Reviews of Steel City Appliance Repair. (Appliance Store) in Birmingham (Alabama).
Steel City Appliance Repair
Description
Information of Steel City Appliance Repair, Appliance store in Birmingham (Alabama)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Steel City Appliance Repair
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Reviews of Steel City Appliance Repair
Jamie Aiken
Marc is surely the best appliance repairman there is. He diagnoses the problem quickly and then offers the customer the most cost-effective solution. And then, he accomplishes the work with the same kind of expertise and focus as Handel when composing The Messiah. Marc’s skill is only exceeded by his intellect, character and professionalism.
John J. O'Hagan III
Marc not only came exactly on time, he was quick to diagnose and helped me with sealing the wall to prevent the mouse coming back in to chew through the supply line. We saw that the wall behind the unit was open and I cut plywood I had to cover and he installed and sealed with expanding foam I had. Another repair service replaced the hose 6 years ago but neglected to tell me how the mice were getting in. Thanks Marc, problem solved! John
Teresa Kennamer
I read many excellent reviews for Steel City Appliance Repair and decided to give them a call. Setting up an appointment was easily accomplished, as Marc was very accommodating to my schedule. On the day of the repair, he arrived promptly at our scheduled time and immediately diagnosed the problem with our oven. He quickly repaired it and even fixed a small issue with our dishwasher. I found Marc to be knowledgeable, professional and very personable! I will definitely be using Steel City Appliance Repair for any appliance repairs in the future.
Art Hanes
Marc comes when he says he will, is knowledgeable and professional. Most important, he is really good at what he does, he can flat fix stuff!
Jack McMillian
Marc arrived on time found the problem and after a very quick trip to a parts store he was back and had our ice maker motor fixed and working right away. We were very pleased with his service.
brenda ward
Our washing machine broke three weeks ago and we called S&S to come fix it and they still haven’t gotten the part to come fix it yet. We decided to call Marc when our dryer broke because of that bad service and OMG he fixed it within 15 minutes of being here. It was insane. Marc is super friendly and really knowledgeable. The prices here are really reasonable and we will be calling Steel city appliance for any of our appliance needs in the future. Thank you so much!!
N W
This was the third time I have used Steel City, each for a different type appliance. Marc has done an outstanding job with each, quickly diagnosing the issue and repairing it. I have been very impressed and appreciative that he always tries first to repair a component or motherboard instead of immediately going the easier and more expensive route of total replacement. without question, he is the best appliance repair man I have ever had the good fortune to use.
NW
Clinton Pittman
Mark was terrific! Highly recommend using Steel City for all your appliance repairs. (a) He is the owner, so you don’t have to talk to anyone else. (b) He definitely knows what he’s doing. He is just one of those people who knows how to take things apart and put them back together properly. (c) He is old enough to have done this for 20 years, so you won’t have anything he hasn’t seen before.
My problem was that the oven was not heating properly, and there was a slight gas smell when I tried to use it even though the stove burners were working perfectly. He diagnosed the problem just from that description, but took the time to take the stove apart to make sure he got it right. He had the part on his truck, and the whole thing took only 20 minutes or so. Then we spent another 30 minutes chatting about life and stuff, because he’s a really friendly and interesting guy.
I would absolutely call him again if something goes wrong with any appliance at my place. You can rely on him.
Austin Suter
Marc was very responsive when we reached out. He had the parts with him and got our washing machine working right away. Total pro, will be saving his info for future use
Lee Smith
Marc showed up early to check out my ice maker. He knew exactly what the issue was and got it fixed super quick. Thanks Marc!
Chip Stephens
Marc really excels in both knowledge and customer service. He is a terrific professional. Highest recommendation!
Katrina Childress
Highly recommend! Very friendly and professional service. There is a slight wait to get an appointment with him, but it is worth the wait to have someone reliable and knowledgeable and friendly!
Andreas Ogger
Great guy, super polite, efficient and honest. I can only highly recommend him!!
Jenny Stephens
Repaired my under the counter ice machine. Very honest and sincere man dedicated to treating his customers with respect and doing a good job.
May Murphy Adams
Marc was on time, messaged me when he was coming, messaged me when the job was complete, showed me what was wrong, and was so kind. He was so quick and knowledgeable and I appreciate him showing me what the issue was and a quick solution. I ended up needing to get a new washer all together because the part I needed was discontinued. For that news, he did not charge me for his visit. He was such a blessing and would recommend him to anyone. Amazing customer service.
