Reviews of S.K. Lavery Appliance. (Appliance Store) in Hartford (Connecticut).

S.K. Lavery Appliance

114 Reviews

59 Comments

Appliance store

2547 Berlin Turnpike, Newington, CT 06111, United States

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Description

Information of S.K. Lavery Appliance, Appliance store in Hartford (Connecticut)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of S.K. Lavery Appliance

Sunday

Closed

Monday

9 am–6 pm

Tuesday

9 am–6 pm

Wednesday

9 am–8 pm

Thursday

9 am–6 pm

Friday

9 am–6 pm

Saturday

10 am–5 pm

Popular times

Sunday

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Monday

9
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Tuesday

9
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Wednesday

9
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Thursday

9
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Friday

10
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Reviews of S.K. Lavery Appliance

Deborah O'Coin

Delivery and installation was very efficient and professional for the GE side-by-side refrigerator. I ordered the fridge and it was delivered within 5 days for a competitive price. The delivery staff were so skilled and tidied up after the installation. I would definitely buy from S.K Lavery again!

Kayla Briere

Customer service is incomparable!!!! I regret not purchasing my new stove from S.K. Lavery. There was a sale at a big chain store where I purchased it. There was confusion about what model was delivered (glass or porcelain) and what the difference in functionality was between the two. I was on the phone with a manager at the manufacturer (Frigidaire) for over an hour and it was a horrible experience. They did not have basic answers - even with the model number - and their tone was very condescending. S.K. Lavery used to be in West Hartford near my house so I decided to give them a shot. They answered every question I had in less than 5 minutes AND had the model in stock for $20 less. I will only buy appliances from them moving forward. THANK YOU WILL!

Gisele R

An overall excellent experience!! My mom's stackable washer /dryer stopped working... she's 93, still independent, but doesn't drive! So my husband and I went to find a replacement. Stopped at a local 'general retail' store and soon realized they were not really focused in on what we needed; the woman who helped us was friendly, but not particularly knowledgeable about their products. We knew this store could not provide the type of personalized service we wanted for my mom. Long story short, we next went to S K Lavery in Newington. Exceptional service!! Jeremy helped us; he quickly narrowed down the choices we had given the size / type restrictions. We completed the purchase, and he scheduled delivery... He was friendly, knowledgeable and professional. He made good use of our time which is appreciated. Delivery went off without a hitch!! Even though the delivery guys encountered an issue with the install and had to call the landlord which took some time for him to arrive. They were patient, professional and my mom was very pleased with them! They took the old unit away, installed the new one and we could not be happier with the overall fantastic service we received from SK Lavery and their staff. Special thanks to Jeremy!! We will always recommend you whenever we have a chance to do that!!

Lauren Zenzie

The team at SK Lavery in Newington is incredible! Love doing business with them. Their customer service never wavers, and is always 5 stars in my book. I've got high standards when it comes to customer service and they KNOW how to make their customers happy

Alayna O'Toole

I had a great experience with S.K. Lavery. I was working with Chad and he was very informative and helpful. I haven't a clue when it comes to fridges and with his vast knowledge on the appliances they sell, he assisted me with picking a lovely Bosch fridge. It came right on time and in great condition. I highly recommend them and refuse to go anywhere else for my appliances in the future! Thanks Chad!

jeremy Kostick

It was time to replace our fridge and we looked everywhere trying to figure out what we wanted. The staff at other places we looked seemed disinterested in answering all but a few questions with most everything on backorder. That's when we pulled into SK Lavery where we were warmly greeted by Chad. He was patient with our questions and clearly has a grasp of product knowledge We bought our french door fridge that day. It took some weeks to get the product in due to backorders but even this was communicated clearly. Delivery and installation were professionally done. A few months since then and we still love our fridge and will be returning to Chad at SK Lavery for our next appliance purchases.

