Reviews of Hudson Appliance. (Appliance Store) in Boston (Massachusetts).

Hudson Appliance

138 Reviews

78 Comments

Appliance store

167 Main St, Hudson, MA 01749, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Hudson Appliance, Appliance store in Boston (Massachusetts)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Hudson Appliance

Sunday

Closed

Monday

8:30 am–6 pm

Tuesday

8:30 am–6 pm

Wednesday

8:30 am–6 pm

Thursday

8:30 am–8 pm

Friday

8:30 am–6 pm

Saturday

8:30 am–4 pm

Popular times

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Monday

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Thursday

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Reviews of Hudson Appliance

Nas S

Derek Samuelson is an amazing person to work with. We were redoing our kitchen, didn’t know what we wanted and unsure what made sense. Derek worked closely with us to not only figure out what made sense but with the unique challenges with Covid and supply chain kept in touch with our appliances ETA. I’m really happy I went to Hudson appliance and worked with staff members like Derek who not only take care of you on pre-sales abut also the post sales element and support. Our microwave took the longest to arrive and Derek Mae sure to keep in touch and support with all the products that came.

James Morgan

My wife and I recently purchased a washer/dryer from Hudson Appliance. Rob was our sales associate and was knowledgeable as well as customer satisfaction oriented. He made sure that both the purchase and delivery process went smoothly. The Hudson Team warehouse manager/technician, Dylan, answered all our questions after delivery and made sure the unit was operating properly. Based on this purchase experience we will be buying our future appliances from this company.

Alyssa Khan

I originally had an order with best buy for a washer and dryer and they dropped the ball one too many times. I chatted with Rob about a few different options and he made it so easy. He told me about features I had never even dreamed of for laundry. All best buy wanted to do was take my money, they didn't even talk to me about features. He was able to get me much better units than I originally paid for at best buy. I cancelled my order with them and ordered with Rob. You have a great asset to your team and you now have a loyal customer. I will be buying a whole kitchen's worth of appliances soon and I will be sure to see Rob.

Mark Beauregard

We recently worked with Joe M. on the purchase and delivery of a new stackable washer and dryer. Joe provided us with nothing but EXCELLENT service. He was patient and knowledgeable about all the units that were there and really helped us select the best one for our needs and more importantly, the space we we were going to be placing it inside a closet. Delivery went off without a hitch and the team that came out were nothing but true professionals!! Two years ago when we re-did our entire kitchen with Hudson Appliance, I didn’t think the experience could have gotten any better. Well, Joe and the team proved me wrong!! Thanks again Joe M. and the entire Hudson Appliance team for truly EXCEPTIONAL service!!!

Bill Peterson

Great service team. Just had Hudson Appliance out to repair our dryer. Cameron did a great job, brought the part with him, fast, cleaned up, easy. This is the 2nd time we used Hudson Appliance repair and both times were fantastic. Yes, had to wait a bit to get them out and I don't care - I'll wait for good, reliable service.

James Cranney

After 20+ years of being my family’s go-to grill, the old Weber finally succumbed to father-time. With summer fast approaching, I was in desperate need to replace Old Reliable and was in a panic. I first went to a bigger name store (rhymes with West Guy) assuming they would be able to meet my dire needs. Within the first 6 minutes I knew I was in the wrong place. The sales associate was not only utterly clueless when it came to my grilling matters, she was completely passionless and incapable of supplying any customer support. After 9 minutes, I walked out the front door with my problem still unresolved. Fortunately, my good friend Jeff recommended I give Hudson Appliance a shot. I truly cannot emphasize enough just how positive this experience was. Rob was my sales associate and went above and beyond. Not only did Rob answer every single one of my questions, he enthusiastically talked shop with me as a fellow griller himself. We exchanged some of our methods and he gave me some great tips to tame the flame. Rob made me feel as if I had known him my entire life and I knew I was in good hands. My old Weby was gas powered but Rob opened my mind to the world of the pellet grill. I settled on the Weber SmokeFire Black Wood Pellet Grill and let me tell ya, it has not disappointed. The Hudson technician came to my home and did an excellent job installing the grill while answering any questions that arose. After grilling my first ribeye, I was in complete nirvana. Like Rob had promised, the wood pellets in the hopper gave my medium rare steak the perfect smokey taste a gas grill simply could not provide. Our annual July 3rd party is going to be a huge hit this year when I line my new grill with an endless supply of burgers and dogs. I cannot thank Hudson Appliance and all their employees enough for providing me with this top notch service. You have earned a lifelong customer!