James Wolf
Marc was on time and extremely helpful. Unfortunately the refrigerator is part of a class action lawsuit and couldn't be repaired. That being said, he was very knowledgeable of the issue and was willing to give some advice on our next refrigerator purchase. On top of all that, he did not charge us for his visit. Amazing customer service and we will definitely use him in the future.
Newman Waters III
This Is the second time I have used steel city appliance repair but it surely will not be the last. First time was on a rental house I own and was highly pleased. This time was it my house on a beloved 15 year old upright freezer. Marc gets high marks for keeping his customers informed about their appointment, and actually showing up on time. Then the good part… He is an exceptionally gifted Appliance repair man. He Informed us of the pros and cons of repairs to an old appliance, then did everything he could to keep the price down when we gave him the go ahead. Freezer now working as well or better than before. Mark is amazing, highest recommendation
Heather Joe
I made the appointment online easily after prompt communication with the owner. He was at our house on time and very professional. Our oven problem was fixed super fast and the price was much more reasonable than prices charged by other companies. He was in and out fast and our oven is fixed!! On time, professional, affordable and fast. You can't find that kind of service these days. I will be calling them for any appliance issue from now on.
Sharon Battistello
Marc was very good in communicating. He responded quickly to my call. We set up a convenient time and he let me know when he was headed my way for the appointment. He was on time, diagnosed the problem, and quickly made the repair. I will be calling Marc should I need appliance repair in the future.
B Gre
Marc provided great service, prompt in arrival, and knowledgeable in his work. Marc gave repair to the ice maker on our Kenmore side-by -side appliance. We recommend Steel City Appliance. Thank you.
Shane Haynes
Marc was extremely responsive and helpful when our refrigerator quit working. He came out quickly and assessed the problem and made a recommendation on how best to proceed. He is extremely professional, great communication and supremely knowledgeable. We highly recommend Steel City for all of your appliance repair needs!
Barry Daniel
Marc arrived on time assessed the problem immediately with both washer and dryer gave me the solution and the price to correct it within a fee minutes. As soon as I gave him the go ahead he made the repair and even noticed that the washer was not level and adjusted one foot to correct the problem. Completely satisfied. He was professional, competent and courteous! We will call him next time we have any appliance repair needs!!
Spencer Sellers
Arrived on time to work on two appliances for my Dad. Fixed the leaky dishwasher quickly and for a reasonable price. The dryer drum wouldn't stop spinning even though the heat was off. The control board to fix it was more expensive and my dad decided that just flipping off the breaker which is right near the dryer would work just fine. Expert service and diagnosis!! Thank you Steel city Appliance Repair!
Bill QS
Marc is very professional, arrives on time, and is friendly. He gives you an expert opinion even if it is a recommendation not to spend money with him for a repair and instead to buy a replacement at an appliance store. He is our “go to” repair technician for all our appliances.
leland keller
Marc was right on time and quickly determined the motor control board was defective. He also replaced the worn drive belt and levelled the machine. Extremely courteous and professional service. Highly recommend Steel City Appliance Repair.
jennie sherrer
Carter diagnosed the problem with our refrigerator’s ice maker with ease. He was able to get the part needed to repair it promptly. We appreciated him explaining everything to us and giving us the cost of repairs up front. We highly recommend his service.
Meredyth Moss
Marc was extremely friendly and professional! He completed the job in a timely matter and explained what the issue was thoroughly. I also LOVED the online scheduler! How convenient!
We will definitely be using this company again for future needs! 10/10 would recommend!
Jim Miller
I called Marc at 12:15 about the water leaking from our 6 year old Kitchenaid refrigerator. He was finishing a job early and was at our house by 12:30. Two “professional” extended warranty technicians had previously been unable to find the cause for the infrequent problem. Marc put his hand in the back of the freezer and said he could fix it without moving the refrigerator. The drain line was clogged and the drain pan had filled and frozen. Marc had immediately identified the problem and had it fixed in about 30 minutes.
Nancy Woods
Marc was prompt, courteous, and repaired the existing part rather than replacing the entire panel which he could have chosen to do. He was reasonable and knowledgeable compared to other appliance repair companies I have used in the past. Will definitely use again.
