Reviews of K&M Rentals. (Appliance Store) in New York (New York).
K&M Rentals
54 Orchard St, New York, NY 10002, United States
Description
Information of K&M Rentals, Appliance store in New York (New York)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of K&M Rentals
Sunday
Closed
Monday
9 am–7 pm
Tuesday
9 am–7 pm
Wednesday
9 am–7 pm
Thursday
9 am–7 pm
Friday
9 am–7 pm
Saturday
10 am–7 pm
Reviews of K&M Rentals
I popped into K&M today after yet another disappointing day of trying to get a refund for a broken camera sold to me by Color House (note: Never go to Color House under any circumstance they knowingly sell broken cameras) and I was reminded again why K&M is the best shop camera downtown. They have A1 customer service and actually know what they're talking about. Ross was amazing and Big Mike somehow knows the history of every camera – I scooped a Nikon Lite Touch AF Point & Shoot off his suggestion. I also learned today they process film so will be back very soon to drop my rolls off.
⭐⭐⭐⭐⭐ This is a great photography and technology store. Smaller than B&H but much bigger than Adorama in store size. This amazing store opens all day Friday and all day Saturday. 👍🏼👍🏼 It's the perfect solution in NYC for all camera, video, printing needs, photo paper, inkjet paper and many many other things. They always save me as I can buy more archival ink and fine art paper on a Friday or Saturday! Thank you to this store for opening Fridays and Saturdays, and for the diversity of products and inventory they hold!🏆🏆
havnt shopped at K&M in years but i work in the area sometimes,
they came in clutch when i came too check out the new location and had the last Canon RF ef lens adapter in NYC since they are backlogged 4-6 or more week too get more, and price was superb $107 exactly, this store is not that bad they just need more stock in everything and hire better staff
I ordered a tripod, I got the product with the damaged box, Requested for return, It been 4 days i have requesting for refund, still no reply.
If i am calling the store , the feedback is , you cant return the item to the store, please return to the ware house.
You have to pay for your returns, Even if the box is damaged.
Please be aware while buying.
Will wait for few more days and will update here.
Support team helped me to get by damaged box and refunded .
Very helpful but they take time.
I sold my camera to K&M and got a really good deal. They’re very helpful if you want to buy new or used cameras, they both have very extensive collections of new and used cameras. If there’s something you can’t find here they will order for you. Customer service is absolutely amazing, bar none. I always go to K&M when I have to buy or sell a camera! Ask for Manny, he’s pretty knowledgeable and passionate about photography!
I had a great time here! Staff greeted me and we're very friendly. We discussed price range of cameras but when I asked for a specific old film camera I was looking for they had it! It is in mint condition! The staff installed new batteries, loaded my film and were very kind and knowledgeable thoughtout the process. They didn't try to upsell me at all, and I left very satisfied. Thank you so much!
Cool little camera store! Tons of stuff and knowledgeable staff. I loved my visit, found a cool old lens I could use.
I got help quick and the guy (Manny, I think) gave me great advice. He suggested some equipment that has been a perfect fit for my photo and video needs. Pricing seems appropriate, but the helpful staff is what brings me back to this store as opposed to B&H which is just fine, but not on the same level as this place.
Closer to 2.5 honestly. Mixed feelings about this place - but have been going here awhile. It's really dependent on the people working that day, you can get someone who is willing help you out or is dismissive. I go here since it's an easy place to pick up film quickly, otherwise I try to avoid it if I can.
I have made a large purchase and rented here but you'll want to just make sure to get things in writing, and double or triple check things, and vet for yourself. There's a lot of unwritten processes, and each staff will handle things differently, so treat as if you're calling in for support with your service provider. It's a little chaotic, staff will give you different answers, you'll have to repeat your story, and it'll take some time. It'll work out in the end but as everyone says the customer service is a hit or miss. It's not really the "friendly local camera store" it's more of the know exactly what you want and get out asap - like the DMV.
best and most trusted camera store in nyc by far !
I stumbled upon K&M for equipment rental when Adorama didn't have what I needed. K&M exceeded my expectations as a retail and rental facility.
Every staff member that I spoke to in person or on the phone, especially Zach and Jeremy was extremely polite and friendly. Will be using them from now on, and definitely recommend.
Just received some of the best customer service from the online sales team. On top of being helpful and genuine they also took time to educate me on certain products better. Their kindness and hard work should definitely be applauded. Especially during a time where it’s easy to be an a$$. Highly recommend and will be ordering from here again.
