Reviews of Fred's Appliance. (Appliance Store) in Billings (Montana).
Fred's Appliance
2649 King Ave W, Billings, MT 59102, United States
Description
Information of Fred's Appliance, Appliance store in Billings (Montana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Fred's Appliance
Sunday
10 am–5 pm
Monday
9 am–7 pm
Tuesday
9 am–7 pm
Wednesday
9 am–7 pm
Thursday
9 am–7 pm
Friday
9 am–7 pm
Saturday
9 am–6 pm
Popular times
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Reviews of Fred's Appliance
Bugsz Bee
My sales associate Michael Baker was very patient with me, giving me all my options and his knowledge helped me make a great decision for a new Washer. I had to wait 3 weeks for my new appliance due to so many deliveries before me but the day they came- Dalton, Justin and Lamont took out my old machine, put in my new one, hooked it up and made sure it worked perfectly. My experience gave me piece of mind and my next appliance will also be purchased at Fred's. Thank you for a good experience. RR -homeowner in lockwood
Jacqui Thompson
Bob was amazing! Went above and beyond during the entire process to get the appliances in and installed. Even put the new handles on! You want amazing service... see Bob!
Allan DeBuff
I will be back for all future appliance purchases. This is my second purchase of washer and dryer sets from them. They have great prices and great Insurance. If you do need service calls they are prompt and well prepared with parts when they come and if they can't fix it they replace it no question asked . MATT went above and beyond during this sale. It all took place over text messaging never even had to talk to anyone throughout the entire process from the very start of a few questions i had to payment at the end. MATT made the entire process smooth and painless. This is the place to go if you are looking at purchasing new appliances of any kind and MATT is who I would ask for. They are a top notch business.
Greg Capron
A big shout out to thank the delivery folks at Fred's! Phil, Logan, Justin, Kiyen, Lamont and Haley were amazingly persistent, knowledgeable, safety conscious and respectful with our house. The delivery was extremely challenging and they went far above and beyond- even staying late to accomplish! We would highly recommend Fred's Appliance!
Ace Olszowka
I wanted to write a positive review for the sales associate Michael Baker at the King Ave West Store in Billings, Montana. We recently had our dishwasher break on us (on a Friday, on our anniversary no less!) that had come with our house (I think bought from Lowes?).
We were disappointed that it broke, but were pleased that Fred's had the exact same model in stock. Due to COVID the price of course was much higher but not much you can do about this.
Michael was able to get us in and out of the store in less than 5 minutes (which is exactly what we were looking for).
The real icing on the cake though was that he PERSONALLY delivered the Dishwasher HIMSELF with his SON the next Tuesday (we purchased on Saturday morning). This was such a blessing to us after the stress of having a broken dishwasher for 4 days! I cannot stress how much I appreciated this and I will be going back to him and Fred's for all my needs and telling others about it too!
Edward Wiest
Our salesman Bob was very knowledgeable and helpful when choosing our appliances. Kiyen, Lamont, and Antonio were our delivery guys. They were careful when bringing the appliances into our house, installed the oven and refrigerator, put our old refrigerator in the garage for us, and took the oven. Unfortunately, there were some waves in the side of the refrigerator, but the guys took photos and informed us of our options. The store was willing to discount the price for us which we accepted. I recommend shopping at Fred's Appliance in Billings, MT. I'm giving the store a 4 star rating only because of the cosmetic flaws in the side of the refrigerator. Not really the stores fault.
Peggy Iba
When I have searched eastern MT and Western ND for GE appliances to replace mine, Fred's has them at the best prices. The response to messages left before the store opens are so prompt. Also the response to their online form was quick with just what I requested. They look for solutions and have such friendly customer service. The black fridaySpecial thanks to Bob Whitlatch and Carl in Sales. I will be back.
Chairsty Stewart
Brandon did a GREAT job of telling us about the recent changes in front loaders. He has a lot of knowledge regarding washing machines and explains things in a way that makes sense. He was friendly and never pushy.
Carolyn 0lson
Dalton and Carter did a good job hooking up my stove. Thank you! Bob is my favorite salesman, I will wait for him every time. He is kind and knowledgeable. Thanks for all you do.
Curtis Janney
Bought a refrigerator from Ethan. Excellent service. Slight glitch in hauling the old but they were quick to resolve. Great delivery team.
