Reviews of Express Appliance Outlet. (Appliance Store) in Boise City (Idaho).
Express Appliance Outlet
5326 W Overland Rd, Boise, ID 83705, United States
Description
Information of Express Appliance Outlet, Appliance store in Boise City (Idaho)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Express Appliance Outlet
Sunday
Closed
Monday
8 am–7 pm
Tuesday
8 am–7 pm
Wednesday
8 am–7 pm
Thursday
8 am–7 pm
Friday
8 am–7 pm
Saturday
9 am–6 pm
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Reviews of Express Appliance Outlet
Michael Tetrault
Been getting parts from here for years to keep my appliances going and always receive top notch service and advice. Scott helped me pick out a new range at a great price last week and am loving the upgrade! Keep up the great customer service gents! No doubt I'll see you soon for a capacitor or fan motor or some odd part to keep things humming along!
Brett P
John at Express Appliance was outstanding!!
I called the manufacture of my mini fridge and they said the compressor relay switch I needed was discontinued. I searched all over online and never found it.
I called John and he looked up my fridge and was unable to find the part as well.
John asked for a few photos of my relay switch to see if he could help. I sent them over and within minutes he had a solution for me. It was not the same part, but very similar. John walked me through how to install the new part and it was very easy!
John even asked for me to bring in the old switch so he could test it to make sure that was for sure the issue. (This was because once I purchased and opened the new part, it was non-returnable) This is amazing customer service!!!
Because of the outstanding service John provided, I will be referring everyone to Express Appliance and will use them in the future for any appliance need. Thanks again, you made my day!!
Tyler Keyes
John N was incredibly helpful, for the price I was expecting to have to pay for a new dryer - I was able to replace with a refurbished one of better quality for a fraction of the price. Ended up replacing my refrigerator as well for such a saving. Do not waste time at the big box stores
Steve Grantham
We bought an LG French door refrigerator in September 2021 for about $500 less than other local stores were charging. John was very helpful in helping us find a model that fit into our restricted space and gave us the features we wanted. The craft ice maker stopped working recently, and a service technician came out promptly and replaced it under warranty--and the new one is working fine.
Brianna R.
We bought a washer and dryer from the guys working today and they made it a fast and easy process! They are even holding our appliances until we move into our new place and delivering and installing them for us! We had the best experience, we would recommend them to everyone! We will be back!
Cole Harbig
Was searching for a simple part for my washing machine but it seems like no place in town sells just parts anymore. They all either want to send a tech out to the house or sell you a new appliance entirely. A friend recommended me here and I’m glad they did. Well they didn’t have the part in stock they will have it here the next business day. Chase was super helpful and I will be coming back.
Jacqueline Hartung
Ages ago, these guys impressed me because they went above and beyond to honor a refrigerator warranty that I had purchased from the previous owners. They're at the top of my list when I'm shopping for home appliances. Up until now I have always purchased refurbs from them, and have had very good luck. This time, I decided to buy a brand new range.
The selection was limited because of the Black Friday sale, but my oven had died so I needed to make a choice right away. I was torn between a couple of units; one with just the basics, and the other with more bells and whistles than I needed, but some features that I really liked. As I thought out loud trying to decide between the two, I saw a light-bulb go on in John's head! He had me follow him to the back warehouse area, where he tore open a box, and there it was! Exactly what I had in mind, with the features I was looking for, and nothing that I didn't need.
Thank you, John, for paying attention and "reading between the lines" of my thought process, to come up with the perfect solution.
corey skinner
After shopping all around boise/meridian for a washer & dryer set we came here. Wish we had come here first! Great customer service! Chace worked with us and made a great deal happen. We will definitely be back for our next appliances.
Crystal Grant
John N was very nice and helpful on the phone and took time to send me pictures. When the delivery guys, Kevin G and Richard M arrived they were very polite, professional and hard workers. Thanks again!
Carrie Sevy
I went here after seeing an ad on Craigslist for a refurbished washer, they helped me as I looked through the different washers and gave me a great deal when I found the one I wanted. When they delivered my washing machine the hauled off my old one to recycle it. I plan on buying my refrigerator here when we need one. Plus 90 days full warranty if something happens!
And filling out the application for financing was really easy and I was approved less than 10 mins.
Michael Whittingham
These guys are a class act.
I saw an ad online for a specific model fridge at a really good price. I communicated online with somebody at their Nampa location who confirmed the item hadn’t been sold yet and was in their Boise location. When I got to the Boise location the fridge wasn’t there, just similar models for nearly twice the price. The sales guy guy came back after calling the guy in Nampa and said he must have made an error and apologized to me. He then told me that they stand behind their marketing and even though it may have been sold or there may have been an error, that I can choose from the similar models there and they would honor the price on one of those.
I ended up with an even better fridge for an unbeatable price. I had no expectation for them to do this, and I suspect most wouldn’t, so it was a really pleasant surprise. Actions speak far louder than words and this company showed their true colors of being very customer centric and standing behind their word. That is pretty rare in this day and age.
Judy Orr
Shane Hill, Thank you for the much needed oven racks! Your service was excellent. I like your new store and I will be back. You've got some good bargains. Boise location.
Faith Robinett
Never gotten a bad deal. They are very knowledgeable and helpful. Prices can’t be beat. Chance Hartwell was super helpful and will seek him out every time we come from now on.
Cass Eber
We adopted a family for Christmas and they needed an oven. Express appliance helped us provide for them, no hesitation. They were pleasant and super helpful! Highly recommended!!
Kylie Clayton
We bought a used refurbished dryer a year and half ago. Very happy with how it’s worked since we put it in. Now we are back for a washer! Happy to support local!
adam jantz
Went in looking for a washer and dryer set, John welcomed us in and was super knowledgeable about what he was selling. He helped up browse and find the right fit for our needs. Thanks John!
KC
Had a great experience at the store, friendly, helpful and efficient.
Would definitely recommend Express Appliance to anyone needing an appliance for your home!
Erik Richardson
John and Scott were great. I was looking for a garage refrigerator and they had a great selection and great prices. Would do business again.
Michael Molnar
I have an older speedqueen washer/ dryer. I have been needing parts for each over the last few years, always having to order them. John has been helping me out, has the parts on hand, offers insight/ solutions to my problems. Very helpful. Go to Express Appliance Outlet for all of your appliance needs, you will NOT be sorry.
Kim Rene
I love Express Appliance Outlet. I’ve purchase two used washer dryer sets and a new vacuum. They are so helpful, fantastic prices and selection. I will always start with them if I need sn appliance.
Andrew Z
Originally had a rather poor experience with a dishwasher install and left a negative review in frustration. An oops and a few miscommunication errors turned what should have been a quick process into a month long ordeal. I met a few different techs during this time and they were all pretty nice people. Eventually got the dishwasher installed but ended up having a drain issue. Ended up talking to Scott who sent someone out the same day within a few hours, talk about service. I understand things can go wrong but the professional desire to make things right in the end really sealed the deal. They could have left me high and dry and been horribly condescending the entire time.
tomkat USA
Great customer service and GREAT prices and selection. John was awesome and he has to keep that great powerful Beard!!
Thanks for all the great attention, customer for life!
Avery Roberts
Thanks to YouTube and these guys I was able to fix my dryer. They were incredibly friendly and helpful. Super relieved I don’t have to buy a new dryer yet, but when I do I’ll go to them.
Christi Martin
Amazing customer service. Everyone extreme kind and helpful even though they were busy. They truly cared about the customers. I was very impressed and will be referring everyone I know
Barbara Oldenburg
John was so helpful and informative. I really appreciate the help he gave me from the moment I walked in the door. The store has a great inventory and is easy to shop!
Samantha Jones Aschliman
Such a fast and easy experience!! We were not sure what we were looking for and Chace was so helpful and got us just what we needed! I would highly recommend to anyone.
Jenny Hughes
John was very helpful and got me a new washer and dryer for what I was looking to pay. He’s AWESOME!! Thank you
Joni Ford
In a minor emergency nature, we needed to get a new cooktop to prep a thanksgiving dinner. Express Appliance Outlet helped us out with a quick fix! Thanks!
Stacy Dickson
Amazing prices and people. They all made our purchase fast, easy and affordable!
Urban Steeze Productions
The guys work with us, great place to pick up appliances. Will do business again
Golden Gurl
So, just bought a used washer from Express Appliance Outlet. It should be delivered within the week. We were lucky enough to have the help of Scott and he helped us pick out the washer for our needs. I will update my review once our unit is installed and the old unit is removed. But I have nothing but positive words for the way Scott helped us and treated us. We also got a discount for a Google review, who doesn't love a discount? But I'm very confident that this experience will be a 5 star rating after everything is hooked up and working. Thank you Scott and go see Express appliance, definitely recommend!
Lydia Bueno
I bought a refurbished washer and dryer from here along with a warranty. I had an issue with the washer and they were out next day! It couldn't be repaired so they had me come in and pick out a new one which they are also sending out for installation super quick. I was so happy with their response time and with the overall experience! They care about their customers!
Connor Cook
Good people, chance and Jon gave us a good deal and helped us out a lot as first time buyers.
Natalya Peet
Express Appliance has been great! Super friendly and polite staff. We worked with Tim, and actually ran into him at the Boise location and the Nampa location and he was super helpful. Helped us find a great washer and dryer set for our new house! Very reasonable delivery and install rate for a washer/dryer set and really great appliance options with barely any noticeable scratches or dents.
Olivia Edvalson
They walked us through the repair and had all the parts ready for us. Super helpful and honest.
james amelung
John was very helpful in helping me pick out a refrigerator and washer and dryer.
Definitely recommend shopping at express appliance outlet.
Cassie Ladd
Super helpful and honest staff! Made the process smooth. I’ll definitely come back!
Gingerlee Zendel
Just moved to Boise. This place was highly rated. Very knowledgeable & helpful staff.