Friendly staff and very helpful. They let me try a few lenses on my camera as I was looking to make a purchase.
Stopped in to get a camera strap and everyone was in a bad mood, gave no effort to help me until I was ready to purchase, and then made me out back everything I didn’t buy. Nice selection of gear though.
These guys were extremely helpful and friendly. They even went out of their way to show me how to use the equipment properly. They weren't just renting equipment, they really cared about the success of my shoot. The price is also more than fair. Highly recommended.
pretty good place, do not trust mike
This place is exactly what I always hoped for a camera store in NYC. Every staff member is a character, this place should have a sitcom. Extremely helpful, great selection of goods, and good location! I love this place
Went browsing in the store without a specific camera need...really good customer service and plenty of unusual items + normal camera items to keep you looking around a bit. I wound up with some accessories that I think will be great additions to my camera arsenal. Thanks Mike
Cool place to talk for advice, look around or buy. Very informed staff that are friendly and helpful. It depends what you are look at but it can be very expensive because of the quality of gear they sell.
On top of the fact that they have student discounts, the associates were very nice and friendly. I went in and out in about 10 minutes with a huge list of items.
Honestly, it went 10x smoother than I thought it would be. Highly recommend this store!
super friendly service. they're very good with making sure you're being helped. nothing more frustrating then trying to get employees' attention.
They have everything for photographers and artists.
As soon as I walked in, I was greeted by one of the sales staff. I wanted to see some camera bags and pick up a camera body. Extremely knowledgeable and very helpful. i had called earlier to make sure they had a 5D Mark IV body in stock. They had it ready as promised. I was in and out without a problem. Great experience.
Very friendly and helpful staff! Had a photo emergency on set and K&M saved the day with extremely fast freight delivery. Reliable, fast and friendly- just the best!
They have a section for everything! I tried B&H and they did not have any cameras I wanted. These people are highly skilled and know how to fix any problem you have. I had to leave for a trip the next day and they had the exact camera I needed.
I fall in love with this place. Once I found there the best backpack ever, which I was searching for for 3 months. Hugest selection of bags, backpacks and any other camera equipment.
Also greatest old camera department in the city for sure and of course Film fridge!
Thank you all for your work!
It might not be the most friendly place for clueless people, but if you know what you're doing, you can get some good prices for their used stuff.
Recommended for photography students/professionals who knows gears.
Had no intention of buying anything photography related this holiday until I noticed a couple of people coming out of this store. I walked in to be greeted how from now on I will be measuring all photography stores back home. Packed with gear and plenty of great staff on hand to give much needed advice. I ended up getting a nice portable tripod and if I'm ever in the area again will be coming back!
I recently ordered a gear bag from them. The item was well packaged and arrived quickly. There was a quality control issue with the bag, but they went above and beyond to address the situation. Recommended.
Perfect shop if you need special stuff, I find all I need for my old Pentax 6X7. The seller know these products very well, much more pleasant than going to b&h or other shop.
Great costume service. I went there to buy a film camera and the salesman was very helpful.
Really really helpful staff and the store seems really well stocked with anything a photographer would need (especially if you need rolls of film and things like that)
Great place to look at used film camera. Although they’re priced at a premium, they’re guaranteed to work. The old guys are kinda rude if you look like you’re not buying anything. The old guys will go out of their way to make you buy stuff and add ons like a UV filter if you’re buying a lens. The younger guys are way nicer and courteous to talk to.
The Camera repair staff are the nicest and honest people you will encounter when it comes to camera repairs. They will help you or point you in the direction without worrying about making a quick buck off you. I would recommend anyone to come here if they have any camera issues.
Any Business with An Amazing Customer service, will grow constantly and fast, from the very first time I had a transaction with this Store through Ebay, now I got their number directly through google search, I have been recieving top of the line and Excellent Customer service.
I think i Ow them, to let the world know how good they are.
Please never change in this aspect, no matter how big and successful you will be in the feature.
Thank you.
Highly recommend!!! So great doing business with K&M Camera. Got an amazing deal on a new lens thanks to Don! He is honest & knowledgeable.
I was sold a battery for my camera that lasted less than 6hrs - not impressed!
My friend however got a lens for camera & was happy with her purchase.
The staff was friendly.
