren team could not have been more helpful, or professional. They offered us a top quality product at a fair price, and were responsive, and to the point in their communications. Agren's terrific customer service made the entire process from selection of a replacement stove to installation much less stressful, or prolonged than it would otherwise have been. We are very satisfied, and would recommend Agren to anyone. Rob and Rachel Cumberland, ME March, 2018

Pam Shangraw

I had a great experience working with Agren appliance. There staff is very knowledgeable and helpful. I love my new appliances! The delivery people were excellent and worked very hard getting the appliances to the second floor. I would definitely recommend Agren.

Brenda Kosen

Dustin was very knowledgeable about the different appliances that Agren offers and could compare the differences. He didn't try and sell me something that I didn't want. The appliances arrived on time and were delivered with care. The gentleman who installed my washer an dryer was kind enough to explain when to call for assistance, leveled out the washing machine and was able to switch both of the doors on the washer and dryer so that they opened in opposite directions to make it easier to go from the washer into the dryer when the clothes were done washing, Great experience all the way around! I would purchase from them again.

Jeroen van Donselaar (Dutch)

Very nice and spacious store with many appliances on display. Was helped very quickly and professionally, no nonsense with an order placed for a washer and dryer in less than 20 minutes out the door. Would return for other appliances when the time for replacement comes.

Chuck Rohn

My wife and I have purchased several times from Kevin at Agren in South Portland. They have been professional and easy to deal with each time. Helpful in picking out what would work best for us. The best product brands available and easily compared. This is our go to store for all appliances.

Munira Naqui

I have shopped many times at Agren. As always, the experience was great. Drew C. Helped me through the whole process and did everything to make the over the telephone and emails experience a very good one. The items arrived on time. The delivery people were very good.. I would recommend this place to everyone.

Jim V

I was impressed with Agren and highly recommend purchasing your appliances from them. From the moment I walked in the door, to the purchase, delivery and installation, everything was exceptional. Everyone I dealt with were professional and courteous. Great place to do business.

Jay Seiler

I have used Agren for my appliance needs before. They have always been exceptional and today was no different. Kevin was great help and knowledgeable. Excellent local business!

Kim & Jim McBride

Just had a great experience buying a new LG refrigerator and a Weber Grill from Agren. Drew in the SoPO store helped with really good pricing and delivered them early - just in time for a big crowd over the 4th. Josh and Hunter were very professional and courteous with delivery and set-up. We will definitely buy from Agren again!

Kimberly Farr

We have used Agren many times over the years. Today, I had a need for an odd sized refrigerator within two days delivery. They did their very best making the appliance at least available to pick up as their delivery schedule was booked. I am very appreciative.

Kaitlin Hamilton

Great experience! We worked with Kevin Doughty who was very knowledgable, professional, and responsive. He gave honest opinions and was not about the highest dollar sale and there was no pressure either. Kevin was there to help with any questions even after the sale and did so quickly. We have absolutely no regrets working with Kevin and Agren and would recommend them highly. This was a new construction house and Kevin and Agren's were among the best 3rd party experiences we had!

John Aden

Good products and knowledgeable staff. Can't ask for more than that!

Sean Burke

The entire process from helpful sales staff to delivery and hook-ups the device was excellent! Very professional and helpful!

Cindy Pepin

Chris G. In S Portland was wonderful!! No pressure, yet very helpful and offered well thought out suggestions. We feel very confident and comfortable with the purchases we made with him today. Thanks for everything, Chris!

Tarlan Ahmadov

I am the customer who purchased some of my appliances before at this shop. I was shopping to get the dish washer last three weeks, and I found prices and availability here is better than any other stores. I am very happy with Chris , who took care of our need , very knowledgeable young fellas who answered our questions with patience and care . Will definitely come back again and recommend to others

Dick Hall7780

Amanda Olmsted was very helpful and took the time to answer all of our questions. A coworker immediately jumped in to help find an answer, which was buried in the computer. Good teamwork. I recommend Amanda and the whole Agren team.

Bruce MacLeod

Great service from this company. We worked with Drew at the South Portland Store and he is very good. Also, the delivery/install crew were professional and took time to discuss our products and provide a lot of helpful information.

Diane LaVangie

I just bought 4 GE Profile series appliances at Agrens. Drew was very helpful, steering me towards two available rebates. I would highly recommend this locally owned appliance store.