Cody Easom
I called this morning with a dryer that wasn't working. I asked if they had parts for my particular type of dryer I gave them the model number on the phone and they said they did. The gentleman on the phone started asking me questions and helping me troubleshoot the dryer and just a minute or two he helped me verify what I needed to check and how to do it. Following his simple instructions I removed my thermal switch from a panel in the front of the dryer and drove on down. I handed the gentleman the fuse I removed and he tested it and it was indeed bad I bought a replacement on a Saturday afternoon no less, drove home replaced the fuse and within minutes I have a running dryer again. I had never been in before but I will definitely be back I purchased other places and I will definitely choose Express Appliance Repair as my first stop.
Jill Rodriguez
Great customer service, good selection and quick delivery and haul away!
Amber Aggson
Great selection, personable friendly staff and fast check out. Great prices as well. We will be back for sure.
lexi wasden
They have been awesome helping us with our washer and dryer. Washer kicked the bucket and we were able to get one here for a very reasonable price and the staff is great to work with!
Kjirsten Lawton
Great customer service & products! So helpful in finding what I needed & getting it delivered the next day.
Sift Admin
AMAZING service. Amazing prices! Amazing staff! Thank you…Laura Pennington .. satisfied customer!
Amber Nelms
Went into the Nampa location to buy a fridge. Didn't have what I was looking for. Tim called up the Boise store and found what I was looking for. He took care of all the paperwork and got me the best pricing. I would buy from them again.
Bret Bullard
Owner helped me find the right fit for a replacement lint filter for the dryer unit I bought and has worked well for me the past two years. Was willing to double and triple check through 80 spare air vent filters to find the best option for my unit. Thanks
Carly Flajole
Very helpful and friendly and amazing deals! Highly recommend doing all your shopping here.
Kim Ebersole
A nicely refurbished washer with a warranty at a good price. Friendly customer service.
Titan Malliarodakis
Went in looking for a new capacitor for my AC unit - the service from John was great and I got it replaced in less than a day!
Robin Hibbs
Bought a refurbished washer & dryer set for my son's college rental. John was very friendly, informative, and willing to explain what we should consider when comparing sets. I appreciated his patience and transparency. The other retail folks were also busy answering phones and juggling customers. At no time did they seem flustered or grouchy. Very positive place; one salesman commented, "We want happy customers!" Well, they got one with us - thanks to a great price on a nice set of appliances.
jason cannady
Excellent customer service, kid friendly, and had hard to find parts
Charles Wilson
Called for a tech to fixt my refrigerator. Jessie and Tyler were very professional, they analyzed the problem, and fixed it promptly. The cost was very reasonable. They even cleaned up my fridge when they were done, and cleaned my coils. If you want good service call Express Appliance !!
Leigh Palmer
Amazing customer service!!! They were super helpful in recommendations and very personable. Scott and Chris did an amazing job.
Linda Duer
My old refrigerator died, and my new fridge was back ordered 4 months. The new appliance store where I purchased my new refrigerator had no other cheap alternative for the 4 months that I would need a back up fridge. They recommended I go see Tim and Scott at Express Appliance for a low cost option.
Tim was great he didn’t try to up sell me or get me into something I didn’t need. They were professional, and were very thankful for the company referring me to them (Jim’s Appliance). Very friendly and knowledgeable, I would highly recommend and will be back when my next appliance breaks. 5 stars for sure!
Sara Goldstein
Very friendly and helpful! Great price on a new fridge with just a few scratches for my garage! Good deal for delivery and haul away.
Kayt Ison
Express had one of the only matching tipped load sets in the valley, bought them yesterday! Unfortunately the tech who diagnosed my old set ghosted after agreeing to deliver/remove, set up new set. That meant I was SOL on delivery. Problem is, I’m VERY PREGNANT. Like, due tomorrow and having a home birth. It’s gonna get messy and we need a working washer! Tim at Express let me pay over the phone and his team found a way to get me same day delivery by going out of their way. His team moved my old set and installed the new one to make sure I was good to go. Great scratch/dent set, Great price, Great service with Tim and AMAZING how they helped me before baby gets here! One less thing to stress about.
Now to run another load of laundry :)
Jennifer Cook
Great customer service, Tiny was extremely helpful! Very friendly and made it easy to select the perfect refrigerator for my home at a great price! Would definitely recommend! Thank you for making this an easy process!
engelburgg
HVAC tech was going to charge 1200 bucks to install a new draft inducer motor for my furnace and only licensed contractors can get the parts. I was able to buy the part from Express for $360
And installed it in 20 minutes. Thanks guys!!
Larry Warden, Jr.
Have bought many appliances from these amazing folks… give them a try!
Tanith Brown
This is an excellent place to pick up a brand new appliance for a great price. While this is a ding and dent liquidation store, much of the damage is superficial or hard to see. Tim was especially friendly and helpful and gave us all the info we needed without hovering or following us around. Delivery and installation is affordable and all of the appliances come with a year-long warranty. We will be returning for our next big appliance!
Jack Collins
All the workers were extremely helpful and knowledgeable about all their appliances. I would definitely recommend them and I will be back for any other appliances I need.
Barbara Schiffman
Purchased a washing machine with a few dents...price was great and still got a great manufacturer warranty.
Hot and cold were installed backwards, but they came out and fixed it right away.
marsbars1000
I purchased a washer and dryer here 2 years ago and had a great experience. I recently have had a issue with a warranty part and they did everything that they could to help me make sure that the manufacturer took care of me. Including emailing me a copy of the original receipt.
Ryan Kostrzewa
Great selection - came into town needing a fridge asap, and they got us squared away with a great unit ASAP
Jennifer Lackie
I've been using this place for years. Always a great experience and fair price! I use to shop around when I needed appliances, but anymore, there is no need.
aaron detmar
Great guys. Great help. Chase helped out a ton and answered all my questions!
Gary Wilson
We were thrilled with our experience at Express Appliance! The customer service was friendly and helpful. They had high quality appliances in store ready to pick up which is hard to find these days. We would have had to wait 3 plus months at other stores to get what we needed. Great selection. We would highly recommend Express Appliance to anyone who is in the market for new appliances.
Corey Loveland
Great experience! Very knowledgeable staff. Would come here again!
Dustin Tucker
They killed it. Went in on a Saturday and looked at everything. Got some good information. Prices are great. All I had to do is call on Monday and set up a delivery and know I got a new fridge! Definitely would recommend a visit!
Megan Brown
So thankful for Scott at Express Appliance! He was very helpful and pointed me in the direction of a new washing machine that fit my budget! Not pushy at all and very knowledgeable...he even set up a delivery and removal of our old unit!! We will definitely be back! 🙂 …
Andrew Phillips
Great selection & great service. Our washer quit working and we looked at getting it repaired by a repair company. The quote for repair more than buying a comparable used washer that is in great shape from Express. The other good thing is that they warranty their appliances. Will definitely buy from them again and would highly recommend them.
Joann Shults
I asked for black dishwashers,guy said we dont sell used dishwashers lol i didnt ask for one,he showed me one real quick it would be 260 to deliver and install😳 that seems to be alittle steep,so i looked at other ones plus stove and fridges want to go to all black appliances,another man said will help shortly,i understand they were busy,seen some i liked but 260 install bugged me so went to home depot and purchased new GE dishwasher & stove in black for 989 plus 150 deliver,install and take away old ones. Sorry guys i try to buy local when i can.
Shari Stroud
Timothy was super helpful on the phone as I searched for a stove control knob. He offered to let me search through a bin of used ones to see if I could find what I was looking for. I did not find it but ended up ordering it from him and I appreciated that I did not have to pay shipping by doing this, and he also was kind enough to offer me a cold drink while I looked through the bin. I would recommend this business if you are looking for appliance parts and they have a wonderful inventory of gently used or dented appliances!
The Sandburgs
I bought a refrigerator today for my rental and my experience was absolutely fantastic! I had first went to a discount name brand department store but the prices were too high for what I wanted. I arrived at Express Appliance around 11:30 and found the simple brand name refrigerator for my rental in no time. The employees at the counter were extremely busy with phone calls and customers in addition vendors dropping off product. I was pleasantly surprised when John with the nice looking beard looked up and said I will be right with you. He ended up helping me measure the right refrigerator and I ended up getting it delivered in just two days! John was so helpful and friendly. I definitely will go back to Express Appliance in the future. I highly recommend you ask for John with the red beard if you want great customer service!
Mike Sety
It has been about a month since I purchased a refrigerator for a rental I manage at Express Appliance. I made the purchase decision but the rental owner gave me permission to buy it. My past experience with Express appliance and with the predecessor store at the same location -also selling good used appliances gave me the confidence to recommend this purchase over buying a scratch and dent from a new sales outlet at a substantially higher price. I've lost count of how many stoves, washers and dryers and refrigerators I've bought from these guys and from their affiliate across the street - Wes' Appliances. I've even consulted with them about issues with existing units and they have helped me buy parts and accepted them back for a full refund (as long as the package wasn't opened) when they were not the right part. Over all they really deserve a 5 star rating. They listen and try to make relevant suggestions. I will continue to shop at the Orchard street locations and encourage you to give them a try. BTW.. i posted a longer recommendation on YELP but it has to do with buying used versus buying new and I recommend Express Appliance there too.
David and Sheri Hahn
Over the past 10 years, Express Appliance has saved me thousands of dollars by enabling me to repair my appliances myself. This past Saturday, I again had a five star experience at the Boise store. My dryer had suddenly stopped heating. I pulled the heating elements canister and took it into the store. John Neilson proceeded to provide me exceptional customer service. He helped me troubleshoot and fix the problem. Thank you, John! It's customer service like this that keeps me coming back and always leaving a very satisfied customer!
Forrest Melton
Tim (Tiny) was the man! Got us a hooked up with a new oven at a great price and was very thorough and professional. Thanks Express Appliance for answering all of our questions and getting us hooked up! Definitely coming here if I need an appliance at a great price!
