Reviews of Spencers TV & Appliance. (Appliance Store) in Phoenix (Arizona).

Spencers TV & Appliance

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Appliance store

Appliance store

4601 E Ray Rd, Phoenix, AZ 85044, United States

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Information of Spencers TV & Appliance, Appliance store in Phoenix (Arizona)

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Reviews of Spencers TV & Appliance

NP Realty

I recently purchased a Refrigerator, Stove, Washer and Dryer and Dishwasher from Spencer's TV and Appliances, and I couldn't be happier with my experience. From the moment I walked into the store, I was greeted by friendly and knowledgeable staff who were happy to answer all of my questions. The selection of Appliances was fantastic, and the staff was able to help me find the perfect one for my needs and budget. I was pleasantly surprised by the competitive prices and the quality of the products available. You will need to ask for Crystal her follow up skills are amazing and attention to detail! After making my purchase, the delivery and installation process was seamless. The delivery team was prompt, professional, and respectful of my home. They made sure everything was set up and working perfectly before leaving. Overall, I highly recommend Spencer's TV and Appliances to anyone in the market for new electronics. The staff is top-notch, the products are high-quality, and the customer service is unmatched. Thank you, Spencer's, for a wonderful experience!

Janel Roehl

Excellent customer service! We walked in to buy a new washer and dryer. Crystal welcomed us and was very friendly. She listened to our concerns and walked us through the different options. Once we decided, things were quick and simple. We scheduled a delivery time and she followed up days later. The delivery was quick and easy. Very satisfied!

Chelsea Dellinger

I had been without a working washer/dryer for a month. I first went to Lowe's to purchase new appliances, and had two failed deliveries with their 3rd party delivery company. I cancelled my order with them entirely and went to Spencer's instead, and finally had a successful delivery. Not only do I have a working washer and dryer again, but the delivery people were very kind and polite, and even thanked me for making the delivery/installation easier for them by taking the door off the hinges in advance and clearing the space to get to where they needed to be installed. I'll absolutely go to Spencer's FIRST for any future large appliance purchases.

Dev Samp

Josh and his partner did an amazing job! They were on time and ready to go. They measured everything to ensure a perfect fit. They were cautious of the walls and appliance to make sure there was no damage. They were very friendly and hardworking. I appreciate the timeliness of removing my old refrigerator and setting up my new. If I could give more stars I would. Again kudos to such great men and the experience I had! Top notch work 😊

Ina H

Spencer's beat the price of both Home Depot and Lowes. Our sales associate, Gary, was fantastic. He helped us to choose the exact washing machine that would be the right fit for us. I had an inclination to go with the navy blue washer/dryer set and received great guidance to going with the white. I love the new set. The delivery was within 24 hours and installation was trouble free. Absolutely fantastic experience.

Michael H

We were looking for a Bosch dishwasher and really didn't want to settle for anything else. We looked all over, even Bosch directly, and we were quoted 13-15 months for the model we wanted. We went to Spencer's and they had the exact dishwasher in stock at their warehouse. The price was great and the saleswoman wasn't pushy. They even allow us to pick the dishwasher up from the warehouse ourselves. Great experience and we will be returning.

Josee Potvin

I was assisted in my recent purchase of a refrigerator and dishwasher by a very knowledgeable, efficient and helpful salesperson. To my great delight all was delivered and installed by an equally competent and efficient technician, the very next morning. I had bought from Spencers before, have returned and will go back again. Quality and service all the way!

Kathleen Mathien

Walt was a great salesman. He listened to what I wanted and was knowledgeable about his product. It was a pleasant experience. Delivery with Mike was quick and even though I had an issue to deal with they were very accommodating

Rick Hamlin

From decision making at the store to installation of the dishwasher, the entire process was simple and worry free. The salesman, Matt, was very knowledgeable, personable and efficient, yet not at all pushy. With all costs considered (product, delivery and installation, old product removal), Spencer’s was cheaper than both Lowes and Home Depot. Delivery and installation was also significantly faster than both big box stores. Will always consider Spencer’s for future purchases!

Deb Smith

I love shopping at Spencers! My mom and I shopped for a refrigerator/freezer for her and a laundry set for myself. Tim was oh-so-helpful with our purchase. We were kept notified and updated about delivery, and Andrew (our delivery driver) and his assistant were timely, efficient, and all of our appliances look amazing. Thanks so very much!!

Carmen Tapia Robles

Love my new refrigerator! Spender’s on Ray had many great options. Tim helped us pick just what I wanted. Price was lower with the places I compared and delivery and disposal was a good price too.

G

The entire experience was top-notch. Marcus (Sales) was extremely knowledgeable, and guided us toward the right product for our somewhat challenging application. Freddy and his delivery partner did a stellar job of removing our vintage built-in fridge. We were worried this was going to be a problem since a remodel had been done, and tile was installed around the feet of the fridge. With effort and experience they got the old unit out without issue, and with no damage to floors or cabinets. I cannot imagine a sales or install experience anywhere near this good from a big-box store. Great experience!

JoAnn Blue

I've been shopping for replacement appliances at Spencer's since 2014 and have always received excellent service at the store and in the delivery/set-up process. Yesterday, my new dryer was delivered with the same excellent service, and I will continue to use Spencer's for all my appliance needs in the future.

Matthew Liechty

Everything, from the moment we walked into the store, to installing the appliances was top notch. Everyone involved(Nick, Ronnie, Jesus) were extremely professional, polite, and proficient. It was a pleasurable experience from beginning to end. I will definitely recommend Spencers to everyone.

Laurie Winchel

Great service and price! Salesman Tim was awesome and delivery guy was amazing as well. Purchased Thursday and washer & dryer delivered on Friday. Price was $150 each cheaper than Home Depot.

Chelsea Marsh

We had a great experience at Spencer’s purchasing a replacement refrigerator. Ward was a Great help and was able to get one rushed to us which was a huge help. From stepping into the store to having the refrigerator delivered it was a refreshingly great experience.

Patty McGowan

First Time Buyer. Great experience from point of purchase to delivery and then installation. Used it within an hour of installation. Spencer’s is our go to place for appliances. Probably for TV’s and Mattresses too. Thank You!

Robert Fletcher

Sale was quick and easy. The salesman was pleasant and informative. Price was right. Delivery was easily scheduled and I was kept informed on when delivery would occur. Great delivery personnel. I am happy.

Lin Ennis

I called Walt Miller when we needed a new dishwasher because he was so helpful when we searched and searched for a range that would fit our historic kitchen. I wanted him to get a commission and I knew I could trust him. I gave him our specs, including not-to-exceed budget and immediately he started pitching me lower models than I'd hoped for. He told me he was considering tax, delivery and installation, which was perfect (and nearly unheard of]. I ordered on a Thursday and we received the new appliance Tuesday, in only five days. Having waited a year for a washing machine, this was thrilling, and, frankly, the reason I called Spencer's in the first place. Fast, clean installation.

Mary Patrick

We received our microwave quickly. The delivery crew Carlos and helper were great! We've had Carlos deliver our new stove last year. Your crew are friendly and respectful . It's also great we can call the store and place and pay for our purchase items as we e been doing for 48 years. We love Soencer's !!!!

Ovwens Household

Greg did a great job with the delivery. We got a new stove. Good communication and efficient. Quick installation as well. we were very happy.

Mary Groenewold

Our salesman, Marcus Knight was amazing He helped me pick our appliances for my manufacturered home in munds park. Everything was off size. Deliver was also amazing. He was a big strong guy and it cant believe he got that heavy fridge up the stairs. I would recommend to everyyone

Kristin H

Spencers has always been wonderful for us. Just received a new dishwasher after mine exploded last week. The old one was out in 10 minutes and the new one was in in 30 minutes. Great service and so happy. Will continue to use spencers appliances. Wonderful company.

Andrew

We are very happy with the customer service and the GE dishwasher that we bought at Spencer's. Our dishwasher came in early and was installed right away. It works perfect!

mary ragains

Best. Appliance/Mattress. Store. In Phoenix!! The best stock, prices, sales associates, and service/ delivery in town! Marcus at Ahwatukee and Felix (delivery) are both professional, knowledgeable, and friendly!! I recommend Spencer's to everyone!!

Robert Salazar

I have always had great experiences with Spencer's. Employees are very helpful with answering all my questions. Delivery/install guys (today was Clint) are always professional and efficient and do a great job. Very happy with Spencer's.

Jerry Cantu

The two young men delivering and installing my new oven were outstanding. They were both professional and courteous, took the time to answer my questions and walked me through my new appliance. Thank you.

Dolores Skold

My dishwasher was delivered during my window. The installer Justin was so professional and was fast and efficient! Would have given him a ten if possible!

Charles Loy

I'm unable to travel and pick things out for myself and that's why I called Spencers. I have bought most of appliances there and I trust them.Gary came to my rescue and provided me with a new Bosch which is great. Thank you very much.

Maurice McWhirter

Installation team was great! Took out an old 35-year old overhead microwave (the old microwave lasted a long time!) and the old wood braces and brackets wouldn’t fit modern overhead microwave installation hardware. So, they installed new braces & hardware, and all with a smile!

Leanna Williams

Great service! Marcus Knight helped us with the purchase. Elliot did a great job on the delivery/install. HIGHLY RECOMMEND!!!

Scott Dolezal

I bought a freezer chest as a gift just befor Christmas, it already died not 2 months old. This may be the last time I ever do business with them. I've been trying to get a replaced for over a week and a 1/2 now and nobody Nobody will help me Will not return phone calls And tell me what I have to deal with the manufacturer. What a joke trying to get through to them by the way the company is Frigidaire. By OP where

Jerome P

Spencers replaced the mattress we purchased four months ago, that was defective. The new mattress will be used for the first time tonight. Spencers was very accommodating and recognized a replacement mattress was in order.

Terry Jones

The ad was misleading… the size on pictures is different as it has standard for stove ,microwave and dishwasher but Refrigerator is not and with all the add on upgrade and stuff needed for installation that $2100 bill is almost $2900… I would say that’s grossly misleading…

David M

Fast and friendly service. They showed care installing them.They tested the washer and dryer before leaving. Great job!

Dale Schwitters

Service man was here on time. Did a great job real happy with this work now I have a great microwave.

Latasha Cheatham

We had an amazing experience! Walt was friendly, knowledgeable and personable. The process was fast and easy. We were told there would be a rush put in to try and get us the fridge by Monday (we went late Friday evening). Imagine our surprise and excitement when Walt called within 10 minutes of us leaving to let us know our new fridge would be delivered the next day. It's now a little after 10am on Saturday and our new fridge is installed and cooling!!!! Spencer's has a lifetime customer in us!

Emily Lane

Spencer's is the only place I will buy an appliance. Their installers are the best - they are very careful about who they contract for installation and have very high standards. Also, their prices are better or the same as the "big box" stores...just call and ask for their best price. And unlike my experiences with the big box installers, with Spencer's it's always done right, on time and immaculately. They also have great customer service!

Mike Lindsey

Marcus is always great to work with and very knowledgeable of which products will best fit your needs. Spencer’s provide a level of service you don’t get from the box stores. They were able to deliver our product the next day and kept us informed on the status of the drivers arrival. The driver was professional and installed our product in a very timely manner. Would recommend to anyone looking for appliances or even mattresses which we learned they also sell.

Linda Skinner

We have been buying appliances from Spencer's for 36 years now. We never even think about going anywhere else. We got a great deal this week on a pair of LG washer and dryers. Went into Spencer's Monday afternoon and the pair were installed in our home Wednesday morning. The saleswoman and the deliverymen were outstanding. A great experience once again.

Marybeth Meek

Spencer’s made the purchase of my dishwasher so easy. Their prices are fairly competitive too! I pretty much knew what I wanted and was in and out of there in about 15 minutes and my dishwasher was delivered within the week. Delivery was amazing. Kenny, who did the delivery was incredibly knowledgeable and personable and did an incredible job installing the dishwasher. Super happy with the whole experience. I will definitely go back to Spencer's for my next appliance purchase.

Susan NIXON

From the time I walked into the Ahwatukee Spencers showroom to purchase a new Kitchenaid over-the-range microwave to the delivery and installation the next day my experience was fantastic. Salesman was very helpful and I found the model I needed within minutes. I was pleasantly surprised to find out that the microwave would be delivered the next day. Delivery process was great. I was kept informed of the progress and arrival time via text. The guys that delivered and installed the microwave were friendly and professional and I was up and running within minutes of the delivery truck pulling up outside my home

Jas Olexa

I bought a couple of great appliances. Required steam setup and R/O systems, etc. The Installer (Mike) was fantastic. Knowledgeable, efficient and left the area looking like a professional. Thank Kudos to Spencers. Products at a great price. But the service people are what makes me really glad I through Spencer’s

Christina Mach

Spencer's is THE BEST!!! This is the second time we've ordered a package deal from them (last time was almost 30 yra ago). Both times we were extremely pleased and felt like we got an awesome deal. Nick sure made it easy w/o any dales pressure. The delivery guys went above and beyond (removed a cabinet in laundry area for us). Polite, knowledgeable, and quick.

