Reviews of Bonnycastle Appliance & TV. (Appliance Store) in Louisville (Kentucky).

Bonnycastle Appliance & TV

67 Reviews

42 Comments

Appliance store

2460 Bardstown Rd, Louisville, KY 40205, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Bonnycastle Appliance & TV, Appliance store in Louisville (Kentucky)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Bonnycastle Appliance & TV

Sunday

Closed

Monday

9 am–6 pm

Tuesday

9 am–6 pm

Wednesday

9 am–6 pm

Thursday

9 am–6 pm

Friday

9 am–6 pm

Saturday

9 am–4 pm

Popular times

Sunday

9
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Monday

9
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Tuesday

9
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11
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Wednesday

9
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11
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Thursday

9
10
11
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13
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17

Friday

9
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15

Reviews of Bonnycastle Appliance & TV

Katy Kane

I shop appliances often at Bonnycastle. The sales people are professional, prompt, and always looking for manufacturer promotions to help our clients save. Absolutely visit their showroom! They have gone above and beyond throughout the challenges of the supply chain crunch. (Review by trade professional)

Traci Edwards

My salesperson was Dan Kaplan and he provided excellent service. He answers emails faster than most people answer texts! He kept in contact with me through out my entire kitchen remodeling project and kept me updated on the status of my appliance orders. He even followed up with me after each install to make sure all was well. He is also a very nice person! I recommend you ask for Dan when you visit their showroom.

John Waizenhofer

Dan is the best. As a REALTOR I have sent clients to him and I had him get a me new fridge as well. He goes above and beyond when determining the right choices for his customers. My clients and I drive upwards of 90 mins to use Dan instead of closer options because he and Bonnycastle are the best.

Lee Hamblin

installation of a best 36 pop up hood a thermador cooktop a 36 inch fridge with panels and custom countertop cut to install

Linda Wilham

Doing business here for many years. They are most helpful and know their products. Always price competitive

Betty Donovan

I have always thought the measure of a business was not when everything goes right but how they respond when it doesn't. I worked with Larry Link on getting a new induction range. Of course there was a six month wait time and when it was delivered one sensor did not work. A few days later another went out. when new parts came in, they did not work either. None of this was Bonnycastle's fault or Larry's but he went above and beyond to get a solution to the problem and make sure I was a satisfied customer. This is a trying time for all but certainly made it much less stressful than it could have been. Thanks Larry. Useful Funny Cool

William B. Davis

A little old with a little new, great service, we started at lowes, but past Bonnycastle on the way home. There was no pressure, they staid within our budget and with an old home with a weird shaped Kitchen found us all new appliances that would fit. They connected us with installers that were awsome, on time and respectful. Thank you thank you -

Richard Adam Jones

What can I say… My mother-in-law met a salesman named Dan and he had the patience to help her find EXACTLY what she needed. It was no small feet. He stood by her throughout the whole process, giving updates and answering any questions she had. We are building a house and will be visiting Dan to buy every single appliance we need.

Sean Miller

I want to acknowledge Karyn Page's hard work on our behalf. We had some hiccups with delivery and delays on our appliances. Mostly related to the manufacturer. She worked to get us replacement models without our prompting and kept us in the loop throughout the process. She was always responsive to my e-mails and phone calls. When a rebate difficulty arose, she worked to remedy the situation. I sincerely appreciate her effort.

Chris Flaherty

They were very helpful and knowledgeable. I was not impressed with the installer. He seemed unable to turn the water off, something we were able to do. He stated the reason he didn't want to install the dishwasher was because of liability. Updated note: Bonnycastle Appliances did get an installer to hook up the dishwasher.

Kristina Breland

I had a great experience with Bonnycastle Appliances. I ordered a refrigerator through Paul McDonald that was back ordered and he was very kind and patient with me as I would call in for updates on arrival time. I live on the THIRD floor with *no elevator* and the 2 delivery men didn't complain at all and were very nice. (I believe one was named Joe and I didn't catch the other) HIGHLY recommend Bonnycastle Appliances

Anne Nutt

This is my third time purchasing appliances from Bonnycastle. Did a lot of research the first time around. They earned my business and I don't look anywhere else. Quality products, competitive pricing and excellent customer service. Shoutout to Paul M. Love that they know me by name and love keeping it local.

Jane Pund

When our usual appliance store closed, Bonnycastle was recommended to us, and what a great recommendation. My first experience was with Jason, with whom I had carried on a lengthy email conversation. He answered all my questions immediately. When my husband and I entered the pristine and professionally arranged store, Jason showed us the appliances we had discussed in emails, and we purchased those suggested. I thought things could not get any better until yesterday when our one LONE installer arrived - Lee Hamblin with Empire Appliances. Lee worked diligently, for over 4 hours, giving us beautiful results. His precision, (including trimming a cabinet for the fridge to fit) knowledge of the product and courtesy were all so appreciated. Oh, and did I mention, I think he left the kitchen cleaner than when he arrived.

Tina Durbin

Can't say enough good things! Easy to work with. Delivered quickly. Welcoming atmosphere. Delivery guys very professional. Fair pricing! Will use again!

Laura Lee

There is reason Bonnycastle Appliance has been around for over a century -- they know how to treat their customers! Great prices and knowledgeable friendly people at every level. I will never go to a big box store for an appliance again!

Joe Reilly

Appliance experts, great selection and very competitive pricing. Why would you go anywhere else. Louisville tradition. Visit them if you need anything and you will understand why!

Scott Jones

This is an EXCELLENT place to buy appliances. They have great follow up and attention to detail. We had a couple of installation issues and Michael worked them through to completion. Their prices are very competitive. It's a great appliance store right in our community!

Richard Boone

Bought a Bosch dishwasher - great appliance, service and installation! No hassle!

Matt Isaacs

Bought a dishwasher from here, price was better than the big stores and service was even better. I will go back when its needed. you really get a personal experience here vs. the giants who's employees probably can't answer basic questions about the products... these guys know this stuff inside and out.

Sondra Bradley

A wonderful experience. I love all my appliances and the install went flawless. Definitely one stop shopping! Shout out to Lee and Calvin at Empire Appliance Installation for an outstanding job!

James Latimer

Customer Service is 200%. Variety of products available absolutely excellent choices! Products quality is excellent. Customer service Representative was very knowledgeable. Explain all options. We will return for additional products because variety of choices in product line. Thank you.

Jasmine Pharram

Paul at Bonnycastle was super nice! He took the time to explain the appliance features and warranties. The prices are also comparable to other appliance stores.

Kathleen Smaluk-nix

Check them out. We have learned to trust them because they provide good information & will be as honest as possible. We always check prices. They give you the choice of paying for just the appliance or appliance plus paying for delivery (thus allowing you to pick up the appliance). Other stores include delivery charges in their prices but call it "free delivery".

Tim Scott

Unlike Big Box stores we were greeted as soon we came in with Knowledgeable people that was eager to help and make the sale. This was well worth our drive and will buy from again

Jennifer Schaaf

Great store and customer service! Lee Hamblin did a great job installing my appliance! Highly recommend Bonnycastle Appliances!

Janelle McMillen

Overall the best experience I've ever had purchasing appliances! The man that delivered my items was fantastic as well!

Bailey Tuttle

Purchased a washer and dryer from Bonnycastle and they were great! I would definitely recommend them for anyone who needs appliances.

Teadora Monteith

very helpful hands on staff, decent prices as well

Krystal K

Very nice staff!!! They have EVERYTHING you need for appliance repair. I’d absolutely recommend them & will go back as soon as one of my 18 month old Samsung appliances craps out again.