Constance Glende

Kevin was so helpful! He directed me to the perfect fridge to meet my needs. He did a great job explaining the whole process. Thanks for your kind and excellent service!

Jeanne Rapone

We purchased a new range and refrigerator from Kevin D with Agren’s. His communication was key and assistance helping me find the right range for my space was essential. I highly recommend Agren’s and Kevin Doughty.

Tracey Montoya

We had to buy a washer on-line, something I was not looking forward to. I did some research and then sent a chat to the store, via their website, with a few questions. Within a minute someone got back to me and by the end of the hour my questions were answered and we had bought a new washer! We could not have it delivered as the need was great and it would have taken to long. But they were able to get it to the Saco store within a few days and we picked it up. Bonus: we were able to leave our old one with them! All in all a great experience.

Lynda Johnson

Tyler was very helpful. He helped pick out what we needed, put in an order and held it till we were ready to have it delivered. When we were a week out we called him and the appliances were delivered when we needed them. The stove I ordered was not available so they upgraded me with no cost to me. The delivery was on time. Everyone was very good. I've done business with Agren for many years and will continue. Thanks

Charles Kamar

Our Agren associate was thoroughly helpful and professional throughout the process of purchasing an appliance, a stove of uncommon size and availability. He communicated clearly and punctually, a major plus since our purchase was done by phone and email. We felt fortunate to have chosen Agren.

JB

Agren South Portland. Went to Agren to purchase a replacement for a drawer microwave and to look at fridge and stove replacements for the future. Left extremely satisfied. Chris our salesperson was professional, knowledgeable, no pressure, and patient. There were many options with almost all on display. Highly recommend.

Susan McDonald

Excellent experience at Agren Appliance in South Portland. Drew was great and helped us make a smart and informative decision. Fridge is arriving in a week!!!!

Alan MacDuffie

Agren is our go-to place for appliances; it's become unnecessary to even look at other places like Home Depot or Lowes, where you can't even find someone to help you. In our most recent visit, Kevin Doughty helped us pick out a washer/dryer set and provided continuous assistance through a few challenges relating to delivery to the upstairs bathroom in our very small house. I highly recommend Agren and appreciate Kevin's excellent customer service.

Rachel Waterhouse

Covid-19 led to none of my appliances coming in on time and we didn’t learn this until it was time to set up delivery for the home I am building. I became very frustrated and stressed not knowing what to do because I had a good deal on the appliances I already ordered BUT didn’t want to wait for them to get here and delay moving into my new home. Matt C. Was a rockstar! He knew I was frustrated and went above and beyond to make us happy. He found the same appliances we had ordered at other stores that were newer floor models, he was able to get pictures of the products so I could see the quality of them, and was able to recommend a new appliance for the one we couldn’t find. My appliances are being delivered next Friday and I could not be happier with the service Matt provided!

Edward McNerney

I needed to replace a 10 year old Fisher Paykel dishwasher. I got no help from the first place I called. Then I called Agrens and talked to Drew. He looked up what Replacement unit I would need. Called his Fisher Paykel rep to confirm dimensions of the replacement would be the same as old one, which they were. He called me back same day and I have placed order with him. He emailed the invoice with the charges breakdown and estimated date of install. Very happy with the service Drew gave me today. He got the sale and his competition did not!

Cat Macri

Catherine was very helpful in getting us a dishwasher within a week. She was pleasant and knowledgeable. I can't wait to get our new appliance next week.

Mary Calvin

I loved working with Matt. He knew his products and he understood how they could be installed. I had a difficult situation and he solved it. It is always best to work with a specialist. Their prices were much lower than HD and they were far more knowledgeable.

D. MM

We unfortunately had to take full advantage of Agren’s 5 year warranty on our refrigerator. Agren’s service people were knowledgable, pleasant, persistent and they worked hard to fix it. When the warranty was up and it became clear that our refrigerator was not satisfactory, Agren promptly gave us a fair deal on a new refrigerator and it is installed and working perfectly. We were glad to have shopped locally and feel well treated by Agren.

Linda Law

Our experience at the Agren, South Portland store was wonderful. Kevin explained everything in easy terms and was very professional. I recommend this store to anyone. We will have no problem going back and tell all our friends and family the positive experience we had.

