Reviews of That Appliance Guy. (Appliance Store) in Cheyenne (Wyoming).
That Appliance Guy
1015 Bent Ave Unit A, Cheyenne, WY 82007, United States
Description
Information of That Appliance Guy, Appliance store in Cheyenne (Wyoming)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of That Appliance Guy
Sunday
Closed
Monday
9 am–5 pm
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9 am–5 pm
Friday
9 am–5 pm
Saturday
Closed
Reviews of That Appliance Guy
Quick service
Called the Appliance Guy last Monday and he was able to do a service call. He quickly diagnosed the problem and ordered the part.
Within a week my dishwasher is up and running!
Honest, reasonable prices and great work is all I need to know! I’m sure that I will use the Appliance Guy to service all of my appliances!
I had a repair appointment scheduled for today between 9-10 am. I called after they were an hour late and Nick said that he would find out where the Tech was and call me right back. 2 hours later, still no call, so I tried again and got the "full" message machine. I did receive a call at 6:30 pm and he is going to try to get me fixed tomorrow. Mathew made things right the next day, so I am a pleased customer.
The gentleman who I presume was the owner stepped up and shared additional usable information when his help started to struggle with my question. He was obviously doing something else and his input helped me more right then than he could know. His interaction sold me. Got a great washer and dryer set at a very decent price. 👍👍 …
My 2012 Samsung refrigerator decided to go on strike and work intermittently. The guys came out and determined it needed a new control board. Unfortunately, once we got the control board, we figured out we also needed an inverter board. All in all, it took about a week to get the refrigerator back to 100%. I was kept up to date on what was needed and a tech was available the same day parts arrived. Service was great and the communication will make me a repeat customer.
I called them to see if they worked on Samsung washer's, and they said they did. They said they could come out that very night at 5pm and look at my machine. They ordered the part and came back and put it in, but unfortunately this did not repair it, and would need a new board. But I have had this washer since 2009 so I darn sure got my monies worth. With my washer being so old they stopped making parts. So I ended up having to buy a new washer from Lowes. They picked up my new washer for me, delivered it, installed it and took my old one away. Dave the tech was very knowledgeable and kind! So if I had to give them a number from 1-10 I would give them an 11! I highly recommend this company and the fact they work on Samsung is awesome, no more waiting for someone to come from Denver. Thank you again (The Appliance Guy)
We are in a rental, and our washing machine and our clothes would have an odor. The first guy that the leasing company sent out said everything looked fine and left. The second time they sent That appliance guy (I don’t remember the name of the person that came out). He cleaned up everything on the inside of the washing machine, and now there is never been an odor again. Thank you
Matt is very knowledgeable, efficient, professional and punctual. He diagnosed and fixed a noise problem in my fridge, showed me how to replace a water filter that was stuck, replaced the leaking seal in my vintage dishwasher, and diagnosed and fixed the problem with my vintage oven. He's really gone the extra mile!
Matthew and his staff were very quick and professional in identifying and fixing the problems with my washer and dryer. I will be forever grateful for them for doing this as I had thought that I was going to have to buy another set to fit in the small laundry room. They are great!
I would give That Appliance Guy 10 stars if I could. I've been working with Matt and his crew for well over 3 years now with nothing but positive things to say about them. Whether you are looking to get your home appliances repaired or simply need to buy another unit, please give That Appliance Guy a call!!!
They also specialize in Samsung repairs which a lot of service centers stay away from, but these guys aren't afraid of a challenge. Great pricing, professionalism, honest, easy to work with, and a friendship I'll cherish forever.
Why wait now?!? Give That Appliance Guy a call for all of your home appliance needs!!!
Ryan was very honest and professional! He had a great attitude and taught me how to use my washer after 10 years of thinking it was broke! Thank you for your phenomenal service!
We have an older refrigerator that was leaking from some unknown source under the appliance. We called That Appliance Guy for the first time for this repair. The serviceman, Matt, was the definition of professional. His services were provided very promptly, indeed faster than we expected, by far. Further little needed repaired, but what did, he repaired on the spot.
I cannot say enough great things about this company. They got me a fridge the same day mine broke, worked hard to negotiate all the small corners of my old house, were awesome in every way. I will call them again!!
Matt was extremely knowledgeable and professional. He didnt want to make a mess of my hardwood floors so he removed my dishwasher and brought it to his shop to work on at no additional cost. I will definitely be recommending this company in the future.
Awesome experience with 'That appliance guy' Matt! As we are new here, you never know who to call (thats good) when things break beyond your know-how. After 2 weeks of our ice maker on its last leg, I gave him a call. He came out next day, as I called at 4 something, and was on time, checked on what was going on, listened to my story of what it was doing, and found a solution quickly. It needed a new part to repair, and he was upfront and specific on cost, so we could decide to proceed with fixing or not. He had the new part ordered and installed a few days later, and he called me to reschedule a time to install. He really made himself available right away and provided great customer service. Everything has a 90 day guarantee on all parts and labor, though I doubt itll be needed. I will definitely reccomend him to others and will call on him again in the future!
