Reviews of Steve Slaton Appliance Repair. (Appliance Store) in Houston (Texas).

Steve Slaton Appliance Repair

181 Reviews

155 Comments

Appliance store

Appliance repair service

27027 Westheimer Pkwy #2300, Katy, TX 77494, United States

Description

Information of Steve Slaton Appliance Repair, Appliance store in Houston (Texas)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Steve Slaton Appliance Repair

Reviews of Steve Slaton Appliance Repair

Sally J.

This is actually the second time I have called this company but first time for them to come out for work. The first time, they told me their honest opinion over the phone for me to make an informed decision to not waste money to repair my older front loader washer. (Based on description and sound, it was the bearings). At that time, they even gave suggestions on what to buy from the store to replace. This time, they came out for service on my fridge. Very quick, responsive and nice staff. Gail was very kind on the phone. David was very professional and nice, making sure to explain everything to me before he worked on the fridge request. Highly recommend :)!

Judy Stark

I recently had to have my Microwave repaired. Two people had referred me to Steve Slaton Appliance Repair. They were right! I was very happy with the service and my microwave is running very smoothly and quietly and it's like new. James did a great job of replacing the part that was causing the problem and he is a good worker and fine gentleman. I will most certainly call them again if I need appliance repair.

Paige ESHELMAN

We had the pleasure of Matthew coming by only a few hours after calling for an appointment and quickly diagnosing the problem with our dryer. He was fast, the price to fix was fair and after it was repaired he cleaned up our dryer so it was like new. Will definitely call again if we have an appliance issue and I've already recommended this business to my family and friends. Thanks Matthew!!

Shane Smith

I had a ~10y old washer with a leak and called Steve's to have someone look and see if it was worth fixing. The technician who came did a thorough review and determined what repairs were needed. In the end, I decided to purchase a new washer but the technician was more than willing to provide recommendations based on what I was looking for. My thoughts after the service call was that I would go back to Steve's if I had any appliance issues. Great service and honest feedback are hard to beat.

Rebecca Fontanilla

Trustworthy and reliable services with fair pricing. We used them as a second option for our dryer and really wish they would have been our first call. Definitely give them a call for your appliance needs.

Patricia Astrid

Highly recommended. Our washer broke down and they came over three times with parts they ordered on their cost to fix it and did not charge us a penny because they said it still did not work. I truly appreciate their honesty, and professionalism, a true local gem.

James Peterson

These guys, over five years have been out to save my GE Profile refrigerator on several + occasions. They are on time, honest and a joy to deal with. They will always be my first call for appliance repair! 👍😁😁😁 …

Alex Herrera

My dryer was not heating ( 17 years without any type of service). The technical runs his diagnostic procedures without jumping to a premature conclusion. Once he found the problem he communicated and explained it in great detail to me. Very professional, qualified, and polite. I recomend Steve Slanton !!!!

Vivian Romaniszak

David was very nice and explained everything he was doing. He had the part I needed with him and fixed my ice cube maker immediately! Great job and great service!!

Laurette Raby

Chao was great. Very knowledgeable and trustworthy. No fix as parts needed to be ordered wouldn't be here before I lost work time. I would recommend this company anyway. Thanks.

Some Bodyliveshere

I have used Steve Slaton a couple times now and I like how kind they are on the phone and when servicing a broken appliance. Very good people with honest upfront pricing and do their best to get the job done fast.

PJ Custom

Had a dryer that stopped working - Slaton appliances solved it the next day for a reasonable price. Friendly staff that helped arrange the work. Thanks

Jeremy Thompson

We needed to get our oven repaired and got Steve Slaton’s Appliance Repair from the Facebook neighborhood page as a recommendation. He came out and pulled the over out from the wall, did a thorough check on the oven and diagnosed the problem. When I made the appointment, I needed a text or phone call 30 minutes prior to arrival and he did that. The part was ordered, & the oven got fixed. He also saved me over $200 because the another company had come out earlier in the week and said it was a different part, and didn’t even properly inspect it. Steve Slaton earned our trust and will be our first call anytime we need anything appliance service repair done.

Ed Smetak

Efficient call return and quick service turnaround from the office. Our technician, Dave, arrived promptly, completed the repair quickly, explained the problem clearly and was very neat and respectful of our home.

J.J. Brannen

We have used Steve Slaton Appliance Repair twice in the last couple of months. If you live in the Katy area and need any appliance looked you must use this business, they are THE BEST we have ever encountered. As a business they are very responsive, they follow through on what is promised and their affordable. Everything we were looking for. David was our repair specialist both times and I truly appreciated all aspects of his work. He was always on time, he listened to what thought was the problem (even though he was going to figure it out in minutes anyways), he was always very meticulous about finding the issue, once diagnosed he explained what the issue was, how much the repair would be and once approved to fix the issue that is exactly what he did. We also mentioned to David we were considering a new refrigerator to match our kitchen better. My wife had wanted some expensive ones due to the style and look. He quickly told us which manufacturers are the best and the ones he is always repairing and pointed out the ones he mentioned also carrier the matte black she wanted. Saved us a lot of money we would have been paying for the "classy brand" - big thanks on that. We will be using these guys going forward and we are truly thankful to have found them for future issues.