Brian Bickford

I was looking for a 2017 model Speed Queen washer and dryer. I am not fond of government regulations saying what makes an appliance efficient, I will be the judge of that. That being said, I didn't want the 2018 model. I called their store and they did still have the 2017 model in stock. I was able to place my order over the phone with Kevin (who was very nice). Two days later I took delivery on my new washer and dryer. The deliverymen were right on time, efficient, careful and professional. I would absolutely do business with them again and encourage potential customers to give them a chance. If you have an experience like mine, you will be more than satisfied!

Stella Maris

I bought a washing machine for my grandma from S.K. Lavery and ended up getting a good discount on a floor model! The people are very friendly and helpful. My grandparents have been using their service for many years and have had no issues. They also do not charge for installation and disposal of old appliances. I will definitely do business here again!

Susan Gorski

I rarely write reviews but I had to say how pleased I am with the service I received from SK Laverly. From my salesperson Will to the 2 delivery & set up men, (sorry I didn't get their names). I couldn't have asked for or expected more professional service. And, they offered free delivery, free removal of my old oven and free set up the new one. No extra charges not even for the cord that the big box store wanted to charge an additional $30 for. Excellent, friendly, professional with a competitive lower price (all things considered), what more could anyone want? Great job!

Donna Patnode

I was very pleased with the salesman, Jeremy and SK Lavery in West Hartford. Jeremy was patient and knowledgeable about the products and he helped me choose the best appliances for my space. Jeremy also emailed a quote and was responsive to my emails. His prices beat 2 other appliance stores. Delivery was prompt and the delivery men and installers did a great job. I would not hesitate to shop at SK Lavery in West Hartford. Hopefully my appliances will operate for many years to come.

Eric Discher

Ordered an LG Window Air Conditioner from SK Lavery. Aside from the fact that the AC is incredible, the service at SK Lavery was excellent. Communication with the store was great. The unit was backordered, as it was everywhere, but they kept me in the loop for an ETA. When they delivered, even though it's just a window AC, they brought it to the room, and window where I was installing. Might seem trivial, but it's a heavy unit, and carrying it from my front steps to the install spot would've been rough. This is my 3rd purchase from SK Lavery, and would absolutely buy from them again.

Colleen M

Both times that I called, I received excellent customer service. Chad absolutely saved my life when he got me a dishwasher within a week after mine died over a month ago. I had ordered one elsewhere, but it was on backorder. I am so very grateful and will continue to do business with you in the future. The service was fantastic, as was installation. Thank you so very much!!

Luis Crespo

Will definitely shop here again! I was helped by Chad and he showed me all different options and explained to me different pricing options, etc . I was unsure what I wanted to be honest . I came in looking , and ended up leaving with a new refrigerator ! Chad was awesome ! THANK YOU !

Laurel Stearns

I purchased 4 appliances from the Glastonbury store. Eric was very helpful and knowledgeable about their products. He was able to match quotes that I had received from Home Depot. Install and hook up was much easier and cheaper than HD offered. Bryant and Des went over and above when they delivered my refrigerator. Win win!!

Kate Morrison

I appreciate the service received from S.K. Lavery from the store to my home. They were able to get my new refrigerator delivered the next day. The two men that took out the old refrigerator and brought the new one were polite, helpful, and put everything back that they may have moved or adjusted. As I understand, they service the appliances as well. It couldn't have been a better experience. If course, they have been in WeHa for over 90 year's. So they are doing something right.

Mark Randazzese

The people from S.K. Lavery know their products. Chad was especially helpful in us finding a new electric stove.The guys that delivered the stove were extremely polite and they were in and out of my in in fifteen minutes. I will buy here again

Brittany Schnurr

Our Frigidaire range broke unexpectedly a week before we were having 26 people at our house for a party so we needed a new stove/oven fast. We did some research and decided to go with a Samsung Induction top with dual oven. SK Lavery in West Hartford not only beat Home Depot's and Best Buy's price by $600 they were able to deliver it to our house in two days and take away our old range. The other retailers were estimating 2-4 weeks for delivery and charged extra for the power cord! Ryan helped us purchase our new range and set up delivery. It was fast, easy and we are so happy with it. We will definitely go back to SK Lavery for our future appliance needs!