Sarenna Selzer

We cannot rave enough about Spencer’s. Walt was so kind and patient with us, and was so knowledgeable. It was our very first time buying appliances and he made the process so easy. He worked with us to get as many discounts and the best value as possible. The delivery was quick and easy and happened within two days of us purchasing! Please support this locally owned business!

Ms Hop

Customer service was good. The products so far are ok. Took two months to ddeliver the refrigerator. I"m not sure that I got such a great deal price wise but it's ok. Im pleased that I now have updated appliances.

Lori Wellman

Very pleased with our appliances and the service we received in the store, over the phone and at delivery and instillation! Would highly recommend Spencer’s if you are in need of new appliances!

Anita Eckard

I can’t say enough good things! My fridge died and I needed a new one. I went to Best Buy, Home Depot, Lowe’s and Spencer’s. Spencer’s definitely had the best prices. Because my fridge was completely not working, they rushed delivery and got it to me the next day. The delivery guys were on time (early, actually) and we’re courteous and efficient. If I lose another major appliance, I probably won’t bother shopping around, I’ll go straight to Spencer’s.

Amy Loen

Always someone happy to help! They are great at what they do and worth shopping at, I always buy my appliances from an appliance store, the sales people make life way easier as a whole.

Rita Anselmo

We have used Spencer’s TV and Appliances for years! They always have what we need and good pricing! Low end or high end appliances for every spot in your home, rentals, etc. They take very good care of you! And they’re local! When it was time for our install of all of our appliances, Spencer’s first had a walkthrough appointment to make sure all plugs, openings, ventilation etc were correct. Then the team installing everything did an amazing job! Polite and treated our things like it was theirs! They really knew what they were doing! We put some really high end and heavy items in and it didn’t seem to hinder them at all! I’m talking like a 500 lb. 48” Wolf range that they had to get into the house and hook up! And a 60 “ wide fridge built in! Thanks Spencer’s and their installers!

Kimberly Smith

Sales & delivery by Spencer’s was quick & painless. Great prices & service! I will be buying from Spencer’s again for sure!

Eugene Smyer

We relied on spencers for our plans made for the last 40odd call years. We are very happy with the reliability of the appliances and mattresses and with spencers open minded approach to sales and service.

Frank Guy

Everyone we dealt with at Spencer's was very professional, polite and thorough. We had an exceptionally comfortable sales experience!!

john seymour

Drivers came to deliver new dryer. Very professional and polite. Took care of business and left. Perfect

Bill Gluth

We have had excellent experience working with the team at Spencer's with our last 3 appliance purchases. The sales staff is very knowledgeable, was a big help in getting the proper appliances for our needs. The delivery was seamless and easy plus service after the sale was outstanding. High marks for Spencer's in all three areas.

John Mulford

Jake did an AWESOME job on the install! Greg in sales has been incredibly knowledgeable and easy to work with!

robin abbott

Spencers has always been my go to for four reasons pricing people pleasing customer service top billing quick and efficient Quality on all the appliances

Acaysha Dolfin

I just got a new dishwasher and after hours of reading reviews and checking prices at the major stores, I ended up going with Spencer's and they delivered it the next day and saved me over $150 from what the other retailers wanted ( and they couldn't deliver for almost 2 weeks) Thanks for a great experience, top notch professionalism, quick service and saving me a lot of money !!

Cyrus Partington

Oscar was great!! Besides his great personality Oscar fixed what the other installers couldn’t. Great job and thank you to Oscar!

Carolyn Pager

Excellent Service for installation of Washer and Dryer. Jonathan did a great job.

Ricki Van Buren

Excellent delivery service. Aaron was on time, personable and made sure everything was in working order before he left.

Marvin Green

Spencer’s has been great to work with in getting my home ready to sell - with many appliances on long back orders these days, they were great whenever something I had chosen wasn’t available, rather than telling me to wait, they presented me with upgraded models - at the prices I’d paid for the original choices. Delivery was very well handled with advance calls to us to let us know exactly when they’d be arriving - great products, great prices, and great service all the other places just gave us excuses with no options.

Marcus Walraven

Joe helped me find the perfect refrigerator for our family. No overselling, no pressure, just honest feedback on the products and features. The showroom was clean and well organized. They offered quick delivery (next day!) and great extended warranties. Joe was really helpful in resolving a small issue with our delivery and we were super impressed. Overall Spencer’s is an affordable alternative to the big box stores that focus more on quantity over quality service. We’re customers for life now!

Teresa Robinson

Excellent pricing and customer service at Spencers. I initially ordered elsewhere and they kept pushing out my date and it was difficult to get answers. I was more than happy to cancel the complete order of full Kitchen Appliance set from that other retailer. Spencers turned that nightmare into a dream. TOP NOTCH. Delivery and install person Jacob was exceptional!!! Very courteous and a perfectionist in what he does. Could not be happier!!!

Brad Farnworth

We are new Spencers customers. We had a great experience. Our salesmen was very helpful, not pushy. We felt really great about our purchase of NEW washer and dryer combo from Electrolux. The delivery was on time and the set up was easy. I am a Spencers customer for life. No more BIG box hassles. Great job Spencers.

Dina Arbogast

Excellent customer service! Excellent problem solving and fair pricing for custom quote to accommodate my new microwave.

Staff.Susan Smiley Schramm

What a pleasure to meet Juan today. He was good at his job and frankly, just a great guy. Wherever Juan is, he will go far.

Wendy Brown

The whole experience of purchasing a new microwave for our home was simple and easy. The salesman gave us several options and described each one in detail, then left us to discuss those options. Once we chose our new microwave, the sale and scheduling for delivery and install was fast, sillle and easy! The delivery was likewise just as easy. We were notified in good time for delivery and the install was quick and well done!

Patrick Scullion

Went to the Ray Rd. store in Chandler. Matt was informative, straightforward, and answered all my questions about washing machines. I was able to get next day delivery, which was great cause my washer was dead. Andrew, who delivered the washer was fast, respectful, and friendly. From beginning to end this was a great experience. 👍 …

Joquitta Palmer

The installers were polite personable and very professional thank you.props tp Miguel

Jim Lunseth

Spencers delivered my Samsung range at a competitive price in a matter of weeks, showing up at the time promised with plenty of text and email reminders. Installation was done quickly, including carefully leveling the unit. The crew made sure I was happy before they left. Highly recommended!

Rosa Ochoa

Installation was great and fast, overall wonderful experience, great service, I am very happy and I recommend to all my family and friends.

Frank Celaya

First purchase January 2022: Easy to place an order for a new GE Café In Wall Microwave unit. Marcus was professional and kept me up to date with order status. Then Douglas the installer came to the home and did his magic. Great experience overall and I'll contact Specners in the future for all future appliance purchases. ———- Made another purchase April 2022: My Product Specialist (Matt Osborne) was very knowledgeable, professional and I felt he was very sincere with his recommendations. I felt very comfortable doing business with him and I received my washer, dryer and dishwasher in a timely manner. When I had questions about my order, Matt was available to talk and followed up with me when he said he would. Great purchase experience and I thank Matt Osborne for making it happen. I found Matt because of other reviews on Yelp, many others had great experiences with him.

Hair by Nassi Morgan

Without the doubt they all specially Matt & Tim were awesome. They helped & worked with us all the way with our our all are appliances. Highly recommend. Thank you all for your care and expertise.

Al Wilkinson

Andrew was nothing short of amazing. Did all the installs and left everything clean just like he had found it. Very polite and respectful of the home. I can't say enough good things!

Fred Mastro

Profession and courteous service. Went the extra steps to insure a quality installation and clean up.

Ed Volz

Knew what we wanted and was in and out of the store. Great sales help. The installation was next day and very clean and quick. Good experience

Ryan Quinn

Spencer’s has been awesome to work with. Our salesman, Greg, was knowledgeable and able to pull together all the appliances we were looking for at a very good price. Due to COVID, there are a lot of back-orders, and Spencers able to get the appliances to us much sooner than the estimated delivery dates. Jenny, provided fantastic customer service and kept us up to date on the delivery of our order and their delivery team was fast and courteous. It doesn’t get any better than Spencer’s.

Wesley

Casey was excellent. Very pleasant guy. Delivery went well. Install was quick. Hauled away old unit.

Ursula Schultz

Purchased a microwave months ago that required an insert to fit our cabinet. Insert took 2 months which we understood due to the supply chain. What disappointed us was when they finally came to install it we were informed there was a installation fee due that was never mentioned before AND the technician couldn’t accept a credit card. Payment had to be by cash, check or Zello. REALLY?! In this day and age. Installer was polite and did a good job, but the end experience with Spensers was disappointing.

Jessica Jerrell

I have had the pleasure of working with Walt for the past few years and he provides excellent customer service along with their installation team there is not better place to go for appliances. #local

Kristine Jones

The men who delivered my refrigerator were outstanding and kind! They went up and beyond with professionalism by moving my old refrigerator to my laundry room which involved taking the doors off and replacing them. They also made sure to clean everything up and make sure everything was working properly and aligned correctly. They did all this with a smile! I was impressed!! Thank you. The salesman I worked with was awesome as well. He made sure I was happy and he knew a lot of information that helped me make a decision. He got things pushed through and at a great price. Thanks Marcus.

Jared Newnam

Great products at a lesser price. On time deliveries and sales people are not pushy.

J Boyles

Overall my experience with the delivery, installation, quality and price of services was great! Anytime I called about my order the people I spoke to were friendly and helpful and our installer Jeremy was personable, quick and efficient. My main complaint is that the communication from our salesman was not good. He noted that there would be a delay but did not tell us how long. It took months from the order date to get everything installed and I had to be the one to reach out for every update and communication about the order status. It was very frustrating to spend so much money and feel like we were not getting information on what was happening. In fact this lack of communication was enough that I will likely not order from Spencer's again, we had other items to purchase but we can get them quicker and more easily from a big box store.

Cindy Mittlestadt

In our recent life-changing move to Phoenix, and during covid-challenged supply and labor grids, we utilized Spencer’s for new appliances including refrigerator, washer/dryer, wine fridge, and today a dishwasher. We are pleased with the inventory, sales team (an employee-owned local store) and the installation. Today a father -son duo installed the dishwasher to perfection. The delivery time was communicated clearly, plus take-away of the old appliance was included in the package. Impressed — we keep going back!

Karen Schuman

Absolutely would purchase from Spencer’s again. Delivery was smooth and on time and Matt couldn’t have been more helpful.

Sina Gibson

we were out of town when our refrigerator/freezer failed & everyone from the sales person Joe to the driver Jesus were great in accommodating us. I will recommend & use Spencer's again.

Mike Jurgensen

Salesperson Nick was very helpful both over the phone and when I came into the store. Removal and installation crew were on time, courteous and expedient. In and out in just 20 minutes. I am overall very satisfied with Spencer's

Christian H

Very easy to work with. We had to shift from one appliance to another at the last minute on our 4-plex project and Spencer's was very accommodating. I have ordered from Spencer's for the last 4 years and have always been happy with the experience.

Dale Oliver

Matt Osbourne did a great job from start to finish and Devon and his crew delivered our appliances on time and w/o problem! Thanks to all!

Rose Arballo

Delivery of my new stove was prompt, install crew knew what the were doing and were efficient. Delivery status was provided from time crew left until time of arrival for greeting. Loved this feature/service. Thanks!!

Dave Black

The whole experience working with Spencers was fantastic. From the showroom and staff to the gentlemen delivering and installing the appliances. We would definitely recommend to our friends and family.

Cindy Conrad

Installers were very friendly and had my dishwasher connected quickly.

Fernando Carlos (Choco0331)

Great service, delivery was on time and the installer was very professional and courteous!

Melissa Smith

Marcus was great to work with when purchasing my new washer. Everything was handled quickly, no up selling. He was even able to expedite delivery and Install, which was greatly appreciated! Ronnie was prompt, removed old washer, and installed new washer quickly, and with no issues. Excellent service!

Marilyn Kennedy

Every was great. He was very good about answering my questions. Also very polite. Great Job

Mark Steele

I purchased a GE Profile French door refrigerator from the Spencer's store on Ray Road. Everything went very well. Tim at the store was great and the delivery guys were quick and efficient. The refrigerator arrived in good condition, no dents or dings. A big thank you to all involved!

Sara Pickett

The original dishwasher I had ordered was damaged when the delivery driver went to pick it up. So they called and said they were upgrading me to a better dishwasher for the same price. They weren’t sure if they could get it delivered the same day but when I explained scheduling issues for me they made it happen. Highly recommend Spencer’s!

Matt & Dorothy Donahue

Great service - Called directly & ordered appliance over the phone efficiently as we knew exactly the model numbers, etc. Install & delivery personnel was friendly and knowledgeable! Pleasant all around experience! Will continue to use Spencer's for appliances in the future too.

Karen K

My experience with Spencer’s was Awesome! From Walt in Sales to the delivery guys! Pricing was great! Delivery & installation was fast & on time!! We got a 4 piece Whirlpool Package and when unpacking they noticed the microwave door was dented so they came back with new one the next day!! Would totally recommend!!!!