Tommy Butcher

Steve and his team helped us with an issue with our dishwasher. They were quick, and very professional. I would highly recommend them to anyone looking for appliance repair.

Ruby Miles

This was my first time using Steve Slaton Appliance Repair, but it will not be my last! Even though the original service window was delayed, I was informed of my new time. When Levi arrived, he was so kind and professional and explained every detail that was taking place and offered great advice on how to care for my dishwasher. Thank you for such great service!

Rebecca McGaw

David with Steve Slaton Appliance repair was very professional and friendly. Great communication when parts were delivered early and he could come out earlier than anticipated to finish the job. I would very much recommend David with Steve Slaton Appliance Repair.

Kenny H

David was amazing. On time, professional, courteous, and competitive pricing. I highly recommend this company for your appliance repairs.

Kyle

They were fantastic to work with. Prompt, friendly, and extremely professional. They resolved my issues promptly.

Michael Barrett

Levi’s service cost personality professionalism and more like timing fit perfectly for our in-house dryer repair. Didn’t go to dishwasher repair needs. We have a good one. It’s too built in to repair without doing wood trim work. It’d be replaced if that old current one has to come out for repairing anyway.

Kate Powell

I just wanted to recommend Steve Slaton Appliance Repair to anyone needing this kind of service. We have used them consistently the last few years and they are incredibly professional, reliable, fair, and knowledgeable. Steve has worked on our refrigerator several times and even squeezed us in when he didn’t have any availability and came over at 8 pm so we wouldn’t lose all our food. That is just good business!! Today, his associate, Levi, came to fix our dryer. Very thorough, fair and professional. Highly recommend!

Anne Halick

Knowledgeable, Responsive, and Reasonable! Look no further for your appliance repair! Steve Slaton is the best!

Gabe M

I called for service and spoke to Gayle. She was great with the phone customer service. I booked a service appointment but unfortunately I had my microwave fixed by another company that was able to get a diagnosis faster. I would consider them again for my next appliance repair.

T Garcia

Really amazing team here from start to finish! I accidently provided the wrong fridge brand over the phone when scheduling for service repairs, but they were still able to diagnose the issue immediately. Highly recommend and I will certainly use them in the future if needed.

Lucas McMillan

All the 5 star reviews are the reason we called Steve, and they’re absolutely correct, and deserved. Steve came exactly on time, and repaired our washing machine in less than 30 minutes. He was on time, extremely polite, and extremely professional, and efficient. I can not imagine it working out any better than it did. I’ll DEFINITELY be calling them for any small appliance repairs in the future. Thank you, Steve!!!!!

Toral Kapadia

Technician was very courteous, knowledgably and was ready to save my money. Loved the service. Definitely calling them again if need arises.

Fred Frost

Superbly professional. Solid value. High integrity. I've used Slaton Appliance for a long time and have had many techs come by over the years. On this last visit, the founder and CEO himself came by with a trainee in tow. Watching/listening to him walk the trainee through the bumps and turns in the repair process was impressive. A good teacher in addition to being substantively good at what he does. I commend Slaton with the highest regard.

Darlene P. Campos

I had a wonderful experience with Steve Slaton Appliance Repair and I never even met the technician! When my diagnostic was done, I was at work and Cho called me to explain what was going on and how much the total would be if I decided to move forward. When the repair was completed, I was out of town so my mom and brother were at my house to let Cho inside. Once again, Cho communicated with me to let know exactly what would be done and how long the repair would take. My dryer is working like a brand new one now! Loved this repair service and I've recommended them to my friends and family.

Kimberly Rotberg

No one better in my opinion. Most responsive and honest. I’ve used Steve Slaton Repair for years.

Nishal Gokool

James is excellent!! Another company came out to look at my microwave, charged $60 to tell me replace my microwave. Called James for a second opinion, he checked and repaired it in 30 mims. Saved me from purchasing a new one and even more if I didn't wast my money on other company. Truly a professional and very knowledgeable.

Vessela Anguelova

I had an unexpected issue with my refrigerator that caused us panic. I called the first number I could find to get a repair person out to look at the refrigerator. The repairman from a different company gave me a number of issues and their corresponding remedies and their corresponding hefty price tag. I felt uneasy with the repair man’s list of problems and decided to call someone else for a second opinion. This is where Mr. Slaton came in and saved the day. Mr. Slaton arrived promptly during the promised window and he came in with such professionalism. The moment I met him I immediately knew I was in good hands with the right person for the job. Steve entered my house with appropriate PPE and got straight to business. He discovered that in fact my refrigerator was working just fine and did not need any of the unnecessary repairs that the first repairman suggested. He is honest, professional and an expert in his field. I highly recommend Steve to all others that need appliance repairs. We need more people like him in the repair industry.

