Reviews of Vacuums Etc.- Sales & Service, Cleaning Products, Lamp & Sewing Machine Repair. (Appliance Store) in Columbia (South Carolina).
Vacuums Etc.- Sales & Service, Cleaning Products, Lamp & Sewing Machine Repair
3310 Forest Dr, Columbia, SC 29204, United States
Description
Information of Vacuums Etc.- Sales & Service, Cleaning Products, Lamp & Sewing Machine Repair, Appliance store in Columbia (South Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Vacuums Etc.- Sales & Service, Cleaning Products, Lamp & Sewing Machine Repair
Sunday
Closed
Monday
10 am–6 pm
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–3 pm
Reviews of Vacuums Etc.- Sales & Service, Cleaning Products, Lamp & Sewing Machine Repair
Linda
After my lamp started smoking, I took it to Vacuums Etc. on Garners Ferry -- they had it repaired and ready to pick up within 1 day! Great service, reasonable price, and nice people.
Mary Aguirre
Since we moved to Columbia, we have brought both of our vacuums here to be serviced. They are fantastic in this store for that and I have no complaints.
Even better, today I had an emergency with a serger. They also repair sewing machines. Christopher gave me the costs of the worst case scenarios because listening to the machine, he was worried that he might need to order a new motor. I needed the machine ASAP to finish sewing some costumes for a show. He got on it immediately AND found that the machine just needed some TLC. Best case scenario! And in one day.
The service is always great. We appreciate this store.
Carol Barber
My husband and I had a great experience in this store. Everyone was very curtious and so willing to help us. We brought 2 very old vacuums in to get repaired but decided to buy a new Sebo after talking with the owner. They were more than willing to fix our two vintage models but after much discussion we realized repairing was not our best option. Thanks for sharing your knowledge and taking the time to listen to our needs. Love my new Sebo canister vacuum. Works great on our hardwood floors and our carpet.!
ZenDen LLC
Could not have asked for a better experience! We own a mobile dog grooming business... And our dryer, which is a crucial part of our workday... Stopped working due to an issue with the cord. I called to see if they could repair it, and not only did they fix it the same day... They fixed it while we waited, which allowed us to get back to work! It was affordable, efficient, and everyone was incredibly helpful and pleasant. We would recommend them to anyone.☺
Pamala Garrish
I own a shark vacuum. I called Vacuum etc and spoke with Scottie. He assured me that he would be able to fix my vacuum and they carried many parts for repair . He also stated that he might be able to repair as I waited. He was very professional, knowledgeable, respectful and genuinely cared about my need of getting my vacuum fixed immediately. You would definitely refer anyone to them as they are the best around.
Jennifer Landis
I was in need of repair and tune up of my Hoover Linx, and found this store through Hoover's maintenance website. The owner was able to tune up my vacuum within a few hours and got it working back to perfect condition. He went above and beyond to ensure I was satisfied and so obviously cares about his customers. I would recommend ANYONE to go to this store - the price was very reasonable and the work was perfect. Certainly found a lifelong customer in me!
K Clark
I had an fantastic experience with the people at Vacuums Etc. I have a Dyson that just suddenly stopped working. After calling Dyson, they referred me to Vacuums Etc. to have my vacuum repaired. I brought in around 11am and they had the issue diagnosed within minutes of me being there. I had errands to run, so I left it with them. They had it repaired and called me to pick it back up within about 2 hours. The guys were very friendly and I will definitely bring my vacuum back the next time I experience any issues. I recommend them to anyone wanting personal, quality service when getting their vacuum repaired.
Erin Murphy
I’ve known Christopher for years and I’m not surprised he’s found yet another thing to excel at. The store is clean and all staff are very friendly. I spent the bulk of my time with Christopher asking about my home,family, and pets. He then made a recommendation and gave thorough instructions for using my new vacuum. In addition to providing exceptional customer service to me, he was also very kind to my little boy and made a point to include him in our conversation. This has lead to both of us really loving our new SEBO!
Marynell Wooten
My husband called Chris Nash to come check our malfunctioning whole house vacuum. He was here when he told us he would be, polite, knowledgeable and explained what the vac needed. He returned our
vac on time, repaired and reasonably priced. We would not hesitate to call them again if needed.
Lorraine Conrad
Ive been a long time customer and always received exceptional Service. Scottie the manager there helped me with my purchase of a new Sebo a while back which I absolutely love. I brought my old broken machine in and he had it repaired and ready within 24 hours. I recommend you check out a sebo at Vacuums etc if you are needing a new machine.