Don Dyer

Went to showroom and was advised of suggested refrigerator per our discussions of our specific needs. Obtained catalogue cuts, costs and delivery time. After discussions at home after showroom visit was able to order unit over the phone with minimum effort and time. Very happy with showroom and follow up service.

CJ Knight

Agrens was a much better experience than what I've had at the big box stores. There are some negatives in buying appliances during Covid-19 but all were out of Agrens control. I appreciated their honesty and how upfront they were in letting me know about them.

Lisa W

We had a great experience and highly recommend Kevin Doughty at the South Portland location. He is incredibly knowledgeable and will be the person we go to for additional appliance purchases. We love our new appliances and appreciate Kevin's help along the way.

Christopher McGoon

We were in short need of a fridge after a third failure and numerous attempts to fix the issue with our old fridge. Covid had made it difficult to purchase a new fridge without a lengthy delay in delivery. I was able to locate exactly what my wife had requested in a new fridge: french doors with the freezer on bottom. My only request, black fingerprintless stainless. Surprisingly very difficult to locate in a width of only 30 inches. Agren exceeded my expectations! The sales team was prompt, understanding and courteous in sanitizing and packaging our new GE refrigerator in short order. We couldn't be happier with our experience and would highly recommend Agren for all your appliance needs.

Deb Whitworth

Great shopping and buying experience. We've purchased from Agren's twice in the last two months and wouldn't go anywhere else. We received factual information, didn't feel like we were being "sold to," and have decided to make Agren's our go-to appliance store. We dealt with knowledgeable consultants both times rather than a sales person from a big box store. Such a difference and a positive experience!

Jeremy Phelan

We recently purchased a freezer from Agren. The salesman was knowledgeable and guided us to a product with which we are very happy. The delivery team was on time, efficient and answered the questions we had. We were very pleased with the transaction.

Julia White

The sales staff gave me good information about the appliances that I was considering so that I was more confident about the purchase. One sales person called me after our discussion to clarify a feature. The timing of the delivery was as promised, and meshed well with the schedule our contractor was on.

Alicia Murry

Kevin, was very kind, professional and efficient. Answered all of my questions, was not pushy and gave my husband and I time to discuss on our own. We made our quickest appliance purchase ever because of how great Kevin was.

Tobby Kracht

Great service by Kevin, definitively five star. One of the appliances we bought had some problems that required service calls though which is why I’m only giving four. Agren took care of it at no charge so all is good now though :-) (would have given 4.5 stars if that were an option)

Richard Fortin

Honest, especially about delivery expectations and yet managed to beat them very service-oriented. I will be going there again and strongly recommend you do too. My rep Chris was great polite knowledgeable and in these times one of the best to work with

Nancy kelly

We have purchased two major appliances through Agren. The sales staff is very knowledgeable, there is no pressure and there is a nice variety from the high end of the spectrum to the lower. Delivery was made within the week following purchase.

Nina Pierce

Awesome customer service! Our Mom purchased an inexpensive fridge that had several problems after installation. Though Agrens tried to correct the problem, we could see it just wasn't going to work. They worked with us to get a different model, crediting her the full price of the original, delivering the new fridge and taking away the the original purchase. Tyler and his team are wonderful! I highly recommend Agrens.

Jeff B.

PRO: I was surprised that I didn't have to ask for you to do the price match. John did it automatically. Thanks!! CON: I was surprised there was a delivery charge.

Jessica Krupnek

Top notch professionals. Super helpful and informative about the products and availability and very easy to place an order. We’ll be back for another purchase very soon! Highly recommend!

Gloria Brown

With recommendations from my plumber, Jon Rich, and Agren salesman, Kevin Doughty, of the South Portland store, I chose a beautiful GE dishwasher. My situation is a little bit complicated by the need to arrange delivery by ferry. Kevin kept me in the loop while he and Jon made arrangements for shipping and delivery. Steve Todd, a Jon Rich Plumbing employee, performed a spotless installation and I am living happily ever after.

Charles Miranda

Good store ,my family and friends have bought things there

Sara Ginn

My wife and I spent hours with Tim at the South Portland store in planning for our new home. We didn’t make any purchases that day but were still treated well and a lot of time was spent making sure we were comfortable with our choices. Pros and cons of each item were discussed and fair advisements were given but we were still able to make educated decisions for ourselves. Amazing experience. We will be back.