Sandy Miller

At the suggestion of a relative (after a bad experience at a big box store), I went to S.K. Lavery for a new refrigerator. The sales rep, Will Cashman, was extremely helpful. I ended up getting a KitchenAid French Door unit and I love it. Mr. Cashman even offered to come to my home to measure the space where the fridge was going (because it was a bit of an awkward space in an older house), trying to help me get the larger of the two choices (yes, I was able to get it, making me even happier). The delivery and set-up guys were on time, courteous and answered all of my questions. They unpacked the refrigerator totally and took all of the packing materials away, too...not something the big box store guys did. Overall, I am completely satisfied with S.K. Lavery and would highly recommend them to anyone looking for appliances for their home. I also purchased a GE portable dishwasher at the same time less involved to deliver and install, but a smooth transaction none the less. A+++

Christine Griswold

The sales persons at S.K Lavery were very knowledgeable & efficient. The deliver & installation person was very professional and efficient! Although the prices may be a little higher than the big box stores, I would rather support the smaller companies and get the delivery time frame and service that I am looking for. As I slowly switch over my kitchen appliances, I will be sure to return to S.K. Lavery.

David Lyons

I found the sales staff courteous and helpful, printing out product info sheets as we browsed the appliances. My delivered eltrolux fridge was not making ice (prob my fault for looking at the water filter and not hitting reset) so Mike called around for service help and had the former Melzen's repairman there the next day and was very, very knowledgeable and professional and all is well. They stayed in touch with me as I with them, something not so easily done in big box stores. I now have 3 new appliances from the Glastonbury store and will gladly stay with them.

Candi David

Had to buy a new refrigerator so Mom and I went there as they were one of only a few places that had the exact fridge we needed. Ryan, the salesperson was great! Only had to wait 3 days for delivery. The delivery guys were great as well. There were a few cosmetic "dings and scratches" we noticed right after everything was set up so we called Ryan who knocked off some $$ for the inconvenience. We didn't want to have to go through having another one delivered. So far, so good with the fridge.

Ja Kr

We were very pleased with our experience here. Or salesperson knew his stuff, and was able to answer any questions that we had very quickly, either in person or via email. They were one of the few stores that carry the brand we were looking for, but don't be put off if you're looking for mainstream brands, they have an entire 2nd floor dedicated to more common brands, whereas a good portion of the main floor showroom you can see from the front of the store is higher and appliances. The pricing on their extended warranties is excellent compared to the competition, and they do have their own in-house service people. Parking can be limited if you come at a busy time of day (this is in West Hartford Center after all, and parking is always at a premium).

Chris Torna

SK Lavery hands down, is by far the EASIEST and most honest place to conduct business. I buy my stuff over the phone from Mike in Glastonbury, and always try to send business to the fine folks over in west Hartford. Delivery and haul away for no charge is still the BEST service one can offer. On top it all, they have the BEST prices. Buy with confidence, and trust SK Lavery with all your appliance and home furnishing needs. YOU WILL NOT BE SORRY!

Tom LaFollette

We dealt with Mike Ciparelli initially (now in the Glastonbury store) as a sales person, and he was terrific. Very rarely these days do you find sales people who are very knowledgeable and professional and have actually been to out-of-town training conferences to learn about the products they sell. We were surprised at the way that other retailers of the expensive appliance that we were interested in seemed disinterested in even giving us a few minutes of their time and did nothing to get us information. They shrugged their shoulders when asked questions and made no effort to really sell us. On top of that, SK Lavery provided free delivery and the product showed up when it was supposed to. We have only had the appliance for three days, but so far, so good!

