Reviews of Rix Audio Video & Appliance. (Appliance Store) in Birmingham (Alabama).
Rix Audio Video & Appliance
3816 Pepperell Pkwy, Opelika, AL 36801, United States
Description
Information of Rix Audio Video & Appliance, Appliance store in Birmingham (Alabama)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Rix Audio Video & Appliance
Sunday
1–6 pm
Monday
9 am–5 pm
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9 am–5 pm
Friday
9 am–5 pm
Saturday
9 am–5 pm
Popular times
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Reviews of Rix Audio Video & Appliance
Dorenda White
We were blessed today despite the fact that our washer died mid cycle with a tub full of water. It was a terrible time to lose it, as we had two pressing medical issues going on and badly needed to wash items. Rick had the washer I have always wanted in stock and granted our big ask by delivering it the same day! Even better, within two hours the washer was delivered and installed, and I was back washing that important load. Rix appliance gets a five star rating from us!
kimberly hughes
Refrigerator/freezer stopped working and I needed an immediate replacement. After shopping at Home Depot and Lowe's, I found went to Rix. Unable to find a scratched or dented one (it was for my garage), I was given a fair price on one that was in stock. It was delivered that afternoon by the nicest delivery people) who put it in place, took the old Refrigerator away, and did it all in about 15 minutes. I will definitely shop with Rix again.
Angela Pinkston
They are the best! They ordered my appliances, delivered and installed them as soon as they received them. Their prices were so much better than anywhere in the area. So friendly and communicated so well throughout the whole process. I highly recommend them to everyone!
The Voice of Reason
This place would absolutely get a five-star rating if I could the only thing that holds back is just a stay so busy the customer service is not there but it's not their fault they're just busy because they treat you right on the price they back their product and they've been around for a long time but it's still much better than Lowe's or Home Depot I guarantee you I've been buying from this place for years my appliances in my house come from here and we've been very pleased.
So let's summarize it....
1. Are you looking for a good appliances that last?
2. Are you looking for a company that stands behind their product?
3. Are you looking for the best price you can find much much better than?
I couldn't go anywhere else because it would cost me money...
How important is your money to you?
Alyson Trimble
Not ever going back in this store due to a very horrible experience 5 years prior.
Sure 1 customer isn't going to make or break this business. I highly doubt Bubba even remembers the incident of having his dad call me a lier, even with the proof of what was charged in my hand. Despite the unfortunate happening, RiX prices can't be beat. He saved my mom over 500 bucks on a GE air fryer convention flat top stove.
The Historic District
Rix Appliance gets 5 stars from me! I just got my dishwasher installed, and it took them only 20 minutes to do what would have taken me two days to figure out. The installer was very thorough and patient in answering all of my questions as well as having great attention to detail in the aesthetics of the appliance. Rix also has the best prices on appliances and installation in the entire area.
WillandManon Moates
Thank you so much Rix for coming and fix our dryer on Christmas Day!!
Tyler Dalton
Great service, they have gone above and beyond for us several times. We have purchased a number of different appliances for them and will continue to come back. Great prices and help compared to a big box store. Tough to get on the phone sometimes but worth it
Tracy Hamby
I bought my appliances from Rix and after 2 months the compressor went out on my refrigerator. Rick worked with Whirlpool and I had a new Refrigerator in last then a week. I truly appreciate the quick service that I received from his team. I cannot say thank you enough!!
Cathy Fleming
If you want it , they've got or will get it quicker than Lowe's or Home Depot. Not to mention you'll get it sooner !
Delivery was somewhat difficult to get set up , but they brought hoses cords and everything needed for installation
Chase set up my freezer , washer and dryer and ran the washer and dryer through a cycle to make sure everything was working properly before he left.
Strongly recommend RIX.
Beth Wieczorek
Thanks Bubba and all the guys! These guys aim to please! Even when they have 10 customers, 10 phone calls and 10 questions all coming at them at the same time! I'm happy to have met you all and look forward to calling on you for our future needs!!
Dr. Zelda Kitt
Always good prices. Bubba is knowledgeable and kind. I will definitely return.
Lisa Brazeal
I shopped around for appliances for months. No one could beat Rix prices. He was very busy but he managed to handle everything and everyone. Most everything was in stock and what was not he ordered and should be here in two weeks. Great service and unbelievable prices. Thanks Rix!