Julie Smith

I was looking for a small chest freezer, and found a decent selection and good pricing. Delivery charge is reasonable and, unlike a certain big box store, they will deliver to a basement. It was super easy to contact them through the website. I got an immediate response via text, asked a few questions, then finished it up with a phone call.

Kathleen Conlon

Agren was MOST helpful in my recent refrigerator purchase. I am very happy with my new fridge. I had many questions and needs, questions were answered, needs were met 100%. Delivery went smoothly. Agren is the best!

christian venable

Agren Appliance will always find a way to go above and beyond. Please don't hesitate to reach out with any questions or concerns you may have!

Mary Pierskalla

Very pleased with the service after the sale. They matched the price of the big box store when I bought my dish washer; but more importantly they went the extra mile when the plastic roller wheel broke on the rack. Not only did they fix the problem they researched the issue and found there was a recall in place for my problem so my racks (roller wheels and all were replace all for free). I plan to buy my new washer from them next week and know that if I have a problem - they will be right there to make it right.

Jane DiMillo

I was very happy with my shopping and eventual purchase at Agren Appliance. Kevin Doughty was very knowledgeable and helped make my range purchase decision. The range is just what I was looking for. It was delivered promptly and professionally installed.

Christopher Drew

Our sales agent, Dustin Owens, was very informative and patient on our two visits to Agree. We had ample opportunity to ask questions, compare and contrast products, make tentative choices, change our minds, and finalize the sale. Throughout, Dustin was very helpful. The delivery team was very efficient and courteous. In three areas, we were not completely satisfied. First, in between visits to the South Portland showroom, we had difficulty reaching Dustin, whether by phone or email. It took a time for him to respond to our efforts to reach him. Second, Dustin told us the delivery team would uninstall our old refridgerator and dishwasher and install our newly purchased replacements. He said we'd need our own technician to hook up our gas range and we therefore arranged for a qualified tech to be at our house on the day of delivery. When the delivery team arrived, they said they would not uninstall our old or install our new dishwasher. This came as a total surprise to us. The technician we had on hand was able to do the uninstall and install but only after a good amount of costly time with the installation manual and subsequent effort to carry out these unfamiliar both tasks. The deliverers said we could have gotten an Agren installation team to deal with the dishwashers. We had not heard this was needed or possible. Finally, when the deliver team was finished with their work, the team leader read off his phone some relevant information about what to expect with our new appliances on first using them. This information would have been much more helpfully delivered in writing.

Nancy Montgomery

Agren's is always helpful. It is a hardship and inconvenient in this pandemic year that currently their suppliers are out of stock of freezers and other Fridgidaire items. But we would far rather rely on them and their local dependable knowledge than any big box stores (who will tell you they have an item in stock and then cancel your freezer delivery a month later.) Not Agren's!

Dyana Dubay

My husband and I needed to purchase a gas range, hood, stand up freezer, washer and dryer for our next home. We had done some shopping around at the big box stores and online then decided to stop in at Agren’s. Tim was very helpful and knowledgeable about all of the appliances and didn’t try to up sell us. We stayed within our budget and are excited to have them all delivered to our new home! This is the 3rd time I’ve bought appliances from Algren for a new home, I highly recommend them!

Susan McMillan

I had to buy a new over-the-range microwave after ours went kaput. Having never bought a microwave except cheap countertop models off Craigslist, I felt somewhat overwhelmed by all the models and information I found online, so I decided that I should go shop in person. I chose Agren because it's locally owned and had great reviews. They had only a few microwaves out on the display floor, but Kevin helped me narrow down all the options in their catalogs, being very candid about the advantages and disadvantages of various brands and features. Once I ordered the microwave I wanted, it came in quickly, but their installation staff must be very busy, because the first available appointment was three weeks out. The installation guy was very professional and efficient. I'm very pleased with the microwave and the service from Agren.

Jim Hager

We purchased 4 items - refrigerator, oven, microwave and dishwasher - and had an excellent buying experience. Absolutely no pressure - lots of good details and no rush to get us to leave. We spent hours looking at the features of different models. I appreciate the time Tim Maxwell took with us.

William Bly

Kevin Doughty and the entire team was so great to deal with. Everyone from sales to the movers were wonderful. And hats off to the delivery crew. They took extra time to take off our front door in order to move out my old fridge and then rebook it up into the garage. These guys went above and beyond.

Jim Robbins

Cameron was knowledgeable, efficient and committed to helping.

