Reviews of Gerrits Appliances. (Appliance Store) in Grand Rapids (Michigan).

Gerrits Appliances

252 Reviews

149 Comments

Appliance store

Appliance store

2410 28th St SW, Wyoming, MI 49519, United States

Description

Information of Gerrits Appliances, Appliance store in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Gerrits Appliances

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Reviews of Gerrits Appliances

Stephanie Lashuay

Humans make mistake. What stands great people apart from the wretched is what they do when they error. I bought a Fridge from Gerrits & when they moved old out and new in, one leaked a fluid that permanently stained 1/3 of my wood floors. Bart came out right away, and tried to get the stain out. When he could not he said he would make it right. And He did!!! Without Question, they took ownership & went above and beyond to make it right. They spoke with only kindness, integrity, & resolution. I still stand humbled by such quality service and feel sad that they took on such expense to do the right thing. I can promise them, that what they spent in making this right they earned in the best advertising a company can have. A great story that will be shared for the remainder of my life of their outstanding Above and Beyond Integrity. Not only did I get top of the line service, and a wonderful new refrigerator, I got to witness the most extraordinary human behavior that I have Never seen before..accepting ownership (of such a large error) without anger, blame shift or contempt but only in kindness, follow through and understanding. Thank you Gerrits for the appliance and the schooling in Life. There are still Great people out in this world, that run even better companies.

Matt Sietsema

We had Jason out to our house today and he was here a year or two ago to work on our refrigerator. He fixed a circuitboard/part that was bad on our ice maker and now he has installed a new drain in our fridge. Jason is great to work with and very informative. We're really happy with his work thanks again!

Alex M.H. (Alex M.)

Husband suspected he knew what was wrong with our LG dryer. He was close, but not correct. Your staff suggested a different and CORRECT part. You even went above and beyond to ensure we could have the part ASAP. Will definitely recommend you! Thank you for your understanding & compassion!

Mj Espino

Ben Gerrits was the one who assisted us in getting all the appliances for our homes in Holland.He is very nice and accomodating.Very prompt in answering all my questions and patiently responding to all my emails as well.Hoping to work with him again in the future.

Kevin Daley

I needed a repair/replacement part (thermal fuse) for my gas dryer. Instead of ordering from Amazon and waiting several more days, I decided to support a local "brick & mortar." Friendly, helpful, and a local staple. Thank you.

Karen Renkema

We had our first experience with Gerrits Appliance in March when our washing machine needed to be replaced. We had such a good experience there and with Ben, the salesman, it was the only place we went when our fridge died in May. Again, Ben was helpful in listening to what we were looking for and directed us accordingly. Due to appliances being backordered, which Ben fully explained, the fridge we ordered in May was delivered just yesterday. We couldn't be happier, it is exactly what we wanted! We have also been impressed with the delivery guys. Yesterday, Jason and Isaac were here installing and unpacking the fridge. They were polite, kind, and aware of keeping things picked up and clean. The guys in March were also impressive. We will definitely be back to Gerrits for our next appliance purchase.

karol schaner

You can't beat the service! Our fridge died. We purchased a new one but delivery was two weeks out! After explaining, the salesman contacted delivery department manager and they were able to deliver next day! The salesman didn't have to make the effort to call. He went above and beyond! We would recommend Gerrits to friends and family!

Karen Harkes

Excellent selection of appliances. Attentive staff. Very helpful and informative. That's why we buy all our appliances here. And should you need service, they're fantastic!

Abby Lucas

We purchased all new kitchen appliances for a home remodel project and we LOVE them. Shortly after installing the new kitchen appliances our washing machine broke, Gerrit's had one available that we picked-up within a few days. When our new dryer was in-stock our salesman personally delivered it to our front door! We are so impressed by Gerrit's personal, friendly and knowledgeable team and would highly recommend them to our friends and family!

Carlos Kulas-Dominguez

Gerrit's Appliance was recommended by a friend and we are very happy we chose to visit. Ben Geers was wonderful to work with and a CHAMP! We are the type of shoppers that expect a high quality level of service above anything else. After four visits, many questions, and shopping around there was no competition on what Gerrit's could offer!!! Ben delivered an attentive, low pressure, and transparent experience from beginning to end. Our delivery team was AWESOME!!! Levi & Christian showed up and went the extra mile. They pointed out flaws, gave a demo and even let us thoroughly clean the laundry room floor before install. All we can say is we felt valued, heard and respected and would HANDS DOWN refer anyone to Gerrit's and to Ben specifically :) This is why we continue to shop local!