Best camera store in NYC! These guys really know their stuff and the customer service is phenomenal!!
I love this place. Manny has helped me out and gone above the call of duty. I buy everything I can for photography here. Love being a pro at K&M Camera.
Small but well stocked camera store with knowledgeable staff. Good place to rent production equipment or some photo/video equipment.
Seriously one of the best camera stores worldwide, came all the way from Germany and loved it, incredible service!
Very helpful staff I have to go back there tomorrow to make sure about one of the products I was looking at p
Beautiful shop. Great service. Knowledgable and friendly staff. Highly recommend
Tons of gear. I was only there for a few minutes to pick up a camera strap right before closing time. Even though they were eager to close up on time and go enjoy Halloween, they offered friendly help and information on their available products and I didn't feel rushed. Looking forward to visiting with more time.
One of the few camera stores open on Saturday in the city. Solid film selection with many used options also. Have pretty much whatever you might need without the crazy atmosphere of the other store.
Thank you Lemire for showing me around.
This place has very knowledgeable staff, which is very refreshing when you don't know too much or very little about a product.
Great company that has everything I need when I'm on a green screen shoot nearby! This is my go to every time I'm in need of a camera cable, splitters, convertors and more!
My favorite Camera Store in NYC! They are always really helpful and have a great range of products! Best place for used analog cameras!
They've got knowledgable staff. They only stock high-quality products from what i've seen. I'd visit again.
These guys are one of my favorite camera stores. The biggest reason is that they are opened on Saturday. They are the only major store open on Saturday . I've been coming here since 1999. Their new location allows more gear and better sales service. The busiest day is Saturday. They have all the latest gear as well as traditional darkroom essentials. Their film is always refrigerated and plenty on stock. Sales people aren't pushy and are well knowledgeable. Great used department for digital as well as film. They also rent equipment at reasonable rates. Pretty much anything for photo & video.
Don gives me the best costumer services ever, I got my Mamiya RZ67 and he also teach me real quick how to use.
Big fan of K&M. I'm a photographer in NYC, and I come to this store regularly to check out gear. The folks I've spoken with are generally very knowledgeable, and happy to help. Don, who usually runs the used gear department, is THE MAN. I always love going to talk to him and get his insight/advice on gear. He really knows his stuff, and he takes the time to explain everything and make sure you know what's going on. He is an educator who wants to help you enjoy and love photography. I absolutely recommend K&M, and make sure you talk to Don. He's wonderful.
Super cool staff, got me properly sorted out with a GoPro setup. Very pleased!
when i first started taking my photography class i had no idea about some of the supplies i had to get and when i went the staff helped me find everything explained and were very nice they always have the supplies i need. !
Go here on Jewish holidays when B&H and Adorama are closed! Such knowledgeable staff and most were friendly. Fair price for my Tri-X film and was in and out within a few minutes, which was what I needed. Will be back if I’m in the neighborhood.
i dont even live in NY so i just end up looking at their stuff online and they always got what i need but if you are ever in the area i would check out the shop and Angel is a legend
I called about a product they didn't carry and within an hour they called me back, found it at their downtown store, were having it delivered to the store near me and will call me again tomorrow when it arrives. That's service.
Andrew and Huang are very friendly and nice staff! I have a problem with my tripod, and they kindly helped me out. Recommend!
Honest, knowledgeable and helpful staff; they sold me what I needed rather than what I thought I needed, which saved me over $100.
The only store I go to...KM Camera has always been a great resource for me as a photographer and filmmaker in the downtown area. They have gone ABOVE AND BEYOND so many times in their rental department. I consider them part of my family now, and so does my dog. They have a great friendly staff that is very knowledgeable and give me the best prices possible on their vast inventory of gear. They have always supported me and been very helpful with any questions and challenges that I have to bring my life to work.
Great selection, helpful and attentive. Stocked with filters and colored gaff tape in back
They are great! Seems like a lot of the staff are very intrested in a are Photographers them selfs so a great resource if your just getting into it.
Was in NYC for a family visit. Figured I'd see where Casey makes his magic (big fan). No Casey around but checked out K&M. Surprised about the reviews, these guys were awesome. Very welcoming, nice selection of products. Would shop here anytime to support local photo stores.
The people that work there are really cool. Angel is the man, he really took time to explain lighting to me. I will definitely be back!!
Jay helped me out so much with finding a gift for someone. He was very kind and explained a lot!