May Toms

John Bonang was so patient in educating me and researching washers and dryers that met my specific island needs. The fact that Agren matches local prices and guarantees service to Little Diamond Island make it hard to think of shopping anywhere else.

Cecily Merrill

We have purchased all of our big appliances from Agren. We have been very happy with their costumer service. We are loyal patrons for sure!

Justin Magnifico

Great showroom helped me find what I wanted

Ruth Anton

Very easy to do business with. Great value. OUTSTANDING delivery/set up/removal crew. When the fridge dies, I'll be getting the new one at Agren. DID get the new fridge from Agren SoPo a while back and just got a dehumidifier from 'the new guy'. :) Much rather give my $ to these folks than a big box store. SHOP LOCAL.

Georgana Prudhomme

The sales staff were patient with me as I thought through my options for appliances. I appreciated their assistance and knowledge of the items purchased. Next I will purchase a mattress and dishwasher.

Martha Emerson

Drew, my salesman, and the installer Andy and the Delivery team know their details. They also listened thoughtfully, took the time to get it right the first time, were neat and tidy, and personable. My tight space was a challenge. Andy carefully measured, Drew researched and found appliances that would fit and Andy's installation looks like there was never even an issue.

Becky Demers

The service here is much better than a box store. They will match prices. If you have the budget they have high end but we sadly do not have the budget but have been very happy with the appliances we have purchased here. We got a washing machine here a few years ago and just bought a new stove.

Lauriejane Kelley

Great selection. Comparable prices to other stores. Knowledgeable sales reps.We had our washer delivered; the delivery guys were personable, careful of our house and arrived on time. All around another great purchasing experience!

Katie Racicot

Agren was the first stop on my mission to purchase a washer and dryer for my new apartment. Dustin Owens greeted me and welcomed me into the store. HIs kind demeanor and knowledge exceeded my expectations. He helped me find exactly what I was looking for - and at a great price! There aren't enough words to describe how WONDERFUL my shopping experience was! I know that I will be coming back to this store for my future appliance needs. Thank you to Dustin (and the whole team) at Agren in South Portland!

Laurie Jones Mitchell

Very helpful! Will definitely use Agren for future appliance needs. And We did! Drew was very helpful steering us in the right direction! Great service!

Judie O'Malley

Great service both online and the minute you walk in. CoVid didn’t leave us much to choose from but I will have a new fridge in a week—faster than anyone else and in the color I wanted.

Terry Cohen

Wouldn't deal with any other company when it comes to appliances! Excellent product selection and from Sales to Delivery, staff is knowledgeable, customer oriented, and courteous. Delivery was flawless and left without a trace.

Jane Maguire

We arrived at our Maine house to find a non functioning refrigerator. We were also self isolating. Agren had the best deal around and we purchased a refrigerator by phone. Kevin was our contact. We are very pleased with our purchase.

Edward Tittmann

We had a lemon fridge and needed to get a full exchange. Working with the manufacturer and agren, it was a very easy experience. I appreciate how professional agren made this difficult process go.

Erinne Brown

Amazing selection and the knowledge of the staff is fantastic. No pressure, no feeling of sticker shock because of the digital tags that change with competitors pricing so they have the opportunity to be the most competitive and they have a great selection. Need an appliance? Go see Tim Maxwell!

Eunyoung Austin

I got a washer and dryer from Agren. The store matched the price and I could also save money on getting rebates. The delivery guys were really nice and polite. So far so good with my laundry machines.

claire jeffers

Agren was the absolute best choice for us from start to finish. Within one hour of working with Kevin we were clear on which washer/dryer, dishwasher, and dehumidifier would work best for us. We will definitely be using Agren again in the future.

Carole Brown

I had a new washer delivered and did not work.?. The staff worked with me. Took the machine back and let me make a different choice. Put my faith back into customer service is still alive. Thank you.

phillip snyder

The team at Agren are professional, attentive, and helpful. We worked with them to furnish our whole house in ME—great selection and very competitive pricing. I recommend them 100%.

janet gebhardt

That’s the quickest purchase for a dryer I’ve ever made! I’m so glad it’s in stock & Chris gave me an excellent price, & it will deliver next week! Lowe’s & Home Depot can’t beat that date right now!

Jay OCoin

Made the buying process easy. The Electrolux washer was delivered on time and the technicians who set it up thoroughly explained the product. We are repeat customers and would go back again. Agren’s provides a level of service that the big box stores can’t deliver.