Carol Hand
Asked a question on Facebook to which they responded quickly and offered me a discount! Took the vacuum in to be serviced and was helped by a personable young man who told me they would call to let me know what what was wrong and get my approval before repairing. I received a call the very next day and by that afternoon my vacuum was fixed and waiting for me to pick up! I was very pleased and my Dyson vacuum is working great again! Thanks guys!
Carol Trakas
I took my vacuum in last week, because I had taken it apart and couldn't get it back together. As soon as I started to take the vacuum out of my car, Christopher Nash and his associate greeted me and carried my vacuum in for me, had it fixed in no time. What a great experience this was, such a nice and friendly staff, and very helpful. I highly recommend.
Trey Johnson
Really the only vacuum store around and there's definitely a reason why. These guys are great. They are extremely knowledgeable and know exactly what they are talking about when it comes to vacuums and small appliances. (They even repair lamps!) Their prices are the best and the staff here is helpful and friendly. I bought a vacuum from this store and have seen the very same vacuum other places and online for 200-300 dollars more than what I paid for it at Vacuums Etc. They are great and only sell products that they stand behind. Just a great store really.
Adrienne Byrd
I have been here sparingly over the last 4 years and had a great experience each time. They were able to fix my Kirby vacuum cleaner after I attempted to fix it myself with parts in a Ziploc bag they fixed it like new and it runs perfectly. If I need vaccum cleaner accessories and even a new vaccum I will definitely come here first!!! Love this place and the people who own and work here.
C G
A favorite lamp of mine got damaged in a move and it wouldn't turn on. The part that the bulb goes in and the switch were broken. It was fixed in less than 24 hours! I was so happy. Great customer service!
Pamela Chisman-Haynes
A first impression is a lasting. I was greeted as though I was the only individual in the shop. Also, Christopher took the time to take apart my lamp to tell me specifically what the problem was so that he could adequately give me a quote. Finally, I even received a common courtesy call to let me know that my lamp was ready for pick up. Great service!
Antonio Martinez
Update: 6/30/2017 at 11:55am The owner personally contacted me and rectify the situation. He made sure that I was fully satisfied with the outcome and I am. In every business there will be employees that needs a little more training than others but the ownership is excellent. I will continue to support this business.................................
I dropped my vacuum off two plus weeks ago. When I dropped it off they said they were going to call the next day, which was Friday, or Monday. I waited until Wednesday and never got a call from them. So I called. When I called, they had a hard time looking for my information. When they finally did find it, they said they still have to order the part. Fast forward a couple days, I called and they said they're waiting for the parts. Fast forward a couple weeks, still no update. They haven't called once to update me. Fast forward today 6/30/2017, I am now standing in front of their shop typing this at 9:43am and the store is still closed. They were supposed to open at 9am according to their time outside the store. And no sign saying they'll be back. Last week I bought a new vacuum because I had a feeling these guys couldn't be relied upon. More than two weeks later and waiting outside their store, they have proven me correct.
Marcus Monaghan
Scott really knows vacuum cleaners! Good honest servicing and repair. Wide range of new vacuums including commercial machines.
Tamara Parsons
I just took my dyson in for a repair. Jason found the part in the store room and Kaleb figured out how to replace it on my vacuum while I was waiting. Kaleb also installed my both filters for me and took the vacuum out to my car for me. Very professional and very polite. This is your go to vacuum place!!!!
Debbie Rowell
Trevor was very knowledgeable, courteous customer oriented and willing to work with you for the right model and pricing. He even picked up a vacuum from the other store and delivered it
Scott Butler
Christopher is a professional at what he does and is very knowledgeable but most of all he obviously enjoys what he does and is willing to help. I highly recommend Vacuums Etc and Christopher and I am thankful that business owners like him are still around. Most other businesses don't even care anymore but he obviously wants to help and is a smart and considerate business man. Thank you CHRISTOPHER!
Nuclear Explosion
Some 19 year old kid fixed my dyson in under 5 minutes and then told me there was no cost, he was happy to help and come back in the future if we have any issues in the future.
Customer service like this from a small business makes you feel great to be a part of the Columbia community.
Thank you!
Virginia Beale
Vaccum Etc. is the nicest ,cleanest smelling Vaccum store that I’ve been in. They are very helpful and and give detailed explanations of their Equipment . Grant ,Scottie, and Cristopher are friendly , professional , and give great customer service. Whether you need your Vacuum cleaners serviced or a new vacuum ,, I recommend Vaccum Etc.
Ruben Navarrete
Christopher and his employees have always serviced my vacuum really well. I use them anytime I need help! I would recommend Vaccuum Etc. to anyone in Columbia!