John Yungk

Originally purchased a washer/dryer from L*wes for what would a difficult setup due to the location of the laundry room at the back of the kitchen. I actually brought pictures to show them the setup would require lifting the appliances over the counter, but was told no problem. The delivery guys showed up and said no way, but they did offer to leave the washer and dryer in the drive way... thanks L*wes! I then went to SK Lavery and was also told setup wouldn't be a problem, and guess what, it was no problem. Holding off on 1 star as I have yet to use them for service, but I did become a return customer having recently purchased a gas range from theme.

Bill Pelle

The Sub Zero refrigerator we ordered was delivered on time. The old one removed and the new one installed in a matter of a few hours. The delivery people took great pains to not hit any walls or scuff/ crack the tiles. The installation was performed expertly and the functions fully explained. Very satisfied with our entire experience sales - delivery - installation - follow-up.

Ryan Selig

Had our Speed Queen washer delivered yesterday. Our salesman, Ryan, was very knowledgable and helpful throughout the process. The delivery crew gave us a heads up on their way over and had been very careful when going through the house. Will be going there in the coming weeks to purchase my new grill.

Vinnie C

Purchased a new GE gas range. The range is just as Will described it. I love it. They gave me the best price. I got prices from other "big Store"places, not only did they beat them, they gave me extras! Delivery and set up was in the exact time frame we discussed. I could not be happier with my purchase from them. There is really no need to shop anywhere else. Give them a try. You have nothing to lose, and you will be pleasantly surprised.

Jasmin Beeney

After purchasing our washer and dryer, we were having issues with our washer and Kevin jumped right on it and helped us get it resolved. They provided amazing customer service, took away our old washer and dryer for free and delivery was seamless. I would definitely recommend them to a family member or friend and would shop here again!

Kathy Campbell

Eric was very helpful in the selection of the spare "garage ready" refrigerator for our garage. He followed up several times with the warehouse because it was backordered. He resolved a needed part with professionalism and courteous manor. I would not hesitate to purchase from Eric again.

Timothy Gilmore

I had a wonderful shopping experience here, and the manager (Dan) was extremely knowledgeable about all the products there. Dan helped me choose an Electrolux washer that was a perfect fit for us. We have had it for 6 months and we definitely made the right choice. The product range and service level here far exceeds that of the big box retailers; I highly recommend this place.

Andrew Selig

I had a great experience at S K Lavery in West Hartford Center. My fiancé and I just came in to purchase a new Weber grill and we're thrilled with the customer service we received. We even got to try some smoked pork that they cooked that morning! A great group of employees who were helpful and considerate.

Jeremy McArthur

All those 1 star people are most likely overreacting, this is America and everyone thinks they're entitled to everything. Anyways... My experience at S.K.Lavery was great. I didn't feel uncomfortable or pressured at all like you might find at a place like P.C Richards and Sons YUK. I was offered a great price for my washer and dryer (which is an Electrolux by the way and works great). I asked for some details and they printed out all the technical specs right there for me (measurements were important). I cant emphasize enough how they were not "salesman-ish" at all, just helpful knowledgeable and friendly.

Colleen Kruger

My Dad arrived for his visit the same day my new Frigidaire Gas Range arrived. I was pleased to inaugurate my beautiful new appliance and cook for my Dad! So far, I LOVE THIS RANGE!!! Thanks for your help Dan, and, btw - the fellas who delivered it were terrific. I hope they deliver my next purchase. They were very careful of walls and woodwork and most pleasant and helpful. They removed a 300 lb 1940 range that was beyond either repair or restoration with no complaint. Great Job. My only suggestion is to have all your delivery people take a few lessons from the ones who delivered my range (please look up their names and extend my compliments to their supervisor). My tenants happy with their new Frigidaire Fridge; and my Frigidaire A/C and dehumidifier are humming along very nicely. Whirlpool french door fridge, a Best Buy, in Consumer Reports, also going well after 18 mos. Haven't cooked since my husband's passing -- that;s a while without a working range. I'm looking forward to normal meals now! You've been so patient and helpful. Thanks. Prices beat Holloways, another local appliance department store in Simsbury. Dan Saunders, thank you for YOUR HELP. You did a terrific job understanding my needs and helping me find the range that would be just right for my home. You've helped me a lot these past 18 mod since my husband's passing. Your advice was spot on. I remain most appreciative.