Suzanne Payne
Have been calling Steel City for a couple of years. Finally, I have found someone as great as the gentleman who took care of my appliances for 30+ years before he retired! Not only skilled and professional, but also pleasant and accommodating! Today, he was booked, but called late morning to say he was running ahead of schedule and could take care of me after all. How great is that?!?!
Uncle Flip
Marc is awesome! We had a washer behaving so badly it was unusable. He discovered a couple of blown capacitors on the control board, and replaced them. This was key, as new control boards are currently unavailable- and many repairmen simply would have said the board needed to be replaced.
The machine is still behaving oddly- but is now working! We can get clothes washed, though sometimes 'helping' it through some cycles. I count this as a win- and it will give us time for more long-term diagnosis of the remaining problem.
I highly recommend his services!
Tricia Beard
Marc was very professional and he wore a quality mask the entire time. He found our problem and we are have ice and water again.
Elizabeth Rush
Marc did and amazing job, was quick to determine the problem with my dishwasher and replace the pump all in a few hours on the same day. Very professional, actually called and was able to arrive early. Strongly recommend for all of your home appliance needs!!!
S H
We have used Steel City Appliance Repair at our office on a couple of occasions (for a leak coming from under the kitchen sink and for a refrigerator repair). Both times Marc has been great. He's knowledgeable, professional & friendly. He will also try to work you into his schedule on the same day if at all possible.
He provides you with an estimate before he does any repairs. I feel his prices are very reasonable and his work is excellent. Would definitely recommend him for plumbing and appliance repairs!
Katy Hargrove Grimm
Marc is the most honest repair service I have ever dealt with. He comes out extremely quickly and does excellent work at an extremely low rate. We always use him and will continue doing so. It’s hard to find honest people in this business so we are very pleased to find Steel City Appliance.
Brian Lewis
Anthony was wonderful. Showed up to our 8 AM appointment early and was finished within 30 minutes. The cost to fix our dryer was very reasonable and much more appealing than replacing it. He even gave our 3 year old son a lesson on dryer repair! Could not recommend steel city appliance repair more. Wonderful service.
Melanie Reid
Marc came to the rescue when my Samsung dryer went out! He was very quick with his diagnostics and repaired the dryer in a reasonable time. His prices are very reasonable as well. He also has a GREAT personality and very professional!
I’m so glad I found this great business for all my appliances needs!
Carolyn
Marc came in after we had used someone else who did not repair the ice maker as promised. Mainly due to his carelessness. I would highly recommend Marc for his honestly, knowledge and punctuality.
Gabriel Gurmendi
Marc did a great job coming out to fix my microwave and getting it up and running in the same day. He's a really friendly and professional guy with many years of experience working on appliances. I would definitely recommend him .
Matt Jons
I am very pleased with the service and quality of work. The owner, Marc, does all of the service calls and is very pleasant to do business with. He also, communicates prior to arriving and arrived on time! He also charged me a fair price for the parts and labor. I highly recommend and I will call this company again when I need appliance service.
Gregory Scott Pugliese
I had a Samsung fridge that was having cooling issues and out of warranty. I normally like fix things myself but knew better since this was a Samsung appliance.
A friend recommended Steel City Appliance and after a quick google search I saw that they had a 5 star rating with many positive user reviews. I called and made an appointment with the owner Marc. He came over, diagnosed it, and got it up and running while we waited a couple of days for the parts to come in which he installed once they arrived.
I can't recommend Marc with Steel City Appliance enough! I am very happy with the results and relieved that I chose him to repair instead of trying to repair it myself. Marc proved that he is an expert with appliances and I would have definitely skipped some steps and ended up with poor results if i had tried this myself.
Needless to say Marc was amazing, professional and on time both days he came. He also went above and beyond the parts repair to make certain we wouldn't have this issue again and was very reasonable with pricing.
Thanks again Marc!
Jenny S
I’m so grateful I found Steel City’s Appliance Repair, thanks to a quick FB search.
Quick, friendly, professional-just everything you want in a business. Highly recommend! Anthony was really nice, and quick repairing our ice maker-he recommended a few washing machines to replace our dead front loader. Marc was easy to work with on the phone. I’d give 7 stars if allowed. thank you!
Cheryl Kruse
Marc was great!! Fixed the problem that was causing water in my dryer! Very personable and very professional. I won't hesitate to call if I need appliance repair again. I highly recommend Steel City Appliance and Marc.