Gini Jones
Excellent delivery and setup of new refrigerator. Installation was quick and efficient and no mess anywhere. Very pleasant and knowledgeable people.
Cheri Brandon
Holly and Bob were amazing to work with. I am in Colorado and needed to make a purchase for an upcoming move to Montana and they were very accommodating and offered wonderful Black Friday sales!! Highly recommend Freds Appliance and will be back for future purchases.
Yancy Bonner
Always my go-to for appliances, across all price points, both personally and as a professional interior designer. Fred’s provides the best selection, the best price, and their customer service can’t be beat.
Jackie Maiden
After looking at ads for a week we chose Fred's Appliances over the box stores. My current washing machine is 22 yrs old . My salesman Jody had patience in explaining the new washer features and benefits. I am very excited about the washer/dryer set we purchased! My laundry duty will be a wonderful experience I'm sure of it.
Tom Scott
Purchased a full set of kitchen appliances from Fred's in Billings. It was very challenging to find appliances in stock anywhere when I started my search. Holly, my sales specialist, patiently educated me on the different options for appliances to ensure that I made the best choices. She was able to set me up with all the appliances I needed, had them in-stock at great prices, and arranged for a quick delivery well outside of town. I was more than pleased with my full service experience with Fred's.
Linda Baar
Have had GREAT luck with Fred’s Appliance! This purchase was for ALL the appliances in our new home we’re building, this time 7 years ago we’d purchased ALL the appliances for our current house and have purchased a freezer from them as well about 3 years ago. They are the BEST place in the area to deal with as far as appliances go! ! !
Kathy Ferdig
Dalton, Lamont and the other delivery driver were professional and went above and beyond setting up our new washer and dryer. Connected venting that was a challenge and took care to keep from scratching walls and denting flooring. Update, 3 days after delivery...the venting fell out of the ceiling. We contacted Fred's and they have stated they will call to come fix this issue.
Thank you Fred's - Billings
Jennifer Napier
The delivery guys were very careful and considerate. They delivered my washer and dryer a couple months ago. Wonderful then too!!!!!
Gerda Lee
Logan and Kiyen brought my appliances and installed them. Very nice young men and knowledgeable. Fred’s appliance is very lucky to employ these fine young men.
Linda Cross
My entire experience from ordering over the phone sight Unseen to the delivery by Dalton, Kiyen and Antonio to Cody Wy was perfect!
Stanford Foy
Perfect transaction. Found a clothes dryer online, called Bob Whitlatch, they have it in stock, and I pick it up tomorrow. I can also drop off my old dryer when picking up the new one.
Marcia Mitchell
Matt was very friendly, knowledgeable , a pleasure to work with. I excited to get my new range home to try it out! Marcia
Carole Hessel
Phone call to let me know they were on their way and made sure I was satisfied with everything before they left. Very nice guys and did a good job!
John Sears
We know Fred's Appliance to be reputable, competitive, and very customer oriented. This is our second major purchase from Fred's, and we are well satisfied with the way the deal was handled.
Matt Catlin
Salesperson knew the product. Explained pros and cons very well. Pricing was fair and not complicated.
Penny Davies
Delivery guys (Dalton, Justin, and Lamont) did a fantastic job. Professional and informative. Sales (Holly) was great as well!
Judith Benkert
Exceptionally nice conversation with Holly. She was very helpful and took her time with me. Holly didn’t make me feel rushed.
Jeanie Llana
We love our new refrigerator and the service that Yader and Kigen provided on the installation was excellent. Thank you.
Suzanne Davis
Evan was super quick and helpful for the purchase of a new Washer/Dryer set for my rental property.
Susan Burgan
We received excellent service from Dalton and Lamonte when they delivered refrigerator to our home. On time, friendly, and knowledgeable of appliance.
Janae Vega-Helsley
The customer service was great and we found the Refrigerator that we liked the most. The service was helpful and kind and they were very understanding of us needing a fridge right away since the one we had went out on us.
Roni Stott
We looked at appliances for our home remodel at Fred's Appliance in Billings, Montana. We ordered a stove, fridge, microwave, dishwasher, washer and dryer. They came promptly. Delivery people were careful. Our salesman, Joe, treated us with respect and answered our questions. He is very knowledgeable. Once you have a salesman, he stays your salesman through the whole process. Your salesman is there to answer questions and handle the whole process for you. I wouldn't go anywhere else for appliances. I highly recommend Fred's Appliance in Billings, Montana.