Pete Bowers

Messaged them as recommended on the website on Saturday morning, took just one day to get our new microwave to the store. Messaged me promptly when it arrived. They took the old one as scrap for free and put the new one in the car. Price competitive with BestBuy, Lowes and other retailers for the same item. No complaints.

Ralph Autilio

First time purchasing with them and couldn't be happier. Went to all the 'big name' stores first but ended up finding the better deal, friendlier and more knowledgeable staff and with an amazing experience. Went in to buy a new Fridge, and ended up buying a new dishwasher as well. Will be going back to buy a new double oven in due time thats for sure. Delivery of the fridge was today and the delivery guys couldn't have been more considerate and friendly and helping. Glad we found a nice local company that does business right! Great job!! A+++++

Gina Marie Ferreira

I'm so happy I came here after going to Lowes and home Depot. We got a better deal and the installation is cheaper and has removal of the old stuff included.

Lisa Mullins

I went in to buy a washer. The one that was in my price range was out of stock. The salesman found one similar but it was at their warehouse and they didn't have anyone working there that day. The owner stepped up and said he would go get it. I thought that was awesome. During which time another customer wanted the same thing so they sold two washers in a short time and you have two happy customers!

Brian Pierro

This was an unconventional sale for Hudson Appliance Center since I live in Virginia. They had a discontinued floor model I wanted for my kitchen remodel (Whirlpool). Since they do not deliver except for local further created logistics issues and being a floor model it had no original packaging material. After agreeing on the sale I contacted Wetmore Packaging who handled packing and shipping to me in Virginia. I always had transparent communications with Kristoff and the oven arrived in perfect condition complete with all original paperwork and installation hardware. Thank You Hudson Appliance Center!

Maureen Ann OMalley

I did not end up making a purchase from Hudson Appliance, so I would like that disclaimer right from the start. I called looking for a specific appliance that the manufacturer listed as available at Hudson Appliance on their website. It was not, in fact, available but I had a long conversation with the employee who answered the phone. He explained that the pandemic has made it almost impossible to predict when they will see a specific appliance once it goes out of stock. He was extraordinarily helpful and made me realize that I needed to make a different choice. I would have ordered through Hudson Appliance because the employee was so candid and so helpful but I live outside their delivery area at the moment. They have been so busy with trying to fill back orders that they are focusing on a more local approach. If you are in their area, I strongly suggest checking them out. They are knowledgable and will give you the real information, not just what will cause you to make a purchase!

Randy James

Hudson Appliance really came through for me when I needed a washing machine. We visited the store and Derek Samuelson helped me and my wife select an appropriate model. We even lucked out with a next day delivery as they had an opening. The delivery (and removal of the old appliance) via my very narrow basement stairs of my old house was handled professionally. Great job all around.

Michelle Plamondon

Our experience with Hudson Appliance has been fantastic! Prior to walking into the showroom I was completely overwhelmed by the choices on stoves and refrigerators. Walking out after just an hour I was fully confident in my choices and had picked out all basic 4 appliances needed for our kitchen. We worked with Bill R who listened to what we wanted and offered his opinion with no upselling. Due to the pandemic we pushed off our kitchen remodel for a year. When we decided to remodel this year we worked again with Bill who advised our appliances were still being manufactured but strongly encouraged us to order as soon as possible which we did. As info we ordered in February for an end of June remodel, all 4 appliances came in by mid-may. They were held for us until they were ready for installation about the end of July. Since our install we have had questions on some of the appliances and again Bill is at the ready to answer. I have never received this kind of attention and detail at the big box stores and cannot recommend Hudson Appliance enough.