Pam Thomas
It is so hard to find a company that focuses on Customer service, quality of service at an affordable price! I found all if this in Steel City Appliance! Marc was so polite! He wouldn't stop until he figured out the problem with my washer. A coin had gotten into the water pump and had flushed it's way out by the time Marc got here to listen to the noise but he kept looking and found the coin and evidence it had been in the pump! I will reccomend Steel City Appliance to everyone! Thank you Marc for your professional work, diligence and great Customer Service!
Jackie Burnett
Very polite and professional. Will definitely recommend
Rhonda Hykes
Very happy with the response time from the owner and the service provided by Anthony. My Bosch dishwasher had a broken cable on the door, and required new parts to fix. Anthony took care of everything and kept me informed as to his arrival time and the parts ordered. I highly recommend Steel City Appliance and will definitely use them again.
Erik Marchese
It is not often that a business exceeds expectations. Marc and Steel City are clearly the exception. Between flexible scheduling, quick diagnosis, and a prompt repair Marc was able to get my washer Willard back up and running. Bonus: He is a good guy and keeps his word. Highly recommended.
Mary Boulware
Marc came today on a one day’s notice to fix my washing machine . He did a very professional job on analyzing the problem and fixed it very quickly. He went directly underneath the machine to check the screw that holds everything together and found it very loose and needing immediate attention. He cleaned behind the washer and drier and did a great job.
Marc has worked for us for at least 10 years and always has been so cheerful, patient and determined to fix the problems. I’m thankful that we have him as our service-pro!
He also cleaned inside the glass door of my oven which I thought was ruined forever. It is sparkling now and I am very pleased with all of Marc’s accomplishments.
I highly recommend you call him when you have an issue. He will fix it!!!
Jack LaRosa
You could not ask or even pay for a better appliance technician than Marc. Once again he has saved us a ton of money by inexpensively repairing our washer and/or dryer. This time it was the dryer and Marc had it fixed within 30 minutes. I wouldn’t even consider calling anyone else for this kind of work. Companies like his are a vanishing breed.
Lindsay Hewitt
Great work done by Marc! The parts for my oven were discontinued but he found them on eBay and was able to get it installed a week later. The last company I had look at the oven told me I was out of luck without trying anything else. Grateful to find someone we can trust for future repairs.
Alan Martin
We had an emergency the Sunday pre Christmas. Our freezer quit working. My wife had over 20 people coming for Christmas lunch in 2 days with a more than full fridge and freezer.
I called virtually every dealer that advertised “24 hour service”. Zero help, zero.
I finally reached Marc, owner of Steel City. Immediately, I knew I was speaking to1)an owner and 2) someone who truly understood customer service.
Story gets better. He came out quickly-ON A SUNDAY AFTERNOON, saw he did no have the part, devised a temp fix to get us through Christmas and advised us to schedule the company who normally does warranty work for our brand. Repeat—he advised us to use a competitor because it was in OUR best interest $ wise. Let me add, I mentioned our ice maker not being optimal. He stopped, looked at it, said it needed a new filter and cleaned. Said he would be back in morning with new filter, and show ME how to clean it myself in the future.
This is the longest rec I’ve ever written. Simply, we will only call Marc for any appliance need. Professional, honest and customer focus all are good traits to us!
Jennifer Gilliam
We had a freezer leaking onto the floor. We found Steel City on a Google search. They had great reviews so thought we would try them. Mark answered our call and sent a repair man out the next day, who was actually early! He completed the work and we are 💯 % satisfied! …
Gary G. Brown
I made an appointment online on Sunday evening with a tech availability of 12-2 Monday afternoon. The tech was actually early. He was courteous, professional and efficient. He was able to get our ice maker back in operation within 30 minutes or so. This company provided excellent service and I would recommend highly.
Mark Brown
Marc does an excellent job at an honest price I trust him to diagnose and repair my he under counter ice machine, it has performed well beyond it’s expected lifetime. I trust him to get the jobs done and getting the extra mile out of my appliances.
bsalyers
Marc is so very knowledgeable and helpful! Truly wants what is best for the customer whether that profits him or not. Will always recommend and will definitely call again when in need!
John Mullins
Marc did a great job repairing my microwave. He probably saved me over a $1,000 by getting the old one working without having to buy a new built in micorwave with a custom fit kit. Marc also let me know he could save me several hundred dollars on repairing the control board on my oven as it goes out every few years and it probably only needs a $5 capacitor instead of a completely new control board.