Chris Hoiness
Dalton , Carter and Tony were outstanding !
Delivery experience and information on use and maintenance of the appliances was excellent!
Tracycgyv bbc bvv bfggvj c Thoricht
For Georgia Larson stove delivery. Justin. Dalton. Anthony. Wonderful service. Awesome boys.
Carmen Cox
Dalton and Carter were professional and knowledgeable. We would use Fred’s Appliance again!
Erin Riveland
Thank you for getting us into a great GE washer. They were the only store with something in stock in the building for weeks on end that's not Samsung or Maytag. Not knocking them brands but no one will work on Samsungs in billings and my Maytag did me wrong. Molly was super laid back while I gave my hubby sass and plenty of attitude for ruining my day by making me, make this a project on my day off. Lol 😆 My RBF was high but I'm super happy. I will be buying more from them.
Brad Vandiviere
Prices are sometimes a little higher than online, but their service and knowledge of the products is great
Craig Simmons
Very easy to deal with. Great communication through text and emails. Ordered and set up everything over the phone while traveling. No Hassel and no worries type of transaction. Couldn't be happier with their customer sevice.
Chris Coutts
Brian was both very pleasant and knowledgeable. I found the machine I was looking for!
Sheila Wilson
Bought a dishwasher there, old house to install the new washer in...went back to get the proper fittings. Was told I needed to talk to the manufacturer... went next door to Lowe's and walked out with the right part
Tammy Brooks
We bought a Whirlpool refrigerator. Was able to do the transaction over the phone, (we live 80 miles from billings). Delivery was only about a week wait and in today's world that is quick! Everyone was helpful, and polite all the way to the two ( Dan & Jerome) that delivered the appliance. Thank you Fred's Appliance.
JaneDoe
Great customer service, very knowledgeable. And they have everything in every price range. Thank you Jody for all your help.
Linda Loyning
Love,love,love,love, Love,love,love,love THIS place!! The merchandise is top notch and the sales people are very professional and knowledgeable about the what they sell!!
Norma Cleveland
We had service work on our dryer that we purchased at Freds a few months ago. Guner was the service technician who came out. He called about 30 min before his arrival. He was very professional. He was very courteous. Very pleased with this technician and service call. Highly recommended!
Ann Beals
Dalton and Anthony delivered our fridge and were extremely efficient.
John Reed
Immediate and very friendly service as always from Fred’s Appliance !!!
Mindy Hubbard
Fast friendly response time through the online process.
Terry Montgomery
I had ordered a washer from this store. Everything went well until it came to delivery and I had to wait 10 days because I live in Lockwood. When the big day came, they arrived on time, but the delivery people did not want to hook it up because they couldn’t change the hoses. He was rude ( don’t know his name).
I called the store and they had to send two more guys out to hook it up, which took them about 10 minutes.
I did have to sign a waiver that I would not hold them responsible since they weren’t putting in new hoses.
The problem was resolved fairly quickly, but it needn’t have happened at all.
Carrie MAGA
We have purchased all of our appliances from Fred’s. Montana (first name) at Billings store is great! They have the best customer service and they are there when you need them. Wouldn’t go anywhere else. They care about customer service and they make sure their customers are 100% satisfied. Most importantly pricing is also great!
Kari Dahle-Huff
We had a wonderful experience at the appliance store purchasing a new dishwasher. In fact I would have given our experience 5 stars; however, we have had a terrible experience with the installation service that they recommended. I will probably go elsewhere in the future in order to have timely and reliable installation.
Jan Lewis
I want to start this off by saying this would have been a 5 star review. I was buying washer/dryer. Salesman told me that i would get 100 dollar mail in rebate with the GE set I purchased. I forgot to take rebate form with me when I purchased. Called and talked to them before delivery and they said they would bring rebate forms with drivers. Drivers did not have. No big deal they mailed it to me. This rebate was for a set only. When I went to file the mail in rebate my washer was on the list but dryer was not and it would not allow me to file online. I used to sell appliances so I know there is not a lot of mark up in it. I thought about just forgetting the 100 dollars but as I drove by the appliance shop I couple times I realized I wanted to speak to the manager about this.