Derrick Nyman

Outstanding company to work with. We go through them frequently for appliances in our apartment complex and I am always pleased with the quality and timeliness of the work they do (even when additional work is added at the last minute, thanks again Bruce Meekhof!). Their level customer service along speaks volumes about the level of quality they aim to achieve all around. I would highly recommend for any appliance needs! Update: We also deal with a rep named Dean and he is awesome as well to work with. No matter the person you deal with here, they all seem to be pretty dang good at what they do. As always, thanks for all your help Gerrits team!

Ron Colvin

Once again, Gerrits Appliance, Ben, and the installation team, have shown us a example of what a great appliance company should do for it’s customers. We just replaced all our appliances and the experience from sales to installation was smooth and very professional. We have been loyal customers for several years and will continue to go to Gerrits for our appliance needs. Thanks, Gerrits, keep up the good work. R and L Colvin

Lou Ann Cook

I would like to share the wonderful experience I had shopping at Gerrits. Ben Geers did a fantastic job of showing us the appliances we were interested in and answering all of our questions. He was very courteous and professional. My appliances arrived sooner than anticipated, what a wonderful surprise. There delivery and installation were very efficient and professional. I highly recommend Gerrits Applience!

Lynn Buchanan

We have purchased appliances from Gerrit's for at least 30 years and have never had a bad experience. The sales staff (this time we worked with Ben) is extremely knowledgeable and the installers are professional and really know what they're doing. And, while we have had very few service issues over the years, we appreciate knowing that should we have a problem Gerrit's services what it sells. Gerrit's is a great, local, family run business and we highly recommend them!

Helen Andres

Matt and Jason delivered my wash machine on Friday! They were excellent! They came early because of a cancellation and I needed to be at the airport to pick up our son on leave from the Navy! They were very professional and friendly! This was not our first purchase from Gerrits! From the sales to the excellent setup by Matt and Jason, we will be back when we need an appliance! Highly recommend! Thanks again! Sue

Amanda Sebright

Gerrit's Appliance has been wonderful to work with!! Ben has been a great contact from the beginning, helping us pick out all of our appliance for our kitchen remodel. The process was smooth and easy. His communication has been great and the quality of the product is amazing!

S F

Buying appliances right now with the post COVID-19 supply chain issues is difficult but Ben made it manageable! His constant communication and help was much appreciated! The installation team was also outstanding. We will definitely work with in the future.

Sarah Stuitje

The service when purchasing was great and easy. I had an idea of what I wanted, I told Brad and he suggested a few things. He was very knowledgeable and friendly. For sure will be back for my next appliance. Bonus that they do all their own delivery and instal, compared to big box retailers that use third party.

Aijen Webster

Great buying experience. Friendly, knowledgeable information and patience with my review of all the choices. I was dealing with a tight schedule, and he helped us with that; delivery and installation went smoothly. I'm so glad I bought our refrigerator from Gerrit's! -Jane E. , Grandville MI

Kim Postma

We were very happy with our experience at Gerrit's, after going to Lowes and Home Depot and getting no help we decided to check out some little local appliance stores, the gentleman that helped us was very knowledgeable on all of their products and very helpful. We will definitely go back if and when we need something else! We were very happy to support a small local business!

Scott Albers

We’ve bought all of our appliances from Gerrits and they have been great to work with. We’ve had issue because things didn’t work quite right and they took care of it right away. We always work with Brad and he’s been great to deal with very knowledgeable and makes sure we get what we need. Thanks Guys!

Brooke DeBoer

Had a WONDERFUL customer service experience today with them. After visiting several big box stores and having a very hard time getting a washer right now due to COVID shortages, they helped us find a new LG washer and dryer that we LOVE and will deliver it to us in about a week. So happy we went with them— we will be back for more appliances in the future!

Patty Hansma

If your shopping for appliances nothing beats the personal and knowledgeable service of one that specializes in just appliances vs the big named hardware stores. Gerrit’s has so much more to offer! Their variety , quality, and knowledgeable sales people can’t be beat! Ben Geers knows appliances and guided me through the comparison process without the pressure of an up sale! I will definitely be going back to Gerrit’s for future appliances needs!