Susan Gannett
Marc has been a pleasure to work with. He has arrived on time, diagnosed and repaired our problems quickly and has been reasonable with his charges. We gladly recommend him.
Raymonda Rice
My dryer stopped working a few days before Christmas. I called them and set up an appointment. The prices were so reasonable! The repair tech that came out was so professional and on time! I'm so glad I called them, and will definitely use them again if any of my appliances stop working in the future.
Jack LaRosa
I would never even consider calling anyone else for any appliance repair. Marc has proved himself to be top-notch in his field every time we've used him. Always polite - the customer comes first. A lost creed in today's world.
Lauren Sky Tanner
Marc came out right away when I called in. Extremely professional and knowledgeable about his work. I have known him for 20 plus years! Very honest!! Definitely recommend!!
Jim Bussian
Marc helped us on a Saturday when he already had a full day of appointments. He squeezed us in, which was not easy for him but appreciated. He was friendly, professional and prompt. We highly recommend him.
tommy king
I called Marc at 10:30 on Friday morning Dec 28th. Described the washing machine problem I was having. He was at my house by 2:30 and the problem was fixed and he was gone by 4:00. Could not have been a better experience. From my conversation with him, he is smart, honest and a 1 man band. I will use him for all my appliance repair from here on.
Debbie Donaldson
Anthony showed up exactly on the dot of 10, even though the window was 10-noon. He was very professional, friendly, and assessed the problem quickly. I will definitely call them first when I need an appliance repair in the future. Great experience!
Gregg Smith
Marc was on time, if not a little early, was professional, polite, and followed all safety protocols. He diagnosed the problem and made the repair quickly. A reasonable price for the service.
Susan J
Whirlpool refrigerator freezer section frosted & thawed creating puddles of water on kitchen hardwood floor. Noticed damage to floor, due to concern of further damage, called several Whirlpool appliance repair shops hoping for same day repair. Marc, owner of Steel City, was only person that understood our concern and had a repair technician to our home within 4 hours! Steel City’s technician Anthony was professional, on time, friendly and did an excellent job. Repair came with 1 yr warranty and was reasonably priced. Will definitely call Steel City first for all our appliance repair needs.
Amie Guice
Anthony has been out twice now - once for our Maytag dryer and once for our Samsung dishwasher. Both times, he was incredibly professional and efficient, and he fixed both issues same-day. Can’t recommend this company highly enough!
Daniel Heisler
Our technician was on time and gave us a heads up via text when he was on his way. He ran a few diagnostics and determined that our oven just needed to be recalibrated, saving us a fortune in possible parts, where others that had seen our problem suggested doing so. The company appears very trustworthy, employees are courteous and friendly. Will use them for our next issue.
Virginia Wesley
Steel City Appliance Repair scored A+++++ from scheduling to finish, and they actually turned what is usually a frustrating experience into a pleasurable one. My tech Anthony was on time, very professional, knowledgeable and courteous. My dryer was fixed in no time and I believe I have found the apoliance repair company I have been searching for all my life.
Pamela Davis
The young man that came to the house was so courteous and professional. He did the diagnostic and concluded that the washer was simply unbalanced....I hate these new electronic washers🤨
Rather than bilking me for unnecessary 'repairs' he told me the truth and only charged me the diagnostic fee. No repair needed this time but because of his honesty and professionalism I'll be calling this company back when I need help again.
G.C. Dillard
Scheduled the service call online. Reasonable service fee, which was waived when we greenlit the recommended service. The overall service cost was, again, reasonable. Technician was timely, friendly, professional and knowledgeable. This was our first time to use Steel City, and we highly recommend.
V
Marc is very knowledgeable, down to earth and forthright about the appliance issue at hand plus any associated costs for the repair.
Here it is Christmas Eve and upon calling for help he proactively obtained the possible part in question, got here quickly, performed the diagnostics and fixed our dishwasher issue! No exorbitant holiday upcharge either! Just the normal service fee plus realistic part charges.
In this world filled with large chain appliance repair companies do yourself a favor and go with a smaller local establishment. You won't regret using this company. As I just experienced you will be treated honestly, with respect and without a bunch of unnecessary additional charges just to gain extra profit. This is a company that genuinely just wants to help people in need and at a fair price. So refreshing and thankful I stumbled upon them!