Shawna Daly
I purchased a dryer from them this afternoon and am so excited about the purchase! I bought a dryer off craigslist (yes...dumb move) and turns out it didn’t heat and the guy said it was refurbished, but what he didn’t tell me was that he did it...anyway, it was a whole saga. So, it was recommended to me to try and find a used one from an outlet store! I actually tried a store nearby and no such luck, but I went down the road a little bit and found Express Appliance Outlet and took a chance. I’m so glad I did. They were so kind to me and helpful! I love that they warranty their products! They helped me understand some different things about buying a used/refurbished dryer. What I was really excited about was that they even were willing to sell me a used dryer from a set because that was the one I wanted AND he changed out the cord for me to fit the # of prongs my outlet has. I’m sitting here typing this listening to my special dryer hum away feeling confident that I made a good purchase. So grateful. I am a super pleased with my experience thus far and so thankful as trying to find a washer and dryer was a nightmare until I came to them...and then it was simple. If you want peace of mind, a kind person who just wants to help you find what will suit your* needs, best, then come here. They care. There is a reason they have good reviews. 😌 so grateful.
Craig Woodward
My visit to Express Appliance was a great experience. Liz the sales Lady showed me all the Washers and how well they were taken care of. After talking to her for awhile I was sold. I bought the wash machine and took it home, tried it out and my wife and I were very happy. For what it is worth Liz was wearing a mask for Covid-19 reasons. I highly recommend this store to anyone taht wants a good used appliance. They weren't pushy but explained every thing very well. They even laded the machine into a Van.
Jordynne Ketchum
Very helpful and worked with us to find something in our price range without feeling any pressure. Definitely recommend and will come here again!
Michelle B
Great service! We've bought several washer and dryers from them for rental properties. Great prices on used appliances and great selection.
Monte Stark
Could not be happier with the service and pricing at Express Appliance in Boise Idaho. Our salesman, Scott was a delight to work with. Fast and efficient, he did not pressure us or push us in any way. He asked great questions, confirmed our needs and put together a package deal the we could not refuse, he even threw in a little humor for free. I would highly recommend Scott and Express Appliance.
Dawn Davis
I've had my Kenmore washer and dryer for about 4 months now, and they've been running great. I would definitely return to Express Appliance if I needed any other types of appliances. The staff there were so courteous and helpful!
Installation was quick and happened right when they said it would. Great business!
K Jackson
This place was awesome. We were in and out really quick and everyone was super helpful and friendly. All of the appliances looked great and they offer delivery and installation along with removing the old appliances. I can't wait for everything to arrive.
I wish I could give more than 5 stars. Delivery and installation was actually fun. They were informative on everything they did, helpful with everything I asked and easy to talk to. By the time they left, I felt like I had just had friends over. I couldn't be happier.
Karrie Navarro
I came into the store two different times and came back for the purchase of our refrigerator. Liz helped me pick out the perfect one for our new home and was so helpful with all the details of each one we looked at. We will definitely be back for future appliances!
Marni Perschnick
I had a great experience here! Came in looking for a washer and dryer set. Scott was very helpful and I was able to find a good fit for my needs. Great prices and great customer service!! I highly recommend looking here before going somewhere else. They have a warranty that makes buying used feel safer. The store has a mom and pops feel and like you’ll be taken care of as a customer.
Emily Hendrickson
Easy, honest, and best prices around. Great local shop.
Ryan Rodabaugh
Liz was very friendly, professional and knowledgeable. We had a big need and she explained to me how to fill that need. Jesse who came out to inspect our old washer was comfortable to have in the house and gave us his expert opinion :-) I got a veteran discount and I felt this company was fair with me and my family. I will check first with these guys when I have another appliance need.
Matt Stevens
I purchased a new Beko Freezer from Express Appliance, when I received it the delivery was quick, but upon receiving it, it had trouble freezing anything. Express Appliance was quick to help exchange the freezer and I couldn't be happier with my experience with. I love the Beko freezer and working with Express Appliance was excellent!
Sean Baisley
Chase, was very helpful, great attitude and helped get us a great price!
Jon Cain
John went above and beyond to help me with a repair part. Every time I've been in, they have provided great service. I highly recommend them!
Carson Hammerland
Great experience here. The floor salesmen weren't pushy at all, but informative if you had questions. The delivery and install fees were very reasonable as was the price of the washer and dryer we bought. I would strongly recommend this place to get a great deal on large home appliances.
Infernal Coil
I am giving this location 5 stars for all the previous interactions I’ve had here. Almost all of the staff is knowledgeable and helpful, but if my visit today was my first, it would’ve been my last. The older guy I dealt with didn’t ask a single question, instead told other than about my wife’s appearance, nor did he hear anything I said, just talked over me. In addition, to giving false information about dimensions, he continuously made back handed comments and kept trying to pull me around the store and show me things as if I’ve never seen a washer before. I would expect this kind of behavior from a used car lot. The only reason I’m writing this review is to hopefully catch the attention of management to see the severity of this. As I said above, future customers should definitely support this store and all my previous interactions were excellent. It’s a shame I’ll have to drive to the Nampa location to hopefully avoid this guy.
Marie Fitzgerald, MBA
Friendly, well-stocked outlet appliances. Looking forward to a successful business relationship with all my rental properties and relocation clients in the #TreasureValleysHomeTeam
Bonni Sue Cooper
Bought a dryer from them many moons ago. Still doing a great job. Today I bought a refrigerator and excited to have it delivered. The sales representative, Robert, was courteous and helpful. Their warranty is good, other places normally don’t offer that on used appliances. Will post back after 90 days with additional review.
C G
Brought in a vacuum with frayed wiring. John told me they don't typically do vacuum repairs, but he'd see what he could do. He fixed it in the time it took me to have lunch - I couldn't be more pleased.
Kyle Haugland
I just bought a scratch and dent dishwasher and I couldn’t be happier with the experience. I saw an ad for the particular dishwasher so I called over the phone to check if it was still in stock beforehand and they very patiently and thoroughly told me all the specs, warranty information, pricing, etc. that I had questions about. When I showed up to purchase it they were very friendly and helpful in the transaction, didn’t try to upsell me on anything, and helped me load it up into my car. I will be coming back here for my other appliances!
Maria Stewart
Love this place! We got a GE fridge and Maytag washer and dryer and they've been great the past 4 years. When we needed our washer fixed, I called and they were prompt and fixed it very well. Now we're going to get a dishwasher too.
Amber Lequia
Scott was so helpful and made finding a washer so quick and easy! Great service! Highly recommend.
Tamara Barney
Scott Young was extremely helpful and was able to find me the perfect washer and dryer set for my family. I knew what I needed for my family and he spoke to me very respectfully even though I know next to nothing about appliances.
Delivery and pickup of old machines was a great price!
Conner Hoy
Staff was very helpful and quick at helping us determine if our washer was worth repairing or we needed a new machine. Very friendly with reasonable deals. Will definitely check them out for any future appliance needs.
Kelly Gillespie
We love our new washer! Staff is always helpful and Rob took great care of us. We always get our appliances here. Prices and quality is awesome!
Angie Creasey
We bought a used washer and dryer from this company 12 years ago and the washer recently went out (definitely got our money's worth out of that one!). When it was time to purchase another washing machine for our rental unit, this was the first place we turned to. They helped me pick out a great replacement and coordinated with the property management company and renter to get the new one installed. Great customer service and company!
Bryan Taylor
I bought a washer and dryer set from them in December of last year. My dryer stopped working this month possibly due to someone overloading it in my house. I tried to google the problem and thought I knew what was wrong. I had them order the part I needed and was going to fix it myself. When I went in to pick up the part, a member of their team asked me a couple more questions and made me aware that the issue wasn't what I thought it was, but something completely different. They switched out the part I needed and walked me through how to disassemble my dryer to fix the part and reassemble. They were right.
I am happy that they took the time to make sure that I was fixing the issue with my dryer correctly and then walking me through the steps to fix it myself. Both the used washer and dryer have been great and I would highly suggest visiting this store if you are looking for appliances.
Thank you Express Appliance.
Amanda Wilson
Awesome customer service! After telling them about my tragic accident with my previous dryer they showed true compassion and helped me get a new one! Thanks guys!
Cool Name
When you need a good appliance fast and at a good price, this is the place to go.
Shane Mills
We just purchased our first brand new refrigerator today! The staff here was very helpful, professional, and answered all of our questions! I would highly recommend Express Appliance of Boise for all of your clients! Great company!
doggone nuts
We have purchased 7 appliances from them in 13 Yrs. They have also been out for service calls and delivered all appliances. They are fast, fair, and honest. They are also loyal to their longtime customers. It seems they always give us some sort of deal for our repeat business. Lastly I’ll say that their technicians are always professional and appropriate in our home. We just love these guys! Ps. Get the Speed Queen washer/dryer....you’ll never go back.
jo milburn
Great customer service! Tim was very helpful along with his co worker, they explained everything to me very thoroughly and gave me lots of options.
Im happy with my dryer purchase!
Fuckish This
Just went there today and bought a washer and dryer. The gentleman who helped me was very kind and understanding. I got a good deal out of it too! I would highly recommend! Also my new washer and dryer works! Thank you! And sorry about my google name it’s old... lol
Brooke Ann Miller
My husband and I went in search of a washer and dryer set and a fridge. We were so happy with the service we received at Express Appliance. They are helpful and friendly. Scott helped answer any questions we had and helped us with the purchase of our washer, dryer and fridge. Their prices are good for reasonable appliances. We are happy with our purchase and will do business again with them when we need more appliances. Thank you Express Appliance for making our experience with you easy and wonderful!
Kathe Alters
I recently moved to a new house and bought several large appliances through Express Appliance, since I had a frugal budget to follow. They had a great selection of nearly-new and in pretty-darn-good-condition appliances. Unfortunately, through some miscommunication with one of the sales staff, the delivery team had to deliver and pick up appliances three separate times, as the first delivery of items didn't fit in my house. Throughout the process, the staff was wonderful! They tackled the job cheerfully and with a can-do attitude, including a complicated trip down my narrow basement steps with the washer and dryer. A special shout-out to Drew and his team for making sure that I was completely satisfied with my purchases and installation. I highly recommend this business!
mason T
I love these guys! Scott gave us a great deal on a washer and dryer and included great service at no charge! We took the appliances away and installed ourselves correctly but the first load we did do there turned out to be a leak. We called them up and within 2 hours they had someone out to fix it! Drew came and and fixed the problem with no hassle! And switched the door on the dryer for us! Since then everything has worked great. I would recommend these guys for any appliance need!