Terri Daniels

I HIGHLY RECOMMEND THIS COMPANY! David was our repairman. He was amazing! He was knowledgeable, explained everything and answered all my questions with confidence. Steve Slaton Appliance Repair has a customer for life! Well done.

CS Chavez

Steve has been the most honest and affordable repair person we have encountered. In one instance over the phone he diagnosed a problem for me and led me to just bite the bullet and get something new instead of just milking me for a service trip. I have had him work on the fridge, sink, dishwasher and he diagnosed my washer as well. If you are looking for great service and an honest repair man....Steve should be your first and only call. Update: Now going on 6 years of using Steve and I am still as pleased as ever. I can't say enough about him or his service. He has saved me money in so many ways and he is incredibly dependable. Don't call anyone else.

Patty Brady

I called about a problem with my washing machine. The repairman came that same day and found the problem. He ordered the part and installed it as soon as it came in. He explained to me what the problem was and what he had done to solve it. He was always on time, very professional and very knowledgeable. I’m glad to find Steve Slaton Appliance Repair to help when I have a problem with any of my appliances.

Elaine Floyd

My 24 year old refrigerator was not cooling. I called Steve Slaton Appliance Repair. They came in their time frame, gave me an estimate, ordered parts, set an appointment to install the parts and my refrigerator lives again. This company is amazing! On time within their time frame given.

graciela Castro

Very pleased with super service! Lots of knowledge about appliance! So happy the dishwasher is working now! Thanks

TEXAS IS BEST

Had a strange issue with my washing machine not spinning after coming home from a long trip. The tech was a little unsure unsure the reason why cause everything looked fine. Steve personally came back with the tech about an hour later and both looked over it again and noticed the tub would not spin by hand and it must be a bearing issue. It was decided the bearings rusted during my extended trip. Steve freed up the bearings enough so it at least works and I can do laundry but will need a new unit soon. NO SERVICE OR LARBOR CHARGE! AAAAA+++++++

Paula Lovick

Steve is very knowledgeable, pleasant and fair. He is extremely trustworthy also. I wouldn't use anyone else.

Matt Hughes

I hate to pile on another 5 stars but these guys are great. Literally showed up on time to the minute. Tech said they did not service the model washer I had and didn't try to jack me around. No charge either. The tech was one of the nicest people I've met.

Barry K

I’d give a couple of bonus stars if I could, these guys are great. Our washing machine stopped working, so I called on a Tuesday morning to have someone come out. Initially the appointment was scheduled for Thursday, but a little while later they called to say they could get someone out in thirty minutes to have a look I’ll skip the technical details, but this was a really tricky problem - intermittently the machine would not drain. They came out twice to try to figure it out; then I got a call from Steve (company owner) saying he would like to stop by on his way home from work to try one more time. Using wiring schematics (hidden in a secret location inside the washer), he was able to isolate the problem and repair it on the spot – no parts required, other than a length of wire to bypass the bad connection. Although they came out three times (on the same day I called), we were charged a very reasonable amount for a single service call. Fast service, reasonable cost, and an owner that just won’t give up till he finds the problem. Keep the number for Steve Slayton Appliance Repair handy, these are the guys you want to call!

Angele Phair

David was AWESOME! He was very polite, knowledgeable, and efficient. He was able to diagnose our issue, order parts, and repair both of our appliances within 2 days. Before leaving, he made sure that they were working and cleaned up after himself which was much appreciated. We highly recommend him and the team at Steve Slaton Appliance Repair.

Jordan Raymond

Our dishwasher's wash cycle didn't seem to be working. Cho K. from Steve Slaton made it to our scheduled appointment on time and was very kind and helpful. It turned out nothing needed replacing this time, but he got my dishwasher working and provided guidance that repairs might be coming due soon. We appreciated his candid answers to our questions to help with our upcoming repair/replace decision. In any case, we'll be reaching out to Steve Slaton again for any future appliance maintenance needs.

Jacqueline Gibson

James was My Repairman!! Very Knowledgeable, Helpful and Friendly!! Answered Many Questions about My Refrigerator and Hooked Up My Washer and Dryer!! Very Affordable!! Will Never Use Anyone Else!!

Jeff Owens

The techinician Jacob was great and proffesional. Will definitely recommend and use the services again

Jeffrey Jackson

My dryer stopped working one day. I attempted to replace a circuit board part (relay part you can only get from China), but the dryer still did not work. Steve looked at and tested the board I attempted to repair and noticed that it wasn't receiving the full power. He replaced the board, but also noticed that the drum wasn't moving properly and replaced a bracket too. I was in the process of paying him and asked him about a small leak in the back line of my refrigerator. He said I had the right part, but it was faulty. He quickly replaced that as well and fixed the leak. I have already referred him to a friend of mine that doesn't live far from me. Steve Slaton is the real deal. I highly recommend him. Great value, service and professionalism.

