Reviews of Appliance Village Co. (Appliance Store) in Minneapolis (Minnesota).

Appliance Village Co

195 Reviews

118 Comments

Appliance store

Appliance store

2227 18th Ave NW, Rochester, MN 55901, United States

Description

Information of Appliance Village Co, Appliance store in Minneapolis (Minnesota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Appliance Village Co

Popular times

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Reviews of Appliance Village Co

Dejan Ratkov

Great service and friendly staff! Also very knowledgeable spare parts department. Very good appliances selection, highly recommended.

Julia Lee

Most places don't treat us well. Maybe because we look like 12 year olds. However we were treated how I always expected to be treated. The staff were kind and attentive. Danielle was very helpful in trying to help us find the right fridge. Danielle was also well versed in the products that they were selling. The delivery guys were nice as well and very quick. They also came back the same day when I noticed the fridge doors being a little uneven and fixed it. I'll be coming back again soon for a stove top!

Dakota Biwer

Great experience at Appliance Village. I went in to purchase a dishwasher. Randy Donahue was the man. He helped me choose a solid dishwasher for an affordable price. They are there to help you, not sell you. I'd highly recommend reaching out to Randy at Appliance village for all your appliance needs.

Eric F Heins

Fantastic selection. Fabulous customer service. They made promises and kept them. I'll be shopping here again when our next appliance dies.

Dave Limpert

Four days before Christmas our old electric stove gave it up. The salesperson was very helpful in showing and explaining the options available. We chose an induction range with convection oven that meets our needs well. We were able to have them install it the next day. We have bought several appliances from Appliance Village, and have always been impressed with service and honest opinions.

Pamela Caserta

Outstanding service, great selection, market pricing, and the lowest fees for delivery and disposal of old appliances. No reason to shop for appliances elsewhere.

Rachel Nagel

Appliance Village has exceptional prices. Also, the salesman at the Rochester, MN store was super honest about what they could and couldn't deliver compared to other stores. I've never dealt with a salesman like that anywhere else. It's obvious they don't work on commission; they just serve the customer. Based on my experience, I would absolutely buy from them. I highly recommend Appliance Village.

Luke Wilke

We moved to Rochester fairly recently. The built-in oven in the house we bought needed to be replaced. We went to Appliance Village and were treated really well. I found out that the new ovens are larger than the one we needed to replace. Appliance Village (Randy) hooked us up with a service that could install the new oven and deal with making the existing space big enough to fit the new oven (see subsequent review for Pike Design and Construction). I enjoyed doing business here and will definitely be back.

ANDRE Kubista

Great customer service! One of the employees helped my husband and I pick out a washing machine and dryer. She was so helpful and answered all of our questions. Can't wait to get our new appliances!

judithazavala

I sized down and finally bought a town home. However, I absolutely hated my dishwasher in the kitchen Whoever thought that putting utensils in the door was an idiot. You have to move over the bottom drawer every time you have some utensils to add. It was also an older model which wasn't taken good care of, so where did I go for a new dishwasher? I went to Appliance Village. They have a great website where I could see many of the dishwashers they can sell you. I then went into the store and spoke to Randy, who was very knowledgeable about dishwashers. He even suggested I could bring in pots and pans and dishes to try out some of them, that is to see how they fit, which apparently a lot of customers do. Well, after looking at a bunch and almost buying an interesting Paykel and Fisher dishwasher, I bought my Bosch dishwasher, the first stainless steel appliance I have ever purchased. I love it! It does an awesome job cleaning my dishes and even has a way to do a small load, should I want to do that. Thanks to Randy, I now only got a great dishwasher, but I got a great price on the dishwasher. I will be buying all of my appliances in the future from Randy at Appliance Village.

Ryan K

We just purchased a new LG washer/dryer from Appliance Village. The sales representative had incredible knowledge on all the products. The difference in product knowledge between staff here versus the box stores was night and day and the price was actually better at Appliance Village. The delivery crew did a fantastic job as well. Will be coming here again.

Jim Wills

I've been a long time resident of this area and if you learn anything, it's who is reputable. This place is. After saving a buck going somewhere else, I've had to call in Appliance Village to fix what's broken or not installed correctly. That is how you get peace of mind. This time I've gone directly to A.V.. Last time too.

Sara Bunge

Great , individualized service to pick out just the appliances we needed!! No pressure to decide during the first visit - great follow up from Randy!