Cathlyn Ward

Excellent experience from purchase to installation. The installers were thorough, clean, and professional.

Stephen Burns

Bought a fridgiare countertop refrigerator. Delivery was on time and installed without any issues. Looks great and fits great. Very happy with the new fridge!

Sue King

Both the water dispenser and ice maker were broken in my old refrigerator so I decided it is time for a new one. I priced them in another store and walked away shaking my head deciding to keep my old one. That week a Spencer's ad came in the mail and I remembered how many appliances I have bought there, what great quality they were, and that Spencer's was born in Mesa. I took the ad and went to the store. I was greeted by Marcus Knight who enthusiastically shared his in-depth knowledge about various models and helped me make a purchase decision that I am pleased with. I was equally happy with the delivery process. I received multiple texts letting me know the delivery time (2-hour window), when they were headed for my house, and when they arrived. Austin did a fantastic job removing my old refrigerator and carefully installing my new one. He was the ultimate professional and had it in within half an hour.

Fran Clarida

We ordered a new refrigerator from Spencer's and the entire experience was great. The salesman was knowledgable, professional, and very pleasant to work with. The delivery guys were very conscientious and polite. They all deserve 5 stars.

Brandon Scott Rocha

Spencers people were helpful, helped us with the shipping and delivery. The delivery men were super efficient, had the tools ready to get the refrigerator through the door, made sure everything fit properly, tested the refrigerator to make sure it worked, and gave us some info to make sure we get the refrigerator water and ice working properly.

Carol McCammon

Andrew was fantastic. Professional, on time, careful with cabinets and walls, and helped me understand how everything worked.

Holly Kirk

We have bought many appliances at Spencer's. Both for our home and rentals. Although we always shop around, we generally end up at Spencer's. They definitely have the most knowledgeable sales staff. Their prices are great. The deliveries are quick. All around great service!

Chris Garner

We are very happy with our wash machine purchase - we had an excellent price; Marcus was very good to work with. What set this purchase apart from others was the installation - Casey & Alec were outstanding! Professional, fast, and thorough, but they spent the time to ensure we understood everything about the installation and that we were good with everything before leaving. They made a good experience GREAT!

Karina Lambrick

Great experience at the store with great customer service reps helping us find exactly what we needed. The fridge fits in our custom kitchen like a glove and delivery was speedy on time and communicated every step of the delivery process. Installation technician was super knowledgeable and they tested everything to make sure that it all worked accordingly. Definitely going to recommend to my friends and family. 👍

Raul Romero

Timely delivery. Seamless connections. Would definitely do this again. Marcus, in sales, was great!

joanne dunn

I was very pleased in dealing with Spensers. They delivered when they said they would and our driver was courteous and very efficient. Not only did he expeditiously install our new appliance, he was neat, hauled away all the packaging, and even gave me a "101" on my new appliance, plus answered any questions we may have had. It was a very good experience.

DaRell Land

We are very pleased with the service. Juan was on time, personable and very knowledgeable.

Jose Sforsupport

The whole shopping process was quick and painless. Walt was knowledgeable and we were in and out. No drawn out process. Delivery was easy as well. We got two calls, one to confirm our appointment for delivery and the second to advice eta. The delivery guys were quick and efficient and set up our appliances. Overall I'm very happy with the overall experience.

Nikki Parker

My experience at the Ahwatukee Spencers was top- notch from start to finish. Jacob helped me at the store and was so kind, patient, professional, informative and not pushy at all. Dustin delivered the appliances and was professional, personable and got the job done quickly. I am very impressed with my experience with Spencers and will definitely do business here again and will refer people as well.

Marian .Giannatti

My new washer/dryer and box springs were delivered on time and they looked great. Our service man installed the machines and made sure they were in good working order. He was very personable and took care with my new flooring. A great experience!

Nadun Amarasinghe

The guys were awesome. When they first installed my dishwasher it did not drain water. When I called them about the issue they sent someone the very next day. The technician who came and inspected found that the drain pipe was not properly attached under the sink. Although that was no fault of Spencer, they took the time to install the drain pipes and properly hook up my garbage disposal. They even apologized for not catching it the first time. Tech went above and beyond to get it to work. Thank you spencer.

Ted Szaniawski

Excellent service. Bought the refrigerator yesterday and it was delivered this morning. Spencer's and the delivery team kept us updated as to arrival time and both offered accurate info and kept their commitments. The delivery team terrific. Polite, efficient and got the job done promptly/professionally. Would we do this again for additional appliances . . . you bet!! From sales staff to delivery team every aspect of this process was top-notch.

Ellen Pope

I was able the two items I needed, a bed and a dishwasher. I was able to have them delivered within 2 days. Delivery team was. On time as promised and they installed my items and took away the old items.

Christopher Chatman

Great service but the person who delivered my purchase left paper/plastic wrap trash on my floor.

Michelle Moe

We got plenty of updates to know when the installer would arrive. Cameron worked quickly and efficiently to remove our old dishwasher and install the new one. He went the extra mile to make sure the unit was installed correctly. We were very pleased with the service.

John Ives

Appliances are great and the installer, Casey, was even better. He really knows what he is doing and took great care in installation.

connie pesavento

Nothing but great things to say about the sales person, Tim Churosh! He was very helpful when I was purchasing a new microwave and great about following up with me in regards to available delivery times. Being as we live out of state, I really appreciated his great service.

christine Wikoff

I had a great experience! Joe at the Ahwatukee store was helpful and honest. Jorge, the lead delivery and install tech and his assistant were both amazing! I am very thankful!

Hanna Bandin

They were fast and friendly. Ordered and was able to get my delivery the next day, not two weeks later like Lowe’s and Home Depot!!! They have very helpful customer service. Delivery driver were awesome!!! I would give 10 stars if I could. Will be shopping at Spencer’s for all household appliance purchase!!! Love my washer and price beats the other two companies as well!!

Logwood-Ulysses Gion

I gave Spencers a Five (5) rating because the delivery persons were ONTIME (with in the two hour delivery window plus their link that Spencers emailed allow us to monitor the drivers progress, there were 10 deliveries scheduled before us) and pleasant and efficient. My wife who researched washers and made the purchase over the phone was very pleased with the price and the attentiveness of the salesperson.

SAE

Terrific experience start to finish from Nick the salesman, to Elliot and Anthony who delivered, this is a customer centric outfit. Nick was low pressure, accommodating and knowledgeable, he helped us pick out just the right things. Delivery was fast, 2 days! Elliot and Anthony were friendly, hard workers and Elliot expertly installed our appliances very quickly. There was a dent in our refrigerator, which happens, the test of any company is how they handle little problems, so far so good there. The prices are excellent, I mean REALLY excellent for a full service dealer, maybe you could find small savings at a big box store, but good luck with delivery, customer service and problem resolution! Highly recommend.

Lynn Barakat

Thank you, Stephen, for an excellent job on our install! He was prompt, professional and we are so thankful for wonderful service.

Donald Becka

Long time customer, great service and super installation teams.

Bernie Disantis

Walt Miller set us up with ana amazing new appliance set! The price was much better than everywhere else we shopped. We love the black stainless steel! And it was a sweet surprise to learn that our new fridge makes whiskey ball ice cubes in the lower freezer!In addition to the other door ice maker. Nice feature on the LG! Great delivery and setup too! Top notch service.

Rob Richardson

Great pricing and quick service/install. Bought a new microwave on Saturday and it was installed on Wednesday. The sales person (Marcus at the Ahwatukee store) was super knowledgeable, and the service team had great communication. A plus all around!

Kim Desrosiers

Marcus, my sales rep, was wonderful- I never stepped foot into a showroom. Ordered everything online and had my washer/dryer combo delivered within days. The delivery men were right on time, courteous and friendly. This is my third time buying appliances from Spencer’s and won’t be my last!!!

lisa ellison

Felix delivered washer and dryer. Very professional and polite. Explained the important functions. Since we had not purchased one in 23 years. Hope this Maytag also lasts 23 years.

Chris Ream

Spencers was great to work with. I purchased a complete new kitchen appliances all over the internet. Their pricing was competitive with the big box stores, The delivery was as scheduled and communicated with me throughout the process. The install was fast and professional!!! Highly recommend Spencers for ALL your appliance needs

David Brengman

Marcus, our sales representative, was extremely knowledgeable on the washer and dryer options. Andrew, our professional delivery installer, was very knowledgeable, friendly and efficient. Great experience from sales to delivery. Highly recommend Spencers.

Debbie Richardson

Spoke to Shane initially & dealt with Joe at the store. We bought a Speed Queen Dryer. Have always loved dealing with Spencer’s. Knowledgeable salesmen & we were in & out of the store within 30 minutes. Delivery guy, Justin, was great. Took my dryer out of the box so I could see it was damage free & took the old dryer away too. We chose to do our own installation, but they would have hooked it up if we wanted.

Geo Mac

The purchase with my salesman, Matt went very smooth. The delivery team of Justin and Josh was also perfect. They graciously adjusted their schedule to arrive when I was sure to be home. I will be purchasing from Spencers again!!!!!

Susan Gus

So great to work with Spencer's this last week! Salesman was so helpful and amiable in helping me choose a gas dryer. It was a pleasure, actually. The delivery called in the A.M.to let me know e.t.a. sent me a link to monitor progress, arrived promptly, installed quickly, explained details and left smiling!! Who could ask for more? Top grades across the page? .

Ashley M

Spencer’s was amazing. From the purchasing of my appliances (lowest prices I have found) to the delivery. Everything went smooth and they helped me every step of the way. The delivery guys were amazing. Helpful, professional, and asking about the things they were unsure about. Amazing. I would recommend them for any house purchasing. I have used them for laundry and new appliances for my last two houses! And plan to use them for any houses in the future!

JERIN WILLIAMS

I am very pleased with the service I received. Sales person was very knowledgeable, no high pressure sales, and unlike the big box scores they were familiar with their products.. delivery was on time and quick professional installation. also paid less money for a superior product.

Keith Barna

This was our first time shopping at Spencer’s. Brian Kolstad was our sales representative and he was great. Very knowledgeable about all of the dishwashers, the pros and cons and it didn’t feel like a high pressure sale. We quickly decided on a model and got set for delivery on 1/6. However, that’s where things got worse. On the day of delivery no one called like they were supposed to and I called the store. I was told someone was sick and they would let me know when it would be out for delivery as soon as they knew more information. Then a few hours later I got a call that it wouldn’t get delivered until the next day. I called the store as I was frustrated because my wife stayed at home for the installation. I didn’t get much customer service and was just told these things happen. The next day we didn’t get a call to let us know when it would be delivered someone just showed up at 7:30am to install. The installation was quick and painless but the installer left a bunch of water sitting under the sink that I had to clean up. I would recommend this place to anyone had the delivery and installation went better. At this point not sure I would give them my business again in the future.

Scott Van Skike

Freezer died. Ordered a new one. They delivered an installed in 10 minutes. Saved my stuff from old freezer! They were Fantastic!

Patricia Gonzales Realtor

Excellent, Excellent! I always get excellent service from Spencer's, the only thing is sometimes they are in short supply and I have to go else where and pay a little more for the convenience. My delivery was on point today in spite of the driver doing it all solo today because his partner called in sick. My delivery person MATTHEW was the best and represented Spencer's with 5 star service!

Steve Spivey

Matt in Awatukee was fantastic. He walked us through everything and helped us make a great choice and helped us weigh the pros and cons while keeping our budget in mind (we bought 4 new units...not a small decision). Our delivery pro, Aaron, was amazing. I'm pretty handy, but there is no way I could have installed our microwave with that precision in that amount of time (and been that nice while doing it). I'm also a die hard Costco guy but Spencer's was an excellent decision for appliances.

Dave O'Grady

Our salesperson Tim did a wonderful job. Not only are we elated with the product but it was delivered ahead of schedule.

Mary Golembiewski

I was very happy with my experience. The driver and the delivery went exceptionally well. Driver was very polite and had my washer installed in a short time.

Jim Waldemarsen

We have purchased all of our appliances from Spencers. Best price always, they will match anyone else’s price plus their delivery guys are quality guys who really know what they are doing when they installed our washer and drier. We won’t buy from anywhere other than Spenser’s.

Duane Morse

Having purchased a major appliance from Spencers before, we had no hesitation to go to them to replace our refrigerator/freezer. The sales person knew from the model number of our existing unit which new units had suitable dimensions, so it took us just a few minutes to select the replacement. The installers called first thing on the appointed day to give us a time slot, and then called again when a cancellation occurred to see if they could come earlier. Well done all around!

National President

I knew exactly what I was looking for and by budget. Between picking out a new washer and dryer and paying for it I was in and out of Spencer’s in 15 minutes! Not only did I get a great deal on the set, I was able to get an extended 4 year warranty super cheap! The set was delivered the following morning and is already in use! I highly recommend Spencer’s especially with all the big box stores being out of major appliances and over a month to get them. From now on I will only purchase my major appliances at Spencer’s! Thanks for the job well done!