Bri
Just had a washer and dryer delivered to my apartment - the models were sold out everywhere nationwide, but they had a set AND at an amazing price! I saw a post for the washer on Craigslist, and after calling to inquire, they had a dryer too! Pretty sure I had about given up on buying that specific model due to no one having stock or it costing 3 arms and a leg.
I didn't want to go into the store to avoid unnecessary exposure, and they were more than accommodating. They texted me pictures of both machines and ran my payment method over the phone. It was delivered on time the following Monday, with the delivery employee wearing a mask. Extremely professional, well priced, prompt. I'll buy from this store from here on out. Thank you so much! I have two loads of laundry going right now with a smile on my face - one satisfied customer for sure. :)
Erik Ekstrom
Walked in looking for an affordable refrigerator to replace the one in our garage. Robert helped us out right away and showed us everything in stock in our price range. We found the perfect refrigerator and it's being delivered within 24 hours. Thank you Express Appliance and Robert!
Steve Hannula
I admit that I had a bit of trouble with the washer I bought, but their technician came out and made some changes and suggestions as part of their warranty. A short time later another related problem occurred and the same technician came out. He replaced the pads and made an adjustment and the washer is working great! Thank you for the diligence to chase the problem and fix it!
Aaron Hansen
Not our first purchase with express appliance, they are so knowledgeable and helpful. This go around we found a great Samsung set washer and dryer brand new with a few dings for a fantastic price. These guys can't be beat.
Kelly Stewart
Kevin was super helpful and knowledgeable in helping us find a new washer. They have a great warranty and took our old washer off our hands. Highly recommend Express appliance for a great deal and friendly service!
Mary Brady
*The* best place to buy appliances and parts if you’re on a budget! Unfortunately, my things break a lot and have returned here many a’time. Excellent service and super knowledgeable people. Reliable machines also!
Andrew Strebel
We were warmly welcomed into the store and our questions were answered by awesome staff. Delivery of our dryer was quickly and professionally performed. Thanks to all the staff for your customer service.
Random Jones
Andrew is awesome and knows his stuff. Tested my fridge and knew instantly that it had no leaks and the compressor was bad. Also checked out my oven (which sort of works, sometimes) and determined what the issue was with it. He took his time to troubleshoot the oven and figured it out. Well worth the call, I only wish I had done it sooner before going at it myself and wasting money on well meaning, but inaccurate internet advice. No hard sell with Express just honest answers.
Thanks again !
Lisa Johnson
Andrew the service technician was extremely helpful in quickly diagnosing my washing machine. I appreciated that he explained everything clearly and made recommendations for a new one. I appreciate that he shared his knowledge and experience with me. Thank you so much! 😄 …
Kevin Pfleger
I have now purchased three different appliances from here- a stove, and two refrigerators for rental properties. The appliances have always been in good condition, haven't had any long-term issues, delivery/installation has always been good and worth the expense. Staff is friendly and I will continue to do business with them.
Christopher Cowham
We have purchased our refrigerator and now our washer and dryer from Express Appliance. We came in multiple times looking for something that we truly wanted and none of the guys there pushed us. We came in on a monday and just were not finding what we wanted and were told to come back on Wednesday when they got their new stock in. I came in and found exactly what I wanted. They got everything set up and it was delivered days later. They have always been respectful of my home and kids and I would recommend this place to anyone. Also, the 100 day payoff no interest is amazing! Thanks guys! Will be back soon when we need to replace out dishwasher!
Allison Power
The salesmen are friendly and let you look around without pestering you. We walked out feeling taken care of with both a washer and dryer and extras. We had confidence that it would work and if for any reason they didn’t they would be there to help repair it and work with us! We have had no problems for a year now!
Christine Grissom
Service was attentive and helpful. Shopped around a little and realized that for used appliance this was my safest best. We have purchased from them before. Gave me a good deal on top of the good price,loaded the dryer in my car for me and I was good to go in 15 minutes.
shelley brock
My husband and I don't shop anywhere else for our appliances. Great products, great people, appliances have been gone through with a fine toothed comb - great quality workmanship and they stand by everything they sell. Highly recommend!
idelene medrano
I recently cracked the glass top of my stove and went around town looking for the cheapest solution. I was greeted immediately and shown the best deals. Great service and deals would definitely recommend! (I was also offered a cookie and a soda which was just an extra perk)
Karlee Kingsolver
Came in looking for a new fridge urgently because mine recently broke. I am Currently a college student at BSU and all the employees were very helpful trying to help me find the best deal for a refrigerator that would fit into my house. They also offered as free refreshments as we walked around and decided on a fridge.
Jacob Brown
Wonderful, friendly and knowledgeable! My favorite appliance repair place
Mitch Kron
Express Appliance is my go-to place for my washer and dryer needs. They have fair prices on parts, and used units with a 90 day warranty. Their knowledgeable staff members are always helpful.
Highly recommended.
Eric Cavanaugh
Fantastic Service! They came out and promptly diagnosed the problem with my washer and offered to waive delivery if I bought within 30 days. I got a great deal on a nice Kenmore! Great experience all around!
Jayson Arrington
This is a great place to get new and used products! Their selection is awesome and very friendly staff. We needed a new fridge for the garage and they had exactly what we wanted. And they will pick up our old one!
Barton Phelps
I love this place. 2.5 positive experiences so far. Number one, they went out of their way to find me a $7 capacitor for my furnace. I am pretty sure they sold it to me at their cost after retrieving it from the wholesaler. Number two, while picking up the capacitor I saw a a great price on a fridge to replace our slowly dying one. A hold was already on it, so they put my name on a list for the style and color I wanted. I didn't expect a call back at all, but they did! And before the current fridge died! Very smooth on-time delivery, install, and haul away. Number 2.5, I just bought a clothes dryer which will be installed tomorrow. They happily answered all my questions and was patient as I texted back and forth with the boss. I fully expect tomorrow's experience will be no different than the fridge. **Disclaimer - I am writing this review for the $25 discount offered on the dryer, however, I would have left one for free, It was way overdue.
Edward Cordana
We have shopped here multiple times, and we've never had a bad experience. The staff are always friendly and knowledgeable, and they are quick to make us an offer that works well for us. Zero pressure sales, just good service.
On top of that, we've never gotten any appliance that had problems within several years of our purchase. It's obvious why it's the only place we ever go!
Joe Fuller
Chase saved the day, Matt was also very helpful.
Tatum Benjamin
Great experience! Wonderful customer service! Tiny was very helpful and gave us some great discounts and helped us get exactly what we needed! Check this place out for sure. Good pricing!
James Goellner
Great local shop, answered all questions quickly and fair!
Stephanie Mills
I am very impressed with this company. My washer went out after having purchased it only 4 months ago. Sadly it was beyond repair when they came to look at it due to the transmission going out. Not only did they replace it with a newer model free, but they also delivered it that same day within the hour! Thank you express appliance. You made my day!
Lindsey Gentry
I bought a washer/dryer set from Express Appliance for a very reasonable price. The dryer broke down after a while and they had someone out to fix it the next day. It turned out to be a different problem than what we had originally thought and we got it replaced and taken care of within a couple days. I cannot stress enough how awesome their customer service is. I will never buy appliances anywhere else!
Julie Decko
This was a very pleasant experience for us and they have a good selection of refrigerators for us to look at. Scott directed us to a refrigerator that one the best value and exactly what we were looking for. We will be back.
Mark Cluff
Initially went in looking for a cheap solution to my broken washer problem. The salesman was very nice, knowledgeable and not pushy in any way. I found a GREAT DEAL on a washer/dryer set that was really only a few hundred $ higher than the cost of repairing the old washer. He gave me all the discounts he could, explained the warranty and future repair costs if any and the deal was done. I'm so very happy!! Didn't know buying a used appliance could be so nice. And with the great price, I don't have buyer's remorse for spending too much. THANKS SO MUCH!!!
Gaël
Helpful and honest staff made it a very painless and positive buying experience. The prices are very fair and they offer a great variety of appliances. Really pleased with our choice to go with those guys vs a "big company ". Thanks again.
Mollie Clark
I bought a Refrigerator, I felt like I got a good quality product at a very reasonable price. Scott was great to work with. He gave me a fair deal and they delivered it very quickly. I would definitely recommend them and would buy from them again.
Karen Sassadeck CIME CHIROTHIN
I would just like everyone to know that I had an excellent experience today at Express Appliance. I made a purchase of a washer and dryer set that was a little older but it was well within my budget and they did not try to Hard Sell me into something that I could not afford. And I would like the ladies to know that I lost my husband in March of last year and I didn't have him to come with me to help make a selection. So the gentlemen in Express Appliance took real good care of me and I felt confident in my purchase and how they treated me with respect. They explained things and in no way shape or form did I ever feel taken advantage of! If I need appliances in the future I will be purchasing them from Express Appliance thank you to everyone!!
Cherie Mckie
I was referred to Express Appliance by a friend who repairs appliances and knows the owner there. He gave them high praise for running a quality business and selling good merchandise at reasonable prices.
I found all he told me to be true...
The employees were all helpful and nice which made the experience even better.
Great store... Great service!
David Wakeman
Bought a washer from them in October 2015. Saved a lot of money and got what I wanted. The guys were very helpful. The machine had a problem after one month out of the warranty, would not completed the second rinse. All Brands replaced the bad part quickly and covered it under the warranty. I recommend them completely. The service guy was Drew and he did a good job. He can come back any time but do not think it will be necessary.
John Thompson
Great service! They had the appliances we were looking for and we were in and out in no time. A+
Joleen Allen
Scott was friendly and accommodating!!! I got the exact refrigerator I wanted! No Fuss!!! They will even remove the old one!!!! I completely recommend this store for anyone with an appliance need!!! TOP NOTCH!!!!
b ell
A great purchasing experience! These folks are the best!
Rich Rayhill
My washer stopped working so I took a look under the hood. Not much made sense. I called express appliance, not knowing why, how could they diagnose the problem over the phone? I spoke with Robert. In less than a minute, he helped me figure out the problem (bad transmission as indicated by leaking oil. AMAZING!). I visited the store on Orchard and Robert helped me find a replacement. Who would think that having your washer die would be a positive experience?! It was. Express appliance is the best!!!