Cheryl Brown

First time buyer from Gerrit' s and would highly recommend. The salesman was friendly and very helpful. The delivery guys were GREAT! Everything went without a hitch and I am very pleased with my appliances and experience with a family owned business. Thank you

Susan Warsen

After spending time at many different big box locations desperately looking for a replacement refrigerator, Gerritt's came through. Our sales rep, Ben, went above and beyond, found the refrigerator we needed, and made sure it was ready the next day. He also helped us settle on a washer and dryer purchase, arranged for drop off of old appliances, and in general turned a highly stressful situation into something manageable. Great store and great service. Thanks again, Ben!

Nick Beukema

I had a great experience with Gerrit's, they set me up with an entire new kitchen set and laundry set, and they were conscious of my budget, helping me determine the best products that fit what we were looking for. 7/29/19 Edit: We have since purchased a Weber Grill from Gerrit's, and Ben helped us get the perfect model for our house. They even helped us to install the natural gas connection. We'll be coming here for any of our appliance needs.

Josh Scholten

My wife and I had a great experience here. We went in thinking we knew what we wanted in a washing machine. The sales staff were extremely knowledgeable and gave us a real good education regarding washing machines. We really appreciated their knowledge and helpfulness. We went to another 'high end' appliance store and not only did we not receive an education, the salesman kept talking to us about home entertainment systems since the were 'on sale'.Thanks Gerrit's!

Carl Johnson

Although I didn’t purchase our Bosch dishwasher from Gerrit’s, I brought it into them for a repair of a leak that was causing an error code while cycling. Admittedly the leak was intermittent, but Gerrit’s believed they discovered the source of the leak and tighten several screws. Since there wasn’t any replacement parts required, they charged me for the labor. I was relieved that I wasn’t very costly. My delight was short lived when I reinstalled the dishwasher at home and received the same error code on the first cycle. At this point I decided to contact the place that I purchased it (big box store) and after negotiating with them, they agreed to schedule a service call and cover the expense. I subsequently contacted Gerrit’s and requested a refund since they were not successful in repairing the leak. Bruce was willing to provide the refund after I explained my circumstances. I have purchased appliances from Gerrit’s in the past and they will certainly be my first stop when I am looking to purchase again. Bruce was committed to my customer satisfaction, and that is important to me when making major purchases.

Karen Huizinga

We have been over the top happy and pleased, not only with our multiple new appliances, but also the fabulous staff....from sales staff, Marco to delivery crew including Ty up to the management staff who came to our home at 5pm on a Friday to make sure our new fridge was placed just so in a tight space. Everyone was professional, kind and knowledgable! We will not hesitate to make our next appliance purchases from Gerrits!

Ginny Tatarchuk

We stopped in at Gerrit's Appliance today in search of refrigerator, stove, dishwasher and microwave. We had to travel 45 minutes to go here. Upon arrival a salesman came up to us and asked what we were looking for. We told him that we were looking for a fridge with French doors and freezer on the bottom. A double oven stove, dishwasher with stainless steel interior and a microwave that matches. He proceeded to say the most fridges don't last more than 5-6 years and we couldn't get one till next spring and it was a bad time to buy appliances. Never even touched base on any other appliances. Told us to wait a year. We were shocked how he acted and figured he had more important things to do than help us. We didn't get his name because he never introduced himself to us....so we called the store and described him and the person that answered didn't hesitate telling us his name was Cam. I've been in sales for 30 years....the way he treated us was pathetic....we came to your store because I knew a person that worked for your company for 25 plus years as a technician. Cam you screwed up....maybe you should find different job....certainly not in sales. We won't be back...had cash to pay for it all....very disappointed!

George Seay

Just ordered a refrigerator and range from Gerrit's. After speaking with two people who worked in the appliance department at Home Depot it was refreshing to speak with some at Gerrit's who knew appliances. Far more confident about what I'm purchasing and what the trade offs were at various price points. I would happily refer someone else to Gerrit's.

Brian Koetje

Have worked with Gerrit’s multiple times for purchase and repair. First class service and an excellent local business. Just worked with Ben on purchasing a refrigerator over the phone. He took as much time as I needed and found the perfect refrigerator for the tough space we had to fit it in.

Ray Bonvini

Ben at Gerrit's is extremely client focused and a true professional. He goes out of his way to assure your client experience meets if not exceeds your expectations. I would highly recommend purchasing your appliances at Gerrit's - ask for Ben!