Within this past month I got a washer and dryer and a stove from that appliance guy they are the best the best washer and dryer I could have received Cabrio and it is huge and has agitator and I absolutely love it plus I got a new stove and it is just beautiful and it is almost like a gas stove it works great they installed it and got it working for me I could not be more happy! Matthew and his staff are professional friendly knowledgeable and I would recommend them to any of my friends way to go that appliance guy!!!!
Great work, affordable, timely, and well mannered. This operation of appliance mechanics will be my go to from here on out, having earned my trust. Not only did they do an outstanding job but didn't try and get more money out of me due to my lack of knowledge. Found the problem fixed the problem and my washer is still running strong. Thank you That Appliance Guy.
He was friendly and figured thenissuenout with pur fridge that no one else in town would even come look at because it was a Samsung. I appreciate the fact he was able to repair it when everyone else said to go buy a new one. He did say to stay away from Samsung and LG in the future. Would definitely recommend!
Can't say enough about these guys, Mathew, Daniel were fantastic didn't have to wait and they made double sure Washer was fixed. Best Appliance Repair in the County.
Tech showed up on-time for some day service, completed the repair on our kitchen stove. He was cordial and quick.
I needed to have my dryer repaired. No other repair shop was able to respond any sooner than one week. Matt was there within 3 hours and did an awesome job for a very reasonable price.
Absolutely love my new fridge we bought almost a year ago! I have also used That Appliance Guy to pick up unwanted dryer I had sitting in my basement free of charge! Great prices and customer service. I def recommend to everyone!
Matthew was so courteous and friendly! Explained everything and worked fast ! Also, this was the only place in town that works on Samsung’s apparently. Saved me from calling Colorado. Thank you!
He did not actually look at the machine ok n his first visit, then when he came out the 2nd time and i asked him why not, he became very defensive. Threatening not to return to my home to finish the job, rather than just explain he relied on his experience? Seemed to be a hot headed, hot tempered person. Not my first call for future jobs. Though job did get done correctly. Temperment is not what i would want from a so called professional in the industry. Proceed with caution here. Don't ask questions or get your head bit off.
I have dealt with companies around this area and Colorado, and That appliance guy is by far the most affordable and reliable company out there, great customer service and practical warranty, I highly recommend to friends, family, and strangers. Keep up the great work and great service.
Found a used dryer for a good price and was able to get it installed same day!
Very knowledgeable and fun to work with. I would recommend.
Great service! I will be recommending to everyone! Very fast response! These guys are great at what they do! Fast and efficient! Very satisfied!! No lie give That Appliance Guy a try!
This family business is fast and efficient, they are kind and friendly and I feel safe having them in my home, I believe we should fix stuff before throwing it away and buying new to reduce waste and I love supporting local businesses.
Very punctual and professional. They were very knowledgeable of their profession.. I would highly recommend them for any service. I look forward to working with them in the future.
When I first called the owner was very responsive and timely with the service call. The next time I called, as I had problems with the same appliance, I never received a call back.
I want to say, Matt is awesome....he goes out of his way to help...,thank you so much for the part for my washer....thank you again, I'm so grateful for that appliance guy....
GREAT customer service. Fantastic to work with, they will take good care of you. Recommend to anyone needing an appliance or repair.
Very very satisfied with the professionalism, timeliness, and just plain niceness of That Appliance Guy! I would recommend and will definitely use again! Thank you!
Matt is very good at what he does. Very informative and tells you what is wrong
Thanks for all you do and will use you for future repairs.
Cant get ahold of you, VM is also full. What gives?
Travis was very nice and diagnosed the problem very quickly. Unfortunately a part has to be ordered, but I expected that.
Very personal service, great value, honestly could not imagine going anywhere else when such great service is available go appliance guy.
We get these guys to repair all the appliances at our rental properties. Honest and dependable.
Good service but the appliances haven't been delivered or set up yet will see how long the work
On time and professional. Also answers all questions. And came back out immediately when I had a small issue
Very knowledgeable, polite and had a solution to the problems at hand.
Well there is not much to tell . The guys came out looked at my fridge and there was no anything they could do.
Great fast, friendly, timely service! I would recommend them to anyone!
Did a great job also didn't have to wait a week
Wonderful experience. I would recommend him to anyone .
Great place. The owner is very good and professional
Always great experience. 🙂 …
Friendly staff very knowledgeable about appliance
Awesome people good prices
Did a good job.
Excellent customer service.
Very fast and friendly.
Honest, helpful, and knowledgeable
They are great to work with
Owner is very helpful
Excellent service
Really helpful
Nice place