Brennan
Super affordable prices and friendly staff. Delivered and installed both my dishwasher and fridge quickly. They also loaded up my old dishwasher for me. Will definitely continue to purchase my home appliances from this store!
Brad Culp
We purchased a GE refrigerator toward the end of May. Due to Covid & the shutting down of factories, the refrigerator is still not in. Bubba has been great to work with and keeps me up to date on the continuing delays. Rick has even promised to upgrade my purchase due to all the trouble (not their fault). Still looking forward to the arrival of our new refrigerator & installation. Thanks!
Update: received the refrigerator & love it!! Professionals all around!!
Tom Stofer
I've been dealing with the owner, Rick, for nearly 25 years. About everything in my home has come from Rix TV and Appliance. He runs s reputable business and offers some of the best prices around. If you're looking for a TV or appliance be sure to check with Rick before you buy. They do their own deliveries and installs. They will also tote your old appliances away. You will receive that small business attention and service that big box stores simply don't offer.
P Diaz
Bought a dishwasher from Bubba at a great price. Will be coming back for more appliances. I will definitely recommend Rix to my friends. Excellent customer service!!
Updates for 6/15/2019 and 7/12/2019
I don't know how anyone would buy appliances elsewhere. So far I bought a freezer, dishwasher, and a stove. Each on separate occasions. Saved at least $200 on each compared to the same models at Lowe's and Home Depot. Rick and Bubba are tremendous customer service people!
I referred friends to Rix and they received the same excellent customer service.
Keith Turner
I purchased a Maytag washing machine about 3 years ago. The washing machine has a “ ten year warranty “ stamped on top of it. The transmission went out, so I called Maytag. The warranty only covered the motor and drum. I highly recommend not to purchase a Maytag. Rix did call me to try and make this right. But, I’ve decided to buy a different brand. I appreciate what they did, so Rix Audio receives a 5 star.
Rex Howell
Awesome service and pricing! Been doing business with them for years.Highly recommend!!!
Darrell Downing
I have been using these guys for over 15 years. It's a great family owned business who takes care of their customers. They have always had better prices than home Depot, Lowes, and best buy. Their service after the sale is second time none. while in the store I overheard them on the phone with Frigidaire. a customer's refrigerator broke less than a month out of service. FRIGIDAIRE Refused to fix it or do anything about it. Rix took it upon themselves to take care of the customer and solve the problem at a financial loss to the business not the customer
Christy A
Rix has great appliances and is very knowledgeable about all of them. They have more items in stock than on the floor. They have great prices and beat Home Depot and Lowe's. If you aren't sure what you want just go there and they can help. I recommend this place over all others. Their delivery charge is cheaper than other also.
Vikki L
Integrity, honesty, great prices, great service, which means they are always busy! Still have a fridge bought in 1994 and it works great, had service calls, installations, etc. over the years. ALWAYS top notch work. Rick and Bubba do a fantastic job!
Lawanna Woods
Excellent customer service and they stand behind their products. Leroy and I get all of our appliances from Rix washer,stainless steel stove, smart refrigerator. We will support your business Leroy and Lawanna Williams...
Rich B
After Lowe's completely botched our order, these guys came through. The showroom is nothing special but who cares when you get customer service like they provide. I find it puzzling how our local Lowe's and Home Depot can remain open with the incompetence they consistently demonstrate. Go see the guys at Rix if you need a new refrigerator or appliance. Nothing but praise for Rix.
Sean Mollet
Needed a new washer/dryer. Went online first, then went to several "big box" shops. Stopped in at Rix on the way home not expecting anything different. Wow, what a surprise. Bubba was very nice, honest about some of the features (steam) we weren't sure about and gave us a better deal than anyone else.
I don't think a customer can ask for more than that.
Mike Maher
Rix looks like a pawn shop... don't let that put you off. The guy knows his stuff. I was steered to a great TV at a fair price by an expert who wasn't simply pulling a check from a big box, but is an avid fan of the products he sells. I'd go back over best buy or target, for sure.
jessie bell
Best prices around and if they don't have ittheyll order it
Adam Gates
Rick and Bubba have great deals and treat you right. I've purchased all of my appliances and multiple T.V.'s from them and anytime I need something fixed, they are my go to. No need to shop around town because I can always count on them to have the best deals! But the best part is that they're genuinely good guys that just want to treat you like family and not rip you off like most places would.... cough best buy cough.... Thanks for taking care of me guys.