James Hudson

We have used this company for several years. Our most recent experience was with our front loading washing machine. I called over the weekend and left a message. I was called back early monday with a date and time a Tech would come out. David came out and was kind, courteous, helpful and explained everything to my wife. He did not have the part needed, but was honest on the repair time (based on the availability of the part). He came back later that afternoon and repaired the washer, true to his word. Great Company!

Tara Monroe

Our experience with Steve was fantastic! He came the same day that I called him for an issue with my dryer! He was on time as promised, prepared and professional and found the problem quickly and fixed it at a great price! His pricing was very reasonable. I definitely recommend him and will be using him again in the future!!!

TEXAS GAL

Steve, the owner answers his phone and returns calls promptly. David was the tech that came to our home. He fixed the issue with one freezer quickly. He made the suggestion of ordering a small part so that my husband could repair the other ice maker without extra costs. I had a follow up question and Steve promised to send a technician out or he would come if the part did not fix the problem. Super service. Reasonable price. Friendly. Give this company a try. They are a local business in Katy that you can trust.

Candy Smith

In today's world, it is difficult to find people who are excellent at not only customer service but an expert at their trade. I truly appreciate Mr. Steve Slaton for his communication, professionalism and going above and beyond his typical services. I highly recommend this company and in particular, Steve Slaton.

Kim Stewart

Steve Slaton is an honest, experienced and trustworthy appliance repairman. This is very uncommon today. He returned my call within 30 minutes and attempted to talk me through a fix for my non-draining dishwasher. When I could not figure it out, Steve came to my home in Katy, TX within 30 minutes and found the debris that was blocking the drain pump and repaired it in about 20 minutes. His fee was outrageously low and was 4 times less than the Sears Home Services annual repair agreement that they tried to sell me. Call Steve Slaton to save time and money.

Aaron Estes

l just used Steve Slaton Appliance Repair! Use him! I called him last night leaving a message telling him that my dryer wasn't working he called me back the very next morning, Saturday morning, to speak with me. He asked me a few questions over the phone and he knew exactly what was wrong and how to fix it. Even though he doesn't work past 1 on Saturday he squeezed me in. He came over fixed it at a good price and did an excellent job! I would recommend him to anybody at any time!

Kelly Collins

Steve was amazing (AGAIN)... fast response to our service call. He quickly diagnosed & fixed our 2 dryers in less than 30 minutes. He had the parts on hand which made it quicker than other service companies. His high integrity is why we have used him multiple times. I wish there were more service companies like this!

Mohammed Rupawalla

Steve is very knowledgeable and helpful. We had some water standing in our dishwasher (half an inch). Since it is 13 years old, Steve recommended getting it replaced instead of repaired...very upright as they do not install new ones. Also, he suggested checking the air gap - a quick two minute action. It was indeed blocked, and cleaning it up has our dishwasher going again. Thank you Steve!

Terry Austin

I called Steve about my refrigerator and he told me the technician would be at my home between 4-5. At 4:15 my door bell was ringing! The Technician, David was knowledgeable and fixed the problem in less than thirty minutes. The control board had to be replaced and he seemed to instantly know what the problem was! I will be recommending Steve to others that are having appliance issues, thanks for your service!!

Tracy Walton

Steve arrived at my home on time. He did a thorough assessment of why my dryer might not be heating. He identified the faulty heating element and had it replaced in under 15 minutes. The price was reasonable for parts and labor. And now I can get the laundry back on line for this family of five. Thank you!!!

chris yarusso

Steve is a great guy. Came out, found the problem with my refrigerator and fixed it with the quickness. Thank you again steve. I hope you're enjoying the telescope!!

De

Great experience. Everyone was proffessional and knowledgeable. The lady in the office explained the initial estimated cost and what to expect when technician arrives. David the technician immediately identified the problem, showed me the broken rollers, quickly repaired, and was very friendly. Thank you Slaton Appliance team for your help. I highly recommend their service.

Eamo'

Steve took my call after 5pm, his tech David out the next day to diagnose and fix the heater on our clothes dryer. Impressed by David, efficient young man, courteous , knows his trade. They use original OEM parts and had the part on the truck. Markup was fair . Labor pricing was fair to good . Only down side was parts and labor warranty only 90 days which I thought could be better . I'll use them again.

Guy A

Great guy. Great service. I called Steve’s office at 5:30 PM on a Thursday because the ice maker on my LG refrigerator/freezer had not worked for several days. He called me back 30 minutes later and set an appt. for 2:00 PM the next afternoon. Steve rang my doorbell at 2:10 PM Friday and was able to diagnose the problem within 20 minutes. No parts were needed. It was a simple fix. I was only charged his callout fee. This is a man of high integrity and a company you can trust for your appliance repairs.