Craig Holschlag

Appliance village is a wonderful family owned local store with incredible service. We needed some parts replaced on our washer, however, it turned out that wasnt the full problem and we needed to have it replaced. I called them and even though the part had already been installed, they gave me in-store credit to be used. Highly recommend these guys over any of the big box stores.

Sarah Q

Just bought a new fridge from them, as mine had died 3 times in 2 months. The sales associates were helpful and didn't pressure me into anything. Were able to get next day delivery even. Would return again!

Colleen McCall

If you're in the market for ANY appliance make sure your first stop is Appliance Village Thanks Marc for helping me choose a washer and dryer combo. Your pricing was comparable to the local big box store and topped by fantastic service. You took the time to explain all the features to make the purchase perfect.

Paul Sonnabend

Appliance Village has great deals especially around holidays and big events. It is a nice place to check out several manufacturers and models of whatever Appliance you're looking for. Even though I went to Appliance Village I purchased from a local store because I believe in shop Local Buy Local. If you're from the Rochester area this is the place to shop local

dylan wallskog

I spent $2600 on a new Maytag refrigerator about one year ago and have had nothing but problems with it... first some 3 way valve went out and it started making a horrible noise so loud it was waking me up at night, and it took them over a week to come out and look at it. Now the temp in the fridge stays warm and will not keep anything cool....and because I didn't buy an extended warranty Appliance Village pretty much told me it's not there problem anymore. Nice customer service guys. I will definitely finish buying the rest of my kitchen appliances elsewhere. (Update) after posting this review, my sales rep Scott from Appliance Village reached out to me and also contacted Maytag about the issue and they agreed to pay for the repair since this was a known issue with this refrigerator. Thank you Scott for providing the great customer service!

Tony B

Our Saturday began miserably our faithful old washer released all its water on to our floor. It had been with us for 7 or 8 years and been through 3 moves so we thought it was time to die. On the recommendation from some friends, and our desire to buy locally we went to Appliance Village. We met an awesome sales guy, but I cant remember his name off hand, looks like he hit the gym frequently though. He got us the washer and dryer we wanted, even took time to go to the warehouse and help us load them up. Overall great experience from great local guys.

Jake Huglen

I’d recommend my friends & family stop in and see Randy at Appliance Village. Customer service is great, they’re honest, and they always have a solution for me.

Samantha Herr

First time home buyers going in to buy our first appliance. We researched a lot ahead of time and knew the one we wanted. We showed the gentleman the microwave. Instead of trying to upsell me, he showed me a cheaper model that was very similar if we were looking to save money. We still went with the more expensive microwave, but it was nice to have an honest person suggest a cheaper alternative! In addition we had to order our microwave, it took 3 days to come in. When I came to pick it up, it took less than 2 minutes to get me paid and it in the car! There was no extra hassle, no signing your life away (which is the experience I had at Home Depot) and he assured me if anything was wrong, I could return it (Which I was not allowed to do at Home Depot). All in all, I recommend and I will be going back.

Brandi Lind

I needed a new filter for my water and ice maker for my fridge, I had no idea what kind of filter needed. But, by just emailing Randy the make of my fridge, the time frame of when the fridge was purchased, the location of the filter, and how the filter is removed, he was able to find a filter for me and deliver it to a meeting I have with him. If that is not first rate service, I don't know what is! I highly recommend using Appliance Village for your appliance needs!

darren eheliyagoda

John was very helpful, easy, fast, and explained all the differences very detailed. Dean help us out as well finalizing some thing in the end! Very nice and helpful group of guys!

Jeffrey D. Reimer, CPA, MBA

Appliance Village stands behind their products and service. I purchased my last "over-the-stove" GE microwave from Appliance Village and have been happy with the product. Their service & repairs department has also kept my refrigerator going strong. I recommend Appliance Village for any appliance needs.

Douglas Gillard

Randy, did a great job explaining all of the functions on all of the appliances for my daughters complete kitchen re-model. excellent service, extremely reliable, trustworthy with attention to detail. I will refer Randy and Appliance Village to all of my clients who needs this service.

Tamala Jesme

Very helpful, local, will come to your house to fix it as long as your in town. Service men on site. Don't have to rely on a 1800, outsourced service company. 3yr warranty included in price. Inexpensive delivery and recycling charge to remove old appliance.

Ed Armbruster

Knowledgeable, friendly service technicians and sales people. It's a pleasure doing business with them. They willingly serviced our Sears refrigerator even though we obviously didn't buy it from them.