Rebecca Adams
Marc was experienced and knowledgeable. Answered all our questions and solved the issue with our gas stove/oven. I will call him again if we need a repair. Dennis and Becky Adams
Rob Bare
Anthony arrived on time, diagnosed the problem, found the part, and repaired our dryer in no time. Would definitely recommend and will contact them again in the future. Clean, courteous, and efficient.
David Rikard
Second time Marc has helped with an appliance problem (dryer first, dishwasher second) and it's a rare comfort knowing that I can trust someone to do fair, thoughtful work - and to explain things in a way that makes sense.
lisa worley
Marc was prompt and professional I appreciated his style of communication and I will definitely use him for any appliance repair. Highly recommend this company!
T Brooks
Marc arrived early, quickly diagnosed the problem, and had my dishwasher fixed in minutes at a very fair price. Super nice guy too.
Jennifer Dewees
Marc was early; professional; efficient; and diagnosed and solved the problem all in an 1 hour and 15 min.! And. . .warranty for one year on all work, parts, etc. . .Highly recommend.
Chip Dillard
Marc is professional and very courteous and knowledgeable. He even helped troubleshoot another non-appliance item. I highly recommend him!
Arthur Fairley
Ice maker cleaning… GREAT JOB!
Barry Copeland
Carter was very professional, efficient and polite. He worked with our schedule too. Highest recommendation!
Laura Brooks Bright
Marc’s awesome. Seemed to know the issue before he arrived and made a special trip to get the needed part and returned super-quick. Highly recommend!
J Bradford Price
I highly recommend Steel City Appliance Repair! Marc diagnosed the problem quickly and performed the work thoroughly and professionally. He is clearly very knowledgeable with appliances and common repairs.
Pam Carman
I was frantic when my Samsung refrigerator quit working yesterday and the first 2 companies I called for repair advised me they don't work on Samsung! Steel City Appliance saved the day! They came out in 3 hours, had my refrigerator up and running and were very reasonably priced! Thank you!
Karon Hopkins
After comparing cost for an appliance repair company to repair my washing machine I found that Steel City Applicance had the best price. Sooo glad I did! Great service...I highly recommend.
will landess
First time to use Steel City appliance repair and Marc was fantastic! Will use again and highly recommend…
Allen Spradling
Great job. Went right to the problem and fixed within 20 mins. And did not charge a huge fee for his time…
Jay Sorrell
Dryer bearing was worn out and sounded like Freddy Krueger was trying to teach trigonometry on a chalk board with his glove. Arrived right on time and had it back up and running in no time. Highly recommend.
Phillip Klein
Anthony is the best! He is very knowledgeable and answered all our many questions with such grace. The order process was simple and fast and he arrived early!! Great experience!
Brent Dorner
Marc was very communicative, showed up on time, and had fair and transparent pricing. Would definitely use again!
Debra Scott
Marc always provides prompt and efficient service. He works really hard to properly diagnose the problem and ensure the customer is satisfied with the service provided.
Marilyn Weber
Marc was very professional in diagnosing a problem with my range hood. I would definitely use him again!
Kristin Lange
Marc was on time and got the job done very quickly and professionally! Would definitely recommend to anyone.
James Simon
Carter was great; performed diagnostics quickly and was super helpful. Will definitely use them again.
Joan Law
Marc is an outstanding service technician.
I highly recommend him!!!!!
Kind, courteous, efficient and is not over priced.
Alyson Mikul
This was one of the most pleasant and efficient repairs I have ever scheduled. Thank you so much, I will happily recommend your company to anyone who needs an appliance repair!
Caroline Egea
My washer decided to eat a piece of laundry and Marc came to the rescue. Saved the day! Great service and very professional! Highly recommend!
Amanda White
Fixed my icemaker and changed out a part for it. He’s a great guy and very good at what he does. Would highly recommend to folks.
Tracy BrownBeauty
Anthony was great and provided excellent timely service. Very knowledgeable, personable, kind, and honest. Got straight to the point. Will refer to others and will use again. Thanks!!
alisa Belcher
Marc is the best of the best! He has great knowledge and a wonderful work ethic and integrity!
Gloria Jackson
He is reliable, honest professional, you can count on his exceptional ability to fix all your appliances .
He never will disappoint you.
Jessica Dollar
Excellent service! Easy fix and pricing was excellent. So happy we called this company.
Spandu Induru
Appreciated the timely arrival and friendly manner. Completed a repair on my oven and checked additional issues. Highly recommend.
Ken Rhoden
Marc (the owner) did a great job at a fair price. I highly recommend Steel City Appliance.