This is where things got bizarre and I started getting upset. I called the store and asked what the managers name was. The person answering the phone asked how he could help me and I said I would like to speak to the Manager. He told me that if I could not be bothered to tell him the issue than he was not going to walk to the back to get the manager....then he hung up on me. I called back and the same person answered the phone. Said Fred's Pizza and I asked if this was Fred's Appliance....but they had already hung up on me again.
So if the manager or owner of this store reads this review please contact me because it appears that at least one of your salesman is to unprofessional to allow a customer to speak with you.
Tina Power
I was looking for a new washer and dryer about a month ago evaluating newer features as my current set was 19 years old. When I walked into Fred's Appliance in Billings I was greeted by Bob. He took the time to show and explain the new features of all the brands. Never did I feel pressured by him. He printed the information out on the 3 sets I was interested in. When I returned 5 weeks later he remembered me and I again just re-evaluate to make sure what I wanted. Bob was able to give me the best price in Billings for this product. I love the no pressure and the great customer service I received. Thank you Bob. I'll be back when I need a new dishwasher.
Dogface O'Reilly
Instead of going to the usual big box stores for a microwave oven, we gave Fred's a try and weren't disappointed. Knowledgeable salesmen offered able assistance that lead to a purchase in short order. Price was $20-50 lower than all the competition AND it was in stock! Drove around back of the store for loading, passed a few minutes in conversation with the crew, and left satisfied. Invested the following 2 hours bonding (and teaching new words to) with my son while we installed this unit over our range.
Lee Johnson
Good sales team here. Both on the phone and in person, they were helpful, never pushy, very informative, and easy to deal with. Really appreciated the mix of answering questions clearly and without pushing one thing or another, giving us pros and cons of all the models we were considering. Also stayed a bit late to deal with us, as we came in from out of town towards closing.
We'll be back for future appliance needs. Thanks!
Brenda Hazen
Great customer service and knowledgeable.
Always returns calls
Sarah Post
I believe the mans name was Mark that helped us, very knowledgeable and very patient with us as we took almost 2 hours to decide on a fridge. We can't say enough good things about him. This is the first time buying from Fred's and it will be the store we go to first to buy appliances. Very pleased and impressed with the service we received. Definitely will recommend going to Fred's first.
Bobette Smith
We had 3 very capable and pleasant young men install our new refrigerator on Saturday August 29,2020. We would like to have them install our ice maker when it comes in. Their names are, Trevor, James, and Dean. They are a credit to your company. Thank you. Ray and Bobette Smith
Kirk “MONTANA RV KIRK” I
I had an incomplete purchase that was previously returned. The store manager followed through and sent me the missing parts.
Somewhat frustrating, but not a management issue an employee issue.
Not a Fred’s Appliance issue, but a lack of employee performance issue everywhere.
I would definitely purchase from Fred’s again knowing that they will do the right thing over and above any box store.
Caroline Canavan
Evan Turnquist was one of the most helpful and knowledgeable people I have ever spoken to. He printed out further information, noted, and highlighted details regarding our appliance. He made sure we understood and was willing to go the extra mile. We will buy from him for every home we own.
sally blankenship
We were impressed right away with how willing they were to work with us. They actually bent over backwards to find the rangetop we were looking for. I would recommend this store to everyone in the Billings area. Thanks guys!
Brad Barker
Great products and prices with extremely knowledgeable staff. Best maintenance / warranty plan in town! If not used over the term, it becomes a rebate on your next purchase.
Stephanie Bostic
I have been here a few times and every time I stop in I am greeted with a friendly smile from a knowledgable employee. The guys at Fred's really know their appliances and will get you into one that is just the right fit for your space and your family needs. The prices are very reasonable and they offer a 5 year warranty that can't be beat.
Mary Cook
Brian was SO nice to work with and so efficient! I didn't know buying appliances could be so easy. I am thrilled.
David Breton
I am impressed by Dave's customer service in resolving a concern with my oven. 100% recommend.