Emily Burba

Marcus (sales) was fantastic. He didn’t push me in any certain direction and he helped me find the perfect fridge for my space and I received it in very reasonable timing. The gentleman who delivered the fridge was top notch. He took his time to make sure everything was just right before he left. I will definitely buy from Spencer’s again.

Lali Breen

Spencer's is always easy to work with to help with new appliances. I bought oven and cooktop a year ago and just got a new clothes dryer and it was delivered as they said right on time with a great delivery guy who was very helpful

Don Close

Great place to shop. Nick, our salesman, is really good at what he does.

Diana Keller

Spencer’s is the best. Ordered my new Microwave yesterday and it was installed today. Great communication and service.

Cindi Cowan

Spencer’s was a very helpful & efficient appliance company to work with. Thank you to Nick in the sales dept. Also, Jacob & Matt helped me with my measurement questions on the phone. Austin & Hector worked as a good team with the delivery. All were knowledgeable, helpful & polite. You are appreciated! Thank you, Cindi

Jerry Foust

It was great We had gone to Lowe’s and Home Depot to look at washers and dryers and came home and called Spencer’s and found same washer and dryer at Spencer’s for $150.00 Cheaper each piece so we saved 300.00 on set. Washed today and love our new washer and dryer. Thank You Wayne for helping us. Very professional service man that installed them this morning. Great Experience and will definitely will shop Spencer’s for all my appliances and tell others to do the same.🤗

Wittman Patricia

02/09/2022 We bought a range/microwave at Spencers & was very please with Sales Rep, Timothy who worked with us to get what we needed & at a price we could afford & as quick as possible. Spencer's delivery notification system is terrific with texts, emails, and phone calls. The delivery Installers, Jorge and Hector, knew exactly what they were doing, quick, friendly, respectful and conscientious of our home & MASKED. Yay for responsibility!. Spencers is still good even after all these years.

Chris Guell

Jake (independent contractor to Spencer’s) did a great job helping to install a refrigerator and move a oven range. Informed to only drop off a part, he quickly turned into being very helpful in installing the refrigerator and switching the door handles to open in the opposite direction. All with a great attitude! Thanks for the assistance.

Jerry & Jean Anne Powers

We bought a new refrigerator from Walt Miller at Spencers on Saturday and it was expertly installed on Monday. We love our refrigerator and couldn't be happier regarding our experience with Walt and Spencers. We are long time customers and will continue to return due to their excellent service and quality products!

Bruce Nicholson

Fantastic service! I sent an email at night indicating the specific model refrigerator I wanted to purchase and received a call early the next morning informing me that Spencer's had the model in stock and could deliver it the next day. I purchased the refrigerator and, indeed, it arrived the next day. The two men who delivered it were very nice and very professional. They explained everything about the new refrigerator and even waited while we transferred everything from our old refrigerator and freezer to the new one. Then, they removed the old unit. Furthermore, the price for our new refrigerator was about $200 less than we could find anyplace else. Great service and ESPECIALLY FAST SERVICE!!

Barry Lindstrom

Best Price, BEST VALUE, not just delivery but delivery AND full connection. Pre-Notified of delivery window, notification when driver was near, delivery was well on the early side of the window, and the delivery folk were EXTREMELY courteous and efficient. I will never buy appliances from the "other guys" again.

Mary Patry

To finish off a major remodeling project designed to create our dream home, we purchased a Subzero and Wolf ovens, range top and hood from Spencer’s. Marcus was awesome on helping is to make our final selection with our pressure. We were very nervous about the install as we had issues with our last kitchen. The installers were amazing! great customer service all around!

Claudia Ozark

It was a very pleasant experience from the time I walked in the door until delivery of my washer. The salesman showed me the available wash machines and then left me alone for awhile to make a decision After buying the wash machine I called him back to let him know that Home Depot sold the exact same machine for $50 more. The delivery people where very professional and courteous . I've purchased items from Spencer's before and have always been satisfied.

Deborah Caldera

Great price. Great salesman - Jordan. Very respectful and not high pressure. Great delivery guy. He arrived 5 minutes early, repaired my leaky hook-up, and even checked my laundry soap to make sure it was the right kind. (It wasn't!) Overall, a very good first experience with Spencer's. I will be back!

Chris English

This is our second purchase from Spencer's. Both times we have been very happy with not only the price but the delivery and set up. We were kept well informed on delivery day and the delivery men were courteous and efficient. We'll be shopping at Spencer's again.

Hayley Simkins

I couldn’t be happier with my experience dealing with Spencer’s Appliance. I never leave reviews, but working with Matthew I felt SO calm and reassured that I got the best price and fridge for my needs. It is stressful when a fridge goes out and this company took care of me. Jose did an EXCELLENT job with the delivery. I will definitely be returning to Spencer’s for any appliance need in the future!

Nancy Dudenhoefer

I appreciate the excellent customer service provided by Spencer’s on their recent microwave installation. Communication was superb and my installer Casey was friendly and efficient ! Thanks 😊 …

BubahsSlowJams

Cameron went above and beyond installing my dishwasher. Cleaned up the water spilled and left my kitchen intact! Great install. I gave 4 stars as nonine called to say they were running a little late.

G W

I had one of the best appliance buying experiences ever. The appliance needed was in stock and priced below other competitors sales prices. My sales person was able to process the transaction quickly and simply. Then the appliance was delivered and installed the next day. Everything went super well. Thanks Spencer team.

James Conley

Didn't get in on the in store recent sale but that's my fault. When I called I spoke with a gentleman that helped by providing me the process to purchase from out of town. Basically, review the product, call for discount pricing and purchase over the phone. Figure out delivery or pickup later. They were pretty good.

Hilary Anderson

Quick, efficient, on time and budget friendly. This locally owned appliance place always provides the best service. We have bought a dishwasher, microwave, washer and dryer from them over the last 6 years. It’s always been a great experience.

Marissa Kinigson

Great experience with Spencer’s! We bought a new home and bought our fridge from Spencer’s a month in advance. The pricing was great and totally worth it. Gary helped us in store was very insightful and knowledgeable. We set the delivery date and the guys did an excellent job! Very professional and nice. They answered all my questions and took great care in installing our new fridge. We hadn’t moved in yet so the house was empty so they kept in constant so i knew exactly when they would arrive! Great experience with a great company! Thanks Spencer’s!

Trish Gulbranson

At the end of the day I got what I needed and it was fast and your installers were amazing. I will say I tried to buy this microwave online three times and I would get automated chats through the website but no one would ever contact me. I tried calling the store twice and got no answers so eventually had to get in the car and drive down to purchase the microwave I had seen online. In store, the purchase was quick and easy. The only suggestion is they should have checked my address of where the installation would happen. They picked up an old address of mine and sent their installers there. The installers were so fast and friendly. They made sure the microwave was working before they left. In the future they could set the clock before they leave. those Samsung microwaves are very confusing. I found it through YouTube on how to set it up. The clock set up requires you to push the power level and hold for three seconds and then set the clock which intuitively doesn’t make sense.

Scott Kingsland

Two gentlemen that showed up for my delivery were nice polite respectful and we’re in and out so quick it was an awesome delivery

Deborah Barber

I usually buy appliances from another local store. This time my oder was delayed (10 weeks). Spencer's salesman was very helpful, delivery was sooner than I expected, and the delivery men were efficient and gave helpful remainders before using my new range.

Amy Privin

Extremely responsive! I called in a panic last night and am the owner of a new dryer not 24 hours later! The 2 delivery men were masked, prompt, extremely knowledgeable and took the time to ensure the dryer was operational before leaving. That led them to check my breaker box and realize it was off! Anyway, very pleased and I highly recommend them.

Elizabeth Teille

Great. Joe Zamora was the gentleman that helped us at your Ahwatukee store. He was knowledgeable and helped us pick the appliances we were looking for. I am so excited about my 4 new kitchen appliances. I really love them The staff was great in setting up a delivery schedule that met my work schedule There were here on time this morning and Elliott was great as he moved out the old appliances he swept the floor before putting in the new appliances. He and Brandon worked timely and professionally and had every thing done in a very timely manner. Then they made sure that everything was working properly as well as to leave the kitchen clean before they left. This was a great experience and I would highly recommend the Spencer Team. I've been smiling all day long

Guido77 Manuele

The sales people were very helpful and easy to work with. I would give them more than 3 stars but like the last appliance I bought from them, there were multiple delays in delivery. I was given an initial delivery date and did not find out until that day there was a delay. The second delivery date was again cancelled. It was not until the 3rd date that they finally delivered.

Beverly Booth

We have always used Spencer’s when we are ready for new appliances. This time was no different. Salesman Brian was knowledgeable and courteous and the prices were competitive with other appliance stores. I have nothing but kudos for the installers, also. They were both considerate, efficient and fast. Tony also answered any questions I had. We recommend Spencer’s all the time.

Julius Roehner

Always a pleasure dealing with our salesman Justin Dotson. Great service, expertise and product selection always brings us back to Spenser’s. The delivery and installation always goes smoothly. Lastly a special shoutout to the delivery guys. Very professional, courteous and thorough!

Denise Champion

Best customer service experience I’ve had in a long time! Thank you, Spencers!

Gloria Arellano

We are very pleased with Spencer's help in our purchase of a washer dryer and a fridge. Shane was very helpful and friendly, he was very knowledgeable too. The delivery was quick, Chris and his partner showed up on time and even gave us a courtesy call as we had requested to let us know they were on their way. They were prompt with the unloading and install, and very helpful to suggest specific cleaning products. They also tested my appliances to make sure they worked. We will return to make more purchases in the future. I highly recommend Spencer's.

Michael Dahip

Greg came by and was very quick and thorough. Got my new washer in with a test run in less than 30 minutes.

Teri Metros

My salesperson did a great job and helped me to select the right size (it was a tight fit). The refrigerator was delivered today and the delivery/installation people were very thorough. It was a difficult install as I live in a high-rise on the fifth floor. Before they left, they made sure that the refrigerator was clean and functional. They also make sure to remove all the trash as well. Very pleased with Spencer’s.

Hope ann Brown

They were very , professional, informative and clean. Thank you very much.

Payson Girl

Great service from the sale personal to the delivery and setup. Thanks to all.

jerry kosar

Finally someone delivered appliances when they were scheduled. Had a washer and dryer delivered and installed. In and out in less then 15 minutes. Including take away old ones. Good service. Lowes is history. Salesman and service at Spencer's 5+.

Amy Lozano

Francisco who delivered and installed our fridge provided great customer service!

Kyndra Goodfellow

After buying multiple appliances through Home Depot I have had nothing but problems and issues with repairs under warranty and continuous problems with the appliances and warranty comoany. When my dishwasher (which already broke) took another dump my husband and I decided to buy a new one. Gary was amazing at helping us find what we wanted and needed. He was honest and reliable and after a quick check out I had a new dishwasher within the week! I love it and I am super happy with my purchase! Installation was a breeze and done in a quick and timely manner. We will return to Spencer's for business again 👍

Alireza Rezaei

The prices are competitive with Amazon, HD and other larger retailers. The bonus is the installation and the removal of the older appliances is much cheaper.

Abie Mendel

We have been buying our appliances at Spencer's since they first opened in Ahwatukee. Always been the best experience from interacting with the sales staff to the promptness of the delivery folks. Their communication throughout the whole process is unparalleled.

Sean FitzPatrick

Great buying and delivery experience! I called the store just before closing looking for a particular washer/dryer set since ours finally gave up with a pile of laundry to do. They did not have what I was asking for in stock but made a recommendation for an upgraded model that could be delivered the next day and worked to get the price closer to the original model. Transaction completed over the phone and the new units were installed the next morning (14 hours after my first phone call). The delivery men were polite, professional and efficient. Old set was taken away and the new set was set up properly, explained and the set up cycle was run. I’ve always had a good experience with Spencer’s.

Brad Miller

First time experience with Spencers. Was referred to Spencers for their exceptional service, which I experienced first hand, but was surprised to find they were very competitive with their pricing as well. They have certainly earned my future business!

Randy Gerdes

Our third purchase from Spencer's over the year, and another home run for them and us. We had to replace a dishwasher unexpectedly. They had a model at a reasonable price with the features we wanted. No pressure on the sale, delivery and installation the very next morning. Very pleased, again, with sales and service. We'll definitely go to Spencer's first for our next purchase.

Pete DeMars

Jordan was our salesperson & he did an excellent job. He was there to answer our questions, but he also left us for a short time so we could privately talk about the decision we were about to make. He made us feel that we were a valued customer of Spencer’s. Our washer / dryer were delivered the next day and the installers were on time & they did a nice job of installing our appliances. We will definitely return to Spencer’s for future appliance needs.

Pavel F

Outstanding service. I purchased a washer by phone from Marco, who was very very helpful in choosing the brand and model. Deal done in 10 minutes, delivered in two days. Free delivery and hookup. Professional service, good price, reliable delivery. Highly recommended, will buy other appliances when needed.