Leena Zafary

This is a company like no other. Honest - Reliable - and Trustworthy. Look no further, if you need appliance repair they are the ones to call. Becky, you are amazing, your kindness and honesty comes across through your words. Steve, thank you. God bless you for doing what you do.

Glenn Ozburn

Steve Slaton was great! Not only did he fix the washer, but he went above and beyond by taking care of other issues and teaching us some things to better maintain it. I was impressed by his professionalism, punctuality, and the quality of his work. Highly recommend him.

Tony Neumann

I broke the hinge on my dishwasher trying to pull it out to replace the drain hose which was leaking. Called Steve Slaton Appliance repair on Thursday, they were able to come out the following Monday. Monday the employee spent about 15 minutes trying to fix the hinge, which couldn't be done. The part was ordered and on Wednesday came back and had it fixed, along with the hose that caused the problem, in about 30 minutes. The hinge was expensive, but the labor charge was fair. All in all, spent about 30% of what a new dishwasher would have cost. I'll be using them in the future if anything else in my house breaks.

Barbara Just

Hi! I 1st want to explain that I haven't actually had the need to use this company, but I will go out on a limb and say that I have a suspicion that they provide quality service. And here's why. Today, I noticed that my gas cooktop was burning orange flames on all 4 burners. Now, I've had this happen before, but only 1 burner - not all of them. Concerned that it may be an urgent matter, I contacted Slaton Appliance. Becky answered the phone and was very helpful in scheduling my appointment. She answered all of my questions, and was even helpful when I called back to ask a question about my washing machine. (That's another story.) Later in the day, I received a call from the owner Steve Slaton. He was scheduled to personally come and service my cooktop, but after seeing my service call, he decided to phone me instead. Rather than coming to my house and charging me a service call, he did something that I'm pretty sure I've never experienced.... he told me over the phone what he thought the problem was. He said he was certain that was it and didn't want to come and take my money. Wow!!!! He said within 24 hours of correcting what he thought was causing it, my cooktop should be working fine. I corrected what he suggested and within hours, my cooktop was burning blue flames again. I was floored by my unusual experience with this company and the owner Steve. So, I never actually got to the part of the quality, but I have no doubt that if he cares about his work as much as he is ethical, his quality of work will be top-notch!!!!! I am certain there aren't many companies who care more about the customer than they do about the dollar. I'm so thankful I met one today. Thank you Steve and Becky! You both have helped to restore my faith in "humanity". May God reward you in abundance. B. Reeves

David Lambert

I called Steve to ask about repairing our 12 year old washing machine. After a brief conversation Steve suggested not wasting the money on repairs, and buying a replacement. No cost for the honest appraisal and advice! I will definitely keep his number handy for the future.

Dave Aldridge

Our Roper dryer has been drying more and more poorly. The dryer just seemed to never get hot. I phoned Steve late on a Friday afternoon and he phoned me back after 6:00 PM. I explained the model and symptoms and he explained that there was likely a block in the duct somewhere and the automatic safety was probably preventing the dryer from getting too hot. While on the phone, I checked the outside vent and there was no dryer air being vented. I then pulled the dryer away from the wall and removed the connection to the dryer at the wall while the dryer was running. Large masses of lint, wife hair, dog hair and wooden matches (where did the matches come from?) spewed from the dryer hose upon straightening. Upon inspection, I discovered a dent/kink in the flexible connection between the dryer and wall. Problem solved. Steve could have charged me to come take a look and repair it, but he didn’t. He correctly diagnosed the problem over the phone for free. Well done, Sir.

Mike Duffy

Fantastic service. First time customer and will highly recommend Steve for all appliance repairs. Gathered info from me over the phone. Identified problem, found local store with part in stock, picked it up in Houston. Did all this prior to our appointment on the same day I called him. He was on time, prepared, professional and resolved the problem in no time. Go with Steve!

Brandon Sparks

Steve repaired my Samsung dryer in the past, and was very reasonable and prompt. I called him on my washer, and after I took a look at it, Steve recommended to replace it, without ever having come out. He could have come and made a repair, only to have it fail again shortly. Steve is my go-to for any and all appliance repair!

Robert Murray

Our technician Cho was uber-professional and knowledgeable. He took the time to explain EVERYTHING and provide every bit of information we needed during our repair. As a new resident of Katy we are overwhelmed at the customer service we received. We would highly recommend Steve Slaton and Cho for any appliance repair needs. They are OUTSTANDING!!!!!!!

DJ DAZZA

They responded fast and repaired the equipment successfully. Excellent service.

RRG

Our LG refrigerator conked. We assumed the code on display was error code and called Steve. He showed up at the appointed time, checked , determined the compressor needs to be replaced and provided us next steps.