Emsley Kate Hunter
So impressed by Rick’s knowledge and recommendations on appliances. He and his crew provide professional installation! We’ve purchased many appliances over the years from him. You can’t go wrong!
Lee Dow
Very happy with all aspects of my purchase from Rix Appliance: from sales, price, delivery and set up. Looking forward to using my new Whirlpool Refrigerator.
James Ernst
They will beat any competitors price.
I always use them than the big box stores.
And the have it in stock. Beats waiting 2 weeks for delivery.
Rebecca Walls
We've been buying appliances and entertainment equipment from Rix for years. We have always found them to be friendly and very knowledgeable about their products. The customer service is second to none. A few weeks ago, Bubba came by to set up a router we had purchased from Rix. He was professional and courteous as always even with our 9 month old twins getting in his way as they "tried to help" and our three year old asking question after question.
Even though it was late Bubba made sure everything was right and we were comfortable using our new Internet options on our TV.
We trust the guys at Rix and know when we ask them for opinions on different products they are going to be honest. You can't find that just anywhere especially the big chains. Thanks Rick and Bubba !
Rhett Gibson
These guys are crazy busy. I'm starting to see why now. We had a problem with a new, high end freezer. It took a while, but they worked with the manufacturer and got them to replace it. From what it sounds like, he really had to push his vendor really hard. He got it done for me and I really appreciate their help.
GRANT FOUNTAIN
I have been knowing and using Rick and Bubba at Rix Appliance for over 20 years and always use them when buying appliances and TVs. They bend over backwards to give the BEST SERVICE, BEST PRICE, AND BEST CHOICES on everything I am looking for. These guys work their butts off waaaaayy past normal operating hours delivering and installing what they sell. If something is wrong with an appliance that came from the manufacturer, they will make it right. Can't get that kind of service from the BIG BOX stores. If you are looking for the BEST, then forget the REST. Thanks a million guys........ Grant Fountain.... Fountainhead Construction ..... Auburn AL ..... WAR EAGLE !!!!!
Katie Lunsford
As always friendly & helpful! Today all I needed was a part for the washer we got there several years ago. Easy peasy, in & out. We'll be back! For parts and large appliances, every time!
Danny Lloyd
Nice folks with great prices.
marie Lujan
They go above and beyond for customers and their prices are fair. I could definitely tell that they care about their customers. Hopefully no more of my appliances will go out soon, but if they do I will be a returning customer.
Margarette Woodard
My dryer broke we took the heating element out it was fine neighbor came over and put his tester on it and found what part we needed so we called Rix and they had the part i went and got it and within 20 min my dryer was fixed. Thanks Bubba
Martha Myers
These local folks always go the extra mile! We’ve been purchasing TVs and appliances from them for years. My microwave died over the weekend. They came and picked it up, fixed it, and returned/reinstalled it! I will always go to them first!
Cory Hale
Rix will match any advertised price if they don't already have the best deal. I buy all my large appliances here.
Michael Martin
I by all my stuff from Rix.They are first class people that treat me like family. Whenever I need a television, washing machine, or anything else I go to Rix.They are just that good.
Donna P
Have been buying appliances from Rix for many years, and have never been disappointed in their prices, service, and willingness to go the extra mile to make the customer happy. Can't go wrong with Rix!!
T T3
Awesome place to buy any kitchen appliance there! Very helpful not pushy at all. Most importantly... No one can beat their prices! Highly recommend this place!
James Blunt
Outstanding customer experience. I Bought a fridge and TV from Rix. Will not buy appliances anywhere else in Auburn.
Thanks, Bubba.
Kelly Langley
Amazing prices...better than big box stores. Great service!
Cameron Olton
Good prices on their stuff. No problems with my washer and dryer after 3 years.
tammy baker
They had just the piece I had been driving all over town looking for. I was so happy. 🙂 I'm glad I stopped in here. …
olnean
I get all my appliances and electronics at Rix. Great selection and best prices. It also supports local individual business.
chadd kelley
Been shopping at Rix for 20 years. Great family and deals that won't be beat. They stand behind their products too.
Wade Brown
Rix appliance is a great company. Trustworthy and honest. Highly recommend for sales and service
Diane Peterson
I called ahead and they had my records ready and the models ready for me to look at. Plus, they had what I wanted in stock!
felecia stitt
Great prices and service. Very friendly people. If you need and appliances or electronics this is the place to go!!
Debbie Dunaway
Good selection of washer and dryers. Very helpful and friendly.