Janet White
I took our Electrolux vacuum to have the motor replaced at the Columbia location near Sam's off Harbison. They did a great job and it seems to be working great.
William Deloache
Great customer service. The manager Scottie helped me select the best vacuum for my home at a great price. Highly recommended.
Jordan Smith
These guys are the best, Scottie had my vacuumed repaired in 10 minutes, and I was able to stock up on bags and Beeswax! Great local business.
Riley James
I needed bags for my vacuum and wasn’t sure which kind and after describing my vacuum to the manager Scottie he was able to verify the type of bags I needed, and they were in stock. Excellence customer service.
Michelle Hull
If I could give them 6 stars, I would. We had a part broken on our vacuum that would have cost $80. They found a part that was $30 cheaper and did the same thing. They are very knowledgeable and know what they are talking about.
D Ross
This place is awesome. I've been doing business with them for quite some time. But today I actually purchased a vacuum. Trevor is great!!!. This is the place to go.
Dave S
Drove in from Camden. Since they had the part already in stock, they quickly fixed it so I wouldn't have to make a second trip. Took care of all the warranty stuff too so it didn't cost me anything. Professional and friendly, I will use their service again.
K K
They did an Awesome job repairing my Dyson!!! So quick and courteous!! Very Great guys know their stuff!! Will use them again, thank you so much!!!
Cassondra Kelly
Great staff! Personable and knowledgable! Spent time with us and did not make us feel rushed into a decision. More importantly, LOVE the vacuum! It makes me want to clean now. We were a little hesitant but have no regrets now!
piercetrotter
Would highly recommend going to see Scottie and grant they were so nice and my vacuum was like brand new after getting repaired
Anne Soni
Excellent, old-fashioned service. I really wish every "service" person I dealt with -- police officer, doctor, retailer, doughnut shop lady-- were as unpretentious and utterly competent as these guys at their jobs. Thank you!
Daniel Wes
Brought in my trusty Filter Queen for an on-off switch repair..this unit is like 50 years old and works like a Swiss watch!..If you can handle the price the Filter Queen will let you pretty much forget about vacuum cleaner repairs..ask the owners..anyhow that switch was supposedly repaired a year ago by an outfit "across the bridge" but failed around a month later..it would still start just by plugging into a wall oulet but eventually that method failed..OK I take it into Christopher at Vacuums Etc and from the hello greeting he tells me he can probably replace the switch (stock replacement) and have it running while I wait..and just like he said in maybe 10 mins the unit is working fine..Christopher was very polite and the price was for the repair was more than reasonable..nice to find a shop one can depend on..back soon for discount filters and a hose repair..Wes
i brown
Robert the red hair guy is wonderful sales person. He helped me with my vaccum purchased and was very kind.
Lori Watson
Trevor has made my vacuum feel like new..thank you for your considerate and polite manners....have always appreciated this shop.
Christopher N
Thank you to all of our customers who have taken the time to review our business. We strive to be the best in the area for sales, service, and advice. Let us know how we can serve your needs.
Kelsey Richmond
Great experience with these guys! Two convenient locations. Easy and seamless drop off and reasonable prices! Quick turn around too! Will come again!
Linda Griffin
Long time customer, they always have excellent customer service. Scottie was wonderful. Will be back.
terrin wallace
Bob was great! Friendly and efficient, got me in and out. Definitely recommend this place
Julian JulianH
The guys that work at Vacuums Etc are the best! Very helpful. You won’t be disappointed
Michelle Owens
Scottie great customer service friendly Robert also friendly great place to do business I definitely recommend this place to my friends
Ashley Fanning
Very helpful and knowledgeable staff. Great products. I'm happy that I chose them.
Crystal Jones
Scotty was very professional with a smile!
Excellent service
Stephanie Kersey
Wonderful customer service! Would highly recommend!
Carolyn Hall
Great customer service and very helpful in finding replacement parts!
M Lucas
I've been a customer for years! Great service and great work!
Michael Barton
Fixed the vacuum as requested and would use the service again.
Philip
Had an issue, but owner made very good on it, will recommend them
Edna Williams
Great service from Scottie and Pierce. Highly recommended
Ronald Winstead
Scottie and Grant are the Batman and Robin of the vacuum service world.
Shannon Smith
Excellent customer service! highly recommend
Phillip Johnson
Excellent customer service and appliances!
Jennifer Montgomery
Good customer service here the best
Jennie Rivas
Great service. Very helpful .
Larry Johnson
Great customer service from Scottie
Lynsi Cannady
Amazing manager
Benjamin Moser