Phil Nienhuis

We purchased a Bosch dishwasher this morning. Mr. Ensing was very knowledgable. No pressure. The price was far lower than what you could find at a big box store. We know from experience that Gerrit's services the appliances they sell, even when the manufacturer refuses to do so. The appliance will be delivered in two days. We are loyal!

Chris Nyenhuis

Ben and Tyler were excellent delivering and intalling my washer and dryer. Very efficient and friendly!! In and out approx 45 min or less w all my questions answered. I love good service! Therefore, Gerrit's should have a lifelong customer...

Laura VandenBerg

So happy with our washer and dryer from Gerrit’s, but more impressed with the service. My dryer broke for good and the washer was on it’s way out, so I was desperate to get the appliances right away (you know how fast laundry piles up when you have kids). Cameron was so helpful— They had no openings for delivery the next few days, but when I asked, he made arrangements to have them delivered the very next morning!

Melissa Dykema

When having trouble figuring out what was wrong with our dryer we stopped in to the service center at Garrett's appliance. The friendly staff member was very helpful in giving us ideas of what might be wrong and what part we should try to replace. Make this your first stop when fixing an appliance! Gerrit's will help you out!

Monica Taylor

We just bought an entire kitchen package, and washer and dryer from Gerrit's. We are so happy with the whole process. Marco helped us out and he was awesome! Delivery was great too, our techs were very helpful. Go see Marco for all of your appliances!!

Mark Perkin

Thanks to the owners, after all the years this is still a nice place to shop for appliances. Most customers like me need help selecting the right appliance for my home. Some can shop at the "big box" stores and find what might be close to what they think they need. However, Gerrit's will make sure it's a perfect fit and stand behind it. Don't change what you're doing guys.

zach hopp

I was unhappy with a Maytag dishwasher I purchased 5 years ago from a big box store. I constantly was re washing dishes so for the last two years I have hand washed only. I read online reviews of my Maytag and determined I bought a bad dishwasher. For Christmas I decided to buy a new one and I called Gerrits to see if they had the model of whirlpool I had researched and decided to buy. The saleswoman on the phone kindly asked why I was looking to replace my dishwasher. I explained to her my troubles. She suggested I try cleaning it with dishwasher magic and make some changes to the detergent and dry aid i was using. I followed her advice as well as broke my habit of rinsing my dishes before loading and also adjusted my water heater temperature. My dishwasher has never worked so well!!!! No more re hand washing!!!! Everything comes out clean and dry. No film!! Gerrits could have easily secured a sale on a dishwasher but instead gave me advise to try first. They saved me money and in return gained a customer. THANKS!

Greg Heath

Within the last couple of days I reached out via your website, participated in the live chat, got a phone call (prompt) as requested and additionally received four different quotes that provided the information I needed...all from Ben Geers. Additionally, after I received the information via email, Ben followed up with a call and provided answers and explanations to my questions. All of this done in a very positive, upbeat, and with an attitude of service. This is one reason why we will be going with Gerrits and using Ben Geers when it's time to make our final decisions on the major appliances. Even though pricing may appear be better at some of the big box alternatives, when it comes to installation and what appears to be an authentic concern, Gerrits will be our choice. We will look forward to visiting your showroom once the craziness settles down.

SewingMachineGuy

Stopped at the parts counter for a dishwasher gasket. Dude first tried to save me some money by suggesting a smaller part. Cool. I bought the door gasket and the soap dispenser switch gasket. Dude gave me a basic how-to, and I was on my way. Parts are installed, and there's no leaks. Friendly and helpful was my experience. It's why I'll go back to Gerritts when I buy a new dishwasher.

Paul Peppin

Ben Geers was very knowledgeable about all of the brands of kitchen appliances we were considering. He took the time to ensure he understood our needs and budget and knew which specific models would best meet them. Ben was also very responsive and helpful in all of the phone and email communications we had with him.

Scott Schafer

We purchased a Sub Zero fridge from Ben G. at Gerrit's, the sales process was smooth and the delivery & set-up went as planned. Nice job Ben and the installation team! Scott S

brian stoffer

Gerrits is the best. Put money down on fan for over the range for my mom. She picked something else. They refunded my depos2ite 4 months later, ni problems. Awesome service. Highly recommend them.

Marty Lier

I recently purchased two new refrigerators with these folks. Ben and Kurt went above and beyond to help me. We have a lakehouse about an hour North of GR. None of the other GR stores were willing to deliver to us. So glad I found these folks. It was a little tricky getting the fridge downstairs but it went well. They did a great job! They treated us like family.