Debbie Liskow

Great customer service! We purchased a Samsung refrigerator that we weren't happy with, we worked with Randy at Appliance Village who helped us get an upgraded GE as a replacement and we love it!

Melissa Stenke

We went today to price shop, and due to a super knowledgeable sales advisor and a great deal we ended up buying. Impressed with Jesse and looking forward to getting our new appliances.

kl s

Applause, applause for Appliance Village and an enormously enthusiastic recommendation! My 30-year-old freezer died on a Wednesday evening, so I popped whatever was salvageable into coolers and next morning, headed straight for Appliance Village. We discussed possible repairing and agreed that because of my fritzed-out freezer's age and the stuff in the coolers, a fix seemed impractical. So I picked out a new freezer -- and they delivered it that afternoon! Thank you, Appliance Village! No wonder you've been picked again and again by Rochester magazine readers as the city's best appliance store!

Amber Kasper

Was helped by a very knowledgeable sale associate about all brands and helped to guide me on selecting the model that would work for me. Very happy with my purchase. Would 100% go back again.

Janet Yngsdal

Thank you Appliance Village. Your sales team and service team are remarkable. We just did a redo on appliances. Very helpful, respectful team.

Bryan Wattier

Appliance Village is amazing! They have many experienced staff and you will always be taken care of. We purchased a complete kitchen and it was an excellent experience.

Charly Tri

I have been using Appliance Village exclusively for years because their service and KNOWLEDGE cannot be beat. Top it off, they're pricing is the same or better as those big box stores.

Kristy Richards

We just purchased all new appliances for our kitchen remodel here. Great service and attention, answered questions and helped us shop for the options we needed, great price and a nice discount for our multiple purchase😄 …

James Webster

At 3:03p.m today. I locked myself out of my truck. Truck 22 helped us get back into it. I appreciate the kindness I was shown. Helpful and quick thinking he was

Audrey Troke

Personal service, quality products, local feel. Have purchased all our major appliances here in 24 years as homeowners, would highly recommend.

Bill Meyer

Randy is a great help from picking appliances to follow up check of customer satisfaction. Delivery team did a great job as well.. Thanks !!!

Tyler Jennings

I worked with Jonathon on a washer. He worked through a difficult situation and just made everything so smooth. 10/10 will come back and ask for Jonathon for help in the future.

Brad Barrett

Dryer belt broke over the weekend and after calling the store that I had purchased from, I tried here at my cousin's suggestion. Not only did they have a new dryer belt in stock, they recommended the Whirlpool part instead because it was the same thing and $20 cheaper than the Samsung version I was looking for.

Doug Herdahl

Great parts department and if they don't stock it, they will get it! I use Appliance Village for incentive appliance packages for new homebuyers. Highly recommended.

Becky A

Salesman was very informative and pointed out what was good and what was bad on various models. There prices are somewhat higher than the competition for the same product.

Jerry Fossum

Randy was extremely helpful with all my questions and showed me a microwave/oven/convection oven combo that I didn't even know existed. He made it easy to buy the right piece. Thanks!!

Debi Meersman

I highly recommend Appliance Village as they really care about meeting their customers needs and expectations. Excellent customer service!

Alexis Burdick

Randy is absolutely awesome and very knowledgeable! Next upgrade we do, we will definitely be going through Appliance Village!

Rik Blak

Needed obscure part for a discontinued dishwasher. While we did not find it, I appreciated the extra effort exerted by the parts department to try and find it.

Dale Lipsky

Great customer service from Randy and the installers. Felt like the purchase was very personal and not like the typical big box store purchase.

Abby Shepler

The staff here are fabulous. Everyone is so helpful and straight up- no funny business. Great prices and even better sales. Thanks guys for your help!!

Danielle Holst

This place is great. Staff are friendly and knowledgeable.

Anita Wattier

Great service and knowledge! From picking out the right appliances to delivery and installation Appliance Village was professional and helpful!

Mark Hargesheimer

I like it. Good service. Good products. The only private non chain store in town. Support the little guy. 👍Thanks to "Don Ho" …

Andrew Sonnabend (Nacho)

Always helpful. We got our bundle of appliances here. They stand for their products.

Robbin Peterson

Walked in and was helped right away by Randy. Great service! Looking forward to working with them.