Karen Reed

You will never find a more honest repair person than Steve. He will give you his honest opinion on to repair or if it is not worth repairing. He won't try to do a bunch of unneeded repairs either. I will always call Steve when needing an appliance repaired.

Chad Jude

Been using Steve since I moved to Katy. Best and only appliance repair service to be so responsive to schedules, time frames and urgency. Steve gets it and is all around good guy. This will be my 6th repair w/ him between home and offices . If you want the truth and reasonable prices, use him!!!

Brad Desplinter

We noticed our clothes dryer was not working as well as it used to work. I contacted Steve via his website at about 8 pm , expecting that I would need to call the next morning. He responded before I went to bed with his best guess at the issue, a price based on his assessment and suggested time for the repair. As it turns out I had given some incomplete info up front, and Steve then got right back to me again (within 30 minutes) and advised it is probably my vent and that is not something he can fix. He did put me in touch with a place that can do vents though. In the end I did not contract Slaton Appliance. However I am so impressed with the service and promptness of the replies that I can guarantee if I have any appliance needs in the future I will call Steve Slaton.

Emily Eboh

I called in for a dishwasher and they had someone over same day. Good in case of an emergency like hand washing mountains of dishes! Reasonably priced, he came back 2 days later to install the parts. Everything is running good so far. I would recommend and use them again if I need to.

Becky Baldwin

I contacted Steve Slayton on Labor Day about my refrigerator. He say that he would get back with me or his technician Raul, sure enough he did. I received same day service at a fair price. Raul came out and was done in no time and was vey friendly with a big smile on his face. So if you need any appliance repaired or any questions about your appliance this is the guy to call, you will not regret it.

Lisa Mitchell

Our dryer went out and I sent him a message via Google late that night. He called the next day and was able to come out quickly. Within 2 days the part was ordered and replaced. Super nice, reasonable prices and quick. Highly recommended!

Wendy Wortman

After researching someone to repair my dryer online I quickly realized that most of the companies have their fair share of terrible reviews. However, one company stood out amongst the rest for their EXCELLENT reviews. This company was Steve Slaton Appliance Repair. I sent a Facebook Message on a Sunday night (on a day that the company is closed mind you) and in less than an hour I received a response. What made the response even more impressive was that I lived in a County that the company doesn't even service! This level of customer service is exceptionally rare these days. Katy consider yourself lucky because it seems like your city has one hell of a wonderful company at your disposal!

Cristian Rodriguez

Steve has always been upfront about what it would take to fix something. He is a solutions person and will even let you know if you are better off buying a new appliance, or if service is still feasible. He is cordial and honest and will solve your issue. He has the experience and knowledge.

Chong P

I called Steve and described the problem we were having with our refrigerator (GE Profile Arctica not cooling) and he was very knowledgeable and familiar with the problem and gave me a good idea what could be wrong and what it would cost to fix it. I wanted to know, so that we could compare the repair cost vs. buying a new one. I called others, but they were all pushing for a service trip first without giving me a clue what could be wrong, because, by then, we would be committed to have them fix it no matter what it is. But Steve was very upfront and showed up right on time and did an excellent job and saved us money. Now our refrigerator is already cooling down. His business card will stay stuck to my refrigerator. I hope we won't need any repairs done, but if we do, we know who to call. Steve is a good guy. Thank you, Steve!

Angela Haese

Diagnosed and fixed my dead microwave within 30 minutes for fair price. Thanks!

Sarah Nichols

If you have any kind of problems with any appliances, use this guy! He's honest, fair, and very reasonably priced. He diagnosed my problem over the phone with something that i could actually repair on my own. Saved me a ton of money that I'm sure someone else would have taken advantage of. A few years ago, he repaired my fridge and it's still working like a dream! I'll never use anyone else for my appliance repair.

O Blanco

You can’t find more honest people that them, when I call to schedule a service call the Lady who answer my call ask me couple questions in regards my problem with our dryer and she give the solution how to fix my problem by our self and also give a phone # ( Dryer exhaust clean up service)just in case I can’t fix it by our selfs without any charge I was surprise about the way the handle there Bussiness but I can tell you they are honest people, please call them when you have any issues with your appliances... I will call them for future issues I will have without doubt. Thank you.

John Hill

Thank you Steve. I highly recommend this Company. This was our 2nd time using them.The first was for a dryer repair. He was fast and affordable. Today our Samsung front loader Washer was the problem. I called he came out within a couple hours and had the parts with him and was affordable again. Its nice when you can trust someone to be fair so you are not forced to go purchase a new machine. 5 stars from us......Lisa and John Hill

Chad Wolfe

First experience was fantastic. Steve is so friendly and knowledgeable was able to quickly diagnose and repair this issue. The rates are very reasonable. If you need appliance repair I highly recommend Steve Slaton Appliance Repair.