Melinda Molin

My refrigerator died. Drew helped me get the right floor model with delivery scheduled in under a week. Made it happen in spite of pandemic delays. Also gave me options. Efficient and helpful.

Wendy Stevens Joseffy

Great selection of French door refrigerators and John Bonang was excellent, a top notch salesman! I highly recommend Agren Appliances.

John Backman

Went in looking for a specific dishwasher from my research on line. Agrens had the one I thought I wanted. but after discussing my family and what I thought was an over investigative discussion about our dishwashing habits and use. He not only steered me to a different machine but convinced me that it was the right choice. The Bosch 500 is ultra quiet and cleans fantastic. The unit that I was sold was less exapensive I saved money and have a great purchasing experience. Will certainly go back.

Jen Baldwin

Great Customer Service! From salespeople to installers everyone was knowledgeable, skilled and attentive. We definitely recommend Agren Appliance and will use them again.

Carolyn McGoldrick

We would not think of shopping anywhere else but Agren’s for all of our appliance needs. Their sales and service are both first-rate and they have been especially helpful with our island summer home. Kevin D. is our go-to salesman. We count on his expert knowledge to steer us in the right direction. Thanks, Agren’s!

Viola Sheehan

The three appliances we ordered from Agren were delivered right on time and we were very pleased with the effort they took to get each one in place without damaging any walls. Many thanks for great service throughout.

Debbie Mockler

Always get great customer service so I keep going back to that store their prices are also competitive

alan w lovell

Dylan from service department was thorough and methodical trying to revive my 20+ year old Maytag stove. He even went ‘old school’ and soldered an old cracked joint in the touch panel. Sadly to no avail. The panel is available but at a cost. Instead I shifted gears and made a purchase of a new handsome GE slide in unit that Kevin volunteered a price match with a big box unprompted. These guys want your business and earn it. ‘Old school’ values here.

cynthia gutermann

We worked with Drew Coppenrath at Agren Appliance in Portland, Maine. Drew helped us to choose appliances for our new home - all the appliances for the kitchen and the laundry room. He was very knowledgeable about the Wolf, Miele, and Electrolux (washer/dryer) products. The appliances are in place and working, and I can honestly say that Drew guided us to THE RIGHT appliances for our family. I don't have a single regret ! Excellent, professional and patient (with the customer) service Drew !

Philip Kemp

Tim in Portland and Jason in Saco were great and spent all the time we needed to make an intelligent choice. We bought a refrigerator and a dishwasher and couldn’t be happier with the product and customer service. Thank you!

Lori Wharff

Service and sales was great as always. Delivery was quick. Installation went smooth and they removed old washer. We have used them for all new kitchen appliance and mattresses.

Jon Gilson

Worked with Matt on getting appliances for my new house I was building. Easiest part of the entire build! Matt did all of the rebates for me and the price was unbeatable. I have sent friends and family to see matt and they have had great experiences.

Patricia Fox

During the heat wave, our refrigerator quit. We ordered a new one through Agren, but it did not fit in the space correctly. Because of COVID- 19, the wait on another will be weeks , but they allowed us to keep this one until the new one arrives. This is above and beyond and yet another reason not to purchase at a big box retailer.Thank you!

Michael Payette

Highly recommended and very knowledgeable staff. Kevin was very helpful. They have great products and make shopping for appliances very easy. It nice to buy local from a great company.

marc kuczewski

Have purchased at Agren’s in the past. Just purchased 2 air conditioners. Very easy purchase, delivered on time, and helped with loading in the vehicle at that time.

tinsley207

Needed A stove in a hurry. These guys really came through and helped me pick out something that meets my needs. Very satisfied! Would definitely recommend!

Barbara Dee

Agren has been great to work with - knowledgeable and polite. The installation crew was super careful when bringing machines in and out. I am very pleased!

Anastasia Faivre

Kevin was professional, patient & honest while helping me pick a new stove! Highly recommend!

Paulette Brim

Love my new LG refrigerator!! Can't say enough good things about the delivery guys!! Courtesy with a capital C!! I will certainly order again from Agren's!! Fast and easy to deal with!!☺

Danielle Stone

Great store with very helpful staff!!