John

I've been buying from these guys for over a long time, but I still shop the big-box stores every now and then. Based on my experience, there's no comparison, Hudson Appliance is the better place to buy appliances. First, the sales team is really good. They know their products and warranty's and they are informative rather than pushy. They make good recommendations based on my needs, which isn't always the most expensive product. I find their prices to be very good. Can I save $10 at a big-box place, sure. But the big box places don't offer the service that a local business like Hudson Appliance does. Their installation service is good. I know must of us would like down to the minute scheduling, but that's impossible in the real world of traffic jams and unknown installation difficulty. They've always done a good job accommodating my schedule, and I've never had them miss an appointment, and the work has always been done very well. The owner and his customer-service orientation is outstanding. I had a problem with an expensive new dryer, and he did everything you could wish for in helping me get the problems resolved quickly/efficiently. Hudson Appliance has earned their good reputation and my loyalty by being value conscious, providing excellent service, and showing me they actually do care about their customers.

Judy Colecchi

Couldn't have asked for better service. I bought a range and had it delivered through a very tight area. The guys did a great job never hit the woodwork and not only put it in place but leveled it. Great service.would highly recommend this company.

Leslie Diggins

Phenomenal experience! I needed a stove quickly and DJ moved mountains to make it happen. The two gentlemen who did the install were wonderful -- especially given that it turned out the plug for the stove was not on the wall behind but instead on the basement ceiling below. They rolled with the punches and got the job done. Highly recommend Hudson Appliance. Shop Local!

Brian Neill

Fantastic experience with Joe M. at Hudson Appliance purchasing the appliance and the delivery team was exceptional!!! Always Hudson Appliance!!

Debra Kleeman

We have had a very positive experience with Hudson Appliance. We have bought five appliances in the past few months. Our sales representative, Bill Richards has been outstanding in connecting us with the right products for our needs. The delivery and installation staff have been outstanding as well. We would highly recommend Hudson Appliance.

Sandy Ferraro

We needed a dryer, and of course, it was the weekend! I emailed Hudson Appliance and received a speedy, friendly reply from “Kristof”. I told him what my price range was, and he located the perfect dryer to meet our needs. He gave me the model number so I could view the item on the website, arranged delivery for Monday afternoon, and processed my payment. It was a pleasure working with him via text and telephone. Hudson Appliance is to be commended for their excellent customer service!!

Bill Suarez

I have dealt with Jeff and DJ at Hudson Appliance for multiple projects and have found them to be creative and innovative in their recommendations. They really listen to what you want/need and then to all the heavy lifting to put a package together for you. Their prices are always competitive and the service department is top notch as well, should you ever need them. Give them a try, I believe you will be pleasantly surprised.

Michelle Weatherbee

My sales rep Kristof was very helpful. I’d had a horrible experience with my recent fridge that had just died again. He listened to my concerns and offered some suggestions— he didn’t just steer me to an expensive model. I was able to get delivery the next day! And the delivery crew was fantastic. They were respectful of my property and moved the appliances in and out of my home with extreme care. They talked me through making the water connection and ensured everything was working before they left. I couldn’t be happier with my experience.

Joe Snowdon

Had a great experience here. We had the service team come out and assess our 6 year old dryer. It needs enough work we decided to get a new one. In the store the sales rep, Derek was very helpful and knowledgeable. It seemed like he would have been just as happy if we had stayed with repairing the old unit as buy a new one. We ended up getting a new dryer and dishwasher and very happy with our decision.

Nenita Thomas

We just received the replacement fridge from Hudson Appliances. The delivery guys are the best. They knew what they're doing, very professional. Very satisfied customer.

Bern Krafsig

While we only completed installation yesterday I can’t think of anything to criticize in the sales process. Kristoff was very helpful in selecting our stove and microwave. He took time to point out our options and suggested some alternatives as well. He was also really helpful in arranging the delivery and installation. We had some difficulty on our side in arranging some electrical work we needed so coordinating delivery/installation/plumbers was tricky but he got that arranged very well.

Chris Parrinello

Joe Minucci was very helpful and we have out installation set for Thursday (only 11 day wait - which in these supply-chain times is fantastic), I highly recommend Hudson Appliance !