Daniel Moore

After seeing great reviews on the website Yelp, I decided to have Steve come over and fix my GE refrigerator because the water was not coming out of the dispenser. Not only did he fix it for me but showed me how to fix it again if a similiar problem occured. I then told him of a problem my Maytag washer was having (making a loud noise when spinning the laundry) and he fixed it too! You can trust Steve and he is affordable. Thanks for the great work Steve, we will call you again and are referring you to our friends. - The Moore Family

Tanu Talwar

This guy is so amazing. He came to our place to check what was wrong and give us a quote for which he wasn't going to charge and ended up repairing our dishwasher. He is very genuine and doesn't overcharge or try to rip you off. Very professional and clean. He gives you the true picture!

Zakiyyah Muhammad

I contacted Steve Slaton for a washer repair that I was dreading. I had an idea of what the issue was but not confident. He replied to my message within the hour, contacted me back again after checking on parts and offered to set me up with an appointment as soon as the part came in. After I expressed concern that my diagnosis could be wrong, he assured me that he would figure it out for me. Turns out he had a cancellation the same day and he offered to come by immediately. He confirmed that the part was not needed and the fix would be simpler than I thought. I am so grateful to have found an appliance repairman in the area that is attentive, fair, AND HONEST! The repair was much less than I assumed and he gained a customer for life! Contact him for your needs and you will NOT be disappointed!

Anna Woollis

Steve was on time, honest and very educational as I hovered over to see what he was doing to fix my fridge. He offered great pointers on other quick fix for potential problem areas and best of all he guarantees his work!

Doug Hayes

Seems strange to give high praise to an appliance repair company, but honest, friendly, informative service all at a great rate. We've used Steve Slaton several times over the years and will keep going back.

Jennifer Long

Looking for the best appliance repair company in Fulshear? They are amazing. Honest, knowledgeable, personable, and affordable. In the last 30 days they've repaired our oven and refrigerator on two separate visits. Highly recommend them.

Vicki Hankins

The customer service is great! All personally are very helpful. My dryer was delivered and installed quickly, efficiently, and right on time. I am very pleased with my purchase!

Liz Carter

Amazing service very friendly and well priced! Thank you for saving the day and fixing my washing machine!

Ana Martin

I contacted them for a second opinion on an appliance repair. They responded quickly and provided a very honest response, even if it meant not getting any business out of it. I'll definitely keep them on my contact list.

Leslie Love

Steve was quick to respond to my call, on time, efficient, pleasant and on top of all that...went above and beyond the job we discussed. I'm more than impressed with his customer service and will certainly be using him again.

Lynn Bradley

We’ve used Steve Slaton on several occasions are have been pleased every single time. On time. Professional repairs and more than fair pricing for quality work.

ronald kreitz

Called Steve in the morning on 10/25/2018, he said his service tech Raul would be at our house between 1-2 in the afternoon to fix our microwave. Raul was here at 1:05, opened up the microwave and found that one of the three switch's was bad. Raul changed out all three switch's, because if one is bad, the other two are not far behind. Raul was very nice, neat and clean with his work. I get at least three bid's when getting anything replaced or repaired. Well, you know who won....Steve Slaton. He will be my first and only call from now on.

Danielle Shrewsbury

This guy is amazing, our LG refrigerator was giving us an error message and without asking for all the details and model number and not a single dime, he let me know how to take care of the problem and told me everything I needed to know and was so kind! If I need further help, I will be calling him and for any future problems.

Barbara Martin

He arrived during the scheduled two hour window and was extremely knowledgeable. He efficiently and cleanly made the repair. I highly recommend him and his company.

Tony Song

Have been using Steve service for years for all my appliance repair. Excellent professional service. definitely recommend!

Jennifer Long

My experience was fantastic from scheduling with Becky to getting the repairs done with Steve. Highly recommend and will use again.

Dan Rumley

Called about our Samsung Frig having problems. They were able to come out the same day, had all the parts on the truck, did all the service bulletins and charged a fair price.... five stars....

Anthony Abrameit

4th or 5th time to use Steve for various repairs and there's a reason why we don't bother calling anyone else. Always gets to our need in a timely manner, great knowledge of how to actually fix something without just throwing parts at it and always reasonable on price. Stands out from the competition in so many ways. Thanks!

Mike Gutierrez

We thought for sure a new refrigerator was in our future. Steve came out and took care of the issue and saved us a ton of money in the process. We will use Steve for any appliance repairs.

Jimmy Winters

Really good advice moving forward and very professional

Ashley

Steve is very nice and listens to your concerns. His team is punctual and communicative.

Chris Banker

Steve was great. Worked quick and helped me with my dryer... Even though there ended up being nothing wrong with it. He's honest and too the point.

Yanira Ruiz

Best Service! I call no one else. He is responsive and professional. I would trust Steve with a key to my home . He is just that good. Best repair and service provider ever!