Michelle Troyer
Fred's treated us well from beginning to end. Brandon, our salesperson, may have saved our marriage. You see, the first fridge we purchased from them was a whirlpool that sounded like a motorboat on its last legs. We went back to Fred's and they allowed us to replace our fridge with another model. Brandon helped us choose the right fridge. He continued to give us honest opinions and ended up recommending a fridge in a middle price range rather than the expensive model we were considering. He was (very) patient with my wife as she was immobilized by existential dread that this next fridge would also sound like a dilapidated marine vehicle, which would cause her to go clinically insane. Brandon plugged in multiple models to let her hear the fridge running. We relied on Brand's expertise and we are glad we did because we love our new fridge. The next day, the fridge was delivered by two capable and amiable chaps named Yader and Nick. They worked efficentily and professionally, while affirming that the old fridge was very very loud (which was definitely the right thing to say.) Pretty happy about how all this went down. This is the sort of service that everyone wants buts rarely gets. Thanks, Fred's.
Alan Thometz
Decided to buy Miele dishwasher from Fred's after first a Samsung then a Kitchenaid bought elsewhere were constant problems. Fred's has a good local reputation and I think deservedly so. I realized I'd have to spend more.
But drain light started coming on immediately. After installed, light started coming on, hard to make it run. Different man came back, said either a lemon on installed incorrectly. It worked awhile, then dead in the water, drain light again. Drain pump once replaced. Another visit, once just to remove pipe and drain it backwards then happened again. Dealing with it intermittently for months. Can sometimes turn dishwasher off then on and will work awhile. Can't call for fix then because it is temporarily working. When drain pump was replaced; had a small metal part loose inside. Thought I was done with it. Now drain light on permanently, won't start at all.
Miele from Spokane headquarters now calling to schedule fix after I called local store. Says only one drain pump fix by their records so need another try at fixing not replacing. Coming out again 5 days. Pleasant enough people to deal with, especially since I'm less than pleasant now, but I paid up a bit in price for this dishwasher so I wouldn't have to deal with this kind of issue again and again so soon.
If pump is out again it's a bigger problem that likely won't be diagnosed, so it should be replaced. In 5 days repair man will likely say "need to order part" and wait another 3 weeks, like last time, without a dishwasher, as usual, nothing working a month. I history is any guide, will happen again and have to deal with it again. Again people are pleasant enough, just a dishwasher not the end of the world, but may not buy there again. Writing this because after buying a Miele from Fred's expected not to deal with this. Thought at this point time to replace the whole unit.
UPDATE 8/1/18:
Had to update and admit they were right. Repair man found drainage issue and fixed it. Not a dishwasher problem. Replacing dishwasher would not have worked. I was skeptical but it's worked now perfectly for several months. It was installation issue. Aggravating since it wouldn't stop but it was but not Fred's fault. Miele washer is working now. 5 stars for saving me from getting new unit just to have it happen again.
Eric Herndon
Excellent place to get appliances! No-pressure atmosphere...We were allowed to look around at our leisure. Staff was available to answer any questions we had. Prices were slightly higher, but they were the only ones able to deliver out to Forsyth within a week for us. Hopefully, we won't need new appliances anytime soon, but if we do, we will definitely go back to Fred's!
KD M (Kdsmalls)
We were looking for a wash machine, Jordan was very knowledgeable on all the makes and models -pros and cons and honest. Fred's had so much in stock which was great the bog box store across the street only had one washer in stock.
Roy Gerhart
Bob was very helpful and not pushy even though was close to closing time he took the time to make sure we got the Washer and dryer that we wanted and fit us best. Very knowledgeable. And compared to the Big Box stores they have in stock and they service what they sell!!
Bert Steppe
Had what I wanted in stock and didn't have to wait 10 days to get it, just 10 minutes to load it up, way excited to try it out
Jason Olson
Delivery guys Dalton and Carter did an awesome job.
Ng Warnen
Montana has been great to work with. We had a small issue but he went out of his way to make it right. Would highly recommend them.
Michele Hampton
Very helpful to get exactly what we needed. Have shopped here before and will definitely be shopping here again. Our sales rep Holly, took time to price check that we were getting the best price.
Steve ONeil
Purchased new oven/stove with Fred's warranty. Delivered as agreed. Was most reasonable & what we wanted. So far all good!!
Christine Arnold
Brandon was very helpful! He found the perfect size and gave me the options I had. Thanks Brandon!
Sheila Crow
We woke up to a failed refrigerator and after a visit to Lowes, Best Buy, JC Penny's, Home Depot, and Sears we thought the day was doomed. We called Fred's, Brandon answered, and he said he would check their inventory for our criteria (white, french door, with ice/water in the door) and upon arrival he had several models (in stock) that exceeded our wants. Literally, 20 minutes later we were heading home with a new frig, 12 months no interest, and a 5 year warranty! Why didn't we just start there....