Hal Platt

Installers were fantastic, friendly and did superior work. “Zack” was very neat, cleaned up everything. Thank you Spencer’s 👍👍👍 Hal Platt …

Jacqueline de la Houssaye

Purchased online but they require a person to call back for payment. I expected a hard sell on their credit card but it did not happen. Delivery was fairly quick and the installer was great! Thank you, Isaac for a great job :)

Fred Rasmussen

Great product availability, delivery the next morning and courteous service at all points of transaction from salesman to delivery driver and truck helper! Very competitive pricing and felt like we were valued customers without being exposed to the “used-car salesman” kind of vulture attention. Our refrigerator went down for the count on the hottest day of the year in Phoenix. Very understanding of our mini-crisis, Spencer’s helped us choose the right product quality range without over selling us upwards beyond our real needs. Would recommend Spencer’s to anyone wanting good quality at great prices.

Colleen Jenkins

We dealt with the Ahwatukee location. Due to measurements it was difficult to find a refrigerator that would fit with the color and cost. It took us 3 days and lots of searching. We went to Spencer's 1st due to our prior experience with them... and ended with them. The salesperson (we believe is also the store manager) who worked with us was patient but also gave us conflicting information between the 2 visits... it seemed as though his pay was different based on which brand we ended up buying. He said we wouldn't have any issue with the doors opening all the way on 1 side but it turns out that it will only open to 90 degrees before it hits the wall. Overall though it is a good product and the delivery was quick and the delivery giys were nice.

Ale Rugge

In-store experience was good and my rep (Walt) followed up to my requests. The delivery experience was very bad. It took several days, very inflexible to accommodate customer’s needs and delivery people aren’t helpful. The guys who came (after I took time of work to meet THEIR schedule) told me I had a defective laundry valve and needed a plumber and they would come back after that. Plumber came ($70) nothing wrong with valve; just a tiny drip that simply needed a cap. So 7 days to deliver, 3 hours of work I had to miss and an unnecessary $70 plumber charge.

Terry B.

Purchased a range top from Walt at Spencer's. I find him incredibly knowledgeable about all appliances we've purchased there and we always ask for him. The only reason I'm not rating them 5 stars is my cabinets and countertop needed to be altered for the range top to fit. We had a young man come out and tell me they could definitely make that model fit and the cost would be $500.00. The day of the installation a gentleman (Shawn) showed up from a different company than the man who said they could do the job and quoted me $500.00. When Shawn was finished I asked him if $500.00 was the correct price. He stated the job was so involved he was charging me $750.00. This is why I am only giving Spencer's 4 stars. Shawn, by the way, did an amazing job with the installation and I believe his company is SKG Enterprises. If you need to alter your cabinets and countertops for an appliance installation, you want Shawn on the job. TB

Benny Mizell

I called to inquire about an over the range microwave I saw on line at the Awaltukee Az. Spencer's and I called the store & spoke to Walt, on a Thursday evening, to verify the specs did match the microwave I have, that just broke. Walt possesed excellent people skills, lots of professional knowledge, and found an installation appointment for the next morning for me because I needed a replacement right away. He also gave me a real competitive price for the unit, installation/delivery/take away old unit & a 4 year warranty package deal. He was Awesome and so were the guys, Sam & helper who did the delivery, installation of new unit, & take away old unit. They were quick, cleaned up area well, and practiced safe COVID-19 procedures.

Wayne Hollon

Spencer's had the refrigerator I wanted at the lowest price and delivered and installed very professionally by experienced team of 3 the next day. In my opinion their service was as good as it gets. This was my 2nd purchase from them - both were exceptional.

Mike Ybarra

We shopped around and knew what we wanted. We called Spencer's and they beat everyone's prices. Our sales guys didn't try up sale us and answered all of our questions. We have had great experiences with Spencer's for over 20 years and this one was probably the best. The installation was also awesome. They cared about our house and the appliances just as much as we do.

Mary Long

5!!! Our installation guy (Sean, I think?) was awesome and I would highly recommend him & your store. Will be back again, perfect service. Thanks & Happy New Year!

Dale VanVenRoy

Checked online for a particular microwave and they had it. It said "call for quote" so I did. The salesman was polite and no pressure to upsale or to buy something I didn't want. The price was right on with other places so I got the numbers worked out. Would have to order as it wasn't in stock but didn't mind waiting. Went in to the store later that evening and got the price I was quoted plus a better deal on delivery and installation. Overall pretty pleased with the buying experience. As far as the delivery and installation, the microwave came in on a Monday and we were expecting it on the following Saturday. Had we been able to accept it that much sooner, we would but as it was, we had to wait until Saturday. So it arrived on Saturday. The driver/ installation tech called ahead, arrived earlier than expected and was super fast at removing the old microwave and installing the new one. Don't expect them to clean up after they're done. I was told at the time of sale that the installation tech would not fix any holes left from the old appliance and wouldn't be responsible for cleanup. He did put a moving blanket over the stove though. So, knowing what to expect, I'd say it was a good experience overall. We've been happy with Spencer's sales and service in the past and will likely return when our fridge goes out.

Judy Stober

Delivery and installation today of replacement dishwasher went very smoothly - installation technicians were thoughtful & considerate in these challenging times to be working in customer homes. Dishwasher removal & installation & testing was thorough, efficient & tidy. I am a very satisfied customer with today’s service.

Kayla Lindholm

The salesperson was amazing to work with, and really helped us out. The delivery guys were also nice and came in the time they had said. They worked around my two year old who thought she had to be in the middle and asked too many questions. I would highly recommend Spencer’s TV and Appliance.

Jeffrey Lange

Had a great experience. Was taken care of immediately and received competitive pricing. I would recommend Spencer’s to anyone. Compared to buying appliances from Lowes or Home Depot, the representative from Spencer’s was knowledgeable. The other stores had very basic, very limited knowledge of their products. Spencer’s was much more knowledgeable

Sherrill Toscano

I ordered 4 kitchen appliances. Installers/delivery technicians arrived on time, were polite and efficient. My new refrigerator was scratched and dented and installer was quick to point out the damage. The old refrigerator was brought back in and hooked until Spencer’s can deliver another new one.

Sarah Balluff

We are always well treated by Jordan in Ahwatukee. He listens to what our needs are and recommends brands that fit our needs without trying to up-sell us or push us to purchase. The quick delivery time and local location of the appliances make it convenient and seamless. The delivery people are careful and mindful of walls, surfaces and cleanliness. We still love our refrigerator we got last year and just had a new washer and dryer delivered today! Thanks Spencer's for great customer service.

Stan Person

On time, great installers that went above and beyond, and left us in great shape. No details were left hanging. Sales and pricing at Spencer's are fine...good selection and knowledgeable sales people. The whole thing was a very pleasant experience...we will buy there again. ...update: we did buy again, and had the same good experience.

Wanda Rose

Very polite men delivering my item. They reminded me to stand back while they worked to avoid any spread of virus. Sure appreciated this. Online order, immediate response (call) to pay and set delivery. All accomplished in less than 48 hours. Second time to buy from Spencers and have had great service both times.

CKJ Johnson

I could not be more thrilled with the incredible experience of buying my new refrigerator from Spencer's! The 2 installers were so thorough and careful, plus explained everything about it's operation. All this with a delivery in 2 days so I have it for Thanksgiving leftovers! Knew it was the right merchant tho' others had the same price and 'fridge I wanted. Will recommend Spencer's to all!

CRISTIE BETZ

Nice folks in store, great prices too! Delivery and set up was fast and professional by one of the two crew members. The second crew member didn't know anything and was very little help. One suggestion, request the delivery crew clean up better after their work is complete. Our old dishwasher had Jet Dry still in it and the less helpful crew member wheeled it out of the house with Jet Dry leaking all over the place. It was not cleaned up by Spencer's people. Jet Dry is very slick and very dangerous if walk through! It also stained our concrete walk and driveway...Except for the Jet Dry issue, we were completely pleased with every part of our transaction!! Thank you Marcus and Johnnie!

Jim Fowler

Purchased a dishwasher from salesman Marcus Knight. He was pleasant, friendly, and knowledgeable about the products. Little pressure to buy, he allowed me to perform some research on the internet while in the store and gave me my space. I did end up purchasing the 5 year extended warranty, but only after thinking on it overnight. Marcus pleasantly updated my invoice and emailed it to me promptly. Delivery was scheduled on the next business day and installers were on time, professional, and cleaned up after themselves. Overall, a pleasant experience. I would recommend Spencer's to friends and family the next time they are looking for appliances.

Patricia Keith

Brian Kolstad is an asset to your company. He showed me several refrigerators and explained all features of different manufacturers, sizes, colors and operating yearly costs. He is very knowledgeable, professional and patient he basically answers questions before you ask. Delivery was as promised. The delivery men treat your appliance with care. They measure doorways so your appliance arrives beautifully. They set up operating controls and moved a refrigerator shelf for me. They advised for me to purchase stainless cleaner to keep stainless nice. The delivery men were very efficient and professional.

Christopher Idlebird

I'm not satisfied with the warranty company that Spencer's uses! I bought a Samsung washer and dryer roughly 7 months ago and I can only use two settings on the washer. The error code on the washer tells me that there is a blockage in the water hose on every other setting except for the two that work perfectly fine. How is it possible that water flows fine on some settings and not on others from the same hose? It's obviously a software issue but the warranty company and the tech who keeps coming out seems to think that this magic problem with the flow of water is real. After calling the store for the last time, I was told that per the manufacturer, I have to give them three opportunities to fix the issue before they will replace the washer. Well we called the manufacturer, they told us that had we called them when it first started happening, they would have came out and replaced the washer, meanwhile my warranty is running out. I gave Spencer's three stars because while I recognize, it's not their fault that my washer is defective, they could have done more to help me with this issue instead of passing me to an incompetent warranty company with incompetent mechanics. When you spend money on a product, especially a high tech product, you expect better customer service than this!

Pamela Dunn

Spencers is an all around level 5 customer experience. From the sales - letting you tell them what you want - not overselling- to the timely delivery and set up all are first rate.

Abe McCann

I’m a long time customer. I ordered a dishwasher and the installers showed up were awful. They not only botched the job but also tried to blame me stating my wiring was faulty. I reported my issue and within 30 minutes received a call with a solution. The next day a professional installer arrived and determined the machine was incorrectly wired by the previous crew. In and out in 15 min. Spencer’s takes care of its customers and does so quickly. They will continue to have my business.

Mark Chase

Spencer’s was very excellent to work with even amidst the COVID season impacting production and then on top of that their warehouse fire. They work with us to figure out a solution to our appliances even after ordering a gas dryer not realizing our new home was installed with electric.

Susanne Currier

I am incredibly impressed with Spencer's! We shopped several places and never experienced the service and the expertise that Brian in Ahwautukee shared with us. And the delivery, removal of our old appliance, and complete installation of a new dishwasher and garage fridge were spot on! Excellent! I will always choose Spencer's and recommend them to all my real estate clients and friends! Well done!

Robert OGrady

Sale was easy and quick. Delivery within 24 hours! The installer, Ronnie, was careful in protecting the house and furniture. He checked all systems. Professional all the way.

Ron Roldan

The upright freezer that we ordered was out of stock and we waited almost a month before it got delivered. Since there is a high demand for it during these days, we just decided to be patient about it and now that we have it filled with assorted frozen food items, we are happy we waited and did not cancel the order. The actual delivery was quick and efficient and the delivery guy wore a mask and probably did the installation by himself to minimize the number of persons coming into our house.

Joe Kelly

I went to Spencer's knowing they would meet my expectations and they did not disappoint. I stopped in on a Thursday evening to buy a refrigerator. I needed it delivered on that Saturday. Spencer's had the model and I wanted and delivered first thing Saturday morning. Installation went super smooth. Thanks Spencer's for a great experience!

Nora Arvizu

A friend of mine recommended Spencer's when I was ready to replace my kitchen's appliances. I had very positive experience with the emoyees at the store and the ones delivering the appliances. That is why when I decided to replace my dryer I knew where to shop. Prices are competitive and customer experience is the best.

David Addair

Needed a new washing machine for the first time in my life. Have always heard good things about Spencer's so we went there first. Didn't need to go anywhere else. Shane was great at helping us pick out our new washing machine. Highly recommend him! It was delivered & installed when we were ready. Only took them about 15 minutes to do it & they removed the old one. We will be using Spencer's & Shane from now on.

Daniel Jilek

Perfect, received outstanding service at the store and delivery was quick. It's been years since i've received professional, respectful service until today. Thank you.

Mike

Very fast, professional, and cautious (not to hit any walls) service. They took great care when bringing our new washer and dryer upstairs through tight turns and stairwells. Installation was fast and well done, all with a smile and pleasant personality. Thanks again!

Becca Greene

The delivery guys were great but my washer came damaged with a huge dent :( they are going to try to bring me a new one tomorrow. I appreciate that they are going to make it right for me. I’ve been without a washer for 10 days now (I ordered 6 days ago, I should have ordered sooner) and I’m dying to have a washer. I will update my review once I receive my washer!