Risie M.
I will definitely use this company again, very professional and on time. Great Job!!
Alex Casey
Anthony was excellent! Very polite, called and scheduled to be earlier, fast and efficient at his work, very affordable!
Anne Bussian
I love booking online. Marc always arrives on time and is able to diagnose and repair our problem. Highly recommended!!!
Charles Prickett
Marc went out of his way to help solve my problem. He was prompt and courteous and very reasonable
Withrow Newell
Marc is great with customers and has the skills to pay the bills! he's my go-to serviceman!
Darlene Massey
My experience was excellent. Will definitely use again. Thanks Marc for repairing my washer.
Suzy Owens
Anthony was here and was my best experience with a repair person. He was very courteous and did an excellent job.
Susan Maxey
I’m so happy to have my old washing machine working again! Excellent service!
Jane Selfe
Mark morris is a super star. Best value in the business
Jane Hicks
Very professional & did an excellent job! I would use this company again.
Barry Smith
Marc always comes when he’s due to and works diligently to figure out problems and solve them. He’s the best!
Dale Johnson
On time, prepared, told me how much up front, polite, courteous . And absolutely professional. I highly recommend Steel City.
Leslie Anastasia
Marc is awesome and efficient. Has worked on my fridge, freezer and washer!
Mallie Smith
Wow! How refreshing! Professional, courteous and knowledgeable. Highly recommend.
francisco salas
Great prices on repairs highly recommend
Shannon Holt
Awesome service. Anthony was knowledgeable and courteous. Highly recommend and will use them again.
Amy Hudson
Marc was prompt, professional and efficient! Highly recommend him.
David C
Worked me into schedule for an urgent dryer repair that I needed. On time and the price was reasonable.
Brandon Best
Excellent company. Anthony was very friendly and professional. Would definitely recommend them!
Janet Clifton
Marc is great! Fast response and professional in every way! Thank you!
Dr Russ Fine
Absolutely, positively THE BEST appliance repairman and service in Alabama... if not the Universe!
Cathy Green
Anthony is the nicest guy, prompt, efficient, informative, quality work, affordable service. Great experience!!
PAULA Mcdaniel
Honest, professional, very quick response. The tech was friendly and knowable. I highly recommend this company
Eric Stockman
Thorough, reasonable, and very helpful!!!! I would recommend Marc to anyone in need of appliance repair!!!
charles johnson
Marc was very professional. Would highly recommend.
Aaron Sims Broker
Great job! Diagnosed my microwave. Fast and speedy service, highly recommended!
Keith Roberson
Marc is terrific. Knowledgeable, friendly, punctual and reasonable pricing.
bradley vaughn
Great job as always.Fast efficient, fair price, fantastic customer service.
Aubrey Eldridge
Overall service experience wasGREAT! Professional, Courteous, Fast troubleshooting & Repair.
Joshua Slocum
On time, super fast and fairly priced. Very good experience.
James Kohl
Could not ask for better. Well done.
SHI WEI
Marc did a great job!
emily lee
The best in town!
Sara
Quick, friendly, and reliable!!! Highly recommend!!
Dean Nixon
Oven Repair
Virginia Bugg
Great service! Thanks, Mark!
Jon Patterson
Great work and very responsive
Meredith Harper
Always prompt and able to diagnose and fix the problem
T D
Fast, friendly, efficient, fantastic!
JT Ferrell
Very Knowledgeable about Appliance Repair!!!
Brenda Edmonds
Knowledgeable, reliable, mannerly.
Bryan Keim
Very Professional
Debbie Satterfield
Outstanding!
Wendy Bostick
This is the third time Marc has come out to our house to repair a dryer. About 3 years ago he did his best to repair our very old dryer. He let me know the problem and that the fix he did may last for a while or not very long. With a slightly cracked dryer drum, I was happy to get it working at all. It started acting up again a few months later and when he came out the 2nd time, he was very honest saying it was best that we get another. Well, we did and fast forward to today, he was out here again repairing the NEW dryer. Marc was in and out in 30 minutes. As always he was on time, polite and very personable.
If I ever have any appliance problems. Marc will be the first person I call. Thanks, Marc!
Ryan Robertson
Marc is solid. Extremely smart, diagnosed our refrigerator issue quickly. He had the part on hand and repaired within an hour. Very professional and easy to interact with. Highly recommend.
Winn Kelley
Charles Hays