Reviews of Mr. Appliance of Columbia. (Appliance Store) in Columbia (South Carolina).
Mr. Appliance of Columbia
2711 Alpine Rd Suite 220, Columbia, SC 29223, United States
Description
Information of Mr. Appliance of Columbia, Appliance store in Columbia (South Carolina)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Mr. Appliance of Columbia
Sunday
Closed
Monday
7 am–5:30 pm
Tuesday
7 am–5:30 pm
Wednesday
7 am–5:30 pm
Thursday
7 am–5:30 pm
Friday
7 am–5:30 pm
Saturday
Closed
Reviews of Mr. Appliance of Columbia
I would absolutely recommend Mr. Appliance to anyone who needs an appliance repair! After waiting over a week for another repair company, who then fell through, I made an appointment with Mr. Appliance and within two days, someone was at my door. They immediately provided a four-hour timeframe, which by the day before became a two-hour window. The service person arrived on time and my dishwasher was fixed within 45 minutes. He was professional, courteous, and explained the issue and the solution quickly and effectively. I cannot say enough nice things about my experience!
Technician explained in detail the issue with my oven. Part did take longer than expected to come in and I should have been notified on status update. Overall, I was pleased with service.
Entire team were professional and on point from initial and follow-up contacts on phone, through both visits by the repairmen.
Christopher was very knowledgeable and informative. I will HIGHLY recommend anyone to use Mr Appliance!!! Thank you so much to Christopher and ALL THE STAFF!!!!!
He did a great thorough job and cleaned up after himself. On top of the work he did he went a step above suggesting I get my vents cleared. He could have said all was well but found out my vent was blocked. There was no room for the air to flow. I’m thankful to have had this checked. It could have started a fire.
Great experience. Joshua was very personable and professional. Diagnosed, ordered parts and promptly returned to finish the job when promised. I would definitely use their service again.
Joshua was prompt, professional, & personable. He arrived on time, diagnosed the problem, ordered the necessary part, & returned to install it within a week. We couldn't be more pleased with this service!
I am very pleased with the service today from Mr. Appliance and Mitchell. First, I really appreciate getting a text the day before and the day of the appt. Plus the text had a picture of their repair person. The dryer is working great. Mitchell, was extremely courteous and was transparent with everything he did and showed me. I would highly recommend this company for any further repairs and very affordable.
Mr. Appliance was on time, extremely knowledgeable and very responsive to my concerns. I will definitely used them in the future. They rate a solid ten in my book!
Very professional and courteous. Job done in a timely manner.
Joshua from Mr Appliance was communicative, friendly, and efficient. I’m very pleased with his work and my experience with Mr Appliance in general.
I didn’t know what to do when my washing machine went out. I couldn’t find out why it wasn’t working on my own. Call the professionals so that’s what I did. What was a simple process for him was an ordeal for me. Thank you so much for knowing all that you know and do
My dryer was screeching and making horrible sounds and Mr. Appliance was my go to business. My technician was a godsend. It took some extra effort but my dryer is working better than ever. Didn’t realize how much we used our appliances until it went down. Thank you Mr. Appliance.
The Technician Nick that came out was very professional, on time, knowledgeable an a very nice gentleman. He explained exactly what my issue was with my dryer and saved me money. Great job Nick!
Updating my review after the owner reached out directly to address my concerns. That is rare and I appreciate his responsiveness and effort to address them. He has assured me they will be upfront and transparent with customers regarding their policies and has spoken with office staff about how to better address situations like this in the future. I could tell he cares about his business and the opinions of his customers.
Giving 2 stars because my problem was eventually fixed and the techs were professional, but as others have said, their pricing and policies are misleading. They told me if the first part doesn't fix the problem, then I would not pay labor for the next part that is needed. Here's what they didn't tell me- 1) the next service has to be scheduled within 30 days or you will either pay another diagnosis fee or not get the warranty. This policy is not in any of the invoice fine print 2) The next part I needed was over double the price if I ordered it directly from GE ($93 vs $40). They need to be upfront with customers regarding these issues.
Ivan was on time, quickly diagnosed the issue with our dryer while respectfully explaining the process of what he would be servicing. Incredibly efficient. Would definitely use again 10/10
This company is excellent! They worked around my schedule and assured quality service in a timely manner! They are very punctual and I recommend Mr. Appliance to service you!
Very satisfied not only with the work, but with the procedures for setting up appointments, the emails with tech’s photo, etc. It’s all meant to provide a safer environment for folks in the need for appliance service. Would highly recommend them AND will definitely utilize their services again as needs may arise.
Thanks very much to Maureen who made this a pleasant experience!
Bill McC.
Columbia, SC
Decided to get new refrigerator. But glad they came out, diagnosed problem etc
Christopher was professional and knowledgeable. Very easy to talk to. 👍 …
I will always call Mr. Appliance! They were reasonable, and also very professional! Joshua did an excellent job! Thank You!
I am very displeased. I called them because my dishwasher was not going through the cycles.tech came out said everything checks out ok.so I payed him.the very next time I went to use it it did not work.Iwent & bought a new one.disapointed with the servicr.since then mr appliance has got in touch with me and we settled the problem I had.they showed me that the problem we had is very concerning to them Imglad they acted so quickly
Very knowledgeable with many types and styles of appliances, technician was very personable with great customer service and reliability of services rendered....explained in detail what was wrong with my refridgerator and explained the costs of repair and completed those repairs at a very fair price. I would recommend Mr Appliance of Columbia to anyone that needs appliance repair
Tech quickly diagnos the problem , fixxed my dishwasher and did not leave a mess. I will use them again, if needed.
Mr Christopher was very helpful and did the job right
Great service, quick response, and knowledgeable technicians. I called Mr. Appliance with a refrigerator issue. The technician came out the same say and my issue was resolved promptly.
Mr. Appliance goes above and beyond the call of duty.
Very knowledgeable. Had the problem identified and repaired quickly.
Mr Appliance of Columbia came and looked at my fridge, the technician fixed my fridge but then he noticed that my oven was blinking. He called some one order the parts, and had it fixed in 2 days.
Joshua showed up at the time given and he was very professional. He had my washing machine up and running in no time!
Dependable appointment with good results !
Had a slight issue with the company over a misunderstanding but the operations manager contacted me and has made the situation right. Operations manager is a very nice lady and easy to work with.
Mr. Appliance has been to our house twice, on different occasions. Very honest, and the best at what they do.
Mr Appliance came to my home, and did an excellent job. I will definitely use them again.
Excellent and courteous service. Great attention to detail and efficient use of time.
Same day service, knowledgeable and professional technician, very fast, very clean. I highly recommend Mr. Appliance
Very satisfied with the customer service, great company. Will definitely use again
Mr appliance is fast, responsive and knowledgeable. Will for sure call again
He was Very honest and helpful
Very knowledgeable and solved the problem
They got the job done. Thanks Nick
prompt and courteous. knowledgeable.
Nick was great very professional
Joshua was professional and prompt.
Very courteous and professional
On time repair and great customer service
Great customer service!
Technician was great
Nick was great
I was very impressed how fast the company responded to my dishwasher emergency! Also loved getting a text showing me when Christopher would arrive and what he actually looked like. Such a cool feature! Christopher was awesome! Friendly, easy going, knew exactly what to do and what was needed. Highly recommend them and would do business with them again!
The only problem was delay due to part backorder, other than that everything was fine.