Kip L

Had a great experience with our salesman Brian and our installer Matt. Brian was knowledge on the Bosch dishwasher we ordered. Matt was fantastic + quick on the install which made paying the install price well worth it. Spencers has earned a new customer for future purchases.

amanda harper

Purchased our new Samsung top loader washer and dryer from Spencer’s. Price beat out Lowe’s and Home Depot for the same exact model by $100 for each unit. Delivery was very quick and the two gentlemen who installed the appliances were extremely nice.

Sharon Loncar

Shout out to Gary Fahey, at the Awahtukee location, for providing excellent customer service to me, regarding purchasing an upright freezer. He was pleasant, when I called to check on freezer availability, and willing to take the time to check, even though it appeared that none were available, due to a significant and ongoing back order. To both of our surprise, some had just come in. I immediately headed to the store. He practiced proper Covid safety protocols, displayed a great attitude, and and was quick, yet thorough, going over the good-to-know information and basic specs, cost, payment options and delivery. He was efficient in preparing all of the paperwork and navigating me through the purchase process. Gary gave me a Spencer's folder with all of my paperwork, and completed the whole process in a timely manner. I received delivery of the freezer today, two days after purchase, and I am thrilled and grateful to have this extra space to store frozen good. I so appreciate the excellent experience that I had with Gary, so I wanted to share, so he may be blessed for being a blessing. Thanks so much Gary! The delivery guys did a great job too! They were able to come hours before the scheduled delivery. They were professional, kind and quickly and smoothly unpacked the freezer from the box, wheeled it to it's spot and removed all of the plastic protection of shelves, inside the freezer. I so appreciate the excellent service that I received. I plan on contacting Gary for any appliances that I need in the future.

Linda Beal

Spencer’s Appliances Great job from beginning to delivery. No nonsense salesman who listens & knew right away a couple options for us. Extensive knowledge about all brands of appliances. Delivery was very fast & professional. Both done with care & some basic explanation.

thermopolis68

This review is mixed. My first stop was to the SanTan location. If your looking for a bad car sales experience in a appliance store this is your store, be prepared for a greasy haired sales attack. My second stop was the Ahwatukee location, worked with Justin. Quiet and relaxed experience with a well trained person not looking to speed sale. What a pleasant change. Make the drive it's worth it. Just an addition. If you buy a product from Spencer's make sure you verify what is needed and what will not be installed if your system.is not setup correctly. Also, don't use Spencer's plumbing company as the price given is not the price you pay. It's a scam to get you to use their own services. Their Plumbing company is Amerflo Water System. A learning experience would be not lie to your customers who just support you as a local business and spent $4000. A side note they unhooked everything and turned the water off. There are other local businesses in the valley, buy from there.

Neil Cohn

Jesus and his crew did a great job. Clean, neat and professional.

kkl gramy

Three gentlemen came, worked respectfully and were done quickly. They even waited while I cleaned up the mess that was under the machines they removed. This was an upstairs washer/dryer install with some pretty steep stairs and 4 turns to get machines out and in. These gentlemen handled the challenge extremely well! Will return to Spencers for future needs.

Matthew Gainey

Called to order a new dishwasher with delivery and installation after experiencing a lot of hassle with the big guys (Home Depot, Lowes, etc.) Everything was very easy and convenient. The unit pricing was the same as at the other guys. Delivery and installation was a little more, but more than worth it because of the high level of professionalism and customer service. I have learned my lesson and will be going to Spencer's for all of my new appliances from now on!

D DeP

Bought all appliances 19 years ago at Spencer's. Washer was the 1st of them to need replacing this past weekend. Got exactly what I wanted at Spencer's (again). Sales person, Nick, was super; helpful without being pushy. Delivery/ installation was also perfect. Update 2020 Fridge needed replacement finally; can't complain after 20.5 years. Off to Spencer's again. Salesman Gary was the "Spencer's usual"-- knowledgeable, helpful, friendly and not pushy... even came out to house to make sure fridge would fit in tight space contractor had left. Slight glitch in delivery due to virus delays but Gary kept us informed. Delivery was so simple fast and clean... not a scrap of debris left behind. Guys (wish I could recall names) were very polite, friendly and worked in tandem quickly and efficiently. Best of all, the fridge was as much as $800. less expensive than the same model found online including hubby's employee discount sites. Once again, happy customers. You can't beat Spencer's.

Jeff Clark

Sales rep very professional and went over all options about dishwasher. Installer was on time and very personable. Install only took 45 minutes so we were very satisfied. We will go to Spencer’s for all of our appliance needs.

dan Joe

The installation guy was fantastic. I've never seen a washer and dryer go in that fast. he was also kind to my house as well. Five stars, thanks for the good deal and great installation service!

Lois Henderson

We've been shopping at Spencer's for over 25 years. Has never let us down. The salesman in the store was patient and informative. Got our new microwave and mattresses delivered on time, very quick and efficient in setting them up! Thanks so much!

Emily Clarke

Great service when delivering a new washer and dryer! Took care when removing the old ones and even cleaned underneath before placing the new appliances! Gabriel was kind and efficient! Very pleased with the delivery today!

Tanya Wills

Shane did a great job sharing his product knowledge to help us make decisions on our purchase. The prices were competitive. When our clothes washer was installed apparently it was not installed correctly. The installation team had to come back and fix it. The major recommendation I would have for Spencer's is to be able to work out timeslots for delivery that work with the customer's availability. They don't give the customer the opportunity to choose a time slot which can be inconvenient.

Linda Leland

Spencer's installers just put in my new GE dishwasher & I couldn't be more satisfied! They were on time, neat & left me assured they knew exactly what they were doing. Also an 'atta-girl' to Jenny, the coordinator, who kept me in the loop thru the delivery process! Thanks to all! Linda L., Sun Lakes.

Pam & David Swanstrom

Brian was a great help in assisting us in choosing a mattress, very knowledgeable and familiar with the different brands and their attributes. On delivery, we received the wrong box spring, but Brian is rectifying that and the correct one will be delivered later this coming week. Delivery guy was very courteous and conscientious. We have always bought our appliances from Spencer’s and would recommend to anyone looking for appliances or a mattress!

Bernard Richardson Jr.

The salesman that ultimately assisted me did an excellent job. I knew exactly what I wanted(full kitchenaid suite) but for some reason 3 other salesman ignored me(25 minutes). The installatation crew did an outstanding job and were very helpful. All items were in stock and delivered quickly.

Frank Evans

The best place in town to buy appliances, etc.for your home. And their delivery service is amazing with real time updates. I do shop around and I always buy at Spencer's because they are local and the best all around service and pricing.

cathy wright

First, Spencer's customer service is head and shoulders above any of the others (I went to 3 other appliance/home goods stores first). Then, their pricing was a LOT lower than the others, and they held the appliances until we were ready to have them installed. On installation day they called and came right on time, the installers were cheerful, obviously knew what they were doing, and even made some adjustments that were necessary. The appliances look fabulous!

Larky Hodges

Spencer's is where we always go when looking for appliances. They have a lot of items on display, so you can really see how they function. We also bought our mattress there and it is awesome! They have an excellent delivery service. I highly recommend you visit Spencer's before buying any new appliances or mattresses.

Ariana Anderson

Brian helped us in a pinch! We had a new washer and dryer ordered and scheduled for delivery within an hour of ours taking its last breath! His knowledge helped us quickly make the right selection after a decade of being out of the washer/dryer shopping game. Price was best in town too. Delivery and setup was quick and thorough. Very happy!

L L

everyone at store was very friendly and easy process to purchase. the delivery guy was awesome! he took away our old set and put in a new set of washer and dryer all by himself and was super quick. thank you!

Daniel Siebert

Great experience working with Spencer’s regarding our new dishwasher purchase and installation. Old dishwasher was tiled in and made getting it out a challenge. Installer did a perfect job removing it. We will continue to buy from Spencer’s.

lisa martin

This was the easiest appliance purchase I've ever made--I did my Consumer Reports/online research, found the oven in my price range--2 emails and it was ordered and I had a a firm price (less than website). 1 extremely short phone calls to confirm delivery and schedule the install. Installer arrived within 15 minutes of the scheduled time, and install was done quickly and efficiently. I highly recommend Spencers and their online purchasing.

Bob S

Wow! 14 year old dryer went out Friday. Went online to Spencer's around 9:45 pm. Decided on what I wanted, and got a pop up asking if I wanted to chat. After a couple ppl le of exchanges with Marcus he asked if we could talk. He called, offered the same unit in black stainless for less than the version in white. Asked if Monday delivery was okay! Absolutely. Two very nice, extremely efficient guys showed up, had the old units out, new ones installed in less than 45 minutes. Awesome!

Linda Williams

From the time I walked through the door at the store to delivery drivers, nothing but professionals. Gary Fahey, met us with smiles, showed me what I was looking for, explained to me differences and answered my questions. Delivery was timely, guys were friendly and installed washer with no issues. Thank you Spenser's would recommend to anyone. Linda

Trent LaChance

The sales team was knowledgeable and incredibly helpful. We went in knowing what we wanted, and received incredible service and great deals! Walt was the sales associate that aided us and was awesome!

Jaris Dolezal

Great establishment...delivery was right on time and a very nice person!! 👍 …

Jodi Langston

Justin did an awesome job getting the old fridge out and putting the new one in! Super super duper impressed with his performance, kindness and professionalism! The office staff was on top of things and kept me well informed. Way to go!

Josh LeSage

Initial Phone Contact: Did not have original request in stock but quickly offered multiple in-stock viable alternatives. Salesman was familiar enough with product lines and existing inventory that the process was very efficient; did not have to place me on hold to discuss options/existing inventory. Very respectful of my time. Store Visit: Old school service. Grown ups dressed nicely. Greeted and politely offered face covering (for COVID-19). Salesmen knowledgeable of product lines and noticeably invested in the company. Very professional. Transaction: Thorough & Efficient; Manila Folder Provided with Store Info; Easy to Store & Locate if Needed for Future Warranty, etc. Delivery: Quick & Complete; took great care in removing & reinstalling front door; have good tips for operation Price: $350 - $500 cheaper for identical unit (new) than all big box stores, none of which had unit in stock anyway.

Dale Brinkman

I gave Spencers a 5 star rating for 1) quickly responding to my online request for product information (I waited 2 days to hear from another prominent area dealer), 2) the salesperson at Spencers was courteous, prompt, and helpful, leading us to making a buying decision on a new TV, 3) they have an app that kept me informed of their projected time of delivery and then tracked the driver to our front door, and 4) the two delivery guys were on time, efficient, wore masks, courteous, quickly completed the setup, took time to introduce me to our new Smart TV, and left with our old rear projection clunker. Thumbs up!

Katherine Matson

Guys were extremely helpful and polite! They did an excellent job!!

Susan Anderson

I suspect they installed appliances properly because of certification. They were incredibly messy and careless. Left a mess. Charged a good deal for the install. Left piles of boxes by our trash can. Left empty drink bottles in the kitchen. Bent some of the metal on an old metal painting ladder my husband let them use. He was home for installation. I was not. I did however assist with the clean up.

Christopher Walker

I was referred to Spencer's by Garret of J&H Appliance repair and could not be happier. Garret gave me Roger Leetch's number at the Goodyear store (I live in Ahwatukee). When I contacted Roger he gave me several options for replacing my Cooktop but the only one that really worked had to be ordered and would take about a week for delivery. Roger also set me up with an Install Vendor who was supposed to come out and do a site survey on a Saturday but when he showed up he had the unit with him and installed it! I don't know how Roger was able to get it so fast especially with such low inventory but I am truly thankful for the excellent service at a very reasonable price.

Austin Dougless

This was an excellent experience buying a refrigerator for me! The floor salesman I met, Shane, was super knowledgeable and friendly, and didn't try to pressure me. Their prices were also much better than Conn's, and the sale prices were better for new items than comparable damaged stuff at Sear's Outlet. Would really recommend checking them out!

Jonatan Schmunk

I was able to get a better deal at Spencer’s than at most big box appliance stores! The sales person made my experience super-easy, seamless, and delivery was scheduled next day! The delivery people were super-knowledgeable, gentle with the appliances and instructed me on steps for the first use! I highly recommended Spencer’s, and will use them for future TV and appliance purchases!

Julie Hartshorn

We recently purchased a SubZero refrigerator and had it delivered and installed. We were under a deadline as we were approaching our rental season. Due to covid, it was a challenging proposition with diminished inventory and delay of parts! Nancy Hendley kept on top of the process and communicated with me throughout, she was amazing. Sean and Eric were rock stars as they delivered the fridge, waited for the electrician to move the electrical outlet, handled a plumbing problem and a couple of other surprises behind our very old fridge. I have purchased appliances and had them installed by Spencers in the best and will look to them in the future. The entire team did a great job! Thank you everyone.

Layna Taylor

Needed a new dryer after many years. Have bought appliances from Spencer’s in the past, so checked their website and found one on a good sale. Went to the Ahwatukee store to see it before buying; met with Gary who showed me the one I saw online, but then suggested another better dryer that was also on sale for not much more than the first one. Opted for the second one; it was delivered the next day by two really pleasant, professional young men. Great experience all the way around!