Jerry Bichsel
Fred's Appliance had the dishwasher we needed when big box stores, online retailers and manufacturer sites didn't and wouldn't for months.
M
The extended warranty is a nice option.
Jane Undem
Great service. Good people!
C Jay Deeney
Fred's has a GREAT service tech named Ryan. I had an issue where my washer door locked up and Ryan graciously took the time to walk me through the steps to resolve it while he was on the road! I have bought many appliances through Mike Marr at Fred's and keep going back because of guys like Ryan.
Rachel Turley
I had my refrigerator delivered today and they did a great job!! Bob, Ty and Demetrius we so professional and friendly and they were right on time for my delivery! Thanks guys, my fridge fits perfect and works great!!
Dan Camp
Excellent floor sales help. Knew the products. This was my 4th purchase there over the last 3 years. I've have no complaints on any of my visits.
Tom Brewer
Solid knowledgeable sales folks to guide a decision on what is best for you in your environment. Best part what you see is available to take home today not in 3 to five days like the rest in our market.
Pat Broookman
Holly went above and beyond in her service! She was prompt, professional and very helpful. I will buy from Fred's Appliance again.
Beth R
Nice sales guy, no pressure, knowledgeable about the equipment, quick in and out to get what we needed. Definitely will return for other appliances (hopefully not anytime soon!)
Heidi Beery
Bryan was wonderful to work with. Very patient informative and willing to help.
Amanda Lauwers
Great experience. Fred's and the employees are so helpful and has always provided assistance as required to get us what we are looking for.
Sara Mutch
Service was friendly and quick!
Brandon Williams
Brandon is very knowledgeable. Great customer service and you can't beat the Fred's protection plan.
Joelle McLauchlan
I had fun shopping at Fred's. There are a lot to choose from with great prices. I know I will buy my appliances from here from now on. Thanks for helping me out the perfect washermachine!! Now I need a couple more appliances!!
Missy Gentry
Professional, knowledgeable and easy to deal with. Spot on delivery and haul away. Highly recommend for appliances.
Shylo McKinsey
Evan and Brandon are your go-to guys. We have purchased a dishwasher, free-standing range, refrigerator and freezer from them and will recommend them to anyone.
Sarah Erekson
Mike B. Was amazing. He saved me so much money by honoring future sales. Great costumer service, very happy with my whole experience
Greg Keller
We needed a refrigerator right away. Went to Lowes and every fridge we chose (4 or 5 different brands, etc.) they didn't have in stock. We went to Fred's they HAD WHAT WE NEEDED NOW!!!
Luke Knatterud
They were extremely helpful!
Kristy Ferguson
We work with the team at Fred's frequently. Dave is a wealth of knowledge and quick to send over product specs that are critical when designing kitchens. Thank you guys!
Zach Hutzenbiler
Good prices and great service, bought a house worth of appliances here and no regrets so far
Jay Pyette
Quick, efficient and professional.
John Stoddart
The staff were very helpful and knowledgeable. Great service, great selection. The only place I'll ever buy an appliance again.
Sean Garvey
Great service from Brian
Shelene Boehm
Wonderful helpful staff. Found what we wanted and got it set for delivery!
Emily Olsen
We bought all our appliances here when we moved to our new place. The staff id friendly and knowledgeable
Tom Witten
Very knowledgeable salesman, friendly installers who knew what they were doing and a general attitude through out the store that customer satisfaction counts.
Whit Campbell
Great service. Good prices. Prompt professional delivery and install. Overall very satisfied with service.
Frank Cook
The gentleman name Joe was a big help went out of his way to help me get a fridge and got me on my way thanks a lot highly recommend if you need any help ask for Joe
Tracy Holeman
The salesman Brandon was great to work with and really listen and knows about his appliances
Theodore Berger
Brandon was extremely helpful in assisting us wish all of our purchases.
Tammy Dodge
Great customer service they helped us purchase our washer and dryer.
Susan King
Easy to order on line
Nathan Dierenfield
Good service. Was a pain to pick up out back. Communication was not good.
John Montana
Knowledgeable staff, amazing selection and extremely competitive prices 👍 I dealt with Joe, whom I highly recommend. …
Judy Wray
My brother recommended that I go to your store and, so far I am glad he did. Thank you!