Norval Jones
Salesman was friendly, helpful and courteous.
Found an appliance I wanted and was able to come to an agreement on a fair and reasonable price.
I would not hesitate to recommend Express appliance to other people.
Lance Coumerilh
We were shopping for a used washer. Robert allowed us browse, answered our questions, absolutely no pressure. We left to discuss our options. Contacted Robert and made our purchase. Price was very fair and the 90 day in home warranty made our purchase a no brainer.
JD Campbell
Great place to go when you are looking for a washer or dryer for a good price and quickly! They were extremely kind and helpful and gave us an amazing deal. Scott was fantastic and made us feel very welcomed. I recommend them!
Kim L Smith
I was in the store a couple of weeks ago because my fridge died. I did't have a lot of money to spend so I needed some help. Scott was extremely friendly, courteous, helpful, and a great salesman. He sold me a like new fridge that we are very happy with. I would definitely use them again.
Enrique Martinez
Scott and Robert and the whole team at Express appliance were super helpful, informative and most importantly for me, low-pressure sales people. I was surprised at the quality of appliances, some brand new, that are in store. I definitely recommend you go check them out before you go to a big box store.
cynthia medrano
First and foremost ,
I have to say that the service and customer support at Express appliance is second to none !!! —
After recently moving - and needing a new refrigerator- we were told to visit Express appliance .. we got a great deal on a name brand appliance —
But when that appliance had problems due to manufacturer faulty sensor — they stood by us and helped us through it ..
It’s unbelievable to find that kind of service in today’s society ..
My family is grateful for Chris and his team ..
The leadership in this company really values their customers ...
You would never get that level of service at the big box stores ..
Do yourself a favor and consider them for your next appliance purchase — you won’t regret it !
A grateful consumer 😊
Patty Costello
I highly recommend Express Appliance for your appliance needs! Why buy brand new when slightly used (and MUCH cheaper) will do? I bought an LG washing machine for under $400. This LG retailed for well over $1000 brand new. They will deliver and install this for me and they also offer an automatic 90 day warranty. Friendly, helpful service from Chris.
John Hanzel
If you are looking for customer service, you will find it at Express Appliance in Boise. We have now made two purchases, and had one service visit. We have been treated with "over the top" service and honest recommendations. Delivery has been on time and efficient. Thanks Express. We will be back.
N. Rodriguez
These guys are awesome! I thought my dryer was broken, so I took it apart, and pulled the piece that I thought needed replaced. I took it over to them and they were fantastic.
Very friendly, extremely knowledgeable people there, they bench tested my part there on the spot and were able to determine that my part was fully functional. They told me which part was likely at fault, and sent me on my way.
They didn't charge me anything, or try to sell me anything I didn't need, they were actually more interested in saving me money than making a sale. They even gave me and my friend free sodas while we waited!
these guys have a philosophy of customer service that I thought no longer existed. They have in me a customer for life. Look no further, these are the guys you want for all of your appliance needs.
spot, and
Ann Fortin
I had some problems with my appliances that I purchased, but Robert was very helpful and nice about replacing them and making it right. I would definitely encourage buying from this company. They have some really nice things. Thankyou again
Lynda Anderson
The gentlemen at Express Appliance were wonderful! I went in to buy a drier and I have one being delivered to my house tomorrow afternoon! I have a gas drier I wanted to get rid of, so they purchased it from me, by giving me a credit towards the electric drier I needed to buy! They were helpful and great to talk with. I highly recommend Express Appliance.
Bradie Koch
Had a great experience at all the Express Appliance storefronts. Initially went to the Boise location and met Scott Young there. He was very knowledgable and guided us through the entire buying process. Their prices are extremely competitive and fit a lot of family's budgets. The best part about buying from Express Appliance is they stand behind their product 100%. Not only do they ensure all parts that need replacing are replaced before selling the appliance, they also offer great warranties. We ended up making our purchase from the Nampa location because they had the model we had originally looked for. Equally great customer service from that location as well.
Laura Wagner
Absolutely love express appliance on orchard was so helpful! They explained what the different types of washers/ dryers meant and why the models were different. We really enjoyed Scott’s professional and friendly demeanor and helping us choose our set
For our first home !
Jamie Pitts
Came in here looking for a good price on a specific type of refrigerator. They had what I needed and at a reasonable price. They we're very friendly too! I'll definitely be back for my next appliance.
Tony Murkle
It was a great experience. The gentleman was very helpful.
Laci Stanford
My husband and I were looking for a used refrigerator. Drew and Scott were extremely helpful in helping us pick one out. The refrigerators were very clean and had been thoroughly gone through. Great prices and a variety of great ones to choose from.
Jessica Fishler
After an exhausting experience at a corporate competitor, Express Appliance Outlet made all my troubles go away. Just by simply asking to borrow a tape measure I had exceptional-no pressure customer service. Highly recommend!
Andrew Jackson
Jesse came out for a stove repair service for our new rental home. Was quick, efficient, friendly, and for us square away! Thank you Jesse!!
Rachael Wright
We got a great washer and dryer! There were a couple of issues, but they came out and it wasn't a problem to get them fixed. Scott M. was very helpful! I am coming back for another set after moving.
Michael E
Have done business with these guys the number of different times they run a very fair worthwhile and honest business. We will continue to use them
Sabine Hartmann
Clean appliances in good working order to a fair price... that's what you get here. They even come with a warranty. The delivery is right on time, with advance notice, which is truly helpful for working people.
Paul Lopez
The prices are reasonable, but where they REALLY shine is in their customer service. Every time I'm trying to resolve an issue with my appliances, this is the first and so far only place I call. They help me to buy the correct part and warn me of other issues that may be going on as well. At the end of the day, when I have finished the repair on the first attempt, I already know yet again who my first call will be the next time an appliance breaks. It's almost like there's no other companies competing with them, I mean really, I haven't looked for any place else in years. Do any others even still exist?? LOL
Renée
Great service! A ton of selections at great prices. Bought a new samsung refrigerator came with a warranty. Will purchase from EA for all my appliance needs.
Michael Pharris
Everyone has been very helpful finding the appliances that fit our needs. Awesome to deal with a place with no sales pressure like other appliance stores. Financing option was the easiest process I have seen.
Chris Adkins
Their delivery service is bar none the best there is, the driver is very cautious of your home. The people behind the counter are very courteous, and can answer all your questions, and give advice for the DYI people. The prices are VERY fair, and VERY competitive. if you're looking for a great used appliance this is the place to go, i have seen refrigerators that are under $900 that sell brand new for $1700. NOW THAT'S A DEAL!!!! Go and see them, and don't forget the delivery.
Alison Locke
Easy, simple, friendly, fast! I knew exactly what I wanted, found it, paid, and scheduled delivery within 20 minutes of arriving. Friendly service and delivery people. No complaints here!
Jenna B
I'm a first time homeowner and my fridge just broke. This was literally my first time buying a fridge. I was able to find an amazing deal at Express Appliances!!! The owner Scott was very helpful and informative.... I feel like I got a great appliance and I'm so happy they offer delivery!!! Mission accomplished and all under 10 minutes! Whooo hoo!
Mark F
Awesome place to shop. No pressure.
Heather Mercy
Just stopped in to pick up a washer and dryer. I left with a washer and dryer, all the accessories and a year warranty on new machines. Scott made sure I saw all of the options and made sure I saw any dent so there would be no surprises later. Looking forward to getting them home.
Jerry Casto
Went in looking for a generic appliance part for a project. Everyone was very helpful, especially considering what a nominal item I needed. Peter (technician) took the time to find what I needed. Gave me a chance to look at the great selection of appliances and parts they carry. I would definitely come back for parts, service, or a quality used appliance.
Randy Hodgkinson
Ordered a refrigerator on-line and they contacted me right away. Friendly service
Dana Biberston
Love this appliance parts repair store! Great prices and excellent customer service! I've been here several times and each time the staff has gone above and beyond to not only make sure I have the right part, but will test other parts if it is with me and have even replaced simple parts needing repair in the store with the parts I purchased here as well (if able to replace in store). They give great advice to help keep your appliances in top shape as well!
Tracy Hadley
Thanks for helping my 85-year-old mother replace her dead refrigerator plus arrange for same-day delivery so she wasn't without a refrigerator all weekend. Friendly knowledgeable service, on-time delivery & installation, free haul-away; couldn't ask for a better experience.
Jason King
These guys are great. Very knowledgeable about all makes and models.
I was able to bring in a video of what my washing machine was doing and they had great suggestions on what the problem was. They also had the parts I needed in order to fix it.
Thanks guys.
Josh Baker
Amazing help. I will never go anywhere else.
Sean Chamberlain
Walked in looking for a good deal on a washer and dryer set and walked out satisfied. Our sales rep was cooperative and willing to work with my budget. Overall a pleasant experience, would recommend.
Julie D
I found Express Appliance to be a great place to shop. Robert, the manager, was very helpful and listened to what I wanted, and what I didn't in a washer and dryer. I appreciate his genuine help and look forward to receiving my appliances, delivery is quick! Shop Local!
ICRM
Express Appliance was actually my third call placed when trying to find someone able to come and diagnose a failing washing machine at our clinic in the most timely manner. I'm sure glad the first two calls didn't work out! Scott was able to schedule a repairman to come the very next day--and he was very honest and professional when giving me the news that our poor old washer was likely going to appliance heaven. He was explaining options for repair vs. replace when lo and behold! I learned that not only does Express Appliance offer onsite diagnosis and repair services, but they also have a great selection of refurbished appliances. We were able to buy a replacement set for less than the repair would have been on our old washer, and the crew was able to deliver and install them the VERY NEXT DAY. In a nutshell--I would highly recommend Express Appliance for your repair or purchasing needs--or both, like we did! Honest and speedy diagnosis and estimates, great prices on replacement machines, and customer service that was very kind and accommodating.
Scott Richards
Very friendly and knowledgeable. I provided the part number for a bearing\seal kit, they knew exactly what it was for and what other parts I might need. Knowing that it was a difficult job, they told me that they would have a technician available to talk to if I ran in to any problems. This is a world of difference from WL May, who just treated me like I was an inconvenience. Parts were very reasonably priced too.