Jack Patton

Great customer service, very friendly, not pushy. Delivery was on time and the delivery crew made sure everything was setup and functioning properly. This is not my first dealing with Spencer’s and I have always liked the customer service and selection.

Austin Minard

Brian Kolstad was very knowledgeable. Brian explained the differences and options of the refrigerators I was looking at. Made my purchase and set up delivery. Delivery was the next day. I was informed twice the day of delivery as to the time my refrigerator would arrive. Delivery went smooth as silk. Great experience!

Marcy Wilkinson

Great experience purchasing our new washer and dryer. The instore rep. Was very knowledgeable and friendly. He explained the appliances and process clearly. Delivery and install was also a great experience. I highly reommend this store- they have gained a lifelong customer. Thank you, Ruben and Marcy W.

Betty Ann Mulac-Hughes

I always have a worry free purchase from Spencer's. On time, they just take care of every detail of the purchase. Special friendly care from begining to end. Love them! Keeps you well informed.

Monica

I was impressed with the customer service that I received. From the moment I walked into the show room, all the way through the delivery and installation process. This experience has left me feeling like a valued customer. I recommend Spencer's. They are fair and they care.

Regina Walker Fraser

This one was a new dishwasher. Quick, easy sale; quick, easy install. A previous purchase on a refrigerator proved to be difficult as the unit quit a few weeks before the warranty expired. After (unsuccessful) attempts to repair it we were given a total refund. Again, that transaction was simple, quick and easy. I like these stores.

Paul Balyoz

Great selection of dishwashers, excellent experience with salesman, and delivery was very prompt with great communication. Thanks gang.

Jurgen Scott

Spencers was great again. They beat the price of every other competitor I found by a couple hundred bucks. Delivery was right on time as promised and the guys were professional, courteous and fast. I would definitely recommend Spencer's for all your Appliance needs.

Lois Morvillo

Joe Zamora was very knowledgeable about washers and dryers and was able to help me select a high performing washer and dryer at an excellent price. The delivery team was punctual, professional and very careful when removing my old washer and dryer and installing the new ones. Excellent customer service from everyone, and I will definitely shop at Spencers again when I need additional appliances.

Gordon Parnell

Both individuals at the store, Brian and Sean were very helpful. Not pushy but providing constructive information. This was mainly with Brian as we initially discussed what machine to consider, features etc. we really enjoy working with Brian, he really fits our temperament and we like his style The washer was installed today, good service from the technicians, completed in under an hour

Taliesman Taliesman

Amazing!!!! Spencers totally had what I needed...wish I had gone here first rather than the other big box store that I did. The big box store jerked me around for over a month on an 18 inch dishwasher...first they had it...then they didn't...so I finally cancelled that order and called Spencer's. Not only did they price match, they had it in stock!!! Every place else was a month out to order. So with in 48 hours, I have my new dishwasher...and Jeremy who installed it was super professional and quick and clean with the install! Will definitely go back when its time to replace more appliances!!!

Gerald Simons

Was able to complete my deal over the phone with good price and helpful salesman...Marcus. Delivery promised in 2 days which occurred as promised and on time. Delivery service was impeccable, very nice people, used booties, gloves and face masks. Unpacked tv and tested tv to be sure it worked properly. Would use Spenser’s again! Jerry S

Jean Beal

Spencer's was really really nice my salesperson was very very nice and my delivery driver was so nice his name is Abel hard worker Spencer's is very fortunate to have both of them

Jacque Hodges

The delivery men were careful and knowledgeable . The didn't leave until the washer and dryer were working properly. We had a small leak in the plumbing but they got it stopped before they left. I like the 2 hour delivery window and I got a call about 10 min before they got here. The store staff took the time to answer all of my questions and I didn't feel like I was getting a sales pitch. Shane listened to what I wanted and steered me in the right direction. No pressure.

Infamous B

Spencer's made the purchase easy. I had researched appliance models and prices beforehand, and stopped in on my way to a big box home improvement store to compare prices. Spencer's beat their sale price right out of the gate without me disclosing the other store or sale price. They put their best price forward and I saved $$ and a couple hours of my day.

turbo

Our salesman Brian Kolstad is what made our experience at Spencer's great! He is very knowledgeable and patient. We purchased a Bosch dishwasher and he explained everything about the product and answered our many questions. It is customer service that will bring us back and also refer. Also our installer was knowledgeable and on time!

Cyndi M

Purchased a Beautyrest mattress from the store on Ahwatukee last week. The sales rep was very nice and patient as we tried the different mattresses. We were able to pick out delivery date. Bed got delivered today. Delivery guys were very nice and professional.

S Lobban

I bought it one day and got it delivered the next day. They called and gave me a window which they met. They called 10 minutes ahead to say they were on their way. I didn’t give 5 stars because they were missing a piece and need to return tomorrow. Otherwise it was a great experience. The installer told me this happens frequently. If that’s the case, they should check before leaving the warehouse to be sure they have all their parts.

Patrick Reier

Overall delivery and installation was great. The deliver guys did their job. However, 2 things: 1) Either primary phone number not updated in system, or delivery guy dialed wrong number. 2) Techs did not have tools to change dryer door direction as it is a more complex task.

Mark Prellberg

Purchased a microwave/convection OTR oven. Brian and the other staff at Spencer’s were great and helped us get the right product at the best price. The installer arrived within the appointment window and did an excellent install including connecting to an existing vent through the new cabinet.

Dane Kolbaba

Just bought a washer and dryer from Brian Kolstad here. My wife and I cant stand salesmen usually but Brian was super professional and NOT pushy. We found our washer and dryer for lower than the price at Best Buy as well. Good sales people are hard to come by and it was a pleasure dealing with Spencer's and Brian.

Beatrice Lugo

The Deliver was very careful in placing my stove off on the floor, And thank you for sending me a very patient person I hope all my deliveries from spencers come out to be that way also thank you for your product and your help I would rate you from 1 to 10 good 10+ plus Beatrice Lugo

Claron Sells

Wilt was very professional in helping me select the washing machine I needed. Tony and his delivery team were extremely professional and kind. This was my first purchase from Spencer's and I am pleased. I will be back.

Shirl Quinn

Everyone was prompt and very professional Now all I need is a quick course on how to use everything correctly. They did show me but I need to go over all again AND fill out the warranty papers correctly and rebate papers. If you would help each customer get all that done before they walk out the door people would be flooding your store because no one else offers that I will be a returning customer and the guy who sold me is probably your best employee. I’m not an easy sell unless I really want it. Thanks again. Shirl Quinn

Rebecca Maynard

Great service! Very helpful and professional! Thank u!

Glenn Taylor

I purchased a dishwasher and told Shane, the salesman that we were replacing ours because the dishes were all wet when the cycle was complete. He strongly suggested the Bosh 500 series. I went for it. After the new Bosh competed the cycle the dishes have more water on them than our 10 year old GE profile. Spencers delivered it on time and gave me a good deal. That’s the positive. I Left a message and have not heard from Shane.

m selow

I want to thank Justin D. Ray rd, for all his help getting us the right fridge!! We had a horrible mess with Home Depot, which he listened to me complain about about. He was thorough, friendly and knowledgeable! We will back! I also want to thank the delivery team from Empire, great job!! Thanks again Marti

Loyal Robertson

Shopping for kitchen and laundry appliances at Spencer's was a positive experience for us. In addition to friendly and professional personnel, Spencer's had very competitive prices and a great selection to choose from. Another big plus was that delivery and installation were performed promptly by friendly and competent employees. Please convey our thanks to all! Loyal and Marge Robertson

Paul Gillies

I had the best experience looking for a washer and dryer here. The salesman knew what he was talking about and the delivery was quick very clean and put together correctly. My future purchases of appliances will be from Spencer's! Thank you again and I would definitely recommend you to everyone.

Dave Wright (Dave)

Justin at the Awatukee store was very helpful as well as knowledgeable about Bosch dishwashers. We felt very comfortable with our choice after he explained the differences in models. He left us alone to discuss our final decision; no pressure at all.....👍 …

Kristi Sylvester

Just purchased an LG frig. Nick our salesman was very helpful. We shopped around but found the selection and product knowledge the best at Spencers. The delivery guys were fantastic as well. We purchased our frig at 8:30 PM and the new one was delivered at 8:00 AM the next morning. Very helpful since our old frig was on its last breath.

John Maneely

We bought a refrigerator, washer and dryer to replace worn out appliances in our small, 80s era home. The whole process from purchase through installation was smooth and comfortable. The salesman helped us find appliances that fit in our small spaces and didn't pressure us at all. The delivery time was convenient, the delivery team was on time, efficient, knowledgeable, and courteous. We will go back to Spencet's.

Mark Beadles

I have shopped with Spencer's since the 80's. I've always found the best prices with them. This time was no different. The price was well below their competitors and with a greater selection on what we needed.. our salesperson Braden was polite and patient as we had to run home and take measurements to make sure our new freezer would fit. The delivery was next day, 1st thing . Two very polite young men showed up and had it installed in minutes. Over al, this is what I've learned to expect from Spencer's. Thank you Mark and Lisa Beadles

Stuart Sischo

Delivery was earlier than expected, efficient workers did a great job moving things around and setting up the new refrigerator.

James Leubner

We recently, January 2020, bought a new range and microwave from Spencer's. The sales representative, Nick, was very helpful in answering our questions about the various brand appliances. Doug, who installed the appliances, was friendly, courteous, and very efficient. We have bought from Spencer's numerous times because their service and prices are great. Jim L.

Bill Monk

I thoroughly enjoyed my experience. The installer arrived 15 minutes early, was very professional and thorough and complete his work early, in my opinion. Would recommend anyone who is looking for appliances to stop in and see what kind of experience they have.

J Mac

Shane at Ahwatukee location was sharp, crisp, polite and knowledgable. He helped us walk through the options of a few appliance models we were in the market for and we quickly concluded our transaction with ease. When I had a question on a Sunday, he called me back in the evening to answer my question, which to me was beyond the call of duty for customer support. Appliances were delivered by a knowledgable crew on time, on schedule and installed and leveled in only a few minutes. SUPER smooth sale, delivery and installation. I am very happy I chose to go to Spencer's in Ahwatukee!

Attila Juhasz

After having a nightmare experience with Home Depot who delivered damaged refrigerators 3 times in a row over a 3 week span, I got my refund and shopped at Spencer's where I should've gone to in the first place. The salesman was courteous and informative. The refrigerator was in stock and delivered the next morning undamaged. The independent contractor who delivered the refrigerator was polite, professional, fast and careful.

Patrick Andrew

Brian Kolstad provided good service . Matched Costco pricing, Without drama. Contractors who delivered went above and beyond to assist. Wrong water line was installed, Brian stated he would arrange for the correct stainless line to be delivered. Only time will tell if service contracts / fees are as good and hassle free as stated during the sales process. For now no issues

Robert Axe

Service, service, service from the moment we walked in the door. Marcus asked what I was looking for in a washer and dryer, and directed me to what my needs are. Next we looked at the amazing sale prices, we were able to get next day delivery and installation, no problem. This is definitely the first place to go when you are buying appliances for your home.

Susan Juetten

Marcus at the Spencer's store has helped us multiple times. He's great and so helpful! The installation of our refrigerator went well, but after they left I noticed plastic around the edges which will drive me crazy and it's taken me almost 2 hours to get it off. If it was removed properly in the first place I wouldn't have to deal with that. That would be my only recommendation to take care in removing the plastic wrap so that it is out of the cracks of the appliance.

Bruce Koenig

Perfect purchase. Great products to choose from. Best deal financially. Waiting on completion of installation, as the 2 pedestals haven't arrived yet. If everything continues to go as it has, we will be happy campers once again. Thank you Spencers and Thank you Justin for always being there for us.

Mary Hanifin

We had to replace our refrigerator. The sales team got us the model we wanted. The delivery crew headed by Josh arrived as scheduled and removed the old fridge and installed the new one within 30 minutes. Fantastic job everyone! Thank you Spencer's and Josh and his team.

Lyndee Anderson

The installers who came to install our appliances were exceptional. They helped explain how everything works and even problem solved the oven that wouldn’t fit quite right. They did a great job!

Nancy Chafey

A very good sales experience with Brian Kolstad. I felt he was honest with me. My new microwave was delivered on the day promised at 8:00 a.m.. The installer was personable and quickly got the job done.

Linda Pysher

My refrigerator arrived in very damaged condition but the delivery team took photos of the damage, gave me the phone number for my salesman, who then ordered new doors and a new crisper (also damaged) and made arrangements for a serviceman to install them when they arrive. I’d give the delivery team 5 stars but overall not happy about getting damaged goods and having to wait another month to have what we ordered.

Greg Johnson

Ordering a washer and dryer over the phone was easy, and the two delivery men were courteous and helpful, but we could not specify a delivery time so we chose Saturday. We were told they would call between 7-10 am to let us know a window since we had to drive to meet them. They called at 9:20 saying we were their first delivery and would be there in 30 minutes. Seems like this could have been determined the previous day. They went to an address we had previously had a delivery at 10 miles away even though the salesperson repeated the correct address twice and commented how close it was to their warehouse. Last this was a delivery to a couple in their 80s and the drivers did not have masks or wipes or any PPE to protect their customers from Covid-19. Not their fault, but Spencers. In the crazy times we are living in and every commercial on TV companies are talking about the extra efforts they are going to to protect customers, I was a bit shocked there was zero thought about delivering to elderly, or any customer, safely.