Ira Preshinger
Very helpful and knew their products they sell. Very friendly staff.
Rita H
Great service but we were sent home with an incomplete install kit and had to go to ACE Hardware to finish the job.
Logan Kydland
Great delivery crew
Richard Olsen
Great prices that match all of their competitors. Great place to go if you don't want to have to check prices.
Rhoda Pollard
Had a very excellent service. Sales person very pleasant and knowledgeable
Clinton Kegel
Very knowledgable salesman. Very helpful and nice to deal with.
Jason Sipe
They actually had a decent refrigerator in stock that was not stainless steel!
Jason Long
Quick easy shopping trip. Just how they should be.
Andrea Bethel
Aways helpful, best price in town. Very knowledgeable and don't have to hunt for someone to help!
Mark
Knowledgeable, friendly, they will beat HD prices. Evan was very helpful!
Malinda Siegel
Great, service in the store and next day delivery by nice, competent guys!
Amanda Clavadetscher
Great service! Friendly people, and easy to work with! Will go again Thank you!
Linda Weeks
Bought a freezer. Courteous knowledgeable staff. Good sales price.
Bryan Loewen
Quick, great prices and even checked their competitors to ensure we got the lowest price. ,
Donna Geney
Salesman very helpful and nice.
Shane Dennis
Very polite and helpful in helping us get the best deal on the machines we wanted.. thank you..
gidgetrabbit03
They had exactly what I wanted and I got to take it home same day!
Dianna Neal
Friendly knowledgeable staff. Mike B. Helped me figure out exactly what I wanted.
rboysinmt
In stock in Bozeman, faster than anyone in town.
Beau Hedin
Brian was helpful, knowledgeable, and great to work with
Donna Bemis
Bob was very nice.
Robert McCleave
Great quality merchandise. Friendly knowledgeable folks.
Jeff Simkovic
They had the model I wanted in stock
Brittney McCracken
In and out in under 20 minutes left with the perfect range!
Donald Anglin
Friendly staff .. very professional .. outstanding service ..
Kevin Brownlee
Helpful, friendly, know the products very well.
Ann Rubin
Very helpful staff ,great selection
Dj Elovate
they all are vary helpful and easy to buy from!!!!
Kathy Doty
The clerk, Bob, is very friendly and knowledgeable
22illidian
great staff Jordan is really helpfull!
Shirley Snider
All around good bunch _nice appliances
Sean Pearson
very good positive help. extra effort
Michael Lietaert
Clean and friendly with lots to choose from.
Tina Fagan
Knowledgeable staff! Very helpful
Pamela Osborn
very nice. knowledgable, professional
Randy Blackmore
Awesome service
Greg Palmersheim
Great selection of appliances.
Jason Robertson
Expensive big box store
Daniel Pemberton (Daniel Pemberton)
Great choices and great staff
Stu Simonsen
Best prices and service
Laura Moore
Love it
Jack Crocker
Great service
Charlie Barrick
Friendly staff.
Cathy A
Bought a dishwasher
Ken Cunningham
Got a stove
Adam Burt
Bob Whitlatch has been amazing to work with!
In a time when appliances can be hard to find, parts can be scarce and service appointments can be weeks out, Bob has gone above and beyond to take care of our whole family. We got out last stand up freezer and a full appliance package for our new home build with Bob and couldn't be happier with the service from Bob & Fred's!
Brianne Schultz
Bob was absolutely great! He went above and beyond to not only get us what we wanted at a great price, but made sure every question was answered and then even followed up the next week with a rebate so we could get more money back! Bob will definitely be our first call for any future appliance needs we have. Thanks so much Bob!
Karen McWhorter
Excellent customer service through the chat function and an efficient phone call. Highly recommend!
Twyla
Products prices and inside sales all great. Loading dock service would be 0 to 1 star. If it was not for that I would have given 5 stars.
Mark Lynde
My Salesman BOB went WELL out his way to make sure I was happy as a customer. When EVERYWHERE else in town Laughs at you when you want a certain color,.. or if you ask if they have it in stock..these guys give you an affordable VARIETY. If I could put more stars I WOULD!! I will purchase ALL of my appliances with FRED'S from now on. BRAVO.
Ricki Feeley
Antonio and Kyien did an awesome job installing our new washer and dryer. Thank you!!