Sabrina Wood
I would highly recommend Express Appliance to anyone! They came out to check my refrigerator and I decided it wasn't worth it to wait for a repair. They didn't pressure me into purchasing anything from their stores, but offered a deal because they had come out to look at the original. After shopping around I came back to their store to purchase a refurbished one from them. They went ABOVE AND BEYOND in helping me to choose one and have it delivered the next day!!
Ben Ellsworth
Excellent service and very friendly staff! Found a new washer at a GREAT price! My old washer was purchased from here as well and lasted over 12 years. Great place to do business with.
Michael Atkinson
Express Appliance has great personal service. They will take the time to really listen to you and help save you some expense if they can. They have a good selection of appliances right in their store. It will be worth your time to check them out.
reidaldrich
Just bought a fridge here, and had such a good experience I wanted to write a review. The owner was honest and knowledgeable and my favorite was he not only didn't pressure us but he didn't try to up sale me. I'll be back
Green Acres Pet Center
I can always count on Express Appliance Twin Falls to keep our appliances working and in great shape. We run our washer and dryer almost 24/7 and need them to work at all times. Thankfully Express Appliance is on the job. Thank you to Zach, Paige, Johnny and the rest of the crew!
Justin Westover
Well educated staff that helped me find what we needed. I highly recommend that if you need an appliance repaired or replaced that you stop in or give them a call! Fair prices and nice to know that the appliance you're buying has been inspected and is not just been sitting in someone's garage for years collecting dust.
Kate Engel
My stand along freezer wasn't staying as cold as it should have, so I called these guys. Scott came over with another gentleman (sorry, I'm terrible with names and can't remember his name) and had it fixed and running correctly within about 30 minutes. They were both very nice and professional and did a fabulous job (and saved us from having to buy a new freezer!). Would highly recommend them.
Michael Kolenic
Have used these guys several times over the years for different appliances. Have always been very knowledgeable and willing to work with customer. I usually try to repair my own stuff, and they will always answer questions and give guidance. Will look up a part for you, and give part number to you so if you choose to order on web you can, (because 99% of the time they ARE the only company locally to have parts on hand). Sure, you can get cheaper on web, but are you willing to wait several days? Their mark-up on parts is VERY reasonable, especially if you tried ordering parts yourself and wanted next day delivery.
Called up store today because my fridge took a dump. Jesse (repair technician) answered. He was willing to work with me on phone to diagnose my issue. Based upon my fridge's symptoms and his experience/knowledge, he quickly walked me thru removing the main control board. Yep, it was fried. Yep, he had it in stock. A quick trip All Brands, and in under an hour from my initial call I had the fridge up and running again. He even wanted me to bring old part with me just to verify that it was defective.
These guys are awesome! Trust them for ALL your appliance repair needs, whether you're a do-it-your-selfer, or need a repair technician to do it for you. They have never steered me wrong, and are always willing to help in any manner possible. There are plenty of ways they could have gotten more money from me (like always insisting on a service call), but these guys BELIEVE in great service to their customers, there by ensuring that they get repeat business as well as people like me singing their praises and directing more customers their way, This is how ALL businesses should run! Thanks again guys for all the help!
Glenda Bean
Will definitely be recommending Express Appliance.
Our dishwasher was doing a horrible job cleaning dishes. When the repairman (dont recall his name) came out to service it he suggested try a different detergent first.
He could have said it was worn out or needed an expensive repair, but he didnt. In fact they didnt even charge us a service fee just for walking in the door.
Good to know there are still honest businesses out there. Will definitely be using them for our future needs
Jessica Miceli-Dodd
They are rock stars at express appliance. Our dishwasher went out, and with our big family, that's a big deal. We called and they sent someone out right away. He fixed the diswasher, then talked with us for awhile about the different brands and options for a washing machine that we're in the market for.
The technician was smart, thorough, kind, and seemingly an expert in all appliance matters. They're a family owned company, and definitely have our total trust and confidence. We'll keep using them, though we hope our appliances don't need repair that often :)
Kristy Chapple
Express Appliance has helped us out a few times. We have purchased a washer from them & they replaced it right away when we had an issue. Have not had an issue since. Now buying a dryer. Wonderful customer service! 🙂 …
Patty McGrath
We came back from a camping trip to find our 30 year old Whirlpool Dryer non-functional. One phone call to Express Appliance had a technician at our place that very day to analyze the problem. He told us exactly what was wrong, how much it would cost to repair and when he could get the part in to come back and fix it!
The technician not only repaired our dryer in a timely manner he also took the time to thoroughly vacuum the inside of the dryer while he had it apart. Great service!
Priscilla
Knowledgeable, professional and friendly. From in-store research, purchase and delivery every step was met with kindness and professionalism. Recommend without hesitation.
Tom Wenzel
I have been dealing with Express Appliance for many years even before they bought the store from the previous owners. I have had nothing but great service and lots of free advice! There services are professional and the costs are very reasonable. I highly recommend paying them a visit.
Darcie Dille
Express appliance is the best! When we need to replace or repair an appliance in our home, they are our "go to" company. No one beats their awesome customer service or competitive prices! Give them a try, you won't be disappointed!
Brian V.
Doug has worked on many of our appliances over the past couple of years. He and the team are very professional, punctual, and present reasonable prices. We highly recommend Express Appliance.
James Kimball
Very knowledgeable and kind people. Great service 👍 …
Amanda Cox
Great service! I was in and out quickly and found a great deal for my new house. I was going to go the Craigslist route but felt better knowing I had installation, delivery, and 3 month warranty!
Nicole Hamm
This place has been so helpful with our family on appliances. They go above and beyond and take their time to make sure you are satisfied with your purchase. Thank you!
Mario Galvan
Great experience. Everyone was super helpful.
Raphael Ricardo
This place is great and the staff is friendly, knowledgeable and helpful. They helped us load it in the truck too.
Megan Clark
Excellent service and shop. I have bought many appliances here. I bought my front loader washer / dryer set two years ago and they are still working great! Buying a microwave today for a deal!
Josh Deshazo
I visited your express appliance after looking calling and looking everywhere for a replacement plug for my washer, A incredible parts man Scott Young helped me, Not only was he kind and courteous, He was able to find the plug I needed to get my washer up and running again when no else could find it, Scott Young did and saved our washer and our day! I would recommend express appliance to anyone for their appliance needs. 5/5!
Allen Moya
Great deals, easy conversation, no nonsense.
Lauren von Jess
Super helpful over the phone and in person. Will buy from them again
Kimberly Jaramillo
This place is awesome. I was very skeptical of a place that was not a big box store, but got a stellar deal for a fabulous washer/dryer. Fantastic customer service. Highly highly recommend.
Leslie Wagner
Stopped in for a thermal fuse. Was in and out in under 2 minutes. Great, friendly service. Highly recommend!
Duane Mathes
Staff was very friendly. I had a washer I was trying to repair and got stuck halfway through. Advice was good, but I ended up buying a refurbished one anyway. Overall great experience.
Andrea Bogard
I have bought several appliances from them over the years and always have they been on time and they get it all in place fast and easy. They have even gone above and beyond as well. I will always check with them first.
Jennifer Maupin
My husband and I have been looking for a fridge for our new home. They are very reasonable in price and great products. Staff was also extremely helpful and nice. Theyve also been great for washer and dryer at my Facility.
Jessica Ahern
We just relocated from out of state in need of a washer and dryer, this was the easiest part of our move! As soon as we arrived we were greeted and received the best assistance in picking the best suiting set. 100% recommend!
Nick
Very helpful, actually had a washer and dryer available for immediate purchase. Home delivery and installation for a very reasonable cost. Would definitely buy from again.
Marty Mickelson
Very friendly staff and had the parts for our refrigerator in stock. He also gave us the part number for the filter and showed us where to order it to save us some money! Highly recommend!
Daniel Whitaker
awesome place and cool guys. Bought a range from them had a problem but they fixed it asap. was so pleased with Scott and his customer service we came back and bought a dishwasher.
Melissa McKown
The cashier was attentive, quick & had great customer service!! I ordered the wrong part online for my washer. So I stopped by there this morning & not only did they have it, but they had it today. Now I can get my washer working.
Flo Martinez
10/10 this place has great prices and I would recommend to get an amazing washer, dryer, fridge raider etc. and the customer service was perfect he was fast and when we called the day before they where so helpful so thank you Robert!
Cydnie Eason
Great service! Straight to the point and gave exactly what I needed. Highly recommend.
DGR Webwo
WOW- Mike Rocks! I just had my Kenmore Washer die on me... it ended up being a coupler that mates the motor with the actuator transmission. I was able to find the part on line but I would not get the part shipped to me for 10 days. So I called a bunch of places but they were all closed on Saturday and then I hit the jackpot! I found All Brands Appliances / Express Appliance on Orchard in Boise. I called them and they told me oh yeah we carry that part and we are open til 5:00pm. So I went there and picked up the part and I casually asked so is this a hard part to replace as I was going to try and fix it my self but I have never worked on a washer before.... This is where I was so so impressed... I was working with a guy named Mike and he said no not really, come on back here and let me show you real quick....WOW I was like really, ok...so to shorten this comment a bit we went back there and for about 10 minutes he showed me exactly what to do and was very thorough! So thorough that I went home and dove into my washer with his instructions fresh in my head and I was able to take the washer completely apart, shell, control panel, etc, tip the washer up so I could get to the broken part and then take the motor off replace the broken part and put it all back together again in about 45 minutes.... and it WORKED! THANK YOU MIKE!! I will be telling all my friends about this and you now have a life time customer! -Dan
Matt Button
A couple of years ago my dryer wasn't working. Every time I took a part in they would test it at no charge. I was able to get my dryer working by just paying for parts. We were on a tight budget so that was very helpful. We have a different dryer now but it just broke. I called a place closer to us to get help. The other place wasn't very helpful so I called All Brands Appliance and they walked me through what I needed to do to take the part off and bring it in. I'm going back to All Brands Appliance.
Steve Christensen
First off a lot of businesses claim 'customer service', this business defines 'customer service'. It has been a stressful week, all related to a single issue.
On Sunday, my washer started acting up. The cold water would not turn off.