Dave Kidder

The staff was easy to deal with, I got a good price on a gas cooktop, and was able to get a delivery schedule that is convenient for me. All good so far.

jeff lapointe

Chris and John were both great! Easy to deal with, knowledge … quick in and out with new dishwasher .

Kirsten Marjerison

We were very happy with the help we received from Agren when buying our dishwasher. They were especially helpful facilitating a speedy pick-up for us.

Dave Roy

Great experience so far. Will comment after delivery and set up.

Peter Sedgwick

Very helpful on the phone, knowledgeable and helpful. Appreciate that they deliver/install in times of COVID. Will update review as order comes in and delivery happens, but very positive initial experience.

Morrison Webb

Not one, but two refrigerators needed on a rush basis. Matt at Agren worked hard to find me models that were available for immediate delivery despite COVID- related production delays. Many thanks!

Scott Brown

Top notch service! Love working with these guys! We have ordered all our appliances and would go no where else! Chris and Kevin both have been amazing!

Tom King

I wish I'd chosen Agren long ago, very knowledgeable sales person (Tim). It's nice knowing that Agren will match the price of the big box stores and it's a plus having in house service.

Yvonne Berry

It was a pleasure doing business with a locally owned company. Tim was friendly, knowledgeable, and responsive to my questions. I believe I got a very good deal on my dishwasher.

Ruth Ecker

Great customer service. Everyone we talked to and chatted with online was very helpful, informative and seemed like they really cared about their job.

Sabrina O'Donnell

Amanda was very articulate with explaining what would be in my best interest. She was courteous and knowledgeable.

aurelia scott

The service was expert and prompt. I particularly appreciated the courteous and knowledgeable help of sales associate Daniel Fuss. It’s great that we have such a fine local company where we can shop.

pete rock Martel

I’m not one to write reviews but I have to Say that AGRENS is absolutely an amazing top notch company to do business with .

Norma Marks

After checking out several other appliance stores, I stepped in to Agren’s and got the quickest and simplest service. They were also the only ones to have an actual delivery date.

stephen donohoe

Very good selection and knowledge of appliances. They did a price match and we saved $300

beachmom H

The people at Agren were very patient. The obviously have experience with construction and remodels. That is not everything happens on the planned timeline. Good selection in various price ranges too.

April Gilmore

We love our new appliance. Drew was super helpful at the south Portland location and made sure we were happy with our product. 5 star service for sure!

Ian Duggan

I have always been very pleased with the staff at Agren. Super helpful and knowledgeable. I have bought appliances through them a number of times now and will continue to do so!

jason lyford

I was building a home and Agren helped with all of my appliances. Matt was exceptional to deal with and took all the stress out of this part of the decision making process with excellent follow through.

Don Russell

John was great, very good experience

Carole McCann

Asking what I thought was impossible an Agren representative found information of what I needed from 2012. Never hold or a waiting request was issued. Just immediate action. Thank you for that wonderful service

Lisa Goodfellow Bowe

I had a great experience shopping with Daniel at Agren. I came in with very specific refrigerator needs and he was able to help me find exactly what I was looking for. Thank you!

Keith Donaldson

Excellent service - very helpful in dealing with an unusual situation. Will recommend and buy from them again.

Bob Waterman

Great product selection & delivery was right on time. They price match any product you find at a lower price elsewhere & the best thing is they have their own service department unlike the big box stores if by chance a problem did occur..

Melinda Pray

Agren has provided our appliances for 20 years. I always shop around and feel confident Agren provides the best value.

Tyler Gagne

We needed all the appliances for our house with a tight turnaround time and Daniel helped us so much! We were able to figure it all out. We appreciate his help greatly!

Mary Goff

AGREN was wonderful!! They told us useful information about the appliance we were purchasing and right on time with delivery and installation.The installer was also very helpful about operation of the dishwasher.We chose AGREN because of their excellent reputation

Ken Conant Jr

We have worked with Kevin Doughty at the South Portland store on a couple of projects. Seven appliances later and we're extremely pleased with Kevin's knowledge, attention to detail and superior customer service.

w wink

Quick and knowledgable staff. Excellent

janna Brown

The staff is highly knowledgeable and place a strong emphasis on customer service. I just purchased my 5 th appliance from Agren and will continue to be a patron in the future.

Steven Oldford

A very pleasant shopping experience with Drew. We'll be back for a new fridge when the extended service coverage on the three appliances we bought turns into usable credit.