Awesome store and staff. Kind and polite people there.
I had a great experience renting from K&M. Next time I'm in NYC I'll rent from them again. I also recommended them to the videographers I was working with who are based in NY. Great people, good service and selection.
place is amazing-- recently redone. great prices and they have great gear.
This is not a store, its a social club. Its run by father and son, with same employees working for past 7 years that I had been going there .
Saved me! Fast and professional! Best part they are open on a Saturday, which in NYC is saying a lot
Very nice camera store and a very large selection of used cameras
Great place but their hours are trash, literally never open when I need to go there.
Very welcoming and knowledgeable staff that immediately helped me with finding a microphone. Probably one of the best camra stores in Manhattan.
Great service and inventory. Staff is always willing to help and very knowledgeable.
The guys over at k&m are really cool. I went in there to get a bag. I had $60 to my name, and they hooked it up. Angel and Diva are the kind of people I just want to sit down in a coffee shop with and discuss my interests. I would seriously recommend this store to anyone of my friends in need of some gear. Angel if your reading this thanks so much man, and tell Augie he's the man.
If you need camera or video equipment in NYC, this is one of the best places to get it
Fantastic experience with K&M Camera. They have great prices, and are actually USA Authorized! I bought a Canon 80D from them, and have no regrets.
Thanks K&M, great store, it was a pleasure doing business with you. I would definitely recommend to everyone.
Good camera shop with helpful staff.
Lots of product, just dissatisfied with customer service but after purchase they finally happy
Great place with really Kool people. A little expensive but for me,it's worth it.
The Staff in this establishment are Awesome.
They have so much time in explaining and also advising what you may need.
I was visiting NY for 4 days and went into this store and bought myself a 24mm F2.8 Second Hand Nikon lens., together with a MOFOTO Tripod.
The staff explained to me everything of what I was purchasing without any rush.
I would recomend all enthusiasts to shop in this store rather than wasting their times with bigger stores.
Sorry guys for not remembering names but you know how I am.
Thank you.
Korehan
An okay place to go for some camera supplies. Staff is okay, can be kind of rude and intimidating.
Purchased a Leica M 10 monochrome and high performance memory card from these folks. The card in their on-line store was back ordered so they contacted me. When given the delay I asked for an alternate card that they might have in stock and was offered that product though a little more expensive. I agreed and then was called back within the hour stating there would be no additional charge, they substituted and shipped. Great communication after an on-line sale. The only negative was their tracking app wasn't activated so I had to call a few days later to get the expected delivery date. Good customer service.
Sales executives are very helpful. You can find almost everything for your camera and camera gear.
The staff are very kind and they carry a whole range of second hand cameras(they’ve surely got new ones too). Black and white films (Kodak Tri X) are cheaper than in any other store and even compared to Amazon!
Great rental house! They have a really knowledgeable team and they work hard in support of emerging photographers.
Amazing collection of DSLR and lenses!!
They have a very good used section!
I got Nikon D7500 for almost half the prize!! Been working like a clock for a year now!!
Also you might bump into Casey neistat!
They're not a superstore so they have a very limited merchandise. But if you want a 1 on 1 genuine customer service, go here.
Super helpful and nice. Awesome store.
Got a bit lost trying to find it but that's a fault of me being a bit blind. Has a lot of camera stock.
Awesome service and selection. Super friendly and knowledgeable!
Remnant of the glorious old days. Not sure how shop survives now.
Wanted to get a photo of the famous Casey Neistat 368 and old Studio, but took the chance to buy some SD cards for the Insta 360 One X, from K&M. I was amazed the service was brilliant and knowing what you see Casey buys from there and spending a fortune I got the same great service for buying a few cards.
Really nice people.
Nice guys and I happened to meet Casey niestat here as well great deal buying an EOS 80D
Great variety and selection of video and photography equipment.
let me start off by saying K&M is 100% more customer friendly thnn B&H ever will be... each time i've shopped at K&M i've had off the chart; impressive customer service. Micheal, one of the film department employees has truthfully done an excellent job with helping me select the right cameras. Maria (whom i saw mostly at the register) kept in close contact with me and made sure everything i needed was ready for me. (went out of their way to do alot to help out, and improve my experience at this business). Now there were several others who made this experience great but for the most part every single employee who greeted me had a smile, and made great comments which provoked great small talk (even if i meant geeking out over different camera models). i know when i come back to new york i'm going straight from the airport to K&M
Great experience. Incredible service from a guy called Angel (sales rep? manager?). He spent over half an hour competently answering my gf's questions about every GoPro accessory in the store and how/when you would use them. Amazingly didn't attempt to upsell at all, even though he easily could have, and explained why only the standard curved sticky mount would be the perfect accessory to attach the camera, front-facing, to a ski helmet
Extremely knowledgeable and helped me find a great camera
I needed a Polaroid asap and couldn't find parking so one guy watched my car so I wouldn't get towed while making a purchase! Prices were fair too!