On Monday the toilet valve went, plus the inside float assembly.
On Tuesday, the well pump went, and the Oven stove's sensor went belly up.
So you can imagine trying to get things back to normal after the massive expense ($1300) for the well pump. Stress level was through the roof.
Calling this business, I was able to salvage the rest of the week, and the long weekend.
They saved my sanity and some hard earned money.
But that is not the best part of this business.
The gentleman there demonstrated and walked me through replacing the washer solenoid, which I was able to do in under 30 min by myself.
They are great and the went the extra TWO miles.
Many thanks, and many kudos.
Eric Cawley
Our dryer died on a Friday night. We called Express Appliance, and were told we could stop by the next (Saturday) morning and check out some options. Not only did we have plenty of options, but we found a terrific dryer at a price far less than I'd expected we'd have to pay. You guys have earned your 5 stars...and then some!
Pohley R
I have been in several times and always had top notch service, super friendly, helpful and accommodating. In addition they have a great selection of quality appliances! I would highly recommend!
J Fry
Excellent customer service. We went in on moving day... they held the appliance we wanted, we came back same day and we were in and out in less than 15 minutes.
Ryan Van Renselaar
The no pressure sales staff really helped a frugal person like myself. They're all kind and polite - definitely recommend my friends and family members here.
Jg
Found exactly what I was looking for at less than half the price that I would pay elsewhere. Not only that but they also deliver, take your old machines and install the new ones. Definitely would recommend this store to all my friends and family
Kohdi Lamke
It was easy to find what I needed. Pricing was good, and I was helped immediately. They even let me hold an item so I could go pull out my money. Super friendly, and easy to work with.
Theyve got it together, and they know what theyre doing. Id reccommend them every time
Molly Kukachka
I bought a washer and dryer. Got a great price and Scott was really helpful. Even offered to change the side the door swings open on the dryer. Really impressed with the prices and service.
Michael James
4 P.M. evening before Thanksgiving...... Fixing pie crust & to my dismay see white light come out of stove. Stove element fried & only one place I knew had one. Drove to location to find they closed 30 minutes before. I said google find me oven element Boise ID. Up came places that I knew would not sell parts. I clicked on the 3rd one down. It said It's just around the corner literally. As I pulled off Orchard to the front is an OPEN sign & Scott inside helped to sell us the last element for our stove!! Was 8 earlier in the day and only one left that fit our model... LOL THANK YOU SO MUCH FOR SAVING OUR THANKSGIVING!!! Looking for used appliance or repair, check them out. Great People!
Mark Beaudoin
John was amazing I highly recommend him for your service and sales needs
Jose Serratos
I came in to buy a fuse. The worker ( I think the owner) was busy but still greeted me. At the checkout he tested my fuse and and gave me one on the house. I rarely shop local because of bad experiences in Boise but will definitely start doing so more often.
Nicole Good
I came here looking for a good and dependable washer. The guys here were wonderful. They were very knowledgeable and gave an awesome deal! Thanks Express Appliance Repair & Service!
Jean Barney
I had a noise problem with a used refrigerator I had purchased from Wes's Appliance. They sent "Jesse" from Express Appliance Repair the next day. Jesse was able to fix the problem right away. He was very professional and came when he said he would. I recommend Express Appliance Repair to anyone.
Erika Melanson
We have a very particular fridge setup that required us to measure EVERY fridge in the place. Scott was super accommodating and helped us make sure we got the right one and it would fit. We will be back again!
Daja Fite
Scott Young is super friendly and very helpful. We have purchased fridge and freezers from him and will continue to purchas appliances as needed. Far beats prices of new. !!! Thank you
Shane Dwyer
Extremely helpful, knowledgeable, and great to work with.
RedTheNoob
Friendly staff, great appliances. Cheaper than any other place in Boise and they treat you with respect and they dont try to pressure into buying more than you can afford, want, or need. I highly recommend them!
Derek Dombek
Amazing people! Very easy to work with, knowledgeable and very real with us. Would definitely recommend them again. Better than new!
Peregrina 730
Very nice place. Very helpful staff!
Brittany Rhoades
Very impressed with the friendly service! Knowledgeable and courteous. Helped with other appliance issues, as well, and offered up suggestions and ideas to fix them! Thank you! We will be back!
Marc Payne
Fast and friendly service. I needed a used dryer, and within a few minutes of walking in the door, one was loaded in my truck. Another happy customer!
Ralph Getchell
Wouldn't you know it, with a wedding party in town, our dryer went out. Express appliance took my call on a Saturday afternoon and told me they had the part. The part was a perfect match for my dryer and the price was very reasonable. Thanks!
Dustyn Stevens
Great customer service. We came in, looking for a washer & dryer set and found something we loved in about 15 mins. Rob & Liz absolutely awesome!
Nicole Patterson
I went to the store when a piece of my top dishwasher rack broke off. They had the replacement parts in stock and even repaired it for me. Great service and very competitive pricing.
Doug Crosby
Always has taken care of us in every way. The only place to go!
Tara Boscawen
This is one of those business it's refreshing to walk into. The service is excellent, the staff is super polite, helpful, and attentive. Definitely my go-to for used appliances and service in the Valley.
Kaitlyn Harlow
Great selections for new and refurbished products. The sales man offered additional discounts which was super helpful! He was knowledgeable about the products.
Debby Dudley
The people here are very helpful. They helped me find a new refrigerator at a reasonable price. I will go back if I need any other appliances fixed or changed out.
Corlis Schellberg
We found a refrigerator at a great price - it was clean and ready to use. The staff at Express was friendly and helpful, and the fridge was delivered and set up in a timely manner.
Christina Sorelle
Doug was so helpful and got us into the fridge we wanted. Also they have a great selection to choose from. We were very happy with the price and the customer service!
David Woolverton
I had posted a negative comment on these guys, but I now take it back. I was contacted by Scott to apologize and make an appointment to correct the situation. He was courteous, prompt, and efficient in his resolution of the problem.
I reverse my stand and highly recommend this outfit for your appliance needs.
Zachary Smith
Good and friendly customer service. Sold us a A/C unit for our bedroom cheep with an honest expectation of the unit. Next time i need an appliance this shop will be my first stop.
DNR 31
Very happy with customer service. Highly recommend talking to Tim if you have any questions or need help. Prices also very reasonable!
eric carlson
Great customer service and great deals on appliances. We bought a washer and dryer and got an amazing deal! Darin was extremely helpful and attentive.
Daniel Talavera-Palominos
Amazing service right off the bat. True honesty when it comes down to knowing nothing about appliances. Highly recommended for all appliance needs. Thank you so much!!
Heki Zekir
Shopped around everywhere looking for a perfect white dish washer and finally found the right one here! Awesome customer service, quick and easy! Highly recommend!
Rachel Aranda
Easy installation and a good price! Good people that helped me buy a washer/dryer at reasonable prices, and got them installed quickly for me!
patty king
Great service at express appliance! Very honest and knowledgeable staff. I feel good about this purchase.
Chris Canfield
Friendly and personal service, excellent turnaround time, and fabulous prices. Not pushy in the slightest, and well refurbished products to boot! Can't recommend highly enough.
krayzeeasskris
Staff is knowledgeable and very fair. Kinda homely, but that's whatever. I will trust these guys for all of my repair needs. Check them out when your appliances need did.
Pamela Thompson
Great customer service and answered all of our questions! We came in looking for a direct drive washer and we found one!
Elizabeth Miller
Great deals! They were the cheapest we could find on used appliances! But good quality too!
Jyl Adams
So happy I called them, they came right out to fix our refrigerator, and it was the best appliance repair experience I can remember. The person who came out was great. I'll definitely call them again.
Dottie Freckleton
Had the best experience found exactly what we wanted, clean appliance, warranted, loaded in vehicle all at a pleasantly dedicated salesman with excellent prices. Thanks Scott
kayla curtiss
This appliance shop is not only convenient but is reasonably priced. I really enjoy the amazing customer service we receive and I plan I buying more from them.
V
Scott was amazing!! Was honest and very helpful which saved me from buying parts i didnt need. Love finding stores with employees that go above and beyond to help a customer.
DAv1d
The employees were great and I’m super happy to have found a dryer in good condition for a good price. Definitely would recommend if your on a budget.
Jason Witt
Great service and they had the part to get my dryer up and running! Would definitely recommend.
Todd Mason
These guys are awesome! Been here multiple times and always recommend to other people. No pressure sales and very knowledgeable. Never would go anywhere else!
Elizabeth Rauch
Chris was right there when we walked in dashing hi and offering to help. Showed us exactly what we wanted and even have my girls quarters for the quarter machine! Best service I've had in a long time!
Michelle Morales
Very informative and felt welcomed once we walked in the door. Best prices in town with a warranty of 90 days for everything then 30% after that. I'll highly recommend it
matt newman
Very friendly, customer service was great. Helped me get the washer and dryer that beat fit me at a good deal.
Sleeping Dragons
The best appliance repair company in town by far. I actually drive all the way from Meridian to get parts or by appliances here. Customer since 2012 and proud.
Timothy Beck
Friendly staff and service who helped us find the replacement refrigerator we needed to suite our needs and space at a good price.
Doug Funk
John was very helpful and knolwedgable.
Elizabeth Bumiller
Helpful, friendly, knowledgable service. Talked about needs and everything that is in their stock. Website stock was up to date.
Ben Rivera
Had a great experience. Needed to pick up a reliable fridge for the garage and they helped me out with a great model at a great price.
Adam May
Always great to do business here. Fair prices and awesome customer service.
Kim Shively
This place is great! The guys were very helpful. They were knowledgeable about all their appliances. Would highly recommend.
Matthew Finnie
Best customer service in the treasure valley! Good prices, budget-Friendly, polite staff. Will definitely shop here again and would recommend to friends.
Susan Boone
Liz was very helpful, measured every refrigerator in the store for me. She was very patient and gave me a great deal.
Elliot Salmon
Excellent service! Scott ran across the street in pouring rain to let us in after they were closed. Friendly and very helpful!!! Highly recommended.
N M
We always find a good deal here- my parents bought our appliances here, and now we have too. Thanks for your hard work! :)
Cassidy Howard
Great experience buying a used washer/dryer. Large selection and friendly and helpful staff. Would recommend!