Matt Ozinga

I used to be a big box store shopper. I assumed they could always price it better, and service and/or warranty issues were up to the manufacturer anyways. That has not been my experience with Gerrits. Not only was Gerrits able to blow the box store price out of the water, they stand by all of their products with phenomenal service. Appliances aren't built like they used to from what I hear, but at least now I have some confidence when buying at Gerrits that I won't get stuck with a lemon. They've helped me out of a couple of jams by working on my behalf with the manufacturer to get it right. I don't even bother shopping around anymore. Special thanks to Brad Ensing, awesome sales guy (that should go in his title). I always go to Gerrits.

David Thomas

My wife and I went in to pick out all our appliances for our new home. Bruce helped us through the whole process. He was extremely knowledgeable, professional, and truly listened to what we were looking for in products. We could not have asked for better costumer service.

Jane Anderson

Excellent service in every way. No pressure at all. Every person was friendly and helpful. We were able to browse and choose a few refrigerators to compare and ask questions. Cameron was knowledgeable and was able to help us decide on an affordable model. We will definitely be repeat customers.

Bob McKenzie

Great place to shop for household appliances, very knowledgeable staff. Bradley Benjamin was our awesome sales person. Thanks for everything Bradley!!

Kathy Hinkley

Would love to give a shoot out to Ben very Helpful kind & so understanding. With these trying times. He helped me order our Refrigerator on line. Wow know that was new.. He was very Patience & even though I had no idea as to What I was doing he made it easy.. Got It ordred delivered it did come with a big Scratch, we noticed after they left. Called Ben They delivered another one with no Problem's dropped it off in our garage & took our old one.. Because if Convid 19 we all need To be stay safe.. Hat's off to you Ben for all You did for us. We would recommend to anyone... By the way we love our new refrigerater. I need to add he called to see if we had questions & everything was working Well. You will be the go to guy for us. Stay Well & Safe! Best to you for the experience.. Bruce & Kathy Hinkley May 2020.

Tim

Went in to check on some parts for a washing machine. The lady said she can order any parts I want but proceeded to explain why they wouldn't do it and it would likely not last long due to the type of machine it is. I truly appreciate that she was not just interested in selling parts but doing what's right by a customer.

tom s

Gerrit's can't understand either, bad reviews. Always have had good experience with them. Great at helping me fix my 30 plus year old May tag washer and dryer. Bought a microwave, took it home unwrapped it, damaged, I called them, they found another one at dealer out of town, they got it an delivered it to me. FYI I'm easy going I normally get messed over.

Sharon Soltesz

Thank you Gerrit's for your help with choosing appliances! The showroom is gorgeous and the selection is terrific. Brad was friendly and super knowledgeable. I highly recommend that you support this local business when you shop for appliances.

Anica Zadrzynski

WOW. Gerrit’s is outstanding! Brad was very helpful and personable. I love supporting local and this was the easiest decision! Shop here- you won’t regret it.

James Albers

Gerrit's hit it out of the park again... truly a first class operation. Brad continues to take care of us beyond our expectation. Candidly, it's the only place we'll buy appliances and have them serviced.

Party On Printing Llc.

Nancy Schalk and I ( Al ). We have no complaints all the way from Dean our sales guy to the delivery and install guys. Fantastic job from start to finish. A sales guy that didn't try to over sell us right down to install. Great people and will definitely recommend them.

Jericho Andrew

I went to Gerrit's for a microwave plate, That had recently cracked. The guy at the counter said they had some used ones in the warehouse I could take a look at. We found one that ended up working great. Being a used plate. The gentleman gave it to me for free. A replacement plate was valued at 60$. I will make them my first stop for appliances in the future.

Pam Tatro

We met with Brad Ensing to select appliances for our new condo in Holland and he was the best! We were so impressed with their selection and look forward to working with them again in the future!

Sondra Brown

Beautiful appliances, Mary Thompson was amazingly helpful. I will be back!

Vicki Hafler

What is great place to shop at. Not only was the sale's guy great, the service team was great as well. Had problems with my new stove from the get go and yes they stand behind what they sell, would highly send my friends and family to shop there. Nice store layout as well

Erick Grimmer

The salesman I worked with was very patient helping me decide on which washing machine to purchase. The washer was delivered on time and without hassle. I plan on going to Gerrit's from now on for all appliance purchases.