James Normandin

Replaced a 17 year old GE Advantium microwave with new one from S K Lavery. Installers were the best ever to come to my home. Friendly, courteous, cleaned up after themselves - job well done!

Josh M

SK Lavery is an outstanding business. Great inventory and customer service. Purchased a stovetop, grill and oven from them and will absolutely continue to give them business when in need of a new appliance.

ELLEN JAGIELO

We loved the Glastonbury store. Dealt with Eric Sharp - not pushy,very helpful and we liked the dedicated appliance store, rather than the "big box" store shopping. When you focus on one thing you do it well! Very attentive one to one assistance. thanks Eric!

Kevin McClain

I recently purchased my rage top from SK Lavery at the West Hartford location. Ryan was very helpful and knowledgeable when it came to finding exactly what I needed. The customer service at this location exceeded my expectations and will definitely be shopping here again.

Jennifer Hartley

I have purchased several appliances from SK Lavery and been very satisfied. The service has been great, and the delivery team is always courteous and professional. I will be using them again!

Craig Strull

SK Lavery is a great place to go for appliance shopping. Their knowledge and expertise is much better than a big box store, and their pricing is actually the same if not better. I would highly recommend them to anyone looking for appliances.

David Lee

Great knowledgeable staff I was greated by a friendly sales man by the name of Will as soon as I walked in and he helped me decide on the style of appliances that best fit my needs will deff be going back when I decide to finish upgrading the rest of my kitchen

Debra Royce

Was looking for the best place to find my new fridge at, got referred by a friend to visit S.K. Lavery and see if they could help out. Sure enough I found the exact type of fridge I was searching for for a great price at that! Thank you again for the exceptional help! Highly recommended

Jaime Perez

Great customer service. Kevin was very helpful. We went in just to get an idea as to what type of range would best fit our needs, and walked out with a purchase of a great GE range and hood vent.

Kelley Shea

SK Lavery is the only place I'll go for appliances! My salesman, Will, was friendly and very knowledgable about the products. The delivery crew is super terrific and professional. Wouldn't go anywhere else!

Elizabeth Selig

I just went in to purchase a new vacuum and was thoroughly impressed with the level of customer service and attentiveness. All of the staff members seemed knowledgeable about the products and were able to answer all of my questions from service to warranties. Highly recommend this location !

Lisa Kates

Just terrific from the start, with Kevin, who was very knowledgeable and easily answered my questions, to the finish, with the installer, who was very nice and knowledgeable as well. He also totally cleaned up! I will definitely go back!

cindy laflamme

Wonderful prices, that are comparable to the big box stores. Salesmen was helpful, and very knowledgeable. I would recommend Kevin to anyone going in the store.

Steven

Unlike big box stores I didn't have to find someone to help me. They found me 😊. Price was comparable to online deals with personal service. Support local stores. …

Chad Brewer

Had a great experience shopping there. Mr. Cashman was more than helpful showing me which smoker would suite my needs. Definitely will return as a repeat customer in the future!

Wanda Ortiz

I Didn't like that they try to make you buy something. Standing right by the customer. I like to look and if I have a question will ask someone.

Richard Cote SR

Very disappointed...went there yesturday to purchase a washer and dryer. Called an hour later with a question then again before they closed and no return call either time!!!!! Called PC Richards last night and purchased both over the phone!

Tricia Burke

This is my go to for appliances. Kevin from the West Hartford store is knowledgeable, patient and efficient. I bought 3 appliances from him and have never been disappointed.