Guenther Laus

Sales man (Marcus) was so friendly and honest. He gave us an expectional deal. We we're looking for 3 weeks before walking into Spencer's and meeting him. I highly recommend spencers! The installation people for Spencer's were very trustworthy and did a wonderful job installing our washer & dryer. What a great experience for a change. 2 THUMBS UP 👍🏽👍🏽

Janet Hanson

I was helping a client prepare 2 houses for sale & needed 4 piece sets of kitchen appliances. We have used Spencer's several times before with excellent results so I am a repeat customer. Shopped at Spencer's, Ahwatukee for appliances. Joe Zamora helped me with selection. He is very knowledgeable & pointed out exactly the products I needed. He wrote a quote, my client phoned in payment & delivery was yesterday. Delivery service was excellent! The 2 gentlemen were knowledgeable, efficient, & very nice! Spencer's is my go to for appliances! Thank you !

Jervana Goolsby

I had an entire kitchen package delivered to my house by Luke and Kevin. There two guys were friendly, helpful and very professional. They payed attention to details and were careful with the installation and they made sure that I knew how to use my new products and where I could purchase replacements. My salesman at Spencers should have payed a bit more attention when talking goes to me about delivery and installation and the additional products needed (water lines etc) , but all in all I'd definitely recommend Spencerd and 3P solutions for purchase installation.

Pat DeMarco

Marcus was awesome! Set us up with great, unbeatable deals, then set up the delivery. The delivery guys kept us up to date on our delivery, and they were on time and informative. I will definitely be recommending Spencer's, and their awesome team.

Kaylee Pew

Spencer’s TV and appliances was so easy to talk to and so helpful and patient. They got the job done so fast and efficient! I ordered the dryer over the phone last night and they had it delivered to me the first thing the next morning! Amazing!! Highly recommend!!

Pamela Acosta

we ordered this same range from a different company which they made us go without a stove for 4 WEEKS! Every time we called just different excuses and the manager didn’t even seem like he cared ANYWAYS we canceled the order and on the same day called Spencer’s, didn’t even just got me a better deal than anyone around but they delivered the very next morning. Extremely happy with Spencer’s and definitely calling for ANY appliances for now on. Thank you guys

Jessica Gilliland

Sears used to be our go to store but the past 5yrs or so we've had major issues with them. A friend recommended Spencer's and now they have a new loyal customer. Spencer's TV and Appliance will be my go to for household needs. They are professional, budget friendly, and do things in a timely manner. Great customer service too! Thank you so very much!!!

Paul Hauber

Brian at Spencer's has been our our new go to guy for appliances (stove, microwave and now dishwasher). He is very knowledgeable and explains model features and listens to your needs and recommends a product that fits your budget. Delivery and Installation was done very professionally and arrived as promised. They don't sell product they don't use themselves. If a products proves substandard, they stop carrying it.

John Baldwin

Austin's team of two worked efficiently and they were timely. The freezer and refrigerator are working as advertised. It was a positive experience.

Cheryl Smart

Our refrigerator quit in the middle of the pandemic. The Big Box stores were out of stock on most of the fridges in our price range and the few they had couldn’t be delivered in less than 10 days. Called Spenser’s and the nice gentleman walked me through what they had, I picked one and it was delivered 2 1/2 days later.

Arlen Sykes

Very helpful, professional and courteous. Everything went very smooth.

Don Monaco

Delivery was good. Only one thing…the delivery guy walked right through my newly seeded lawn to get to the door. Now, I have to repair it or my lawn will have indents through the spring.

Mary Kay Stainback

As usual, received fabulous service from the Spencer’s team. Matthew, my sales person and Jake who did the install today. Spencers is a great company to work with on any appliance!

prashant pandya

Shane was a pleasure to work with. He explained all the pros & cons of different brands. The prices were also better than other retailers. Although they were booked up for delivery, they accommodated me by getting to my house by 7 am. I had a great experience and will go back for future needs.

Ann Hyde

30 years of doing business with Spencer's.. ... No one is a loyal repeat customer like us unless they are 💯 percent happy with the service. And it's all about the service before, during, and after the purchase.... Many retailers sell the same products, but few provide the customer service like Spencer's. It's the reason they survive in this market. And, BTW, my delivery team had challenges they conquered quickly and correctly. Arrived exactly when promised, we're incredibly professional and efficient.

Cindy Terry

We love our new appliances. The installation went very smoothly. We had some issues with delivery, but Justin took care of us. We're very happy with Spencer's.

Frances Lugo

Our experience with Spencer's was great!! The delivery guys were awesome and set up our appliance quickly and efficiently!! They made sure everything was working before leaving. We are very happy with our experience.

Tracy Doren

On time delivery that was efficient. The installers were very polite and informative. And they wore masks and followed all protocols. I would definitely do business with them any time!

David Warsofsky

Spencer’s from time of purchase , delivery and installation of my new appliances they were great to work with. All of their team was very respectful and professional.

Peter Kahn

Dryer broke and had to purchase on short notice. Knowledgeable sales staff able to get me setup with new dryer and next day delivery. Delivery crew was right on time, work fast and carefully. Good price and good service.

Brian Anderson

Without a doubt, buy your appliances nowhere but here. This is the best appliance store in Arizona - maybe anywhere. Joe helped us buy a suite of kitchen appliances in a zero-pressure environment. The delivery and installation guys were on time, professional and efficient. They even redelivered our appliances - with no additional charge - after a subcontractor dropped the ball and missed a deadline. It really is "like having a friend in the business!"

J. Watts

Showroom was very organized and easy to find appliances. The prices were unbelievably low on everything from TV's to stove ranges to washing machines. If I didn't have a credit card limit, I would have left with more! LOL! Deals left and right!!! And the delivery of my washing machine was free...and they installed it, tested it, explained operation and were outta there in record time. Top-rated service. 5 stars all day, from the time we walked into the store thru installation.

Kimberly Colquitt

Had a simply marvelous experience from Tim selling me just what I needed to Justin delivering and installing perfectly! Highly recommend!

Bob Davis

Received excellent phone assistance From Brian Kolstad, who guided us through many questions about different washers and finally helped purchase a Maytag MVWC565FW for an excellent price. It was delivered the next morning near the top end of the delivery window, which very pleasing, since our old 11 3/4 year old Whirlpool was no longer working. They are a great company!

Jeri Manos

The installation was done very professionally. The guys were very nice and explained everything. I love my new dishwasher! Spencer's always has the best price! Very pleased!

D Tully

We purchased a washing machine and a microwave on two separate occasions from Spencer’s. Their knowledge and service makes doing business with this store preferable to any big box chain in town. The prices are reasonable and the quality and selection offered is best in class. I highly recommend this business for any appliance need.

Breyon Robinson

Our delivery was on time and for one person to deliver a refrigerator, washer and dryer, it was pretty fast, very satisfied customer!!!!

Blake Robison

I am very happy with everything I bought and the service I received at Spencer's. I worked primarily with Roy and he is terrific--knowledgeable and attentive but not pushy. He saved us thousands of dollars on our kitchen appliances and washer and dryer compared to everywhere else we looked. I strongly recommend checking them out.

Mark Jones

Delivery of in-stock items is great. Out of stock items my take longer than originally quoted. Extended warranty is more expensive than big box stores and don't offer rebates if not used. Installers were great and on time within 2hour window.

Strengthlab Jerrod Maguire

Price was great, delivery was less than 12 hours after purchase. The delivery guys were professional and took away the broken appliance. The salesman, Justin Dodson, was knowledgeable and straightforward. No pressure from Justin at all, he provided the information we needed and we were on our way.

Liz Davis

We have had three deliveries from spencers in the last six months. These guys were the best. They were efficient and had a great sense of humor. I could not have asked for more.

Lynn Shepherd

My newer Whirpool,Cabrio HE top-of- the line washing machine was very disappointing! After only 3 yrs at most, it started leaking and the lid screw rusted/ corroded and it just never really did a good job. So, after careful research I decided on a back-to-basics washer with an agitator.i needed a Speed Queen and decided on one at Amazon. It would be delivered in 2-3 weeks. I needed a new washer yesterday, so I tried Spencer's Appliance online and I sent an email request for a price quote on Sunday night. I received a phone call the next morning and an email. Joe is the sales representative from Spencer's and I told him my story and sense urgency for a new Speed Queen with the all digital panel (ok not so basic) and he said those were extremely popular and would make some phone calls. He asked how soon I would like it because it's on a 2-week wait list and if Icould wait? I told him no, that I needed it sooner and would try another retailer. He said let me see what I can do. Joe called me back the same day and said he could get one out to me by Friday or Saturday like this Friday! I was so excited and made the purchase over the phone and he emailed me my invoice, all while I was at work. He called to let me know that they are able to deliver my brand new Speed Queen washing machine on Thursday, even sooner than expected!! The delivery service was excellent and called me the day before, then the day of, and then 10 minutes before they arrived. Joe kept me notified even after he was off work! Who does that? No one, I've dealt with anymore has personalized service, except Spencer's!!?? I am so impressed by my purchase and dealings with Spencer's Appliances in Ahwatukee, AZ., that I guarantee I will be buying my new clothes dryer and refrigerator from them next!! I'm a very happy customer, and had to share my experience as I was a retail Store Manager for 23 years and never write reviews. Thank you Joe and Spencer's. Sincerely, Lynn Shepherd

Lynn Boyer

Brian in the showroom was very helpful in guiding me to buy the features that I need rather than “bells and whistles” I don’t. Andrew and Jose, the delivery team, were very prompt this morning and left the area spotless. I really appreciate their professionalism.

Lauren Kirson

We had a pleasant and knowledgeable salesperson. Installation went smoothly and we really appreciated the installer for the LG fridge since he took the time to tell us how to care for the fridge.

Minhee Parker

Customer service was great. Just moved and ordered a kitchen appliance set and the dishwasher did not fit bc of a word floor situation at our house. They took it back and we had our handyman cut the floor and they had it delivered again. Sales and delivery guys were great!

Marlene H

The service in the store was GREAT. My last purchase was from Spencer's as well. I am pleased with refrigerator appearance and it fit the space well. I can't comment on how well it works because it's only been plugged in for a few minutes. But I expect great things. Thank you.

Sandra Masters

Love Spencers and have bought all our appliances from them for almost 20 years. In addition their contracted repair service company, Goldstar Service, is excellent. Only reason for the loss of one star is the delivery service for the W&D did not set up the dryer door to open the correct direction and the user manual shows this to be a lengthy process. We are older and getting on the floor is challenging.

linda stitt

Sales were knowledgeable, helpful and polite. Price was lower than Home Depot, they had all three items in stock, the delivery was fast and the installers were friendly and efficient. No hidden costs.

Kathy Civalier

Very happy with the two gentlemen who delivered and set up my new dishwasher. I asked if they wore masks and they said yes. No problems getting the old unit out and the new one installed.

Sally Maly

Greg was extremely courteous and efficient. Washer was delivered on time and workers were competent. Very happy with Spencer’s and will definitely buy from this store again

Brenda Phillips

Received excellent customer service with knowledgeable sales person. Washer & dryer delivered and installed the next day by very professional installers. Love Spencer's! Great prices!

Enza Richards

Spencers two-man delivery team delivered my Maytag washer and dryer on 1/29/20. David M. did fantastic job utilizing all the space my laundry room allowed for. Very nice man who had a great deal of patience with me. I appreciate his thoroughness. Also, special thanks to Justin & Brian @ the Ahwatukee store for selling these machines to me. Thank you Spencers Appliances!

William Ring

Spencer was excellent to work with. I purchased a dishwasher, had it delivered and installed. The install turned out to be very tough but the Spencer’s installer went above and beyond to make it happen. Outstanding Job!!!

Daniel Bauer

The sales process was smooth and efficient. The washer and dryer were delivered and set up the next day. Both our salesman and our delivery man did a top notch professional job for us. We are very happy.

Paul Herold

Brian our sales representative was very friendly and very knowledgeable about all the appliances that we were looking at. Brian also made recommendations on which appliances that would be the best for our needs. The two gentlemen that installed our new appliance were friendly and very professional and efficient with the job.

Irvin McDonald

Great value and knowledgeable sales staff. My salesman, Marcus was patient and had a lot good ideas and suggestions. He was very good at giving recommendations choosing the correct model for my us.

Steve Amundson

Great price easily beating all the rest by a lot. Salesman was informed and wanted the sale unlike Lowes and Home Depot. I'll definitely shop Spencer's again. I should have listened to my mother the first time. She prefers Spencer's over the rest.

TerryLee and Ellen Tyrrell

From Walt in Sales to Andrew with delivery absolutely perfect. They along with great pricing is why I continue to be Spencer’s customer.

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