Kristin Jones
Friendly, knowledgeable staff. Found a washer in great condition for a reasonable price. Very happy with our service.
Dorothy Steffens
Fast and friendly service! Prices were amazing. Whats best is the delivery only having to wait four days.
Bryan Thompson
This place is great! I couldn’t of found a better deal on a appliance that still looks new! Very pleasant staff and easy to deal with!
Jamie Lough
Walked in and was immediately greeted. Explained what we wanted and how much we were looking to spend and he was very knowledgeable of what had just came in and directed us to our new fridge!!!
Coming back for microwave. :)
Taylor Joy
Super helpful and great prices! Highly recommend if your looking for appliances.
Ryan Hughes
Very happy with my new used refrigerator. I was in and out of there very quickly with no hassle. Excellent experience.
Roger Titmus
I always go here first. Never bought a washer or dryer anywhere else. Nice folks to work with.
tom eubanks
I have been buying from this business for many years and they always have great used appliances at a good price. Customer service is tops.
BK Surratt
2nd time they've helped me get the RIGHT part for my Maytag washer and dryer. Great service, knowledgeable parts counter and friendly service!
Ellie Thrall
Very friendly, knowledgeable with good warranty we will definitely be back for future appliances.
Kathy Hinderager
John and Chase were great!
Fr. Matthew Garrett
Very good selection of refurbished fridges found what we were looking for right away. Friendly and helpful staff. Great and painless experience.
Myles Davis
Found a washer dryer set for a great price.
Justin Debois
Super helpful. Answered the phone and helped me with everything, were super patient while I looked up the model numbers. Had the part and got me all squared away. 100% will reccomend.
amanda Q
On it! HD exactly what I need and was able to take home same day!
marni darpa
Highly recommend Express Appliance Outlet! Super friendly and helpful! Had the part we needed on hand.
That one Pirate guy
Bought a washer, very helpful. We have bought things here before , always a good experience
Daryl Wilson
Very nice selection of clean, used appliances. Friendly customer service from Scott and the team. Easy to do business with.
Caitlin Anderson
Scott with express appliance is the best! They have super fair prices and are very helpful. Go see them if you want new appliances.
Billy Roberts
Wow........great service. Chris was very helpful and was willing to help answer all my questions. He got me into the perfect washer. Thanks express appliance.
Art Wilson
Excellent service, friendly staff and a great deal. Bought a washer & Dryer today. Highly recommend.
Art & Jeanine
Marx Marx
Very professional and helpful. Helped load and explain return policy if we were unsatisfied.. Very happy with our purchase
Kandy Sealy
Just bought a new fridge. Excellent customer service. Fast, friendly and knowledgeable! Would recommend to all!
Allan Donnellan
Got a song of a deal, super easy buying experience, definitely coming back for more stuff as we upgrade our appliances!
Lizbeth Medina
Robert and the entire Express Appliance team in Boise are AMAZING! would highly recommend people to shop here locally for all their appliance needs!
Sam Myers
Tiny was quite helpful and was able to get the power cord swapped to accommodate our hookup. 10/10
Dustin Portela
Had the item I needed in stock and explained how to install it. Excellent service and inventory. Very helpful with Saturday hours too.
Robin Birdsall
Scott is your guy! Thank you for the great service and the no pressure sale. These guys are fun and LOCAL!! The delivery service is top notch! Thanks chum, lol.
Keehton Potter
Robert and the crew are Express Appliance were a great, they helped us get what we needed, everyone was very friendly and knowledgeable! We will be back!!
Patty Payton
So far... so great! Bought a washer and Dryer! Very helpful!
Jackson Longwill
These guys are awesome. They are extremely fast to respond to an issue with our appliances. Would recommend these guys to anyone.
Micheal C
Great place to get your appliances! Super easy process and very convenient. Super nice staff and very helpful.
Cathryn Fuller
Incredibly friendly service and I love the fact that they'll recycle your old appliance for you.
Cavan Gates
We came in to look at washer's and dryer's. We were greeted as soon as we walked in by the very friendly staff. They were informative and really helpful. Thank you so much!
Andrew Turner
They helped me out and gave me a replacement door handle for my oven, free of charge. Awesome and helpful staff.
Vanessa Black
Just bought a french door fridge, the people were helpful, price was great. Was able to deliver very quickly.
Brian Bentler
Great service and great selection. Robert did a great job of selling my wife and I the refrigerator we wanted for the price that we wanted.
Laurie Kolb
Great customer service and they gave me a smoking deal! I LOVE my "new" used washer and dryer!
Trina Fry
Great selection and customer service. Have purchased here previously and had great success with the appliances!
Peggy L
Extremely helpful! I was able to zero in and get a great product for a great price! Highly recommend!
Katelyn Mitchell
I walked right in and got help instantly, very knowledgeable and honest about the appliances, and walked right out with exactly what I wanted. I would definitely recommend!
Brandan Kirby
Amazing service and the exact appliance I needed at a great price!
James Maloney
Just got an amazing deal on a great washer & dryer set. Chris and the guys were great. Drudgery was fast and easy.
Hannah Stieferman
Wonderful customer service! Great appliances for the best prices! Will be using this store again in the future!
Kryssy Cowley
Had a wonderful buying experience. Delivery was on time and very professional! Thank u! I will continue bringing my business here!
Trista Worrell
I love that they offer financing! Robert was extremely helpful too. Would definitely recommend this place!
Marian Boockholdt
Darin was very helpful...in helping me find just what I needed in a used washer dryer pair....
Also came in for help on a repairing a dryer 2 years ago.....These Guys Rock!!!!(Scott is a slave driver)
Mikey Howell
Friendly, quick, and knowledgeable service. Good products, great prices, and delivery available. Would definitely recommend.
Trudy Garringer
Great experience and got a great deal. Tim was most helpful and everyone was friendly.
Carma Burnett
I've used Express Appliance a few times now. They're very professional and honest. I would highly recommend them.
Nikki Sumner
Great service and friendly customer service. Found the exact washer and dryer I wanted. Very impressed with the inventory!!
Marina Chobu
Pete was amazing ! Helped with everything that I didn’t even know I needed help with! Very nice and friendly and fast and efficient! Thanks Pete your the best!
Jesse Weber
Great information and service from these guys!
Ashley Scott
Great customer service. Helped me find exactly what I needed. Very helpful and efficient.
Amy White
Awesome customer service from Robert and Chris. Great prices and service. See them before you buy new!! Thanks
SKY ATTEBERY
Gave me a good deal and options to pick up old stove and deliver new one. Fast and friendly service.
Croom
I was looking for screws for my oven which was proving to be a nightmare. Robert was so helpful! 10/10 recommend this place for parts!
Danielle Sharpe
Quick and helpful service! 12 month warranty is awesome. Would definitely recommend.
j d
Seems like a nice enough place from my visit though I did not purchase from them they had decent selection of items in good shape and were friendly and helpful
Tiffany Walker
Great people very knowledgeable and friendly! I got a great deal on a washer and dryer set.
Jenny Hampton
Super friendly, fair prices. Scott was extremely knowledgeable in helping us find the perfect refrigerator!
Kendall Conroy
New to town and found a great & affordable washer dryer set here! They even delivered and set up. 👍🏼 …
Frank Kaufman
Great job! Good prices and very helpful!!!
Dina Denney
Awesome service, super kind staff, and amazing deals.
Dan C
We had an issue and the manager immediately contacted us and resolved it. I appreciate the great service and quick response and will recommend them in the future!
Mason Hiebert
Very friendly and knowledgeable
Erin DeMoville
Excellent service and great prices. Affordable warranty and delivery services are a bonus!
Tamara Key
Staff were very helpful and knowledgeable. They helped me make the most practical decision for my needs. Highly recommend.
Holly Christensen
Straight forward advice and great service. Also appreciate recycling of old appliance for us.
Tracey D
Very nice and helpful,. Nice warranty for used machines. Look forward to many years of washing and drying with them.
Maria Gutierrez
Quick easy! Lots of options! Low price and got a brand new washer!! Super happy
Junior DeHoyos
Great place to buy used appliances. No pressure sales. Will gladly come back again.
Matt Wolfe
Very knowledgeable staff. Didn't sell me a part I didn't need and told me how to fix my refrigerator myself.
John Grossi
Timothy was fantastic, saved me alot of money. I recommend express appliance 100%
Desiree Glasgow
Had great exprience here. Scott was very helpful and explained details on washer and dryer we were looking at.
Evan Sanford
Very honest and helpful!! All units come with a warranty and they will take care of you if any problems arise!
Mandi Martinez
Excellent costumer service! Great warranty! I’ll use them again.
Jamie Lajoie
Great service and prices!
Cierra Reid
So nice and easy to work with!
Brent Carnduff
Very friendly and helpful. Had the small part for our dryer that we hadn't been able to find anywhere else.
Nicki Peace
The men at this location were very helpful and friendly! I was in and approved and out the door in under 20 mins! Great customer service!
shawna m
They had exactly what we needed and for a great price. They also worked with our schedule on delivery. Will be coming back!!
Rob Burke
Excellent service and value. I expect to be back as my appliances in rentals need replacement.
Christopher Smith
Great and decent place. Fairly clean. Doug was very helpful and courteous. Will come back for further purchases.
Morgan Ulam
Knowledgeable and friendly staff! Fair prices and full transparency, along with a 90 day warranty!
taylor green
very friendly and knowledgeable staff! good prices and good selection.
Dandy Everist
Great customer service! We’ve been extremely happy with our refrigerator!
Teacher Amy - SCREAMS Bring Smiles
Great service in store - great delivery. Very Happy with our fridge!
Ashley Glover
Very knowledgeable and professional staff, very pleased with my purchase here. Highly recommend for good deals.
Todd Jones
Lot of options, knowledge, and friendly people.
Pamela McNees
Amazing service... they told me how to fix my dish washer and they where not pushy at all great job guys....
Brittany Crisp
Very large selection of appliances, purchasing was fast and easy! Robert was great!
Cassandra Swanson
I really love this company. They always have the appliances we need and can get them to us quick.