Pete Siemers

Nice place, staff was smiling and friendly. I was able to get the parts I needed, very speedy.

Peter Onsgard

Plain and simply the best. Knowledgable and professional staff. If you have questions..you get answers. You dont get this treatment at the big box stores...

Donna Wurl

Randy was very patient with me and all my questions when looking for a different Fridge. Great service and showroom. Thanks Randy!

Jeanane Willette

The worker helped by trying to solve a nonmecanical problem, to keep me from having to buy a new washer. Doesn't seem like they are out to get your money.

Tammy Bergan

Very knowledgeable sales rep. Always forthright in recommendations. Great place to buy.

Adam Lemke

Absolutely love this little store. Great and knowledgeable staff. In and out with the best choice for us in a matter of a half hour.

Michael Kincaid

Extremely helpful and knowledgeable staff. Always helped us find the best deals with a no pressure sales approach.

Jerry Fossum

Heather and I just went through a kitchen remodel a few weeks ago and Randy was a HUGE help in purchasing the right appliances. Thank you Randy D and Appliance Village!!

Dennis Paulson

Had the parts I needed, and we're very helpful

Ashley K

The staff members there are knowledgeable, friendly, and willing to answer questions. Their showroom is beautiful.

Barry Hentz

Great place to buy home appliances and they have a good service department.

Lauren Witter

Great place, good prices and the installation crew knew what they were doing!

Andrew Craw

Awesome and helpful staff and a great selection. Special shout out to Jesse for his great work!

Robert Meyer

I needed a new belt for my dryer and thankful they had it in stock.

Candace Ballstadt

Very helpful and had what I needed :)

Cory Grant

Great prices, quick delivery and repair service. Honest about the products and build quality.

Diane Gray

Great service and knowledge of products with an amazing staff representing years of commitment to their customers!

John Dean

A good place to buy appliances. Friendly sales staff.

Pat McDonough

They have all the popular appliances and the best prices in town!

Mary Keener

Did an awesome job helping us with our purchase of a new refrigerator and oven

Stephanie Eaton

Good place to get appliances from,but the wait for delivery can be long.

Tim Hamel

A great place to get parts and service. Always very helpful.

Alfred Anderson

Best appliance store in Rochester but sales support was iffy...some good, some disappointing.

Tyler Himle

Very knowledgeable and helpful staff who are there to help you and will give you an honest opinion.

Andy Sitter

Great local appliance store with excellent customer service.

Peggy Bruns

Always willing to work with you. Very happy with the service.

Claire Decklever

Amazing people working and installing, quick, easy, pleasant and fun.

wayne styba

Nice people to work with. Helpful

Allyson Munger

Great service and prices! Thank you Jesse!

Connor Cabalka

Best people to work with to find the best appliances!

Christopher Nichols

Had hte part I needed when nobody else did.

Mark Mclaughlin

Awesome staff Very helpful and prices are very competitive.

Keren S

Friendly staff, low pressure sales. Has on site repair department

Juan Vasquez

Like it or not, one of the only places you can go to for parts, advice, or servicemen

1Jmpnjosh

Good prices. Good help. Good appliances.

Mike Dumstorff

Randy sure is a helpful straight shooter

Kelsey Moore

Easy, fast, and great service

Marchele Schardt

Very good customer service.

Ben Brueske

Knowledgeable service staff that offer helpful advice.

M M

Only pace I will go to get appliances

Jennifer Lamers

Honest business - thank you!

Al Peterson

Good sales, helpful employees

mr Hahn

Experienced help, with advice and parts on hand.

Jacquelene Lively

Excellent Store, excellent staff!!

Scott Luepke

Honest, friendly service!

Bryan Blakstad

Experience help good service

Diane

Very helpful staff.

Lou Hermansen

These guys are fantastic.

candy williams

Very helpful

corrine ellen Howe (bananas)

ANice place for appliances

Russell Stanko

So helpful

Margaret Hinz

Good guys to work with

Tyler Hameister

Decent

Adam mark Schroeder

Randy thanks for the help

Dale Ignatius

Great service

Karen B

Helpful staff

Bernard Worley

Good

Mike Wondrow

Great service

Jeff Simpson

Good service

Ernie RICHTER (Dr Ernie RICHTER DC)

appliance parts

Charles Unit

Fantastic service! ...and the prices were really good! Shop local. It's awesome!

jessica hess

Joe Mosier

Nancy Miller

Ryan Baumgartner

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