Tara Chambers

My electrolux dryer was not working due to some faulty parts and Cameron got my dryer up and running quickly and now it is QUIET. He is ordering the new upgraded parts on newer models, and in the meantime I can still use my dryer. I am SO happy with the service I received. Cameron rocks!

Hope Laurie Kurens

I recently bought a washer dryer from Hudson Appliance and am very pleased with my purchase. Bill Richards helped me every step of the way from the first phone call to the final decision. I couldn't be more appreciative of his honesty, judgement and willingness to make himself available as I pondered each choice. I had so many questions- did I need to buy a compact size given the size of my space or could I fit a full size stackable washer dryer, could I keep within my budget, which were the most highly rated, what kind of wiring did i need, how quickly could I receive it, and on and on. A less patient person would have bailed but Bill remained available , sending me information and specs until I felt comfortable making a decision. I never felt pressured or felt he was losing his patience with me and as a result he helped me to make the best decision. I highly recommend Bill Richards and Hudson Appliance.

Chrystal Cain

I had a wonderful experience working with Joe. He had excellent product knowledge and was happy to find the answers to additional questions I had. This was my first big appliance purchase , and I did some research ahead and thought I knew what I wanted. Joe was really patient and went over the pros and cons of all different types of stoves and dishwashers. All of his information helped me decide to go with induction, which was much nicer than what I intended to buy, but I absolutely love it! Even though I upgraded the stove, I did not feel like he was trying to upsell, especially since he didn't try to dissuade me from buying one of the least expensive dishwashers. I really felt the difference of shopping at a local store with knowledgable staff vs the many box stores I visited in my kitchen remodel with limited selection and staff that was moderately helpful at best.

Steve Piazza

It's always a pleasure to shop at Hudson appliance. I always shop here last once I've already looked at products at other stores. the prices are the same or lower than any of the big box stores and they give you personalized service. Delivery is fast and installation services are seamless.

Heather Lambert

We had a great experience with a dryer repair. Calls returned quickly. Repair person was friendly, respectful and got the job done quickly. Pricing seemed reasonable. Then we needed a washing machine repair. Several days of phone calls not being returned. Appointment was made for several days out. Repair person came and listened to me describe the problem and, without looking at the machine, diagnosed the problem but didn't have the part. Literally 3 minutes in the house. (I gave the same description I gave over the phone.) The part would take a few days to locate. In reality it took more than a week and the same repair person returned to install it. He was rude, caused other problems when he tilted the machine up to work on it and then refused to address those problems when asked. He said it was like that when he came and it wasn't properly installed. It took less than 10 minutes of repair time and has been working properly since.

Gregory Tocci

Bought a full set of appliances from Hudson Appliance. They were terrific. I did not check exhaustively on prices, but theirs seemed fair. However, they were very helpful in timing the deliveries to match the builder's schedule, and resolved any issues, like a dented refrigerator door panel that may not have been caused by them, without question. Would strongly recommend to anybody looking to purchase appliances.

Charles Coyne

If you need anything appliance related the service here is just wonderful. Thanks Sharon!

Kerry Tower

Quick, personable, knowledgeable response to my online inquiry with great service. I made the purchase over the phone with delivery scheduled a month sooner than possible from Lowe's and 2 months sooner than Home Depot. Thanks so much!

Mark Donnelly

Just took deliver of our new LG washer. Two gentlemen arrived and proceeded to install the washer in a very tight spot. These two guys were respectful and cared as much as I do about my walls, doors and the new machine. Complete professionals! Bought the LG Washer (Model # LGWM2140CW) on the Tax Savings day. Had to wait until the State of MA announced it but I hate paying any more tax than I have to. The people at Hudson Appliance (Michael in Sales) were very friendly and answered all my questions. I would highly recommend these guys. Price was as competitive as everyone else and they did exactly what they said they would do. To the two guys that delivered the washer, THANK YOU for being so considerate.

Brandon Vogel

Great, personable, and knowledgeable sales staff. Excellent service. Prices that are just as good as any box store. Highly recommended.