Debra Moore
I love this store. They always goes above and beyond for their customers. Thanks Rick and Bubba and the rest of the staff.
Rosalee Essman
What a wonderful place to buy your appliances, they are so nice and have great prices.
Kelly Nelson
Rick and Bubba do a great job with this place. An absolute 1st go-to for tv’s and all other appliances.
Curtis Keller
Friendly staff. Gave me the info I needed. Printed a webpage with additional information. Gave me a fair price. And let me make my own decision! No pressure.
Christopher Ceman
Hometown stores like this are a rare commodity and the customer service you get from these guys is even more rare than that. Ask a question and get an honest answer. Can’t get any better than that.
Terrie Stinson
Questions answered, informative, Great selection of All Appliances In Stock.
Christa Whitlow
Great place to get appliances. Customer service and sales was great.
Devin Gibson
These guys are great. If anything goes wrong they make it right. Family business and they take care of their customers.
michael harris
I have deal with them a long time you go in the store feel they know you great home town store.
Corey Coleman
This guy is very knowledgeable and helpful
scott besong
Have bought from them since they were at the old Rex location. Couldn't be more pleased with the customer support during (and most importantly) after the sale.
Michael Brown
Extremely helpful and friendly. Did not have what I wanted in store but they called around and found exactly what I wanted. Thank you.
B Humphrey
Seems to have good used and new products. Have purchased from them several times over the years.
Julia Upton
Love this family owned business! Great prices & they deliver/install!
Lee Cadden
Appreciate these guys and their knowledge of appliances.
Corbin Woodley
this place is amazing it has great customer service they have never let me down and are guaranteed to cut you a good deal
cornelia gibson
Thank you to Mr. BUBBA FOR FIXING MY PROBLEM. VERY WELL MANNERED BUSINESS MAN!! THANK YOU AGAIN
Dolorice Slankster
They go above and beyond to take care of you. When they are short handed their "Can Do" attitude never fails.
Doan nguyen
The best store in town ! I buy here many things!! Nice owner and working people here !!
Jason Keene
Rix is always helpful and ALWAYS have the lowest prices. Customer service is 2nd to none.
James Huskey
These are great people to do business with ! Thanks much !!!
Kelly Gardner
Only need more workers..Despise calling somewhere and phone never answered....
kristin Davidson
Excellent customer service and installation guys were very knowledgable.
Thomas Sharpe
Bubba & his dad are Super nice friendly people that will go out of there way to help you out
it's nixy plays
Got a very good deal on a new washer and dryer.
Michael Cannon
Great deals anytime. Nobody will work harder to earn your business
john durant
Excellent family run business that always goes above and beyond....
Oscar Fernandez
Great price and very friendly staff.
Tabitha Partners
Always has treated me well.
Annette Oldham
Got a new washer I'm very happy
D Marier
We had a minor issue but was corrected.
John Freeman
Excellent customer service and great prices!!
Andre Frazier
Excellent service, very reasonable prices
donna etheredge
Staff is very friendly & is willing to do whatever it takes to fix the problem:)
david floyd
Awesome people..very friendly..family owned
Mark
Not really a customer oriented store.
Kelly Poole
Great experience! Great service!
Steven Burns
If your looking for appliances, this is the place to go
Larry Fulmer
Great price on appliances and TVs
Dennis Hamlet
The best customer service in town
Jason prickett
Store was OK. Customer service was so so.
Bradford Mitchum
Awesome customer service and sales.
Charles Gwin
Fantastic place with excellent management/ownership
Desminique Rowell
Great People!!! Nice Appliance!
Matthew Panjic
Small town business at its best.
Mark Ennis
Great personal
Wynn Collins
Great prices and assistance!
Chitra Nayak
Helpful staff, very friendly.
Steven Chamblee
Helpful and great deal
Will Anners
Good prices not pushy
linda parker
Always great service!
Sandra Cummins
Great!
Joyce Nelson
Staff very knowledgeable
Beverly Roper
Awesome place to go
Ashly
Nice, honest people!
Jackie Harris
Great pricing
Mrs. jenkins
Good price
Robert Franko
Bubba is the best!
David Mills
Knowledgeable and efficient
Brenda Gordon
Good People
Zane and Iyla McWhorter
De'_ Will.3
William Clifton
Michael King
Mark Lamb
Rosa Roberts
Daniel Craddock
octavius whitfield
Arlee Johnson
Michael Davis