Deb Whitworth

The washer and dryer was installed expertly and the old appliances removed without damage. The delivery folks were pleasant and professional and arrived on time. Thank you!

nancy cuthbertson

I love my Agren appliance and all that came with it! From my entrance to the building to delivery from the extremely professional Agren team, I appreciated the knowledge, quality and integrity of service. Thank you!

Barrett Stetson

Amanda was very helpful and moved everything along perfectly. Thanks!

Candie Carey

Great service. Helpful very knowledgeable. Took the time to explain everything.

Susan L'Hommedieu

Our sales rep, Dan was very helpful & knowledgeable. Very happy with our decision to buy at Agren

Mark Pelletier

Kevin was great to deal with. Well informed,had all the answers to my questions which unfortunately for him I had many! Fantastic service and will recommend to friends and family

Bob Wallace

Great experience, lots of knowledge!

Eric McCue

Tim Maxwell was very easy to work with. Didn’t feel like I was dealing with a “salesman” at all. Highly recommend Agren Appliance.

gail cohen

After spending 1/2 a day searching for a refrigerator I reached Argen appliance- Daniel was knowledgeable and got it about high-end customer service sale completed & delivery set up in minutes- tk u Daniel

Michelle Romano

Kevin Doughty was so responsive, knowledgeable and a pleasure to work with. We were very pleased with the service we received and highly recommend him.

Patricia Bennett

I was very pleased with my salesman Daniel. He was very helpful when I was in the store. I order by phone and did a excellent job completing my order. Thanks so much!😃 …

tim keohane

Drew was extremely helpful and knowledgeable. He made it a pleasure to pick out our new dishwasher!

Tammy Buchanan

Great products and customer service. Delivery and set up was fast and delivery crew very nice.

johnny dee

Delt with Kevin Shrader. He was very professional, polite, expeditious and knowledgeable. I highly recommend Agren and Kevin. Thanx for saving the day, Kevin! Best regards, The Dennison's

Regina Momnie

The staff was efficient, informative, and personable. They went out of their way to quickly arrange for the delivery of my appliance.

Mary G

Very knowledgeable friendly staff. Delivery and set up of our Electrolux washer & dryer was on time & efficient, of note is that they do not deliver on weekends.

James DeBiasi

Great, quick customer service. Their warranty is also pretty rad. It turns into store credit if you don’t use it!

Stuart Axelrod

Great service! Knowledge and very helpful. Above all our salesperson communicated in a very proactive and timely manner. We never were left to wonder what was going on.

A R

Nice store with lots of options in everyone's price range. Staff is friendly and helpful without being too pushy. Delivery was spot on. Driver was friendly and took the extra time to make sure fitment was correct.

Bonnie King

Should have went to Agren in the first place great service great delivery!

Pete Ventre

We purchased a great product at a fair price after receiving knowledgeable product advice. I wouldn't go anywhere else for appliances.

C N

We have replaced all our kitchen appliances with Agren Appliance. I highly recommend them, very professional, great service, and great prices.

June Moraros

I had a great experience at Agren ! Tim was very helpful & I got a great price on my oven--I love it ! the rebate was a great savings as well. Thanks

Jennifer Bennett

Staff were very helpful and knew the products well. Not pushy at all. Professional service, including the deliverers. Definitely would go to Agren again!

Barbara Blackburn

I worked with Dustin to pick out all our appliances for our new home. He was very responsive to any questions that I had. Kudos to everyone at Agren!

Dale Watson

Great service all around. Agren worked with us to find the best washer and dryer for our needs and we are very happy with our selection.

David Stinson

Fast, easy service when I went to the showroom. Very knowledgable. Final purchase was made over the phone in just a few minutes...quick and easy.

Juliana Post

Great experience. Salesman was knowledgeable, courteous and professional. Second experience with Agren was as good as the first. Great company!

Shannon Bennett

Fantastic customer service. Thought of even the smallest details to ensure the order and planned installation was appropriate. Definitely recommend!

Anne Olmstead

Kevin was very patient with all of my questions and supplied me with accurate answers. the delivery/installment 'guys' were accomodating and efficient. Great Experience.

Christine McManus

Chris was super knowledgeable and helpful. Very easy to work with. The whole experience was stress free and I appreciated that!

Adri W

Kevin was awesome to work with. We have done many purchases throughout the years and Kevin has been there every step of the way.

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