Catherine Salierno

Appliances galore...it's just a matter of finding the right one that fits your budget and has the best warranty.. We were at the end of our rope because we had a horrible experience at Home Depot in Marlborough of last year Jan/2018 and were running out of options for a referigerator, for the time being our food was kept outside until we could find a decent appliance. I convinced my husband that our options were running out and we needed to take swift action, so we made the pilgrimage to Hudson Appliance and soldiered on in pursuit of a refrigerator. It's like being a kid in a 🍬 candy store because of all the stainless steel gadget appliances like: Bosch (top of the line & very expensive 💸💸💸💸) , Samsung has a mini-computer that you can get a glimpse of what's in it with an app on your ☎ phone, Kitchen Aid, Maytag (was our previous referigerator & we wanted consistency), and so much, much more. Our next big purchase will be for a dishwasher & stove... The store delivered and hauled away our 😢 white decrepit Maytag refrigerator that was on the fritz for months. Our decrepit appliance met it's demise & maker...The staff at Hudson Appliance are very knowledgeable and are affordable. I have nothing but great things to say about our experience because going elsewhere would be unwise especially after being taken twice over at Home Depot....Take the time to do research about your potential appliance or appliances because it'll save you grief and aggravation in the end...Happy Shopping in the pursuit of a perfect appliance....

Jason Monteiro

I have bought Washers, Dryers, Microwaves, Dishwashers, Ovens, & Fridges over the years. Level of Customer Service and their pricing has been excellent! They are now my one stop shop for all my Appliance needs.

Treasure Trove Junk Removal

Bill and his team where helpful from start to finish. He spent a great deal of time going through my options all over the phone. Delivery was On the exact day and time I was told. Great experience

Renee Trakimas

I ordered a washer and dryer over the phone. I was very pleased at the products and there great price. There delivery service was supper and hooked up my new appliances. There a top notch company. Thanks Hudson Appliance

Nathaniel Lee

We had a great experience with Bill. He was extremely knowledgeable and helpful throughout the entire process.

Maryann Cooney

I bought a refrigerator, stove and range hood last week at Hudson appliance. I am very pleased with everything !!! Jeff, the sales associate at the store was great, very knowledgable and helpful. They arrainged for everything, from delivery, set up and haul away of old appliances !!! I can't say enough good things about this store !!! The guys who delivered the appliances were very friendly and professtional, as was Matt who did the instillation !!! I would highly recommened Hudson Applience to all my family and friends !!!

Jean Lightman

Joe in sales was extremely helpful and Dillon did a fabulous job delivering and installing my new washer and dryer. I would definitely use Hudson Appliance again.

MarineBioJoe

Super easy electronic transaction and Rob the salesman was extremely helpful.

avantika nautiyal

This place is a great stop to check out an appliance. They provide live demos for stoves- we were sent here by Lowe's! The staff answered all out questions and shared their personal experience instead of reading off the specs. They don't push to make sales. Delivery and installation services offered.

Dwight A. Ernest

A truly great local neighborhood appliance source with personalized service that far exceeds anything I've ever received from the big box stores. Great showroom, experienced staff, and a very good service and repair department.

Lucia Carrington

So far so good. Very quick service and great inventory. I have also had Hudson appliance fix a few items and the service was very good.

William Francis

For a small appliance store, they had a very large selection. We bought a refrigerator and the price were comparable to every other store we went to. The salesman, John, was very nice and helpful.

Robert Govoni

Awesome employees! Knowledgeable,friendly, zero pressure. Great selection great prices!

Brian Butka

D J and her staff, especially Joe M. are the best! I wouldn't go anywhere else, great selection, fair pricing, good service department and above all great service! That's why I shop local, you should too!

Jamie-Lee Brito

Great experience buying our microwave from Joe at Hudson Appliance. Nice guy, easy process, lowest price I found.

Chris Reiner

Purchased a dishwasher. Staff was knowledgeable and not pushy. Installation went smoothly. I recommend them over a big box store.

Chris Hall

Love the small appliance store feel. My salesperson Bill was very helpful in picking out a new dishwasher.

Jon M

Good for things that are needed right away. Nice staff, however do research before going in sometimes prices may be less expensive online. The store is nice to get things in a pinch