Annie Link

Thanks to the awesome staff at Gerrit's! They never disappoint with their great customer service! They go the extra mile- literally sometimes!

Clay Lubbers

Wonderful, knowledgeable customer service. We have gotten several appliances here over the years and they never fail to do a great job. The people that work there are knowledgeable and helpful without being pushy.

Jennifer S

I purchased a Speed Queen washing machine from Gerritt's. I'm VERY happy with the brand after a disappointing three years with a HE Maytag. I was happy with Gerritt's service as well.

Kelsey Rondeau

We went for the Labor Day Weekend tent sale but by the time we arrived, there was little left. The salesperson inside seemed annoyed with us and the young children who accompanied us and when comparing quotes, their prices were higher than Home Depot, Lowe’s, and Best Buy.

tania cook

We LOVE Gerrits! We recently purchased 3 appliances from there and we will not shop anywhere else!

Brad Forbes

Marco was very helpful. He answered all of our questions plus they had the washer we wanted in stock! Highly recommended.

Carly Visser

I am very pleased with our Bosch appliances and customer service. Brad on the sales team is especially helpful and very knowledgeable.

Beth Sneller

Got a great deal on a new fridge! Ben and Tyler were professional and courteous when they came out to deliver it. They even cleaned off all the fingerprints for me before they left!

Jake Thompson

Needed to order a part for my oven Quick to help, and quick to order the part I needed. Priced fairly from my experience so no need for me to go anywhere else for this type of help.

Jarod VandenHeuvel

Didn't have a great first experience but then Brad took control of the situation and not only gave me options and solutions but did it all in a very short amount of time. He called me after hours and provided me with a host of options. Great experience. Thank you Brad.

Greg Heath

Thanks to Ben at Gerrit's Appliances as he actively listened to our needs and provided a recommendation! Great work Ben...we appreciate your efforts.

Gerardo Jilote

Love this place and the repair parts service they provide helps you maintain equipment. I've fixed my stove 3 times thanks to Gerrits parts warehouse.

Wesley Willyard

No pressure sales. I like that I can go into the store and look and have a chance to just look. Buying an appliance is a huge expense. Having a chance to look and make an informed decision is very important.

Joan Wilson

Great customer service was shocked at how quickly Garretts could meet my immediate needs for a refrigerator when the big box companies could not help me for weeks. Went above and beyond my expectations.

Bo Williamson

We always have great interactions with the staff at Gerrits Appliance. They are well knowledgeable and have great pricing.

jud bronkema

Very knowledgable. Alot better experience than the big box stores. They actually know about what theyre selling got a great deal on discontinued Electrolux washer and dryer

Robyn Oakes-Bain

They are always so great to do business with and there service team is outstanding!

Joel Bosma

Bought a over the range micro, after installing it would not turn on, called at 10 Thursday morning and by 1:00 in the afternoon it was fixed. Excellent service, thank you !!!!

Matt Anderson

Install team was fantastic. Super knowledgeable and even took a few minutes to explain what he was doing to my 4 year old. I would recommend.

Scott Bruns

They have friendly and knowledgeable salespeople, and competitive prices. Why shop anywhere else?

Luke Dykstra

Great family owned appliance store. Very flexible with deliveries. Definitely recommend checking them out for any appliance needs or repairs.

patrick dalton

We worked with Ben Geers and his team. They did an excellent job with a full kitchen remodel and delivered first class service!

Tricia Eager

Awesome service in the parts and repair. Employees are very helpful.

Jeff Wilson

The service and parts staff were very helpful when I was repairing my washer. Told them the problems and they told me what to look for and how to get to certain parts of washer. Washer is up and running. Thanks Guys

Mary H.

I have a LG Dish Washer that the door cable broke and was never installed properly by another service company. The only place I would call is Gerrit's Appliance, set an appointment. John came on schedule & time . He fixed the door cable & properly installed the DW. Gerrit's Appliance is the BEST.

Ben Normington

Great people to shop from. They didn't feel like they were trying to up sell you stuff that I didn't need or want. Really appreciated their help

Dañ Coykendall

Service department is very good sale department fair prices on the high side want to charge for delivery and removal

Steve Brink

Always pleasant sales help and they know how to find the perfect appliance for your home.

Matt Roosien

Needed a belt for my dryer and was very please with the service and attitude I received. Susanne was very helpful and knowledgeable.