Famous YouTube vlogger's Casey Neistat's go-to camera store.
Large choice of everything photography related and very professional service. Top notch.
Great customer service and knowledgeable about old lenses
Best camera/photography supply shop in lower Manhattan...
Awesome experience here at K&M. Ordered gear online which was lost in the mail by UPS - was a very stressful experience but Ross (manager?) took care of the entire thing for me. Contacted UPS, initiated an investigation, and started the insurance claim. K&M had already come highly recommended from a famous photographer friend who swears by them, so I'd assumed I was in good hands, but you never know.
Would give them and their team 5 stars all the way around. Plus they'll price match so there's no need to go anywhere else to look for gear. Highly recommend!
In one word: Awesome. The guys at K&M helped me out so much today, and I am eternally grateful. I was renting some equipment for shoot last-minute, and I'm sure I was super annoying on the phone asking 11 billion questions and changing my mind hundreds of times. Peter and Chris P at the rental counter were not only knowledgable and patient, they were also very accommodating and generous. They even talked to my mom on the phone about payment options, haha. (Embarrassing to admit I had to resort to that, but that's my own poor planning.) Michael also helped me decide on and buy a CF card very quickly and very knowledgeably. Everyone is friendly, they're competitively priced, and I will DEFINITELY be coming back.
Lots of variety and excellent service they are very helpful
Speaking as someone who actually never stopped using film, K&M is a treasure of a shop. Mind you, they're absolutely up-to-the-second on whatever the latest thing in imaging happens to be: if GoPros or 4k drones are your thing, they've got you covered. But if you're getting set for a serious project or extensive trip, and you need to lay in for a hefty stash of fresh film beforehand, they'll grab it fresh from the fridge for you, stat. They also have a good selection of new and used hear, so if you're in need of an additional lens or the like, its worth stopping in. Recommended.
Excellent staff great service very helpfull
Best Photo Equipment Rental house in NYC !!
Great place. Nice staff
Guys in there are amazing and hooked it up for me
The best Film & Photo Store 👍🏻👍🏻 …
Great choice and incredibly knowledgeable staff
Great shop, helpful and interesting.
Very sweet and helpful staff!
Great service and very helpful
The best place for photography in Ny
Best store ever.
Always a decent experience here.
Always attentive, knowledgeable and sweet.
Great service. Great product.
They have every camera equipment in the market
Good a courteous service
Great customer service
Great customer service
Interesting spot to check out
Almost as good as B&H.
Very helpful and very informative
Casey nistat comes here
Excelente service and disposition!!!!
Great service.
My go to camera store in New York.
Great service
They open on Saturdays.
Awesome service!
Cool spot
Best in Town
Very good
Fast and friendly
Great customer service
Nobody assists
Ein Pol-Filter hatte sich zu fest auf ein Objektiv geschraubt. Die netten Leute bei K&M haben mir schnell und freundlich weitergeholfen! Mit einem Schnippsgummi und ein bisschen Feingefühl wurde mein Aufenthalt in NYC gerettet und das für lau...
(Translation)
A polarizing filter was screwed too tightly onto a lens. The nice people at K&M helped me quickly and in a friendly manner! With a snap of a rubber band and a little finesse, my stay in NYC was saved, and for a fee...
(Translation) Nice place with a variety of accessories from backpacks to lenses and cameras. He is famous because Casey Neistat visits him. They even sell analog rolls.
(Original)
Lindo lugar con variedad accesorios desde mochila y objetivos y camaras. Es famoso porque casey neistat lo visita. Venden hasta rollos analogicos.
(Translation) Excellent place to get what you need in cameras
(Original)
Exelente lugar para conseguir lo que nesecitas en cámaras
(Translation) See you again next time
(Original)
下次有机会再找你
Casey Niestat :)