Ivan Canga

David was prompt to help and very helpful explaining details

Angela Wynn

Came out to my business to look at our dryer! Fast Service and the tech was very professional and honest. That is hard to find in this industry!! Would definitely use again and recommend to others!! Thank You

Mike M

I have to admit that I was blown away by the speed, professionalism, price, everything. My entire concept of home repair services has been changed since using them. I highly recommend this company and their services.

lane archibald

Steve Slanton Appliance Repair did a great job for us!

Bradley Marshall

They came on New Year's day and had all parts in stock to fix my fridge on the first visit. Works great now. Saved us from buying a new one.

Nadia Simmons

You can always trust him! Been using him for years. He never tries to sell you his services he is always honest and upfront about what your issues are and what your best options are.

Andrew Arvanetakis

This person is honest and knows his work. I would give him 6 stars if I could. If I ever need any service work again, I will call Steve.

María Laura Mues

Excellent service! I wouldn't call any other appliance repair company.

Collin McKinney

Very friendly service, professional, and very communicative. Also gave great advice on how to keep the issues they repaired from happening again. 5 out of 5 would use their service again if needed

Omar Kefi

Great service. Quick and well done. David did an outstanding job. Quickly repaired my dryer. Very happy customer.

Kerry Jones

All around best in the business. His business card says Honest, Reliable and Trustworthy, and that is exactly who he is. I wouldn’t go anywhere else.

Jayanth Srivatsa

He was very helpful and a great guy. Repair was much less than what i had expected and a very reasonable. (Replaced a cook top valve)

Raul Camarena Aguilar

Fast and honest service. Also very affordable. He explained in detail what went wrong and also showed me how to avoid it from happening again. Highly recommend his services!

Ric4831sc

Great service from every member of the staff.

Gerald Parduhn

Thoughtful quick,. No gimmicks , as everyknows who has met him , very knowledgeable and thurough in his work. Fairly priced and on time . Can't ask for more .

Gagers75 Gray

I can't say enough about this company. Outstanding customer service. They communicate problems, late parts. They're honest and give you options.

Michael Semmler

Great guy. Hands on. Great option to save some money but still fix your appliance. Very honest guy.

Mary Ann Tibbetts

Levi was very nice. The dryer might need more work at a later time.

Nada Nuff

Will most definitely call on Steve for any of my appliances.

Gene Jones

I felt that Raul was very professional and knowledgeable with the service of our refrigerator. Very pleased with my service!!!!

Angelo Molinas

Amazing service and very knowledgeable. Highly recommend Steve. Steve knows his stuff and is bar far the best around....

Marshall Beeson

Had a great experience with Steve and his staff. I would recommend them to any of my friends

Tina Cool

Best experience ever! I agree other customers reviews, he is such a straight person, do not waste your time and money!

Scott H

Very fast, professional, and well priced!!! Great customer service and well prepared. Very rare today and a refreshing change!

Amy Watson

By far the best appliance repair man I've ever had out to my home. I will never use another.

TIMOTHY TIMMERMAN

A great resource for appliance repair. Very knowledgeable and sincere.

Cool On iPad

Excellent service!! I will use this company again for all my appliance repairs.

Luqman KHAN

Steve is awesome , He guided us about refrigerator . Thanks Steve

Patrick Wadlington

Did a great job and did not charge me an arm and a leg.

Ann Aubuchon

Best repair person in my experience. Honest and a true problem solver.

M Galloway

Stop wasting time and money with Sears. Call Steve!

Kelly Herbert

on time, reasonably priced, quality work.

Fany Rodriguez

Very honest, reliable and reasonable , excellent profesional.

Cathy Garcia

Very helpful. Will be calling for all future appliance needs.

Mehvish Mehtabdin

Wonderful, honest and reliable. Hold true to their word.

BRYAN THOMAS

Took my microwave oven to be repaired. Non repairable.

Jason Mouton

Great fast service and prices are reasonable.

Jorge L Garcia

Quick and Honest, thanks Steve!

Corcegadi

Excellent service!

nicole s

The best!

Cynthia Jordan

Honest and professional.

Tina Hatcher

Great customer service!

Justin Plotkin

He came, he saw, he fixed.

Oleg Kim

Sorry by mistake

Mike Spacek

So grateful for this company and their honesty. I called to get to schedule them to come fix our fridge and once I gave them the info they told me it was still covered under the manufacture warranty and to call them. They gave the number and I called and the company replaced everything for free. They could have came out and charged me just to make a dollar but they didn’t. I will definitely be calling them again in the future if we need help. Thanks for caring about people!

John Townsley

Great people! In the words of my dear friend Alex, "it's like your dad is there to help."

Ce'Mon Johnson

Great customer service. David came out and identified the issue that was causing our refrigerator to stop cooling. He ordered the part, fixed our refrigerator temporarily so our food wouldn't go bad until the part arrived and two days later he came back to repaired it. Will definitely be calling again if I need any help with appliances.

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