Jackie Komejan

Great service! Ben did amazing work! What a wonderful family business!

L Morgan

Great place to shop for the better quality brands with knowledgeable sales people, no pressure and it's always good to support a local business.

Tom Stradinger

Had them for service call did quick service time. Great company customer for around 40 years.

Kyle Mack

Great customer service and very knowledgeable about all their products. Brad was a big help.

Jeff Scripps

They attend quickly and suggest helpfully and they stand behind their products.

trisha noble

Brad is a great salesman and got me a fantastic deal!

Aashish Deshpande

Brad is the guy when you go there. Easy going, knowledgeable and friendly. Great deals

Roxanne Grant

Gerrits are so knowledgeable and service what they sell!

Steven Lightfoot

Good people warehouse and in the office helpful

Cohentha Wright

Friendly staff, great price for a new dishwasher.

Doug Vander Wilp

Great place and Dean did a fantastic job. Service is top notch.

Jim Van Dyke

Great sales staff, very knowledgeable about the products they sell.

Della Sawyer

Friendly people, very informative on item they offer

Jessy Smit

Beyond helpful, knew the exact part I needed and were specific with instructions and friendly to boot.

Dawn Gillette

Very polite employees and a variety of appliances to choose from

Amit Nair

Brad is a great person with work with.

Kevin J Vanderhyde

Always a good experience and very helpful!

Les White

Friendly, knowledgeable sales staff, good prices.

Suzanne Smalley

Always great to deal with, love the clearance room

Ben Brinks

Great appliances...great service.

Ms J DivaOfDesign

And someday I'll be able to buy that freezer chest... #FingersCrossed

John Rozanc

Great service and prices friendly staff

Rose Seadorf

Thay r very helpful & thay have everything I needed

Sandy Schultz

Extremely helpful support from Ben

Jill Lehman

Very helpful and great selection.

Roe Shelley

Good experience. No high pressure sales staff.

William Deetz

Great folks with a lot of wonderful help.

Jamie Ross

Very good friendly people to work with

Brian Klein

Fast friendly people great service

Michael wier

Had what we needed. Good deals.

Steve Belstra

Nice store be prepared to spend more

Joe

Great customer service.

John Wiebenga

The best service and support around

Kenneth Kaminski

Very friendly and honest people

Karen Solmes

Best place to buy a appliance!

Rick Heyboer

Good sales people

Tom Standel

Staff was very helpful

James Briggs

Best service in town!

Erich Nelson

Good service.

Matt Cyrulnik

The best attention to service

Jerry Hall

Top notch service

Brent J. Peterson

Great people

Audi Deleon

Nice

GeneAnn Schaefer

Great people.

Mark Van Netten

Very helpful.

Jeanne McCandlish

Very helpful

Arlene Popma

Very helpful

Steve Reed

Have the parts

Rob Goss

I can not say enough good things about this company and our sales representative. They were extremely helpful when we went in and ordered our appliances. She took the time and went over all of the different brands and why they would be good in our brand new home or why they wouldn’t be what we wanted. She spent several hours with us and never once gave us the impression that we were taking up her time. She made sure that we got the builder discount and that they were delivered at the right time in the process of our home being built. We ultimately chose GE. After just one month our VERY expensive fridge stopped working as it should. We contacted her and she told us that GE is the only brand that they carry that we have to go through the manufacturer, not a big deal. The repair rep came to our home and was absolutely amazing. He knew exactly what the problem was and how to fix it. He ordered 3 new parts and had them delivered to our home. He had it repaired and everything seemed right. Not 2 weeks later and the same issue started again. The middle drawer and ice maker stopped working again. We contacted GE and they basically said there is nothing they are willing to do. After several hours on the phone with the absolutely worst customer service rep my wife was fed up. We contacted our rep at Gerrits and she was beyond helpful. All of a sudden we have GE emailing us saying that the fridge will be replaced with a brand new unit. I’m not sure what she did but I am beyond appreciative for it. There is no other appliance store we will go to.

Jordan Bakker

Bought my dishwasher there a few years ago and recently had issues with it. Their service department was great at helping me troubleshoot the issue and getting me the part I needed at a great price. Highly recommend for buying appliances and service!! Thanks again!!

Orestes Soto

Good deal

Chencho Rojas

Well

Ryan Hooyer

Joel Mulder

Tyler Hooyer

Ashley Wells

Mark Mulder

Jennifer Miller

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